Annual Report 2019/2020
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2019 Logan City Council Annual Report 2020 Welcome to our 2019/2020 Annual Report Acknowledgement of Country Logan City Council acknowledges the Traditional Custodians of the land. We pay respect to Elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. On the cover and inside cover The theme for this year’s annual report is showcasing Logan as a city of vast investment opportunities, with land that is affordable and abundant. This supports Council’s vision to build 4 city centres that: • support families and businesses • manage our environment, infrastructure and economic productivity • provide work-life balances and quality lifestyles for the community. The vision embodies our expectations and hopes for our city as an Innovative, Dynamic, City of the Future. One that offers social, environmental and economic health, now and for future generations. Front cover Image: An artist’s impression of the vision for Pebble Creek. The essence of the City of Logan is its people, places, heart and spirit. The city is home to more than 327,000 people from 217 different nationalities and cultures. This creates a diverse, culturally-rich and multi-faceted community. Located between Brisbane, Ipswich and the Gold Coast, Logan has a strong and growing economy. Our economy creates jobs and provides quality lifestyles. This contributes to making Logan an innovative, dynamic, city of the future. Logan City Council Annual Report This report is produced by Logan City Council. None of the material in this publication may be reproduced without the permission of the Chief Executive Officer, Logan City Council. Where possible, the 2019/2020 Annual Report is written in plain English. Overall, it meets a grade 9 reading level. It is also provided as a plain-text document. This is to support accessibility and inclusion. 2 0 1 9 / 2 0 2 0 LOGAN CITY COUNCIL ANNUAL REPORT 2 Contents Contents Acknowledgement of Country ................................................................................................... 2 On the cover and inside cover .................................................................................................. 2 Logan City Council Annual Report ........................................................................................... 2 Section 1 - Introduction .............................................................................................................. 5 Introduction............................................................................................................................................................. 5 Our Vision, Purpose, Goal and Values .................................................................................................................. 6 Mayor's message ................................................................................................................................................... 7 Acting CEO's message .......................................................................................................................................... 8 Performance overview ......................................................................................................................................... 10 Key challenges in 2019/2020 ............................................................................................................................... 15 Looking forward .................................................................................................................................................... 23 Our city ................................................................................................................................................................. 26 City of Logan in profile ......................................................................................................................................... 28 Section 2 - Our Council ............................................................................................................ 29 Elected Members ................................................................................................................................................. 29 Elected members' responsibilities ........................................................................................................................ 34 How we engage our community ........................................................................................................................... 41 Organisational structure ....................................................................................................................................... 45 Corporate Governance......................................................................................................................................... 46 Organisational Leadership Team ......................................................................................................................... 47 Internal audit, risk management and business continuity planning ..................................................................... 51 Working at Logan City Council ............................................................................................................................. 55 Section 3 - Performance reporting.......................................................................................... 63 Our framework...................................................................................................................................................... 63 Community financial report .................................................................................................................................. 67 Taking a holistic approach to sustainability ......................................................................................................... 95 Road and Water Infrastructure Directorate summary ........................................................................................ 105 Community Services Directorate summary ....................................................................................................... 112 Organisational Services Directorate summary .................................................................................................. 119 Innovation and City Transformation Directorate summary ................................................................................ 124 Strategy and Sustainability Directorate summary .............................................................................................. 127 Our priorities summary and performance scorecard ......................................................................................... 132 Priority: Quality Lifestyles (QL) .......................................................................................................................... 134 Priority: Conveniently Connected (CC) .............................................................................................................. 137 Priority: Economic Transformation (ET) ............................................................................................................. 138 Priority: Image and Identity (II) ........................................................................................................................... 139 Priority: Green and Renewable (GR) ................................................................................................................. 141 Priority: Next Generation Governance (NG) ...................................................................................................... 143 Operational Plan highlights ................................................................................................................................ 146 Section 4 - Commercial business units ............................................................................... 154 Logan Water ....................................................................................................................................................... 154 Health, Environment and Waste Branch - Waste and Recycling Program ....................................................... 158 Section 5 - Additional statutory information ....................................................................... 168 Service charges ................................................................................................................................................. 168 2 0 1 9 / 2 0 2 0 LOGAN CITY COUNCIL ANNUAL REPORT 3 Contents Tenders and expressions of interest .................................................................................................................. 169 Community service obligations .......................................................................................................................... 170 Registers open for inspection ............................................................................................................................ 170 Financial sustainability ....................................................................................................................................... 171 Code of competitive conduct for business activities .......................................................................................... 172 National competition policy reforms ..................................................................................................................