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Senior Dispute Resolution Officer Vocational Education and Training (VET) Student Loans Team APS6 – Ongoing, Fulltime FAMILY WORKER $79,494 to $91,313 (plus superannuation) Canberra, Sydney, Melbourne, Adelaide • Blacktown Location work facilitation & demonstrated abilities in working Overview • Perm Part Time – Job Share opportunity collaboratively with other professionals. The Office is looking for an experienced and enthusiastic person to fill the role of Senior Dispute • 21 hpw (Tues, Wed, Thurs) Resolution Officer in the Industry Branch. JFDS considers being Aboriginal and/or Torres Strait Islander • Salary at Level 4 in NSW SCHADS Award is a genuine occupational qualification for this position & are As part of a geographically dispersed team, Senior Dispute Resolution Officers support their Our client Junaya Family Development Services (JFDS), is authorised under Section14(d) and Section 31(2h) of the Assistant Director and Director to oversee management of student complaints within several seeking a qualified & experienced, committed & enthusiastic Anti-Discrimination Act 1977. jurisdictions of the branch. Caseworker to engage with Aboriginal families in the local • Salary Packaging – increase your pay! As the work of the Industry Branch is part of an Industry Ombudsman function, its focus is on community. • Some above Award conditions dispute resolution and timely and proportionate outcomes for complainants and the providers that JFDS is a community organisation located in the Blacktown • Supportive team environment they complain about. area & provides a range of services for families to assist in Duties strengthening & building capacity. To apply: Get in touch with us for an info pack• Applicants The successful candidate will: will be required to address the selection criteria in the info This position provides case management services to • co-ordinate and proactively manage the workload of a team pack. [email protected] or call us on (02) Aboriginal children, young people and families in the local • contribute to the priorities of a team, including by assisting with quality assurance and ensuring 4555 4634 community & identify community gaps & service needs & be a efficient and accurate recording of information support to the staff in the organisation providing info & Applications close: • assist team members to manage their work, including incoming written and telephone contacts learning opportunities on cultural competency. Monday 2nd March 2020 from the public, which may involve handling difficult conversations • develop and maintain good relationships with team members and other stakeholders The successful candidate will be a dynamic, proactive, Applicants will be required to provide current clearance of a • communicate effectively with people from a wide range of cultural and social backgrounds, and experienced professional with relevant tertiary qualifications NSW Working with Children Check• manage unreasonable complainant conduct as well as experience in all areas of case management, group • develop and deliver training to team members and provide ongoing support and mentoring • effectively manage a small caseload of complaints or project work • identify, escalate and manage risks appropriately • identify emerging issues and work with the Assistant Directors and branch leadership group to identify appropriate solutions • support the development and maintenance of internal and external stakeholder relationships including with Indigenous peoples, organisations and communities, by participating in meetings, conferences, outreach and other engagement activities, and • participate in corporate activities and project work where required. Our ideal candidate should have an interest in fostering systemic improvement in public administration. Experience working in an integrity agency and/or an administrative law background is not essential, but will be highly regarded. Further information about the Office is available at ombudsman.gov.au. Eligibility The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Training Advisor Torres Strait people. The successful candidate must have the ability to obtain and maintain, as a minimum, a Baseline • Glerk Grade 5/6 security clearance. • Temporary full-time appointment up to 26 March 2021 To apply Further information for this vacancy, and how to apply, can be found at our current vacancies • Identifi ed role for Aboriginal and Torres Strait Islanders only page at https://www.ombudsman.gov.au/what-we-do/careers/current-vacancies • Parramatta location and close to public transport Applications close on 11 March 2020. $104,561 Package includes salary ($85,488 – 94,327), employer’s contribution to superannuation and annual leave loading. About the Department of Education We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We are the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit https://education.nsw.gov.au/ About the role: Support the delivery of vocational education and training and employment programs and services to the community, apprentices, trainees, and their employers. It forms part of a team of staff providing regulatory, quality assurance, program administration and advisory functions to support the participation and completion of people in vocational education and training and related programs across the region. Talent Pool A talent pool may be created through this recruitment process. A talent pool is a group of candidates who ARE YOU READY have undergone an assessment process and have been identifi ed suitable for this role or similar roles. The talent pool will be valid for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing, temporary or term employment for a range of similar roles. This offers exciting TO BE PART OF opportunities for you to gain a wide range of experiences to build your public service career. How to apply If you are interested in this role, please apply online and include a covering letter (maximum of 2 pages) and SOMETHING MORE your resume (maximum 5 pages) in either Word or PDF format, which clearly details how your capabilities, knowledge and experience can contribute to the success of the Directorate. Please also include the name and contact details of two referees. Please address any pre-screening questions and any essential AT WYNDHAM CITY? requirements. We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description in your answer, so please develop your response with this in mind. Note: it is a requirement that all candidates submit their applications online via iworkfor.nsw No paper based, email based or late applications will be accepted. Be challenged and inspired at one of Australia’s most Note: Aboriginality is a genuine occupational qualifi cation and is authorised by Section 14 of the diverse city regions. Anti-Discrimination Act, 1977. Applicants for this position must be of Aboriginal descent, identify as being Aboriginal and be accepted in the community as such. Applicants who have not previously identifi ed for the purposes of employment with the Department are required to provide a Confi rmation of Aboriginality from a recognised incorporated Aboriginal Community organisation endorsed with common seal and a certifi ed statutory Torres Strait Islander people. declaration as defi ned in the NSW Department of Education Confi rmation of Aboriginality Guidelines. Essential Requirements: Our commitment is to provide safe and inclusive • Aboriginality is an essential requirement for this role. The role has been identifi ed as an Aboriginal role in accordance with the provisions of Section 14 of the Anti-Discrimination Act 1977 environments where everyone can grow and succeed. • A Working with Children Check is an essential requirement for this role. The role has been identifi ed We are an inclusive employer focused on ensuring as requiring a check in keeping with the Child Protection (Working with Children) Act 2012 • Current drivers licence and a willingness to travel. people from all walks of life have equal access, a The selection process will include a range of assessment techniques to assist in determining your suitability for the role. BLZ_SB1085 Applications Close: 4 March 2020 If you would like to discuss this opportunity further please contact Glen Gallagher, Regional Manager on 0457 524 957. To apply online please visit iworkfor.nsw website and refer to the following keyword: Requisition Number 00007LM8. 38 | THE KOORI MAIL, WEDNESDAY, FEBRUARY 26, 2020 www.koorimail.com A Carreeer tthh CHANGES Senior Ranger LIVES Southern Parks and Forests Regional Operations; Forthcoming vacancies on the Management and Operations; Queensland Parks and CQUniversity are currently seeking a passionate and Victorian Aboriginal Heritage Council Wildlife Service and Partnerships highly experienced Lecturer or Senior Lecturer to The Hon. Gavin Jennings MLC, Minister for Aboriginal Affairs, is calling for applications coordinate and deliver the various Indigenous units from Victorian Traditional Owners to become members of the Victorian