CDP Standard Edition Windows Getting Started Guide Version 3.18

Windows CDP Standard Edition Getting Started Guide, Version 3.18

1 Windows CDP Standard Edition Getting Started Guide, Version 3.18

Windows CDP Standard Edition Getting Started Guide

READ ME FIRST

Welcome to the R1Soft - Windows CDP 3.0 Standard Edition - Getting Started Guide

The purpose of this manual is to provide you with complete instructions on how to install and set up the R1Soft CDP 3.0 software, Standard Edition on Windows.

To go to a specific topic in a particular section, click on the topic name in the Table of Contents.

The "Common Questions" section is an archive of typical questions to help you get started with CDP 3 Standard Edition.

Note CDP 3.0 comes in three (3) Editions: Standard, Advanced and Enterprise. This Guide describes the installation and set up of the Standard Edition.

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Table of Contents

1 About CDP Standard Edition 3.0 ...... 4 2 How to get it ...... 5 2.1 Obtaining Windows CDP Standard Edition ...... 5 3 Installing the CDP Server ...... 8 3.1 Installing Standard Edition on Windows ...... 8 4 Configuring a Replication ...... 19 4.1 Creating Disk Safes ...... 19 4.2 Creating Policies ...... 29 5 Multi-tenant How To ...... 38 5.1 Common Questions ...... 38 6 Restoring Data ...... 42 6.1 Restoring Files ...... 42 6.2 Restoring a MS SQL Database ...... 50 6.3 Restoring a MS 2007 Exchange Storage Group ...... 56 6.4 Restoring a MS Exchange 2010 Mailbox ...... 68 6.5 Restoring VHDs ...... 76

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About CDP Standard Edition 3.0

Standard Edition for Windows and Linux is affordable high performance disk to disk backup software. Store and archive Continuous Data Protection (CDP) virtual full backup replicas onto any disk-based storage including second hard drives and Network Attached Storage (NAS).

You can install Standard Edition directly on the server you would like to back up. A dedicated CDP Server is not required.

CDP 3.0 allows you to store your Disk Safes on:

Primary hard disks - The Disk Safes are automatically excluded from the replication. Secondary (backup) hard disks USB drives Network Attached Storage (NAS), e.g. NFS, CIFS/Windows share, etc.

Standard Edition provides you with the ability to:

Select Devices on Host for replication. Define what files/folders on Device will be replicated. By default, all files and folders on the selected Device are backed up. You can exclude files/folders and define complex exclude rules. Create one-time or scheduled replication. Define disk space soft and hard quotas. Assign one or several Data Protection Policies to a Host. Define Recovery Point Retention for each Policy. Browse files on Disk Safes. Merge (delete) Recovery Points. Restore all or selected files/folders from any Recovery Point. Export the selected files/folders from any Recovery Point. You can save the extracted files/folders to an off-site server or local hard disk. Copy Disk Safes between CDP installations. Disk Safes can be moved and copied like regular folders.

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How to get it

Obtaining Windows CDP Standard Edition

To download the Windows CDP Server software using R1Soft Customer Portal, perform the following steps:

1. The software for Windows CDP Server 3.18 can be obtained via direct download from the R1Soft website at https://dist.r1soft.com/download/.

2. Log in to the R1Soft Customer Portal by entering your User Name and Password in the form on the right side of the screen. Registration is required for all downloads.

Note Existing customers use their R1Soft Customer Portal Login. The forum and tech support help desk have different logins. New customers can request a free trial download at http://www.r1soft.com/index.php?id=496 .

3. Click on the "Download CDP Products" link.

4. Locate the "CDP Standard Edition" product group.

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5. Click on the "Stable" link for the Windows product to download its stable release.

6. On the "Stable Release Downloads" page, select the most recent version. The version number is displayed in the "Version" column. The release date is displayed in the "Date" column. The most recent versions are displayed at the top of the list.

Note You can view the release notes here: Release Notes.

7. To download, click on the "Windows 32-bit (x86)" link for 32-bit binary Hardware/OS. Click on the "Windows 64-bit (x86_64/AMD64)" link for 64-bit binary Hardware/OS.

See Also Checking Windows Bit Version - Instructions on how to determine whether a computer is running a 32-bit version or a 64-bit version of the Windows operating system.

8. Click on "Back" to return to the software list.

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9. The following product should be downloaded:

For 32-bit system:

File name - R1Soft-StandardEdition-win32-3.18.0.zip File size - 129.58 MB

For 64-bit system:

File name - R1Soft-StandardEdition-win64-3.18.0.zip File size - 147.93 MB

Proceed to the next step: Installing Standard Edition on Windows.

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Installing the CDP Server

Installing Standard Edition on Windows

The Server installer is a typical Windows installer application. Follow the instructions below to install CDP 3.18.0 Standard Edition (Stable).

1. Log on to the Windows server as a member of the local Administrators group.

2. Navigate to the directory where you saved the CDP Server installation file. The installer will be named similar to the following:

For 32-bit system:

File name - R1Soft-StandardEdition-win32-3.18.0.zip File size - 129.58 MB

For 64-bit system:

File name - R1Soft-StandardEdition-win64-3.18.0.zip File size - 147.93 MB

See Also Checking Windows Bit Version - Instructions on how to determine whether a computer is running a 32-bit version or a 64-bit version of the Windows operating system.

Note R1Soft products follow this format for version numbers: MAJOR.MINOR.MAINTENANCE. Pre-release downloads ALWAYS have a version number that has an ODD MINOR number e.g. 3.7.5. Stable downloads ALWAYS have a version number with an EVEN MINOR number e.g. 3.8.1.

3. Extract the file from archive. Execute the file.

4. In the welcome window, select a destination folder and click "Install."

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5. Wait while the files are extracting.

6. Click on "Install" in the opened window.

7. Click on "Install Standard Edition."

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8. If Microsoft .NET Framework 2.0 is not already installed on your PC, you will be asked to install it. Click "Yes."

If Microsoft .NET Framework 2.0 is installed, go to Step 13.

9. Click "Next" to start Microsoft .NET Framework 2.0 setup.

10. The next screen will display the "End-User License Agreement." Read it to the end, select the "I accept..." checkbox and then click "Install."

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11. Then you will see a progress bar with notification that the Setup is configuring the system.

Then wait while the components are installed.

Once the process has been completed, you will be informed about it. Click "Finish" to close the

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".NET Setup" window.

12. Once Microsoft .NET Framework has been installed, you are returned to Step 7 where you choose between "Install CDP Server" and "Install CDP Agent." Click on "Install CDP Server."

13. The R1Soft CDP Standard Edition Installer opens. Make sure all other applications are closed and click "Next."

14. You must agree to the following license agreement. Read it to the end and click "Next" to accept.

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15. The installer is checking your system for possible problems. It is strongly recommended that all tests have "Pass" status. You can repeat the tests by clicking the "Test" button. Click "Next" to go to the next screen.

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Note You can find the full list of requirements here: http://www.r1soft.com/windows-cdp/cdp-standard-edition/requirements/.

Note If one or several requirements are not met, then an explanation will be displayed in the "Message" column. In this case, further installation is not recommended on this configuration.

Possible values in the "Status" column: "Pass," "Not Recommended," and "Fail."

If it is possible, correct the configuration and click on "Test."

16. On the next screen, choose the installation directory for the server. It is safe to leave the default location untouched. However, you can install the server to another directory. For example, if you do not have enough free space on disk C.

Click "Next" to continue.

17. The "User Setup" window will load. You will be prompted to select the User you want to run the CDP Server as. By default, the "system account" is selected. It is safe to leave the default

14 Windows CDP Standard Edition Getting Started Guide, Version 3.18 value untouched. The only exception is when you want to run the server on behalf of a Domain User that has local administrative rights. Make your selection and click "Next."

Note If you are going to store Disk Safes at a network share, make sure the selected user has permission to write to the network share. See also: Error - Could Not Create Disk Safe Directory (CDP Server Knowledge Base).

Note The user account can be changed by using the CDP Configuration Utility. See Configuring CDP Server "Run Service As" Account.

18. Verify HTTP and HTTPS ports for the CDP Server Interface to run on. Edit these fields if necessary. Click "Next."

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19. Next you need to set an administrator's Password. The Username 'admin' and the admin Password that you select will be used to access the CDP Server via the Web Interface. The Password characters will be replaced by asterisks "*" on the screen. Click "Next."

20. The configuration is complete. Click "Next" to start the installation process.

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21. The installation process starts.

22. To finish the installation, you will need to reboot your PC. Click "Yes" in the displayed window.

Proceed to the next steps:

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Using Standard Edition Dashboard Creating Disk Safes

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Configuring a Replication

Creating Disk Safes

A Host must have a Disk Safe before any Replication can be run.

Notice Disk Safes should always be placed on reliable storage. For more Disk Safe best practices, see Disk Safe Best Practices.

Follow the instructions below to create a Disk Safe in your CDP 3.0.

1. Open the Web browser connected to the CDP Server 3.0 Web Interface and log in (See Accessing Standard Edition Web Interface, Accessing Enterprise Edition Web Interface, and Accessing Advanced Edition Web Interface).

2. Click on "Disk Safes" in the Main Menu to access the "Disk Safes" page.

Standard Edition Enterprise Edition Advanced Edition

3. In the "Disk Safes" menu, click on "Create New Disk Safe."

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Tip Alternatively, you can click on "Create a Disk Safe" located at the top of the Dashboard.

Note You can also create Disk Safes using the "Disk Safes" tab of the Agent "Details" Pane. This screen provides the same functionality as the main "Disk Safes" screen. See more information in Accessing Agents.

4. The "Create New Disk Safe" window will open.

Standard Edition Enterprise Edition Advanced Edition

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5. The window contains the following tabs:

Settings Data Settings Limits

6. Define the following settings specific to the new Disk Safe:

Settings Tab | Data Settings Tab | Limits Tab

Settings Tab

Identification

Name - Define the name for the Disk Safe. It will be used to identify the Disk Safe in the list.

Agent (Enterprise Edition)

Agent - Here you can select an Agent from the drop-down menu.

Disk Safe Location

Path - Path where the Disk Safe is physically located. For example, C:\Disk_Safe.

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Note Here you can assign a Disk Safe to a Volume. Click on the corresponding checkbox.

Devices

Automatically add new devices - This option will automatically add all available Devices to the Disk Safe. Uncheck the checkbox to select the devices you want to add to the Disk Safe. If you do not select this option, then the "Add Devices to Protect" dialog window will appear once you save the Disk Safe. Read more Accessing Devices, Adding Devices. Protect Storage Configuration (Enterprise Edition, Advanced Edition) - This option allows you to back up partition tables. Backup Windows System Reserved and Unmounted Partitions (Advanced Edition) - This option allows you to back up hidden Windows system partition.

Data Settings Tab

Compression

Compression Type - The compression level set for the Disk Safe. Possible values: "ZLib Low," "ZLib Medium," "ZLib High," "QuickLZ," and "NONE."

Encryption

Encryption Type - You can assign an AES 256-Bit encryption to the Disk Safe. In that

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case, you will be asked to create a password. If you choose to encrypt a Disk Safe, the password must be supplied to: browse files, browse Control Panel users, browse databases, and initiate BMR. Read more in Managing Disk Safe Encryption.

Note Configured at create, encryption cannot be turned on/off.

Limits Tab

This tab allows File Excludes, Recovery Point Archiving ,and Control Panels to be enabled/disabled. Limits can be defined for Replication, Recovery Points, and Archive Points.

Tip When you assign a Disk Safe to a Volumes, all Volume's limits are applied to that Disk Safe. That it why the Disk Safe's limits should be at least as restrictive as Volume's. For example, if a Volume has a Recovery Point limit set to 100, the Disk Safe can only contain 100 Recovery Points or less.

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Options

Allow File Excludes - Check this option to activate the File Excludes feature for the Disk Safe. If you check this option, then the system will allow you to specify files/folders which will not to be backed up during the replication Policy. By default, all file/folders from the selected Devices are replicated. Read more in About File and Folder Excludes, Excluding Files and Folders.

You cannot activate this option if it is not activated for the Volume to which the Disk Safe belongs.

Allow Recovery Point Archiving - Check this option to activate the Archiving feature for the Disk Safe. If you check this option, the system will allow you to create archives of your data on a specified hour, day, week, or month. If the option is enabled, then you can specify the "Archive Point Limit" under "Data Retention." Read more in Archiving.

You cannot activate this option if it is not activated for the Volume to which the Disk Safe belongs.

Allow Control Panels - Check this option to activate the Control Panels feature for the

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Disk Safe. If you check this option, the system will allow you to backup and restore Hosting Control Panel user accounts. Read more in CDP for Hosting Control Panels.

Tip You cannot activate this option if it is not activated for the Volume to which the Disk Safe belongs.

Tip There is a system-wide option to enable the Hosting Control Panels feature (Configuration Product features "Enable Hosting Control Panels" option under "Hosting Control Panels"). Read more in Enabling Hosting Control Panels Feature.

Replication Limit - This option defines the lowest replication frequency for that Disk Safe. For example, if you set the replication limit to "weekly," then the Policy assigned to that Disk Safe can only be weekly or higher (hourly and daily replications will be restricted).

Tip The Disk Safe Replication Limit must be within the limits of the Replication Limit of the Volume to which the Disk Safe is assigned.

Data Retention

Recovery Point Limit - The maximum number of Recovery Points stored in the Disk Safe.

Tip The Disk Safe Recovery Point Limit must be within the limits of the Recovery Point Limit of the Volume to which the Disk Safe is assigned.

Archive Point Limit - The maximum number of Archive Points stored in the Disk Safe.

Tip The Disk Safe Archive Point Limit must be within the limits of the Archive Point Limit of the Volume to which the Disk Safe is assigned.

Quotas

Quota Type - The type of quota assigned to the Disk Safe. Quotas are set to limit the disk usage of the Disk Safe. The limit is set on the basis of space occupied by Disk Safes or the size of deltas. Soft Quota - The value in bytes or in deltas. Soft Quota is a warning level that informs users that they are close to reaching their effective limit. Hard Quota - The value in bytes or in deltas. Hard Quota allows resources to be occupied by data. If the Hard Quota is reached, then the system forbids generation of new Recovery Points. The replication is interrupted and fails.

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5. Define the necessary Disk Safe properties and click "Create."

7. If you have specified a non-existing directory for the Disk Safe, you are now prompted to create a new directory. Click "OK."

8. The new Disk Safe will be created.

Adding the Devices

Here you can find brief instructions on how to add Devices. You can find more information in Adding Devices. If you have selected the "Choose Devices to Backup" option, follow the instructions below.

1. You will be asked if you want to manage the Devices at this time. Click "Choose" to open the "Devices" window.

2. In the "Devices" window, click on "Get Devices from Agent."

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Troubleshooting The following error message may appear after clicking the "Get Devices From Agent" button.

In this case, make sure that server.allow folders in both the Server and Agent directories contain the text file with the same Server Public Key. The key can be found in Configuration Server Information. For more information, see Adding the Server Key to Windows Agentand Adding the Server Key to Linux Agent.

3. All Host Devices are listed in the "Devices On Agent" pane.

4. Click on "Add" (the green plus icon) in front of a Device.

5. The assigned Devices will be listed in the "Devices in Disk Safe" on the right side.

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6. Add as many Devices as you need for the Host.

7. After you have assigned all needed Devices, close the "Devices" window.

Viewing Created Disk Safe

1. The new Disk Safe will appear in the Disk Safes list.

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Tip Click on an item in the Disk Safes list to see the Disk Safe details in the bottom pane.

You can find more information on how to use the "Disk Safes" window in Accessing Disk Safes.

Notice You need to create a Policy to replicate (back up) the Devices assigned to the Disk Safe. See Creating Policies.

Creating Policies

Follow the instructions below to add a Data Protection Policy in CDP 3.0.

2. Click on "Policy" in the Main Menu to open the "Policies" screen.

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Standard Edition Enterprise Edition Advanced Edition

3. In the Policy menu, click on "Create New Policy."

4. The "Create New Policy" window will open. It contains the following tabs:

Policy Settings Data Retention File Excludes Advanced Excludes Databases Control Panels Advanced Policy Settings

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Note Depending on the limits, defined for the Disk Safe to which the current Policy is assigned, some of the tabs might be disabled. See Creating Disk Safes#lim

5. Define the following settings specific to the new Policy:

Policy Settings Tab

This is the main tab for creating a Policy. The following options are available:

Identification

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Enabled - Select this checkbox to enable the Policy. The Enabled Policy will run according to the schedule. Name - Enter a name you can use to identify this Policy among others in the Policies list. Description - Describe your Policy in details. The description can be shown in the Policies list in the corresponding column.

Disk Safe

Agent (Enterprise Edition) - From the drop-down menu, select an Agent for which data you are going to replicate. Then you will be able to select a Disk Safe assigned to the Agent. Disk Safe - From the drop-down menu, select a Disk Safe in which to save the replicated data.

Note The Policy will replicate data from the Devices assigned to the selected Disk Safe.

Scheduling

Replication Schedule - Define the schedule and recurrence for the new Policy (On Demand, Minutely, Hourly, Daily, Weekly, Monthly, or Yearly). See Scheduling the Recovery Points Replication.

Note The lowest possible replication frequency for all the Disk Safes assigned to Volume is defined in Volume properties (Volume properties window "Limits" tab "Options" section "Replication Limit" option).

Merge Schedule - Define the schedule and recurrence for the Recovery Points merge (After Replication, Hourly, Daily, Weekly). See Scheduling the Recovery Points Merge.

Data Retention Tab

On this tab, you can set the Recovery Points Limit for the Policy and create an Archiving Schedule. See Creating Archiving Policies.

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Note The Recovery Point limit you set on this tab cannot be greater than the limit defined for the current Disk Safe. See Creating Disk Safes#lim.

File Excludes Tab

This tab allows you to manually exclude files and folders from the replication. See Excluding Files and Folders.

Advanced Excludes Tab

This tab allows you to define a pattern (mask) to exclude files from the replication. See Excluding Files and Folders.

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Databases Tab

This tab allows you to include MySQL databases in the replication policy. See Adding MySQL Instance to the Policy.

Control Panels Tab

This tab allows you to add a Control Panel Instance to the policy. See Adding Control Panel Instances.

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Advanced Policy Settings Tab

Force Full Block Scan - Optionally check this option to mandate the start of a full block scan each time the replication is performed. If the option is not selected, then an automatic full block scan happens only under certain conditions. A full block scan compares the MD5 sum of all allocated blocks to perform the backup and get CDP back in synchronization. Read more in 3 Stages of CDP 3 Replication (Technical Papers). Verify Checksums Server Side - Optionally enable this option to ensure that no data is lost during transporting. If this option is activated, then the Server side uncompresses, unencrypts if necessary and compares block packet MD5 with data sent from Agent. Verifying encrypted or unencrypted block checksums on the CDP Server allows you to triple check the integrity of a backup. Exclude Known Disk Safes (Standard and Advanced Editions) - Optionally check this option to exclude the known Disk Safes from the replication to avoid backing up the same data twice. Specify Backing File Location (Linux only) - Optionally define a path which the mount point of a device should use to store changed blocks. This option is useful to support backups of devices with low free space. By default, the Linux snapshot driver stores changed blocks (needed to maintain snapshots) in the the free space of the file system on which it is performing a snapshot. When using a server with multiple disks, storing snapshots on a separate dedicated disk can help reduce the load during backup. The disk must have a file system and must be mounted.

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Example Linux system:

Mount Point Disk /dev/sda1 /boot /dev/sda3 / /dev/sda4 /var

When /boot or /var is 99.99% full, the backups fail because there is no free space to maintain the snapshot. Once the user inputs "/" into the "Backing File Location" field, the /dev/sda3 path will be used as the changed block storage location for all file systems.

6. Click on "Create" in the bottom of the window to add the Policy to the "Policies" list.

7. You will receive a notification that the creation of the Policy was successful. Click OK.

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Tip The Task results can be sent via email as a Report. See Reporting.

8. The new Policy item appears in the "Policies" list. The properties are shown in the grid.

Tip Click on an item in the "Policies" list to see the Policy details in the bottom pane.

You can find more information on how to use the Policies screen in Accessing Policies.

You can also create Policies using the "Policies" tab of the Agent "Details" Pane. This screen provides the same functionality as the main "Policies" screen. See more information in Accessing Agents.

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Multi-tenant How To

Common Questions

Below is a list of common questions specific to using your R1Soft CDP Server Standard Edition. Each set of questions is categorized for you to quickly find what you need. Each question is linked to a document for further information.

Preparation and Installation

What are the major functions and features of the Standard Edition? What is the latest version and where can I read its release notes?

Linux users:

How do I obtain the CDP Standard Edition? How do I install Standard Edition? How do I upgrade Standard Edition? How do I uninstall Standard Edition?

Windows users:

How do I determine if my Windows is 32-bit or 64-bit (x86 or x64)? How do I obtain the CDP Standard Edition? How do I install Standard Edition? How do I upgrade Standard Edition? How do I uninstall Standard Edition?

Getting Started

How do I access the Standard Edition Web Interface? How do I activate CDP Standard Edition? How do I access the Dashboard? What are Dashboard blocks used for? How do I create Disk Safes? How do I create Policies? How do I uninstall Standard Edition on Linux? How do I uninstall Standard Edition on Windows?

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Users

How do I create new user accounts? How do I change user password? How do I change admin login name and password? How do I change the Windows User to run the CDP Server as?

Disk Safes

What should I know about Disk Safes? Do you have examples of Disk Safes usage? What are the Disk Safe best practices? How do I create Disk Safes? How do I access Disk Safes? How do I edit Disk Safes? How do I close Disk Safes? How do I open Disk Safes? How do I detach Disk Safes? How do I delete Disk Safes? How do I copy and move Disk Safes? How do I vacuum Disk Safes? How do I store Disk Safe on disk-based storages and Network Shares? How do I use the "Disk Safes" list? How do I customize, filter, and sort the "Disk Safes" list?

Devices

What should I know about Devices? How do I add Devices? How do I access Devices? How do I disable Devices? How do I remove Devices?

Data Protection Policies

What should I know about Policies? How do I create Policies? How do I access Policies? How do I edit Policies? How do I disable Policies? How do I exclude files and folders from replication? How do I delete Policies? How do I run Policies? How do I use the "Policies" list? How do I customize, filter, and sort the "Policies" list?

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Recovery Points

What should I know about Recovery Points? How do I access Recovery Points? How do I browse Recovery Points? How do I customize, filter, and sort the "Recovery Points" list? How do I lock Recovery Points? How do I merge\delete Recovery Points? How do I restore or export data from Recovery Points? How do I use the "Recovery Points" list?

Task History

How do I access the Task Scheduler? How do I access running and finished Tasks? How do I cancel Tasks? How do I view Task Summary? How do I view Task Alerts? How do I view Log Messages? How do I download Task Details? How do I use the "Task History" list? How do I customize, filter, and sort the "Task History" list?

Reporting

How do I access running and finished Reports? How do I create a new Report? How do I edit Report? How do I delete Report? How do I disable Report? How do I preview Report? How do I run Report?

Configuration

How do I access the "Configuration" screen in CDP Interface? How do I change admin login name and password? How do I reset a Public Key for an Agent? How do I set Hard and Soft Quotas? How do I set Task History clean-up? How do I set HTTP and HTTPS ports in Web Interface? How do I set HTTP and HTTPS ports? How do I view CDP version information? How do I view License information? How do I view system details?

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How do I configure the API Server Options?

Linux users:

What should I know about Linux CDP Server configuration? How do I configure Heap memory?

Windows users:

What should I know about Windows CDP Server configuration? What should I know about Windows CDP Configuration Utility? How do I access the CDP Configuration Utility? How do I change the Windows User to run the CDP Server as? How do I configure CDP Agent Port in Windows CDP Configuration Utility?

Administrating

How do I restart CDP Server? How do I restart CDP Agent? How do I run CDP over SSL (HTTPS)? How do I uninstall Standard Edition on Linux? How do I uninstall Standard Edition on Windows?

Replicate and Restore

How do I create Replication schedule? How do I start Replication? How do I browse Replicas? How do I restore files and folders? How do I check the restore results?

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Restoring Data

Restoring Files

You can restore whole Device(s) or selected files and folders from any Recovery Point. You can extract files from a Recovery Point to an off-site server or local hard disk.

To restore data in CDP 3.0, follow the instructions below.

1. Open the Web browser connected to the CDP Server 3.0 Web Interface and log in. (See Accessing Standard Edition Web Interface, Accessing Enterprise Edition Web Interface, Accessing Advanced Edition Web Interface.)

2. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.

Standard Edition Enterprise Edition Advanced Edition

3. Enterprise Edition: In the "Recovery Points" list, select an Agent from the drop-down menu located on the "Recovery Points" list toolbar.

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Enterprise Edition

4. Select a Disk Safe from the drop-down menu located on the "Recovery Points" list toolbar.

Standard Edition

Advanced, Enterprise Edition

5. Find a Recovery Point and click on the "Browse" icon in the "Actions" column for this Recovery Point.

Standard Edition

Advanced, Enterprise Edition

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Tip To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.

6. The "Browse Recovery Point" window opens.

See also: Browsing Recovery Points.

7. Select the checkboxes next to the files and folders you want to restore.

8. Once the files and folders are selected, click on "Restore Selected."

9. The "Restore Files" window will open.

Standard Edition Enterprise Edition

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10. Specify the following options:

Restore to Agent (Enterprise Edition)

Agent - Select this option to restore to an Agent already added to the system. Connects to the Agent name and uses the port configured. Host Name/IP - Connect to the specified host name and port. This option allows you to Restore to a Host with a Host Name/IP address different than the original Host. Port Number - Used together with the Host Name/IP.

Restore to Folder

Original Location - Restores to the same directories when the Recovery Point was created. Alternate Location - Specify a path on the Host to Restore the files to. The complete path and directory structure of all selected files will be created under the path specified here. If the specified path does not exist, it will be created. Overwrite Existing Files - When enabled, any existing files or directories with the same name will be overwritten, even if they are newer.

Advanced Options

Estimate Restore Size - Enabled by default. When enabled you can see the additional "Estimated Restore Size" and "Estimated Object Count" values in the "Reporting" page - "Summary" tab - "Restore Status" area. Restore Discretionary ACLs (File Permissions) Restore System ACLs (Audit Rules)

11. Click on "Restore."

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12. A notification window will inform you that the Restore task has been scheduled. It means the Task has started. The "Reporting" screen displays the progress of the Task.

Click "OK" in the displayed window.

Tip The Task results can be sent via Email as a Report. See Reporting.

13. To view the Restore Task details, access the "Reporting" window. See Accessing Task History.

Downloading Files as an Archive

In CDP 3.0 you can download the files stored in Recovery Points as a tar or a zip archive. Follow the instructions below.

1. Select the Recovery Point you want to save files from and click "Browse." See the instructions above.

2. Check the boxes next to the files or folders you want to download and click "Download Selected."

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3. The "Download Stored Files" wizard will appear. Familiarize yourself with the introductory information and click "Next" to proceed with generating the archive for downloading.

4. On the "File Type" screen, select the type of the archive file. The following options are available:

Download files as a tar - Allows you to download data as a tar file. This would be more preferable for Linux users. Compress tar file with gzip - Check this box to compress the tar file with gzip compression. Download files as a zip - Allows you to download data as a zip file. This would be more preferable for Windows users.

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Click "Next."

5. On the next "Download Filename" screen, define the name of the archive. The following options are available:

Use Generated Filename - Select this option to generate the file name automatically. The name will be in the following format:

Example: cdp-data-2011-07-09-03-00-06.tar.gz

Specify Filename - Select this option to input custom file name.

Note You do not need to specify the extension of the file. It will be appended automatically.

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Click "Next."

6. On the last "Summary" screen, the settings you have selected are listed.

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Click "Download" to obtain the archive.

Restoring a MS SQL Database

R1Soft CDP provides the ability to take a snapshot of the Microsoft SQL server databases. Since CDP is using the VSS SQL writers, it ensures data integrity and consistency during the backup operation.

Follow the instructions below to restore a MS SQL database previously backed up by R1Soft CDP 3.0.

Step 1: Restoring Database Data and Log Files | Step 2: Attaching the Database Data and Log Files

Step 1: Restoring Database Data and Log Files

To restore a database, follow the instructions below in your CDP 3.0.

1. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" screen.

Standard Edition Enterprise Edition Advanced Edition

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2. Select a Recovery Point you want to restore from. You can restore the files from any available Recovery Point. Click on the "Browse" icon in the "Actions" column for this Recovery Point.

Tip To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.

3. The "Browse Recovery Point" window opens. Browse to locate the location of the SQL data and log files (.mdf and .ldf). See also: Browsing Recovery Points.

4. Check off the database .mdf data files and .ldf log files you want to restore.

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5. When you are finished selecting the files and directories, click the "Restore Selected" button.

6. In the "Restore Files" window, define the restore options.

First, select an existing Agent to restore to or define a new Host name/IP and its port number.

Second, if the database already exists and you want to restore the .mdf and .ldf files to an alternate location, check the option and specify the path where the files will be restored. Optionally, check the "Overwrite Existing Files" option.

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Third, define the Advanced options if needed:

Estimate Restore Size Restore Discretionary ACLs (File Permissions) Restore System ACLs (Audit Rules)

7. Click on "Restore."

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8. A notification window will inform you that the Restore task has been scheduled. This means the Task has started. The "Reporting" screen displays the progress of the Task. Click "OK" in the displayed window.

Step 2: Attaching the Database Data and Log Files

Follow the instructions below to attach the database data and log file.

1. From the SQL Server Management Studio, right-click the "Databases" item and select the "Attach..." command in the menu.

2. Browse to the restore location.

Note If you restored it to an alternate location, the path will include the new location as well as the old hierarchy of the file location.

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3. In the "Attach As" column, change the database name if the original database is still online.

4. Click "OK." The database is now attached.

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Restoring a MS 2007 Exchange Storage Group

This article describes how to restore a MS Exchange storage group previously backed up by R1Soft CDP 3.0.

CDP 3.0 provides the ability to take a snapshot of the Microsoft Exchange Storage groups. Since CDP is using the VSS Exchange writer, it ensures data integrity and consistency during the backup operation.

1. Using CDP to restore database data and log files | 2. Using Eseutil to replay log files | 3. Creating an Exchange Recovery Group | 4. Copying files from the CDP restore directory to Exchange Recovery Storage Group directory | 5. Mounting Storage Group

1. Using CDP to restore database data and log files

In order to restore a database, follow the instructions below.

1. Open the Web browser connecting to the CDP Server Web Interface and log in. (See Accessing Standard Edition Web Interface, Accessing Enterprise Edition Web Interface, Accessing Advanced Edition Web Interface.)

2. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.

Standard Edition Enterprise Edition Advanced Edition

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3. In the "Recovery Points" list, from the horizontal menu select the Agent where MS Exchange is installed and the appropriate Disk Safe to restore from.

4. Then select a Recovery Point to restore from and click on the "Browse" icon in the "Actions" column for this Recovery Point.

Tip To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.

5. The "Browse Recovery Point" window opens.

See also: Browsing Recovery Points.

6. Browse to locate the SQL check point file, data and log files (Enn.chk, .mdf & . ldf).

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Select the checkboxes next to the files and folders to restore.

7. Once the files and folders are selected, click on "Restore Selected."

8. The "Restore Files" window will open.

9. Select the Agent where the MS Exchange is installed.

Specify to restore the files to an alternate location as we are later going to attach them to an Exchange Recovery Group.

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10. Click "Restore."

11. You can view the Restore Task results in the "Task History."

12. In the "Task History" list, find the Task you want to view the summary for and click it. The "Summary" tab located on the bottom area accumulates general information about the task.

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2. Using Eseutil to replay log files

Once the files have been restored, it is time to run Eseutil to get the data files into a clean shutdown state so that they can be attached to a recovery storage group, and have the log files played into the backup.

On the Exchange server where the files were restored, open up the command prompt and change the directory to the location where you restored the .chk, .edb, and .ldf files. Operating inside of the directory, where the data and log files exist, eliminates misspelling and incorrect paths, etc.

For example, the files were restored to the c:\test directory, but since the original files were located under

C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group,

The restore directory path will be:

C:\test\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group.

From this directory run the following command:

For example:

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For more information on using Eseutil and the different commands, see the following technet article: http://technet.microsoft.com/en-us/library/bb123479%28EXCHG.80%29.aspx

3. Creating an Exchange Recovery Group

1. From the Exchange Management console, click on the Toolbox Database Recovery Management Open Tool.

2. It is now going to check for some updates.

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3. After any updates are performed, go to the Welcome screen. Type in a label for your intentions and click "Next."

4. It will check the connections to the domain controller and the Exchange Server.

5. On the next screen, select "Create a Recovery Storage Group."

6. Select the Storage Group (files previously restored) which will be linked to the Recovery Storage Group. Click "Next."

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7. The next screen can be left with the default settings. The Recovery Storage Group paths are the location where the restored files will need to be copied later. Click "Create the Recovery Storage Group."

8. Next, the result will be displayed. Click on "Go back to task center."

4. Copying files from the CDP restore directory to Exchange Recovery Storage Group directory

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Copy the files which you previously ran the Eseutil against to the recovery directory (normally located under a folder of the storage group).

The result looks like this:

5. Mounting Storage Group

Once the files have been copied to the Exchange Recovery Storage Group directory, they can be

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1. From the Welcome screen under the "Microsoft Exchange Troubleshooting Assistant," click "Mount Databases in the Recovery Storage Group."

2. Check which database to mount and click "Mount selected database."

3. Once the database has mounted successfully, click on "Go back to task center."

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4. From the Task Center welcome screen, click "Merge or copy mailbox contents."

5. Specify which database to use for the merge. Click "Gather merge information."

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Click "Perform pre-merge tasks."

6. Locate and check the mailbox needed to be recovered and click "Perform merge actions."

7. Mailbox is now restored.

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Restoring a MS Exchange 2010 Mailbox

This article describes how to restore a MS Exchange previously backed up by R1Soft CDP 3.0.

Tip Exchange 2010 no longer includes the concept of storage groups. In earlier versions of Exchange, one or more Exchange store databases can be grouped into a storage group, which can then be managed as a unit. Because storage groups were removed from Exchange Server 2010, a recovery database can be used.

CDP 3.0 provides the ability to take a snapshot of the Microsoft Exchange. Since CDP is using the VSS Exchange writer, it ensures data integrity and consistency during the backup operation.

1. Using CDP to Restore Database Data and Log Files | 2. Using Eseutil to Replay Log Files | 3. Restoring a Mailbox Using Exchange Management Shell

1. Using CDP to Restore Database Data and Log Files

In order to restore a database, follow the instructions below.

2. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.

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Standard Edition Enterprise Edition Advanced Edition

3. In the "Recovery Points" list, from the horizontal menu select the Agent where MS Exchange is installed and the appropriate Disk Safe to restore from.

4. Then select a Recovery Point to restore from and click on the "Browse" icon in the "Actions" column for this Recovery Point.

Tip To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.

5. The "Browse Recovery Point" window opens.

See also: Browsing Recovery Points.

6. Browse to locate the SQL check point file, data and log files (Enn.chk, .mdf & .ldf).

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Select the checkboxes next to the files and folders to restore.

7. Once the files and folders are selected, click on "Restore Selected."

8. The "Restore Files" window will open.

9. Select the Agent where the MS Exchange is installed.

Specify to restore the files to an alternate location as we are later going to attach them to an Exchange Recovery Group.

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10. Click "Restore."

11. You can view the Restore Task results in the "Task History."

12. In the "Task History" list, find the Task you want to view the summary for and click it. The "Summary" tab located on the bottom area accumulates general information about the task.

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2. Using Eseutil to Replay Log Files

For example, the files were restored to the c:\test directory, but since the original files were located under

C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group,

The restore directory path will be:

C:\test\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group.

From this directory run the following command:

For example:

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For more information on using Eseutil and the different commands, see the following technet article: http://technet.microsoft.com/en-us/library/bb123479(EXCHG.80).aspx

3. Restoring a Mailbox Using Exchange Management Shell

1. Find the Exchange server database (.edb) file you have just restored. In our example, we rename this file to "RecoveryDB.edb."

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2. Create a folder for log files.

3. Now we are going to launch the Exchange Management Shell to restore the mailbox. Go to Start (All) Programs Microsoft Exchange Server 2010 Exchange Management Shell.

4. The Exchange Management Shell screen will open.

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5. Use the New-MailboxDatabase command to create a mailbox database object in the database container in Active Directory. For detailed syntax and parameter information, see http://msdn.microsoft.com/en-us/library/aa997976(v=EXCHG.140).aspx

In our example, we restore the C:\test\RecoveryDB.edb file using the following command:

6. Mount the newly created database RecoveryDB using the Mount-Database command. For detailed syntax and parameter information, see http://msdn.microsoft.com/en-us/library/aa998871(v=EXCHG.140).aspx. In our example we use the following command:

7. Use the Get-MailboxStatistics command to obtain information about a mailbox, such as the size of the mailbox, the number of messages it contains, and the last time it was accessed. For detailed syntax and parameter information, see http://msdn.microsoft.com/en-us/library/bb124612%28ru-ru,EXCHG.140%29.aspx.

8. Extract mailbox content from a restored database using the "Restore-Mailbox" command. The -RecoveryDatabase parameter specifies the recovery database from which you are restoring the mailbox. In the following example, we restore a "MargeSimpson" mailbox. More parameters for " Restore-Mailbox" can be found here: http://msdn.microsoft.com/en-us/library/bb125218.aspx

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Restoring VHDs

You can restore VHD files using CDP 3.0. Follow the instructions below.

1. Open the Web browser connected to the CDP Server 3.0 Web Interface and log in (See Accessing Standard Edition Web Interface, Accessing Enterprise Edition Web Interface, Accessing Advanced Edition Web Interface).

2. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.

Standard Edition Enterprise Edition Advanced Edition

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3. Enterprise Edition: In the "Recovery Points" list, select an Agent from the drop-down menu located on the "Recovery Points" list toolbar.

4. From the drop-down menu located on the "Recovery Points" list toolbar, select a Disk Safe where the replication of VHD file is located.

5. Find a Recovery Point to restore from. Click on the "Browse" icon in the "Actions" column for this Recovery Point.

Tip To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.

6. The "Browse Recovery Point" window opens.

See also: Browsing Recovery Points.

7. Select the checkboxes next to the files and folders you want to restore.

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8. Once the files and folders are selected, click on "Restore Selected."

9. The "Restore Files" window will open.

10. Specify the following options:

Restore to Agent

Agent - Select this option to restore to an Agent already added to the system. Connects to the Agent name and uses the port configured. Host Name/IP - Connect to the specified hostname and port. This option allows you to Restore to a Host with a Host Name/IP address different than the original Host. Port Number

Restore to Folder

Advanced Options

In our example we select an existing Agent "Big HyperV" and the "Original Location" option.

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11. Click on "Restore."

12. A notification window will inform you that the Restore task has been scheduled. It means the Task has started. The "Reporting" screen displays the progress of the Task.

Click "OK" in the displayed window.

Tip The Task results can be sent via Email as a Report. See Reporting.

13. To view the Restore Task details, access the "Reporting" window. See Accessing Task History.

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14. After you have restored the VHD file, in order to access its contents you need to attach and mount it using the Hyper-V VHD Explorer. See Attaching VHDs, Mounting VHD Volumes.