Canadian Postal Products Guide®

Version 2014.03 (Census 2011 Geography)

PRODUCT GUIDE Information in this document is subject to change without notice and does not represent a commitment on the part of the vendor or its representatives. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, without the written permission of Pitney Bowes Software Inc., 26 Wellington Street East, Suite 500, , M5E 1S2. © 2014 Pitney Bowes Software Canada Inc. All rights reserved. The Canada Postal Points File, the Six-Digit Points file, and the Forward Sortation Area (FSA) boundaries and points files, are all individual products trademarked by Pitney Bowes Software Canada Inc. © 2006-2014 TomTom. All rights reserved. This material is proprietary and the subject of copyright protection, database right protection and other intellectual property rights owned by TomTom or its suppliers. The use of this material is subject to the terms of a license agreement. Any unauthorized copying or disclosure of this material will lead to criminal and civil liabilities.

.

Adobe Acrobat® is a registered trademark of Adobe Systems Incorporated in the United States. All other products named herein may be trademarks of their respective manufacturers and are hereby recognized. Trademarked names are used editorially, to the benefit of the trademark owner, with no intent to infringe on the trademark. Disclaimer The postal code records, six-digit postal code points, and FSA boundaries/points furnished by Pitney Bowes Software Canada Inc., are accepted for use by the recipient on the understanding that Pitney Bowes Software Canada Inc. makes no warranties, expressed or implied, concerning the accuracy, completeness, reliability or suitability of this information or the supporting data. Pitney Bowes Software Canada Inc. shall be under no liability whatsoever resulting from the use of this information. The postal records, points and boundaries contained within the above mentioned files should not be relied upon as the sole basis for solving a problem in situations where an incorrect decision may result in injury to persons or damage to property. Further Information Corporate Headquarters Pitney Bowes Software Inc., One Global View, Troy, New York 12180. Voice: (518) 285-6000 Sales Info Hotline: (800) 327-8627 Government Sales Hotline: (800) 619-2333 Technical Support Hotline: (518) 285-7283 Technical Support E-mail: [email protected] http://www.pb.com/software

May 2014 Table of Contents

Chapter 1: Overview of Canadian Postal Products...... 5 Introduction to Canadian Postal Codes ...... 6 Canada Postal Points File ...... 6 Six-Digit Postal Code Points ...... 7 Forward Sortation Area (FSA) Boundaries/Points ...... 7 Installation ...... 8 Sources of Information ...... 8 Updates ...... 8 Coverage Area and Geographic Area ...... 8 Coverage Date ...... 8 Datum ...... 8 Chapter 2: Canada Postal Points File: Version 2014.03 ...... 9 Product Specifications ...... 10 Data Description ...... 10 Postal and Census Linkage ...... 10 Block Face Assignment...... 11 Multiple Points...... 11 Caveats...... 11 General Caveat ...... 11 Table Structure ...... 11 Chapter 3: Six-Digit Postal Code Points: Version 2014.03 ...... 13 Product Specifications ...... 13 Caveats...... 13 Table Structure ...... 14 Chapter 4: Forward Sortation Area (FSA) Boundaries/Points: Version 2014.03 ...... 15 Product Specification ...... 15 Caveats...... 16 Alternate Assignments of Postal Code FSAs To FSA Boundaries ...... 17 Secondary DA Assignments for Unlinked FSAs ...... 18 Table Structure ...... 19 Boundary ...... 19 Column Descriptions ...... 19 Centroid ...... 19 Column Descriptions ...... 19 Chapter 5: Using the Boundaries ...... 21 Locating a Boundary...... 22 Identifying a Boundary ...... 23

Canadian Postal Products Guide 2014.03 iii Table of Contents

Labeling a Boundary...... 24 Combining Boundaries...... 25 Appendix A: Data Support and Feedback ...... 29 Feedback Process...... 29 Electronic Feedback Form...... 30

iv Canadian Postal Products Guide 2014.03 Overview of Canadian 1 Postal Products

Following a general introduction to Canadian postal codes, this chapter describes the three individual Canadian postal products covered in this guide (Canada Postal Points File, Six-Digit Postal Code Points and Forward Sortation Area (FSA) Boundaries/Points). The descriptions are followed by the general installation procedure, and all the other information that is common to all three products (for example, sources and coverage).

In this chapter:

 Introduction to Canadian Postal Codes ...... 6  Canada Postal Points File ...... 6  Six-Digit Postal Code Points ...... 7  Forward Sortation Area (FSA) Boundaries/Points ...... 7  Installation ...... 8  Sources of Information ...... 8  Updates ...... 8  Coverage Area and Geographic Area...... 8  Sources of Information ...... 8  Datum ...... 8 For the current specifications, and any caveats relating to the individual products, refer as appropriate to Canada Postal Points File: Version 2014.03 in Chapter 2 on page 9, Six-Digit Postal Code Points: Version 2014.03 in Chapter 3 on page 13, or Forward Sortation Area (FSA) Boundaries/Points: Version 2014.03 in Chapter 4 on page 15. Introduction to Canadian Postal Codes Introduction to Canadian Postal Codes

A Canadian postal code consists of a string of six alphanumeric characters, in the format AnA nAn (where A is a letter and n is a digit, with a space typically separating the third and fourth characters). An example is K1A 0B1, which is 's headquarters. The first three characters of a postal code are referred to collectively as a Forward Sortation Area (FSA), with the last three characters denoting a Local Delivery Unit (LDU).

 Pitney Bowes Software’s Six-Digit Postal Code Points file provides the six-character postal codes both with and without the space separator (refer to Table Structure in Chapter 3 on page 14).

Canada Postal Points File The Canada Postal Points File is a nationwide point database of every postal code in Canada, created by Pitney Bowes Software. The Canada Postal Points File includes data inputs from TomTom® and Canada Post.

The created by TomTom® consist of postal codes and their corresponding ranges. Addresses are then geocoded using TomTom® MultiNet® North America, Inc. to place the points at street-level accuracy, thereby facilitating the mapping and demographic analysis of customer records.

Dissemination Area (DA) codes are assigned to all the geocoded postal codes by Pitney Bowes Software.

CAUTION: See Data Description in Chapter 2 on page 10 for important information regarding DA assignments.

The six-character postal codes are linked in the Canada Postal Points File with all levels of the 2011 standard census geography. This is done by establishing a link between the FSALDU and the Dissemination Area (DA). The DA polygon is the lowest level in the census hierarchy, so, once the link to the FSALDU is made, all other census levels can be determined.

 The address associated with a postal code does not always represent the location of those receiving mail using that postal code. This is particularly the case in rural areas, where rural route service and pickup are commonly used to deliver mail (i.e. where Delivery Mode Type (DMT) = “H”). Also, postal codes with a DMT of “K” (group of post office boxes) or “M” (one post office box) are generally linked to the location of a post office on the Canada Postal Points File, as opposed to the physical location of customers who rent a post office box.

Pitney Bowes Software further enhances/reassigns postal codes that were Street-coded, block and/ or Forward Sortation Area (FSA) centroids.

6 Canadian Postal Products Guide 2014.03 Six-Digit Postal Code Points

The 2003 Federal Electoral Districts (FED) are also included as a geographic link in the Canada Postal Points File.

 2003 FED boundaries are not a standard level of census geography.

The Canada Postal Points File is maintained in a geographic projection under North American Datum 1983 (NAD83), using the Canadian National Topographic (CNT) conversion method.

Six-Digit Postal Code Points

The following four fields are extracted from the Canada Postal Points File referred to above, in order to create the Six-Digit Postal Code Points file: Fsaldu, Fsa_Ldu, Latitude and Longitude (refer to Table Structure in Chapter 3 on page 14). As a result, the file contains the single most representative points for all Canadian postal codes, and provides the associated latitude/longitude coordinates that facilitate the mapping of customer records.

 Whilst the Six-Digit Postal Code Points file provides the best location for a particular postal code, it does not contain links to the census hierarchy or postal delivery attributes found in the Canada Postal Points File.

Forward Sortation Area (FSA) Boundaries/Points

A Forward Sortation Area (FSA) corresponds to the first three digits of a Canadian six-digit postal code, designating a postal delivery area.

 Whilst the file contains both the urban and rural areas, rural areas are commonly identified with zero as the second digit.

FSAs are defined by a variety of sources, usually geographic, linking postal geography with Dissemination Area (DA) boundaries. The geographic polygon boundary file supplied by Pitney Bowes Software represents the graphical boundary and centroid files for all of Canada's FSAs. The creation of the boundary file involved snapping FSA boundaries to 2011 DAs where no alternative descriptions were available—of particular benefit in rural areas where available postal maps are much more generalized. In order to limit the bias created by overlapping boundaries, the distribution of postal codes and street segments across DAs was used to determine the direction in which a split should take place.

The centroids were created from the FSA boundary file, with each one constituting a single geographic location identified with an FSA. Where an FSA was made up of two or more polygons, the location of the centroid describing the largest portion of the FSA was retained.

Canadian Postal Products Guide 2014.03 7 Installation Installation

All the three data products described in this chapter are supplied uncompressed on the product media. You can access the particular data with which you have been supplied, by either using it with Pitney Bowes Software’s mapping products direct from the media, or copying the data to your hard drive for faster file access.

Sources of Information

Canada Post Corporation, TomTom® , and Pitney Bowes Software.

Updates

Semi-annual for all three products.

Coverage Area and Geographic Area

Canada/National

Coverage Date

As specified in Canada Postal Points File: Version 2014.03 in Chapter 2 on page 9, Six-Digit Postal Code Points: Version 2014.03 in Chapter 3 on page 13, and Forward Sortation Area (FSA) Boundaries/Points: Version 2014.03 in Chapter 4 on page 15.

Datum

Latitude/Longitude - North American Datum 1983 (NAD83).

8 Canadian Postal Products Guide 2014.03 Canada Postal Points 2 File: Version 2014.03

The March 2014 release of Pitney Bowes Software’s Canada Postal Points File contains 938,686 postal code records. This file is created from the TomTom® Postal Point (PL) Layer File. The Canada Postal Points File continues to: • link each six-character postal code with all levels of the 2011 standard census geography. • provide latitude/longitude coordinates for easy mapping and demographic analysis of customer records.

In this chapter:

 Product Specifications ...... 10  Data Description...... 10  Caveats ...... 11  Table Structure ...... 11 Product Specifications Product Specifications

• 938,686 postal code records (Total File) • 854,198 (Unique) • 84,488 (Multiple) • Over 870,000 postal codes assigned to a block face • 2011 Census Geography concordance. • March 2014 Postal Currency

Data Description

The Canada Postal Points File contains a field—Sng_fsaldu—that can assist you in providing a location coordinate for a postal code (FSALDU), and in linking that coordinate to all levels of Canadian census geography. To achieve a unique number of postal code records, you need to select those records where the Sng_fsaldu is equal to “1”.

 Postal codes where Sng_fsaldu is equal to “1” (unique postal codes) are considered the most representative locations for the FSALDUs in Canada. A coordinate that is identified as unique may be either the only possible location for the point, or the most representative point out of a number of multiple locations that could be identified for the same FSALDU.

TomTom® creates a postal centroid that represents the single "most representative point" for each postal code in Canada.

There are 854,198 unique records as of March 2014. Geocoding software cannot normally distinguish the preferred location when presented with more than one possible match. At best, the first location coordinate might be assigned. At worst, there could be thousands or millions of ungeocoded records in the output database. Check your geocoder's handling of multiple candidate records, or else avoid these problems by geocoding with the unique postal codes - refer to General Caveat below.

Postal and Census Linkage The primary goal of using the Canada Postal Points File is to link a postal code point to census geography by establishing a link between the FSALDU and the Dissemination Area (DA). (Refer to Canada Postal Points File in Chapter 1 on page 6.) In some cases, however, a postal code may serve customers in more than one DA. In order to portray all postal-census links, multiple records need to be created in order to maintain all FSALDU- DA relationships. The multiple postal codes provide alternate postal code coordinates and linkages to standard Canadian census geographic codes to supplement the single most representative coordinates (and Census geography linkages) for . This is a limitation of linking postal and census geography. There are two examples of this multiple linkage described overleaf: Block Face Assignment and Multiple Points.

10 Canadian Postal Products Guide 2014.03 Caveats

Block Face Assignment In most cases, block face assignment results in a single point location representing all households along an uninterrupted street segment. Dense block face assignments in urban areas follow the familiar grid pattern of streets and provide a very useful geocoding tool. However, very long block faces may cross DA boundaries.

Multiple Points If there are multiple (i.e. non block-face) postal codes associated with individual DA polygons, their positions may also be based on a FSA geographic centroids, which may in turn cause two or more different postal codes to occupy the same coordinates.

Caveats

General Caveat When geocoding client postal codes, you should be aware that there may be more than one valid delivery location for a particular postal code.

Table Structure

See Canada_Postal_Points_variables.xls in the docs\ folder on the product media for a complete list of the variables in this data product. This file is a Microsoft Excel spreadsheet. If you do not have Microsoft Excel, then you can download the Excel Viewer after clicking here.

Canadian Postal Products Guide 2014.03 11 Table Structure

12 Canadian Postal Products Guide 2014.03 Six-Digit Postal Code 3 Points: Version 2014.03

The March 2014 release of the Six-Digit Postal Code file contains 854,198 records. This file is an extract of the 2014.03 Canada Postal Points File described in Canada Postal Points File: Version 2014.03 in Chapter 2 on page 9.

In this chapter:

 Product Specifications ...... 13  Caveats ...... 13  Table Structure ...... 14

Product Specifications

• 854,198 total postal code records • Over 2,200 new postal codes

Caveats

When geocoding client postal codes, you should be aware that there may be more than one valid delivery location for a particular postal code. Table Structure Table Structure

Variable Name Type Variable Description

Fsaldu Character FSALDU (6-character postal code without space separator)

Fsa_ldu Character FSALDU (6-character postal code with space separator)

Longitude Numeric Longitude Coordinate

Latitude Numeric Latitude Coordinate

14 Canadian Postal Products Guide 2014.03 Forward Sortation Area 4 (FSA) Boundaries/ Points: Version 2014.03

The March 2014 release of Pitney Bowes Software Canada’s polygon boundary file contains the graphical boundary and centroid files for 1,639 FSAs.

In this chapter:

 Product Specification ...... 15  Caveats ...... 16  Table Structure ...... 19

Product Specification

1,639 FSAs in Canada. 1,639 FSAs have centroids and boundaries. 1,604 FSAs are assigned to one or more DA centroids. The following 35 FSAs have zero data links: E2R, G1A, G7T, H3B, H4S, H4T, H4Y, H4Z, H5A, H5B, J7W, K1A, L4V, L5P, L5S, L5T, L9J, M5H, M5K, M5L, M5W, M5X, M7A, M7Y, N8V, P0Y, R1B, R3H, S6W, T1Z, T3N, T5V, T6S, V7X, V7Y. Refer to Secondary DA Assignments for Unlinked FSAs on page 18. Caveats Caveats

FSAs were not designed to respect standard geographic boundaries, except at the provincial level. Nevertheless, there are occurrences when FSAs may cross provincial boundaries, such as in , /; , Saskatchewan/; and Makaoo 120 Indian Reserve, Saskatchewan/Alberta. The Pitney Bowes Software Canada methodology focuses on the ability to assign DAs to the most appropriate FSAs and to locate and update the FSA boundaries that show the greatest degree of change. (This degree of change is based on the quantity of postal codes associated with particular FSAs that fall within different FSA boundaries.)

This approach involves some of the following basic compromises: • FSAs do not respect Dissemination Area (DA) boundaries, and there are numerous occurrences of DAs that have mail delivered through two different FSAs. In these situations, all of the households in a DA are assigned to one, and only one, FSA within a DA attribute table. • Although FSAs are often delineated by street boundaries, there are numerous occasions where a single FSA is used for both sides of the delineating street. Since DAs are more likely to be delineated by a street, the DA will likely be split when creating the FSA boundary, to incorporate the proper distribution of the FSA. • FSAs are intended for mail delivery and sorting, and occasionally have no spatial reference. This explains the differences in the number of actual FSAs versus those with boundaries. These non-spatial FSAs are included since some household-based databases aggregate to these FSAs. • There are also a number of FSAs that do not dominate the distribution of postal codes within a DA and therefore cannot be assigned by majority rule to any DA. However, they may have a boundary based on overall distribution of the points, and on the fact that the FSA boundary file does not follow a DA boundary. Several of these postal code points not assigned a DA are also found within alternate FSA boundaries. A table of possible matches follows.

16 Canadian Postal Products Guide 2014.03 Caveats Alternate Assignments of Postal Code FSAs To FSA Boundaries

FSA FSA FSA FSA FSA FSA Assignment Alternate Assignment Alternate Assignment Alternate

A1H A1N K1A K1L M5K M5H

A1S K1M M5J

G1A G1K K1N M5W

G1R K1P M5X

G7T G7S K1R M5L M5J

G7X K1S M5X

H4S H4R K1V N6L N0L

H4T K1Y N5P

H9P K1Z N6C

H4Y H4L K2C N6E

H9P K2R N6J

H4Z H2Y K8B K8A N6K

H3C L0J L4H N6P

H5A H2L L4L N8V N8W

K1A J8X M3N S4Z S0G

K1B L5P L4T S4N

K1G L5S L4T S7P S0K

K1H L5P T3M T2Z

K1J L5T V7Y V6C

K1K L6P L6T V6Z

 Whilst this layer may be used as a backup for geocoding, it does not overlay perfectly with streets. Therefore, a street segment with a particular FSA code may not fall into the corresponding boundary.

Canadian Postal Products Guide 2014.03 17 Caveats Secondary DA Assignments for Unlinked FSAs There are 35 FSAs that have no DA assignments (refer to Product Specification on page 15). Demographic data that is aggregated from DA level to FSA would show these 35 unlinked FSAs as zero-filled records.

To assist you in identifying alternate DA assignments for these unlinked FSAs, Pitney Bowes Software Canada has, in each case, assigned the most representative 2011 Dissemination Area (where possible).

The DAs in the following table have a primary FSA assignment other than the FSAs shown.

FSA DA FSA DA FSA DA

E2R 13010059 L5S 35211696 S6W 47150249

G1A 24230183 L5T 35211696 T1Z 48061980

G7T 24940366 L9J 35431326 T3N 48062289

H3B 24661283 M5H 35200855 T5V 48111959

H4S 24663423 M5K 35200855 T6S 48111587

H4T 24663419 M5L 35200855 V7X 59150850

H4Y 24662432 M5W 35204650 V7Y 59153845

H4Z 24661107 M5X 35200855

H5A 24661283 M7A 35204604

H5B 24662115 M7Y 35204750

J7W 24710255 N8V 35370655

K1A 35060408 P0Y 35600267

L4V 35211697 R1B 46130105

L5P 35211696 R3H 46111177

18 Canadian Postal Products Guide 2014.03 Table Structure Table Structure Boundary

Variable Name Type Width Variable Description

FSA C 3 Forward Sortation Area (first three characters of a postal code).

FSA_NAME C 60 Locality associated with FSA.

PR C 2 Province Code.

Column Descriptions • Variable Name – The actual field name in the data file. • Type – The variable type is indicated here: C for character. • Width – The width of the variable. • Variable Description – Short description of the variable. Centroid

Decimal Variable Name Type Width Places Variable Description

FSA C 3 Forward Sortation Area (first three characters of a postal code).

FSA_NAME C 60 Locality Associated with FSA.

PR C 2 Province Code.

LONGITUDE N 19 6 Longitude Coordinate.

LATITUDE N 19 6 Latitude Coordinate.

Column Descriptions • Variable Name – The actual field name in the data file. • Type – The variable type is indicated here: C for character or N for numeric (the number of decimal places is indicated in the adjacent column). • Width – The width of the variable. • Decimal Places – The number of decimal places for the variable. • Variable Description – Short description of the variable.

Canadian Postal Products Guide 2014.03 19 Table Structure

20 Canadian Postal Products Guide 2014.03 Using the Boundaries 5

The examples given in this chapter highlight some MapInfo Professional functions that relate specifically to Forward Sortation Area (FSA) boundaries. The chapter is not intended, however, to be a tutorial.

In this chapter:

 Locating a Boundary ...... 22  Identifying a Boundary ...... 23  Labeling a Boundary ...... 24  Combining Boundaries ...... 25 Locating a Boundary Locating a Boundary

This section describes how to locate a boundary using MapInfo Professional. It uses the location of an FSA boundary as an example.

1. Select FIND from the QUERY menu. One of two dialog boxes displays: Figure: Find (with Search Table)

When this dialog box displays, you can select the table in which to search for the FSA.

2. From the SEARCH TABLE drop-down box, select the table within which you want to search.

3. Click OK. A second FIND dialog box displays. Figure: Find (with FSA field)

If you have already selected the search table, this dialog box displays first, allowing you to enter a new FSA in the FSA field.

To choose another table instead, click RESPECIFY to display the FIND with SEARCH TABLE dialog box shown above.

4. In the FSA field, enter the FSA that you would like to locate, and click OK. 5. MapInfo Professional displays a symbol at the center point of the selected FSA. If the location is not already in the current view on the screen, MapInfo Professional redraws the map with the selected FSA boundary in the center of the Map window. To display a list of all the FSAs in the file:

1. Select FIND and type an asterisk in the FSA field of the FIND dialog box.

22 Canadian Postal Products Guide 2014.03 Identifying a Boundary

2. Click OK. You can also type the first couple of characters of the desired FSA so that the list displays the FSAs that begin with those characters. If one of these FSAs is selected, its boundary is selected on the map.

Identifying a Boundary

This section describes how to identify a boundary using MapInfo Professional. It uses the identification of an FSA boundary as an example.

You can determine the FSA of any displayed boundary by using the Info button in a Map window:

1. Click the INFO button from the Main Toolbar. Figure: FSA Boundary with Cross-Hair Displaying

2. Click within the boundary that you want to identify. An information box appears containing data associated with each layer of the selected boundary.

Canadian Postal Products Guide 2014.03 23 Labeling a Boundary Labeling a Boundary

This section describes how to label a boundary using MapInfo Professional. It uses the labeling of an FSA boundary as an example.

FSA boundaries can be labeled using several different methods:

• Use the LABEL button and select the boundary you want to label. The label appears at the boundary or point specified. To change the font and size of individual labels, double-click on the label to display the LABEL STYLE dialog box.

• You can also type your own map annotations using the TEXT button .

• You can display labels automatically within FSA boundaries, by proceeding as follows: 1. Open the FSA boundaries table.

2. Click the Layer Control button to display the Layer Control dialog box. Figure: Layer Control

3. Elect the LABEL check box of the FSA layer(s) you want to label. 4. Click OK to label the FSA table entries automatically according to their default label settings.

24 Canadian Postal Products Guide 2014.03 Combining Boundaries

To change the label settings:

1. Select an FSA layer in the LAYER CONTROL dialog box, and click the LABEL button. The LABEL OPTIONS dialog box displays. Figure: Label Options

In this dialog box, you can change the: •Content • Visibility •Styles • Position of the labels for that layer.

2. When you have completed your changes, click OK to return to the LAYER CONTROL dialog box.

3. Click OK in the LAYER CONTROL dialog box for the changes to become active in the Map window.

Combining Boundaries

You can make larger districts out of Forward Sortation Area (FSA) boundaries by combining them. This section describes how to combine boundaries using MapInfo Professional. It uses the combination of FSA boundaries as an example. To create districts out of existing boundaries: 1. Run MapInfo Professional and open the FSA boundary table in a Map window.

2. Select VIEW ENTIRE LAYER from the MAP menu, to make sure your boundaries are in view. The View Entire Layer dialog box displays. Figure: View Entire Layer

Select All Layers

Canadian Postal Products Guide 2014.03 25 Combining Boundaries

3. Open LAYER CONTROL and click the EDITABLE check box for the layers to make the boundary layers editable.

4. Select the boundaries in the FSA layers that you want to combine into a district (SHIFT-CLICK to add to your selected set). Figure: Selected Boundaries for Combining

 Make sure not to select the point objects; they will not combine.

5. Select COMBINE from the OBJECTS menu. The DATA AGGREGATION dialog box displays. Figure: Data Aggregation

 This dialog box allows you to specify whether the combined table entry for these selected polygons should be blank, contain the same value, be summed (i.e. added together), or averaged. The available options depend upon the original data in these columns.

26 Canadian Postal Products Guide 2014.03 Combining Boundaries

6. Click each column entry in this dialog box and specify how the data should be evaluated for the new object. Select from the following options: Blank Select this option to treat the entries in this column as blank. Value Select this option to give the entries in this column the same specified value. Type the value for this entry in the field beside the VALUE button. If you select this option and do not specify a value in the field provided, MapInfo Professional assumes that you want to retain the original value in the table. Sum Select this option to add the values of the original objects together. The original values must not be of type Character. Average Select this option to average the values contained in the original objects. Weighted by When you choose AVERAGE, you can also choose a column or the boundary area to be used as a weighting factor. No Data Select this option when you do not want any data brought over from the original objects.

7. Once you have completed the DATA AGGREGATION dialog box, click OK. MapInfo Professional combines the selected boundaries, displays the new boundary, and erases the common borders. Use the INFO button to view the newly aggregated data (refer to Identifying a Boundary on page 23). Figure: Combined Territory

8. Select SAVE COPY AS from the FILE menu, to save the new boundary and retain the existing FSA table. There are many other operations that can be performed using the FSA boundary data. For example, you can thematically shade FSA boundaries according to population, total sales, or other data that you might have. You can also edit FSAs to reflect current changes in shifting boundaries. These and other functions are fully described in your MapInfo Professional User Guide or Online Help.

Canadian Postal Products Guide 2014.03 27 Combining Boundaries

28 Canadian Postal Products Guide 2014.03 Data Support and A Feedback

Pitney Bowes Software continues to enhance the data support and feedback facilities available to our clients. An infrastructure has been developed to streamline the handling of customer feedback regarding data products and to ensure that appropriate responses are provided, with corrective action being taken where appropriate. For the various types of possible feedback, and their submission, refer to the form on the next page.

Feedback Process

The process is as follows: 1. Completion of Feedback Form by Client: The electronic form on the following page has a Send button that you can use to send the Data Production Team general comments concerning any of the data products described in this guide. You can also email comments (and associated screenshots) directly to the following email address: [email protected]

2. Handling: All customers are sent confirmation of receipt of email feedback, and then subsequently notified of the type and timetable of the corrective action (where appropriate). Dependent on the type of feedback, the report may be actioned immediately or scheduled for routine maintenance action as part of the next scheduled release. The Feedback Database keeps track of progress on each item. Follow-up action and advice are provided wherever necessary. Appendix A: Data Support and Feedback Electronic Feedback Form

You can send us feedback on any of the data products supplied by Pitney Bowes Software, by completing the information below and clicking Send in the lower-right corner of the page. This generates an e-mail to which you can attach any screenshots that you feel would help illustrate your feedback. Feedback can be in the form of correction advice, notification of changes, requests for enhancements/ features, or requests for information. All feedback is valued by the Data Production Team and contributes to product improvements and enhanced value to users.

Your feedback will be emailed directly to the Data Production Team at [email protected], who will review and action it as soon as is practicable.

Contact Preferences May we contact you if we have questions about your comments? Yes No

Contact Information

Name: Email: Phone: Best time to contact: Any time Data/Software Versions Please complete the following information (as applicable):

Name of Data Product: Version of Data Product: Software used to load Data: Version of Software used:

Your Comments Enter your comments below. If you wish to report any problems, please feel free to do so but be as specific as possible, giving the relevant codes and tables. Thank you in advance.

If you reported any problems above, please indicate the severity of their impact by clicking the appropriate button: Could not carry on working Inconvenient, but able to continue Cosmetic only, no real impact Not applicable