ABOUT DOLE

VISION “Every Filipino worker attains full, decent and productive employment”

MISSION

• To promote gainful employment opportunities; • To develop human resources; • To protect workers and promote their welfare; and • To maintain industrial peace.

ORGANIZATION

The DOLE has 10 agencies attached to it for program supervision and/or policy coordination, 6 Bureaus, 7 staff services, 16 regional offices, and 34 Philippine Overseas Labor Offices. It has a total manpower complement of 9,430.

CLIENTS

The DOLE serves 43.361 million1 workers comprising the Philippine labor force. Of this total, 40.998 million1 are employed while 2.363 million1 are unemployed. Outside the country, it serves 10.239 million2 Overseas Filipino Workers (OFWs) comprising both the temporary and irregular workers.

Sources of data: 1 Current Labor Statistics (July 2017 Issue) Philippine Statistics Authority 2 Commission on Filipinos Overseas (as of December 2013 data) CONTENTS

LETTER TO THE PRESIDENT

SECRETARY’S MESSAGE

PERFORMANCE REPORT

Ensure compliance with labor laws and standards, particularly the right 01 to security of tenure

Enhance workers employability and competitiveness of micro, small and 05 medium enterprises to address unemployment and underemployment

13 Strengthen protection and security of Overseas Filipino Workers 21 Strengthen social protection for vulnerable workers 25 Ensure just, simplified, and expeditious resolution of all labor disputes

Achieve a sound, dynamic, and stable industrial peace with free and 27 democratic participation of workers and employers in policy and decision-making processes affecting them

Streamline business processes and made frontline services responsive to 31 the people’s needs

FINANCIAL REPORT

DIRECTORY

LETTER TO THE PRESIDENT

RODRIGO ROA DUTERTE Republic of the Philippines Malacañang, Manila

SIR,

I am pleased to submit the Annual Report of the Department of Labor and Employment for 2016 pursuant to Section 43-46, Chapter 11, Book 1 of Executive Order No. 292.

Respectfully yours,

SILVESTRE H. BELLO III Secretary The Secretary’s Message

To facilitate easier transactions with the Department, we have streamlined our frontline services and reduced the processing time to 72 hours. We have also established the One-Stop Service Centers for OFWs and the DOLE Hotline 1349 on a 24/7 operation.

Together with the industry, academe, and civil society, we have laid down the blueprint for job generation, decent employment, and entrepreneurship in the next six years. Thus, to enable stronger convergence on employment creation and generation, we have forged a partnership with the Department of Trade and Industry (DTI) called Trabaho, Negosyo, he past year saw the progress in Kabuhayan. Tpromoting gainful employment opportunities, developing the country’s Responding to the need to end “endo,” human resource, upholding the welfare and we used the full extent of our regulatory and protection of workers, and in enhancing a enforcement powers to strictly enforce the climate of industrial peace. law on security of tenure and stop practices that circumvent it, especially the labor-only While 2016 paved the way for transitions, contracting practice. our collective efforts may be summed up in the Eight-Point Labor and Employment We have reinvigorated our inter-agency Agenda we have set forth under the Duterte task force on illegal recruitment, particularly to administration. investigate and prosecute erring recruitment The Secretary’s Message

agencies for the protection and welfare of our voice and representation in tripartite bodies. OFWs. We have also promoted conciliation- On-site, we continue to strengthen and mediation as an effective alternative dispute expand our capacity to deliver services through resolution mechanism to provide labor justice the Philippine Overseas Labor Offices which in a speedy and impartial manner. are working closely with their counterpart consular offices. But a lot has yet to be done.

Complementing these key actions is a We will be relentless in doing our share strong reintegration program for OFWs and in moving this nation forward by enabling their families. every Filipino worker to attain full, decent, and productive employment. The Department has also implemented social protection programs geared towards providing vulnerable informal sector workers immediate relief and buffer against lost income through livelihood and emergency employment.

Moreover, we have pursued measures to promote a more inclusive social dialogue by making the expansion of representation in tripartite bodies a reality. The aim is to ensure that formal sector workers, informal sector workers, migrant workers, women workers, public sector workers, and the youth have

SILVESTRE H. BELLO III Secretary “We should be guided by three principles. First, we should always stand for balance in employee-employer relationships. Second, we should always support the creation of decent work opportunities, knowing fully well that to make rights at work effective in law and in practice, there must, first of all, be decent work. And third, to make the first two principles realizable, we have to recognize and nurture the rights of workers to participate in policy and decision making processes directly affecting them and of employers to reasonable returns on investments and to expansion and growth. With these principles in mind, we should be ready to discharge our functions as enabler for work creation and protector of workers’ rights.“

– SECRETARY SILVESTRE H. BELLO III 37th National Conference of Employers 13 July 2016 DOLE 2016 PERFORMANCE

REPORT 1 AGENDA 1

ENSURE COMPLIANCE TO LABOR LAWS AND STANDARDS, PARTICULARLY THE RIGHT TO SECURITY OF TENURE

To protect and respect all rights at work as a precondition for promoting decent work, DOLE strictly enforced compliance with labor laws and standards through its labor inspection system.

With the President’s directive to stop endo, 3,665 30,690 DOLE used the full extent of its regulatory and regularized workers regularized workers resulting from through enforcement powers to ensure job security at labor inspection voluntary regularization workplaces and prevent illicit practices like labor- only contracting specially in identified priority industries. August - December From August - December 2016, a total of 34,355 2016 workers have been regularized. Of this figure, 30,690 were regularized through voluntary 34,355 regularization while 3,665 were regularized as a regularized result of labor inspection. workers

establishments were inspected by the DOLE covering 60, 376 2.275-M workers in 2016

70% 85% 71% 86%

GENERAL LABOR MINIMUM WAGE OCCUPATIONAL SOCIAL WELFARE STANDARDS (GLS) SAFETY AND HEALTH BENEFITS (SSS, Pag-IBIG, PhilHealth)

COMPLIANCE RATES COMPLIANCE STANDARDS

PLANT LEVEL CORRECTIONS

17,385 156,506 ₱ 46.540-M

establishments corrected workers benefitted amount of restitution

DOLE | ANNUAL REPORT 2016 2

Occupational Safety and Health Program

To further the aims of ensuring the safety and health of Filipino workers, the Occupational 1,828 Safety and Health Center (OSHC), Regional workers Basic Occupational Safety and Occupational Safety and Health Networks Health (BOSH) Training (OSHNets), and accredited Safety Training Organizations (STOs) joined hands in training a 1,016 total of 36,913 workers from 15,090 companies Construction Occupational Safety workers in the 40 hours mandatory OSH courses — Basic and Health (COSH) Training Occupational Safety and Health (BOSH) Training, Construction Occupational Safety and Health (COSH) Training, and other OSH-related courses 34,069 and learning sessions. workers Other OSH-related courses and learning sessions

Workers Organization Development Program

Scholarships were awarded to 97 union members and/or their dependents for the completion of 79 Bachelor’s Degree bachelor’s degree, vocational-technical courses, 1 Vocational-Technical Courses and master’s degree. The scholarship covers 17 Masteral Degree tuition, book allowance and a monthly stipend.

TRAINING GRANTS

99 3,633 691 ₱ 6.909-M

trainings funded workers benefited organizations benefited worth of training grants 3

Labor and Employment Education Services

A total of 422,007 workers, employers, and including work ethics, values and skills and other students were provided with labor education matters on labor relations. particularly on their rights and responsibilities,

50,107 144,181 227,719 workers/employers workers students

Labor Relations, Continuing Labor Labor Education for Human Relations and Education Seminars Graduating Students Productivity (LHP) (CLES) on specialized (LEGS) who will be Seminars at firm topics for organized/ future entrants to the level on workplace unorganized workers’ world of work through relationships to groups in the private orientations which increase productivity sector. focus on awareness on and enhance basic labor laws, rights competitiveness. and responsibilities of workers.

An essential component of the LEES is the related concerns, whether local or overseas. e-Learning System that provides web-based Housed at the DOLE’s Labor Governance Learning learning and education on a wide array of topics Center (LGLC), it can be accessed by students, covering general labor standards, occupational workers, employers and the general public at safety and health standards, labor relations, http://elearning.dole.gov.ph. productivity and other labor and employment-

DOLE | ANNUAL REPORT 2016 4

LABOR SUMMIT. As part of its effort to get the widest participation of workers in deliberating issues on ‘endo’ and other prohibited forms of contractualization, the Department of Labor and Employment finished its nationwide leg of Labor Summit in the last quarter of 2016, with Secretary Silvestre H. Bello III urging the labor organizations to work hand-in-hand with the current Administration in achieving decent work and labor justice.

ADDRESSING WORKERS’ CONCERN. The Labor Summit, aside from tackling the issue of contractualization, generated inputs and positions on other labor sector concerns, particularly on industrial policy and economic roadmap; security of tenure; wage, tax, and price reform; labor rights and standards; migration; informal economy; and women. 5 AGENDA 2

ENHANCE WORKERS EMPLOYABILITY AND COMPETITIVENESS OF MICRO, SMALL AND MEDIUM ENTERPRISES TO ADDRESS UNEMPLOYMENT AND UNDEREMPLOYMENT

Creating a job-ready workforce to address job-skills mismatch and link people to employment opportunities with particular focus on youth to facilitate better school-to-work transition.

To produce a competent and productive among the youth by keeping them in school, workforce and improve people’s access to economic providing relevant training and work experience, opportunities, DOLE implemented programs as well as access to full-cycle employment to enhance workers’ employability, particularly facilitation services. 276,457 YOUTH assisted under the Special Program for the Employment of Students (SPES), Government Internship Program (GIP) and JobStart Program.

229,674 43,385 3,398 TEMPORARY EMPLOYMENT GOVERNMENT EXPERIENCE TRAINING & PAID INTERNSHIP

The SPES provided temporary The GIP helped 43,385 JobStart has provided 3,398 employment to 229,674 poor youth gained government youth with life skills training, students and out-of-school youth experience as interns for six technical training and paid so that they can augment their months. internship. financial capacity to continue their education.

DOLE | ANNUAL REPORT 2016 6

Special Program for the Employment of Students

A total of 20,329 SPES beneficiaries completed With the passage of RA 10917 or the new SPES high school, techical-vocational and college Act, more youth will have better access and enjoy education compared to 19,124 in 2015. Of this better benefits with the expansion of the figure, 12,328 completed college and tech-voc coverage: education compared to 9,443 in 2015. • inclusion of dependents of displaced or would- be displaced workers;

• increase in age limit from 15-25 to 15-30 years old;

• increase in the number of maximum work days from 50 to 78 days; 12,328 COLLEGE/TECH-VOC GRADUATES • DOLE to shoulder a bigger percent share in the wage salary of the beneficiaries who come 8,001 from low-income LGUs; and HIGH SCHOOL GRADUATES • insurance coverage under GSIS .

Private sector participation in the program also PRIVATE SECTOR PARTICIPATION increased by 22 percent from 1,309 companies increased by participating in 2015 to 1,597 in 2016. 22% 1,597 1500 1,309

1000

500

0 2015 2016 7

Government Internship Program

This program provides the youth particularly the a recruitment mechanism for potential public poor and indigent an opportunity to demonstrate employees. their talents and skills in the field of public service for a minimum period of 3 months to a maximum In 2016, 43,385 youth gained work experience period of 6 months internship. It also serves as in various government entities during their internship.

QUALIFIED BENEFICIARIES

• At least high school graduate (18-30 years old) • At least tech-voc graduate • If families are victims of disasters (up to 35 years old)

JobStart Program

Pursuant to Republic Act 10869 (enacted on QUALIFIED BENEFICIARIES June 29, 2016) or “An Act Institutionalizing the Nationwide Implementation of the JobStart • 18 to 24 years of age; Philippines Program”, otherwise known as the “JobStart Philippines Act,” the JobStart Program • have reached at least high school level; was implemented to assist young Filipinos in • not in education, employment, or training starting their careers and obtaining meaningful (NEET); paid employment. Mainly, it aims to shorten the youth’s school-to-work transition through the • have no work experience or have less than provision of full-cycle employment facilitation 1 year of accumulated work experience. services.

Life Skills Training to develop and enhance personal competencies and effective work habits as foundations for professional success.

Job Matching and Referrals to find the “best fit” between the trainee’s preference and the employer’s skills requirement. Best fit may mean accessible location while others may seek a specific occupation/type of work, industry, career growth potential, or a combination of these.

Technical Training for a period of three months in which a trainee shall receive semi-monthly training allowance.

Internship to provide the trainees with practical knowledge and experience in actual workplace within a period of two or three months.

DOLE | ANNUAL REPORT 2016 8

Maritime Training Program

Consistent with its mandate to upgrade the TRAINING ASSISTANCE skills and competencies of Filipino seafarers for enhanced employability and competitiveness, the National Maritime Polytechnic (NMP) trained Filipino seafarers based on the requirements of 11,232 trained employers and the prescriptions of the Standards of Training, Certification, and Watchkeeping for Seafarers (STCW) Convention of 1978 as amended ASSESSMENT in 2010. 5,106 assessed For the year, 11,232 seafarers were trained, 4,006 endorsed to MARINA surpassing the annual target of 10,000 by 12.3 percent. Of the total trained, 5,106 were 2,606 issued with COP assessed, of which 4,006 were endorsed to MARINA, which issued Certificates of Proficiency EMPLOYABILITY (COP) to 2,606 trainees. 82% Absorption Rate A survey of 554 maritime training graduates (Based on a survey of 544 graduates, EMPLOYED showed that 82 percent of NMP trainees were 455 were employed within a year employed within a year after completion of after completion of training courses) training course.

Continuing Professional Development

The CPD Councils of various professions have To ensure compliance with CPD guidelines by the accredited 218 CPD Providers and 3,739 CPD CPD Providers, 98 CPD Monitors were selected Programs. In the same year, 43,650 professionals and trained, and were able to monitor 23 CPD attended various CPD Programs. The Professional Programs. A Speakers’ Bureau was also created Regulation Commission (PRC), in coordination composed of 20 speakers from the various PRBs. with the various Professional Regulatory Boards (PRBs), CPD Councils, and other stakeholders, conducted 33 capacity building seminars.

Mutual Recognition Arrangement (MRA) and Mutual Recognition of Professional Qualifications (MRPQ)

With the aim of promoting and facilitating Chartered Professional Engineer Registry and the borderless practices for the regulated professions, ASEAN Architect Registry, respectively. five (5) professions namely, the Nutrition and Dietetics, Teachers, Interior Design, Real Estate The PRC is on top of the implementation of and Customs Broker signed an agreement or seven (7) MRAs and Framework covering 17 instrument of collaboration. professions. In addition, signed instruments/ agreements have already been established for As of December 2016, 107 ASEAN Chartered six professions — Psychology, Real Estate Service, Professional Engineers, and 10 Filipino ASEAN Professional Teachers, Interior Design, Nutrition Architects were registered with the ASEAN and Dietetics, and Customs Broker. 9

Employment Facilitation Services

The DOLE has embarked on intensive employment facilitation services that harnessed private sector role in employment generation. Toward providing a highly accessible labor market information system, it enhanced the PhilJobNet (PJN) as the national government web-based LMI portal by engaging private sector partners in gathering labot market information; by moving away from only print media to using quad-media including an Android application so that any Filipino jobseeker can access information on in-demand jobs anywhere in the archipelago as long as they have a mobile phone and internet connection; by working with local government units to increase the number of Public Employment Service Offices (PESOs) so that employment facilitation services are available and accessible in many localities; and, by conducting job fairs that bring together jobseekers and employers to a common, local venue to facilitate the on-the-spot hiring of qualified job applicants.

Public Employment Service Office

At the local level, the PESO provides employment INSTITUTIONALIZED PESOS facilitation services such as job search assistance, increased by career guidance, provision of timely labor market information, job matching, and referral. 500 11% 458 413 Maintained by LGUs, NGOs, community-based 400 organizations, and state universities and colleges, 300

PESOs are linked to the DOLE for coordination 200 and technical supervision as part of the national employment service network. As of December 100

2016, there were 458 institutionalized PESOs 0 nationwide. 2015 2016 During the year, a total of 2.028 million qualified applicants were employed out of the 2.392 million applicants referred to various employment opportunities or 85 percent placement rate.

2.028-M qualified applicants placed

2.392-M qualified applicants 85% referred PLACEMENT RATE

DOLE | ANNUAL REPORT 2016 10

Job Fairs

1,372 job fairs were conducted with 602,357 applicants registered. Of this total, 114,929 applicants or 19 percent were hired-on-the-spot (HOTS).

114,929 HIRED-ON-THE-SPOT HOTS 2016 602,357 registered applicants

PhilJobNet

The PhilJobNet, which is the government’s ESTABLISHMENTS REGISTERED official internet-based job search, job matching, and labor market information portal, generated 3,029 a total of 105,117 job vacancies from various industries. It also registered 3,029 establishments ESTABLISHMENTS ACCREDITED and accredited 1,148 establishments. The number of job applicants who registered in the system totaled 16,554. 1,148

PJN has a mobile phone-friendly web application JOB VACANCIES GENERATED system that is more responsive to optimal viewing, offers interactivity for easy reading 105,117 and navigation, and has been improved with more efficient features and functionalities. JOB APPLICANTS REGISTERED Jobseekers can also use their social networking accounts, such as Facebook and LinkedIn, to access the PJN as well as provide the applicants 16,554 feedback on the results of their job interviews, and upload certificates and licenses, as well as receive email alerts on job matches, updates, and announcements. It has a user’s guide that assists clients in navigating its platform. 11

Stronger Convergence on Employment Creation and Generation under the Trabaho, Negosyo at Kabuhayan Initiative

On December 1-2, 2016, the DOLE, in partnership Sectors (KEGS), such as manufacturing, agri- with the Department of Trade and Industry, fishery processing, construction, tourism, IT-BPM, launched the Trabaho, Negosyo at Kabuhayan transportation and logistics, and retail trade. Employment and Livelihood Summit to lay down the blueprint for job generation, decent The DOLE and DTI are going around the country employment, and entrepreneurship for the adopting an area-based approach to aggressive- next six years. Together with the industry, ly promote employment and entrepreneurship academe and civil society, the DOLE and DTI have opportunities through the Trabaho, Negosyo and committed to achieve full employment by keeping Kabuhayan Caravan. unemployment rate at 5% and create 7.5 million jobs, mainly in Key Employment Generating

The TNK Blueprint outlines 10 strategies to achieve the foregoing objectives, as follows:

01 02 03 04 increase local and foreign invest in human capital sustain growth of further enhance the investments in the industry development investments in the services country’s competitiveness sector, particularly sector specifically IT-BPM, and address cross-cutting manufacturing and tourism, wholesale and retail issues that impede the construction trade country’s competitiveness

05 06 07 08 implement the Comprehensive promote and develop the transform the Philippines spur an entrepreneurial National Industrial Strategy to Agribusiness Sector into a strong, productive, revolution and encourage upgrade selected industries innovative and competitive formalization and growth that generate employment, exporting nation of MSMEs address supply chain gaps and deepen industry participation in global value chains

09 10 foster convergence of the adopt a localized approach different livelihood and to employment generation entrepreneurship programs among government agencies

DOLE | ANNUAL REPORT 2016 12

EMPLOYMENT AND ENTREPRENEURSHIP BLUEPRINT. DOLE Undersecretary Dominador R. Say and DTI Undersecretary Rowel Barba hand over the “TNK: Blueprint for Decent Job Creation through Employment and Entrepreneurship 2017-2022” to Secretary Leoncio ‘Jun’ Evasco Jr., representing President Rodrigo R. Duterte, (center). DOLE Secretary Silvestre H. Bello III (2nd from right) and DTI Secretary Ramon M. Lopez.

TRABAHO, NEGOSYO, KABUHAYAN. DOLE and DTI launched the Trabaho, Negosyo, Kabuhayan (TNK) Summit which identified strategies to increase employment levels, improve access to employment opportunities, and address skills requirements. Policy recommendations were also gathered from Micro, Small and Medium Enterprises, Manufacturing, Philippine Construction Congress, and Information Technology-Business Process Management sectors. The Summit also developed a national employment program which supports National Development and Security Strategy geared towards the Philippine Development Plan.

Enhancing Competitiveness of Micro, Small and Medium Enterprises (MSMEs)

The National Wages and Productivity These training programs are designed to Commission and the Regional Tripartite Wages equip MSMEs with the knowledge and skills to and Productivity Boards provided training and implement productivity improvement programs technical assistance to 13,246 MSMEs benefiting to enhance business growth and expansion and a total of 31,942 workers under its Productivity create jobs. Toolbox. Of the total MSMEs trained, 3,782 implemented productivity improvement action To expand the reach of the training programs, plans. an e-learning version of the modules on 5S, Productivity 101, bookkeeping, stock control and 3Rs was developed. 13 AGENDA 3

STRENGTHEN PROTECTION AND SECURITY OF OVERSEAS FILIPINO WORKERS

An overarching policy goal of the Administration is to create an environment that will generate enough decent and adequately remunerated work for every Filipino in the country so that no Filipino will have to seek overseas work as a matter of compulsion or necessity.

In the meantime, as long as there are Filipino workers overseas, it is the government’s responsibility to protect them. In line with this, DOLE prioritized the adoption of measures and mechanisms to protect and promote the welfare and interest of overseas Filipino workers at every stage of the migration cycle–from recruitment to deployment to re- integration.

On the recruitment side, the DOLE has re- Offices, working closely with their counterpart invigorated the inter-agency task force on illegal consular offices. recruitment, particularly in terms of investigation and prosecution of erring recruitment agencies, Complementing these key actions is a strong including summary closures. On-site, DOLE has reintegration programs for overseas Filipino strengthened and expanded its capacity to deliver workers and their families. services through the Philippine Overseas Labor

Anti-illegal Recruitment Program

The POEA’s intensified campaign against illegal advice, referrals for conciliation, assistance in recruitment, in cooperation with the NBI and the preparation of complaints and supporting PNP-CIDG, has gained major strides due to the documents, filing of administrative charges for sustained and effective preventive aspect of the recruitment violations, institution of criminal campaign. During the period, 17,710 victims actions and assistance during preliminary of illegal recruitment and other violations investigation and trial. were provided with assistance such as legal

worth of assistance provided 17,710 victims assisted ₱ 2.455 million

DOLE | ANNUAL REPORT 2016 14

Documentation of OFWs

The number of documented Filipino workers for landbased OFWs and 501,005 for seabased overseas grew to about 2.553 million. For the OFWs. year, a total of 2.052-M contracts were processed

LANDBASED SEA-BASED

2.052 MILLION OFWS 501,005 OFWS

Forging of Bilateral Labor Agreement

To strengthen the protection of OFWs, Philippines to promote cooperation in protecting the rights and Cambodia signed a Memorandum of and welfare of both countries’ migrant workers, Agreement (MOA) concerning Cooperation in the as well as technical sharing in the area of skills Field of Labor and Employment. The MOA aims development and labor productivity. 15

On-site Programs and Services for OFWs

from their employers and were waiting for the resolution of their labor cases or eventual 523,949 OFWS repatriation. provided with on-site assistance in 2016 Repatriation assistance covers facilitation of The Philippine Overseas Labor Offices delivered immediate return to the Philippines of OFWs in a wide-range of on-site programs and services conflict areas, as well as those who are distressed, to promote and protect the rights and welfare medically or mentally-ill or their human remains, of OFWs. Services included training, case including their belongings. The POLOs also management, custodial services, repatriation negotiate for necessary exit clearances and assistance and other welfare assistance. documentation, as well as coordination for airport assistance upon their arrival in the country. Training focuses on skills and entrepreneurial development to prepare OFWs for their Other welfare assistance includes hospital, jail and reintegration. Case management covers workplace visits; medical referrals and assistance, conciliation-mediation services and legal counseling, and rescue from unsafe working assistance to address employment-related environment. Complementing these services is complaints or cases. The POLOs also provide the 24/7 quick response to queries from OFWs, temporary shelter to OFWs who ran away employers and other relevant entities.

Reintegration Program for OFWs

DOLE provides a package of services to facilitate facility, training, livelihood, and entrepreneurship the productive return of OFWs to their families development. Other services include psycho-social and communities. These include options for counseling, stress debriefing, values formation, and productive investment, knowledge transfer, credit financial literacy.

₱ 2016

REINTEGRATION PROGRAM 10,072 OFWS 7,516 OFWS returnees and their families returnees were provided trained with livelihood assistance

DOLE | ANNUAL REPORT 2016 16

EDUCATION OWWA members and their qualified dependents continued to avail of OWWA’s training and educational assistance programs. They used their AND TRAINING new-found knowledge and skills as effective mechanisms to empower PROGRAM them in their future endeavors/career path.

SHORT TERM COURSES

1

Skills-for Employment Scholarship Program (SESP) 2 Technical/vocational training assistance up to a maximum Seafarer’s Upgrading of ₱14,500.00 per course to Program (SUP) active member-OFWs and their dependents at any 3 TESDA-accredited training Training assistance to seabased centers. active OWWA members for Information Technology (IT) short-term courses of up to Training Program ₱7,500.00 per course. Basic literacy program to upgrade the IT skills of OFWs and their families. Number of availees 5,472 OFWs/ dependents

Amount released ₱ 51.456 million Number of availees 15,662 seafarers

Amount released ₱ 58.839 million Number of availees 19,452 (in-country) 3,275 (on-site)

Amount released ₱ 11.088 million 17

BACCALAUREATE DEGREE COURSES

1

Education for Development Scholarship Program (EDSP) 2 Financial assistance for the schooling of dependents OFW Dependent Scholarship of active OWWA members Program (OFWDSP) leading to college or baccalaureate degrees. 3 Educational assistance (₱60,000 allowance per Education and Livelihood year) provided to qualified Assistance Program (ELAP) dependents of active OWWA Scholarship Component members whose income is not more than US$400 per month. Educational assistance Number of availees provided to qualified 502 dependents dependents of active OWWA 56 graduates members (elementary, high school, and college).

Amount released ₱ 24.105 million Number of availees 3,434 dependents 555 graduates

Amount released ₱ 32.336 million Number of availees 3,935 dependents 331 graduates

Amount released ₱ 21.102 million

DOLE | ANNUAL REPORT 2016 18

Assistance to stranded OFWs in KSA under the Operation Bring-Them-Home

To address the plight of Filipino workers who were stranded in the Kingdom of Saudi Arabia (KSA), the President directed all concerned government agencies to:

1 2 3

BRING HOME IMMEDIATELY PROVIDE ASSISTANCE TO SHOULDER THE ENROLMENT THE STRANDED OFWS THE AFFECTED OFWS FEES TO SUCS AND OTHER SCHOOLS OF THE CHILDREN OF REPATRIATED OFWS

In the second half of 2016, two Inter-Agency The government provided the OFWs and their Missions under the Operation Bring-Them- families package of assistance as follows: cash Home, composed of the DFA, DOLE, DSWD, DOH, assistance for those who are still at the jobsites, TESDA, POEA, OWWA, and PAO were dispatched their families in the Philippines included, and to provide assistance and address the problems those who were already repatriated; food packs and needs of OFWs in KSA who lost their jobs and and personal hygiene kits for those still in the got stranded due to the slumping oil prices. jobsites; repatriation assistance that includes facilitation of processing of return documents and provision of tickets; and, negotiations with employers and government officials of host country including waiver of immigration penalties, issuance of exit visas and facilitation of transfer to new employers. 19

₱465.682 million disbursed to provide assistance to affected OFWs.

ON-SITE ASSISTANCE @ ₱460.718-M

Financial assistance of ₱20,000/OFW given to 18,275 OFWs on-site and repatriated Cash assistance of P6,000/OFW family given to 9,512 OFW families Food and hygiene kits to 13,245 OFWs in the amount of 2.310-M Profiling of 5,154 OFWs for retraining and retooling by TESDA

POST-REPATRIATION ASSISTANCE THROUGH THE ASSIST WELL PROGRAM @P4.964-M

Welfare Assistance in the amount of ₱3.494-M – Airport assistance to 1,632 OFW-repatriates – Counseling assistance to 56 OFW-repatriates – Temporary shelter/accommodation to 727 OFW-repatriates – Local transport services outside MMla to 1,385 OFW-repatriates – Immediate medical attention at the airport clinic and ambulance services, if necessary, to 210 OFW-repatriates Employment Assistance – Referral assistance to local and overseas employment for 943 OFW-repatriates – Competency assessment and skills certification to 377 OFW-repatriates Livelihood Assistance in the amount of ₱1.470-M – Starter Kits worth P10,000/OFW were given to 147 OFW-repatriates Legal Assistance – Legal and counseling services to 809 OFW-repatriates in which workers were informed of their rights and possible options – Referral to conciliation proceedings for 516 OFW-repatriates thereby affording them and their recruitment agencies with a venue to discuss the possibility of amicable settlement

The OFW repatriates from the Middle East arrive at NAIA Terminal 2.

DOLE | ANNUAL REPORT 2016 20

Acquisition of Postbank and its conversion into an Overseas Filipino Bank (OFBank)

To establish a banking institution that will This move is an undertaking to show appreciation serve the unique needs of OFWs, the President for the OFWs as modern-day heroes. As an initial approved on December 5, 2016 the DOLE step, Landbank of the Philippines will acquire proposal to acquire and convert the Philippine Postal Bank and rename it to OFBank which Postal Savings Bank (Postbank) into an OFW will be a subsidiary of the said bank until such Bank. The OFW Bank is envisioned to become a time that OFWs and other Filipino Workers have dedicated financial institution for OFWs whose bought shares to own part of the bank. remittances continue to support economic vibrancy and dynamism.

HOME FOR GOOD. President Rodrigo Roa Duterte, together with Secretary Bello, Congressman Bertiz, and Foreign Affairs Secretary Yasay welcomes Filipino repatriates from Al Khobar, Saudi Arabia. The government provided repatriation assistance to the returning OFWS, including welfare support for their families.

UPHOLDING OFW WELFARE. Labor Secretary Silvestre H. Bello III and OWWA Administrator Hans Leo J. Cacdac lead in welcoming the overseas Filipino workers from the Middle East and Asian countries during the traditional ‘Bagong Taong Salubong.’ 21 AGENDA 4

STRENGTHEN SOCIAL PROTECTION FOR VULNERABLE WORKERS

To protect vulnerable workers from risks and contingencies arising out of crisis or shocks, DOLE implements social protection policies and programs geared towards extending social security coverage, enhancing existing benefits and promoting active labor market interventions to facilitate re-entry to employment and safe work for all.

DOLE Integrated Livelihood and Emergency Employment Program (DILEEP) DILEEP contributes to poverty alleviation and reduces risks of the poor, vulnerable and marginalized workers either through the promotion of entrepreneurship and community enterprises or through emergency employment or cash-for-work. 460,188 BENEFICIARIES assisted under the DILEEP 113,316 346,872 BENEFICIARIES BENEFICIARIES PROVIDED WITH LIVELIHOOD ASSISTANCE PROVIDED WITH EMERGENCY EMPLOYMENT

Livelihood assistance under the DOLE Emergency employment through the Tulong Integrated Livelihood Program (DILP) or Panghanapbuhay sa Ating Disadvantaged/ Kabuhayan Program is provided as grants Displaced Workers (TUPAD) Program to cover the purchase of equipment, provides cash-for-work for displaced tools and jigs, and raw materials, among workers and other vulnerable workers for a others. It can also be used to start a minimum period of 10 days to a maximum livelihood project (formation), expand or of 30 days. upgrade an existing project, restore or reestablish existing livelihood projects Beneficiaries receive minimum wage, social destroyed due to natural and man-made insurance amounting to P65,000 for accidental disasters/ calamities, or transform existing death/disability, medical reimbursement and livelihood project in to community/group bereavement assistance, as well as personal enterprises. protective equipment for added protection.

Beneficiaries receive training on skills As post emergency employment assistance, and entrepreneurship, organizational they can also avail of free skills training to development and productivity and prepare them for self or wage employment. safety/health to build their capacities in managing their projects. They are also provided with social security coverage through enrolment to social insurance schemes, such as SSS, GSIS, PhilHealth, and Pag-IBIG.

DOLE | ANNUAL REPORT 2016 TEACHING THEM ‘HOW TO FISH.’ Through its DOLE Integrated Livelihood and Emergency Employment Program (DILEEP), DOLE Regional Office No. XI turned over 12 motorized fishing boats with fishing accessories and materials in Barangay Balangonan, Jose Abad Santos (JAS).

EMPOWERING WORKERS. DOLE Regional Office No. 3 extended a total of P264,000.00 BUB- funded livelihood assistance to 22 ambulant vendors from Bamban, Tarlac.

SUPPORT TO GREENING PROGRAM. DOLE Regional Office IX, and beneficiaries of GIP, TUPAD and SPES conduct coastal clean-up at the Buluan Island Marine Sanctuary (BIMS) in Zamboanga, Sibugay. 23

Minimum Wage Adjustments

In 2016, daily minimum wages were raised To date, the current daily minimum wage in non- in eleven regions, while consultations/public agriculture stands at P491 in NCR and ranges hearings were conducted in the regions whose from P235 to P380 in areas outside NCR. In the Wage Orders have reached their anniversary agriculture sector, the daily minimum wage in dates. The increase in minimum wages ranged NCR is P454 and ranges between P235 to P353.50 from P7 to P29 per day, benefitting an estimated in areas outside NCR for both plantation and non- 1.747 million minimum wage earners across the plantation areas. country.

₱ 2016 DAILY MINIMUM WAGES

NON-AGRICULTURAL AGRICULTURAL

NCR NCR ₱ 491 ₱ 454

OUTSIDE NCR OUTSIDE NCR ₱ 235 - 380 ₱ 235 - 353.50

DOLE | ANNUAL REPORT 2016 24

Assistance to Persons with Work-Related Disabilities

278 Persons with Work-Related Disabilities In addition, 46 children of PWRDs were hired by (PWRDs) were provided with entrepreneurial the Employees Compensation Commission and and skills training. Of this total, 163 received other DOLE agencies for a period of two months starter kits amounting to P859,011.09, and 73 under the Special Program for the Employment underwent free skills training worth P389,529.00, of Students (SPES). The ECC shouldered 60% of including transportation and meal allowance. their salary while the remaining 40% was paid by DOLE. Total payroll aggregate amounted to Also, 252 PWRDs availed of physical/occupational P386,148.04 therapy (P/OT) and other related rehabilitation services. Of this number, 60 were provided with free prosthesis. A total of P4.277 million was spent for PT/OT/assistive device including transportation and meal expenses.

Mr. Reymar Gonzales, another KaGabay Program beneficiary, fills up a form while being guided by ECC’s Social Worker Ms. Veronica Curimao.

ECC’s Work Contingency Prevention and Rehabilitation Division staff with Mr. Jeffrey Librado, a prosthesis beneficiary under its’ Katulong at Gabay ng Manggagawang May Kapansanan (KaGabay Program) 25 AGENDA 5

ENSURE JUST, SIMPLIFIED, AND EXPEDITIOUS RESOLUTION OF ALL LABOR DISPUTES

The DOLE promotes conciliation-mediation in the resolution of unfair labor practices and bargaining deadlocks to prevent notice of strikes/lockout and preventive mediation cases from maturing into actual work stoppages. In case of an actual work stoppage, conciliation- mediation services continue to settle the disputes at the earliest possible time to prevent or minimize its adverse effects on the workers.

Exhaustive conciliation-mediation and DOLE convergence in some cases became the practice where all DOLE offices and attached agencies, especially those under the DOLE Regional Coordinating Council, participate in resolving labor disputes to prevent these from ripening into strikes or lockouts. 95,744 settled cases and requestS for assistance in 2016

237,033 29.827 BILLION workers benefited ₱ monetary awards

The highest monetary awards amounting to in P151.883 million monetary awards to 3,824 P2.288 billion and benefitting 47,307 workers workers. resulted from the settlement of 34,578 Requests for Assistance (RFAs) out of the 43,617 handled Settled eight (8) out of 15 actual strikes/lockouts through the Single Entry approach (SEnA). which resulted in P26.945 million monetary awards benefiting 211 workers. 158 strike/lockout notices were settled out of the 213 notices handled which resulted in P676.98 60,607 cases were settled from the 66,034 million monetary awards to 7,440 workers. handled through Speedy and Efficient Delivery of Labor Justice (SpeED) which resulted in P26.683 393 cases were settled from the 449 handled billion monetary awards to 178,251 workers. through preventive mediation which resulted

79% 74% 88% 53% 92%

SENA NOTICES OF PREVENTIVE ACTUAL SPEED

SETTLEMENT RATES STRIKES MEDIATION STRIKES

DOLE | ANNUAL REPORT 2016 26

SINGLE ENTRY APPROACH (SENA)

34,578 RFAs SETTLED 43,617 RFAs HANDLED

₱2.288-B IN MONETARY AWARDS 47,307 WORKERS BENEFITED

Speedy and Efficient Delivery PREVENTIVE MEDIATION of Labor Justice (SpeED) 60,607 CASES SETTLED 393 CASES SETTLED 66,034 CASES HANDLED 449 CASES HANDLED

₱26.683-B IN MONETARY AWARDS 151.883-M IN MONETARY AWARDS ₱ 178,251 WORKERS BENEFITED 3,824 WORKERS BENEFITED SENA

PM DOLE LABOR SPEED DISPUTE RESOLUTION MECHANISMS

STRIKE

STRIKE STRIKE STRIKE STRIKE

ACTUAL STRIKES / LOCKOUTS

8 CASES SETTLED 15 ACTUAL STRIKES HANDLED NOTICES OF STRIKES / LOCKOUTS ₱26.945-M IN MONETARY AWARDS 158 NOTICES OF STRIKES SETTLED 211 WORKERS BENEFITED 213 HANDLED CASES

₱676.98-M IN MONETARY AWARDS 7,440 WORKERS BENEFITED 27 AGENDA 6

ACHIEVE A SOUND, DYNAMIC, AND STABLE INDUSTRIAL PEACE WITH FREE AND DEMOCRATIC PARTICIPATION OF WORKERS AND EMPLOYERS IN POLICY AND DECISION-MAKING PROCESSES AFFECTING THEM

DOLE promotes a more inclusive social dialogue by Region I (Ilocos Region) • Transportation/Communication/Power – • Hotel and Restaurant ITCs – Ilocos Norte, expanding representation in tripartite bodies. This Regional ITC Ilocos Sur, La Union, Central Pangasinan, • Tobacco – Regional ITC Western Pangasinan, Eastern Pangasinan is to ensure that formal sector workers, informal • Construction ITCs – Ilocos Norte, Ilocos Sur, • Manufacturing/Wholesale ITCs – Ilocos Central Pangasinan, Eastern Pangasinan Norte, La Union sectors workers, migrant workers, women workers, • Education ITCs – Ilocos Norte, La Union, • Retail Service ITC – Eastern Pangasinan public sector workers and the youth have voice and Central Pangasinan, Eastern Pangasinan representation in tripartite bodies. Region III (Central Luzon) In the National Capital Region and Cagayan Valley • Bus Transport – Regional ITC • Hotel and Restaurant ITCs – Aurora, Bataan, • Construction – Regional ITC Bulacan, Tarlac, Zambales, Olongapo (Region 2), all the sectors identified are represented in • School – Regional ITC • Hospital ITCs – Bulacan, Tarlac, Zambales • Hotel & Restaurant – Regional ITC • Rice Mill ITC – Nueva Ecija Regional Tripartite Industrial Peace Councils (RTIPCs). • Aviation ITC – Pampanga • Mining ITC – Zambales • BPO ITC – Pampanga • School ITCs – Aurora, Bataan, Bulacan, • Construction ITCs – Aurora, Bataan, Nueva Ecija, Pampanga, Tarlac, Zambales Bulacan, Nueva Ecija, Pampanga, Tarlac, Informal sector representation has made some Zambales gains with their presence in seven additional RTIPCs, in Cordillera Administrative Region (CAR), Central National Capital Region(NCR) Luzon (Region 3), MIMAROPA (Region 4B), Western • BPO ITC • Education ITC • Broadcast ITC • Hospital ITC Visayas (Region 6), Zamboanga Peninsula (Region 9), • Bus – Transport ITC • Hotel and Restaurant ITC • Cargo and Logistics ITC • Manufacturing ITC Northern Mindanao (Region 10), and Negros Island • Construction ITC Region (NIR). Region IV-B (MIMAROPA) Young workers are also represented in 10 other • Academe ITC – Marinduque • Maritime ITC – Oriental Mindoro • Agribusiness ITC • Mining ITC – Palawan RTIPCs in Cordillera Administrative Region (CAR), • Cooperative ITC – Marinduque • Tobacco ITC – Occidental Mindoro • Construction ITC – Palawan • Tourism ITCs – Palawan, Oriental Mindoro Ilocos Region (Region 1), Central Luzon (Region 3), MIMAROPA (Region 4B), Western Visayas (Region 6), Central Visayas (Region 7), Zamboanga Peninsula Region VI (Western Visayas) • Agribusiness ITC– Negros Occidental • Hotel, Restaurant and Resort ITCs – (Region 9), Northern Mindanao (Region 10), CARAGA • Academe ITC – Negros Occidental Negros Occidental, Iloilo • BPO ITC – Negros Occidental • Real Estate ITC – Iloilo (Region 13) and Negros Island Region (NIR). • Construction ITCs – Iloilo, Negros • Tourism ITC – Aklan Occidental • Manufacturing ITC – Negros Occidental • Education ITC – Iloilo • Transport ITC – Iloilo, Negros Occidental • Hospital ITC – Negros Occidental Migrant workers have representation also in 10 other RTIPCs in Ilocos Region (Region 1), Central Luzon (Region 3), MIMAROPA (Region 4B), Western Visayas Region IX (Zamboanga Peninsula) • Bus Transport – Zamboanga Peninsula • ICT ITC – Zamboanga City (Region 6), Central Visayas (Region 7), Eastern Visayas • Construction ITC – Zamboanga • Manpower Services ITC – Zamboanga City • Education ITCs – Zamboanga City, • Maritime ITC – Zamboanga Peninsula (Region 8), Zamboanga Peninsula (Region 9), Northern Zamboanga del Norte • Rubber ITC – Zamboanga Sibugay • Fishing and Canning ITC – Zamboanga • Seaweeds ITC – Zamboanga City Mindanao (Region 10), and Negros Island Region (NIR). • Hotel/Pension and Restaurant ITC – • Security Services ITC – Zamboanga City Zamboanga del Norte • Tourism ITC – Zamboanga del Norte

Industries, particularly the Key Employment Region XI (Southern Mindanao) Generators (KEGs), are represented through Industry • Academe ITC • Manufacturing ITC • Banana ITC • Maritime ITC Tripartite Councils or ITCs, particularly at the provincial • Construction ITC • Tourism ITC level. • ICT-BPO ITC DOLE | ANNUAL REPORT 2016 28 Cordillera Administrative Region(CAR) • Academe – Regional ITC • Cooperative/Financing ITC – Benguet • Security Services ITC – Baguio • Bus – Regional ITC • Cooperative ITC – Mt. Province • Service and Retail ITC – Abra • Academe ITCs – Abra, Baguio, • Hotel and Restaurant ITCs – Abra, • Services ITC – Benguet Benguet, Kalinga, Mt. Province Baguio, Ifugao, Kalinga, Mt. Province • Tourism ITC – Baguio • Agribusiness ITC – Kalinga • Janitorial ITC – Baguio • Utility ITC – Baguio • Banks and Cooperative ITC – Kalinga • Manufacturing ITC – Baguio • Wholesale/Retail ITC – Benguet • BPO ITC – Baguio • Motorcycle Shop ITC – Abra • Construction ITCs – Baguio, Kalinga • Retail and Services ITC – Kalinga

Region II (Cagayan Valley) • Security Agencies – Regional ITC • Furniture ITC – Quirino • Construction ITCs – Cagayan, Isabela • Pharmaceutical ITC – Quirino • Private Educational Institution ITC – Quirino • Poultry ITC – Isabela • Private Hospitals & Clinics ITC – Isabela • Service Contractors & Sub Contractors ITC – Isabela • Hotels, Restaurants & Resort ITCs – Nueva Vizcaya, Isabela • Service Contractors ITC – Nueva Vizcaya • Grains ITC – Cagayan • Water Refilling ITC – (Cagayan 3rd District)

Region IV-A (CALABARZON) • Batangas Maritime ITC • Garments ITC • Batangas Sugar ITC • Healthcare ITC • Contractors/Subcon ITC • Security ITC – Quezon • Education ITC • Transport ITC • Electronics and Semiconductor ITC • Tourism ITC

Region V (Bicol Region) • Agriculture – Sorsogon • Healthcare ITC – Albay • Bakeshop ITCs – Catanduanes, Camarines Norte • Hotel and Restaurant ITCs – Camarines Norte, • Bus Transport ITC – Camarines Sur Catanduanes, Masbate, Camarines Sur • Construction ITCs – Camarines Norte, Camarines Sur, • Pawnshop ITC – Camarines Norte Catanduanes, Sorsogon, Masbate • Retail and Services ITC – Camarines Norte • Contractors and Services ITC – Camarines Sur • Restaurant and Fast-food ITC – Masbate • Contractors ITC – Catanduanes • Retail/Service Municipal ITCs – Milagros, Masbate; • Education ITCs – Camarines Norte, Albay, Camarines Cataingan, Masbate Sur, Catanduanes, Sorsogon, Masbate • Service and Repair ITC – Virac • Fisher Folks and Fishpond Operators ITC • Tourism ITC – Sorsogon – Catanduanes

Region VII (Central Visayas) • Bus Transport ITC • Ship Building and Ship Repair Construction • Business Process Management ITC ITC • Construction ITC • Manufacturing ITC • Labor Tripartite Council in Education • Cab District Tripartite Council • Hospital ITC • URC-URSUMCO District Tripartite Council • Hotels, Resorts, Restaurants and Tourism ITC • URC-TOLONG District Tripartite Council • Maritime ITC • District BOMEDCO Tripartite Council

Region VIII (Eastern Visayas) • Academe ITC • Manufacturing ITC • Agriculture ITC • Power ITC • Bus Transport ITC • Sugar District Tripartite Council • Construction ITC • Hotel, Restaurant and Tourism ITCs – Northern Leyte, Southern Leyte, Biliran, Samar, Eastern Samar, Northern Samar

Region XIII (CARAGA) • Eco-Tourism ITCs • Plantation ITC • Education ITC • Security, General and Other Services ITC • Land Transportation ITC • Wholesale and Retail Services ITC • Maritime ITC • Wood-based ITC • Mining ITC

Region X (Northen Mindanao) • Academe ITC – Bukidnon, Lanao del Norte • Micro, Small and Medium Enterprise ITC • Bakery ITC – Camiguin • Banana ITC – Bukidnon • Hotel and Restaurant ITCs – Misamis • BPO ITC – Western Misamis Oriental Oriental West, Lanao del Norte • Bus Transport ITC – East Misamis Oriental • Pineapple ITC – Bukidnon • Construction ITCs – Bukidnon, Lanao del • Resorts and Hotels ITC – Camiguin Norte • Sugar ITC – Bukidnon • Coconut ITC – Misamis Occidental • Tobacco ITC – East Misamis Oriental • Maritime ITC – Misamis Oriental West

Region XII (Soccsksargen) • Academe ITC • Tourism ITC – Lake Sebu • Construction ITC • Tourism ITC (merge of Hotel and • Fishing and Allied Services ITC Restaurant ITCs) • Manufacturing ITC • Wholesale and Retail ITC • Overseas Employment ITC • Plantation ITC (merge of Abaca, Pineapple, Banana and Rubber ITCs) 29

DOLE ISSUANCES The NTIPC processed and endorsed 26 policies and guidelines which were issued by DOLE.

DO 114-A-16. Amending DO No. 114-11, Amended Rules and Regulations Implementing RA No. 6982, To Increase the Amount of Maternity and Death The amount of Maternity and Death Benefits Benefits Under the Social Amelioration Program in increased, from P2,000.00 to P5,000.00 and from the Sugar Industry P7,000.00 to P10,000, respectively.

DO 131-B-16. Revised Rules on Labor Laws Compliance System This Rules incorporates compliance-enabling standards; and, ensure continuity and sustainability approach in the regulatory framework to secure of compliance at the workplaces by inculcating a a higher level of compliance with general labor culture of voluntary compliance. standards and occupational safety and health

DO 137-A-16. Amendment of Department Order No. 137-14, Guidelines in the Implementation of the DOLE Integrated Livelihood and Emergency Employment Program (DILEEP) This policy provides that Personal Protective fall under hazardous work as defined in Rule 1013 of Equipment (PPE), except T-shirt and hat, shall the Occupational Safety and Health Standards s 1989. no longer be required and procured for TUPAD implementation provided that work programs do not

DO 137-B-16. Amendment of DO No. 137-14, Guidelines in the Implementation of the Department of Labor and Employment Integrated Livelihood and Emergency Employment Program (DILEEP) This policy amends DO 137-14 on the beneficiaries may also be extended to the following groups of of DILEEP as follows: self-employed workers who are disadvantaged workers with corresponding fund unable to earn sufficient income, marginalized and allocation of at least 1% of regional DILEEP funds for landless farmers, unpaid family workers, parents of each sector to ensure access to the program funds: child laborers, low-wage and seasonal workers, and Persons with Disabilities (PWDs), senior citizens, workers displaced or to be displaced as a result of distressed returning OFWs, Indigenous People (IPs), natural and man-made disasters. The program Rebel Returnees, and victims of armed conflict.

DOLE | ANNUAL REPORT 2016 30

DO 147-16. Amending the Implementing Rules and Regulations of Book VI of the Labor Code of the Philippines, as Amended This amends the Rules governing the application relationship exists. It shall also apply to all parties of of the just and authorized causes of termination of legitimate contracting/subcontracting arrangements employment. This Rules shall apply to all partiers with existing employer-employee relationships. of work arrangements where employer-employee

DO 148-16. Implementing Guidelines of JobStart Philippines Program under the Employment Facilitation Program This DO is issued for the implementation of the from the Government of Canada and technical JobStart Philippines Program. It specifically provides assistance from the Asian Development Bank (ADB). the procedural guide for DOLE implementers. The The program seeks to assist young Filipinos start their JobStart Philippines Program is an employment careers and find meaningful paid employment. facilitation initiative of the DOLE with funding support

DO 149-16. Guidelines in Assessing and Determining Hazardous Work in the Employment of Persons Below 18 Years of Age

This DO shall be used by the Labor Laws Compliance occupational safety and health standards, and laws Officers of the DOLE in monitoring and assessing related to child labor. compliance of establishments with labor standards,

DO 150-16. Revised Guidelines Governing the Employment and Working Conditions of Security Guards and other Private Security Personnel in the Private Security Industry This DO seeks to ensure compliance with mandated private security, detective, investigative agencies or employment benefits and working conditions for operators, their principals or clients, and all companies security guards and other private security personnel employing security guards and other private security in the private security industry. It applies to all personnel. 31

DO 151-16. Implementing Rules and Regulations of RA No. 10396, or “An Act Strengthening Conciliation-Mediation as a Voluntary Mode of Dispute Settlement for All Labor Cases,

Amending for This Purpose Article 228 of Presidential agencies shall: 1) provide a speedy, impartial, Decree No. 442, As Amended, Otherwise Known as inexpensive and accessible settlement of labor the Labor Code of the Philippines issues arising from employer-employee relations; 2) promote the use of conciliation-mediation in This DO shall be known as the Single Entry Approach the settlement of all labor cases; and 3) strengthen Implementing Rules and Regulations or SEnA IRR. cooperation and coordination between and among Accordingly, DOLE, its regional offices and attached DOLE agencies involved in dispute settlement.

DO 152-16. Guidelines in the Implementation of K to 12 DOLE Adjustment Measures Program (K to 12 DOLE AMP) This DO seeks to ensure that the K to 12 DOLE AMP tenure and position, caused by the implementation of contributes to easing the situation of displaced Higher K to 12 Program. Educational Institution (HEI) personnel, regardless of

DO 153-16. Implementing Rules and Regulations (IRR) of RA No. 10706 otherwise known as the “Seafarers Protection Act” This DO reaffirms the policy of the State to promote service by exploiting the compensation system, the and protect every Filipino desiring to work overseas seafarers have fallen prey to an unfair scheme where by securing the best possible terms and conditions ambulance chasers charge exorbitant fees, with of employment. As some unscrupulous individuals promise of huge monetary award. Towards this end, have taken advantage of the plight of seafarers who such practice shall be unlawful. met an accident, illness or death in the course of their

DO 154-16. Safety and Health Standards on the Use and Management of Asbestos in the Workplace This DO covers all activities which expose the workers containing products. The employer shall ensure the to asbestos in the workplace. These shall also apply development and implementation of an Asbestos to asbestos-related activities, such as construction, Safety and Health Program (ASHP) for the workers. manufacturing, dismantling disposal and other industrial activities that have asbestos or asbestos-

DOLE | ANNUAL REPORT 2016 32

DO 155-16. Rules and Regulations Governing the Employment and Working Conditions of Collectors in the Debt Collection Industry This DO ensures the protection and welfare of accounts of clients through negotiations by telephone collectors and similar personnel engaged in purely and/or personal/field visits. It applies to all debt collection services on delinquent and/or past due collection entities or agencies.

DO 156-16. Rules and Regulations governing the Working and Living Conditions of Fishers on board Fishing Vessels engaged in Commercial Fishing Operation This DO regulates the relations between workers and form union and organize for collective bargaining and/ employers recognizing the right of labor to its just or for their mutual aid and protection; and ensure that share in the fruits of production and the rights of fishing vessels are sea-worthy and compliant with enterprise to reasonable returns on investment and the standards of safety of life at sea, safe manning to expansion and growth; guarantee and respect the requirements and occupational safety and health free exercise of the commercial fishing workers to standards under applicable laws and regulations.

DO 157-16. Implementing Rules and Regulations (IRR) of RA 8759, otherwise known as the PESO Act of 1999, as amended by RA No. 10691 This DO states that the State shall promote (NEFSN), as well as strengthen and expand the full employment and equality of employment existing employment facilitation service machinery opportunities for all. It shall institutionalize the of the government through the Public Employment National Employment Facilitation Service Network Service Office (PESO).

DO 158-16. Guidelines Implementing the Educational Assistance Program (EDAP) for Sugar Workers and their Dependents under 9% Socio-Economic Program Related Fund of Social Amelioration Program

This DO prescribes policies on the equitable provision Master Plan in sugarcane industry; establish assistance of educational assistance and support for college, standards to improve educational and training technical-vocational and skills training courses and outcomes; and rationalize the amount of education other necessary capability-building assistance in assistance among implementing organizations for the support of the Human Resource Development (HRD) benefit of sugar workers and their dependents. 33

DO 159-16. Guidelines for the Employment of Migratory Sugarcane Workers (MSWs) This DO integrates relevant provisions of DO-7, 7A, by the constitution and other applicable laws, rules 7-B (series of 1976), DO 18-A (series of 2011), and and regulations; and provides protection during DO 141-14 (series of 2014) in the employment of employment both to the employer and workers. MSWs; ensures the rights of MSWs as mandated

DO 160-16. Guidelines on the Accreditation of Consulting Organizations to Provide Work Environment Measurement (WEM) Services This DO shall apply to organizations which conduct (BWC), shall provide policy guidelines and evaluate or provide WEM services to establishments. The the competence and integrity of applicants for Occupational Safety and Health Center (OSHC), in accreditation as WEM providers. consultation with the Bureau of Working Conditions

DO 161-16. Guidelines on the Implementation of the Socio-Economic Projects Under the Social Amelioration and Welfare Program for Workers in the Bio-Fuel Industry, Utilizing Coconut as Feedstock This DO prescribe clear policies, standards and and evaluation of socio-economic projects under the transparent procedures on eligibility and qualification Social Amelioration and Welfare Program (SAWP) of proponent, beneficiaries, proposal review, approval, fund release, implementation, monitoring

DO 162-16. Suspending Registration of New Applicants as Contractors or Sub-Contractors Under Department Order No. 18-A

DO 163-16. Granting Exemption from the Provision of Personal Protective Equipment (PPEs) and Micro-Insurance as part of the package of assistance under TUPAD program to the worker- beneficiaries affected by super typhoon Lawin

DO 164-16. Renaming back of Labor Communications Office to Information and Publication Service

DO 165-16. Implementing Guidelines on the New PhilJobNet Platform and PESO Employment Information System This DO aim to effectively implement the new roles and responsibilities of the Bureau of Local PhilJobnet platform and PESO Employment Employment (BLE), DOLE Regional and Field Offices, Information System (PEIS) through the provision of Public Employment Service Offices (PESOs), clients policy standards and procedures and to define the and stakeholders.

DOLE | ANNUAL REPORT 2016 34

DO 166-16. Guidelines on the Utilization of P4,504,500.00 for the Emergency Employment Project for the Sugar Workers affected by Super Typhoon “Lawin” This DO is for the utilization of P4,504,500.00 from affected by super typhoon “Lawin” in Piat, Cagayan. the DOLE Socio-Economic Projects Fund (SEPF) for the emergency employment project for the sugar workers

DO 167-16. Implementing Rules and Regulations of RA 10757 entitled An Act Reducing the Retirement Age of Surface Mine Workers from Sixty (60) to Fifty (50) Years, Amending for the Purpose Article 302 Of Presidential Decree No. 442, as amended, otherwise known as the Labor Code of the Philippines

MC 01-16. Relaxation o f K to 12 DOLE AMP Documentary Requirements 35 AGENDA 7

STREAMLINE BUSINESS PROCESSES AND MAKE FRONTLINE SERVICES RESPONSIVE TO THE PEOPLE’S NEEDS

(Legazpi), Region 6 (Iloilo City), Region 7 (Cebu Established 16 One-Stop City), Negros Island Region (Bacolod), Region 8 Service Center for OFWs (Tacloban), Region 9 (Zamboanga City), Region 10 (Cagayan De Oro City), Region 12 (Koronadal An increasing number of overseas Filipino workers City), and CARAGA (Butuan City) provide the continue to benefit from One-Stop Service following services: passport and consular Centers for OFWs (OSSCOs). The first OSSCO was services; documentation for Balik-Manggagawa; launched on August 15, 2016 at the POEA main processing of OWWA membership/renewal as office in Mandaluyong City. The Center brought well as application for educational, training and together 16 government agencies in one location welfare assistance; training and scholarship and made frontline services accessible to Filipinos assistance including competency assessment; who are currently working or planning to work issuance and renewal of professional license overseas. The aim is to reduce transportation ID; issuance/revalidation of Seaman’s Book; expenses of OFWs and shorten the processing processing/updating of membership to Pag-IBIG, time of their documents. SSS and PhilHealth including loans, claims and contribution payments; processing and issuance The OSSCOs in the following areas: NCR (POEA of certificates (birth, marriage, death, CENOMAR), office), CAR (Baguio City), Region 1 (La Union), NBI clearance, TIN, departure clearance and Region 2 (Tuguegarao), Region 3 (Clark), Region certification, and authentication and verification 4A (Calamba), Region 4B (Palawan), Region 5 of school documents.

IN THE SERVICE OF THE OFWS. DOLE, through the POEA OSSCO, brings the government services closer to OFWs.

DOLE | ANNUAL REPORT 2016 36

244,626 CLIENTS SERVED

PARTICIPATING AGENCIES UNDER OSSCO One-Stop Service Centers for OFWs

BI NCR BUREAU OF IMMIGRATION POEA OFFICE

BIR CAR BUREAU OF INTERNAL REVENUE BAGUIO CITY

CHED RO1 COMMISSION ON HIGHER EDUCATION LA UNION

DFA RO2 DEPARTMENT OF FOREIGN AFFAIRS TUGUEGARAO

HDMF-PAG-IBIG RO3 HOME DEVELOPMENT MUTUAL FUND CLARK

MARINA RO4A MARITIME INDUSTRY AUTHORITY CALAMBA

NBI RO4B NATIONAL BUREAU OF INVESTIGATION PALAWAN

OWWA RO5 OVERSEAS WORKERS WELFARE ADMINISTRATION LEGAZPI

PHILHEALTH RO6 PHILIPPINE HEALTH INSURANCE CORPORATION ILOILO CITY

PNP RO7 PHILIPPINE NATIONAL POLICE CEBU CITY

POEA NEGROS ISLAND REGION PHILIPPINE OVERSEAS EMPLOYMENT ADMINISTRATION BACOLOD

PRC RO8 PROFESSIONAL REGULATION COMMISSION TACLOBAN

PSA RO9 PHILIPPINE STATISTICS AUTHORITY ZAMBOANGA CITY

SSS RO10 SOCIAL SECURITY SYSTEM CAGAYAN DE ORO CITY

TIEZA RO12 TOURISM INFRASTRUCTURE AND ENTERPRISE ZONE AUTHORITY KORONADAL CITY

TESDA CARAGA TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY BUTUAN CITY 37

Established a 24/7 DOLE Hotline Call Center Services

On September 5, 2016, DOLE officially opened its 24/7 Hotline 1349 as its contribution to ensure prompt and efficient government services to the Filipino workers. The 24/7 Hotline provides for a stronger client feedback as well as improved response to labor and employment-related inquiries.

Other concerns handled by the Hotline Assistance Officers include complaints on illegal recruitment, child labor, “endo” and other forms of illegitimate contractualization, violations of other general labor and occupational safety and health standards, and employment facilitation services for local and overseas employment.

The Call Center or 1349 Hotline is equipped with necessary facilities and is manned by 10 Hotline Assistance Officers per shift who are required to provide the caller with the necessary information and refer the client to the appropriate agency if the request is not available. It operates on three shifts per day (6 a.m. to 2 p.m.; 2 p.m. to 10 p.m.; DOLE HOTLINE - Secretary Silvestre H. Bello III leads the and 10 p.m. to 6 a.m.). inaugural opening of the DOLE Hotline 1349 24/7 call Center.

1349 DOLE HOTLINE RECEIVED CALLS AND QUERIES

SEPTEMBER - DECEMBER 2016

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26,877RECEIVED CALLS 54,029QUERIES

DOLE | ANNUAL REPORT 2016 38

Top 10 COMMON QUERIES IN 2016

01 02 night shift differential rules and computation computation on the 13th month pay

03 04 registration of matters related to establishment collective bargaining under Rule 1020 agreement, grievance machinery and labor- management committee

05 06 availment of social termination/ security benefits separation pay under SSS, PhilHealth, ECC and Pag-IBIG

07 08 conciliation- certificate of no mediation assistance pending case from NLRC and regional offices

09 10 occupational safety minimum wage and health 39

Streamlined frontline services and reduced process cycle time within 72 hours for DOLE transactions

In support of the President’s directive to cut red To sustain this effort, DOLE ensures that the tape and complete government transactions checklist of requirements and required forms within 72 hours, DOLE streamlined its key are available online and can be downloaded frontline services across all its agencies and from the agency website, the hotline service is reduced process cycle time by 25 to 70 percent. available 24/7, the online systems and processes Transactions can now be completed within are enhanced, and the enrolled processes are six to 72 hours, a marked improvement from continuously reviewed and improved. the previous five days to two weeks process or response time.

The streamlining of the Department’s key frontline services is part of the overall effort to hasten delivery of services to the public at the least possible cost while ensuring ease in transacting business and providing quality service at all times.

1.916 million or 69 percent of clients served in less than 24 hours. 72 HOURS POLICY

69% 2.776 MILLION clients served August - December 2016 24

DOLE | ANNUAL REPORT 2016 40

KEY SERVICES COVERED BY 72 HOURS POLICY

DOLE REGIONAL OFFICES ATTACHED AGENCIES

| registration of workers’ association | hiring and placement of government- hired workers | registration of union/independent union | registration/accreditation of principals/employers | registration of collective bargaining agreement | issuance of job fair authority

| issuance of working child permit | membership registration process (Balik-Manggagawa) | issuance of no pending case certificate | membership verification process | accreditation of occupational safety and health practitioner | repatriation and post-repatriation assistance | issuance of alien employment permit | Skills for Employment Program | issuance of private employment agency license | seafarers upgrading program process

| issuance of permit to conduct job fair | issuance of board certificate

| issuance of authority to recruit outside | processing of petitions for change in registered business address status

| approval of construction safety and | registration of new passers and health program issuance of PRC identification card

| processing and issuance of duplicate certificate of registration 41

FINANCIAL

REPORT

DOLE | ANNUAL REPORT 2016 42 43

DOLE | ANNUAL REPORT 2016 44 45

DOLE | ANNUAL REPORT 2016 46 47

DOLE | ANNUAL REPORT 2016 48 49 DIRECTORY OF OFFICIALS

SILVESTRE H. BELLO III SECRETARY DEPARTMENT OF LABOR AND EMPLOYMENT

526-6976 / 527-5523 336-8182

527-3000 [email protected] local: 701, 703 to 707 [email protected]

UNDERSECRETARIES

CIRIACO A. LAGUNZAD III Undersecretary Workers Welfare and Protection, Human Resource and Internal Audit Services 527-3000 local: 729-731 527-5947; 301-0183 DOMINADOR R. SAY Undersecretary [email protected] Employment and Policy Support 527-3000 local: 710, 715 [email protected] JOEL B. MAGLUNSOD Undersecretary Labor Relations, Special Concerns and Financial Services 527-3000 local: 708, 718 527-5498 [email protected] CLARO A. ARELLANO Undersecretary Legal, Legislative and International Affairs 527-3000 local: 726 [email protected] BERNARD P. OLALIA Undersecretary Human Capital Development and Regional Operations 527-3000 local: 313, 444 309-6604 [email protected]

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ASSISTANT SECRETARIES

MARIA GLORIA A. TANGO JOJI V. ARAGON Assistant Secretary Assistant Secretary Labor Relations, Special Concerns Legal, Legislative and International Affairs and Financial Services 301-0313 527-3559 527-3000 local: 713, 725 527-3000 local: 720-722 527-3566 527-3515 [email protected] [email protected] [email protected]

ALEX V. AVILA AMUERFINA R. REYES Assistant Secretary Assistant Secretary Employment and Policy Support Workers Welfare and Protection, Human Resource and Internal Audit Services 527-3526 527-3000 local: 537 527-3000 local: 724, 727 527-5947; 301-0183 527-2130 [email protected] [email protected]

MARIANO R. ALQUIZA FEDERICO V ABUAN, JR. Assistant Secretary for General Services Assistant Secretary Human Capital Development and 527-3000 local: 723 Regional Operations [email protected] 527-3000 local: 271 [email protected] [email protected] 51

BUREAUS

DOMINIQUE R. TUTAY BENJO SANTOS M. BENAVIDEZ Director, Bureau of Local Employment (BLE) Director, Bureau of Labor Relations (BLR) 6th Floor First Intramuros BF Condominium Corporation 6th Floor, First Intramuros BF Condominium Corporation Solana St. corner Andres Soriano Ave. (Aduana St.) Solana St. corner Andres Soriano Ave. (Aduana St.) Intramuros, Manila Intramuros, Manila 528-0087 527-2551 527-2421 527-2459 [email protected] [email protected] http://ble.dole.gov.ph http://blr.dole.gov.ph

MA. TERESITA S. CUCUECO MA. KARINA PERIDA-TRAYVILLA Director, Bureau of Working Conditions (BWC) Director, Bureau of Workers with Special Concerns (BWSC) 3rd Floor, DOLE Bldg., Intramuros, Manila 3rd Floor, DOLE Bldg., Intramuros, Manila 527-3000 local: 308 404-3336 527-1749 527-5858 [email protected] [email protected] http://bwc.dole.gov.ph http://bwc.dole.gov.ph

ALICE Q. VISPERAS ROEL B. MARTIN OIC-Director, International Labor Affairs Bureau (ILAB) OIC-Director, National Reintegration Center for OFWs (NRCO) 2nd Floor, DOLE Bldg., Intramuros, Manila Ground Flr., Blas F. Ople Development Center 527-3000 local: 102-103 Col. Solana and Victoria St, Intramuros, Manila 310-7190 526-2392 [email protected] 527-6184/526-2633 http://ilab.dole.gov.ph [email protected] http://nrco.dole.gov.ph

SERVICES

EVANGELINE Q. QUINOY WARREN M. MICLAT OIC-Director, Administrative Service (AS) Director, Financial and Management Service (FMS) 2nd Floor, DOLE Bldg., Intramuros, Manila 4th Floor, DOLE Bldg., Intramuros, Manila 527-3000 local: 201,202 527-3000 local: 411,412 309-6605 [email protected] [email protected]

VIOLETA N. MUÑOZ RAUL M. FRANCIA Director, Human Resource Development Service (HRDS) Director, Information and Publication Service (IPS) 5th Floor, DOLE Bldg., Intramuros, Manila 3th Floor, DOLE Bldg., Intramuros, Manila 527-3000 local: 502 527-3000 local: 623-625 527-3568 527-3446 [email protected] [email protected] [email protected]

NENITA O. GARCIA PHILLIP A. PAREDES Director, Internal Audit Service (IAS) Director, Legal Service (LS) 4th Floor, DOLE Bldg., Intramuros, Manila 6th Floor, DOLE Bldg., Intramuros, Manila 527-3000 local: 455,732 527-3000 local: 610 [email protected] 527-3564 [email protected]

ADELINE T. DE CASTRO Director, Planning Service (PS) 6th Floor, DOLE Bldg., Intramuros, Manila 527-3000 local: 617 527-5807 [email protected] DOLE | ANNUAL REPORT 2016 52

REGIONAL OFFICES

HENRY JOHN S. JALBUENA EXEQUIEL RONIE A. GUZMAN Regional Director, National Capital Region (NCR) OIC-Regional Director, Cordillera Administrative DOLE-NCR Building, 967 Maligaya St., Malate, Manila Region (CAR) 402-6242 Cabinet Hill, Baguio City 400-6241 (074) 442-2447/442-0824 [email protected] (074) 443-5339 http://ncr.dole.gov.ph/ [email protected] http://car.dole.gov.ph/

NATHANIEL V. LACAMBRA MANUEL C. ROLDAN Regional Director, Regional Office No. 1 Regional Director, Regional Office No. 2 Arnel Building, Mabini St., Catbangen, San Fernando City Turingan Building, Campos St., Caritan Centro La Union Tuguegarao City, Cagayan (072) 700-2520 (078) 844-2728 (072) 607-8114 (078) 844-2728 [email protected] [email protected] http://ro1.dole.gov.ph/ http://ro2.dole.gov.ph/

ANA C. DIONE MA. ZENAIDA EUSEBIA A. CAMPITA Regional Director, Regional Office No. 3 Regional Director, Regional Office No. 4A Diosdado Macapagal Regional Government Center 3rd & 4th Floors Andenson Building II Barangay Maimpis, City of San Fernando, Pampanga Parian Calamba City, Laguna (045) 861-4383 (049) 545-7360 (045) 455-1613 (049) 545-7357 [email protected] [email protected] http://ro3.dole.gov.ph/ [email protected] http://calabarzon.dole.gov.ph

ALVIN M. VILLAMOR EXEQUIEL R. SARCAUGA Regional Director, Regional Office No. 4B Regional Director, Regional Office No. 5 3rd Floor, Confil Building, Roxas Drive corner Sampaguita St. Doña Aurora St., Old Albay, Legaspi City Lumangbayan, Calapan City, Oriental Mindoro (052) 480-3058 (043) 288-2080 (052) 480-3058 [email protected] [email protected] http://mimaropa.dole.gov.ph http://ro5.dole.gov.ph 53

REGIONAL OFFICES

JOHNSON G. CAÑETE CYRIL L. TICAO Regional Director, Regional Office No. 6 OIC-Regional Director, Regional Office No. 7 Swan Rose Building, Commission Civil St., Jaro, Iloilo City 3rd and 4th Flr. DOLE-RO7 Building General Maxilom Avenue (033) 320-8026/509-0400 Corner Gorordo Avenue, Cebu City 0917-327-6515 (DOLE I-txt) (032) 266-9722/266-2792 [email protected] (032) 416-6167 http://ro6.dole.gov.ph [email protected] [email protected] http://ro7.dole.gov.ph

JOEL M. GONZALES OFELIA B. DOMINGO OIC-Regional Director, Regional Office No. 8 Regional Director, Regional Office No. 9 DOLE Compound,Trece Martires St., Tacloban City 3rd Flr. QNS Bldg., Vet. Ave. Ext. Tumaga Rd., Zamboanga City (053) 832-0697 (062)-991-2673 0917-622-5039 (062)-991-2673 [email protected] [email protected] http://ro8.dole.gov.ph http://ro9.dole.gov.ph

JOFFREY M. SUYAO RAYMUNDO G. AGRAVANTE Regional Director, Regional Office No. 10 Regional Director, Regional Office No. 11 Monte Carlo Building, RER Phase I Kauswagan 4th Floor Davao Ching Printers Bldg. National Highway, Cagayan De Oro City Corner Dacudao Ave. and Lakandula St. Agdao, Davao City (088) 857-2218 (082) 226-4289 (08822) 727-682 (082) 226-2671 (088) 857-1930 [email protected] [email protected] http://ro11.dole.gov.ph http://ro10.dole.gov.ph

SISINIO B. CANO CHONA M. MANTILLA Regional Director, Regional Office No. 12 Regional Director, CARAGA 102 Acepal Building, Mabini Extension, Koronadal City Nimfa Tiu Building III, J. P. Rosales Avenue, Butuan City (083) 228-2190 (085) 342-9503 (083) 520-0125 (085) 225-3229 [email protected] [email protected] http://ro12.dole.gov.ph http://caraga.dole.gov.ph

DOLE | ANNUAL REPORT 2016 54

ATTACHED AGENCIES

STELLA ZIPAGAN-BANAWIS AHMMA CHARISMA L. SATUMBA Executive Director, Employees Compensation OIC-Executive Director, Institute for Labor Studies (ILS) Commission (ECC) 5th Floor, Gen. Luna Wing, DOLE Bldg. 4th-5th Floors, ECC Building 385 Sen. Gil J. Puyat Ave. Intramuros, Manila Makati City 527-3456/527-3511 899-4251 local: 208 527-3448/527-3491 0917-001033 http://ilsdole.gov.ph 897-7597 [email protected], [email protected] http://ecc.gov.ph facebook.com/ecc.official

SHIRLEY M. PASCUAL GERARDO C. NOGRALES Executive Director, National Conciliation and Mediation Chairman, National Labor Relations Commission (NLRC) Board (NCMB) PPSTA Bldg., No. 5 Banawe cor. P. Florentino Sts. 4th-6th Floors, Arcadia Bldg., 860 Quezon Avenue Quezon City Quezon City 711-1554 332-4176/332-2689 http://nlrc.dole.gov.ph 332-4175 [email protected] http://ncmb.ph

ROMULO V. BERNARDES CRISELDA R. SY Executive Director, National Maritime Polytechnic (NMP) Executive Director, National Wages and Productivity Cabalawan, Tacloban City Commission (NWPC) (053) 321-3356/3353/9920/325-5160 2nd-3rd Floors, Dy International Bldg. Gen. Malvar cor. [email protected] San Marcelino Sts., Malate, Manila http://www.nmp.gov.ph 527-5520/527-5141 [email protected] nwpc.dole.gov.ph

NOEL C. BINAG HANS LEO J. CACDAC Executive Director, Occupational Safety and Health Administrator, Overseas Workers Welfare Administration Center (OSHC) (OWWA) 3rd and 4th Flr. DOLE-RO7 Building North Avenue cor. OWWA Center, 7th corner F.B Harrison St. Pasay City Aghan Road, Diliman, Quezon City 891-7601 928-6727/928-6690 5402/5403/5418 [email protected] 551-6651/ 833-0187 http://www.oshc.dole.gov.ph [email protected] http://www.owwa.gov.ph

UNDERSECRETARY BERNARD P. OLALIA TEOFILO S. PILANDO, JR. OIC-Administrator, Philippine Overseas Employment Chairperson, Professional Regulation Commission (PRC) Administration (POEA) P. Paredes St. cor. Morayta St., Sampaloc, Manila EDSA corner Ortigas Avenue, Mandaluyong City 734-0383 722-1159/722-1163/724-3665 735-4476 724-3724 [email protected] www.poea.dole.gov.ph http://prc.gov.ph 55

PHILIPPINE OVERSEAS LABOR OFFICES [ ASIA ] RODOLFO M. SABULAO MELISSA C. MENDIZABAL Labor Attaché II, POLO Australia Labor Attaché I, POLO Brunei Philippine Embassy No. 1 Moonah Place, Yarralumla Philippine Embassy Simpang 336, Diplomatic Enclave ACT 2600, Australia JalanKebangsaan, Bandar Seri Begawan, (+612) 6273 8882 Brunei Darussalam BA1210 (+61) 420 689 520 (6732) 237-052 / 236-981 (+61) 420 689 520/410 001 790 (After office hours) 874-1972 / 883-0933 (Hotline) [email protected] (6732) 236-980

JALILO O. DELA TORRE MARY ROSE C. ESCALADA Labor Attaché II, POLO Hong Kong Labor Attaché II, POLO Tokyo Philippine Consulate General 1101 & 1601 Tower 1 Philippine Embassy 1-15-5 Roppongi Minato-Ku Admiralty Center, 18 Harcourt Road, Hongkong Tokyo, Japan (+852) 6345-9324 (OWWA Hotline) (+813) 5562-1574/1600;1573 5529-1880 (Labor Hotline) (813) 5545-3447 9155-4023 (Consular Hotline) [email protected] [email protected] [email protected]

LUZ L. TALENTO ELIZABETH MARIE R. ESTRADA Labor Attaché II, POLO Korea Labor Attaché II, POLO Kuala Lumpur Philippine Embassy No. 5-1 Itaewon-dong Philippine Embassy No. 1 Changkat Kia Peng, 50450 Kuala Yongsan-gu, Seoul Lumpur, Malaysia 50450 (822) 3785-3634 / 35 (+603) 569-2272 / 14863087 (822) 3785-3624 [email protected]

VIVIAN F. TORNEA LAMBERTO C. PASTRANA Labor Attaché II, POLO Macau Labor Attaché I, POLO Singapore Philippine Consulate General Unit 1407 14th Floor AIA Tower Philippine Embassy 20 Nassim Road, Singapore 258395 251-A 301 Avenida Commercial de Macau , Macau SAR 9247-3171 POLO Hotline (853) 668-725-09 (+65) 87002716 / 96438160/91649997 [email protected] (+65) 9715 9293 (OWWA Hotline) [email protected] [email protected]

RUSTICO SM. DELA FUENTE FIDEL A. MACAUYAG Labor Attaché II, POLO Kaohsiung, Taiwan Labor Attaché II, POLO Taichung, Taiwan MECO Labor Center 9F-2, No. 80, Grand 50 Tower, Mintzu MECO Labor Center Cathay Insurance Chung Gang First Road, San Min District, Kaohsiung City, Taiwan Building, 4/F, Suite 2A, No. 239 Min Quan Road West (+8667)988 976 596 District Taichung City 40341, Taiwan [email protected] (+88642) 966537732/903511605/905708887 [email protected]

CESAR L. CHAVEZ Labor Attaché II, POLO Taipei, Taiwan MECO Labor Center 10F, 309Song Jiang Road, Zhong Shan District, Taipei City 10483, Taiwan (+8862) 932218057/978529408/903535773 [email protected]

DOLE | ANNUAL REPORT 2016 56

PHILIPPINE OVERSEAS LABOR OFFICES [ MIDDLE EAST ] OPHELIA N. ALMENARIO VICENTE M. CABE Labor Attaché II, POLO Abu Dhabi Labor Attaché II, POLO Bahrain Philippine Embassy Villa No. 32, Al Dhafra St., Corner 8th Philippine Embassy Villa 939 Road 3220, Blk 332, Mahooz Street, Mushriff Area, Abu Dhabi, UAE P.O Box 3215 Area, PO Box 22681, Kingdom of Bahrain 1299 (+9715) 564805255/564427034/507774375/ (+973)177-40139/39155938/38071862 561504363/568798063/561044321 [email protected] [email protected] [email protected]

FELICITAS Q. BAY RODOLFO G. GABASAN Labor Attaché II, POLO Dubai Labor Attaché I, POLO Israel Philippine Overseas Labor Office Villa No. 2 Beirut Street Philippine Embassy 18 RehovBnei Dan 66260, Tel-Aviv No. 35-A Al Qusais 3 P.O. Box 4960 Dubai UAE Israel (9714) 220-7011 (9723) 544-4531/601-0517/601-0521 (9723) 544-4580/602-2496 [email protected]

MA. CELESTE M. VALDERRAMA ALEJANDRO A. PADAEN Labor Attaché II, POLO Jordan Labor Attaché II, POLO Kuwait Philippine Overseas Labor Office No.6, Al Thiyabat Street Philippine Embassy Block 6 Villa 152, Nouman Bin Basher TLA Al-Ali, Amman, Jordan Street, Faiha, State of Kuwait 1002 (+9626) 593 0464 (965) 988-17678 [email protected] [email protected]

VIOLETA D. ILLESCAS HABIB MALIK Labor Attaché II, POLO Lebanon Officer-inCharge, POLO Libya Philippine Embassy 2nd Floor W Building, Mar Geries Philippine Embassy Gargaresh Road, Km. 7, Hay Andalous Street, Hadath, Baabda, Lebanon 1003 Tripoli, Libya (+961) 71178241 (+21821) 925370461/922026859 [email protected] [email protected]

PONCIANO M. LIGUTOM DAVID DES T. DICANG Labor Attaché II, POLO Oman Labor Attaché II, POLO Qatar Philippine Embassy P.O. Box 420 Building 1045, Way 3015 Philippine Embassy Corner Al Furat St and Al Quosoun St Kharijiah St. Shatti Al Qurum, Muscat, Sultanate of Oman 115 Zone 66, Onaiza Area, Dafna, West Bay, Doha, State of (+96824) 9355 7931 (POLO Hotline) Qatar PO Box 24900 (+96824) 94638652/95196826 (974) 50119548 POLO Hotline for HSW (+96824) 9699 0583/ 9698 1253 (974) 66214674 POLO Hotline for Company Workers (+96824) 9279 1634/ 9463 3994 [email protected] (+96824) 9911 9257/ 9585 0856 [email protected]

NASSER B. MUNDER NASSER S. MUSTAFA Labor Attaché II, POLO Alkhobar Labor Attaché II, POLO Riyadh c/o POLO-Riyadh P.O. Box 94366, Riyadh 11693, Kingdom of Saudi Arabia (9663) 894-1846 / 894-2890 (+9661) 55 169 9548/55 390 9045/53 391 3218/ 01269742 (Hotline) 53 293 5260/53 258 8903/53 803 6674/ (9663) 899-5714 55 159 4690/57 042 8969/ 50 052 7824/ [email protected] 56 402 4995/ 54 568 2107/53 464 4320/ 53 538 1209 (+9661) 50 28500944 (Hotline) [email protected]

OIC-Labor Attaché, POLO Jeddah Philippine Consulate General Umm Al Qurah Street Al Rehab District 3 P.O. Box 16254, Jeddah 21464 (+9662) 619-5223 / 676-3966 (+9662) 619-5223/667-0934 [email protected] 57

PHILIPPINE OVERSEAS LABOR OFFICES [ AMERICAS & TRUST TERRITORIES ] VIOLETA J. BUENAVENTURA CELESTE MARIE T. RAMOS OIC-Labor Attaché, POLO Vancouver OIC-Labor Attaché, POLO Toronto Philippine Consulate General - Philippine Overseas Labor Philippine Consulate General 160 Eglinton Avenue East Office Suite 611, World Trade Center Office Complex Suite 200, Toronto, Ontario M4P3B5 Canada 999 Canada Place, Vancouver, BC, Canada V6C3E1 (+1416) 975-8252 POLO Landline (+1604) 767 3354 (+1416) 647-9927656 [email protected] [email protected]

SAUL T. DE VRIES Labor Attaché II, POLO Washington Philippine Embassy 1600 Massachusetts Ave., N.W. Washington, D.C. 20036 (+1202) 467-9426 (POLO Hotline) (+1202) 602 9283 / 812 3677/ 813 8261 (+1240) 780 1519 [email protected] [email protected]

PHILIPPINE OVERSEAS LABOR OFFICES [ EUROPE ] HANEY LYNN G. SICLOT MARIA CORINA P. BUÑAG Labor Attaché II, POLO Rome Labor Attaché II, POLO Milan Philippine Embassy Via Delle Medaglie D’Oro, 112-114 Philippine Consulate General Via Stromboli 1, 20144 00136 Rome, Italy Milan, Italy (+3906) 3885793174/3281127152 (+3902) 3929972551 [email protected] (3902) 439-86538 [email protected]

DELMER R. CRUZ REYDELUZ R. CONFERIDO Labor Attaché II, POLO Geneva Labor Attaché II, POLO London Philippine Mission to the United Nations 47 Avenue Blanc Philippine Embassy 6 Suffolk Street, London, SW1Y 4HG 1202 Geneva, Switzerland (4420) 7451-1-832 (004122) 738-7513 POLO Hotlin (4420) 7451-780 [email protected] [email protected]

JOAN LOURDES D. LAVILLA ADAM A. MUSA Labor Attaché II, POLO Madrid Labor Attaché II, POLO Greece Philippine Overseas Labor Office Calle Alcala 149, 2B Philippine Embassy 158 Sevastoupoleus St., Ambelokipi 28009, Madrid, Spain Athens, Greece (3491) 915 776 755 / 917 818 626 (+30210) 693-2730-605 (3491) 781-8625 693-748-7838/ 695-161-1669 [email protected] [email protected]

ADAM A. MUSA Labor Attaché II, POLO Cyprus Philippine Honorary Consul 36 Grivas Digenis Avenue #4C, 1066 Nicosia , Cyprus 00357-9974-7064 (34) 603-521-660/602-467-234 [email protected]

DOLE | ANNUAL REPORT 2016 2016 Annual Report Technical Working Group

Chairperson | UNDERSECRETARY DOMINADOR R. SAY Vice-Chairperson | ASSISTANT SECRETARY ALEX V. AVILA Members | DIRECTOR ADELINE T. DE CASTRO, PS OIC-DIRECTOR GERRY S. RUBIO, IPS DIRECTOR WARREN M. MICLAT, FMS DIRECTOR AHMMA CHARISMA LOBRIN-SATUMBA, BWSC EXECUTIVE DIRECTOR STELLA ZIPAGAN-BANAWIS,ECC DIRECTOR JOHNSON G. CAÑETE, NCR DIRECTOR JESUS CRUZ JR., ILAB DEPARTMENT OF LABOR AND EMPLOYMENT

www.dole.gov.ph www.facebook.com/laborandemployment/ 1349 (DOLE Hotline)