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Advancing Service Together the EVENT for LEADERS in CUSTOMER CARE, SERVICE & SUPPORT

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Advancing Service Together the EVENT for LEADERS in CUSTOMER CARE, SERVICE & SUPPORT JW Marriott Palm Springs, CA April 25 – 28, 2016 Advancing Service Together THE EVENT FOR LEADERS IN CUSTOMER CARE, SERVICE & SUPPORT ATTENDEE LIST Lead Sponsors Field Service Management www.fieldpower.com Last Updated: April 25th, 2016. For a more up-to-date attendee list, please email us at [email protected]. Company Job Title abb VP US Life Cycle Services ABB Vice President, Service Power Generation, North America ABB Inc. Country Service Manager Abbott Laboratories Director, Global Service - Systems Aberdeen Group Sales Executive Aberdeen Group Senior Research Analyst of Service Management Practice Accenture Sr Manager, Field Service Bu Acco Engineered Services Director of Enterprise Business Solutions ACCO Engineered System Cio ACCO Engineered Systems It Manager Accrete Solutions Director Accrete Solutions Manager Accrete Solutions Business Development Director Accrete Solutions Director, Co Founder Accuray Senior Director, Install Base Marketing Aggreko Continuous Improvement Lead Airbus Americas Manager of Field Service America Alabama Power Mobile Leader Alask Air IT Field Systems Manager Alask Air Director of Field Systems Amazon's Lab126 Senior Manager Anadarko Energy Services Company GM, Northern Gas & NGL Marketing Apple, Inc. Sr. Partner Marketing Manager Applied Materials Service Product Line Manager APX Labs Chief Product Officer APX Labs Engagement Marketing Manager Archrock Vice President Of Sales Ariel Corporation Director of Technical Service ARRIS Group Inc. Product Management Director ARRIS Group, Inc. Product Management Director ASTEA International Inc. Global Marketing Vice President ASTEA International Inc. Regional Sales Manager ASTEA International Inc. Product Consultant Aston Business School Director ASU Center for Services Leadership Professor, Co-Executive Director AT&T Business Development Mobile Messaging - West AT&T Sr. Application Sales Executive AT&T Director, Application Sales AT&T Application Sales Executive AT&T Product Marketing Director AT&T Lead Product Marketing Manager AT&T Lead Product Marketing Manager AT&T Sr. Director, Big Data & Advanced Solutions Automated Packaging Inc. Director Customer Support Operations Automatic Product Manager Fleet Field Service USA - April 25-28, 2016 - Palm Springs, CA - www.fieldserviceusa.com Automatic EVP & GM Fleet Avnet Client Executive Avnet VP Services Avnet Vice President, Services Avnet VP Regional Life Cycle Competency Barr Commercial Door Repair Inc President Barr Commercial Door Repair Inc Controller Baselayer Director, Project Delivery And Customer Support Baxter Planning Systems Executive Vice President Baxter Planning Systems President Baxter Planning Systems Manager Baxter Planning Systems Director, Product Strategy Baxter Planning Systems Business Development Vice President BD Diagnostics US Technical Services, VP BD Diagnostics Sr Regional Service Manager Beckman Coulter VP Global Service Beckman Coulter Director Service Operations Bell & Howell Senior District Service Manager Biolase Inc. Technical Support Manager Biolase Inc. Global Service Manager BioMerieux Global Service Development and Marketing Manager Biomerieux Director, Field Service Operations BioMerieux Global Customer Service Vice President BIXOLON America Inc Director of AIDC Solutions BIXOLON America Inc President Bixolon Company Limited Manager, Marketing & Account Bloomberg Field Service Operations Manager Boeing Director, Field Service Brother Mobile Solutions Major Account Manager Bruker AXS Service Operations Manager BW Papersystems Director Of Field Service BW Papersystems Senior Vp Of Engineering & Service Cablevision VP , QA & Operation Experience Cablevision VP Technical Operations CallTek Center International Inc. Vp Operations CallTek Center International Inc. Business Development CallTek Center International Inc. Operations Manager CallTek Center Int'l. Inc Sales Admin Canon Business Solutions Sr. Vice President Service Card-Monroe Corp VP Corporate Excellence Casebank Technologies Director of Sales CaseBank Technologies Sales Vice President, North American CaseBank Technologies Sales Director CaseBank Technologies Accounts Payable CaseBank Technologies VP, Marketing and Strategic Relations Cashman Equipment Company Leadership Training & Development Manager Cashman Equipment Company Assistant General Manager of Service Centene Sr It Architect Chetu inc Accounts Payable Chetu, Inc. Operations Director Chetu, Inc. National Account Manager, Transportation Choice Logistics Vp, Global Sales Choice Logistics Vp, Global Sales Cielo Logistics’ Manager Cielo Operations Planning Manager Field Service USA - April 25-28, 2016 - Palm Springs, CA - www.fieldserviceusa.com Ciena Senior Director Global Knowledge Solutions Ciena Senior Advisor, Global Knowledge Solutions Cisco Vice President, Customer Assurance Cisco Systems Sr. Manager, Field Service Cisco Systems Global Program Manager Cisco Systems Manager, Service Supply Chain Delivery CKE Restaurants Holdings, Inc. Vice President, Facilities & Maintenance Clark Pest Control IT Help Desk Tier II Clark Pest Control VP Operations Clark Pest Control Director of Information Technology Clark Pest Control IT Manager Clark Pest Control Project Manager ClickSoftware Chief Marketing Officer ClickSoftware Product Line Director ClickSoftware Sales Director ClickSoftware Global Senior Sales Vice President ClickSoftware Product Marketing Director ClickSoftware Marketing Programs Manager ClickSoftware Sales Director ClickSoftware Chief Executive Officer ClickSoftware Senior Solution Consulting Director ClickSoftware Product Marketing Vice President ClickSoftware Senior Solution Consultant ClickSoftware Senior Marketing Manager ClickSoftware Solution Consultant Team Leader ClickSoftware Vice President, Strategic Industries CNH Global N.V. Service Director Coca-Cola Group Director, Field Services Dispatch and Installation Cognex Senior Marketing Programs Manager Cognex Corporation Senior Product Marketing Manager, ID Products – Mobile Cognex Corporation ID Product Marketing Director Cognex Corporation Business Development Manager Coherent Inc. Global Customer Service Leader Cokeva Vp Repair Solutions Columbus Communications Trinidad Limited Senior Director – Customer Experience Comfort Systems USA Vice President of Service Comfort Systems USA Regional Vice President Of Service Coresystems Enterprise Sales Manager, West Coresystems Enterprise Sales Manager, East Coresystems Chief Executive Officer coresystems Head of Marketing Coresystems Enterprise Sales Manager, East Corix Infrastructure (US) Inc. It Manager Measurement Services Corix Infrastructure (US) Inc. Staff Cotap Customer Success Manager Cotap Sr. Marketing Manager Cotap Account Executive Cox Communications Manager, Field Service Mobility Cross Country Home Services Senior Director Of Operations Cross Refrigeration Managing Director Crown Equipment Corporation Director of Customer Support Crown Equipment Corporation Director of Branch Aftermarket Sales Crown Equipment Corporation General Manager of Customer and Product Support Cummins Inc Director – Service Business Performance CW Communications VP Field Services Field Service USA - April 25-28, 2016 - Palm Springs, CA - www.fieldserviceusa.com Dell Rugged Product Marketing Consultant Dell Rugged Mobility Senior Engineer Dezide Sales Director Dezide Business Development Lead Dezide Chief Operating Officer Diabsolut Inc. Strategic Account Executive Diabsolut Inc. Sales and Business Development Executive Vice President Diebold Logistics Engineer & Project Manager Diebold Sr. Manager Distribution and SCM DIRECTV Vice President of Operations Droppoint Presdient Droppoint Senior Sales Vice President Droppoint President Dyson Inc. National Director, Technical Service Edlore Chief Operating Officer Edlore President Edlore Chief Executive Officer Edwards Vacuum, Inc Service Director Electronic Environments Corporation West Coast Operations Manager Electronic Environments Corporation Director of Customer Care and IT EMCOR Services/Mesa Energy President EMD/Charles River Laboratories Director Of Service EMD/Charles River Laboratories Field Service Manager EMD/Charles River Laboratories Field Service Manager EMD/Charles River Laboratories Senior Director Engineering Enphase Energy Vice President Customer Support & Services Entytle Business Operations Director Entytle Chief Executive Officer Entytle Sales Development Lead Entytle CTO Epiphany Sales and Marketing Leader Epiphany, Inc. e-Service Specialist Epiphany, Inc. VP, Product Epiphany, Inc. Accounts Payable EQT Partners Inc. Director Ericsson Vice President Operation Assurance and Regional Support Esko Customer Service Vice President Essintial Enterprise Solutions Sr. Director, Sales Operations & Business Development Essintial Enterprise Solutions Chief Executive Officer Exide Technologies Regional Service Manager F5 Networks Inc Director, Global Services Logistics Facile Studios Marketing Strategist Fedex Md Logistics FedEx Marketing Advisor FEDEX BRASIL Sr. MANAGER LOGISTICS FEDEX BRASIL Sr. MANAGER OPS FedEx GENCO Strategic Account Executive FedEx Services Vice President of International Marketing FedEx Supply Chain Market Development Manager FedEx SupplyChain Market Development Manager FedEx SupplyChain Market Development Manager FedEx SupplyChain Senior Business Development Manager FedEx SupplyChain* Sr. Business Development Manager FEI Senior Services Marketing Manager FEI Service Director Field Service USA - April 25-28, 2016 - Palm Springs, CA - www.fieldserviceusa.com
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