VISIT THE ITS TRAINING RESOURCE PAGE FOR MORE INFORMATION HTTPS://WASHBURN.EDU/ITS/ITS-TRAINING.HTML

Information Technology Services Technical innovations make information and work increasingly mobile. Information Technology Services is here to enable effective integration of advanced information technology in support of teaching, learning and the strategic goals of the University.

EQUIPMENT PHONE - SKYPE FOR BUSINESS VIRTUAL DESKTOP (VDI) “Telecommuting has never been Typically, you will need access to a computer, While telecommuting you will need access to VDI, Virtual Desktop Infrastructure, creates a more important to Washburn microphone, speakers or a headset at your work phone. With Skype for Business secure connection between your remote a minimum. In certain rare instances everything you can do on your phone you can computer and a virtual Windows machine that University.” ITS may be able to check out now do on any computer or mobile device has much of same software that is loaded on JAMES TAGLIARENI, CIO equipment (laptop, webcam, anywhere in the world you have Internet campus computers. You can load the microphone, etc) for limited periods of access. To give your computer all these VMWare Horizon client or use the Chrome time. To learn more about the check capabilities you will need to install a Skype for web browser, which runs VDI, onto Windows out process call x3000 or visit: https:// Business client on your device. Learn how to and Macintosh computers as well as mobile washburn.edu/its/its-training.html and do this at/ https://washburn.edu/its/Skype/ devices. select Checkout Equipment for more support.html. Once the client is installed you information. will now have access to your phone, To learn how to access VDI visit: https:// messaging and voice mail remotely. washburn.edu/its/its-training.html and select TECHNOLOGY RESOURCES TWO FACTOR - DUO Remote Access. NEEDED FOR TELECOMMUTING Two-factor authentication adds a second layer REMOTE DESKTOP - RDP of security to your online accounts. Verifying Remote Desktop (RDP) is a convenient way In this quick start guide we will show all your identity using a second factor (like your to access your office computer while not in the technology tools and resources phone or other mobile device) prevents anyone your office. You can only access your that you need to be successful at but you from logging in, even if they know your computer remotely using VPN and DUO. telecommuting. password. ITS uses DUO for our two factor authentication. To use DUO you will need to While Remote Desktop is more secure than INTERNET ACCESS enroll before you can use it. Visit https:// remote administration tools such as VNC that Access to a fast and reliable Internet washburn.edu/its/vpn.html to learn more. do not encrypt the entire session, any time connection will be required to access to a system is granted remotely there telecommute. Information Technology VPN are risks. Services (ITS) recommends a VPN is an acronym for Virtual Private Network minimum connection speed of 2Mbps. and is used to provide a means for users to Here are some things you need to know to If you’re unsure on how fast your connect their computers to the campus use RDP: Internet connection speed is go to network from a remote location while • Leave your office PC powered on. https://www.speedtest.net to find out. telecommuting. This allows you to access your • Write down your office PC’s name. network drives without being on campus. You • Be connected to the VPN. will need to install our VPN client called Global Protect to your computer. We have a webpage To learn more about RDP and how to use it with instruction on how to accomplish this task visit https://washburn.edu/its/its-training.html at: https://washburn.edu/its/vpn.html. and select Remote Access.

INFORMATION TECHNOLOGY SERVICES IS HERE TO HELP! CONTACT US AT [email protected] OR (785) 670-3000 FOR ASSISTANCE