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Lean and Agile Project Management How to Make Any Project Better, Faster, and More Cost Effective

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Lean and Agile Project Management How to Make Any Project Better, Faster, and More Cost Effective Lean and Agile Project Management How to Make Any Project Better, Faster, and More Cost Effective Lean and Agile Project Management How to Make Any Project Better, Faster, and More Cost Effective Terra Vanzant Stern, PhD Boca Raton London New York CRC Press is an imprint of the Taylor & Francis Group, an informa business A P R O D UCTIV I T Y PRE SS BOOK CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2017 by Terra Vanzant Stern CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper Version Date: 20161121 International Standard Book Number-13: 978-1-4987-3916-0 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the valid- ity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or uti- lized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopy- ing, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (http:// www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Contents Preface ........................................................................................................xi Author ....................................................................................................... xv SECTION I UNDERSTANDING PROJECT MANAGEMENT THEORY 1 The Three Faces of Traditional Project Management ..................5 Project Initiation ..........................................................................................6 Project Planning ..........................................................................................7 Project Execution ........................................................................................8 Project Monitoring and Controlling ............................................................8 Project Closing.............................................................................................9 PRINCE2, Change Management ...............................................................10 Roles and Responsibilities .........................................................................12 Project Team ..........................................................................................12 Project Manager .....................................................................................12 Sponsor ..................................................................................................12 Steering Committee ...............................................................................13 Customer................................................................................................14 Stakeholders ..........................................................................................14 Vendors or Service Providers ................................................................15 Common Project Management Challenges ..............................................15 Cost ........................................................................................................15 Time (Schedule) .....................................................................................15 Scope .....................................................................................................15 Managing Project Success .........................................................................16 2 A Lean History of Lean ..............................................................17 Lean Six Sigma Yellow Belt ......................................................................23 Lean Six Sigma Green Belt .......................................................................23 v vi ◾ Contents Lean Six Sigma Black Belt ........................................................................24 Lean Six Sigma Master Black Belts ...........................................................24 Five Laws of Lean .....................................................................................25 Value ......................................................................................................27 Value Stream Mapping ..........................................................................27 Flow .......................................................................................................28 Push/Pull ...............................................................................................28 3 Agile Comprehensive .................................................................31 Earned Value Management .......................................................................33 Recognized Certifications in Agile........................................................34 Agile Basic Tools and Techniques ............................................................35 Scrum .....................................................................................................35 Sprints ....................................................................................................36 Sprint Retrospectives .............................................................................37 Agile Stages ...........................................................................................37 Agile Manufacturing ..................................................................................38 Agile Change Management .......................................................................38 Agile Project Management ........................................................................39 Agile Challenges ........................................................................................39 SECTION II APPLY ING LEAN AND AGILE TO THE PROJECT MANAGEMENT LIFE CYCLE 4 Initiating the Project .................................................................43 Project Selection Using the Lean Six Sigma Method ...............................45 Stakeholder Analysis .............................................................................46 Process Map ..........................................................................................46 CTQ Factors ...........................................................................................47 CTQ Tree ...............................................................................................47 Suppliers, Input, Process, Output, Customer........................................47 Voice of the Customer ...........................................................................47 Affinity Diagram ....................................................................................49 SWOT Analysis ......................................................................................50 Develop a Business Case ......................................................................52 Feasibility Study ....................................................................................53 Project Charter .......................................................................................54 Setting Up a Project Management Office .............................................55 Forming the Team .................................................................................56 Training the Team .................................................................................56 Contents ◾ vii 5 The Planning Process ................................................................59 Work Breakdown Structure ......................................................................61 The Project Plan ........................................................................................61 Models for Planning ..................................................................................65 Structured Problem Solving When Planning ........................................66 PDCA Model ..............................................................................................66 DMAIC Model ...........................................................................................67 3Ps Method ................................................................................................70 6Ms Method ...............................................................................................70
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