THE CONSUMER GOODS “We Are Your Global Organisation; Driving Positive FORUM Change Through Collaborative Actions”

1 Welcome to Why might this uniqueness be important to you? First, because many of the opportunities and issues that we face as an industry can’t be addressed by individual compa- The Consumer Goods Forum, nies alone, or just by collaborating regionally. Our members know that the CGF’s global, cross-value chain perspective is critical in at least four areas: and thank you for investing your • Sustainability – acting together to position the industry as a leader in protecting against climate change, reducing time in getting to waste and promoting compliance with good working and environmental practices • Product Safety – increasing confidence in the delivery of safe food globally through the continuous improvement know us better. of food safety management systems • Health & Wellness – empowering consumers to make the right decisions and helping them to adopt healthier lifestyles • End-to-End Value Chain & Standards – identifying and implementing global standards, protocols and principles for the management of data, processes and capabilities that span the value chain The CGF is unique. It is the only association in the consumer goods Second, in today’s increasingly interconnected world, the value of sharing global best practices and building global personal networks has never been greater. industry that is truly global, while embracing both retailers and We are an inclusive community. Our members include small and large companies, food and non-food, nationals and multinationals. Our manufacturer and retailer members work together as peers. manufacturers. It is also run by a unique Board, consisting of the Being a member of the CGF thus brings several concrete benefits: • The opportunity to shape the industry’s critical operational standards that support value chain efficiency and global CEOs of 50 of our members. protect consumers, workers and the environment • Practical help to implement global standards and best practices in your company • A powerful way to engage directly with external stakeholders who influence the reputation of your company as well as that of the industry as a whole • The opportunity for your key executives and future leaders to build their capabilities and personal networks by participating in focused working groups and select high-profile events that are recognised as being at the heart of our industry

We are extremely proud of the work we do and the level of commitment offered by our members. Without their continuous support and dedication, our goal of driving positive change throughout the industry would not be possible. Our global membership and the collaborative efforts that they undertake are the foundation of our success. With this in mind, please feel free to reach out and connect with us, whether you are a member already or simply interested in Peter Freedman learning more before committing to our vision – “better lives through better business”. Managing Director The Consumer Goods Forum 2 Vision &Mission

BETTER LIVES THROUGH BETTER BUSINESS

Bringing together consumer goods manufacturers and retailers in pursuit of business practices for efﬁciency and positive change across our industry beneﬁting shoppers, consumers and the world without impeding competition

3 WHO WE ARE Your organisation. The no. 1 global platform for the consumer goods industry A pre-eminent and collaborative network engaged through corporate membership A membership of 400 retailers, manufacturers and service providers across 70 countries Our members employ an estimated 100 million people along the value chain Members’ combined sales total € 2.5 trillion 1,500 international executives involved in our working groups & expert committees WHAT WE DO 01 WE FOSTER DEBATE across the Board and membership to identify areas which require collective, measurable action 02 WE DEVELOP, AGREE AND ENCOURAGE the targeted global adoption of practices and standards which do not impede competition 03 WE SHARE SOLUTIONS and best practice examples across and beyond the membership 04 WE ENGAGE WITH STAKEHOLDERS and regional associations to speak for the industry with a common voice

4 01 The opportunity to shape the industry’s critical operational standards that support value chain efﬁciency and protect consumers, workers and the environment.

04 02 A powerful way to engage directly with external Practical help to implement stakeholders who inﬂuence the global standards and best MEMBER BENEFITS reputation of your company as practices in your company. well as that of the industry as a whole.

03 The opportunity for your key executive and future leaders to build their capabilities and personal networks through focused working groups and select high-proﬁle events.

5 Testimonials WHAT OUR MEMBERS & PARTNERS SAY

MIKE BARRY, DIRECTOR SUSTAINABLE YASUO MASUDA, GENERAL MANAGER, sharing ideas, and to create positive change and genuine BUSINESS, MARKS & SPENCER: AEON, CO., LTD.: momentum. There are a number of projects that have the power to define our industry’s future and I want my “M&S can’t change the world of palm oil on its own. We “It’s important we contribute to a better life for all by company to be a part of that”. use a fraction of the world’s supply. By teaming up with encouraging a culture of prevention, and The Forum other big players in the industry through The Forum, we provides the perfect platform to ensure we can take positive MARK BATENIC, CEO, IGA: have additional leverage and can share best practice. Very steps as an industry and not just in our own silos”. simply, together we are stronger and can move faster to “If you want to know where the future is going to be, there help create a more sustainable approach to production and ROBERT CIATI, SCIENTIFIC RELATION is no place better than The Global Summit. We’re talking consumption”. AND SUSTAINABILITY DIRECTOR, 1,000 CEOs and thought leaders coming together to talk BARILLA GROUP AND BARILLA CENTER about improving every aspect of our industry. We need GAIL KLINTWORTH, FORMER CHIEF FOR FOOD & NUTRITION: events like this and The Forum delivers” SUSTAINABILITY OFFICER, UNILEVER: “Our company has been able to make public commitments DAN UTECH, PRESIDENT OBAMA’S TOP “We’ve made a lot of progress as an individual company, towards health and wellness and the work we do within The ADVISOR ON CLIMATE CHANGE: but there are problems to solve that require industry Forum has helped us get there. Of course, it’s not just the transformation and collaboration. Even the largest consumer big, far-reaching goals, but about the small things you learn “We commend The Consumer Goods Forum for their pledge goods companies cannot do everything by themselves along the way too”. to help achieve net zero deforestation by 2020. We’re and The Forum provides a pre-competitive environment proud to partner with these companies, who recognise that where we can help to drive market transformation through TONY VENDRIG, SENIOR VICE PRESIDENT taking action to prevent tropical deforestation is not only a industry decision-makers and more broadly. We know it critical part of protecting our climate and our ecosystems, SUPPLY CHAIN, ALBERT HEIJN: works because we’ve seen it in action”. but is simply good for business”. “My company and I really benefit from The Forum’s events. PAYTON PRUETT, VICE PRESIDENT, CORP. Through the plenary sessions, workstreams and workshops, TAIZO NISHIKAWA, DEPUTY TO THE FOOD TECHNOLOGY, KROGER: there has been a genuine effort to share knowledge and DIRECTOR GENERAL, UNIDO: best practices to help ensure a sustainable future for our “Through collaboration in our GFSI multi-stakeholder industry by putting the customer first”. “We recognise that the GSCP is one of the most influential Working Groups, we’ve been able to look at managing food groups of private sector manufacturers and retailers that safety on a whole new level. Our desire to see global and AUGUST HARDER, CIO, COOP address social and environmental sustainability of their industry-wide solutions means that we can find answers to supply chains. We therefore attach great importance SWITZERLAND: the food safety issues within integral supply chain activities, to expanding our cooperation with the GSCP and are and this would be more difficult to do if we acted on our “I always find it inspiring that our industry can come together committed to making full use of our resources to own”. through The Forum with the purpose of collaborating and substantiate this important partnership”.

6 ² STRATEGIC FRAMEWORK Our services shown as the vertical ‘pillars” on the opposite page address some of the most important opportunities and risks facing our industry globally: SUSTAINABILITY Acting together to position the industry as a leader in protecting against climate change, reducing waste and promoting compliance with good working and environmental practices PRODUCT SAFETY Increasing conﬁdence in the delivery of safe food globally through the continuous improvement of food safety management systems HEALTH & WELLNESS Empowering consumers to make the right decisions and helping them to adopt healthier lifestyles

END-TO-END VALUE CHAIN & STANDARDS Identifying and implementing global standards, protocols and principles for the management of data, processes and capabilities that span the value chain Our ﬁfth focus area – shown horizontally on the chart is: KNOWLEDGE & BEST PRACTICE SHARING Whatever we do under the CGF umbrella, we share the knowledge we create collectively with our members, our strategic alliances and other key stakeholders. This inspires further collaborative actions and participation in industry multi-stakeholder platforms. Here the CGF is acknowledged as the focal point for both gathering and expressing the considered view of our industry, and as the source of transparent and reasonable response to public concerns as they arise. The rest of this document provides you with more detail on each of our ﬁve strategic offers.

7 WORKING TOGETHER EFFICIENTLY FOR POSITIVE CHANGE

IDENTIFY FOCUS AREAS, DEVELOP SOLUTIONS, SHARE SOLUTIONS, SPEAK WITH A COMMON VOICE Chain &Standards ValueEnd-to-End Sustainability Product Safety Health & Wellness

Knowledge & Best Practice Sharing A THRIVING GLOBAL MEMBERSHIP

8 Co-Chair: PAUL BULCKE, Nestlé, Switzerland Co-Chair: DICK BOER, Ahold, Netherlands Vice Co-Chair: DENISE MORRISON, Campbell Soup, USA Vice Co-Chair: GARETH ACKERMAN, Pick n Pay, S. Africa MANUFACTURER COLLEGE RETAILER COLLEGE JEAN-PAUL AGON, L’Oréal, France GRAHAM ALLAN, Dairy Farm, Hong Kong GUIDO BARILLA, Barilla, Italy MARK BATENIC, IGA, USA ALEX BONGRAIN,Groupe Savencia, France MARC BOLLAND, Marks & Spencer, UK JOHN BRYANT, Kellogg, USA JAIME SOLER BOTTINELLI, Cencosud, Chile* IAN COOK, Colgate Palmolive, USA INTRODUCING OUR MIKE COUPE, Sainsbury, UK* EMMANUEL FABER, Danone, France* KLAUS DOHLE, Dohle, Germany THOMAS FALK, Kimberly-Clark, USA BOARD OF DIRECTORS CARLOS MARIO GIRALDO, Almacenes Exito, Colombia MASATOSHI ITO, Ajinomoto, Japan XIAO AN JI, Beijing Hualian, China H. FISK JOHNSON, SC Johnson, USA OLAF KOCH, Metro, Germany MUHTAR KENT, The Coca-Cola Company, USA DOUG McMILLON, Walmart, USA AG LAFLEY, Procter & Gamble, USA RODNEY McMULLEN, Kroger, USA* SENJI MIYAKE, Kirin, Japan FRANS MULLER, Delhaize, Belgium INDRA K. NOOYI, PepsiCo, USA GRANT O’BRIEN, Woolworths, Australia PAUL POLMAN, Unilever, The Netherlands/UK MOTOYA OKADA, Aeon, Japan KENDALL POWELL, General Mills, USA STEFANO PESSINA, Walgreens Boots Alliance, UK KASPER RORSTED, Henkel, Germany GEORGES PLASSAT, Carrefour, France IRENE B. ROSENFELD, Mondelez International, USA MARC POULIN, Sobeys, Canada MICHITAKA SAWADA, Kao, Japan HARUYA SHIJO, Izumiya, Japan DANIEL SERVITJE, Bimbo, Mexico PEDRO SOARES DOS SANTOS, JMR, Portugal RICHARD SMUCKER, Smucker, USA KIAN CHEW TAN, NTUC Fairprice, Singapore JEAN-FRANÇOIS VAN BOXMEER, Heineken, The Netherlands ÖMER ÖZGÜR TORT, Migros Ticaret, Turkey DIRK VAN DE PUT, McCain Foods, Canada DANNY WEGMAN, Wegman’s, USA

* Formal appointment pending approval of General Assembly at next meeting in June 2015. 9 WORKING TOGETHER EFFICIENTLY FOR POSITIVE CHANGE H e a l t h

W e l l n e s s

Knowledge & Best Practice Sharing

10 Sustainability -Environmental

For refrigeration… “We are taking action to SUSTAINABILITY - ENVIRONMENTAL mobilise resources within OUR WORK ON A GREENER, MORE SUSTAINABLE TOMORROW our respective businesses Our Sustainability Pillar leads the industry’s efforts to help dramatically reduce global warming and improve to begin phasing-out HFC working and environmental conditions. Recognising the scarcity of natural resources and growing demand for energy, food and water, our members understand the need to collaborate to be more efﬁcient and have a refrigerants as of 2015.” lighter footprint on the planet, as well as the need to ensure a harmonised management of critical social and environmental supply chain issues.

ADDRESSING CLIMATE CHANGE Our approach to tackling today’s biggest climate change issues is built around engaging our wider membership and encouraging participation and implementation. With a ﬁrm commitment to reduce the level of global warming associated with the consumer goods industry, we leverage strategic partnerships and the combined reach of our membership to drive positive change and address the key topics of deforestation, refrigeration and waste. One objective of our members in this area is to achieve a common global system for the measuring of environmental impacts starting with carbon emissions and other greenhouse gases. We’ve also enjoyed a number of short-term wins, like our Sustainability Glossary and the Global Protocol on Packaging Sustainability, which are designed to help you along this journey.

CGF RESOLUTION: ACHIEVING ZERO NET DEFORESTATION “In 2010, our Board approved a resolution to achieve zero net deforestation by 2020. We aim to achieve this through the responsible sourcing of key commodities such as soy, beef, palm oil and paper, so that the sourcing of these key commodities will not deplete tropical rainforests. It’s a big ask, but we continue to work with our members, providing guidance and supporting those who seek early adoption. This is achieved through the publication of sourcing guidelines and our Acti- vation Toolkit, as well as holding regular workshops and webinars. In collaboration with the US Government, we have also recently created the Tropical Forest Alliance 2020 to help address deforestation and the sourcing of key commodities, bringing together industry, national governments and NGOs in the largest public-private initiative of this type.”

11 Sustainability -Environmental

CGF RESOLUTION: SHIFTING TO NATURAL REFRIGERANTS On deforestation… Our Board also approved a second resolution in 2010 aimed at eliminating HFC-based refrigeration and moving globally to the use of natural refrigerants as of 2015 – a process that has already started. With the support of “We pledge to mobilise resources annual refrigeration summits, our efforts are focused on bringing retailers, manufacturers, technology suppliers and within our respective businesses to strategic partners together to discuss challenges and ﬁnd solutions. Our Activation Toolkit offers “How-to” guidelines and support for those companies who wish to address this issue, while webinars and workshops are also held on a help achieve zero net deforestation regular basis. by 2020.”

12 Sustainability -Social

THE GLOBAL SOCIAL • Leading, not following, the sustainability conversation COMPLIANCE PROGRAMME • A solid framework for JOINING FORCES FOR SUSTAINABLE GLOBAL SUPPLY CHAINS best-practice The Global Social Compliance Programme brings together key actors of the consumer goods industry to collaboratively • Benchmarking for continuous drive continuous improvement in the social and environmental sustainability of supply chains worldwide. When it comes to sustainability in complex global supply chains, no one company or country can do it alone. That is why the improvement industry created the GSCP, as a Programme to promote harmonisation while improving compliance and operational efﬁciency. This is achieved through voluntary engagement and a suite of free open-source tools that supply a global meta-standard framework for more sustainable supply chains.

IMPROVING GLOBAL WORKING & ENVIRONMENTAL CONDITIONS

Through our work in The Global Social Compliance Programme (GSCP), we are targeting continuous improvement of working and environmental conditions in global supply chains. To this end, alongside a programme-speciﬁc cross- industry membership, we are working to harmonise the landscape of compliance standards while supporting efforts on capacity building at supplier level through a shared, consistent and global approach. As we look to expand membership to this business-driven programme, we will continue to drive convergence towards an internationally accepted reference through the usage of common tools/processes, sharing of best practices and partnerships.

CREATING ALIGNMENT ON BEST PRACTICES

The GSCP has developed a suite of Reference tools that describe best existing practices and provide a common interpretation of social/labour and environmental requirements and their implementation at supplier level. Comparability and mutual recognition can be achieved between our members and the wider industry by using the GSCP Reference tools as a benchmark through the GSCP Equivalence Process, the ﬁrst multi-sectoral industry benchmark on social and environmental best practice. This tool will help drive upward convergence in approaches to social /environmental compliance and uphold international standards, improving business efﬁciency, practices and reputation across the board while also improving the quality of auditing across multiple sectors.

13 Sustainability -Social

OUR COLLABORATIVE EFFORTS ON CAPACITY BUILDING

The GSCP is ultimately working towards remediation of root causes of non-compliances, aiming at supplier ownership of solutions and their implementation. We therefore support the development of collaborative models to build capacity at supplier site. These efforts are developed and implemented through projects with stakeholders including business and multi- stakeholder initiatives, and international organisations such as United Nations agencies UNIDO and ITC, and ILO Better Work.This work aims at enabling continuous process improvement at buying companies and their suppliers for better supply chain and risk management and increased resource and cost effectiveness. This will create a larger and more responsible, reliable sourcing base resulting in greater consumer conﬁdence. In parallel, the GSCP is supporting better needs assessment and implementation of actions through the establishment of regional networks and strengthening further the engagement of stakeholders, including suppliers, at all levels of our work.

14 GLOBAL FOOD SAFETY Global FoodSafetyInitiative INITIATIVE “Safe food for DELIVERING SAFE FOOD TO CONSUMERS WORLDWIDE consumers Our work in the Product Safety Pillar is underpinned by our Global Food Safety Initiative (GFSI) and its initiative-specific stakeholders. Targeting the continuous improvement of food safety management systems to ensure confidence in the everywhere”. delivery of safe food to consumers worldwide, this business-driven initiative provides a platform for collaboration between some of the world’s leading food safety experts. This effort is managed through numerous Technical Working Groups, country-specific Local Groups, and regional and global workshops and events.

DEFINING FOOD SAFETY REQUIREMENTS CREATING LINKS WITH KEY ORGANISATIONS & REGULATORS Supermarkets, restaurant chains, convenience stores, food manufacturers and other players throughout the value chain from farm to fork all implement In order to foster greater harmonisation, one key food safety management schemes. Food safety experts in our GFSI Technical objective of GFSI is to build public-private partnerships Working Groups have created the world’s most widely accepted fundamental and actively engage governments in recognising and food safety guidelines, laid out in the GFSI Guidance Document, to provide a accepting GFSI benchmarked schemes as an effective common benchmark for these widely used food safety management schemes. and efficient tool for global food safety management. Once successfully benchmarked they are ‘recognised’, driving growing We are also working on creating active relationships confidence, acceptance and implementation of third-party certification along with organisations such as the FAO, WTO and OIE to the entire food supply chain. further align industry and government.

WORKING LOCALLY TO IMPROVE FOOD SAFETY GLOBALLY BUILDING CONFIDENCE IN FOOD SAFETY SUPPLY CHAIN MANAGEMENT

Through our food safety capacity building framework, small and/or less Part of our work to improve conﬁdence in food safety management systems involves working developed businesses are being supported in developing effective food alongside those who carry out audits against these systems in thousands of facilities worldwide. safety management systems through a systematic continuous improvement The GFSI food safety auditor competencies framework comprises agreed generic knowledge process in the countries that need them most. Our Local Groups, like those and skill components that food safety auditors should have to audit against the food safety in Japan and China, are also working tirelessly to address the most pressing management schemes recognised by GFSI. The next work items will be the development of a regional issues and seek the implementation of standard methodologies. framework for examination and assessment methodologies as well as a model for credentialing of auditors of GFSI recognised schemes.

15 Global FoodSafetyConference&GFSIFocusDays

The Global Food Safety Conference is an annual event that brings together over 1,000 leading food safety professionals from more than 60 countries around the world to advance food safety globally. GFSI Focus Days and Regional Events aim at raising awareness around the beneﬁts of GFSI in regional markets. They were initiated to provide local stakeholders in the food industry an opportunity to ﬁnd out more about the Global Food Safety Initiative and serve as a unique opportunity for networking and knowledge exchange.

OUR INDUSTRY-LEADING FOOD SAFETY EVENTS

In addition to our important Technical Working Group meetings held three times a year, we bring together leading food safety specialists from all over the world at our industry-leading annual food safety event – the Global Food Safety Conference – and a number of regional events. The Global Food Safety Conference is a unique platform for top decision makers from the global food industry to share knowledge, network and conduct business. The regional events raise awareness in regions that are less familiar with the work of the Initiative. These events are instrumental in supporting our efforts to work collaboratively on common food safety issues and build conﬁdence in third-party certiﬁcation throughout the supply chain.

Visit our dedicated websites for more information: www.tcgffoodsafety.com / www.mygfsi.com 16 Health &Wellness

CGF Resolution: With regards to product information and responsible HEALTH & WELLNESS marketing. HELPING CONSUMERS LIVE HEALTHIER LIVES “We will provide transparent, Under our strategic pillar on Health & Wellness, we, along with our members and strategic partners, are looking fact-based information that will to help consumers adopt healthier lifestyles. This ambition requires us to offer our consumers a wide range help consumers and shoppers make of healthy choices, raising consumer awareness in support of nutritious diets, physical activity, prevention, informed product choices and usages”. personal care and hygiene, and in providing the right information to empower consumers to make good decisions for themselves and their families.

MAKING THE LONG TERM COMMITMENT ENCOURAGING IMPLEMENTATION AND REPORTING ON PROGRESS

In June 2011, our Board approved resolutions that detail how our members, both In a bid to ensure the widest possible implementation of our resolutions, a yearly survey food and non-food, can work together to help improve the health and wellness of of members, beginning with the Board, was started in 2013. With results published in an consumers, employees, their families and the communities we serve. We understand annual report, this is seen as a critical driver in ensuring our industry takes action and and agree that manufacturers and retailers, by working together, have a key role to in enabling us, as an industry, to learn from our efforts. The Health & Wellness Steering play, and through better product information, responsible marketing and improved Committee also host regular webinars and publish additional reports on top of mind communications and education about healthier diets and lifestyles, our member issues to provide a complete picture to support implementation, realising that our companies are producing a number of wins, both long- and short-term. members are at varying stages in the innovation process.

CGF Resolution: On access & availability of PROVIDING A STREAM OF INFORMATION We are also looking to create the digital platform for knowledge sharing and information, to be ﬁlled with real life case products & service. studies from our members, best practices and other useful tools and resources. This will not only inspire actions but also stimulate global discussions on health and wellness and help shape the health agenda for the industry - both manufacturers “We will offer consumers and shoppers a and retailers. To achieve this, we’ll be looking to engage with independent parties - experts, health professionals and range of products and services that support academia - to provide directional guidance as we strive to tackle the most relevant and pressing issues of our day. the goals of healthier diets and lifestyles”.

17 Health &Wellness

CGF Resolution : BECOMING THE PARTNER OF CHOICE For communication & education about Another critical success factor for the Health & Wellness team is to continue working with external stakeholders and become the global partner of choice within the industry. Our aim here includes maximising healthier diets and lifestyles. the potential of our diverse membership proﬁle to support opportunities for collaboration and engagement to help accelerate the global health agenda. To this end, we continue to engage with authoritative “We will use communication and educational organisations in a multi-stakeholder approach that calls for global, regional and local collaboration to programmes to help raise consumer awareness achieve a measurable and positive impact. on health and wellness and energy balance to inspire healthier diets and lifestyles”.

18 E2E VALUE CHAIN & STANDARDS E2E Value Chain By the members, BENEFITING THE ENTIRE VALUE CHAIN Handled through our End-to-End Value Chain & Standards Pillar, our members are also working together to for the members beneﬁt the entire value chain. By identifying key areas for improvement and relevant projects to support The Future Value Network those improvements, with a focus on demand value creation, collaborative supply chains and enablers and The Consumer Engagement standards, our work has a far-reaching impact for every level of a consumer goods business. Whether you Principles are working in an e-commerce warehouse, a global marketing department or designing software to track shipping containers, there is something to be gained from working on one of our projects, attending one of Traceability our workshops or accessing one of our reports. Omnichannel

DEFINING BEST PRACTICES & FORWARD-THINKING

Our teams, consisting of experts from our members, are involved in developing best practices on non-competitive business processes and drawing the future value chain vision to understand where our industry is moving to, as well as developing attractive knowledge sharing opportunities. Through reports like the ‘Future Value Chain 2022’ and interactive workshops and study tours, our members are coming together on a regular basis to ﬁnd new and more effective ways of working together.

OUR MEMBERS AND INDUSTRY-SHAPING PROJECTS

A key component of this pillar is our member-driven projects. With an emphasis on overcoming the biggest challenges facing our industry along the value chain – be it reducing transportation costs, rebuilding consumer trust or providing accurate information 24/7 – our projects have the power to shape our industry for years to come. Our members are at the core of these efforts, and, as a member, your role can be integral in helping to deﬁne the future of our industry. Would you like to say in 10 years’ time that your company had a say in how the new barcode was designed? Would you be proud if your company was behind the reason consumers now trust companies more than ever? If yes, our projects are the place to be.

19 E2E Value Chain

TANGIBLE, PRACTICAL & ACTIONABLE SOLUTIONS “We provide your organisation, Another asset that we are proud of is that our work is producing real solutions to real problems that are both practical and actionable. Our committees and project teams aren’t just talking about today’s challenges; they are no matter how big or small, with creating solutions for all our members. Whether it’s providing user guidance and support on the implementation tangible, practical and actionable of GS1 Standards, deﬁning a common way to provide tighter integration of supply chains, collaborating on the issue of traceability or creating principles for the industry to build greater trust with consumers, we understand solutions that can beneﬁt your our members come in many shapes and sizes and are at different phases in their development. It is, therefore, important our solutions work for everyone that needs them, large or small. entire value chain”.

20 Knowledge &BestPracticeSharing

The event for the leaders of OUR FLAGSHIP EVENTS the consumer goods industry THE GLOBAL SUMMIT and the place where the At the base of every global organisation is a solid foundation, and our commitment to providing you with the very best membership experience ensures we are no different. Our Knowledge & Best Practice Sharing Platform was global agenda for the industry created to promote ﬁrst-class knowledge exchange, networking and collaboration among the wider membership and with external stakeholders. This platform aims to support the work being undertaken by our committees is shaped. and working groups and to explore additional channels for the promotion of our initiatives and opportunities for networking and collaboration.

THE GLOBAL SUMMIT: BRINGING CEOS & THOUGHT LEADERS TOGETHER In order to drive positive change across the industry and around the world, it’s important we communicate with people at the top; the decision makers. It is for this reason that our flagship event – The Global Summit – is a C-level summit that moves between developed and emerging markets, and that provides a 360 degree vision for the entire consumer goods industry. Bringing together personalities from not only the business world, but also political, economic and social environments, it is the perfect setting for CEOs and senior executives to better understand the global landscape and exert influence over the major issues facing the consumer goods business worldwide. Delegates also get first-hand updates on the progress we are making towards implementing our resolutions, and other ongoing projects, from the CEOs responsible for driving these efforts.

Visit our dedicated Summit website for more information: www.tcgfsummit.com 21 Knowledge &BestPracticeSharing

FUTURE LEADERS PROGRAMME: SUPPORTING YOUR FUTURE LEADERS Aside from the more obvious role of getting our members involved in shaping the industry agenda through collaborative efforts, we also support the future development of your brightest young managers through The Future Leaders Congress. A smaller, more personal event than The Global Summit, our “junior summit” is designed speciﬁcally for young managers from within the industry. It includes strategic, operational and leadership modules for an interactive learning experience in an international setting. With workshops including the delegate-favourite “Design a Supermarket” competition, this event works alongside those internal development programmes already being run by companies and provides delegates with an unmatched experience.

The event for the leaders of the consumer goods industry and the place where the global agenda for the industry is shaped.

Visit our dedicated Future Leaders website for more information: www.tcgfﬂp.com 22 Members List

Association) McCORMICK SPENCER STUART OUR MEMBERS GREENFENCE MERIEUX NUTRISCIENCES SUPER SAN FRANCISCO DE ASIS GS1 Canada MICROSOFT SUPER SEIS/STOCK AROUND THE GLOBE GS1 Colombia MONDELEZ SUPERMERCADOS DISCO DEL CLOROX GS1 Mexico MONSANTO URUGUAY AMERICAS COCA-COLA GS1 US N2N GLOBAL SUPERMERCADOS LA COLONIA COLGATE PALMOLIVE H-E BUTT NACDS (National Association Of SUPERMERCADOS PERUANOS Chain Drug Stores) 3M CONMEXICO HEINEN’S FINE FOODS SYNGENTA NATIONAL REGISTRY OF FOOD A.T. KEARNEY HERSHEY’S CSPA (Consumer Specialty SAFETY PROFESSIONALS TERRA TECHNOLOGY ACCENTURE Products Association) HIPERMAXI NIELSEN TOPCO ADVANTAGE GROUP DAYMON WORLDWIDE HORMEL FOODS USSEC (US Soybean Export NORTH WEST COMPANY Council) AGRINAL / SOLLA DEB EL FOOD ICIX OPERADORA MERCO WAKEFERN FOOD ALEX LEE DECISIONNEXT IGA OVERWAITEA FOOD GROUP WALGREENS BOOTS ALLIANCE ALMACENES EXITO DHL / EXEL SUPPLY CHAIN JACK LINK’S BEEF PAO DE ACUCAR WAL-MART STORES ANHEUSER-BUSCH INBEV EGG FARMERS OF CANADA JOHNSON & JOHNSON PEPSICO WEGMANS ARTELI ENERGIZER KELLOGG’S PROCTER & GAMBLE WEIS MARKETS BIMBO ES3 KEURIG GREEN MOUNTAIN PWC WONDERFUL COMPANY BLACKHAWK NETWORK FACEBOOK KIMBERLY-CLARK ROASTERS WINERY EXCHANGE BUMBLE BEE FARMACIA GUADALAJARA KPMG S.C. JOHNSON WIPRO CAMPBELL SOUP FCPC (Food and Consumer KROGER Products of Canada) SAFEWAY / BLACKHAWK CARGILL LA ANONIMA NETWORK FMI (Food Marketing Institute) CARNOT REFRIGERATION LOBLAW’S SEALED AIR GENERAL MILLS CENCOSUD MARS S-MART MEXICANA GLOBAL FOOD PROTECTION CENTRO CUESTA NACIONAL INSTITUTE MASPEX SMUCKER CLIF BAR GMA (Grocery Manufacturers McCAIN SOBEYS

23 Members List

ASIA & DAIRY FARM INTERNATIONAL KAGOME MORINAGA SIGMAXYZ DOLE JAPAN KAMEDA SEIKA MORINAGA MILK INDUSTRY SINGAPORE RETAILERS ASSOCIATION OCEANIA EBARA FOODS KANTOUYA MATANO SHOKUHIN NEW ZEALAND FOOD AND GROCERY COUNCIL SM RETAIL A.S. WATSON EZAKI GLICO KAO NICHIREI FOODS SOFTBANK TELECOM AEON FIA (Food Industry Asia) KATO SANGYO NIHON SHURUI HANBAI SUN PRODUCTS CORPORATION AJINOMOTO FUJITSU KEWPIE NIPPON ACCESS SUNTORY BEVERAGE & FOOD AKITA GCH RETAIL KIKKOMAN NIPPON MEAT PACKERS SWIRE BEVERAGES APP (Asia Pulp & Paper) GS1 Australia KIRIN HOLDINGS NIPPON SUISAN KAISHA TABLEMARK APRINDO GS1 HongKong KOKUBU NISSEI TCC ARATA GUANGZHOU LIBY ENTERPRISE KUSURI NO AOKI NISSHIN FOODS TERAOKA SEIKO ASAHI GROUP HOLDINGS HARADA TEA LAWSON NISSIN FOODS HOLDINGS THAI RETAILERS ASSOCIATION AUDIS HERO SUPERMARKET LIFE CORPORATION NTUC FAIRPRICE TOA CORPORATION AUSTRALIAN FOOD & GROCERY HIKARI MISO LION OHAYO DAIRY PRODUCTS TOKYU STORE CHAIN COUNCIL LOTTE SHOPPING HITACHI TRANSPORT SYSTEM PALTAC TOYO REIZO BEIJING HUALIAN MARUKOME HITACHI ZOSEN PARK ‘N SHOP TOYO SUISAN KAISHA BETTER LIFE COMMERCIAL MARUBENI CHAIN SHARE (BuBuGao) HOUSE FOODS ROBINSONS SUPERMARKET TSURUHA HOLDINGS MARUDAI FOODS BRAMBLES ITO EN S & B FOODS UNICHARM MARUKOME CARGILLS (CEYLON) ITOCHU-SHOKUHIN SANITARIUM HEALTH & VINX MEGA MART WELLBEING CCFA ITOHAM FOODS WING ON MEGMILK SNOW BRAND SAPPORO HOLDINGS CHINA CHAINSTORE & ITO-YOKADO WOOLWORTHS AUS MEIJI FRANCHISE ASSOCIATION IZUMIYA SEICOMART YAMABOSHIYA METCASH COFCO JAPAN CHAIN STORES SENKO YAMAKI ASSOCIATION MIKAKUTO CENTRAL FOOD RETAIL SHIKISHIMA BAKING YAMATO TRANSPORT JAPAN TRANSCITY MITSUBISHI CORPORATION CHINA RESOURCES RETAIL SHINMEI YAMAZAKI BAKING GROUP JAPANESE CONSUMERS’ MITSUBISHI SHOKUHIN SHISEIDO YUSEN LOGISTICS COLD STORAGE SINGAPORE JCCU (Co-Operative Union) MIZKAN SHIYAO INVESTMENT

24 Members List

EUROPE BETASOAP DALIM SOFTWARE EUROCOMMERCE GS1 Germany BORD BIA - IRISH FOOD BOARD DANONE FCD (Fédération du Commerce GS1 Global Ofﬁce et de la Distribution) ACHILLES DELHAIZE GS1 Netherlands BOSTON CONSULTING GROUP FEDERDISTRIBUZIONE AECOC - GS1 SPAIN DELOITTE & ASSOCIES GS1 Russia BRAND LOYALTY DEVELEY SENF & FEINKOST FEFCO (European Federation of GS1 Sweden AFCO Corrugated Board Manufacturers) INTERNATIONAL DIA GS1 Switzerland AGRARMARKT AUSTRIA FELDBACHER FRUIT PARTNERS MARKETING BUREAU VERITAS DIAGEO HDE (Handelsverbrand FERRERO Deutschland) AGRO-DEVELOPPEMENT DIVERSEY BVLH (Bundesverband des FEYEL-ARTZNER HEINEKEN AHOLD DIXY GROUP Deutschen Lebensmittelhandels) FM LOGISTIC HENKEL AHT COOLING SYSTEMS DLF FNLI HILL BRUSH AIM CAPGEMINI DNV BUSINESS ASSURANCE FREIBERGER HR GROUP AIMIA LOYALTY ANALYTICS CARREFOUR DOHLE ALFA BETA VASSILOPOULOS FTA (Foreign Trade Association) I.L.E.C. (Institut de Liaisons DR. KURT WOLFF et d’Etudes des Industries de CARTAMUNDI GENDI GS1 ALTAVIA DR. OETKER Consommation) CASINO GENERIX ALVAREZ & MARSAL ECMA - The European Carton IBC (Associazione Industrie Beni GENFA/GS1 Di Consumo) AMOOBI CATALINA MARKETING Makers Association ANADALU EFES ECOLAB GFK ICA CENTRAAL BUREAU ANCD EDISON INTERNATIONAL GIUSEPPE CITTERIO IDH, The Sustainable Trade LEVENSMIDDELENHANDEL Initiative ANDROS EGON ZEHNDER GLAXOSMITHKLINE IFA ESPAÑOLA ASDA CHOICES INTERNATIONAL EL CORTE INGLES GLOBUS IFCO SYSTEMS AUCHAN FOUNDATION ELAH-DUFOUR GPS DATASERVICE IGD BAHLSEN EMD GS1 Austria COMEOS ILLYCAFFE BARILLA ERRT GS1 Belgium / Luxembourg CONAD INDICOD-ECR (GS1 Italy) BAVARIA EY GS1 Denmark INTEL BEIERSDORF COOP Switzerland EURO POOL SYSTEM GS1 Finland INTERNATIONAL EGG BENNET DAGSAM EUROCASH GS1 France COMMISSION

25 Members List

ITW HI-CONE NESTLE SICPA WALKERS SHORTBREAD JMR NIKE STORES SOFIDEL WITRON LOGISTIK + INFORMATIK X5 RETAIL GROUP KANTAR RETAIL NORGESGRUPPEN SOK ZABKA POLSKA KASTNER OLIVER WYMAN SONAE - MODELO CONTINENTE HIPERMERCADOS 3ds.com, the 3DEXPERIENCE KESKO FOOD OVOTHERM Company SPAR INTERNATIONAL KNAPP SYSTEMINTEGRATION P.K. HALSTEAD STRAUSS COFFEE LAMBERTZ PAYBACK SUPER-MAX LINDT & SPRÜNGLI PERIFEM MIDDLE EAST SUPERUNIE L’ORÉAL PODRAVKA SUPPLY CHAIN INFORMATION & AFRICA PRO CARTON - ECMA LOTUS BAKERIES MANAGEMENT (SIM) ABUDAWOOD PURATOS LOUIS DELHAIZE SUTTERLÜTY AMKA PRODUCTS RALLYE MANOR SWEDISH FOOD RETAILERS’ CHALHOUB GROUP RAMBLIN’ BRANDS FEDERATION MARKANT CONSUMER GOODS COUNCIL OF MARKS & SPENCER RECKITT BENCKISER SYMPHONY EYC SOUTH AFRICA (CGCSA) MARTINAVARRO RENOVA SYSTEME U IFFCO MASPEX REWE TAN-VIET INTERNATIONAL MEGA RETAIL MAYEKAWA EUROPE RHEINGOLD INSTITUTE TEGUT... GUTE LEBENSMITTEL ONCOST CASH & CARRY MCKINSEY RLC PACKAGING GROUP TESCO PICK N PAY STORES MERCATOR RUPP TETRA PAK SHOPRITE CHECKERS GROUP MERISON RETAIL SABMILLER TRACE ONE - AGENTRICS SPINNEYS METRO SAINSBURY UNILEVER UNION COOPERATIVE SOCIETY MIGROS TICARET SAP UNIVEG WOOLWORTHS MIGROS-GENOSSENSCHAFTS- SAVENCIA GROUPE VAN GENECHTEN BUND SCA VANDERLANDE MONOPRIX SCHIEVER VERSHOLD NAGEL-GROUP SIG COMBIBLOC VWAITROSE / JOHN LEWIS

26 Calendar 24th-26th June 25th June 27th June 2015 NEW YORK, USA NEW YORK, USA NEW YORK, USA THE 59TH GLOBAL SUMMIT CGF GENERAL ASSEMBLY HEALTH & WELLNESS COMMITTEE MEETING An unparalleled event for The annual General Assembly CALENDAR top-level industry executives for the members of the CGF. Tri-annual meeting of the that provides insights into Health & Wellness Steering the key challenges facing our Committee members. HIGHLIGHTS sector.

20th - 22nd July 25th-26th August September SAN FRANCISCO, USA ZURICH, Switzerland PARIS, France

FUTURE LEADERS PROGRAMME IT COMMITTEE MEETING SUMMIT COMMITTEE MEETING COMMITTEE MEETING Tri-annual meeting of the IT Tri-annual meeting of the Bi-annual meeting of the Committee members Global Summit Committee Future Leaders Committee with added store tour members. members. programm.

15th-16th September 16th-17th September 17th-18th September DUSSELDORF, Germany CINCINNATI, USA DUSSELDORF, Germany

GFSI TECHNICAL WORKING SUSTAINABILITY STEERING GFSI BOARD MEETING GROUP MEETING COMMITTEE Meeting of the members of the Tri-annual meeting of Bi-annual meeting of the Global Food Safety Initiative independent experts Sustainability Pillar Board. supporting the work of the Committee members. GFSI.

27 Calendar 24th-25th September 29th-30th September 6th October October / November USA USA TORONTO, Canada Europe

HEALTH & WELLNESS END-TO-END VALUE CHAIN GFSI FOCUS DAY CANADA GSCP GENERAL MEETING COMMITTEE MEETING STEEERING COMMITTEE GET THE MEETING A one day event to raise aware- Important annual milestones Bi-Annual meeting of the ness around GFSI on a global which provide the opportunity LATEST Health & Wellness Committee Bi-annual meeting of the End- scale and build a strong local for members and stakeholders to EVENTS members. to-End Value Chain & Standards network in the region. continue driving positive change UPDATE ON Committee members. in working and environmental OUR WEBSITE. conditions of global supply chains. 22nd-24th October 3rd November 12th November RIO DE JANEIRO, Brazil BEIJING, China BUENOS AIRES, Argentina WORKSHOPS & MEETINGS In addition to our events, We also hold a number of THE 60TH FUTURE LEADERS GFSI FOCUS DAY CHINA GFSI FOCUS DAY ARGENTINA workshops, meetings and webinars around the world. CONGRESS These cover our ongoing projects, like those on the A one day event to raise aware- A one day event to raise aware- consumer engagement principles and next generation An event dedicated to the ness around GFSI on a global ness around GFSI on a global product identiﬁer, and our initiatives, including those around brightest young managers in scale and build a strong local scale and build a strong local the sourcing of key commodities, health and wellness, food our industry, providing insights network in the region. network in the region. safety and capacity building. To learn more about these, and the level of involvement you can have, feel free to connect into what makes a great leader. with us directly.

Visit our online calendar to see a complete listing of upcoming events: www.theconsumergoodsforum.com/networking/calendar 28 Calendar January 1st - 3rd March Spring 2016 CAPE TOWN, SOUTH AFRICA BERLIN, Germany LONDON, UK SUMMIT COMMITTEE MEETING GLOBAL FOOD SAFETY SUPPLY CHAIN STUDY TOUR CONFERENCE Tri-annual meeting of the An opportunity for educational CALENDAR Global Summit Committee The leading global food safety exchanges and networking members event for food safety experts while visiting some of the most and stakeholders in the food forward thinking companies in HIGHLIGHTS industry. our industry.

20th April May 14th June TOKYO, Japan JAPAN/CHINA CAPE TOWN, South Africa

JAPAN DAY IT STUDY TOUR SUMMIT COMMITTEE MEETING

The annual gathering of our An opportunity for educational Tri-annual meeting of the Japanese members. exchanges and networking Global Summit Committee while visiting some of the most members. forward thinking companies in our industry.

29 Our publications OUR PUBLICATIONS WANT TO SEE WHAT COLLABORATION BRINGS? Covering a variety of topics and purposes, our publications are a result of the dedicated work of our members. Through the extensive efforts being made by our committees, working groups and project teams, we are able to provide you with a regular supply of important documents on future trends and top of mind issues, implementation and guidance and communication and alignment, as well as event summaries. Here is a snapshot of that great work.

FUTURE TRENDS & TOP OF MIND ISSUES IMPLEMENTATION GUIDANCE & REPORTING COMMUNICATION & ALIGNMENT & EVENT SUMMARIES

Future Value Chain 2022 Understanding the Climate Change GFSI Guidance Sustainability Glossary Health & Wellness Ageing Consumer Booklet Document Measurement

Top of Mind Survey Driving Innovation in the GSCP Capacity Health & Wellness The Global Summit The Future Leaders Cloud Building Report Resolutions - Progress Executive Summary Congress Executive Report Summary

Visit our online publications centre for a more complete library of resources: www.theconsumergoodsforum.com/resources/publications 30 OUR OFFICES

EMEA – INTERNATIONAL HQ 22/24 rue du Gouverneur Général Eboué 92130 Issy-les-Moulineaux France Tanja KUNZ Tel: (+33) 1 82 00 95 95 Fax: (+33) 1 82 00 95 96 [email protected]

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THE AMERICAS OFFICE 8455 Colesville Road, Suite 705 Silver Spring, Maryland 20910 USA Jonathan BERGER Tel: (+1) 301 563 3383 Fax: (+1) 301 563 3386 [email protected]

31 What The Consumer Goods Forum can offer you & your company:

• A Chance to Become Part of a Thriving Global Membershipship • A Chance to Identify Focus Areas & Future Trends withinthin the Consumer Goods Industry • A Chance to Develop and Implement Actionable Solutionsns • A Chance to Share Solutions & Best Practices • A Chance to Speak with a Common Voice & • A Chance to Shape the Industry Agenda

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