UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT
https://asycuda.org/
@AsycudaProgram
COMPENDIUM 2019 ASYCUDA CASE STUDIES Automated SYstem for CUstoms DAta ASYCUDA PROGRAMME Automated SYstem for CUstoms DAta
Palais des Nations CH - 1211 Geneva 10, Switzerland
Printed at United Nations, Geneva – 1908383 (E) – June 2019 – 1,564 UNCTAD/DTL/ASYCUDA/2019/1
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13 Authorized Economic Operators
Implementing Authorized Economic Op- erators (AEO) offers an opportunity for customs to share its security responsibili- ties with the private sector. SITUATION From 2012 to 2014, the top twenty-five importers into Belize faced a 60% customs intervention rate. These top importers generated 41% of the total Belize customs revenue collected in that period. The Belize Customs and Excise Department (BCED) solicited UNCTAD assistance to review and adapt the risk management policy and ASYCUDA to improve targeting efficiency and facilitate trade. 38.64% SOLUTION Increase in total customs revenue Following the implementation of the between 2014-2015 after the ASYCUDAWorld, BCED, with UNCTAD assistance, implementation of the ASYCUDA implemented a Trusted Trader Programme (TTP) based on voluntary compliance by economic Trusted Trader Programme. operators. TTP allowed qualified traders to establish internal controls in trade operations while the BCED minimized the intervention rate of We have built trust with selected trusted traders’ consignments through “importers and we feel confident to ASYCUDAWorld. release their shipments based on their self-assessment and level of compliance RESULT with customs regulations. We have UNCTAD conducted a revenue and a risk seen a marked improvement in the management analysis within the context of the amount of revenue we have collected ASYCUDAWorld project in 2014 using 2012-2014 in the past 2 years as part of the pilot data. Another review was conducted by UNCTAD, post TTP implementation, in June 2017, which program. Something like a quarter of a examined the period January 2012 to May 2017. million dollars was collected as a The following results were noted: result of traders coming back to us 38.64% revenue increase between 2014 and 2015 and saying hey customs I did my and 16.35% from 2015 to 2016; checks and I owe you some money. Significant decrease in intervention rate from 91% ” in 2011 to 48.5% in 2015 and 45% in 2017; Raquel Waight Companies taking part in the TPP pilot reported Supervisor, Risk Management, significant cost savings on port storage fees and Customs Department other customs/port related charges.
Belize Customs & Excise Department Customs House, P.O. Box 146 Belize City, Belize, C.A. 14 [email protected] Authorized Economic Operators
Size of Project Amount of Imports Paper-based Computerized customs office customs office 1,186 12 in million USD 3 9 Amount of Exports 350 Total number of in million USD customs offices 2017 Volume Of Activity
22,079 115,770 56,502 5,468 4,463 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Belize Customs Annual Revenue Evolution (in millions BZD)
ASYCUDAWorld Launch 510
430
350
270
2009 2010 2011 2012 2013 2014 2015 2016 2017 The implementation of ASYCUDAWorld is among the many factors such as regional trade
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 15 [email protected] @AsycudaProgram Big Data Processing
The Bangladesh National Board of Revenue uses ASYCUDAWorld to manage large volumes of daily transactions. SITUATION Bangladesh is one of the top garment exporters in the world and this places significant challenges on its National Board of Revenue (NBR) to process all the corresponding customs/trade documentation such as Bangladesh cargo manifests, customs declarations, payments and other regulatory requirements in a timely fashion. The volume of transactions represents the highest among other ASYCUDA user-country. This presents unique demands on NBR’s trade support services and customs automated system. 2 million SOLUTION The number of waybills Continued NBR management commitment to reform processed by the Bangladesh and modernization, an experienced support team, National Board of Revenue regular ICT infrastructure upgrade, and timely update using the ASYCUDAWorld of the ASYCUDA system allowed the National Board of Revenue to address the challenges of increasing system in 2017 volume of transactions, number of user connections, and of the full range of electronic interfaces/linkages required between customs and external stakeholders. RESULT Streamlined revenue The large volume of transaction processed by “collection provides Bangladesh Customs is made possible by expanded Bangladesh the necessary technical, server and storage capacities. To manage the workload, i.e. up to 50,000 documents per day, the funds needed to deliver ASYCUDA system in Bangladesh currently relies on a important public services fully redundant architecture including: and infrastructure such as 128 GB application server; 256 GB database server; schools, roads, hospitals, 9 TB total storage capacity; and new development Bandwidth of 20 MB/s between the headquarters opportunities. and the primary customs sites, and 4 MB/s with the other customs offices. ”
National Board of Revenue Rajswa Bhaban, Segunbagicha Dhaka-1000, Bangladesh 16 [email protected] Big Data Processing
Size of Project Amount of Imports Paper-based Computerized customs office customs office 56,000 30 in million USD 9 21 Amount of Exports 34,000 Total number of in million USD operational customs offices 2017 Volume Of Activity
14,612 2,079,948 1,216,983 1,273,180 Manifests Waybills Import Export processed processed Declarations Declarations processed processed
NUMBER OF Persons Trained
Approximately 4000
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 17 [email protected] @AsycudaProgram capacity building
Togo has worked with the ASYCUDA Programme to implement a tailored program to train a large number of customs officials on the use and operation of the ASYCUDAWorld system. SITUATION The migration of the Togolese ASYCUDA++ system to ASYCUDAWorld took place in a relatively short period of time and happened within the context of a number of major administrative and technical chang- es. The speed at which all was expected to happen TOGO and the scope of the changes involved represented a serious challenge. SOLUTION A clear strategy to strengthen customs capacity through the securitization of data and improvement of key technical elements of the ASYCUDA system, 12 required a training component for the Togolese large scale training programs Customs Agency and other stakeholders’ staff in 2018 that reinforce the across all regions in the country. capacity and expertise of Togo customs officials in using the RESULT ASYCUDAWorld system Upon the completion of the initial phase of the upgrade to ASYCUDAWorld and its other related tech- nical dependencies, in 2016, the Togolese Customs Agency initiated a training program with UNCTAD to strengthen the overall operation of the system. This training program, mobilizing local com- The strength and flexibility puter and customs expertise contributed to the “of the ASYCUDAWorld system following positive developments : was complemented by the Entry and registration certificates for vehicles; strong commitment of the Management of Temporary Exemptions and Admissions; Togolese Customs Agency to Direct payment of declarations via barcode; Notification of payments; build expert capacity in Clearance of transport documents through the configuration and use DS7 declarations; of the software. Automated Transhipment Clearance Document. ”
Office Togolais des Recettes 41, rue des impôts Lomé 02 BP 20823 18 [email protected] @otr_togo capacity Building
Size of Project Amount of Imports Paper-based Computerized customs office customs office 1,340 17 in million USD 1 16 Amount of Exports 1,111 Total number of in million USD customs offices 2017 Volume Of Activity
24,013 152,880 78,149 24’088 89,788 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 122
Number of males trained 980
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 19 [email protected] @AsycudaProgram Customs Reform And Revenue
ASYCUDAWorld system provides critical tools that help increase levels of national revenue. SITUATION Afghanistan needed a set of standardized procedures and mechanisms to automate important pieces of its trade sector that, in part, would help lead to increased revenue. Given the large amount of goods used for both development aid and military purposes that was Afghanistan previously handled manually, there was a need to implement a system that could quickly and accurately carry out exemption processes and valuation control among other things. SOLUTION 116 Millions The ASYCUDAWorld system was implemented with a Amount of customs focus on automating and recording both exempted and commercial customs transactions. It was also designed annual revenue increase to calculate accurate customs values. Overall this contributed to providing a more transparent environment in USD between for both exempted cargo and commercial goods. 2016-2017. RESULT The ASYCUDAWorld system provided several key The implementation improvements for the Afghanistan Customs Department which ensured greater efficiency and transparency as the “of ASYCUDAWorld is a demands on the customs resources increased. Specifically these improvements include: big step towards The implementation of Integrated Tariff of the European customs modernization, Communities nomenclature in the ASYCUDA system, trade facilitation and which further subdivided commonly imported commodities for valuation purposes; known as an Deployment of ASYCUDAWorld Exemption module achievement towards covering all processing steps to prevent forged exemption certificates, ensure transparent processing, self-sufficiency in the reduce processing time and increase customs revenue. terms of the revenue. In 2017, 65’169 exemption certificates were processed on ASYCUDAWorld; ” The development and configuration of valuation control Eng. Mohammad Sami in the ASYCUDA platform which now monitors more Nimruz Provincial Governor than 90% of international trade in customs value.
Afghanistan Customs Department Jalalabad Road, Customs & Revenue Dept Kabul, Afghanistan 20 [email protected] @afghan_customs Customs Reform And Revenue
Size of Project Amount of Imports Paper-based Computerized customs office customs office 9,624 40 in million USD 16 24 Amount of Exports 890 Total number of in million USD customs offices 2017 Volume Of Activity
4,026 10,856 358,897 51,252 380,000 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
NUMBER OF Persons Trained
733
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 21 [email protected] @AsycudaProgram Dispute settlement
Shifting to an automated process for applying and collecting customs fines, Mauritania customs has streamlined the internal procedures and improved sharing of information between government institutions. SITUATION Mauritania Mauritania Customs, in collaboration with the Port Customs Office and the National Treasury, identified the need for the automation of the manual dispute settlement procedure, i.e. from identification of the offence until closing of the case, for a better management and tracking of the processes involved, and for moving towards a paperless environment. 8 number of places gained in the SOLUTION World Bank Ease of Doing A new offence module, fully integrated with Business report between ASYCUDAWorld system, was developed to record 2016-2017 after the launch of the and process offences including rates and ASYCUDAWorld system amounts of fines to apply for those offences, receipts tracking, and recording amounts collected and disbursed.
RESULT Streamlined and automated By providing improved transparency, the module “processes across government allows the Port Customs Office to monitor the performance of customs agents and offices. This institutions involved in has played an important role in strengthening risk customs clearance plays an management and has contributed to: important role in creating a 8 places improvement in the World Bank Doing business-friendly customs Business Ranking between 2016-2017; Increase in customs revenues; environment that can have a Improved information flow across institutions positive impact on the country’s involved in identifying, assigning and collecting economic development. customs fines. ”
Direction Générale des Douanes République Islamique de Mauritanie, BP 198 Nouakchott, Mauritania 22 [email protected] Dispute settlement
Size of Project Amount of Imports Paper-based Computerized customs office customs office 3,529 16 in million USD 1 15 Amount of Exports 2,057 Total number of in million USD customs offices 2017 Volume Of Activity
2,388 44,582 83,466 11,431 9,230 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Mauritania Customs Annual Revenue Evolution NUMBER OF Persons Trained (in millions MRU)
ASYCUDAWorld Launch 19,000
17,000
15,000
13,000 504 2014 2015 2016 2017
The implementation of ASYCUDAWorld is among the many factors such as regional trade agreements, customs reform, procedures automation, etc. that can affect revenue
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 23 [email protected] @AsycudaProgram E-government solutions
ASYCUDAWorld is used as a foundation for the broader e-Government programme in Georgia. SITUATION The Georgian government wanted to take steps to increase its efficiency in delivering public Georgia services as well as automating e-government procedures for citizens and beneficiaries across all government offices. SOLUTION Together with ASYCUDA, the Georgian government introduced modern technologies and 124 platforms which helped reengineer business the rise in the number of rankings processes as well as simplify procedures and document requirements. places by Georgia in the World Bank Doing Business Index from RESULT 132nd to 6th between 2005-2010 Georgia achieved fast results in the first years of reforms: Maintained status as having the lowest level of corruption among countries in the region The implementation of the between 2005-10; “Georgia e-Customs system Established a system of zero or minimum levels of cash transactions in the public sector; notably increased the Achieved the status of having the highest level operational capacity of the of government reforms between 2005-10; Revenue Service, automated Improved ranking for the Word Bank Doing Busi- and integrated all of the ness Index from 132nd to 8th in 5 years between 2005-10 (currently ranked 9th); Customs processes and risk Georgia is in top 10 UN Member States with the management, and created a highest commitment to cybersecurity; more efficient and modern In 2010 the annual savings from customs Customs environment. reforms for which benefits could be monetized were roughly $388 million. ”
Georgia Revenue Service 16 Gorgasali Street
24 E-government solutions
Size of Project Amount of Imports Paper-based Computerized customs office customs office 8,271 25 in million USD 0 25 Amount of Exports 2,901 Total number of in million USD customs offices 2017 Volume Of Activity Persons Trained
Number of females trained 2,100 209,289 54,933 362,592 Import Export Transit Declarations Declarations Procedures Number of processed processed processed males trained 4,000
ASYCUDA Programme United Nations Conference on Trade and Development
25 Handling the Manifest
ASYCUDAWorld used as a system to help streamline the delivery of goods in Curacao before during and after customs clearance. SITUATION Obtaining delivery of goods often requires complex logistical arrangements that importers make in order to have their goods removed from the Curaçao customs control area within ports and airports. This process may require removal of one consignment in a staggered manner using several transportation units, which can cause challenges for both the termi- nal operator and customs to control yet facilitate the final delivery of goods. 18,188 the number of manifests SOLUTION processed in 2017 ASYCUDAWorld flexible technology allows traders to provide advance information about cargo delivery logistics. This tailored improvement also gives Customs Officers better means to perform the The use of the flexible cargo required controls and verification more efficiently manifest module avoids the and in a fully automated manner. “ complains that we get from the trader that the inspection of the RESULT declaration is taking too long. Having goods removed and delivered from the port The clearance of goods is now of entry may seem like a relatively simple and straightforward task but this involves many faster. Wherever the customs stakeholders and checks that can make it officers are, they can use a cumbersome for customs to determine whether all tablet to get access to ASYCU- customs formalities have been satisfied. To address these challenges ASYCUDAWorld provides for: DAWorld so they can do their work properly without using Better portal for submitting delivery requests prepared by the trader; paper.
Faster means to release and deliver goods after ” physical inspection is conducted; Mr. Jesse Reite More efficient automated system cross-checks Senior Policy Officer and verification when goods are exiting. Curaçao Customs
Douane Curaçao Sha i Lio Caprileskade, Handelskade z/n Willemstad, Curaçao 26 asycuda.world@minfin.cw Handling the Manifest
Size of Project Amount of Imports Paper-based Computerized customs office customs office 2,158 6 in million USD 0 6 Amount of Exports 1,412 Total number of in million USD customs offices 2017 Volume Of Activity
18,188 284,692 299,696 15,891 10,072 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 27 [email protected] @AsycudaProgram ICT UPGRADE
ASYCUDAWorld system offers flexible upgrades that respond to the evolving needs of the Zimbabwe Revenue Authority (ZIMRA). SITUATION Beginning 1991, Zimbabwe was among the first countries in the region to use an ASYCUDA platform to improve the procedures in its customs processes. As the volume and Zimbabwe complexity of demands on Zimbabwe's customs system have grown over time, hardware and software upgrades are required for ZIMRA to maintain and further improve the levels of efficiency and effectiveness in managing customs clearance. 44% SOLUTION increase of ZIMRA revenue The Zimbabwe Revenue Authority made the transition to between 4th quaters the ASYCUDAWorld system in 2009 allowing for faster of 2017 and 2018 customs clearance. The system was upgraded in 2013, (3 months following the and then again in June 2018 following the procurement of top-of-the-range servers. upgrade of ASYCUDAWorld) RESULT The Zimbabwe Revenue A key strength of the ASYCUDAWorld system is that it can Authority (ZIMRA) was the evolve with the changing needs of the Zimbabwe Revenue “ Authority as the country’s economy develops. Successive first revenue authority in upgrades have contributed to positive developments such the COMESA region to mi- as: grate to the ASYCUDAWorld Customs and trader transactions being handled via system which sparked sig- Internet; No requirement for client software; nificant interest from other Enhanced system controls (shift from paper-based countries within the region controls to electronic); Trade facilitation (faster clearance of goods at ports of to upgrade versions in entry); order to accommodate Interfacing with Other Governmental Agencies (OGAs); rapid technical and eco- E-banking payments; Simplified compilation of trade statistics. nomic changes.”
Zimbabwe Revenue Authority ZB Centre, Cnr Nkwame Nkrumah Ave/ First Street Harare, Zimbabwe 28 [email protected] @Zimra_11 ict upgrade
Size of Project Amount of Imports Paper-based Computerized customs office customs office 5,031 45 in million USD 3 42 Amount of Exports 4,800 Total number of in million USD customs offices 2017 Volume Of Activity
6,954 57,664 340,556 55,643 175,255 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 1,250
Number of males trained 1,100
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 29 [email protected] @AsycudaProgram increase Of Revenue
ASYCUDAWorld system played a key role in facilitating trade and increase trade revenue to record level for the Solomon Islands. SITUATION The Solomon Islands relies on imported goods and faced a situation where delays in customs clearance had a significant impact both on the nation’s supply of solomon islands goods for its population as well as the timely and reliable collection of revenue to finance government programmes. SOLUTION Given the global trade environment, increasing trade revenue depends heavily on increasing the volume of SB$ 1 billion cargo that can be processed by the Solomon Islands trade support services. Doing so requires faster, more Amount of trade revenue efficient customs clearance procedures. The generated by SICED in 2017 implementation of ASYCUDAWorld, with the assistance of UNCTAD, provided the Solomon Islands Customs & Excise Division (SICED) the opportunity to streamline its processes according to international standards, and to adopt best customs practices that helped lead to record levels of trade revenue for the country. Improved efficiency RESULT “comes from the performance In the case of the Solomon Islands there was a distinct of our people and their need to modernize clearance and revenue collection willingness and ability to procedures across the ports and airports of the 992 islands archipelago. The contributions of the embrace automation using implementation of ASYCUDAWorld include but are not the ASYCUDA World restricted to: system. Streamlining and automation of customs processes; ” Closer integration between SICED and port operations; Nathan Kama Comptroller Facility for online pre-clearance of goods; Solomon Islands Customs and More than SBD1 billion (approx. USD 126 million) in Excise Division revenue collected by SICED in 2017.
Solomon Islands Customs and Excise Division Ministry of Finance and Treasury, P.O. Box G16 Honiara, Solomon Islands 30 [email protected] increase Of Revenue
Size of Project Amount of Imports Paper-based Computerized customs office customs office 981 7 in million USD 3 4 Amount of Exports 551 Total number of in million USD customs offices 2017 Volume Of Activity
1,296 24,517 20,831 2,745 Manifests Waybills Import Export processed processed Declarations Declarations processed processed
Solomon Islands Customs Revenue (in millions SBD) Persons Trained
ASYCUDAWorld Launch 1100
Number of females trained 1000 250
900
Number of males trained 800
2014 2015 2016 2017 The implementation of ASYCUDAWorld is among the many factors such as regional trade 485
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 31 [email protected] @AsycudaProgram INNOVATION
ASYCUDAWorld system can be extended to support the automation of other customs functions in addition to cargo clearance. SITUATION The number of travelers and tourists to Vanuatu continues to increase yearly and contributed 46.1% of GDP in 2017. Following a recent government decision to entrust immigration responsibilities to Vanuatu Customs, the latter had to manage the impact on its Vanuatu mandate. SOLUTION The Department of Customs and Inland Revenue (DCIR) embarked on the upgrade of their customs system to ASYCUDAWorld in 2014. DCIR and UNCTAD 795 customised and extended the functionality of ASYCUDAWorld to automate and to support Customs Daily average number of border security functions. This cooperation led to the arriving and departing pas- development of the Passenger Processing Module to capture passenger details and facilitate legitimate sengers in Bauerfield Inter- travels. national Airport processed in ASYCUDAWorld RESULT On 1 December 2017, Customs assumed the primary line responsibility of passenger processing at the air and sea ports. With input from the Australian Department of Home Affairs, the Passenger Processing Module was developed and went live on the 29th November 2018. It includes capabilities such Vanuatu made history as the as: “first to extend the Interfacing with peripheral devices, such as passport ASYCUDAWorld functionality to scanners and webcams, to facilitate data capture of cover the primary line passenger details; Uploading of advance passenger information by the passenger processing with the airlines; development of a module that Capturing and automatic matching of pre-approved captures and stores data from visa information, as required; the passport bio page. Defining basic alert to flag travelers for referral to Immigration and other border and law enforcement ” agencies.
Vanuatu Customs and Inland Revenue Department Private Mail Bag 9012, La Casa D’Andrea E Luciano Building, Rue Pierre Lamy, Port Vila, Republic of Vanuatu 32 [email protected] INNOVATION
Size of Project Amount of Imports Paper-based Computerized customs office customs office 244 3 in million USD 0 3 Amount of Exports 51 Total number of in million USD customs offices 2017 Volume Of Activity
913 16,538 12,557 1,248 Manifests Waybills Import Export processed processed Declarations Declarations processed processed
Persons Trained
Number of females trained 51
Number of males trained 60
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 33 [email protected] @AsycudaProgram Nation Building
The partnership between the government of Timor Leste and UNCTAD coupled with the government’s strong commitment to nation building contributes to reliable institutions. SITUATION Upon regaining independence in 2002, Timor-Leste quickly sought to put in place essential government institutions & services as part of its nation-building efforts. Challenges persisted due to some changes in Customs Management timor Leste and Staff. Nonetheless, significant reform initiatives have been put in place to ensure Timor-Leste Customs carries out its mission in line with the international best practice. SOLUTION The Timor Leste government demonstrates long term commitment to develop its institutions and UNCTAD’s ASYCUDA programme support led to a reliable and stable 2 automated customs clearance environment. Though there were periods of setbacks, notably in 2006-2007, overall the Number of servers recovered automated customs clearance process has been by customs officers and maintained and further improved with no disruptions. It has members of the national reduced processing time at the port of entry and facilitated the move of cargos, thus contributing to the country’s project team during a period of economic growth. unrest, which helped maintain continuity of the overall RESULT customs clearance operations. The success of the joint Government-ASYCUDA programme initiatives towards establishing a reliable customs clearance environment in Timor Leste was the result of the commitment by both government officials and leaders as well as ASYCUDA team members. Among the achievements are: One of the critical areas Implementation of streamlined automated customs of Nation building is the system ASYCUDA++ shortly after the country’s “ independence; strengthening of the Restoration and maintenance of the online automated institutions responsible for customs clearance process under difficult circumstances revenue collections and a challenging security environment; -moving the country away Implementation of Phase 2 of the ASYCUDA project including strategic planning, trainings, process mapping from oil’s dependence, thus and risk management; enabling the young nation Deployment of ASYCUDAWorld as a core platform of the to be self-sufficient. e-government and national single window system to all key crossing points at the border, Port and Airport. ”
New Customs Authority Building n°5, Palaco do Governo Dili, Timor-Leste 34 [email protected] Nation Building
Size of Project Amount of Imports Paper-based Computerized customs office customs office 468 9 in million USD 0 9 Amount of Exports 18 Total number of in million USD customs offices 2017 Volume Of Activity
1,077 15,031 18,342 741 116 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 39
Number of males trained 172
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 35 [email protected] @AsycudaProgram Operations Resilience
Mali depends on ASYCUDAWorld as a key tool to gen- erate revenue and help rebuild the economy after a political crisis. Mali was so far a pioneer in implement- ing the different versions of ASYCUDA since 1984. SITUATION In 2012, Mali experienced a political crisis that caused serious operational disturbances and significant mate- rial and financial damage to the Customs Administration. Many of the services were vandalized including the stealing of MALI computers and servers at the central Customs Administration site. The migration project to ASYCUDAWorld was then interrupted. The activities resumed in 2014. SOLUTION Rebuild the customs operational capacity through the securitization of data, improvement of key technical elements of the ASYCUDA system and configuration of 21% system. This ensures the maintenance and sustainability of the system as well as training of increase of customs revenue Malian Customs Agency staff. RESULT Beginning in 2014 the Government of Mali and UNCTAD signed an amendment to the project UNCTAD’s assistance document covering steps to help restart the inflow of “and the implementation of customs revenue for the country. This resulted in the following achievements: ASYCUDAWorld contributed Upgraded Malian system including data migration to the Malian Customs from ASYCUDA++ to ASYCUDAWorld; Agency’s commitment to Functional training on selectivity, litigation and generate revenue as part of valuation control modules as well as technical training on Oracle database administration, IT devel- the recovery policy after the opments, network, system performance delivered; 2012 security crisis. Together Electronic exchange of information with other with the support of other systems (electronic single window) implemented, eg. National Directorate of Trade and Competition partners and initiatives, (DNCC) for the control and clearance of intentions, customs revenue in Mali Public Treasury for electronic payment, CargosPort (ASAM) for electronic manifests, and other similar has reached record levels. interfaces. ”
Direction Générale des Douanes Faladié, Bamako, Mali 36 [email protected] @DouanesDuMali Operations Resilience
Size of Project Amount of Imports Paper-based Computerized customs office customs office 5,086 44 in million USD 10 34 Amount of Exports 2,837 Total number of in million USD customs offices 2017 Volume Of Activity
225,593 315,727 243,686 23,821 235,809 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 1,085
Number of males trained 538
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 37 [email protected] @AsycudaProgram Partnerships
Jamaica Customs Agency is first to Adopt IATA Cargo-XML Messaging Standards under ASYCUDAWorld.
SITUATION The Jamaica Customs Agency needed to Jamaica improve its ability to receive adequate and accurate advance cargo information to carry out pre-arrival processing for the timely release of cargo. SOLUTION As part of the partnership between IATA and 40% UNCTAD, the ASYCUDAWorld project in Jamaica was selected to pilot the enhanced Overall improvement in version of the system which combines the IATA timely submissions of Cargo XML standards under the cargo mani- fest processing module. manifests received by the Jamaica Customs Agency RESULT With the implementation of the IATA Cargo XML standards in the ASYCUDAWorld system, airlines, freight forwarders and shippers The application of the Cargo operating in Jamaica are now able to use this “XML standard ensures that global standard to submit air cargo electronic information to the Jamaica Customs Agency. airlines, freight forwarders, Practical achievements include: shippers and other stakeholders Electronic and paperless customs clearance are 'speaking' the same digital processes; language which is fundamental Enhanced security through advance to enhancing efficiency, driving cargo information and improved risk assessment; and, trade growth and maximising Higher levels of compliance by cargo safety and security. reporters and their agents. ”
Jamaica Customs Agency 15 Newport East, Kingston, Jamaica 38 [email protected] @jacustoms Partnerships
Size of Project Amount of Imports Paper-based Computerized customs office customs office 6,829 62 in million USD 0 62 Amount of Exports 8,108 Total number of in million USD customs offices 2017 Volume Of Activity
1,229 1,493,920 170,934 48,599 6,496 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 3,460
Number of males trained 1,865
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 39 [email protected] @AsycudaProgram Performance measurement
The PM system seeks to modernize the process of Customs Services, through the use of empirical evidence and objective measurements, in support of the reform process. SITUATION The Liberian Bureau of Customs and Excise requested WCO’s assistance for implementing a performance measurement (PM) system. The system should use data from the automated Customs clearance system to generate information Liberia on specific Customs procedures, aimed at improving effectiveness, efficiency and reducing practices eventually related to corruption. SOLUTION st An MOU was signed between the WCO Secretary General and the Secretary General of UNCTAD, for 1 the two organizations to develop a PM module in the ASYCUDAWorld system. This would be piloted administration to have at Monrovia, Freeport, Liberia. The module is now implemented the ASYCUDA referred to as “ASYPM” and is currently being Performance Measurement implemented in 8 other countries. This tool contributes to the promotion of integrity within the module. Customs institution, and its major stakeholders. RESULT Using PM in the context of anti-corruption and trade facilitation within Liberia’s Customs administration produced a new type of relationship between top management and frontline officers, as well as What we are doing between Customs and its stakeholders. The PM system has provided key benefits such as: “means nothing if the Data readily available for studying operational results cannot be trends and enabling decision-making Information used by the Senior Management Team presented to somebody to take prompt and direct measures to stop some of the existing bad practices (i.e. rerouting and manual to take decisions. assignment of declarations) Between the years 2015 and 2017, and for time Marcellin Djeuwo, ” periods January and February, clearance time was WCO Accredited Expert reduced by 53% (from 13.8 days to 6.5 days) and by 59% (from 11.9 days to 4.9 days) respectively.
Liberia Revenue Authority Elwa Junction, Tubman Blvd Monrovia, Liberia 40 [email protected] @liberia_revenue Performance measurement
Size of Project Amount of Imports Paper-based Computerized customs office customs office 232 18 in million USD 13 5 Amount of Exports 420 Total number of in thousand USD customs offices 2017 Volume Of Activity
892 19’141 50’758 1’024 Manifests Waybills Import Export processed processed Declarations Declarations processed processed
Persons Trained
Number of females trained 131
Number of males trained 526
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 41 [email protected] @AsycudaProgram Process Integration
Cabo Verde Customs Authority upgrades to ASYCUDAWorld system, adds new features and introduces a fully paperless process. SITUATION The Cabo Verde Customs Administration needed an upgraded system that would serve as a centralized framework where traders could submit and monitor declarations and accompanying documents. It was important that Customs management and staff could Cabo Verde access and process all imports and exports online in a fully automated manner. SOLUTION The latest version of ASYCUDA, ASYCUDAWorld, contributed to providing industry with online access to capture, upload and view all manifest, bill of lading, and 9% customs declarations as well as the required accompanying documentation. In addition, it provided Increase in customs revenue in Customs with a fully automated processing and the first half of 2016 after the reporting platform. migration to ASYCUDAWorld in RESULT 2015, despite a significant drop The positive development with customs procedures is in the price of oil during that largely due to the adaptability of the ASYCUDAWorld system period and the smooth interfacing with the JUP port system. It is to be noted that this was accompanied by the first deployment in a production environment of the open source database software PostGreSql. The ASYCUDAWorld technology also provided for the The evolution and integration and management of the scanned version of the support documentation. Some of the immediate “improvements to the outcomes included: Cabo Verde customs A reduction in the customs clearance time for the traders procedures is largely who only need to visit customs if physical inspection is needed or for the withdrawal of cleared cargo; due to the technological A reduction of the environmental impact due to contributions of the reduction in paper declarations and supporting paper documents; ASYCUDAWorld cloud A means to improve integrity due to the reduction of based system. physical contact between the traders and customs. ”
DIRECÇÃO GERAL DAS ALFANDEGAS Av. Amilcar Cabral, Plateau Praia, 7600, Cabo Verde 42 [email protected] Process Integration
Size of Project Amount of Imports Paper-based Computerized customs office customs office 740 12 in million USD 0 12 Amount of Exports 70 Total number of in million USD customs offices 2017 Volume Of Activity
6,000 140,000 109,200 5,300 2,400 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Cabo Verde Customs Revenue Increase (in millions CVE) Persons Trained ASYCUDAWorld Launch 20,000
Number of
18,000 females trained 96
16,000
Number of males trained 14,000
2014 2015 2016 2017
The implementation of ASYCUDAWorld is among the many factors such as regional trade 64 agreements, customs reform, procedures automation, etc. that can affect revenue
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 43 [email protected] @AsycudaProgram Programme Adaptability
Sri Lanka Customs developed a new but fully integrated module in the ASYCUDAWorld system to address the challenge of synchronizing the processes of two government agencies and thus facilitate a strategically important export process. SITUATION The economy of Sri Lanka is partially driven by the sri Lanka export of high quality tea with blends that cannot be exported without prior vetting by the Tea Board. However, the export process was hampered by a disconnect between the Tea Board’s approval and the customs clearance processes. This resulted in delays and some waste of tea which was brought to the port for loading but was not cleared by customs. 126 percentage increase between SOLUTION 2015-2016 in the number of tea In order to synchronize the two processes, reduce the number of steps and the involvement of intermediate export declarations after the organizations as well as provide real time status to new specialized both organizations, a new and specifically designed ASYCUDAWorld module was “Blendsheet” module was developed in ASYCUDAWorld system. implemented in 2016. RESULT The new module, which is fully integrated with ASYCUDAWorld, provides the means for Sri Lanka Customs to address the unique challenge of streamlining the interaction between the two In the long-term, faster institutions. The module includes functions to carry “export clearance procedures out several key tasks such as: and better control of the An online tea blend sheet with associated business rules for the vetting of the tea blends’ quality and quality of the exported tea updates of the approval status on the export products will play a key role declaration automatically; in boosting the economy of Automated issuance of a registration number, serial Sri Lanka. number and year that the exporter must include in the attached documents for the registered export ” declaration prior to assessment.
Sri Lanka Customs 40, Main Street Colombo 11, Sri Lanka 44 [email protected] Programme Adaptability
Size of Project Amount of Imports Paper-based Computerized customs office customs office 7,635 53 in million USD 10 43 Amount of Exports 3,271 Total number of in million USD customs offices 2017 Volume Of Activity
4,620 992,896 812,511 67,696 Manifests Waybills Import Export processed processed Declarations Declarations processed processed
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 45 [email protected] @AsycudaProgram Regional Integration
ASYCUDAWorld has played an important role in supporting the ICT systems necessary for adjusting, configuring and developing the concept of the Single Customs Territory. SITUATION In 2005, the countries of Rwanda, Uganda, Kenya, single customs territory Tanzania and Burundi began exploring the benefits of establishing a Customs Union that would involve the adoption of a common tariff, removal of certain border controls and setting out arrangements for sharing the revenue from certain taxes/duties. Key to 3 this vision was the availability of a common Number of countries including supporting automated system. Burundi, Rwanda and Uganda within the five country Single Customs SOLUTION Territory that use the In 2014, the Presidents of Kenya, Rwanda, Tanzania ASYCUDAWorld System and Uganda, decided to implement a Single Customs Territory (SCT) and instructed the Customs and Revenue Authorities to work on the necessary elements for implementing this trade structure. Later, At a stroke of a pen, the Burundi endorsed this decision. Customs IT systems “agreement removed multiple were configured and developed to support this strategic vision. In particular, ASYCUDAWorld was set weighbridges, police and up in Burundi, Rwanda and Uganda to contribute customs checks along the towards structuring the trade facilitation elements of Mombasa-Kampala-Kigali the SCT. route and introduced RESULT computerized clearance, ASYCUDAWorld contributed to the realization of the electronic tracking and other SCT, which since its implementation has brought innovations that have about benefits such as: overturned many of the Single Customs declaration for goods destined to Uganda and Rwanda for both International and Intra hurdles to free trade or clearance; Non-Tariff Barriers (NTBs) Reduced Customs’ documents, cost of doing that the Northern Corridor business and information exchange; was infamous for. Mutual recognition of the Clearing Agents in the Region and granting of access rights for use of the TradeMark East Africa” ” Customs systems across the region.
East African Community Africa Mashariki Road, P.O Box 1096 Arusha, United Republic of Tanzania 46 [email protected] @jumuiya Regional Integration
Size of Project Amount of Imports Paper-based Computerized customs office customs office 11,147 97 in million USD 7 90 Amount of Exports 10,946 Total number of in million USD customs offices 2017 Volume Of Activity
219,811 590,558 591,729 119,902 92,452 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 411
Number of males trained 762
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 47 [email protected] @AsycudaProgram SECURE E-BORDERS
The State Revenue Committee of the Ministry of Finance of Kazakhstan is facilitating and securing international trade through the implementation of best commercial practices in accordance with WTO TFA and WCO standards framework. SITUATION The UN Economic and Social Commission for Asia and the Pacific (UNESCAP) reports that more than kAZAKHSTAN 50% of transit time is wasted at border crossing points in road transports between Kazakhstan and Europe, potentially harming the export-led economic growth in landlocked countries like Kazakhstan. SOLUTION 50 ASTANA-1 Secure e-Borders project started in minutes average time December 2015 in order to fulfill the Head of State N. Nazarbayev’s 100 concrete steps for the for transit customs implementation of the nation’s five institutional clearance at border reforms. The introduction of a paperless and fully electronic and interoperable environment improved the efficiency and effectiveness of transit procedures.
RESULT Comparing to last year, The “ASTANA-1 Secure e-Borders” system component is operational nationwide since 1st October 2017, “imports have increased by reducing the time of documentary and border 14% and exports have compliance. Some of the immediate acknowledged benefits of the “ASTANA-1 Secure e-Borders“ project grown by 30%. This is all include the following: due to the introduction of End-to-End electronic processing of information: the ASTANA-1 System prearrival information and processing; based on the Improved balance, coordination and effectiveness between trade facilitation and control; ASYCUDAWorld. Automatic exchange of information at national, regional and international level; ” Assisting traders to comply with legal requirements; Alikhan Smailov, Allowing a better monitoring of customs First Deputy Prime Minister - procedures to minimise fraud and protect financial Minister of Finance and economic interests.
State Revenue Committee of the Rep. of Kazakhstan 11 bkd., Victory Avenue, 010000, Astana, Republic of Kazakhstan 48 [email protected] @kgd_mf_rk SECURE E-BORDERS
Size of Project Amount of Imports Paper-based Computerized customs office customs office 29,300 97 in million USD 0 97 Amount of Exports 48,300 Total number of in million USD customs offices 2017 Volume Of Activity
229,648 58240 282,000 Import Export Transit Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 900
Number of males trained 2100
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 49 [email protected] @AsycudaProgram SINGLE WINDOW
The electronic single window system powered by ASYCUDA plays an essential coordination role among stakeholders in Rwanda’s cross-border trade. SITUATION Rwanda’s numerous agencies involved in the country’s cross-border trade needed a framework for greater collaboration and cooperation to support RwANDA government-to-government, business-to-business and government-to-business operations. Specifically, logistics challenges such as reducing the time required to clear imported goods through customs and providing real time monitoring of the progress of goods, had to be addressed US$18 milLion
SOLUTION Amount saved in trade costs The implementation of the Rwanda Electronic Single Window (ReSW) officially began in February 2011 by and reduction of delays bringing together key Government and private sector between 2012 and 2015, as a stakeholders. It aimed to address national needs as result of the ASYCUDAWorld well as incorporate a regional focus and outreach in the management of cargo. Electronic Single Window RESULT system. It was estimated that up to US$18 million was saved in trade costs and the reduction of delays. Improvements in the system have continued ever since, including the development of mobile-enabled applications to support cross border traders : The ReSW is first and A reduction in the average clearance time for import foremost a from 264 hours (11 days) in 2012 to 34 hours (1.5 “ days) in 2014. Export clearance was cut in half from stakeholder-driven 67 hours to 34 hours duirng the same period; solution and secondarily, An increase in the productivity of transporters and a technology-driven other logistics providers resulting in shorter solution. turnaround times and savings associated with lower parking fees, demurrage costs, warehousing ” rent and storage penalties.
Rwanda Revenue Authority Kimihurura, KG 4 Ave 8 P.O. Box 3987,Kigali, Rwanda 50 [email protected] @rrainfo SINGLE WINDOW
Size of Project Amount of Imports Paper-based Computerized customs office customs office 1,633 40 in million USD 0 40 Amount of Exports 827 Total number of in million USD customs offices 2017 Volume Of Activity
51,275 129,837 223,308 67,696 77,565 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 51 [email protected] @AsycudaProgram South-South Cooperation
ASYCUDA Support Mechanism for the Pacific enhances capacities of staff in national administrations to manage process reform and automated customs operations. SITUATION The island nations in the Pacific face a common issue of trained and qualified staff from national customs administrations migrating to more developed ASMP countries to seek better opportunities. This had the potential to jeopardize the sustainability of the customs modernization initiatives in a number of Pacific island nations. SOLUTION The ASYCUDA Support Mechanism for the Pacific 70 (ASMP) was established in 2002 at the request of Fiji, Customs and IT staff who Samoa and Vanuatu customs towards the tail end of have managed and/or received the multi-countries ASYCUDA project funded by Australia. Papua New Guinea and Solomon Islands support as part of their direct joined in 2009 and 2017 respectively. This south-south involvement in the ASMP cooperation initiative leverages on existing regional operations to address the expertise to strengthen the national customs operations. specific needs of their RESULT respective administrations To enhance the ability of national customs administrations to manage and further strengthen the automated processes, the ASMP provides for skills and leadership development across the ASMP ASYCUDA has actually member countries. This includes deliverables such as: facilitated trade — it has Regular trainings conducted for customs “ administrations staff; helped us in the region Fellowship Programme involving staff from member to connect. administrations to work on support activities in the ASMP office, once a year, for a period of 15 weeks each; Benjamin Malas” , Workshops catering for staff with management Director of Customs and responsibilities to increase understanding of the capabilities of the automated customs system as Inland Revenue Service, well as specific features that can address their Vanuatu respective administrations’ operational needs.
ASYCUDA Support Mechanism for the Pacific 8th floor, BSP Life Center, Thomson Street Suva, Fiji 52 [email protected] South-South Cooperation
Size of Project Amount of Imports Paper-based Computerized customs office customs office 9,952 37 in million USD 2 35 Amount of Exports 12,069 Total number of in million USD customs offices 2017 Volume Of Activity
35,879 494,757 400,281 60,035 4,821 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
Persons Trained
Number of females trained 1,117
Number of males trained 1,375
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 53 [email protected] @AsycudaProgram Valuation control
International standards compliant valuation control provides extended risk-based scope and monitoring capacity for customs administrations to protect government revenue and facilitate trade. SITUATION DRC’s Customs and Excise Authority relied on a private company to perform “pre-shipment Democratic Republic inspections” (PSI) to ensure that the price declared to customs reflected the true value of goods. of the Congo (DRC) However, WCO and the recent WTO Agreement on Trade Facilitation advise against the use of PSI as it increases burden and costs in international trade and can be counter-productive for the country of importation and for its traders. SOLUTION Following the development of ASYVAL by the ASYCUDA Programme in 2011 to improve control of goods valuation and calculation of customs duties, 129,495 the module was adapted to the local needs and a specific procedure, called “amber lane”, was established. A Central Value Control Unit was Number of value alerts in 2017 by created in 2014 and is operational since February the Value Control Unit of the DGDA 2015. ASYVAL automatically routes all declarations with risk concerning the declared values to this central unit for advice. RESULT The implementation success of the ASYVAL module For the first time in DRC in the DRC attracted the interest of the World customs history, ASYVAL’s Customs Organization. This led to the ASYVAL “ module being included in the third version of the amber channel allowed the WCO Revenue Package as an example of good practice. Specifically, the automation of valuation development and maintenace control has provided key benefits such as: of a value database for Securing state revenue; consultation. Harmonizing the system-wide customs value controls; ” Increasing redundancy of pre-shipment Simon Nzuka Mapengo inspection certificates; Project Manager, DGDA Releasing more goods without manual customs control.
Direction Générale des Douanes & Accises (DGDA) Immeuble DGDA, Place LE ROYAL, Bld du 30 juin Kinshasa/Gombe, Democratic Republic of the Congo 54 [email protected] Valuation control
Size of Project Amount of Imports Paper-based Computerized customs office customs office 6,659 103 in million USD 56 47 Amount of Exports 11,121 Total number of in million USD customs offices 2017 Volume Of Activity
216,459 325,277 218,198 70,824 88,980 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
NUMBER OF Persons Trained
Approximately 4,534
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 55 [email protected] @AsycudaProgram Value chaIN Monitoring
ASYCUDAWorld provided a framework for tracking the export of natural resources. SITUATION Zambia, as a leading country in copper production requires modern means to monitor the mining sector (mineral value chain) covering all processes from extraction to exportation. Given the importance of copper production in Zambia’s Zambia economy, automation of controls would provide reliable and reliable reports and statistics plus significant implications on revenue collection. SOLUTION ASYCUDA, in coordination with the Zambia 755,000 Revenue Authority, Zambia Bureau of Standards, Central Statistical Office, Road Development metric tons of copper exported Agency, Road Transport and Safety Agency, and from Zambia in 2018 which are the Patents and Companies Registration Authority, designed and implemented a tracked and monitored by the multi-purpose and multi-stakeholder framework ASYCUDAWorld System that monitors mineral resources throughout its value chain. In particular, the system focuses on mineral production reporting and export permit controls. The rolling out of the Mineral RESULT Production“ Reporting System The ASYCUDAWorld system provided a comes at the time when the mechanism which helped reducing the complexity President called for of compliance as well as the cost of doing implementation of the mineral business between companies and the Government. It helps improving the ability of the production monitoring Government to monitor and regulate operations mechanism to enable Government due to the accessibility of the information from a single database. Specifically, major have full view of the mineral value improvements of the system are: chain so as to improve tax Minimizes duplication of information; collection from the mining Simplifies procedures for obtaining import and activities in the country. export permits; Produces consistent statistics to be used for Dingani Banda ” informed decision making; Delivers export and import statistics for more Commissioner of Customs, reliable planning. Zambia Revenue Authority
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 56 [email protected] @AsycudaProgram Value chain Monitoring
Size of Project Amount of Imports Paper-based Computerized customs office customs office 8,502 53 in million USD 25 28 Amount of Exports 11,840 Total number of in million USD customs offices 2017 Volume Of Activity
287,604 164,107 164,220 Import Export Transit Declarations Declarations Procedures processed processed processed
ASYCUDAworld
Number of female users 2669
Number of male users 4357
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 57 [email protected] @AsycudaProgram Women empowerment
Over the last decade, Seychelles Revenue Commission (SRC) and its Customs Division have increased the number of female workers and are promoting them to managerial positions. SITUATION SRC has been focusing on improving the working environment to maximize revenue generation and service delivery and promoting transparency. Some Seychelles of the challenges identified were retaining customs staff, ensuring their rotation, and providing training for career development. SOLUTION SRC proposal is to consolidate the female staff’s skills and deepen their knowledge by undertaking academic courses aimed at boosting their career development, and by participating in ASYCUDA technical and functional trainings. The ASYCUDA 70% local team involves a majority of female staff. With of the Customs Division staff the implementation of ASYCUDAWorld, 7 female trainers (out of 8 trainers) developed the capacity of are female (117 out of 167); more than 600 stakeholders and staff. 16 of them hold managerial RESULT positions. In 2017, 9 female staff, including a Senior Tax Officer and a Risk Manager, graduated from the University of Seychelles. The contribution of these staff and that of their colleagues in the implementation of Since the onset of ASYCUDA, ASYCUDAWorld led to the following achievements: “Seychelles Customs has been Maximized benefits of the reform and automation in SRC; making full use of this system, Steady increase of revenue collection; constantly enhancing the Faster clearance and release of goods at Airport capacity through knowledge cargo; Better controls through a Direct Delivery system; transfer and experience sharing Improved control in manifest processing; with UNCTAD assistance. Pre-payment account for fast and automatic payment of bills. ”
Seychelles Revenue Commission 3rd Floor, Maison Collet, Victoria, Mahé 58 [email protected] Women empowerment
Size of Project Amount of Imports Paper-based Computerized customs office customs office 1’351 3 in million USD 0 3 Amount of Exports 568 Total number of in million USD customs offices 2017 Volume Of Activity
3’794 34’385 52’779 2’941 3’937 Manifests Waybills Import Export Transit processed processed Declarations Declarations Procedures processed processed processed
NUMBER OF Persons Trained
Approximately 645
ASYCUDA Programme United Nations Conference on Trade and Development Palais des Nations, CH-1211 Geneva 10, Switzerland 59 [email protected] @AsycudaProgram
UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT
https://asycuda.org/
@AsycudaProgram
COMPENDIUM 2019 ASYCUDA CASE STUDIES Automated SYstem for CUstoms DAta ASYCUDA PROGRAMME Automated SYstem for CUstoms DAta
Palais des Nations CH - 1211 Geneva 10, Switzerland
Printed at United Nations, Geneva – 1908383 (E) – June 2019 – 1,564 UNCTAD/DTL/ASYCUDA/2019/1