Guest Information Table of Contents Page WHAT to DO in an EMERGENCY 3

8 ARGYLE PLACE

Guest Information Table of Contents Page WHAT TO DO IN AN EMERGENCY 3

GUIDE TO THE PROPERTY 4 Heating 5 Hob 6 Oven 7 Dishwasher 8 Washing Machine and Tumble Drier 9 Internet and Telephone 10 Television 11 Refuse/Garbage Collection and Recycling 12 Cleaning Supplies, Spare Light Bulbs and Fuse Box 13 Checkout 14

LOCAL AMENITIES 15 Medical and Health Services, and Police 15 Food Shops, Petrol Stations and Post Office 16 Cash Points/ATMs, Tourist Information Centre and Library 17 Restaurants, Cafés and Takeaways 18 Golf Clubs, Fishing Permits and Cycle Hire 19 Cinemas, Theatre, and Hair and Beauty Salons 20 Churches 21 Transport 22

DORNOCH LINKS AND EMBO CIRCULAR WALK 23

IN A SERIOUS EMERGENCY CALL 999 or 112

for

Fire Police Ambulance Coastguard Cave Rescue Mountain Rescue

First Aid and Emergency Supplies

The first aid kit, fire blanket and a torch/flashlight are hanging on the wall to the right of the refrigerator. There are also candles and matches in the one of the basket drawers.

GUIDE TO THE PROPERTY

Welcome! We hope you have arrived safely and had no trouble finding our holiday home. The following information will help you get the most out of your stay. However, if you have any further questions or problems speak to

Debbie or Nigel in number 2 downstairs

If they are not available, phone

Alison Brown at 0064 21 028 57420

Security

The outside/street door has a multi-point lock system for security.

To lock from the inside: lift the door handle and fully rotate the thumb turn (turnkey)

To lock from the outside: lift the door handle and turn the key to engage

Heating

Duoheat radiators on the top floor and 1st floor landing

The two switches low down on the wall either side of these radiators should be on as they control the two output modes: Comfort (radiant heat) and Background (retained heat). Both have been preset to provide the optimum level of comfort. However, if you find the room is either too hot or too cold adjust the Comfort heat level up or down using the control on the top of the radiator as shown below.

Radiators in the bedrooms

An indicator light beside the power button shows when the unit is on. Once on, the room temperature may be adjusted by moving the slider on the top.

Hob

Touch the power button on the left of the control panel to switch on the hob.

Touch the symbol ( ) for the desired hotplate. NB A pan/pot must be on the hotplate before it will activate

Touch the + or – symbol in the next 5 seconds. The basic setting will appear: + symbol = heat setting 9 – symbol = heat setting 4

Changing the heat setting: Touch the + or – symbol until the desired heat setting appears.

Switching off the hot Touch the – symbol until 0 appears. plate: From power level 9 you also easily reach level 0 by touching the + symbol twice.

Please wipe the hob with a damp cloth after each use. If this is not sufficient to remove any spills, there is a cleaning agent suitable for glass ceramic in the cupboard underneath the sink. Don’t use abrasive sponges or aggressive cleaning agents as these will scratch the surface. Many thanks

Oven

Dishwasher

After loading the dishwasher 1. Place a dishwasher detergent tablet in the centre compartment 2. Close the lid by sliding and then pressing down until it clicks

3. Press the main switch on the left to turn ON 4. Select the programme 5. Close the door and the dishwasher will start automatically 6. When the programme is ended you will hear a buzzer 7. Open the door and turn the main switch OFF

Washing Machine

YOU WILL FIND THE WASHING MACHINE AND TUMBLE DRIER IN THE KITCHEN CABINETS TO THE RIGHT OF THE SINK.

1. Place the washing in the drum and close the door 2. Insert detergent, etc. in the appropriate compartment/s Compartment I: Detergent for prewash Compartment II: Detergent for main wash (one tablet only as water is very soft) Compartment : Fabric softener 3. Set and adjust the progamme using the Programme Selector 4. Press the START/PAUSE button 5. When finished, remove the washing and set the Programme Selector to OFF

Tumble Drier

1. Load your clothes loosely into the drum 2. Close the door 3. Select the correct heat position 4. Set the timer to the desired position 5. When the programme has ended, open the door, remove the clothes and then clean the filter

Should you need them, full instructions for all the appliances and services are in the bottom right hand basket drawer

Internet

To connect to the hub wirelessly

1. Select the wireless network BTHub-MGNX 2. Enter the wireless password/key f86f64e856

If you need more information, there is a card at the back of the modem.

Telephone

Incoming calls

The phone number of the apartment’s landline is 01862 811531

Outgoing calls

Please use a telephone calling card

Television

You can find a TV guide at http://www.freeview.co.uk/whats-on/tv-guide

Entertainment channels

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Children's channels

120 121 122 126

News channels

231 131 132 133 135

Radio channels

700 701 702 703 704

705 706 707 708 731

710 719 720 723 725 11

Refuse/Garbage Collection and Recycling

The wheelie bins for general refuse/garbage and recyclables are round the back of the apartment, next to the car parking bay.

Since the introduction of kerbside recycling the council will no longer empty a refuse bin that contains any cardboard, paper, plastic bottles, food tins or drink cans. So please place these in the blue bin and all other waste in the green one.

At present the council does not collect glass bottles and jars for recycling but, if you wish, you can take these to the recycling centre in Dornoch Retail Park.

Cleaning Supplies, Spare Light Bulbs and Reusable Shopping Bags

Should you need either cleaning supplies or replacement light bulbs, you will find them in the first-floor cupboard at the bottom of the stairs. Feel free to borrow the reusable shopping bags that are hanging on the door.

Fuse Box

Very rarely, if there is an electrical surge, the power to an area shuts down. The electrical panels are low down on the left-hand side of the first-floor cupboard at the bottom of the stairs. Have a look at it to see which breaker has tripped to the “off” position. You can then flip the breaker to the "on" position and power will resume again.

Checkout

Please check out by 10:00 am so that the cleaner has plenty of time to prepare the apartment for the next guests. It would help her if you could do the following:

• Take all your refuse out to the wheelie bins located round the back of the apartment next to the car parking bay

• Place all used towels and bed linen in piles on the floor (you can leave the beds unmade)

• Load all your dirty dishes, cups and utensils in the dishwasher and turn it on

Please don’t forget to return one set of keys to the key guard security box as you leave and hang the others on the key rack inside the front door.

Thank you very much. We hope you enjoyed your stay and will visit us again in the future.

LOCAL AMENITIES

Medical and Health Services

Dornoch Medical Shore Road Family doctors 01862 810213 Practice

Lawson Memorial Station Road Minor injuries service 01408 633157 Hospital Golspie KW10 6SS

Raigmore Hospital Old Perth Road Accident and Emergency 01463 704000 Inverness department IV2 3UJ

NHS Direct 24-hour health advice 08454 24 24 24 service

Dornoch Dental Eaglefield Road General dentist 01862 810267 or Surgery 01408 633963

NHS Highland Dental Dental emergency 0845 644 2271 Helpline helpline

Mitchell’s Chemist 8a High Street Pharmacy 01862 810253

Police

Non-emergency number

Food Shops

Scottish Co-op Cathedral Square Dornoch 01862 810000

Dornoch Stores Castle Street Dornoch 01862 811288

Dornoch Convenience Store Dornoch Retail Park Dornoch 01862 811806

Harry Gow (bakery) High Street Dornoch 01862 811196

Dornoch Farm Butchers High Street Dornoch 01862 810334

Grants of Dornoch (butcher and deli) Station Square Dornoch 01862 811822

Lidl Morangie Road Tain, IV19 1PY 0870 444 1234

Tesco Shore Road Tain, IV19 1EH 0345 0269671

Asda Knockbreck Road Tain, IV19 1GZ 01862 771300

Petrol/Gas Stations

Evelix Service Station On the A9 Open Mon-Sat 8am- 01862 811131 Dornoch IV25 3NG 9pm, Sun 9am-9pm

Morangie Filling Morangie Road Tain 01862 894800 Station

Tesco Dingwall Mart Road Tain 0845 677 9818

Post Office

This is now in Mitchell’s Chemist 8a High Street

Cash Points/ATMs

Scottish Co-op Cathedral Square

Dornoch Convenience Store Dornoch Retail Park

Tourist Information Centre

Dornoch Tourist Information Centre Carnegie Courthouse, Castle Street 08452 255121

Library including computers, internet access and printing service

Dornoch Restaurants and Cafés

Sutherland House Argyle Street 01862 811023

The Carnegie Tea Room and Deli Castle Street 01862 811632

The Dornoch Inn The Square 01862 810376

Dornoch Castle Hotel Castle Street 01862 810216

Luigi's Castle Street 01862 810893

The Royal Golf Hotel Argyle Street 01862 810283

The Eagle Hotel Castle Street 01862 810008

Burghfield House Hotel Cnoc-an-Lobht 01862 811006

Links House Golf Road 01862 810279

Harry Gow (bakery and café) High Street 01862 811196

Gordon House (gallery and café) High Street

Cocoa Mountain Castle Street

Royal Kashmir (Indian) Dornoch Retail Park 01862 811566

Dornoch Takeaways

Alex’s Chinese Castle Street 01862 810004

The Dornoch Inn The Square 01862 810376

Castaway Fish and Chips & Dornoch Business Park 01862 811566 Royal Kashmir Indian Cuisine

Golf Clubs

Royal Dornoch Golf Golf Road Championship Course 01862 810219 Club plus second 18-hole quality link

Carnegie Club at Skibo Skibo Castle Private member 01862 894600 Castle IV25 3RQ residential sporting club

Tain Golf Club Chapel Road Highland links course 01862 892314 Tain IV19 1JE designed by Old Tom Morris

Brora Golf Club 43 Golf Road James Braid designed 01408 621417 Brora KW9 6QS course

Fishing Permits

Available from the Eagle Hotel Castle Street 01862 810008

Cycle Hire

Dornoch Cycle Hire 07939 139 139

Sam’s Bike Shed 07887 673 688

Cinemas and Theatre

Vue Cinemas 14 Eastfield Way www.myvue.com 0871 2240240 Inverness Business and Retail Park Inverness IV2 7GD

Eden Court Theatre Bishops Road www.eden-court.co.uk 01463 234234 and Cinema Inverness IV3 5SA

Hair and Beauty Salons

Hair and Beauty in Dornoch 01862 811444 Saint Gilbert Street

CoCo Hair and Beauty 01862 810656 Dornoch Retail Park

Aspen Spa 01862 811022 Carnegie Courthouse, Castle Street

Churches

Church of Scotland, Dornoch Cathedral Worship: Sunday morning 11.00am Sunday evening May to September Songs of Praise at 7pm Communion third Sunday in February, June and November Easter Sunday evening service Lunchtime services 1.15pm on the first Thursday of the month Family services first Thursday of the month at 3.00pm (during term time only)

Free Church of Scotland, Church Street Worship: Sunday 11.30am and 6pm Prayers Wednesday 7.30pm

St Finnbarr's Scottish Episcopal Church, School Worship: Hill Sunday Eucharist 11.00am 5th Sunday varies (check with Vestry Secretary)

St. Vincent's Roman Catholic Church, Cameron Mass: Road, Tain IV19 1NN Sunday 9.45 am Monday 10.00 am Friday 10.00 am

Taxis

MacKay’s Taxi and Minibus 01862 810162 or 07900606364 Hire

Dornoch Private Hire 01862 810820 [email protected]

Aspen Taxis 07845 093007 www.aspentaxitain.co.uk

Henry's Taxis 07871775474 or 01862 892394

Inverness Airport

Information desk 01667 464000 www.hial.co.uk

Airline reservation numbers:

British Airways 0844 493 0787 www.ba.com

Easyjet 0871 244 2366 www.easyjet.com

Flybe 0871 700 0535 www.flybe.com

Highland Airways 0845 450 2245 www.highlandairways.co.uk

Ryanair 0871 246 0000 www.ryanair.com

Buses

Stagecoach 0871 200 22 23 www.stagecoachbus.com

Train

ScotRail National Rail Enquiries: 08457 www.scotrail.co.uk (nearest station is Tain) 48 49 50 www.nationalrail.co.uk Telesales: 08457 55 00 33

DORNOCH LINKS AND EMBO CIRCULAR WALK

8.5 km (5.3 miles)

1. Leaving the front door, turn right and walk north along Bridge Street. Just before you reach the old railway station on your left, cross the road to the right and follow some steps through the wood signed for Embo. Keep left and you will skirt round a house and up through the woods. At a kissing gate cross the road and follow the path through a second gate onto another woodland path. Follow the broad path and turn left then right at signs for Embo via Earl's Cross.

2. The path follows the edge of a field for a short distance and then enters an area of gorse. At the fork keep straight ahead. Soon you will reach a stone grave. This marks the resting place of a man who was brought to Dornoch for burial at a time when plague was sweeping the nation. His body was refused entry and he was buried on this spot. Although harsh, this policy may have kept Dornoch free of cholera in 1832, a year when thousands died throughout Britain.

3. A little further on turn left at a fork following the yellow arrow sign. Soon you reach Earl's Cross. This is a large boundary stone which features the shields of the Earl of Sutherland and the Bishop of Caithness who controlled the lands to the north and south respectively. Keep following the path to the left, do not head towards the sea and the path nearer to the golf course. Soon you reach the route of the old railway line. Continue northwards until you reach a white house. Here turn sharp right behind the house and walk along a stony track with the golf course on your right hand side.

4. When a gate blocks the track, cross the wooden stile and descend the track to the golf course with the caravan park and pier at Embo in view. At the end of the golf course go through the metal gate and then the wooden gate to follow a narrow grassy path towards Embo. Follow this path all the way to the caravan park where you can cross the stream before turning immediately right to continue on the shore path to the pier.

5. You can either return to the edge of the golf course by the same route or follow the sand, crossing the stream on stepping stones. The path follows the edge of the golf course and is marked by red posts. Keep to the left on a grassy path when the main track crosses the centre of the course. The route soon returns to a track and you follow this to the southern end of the golf course. Fork left at a junction and pass round the back of one of the tees. Keeping near the coast all the time. Go up to the car park and lifeboat station at the end of the course. The walk can be extended to Dornoch Point from here by going down the steps to the beach and continuing in the same direction. The route is picked up by crossing the stream as it flows over the beach. Otherwise, follow the road, continue past the clubhouse, and turn right at the T-junction to return to Dornoch Square and the apartment.