NEW DIRECTIONS FOR CHILDREN, YOUTH, ADULTS & FAMILIES

The ability of a person or organization to respond to or recover readily from a crisis, adversity or major life change. 2020/21 | 136TH ANNUAL REPORT REPORT ANNUAL 136TH NEW DIRECTIONS’ STAFF gather for a physically-distanced team meeting in September 2020 at Kildonan Park.

RESILIENCE 1 CONTENTS

Mission, Vision, Values 4

Officers / Committees 6

CEO’s Report 8

President’s Report 14

STORY 1 – Resilience in Learning 19

Fast Facts 23

Areas of Service 24

Endowment Fund Donor Thank You 30 EXPLORING SACRED TEACHING Volunteering Leads to Award 32 through art at the Adult Day Services’ SAID program. STORY 2 – Connection Calls Create Opportunities 35

Thanks to Supporters 38

Thanks to Funders 41

STORY 3 – A Pivot for Practicum Students 42

Thanks to Employers 45

Years of Service Recognition 46

Treasurer’s Report 52

Financial Statements 54

2 3 MISSION: To provide responsive and individualized services that foster the hopes and dreams of people and their communities. VISION: A community where all people have well-being, are honoured, and can dream. VALUES: Integrity – in all that we do. Honour – the strengths of people and community. Holism – emotional, spiritual, physical and intellectual, environmental and cultural. Respect – for all people.

A PAINTED HAND-PRINT adorned with buttons and glitter is part of a beautiful work of art at the Adult Day Services’ SAID program.

994 5 TROY (LEFT) AND DALE enjoy a socially distanced game OFFICERS/COMMITTEES of Cribbage at the Adult Day Services program.

EXECUTIVE COMMITTEE FINANCE COMMITTEE BOARD OF DIRECTORS PRESIDENT CHAIRPERSON: David Brand David Brand David Sitarik Jim Court VICE PRESIDENT Lorraine Desmarais NOMINATING COMMITTEE Dr. Christine Watson Rick Ratte (retired early 2021) CHAIRPERSON: Carolyn Strutt Beverly Sabourin PAST PRESIDENT David Sitarik Carolyn Strutt BY-LAW REVIEW COMMITTEE Dr. Laura Sokal TREASURER CHAIRPERSON: David Sitarik Kaely Zettel Carolyn Strutt Rhonda Taylor EXECUTIVE SECRETARY RESPECTFUL WORKPLACE Jim Court COMMITTEE Dr. Christine Watson BOARD SECRETARY CHAIRPERSONS: Kaely Zettel Rick Ratte Barb Greenham STAFF Lorraine Desmarais REPRESENTATIVES Caroline Kyoon PLANNING COMMITTEE Mandie Timko CHAIRPERSONS: Dr. Christine Watson Rhonda Taylor

FINANCIAL AUDITORS PricewaterhouseCoopersLLP

6 RESILIENCE7 THE CLASSROOM HERB GARDEN CEO’S REPORT in The Resources for Adolescent Parents program fares well with a bright southern exposure.

NEW DIRECTIONS: ever-changing set of directives. protective equipment (PPE) Understanding that this pandemic to the front lines, initially A RESILIENT ORGANIZATION was requiring constant adaptation purchasing or making our own. and change, we worked to keep The Opikihiwawin sewing room Resilience is a complex concept Thankfully, our experience over up and keep our front-line staff became a hub of activity with and a dynamic one such that the the last year and a half has shown informed. Teams started briefly staff making masks and then definition and understanding of us to be a resilient organization; meeting every day to manage. gowns for distribution to the front resilience changes over time. The in our people, our , We scrambled to get personal lines. Our operations personnel current definition is usually along and most importantly, in our spirit. were run off their feet collecting the lines of a positive adaptation Our front-line staff, working and distributing all manner to difficult circumstances. directly with the individuals of PPE and cleaning products. Difficult circumstances! Indeed, supported in their homes, Communications geared up and we have been experiencing many have been steadfast and have an Update was published daily challenges since the beginning of weathered the day-to-day at the beginning of the pandemic the global coronavirus pandemic. changes in direction and to keep everyone as informed Luckily, New Directions has been instruction about how best as possible. Immediate efforts around a long time, since 1885 to reduce the COVID risk. to prepare staff to re-deploy had and has persevered through many At first, there were daily HR pumping out letters to inform difficult times throughout its circulars with new staff of such changes. All teams history. But it is safe to say that information from the were scrambling to adjust and the COVID-19 virus has been Department of Families adapt. And all showed great challenging us more than anything presenting us with a resilience as they maintained an has in the past. seemingly endless and even keel and got the job done. RESILIENCE8 9 OPIKIHIWAWIN STAFF (l-r) Karen, Tiffany, Darlene, Kyle honouring Orange T-Shirt Day September 30, 2020.

Classes, job training and “OUR FRONT-LINE STAFF, WORKING counselling sessions continued, DIRECTLY WITH THE INDIVIDUALS adaptations to delivery happened fast and accommodations for SUPPORTED IN THEIR HOMES, HAVE BEEN individuals needing help to STEADFAST AND HAVE WEATHERED THE connect virtually were made. DAY-TO-DAY CHANGES IN DIRECTION And then, it continued. We had AND INSTRUCTION ABOUT HOW BEST TO to keep going, keep persevering. Luckily, this virus has come in REDUCE THE COVID RISK. “ waves so there has been periods of relative calm before the next surge, allowing us to catch our vaccinated now, as are the staff manager and coordinator in our breath, note the lessons learned that work with them, so that the Roots program directly helping and adapt, and then attend to areas hardest hit in the first wave care for five children being parented other matters other than COVID are now at less risk. However, by a single grandmother who for a bit. in this third wave, our staffing is has COVID and is in the hospital. As I am writing this, we are being heavily impacted by the Two of the five children now have deep into the third wave and spread of variants into younger COVID as well. Our staff are doing experiencing more widespread cohorts with more need for more all they can to support this family, challenges thanks to the new people to isolate, including many working directly in the home variants. Luckily, many of our of our staff. Of the staff still and taking care of the kids. And most vulnerable individuals are working, many are going above this is just one of our many stories and beyond to help. Like the case 10 RESILIENCE 11 RECOGNIZING AND ACKNOWLEDGING the commitment of our front-line workers supporting individuals in the community. RESILIENCE during this time. Our staff are “FLEXIBILITY, TEAMWORK, CREATIVITY, special organization. And to my truly amazing and are rising to all direct reports, all rock stars, I am AND COMMUNITY SPIRIT ARE IN FULL the challenges COVID is throwing humbled by your perseverance, at them. Staff teams most EVIDENCE AT NEW DIRECTIONS! WE REMAIN your integrity and by your love affected during the first wave OPTIMISTIC WITH A STRONG “WE CAN DO of the people we support at are now offering help to teams New Directions. I could not have THIS” ATTITUDE.” just now becoming affected, asked for a better group of people sharing information and to make this pandemic journey equipment. “COVID lessons” reached their term limits this year. financial acumen, and his support with! Thank you from the bottom learnt are being shared. Mandie Timko has completed for these many years. of my heart. Flexibility, teamwork, creativity, two terms as a staff board I want to close by offering my New Directions is a strong and and community spirit are in full representative and I thank her sincere and deep gratitude to resilient organization and one evidence at New Directions! We for her enthusiasm and support. the New Directions Management I am humbled to lead. We will remain optimistic with a strong Kaely Zettel brought her legal team, including Coordinators, Case emerge from this pandemic even “we can do this” attitude. expertise to us ten years ago and Managers and Home Supervisors. stronger as we have been tested completed numerous projects Our work is greatly helped by a These committed and talented and remain solid and resolute. including a major overhaul of our strong and committed Board of people have been steadfast in We have a culture of resilience, by-laws. We will miss Dr. Laura Directors. I thank Jay Hrynkiw their efforts to do everything we bounce back and forge ahead Sokal’s warmth and generosity for extending his term as a staff possible to support their teams in a good way, even stronger to New Directions. Finally, we board representative at the begin- to manage this virus. They are all than before. thank David Sitarik, CPA, our marvelous people who live the ning of the pandemic. Sadly, four DR. JENNIFER FRAIN, C.Psych., Board Treasurer, for his dedication, other Board members have also values of New Directions each day Chief Executive Officer and make New Directions a very

NEW DIRECTIONS AWARDED $1000 GRANT from The Foundation’s Centennial River Trail 12 Selfie Contest – Marina Albo, Barb Greenham and Lori Hunter (pictured) braved the cold to do their selfies! 13 PRESIDENT’S REPORT

WHEN I THINK OF RESILIENCE, I THINK OF those challenges while maintain- The individuals supported are an intellectual disability, under- Having a support system that ing an industry lead in the now facing a ‘new normal.’ Care standing why hugs and smiles is caring and accountable is an THE SYNONYM – PERSEVERANCE. level of services provided to workers are wearing their PPE seemingly are a thing of the past important part of a successful the individuals and families it throughout their shifts; and smiles is very confusing. Personally, organization. This includes open It has connotations of fail and dreams become reality for the supports, allowing them to can only be seen in their eyes I experience firsthand in my own communication, a continued repeat, until you get it right. That individuals they support. live a better life, to dream, and tone of voices. For many with home that which most in our sense of purpose, without loss of is not how I see the history and This organization has been around and to be included in society? community must be experiencing. empathy and compassion to those legacy of New Directions. In the for a very long time; over 135 From my observations as a So how does New Directions in need, and a clear strategic plan. context of New Directions, I see years. New Directions has bridged Board member, I have seen the adapt? Well luckily there is an It is with great anticipation that great persistence and tenacity over troubled waters, surviving leadership team’s nimble approach, excellent Tone at the Top. The New Directions now embarks on from the front-line staff all the through two great wars, through embracing change to improve behavior and mental processes the development of a renewed way through to the senior lead- the deadliest of all pandemics processes, and coping with various of the leadership team sets an Strategic Plan in the coming year. ership team. New Directions has (Spanish Flu), a great depression, forms of crisis. The staff and senior example for all staff. The excellent Lessons learned in the past 18 been able to weather the most and countless changes in leadership team have been able use of intellectual capital learned months will certainly bear on recent pandemic storm and governments. There are very to recover quickly when presented through all the years of experience the determination of risks that overcome the detours thrown its few organizations that can say with obstacles, not suffering, protects the individuals, families the organization faces and the way. The staff have taken on the that they have had the resilience but absorbing the changes and and staff during this period of strategies it will put in place to extra burden and risk during the that New Directions has had. confidently meeting challenges crisis. The leadership team shows mitigate those challenges. time of this pandemic to ensure So how did New Directions head on. resilience by applying solutions Before I conclude, on behalf to the that they provide the best level of overcome all the challenges and and empathy to reduce the nega- Board, I bid farewell and send my

care possible making hopes and RESILIENCE obstacles thrown its way over tive effects of this pandemic. the years? How did it accomplish

14 99 99 15 RESILIENCE “THE INDIVIDUALS SUPPORTED ARE NOW expertise on various matters web-site and the addition of the over the years and was instru- ‘Meet the Team’ page where you FACING A ‘NEW NORMAL’. CARE WORKERS mental in the By-law amendments can read up on the members of the ARE WEARING THEIR PPE THROUGHOUT that occurred a few years ago. Board and the Senior Leadership THEIR SHIFTS; AND SMILES CAN ONLY BE Very appreciated Kaely! Team. And don’t forget to donate to the Endowment Fund while on SEEN IN THEIR EYES AND TONE OF VOICES.” Dr. Laura Sokal, also joined the Board in March, 2011 and co- the web-site! Thanks to the many chaired the Respectful Workplace who have donated to date. appreciation to Jay Hrynkiw, And a heart-felt “thank you!” goes Committee and graciously shared To close and on behalf of the entire who stayed an extra few months to our retiring Board members: her educational and sociological Board, I thank all the staff for as staff representative to the David Sitarik, CPA, joined the perspectives with the Board and their resilience and for focusing end of 2020 to ensure the Board Board in March of 2011 and most staff. Thanks for your contributions on the critical components to keep was not left with a sudden recently held the position of in ensuring good governance at the service standards at the best vacancy during the onset of Board Treasurer and Chair of the Board level! possible level during these trying the COVID lockdowns. As well, the Finance Committee. Thank The Board has some new faces times. It is with your drive and I thank Mandie Timko for you for sharing your business, this year and I welcome the commitment that New Directions serving two terms as a staff tax, and accounting expertise addition of Beverly Sabourin and remains at the forefront of the board representative. Welcome all these past ten years! Rhonda Taylor. It is fantastic to service industry which it serves. to Caroline Kyoon who has Kaely Zettel, joined the Board have you both on the Board. With DAVID BRAND stepped in mid-fiscal year to take Board President in May, 2011 and chaired the that in mind, I invite all readers to over Jay’s place on the Board. check out New Directions’ revised By-law Review Committee. CAFE 6 INSTRUCTOR Kaely willingly shared her legal Rafaella Picicci-Wiebe holds one of the many food donations New Directions has received this year.

16 17 18 RESILIENCE Coordinator inTraining OpportunitiesforYouth Work 2ItProgram andMonaNeufeld, Instructional FRANCES ROBERTSON to one that has gone almost completely digital. to onethat hasgonealmostcompletelydigital. gone from aworld dependentonin-personcontact much haschangedfortheseprograms. They have have adaptedtoonlineandblendedlearning,so In thealmostyear andahalfsincetheprograms overcome manybarriers. strengths whilerecognizing that peoplehave hadto There isalsoadistinctemphasisonidentifying THE LABOUR MARKET. YOUTH WITH SKILLS TO JOIN AIMED AT SUPPORTING AND EMPLOYMENT SERVICES UNIQUE, PRE-EMPLOYMENT YOUTH CONSISTS OF THREE TRAINING OPPORTUNITIES FOR RESILIENCE IN LEARNING (left), Instructor in the (left), Instructorinthe

day. Butstill,they have shown tremendous creativity like they are hidingbehind acomputerscreen all model. “Ithasn’t beeneasyforsometobefeeling own challengesinadaptingtoavirtuallearning Cyndi admitsthat herstaffhave experienced their forever orwe cancomebacktotheclassrooms.” with them,whetherthat meanswe are virtual right now. Ifrestrictions changethenwe canchange for Youth says, isusandthiswhat we do “This Schotchenko, ManagerofTraining Opportunities With a‘we do what we needtodo’ attitude, Cyndi continue toreach outtoyouth inthecommunity. that Training OpportunitiesforYouth madeto Good doesnotbegintodescribetheadaptations And outofthat somethinggoodcanhappen. to overcome challengesandwork through problems. people tapintotheirstrengths andsupportsystems bounce backfrom difficultlife events. Resilient Resilience istheabilitytowithstandadversity and pandemic firstbegan. Things lookentirely different from whenthe

19 STORY and teamworkSTORY in coming up with new programming STUDENTS IN THE TRAINING OPPORTUNITIES FOR YOUTH WORK2IT PROGRAM have been learning how to make smudge kits. for the youth they support.” The program identified a need for smudge kits for the students. All our Some of the major aspects of the Training programs within Training Opportunities for Youth provide smudge bowls for the students who want one. We were purchasing these from an outside Opportunities for Youth programs are to provide company and realized that we can employ our own students to make them. the students with guidance for emotional regulation and peer connections within a cultural setting. Everyone has exhibited resilience in the on-line It can be difficult to give the students these supports learning world. Youth that used to come to a program when you primarily spend time with them on a have continued to step up and show their commit- screen. But the youth are eager to relate to someone ment to succeeding in the program and getting their and the staff have found ways to engage them, work done even though the format has changed. mainly through weekly in-person socially distanced “There was a drop in the number of students that meetings at the students’ homes. wanted to and could participate when things moved on-line,” says Frances Robertson, Instructor in the Work 2 It program. “But for many students, being COMPLETED SMUDGE KITS INCLUDE: a bowl, matches, a tea light, a card in the program helped them get through quarantine. that explains the different medicines and their uses, and 4 types of sacred medicine including Tobacco, Sage, Cedar, and Sweet Grass. With nothing else to do, they wanted to challenge themselves to finish the program.” 20 121 22 “ the staff and other students and she has become an the staffandotherstudents andshehasbecomean It didn’t take longforhertogetcomfortablewith in Essence.“Essencewas quietwhenshefirststarted. Her instructorisproud ofthegrowth shehasseen New Directions makingsmudgingkitsparttime. Beauty Box by Sheriffandtheotherwithin in duringtheWork 2Itprogram. Onejobisat the has foundtwo jobsasaresult ofthework sheput Has itbeenworth it?Sheproudly says that she needed traininginthekitchenthat shehasleft. is excited tofinishsomeassignmentsandthehours because ofCOVID.” Despitethat, Essencesays she says that “Ithasbeenharder tointeractwithothers Essence Jolin,astudentintheWork 2Itprogram, RESILIENCE IS THE ABILITY TO THROUGH PROBLEMS.” COME CHALLENGES AND WORK SUPPORT SYSTEMS TO OVER TAP INTO THEIR STRENGTHS AND LIFE EVENTS. RESILIENT PEOPLE BOUNCE BACK FROM DIFFICULT WITHSTAND ADVERSITY AND

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* that they cantomove forward onthepath. the staffand youth are working hard tolearnall hopes andplansdifficulttoenvision,buteach day students andstaff. New restrictions makelongterm principles fortheTraining Opportunities for Youth Flexibility andresilience continuetobethecentral and theirskills.” leaving theprogram more confidentinthemselves through theprogram more easily. Those kidsendup or thosewhoare tooshytospeakupinclassget around themandithelpstheoneswithanxiety private teachingwiththekids.It’s more centred Online learningishard, butitalsoallows one-on-one says that “students seemmore focusednow. the Training OpportunitiesforYouth program, definite benefits.Andrea Dunbar,in aninstructor The challengestomove onlinehave hadsome first onethere toofferherhelp,” says Robertson. something andthestaffare busy, Essence isthe amazing helper. Ifastudentneedshelpwith W.E.S.T. (Work ExperienceSkillsTraining). including T.R.Y. (Training Resources forYouth), Work 2It,and Training OpportunitiesforYouth includesseveral programs

STORY FAST (Including 125 Cree distributed (Including 125Cree distributed and 125 Ojibwe distributed.) and 125Ojibwe distributed.) COME AND GO 82,000 MASKS DISTRIBUTED MASKS DISTRIBUTED FACTS COME AND GO 15,470 FASA: FASA: Unique views in20/21 From November 2020 Language translations Language translations to March 2021 at to March 2021at New Directions. New Directions. BIG FEELINGS BIG FEELINGS BIG FEELINGS VIDEO 9 ONLINE ONLINE BOOK

cover front linework at OJIBWE LANGUAGE 1,800 CLASS (2020-21) CLASS Regular attendees MASKS SEWN SEWN MASKS By Opikihiwawin New Directions Re-deployed to EMPLOYEES volunteers 50 59

*FASA: Families Affected by Sexual Assault pandemic withpsychology, Doing direct support work Doing direct supportwork psychiatry & occupational psychiatry &occupational Individuals served during Individuals served during *MACC: Multidisciplinary Assessment *MACC: MultidisciplinaryAssessment across the organization! across theorganization! WORKERS (2020-21) WORKERS 6000+ MAKING SENSE OF MAKING SENSE OF Webinar registrants ND FRONT LINE ND FRONT LINE therapy services NUMBER OF NUMBER OF 685 155 TRAUMA MACC FASA: and ConsultationCentre

23 AREAS OF SERVICE

CULTURE, EDUCATION TRAINING OPPORTUNITIES ADULT HOME AND CLUSTER HOUSING (18+) AND TRAINING FOR YOUTH SUPPORT SERVICES Intensive housing model providing Consists of three unique, OPIKIHIWAWIN ADULT DAY SERVICES a transitional setting for individuals pre-employment and employment Responds to the needs of (SIX PROGRAMS) grappling with multiple barriers services aimed at supporting Indigenous foster and adopted Offers education, recreation and to independent living. youth with skills to join the work experience to people with children and youth and their DEAF HOME SERVICES labour market. intellectual disabilities and/or families by providing cultural edu- Provides support to Deaf, hard mental health concerns. cation, supports and advocacy. TRANSITION, EDUCATION of hearing, and non-verbal adults AND RESOURCES FOR eligible for residential and/or RESOURCES FOR FEMALES (TERF) ADULT FAMILY SUPPORTS daily living support programs. ADOLESCENT PARENTS Is a transition, healing and Provides community and home- Offers a full-time high-school based supports to adults living education program for children, SHIFT STAFFED HOMES curriculum to pregnant and with intellectual/physical/mental youth, adults and transgender Provides a safe and secure, parenting young women in an health challenges who reside in individuals who have been 24-hour shift staffed residential off-campus Gordon Bell High their family home. exploited/trafficked through the care for adults with disabilities. School classroom. sex trade (prostitution). ADULT HOME SHARE SUPPORTED Connects a person needing INDEPENDENT LIVING support with a Home Share Supports people who have Provider and they live together intellectual disabilities and/or in the provider’s home. mental health concerns who are choosing to live independently ADULT DAY SERVICES STAFF pose for a photo to post on Facebook where they connect in the community. on a regular basis with the people they support.

24 25 CHILD HOME SERVICES Case Managers, SAGE growing in the ground. Coordinators, Foster Parents, and children picking sage before having a BBQ at the beach.

CHILD HOME THERAPY AND FAMILY THERAPY SERVICES SERVICES CLINICAL SERVICES Provides support to families with COMMUNITY HOMES FOR FAMILIES AFFECTED BY children under the age of 18 through CHILDREN (CHC) SEXUAL ASSAULT therapy, drop-in phone counselling, Offers a shared home environ- Provides therapy to families with groups, and training. ment, staffed 24/7, for children children who have been sexually ages 8-12 or youth ages 13-18 assaulted by someone that is not SOCIAL ENTERPRISE where they can develop a sense a parent or sibling. Two training opportunities that provide supervised, hands on, of belonging and have opportuni- FASD FAMILY SUPPORT, ties to engage in a meaningful EDUCATION AND COUNSELLING training and employment for youth life, experience healing from PROGRAM and adults who benefit from the Works with families raising past hardships and a healthy FAMILY CONNECTIONS of children and family and are INDEPENDENT AND MENTORED increased support provided. children with FASD or confirmed development, and pursue their Offers supports for children phased out as needs decrease. INDEPENDENT LIVING Individuals gain skills that can pre-natal exposure to alcohol. goals and dreams. and youth to have successful In the Landlord Mentor model help them transition to continued FAMILY STEPPING STONES meaningful employment in the opportunities to fulfil their dreams youth get the opportunity to MULTIDISCIPLINARY DEAF HOME SERVICES Offers supports for families who to reunify with their loved ones experience living in the community ASSESSMENT AND community. ND Property Services Provides support to Deaf and struggle with parenting due to CONSULTATION CENTRE (MACC) or to move into an alternative and develop independent living provides training in the lawn hard of hearing children and various factors (e.g., substance use, Offers diverse multidisciplinary home (foster home) where they skills with individualized supports care and construction industry. youth involved with or in mental health, lack of resources, clinical and cultural services are loved, supported, can belong in place. The landlord has a dual Café 6 provides training in the the care of Child and Family trauma, lack of supports, etc.) to individuals who are unable and contribute, and can keep role: regular landlord and mentor. food preparation industry. Services (CFS). and whose children are in care of to access community services meaningful connections with their CFS or at risk of coming into care. due to systemic barriers culture, family and community. (Psychology, Occupational Initial supports match the needs Therapy, Psychiatry, Pharmacy, Dietitian, Nursing). 26 27 ENDOWMENT FUND GRADUATION is a happy occasion for Destiny! DONOR THANK YOU

NEW DIRECTIONS WOULD LIKE TO TAKE year filled with some challenging Our generous and committed experiences; however, her strong THE ALLIE BOARDMAN donors continue to support THIS OPPORTUNITY TO THANK OUR will and desire to have a healthy SCHOLARSHIP BURSARY individuals at New Directions GENEROUS DONORS WHO HAVE MADE GIFTS successful life have helped her not In the spring of 2013 we to make the most of their skills TO OUR ENDOWMENT FUND. give up and keep going forward. launched an annual and talents. Olga Shmelova, the former Allie Boardman Education Managed by The Winnipeg Clinical Coordinator of Child Scholarship Bursary. Allie Foundation, the New Directions The purpose of the Endowment IN 2020 THE ALLIE BOARDMAN Home Services said “She’s been It has been Destiny’s dream Endowment Fund began in 2002. Boardman worked with Fund is to provide funding for SCHOLARSHIP BURSARY WAS a pleasure to work with and since a very young age to become The Foundation provides an AWARDED TO DESTINY OAKES youth at New Directions for activities and supports that are provide services to. She’s a very a nurse and serve people in her annual distribution of income Destiny moved into the Mentor her entire 45-year career. often financially out of reach for intelligent young lady with a community. to New Directions. The principal Landlord Independent Living the individuals we support. huge caring heart. She’s been Destiny finished her first year remains invested with The Program in August 2019. She The Endowment Fund also open to receiving guidance this spring and said “With COVID, helpful. She is now living in her Winnipeg Foundation. was looking forward to having supports the Allie Boardman from her Support team and has some moments were hard with own apartment and has three an opportunity to learn more We would also like to thank Scholarship Bursary awarded to expressed her appreciation writing papers, meetings every- years left to get her degree. life skills that would prepare The Winnipeg Foundation for a youth entering an education or towards this opportunity.” day, papers to write and tests She wants to be a pediatric nurse her for the successful transition providing matching grants to job-training program (University, and quizzes to take. Questions and work with kids because, into adulthood. Destiny successfully applied to the fund. College or Trade School) based the Access Program through for the professors had to be as she says with a laugh, “I am a For almost a year, Destiny worked We are very grateful to all who on recommendations from their the University of . The emailed and it was busy, but I child at heart.” hard to reach her biggest goals – have supported the Endowment Service Area Manager. Program is helping her prepare liked it,” she said. She is also looking forward to graduation from high school and Fund and wish to acknowledge her Nursing Program application. She had the support of the helping her community and travel- being accepted to the University the generosity of the donors on and an ling the world as a nurse because of Manitoba. She’s had an eventful the following pages. Elder which she found very there are “endless possibilities”.

28 29 ENDOWMENT FUND DONORS GENERAL DONATIONS

INDIVIDUALS Dr. Jennifer Frain and Andreas Petrela Paiement CORPORATIONS, Ross and Bette Jayne Taylor – Dr. Matthew Decter The Winnipeg Foundation – Anna Albo Norma Pittman FOUNDATIONS AND General Fund Sean Gander ORGANIZATIONS Marina Albo Marian Rands Edison Garcia Agape Table Second Harvest Emergency Food Vivian Albo Marc and Sherri Rittinger Security Fund and Minister of Reesa Gottschalk and Family – Aulneau Renewal Centre-GIK* Dr. Rose and Rob Barg – Elizabeth Schwersensky Agriculture and Agri-Food In honour of Esther (nee Rivkin) In honour of Les & Mariann Bate Family Fund for Youth, on behalf of the Government and Joseph Pollack Sarah Simpson – Yellowquill – GIK* Zacharias In Memory of Clive C. Bate – of Canada Brian Harris David Sitarik The Winnipeg Foundation Jessie Bissoon St. Chad’s Anglican Church Jennifer Hume Alma Sobkowich – In memory Canadian Women’s Foundation, Joan Blight of Keith Menard Ted Rogers Community Grants Lori Lynne Hunter Safer + Stronger Grants Program, David Brand Dr. Laura Sokal and Dr. John Sokal Women and Gender Equality – Telus and Child and Family Penny Jackson Government of Canada Services Christina Cassels Carolyn Strutt Harvey & Jane Janzen – Reis Chase – In honour of Emergency Community Support The Winnipeg Foundation In honour of Les & Mariann Linda L. Taylor Yanita Rowan Fund and Canadian Red Cross Zacharias Beverly Thiessen United Way Winnipeg Jim Court Emergency Community Support Audrey and Wayne Kelly Mandie and Will Timko *Gift-in-Kind (GIK) Fund and United Way Centraide Janet and Neil M. Cutler Gifts are included from April 1, 2020 to Dave and Colette Macpherson Emily Yakashiro – In honour May 21, 2021. We apologize for any errors Face Masks of Manitoba and Royal Dena Decter of Carol Storey or omissions. James Mercury Bank of Canada Dr. Charmayne Dubé Aura Morrissette Jessie Zacharias – In honour of GILLES (pictured above) enjoys a Rapid Housing Initiative and Marianna Fedoryshyn Les & Mariann Zacharias birthday celebration with Tim’s coffee and a Lisa Neufeld The Government of Canada snack from the comfort of his home. Dr. Carolyn & Paul Peters – through Canada Mortgage and Housing Corporation and City (Pictured below) OVER THE PAST YEAR In honour of Les & Mariann horse back riding lessons were a welcome of Winnipeg Zacharias activity for the people will support.

30 31 THANKS! VOLUNTEERING LEADS TO AWARD

CARLEENA WAS THE RECIPIENT OF ONE OF THE PRESTIGIOUS CHIEF JUSTICE RICHARD “I am an Indigenous first-year law WAGNER AWARDS. student at Robson Hall who is enthusiastic and passionate about

The awards celebrate outstanding commitment to PBSC’s purpose volunteering with PBSC, and Pro Bono Students Canada (PBSC) of providing free legal support the not-for-profit organization volunteers across Canada who to people and communities facing New Directions. Working on a legal embody the core values of dignity, barriers to justice. analysis of a Federal Bill and a equity, and humility. ​The primary goal of this prestigious In 2020, with the support of awards program is to celebrate and Provincial Strategy aimed at the Right Honourable Richard recognize PBSC’s outstanding reducing Indigenous children in care Wagner, Chief Justice of Canada, Student Volunteers, who exemplify: and the sexual exploitation of PBSC launched the Chief Justice ​• commitment and initiative; youth in Manitoba was rewarding Richard Wagner Awards to • positive impact on the Partner recognize our outstanding student and eye opening to the current Organization, community, clients, volunteers across the country. The and/or access to justice; issues going on within our society. awards recognize one volunteer This experience came with many from each participating law school • leadership in supporting Chapter who has demonstrated their Chapter, peers, and/or fellow new skills that I will take forward exemplary leadership and student volunteers; and, in my life.” • upholding a high standard of ethics, CARLEENA CAVALLO – CARLEENA CAVALLO integrity, and professionalism. University of Manitoba, Faculty of Law

32 33 RESILIENCE 34 “ they never gave uponme.” during mydarkesttimes, New Directions gave tome grateful forthesupport how farI’ve come.I’mtruly day andremind myselfof everyone. Iread themevery receive thesemessagesfrom so itwas really specialto I COULDN’T HAVE A PARTY BECAUSE OF COVID,

“ Indigenous Psychologist who, (together with Indigenous Psychologist who,(togetherwith number was sosmall!”saidDr. Lindsay Woods, an wasancestry inCanada.“This shockingthat the than twelve practicingpsychologists withIndigenous Calls toAction, estimated that there were fewer in theirresponse totheTruth andReconciliation In 2018,theCanadianPsychological Association, CREATE OPPORTUNITIES CONNECTION CALLS (A) NON-DIVERSE PROFESSION PSYCHOLOGY IN CANADA IS SERVICES AT NEW DIRECTIONS. WOODS, DIRECTOR OF CLINICAL MANITOBA,” SAYS DR. LINDSAY PSYCHOLOGY PROFESSION IN DIVERSIFICATION OF THE AIM IS TO CONTRIBUTE TO THE OVERALL AND PART OF OUR

according toplans,asthey experienced during to beobservant andflexible whenthingsdonotgo Students are involved inchallengeslikelearning on students’ career paths. relationships withpracticingpsychologists toconsult forprofessionalconnections reference letters and observe thework ofpsychologists whiledeveloping for undergraduate studentstoexperience and University ofWinnipegandcreates opportunities Mentorship Program isapartnershipwiththe individuals we support,andtheprofession.” The Dr Ordóñez says “Itsatriplewin!For students, Directions’ servicesduringthepandemic. reduce socialisolation forpeoplesupportedby New students ispartofthisMentorshipProgram to Weekly ConnectionCallsby motivated psychology in psychology todiversify theprofession. pathways forpeoplemoving toward graduate work understand thebarriersandpossiblecareer Directions. Thisproject willhelpNew Directions to for undergraduate psychology studentsat New Dr. AliciaOrdóñez) oversees theMentorshipProgram

35 STORY "STUDENTS ARE INVOLVED IN CHALLENGES LIKE LEARNING TO BE OBSERVANT AND the pilot phase when they had assisting roles in group FLEXIBLE WHEN THINGS DO NOT psychologists at any point. Andrea said, “I appreciated interventions with children who had disabilities. knowing the discussion was useful to the young man, GO ACCORDING TO PLANS..." Just because there was a plan did not mean that and overall I felt much more confident in my studies.” things turned out that way exactly; changing plans to Seeing the prevention programs and adapted counsel- better respond to needs was a better approach than in people’s lives”, says Dr Woods. Her philosophy is: ling models at New Directions in action and hearing expecting children to match the plan! The Mentorship when we have more fun, we feel better. the New Directions’ professionals describing what Program also had to adapt to the realities and limita- now offers this opportunity they do during some of the presentations, made all tions imposed by the pandemic and created the weekly for students to gain exposure to applied psychology the classroom material Andrea had learned prior to Connection Calls. This offered a creative alternative in the community under the leadership of Dr. Doug the applied work, make more sense. for children and adults isolated in their homes when Williams and Dr. Aynslie Hinds; they were instrumental Andrea also noted that perhaps in an odd kind of groups or activities in person were not an option. this year in ensuring that the undergraduate students way, having to make the connections virtually as a Many people have benefited from the Mentorship received a certificate at the end of the year indicating mentor may have helped “break the ice and led to Program. The family members coming to New that they participated in the project. The students good rapport quickly with the young man.” Connecting Directions for support have expressed that the calls can also try out their active listening skills or work on with this young man felt very different than sitting and extra connections were very helpful. “Reducing goals with the individuals they virtually mentor. in a classroom learning about theories. Andrea said, social isolation is part of improved mental health,” says One of the psychology students, Andrea Clarke, said “this is real, this is a conversation with a real person Dr Ordóñez. Some of the children being mentored were she mentored a young man in his late teens who for a purpose! It felt good!” identified by the Province of Manitoba as high needs 2 wanted to learn to stop teasing people and have more The “Connecting Calls Mentorship Program” is young children and extra connection has been very comfortable friendships. She made weekly Connection an exciting project where everyone benefits, and important for the children and their significant others. Calls and although she was a bit nervous at first, she the data being collected will assist in creating “The Connection Calls” were definitely about having felt good about the connection right away and it was greater diversity in of one of the central professions fun, socializing and talking about interesting things very helpful to know she could consult one of the addressing community mental health concerns.

36 37 ARNOLD SHOWS OFF his holiday cooking skills with THANKS TO SUPPORTERS a beautifully baked chicken.

CORPORATE Shivoan Balakumar Margarete Anne Dr. Doug Williams SUPPORTERS: Advisor, MSc, Senior Project Manager, Campbell-Rempel Chair, Psychology Department National Collaborating Centre for Academic Fieldwork OT Reg Coordinator, University of Winnipeg Agri-Food Canada Infectious Diseases, CHIRP Advisor, Department of Occupational Therapy, Manuela Parcells, BH Ecol, Food Rescue Community HUB: Information and College of Rehabilitation Sciences/ Research Partnerships University of Manitoba Workplace Placement Coordinator Safeway Division of Extended Education/ Saje Dr. Marlene Bonnycastle Patti Kafka University of Manitoba Associate Professor, University Field Program Assistant, Fort Garry Second Harvest of Manitoba and Inner City Campuses, Faculty of Dr. Judith Hughes Associate Dean Faculty of Social Work, Sprott Foundation Social Work/University of Manitoba Sandi Gendreau, MSW, University of Manitoba Coordinator: Field Education/ David Sullivan, MSW, INDIVIDUAL Placements, Practicum Coordinator, Faculty of Colleen Isfeld SUPPORTERS: Social Work/University of Manitoba Academic Coordinator, Disability & Betty Wedgewood, RPN, B.Ed., Support Program, Students from the Faculty of Clinical Placement Coordinator/ Dr. Roberta L. Woodgate, RN PhD, Medicine, University of Manitoba Instructional Associate, Psychiatric Faculty of Nursing, University of Diane Parris Academic Coordinator, Child and Youth Dr. Aynslie Hinds, BAH, BSc, MS PhD, Nursing Program/Faculty of Health Manitoba Studies, Care, Red River College Senior Research Associate, Institute of Kelly Stifora Urban Studies/University of Winnipeg Patricia Haberman OT Reg (MB) Teresa Allison, , RESILIENCE LIT Work Placement Coordinator, Instructor/Fieldwork Outreach Library and Information Technology Field Placement Liaison, Dr. Javier Mignone Professor, University of Manitoba, Developer, Department of Occupational Diploma Program, Creative Arts Department Of Community Health Therapy, College of Rehabilitation Department, Red River College Carl Heaman-Warne, M.MFT, Sciences/University of Manitoba Sciences and PROPER (Program and Dr. Keith Lowe PH.D. CANDIDATE, RMFT Policy Evaluation Research Group) PhD Assistant Professor, Practicum Coordinator for Master of Community Health Sciences, Marriage & Family Therapy Program University of Manitoba Faculty of Education, University of Winnipeg.

38 39 THANKS! 40 planting them in the pots they had painted. planting theminthe potsthey hadpainted. hone theirskills.Creating theMother’s DayFlowerpot Project includedsecuringdonations offlowers and to gooutintothecommunityandfind work) – the Work2It program provided opportunitiesforstudentsto DESIGNED TO CREATE “IN HOUSE” JOB-SKILLS TRAINING FOR STUDENTS Canada, and the Employment Canada, andtheEmployment The PublicHealthAgencyof of CanadaDepartmentsincluding Active Living.TheGovernment Training andHealth,Seniors Development andJobs, Education, Justice,Economic Manitoba Departments:Families, work. They includetheProvince of for theirongoingconfidenceinour and thankoursustainingfunders We would liketoacknowledge THEIR ONGOING CONFIDENCE IN OUR WORK. THANK OUR SUSTAINING FUNDERS FOR WE WOULD LIKE TO ACKNOWLEDGE AND THANKS TO FUNDERS

Way, theBreakfast ClubofCanada, Shelter Foundation, the United Manitoba Real Estate Association Winnipeg Foundation, The and Renewal Corporation, The Authority, ManitobaHousing The WinnipegRegional Health their financialcontributions. their ongoinginsightaswell as major fundersandappreciate positive relationship withour We continuetoenjoy avery and theDepartmentofJustice. and SocialDevelopment Canada (not quite ready (not quiteready

individuals usingourservices. have referred andsupported Services Authorities and Agencies support. TheChildandFamily are most grateful fortheirongoing to meetcommunityneeds.We assisted uswithspecificprojects St. JamesAssiniboiawhohave Louis Riel,Pembina Trails and the WinnipegSchoolDivisions; We would alsoliketoacknowledge their ongoingsupport. needs andwe are mostgrateful for specific projects tomeetcommunity Canada have assisteduswith and CommunityFood Centres

THANKS!41 42 students. Only 11 organizations out of 39 canvassed students. Only 11organizations outof39canvassed number ofagenciesthat were willing toacceptpracticum pandemicdrasticallyeliminated a College said“The Patricia Haberman,FieldPlacementLiaison at Yellowquill at riskof beingunabletograduate. Program, theadvent ofthepandemicmeantthey were Program andRed River College’s Child&Youth Care Child&Family ServicesWorker Diploma support. For studentsenrolled inYellowquill College’s of peopleincontactwithstaffandthethey evaporate asorganizations move torestrict thenumber seen placementopportunitiesformandatory practicums Students enrolled inpost-secondary education have ESSENTIAL FRONT-LINE WORKERS. IN MEETING THE NEED FOR HAVE FACED ENORMOUS PRESSURES AGENCIES, LIKE NEW DIRECTIONS, HEADLINES. SOCIAL SERVICES PANDEMIC GO WELL BEYOND THE THE IMPACTS OF THE COVID-19 A PIVOT FOR PRACTICUM STUDENTS

positive forthevirus,they hadtoisolate fortwo weeks than ever before. Ifastafforclosecontacttested had skilledsupportsbecame more ofachallenge As thesecondwave emerged, ensuringthat theyouth home meantmore people inthehome. or working independently. Having astudentinthe of apaidemployee suchasadministeringmedications and therefore notabletoperformalltheresponsibilities Field placementstudentsare notNew Directions’ staff, additional exposure tostaffandthepeople we support.” extra persononashift,andwe feltwe couldn’t risk homes was paramount.“Practicumstudentswere an presented by having non-essentialvisitorsinpeople’s to minimize pointsofcontactandreduce therisk Development andLearning, Dr. Carolyn Peters, theneed programs. According toDirector ofOrganizational any studentplacementsinourcommunitysupport Last fallNew Directions decideditwas unabletooffer averted by achangethat benefited everyone. of delayed aspirations andongoingshortageswas and thecolleges,what mighthave beenayear thinking andcollaboration between New Directions accepted studentsthisyear.” Withsomecreative 3

had toexplore new avenues. AsElainePhillips-Turski, notice. Thisplayed havoc withtheschedules.Theteam and bereplaced by anotherworker onamoment’s responsibilities asotherstaff. Althoughtrainedasan and drive vehicles, were given keys andequal as regular staffwhichmeantthey could work alone three weeks training.After thistime,they were treated says, “As paidstaff, thestudents were initiallygiven doubled astheir300-hourpracticum.Phillips-Turski students were offered paidpositionswhichthen Instead oftraditionalunpaidfieldpracticepositions, entirely new poolofstaffing resources. youth care students’ needforplacementscreated an combining theneedforqualifiedstaffwithchildand to justonehouseasmuchpossible.” Theideaof studied childcare. We decidedtoassignthesenew hires people whohadchosenthisjobasavocation andhad Philips-Turski continued“Ourthoughtswere tohire could notalways takeashift.” STORYhired several casuals,but manyhadotherjobsand short staffedas we navigated thepandemic. We had described it,“We hadreached apointwhere we were a Coordinator withCommunityHomes forChildren MANY RRC STUDENTS a practicum atNew Directions. have enjoyed have enjoyed

of the youth I had spent so much time building a of theyouth Ihadspentsomuchtimebuildinga I startedajob.” Catherine shared that “Oneday, one so muchthat Iotherwisewould nothave haduntil “I hadsomanyhands-onexperiences andlearned were notableorpermittedtodo. to takeonresponsibilities that manyofherclassmates one ofourChildHomes,Catherine hadtheopportunity career working withyouth. Working at Dave’s Place, growing up,sheknew that shewanted a challenges considers thisherluckybreak. Having facedherown year Child&Youth Care Studentat Red River College, as paidpracticumemployees. Catherine Souza,afirst Homes forChildren Program welcomed ninestudents In springof2021,theNew Directions Community at acriticalmomentintime. paid employee provided aninfluxofstaffing resources the CommunityHomes,adaptation from studentsto gained agreat dealofconfidenceand knowledge.” For the learningcurve was immense,andthestudents extra staffforthree weeks, this was beneficialbecause

43 44 saying aword. WhenIwas abouttoleave, heranto extra hoursafterIwas offjustsittingwithhimnot nothing badwas goingtohappen.I actuallyspentthree and that Iwas gladhewas safe.Ijustheldhimandsaid shaking andscared andItoldhimeverything was okay came down andwent straightintomyarms.Hewas talking tohimwhilewe waited forhelp.Eventually he youth would helpmehimdown. Ispenttwo hours arrive. Ifeltliketherelationship Ihadbuiltwiththe to anyone. We called911butittook awhile forhelpto youth hadactuallyclimbed theroof andwasn’t talking having todealwiththat situation. Asitturnedout,the rapport withwent missing.That was myfirsttime involved inapracticumwith New Directions were For thecolleges,benefits of having theirstudents care forthem.Especiallywhenthingsgottough.” I knew thesekidsjustneededsomeonetolisten and hard somedays could be,thiswas thecareer forme. in me.” That was themomentIknew nomatter how me andsaid,“Ilove you, thankyou foralways believing

children and youth. children andyouth. Program have are alsodoingpracticums withour First NationsChild&Family ServicesWorker Diploma to findsolutions inthefaceofadversity. how flexibility, cooperation andingenuitycancombine an active paidpracticuminitiative was anexample of of atemporarilyhaltedfield placementprogram to that benefitedallsidesoftheequation. The adaptation able tooffertheirstudentsaplacementopportunity earning income.Anditmeantthat thecollegeswere and completetheireducational requirements while it meantthat they were able togainvaluable experience consistent care duringuncertain times.For thestudents, like Catherine were intheirhomestoprovide qualityand venture.” For thepeople we support,itmeant that people having paidpracticumstudentswas ahugelysuccessful after theirpracticumhourswere completed.Overall, had apassionforthework. Approximately sixwere hired duties andwent the“extra mile”– itbecameobvious they the organization. “Manyofthestudentsshoneintheir Phillips-Turski feltthat initiative was awin/win/winfor As theplacementliaison,thiswas incredible towitness.” would beprovided withthebestlearningexperience. extremely instrumentalinensuringthat thestudent to fitrightin,thefieldinstructor wasengagedand Nations ChildandFamily Servicesstudentseemed obvious. AsPatricia Habermanexplained, “OurFirst STUDENTS FROM YELLOWQUILL COLLEGE’S

STORY ND Property Services Lowes Little PizzaHeaven Kawaii Crepe Harstone’s BakeryandDeli Go Realty Express Employment European Meats andSausage ESM Security Drake HouseMoving Chuck’s Landscaping Chalet Tire Human Rights Canadian Museumfor Canadian Goodwill Brady Landfill THANKS TO EMPLOYERS

V.A.W. Systems Toro Security Tim Horton’s The Keg The Forks TD Bank Superstore Subway St. BonifacePallet Shoppers Shapes Daycare Safeway R&T Landscaping Quality Trailer Pita Pit Petro Canada Peachy Clean Opikihiwawin appreciate your support! cleaning business.We really moving companyandourhome utilized ouryard care services, Directions’ staffwhohave and thankthenumerous New would liketoacknowledge As well, Adult DayServices WIS International Department Winnipeg Water andWaste Winnipeg SquashClub W.H. Scott Value Village Valley Powder Coatings

THANKS!45 CHUCK GROENING / 30 YEARS Multidisciplinary Assessment and Consultation Centre (MACC) YEARS OF SERVICE RECOGNITION “Chuck has a long history of service to New Directions, starting as a student in 1989 and continuing with employment in a variety of service areas including FASA, Project Independence, KAREN HILL / 25 YEARS EACH YEAR NEW DIRECTIONS GATHERS LIST OF HONOUREES TRAILS, Home Services and now MACC. Chuck has his Bachelor Opikihiwawin of Social Work and is a Registered Social Worker, and in 2017, 40 YEARS “We at Opikihiwawin want to recognize TO CELEBRATE THE ANNIVERSARIES AND he received the Helen Mann Award for Social Work Excellence! Pam Gillman and honour your 25 years of loyalty, ACCOMPLISHMENTS OF OUR STAFF MEMBERS. What we appreciate most about Chuck is his dedication to hard work and dedication. You’ve 35 YEARS 2020 PRESENTED THE CHALLENGE OF presenting material to staff, care providers, foster parents, and inspired so many with the energy you Alison Lund individuals, in a way that is engaging, funny (cue the many bad FINDING A NEW WAY TO SAFELY RECOGNIZE always bring in any situation and jokes here), and truly indicative of someone who cares about 30 YEARS with a kind heart. You’ve always left AND HONOUR OUR STAFF. the well-being of others.” Chuck Groening people feeling cared for and heard.”

25 YEARS We gathered their accomplish- Over 70 staff we honoured for Sean Gander 30 25 ments and presented them on anniversaries ranging from Karen Hill our first ever live YouTube event 5 to 40 years, and in another first 20 YEARS TEREZA GOMES / 25 YEARS Tereza Gomes on November 27, 2020. we acknowledged those staff on Jessica Bosiuk Family Therapy Services Karen Vogt Dr. Jennifer Frain, CEO noted all our social media platforms. Cheryl Lynch “Mindfully committed to working with families, in the present, Christian Sehr in the presentation “We have Les Shoomski to bring deep healing from past traumas, with compassion, a stellar group of staff passion, and of course flair!” 15 YEARS celebrating milestones this Kathleen Kiernan year – congratulations!” SEAN GANDER / 25 YEARS Aaron Montney 25 Adult Family Supports & Cluster Housing 10 YEARS Dana Bowcott Frank Conci Dr. Carolyn Peters “Throughout the past 25 years, Sean has consistently Donna Connolly Johnathan Bevan been a compassionate and authentic leader that works Jason Cochrane Theresa Burke Pamela Friedrich in a person-focused manner. He continues to be an Joey Martin Jamieson Dyck amazing role model and mentor who leads by example.” Mark Hill Bausa Tyler Parks 46 25 47 KAREN VOGT / 25 YEARS Adult Home Share

“Karen has been an essential part of Directions’ journey. We are extremely grateful for her dedication and passion Ross LaVallee 25 YEARS CASUAL John Rabang as she works alongside individuals to advocate for their Olatunde Fatunmbi Christopher Clarke Heather Chernick Calin Adkins-Taylor rights to achieve their needs and aspirations.” 15 YEARS CASUAL Michael Seidu Alicia Freeman Francis Amara Carly Wilder Sandra Unger Kristen Robson Lee Juan Martinez25 Kylia-Marie Berthelette Sia Mary Yamba Juliet Francisco CHRIS SEHR / 25 YEARS Grace Oluwafemi Julius Evangelista Adult Day Services – DREAM Program Mandie Timko Penny Block Gerald Shane Smith “A true leader, care giver with a heart of Shannon Sagness FRANK CONCI / 15 YEARS 10 YEARS CASUAL Asmeret Bereketab gold. Kind, caring, inspiration to others.” Adult Home Share Alexander Guidry William Neufeld Michel Benjamin Spencer Oliver “Frank is known for his strong work Christian Carboh Shannon Unger Katherine Dobres ethic, his willingness to help others, 25 Mark Turay Bonsu Akosua and he’s proven himself invaluable in 5 YEARS Abigail Nicholls Melanie Anonuevo his many positions at ND.” Benisia Whenzle Karan Rai Jose Diaz Raheem Ajayi Abu Turay Kristine Pau 5 YEARS CASUAL Amsale Asfaw Valia Louis Yolanda Zapata Samantha Suche 15 Rasaq Saibu Carlos Alcantara Michael Melnyk Mohammed Jibril Koroma JOHN BEVAN / 15 YEARS Said Mohamed Jasmine Bundalia Shift Staffed Homes Mukaila Suara Marie Berard Renate Kofler Lisa Granadillos “John is the change he wants to see in the Stefany Blackey Wendy Friesen Modinat Saibu Jacqueline Moquin world. Never afraid to do what’s right.” Kristi Kilpatrick Groszkowski 15 Marvin Koskie 48 49 JASON COCHRANE / 10 YEARS Supported Independent Living

“Jason is incredibly dedicated to the individuals he supports. MARK HILL BAUSA / 10 YEARS Over the last 10 years, people we support have benefited Supported Independent Living RESILIENCE immensely by Jason’s willingness to go above and beyond “Mark is always working late on Halloween and Christmas, the call of duty.” decorating the space to provide the individuals we support with a rich experience on the holidays, as well as hosting Christmas dinner every year on Christmas day, 10 so participants can celebrate and share a meal together.” DR. CAROLYN PETERS / 10 YEARS Director of Specialized Services

TYLER PARKS / 10 YEARS JAMIESON DYCK / 10 YEARS “Caring and resourceful, Carolyn knows that the Shift Staffed Homes 10 Adult Home Services foundation of our work is people and she fosters “A dedicated professional that goes the “Jamieson is committed to maximizing that in creative ways. Through work with students, extra mile to ensure individuals receive AARON MONTNEY / 15 YEARS Deaf Home Services the well-being of the individuals he training and the service areas, countless people the support they need and deserve.” works with to maintain and enhance have crossed her generous path.” “With his experience being in the front line to the leadership their quality of life. His ability to make team in Deaf Home Services, the one thing remains that individual connections has significantly 10 remains constant is his relationships with the individuals and impacted the lives of others.” 10 commitment to being there on the frontlines when15 needed.” 10 PAMELA FRIEDRICH / 15 YEARS THERESA BURKE / 10 YEARS JOEY MARTIN / 10 YEARS ASL interpreter at New Directions Adult Home Share Supported Independent Living

“Beloved by all staff and the people we support as she brings “We applaud the determination and “You are an inspiration to others. Your dedication to your us all together by her amazing communication skills.” effort that she has demonstrated over work and people we support is astounding; thank you for the years. Her commitment to keeping difference you are making each and everyday.” Home Share Providers organized and 15 accountable is highly appreciated.” 10 50 10 51 STAFF FROM SUPPORTED CLUSTER HOUSING TREASURER’S REPORT prepared a huge Holiday Feast for the individuals supported in their program. It was much appreciated!

ON BEHALF OF THE FINANCE COMMITTEE, I would like to thank the Board and the Finance Committee for I AM PLEASED TO PRESENT THE FINANCIAL their assistance and valuable STATEMENTS OF NEW DIRECTIONS FOR input relating to the organization’s CHILDREN, YOUTH, ADULTS AND FAMILIES financial matters. Their continued participation in the financial FOR THE YEAR ENDED MARCH 31, 2021. affairs of the organization is greatly appreciated. The past year has been another The effective financial manage- After serving 10 years with challenging period for the organi- ment of such a large, diverse and New Directions, my time with the zation. New Directions was able growing organization is a team organization has come to an end. to skillfully navigate through effort. The financial management It has been a pleasure serving on the pandemic quickly pivoting is a hardworking talented group the Board of Directors over these from one protocol to another. of individuals. I would like to con- past several years. It is a privilege The organization was able to gratulate CFO Michael Schroeder working with such dedicated Board operate effectively and efficiently and his entire team of committed members and staff. Thank you for through these very uncertain individuals. As we emerge from your confidence and support. times. This difficult period clearly the pandemic, Michael Schroeder, DAVID SITARIK, CPA demonstrates the resiliency and along with Jennifer Frain, deserve Treasurer

strength of New Directions. recognition for again delivering RESILIENCE stellar financial results through a complex environment.

52 53 REPORT OF THE INDEPENDENT AUDITOR ON SUMMARY BALANCE SHEET THE SUMMARY FINANCIAL STATEMENTS As at March 31, 2021

2021 2020 To the Board of Directors of New Directions for Children, Youth, Adults and Families Inc. ASSETS $ $ CURRENT ASSETS OUR OPINION Cash and cash equivalents 4,160,1 1 1 – In our opinion, the accompanying financial statements of New Directions for Children, Youth, Adults Restricted cash – 107,000 and Families Inc. are a fair summary of the audited financial statements, on the basis described in the note Accounts receivable 1,976,876 4,683,194 to the summary financial statements. Prepaid expenses 771,806 756,404 6,908,793 5,546,598 THE SUMMARY FINANCIAL STATEMENTS CAPITAL ASSETS 12,021,454 12,575,831 New Directions for Children, Youth, Adults and Families Inc.’s financial statements derived from the audited 18,930,247 18,122,429 financial statements for the year ended March 31, 2021 comprise: LIABILITIES • the summary balance sheet as at March 31, 2021; CURRENT LIABILITIES • the summary statement of revenues and expenses for the year then ended; and Bank indebtedness – 486,268 Accounts payable 1,839,389 1,454,378 • the related note to the summary financial statements. Accrued vacation pay 1,874,382 1,356,372 The summary financial statements do not contain all the disclosures required by Canadian accounting standards for Deferred contributions 811,430 615,937 Deferred tenant inducements 1,892,726 2,116,672 not-for-profit organizations. Reading the summary financial statements and the auditor’s report thereon, therefore, Working capital advances – Province of Manitoba 1,997,991 1,997,991 is not a substitute for reading the audited financial statements and the auditor’s report thereon. Current portion of obligation under capital lease – 7,212 Current portion of long-term debt 504,308 1,706,699 THE AUDITED FINANCIAL STATEMENTS AND OUR REPORT THEREON 8,920,226 9,741,529 We expressed an unmodified audit opinion on the audited financial statements in our report dated May 27, 2021. LONG-TERM DEBT 3,710,146 2,861,871 LONG-TERM EMPLOYEE BENEFITS 543,031 700,641 MANAGEMENT’S RESPONSIBILITY FOR THE SUMMARY FINANCIAL STATEMENTS FORGIVABLE LOANS 1,367,352 1,427,973 Management is responsible for the preparation of the summary financial statements on the basis described in the note. 14,540,755 14,732,014

AUDITOR’S RESPONSIBILITY NET ASSETS Our responsibility is to express an opinion on whether the summary financial statements are a fair summary of the NET ASSETS INVESTED IN CAPITAL ASSETS 6,439,648 6,572,076 audited financial statements based on our procedures, which were conducted in accordance with Canadian Auditing NET ASSETS INTERNALLY RESTRICTED 893,146 676,366 UNRESTRICTED NET DEFICIT (2,943,302) (3,858,027) Standard (CAS) 810, Engagements to Report on Summary Financial Statements. 4,389,492 3,390,415 18,930,247 18,122,429

APPROVED BY THE BOARD OF DIRECTORS

Chartered Professional Accountants, Winnipeg, Manitoba, May 27, 2021 ______Director ______Director

54 55 SUMMARY STATEMENT OF REVENUES AND EXPENSES For the year ended March 31, 2021

2021 2020 $ $

REVENUES Government of Canada 628,774 447,631 Province of Manitoba 53,651,724 51,736,217 Child and Family Services Authorities/Agencies 3,915,053 4,060,638 United Way of Winnipeg 109,921 108,442 Other 1,038,627 1,002,379 59,344,099 57,355,307

EXPENSES Operating expenses 58,345,022 56,857,191 EXCESS OF REVENUES OVER EXPENSES BEFORE THE FOLLOWING 999,077 498,116 Impairment of capital assets – (211,879) EXCESS OF REVENUES OVER EXPENSES 999,077 286,237

BASIS OF PRESENTATION These summary financial statements have been derived from the audited financial statements of New Directions for Children, Youth, Adults and Families Inc. (New Directions) for the year ended March 31, 2021.

The criteria developed by management for the presentation of the summary financial statements is as follows: that the information included in the summarized financial statements is in agreement with the related information in the complete financial statements, and the summarized financial statements contain the information necessary to avoid distorting or obscuring matters disclosed in the related complete financial statements, including the notes thereto, in all material respects.

A full set of the financial statements including significant accounting policies and other explanatory information RESILIENCE is available from New Directions.

56 WE ACKNOWLEDGE Photography credits Ebonie Klassen Photography we are standing on Indigenous pages 4, 5, 8, 14, 15 land, land inhabited by Lori Hunter: Inside cover, Indigenous peoples since time pages 2, 3, 9, 10, 12, 17, 18, 20, 21, 25, 33, 34, 36, 40, immemorial. We further 43, 44, 57 acknowledge we are guests on Sharon Stadnick 26,27 the land we call home and are Staff from Adult Day Services bound together by Treaty 1. and Cluster Housing also provided photos during the pandemic.

Copywriting: Andrew Lysack, Trevor Donner, Lori Hunter, Dr. Carolyn Peters

Design: Barry Hammond, NEW DIRECTIONS FOR Flamingo Design CHILDREN, YOUTH, ADULTS & FAMILIES Printing: Premier Printing 500-717 Portage Avenue Winnipeg, MB. R3G 0M8 T: 204.786.7051 F: 204.774.6468 newdirections.mb.ca

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