FREQUENTLY ASKED QUESTIONS – “Kira & Menang” V1-20210831 Campaign Period: 31 August 2021 @ 0000 Hrs - 16 September 2021 @ 2359 Hrs Page 1 of 1

No. Question Answer

“Kira & Menang” is a campaign / contest organised by Berhad. What is “Kira & 1 Eligible entrants participate by guessing the number of Oyen cats in the official contest Menang”? visual.

Who can join the “Kira 2 “Kira & Menang” is open to all Malaysians aged eighteen (18) and above. & Menang” contest?

Eligible entrants must download the PULSE by Prasarana mobile application. The official contest visual is available on the PULSE app, myrapid.com.my, and Rapid KL’s How do I join the “Kira 3 social media platforms. Eligible entrants tap on the “Kira & Menang” thumbnail & Menang” contest? located on the Deals & Promotions section of the app’s home screen, fill in their information and answer, and submit.

The first sixty-four (64) complete and correct submissions from eligible entrants are Who qualifies to win entitled to win one (1) 1-month My30 Unlimited Travel Pass and one (1) Limited- 4 the “Kira & Menang” Edition Oyen Tote Bag. The next sixty-four (64) complete and correct submissions from contest? eligible entrants overall are entitled to win one (1) Limited-Edition Oyen Tote Bag.

Can I submit my answer through other No. All entries must be submitted through the entry form on the PULSE by Prasarana 5 platforms (e.g., mobile application. Facebook)?

Can I submit more than Only the first submission will be accepted and considered for the qualifying process. 6 one response? Any subsequent submissions will be disqualified.

Winners of the Rapid KL segment of the contest must collect their prize within 10 working days from the date of the announcement / publication of winners list from the Group Strategic Communication & Marketing Division at Prasarana Malaysia Berhad, Level 20, Tower B, Menara UOA , No. 5, Jalan Bangsar Utama 1, How do I collect my 59000 , Malaysia. Please present MyKad as proof of identification during 7 prize? collection. Collection Time: Monday to Friday, 9:00 A.M. to 1:00 P.M. / 2:00 P.M. to 5:00 P.M.

IMPORTANT: all arrangements are subject to conditions, SOPs, safeguards, and / or measures imposed by the . Yes. However, the winner must provide the name of the representative to the Can a representative Organiser beforehand. The representative must come with an authorisation letter 8 collect my prize on my signed by the winner. The representative must also present their MyKad for behalf? identification.

No. Prizes cannot be exchanged, redeemed, or substituted for cash, credit, or Can I exchange my prize otherwise. Prasarana is entitled to replace the Prizes with another prize of similar value 9 for cash / travel pass / at any time without any prior notice. Please refer to the contest’s Terms & Conditions something else? for more information.

I encountered a Tap on the “Contact Us” button on the app’s home screen. There are several options 10 problem with app. Who available to you for reaching out to Prasarana. can I contact?