Antimalwaretoolkit.Pdf

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AntiMalwareToolkit

Table of Contents

Table of Contents ...... 3

Overview ...... 7 About the Author ...... 7 Malware Defined ...... 7 Where Does Malware Come From? ...... 7 Can Malware Be Prevented? ...... 7 Why Does Malware Exist? ...... 8

Got Protection? ...... 9 Hope Protection ...... 9 Active vs Passive Protection ...... 9 Autorun Protection for USB Drives ...... 11 Certifications and Awards ...... 11

Antivirus Programs with Real-Time Protection ...... 12 Free ...... 12 Avira AntiVir Personal - Free Antivirus ...... 13 Avast! Free Antivirus ...... 14 AVG Anti-Virus Free 2011 ...... 15 Microsoft Security Essentials ...... 16 PC Tools AntiVirus ...... 17 ClamWin ...... 18 Paid ...... 19 ESET Nod32 Antivirus ...... 19 ESET Smart Security ...... 20 BitDefender Antivirus Pro ...... 21 Kaspersky Antivirus ...... 22 Vipre ...... 23 Antivirus Uninstallers...... 24

Reputable Antispyware Programs with Real-Time Protection ...... 26 Free ...... 26 Ad-Aware ...... 26

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BitDefender ...... 27 Spybot Seach & Destroy ...... 28 IObit Security 360 ...... 29 Microsoft Security Essentials ...... 30 Spybot Search & Destroy (reduced functionality called "TeaTimer") ...... 31 Spyware Terminator ...... 32 Sunbelt CounterSpy ...... 33 Windows Defender ...... 34 Avira ...... 35 Paid ...... 36 SUPERAntiSpyware Professional ...... 36 MalwareBytes Anti-Malware Pro ...... 37

Firewalls ...... 38 Free ...... 38 Misc ...... 38 Paid ...... 39 Misc ...... 39

Rootkit Detection ...... 40 Trend Micro RootkitBuster ...... 40 Avira AntiRootkit Tool...... 41 Sophos Anti-RootkitMisc ...... 42

Master Boot Record Virus Detection and Repair ...... 43 MBRCheck ...... 43 Misc ...... 44 Misc ...... 45

Registry Cleaners ...... 46 CCleaner ...... 46 Misc ...... 47

Temp File Cleaners ...... 48 CCleaner ...... 48 Misc ...... 49 Misc ...... 50

Built-in Windows Utilities ...... 51

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System Restore ...... 51 Event Viewer ...... 52 Check Disk ...... 53 Disk Cleanup ...... 54 Disk Defragmenter ...... 55

Misc 3rd Party Utilities ...... 56 Hijack This ...... 56 Autoruns ...... 57 Process Explorer ...... 58 FileASSASSIN ...... 59 Revo Uninstaller ...... 60 Dial-a-Fix (XP) ...... 61 Anti-Malware Toolkit...... 62 Misc ...... 63 Misc ...... 64

System Analyzers ...... 65 ESET System Analyzer Tool ...... 65 Misc ...... 66 Misc ...... 67

Link Scanners ...... 68 McAfee SiteAdvisor ...... 68 AVG Link Scanner...... 69 Trafficlight (from Bitdefender) ...... 70

Internet Repair Utilities ...... 71 Rizone Complete Internet Repair ...... 71 FixWin by the Windows Club ...... 72 Winsock Fix (XP) ...... 73 LSP Fix (XP) ...... 74 Misc ...... 75

Free Online Scanners ...... 76

Even More Yada ...... Error! Bookmark not defined.

Yada Yada Yada ...... 77 More Yada ...... 77

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Even More Yada ...... 78

Yada Yada Yada ...... 79 More Yada ...... 79 Even More Yada ...... 79

Summary ...... 80 More Yada ...... 80 Even More Yada ...... 80

Related Links ...... 81

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Overview

About the Author

My name is Dale Powell and I am a retired U.S. Navy Electronics Technician that merged my electronic skills with personal computers, and somehow became an AntiMalware Crusader. I don’t have a cape, but I repair computers for a living full-time in Hawaii. I’ll let you read between the lines about my experience, but I will at least warn you that when it comes to Spyware Prevention, that I practice a bit of tough-love. Enough about me…

Malware Defined

Malware stands for MALicious SoftWARE. Familiar categories of malware such as Virus, Spyware, Trojan, Worm, and Bot all have specific meanings, but they all fall under the generic term “Malware”, which is used to describe any type of malicious software, regardless of its technical category.

It used to be said that there are viruses and there is spyware, with spyware covering anything that wasn’t a virus. Some people call everything a virus, but now the term “malware” is becoming the cover-all term.

The major difference between a true virus (which is actually somewhat rare) is that viruses are communicable. But if you have a virus, you probably have other forms of malware as well. Just know that the techniques to prevent them and to remove them are virtually identical, with the difference being “antivirus software” vs “antispyware software”. Nowadays, you need to be running both so it doesn’t matter much anyway. So call it what you want, Coke™ or Pepsi™, it’s all “Soda!”.

Where Does Malware Come From?

Malware typically originates from a dark basement in Russia, China, North Korea, the United States, or anywhere cyber-criminals have internet access, but can also come from any type of removable storage media that you plug into your computer such as: Flash Drives, Camera Cards, Portable and External Hard Drives, CDs & DVDs, Floppy Disks, Zip Disks, etc.

The main focus of this ebook will be on preventing malware exploits via the internet, such as malicious websites and email.

Can Malware Be Prevented?

Yes, preventing malware IS possible, but it requires “each and every computer user” for “each computer” to get proactive with their computer’s security “each and every time” they use a computer. There is no magic pill here.

It not only takes running multiple layers of top-tier security programs, but on constantly educating yourself about the latest methods employed by the bad guys. But even if you become a malware nazi, if you let someone else use your computer who surfs the internet with impunity, all your efforts will have been in vain and you will probably have to shell out a $100+ to have it professionally repaired.

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I don’t have malware problems with my computers, and I can tell you that if you truly have the desire to beat the odds of getting your computer infected in the future, then this ebook is going to be your elementary education in accomplishing that goal. You don’t have to become a tech, but you do have to learn their game. Just don’t be one of those students who graduates school who can barely read. You have to do the work, and your only diploma will be a malware-free computer.

Why Does Malware Exist?

Viruses used to be known for their destructive payload which was designed to attack data or system files. The motivation behind all this varied from disgruntled employees, hackers with a flame for fame, to script kiddies just trying to see if they could do it. But these days, most malware is designed to provide remote access to networked systems for financial gain. If you connect to the internet, you are part of a world-wide-network. Anyway, their intent is not to destroy the target, but to gain access and control over it without the owner’s knowledge. But most malware eventually causes Windows to become slow and unstable to the point where you may suspect an infection anyway. Yes, malware can get past even the best antivirus software for a variety of reasons, the most common being it is expired or not updated. It is a constant battle between good and evil, and many innocent computers fall along the way.

But not all malware infections are so subtle, such as with the Fake Antivirus Programs that pop-up barrages of fake alerts. Some are so persistent, that you can’t even use your computer. The bottom line is that malware is almost always about money these days, and even though the money might not come “directly” out of your pocket, money changes hands very fast in ways that you might never imagine.

Ever increasing high-tech internet crimes have paved the way for the rapid growth of the antivirus industry, which barely even existed just 2 decades ago. The analyst firm Gartner revealed that the antivirus industry grew 13.6 per cent in 2005 to generate revenue of $4 billion, with future expansion looking likely. With this much money on the table from the legitimate side of the antivirus industry, cyber-criminals began developing Fake Antivirus Programs to the tune of $34 million per month in 2006 according to ESET. Since then, the problem has gone literally viral. The pie- chart to the right shows which countries rank the highest in terms of attempts to infect computers via the web for 2009. This problem isn’t going away anytime soon, and I personally watch it get worse everyday. Sure it’s good for my business, but I would rather be doing other things. Besides, removing malware is a time-consuming pain-in-the-neck. So if you own a computer and connect to the internet, you need protection. Pay me now, pay me later, or pay them. Either way, you are going to pay someone eventually, over and over. The question is, do you want to pay into the hoodlum’s protection racket (who really don’t protect you anyway), or would you rather pay the police to get rid of them? The answer is obvious, but it’s still not that easy. At best, you can only “hope” the police will be there when you need them. So you really, really need to “also” learn how to avoid these cyber-hoodlums, who are sometimes just a click away.

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Got Protection?

Hope Protection

Before you spend any time learning how to outsmart the bad guys by getting wise to their tactics, get protected first, with some top-tier antivirus and antispyware programs, maybe even a firewall. This is your “Hope” protection, meaning you hope it will catch what your internet street smarts miss.

There are many certified antivirus and antispyware vendors in the market, and many of them offer free versions of their products. But I will bluntly tell you that you should take the money you think you might have to spend for your first repair and invest it into some top-tier antivirus and antispyware programs. I’ll list a few of the better “free” substitutes later, but when it comes to your “active” real-time protection, I highly suggest you get the much better “paid” versions.

Don’t believe for a minute that the free products are as good as the best paid ones. Also, the “best” paid ones don’t necessarily cost more the the “mediocre” paid ones. One ironic thing I can say about the cost of the free ones, is that they may eventually cost you more than the most expensive paid ones – in virus removal repair fees, and then you may end up buying a good paid one anyway after getting bit. How sad, but I see this scenario all the time!

As for the passive software I’ll be recommending for you to add to your arsenal, virtually all of them are totally free for personal use. I suggest you get them as soon as possible before you actually “need” them, because many malware infections can prevent you from downloading, installing, running, and/or updating many of these known programs for dealing with the side-effects of and removal of malware. Just be careful about experimenting with them, and learn how to use them first.

Active vs Passive Protection

Active Protection is also known as Real-Time Protection, On-Access Scanning, Background Guard, Resident Shield, Autoprotect, and other synonyms that refer to Automatic Protection. Active Protection is always on, and is constantly scanning files loaded in the computer’s active memory, as well as data coming into the computer, but it is still important to perform a full on-demand scan about once per-week. One necessary evil to active protection is that because it is always running, it constantly consumes CPU and memory resources, meaning it will slow down your computer.

Selection: There are several brand name products out there that have a reputation for being resource hogs, and for this reason alone, I will not use them. If you buy your antivirus software at a mega-computer store, they probably sold you one. Lately, I have seen a few stores begin to carry a couple of the best ones, but if you ask them what to get, they will probably sell you more of the same, because it is better for the bottom line. The best ones (the worst for that matter) don’t cut deals with the computer manufacturers to have them pre-installed on new computers, so they don’t have the same brand recognition. Sadly, the best antivirus products are the best ones you “never” heard of.

One good thing about being an independent PC Tech is that I answer directly to my customers, rather than some Manager who answers to his Director and so on. I love this freedom because I get to find out what works best that I can pass onto my customer directly. So you can either trust me or find another “experienced” PC Tech you trust who will tell you the real-deal, and not some wannabe roaming the isles of the local computer mega-store who really doesn’t know much more than what his sales team trained him to say. These guys might mean well, but most of them don’t have much more experience than they can glean from their spare time after work with their PC and reading PC Magazines. You want someone who has literally repaired several thousand computers, not just their own. And while

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PC magazines may be helpful, just know that they make the bulk of their money from their advertisers, and not from the sale of the magazine itself. So do you think the articles about the products they review are unbiased? So if you have to ask one of these guys for advice, find a quick tactful way to find out what they are basing their knowledge on, the “flagged” PC magazine in the employee’s restroom, his gaming computer at home, or from first hand experience repairing thousands of computers. In case you’re wondering, I have just over 8000 documented computer repairs, most of which were for malware removal - most of which were preventable. OK, I had to get that out, so let me get off my soap box crusade for a minute. Note: Be sure to never run more than one active antivirus program, or they may fight each other causing your operating system to become unstable. Don’t use more than one active antispyware or firewall program as well.

Passive Protection products usually offer no protection at all, and are just scanners you have to manually start to scan for malware already on your computer. The ones that do offer protection do so passively by immunization, by modifying your Hosts file or your Internet Browser’s Restricted Website list. This can also be done manually yourself if you know the URL or IP Address of the website you want to block. Every antivirus I know of employs active- protection, but most antispyware programs offer both, with the passive version usually being free.

Soon, I’ll be mentioning several of these passive software products that I urge you to learn about and add to your arsenal. There is no reason not to get them because virtually all of them are totally free for personal use. I also want to reiterate that it’s very important to get them as soon as possible before you actually “need” them, because it might not be as easy to introduce them into your system once you get infected. Many malware infections make sly changes to the Windows registry that will sometimes prevent you from downloading, installing, running, and/or updating many of these known programs used for dealing with malware infections. That is part of what makes them malicious.

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As far as USB Drives go, they usually get infected from unknowingly copying infected files when backing up data. Thankfully, this type of infection just sits there and probably won’t do anything until you open it, which is why you want to pre-scan them before using them. But the worst kind (yet easy to clean) are autorun infections that can instantly jump onto USB Drives when plugging them into an infected PC, which in-turn, can infect any other PC you plug the USB Drive back into. Not all antivirus programs are capable of scanning for autorun viruses for self-running media such as USB Drives. My favorite antivirus program scans autorun.inf and associated files when the drive is inserted, in addition to scanning any file on any removable device when it is accessed, or during a full-scan of the media. Be sure to check the autorun protection capability of your antivirus product if you use USB Drives.

Certifications and Awards

Reputable Security Product companies typically submit their products to companies such as ICSA Labs, VB100, West Coast Labs, and AV Comparatives for credible, independent, 3rd party product assurance for end users and enterprises. They provide vendor-neutral testing and certification for hundreds of security products and solutions for many of the world's top security product developers and service providers. So when they meet certain testing and certification criteria for measuring product compliance and performance, they are eligible to display their logo, which they proudly place on their websites and product labels. Below are just a few to look for when choosing your next security product. Most of the reputable products have 3 or more, not to mention all kinds of other awards from magazines and internet download sites, which are mostly based on popularity. These certifications primarily apply to antivirus, antispyware and firewall software, so you might not see any certification logos on other types of programs PC Techs use to disinfect and maintain computers. Beware of security products that have all kinds “popularity” awards, but no industry certifications. I hear them on the Radio and TV everyday, and many of them are borderline scams. Do your homework before you buy! Sadly, I recently saw that one of them received a West Coast Labs certification, but there was no report available on how they performed. Rather than turning around, I think they were just trying to cover their rear just enough to say they are legal. There are just too many documented, reputable alternatives you could choose before you decide to buy into all the hype from actor portrayals on the Radio and TV. As far as reputable goes, some are “technically” better than others, but they should at least perform to a certain minimum industry standard.

Certification Logos

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Antivirus Programs with Real-Time Protection

Free Below is list of some of the more well known Free Antivirus Programs. Remember that you should only use “one” antivirus program. They aren’t in any particular order, so do your own homework to decide what is best for your needs.

Avira AntiVir Personal - Free Antivirus

Avast! Free Antivirus

AVG Anti-Virus Free 2011

Microsoft Security Essentials

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Avira AntiVir Personal - Free Antivirus

Avira AntiVir Personal FREE Antivirus was developed to be a reliable free antivirus solution, that constantly and rapidly scans your computer for malicious programs such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc. Monitors every action executed by the user or the operating system and reacts promptly when a malicious program is detected. Avira AntiVir Personal is a comprehensive, easy to use antivirus program, designed to offer reliable free of charge virus protection to home-users, for personal use only, and is not for business or commercial use. Avira AntiVir Personal gives you the following functions:

• Control Center for monitoring, administering and controlling the entire program • Central configuration with user-friendly standard and advanced options and context-sensitive help • On-Demand Scanner with profile-controlled and configurable search for all known types of virus and malware • Integration into Windows Vista User Account Control allows you to carry out tasks requiring administrator rights • Guard (On-Access Scan) for continuous monitoring of all file access attempts • Integrated quarantine management to isolate and process suspicious files • Rootkit protection for detecting hidden malware installed in your computer system (rootkits) (32-bit only) • Direct access to detailed information on the detected viruses and malware via the Internet • Simple and quick updates to the program, virus definitions, and search engine through Single File Update and incremental VDF updates via a webserver on the Internet • Integrated Scheduler to plan one-off or recurring tasks, such as updates or test runs • Very high rates of virus and malware detection using innovative search technologies (search engines) and heuristic search processes • Detection of all common archive types, including detection of nested archives and smart extensions • High-performance multithreading function (simultaneous high-speed scanning of multiple files)

http://www.avira.com/en/avira-free-antivirus

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Avast! Free Antivirus

Avast! is a package of applications that aim to protect your computer from a possible virus infection or other malware threat. If you use it correctly, and in combination with other programs such as data backup utilities, it will significantly reduce the risk of your computer being attacked or infected by a virus, and thus the risk of losing important or private data.

Based on the award-winning avast! antivirus engine, avast! antivirus contains all of the features you would expect in a modern antivirus program. It incorporates anti-spyware technology certified by West Coast Labs' Checkmark process, as well as anti-rootkit and strong self-protection capabilities, but now provides even faster scanning with improved detection ability. It contains several real-time "Shields" which continuously monitor your email and internet connections and check the files on your computer whenever they are opened or closed. avast! antivirus now also comes with a completely revamped user interface for easier scanning. avast! Pro antivirus offers a number of additional features, including a script shield and a process virtualization module, while avast! Internet Security comes with an antispam filter and built-in firewall. Once installed, avast! runs silently in the background to protect your computer against all known forms of malware. You don't need to do anything else - just install and forget! Features include:

Core and detection Command-line scanner P2P Shield Real time anti-rootkit protectio Wake-up for scan IM Shield avast! Community IQ Scheduled scanning Network Shield Code emulator avast! Intelligent Scanne Updates Heuristics engine Shields Behavior Shield Gaming Potentially unwanted program Behavioral Honeypots Optimized for latest Intel Core i7 CP detection File System Shield CPU optimization Scanning Mail Shield Green computing Boot-time scanner Web Shield

http://www.avast.com/free-antivirus-download

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AVG Anti-Virus Free 2011

AVG Anti-Virus FREE Edition is the well-known anti-virus protection tool. AVG Anti-Virus FREE is available free-of-charge to home users for the life of the product! Rapid virus database updates are available for the lifetime of the product, thereby providing the high-level of detection capability that millions of users around the world trust to protect their computers. AVG Anti-Virus FREE is easy-to-use and will not slow your system down (low system resource requirements).

AVG Anti-Virus Free Edition is for private, non-commercial, single home computer use only. Use of AVG Free Edition within any organization or for commercial purposes is strictly prohibited. Your use of AVG Free Edition shall be in accordance with and is subject to the terms and conditions set forth in the AVG Free Edition License Agreement which accompanies AVG Free Edition. Features include:

• Surf, and search with confidence, while LinkScanner® keeps you safe from harmful sites • Get online and offline protection from viruses, spyware, and other nasties • Enjoy consistently high-speed PC performance with our new enhanced virus scanner • Automatic updates keep your protection current • Compatible with Windows XP, Vista, and Windows 7 • Protection against identity theft • Protection from hackers • Protection against spammers and scammers • Protection for instant messaging, downloads, and social networking • Protection against sophisticated rootkits

http://free.avg.com/us-en/get-basic-protection

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Microsoft Security Essentials

Microsoft Security Essentials provides real-time protection for your home or small business PC that guards against viruses, spyware, and other malicious software. Microsoft Security Essentials is a free* download from Microsoft that is simple to install, easy to use, and is automatically updated to protect your PC with the latest technology. Microsoft Security Essentials runs quietly and efficiently in the background so that you are free to use your Windows-based PC the way you want—without interruptions or long computer wait times. Your PC must run genuine Windows to install Microsoft Security Essentials.

http://www.microsoft.com/en-us/security_essentials/default.aspx

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PC Tools AntiVirus

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http://www.website.com

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ClamWin

http://www.website.com

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Below is list of some of the more well known Paid Antivirus Programs. Remember that you should only use “one” antivirus program. Again, they aren’t in any particular order, so do your own homework to decide what is best for your needs.

ESET Nod32 Antivirus

You didn't buy your computer to run antivirus. That's why ESET NOD32 Antivirus gives you fast, effective and easy- to-use protection without getting in your way. Smart proactive detection blocks most known and emerging threats hours or days faster than other antivirus technologies. Fast, light and unobtrusive software protects your Internet experience without annoying system slowdowns.

http://www.eset.com

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ESET Smart Security

http://www.eset.com

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BitDefender Antivirus Pro

Award-winning antivirus protection software detects and prevents the most dangerous viruses and malicious activities, such as online fraud, spyware, and online identity theft. Its automatic hourly updates ensure that you remain safe 24/7-without slowing down your PC or interrupting game play.

Stop Viruses and Spyware Cold: Proactive virus protection stops new viruses and malware that other products miss. Safeguard Your Privacy: Eliminate the chances your data and conversations are leaked to others over e-mail, Facebook, IM, or websites that track your online activities. Surf Safely: The ultimate in antivirus protection, Search Advisor gives advance warning of risky websites within your Google/Yahoo! search results. Uncover Viruses In A Flash!: QuickScan utilizes in-the-cloud technology for virus removal, with minimal system impact. Learn From Video Tutorials: Use the step-by-step videos, which are built right in to your BitDefender antivirus protection software, to easily navigate your way through common security challenges. Play and Work Seamlessly: Activate Game, Laptop, or Silent Mode to minimize interruptions, prolong battery life, or reduce system load to ensure seamless and secure computing.

http://www.bitdefender.com

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Kaspersky Antivirus

Advanced antivirus software with maximum spyware protection to guard against viruses, Trojans, and worms, spyware and adware, rootkits, identity theft and phishing attacks. Features include: Protects from viruses, Trojans, worms, spyware, adware Scans files, email, and internet traffic Protects Instant Messengers Protects From Unknown Threats Analyzes and closes Internet Explorer vulnerabilities Disables links to malware sites / phishing sites Global Threat Monitoring (Kaspersky Security Network) Blocks all types of keyloggers Automatic Database Updates Free Technical Support

http://usa.kaspersky.com

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Vipre

http://www.website.com

23 AntiMalwareToolkit Antivirus Uninstallers

Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your new security product. Typical uninstallation using the Windows removal tool (Add/Remove Programs) is often insufficient.

Avast http://files.avast.com/files/eng/aswclear.exe

AVG http://www.avg.com/ww-en/download-tools

Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88

BitDefender http://kb.bitdefender.com/site/article/333/

BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-

guides/uninstall.aspx

CA Antivirus http://homeofficekb.ca.com/CIDocument.asp?KDId=3125&Preview=0&Return=0&GUID=D

25E0AA0AB4264AF47E4BEA49F571B

Comodo Internet Securityhttps://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid =29

CounterSpy http://support.sunbeltsoftware.com/Business/2VIPRE_Enterprise/3.1/Console/Uninstall%2f

fReinstall Cyber Defender Early http://cyberdefender.custhelp.com/app/answers/detail/a_id/207 Detection Center

eScan http://www.microworldsystems.com/download/tools/esremove.exe

ESET http://kb.eset.com/esetkb/index?page=content&id=SOLN2116

FRISK F-PROT Antivirus f http://www.f-prot.com/support/windows/fpwin_faq/25.html Windows

F-Secure http://www.f-secure.com/kb/2109

G Data http://www.gdatasoftware.co.uk/typo3conf/ext/dam_frontend/pushfile.php?docID=7982

Kaspersky http://support.kasperskyamericas.com/knowledge-base-article/1464

Kingsoft http://www.kingsoftsupport.com/forum/viewtopic.php?f=30&t=59&sid=9e4c506ea22db37a6

b1b7364544d6a

K7 Total Security http://www.k7computing.com/en/tools/K7RT.exe

LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28

McAfee http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Norman Virus http://www.norman.com/support/support_issue_archive/67798/en Control/Norman Security 24 AntiMalwareToolkit

Panda http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe

Pareto Logic http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=135&start=81

Sophos http://www.sophos.com/support/knowledgebase/article/11019.html

Symantec (Norton) ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Trend Micro http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-

products-in-my-comp.aspx

Vipre (Sunbelt Software) http://www.sunbeltsoftware.com/support/VPE/AgentRemoval3.1.exe

Webroot http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=1761

Windows Live OneCare http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-

7842a8ab13c8/OneCareCleanUp.exe Windows Security http://support.microsoft.com/kb/2435760 Essentials

Zone Alarm http://download.zonealarm.com/bin/free/support/cpes_clean.exe

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Reputable Antispyware Programs with Real-Time Protection

Free Below is list of some of the more well known Free Antispyware Programs. Remember that you should only use “one” active antispyware program.

Ad-Aware

http://www.website.com

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BitDefender

http://www.bitdefender.com

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Spybot Seach & Destroy

http://www.safer-networking.org/en/download/index.html Freeware

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IObit Security 360

http://www.website.com

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Microsoft Security Essentials

http://www.website.com

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Spybot Search & Destroy (reduced functionality called "TeaTimer")

http://www.website.com

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Spyware Terminator

http://www.website.com

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Sunbelt CounterSpy

http://www.website.com

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Windows Defender

Helps protect your computer against pop-ups, slow performance, and security threats caused by spyware and other unwanted software. It features Real-Time Protection, a monitoring system that recommends actions against spyware when it's detected and minimizes interruptions and helps you stay productive. Now with 2 free support incidents for Windows XP and Windows Server 2003.

Windows Defender is recommended for end-users because of the Real-Time Protection. Not only is it fast, it's very user friendly and has an excellent protection for your system.

http://www.website.com

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Avira (From version 9) (Included in antivirus package)

http://www.website.com

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Below is list of some of the more well known Paid Antispyware Programs. Remember that you should only use “one” active antispyware program.

SUPERAntiSpyware Professional

Detect and Remove Spyware, Adware and Remove Malware, Trojans, Dialers, Worms, KeyLoggers, HiJackers, Parasites, Rootkits, Rogue Security Products and many other types of threats. Light on System Resources and designed not to slow down your computer like many other anti-spyware products. Designed not to conflict with your existing anti-spyware or anti-virus solution! Repair broken Internet Connections, Desktops, Registry Editing and more with our unique Repair System! Real-Time Blocking of threats! Prevent potentially harmful software from installing or re-installing! First Chance Prevention examines over 50 critical points of your system each time your system starts up and shuts down to eliminate threats before they have a chance to infect and infiltrate your system. Schedule either Quick, Complete or Custom Scans Daily or Weekly to ensure your computer is free from harmful software. Remove spyware automatically.

http://www.website.com

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MalwareBytes Anti-Malware Pro

Malwarebytes technology takes the next step in the fight against malware. Malwarebytes Anti- Malware PRO detects and removes malware where even the best known anti-virus and antimalware applications fail. Malwarebytes Anti-Malware PRO monitors every process and stops malicious processes before they even start. The Proactive Protection Module keeps your system safe and secure with advanced heuristic scanning technology. The comprehensive Threats Center keeps you up-to-date with the latest malware threats. Features include:

Lightning fast scan speeds Full scans for all drives Priority database updates Quarantine function holds threats and lets you restore at your convenience Ignore list for both the scanner and Protection Module Customizable settings enhance performance Extra utilities to help remove malware manually Command line support for quick scanning Realtime Proactive Protection Module Support for Windows 2000, XP, Vista, and 7 (32-bit and 64-bit)

http://www.malwarebytes.org $24.95

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Firewalls

This section describes Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in.

Free Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

Misc

http://www.website.com

38 AntiMalwareToolkit Paid Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

Misc

http://www.website.com

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Rootkit Detection

Trend Micro RootkitBuster

Scan for hidden files, registry entries, processes, services, drivers, kernel code patches, ports, operating system service hooks, and Master Boot Record (MBR) rootkits. Clean or remove hidden files, registry entries, and services. The latest version features an even more sensitive detection system.

Because they resist detection by security software, rootkits can be hard to remove once they get onto a computer. Trend Micro™ RootkitBuster can find rootkits by checking the following:

Master Boot Record (MBR) File streams Files Drivers Registry entries Ports Kernel code patches Processes Operating system service hooks Services By cleaning or removing hidden files, registry entries, and services, Trend Micro RootkitBuster can eliminate a wide and ever-growing number of rootkit variants.

http://free.antivirus.com/rootkit-buster Freeware

40 AntiMalwareToolkit Avira AntiRootkit Tool

Avira AntiVir Rootkit Protection recognizes active rootkits. However, there also exist rootskits, which are used legally in programs. Avira AntiVir Rootkit Protection also detects those. Please note that using reported rootkits is at your own risk and it can cause program errors.

http://www.avira.com/en/support-download-avira-antirootkit-tool Freeware

41 AntiMalwareToolkit Sophos Anti-RootkitMisc

Sophos Anti-Rootkit scans, detects and removes any rootkit that is hidden on your computer using advanced rootkit detection technology. Rootkits can lie hidden on computers and remain undetected by antivirus software. Although new rootkits can be prevented from infecting the system, if you had any rootkits before you installed your antivirus, they may never be revealed. Removing rootkits without compromising system integrity is particularly challenging and needs to be done with care. Simplified management

Using Sophos Anti-Rootkit is easy. Whether you use its simple graphical user interface or run it from the command line, you can easily detect and remove any rootkits on your computer. Easy to use

Sophos Anti-Rootkit provides an extra layer of protection, by safely and reliably detecting and removing any rootkit that might have hidden itself on your system.

Stay free of rootkits

As part of its complete protection of endpoint computers, Sophos Endpoint Security and Data Protection has an integrated detection functionality that removes and prevents them being installed onto your desktops, laptops and servers.

http://www.sophos.com/en-us/products/free-tools/sophos-anti-rootkit.aspx Freeware

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Master Boot Record Virus Detection and Repair

MBRCheck

Often, viruses are very tricky and infect your MBR (Master Boot Record). This is pretty annoying, so let’s find out how to check the MBR for virus infections and how to remove the MBR virus. The master boot record contains the primary partition tables, which makes it a very important disk record. Code in the MBR (Master Boot Record) is executed automatically on boot up, that’s why the MBR is often the target of viruses. Some viruses will always return unless you don’t remove them from the MBR. My MBR looks fine, it detected Windows 7 and Windows XP MBR code that are required to boot the operating system. If MBRCheck.exe finds a virus it will display it and you can proceed with removing the virus. However, if you need further advise, you can post the .log file that will be added to your desktop if MBRCheck.exe finds a virus.

http://windows7themes.net/how-to-check-mbr-for-virus-infection-via-mbrcheck.html Freeware

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Registry Cleaners

CCleaner

Advanced features to remove unused and old entries, including File Extensions, ActiveX Controls, ClassIDs, ProgIDs, Uninstallers, Shared DLLs, Fonts, Help Files, Application Paths, Icons, Invalid Shortcuts and more...

http://www.piriform.com/ccleaner Freeware

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Temp File Cleaners

CCleaner

CCleaner is a system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware!

http://www.piriform.com/ccleaner Freeware

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Built-in Windows Utilities

System Restore

System Restore is a built-in Windows utility that can restore your computer’s “System Files” to a previous point in time. The System Protection feature in Windows regularly creates these System Restore checkpoints, but they can also be created manually. It’s a fairly easy way to undo undesired system changes to your computer without affecting your personal data files, such as documents, pictures, music, videos, e-mail, and more. As such, it also will not bring back any personal data files you may have lost. It will however, affect programs, windows updates, drivers, system settings, Windows account passwords, etc.

http://www.website.com

51 AntiMalwareToolkit Event Viewer

http://www.website.com

52 AntiMalwareToolkit Check Disk Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

http://www.website.com

53 AntiMalwareToolkit Disk Cleanup Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

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54 AntiMalwareToolkit Disk Defragmenter Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

http://www.website.com

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Misc 3rd Party Utilities

Hijack This

Trend Micro HijackThis is a free utility that generates an in depth report of registry and file settings from your computer. HijackThis makes no separation between safe and unsafe settings in its scan results giving you the ability to selectively remove items from your machine. In addition to this scan and remove capability HijackThis comes with several tools useful in manually removing malware from a a computer. IMPORTANT: HijackThis does not determine what is good or bad. Do not make any changes to your computer settings unless you are an expert computer user. Advanced users can use HijackThis to remove unwanted settings or files.

Using HijackThis To analyze your computer, start HijackThis and run a scan. HijackThis will then display a list of areas on your computer that might have been changed by spyware. Do not change any settings if you are unsure of what to do. There are many popular support forums on the web that provide free technical assistance by using HijackThis log files to diagnose an infected computer.

Not an expert? Just save the HijackThis report and let a friend with more troubleshooting experience take a look. A large community of users participates in online forums, where experts help interpret HijackThis scan results to clean up infected computers

http://free.antivirus.com/hijackthis Freeware

56 AntiMalwareToolkit Autoruns

This utility, which has the most comprehensive knowledge of auto-starting locations of any startup monitor, shows you what programs are configured to run during system bootup or login, and shows you the entries in the order Windows processes them. These programs include ones in your startup folder, Run, RunOnce, and other Registry keys. You can configure Autoruns to show other locations, including Explorer shell extensions, toolbars, browser helper objects, Winlogon notifications, auto-start services, and much more. Autoruns goes way beyond the MSConfig utility bundled with Windows Me and XP.

Autoruns' Hide Signed Microsoft Entries option helps you to zoom in on third-party auto-starting images that have been added to your system and it has support for looking at the auto-starting images configured for other accounts configured on a system. Also included in the download package is a command-line equivalent that can output in CSV format, Autorunsc.

http://technet.microsoft.com/en-us/sysinternals/bb963902 Freeware

57 AntiMalwareToolkit Process Explorer

Ever wondered which program has a particular file or directory open? Now you can find out. Process Explorer shows you information about which handles and DLLs processes have opened or loaded. The Process Explorer display consists of two sub-windows. The top window always shows a list of the currently active processes, including the names of their owning accounts, whereas the information displayed in the bottom window depends on the mode that Process Explorer is in: if it is in handle mode you'll see the handles that the process selected in the top window has opened; if Process Explorer is in DLL mode you'll see the DLLs and memory-mapped files that the process has loaded. Process Explorer also has a powerful search capability that will quickly show you which processes have particular handles opened or DLLs loaded. The unique capabilities of Process Explorer make it useful for tracking down DLL-version problems or handle leaks, and provide insight into the way Windows and applications work.

http://technet.microsoft.com/en-us/sysinternals/bb896653 Freeware

58 AntiMalwareToolkit FileASSASSIN

FileASSASSIN can eradicate any type of locked files from your computer. If you use a computer, you’ve probably come across at least one of the following messages: • Cannot delete file: Access is denied. • Make sure the disk is not full or write-protected and that the file is not currently in use. • The source or destination file may be in use. • The file is in use by another program or user.

These messages commonly appear when you’re trying to delete files deposited by a malware infection, though occasionally a file just goes on lockdown. Whatever the reason for the locked file, File ASSASSIN can remove it. Advanced programming techniques unload modules, close remote handles, and terminate processes in order to remove the particular locked file.

Warning: Please use caution with FileASSASSIN as deleting critical system files may cause system errors.

Usage • Start FileASSASSIN and select a file by dragging it onto the text area or select it using the (...) button. • Select a removal method from the list. • Click Execute and the removal process will commence.

http://www.malwarebytes.org/products/fileassassin Freeware

59 AntiMalwareToolkit Revo Uninstaller

Revo Uninstaller helps you to uninstall software and remove unwanted programs installed on your computer even if you have problems uninstalling and cannot uninstall them from "Windows Add or Remove Programs" ( or “Programs and Features” ) control panel applet. Revo Uninstaller is a much faster and more powerful alternative to "Windows Add or Remove Programs" applet!

With its advanced and fast algorithm, Revo Uninstaller analyzes an application's data before uninstall and scans after you uninstall an application. After the program's regular uninstaller runs, you can remove additional unnecessary files, folders and registry keys that are usually left over on your computer. Even if you have a broken installation, Revo Uninstaller scans for an application's data on your hard disk drives and in the Windows registry and shows all found files, folders and registry keys so you can delete them.

There are tens of thousands of applications that leave a lot of unused data such as registry entries, files and folders in your computer. Not all registry keys left in your computer are errors, and the third party registry cleaners cannot detect them. Leftover registry keys in combination with leftover files make the registry cleaner's job impossible. Revo Uninstaller helps you to remove the leftover registry keys, files and folders after uninstalling an application.

http://www.revouninstaller.com/revo_uninstaller_free_download.html Freeware

60 AntiMalwareToolkit Dial-a-Fix (XP)

Dial-a-fix is an advanced utility for 32-bit versions of Microsoft Windows written by DjLizard in Borland Delphi 7 that repairs various Windows problems, such as: • Windows Update errors and problems with Automatic Updates • SSL, HTTPS, and Cryptography service (signing/verification) issues • COM/ActiveX object errors and missing registry entries • and more

Dial-a-fix (hereafter known as "DAF") is a collection of known fixes gleaned from Microsoft Knowledgebase articles, Microsoft MVPs, and other important support forums, that will assist you in repairing problems with your system. Although this tool is ordinarily meant for power users, technicians, and administrators, it is quite safe to use even without technical guidance (although guidance is recommended). Simply choose the solutions you wish to apply via checkmarks, and click GO. There are other buttons and tools present on the main dialog as well, such as the policy scanner. All tools and checkmarks identify their purpose when you mouse over them.

DAF's primary philosophy is to fix problems by setting various things back to their original Microsoft defaults. DAF currently does not interface with or repair any third party programs (and there are no plans to do so). DAF works on all pertinent 32-bit versions of Windows: 98, 98SE, Me, 2000, XP, and Server 2003. Dial-a-fix dynamically disables functions that are not applicable to your version of Windows. The version of Windows with the most support and functionality is currently Windows XP. Warning: Dial-a-fix also has a critical unpatched bug that will delete your C:\Documents folder, although most people do not havew their documenst folder in that location.

http://wiki.lunarsoft.net/wiki/Dial-a-fix Freeware

61 AntiMalwareToolkit Anti-Malware Toolkit

For several years Lunarsoft has offered a collection of programs to help users clean and remove malware from their computers. We had offered several different versions of these collections called Anti-Malware packages. We want to make things even easier for our members and visitors. People have found a need to check their computers for malicious software for years. But finding the right programs to help with those tasks can often become difficult. Doing research to find the right programs takes a lot of valuable time; time that could be well spent fixing the computer. Lunarsoft is officially releasing the Anti-Malware Toolkit, a program that provides easy access to a collection of applications available to download to help a user clean their computer and keep it in excellent running condition. Many of the applications offered in the Anti-Malware packages can be found in the Anti-Malware Toolkit. The Anti-Malware Toolkit works on 32-bit versions of Windows: 2000, XP, Vista, Server 2003, Server 2008 and Windows 7. The Anti-Malware Toolkit will also work on Windows 98 and Me though no support is available for these legacy operating systems. Help keep your computer safe, secure and clean from malware; get the Anti-Malware Toolkit today!

http://wiki.lunarsoft.net/wiki/Anti-Malware_Toolkit Freeware

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System Analyzers

ESET System Analyzer Tool

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66 AntiMalwareToolkit Misc Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in..

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Link Scanners

McAfee SiteAdvisor

Each day, thousands of times a day, McAfee visits Websites and tests them for a comprehensive set of security threats. From annoying pop-ups to back door Trojans that can steal your identity, we find the danger zones before you stumble on them. Here's what our test computers look for.

• E-mail Practices • Browser Exploits • Phishing Sites • Web Reputation • E-Commerce Vulnerabilities • Website Annoyances • Links (Online affiliations)

http://www.siteadvisor.com Freeware

68 AntiMalwareToolkit AVG Link Scanner

LinkScanner® keeps you safe wherever you go online by actively checking links and web pages in real time the only time it matters - before you click that link. LinkScanner® also places safety ratings next to your search results, allowing you to assess the safety of a site before visiting it.

• It's the only product that scans every web page just before you get there in real time, so it can identify short-lived threats. • It doesn't rely solely on a blacklist of bad sites that can quickly go out of date. • It can't be identified by poisoned websites, so they can't take evasive action. • It doesn't rely on opinion - it looks at what's really on the web page. • It's quick and easy to install. • It works unobtrusively in the background and doesn't slow your PC down. • It works smoothly alongside other major brands of security software. • It's completely free.

http://linkscanner.avg.com Freeware

69 AntiMalwareToolkit Trafficlight (from Bitdefender)

Trafficlight is a small, unobtrusive application which filters web traffic and blocks access to web pages which contain malware or phishing attempts in real-time. Because it is a stand-alone application, TrafficLight works with virtually any Windows-compatible browser. Features include:

• Search results scanner • Anti-phishing • Search results scanner • Anti-phishing • Antivirus web filter • Social network links scanner • Supported browsers in Windows: Internet Explorer, Chrome, Firefox, Safari • Operating system: Windows (Linux & Mac OS X, but with limited browser support)

http://trafficlight.bitdefender.com Freeware

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Internet Repair Utilities

Rizone Complete Internet Repair

Rizone Complete Internet Repair attempts to repair everything internet related, including networking problems. Don’t use Complete Internet Repair to try and repair something that is not broken, you might break it. Also, it can’t repair it all, but should be able to help with most situations. Complete Internet Repair is basically a combination of Internet Recovery KIT and Winsock Repair. It could help if you are experiencing any of the following problems:

• Internet or network problem after removing adware, spyware, virus, worm, Trojan horse, etc. • Loss network connection after installing/uninstalling adware, spyware, antispam, vpn, firewall or other networking programs. • Unable to access any webpage or can only access some webpages. • Pop-up error window with network related problem description. • No network connectivity due to registry errors. • DNS lookup problem. • Fail to renew the network adapter’s IP address or other DHCP errors. • Network connectivity issue with limited or no connections message. • Windows update does not work • You are having problems connecting to secured websites (ex. Banking). • Internet Explorer stopped working or crashes all the time. • Other networking problems.

http://www.rizone3.com/downloads-more/?did=8 Freeware

71 AntiMalwareToolkit FixWin by the Windows Club

FixWin is portable freeware application to repair & fix common Windows annoyances & issues. FixWin detects whether you have Windows 7 or Windows Vista installed and accordingly offers you the relevant fixes only. The solutions to repair and fix 50 common Windows annoyances, issues & problems have been categorized under 5 tabs, Windows Explorer, Internet & Connectivity, Windows Media, System Tools & Misc Additional Fixes.

http://www.thewindowsclub.com/repair-fix-windows-7-vista-problems-with-fixwin-utility Freeware

72 AntiMalwareToolkit Winsock Fix (XP)

TCP/IP stands for Transmission Control Protocol / Internet Protocol and the TCP/IP Stack is the set of layers of communications protocol that connects computers on the internet. In Windows, this is controlled by a file called Winsock.dll. If you are having troubles relating to this type of problem, some of the symptoms you encounter may be that you can "ping" pages on the internet, but your browser always returns a "page cannot be displayed" error. Sometimes this type of error develops as a result of running a program like LavaSoft's AdAware or SpyBot Search & Destory in order to get rid of "spyware" running behind the scenes on your computer. These programs may inadvertently destroy your internet connectivity by removing certain necessary Registry entries. You might also develop such a problem after removing network software incorrectly or uninstalling a firewall improperly, or even running a Registry cleaner a little too recklessly.

In previous versions of Windows, you can reinstall the TCP/IP protocol fairly easily, but in Windows XP the TCP/IP stack is a core component of the OS. However, you can "reset" the TCP/IP to the same state it was in as when you first installed Windows XP, as described in this Microsoft Knowledge Base article:

The file does not appear to be hosted by the author anymore, Freeware but can be still be downloaded from MajorGeeks: Mirror1 Mirror2

73 AntiMalwareToolkit LSP Fix (XP)

LSP-Fix repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access LSP-Fix is a free Windows utility to repair a loss of Internet access associated with certain types of software. This type of software, known as a Layered Service Provider or LSP, typically handles low- level Internet-related tasks, and data is passed through a chain of these programs on its way to and from the Internet. However, due to bugs in the LSP software or deletion of the software, this chain can get broken, causing the Internet connection to become inaccessible.

Unfortunately, problematic LSP software, including malware/spyware, is sometimes quietly installed by unrelated products such as file-sharing programs, sneaking onto a system unannounced. In fact, in many cases, the user does not know of its existence until something goes wrong, and he/she can no longer access Web sites. Historically, New.net* (NEWDOTNET) and WebHancer* (often bundled with file-sharing utilities, DVD player software, and other free downloads) have been the worst offenders, but the problem can be caused by any improperly-written Layered Service Provider sotware, or the deletion of any LSP program's files. LSP-Fix repairs the LSP chain by removing the entries left behind when LSP software is removed by hand (or when errors in the software itself break the LSP chain), and removing any gaps in the chain.

Note: LSP-Fix is not a malware removal utility and does not target specific products. LSP-Fix does not delete any files.

http://www.cexx.org/lspfix.htm Freeware

74 AntiMalwareToolkit Misc

http://www.website.com Free

75 AntiMalwareToolkit

Free Online Scanners

Online Scanners are fast and free tools that detect and remove threats from your PC. They use your internet browser to perform scanning. Online Scanners are not intended to be used as permanent replacement for your computer's security. It's designed to only detect and remove threats via on demand scan.

ESET Online Antivirus Scanner http://www.eset.com/us/online-scanner

BitDefender http://www.bitdefender.com/scanner/online/free.html

Trend Micro Housecall 7.0 http://housecall.trendmicro.com/housecall7

Kaspersky http://www.kaspersky.com/virusscanner

CA http://cainternetsecurity.net/entscanner

McAfee Security Scan Plus http://home.mcafee.com/downloads/free-virus-scan

Panda http://www.pandasecurity.com/homeusers/solutions/activescan/?

Symantec http://security.symantec.com/sscv6/WelcomePage.asp

Microsoft Safety Scanner http://www.microsoft.com/security/scanner/en-us/default.aspx

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Yada Yada Yada

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Summary

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