• Employees, including Flight Crew members, NEW! HOW TO STORE A CREDIT CARD traveling on Company business (e.g., A12 and FOR NON-REV www.retirees.aa.com connecting as a D2 or D1) will not be consid- Updated 10/17/18 ered THROUGH customers if they continue From The American Retirement Committee (AMRRC.net) their travel for pleasure. You can now enter a credit card to be stored in your online account for future travel charges. To do this, sign in to the • When connecting through international cities travel planner at www.retirees.aa.com from an OAL you need to provide your board- Go to 1 International Non-Rev Travel Info You Need To Know ing pass to the American agent to document you 1. www.retirees.aa.com and Login From The Travel Guide – 07/06/18 as a THROUGH passenger. This will inhibit specific departure taxes from being assessed 2. Click on Travel Planner THROUGH NON-REVENUE PASSENGERS • If you change your travel pass classification (D2 (e.g., UK departure tax). If the THROUGH 3. Choose Travelers who are not locally (not your city of origination) to D1) in the connecting city you will lose your indicator does not appear on the standby list, 4. Click on your name you will automatically be charged the same taxes are granted THROUGH “T” status and will be boarded THROUGH “T” status. 5. Click on Payment Information ahead of locally boarding non-revenue passengers with the as an originating traveler. • For example, if your original listing is for D2 6. Click "Enter and Store same boarding priority code. THROUGH-FLIGHT REMOVAL POLICY travel from LAX-PHL-MUC, and you travel D2 a Credit Card" If your flight listing (PNR) contains “connecting” seg- from LAX to PHL but want to change to D1 from If you are connecting as a non-rev traveler on a ments, the same priority code will be applied automati- PHL to MUC, you will need to cancel the seg- THROUGH flight using the same aircraft and same 2 5 cally to the connecting flight priority list once you are ac- ment and re-book as a D1, thus establishing a new flight number (e.g., VVI–LPB–MIA), you may not commodated at the originating city. check-in time and losing your “T” status. be removed except to accommodate revenue cus- WHEN CONNECTING TO AN INTERNATIONAL tomers or positive-space travelers using an A pass FLIGHT FROM A DOMESTIC FLIGHT YOU MUST: TO BE CONSIDERED A THROUGH PASSENGER travel classification. AT YOUR CONNECTING CITY, YOU MUST … • SWIPE your with an agent. Ask them to use Removal from the flight will be accomplished in Ctrl W F1. • Arrive on an AA or another (OAL) flight at reverse boarding priority order as established by the the intermediate city and check-in for the first con- original check-in time. • If passport is not swiped, you will lose your Check-In necting flight (same day or next day) to your next CO-TERMINAL / MULTI-CITY time in connecting city because you must swipe a destination. passport (and get a new Check-In time). Co-Terminals or Multi-City Airports serve the • Travel inbound on an OAL, or your first connecting same area and are considered to be the same city • Your name will not appear on the priority list for flight is over 12 hours, you will need to show the for purposes of using one-way passes. Co-Terminal/ your connecting flight until you are accommodated agent your to get THROUGH status. Multi-City Locations are: on your originating flight. • Arrive on a flight at the intermediate city but cannot 44BWI - DCA - IAD • If the connecting flights are not in the same PNR OR be accommodated to your destination due to revenue 44FLL - MIA NEED ASSISTANCE? if your connecting time is more than 12 hours, you demands and/or higher-priority standby passengers. 44OAK – SFO – SJC We are now fully switched to electronic payment will need to check in with an agent at the connecting You will then be transferred to the next eligible flight 44LAX – ONT – BUR – LGB – SNA through the online Travel Planner for all charges. You can city and present your inbound boarding pass from as a THROUGH passenger. your originating flight. 44EWR – HPN – JFK – LGA no longer pay for any travel charges by calling or by mail. • Arrive in/out of the same intermediate city but differ- 44HOU – IAH If you are unable to access Travel Planner, or if need • The agent will add the THROUGH indicator “T” ent co-terminal. For example, you travel LHR–JFK 44DFW – DAL help booking emergency A9 travel, AA20, or discounted to your priority code on the standby list of your and then depart later that same day LGA–ORD. You 44SLU – UVF mileage redemption tickets, you can still call the non-rev connecting flight. must provide the agent your inbound boarding pass 44HND – NRT travel phone to speak to a live representative: 1-888-WE- • IMPORTANT! If the agent does not know the to be added to the priority list as a THROUGH pas- 44LHR – LGW - STN FLY-AA (1-888-933-5922). format to add the “T” indicator, then ask for a senger from LGA–ORD. Customer Service Manager to ensure you are desig- • Arrive at the connecting city on a flight using a pur- NEW! ID90 TRAVEL WEBSITEE nated as a THROUGH passenger. chased revenue ticket, including AA20 or Employee There is now an ID90 website (not associated with American ): • If the time between your connecting flights is more Discount Mileage Award ticket, then continue the trip www.ID90travel.com than 12 hours, your check-in time defaults to the time as a non-rev. You will be considered a THROUGH To establish an account, all you have to do is send them a photo of your AA ID card, you are placed on the standby list as a THROUGH passenger, provided you standby for the next flight on however, I recommend calling them FIRST using the numbers below. Their friendly traveler, (this is when you were issued your board- the same day to your final destination. The non-rev seg- representative, Chloe, will take it from there. (Open 6am-12am, CT daily) ing pass for your originating flight, not the time you ments for connecting travel must be in a separate PNR. Toll-Free: 877-298-5233 | Local: 817-767-4041 | Email: [email protected] checked in using the www.retirees.aa.com website). (Continued on next page)