Develop a True Campus Card Enterprise System

Dan Tormey Irish1Card Program Director

Denise Moulds Irish1Card Associate Program Director Session Agenda • About the • The ID Card - History & Development • Request For Proposal (RFP) • Assessment • Engaging with Campus • Irish1Card Project About Notre Dame

• Founded in 1842 by Fr. , C.S.C. • 12,000 students (8,500 undergraduates) • 80% of undergraduates live in 29 traditional residence halls • 1,250 acres with 143 buildings, two lakes, fire station, power plant and a U.S. Post Office • Campus landmarks include: Main Building (“The Golden Dome”), , (“Touchdown Jesus”) and Basilica of the Sacred Heart First Photo ID Card

Faculty/Staff

Student Human Resources Changes Employee Card 1997 Card Services Opened Inside South Dining Hall (SDH) Small Office Located in Basement. Office Growth

• Programed all meal plans for Campus Dining • Printed over 2K lost cards per year • Hired student workers to help print ID cards • Extended hours to 7:00 p.m. First ID Under Card Services 2007 Changed style of student ID 2008 Employees Receive Same Style Card (temporary employees are the exception) 2013 Office Relocation & Name Change New Photo ? August ID Production & Pick-Up

• Moved to the Morris Inn Ballroom • Domer Dollar deposits and off campus vendors • Meal plan information and sign up • Office of Information Technologies (OIT), Security, Laundry, Registrar, more Four Photography Stations Information Center Onward and Upward

• December 2013 - Program Director hired

• Irish1Card - Design New Day….New System • Request for Proposal – Card technology; old or new? – Enhanced security and convenience • What about the rest of campus? – Cost and impact – Stewardship Assessment • Team Work – OIT & Auxiliary Operations – Project Charter – Who, What and Where? • Partners • Benefits • Resources – Answer the question, “Why should we do this?” Engagement • Executive Steering Committee • Advice on challenges • Assistance with roadblocks • Help communicate impact • Marketing & Communication • Card re-design voting initiative • Highlight changes • Minimize disruption Project Plan • Phase I – New platform, cards & contactless readers • Phase II – Focus on integration with campus partners • Phase III – Replace remaining mag-stripe hardware Hardware Replacement

• Domer Dollar POS Retail Readers – 102 • Laundry Controllers - 31 • Key Boxes - 126 • Time Clocks - 65 • Parking Gate Readers - 24 • Vending Readers - 204 • Verification Readers - 75 • Student Print Readers - 70 • Door Access Readers – 1,016 Phase I • New card system & printers • Hosted online & mobile commerce solution • Contactless POS for all campus retail locations • Re-card 28K cardholders • Parking Gates

Target - May 2017 Phase II • Convert to contactless – Laundry, vending, printing and independent locations – Access control, key boxes and time clocks – Rewrite and revise integration points

Proposed Timing: 12/1/2016 through 7/1/2018 Phase III • Add user functionality – Mobile food ordering (Campus Dining) • Finalize the move from mag-strip to contactless – Address changes identified during initial phases – Complete remaining hardware installations – Decommission the mag-strip

Proposed Timing – 1/1/2018 through 7/1/2019 Lessons Learned…So Far • Don’t assume people know - informed colleagues make great ambassadors • Be careful what you promise - especially when it involves funding • Treat your program as a campus asset…it’s not your system or your card Questions? Contact Information

Dan Tormey Denise Moulds Irish1Card Program Director Irish1Card Associate Program Director University of Notre Dame University of Notre Dame Campus Card Office Campus Card Office 427 Grace Hall 423 Grace Hall Notre Dame, IN 46556 Notre Dame, IN 46556 (574) 631 - 7814 (574) 631 - 7814 [email protected] [email protected] Irish1card.nd.edu Irish1card.nd.edu