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Poly Trio Solution Administrator Guide 5.9.2

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Poly Trio Solution Administrator Guide 5.9.2 Polycom Documentation Copyright © 2020, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc 6001 America Center Drive San Jose, CA 95002 USA Printed from Polycom, Inc. (http://documents.polycom.com) 1. Before You Begin. 15 Audience, Purpose, and Required Skills. 15 Related Poly and Partner Resources. 15 2. Getting Started. 17 Product Overview. 17 Supported Phones and Accessories. 17 Working with UC Software. 18 UC Software Provisioning Methods. 18 Record Version Information. 19 3. Supported Inbound and Outbound Ports. 20 Inbound Ports for Poly Trio Systems. 20 Outbound Ports for Poly Trio System. 22 Poly Trio Visual+ Network Ports. 24 Inbound Ports for Poly Trio VisualPro Systems. 25 Outbound Ports for Poly Trio VisualPro Systems. 27 4. Configuring Security Options. 29 Administrator and User Passwords. 29 Change the Administrator Password on the System. 30 Change Passwords in the System Web Interface. 30 Administrator and User Password Parameters. 31 FIPS 140-2 Compliance Support. 31 FIPS 140-2 Parameter. 32 Disabling External Ports and Features. 32 Disable Unused Ports and Features Parameters. 33 Visual Security Classification. 33 Visual Security Classification Parameters. 34 Encryption. 34 Encrypting Configuration Files. 35 Configuration File Encryption Parameters. 36 Voice over Secure IP. 37 VoSIP Parameter. 38 Securing Phone Calls with SRTP. 38 SRTP Parameters. 39 Enabling Users to Lock Phones. 41 Phone Lock Parameters. 41 Locking the Basic Settings Menu. 43 Basic Settings Menu Lock Parameter. 43 Secondary Port Link Status Report. 43 Printed from Polycom, Inc. (http://documents.polycom.com) Page 2 Secondary Port Link Status Report Parameters. 44 802.1X Authentication. 45 802.1X Authentication Parameters. 46 SCEP Security Protocol. 48 SCEP Parameters. 48 Session Management on the Web Configuration Utility. 50 Session Management Parameters. 50 5. Certificates. 51 Using the Factory-Installed Certificate. 51 Check for a Device Certificate. 52 Customizing Certificate Use. 53 Determining TLS Platform Profiles or TLS Application Profiles. 53 TLS Protocol Configuration for Supported Applications. 55 TLS Parameters. 57 Configurable TLS Cipher Suites. 61 Create a Certificate Signing Request. 62 Download Certificates. 63 Custom URL Location for LDAP Server CA Certificate. 64 Custom URL Location for LDAP Server Certificates Parameter. 64 Confirm the Installed LDAP Server Certificates on the Phone. 65 Online Certificate Status Protocol. 65 Online Certificate Status Protocol Parameter. 66 6. Updating the Software. 67 Upgrade UC Software Using a USB Flash Drive. 67 Updating UC Software on a Single Phone. 68 User-Controlled Software Update. 68 User-Controlled Software Update Parameters. 69 Updating Camera Firmware . 69 7. Diagnostics and Status. 71 View the Phone's Status. 71 Test the Hardware. 72 Upload a Phone's Configuration. 73 Perform Network Diagnostics. 73 Restart a Paired Device. 74 Reboot Network Devices. 74 Rebooting the Phone at a Scheduled Time. 74 Scheduled Reboot Parameters. 75 Printed from Polycom, Inc. (http://documents.polycom.com) Page 3 Resetting Poly Trio to Factory Defaults. 75 Factory Reset the Poly Trio System at Power-Up. 76 Factory Reset the Poly Trio 8300 System at Power-Up. 77 Factory Reset the Poly Trio System from the Home Menu. 77 Factory Reset Poly Trio Visual+ Accessory. 77 Reset the Phone and Configuration. 78 Reset to Factory Parameter. 78 Access Video Transmission Diagnostics. 79 Status Indicators on the Poly Trio Solution. 79 Monitoring the Phone's Memory Usage. 81 Check Memory Usage from the Phone. 82 View Memory Usage Errors in the Application Log. 82 Phone Memory Resources. 82 8. Analytics Support for Poly Cloud Services. 85 Hardware Analytics. 85 Device Details Sent to the Cloud. 87 Device Diagnostics Details . 90 Diagnostic Details for System Logs. 91 Diagnostic Details for Packet Capture. ..
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