13 June 2017 MEMORANDUM FOR:
...... Property and Community Services Committee
NOTICE IS HEREBY GIVEN that there will be a meeting of the Property and Community Services Committee at:
1.00pm on Tuesday, 20 June 2017
in the Council Chamber, Municipal Office Building, 101 Guyton Street, Whanganui.
Business
The following items of business will be considered:-
No Item Page Refs 1. Apologies…………………………………………………………………………………….... 3 2. Declarations of Interest...... 3 3. Minutes of Previous Meeting………………………………………………………… 3 4. Actions Arising from Previous Minutes………………………………………… 3 5. Operations Group Activity Report...... 4 A1 – A6 6. Property Group Activity Report...... 91 7. St Johns Hill Walkways...... 103 B1 – B3 8. Waste Minimisation Working Party Report...... 132 C 9. Waste Management and Minimisation Plan 2015...... 140 D
Confidential 10. Actions Arising from Previous Minutes – Confidential...... 149
Kym Fell Chief Executive Page 2
Property and Community Services Committee – Terms of Reference
• To monitor acquisition or sale or lease of properties owned by the Council or any endowment properties.
• To discuss and make recommendations to Council on: o Cultural facilities, activity and events. o Parks, sporting and recreational activities and facilities. o Waste minimisation activity. o Emergency Management (Civil Defence) matters. o Customer service related matters.
• To monitor the progress and implementation of key strategic projects including: o Town Centre Regeneration. o Castlecliff Rejuvenation. o Sarjeant Gallery Redevelopment.
Items of business not on the agenda which cannot be delayed Items not on the agenda may be brought before the meeting through a report from either the chief executive or the Chairperson. The meeting must resolve to deal with the item and the Chairperson must explain at the meeting, when it is open to the public, the reason why the item is on the agenda and the reason why the discussion of the item cannot be delayed until a subsequent meeting. Refer to Standing Order 9.11
Note: nothing in this standing order removes the requirement to meet the provisions of Part 6, LGA with regard to consultation and decision-making.
Discussion of minor matters not on the agenda A meeting may discuss an item that is not on the agenda only if it is a minor matter relating to the general business of the meeting and the Chairperson explains at the beginning of the public part of the meeting that the item will be discussed. However, the meeting may not make a resolution, decision or recommendation about the item, except to refer it to a subsequent meeting for further discussion. Refer to Standing Order 9.12
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Property and Community Services Committee Membership
Cr Helen Craig (Chair), Cr Josh Chandulal-Mackay (Deputy Chair), Mayor Hamish McDouall, Crs Charlie Anderson, Philippa Baker-Hogan, David Bennett, Murray Cleveland, Jenny Duncan, Kate Joblin, Hadleigh Reid, Alan Taylor, Rob Vinsen, Graeme Young, and Ms Sandra Falkner.
1. Apologies
2. Declarations of Interest
3. Minutes of Previous Meeting The minutes of the Property and Community Services Committee meeting held 28 March 2017 were tabled at Whanganui District Council’s meeting on 2 May 2017. The minutes were received, and the reports and recommendations were adopted by the Council.
Recommendation to Property and Community Services Committee
3.1 THAT the minutes of the Property and Community Services Committee meeting held 28 March 2017 are confirmed.
References – Agenda Attachments Minutes − 28 March 2017 (provided separately)
4. Actions Arising from Previous Minutes
Officer assessment of significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant.
Recommendation to Property and Community Services Committee
4.1 THAT the information is noted.
No Item Resolution Action % Completed 1 Property and THAT it is recommended to Council Stuart Hylton 50 Community Services that all events receiving Council Discussions started with Committee meeting funding or requiring a licence to Customer Services to include 14 February 2017 use a public place, be required to this provision in Licence to 6. Waste submit and operate an approved Occupy applications. Waste Management and waste minimisation plan for the Plan application form devised. Minimisation Working event. Party Report.
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2 7. Animal Welfare THAT a further report is awaited on Rosemary Fletcher 50 Centre Update. the suitability of Airport Road. Update report to be completed September 2017.
3 8. Report on Dog THAT the Dog Control Policy and Jo Meiklejohn 100 Control Policy and Practices report 2015/16 is Complete. Practices under adopted and sent to the Secretary Section 10A Dog of Local Government. Control Act 1996, for 2015/16 year.
4 Late Item: Future of THAT the District Library Business Pete Gray 100 District Library Board is disestablished and the Library Business Board Business Board Library Business Unit activity disestablished. Library brought in-house. operation will be fully in- house from 1 July 2017.
5. Operations Group Activity Report
Officer assessment of significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant.
Recommendation to Property and Community Services Committee
5.1 THAT the information is noted.
Bryan Nicholson, Chief Operating Officer, reports:
Executive Summary The purpose of this report is to provide the Committee with an update on the District Library, Whanganui Regional Museum, Sarjeant Gallery, NZ Glassworks, Whanganui Venues & Events, Arts Facilitation, Emergency Management, Safer Whanganui and Health & Safety, which form the Operations Group, for the period 1 January 2017 to 30 April 2017.
Progress Update District Library This was a (relatively) quiet quarter for the Library, with staff bedding into their new roles following a major restructure in December 2016. Frontline Services Manager, Nicholas Keene arrived from Auckland with his family in February. Nick was previously Community Library Manager at Ranui Library.
Preparatory work for the introduction of Radio Frequency ID (RFID) tagging and the move to a new Integrated Library Management System (ILMS) has been underway through the period to the end of May. RFID will enable customer self-checkout and return and speedier transactions by staff; and the new ILMS will deliver improved functionality at a significantly reduced cost. A full report will follow once the systems are in place. The new system will go live on 22 June 2017, with RFID going live in September.
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A Children’s Day event was held in Queens Park on Sunday 5 March 2017. The Library stepped in after SKIP lost funding to help community partners, including Nga Tai O Te Awa, organise the family fun day. The event was attended by more than 1,000 people.
The move of the heritage collection into the climate-controlled storage is complete. The mobile shelving (enabling more items to be stored in a smaller area) and the climate control system were entirely funded by a grant from the Lottery Grants Board Environment & Heritage Committee.
Heritage Librarian Lynley Fowler celebrated fifty years’ service with Whanganui District Library on 6 February 2017.
The District Library activity dashboard for January to April 2017 is attached. (Ref A1)
Whanganui Regional Museum The main Museum buildings closed to the public from September 2016, but the Museum continues to provide a high level of access and has made major advances in its collection management and conservation while working on the overhaul of its storage, work and exhibition facilities.
The seismic project is on schedule and being carried out with a high degree of co- operation among staff of the Council, the Museum and the contractors, W&W Construction. At the same time, the Museum secured funding for additional work from the Lottery Grants Board, the Minister for the Arts, Culture and Heritage, Te Puni Kōkiri and bequests totalling more than $900,000. Work on the Museum’s upgrade project is already underway and will continue into 2018. The Museum has yet to set a reopening date, but it is expected to be in the third quarter of 2018.
The Museum’s temporary site at 62 Ridgway Street has kept the Museum active and accessible to the community while enabling the continuation of a range of key activities, most importantly, the Ministry of Education’s Learning Experiences Outside the Classroom programme. Overall, over 32,000 people used the Museum across a variety of sites in the first nine months of the year, exceeding the annual visitation target.
All other Performance Indicators have been met or are on track for fulfilment by 30 June 2017.
The Whanganui Regional Museum activity dashboard for January to April 2017 (Ref A2) and Service Level Agreement 2016 – 2017 (Ref A3) are attached.
Sarjeant Gallery Te Whare o Rehua Whanganui The period 1 January 2017 to 30 April 2017 saw visitorship of 19,883. This comprised: • International visitors: 1180 • National visitors: 4179 • Local visitors: 4619 • i-Site Gallery visitors: 4884 • Website: 5021
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Brief highlights for this period include: • The Gallery produced 8 exhibitions: Frances Stachl: Fiction in the space between Jeweller Frances Stachl made jewellery in response to personal objects that were borrowed, lost and pirated and offered by over fifty participants; Richard Wotton: Marking Time – Portraits of the inked featuring 45 black & white photographic portraits of tattooed people many from Whanganui; Vignettes: 30 Years at Tylee Cottage 1986-2016 an exhibition to mark the 30th anniversary of the Sarjeant’s artist-in-residence programme at Tylee Cottage which has seen over fifty artists participate; Opera costumes coinciding with Wanganui Opera Week 2017 the Gallery displayed four costumes from NZ Opera’s 2016 musical thriller Sweeney Todd: The Demon Barber of Fleet Street; Motorcycle display coinciding with the 2017 Cemetery Circuit the gallery displayed four motorcycles from the collections of Whanganui motorcycle enthusiasts; Susan Frykberg: It shows really, a rather beautiful spirit Susan Frykberg was artist-in-residence at Tylee Cottage over Summer 2016-17, for her exhibition she has responded to the life and works of artist Edith Collier in the context of a sound and film installation; 2017 Belton Smith & Associates Ltd Whanganui Arts Review annual selected exhibition featuring the work of artists living in the region; Function & Fancy – decorative arts from the Sarjeant Gallery collection and beyond includes household and decorative items from two local historic homesteads alongside the Gallery’s collection of decorative arts. • In addition to the exhibitions the Gallery hosted 37 tours, public, private and outreach events, at 38 Taupo Quay, the iSite Gallery and beyond. • The Curator of Collections has successfully dealt with 17 collection related queries during this period; and number of items in the collection catalogued to best practice international standard now stands at 2,157 • Flight into Egypt was removed from the Sarjeant for the first time since 1922 and taken to Auckland Art Gallery for conservation treatment. Once the treatment is complete, it will be stored with Auckland Museum until it is ready to return to the redeveloped Sarjeant Gallery • Collection items have been loaned to: Christchurch Art Gallery; Te Papa; Wallace Arts Trust (Auckland); Dunedin Public Art Gallery; Hastings City Art Gallery; NZ Portrait Gallery (Wellington) • On 15 March staff completed an application to the 2017 round of the Significant Projects Fund – an outcome is awaited; and fundraising towards the Sarjeant Gallery Redevelopment now stands at approximately $26.1m
The Sarjeant Gallery activity dashboard for January to April 2017 is attached. (Ref A2)
New Zealand Glassworks New Zealand Glassworks (NZG) completed the facility fit out and became compliant with the Health and Safety Act 2015 (HSWA) at the end of January 2017. Hiring of the facility commenced in February 2017 with the facility at 50% capacity for hire within the first two weeks. Hire of the hot shop has been steadily increasing with both local and national artists. March saw the facility increase its use by another 15%. NZG has implemented its workshops for 2017, a paperweight workshop and a beginner’s glassblowing workshop commenced in February, both have seen steady bookings with attendance over 70% for
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Page 7 the paperweight workshop and 100% attendance for the beginner’s glassblowing workshop; which is currently booked out until October.
Due to the industrial classification of the facility and with the presence of silica in the glass batch (raw material) it was recommended by WDC’s Health and Safety Advisor that New Zealand Glassworks carry out atmospheric testing with exposure monitoring and implement health monitoring for all staff. Atmospheric testing and health checks were carried out at the start of March 2017. Results concluded that the exposure levels of silica were less than 3.3% to employees and do not provide a substantive risk. Recommendations were to keep the existing controls in place and to retest in 2019.
New Zealand Glassworks’ Gallery saw the addition of four artists to the gallery. NZG now represents 14 leading New Zealand glass artists with over 70% of work made by Whanganui based glass artists. NZG held its first exhibition since opening the gallery with internationally recognised New Zealand based glass artist Christine Cathie. Overall the response from the public has been very positive, people commented on how impressive the works on display were. NZG will continue to exhibit throughout the year with both solo and group exhibitions currently being planned.
NZG participated in this year’s Artists Open Studio which saw over 2,400 people visit the facility over the 10-day event, visitors enjoyed the interactive facility.
New Zealand Glassworks will be the main facility used for the first Australasian Glass Conference to be held in Whanganui in February 2019. The conference is being held by the New Zealand Society of Glass Artists (NZSAG) and Australian Glass Society (Ausglass). This is the first time both societies have held a joint conference, planning for the conference is underway with an emphasis placed on showcasing Whanganui to an international audience.
The NZ Glassworks activity dashboard for January to April 2017 is attached. (Ref A4)
Whanganui Venues & Events In the first period of 2017, the focus has been consolidation and alignment of operations across the venues.
A key element of consolidation was the development of the Whanganui Venues & Events brand. Working closely with Greg Ratana, the logo and supporting strapline “Making Great Events Happen” has been translated into Maori for use in the team’s brochure showcased within the industry at April’s Convene Exhibition. A family of Venue logos has been created in the style of the overarching Venues & Events Logo.
A strategic plan for the next 18 months was developed to incorporate the operations of the i-SITE (effective 1 May 2017), and Cooks Gardens Event Centre (effective 15 May 2017). The four key objectives and supporting tactics will be presented to the wider team through a series of workshops mid-June 2017.
A revised set of internal key performance indicators have been developed to support the four strategic objectives. Where resources allow, these are currently being recorded,
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Page 8 with a view to setting internal benchmarks and associated targets. Refinements to the Customer Feedback process have been undertaken to enable reporting on additional measures, including capability perception and Net Promoter Scores. It will be rolled out 8 May 2017 and reported on in the next Activity Report. This period’s Activity Dashboard reflects those measures currently being recorded.
Key Focus Looking Forward Venue pricing reviews are on-going; a first draft based on current Market Value has been scoped for review and consultation within the team. A secondary draft will look at Cost Recovery Options versus Market Rate, and include detailed information and pricing on Added Value Premium Packages (e.g. Ticketing packages; Marketing & Promotions packages).
An Memorandum of Understanding between the Venues and Council/CCO is being developed to remove ambiguity on service levels and associated costs.
In conjunction with the pricing review, elements of current operations that might be more effective and efficiently achieved through outsourcing are being compiled for review and consultation with internal Council departments (e.g. facility cleaning with property).
General Hire Terms & Conditions have been drafted to align with industry standards. Specific Terms, especially those relating to Professional Tours are currently being reviewed before being submitted for consultation within the wider team.
The current ticketing system used at the Opera House is planned to be rolled out to the other Venues including the i-SITE in June, thereby improving the level of guest service offered.
Solutions for the sale and supply of alcohol across all venues continues to be investigated, with the option of least risk being sought.
Royal Wanganui Opera House An audit of Opera House operations is in primordial stage, focussing on the current roles and responsibilities of the existing stakeholders. The expected outcome is a set of recommendations to simplify the responsibilities and pave the way for a more efficient operation. A project has also commenced on scoping an Opera House Constitution to set out the principles to which all stakeholders must adhere.
In terms of operations, this period the venue started tracking venue hire estimates and associated conversions. This is a new measurement, and so far is tracking at 69% success rate, however, the rate of generation is low – implying improvements in venue promotion and marketing are required to elevate the venue’s profile.
The Opera House hosted 16 events this period, an improvement on the previous two quarters; Year-to-Date (YTD) 28 events.
Hired days to event ratio was 1.38 days per event; bringing the YTDe to 1.57, much lower than the War Memorial Centre. During February, the Opera House hosted Whanganui
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Opera Week’s final performance, which boosted the hired days to event ratio, however, the Opera House is viewed as a one-night stop on the regional tour. Strategic plans to attract non-performance and multi-day events will be a key driver to improve venue utilisation. Links with Hamilton, Tauranga, Rotorua, New Plymouth and Palmerston North are being broached to potentially develop a North Island Consortia bringing touring work to our smaller centres more frequently and for longer periods of time.
Venue efficiency for the quarter was 22% (days hired/days available) compared to 17% YTD. Venue efficiency has been steadily increasing over the year. As Venue Pricing and Added Value Packages in conjunction with i-SITE are offered, and end-to-end event coordination support is improved, venue efficiency is anticipated to increase.
Venue attendance was 4,717, comprising 4,315 patrons (show attendance) and 402 visitors.
War Memorial Centre War Memorial Centre usage is measured across the three facilities – Pioneer Room, Main Hall and Concert Chamber.
This period the venue started tracking venue hire estimates and associated conversions. This is a new measurement, and so far is tracking at 39% success rate. Although processing a lower number of estimates, the Opera House is converting at 69%, implying there is room for improvement. As refinements are made to the Customer Feedback process, learnings will be monitored and fed into the pricing process to enable continuous improvement.
This period saw 23 events hosted, comprising six new event organisers, and 18 returning. This was the quietest period for the YTD in terms of the volume of events being hosted, however, the key influential factor on this period’s data was the hosting of the Whanganui Masters Games village for the first two weeks of February. Throughout the event, the entire complex was hired, contributing 51 (55%) of the total 93 days hired. In the same period 2015/16, the Venue was hired for 63 days; unfortunately we were unable to capture the level of business lost due to the Masters Games hireage of the venue.
Hired days to event ratio was 4.04 days per event; bringing the YTD to 2.60. A longer hire period per event positively impacts on staffing efficiency (wages to revenue) with reduced pack-in and pack-outs.
Further staffing efficiencies are being trialled through flexible working hours and cross venue utilisation of staff.
Attributable visitor footfall during the Masters was 8,453, comprising 98% of February’s traffic, and 61% of the facilities total for the period.
Venue efficiency for the period was 30% (days hired/days available) compared to 25% YTD. Venue efficiency has been steadily increasing over the year. As Venue Pricing and Added Value Packages in conjunction with i-SITE are offered, and end-to-end Event Coordination support is improved, venue efficiency is anticipated to increase.
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The Whanganui Venues & Events Activity Dashboard for January to April 2017 is attached. (Ref A5)
Arts Facilitation Arts Forums Forums have been created to facilitate communication between all stakeholders in Whanganui Arts. The first forum was held on 12 April 2017. There will be two more meetings this year: 12 July 2017 and 11 October 2017, 5:30pm at the Concert Chamber, War Memorial Centre.
Wanganui Opera Week (WOW) The WOW annual iconic event was held successfully at the beginning of 2017. Planning is underway for 2018, and also 2019 when WOW will celebrate the 25th year of the New Zealand Opera School in Whanganui.
Artist Open Studios (AOS) The AOS annual iconic event was held between 24 March and 2 April 2017.
Creative New Zealand, Creative Communities Local Funding Creative Communities Local Funding 2016/17 Round 2 closed on 21 April, with the following successful applicants receiving funding for their projects:
Robert Fugah $2,000.00 (West African Drumming | Dance Workshops) Wanganui Potter’s Society $1,090.00 (Fiona Tunnicliffe Workshop) NZ Potters Inc $ 749.80 (NZ Potters National Exhibition, Quartz Museum) Simon Ormerod $1,970.00 (Mural – Rangiora Street Toilets Castlecliff) Whanganui Community Arts Council Trust $2,500.00 (Literary Festival Exhibition) Whanganui Exploratory Music School $6,800.00 (Music extended weekend course) Whanganui Maori Teachers Cluster $2,717.45 (Whanganui/Taranaki Manukorero & Paerangatahi Regional Competition)
Health and Safety People Safe • PeopleSafe is the reporting system used by Council for Health & Safety. We have now been with PeopleSafe for one year. Managers can run reports to review trends within departments. PeopleSafe does have limitations, and is proving to be challenging to extract some of the reports we require. • From 21 December 2016 to 19 April 2017, 29 Health & Safety incidents were reported. • A Hazard Substance & New Organism (HSNO) assessor will be visiting Council to undertake workplace assessments (WPA) as requested by WorkSafe. • In April 2018 all Workplaces must have an approved Asbestos Management Plan, a working group to put together a framework for Whanganui District Council
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compliance regarding these new regulations has been approved by Executive Leadership Team (ELT).
Health & Safety Committee (HSC) • Kritzo Venter, Senior Stormwater Engineer, is the new HSC Chairperson. Committee processes have been streamlined as follows - minutes from each sub-HSC meeting will be emailed to the HSC, with meeting times now extended to two hours, six- weekly. • Health & Safety Advisor (HSA) reports will now be attached as an agenda item and sent to the main HS Committee prior to each scheduled meeting. Any matters arising will be captured on a summary page and presented to ELT along with the draft HSC minutes by the Chairperson (Kritzo, and Health and Safety Advisor, Nikki Wink).
Emergency Management Civil Defence and Emergency Management (CDEM) Recent Council restructuring has reduced the number of CDEM staff, as well as the number of available trained and experienced staff that can respond during an emergency event. To improve this area of concern, ongoing monthly formal training courses have been conducted along with more informal activities and training in order to increase the pool of trained personnel. This has included partner agency volunteers and non-council personnel. Trained staff volunteer numbers are expected to have doubled from January levels by July 2017 but there are still a number of deficiencies and the ability of CDEM to fully staff the EOC over multiple shifts or for prolonged periods continues to be problematic. CDEM activities in the extended reporting period included the weather event and associated Declaration of Emergency of early April 2017. While the warnings were profound in nature and would have caused a significant and long term damage to the District, the predicted rainfall was bumped further north and impacted elsewhere. A pro- active early notice/early action approach was enacted along with multiple other measures based on plans updated from 2015’s event. These were largely successful and
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Page 12 well received. A further alert on the Thursday afternoon before Easter saw a skeleton crew of staff remain on duty until the threat receded. CDEM staff have also continued work in the following areas: • Brian FM and emergency broadcasting capability enhancement. • Equipping of urban CDC with emergency equipment. • Red Cross Psychological First Aid training. • Flood mapping and evacuation updates. • Integrated Training Framework and Taketu Learning Management System development. • Public Information Management and CDEM Capability Development Advisory Group (National level) representation on behalf of the wider region. • Foundation CDEM Courses. • Development of a District reserve fuel capacity. • Rural RAPID project. • Welfare team training and expansion. • Airport response and after hours back up. • Support to critical building and Rapid Assessment planning. • Recovery planning (new Act changes and requirements). • Iwi specific CDEM response and resilience capability development. • Alternate EOC arrangements and planning. • Ongoing public education and engagement.
Rural Fire Fire and Emergency New Zealand (FENZ) transition activities continue, including personnel, administration and response asset information requests and process development. The FENZ Act has been passed and comes into law with effect 1 July 2017.
The focus of our transition has been that there is no loss of response capability or service to the community, and that our current community assets remain within our community. A transition agreement transferring all response and support assets to the new organisation has been drafted for final sign off in accordance with this. Gavin Pryce, the current Deputy Principal Rural Fire Officer (DPRFO) will transfer as DPRFO, as will the active Rural Fire team members, who will become paid volunteers within FENZ. Report lines will change as the fire district moves under Taranaki region.
Safer Whanganui January/February the focus was on completing the Safe Communities Foundation NZ annual report. The reporting process has undergone a review and annual reporting will now be in line with financial year reporting. A short six monthly report from January to June 2016 was presented in February 2017. The next annual report is due in July 2017 for the year July 2016 – June 2017. Positive feedback has been received on our interim report and a copy of the combined annual report for all Safe Communities is attached. (Ref A6) The other key focus has been on the development of the needs assessment – ACC funded researchers to work with Safer Whanganui to complete a needs assessment that provides
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a complete picture of the injury prevention needs in the community. The researchers completed the quantitative data sets in December 2016 and the focus for February and March 2017 was to gather the qualitative information to complete the picture. The researchers met with 23 individuals (or small groups of two or three people) and two focus groups. The draft needs assessment has been received and is currently being reviewed, with the final report to be launched in July 2017, this will form the basis of the strategic plan going forward.
Safer Whanganui met in February 2017 with a presentation and discussion on bullying in schools and a robust discussion on homelessness and the rental housing issues currently in Whanganui. The project leader will take a paper back to Safer Whanganui May 2017 meeting.
Reference groups have continued to meet with: • Safety & Wellbeing focusing on the development of a project to provide a free family fun day in May. • Alcohol and Other Drug reference group focusing on the Local Alcohol Policy. • A first meeting was held to re-establish the Justice Reference group, there were approximately 20 people in attendance. A terms of reference will now be developed and sent out to everyone who indicated an interest in attending further meetings.
Other work sitting under Safer Whanganui: • Tobacco Control – working as part of the Whanganui District Health Board Tobacco Advisory Group with a focus on the WDC smokefree bylaw and policy. • Restorative practices - as the WDC champion working with Whanganui Restorative Practices Trust on issues both inside and outside of the council. Supported the one day training of Councillors in February 2017. • Healthy Families – working as part of the strategic working group with fortnightly meetings.
Civil Defence Welfare Manager: • Lauren Tamehana, Civil Defence Welfare Manager, attended one regional meeting and participated in Exercise Rauora in Palmerston North in March. • The April weather event in Whanganui ran smoothly from a welfare perspective with two Civil Defence Centres open. New staff have been identified for welfare roles and training has commenced. • A Welfare debrief was held at the end of April with some great feedback received which will improve the process for all involved. The debrief identified three projects. • Working on updating the welfare plan in line with the regional welfare plan.
References – Agenda Attachments A1 District Library Activity Dashboard January 2017 – April 2017. A2 Whanganui Regional Museum and Sarjeant Gallery Activity Dashboard January 2017 – April 2017. A3 Whanganui Regional Museum Service Level Agreement 2016 - 2017.
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A4 NZ Glassworks Activity Dashboard January 2017 – April 2017. A5 Whanganui Venues and Events Activity Dashboard January 2017 – April 2017. A6 Safe Communities combined annual report.
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Reference A1 Page 15 Reference A2 Page 16 People Visits Apr 16 Apr 17
National - Sarjeant on the Quay 745 1124 51% é
International - Sarjeant on the Quay 201 198 -1% ê
sarjeant.org.nz 1193 1044 -12% ê
Local - Sarjeant on the Quay 1759 821 -53% ê
ACTIVITY DASHBOARD Quay (i-Site) 4210 1012 -76% ê April 2017 Total 8108 4199 -48% ê
People Visits Fundraising To Date Apr 16 Apr 17 Rolling 12 Months Signed-up Stars members 339 National - Sarjeant on the Quay 6,378 8,783 38% é Pledged and in payment 309
International - Sarjeant on the Quay 1,896 2,446 29% é Banked/Pledged $323,000 Sarjeant Business Partners signed-up 11 sarjeant.org.nz 13,131 16,148 23% é Sarjeant Business Partners paying 65,000 Local - Sarjeant on the Quay 13,899 15,387 11% é Collection Transition Quay (i-Site) 17,369 18,674 8% é Number of items inventoried in the collection 8356
Total 52,673 61,438 17% é Number of items catalogued to best practice 1953
Revenue per visit* Apr 16 Apr 17 Annual Local People Visits Apr 16 Apr 17 All sites $2.12 $2.81 33% é as % of district population 33% 35% 2% é Excluding Quay (i-Site) $4.41 $4.15 -6% ê
People Visits Apr 16 Apr 17
Website 1,107 1,065 -4% ê
Local 4,621 2,761 -40% ê ACTIVITY DASHBOARD International 482 185 -62% ê National 1,019 252 -75% ê
April 2017 Total 7,229 4,263 -41% ê
People Visits Collections Summary YTD Apr 16 Apr 17 Rolling 12 Months Collections online 220 ê Website 12,752 11,297 -11% Collections rehoused 612 Local 47,386 39,126 -17% ê New acquisitions documented 364
National 8,693 4,313 -50% ê Retrospective documentation 3,380 Records improved 31,274 International 5,923 2,515 -58% ê Percentage new objects stored 98% ê Total 74,754 57,251 -23% Objects rehoused 51,204
Annual Local People Visits Apr 16 Apr 17 Revenue per visit Apr 16 Apr 17 as % of district population 110% 91% -19% ê All sites $0.57 $0.64 12% é Page 17 Reference A3
Service Level Agreement 2016-2017 Reporting to Wanganui District Council Page 18
Contents page
Summary Director’s Summary SLA Report 1 July 2016 to 31 March 2017 3
Access Access Implementation Plan Report on Progress 1 July 2016 to 31 March 2017 6
Stewardship Collection Documentation Plan Report on Progress 1 Jul 2016 to 31 March 2017 22
Asset Management Plan Report on Progress 1 July 2016 to 31 March 2017 26
Development Analysis of Visitor Survey December 2016 to February 2017 29
2 Page 19 Report: S ervice Level Agreement Summary 2016 – 2017
Introduction
This report is a summary of the key performance indicators covered by the 2016-2017 Service Level Agreement between Whanganui District Council and Whanganui Regional Museum. The reporting period covers 1 July 2016 to 31 March 2017. This document presents high level reporting only, followed up by reports on work areas required during this period.
The current SLA was negotiated in April 2016 and contains a number of elements arising from the Council’s seismic strengthening project currently under way. In particular, it takes account of the effects of closing the main Museum buildings to the public from September 2016. Notwithstanding the closure, the Museum has continued to provide a high level of access and has made major advances in its collection management and conservation while working hard on the overhaul of its storage, work and exhibition facilities.
Particular highlights of the year to date include the progress made on the seismic project which is on schedule and being carried out with a high degree of co-operation among staff of the Council, the Museum and the contractors, W&W Construction. At the same time, the Museum has secured funding for additional work from the Lottery Grants Board, the Minister for the Arts, Culture and Heritage, Te Puni Kōkiri and bequests totalling more than $900,000. Work on the Museum’s upgrade project is already under way and will continue into 2018. The Museum has yet to set a reopening date, but it is expected to be in mid-2018.
The Museum’s temporary site at 62 Ridgway Street has kept the Museum active and accessible to the community while enabling the continuation of a range of key activities, most importantly, the Ministry of Education’s Learning Experiences Outside the Classroom programme. Overall, over 32,000 people used the Museum across a variety of sites in the first nine months of the year, already exceeding the annual visitation target.
All other Performance Indicators have been met or are on track for fulfilment by 30 June 2017.
Governance All agendas and minutes of Joint Council Meetings are received by Council in a timely manner Achieved
The Director reports to Council quarterly on financial and governance matters This has been done as required. Achieved
The audit report at fiscal year end is presented to Council in a timely manner Achieved
3 Page 20 Access Opening hours: the Museum shall be open to the public for not less than 1,750 hours in 2016- 2017 The Museum on Ridgway is open Monday to Saturday, except for public holidays and further closure for installation of a new exhibition, for 6½ hours per day, achieving 1,428 hours this reporting period. On target for 100% achievement on 30 June
A report on the progress of the Access Plan will be submitted to WDC by 30 April 2017, and a joint review of progress will form part of the review of this SLA in May 2017 Report on Progress of the Access Implementation Plan 2016-17 submitted on 30 April 2017 as required.
Two hundred and forty selected collection items will be published on the Museum website by 30 June 2017 180 items currently uploaded at 31 March 2017. The remaining 60 will be uploaded by 30 June 2017.
Monthly dashboard returns and quarterly report are received in a timely manner Achieved
Stewardship The Collection Management Strategy and the Collection Documentation Plan will be implemented and the milestones set out in the Plan for 2016-2017 will be achieved A report on progress will be submitted to WDC by 30 April 2016, and a joint review of progress will form part of the review of this SLA in May 2016 Report on Progress of the Collection Documentation Plan 2016-17 ready at 30 April 2017 as required.
A Collection Movement and Storage Plan will be researched and written in preparation for the Museum’s closure for the Earthquake Strengthening Project, currently scheduled for 1 July 2016 to 1 July 2018, and submitted by 30 October 2016 The first Collection Movement and Storage Plan was presented in December 2015; it has undergone further development, especially around scheduling, because the Museum closed in September 2016, not July as originally planned. Updated plan was submitted.
The Asset Management Plan will be reviewed and updated and a report on Asset Management activity will be submitted to WDC by 30 April 2017 Asset Management Plan reviewed and amended. Report on Progress of the Asset Management Plan 2016-17 ready at 30 April 2017 as required.
A joint review of progress will form part of the review of this SLA in May 2017 To be scheduled
4 Page 21 Mutual support The Museum will meet regularly with council partners to exchange information about programmes and foster co-ordination of activities Achieved/on-going
Strategic alignment Continue progress toward the 2014 Long-range Building Plan, with internal milestones met by 30 June 2017 In progress
The Museum shall report on the implementation of its plan for its contribution to economic growth by 30 June 2017 In progress
The Museum shall provide a report on implementation of its programming plan and environmental sustainability policy by 30 June 2017 In progress
Frank Stark Director Whanganui Regional Museum
5 Page 22 IMPLEMENTATION PLAN: Access
Report on Progress from 1 July 2016 to 31 March 2017
1. Museum Access Measure Target Schedule Number of days and hours Galleries open 1,750 hours per annum 30 Jun 2017 open Open outside set hours for Respond to visitor needs As required/ events negotiated Child entry Children under 16 have free access Ongoing Disability Provide Museum-wide access to visitors and staff with Ongoing disabilities
Open hours On target/ongoing . Open 1,428 hours to date and on target for 100% achievement by 30 June. . The reduction in opening hours (1761.5 previous reporting period) is attributable to the Museum relocation to Ridgway Street due to temporary closure while the Museum is undergoing seismic and building improvement work. . The off-site location is open Monday to Saturday from 10am to 4.30pm, and is closed on Sundays and public holidays.
Open for events Achieved/on-going . Museum is open for special events outside set hours.
Child entry free Achieved . All visitors have free entry to the Museum.
Disability access Achieved . The Museum on Ridgway has wheelchair access through the front door and disability access facilities in the lavatories.
2. Museum Outreach
Measure Target Schedule Upload collection catalogue 240 30 Jun 2017 entries onto WRM website Respond to small museums, Respond within four weeks As requested archives and marae requests Target 100%, within resource available
Catalogue entries on website On target/ongoing . To date 180 objects have been uploaded to the website. The June 2017 target of 240 will be met.
6 Page 23 Advise and help small museums Achieved/ongoing . Clients include Aotea Utanganui-Museum of South Taranaki, Te Manawa, MOTAT, Taihape Marae.
3. Visitor Experience
Measure Target Schedule Number of external exhibitions One Sep 2016 Use te reo Māori consistently in Use te reo Māori in Museum e-News, e-Burst, Per publication publications website Survey Visitor survey Dec 2016-Jan 2017 Data and analysis complete Apr 2017 Tours Expert guiding through galleries On request
External exhibition Achieved . Te Matapihi – looking into the museum is a snapshot of our history and collection, installed in Museum on Ridgway in September 2016. This show is primarily a teaching and public programmes site, but also attracts a respectable number of museum visitors who are not involved in set programmes. . We Will Remember Them - ANZACs of World War I was a series of ANZAC exhibition panels installed in the Wanganui War Memorial Centre until January 2017. It also attracted good audiences, including school classes.
Incorporate te reo Māori Achieved/on-going . Te reo Māori is always incorporated into all internal and external WRM publications, including the visitor’s guide and the website, and some directional signage. . Te reo Māori is increasingly becoming the first language in Māori exhibitions and will achieve first language status in this category when the Museum reopens after seismic project. . Te reo Māori has been incorporated into education documents and delivery, and small exhibitions or events such as Seaweek and Puanga.
Māori liaison and relationships . Te Kaumātua Kaunihera, the Whanganui Council of Kaumātua, is kept up-to-date on Museum activities and initiatives. They are invited to have their own special tours to hold their hui at the Museum. . Iwi researchers include those with taonga associated with their whanau, Treaty of Waitangi claimants, whakapapa enquiries, and both skilled and novice artisans of Toi Māori.
Visitor survey Achieved . A detailed analysis of the Visitor Survey December 2016 to January 2017 accompanies this report.
Visitation commentary . 32,369 visitors for this period, an impressive number for three quarters of a year with a much reduced service.
7 Page 24 . Never-the-less, visitation numbers are down on the corresponding months last year, attributable to the temporary relocation to Ridgway Street. The Museum was closed for three weeks during the relocation and it was also decided to close on Sundays and public holidays while in Ridgway Street. . Visitors often express disappointment that the Museum is not open, but visitor feedback on Te Matapihi, the exhibition at Museum on Ridgway is very positive.
Visitor from Whanganui “The temporary location looks great and shows the collection amazingly.”
Visitor from USA “Wish I could be here when the big one is open but I enjoyed what was here.”
Visitor from France “Thanks for keeping some of the collection available to see during the works in original location. Varied and the Maori collection is beautiful. Thank you.”
Visitor from UK “Fascinating! Thank you for providing this small insight into the collection – definitely worth the drive!”
. Local visitors dominate at 85%. Anecdotally there are more “drop in” visitors than in the main Museum. “I didn’t know you were here.” “Just saw the moa outside and wondered what was here.”
Gallery tours Achieved/ongoing . Four tours with 49 attendees. . It has not been possible to conduct tours during the preparation for the building strengthening and while construction continues to take place.
4. Education Programmes
Measure Target Schedule Ministry of Education Achieve all MoE targets as per On target for Jun 2017 (MoE) target of 5,000 contract. students annually Outreach to schools Target non-participating schools Education section is included through Museum e-News. in each Museum e-News Newsletter to Schools and Newsletter to Schools is sent personal visits to raise student out electronically once per visiting numbers by 500. term to 260 schools New education Three new programmes linking Achieved at Apr 2017 programmes to new exhibitions. Upgrade Museum Improvements to gallery spaces Achieved at Apr 2017 facilities Reference grouping Consult with education experts, Achieved at Apr 2017 kaumātua and community . stakeholders to evaluate course
8 Page 25 materials and teacher achievement: Target: two hui pa
LEOTC contract Achieved/on-going . Learning Experiences Outside the Classroom (LEOTC) annual target is 5,000 students, from 65 different schools. . One LEOTC contract finished in December 2016, and a new contract was signed with the Ministry of Education (MoE) for the period 2017-19. . The MoE now provides only partial funding for LEOTC services. Each provider is expected to raise additional funds from other sources. . The Museum MoE funding is insufficient to cover Museum educator salaries and associated costs. . Additional revenue is gained from a $2 per student programme charge and from school museum memberships. Anecdotal evidence from teachers indicates that even a small charge is a barrier to access for many children.
Ministry of Education targets 2016-2017: Number of classes/number of pupils Achieved/on-going
LEOTC Sessions held Māori sessions % Māori focus Pupils Adults July 17 9 53% 512 73 Aug 21 8 38% 625 179 Sept 11 6 54% 272 56 Oct 6 2 33% 134 10 Nov 31 14 45% 717 107 Dec 17 12 71% 575 96 Jan 0 0 0 0 0 Feb 27 4 15% 1008 83 Mar 56 9 16% 1196 189 Totals 186 64 34% 5039 793
. Local schools with students in Years 7-13 were invited to bring their student leaders to meet with the Prime Minister at the Museum. The 94 students from 16 schools gave the PM a rousing waiata, asked numerous questions and met the PM personally. As part of the visit, students gave written feedback about their top 20 Museum objects. These responses will help with our planning for future Museum programmes. . Local schools and a selection of regional schools were invited to take part in the Family Treasures Project during 2017. Six schools with over 1,000 children from Years 1-8 have registered to participate. Seventeen small museum display cases were delivered to schools for secure display of selected family treasures during the project. Introductory programmes have been provided for hundreds of children during February and March. . During February and March educators worked closely with other Whanganui educators to provide whole days of learning at Kai Iwi Beach for Seaweek. There were over 800 participants from six schools. . Educators have continued to work alongside volunteers at Bushy Park Sanctuary to provide education programmes in the forest and wetlands.
Māori immersion or subject See table above
9 Page 26 . Internationally recognised artist James Webster presented a Māori puppet programme during Puanga celebrations. The Davis Theatre was packed out for both sessions, which were delivered completely in Māori. . A programme of traditional Māori games was offered to local schools for their end-of year picnics and was very popular in the last few weeks of the term. Teachers appreciated the chance to learn these games to continue using them with their students. . In the six months from July to December, almost 50 % of our programmes were for Matauranga Māori topics. Almost all of the other programmes included a bicultural component. This is a particular strength of our education service.
Outreach to schools . Number of schools newsletters: 2 . Numbers of contributions to e-News: 5 . Education e-Bursts: 2 . Other outreach strategies: newsletters to schools and catalogue of programmes are available on website . Two targeted letters were sent to local schools for special events/projects
Teacher responses . The personal invitation to bring school leaders to meet the Prime Minister received a great response, with 94 students (Years 7-13) and 34 adults from 16 schools attending. . Targeted emails resulted in a high level of bookings for Seaweek (six schools) and the Family Treasures project (six schools). . Targeted approaches, word of mouth, and direct enquiries are the most effective communication tools for museum education. . Newsletters to schools are now emailed out rather than printed and posted. This supports the Museum’s sustainability policy, as well saving dollars. It enables many individual teachers to be reached directly, as school secretaries distribute the digital copy within their school.
10 Page 27 Education reference group . Two meetings have been held, with no changes to membership. Three senior secondary school students (who were regular volunteers) came to one meeting to provide a student voice in relation to the Whakahoutanga Project and education planning.
LEOTC stats
Item 1 Jul 14-30 1 Jul 15-30 1 Jul 16-30 % of year Mar 15 Mar 16 Mar 17 target LEOTC target (child) 3750 3750 3750 75% LEOTC total (child) 5805 4988 5039 134% LEOTC total (adult) 1049 908 793 n/a Museum education total (child) 6283 5325 5162 n/a Museum education (adult) 1219 1080 911 n/a LEOTC visitor total 6854 5896 5832 n/a Museum education visitor total 7502 6405 6073 n/a
. Most education programmes held during this period were for primary, intermediate and high school groups. There were also a few tertiary and early childhood groups. . The small decline from 2015-16 to 2016-17 is largely due to the Museum building being closed. The educators have worked hard to maintain participation by providing offsite programmes as well as using Te Matapihi at Ridgway Street.
New education programmes for exhibitions . New Explorers have been created using the exhibition Te Matapihi and these have been very popular with visiting education groups. . A successful programme on animal classification using the natural history objects was introduced at the request of a school. . The new exhibition has been useful for supporting programmes about birds, insects and other natural history topics.
5. Audience Development
Measure Target Schedule Number of community displays One To Aug 2016 Number of collection displays Two To Aug 2016 Number of large-scale No new major developments exhibitions Two with extended season On-going Development of new long-term exhibitions On-going Number of public programmes One per new exhibition or display Per exhibition Number of exhibition up-grades Nil for this period N/A Museum Shop & Gallery Source new stock constantly On-going
A decision was made in early 2015 to curtail the exhibition programme and concentrate on planning and preparation for the seismic and building improvement work scheduled from 2016 to 2018. In saying that, we managed to attract a respectable amount of visitor, public and education programmes attendees to enjoy and use the existing exhibitions.
11 Page 28 Community exhibition Achieved . Pākaitore-It’s not black and white, in collaboration with Whanganui Iwi and the Pākaitore Oral History Project, was originally planned for February 2015 to February 2016. It was so well-visited that we extended its run to August 2016 when the Museum closed down. We hope to see it tour to other museums in 2018.
Collection exhibitions Achieved/on-going . The last of our World War I commemoration exhibitions was Landscapes of War - Prints of watercolours of Gallipoli by Sapper Moore-Jones, which ran from November 2015 to August 2016. . Something Old, Something New, a selection of new acquisitions to the collection in 2015, ran from April to August 2016.
Large exhibitions Achieved/ongoing . Billy Connell’s War-Whanganui in World War I, a local story about an unlikely local hero, also had an extended season due to its popularity. School visitation statistics show that Billy has attracted the most ever students to any exhibition in the Museum for a teaching experience. As anticipated, there was a huge overall surge in demand for programmes that support WWI classroom learning. Participation in WWI programmes met 30% of the Ministry of Education LEOTC annual target and 32% of the Museum education annual target. . ANZACS of World War I: We shall remember them had a long run at the Wanganui War Memorial Centre, high visitation again driving the decision to keep it open. . Current focus is on the conceptualisation and development of a completely new suite of exhibitions for the reopening of the Museum after the seismic project is complete.
Public programmes Achieved/on-going . 4,678 participants in public programmes and events to date. . All exhibitions to date have had at least one public programme. . As always, the suite of public programmes the Museum has offered included family- focused events, presentations of original research, connections with wider community festivals, and others that aim to increase access to the collection and stories contained within. School holiday programmes remain popular, as do larger events such as Halloween in October and Father Christmas’ Grotto in December. Early childhood education groups have continued to be serviced over the year through in-gallery offerings at the Museum on Ridgway, as well as through a range of outreach sessions. . A highlight was the Museum’s contributions to the Whanganui Summer Programme in January 2017 when eight events were run, the most popular being in conjunction with the Whanganui Astronomical Society. The Museum continued to offer its Rest Home Outreach programme, with five elderly care facilities being visited each month by staff to present research on aspects of the collection. Increasingly these include tactile elements to engage audiences who have a range of sensory impairments. . The Museum was strongly involved with Vintage Weekend in the Rivercity Caboodle over Wellington Anniversary Weekend, offering historic children’s games and a vintage photo booth for adults during the after party. The Museum also contributed to the La Fiesta festival through a workshop using print facilities to create affirmative artworks.
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. The Museum Lecture Series has continued to run, with increasing attendance throughout the year as it cements a role as an established regular event with returning audiences. The monthly evening Gallery Drawing classes have also developed a regular core group of participants.
Programmes and variety . Programmes have been very family oriented with a large number of children taking part, particularly in highly popular holiday-based events such as Halloween and Christmas Programmes, and school holiday programmes; therefore, a majority of attendees are a mixture of young and old visitors. . There have been an increasing number of events targeted at adults, such as creative workshops in La Fiesta and the Whanganui Summer Programme. These have been very popular and well-received by participants. . Public programmes are almost solely attended by local and national visitors.
Community links . Programmes have shifted from predominantly Museum-based to outreach focused, due to the closure of the main Museum building for earthquake strengthening. This has reinforced and created new relationships with external organisations in the wider community. Highlights have included popular evening sessions with the Whanganui Astronomical Society, contributions to La Fiesta, creative workshops and fossil identification workshops as part of the Whanganui Summer Programme, and very well attended offerings during Vintage Weekend. . Programmes have been supported with resources by Mainstreet Wanganui and Sustainable Whanganui. Mainstreet Wanganui has also been of great assistance in marketing events. . Additional partnerships have developed with the Kiwi Conservation Club and Forest and Bird. The strong natural history and environmental focus of these groups align with Museum strategy around sustainability and access.
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. This period has also seen links begun with a number of disability and accessibility advocacy groups in the region, with the goal of collaborating to ensure the reopened Museum is accessible as possible.
Early childhood education outreach programmes . Participants: 178 . The Museum offered Early Childhood Education (ECE) groups a mixture of outreach and in-gallery programmes, all focused on Natural History. During this time, a number of strategies were tested, with the goal of creating a regular suite of ECE programmes. These will continue to develop through the coming year while the main Museum building is closed. A set of tactile and portable “Museum in a Box” resources have also been planned. . In addition to term-time ECE sessions the Museum has also made a concerted effort to provide appropriate programmes and material in its school holiday programmes for children of this age. This enables families with a wide age-range children to attend, making sessions more accessible.
Programmes analysis . The most popular events are those targeted at families with children; therefore, a majority of public programme attendees are a mixture of young and old visitors. Overall, family oriented workshops and events around holidays have been extremely popular, often requiring additional sessions to meet demand. Families with children of all ages have also enjoyed the Museum Explorer programmes, often returning multiple times to complete new trails. . Events such as the Museum Lecture Series draw predominantly older audiences. Rest Home talks target seniors, exclusively. . Public programmes are almost solely attended by local and national visitors.
Museum shop & gallery . The commercial wing of the Museum is kept looking fresh and appealing to all visitors. Some changes to the commissioned stock have been made; the Museum is no longer taking in goods at the higher end of costings, but retains a balanced and varied collection of artisan works. . The shop is taking on more souvenir ranges but not at an inferior budget range. . A new customer base has sprung up, connected to the Ridgway Street location. . We have a specified computer programme on Xero which caters for all shop and commission transactions.
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. Commission payments are sent out to artists on a monthly basis. . Staff are proactive in looking for new and varied shop merchandise and often receive very positive comments on the range and quality of stock.
Venue hire . Davis Theatre: 120 bookings/630.5 hours . Education Room: 64 bookings/430.5 hours . Supper Room: 96 bookings/546 hours
6. Maintaining and Building Networks
Measure Target Schedule Maintain number of existing Three 30 Jun 2017 networks Number of partnerships Three 30 Jun 2017 Number of collaborations Two 30 Jun 2017 Percentage of staff professional All managerial, curatorial, collection and Ongoing memberships education staff hold at least one professional membership each
Networking Achieved/on-going . Whanganui Astronomical Society . Visit Whanganui . Whanganui Riverboat Museum . Chamber of Commerce . Mainstreet . HPT . Vintage Weekend . UCOL . Massey University Museum Programme . Victoria University Museum Programme . Aotea Utanganui (Pātea) . Puke Ariki . National Army Museum . Te Papa . Bulls Museum . Close professional associations with Museums Aotearoa, International Council of Museums (ICOM), Archives & Records Association of NZ, Museums Education Association of NZ and National Services Te Paerangi.
Partnerships Achieved/on-going . Whanganui District Council . Ministry of Education . Ministry of Culture and Heritage . Victoria University of Wellington . Te Manawa . UCOL . Bushy Park 15
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Collaborations Achieved/on-going . Wanganui War Memorial Centre . UCOL . Pākaitore Oral History Project . Victoria University Museum Studies Programme . Earlham College in Indiana, USA
Staff professional memberships Achieved/on-going. . Representation amongst staff: Museums Aotearoa (2), ARANZ (2), ICOM (2), UK Museums Association (1), NZ Registrar’s Group (1), MEANZ (2), Kaitiaki Māori MA (1), Ornithological Society of NZ (1), Entomological Society of NZ (1).
7. Publications
Measure Target Schedule Distribute brochure Six venues Every six weeks Museum e-News Monthly e-News or e-Burst Every month Education e-News Every term Education catalogue Every year Publish articles regularly Museum Views Wanganui Chronicle 50 pa Weekly Media releases per exhibition and/or public According to programme 15 pa programme Programme of advertising 24 pa Jun 2017
Distribute museum brochure Achieved/ongoing . Museum brochures are distributed by local motels, hotels, backpacker hostels, I-site, local museums and galleries and regional museums, galleries, other heritage venues, Wanganui Airport, regional i-sites and several business outlets. . They are replenished as required.
Distribute other brochures Achieved/ongoing . Seasonal holiday programme brochures are regularly distributed in great bulk.
Museum e-News Achieved/ongoing . A digital publication is issued at least monthly; the e-News and e-Burst are published alternately every month, or more often. . 6 e-News and 8 e-Bursts were published online to date for this period, and sent to approximately 1,027 subscribers each mailing, a total of 14,378 emails. . Education e-News issued every term, 3 to date. . Education catalogue published digitally per annum.
Publication and promotion Achieved/ongoing . 95 newspaper articles on collection, staff, activities and events published altogether, mostly locally. . Museum articles supplied monthly to Awa and weekly to Events Whanganui. . Weekly publications in Wanganui Chronicle in Museum Views.
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. 90 newspaper advertisements published, both paid and free, and include publications such as What’s On, Arts Diary, Municipal Diary. . Radio interviews: 4 (natural history topics and Museum Koi Iwi interment)
8. Collection Access and Use
Measure Target Schedule Open archives hours Hours as advertised to align with seismic and 10.00am to collection movements work 1.00pm weekdays By appointment if necessary except public holidays Access to objects collection Respond within four working weeks By appointment Digitisation programme Photograph/scan all new acquisitions Jun 2017 Photograph/scan all retrospectively catalogued objects/archives
Response to research requests Respond within four working weeks As required Target 600 responses pa within set time Manage loan requests from Respond within four working weeks or as As requested museums necessary Manage insurance, transport, negotiations, kaitiaki needs and freight to set standards
Target 100% professional response Response to collection tour Collection tour currently unavailable N/A requests
Archives hours Achieved/on target . Archive Research Services were open 111 days during this period. . The remaining 98 days were closed according to plan, mainly because Archives Research Services were suspended due to the building work and collection move. . The Archivist responds to appointments out of archives hours when necessary. The Senior Curator covers for the Archivist when absent. . The Museum Archives have been busy throughout this reporting period, including over the Christmas and New Year period which is, historically, a quiet time. January was high as usual and saw an increase in direct visitation rather than email or phone call. The bulk of queries have been on genealogy and family history details. Local architectural firms are still visiting regularly to view plans and specifications for buildings which they are strengthening.
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Page 34 Archives research visitation analysis . Visitors 150 32% Emails 200 43% Phone calls 100 22% Letters 12 3% . Email is still the most popular method of submitting a query. A few come through Facebook and blog. Direct visitation will often follow an email. Letter writing is almost defunct. . Archives Research Services were busy as usual, with an increased demand at the announcement that the Museum would be temporarily closing and relocating on 1 February 2017. They still came in, however, and February was one of the busiest months. . Property and architectural queries are still high as earthquake strengthening continues around the district. Most queries are family research and genealogy. Requests for photographs have dropped.
Access to archives Achieved/ongoing . Access : 61 . Research: 168 . Photo orders: 25 . Professional advice: 24 - on storage, arrangement, conservation care and assisting with a community oral history project . Identification: 9
Access to objects Achieved/ongoing . Normally, response time is no longer than three working weeks, but leeway for staff holidays/illness/new exhibition installation stretched this timeframe until the Museum closed. . The Museum is not offering an objects research service while the main Museum is closed as most of the collection is packed down; exceptions may be made for urgent requests.
Digitisation programme Achieved/on-going . The new acquisitions process now incorporates digitisation while retrospective digitisation is on a sub-collection basis and largely serviced by expert volunteers. Matching digitised images to database records and uploading them forms a major part of the retrospective digitisation programme. . Digital images of objects added to the Vernon database: 9,757 . New Acquisitions added to database object/collection: 309/39 . Old items catalogued onto database: 3,031 . Items rehoused: 50,653 . Data entry improvements: 30,043 . Museum objects on Vernon to date at 31 March 2017: 73,555 . Digital images of objects on Vernon to date at 31 March 2017: 53,946 . The huge surge in collection processing data is due to a very concentrated push to clear and improve collection store-rooms. Up to four collection assistants at a time were contracted to help. All were museum or Māori studies graduates and contributed greatly to this drive. 18
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Acquisition highlights . Map showing land donated by Henry Churton on which to build the Colonial Hospital. . Land deed from Henry Churton to build Churton College on Somme Parade. . Collection of taonga Māori, including korowai, pendants and weapons as well as native New Zealand birds, including the extinct huia from Mrs Gyda Toy, part of the Trevor Toy collection. . Wanganui Savage Club archives. . 1904 Illuminated address presented to James Crichton in appreciation of his contribution to music in Whanganui, from Gerry O’Mahony. . Approximately 300 pinned beetle specimens collected as part of field research project. . Approximately 100 other insects and 66 vials of sorted preserved specimens from pitfall traps. . Several native birds, fossils, and other specimens, including a rarely-collected wood rose (Dactylanthus) which includes the fleshy part of the plant usually removed when creating wood rose souvenirs.
Research requests Achieved/on-going . 537 researchers serviced ytd; target is 600 at 30 June and will be met.
Notable research clients . PHD student from Murdoch University in Western Australia, researching sunfish. . Archaeologist working at Nukumaru, Waitōtara, researching taonga Māori from that area. . Kath Walker from DOC visited to identify native land snails and examine the specimens of a new undescribed species Powelliphanta collected in the upper Waitōtara Valley. Dr Walker discussed strategy for the Museum to work with DOC to discover whether this species might still survive. . Delivered specimens of Brullea antarctica from Castlecliff Beach to Dave Seldon (Auckland University) to assist with project revising the genus Mecodema in the North Island. . PhD candidate Fiona McKergow continues her research on items from the textile collection.
Museum research . Contribution to the implementation of the Karaka Wetland Restoration Plan with DoC and WDC. . Continued invertebrate survey of Whanganui forest fragments, setting 28 pitfalls, sorting, pinning, and preserving contents for later ID and data analysis. This was done with the help of seven volunteers, two Earlham College students and three after-school students. . Field trip to Retaruke Station, Upper Retaruke River, to identify possible fossil deposits discovered during road clearance. . Field collecting at Upper Retaruke, Paengaroa, Waiinu, Palliser Bay, and eastern Australia.
Loan requests Achieved/on-going . Response to all loan requests is timely and professional and is situational; both external and internal demand and need create their own activity. . Outward loans number of objects/loans: 61/14. 19 Page 36 . Inwards loans number of objects/loans: 2/1 . Outwards loans included: . A suite of 20 fine art objects and paintings from the Josephine Duncan Collection, to the Sarjeant Gallery for the exhibition Function and Fancy . The Lindauer painting of Taitoko Kēpa Te Rangihiwinui, to Auckland Art Gallery for the world-acclaimed show, Gottfried Lindauer: Insights and New Understandings . A loan of significance to Tairawhiti Museum of two amo (supporting poles or boards) that were elements of a wharepuni in the Gisborne area in Ko Rongowhakaata . The one inward loan was of two pou (carved wooden pillars) belonging to Tieke Marae, retrieved from the Wanganui Savage Club where they had been on display for many years. The pou will go back to Tieke (on the Whanganui River) to be reinstalled.
Collection tours Achieved/ongoing . Collection tours are not being offered as the Museum is a building site at present.
9. Online Services
Measure Target Schedule Manage website Regular changes and additions Jun 2017 Manage website blog Regular additions and responses Jun 2017 Wikipedia project 20 improvements Jun 2017 Website access 10,000 hits Jun 2017 Facebook service 1,000 Facebook updates 100
Manage museum website Achieved/on-going . 180 objects have been uploaded for ytd on collection-on-line; on target to achieve 240 by 30 June 2017. . Regular updates on exhibitions, programmes and events, education programmes. . Site for affiliated groups to advertise and inform members of their activities: Wanganui Botanical Group, Whanganui Film Society, Latin American and Spanish Film Festival.
Museum blog Achieved/on-going . Eight blog posts have been uploaded during the reporting period, again a low level of production because of restricted staff due to the building programme. . Despite the low number of new posts visitation to the blog site has been steadily increasing, averaging around 800 views per month, and the site also remains a good way for international researchers to submit queries on collection items and information. . The posts covered topics such as Whakahoutanga progress, shipwrecks, telegrams, the SMS Emden and hearing aids.
Wikipedia project presentations . “How curators can work with Wikipedia” at Curatorial Hui in Napier, September 2017.
20 Page 37 . “What I Learned About Large Branded Projects from Editing Wikipedia” at National Digital Forum, Te Papa, November 2016. . “Eight Important Wikifacts” workshop at National Digital Forum regional barcamp, October 2016. . Radio New Zealand Critter of the Week project. . Improved 21 Wikipedia pages and created new pages. . After August 2016 Wiki Wednesday ceased due to a lack of local public interest.
Website and Facebook management Achieved/ongoing . Twitter received 194 tweets, 111 mentions and 81,000 impressions while followers increased from 805 to 971, a 20% growth. . Facebook insights show that posts were viewed, liked, shared or commented on 34,011 times. . There are now 1457 fans of the page, of which 66% are women and 32% men. While 1,221 of fans are based in New Zealand, the reach of the Facebook page is international with fans from Australia, the USA, the UK, Taiwan, Germany, Spain and many more (including one from Kosovo). Fans are predominantly between the age of 25 and 55. . Number of website hits: 8,293, down from last year by about 9%. . Number of web ytd advertisements: 22 advertisements on Eventfinda, 22 free advertisements on Whanganui What’s On. . During this year the use of free event listings websites has increased dramatically, and has seen excellent engagement too. The Eventfinda website has recently changed its traffic- reporting methods and hasn’t kept records of past event traffic, but during the active period of the advertisements events such as Halloween were in excess of 10,000 views.
21 Page 38 PLAN: Collection Documentation Report on Progress from 1 July 2016 to 31 March 2017
1. Purpose This is a report on target achievement within the Collection Documentation Plan (CDP) for the period 1 July 2016 to 31 March 2017. The targets are based around the need for improved care of and access to the Whanganui Regional Museum collection. They include: . documentation of recent acquisitions . documentation of acquisitions backlog . retrospective documentation of the historical collection . digitisation of specified collections The Collection Management Strategy (CMS), which provides the major overarching precepts of Museum collection planning and delivery, is linked directly to the CDP which provides tangible tasks and targets. This report addresses requirements of and responses to both documents.
2. Notes to the Collection Documentation Plan Report on Progress 2.1 Background The current five-year CDP was written to cover 2014 to 2019. It is the second CDP that the Museum has created, the first covering the years 2009 to 2014. The CDP delivers plans and schedules, and specifies targets for the processing and documentation of retrospective and recent acquisitions and the now on-going digital process that goes with the written record. It also places targets and schedules on special collection project developments which are planned according to projected resources (time, skilled staff, funding).
2.2 Collection Staff Levels and Resources 2.2.1 The Senior Curator (also Curator of Cultural History) is a full time permanent staff member who works primarily within the area of exhibitions development and research, particularly in relation to the collection, with a leadership role in the strategic development and care of the collection and developing policy, plans and procedures specific to the collection. 2.2.2 The Curator of Natural History is a full time permanent staff member. As a science expert he is employed to develop science-based exhibitions, extend and improve the natural history collection, develop appropriate storage and retrieval systems, research the collection and write natural history public and education programmes. 2.2.3 The Collection Manager is a permanent staff member and works 32 hours per week. She is responsible for new acquisitions, loans, cataloguing and storing the 3D objects, environmental monitoring, the collection database and complete computer network, plus supervising the Collection Assistant and volunteers. 2.2.4 The Collection Assistant is a permanent staff member and works 24 hours per week. She works to direction from the Collection Manager and also manages the on-going collection photography, both for Vernon database and for the Exhibition Security Register. 2.2.5 The Archivist is a full time permanent staff member, responsible for servicing a large percentage of research enquiries relating to the archives collection, cataloguing and storing all archives-based collection items, contributing to acquisitions development, researching and supervising volunteers. 2.2.6 Contract Collection Assistants, young graduates in Museum Studies, 22 Page 39 2.2.6 Volunteers with specific expertise work on agreed collection projects and contribute hugely to the target data and the overall achievements of the collection team.
3. Collection Achievements for the Period of Reporting
3.1 Collection valuation project Complete documentation of selected . Valuation projects for the years 2016-17 collections or sub-collections and professional and 2017-18 have been deferred as all valuation: collection resources and skills will need to . Nil go into planning and executing collection moves and security in preparation for and during the Museum building project.
3.2 Collection digitisation and implementation . Add digital images to collection database . Achieved: digital images added: 9,757; total for every new catalogue record digital images to date: 53,946 . Incorporate digitisation of all new additions . Achieved to database into Collection Procedures
3.3 Collection records maintenance . Vernon database backed-up daily . Achieved . Vernon database upgrades added as they . Achieved; two during this period are released . Achieved; regular editing by Collection . Database editing Manager, Senior Curator, Curator Natural . System maintenance History . Keep statistical information on Vernon . Achieved; indexes updated twice weekly database . Museum objects on Vernon 73,555 to date . Improvement of current database records . On-gong; 9,759 data entry improvements . Transferral of data to database from (new research, new information, original collection records corrections) (correspondence, reports, etc) and diary . On-going; transferral of records and other lists of acquisitions to database information is now a procedural stage in retrospective cataloguing and data improvement 23 Page 40
3.4 Retrospective Documentation of Collection . Social History Collection programme of . Achieved; 975 objects and archives plus cleaning and inventory small collections have been documented . Finish catalogue of Moa Collection . Achieved; weekly cleaning and inventory . Incremental catalogue and inventory of team in action military badges by expert volunteer . Not achieved; 60% catalogued to date . Achieved
3.5 Collection Storage . Planning, funding and negotiation for relocation . Achieved; WDC Archives has shifted of Archives Collection out in Feb 2017, funding strategy . Planning of Taonga Māori Store shift, complete; costings complete; funding scheduled for Jul 2017 confirmed; WRM Archives Collection . Incremental new housing of Moa Collection in moved visible storage . Taonga Maori Store scheduled to be . House or rehouse objects and complete built in Jun and collection moved by records as required Oct . Moa collection will be reinstalled after the building project; emphasis will be on interpretation, rather than the primary function of open storage . Achieved; funding for collection storage projects (build, environmental control units, light and shift formed applications (confirmed) to Lottery Grants Board, Arts, Culture and Heritage, Te Puni Kōkiri and bequests . 50,653 individual objects rehoused
3.6 New Acquisitions . Quarterly Acquisitions Committee meetings . Achieved; 309 items from 39 donations . Processing of documentation, legal . Achieved; documentation on target for requirements, correspondence complete Jun 2017 . Complete cataloguing, storage, data entry and . On-going; cataloguing 75% on target photography of all new acquisitions for Jun 2017 . Return material not accepted for collection . Achieved/on-going . Maintain programme of retrospective new . On-going; around 90% of current new acquisitions cataloguing acquisitions have full catalogue storage and data entry; an estimated 80% of new acquisitions backlog have full catalogue storage and data entry
24 Page 41 3.7 Collection staff training
. Continual upgrading of museum collection . Collection Manager working towards skills and experiences MA in Applied Sciences (Textiles) at . Maintaining and increasing associations University of Otago, working on thesis and interaction with peers in other . Collection Assistant attended technical museums courses in photography . First Aid update courses attended by three collection staff . Archivist attended Regional Digital Forum Octo 2016 . All collection staff attended workshop on Tikanga Māori with Manu Kawana Oct 2016 . Archivist attended National Digital Forum Nov 2016
25 Page 42 Plan: Asset Management
Report on Progress from 1 July 2016 to 31 March 2017
1. Asset Management Plan 1.1 The Asset Management Plan has been reviewed and amended at April 2016. This AMP, as a living, working plan, has been constantly used, referred to, updated and adapted to meet changing conditions. 1.2 The current AMP has been extended to cover the 2016-17 year. A new long-term AMP will be launched in the 2018-19 year and will have a 10 year life-span. 1.3 The current AMP has had some minor alterations and additions made, mainly pertaining to pending earthquake remedial work, and the implications to the Museum’s operations and contracts during the course of that work. It forms the basis of this report for 2016-17.
2. Asset Register 2.1 The Asset Register (AR) was adjusted for new items and deletions during this period. 2.2 Before the seismic strengthening project all current assets on the register were verified and with obsolete assets deleted. 2.3 New assets have been entered on to the asset register when purchased.
3. Insurance 3.1 Insurance was renewed with Crombie and Lockwood for the financial period 1 July 2016 to 1 July 2017. 3.2 It maintains the higher automatic cover limits for Material Damage, Business Interruption and Motor Vehicle Covers. This prevents under-insurance, lower excesses and better protection. Outside Limit and property in Transit covers have maintain last year’s increase to $1,500,000.
4. Valuation Programme 4.4 The Valuation Programme was not activated during the 2016-17, and will remain inactive for 2017-2018 too. All collection staff efforts and collection funding will be focused on providing safe and useable collection documentation and accommodation for the period; these two time periods cover planning, preliminary collection work, seismic project work and reinstallation of exhibitions and collections. 4.5 The Valuation Programme will be rescheduled back into regular collection procedure after seismic project planning and work are complete in the 2018-19 year.
5. Emergency or Disaster Planning 5.1 Business Continuity Plan covers: 5.1.1 Earthquake 5.1.2 Extreme Weather 5.1.3 Fire 5.1.4 Flood 5.1.5 Pandemic 5.1.6 Security Event
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Page 43 5.1.7 Volcano Eruption 5.2 Emergency testing and rehearsal situations for staff are scheduled regularly.
6. Pest Management Plan 6.1 The last Museum-wide fumigation was carried out in November 2015, according to plan. 6.2 The next fumigation process is scheduled for November 2017. The month of November is the optimal time for fumigation because this is when insects, such as borer, are on the wing and thus more accessible to eradication. By November the seismic and rebuilding parts of Te Whakahoutanga will be complete so fumigation is feasible, and probable, even though the Museum will still be closed to the public and still in disarray. 6.3 Ant activity is on-going (a Queens Park institutional predicament, due to the nature of the environment). Basement interior wall joints have been sealed and ant access pathways identified and blocked. 6.4 Spot checks for any insect and rodent activity are regular; ants aside, there is no evidence of any other infestations.
7. Whakahoutanga – year-to-date summary The Whakahoutanga project to renovate and rejuvenate the Museum is fully under way and has dominated the Museum’s work and planning over the last 12 months. Substantial progress has been made. Detailed planning for aspects of the project not covered by the Council’s seismic strengthening work has been undertaken and costed.
Funding bids by the Museum to the Lottery Grants Board and the Ministry for Arts, Culture and Heritage and Te Puni Kōkiri were successful, bringing in a total of $900,000 of extra investment in the upgrade work, with particular emphasis on the storage conditions and collection improvements. Plans include the establishment of five climate- controlled vaults within the storage areas, substantial improvement of the exhibition galleries and fittings and the establishment of a public archive and reading room area. A Project Feasibility Study from Sears and Associates and a detailed Conservation Report by Manawatū Museum Services supported the funding applications. The Conservation Report makes a compelling case for the urgent upgrade of storage and working conditions within the Museum. A further $165,000 has been raised from philanthropic sources, with around $85,000 still required for the full project budget.
WDC secured a two-year lease on a warehouse property in Hardy Street to provide approximately 400m² of clean, dry, pest-free space. Around 5,000 items were moved there in late July 2016, enabling the relocation of collections away from the earthquake strengthening and the subsequent building of improved vaults for the Natural History and Taonga Māori collections.
An exhibition, Te Matapihi – looking at the museum, was installed in the old Post Office building in Ridgway Street and has attracted good visitor numbers through delivering high quality programmes and experiences.
A team of four Collection Assistants, formerly employed by the District Council as Transition Assistants for the relocation of the Sarjeant Art Gallery and the City Archives, were employed in July 2016. One-by-one, they have found permanent employment but 27
Page 44 we were able to recruit new museum studies graduates who are proving their worth to date.
W&W Construction was awarded the seismic strengthening contract by WDC in November and started work in January 2017. The building work is well advanced and is expected to be complete by October 2017.
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Page 45 Visitor Survey Analysis December 2016 – January 2017
Introduction The 2016-17 visitor analysis builds on the previous four years of visitor data as Museum staff work toward establishing a long-term data set to address key questions about our audiences, in the spirit of continuous quality improvement.
Analysis A total of 100 responses were collected between 28 December 2016 and 31 January 2017. Of these, 46% came from Whanganui. Other New Zealand visitors came mainly from Palmerston North, Wellington and Hawera 52% (Figure I).
Number of respondents from elsewhere in NZ
Palmerston North Wellington
Hawera
Figure I Origins of national visitors from outside Whanganui
Of the remaining visitors, 27% came from outside New Zealand, representing 8 different countries. Of these, the most frequent respondents were from Australia (9) and Germany (8) (Figure II).
Number of respondents from outside NZ
Australia Germany Netherlands France Austria
Figure II Origins of visitors from outside New Zealand
Frequency of visit Visitors were asked how many visits they had made in the last three years. Collectively, respondents were responsible for an estimated 500 visits over the past three years. Slightly over half the visitors responding to the survey had never been to the Museum before (51). Of these, 9 were from Whanganui. 11 respondents from outside Whanganui had visited before, including 3 International visitors.
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Length of stay Respondents reported they stayed at the Museum for between 1-10 minutes and up to two hours (5 respondents did not specify how long they stayed at the Museum). 38% of visitors stayed for 30 minutes to 1 hour, with 31% staying for 10-30 minutes. International visitors tended to stay a little longer than local or national visitors (Figure III).
Figure III Length of stay for local, national and international respondents
Group size Respondents visited primarily in groups (9 respondents did not indicate how many people they visited with). Local visitors were more likely to come with family groups while international visitors were more likely to visit with other adults. Most people came with small groups of 2-4, with few on their own or in groups over 6 (Figure IV).
Figure IV Group size for local, national and international respondents
What they came to see When asked what they had come to the Museum to see, 85% said that they had come on a general visit. The remainder cited temporary exhibitions or public events, although they did not specify what exactly. Respondents were asked whether they would visit another cultural institution or activity on that day. National and International visitors were more likely to visit another institution, while local visitors were as likely as not to visit other institutions (Figure V). Of those that said they were visiting other institutions, 26 indicated they would attend multiple institutions without naming which ones and 14 specified the Sarjeant Art Gallery.
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100% 90% 80% 70% 60% 50% Yes 40% 30% No 20% Undecided 10% 0%
Figure V Proportion of visitors and whether they will visit another cultural institution or activity on the day
How they know about us Visitors were asked how they knew about the Museum. Some respondents put down multiple sources for how they heard about the Museum. Local National International Recommended 8 10 6 i-Site 3 5 6 WRM Literature 2 2 0 WRM Website 5 3 0 WRM Facebook 4 1 1 Other Website 3 0 1 Radio 0 0 0 Newspaper 9 1 0 Signage 5 1 4 Other 16 7 14
No information was provided for “Other”.
Demographics More females responded to the survey (68%) than males (Figure VI).
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Figure VI Number of male and female respondents for local, national and international visitors
International visitors were more likely to be under 30, while local visitors had an average age of 31-40 and national visitors averaged 41-50.
This year, respondents were also asked about their purchases in the Museum Shop and Gallery. Only 8 respondents made a purchase during their visit; 4 were local, 3 were international and 1 was national.
What they enjoyed Visitors were asked for a free-form comment about what they enjoyed most about the Museum (Figure VII). Taonga Māori content was the most popular, with respondents commenting on the carvings in particular. The Children’s area and Natural History displays were next most popular, with photographs and local history also enjoyed.
The staff identified as being particularly helpful were Front of House staff and Mike Dickison on tactile programmes. Riah King-Wall was also identified. Many respondents made comments on the opportunity to spend time with family.
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Maori Childrens Area Natural History Everything Local History Photographs Bones Birds Carvings New Displays Lindauers Staff Instrument Audio Moa Reptiles Learning Atmosphere Social History Tactile programmes Nothing
0 5 10 15 20 25
Figure VII What visitors enjoyed
Recommendation Visitors were asked whether they would recommend the Museum to others. The result was very positive, with a median value of 8/10 in favour.
Discussion As with previous surveys, respondents fell mainly into two categories: locals who were on a repeat visit or non-local visitors who were there for the first time. The gallery space has changed significantly and the accompanying public programmes increased, but the data remains consistent with the last five years of surveying outcomes.
A typical respondent is a woman from Whanganui, 34 years old, who is on repeat visit with her children. She will stay for 30-60 minutes, and focus on natural history and taonga Māori galleries. She is not a friend of the Museum, but goes there about every four months. While she is there, she browses through the shop, but doesn’t buy anything. Her children in particular want to see animals and spend time in the Children’s Area.
Other types of visitor are under-represented in the survey. Our sample of 100 is a small percentage of the visitors that entered the doors during the period. Based on the door count, local visitor numbers are down while there has been a significant growth in national and international visitors. Youth, children and the aged tend not to be survey respondents, yet all are very significant Museum constituents.
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Page 50 Conclusions 1. Date indicates that visitor satisfaction is high. Comments, however, indicate that there is room for visitor experience improvement. Several of these comments related to the small gallery space, which is only temporary. 2. Growing national and international visitation, which make up slightly over half of respondents, indicates positive movement. Strategies for seizing these opportunities, in collaboration with other Whanganui tourism and experience providers, are vital for further development and growth. 3. Local visitation has dropped slightly. This signifies that the Museum must pay attention to its immediate community in terms of what it offers and how levels of delivery are extended and then maintained. 4. New signage has been installed to counter visitor complaints at lack of visible signage. Some visitors still find the Museum on Ridgway difficult to locate. National and International visitors appear to locate the Museum before arriving, while locals have made comments about looking forward to the return to the old building. 5. This phase of six years of surveying has delivered solid and consistent data, and will now make way for a new style of visitor surveying. A major aim is to improve local and return visitation. 6. The closure of the Museum for seismic work is an opportunity to rethink impact and delivery. A renewal of exhibitions will feed visitor curiosity - what is new, what is improved, what is no longer there - and stimulate the redevelopment of accompanying public and education programmes. 7. A new strategy for visitor surveying is under development and will include: . Local non-visitation surveys . Stake-holder group surveys . Exhibition impact surveys
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Page 51 APPENDIX I OPPORTUNITIES TO DO BETTER Selection of comments for improvement: More information on the carvings Historical explanations More information on origins of the collection Incorrect information [not specified where] I couldn’t find the information on some things Outline which picture belongs to which text Many words! Hard to understand sometimes the texts! Labelling wildlife items It’s easy to miss thee art pieces which are high near the ceiling. Add arrows on signs to show where they are A chance to interact with exhibits, to touch them would improve experience Rotate kids’ stuff Perhaps another ‘art’ table, with crayons, tape, paper, etc Lower displays for kids Putorino buttons don’t work Dinosaur skeletons More of the same More like this at the old museum More about Maori but aware of limited space More of NZ’s icons Bigger space Look forward to the museum moving back A public toilet Fix link to the website [did not specify where this link was] Music A skunk
APPENDIX 2 – THE SURVEY Tēnā koe Your opinions are very important to us. We appreciate your taking 3-5 minutes to answer a few questions. Your responses are anonymous, and will only be used as part of a statistical analysis. A copy of our privacy policy is available on request.
ABOUT YOU 1. Where do you live? a. If you live in New Zealand, what town/city do you live in? b. If you do not live in New Zealand, what country do you live in?
2. Have you visited this museum before? Yes/No
3. If Yes, approximately how many times within the last three years?
4. When was your most recent visit?
5. How long did/will you be visiting the museum today?
6. Who are you visiting with today? a. On my own b. With adult(s)
35 Page 52 c. With adults and children d. With a tour group e. Other (please specify)
7. If visiting with others, how many in your group?
8. What best describes the primary reason you came to the museum? (Please tick one) a. General visit b. Temporary exhibition (please specify) c. School programme d. Public event e. Other (please specify)
9. Did/will you visit any other attractions in Whanganui today? a. Yes b. No c. Undecided
10. If Yes what did/will you visit?
11. How did you hear about us? (Tick all that apply) a. Recommended by friends/relatives b. Wanganui i-Site c. Museum literature/brochure d. Whanganui Regional Museum website e. Whanganui Regional Museum Facebook f. Another website g. Radio h. Newspaper i. Signage j. Other (Please specify)
12. Whose idea was it to visit today? (Please tick one) a. My own b. Partner c. Child/children d. Parent e. Part of tour f. Other (specify)
13. Please indicate which age-group you belong to a. Under 16 b. 17-21 c. 22-30 d. 31-40 e. 41-50 f. 51-60 g. 61-70 h. Over 70
14. Gender a. Female
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Page 53 b. Male
15. Did you make any purchases here today? (Tick all that apply) a. Museum Shop and Gallery (please specify) b. Bookings for a special event c. Other (please specify)
16. What did you enjoy the most about your visit today? 17. Did you notice any opportunities for us to do better, or anything you would like to see? 18. Please rate on a scale of 1 (low) to 10 (high) how likely you would be to recommend the Museum to others.
POTENTIAL RETURN VISIT OR REFERRAL 19. Which statement best reflects your plans? a. I will definitely be visiting again within the next 12 months b. I will probably be visiting again within the next 12 months c. I am undecided d. I will probably not be visiting again within the next 12 months e. I will definitely not be visiting again within the next 12 months
If you would like to be kept up to date with activities at Whanganui Regional Museum, please provide us with your name and email address so we can add you to our e-News distribution: Name ______Email address ______Please add me to your e-News list □
If you would like information about becoming a Friend of the Museum please ask at the Front Desk. We will always respect your privacy and never share your information with others. For a copy of our privacy policy, please ask the Front Desk or email [email protected]
37 Reference A4 Page 54 ACTIVITY DASHBOARD APRIL 2017
People Visits April 2017 Rutland Street - Local 841 Rutland Street - Non-local 1646 Total 2487
People Visits - Rolling 12 Months* Feb ‘17 to April ‘17 Rutland Street - Local 2577 Rutland Street - Non-local 4287 Total 6864
Exhibitions & Workshops Oct ‘16 to April ‘17 Workshops Held 2 Exhibitions Hosted 0 Special Events 2 Number of Hires 27
Revenue per Visit April 2017 All sites 6.76
Annual Local People Visits April 2017 as % of district population 6% Page 55 Reference A5 Page 56 Page 57 Reference A6
Safe Community Network NZ
2016 Combined Annual Report (January-June)
Prepared by: Safe Communities Foundation New Zealand
Overview 2016 Half-Annual Report: NZ Safe Communities Page 1 Page 58
Overview 2016 Half-Annual Report: NZ Safe Communities Page 2 Page 59
BACKGROUND 4
ANNUAL REPORT OVERVIEW 5
GOVERNANCE 6
PLANNING, DATA, EVALUATION AND INFORMATION SOURCES 9
PROGRAMMES AND OUTCOMES 11
NETWORKS AND COMMUNICATION 16
FINAL COMMENTS 18
CONCLUSION 20
APPENDIX A. QUESTION 14: CASE STUDY BRIEF SUMMARY 21
APPENDIX B. SAFE COMMUNITY REPORT QUESTIONS 30
APPENDIX C. SAFE COMMUNITY FOUNDATION NEW ZEALAND 34
Safe Communities Foundation New Zealand (SCFNZ) 128 Hurstmere Road, Takapuna , PO Box 331399, North Shore City, 0740 New Zealand. Tel: +64 9 488 7601 [email protected] www.safecommunities.org.nz International Safe Community Support Centre; Accrediting Centre for Pacific Safe Community Accreditation Programme.
Overview 2016 Half-Annual Report: NZ Safe Communities Page 3
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BACKGROUND
The Safe Communities Foundation New Zealand (SCFNZ) and government agencies (ACC, MoH, HPA) share an interest in having resilient safe community coalitions across New Zealand that are effective enablers of injury and crime prevention at the community level. Perceptions of community safety, real or imagined, impact on the way people feel and interact in their community. Achieving community safety will positively influence injury prevention and reductions in rates of injury and violence together with alcohol-related harm, particularly when aligned to central Government programmes. It is about building strong, cohesive, vibrant, participatory communities.
WHAT IS AN ACCREDITED SAFE COMMUNITY?
World Health Organization recognises the Safe Communities approach as an important means of delivering evidence-based violence and injury prevention strategies at the local level. Safe Communities is not another project or a programme, it’s an integrated way of doing business. Within the model, the leading role is played by the community itself. The term Safe Community implies that a community aspires to safety in a structured approach, not that the community is already perfectly safe. The six criteria for accreditation are: 1. Leadership & Collaboration: Demonstration of leadership by coalition/group focused on improving community safety. 2. Programme Reach: range and reach of community safety programmes operating throughout your community, including an indication of the extent to which they are based on proven or promising intervention strategies. 3. Priority Setting: Demonstration of programmes that target/promote safety for high risk/vulnerable groups & environments. 4. Data Analysis & Strategic Alignment: Analysis of available safety (injury, violence, crime and perception) data for your community/region and how they align with established national/state/regional priorities and action plans. 5. Evaluation: Outline of expected impacts and how they are being measured or evaluated. 6. Communication & Networking: Demonstration of community engagement with relevant sectors of your community/region and ongoing participation in local, national and International Safe Communities networks.
A Safe Community is one in which all sectors of the community work together in a coordinated and collaborative way to promote safety: forming partnerships; managing risk; educating and informing; increasing the overall safety especially for its most vulnerable; and reducing their fears of harm. The key feature is the building of local capacity (i.e. coalition of community, business, government and non- government leaders) that combines their resources and interests to address local concerns about injuries, crashes, anti-social behaviour, violence and crime in a coordinated and sustainable manner.
Through collaboration and joint initiatives, communities are able to contribute to meaningful injury reductions through locally ‘owned and driven’ initiatives that bring about: Changes to physical environments: eg speed limiting devices, CPTED and impact absorbing playground surfaces Education /behaviour changes: eg awareness raising and campaigns, behaviour change facilitation (walking school bus, host responsibility programmes) Safety advocacy and influence eg supporting legislative and regulatory measures ie swimming pool regulations, local alcohol policies. These initiatives, where aligned to central and local Government programmes will positively impact on the programmes results.
Overview 2016 Half-Annual Report: NZ Safe Communities Page 4 Page 61
JANUARY – JUNE 2016 HALF-ANNUAL REPORTS
As part of the monitoring undertaken by SCFNZ, Annual Reports and Governance Surveys are required from all Safe Communities that have been accredited for 12 months' or more. The Annual Report case study section is not required in the year of reaccreditation.
The Annual Report format and collection dates changed from 2016 following feedback and continuous improvement practices. All information is now collected online via Survey Monkey with case studies presented in either the completed template or an RBA report card format. On-line survey was consolidated into a pdf document by SCFNZ and sent to Safe Community Chairs for sign-off on behalf of the Governance Group. There is a transition period to the new timeframe of financial year reporting. Initially, for 2016, communities were required to submit information for the 6-month period January to June 2016, and provide a minimal number of case studies. In July 2017, communities will be requested to complete and submit their Annual Report for the period July 2016 - June 2017 by the 31st August 2017. Individual feedback and combined report will be available by the end of October 2017.
The Half-Annual Reports provide information on each Safe Community’s six months activities from January to June 2016. They include updates on changes in governance; examples of activities in priority areas; and issues and challenges.
Twenty Half-Annual Reports were submitted for the period. Eighteen were fully completed, two partially completed. Fifteen reports included case studies.
The remainder of this report provides a snapshot of selected aspects of the communities within the network, not the activities of the Foundation. Further information on the Foundation is available Appendix C or at www.safecommunities.org.nz
Accredited Safe Communities as of 30 June 2016
1. Auckland West 13. Hutt Valley (Hutt & Upper Hutt Cities) 2. Waimakariri 14. Napier 3. New Plymouth 15. Whanganui 4. Whangarei 16. Nelson/Tasman 5. Wellington 17. Tairawhiti 6. Auckland North 18. Central Hawkes Bay 7. Tauranga/ Western Bay of Plenty 19. Hastings 8. Porirua 20. Waitaki 9. Christchurch 21. Marlborough 10. Wairarapa (Carterton, South Wairarapa, 22. Palmerston North Masterton) 23. Wairoa 11. Taupo 24. Invercargill/Southland 12. Rotorua
Overview 2016 Half-Annual Report: NZ Safe Communities Page 5
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GOVERNANCE GROUP (Criteria One) Governance is the processes by which organisations are directed, controlled and held to account. It is concerned with the overall structures and processes for decision-making, accountability, financial, control and behaviour and should be directed by the governance group. It is distinct from operationally focused steering committees or working groups.
There is no standardised structure for Safe Communities: it varies district-by-district and reflects the context, activities, leadership and planning requirements in each area. Some are set up as a section within a territorial authority, district health board, or others opt to become part of a larger not-for- profit umbrella organisation. The host agency then usually acts as the fund-holder, employs or contracts the services of the coordinator, and may provide office space and other support. Some Safe Communities have become independent legal entities, usually a charitable trust. This allows the programme to be completely autonomous rather than within a host agency.
Question 2: Governance Membership Governance Membership: comparison 2015/2016 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
2015 2016
Please note: the comparisons are not completely accurate as the 2015 data were drawn from a variety of sources, and some categories have been changed. The on-line survey will ensure this data is consistent from year to year for monitoring purposes.
There are significant increases in reported membership for Civil Defence, Road Safety, Mayors and Elected Members, MSD, and Business. Decrease in NGO representation from 2015 would be of-set by the ‘other’ (2016) category and the inclusion of sub-sets for church/religious groups and local trusts in 2016. Decrease in TPK, Iwi/Maori remains a concern, and there is still limited engagement with the Education sector, Sports and other Trusts. Worksafe has minimal representation and this is also reflected in the low priority afforded to workplace safety generally.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 6 Page 63
Question 3: Governance -added any new members? 50% of Safe Communities had added to their governance group (as noted below) NZ Police Children's Action Team Rotorua Multi-Cultural Council Civil Defence Emergency Management Southland Whanganui Children's Team Plunket Housing New Zealand, Corrections Best Start Due to the reaccreditation of Safer Christchurch we have new members as well as re-establishing past relationships. Taranaki Rural Support Trust
Question 4: Governance – number of members
Governance Membership Numbers: comparison 2015/2016 60% 50% 40% 30% 20% 10% 0% Less than 4 Between 5-8 Between 9-12 Over 12
2015 2016
Safe Community governance groups: 50% had between 9-12 members Just over 1/3 had more than 12 15% (3) had between 5-8 members
Question 5: Governance – frequency of meetings Safe Community governance groups met regularly: 30% met monthly 35% met bi-monthly 1 met 6-weekly 2 met quarterly 4 met at other time intervals
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 7 Page 64
Coordination Every Safe Community has a coordinator (in one form or another). These positions vary from district to district in terms of: employing authority – staff or contracted; staff that undertake coordination as part of, or over and above, their employed role; conditions of employment including remuneration and expenses; job descriptions and person specifications; access to professional supervision and support; access to training, conferences and SCFNZ regional and national forums.
45% of Safe Communities continue to raise concerns about sustainable funding for coordination. This will not be satisfactorily resolved until there is a commitment from key government agencies to adopt a joint funding model for Safe Communities. Some districts are looking outside of central government agencies and are pursuing funding from other sources including business sponsorship and local philanthropic trusts. The inevitable result of the uncertainties and cuts to government funding is the increased burden on local authorities to pick up a greater portion of the financial commitment.
Question 6: Coordinator hours 60% have a paid coordinator 15+ hours per week. 20% less than 15 hours per week and 20% have other arrangements including salaried staff taking on coordination functions. 25% of Safe Communities had a paid coordinator 25hrs pw or more 30% had a paid coordinator 15-24 hours per week 20% had less than 14 hours per week There was just 1 full-time coordinator 20% reported ‘other’ arrangements
Question 7: Coordinator Funding
50% of Safe Communities reported that they received funding from ACC 55% reported funding from other sources 35% reported that they received funding from Council LTPs 15% received Council Grants 20% received funding from Local Philanthropic Trusts Single responses indicated funding from a range of other agencies such as MSD, Police, DHB
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 8 Page 65
PLANNING, DATA/ INFORMATION SOURCES, EVALUATION (Criteria Four & Five)
Question 8: Plans All Safe Communities utilise plans (current, or under development/review) with: 100% have an action/operational plan 95% have a strategic plan 90% have an evaluation plan (35% use RBA framework and further 35% under development) 90% have specific project plans 80% have a communications plan
This is an extremely pleasing result and Safe Communities are congratulated on their commitment to long and short-term planning. To further refine this question evaluation plans will be split into population level indicators as distinct from project level and specific evaluation frameworks utilised.
Question 9: Data/Information sources Communities utilise data and information sources to guide priorities and action. The following graph shows the percentage of Safe Communities by type of data/ information sources utilised.
Data/Information Sources 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0%
0.0%
100% of Safe Communities utilise Police and ACC data and 95% Health data(DHB or IPRU) Other data sources include NZTA, Fire Service, Water Safety , coronial and other research More than half the Safe Communities draw from local surveys, community-led and place- based responses, consultation with partners and responses to serious unanticipated events 30% report gathering information from political and media sources.
This is a pleasing result that shows Safe Communities are responsive to community concerns that are expressed at a local level.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 9 Page 66
Question 10: Increased reach (19 responses) The following graph shows the percentage of Safe Communities that introduced a new priority area, programme or partner.
Increased Reach introduced a new: 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Priority Area Programme/initiative Partner Nil
7 Safe Communities added a priority area 15 Safe Communities added a programme or initiative 10 Safe Communities added a new partner
Just one Safe Community reported that there had been no increase in reach during this 6 month period. However this Safe Community is a provincial/rural community that is well engaged and extremely active.
Overall 95% of Safe Community with an overall increased reach through introducing a new priority area or programme or partner.
Examples of increased reach include: forming a new network coalition; aligning with district Children’s Teams; aligning with the Child/Youth Friendly District framework (UNICEF); expanding community engagement; undertaking a community needs assessment; increasing engagement in community-led and place-based activities; engaging with neighbouring districts that are not accredited; initiating new activities in identified priority areas; implementing a communications plan and multiple workstreams; adding new focus areas: eg safety in the home, youth, alcohol, mental health, road safety,; increasing efforts to engage with community.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 10 Page 67
This is an extremely good outcome that shows despite resource constraints and other challenges, there is a consistent effort on the part of Safe Communities to extend their reach into their communities, in both operational and organisational contexts.
POPULATION LEVEL PROGRAMMES (Criteria Two)
To maintain Safe Community status demonstration of population level community safety programmes operating across the community by programme area and intervention type is required.
Question 11: Programmes and Intervention Types The ‘x’ axis counts the number of Safe Communities that reported on activities for each programme area.
Programmes and Intervention Types
Reducing Alcohol- related Harm Road Safety Children
Family Violence Youth Older Adult Falls Prevention
Pedestrian/Vulnerable Road Users Safety Mental Health Promotion/Suicide Prevention Civil Defence Emergency Management
Community Resilience/Connectedness CBD Crime Prevention Working Age Population
Public Place Violence Prevention Youth Offending Crime Prevention Older Adults Fire Safety
Injuries in the Home Other Crime Prevention Sports/Recreation
Drowning Prevention Rural Other Injury Prevention
0 10 20 30 40 50 60 70 80 90 100 Raise Awareness (change in attitude/belief) Intersectoral Collaboration
Change in knowledge/skills Changing behaviour Changing environments Policy Change
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 11 Page 68
For example:
Safe Communities in Rural programmes/activities 6 Safe 7 Safe 7 Safe 4 Safe 2 Safe 9 Safe Communities Communities Communities Communities Communities Communities reported rural reported rural reported rural reported rural reported rural reported rural intersectoral changes in Changing Changing Policy Change awareness raising collaboration Knowledge/Skills Behaviour Environments activities. activities activities activities activities activities
Another example: The most frequently reported programme area: Reducing Alcohol-Related Harm 18 Safe 19 Safe 16 Safe 16 Safe 14 Safe 10 Safe Communities Communities Communities Communities Communities Communities reported reported on reported on reported on reported on reported on activities aimed intersectoral activities aimed activities aimed activities focusing activities at raising collaboration at changing at changing on changing promoting policy awareness knowledge/skills behaviour environments change
The added value of this 2016 data is that it demonstrates the range of interventions that are being utilised. It shows that not all programme areas are dominated by “awareness raising” and that a range of intervention types are being utilised.
Intervention Types
Policy Change
Changing environments
Changing behaviour
Change in knowledge/skills
Intersectoral Collaboration
Raise Awareness (change in attitude/belief)
0% 5% 10% 15% 20% 25%
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 12 Page 69
HIGH RISK/VULNERABLE GROUPS AND ENVIRNOMENTS (Criteria Three)
Safe Communities are required to demonstrate programmes that target and promote safety for high risk/vulnerable groups and environments. Within this they need to provide rationale for priority and evidence utilised for programme delivery (presented in case studies question 14).
Question 12: High Risk/Vulnerable Groups
High Risk/Vulnerable Groups
youth older people children Maori socioeconomic disadvantaged migrants/newcomers men/middle aged family violence - related people with disabilities homeless/street community cyclists pedestrians local communities women 80+ ED visits women aged 75+ (injury deaths) rural mental health/alcohol/isolation vulnerable family/whanau Pasifika workplaces fire farmers unemployed single parents gang whanau men 15-29yrs ED visits men & women 75+ ED visits 45-64yrs hospitalisations 25-44yrs hospitalisations men aged 24-55 (road crashes) men aged 75+ (injury deaths) mental health & addictions vulnerable communties 0 2 4 6 8 10 12 14 16 18
In answering this question, some Safe Communities answered with generic groupings: eg children, older people. Some Safe Communities gave more detailed responses based on identified target groups in particular workstreams, and some Safe Communities specified age-related data.
This made ‘counting’ difficult because some reports had a group listed just once while others had the same group showing several times in different categories.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 13 Page 70
In future this question will be re-written to enable sub-sets of responses: eg Vulnerable Group: older people o Sub-sets: falls, road/mobility, elder abuse, 75+ ED presentations Vulnerable Group: youth, o Sub-sets: alcohol-related, road safety, violence and sexual violence
Points of interest: The identification of males (generally) and middle-aged men (in particular) Socioeconomic disadvantage: this relates to individuals, families and communities Safe Communities identified vulnerable groups that were specific to their local communities eg gang whanau
Question 13: High Risk/Vulnerable Environments
High Risk/Vulnerable Environments
Roads - rural and urban
Homes - injury
Local communities
Public spaces/entertainment precincts
Industries
CBD
Rural communities
Water
Family Violence in the home
Special Events
Alcohol & drugs online/social media
University
Farms
Disability access public spaces
0 2 4 6 8 10 12
The high risk/vulnerable environments identified by Safe Communities are consistent with data available nationally, and they reflect the local community settings across the country. Safe Communities have a clear understanding of the high risk/vulnerable populations and environments in their communities, and are actively implementing programmes and activities to address them (Q11 above).
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 14 Page 71
Question 14: Case Studies (All criteria)
15 Safe Communities submitted a total of 48 case studies. These are demonstrative and are by no means exhaustive. Safe Communities selected the case studies they submitted. A brief summary by title/programme area in tabular format, in community alphabetical area is attached (Appendix A).
Case Studies
road safety
community connectedness
home safety
alcohol
crime prevention
family violence
water safety
partnerships + collaboration
youth
gang whanau
smokefree
meth
sexual violence
CDEM
bullying
0 1 2 3 4 5 6 7 8
There is an understandably close correlation between the case studies that have been submitted, and the reported high risk/vulnerable populations and environments.
The case studies provided were of a high calibre and provide a rich data source of population group addressed, goal, partners and evidence reviewed before implemented programme. Communities then reported progress using RBA What did you do, How well did you do it?, Is anyone better off?
Communities are encouraged to review the Safe Community RBA Population Outcome and Performance Measure Resource. This provides guidance on a range of performance measures including a library of performance measures
Anyone seeking more information concerning a specific case study should contact the respective Safe Community coordinator.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 15 Page 72
NETWORKS AND COMMUNICATION (Criteria Six)
Question 15: Media and communications platforms
Media and Communications
Community events Website News Article Facebook Banners Written resources Newsletter e-updates Radio Ads You tube Did not use any Twitter Television Linkedin Instagram
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Most Safe Communities reported that they utilised community events as a means of spreading the community safety messages. More than three quarters have an active website. 60% use social media (Facebook) along with more traditional means such as newsletters and news media. No one is using Twitter, LinkedIn or Instagram.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 16 Page 73
Question 16: Networks Safe Communities are engaged in a wide variety of local and regional networks. This is core business and is the basis for promoting partnerships and collaboration, gathering valuable intel on issues and problems, and sharing of information and resources. Seeing this range of responses may inspire Safe Communities to seek out new networks in their communities.
Networks
Alcohol harm reduction Road safety Family Violence Child safety Local community Strengthening Families Suicide Workplace safety Youth Regional SC Older people other Falls prevention CDEM Migrant Housing Disability Interagency Forum Iwi/Maori Community patrols/NHS Education Health advisory Community/social services Economic development Psychosocial Homelessness Multi-cultural CYMR Home safety Graffiti Rural Restorative justice SKIP Mental health Childrens Team Sexual assault CBD
0 2 4 6 8 10 12 14 16 18
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 17 Page 74
FINAL COMMENTS Question 17: Challenges Challenges
Sustainable Coordinator funding Getting agency buy-in Accessing programme funding Lack of data Reaccreditation Identified and agreed priorities Agency personnel and restructures Change in Coordinator role Lack of Governance Group Organisational capacity Iwi/Maori representation
0 1 2 3 4 5 6 7 8 9
There were 18 responses to this question. It is absolutely no surprise that sustainable funding for coordination was the most frequently reported challenge. However, while this is an alarming statistic, it should be noted that this issue was raised by just under half of the Safe Communities that responded.
Getting agency buy-in, and Agency personnel and restructures relate to the difficulties some Safe Communities reported concerning the unwillingness of some agencies to engage, and the issues created by changing faces and personnel at the governance table. This issue was raised by third of Safe Communities that responded.
Access to programme funding, and the availability of data remain ongoing issues. Both these issues were raised by 3 out of 18 (16%) Safe Communities that responded.
These areas require further investigation and analysis, but may point to improvements in data collection, and greater success at attracting programme funding.
Question 18: Opportunities
Opportunities
Networking and collaboration opportunities Effective community projects Use Reaccreditation opportunities Organisational structure reviewed Strategic Plan reviewed Strong core partnership
Celebrate successes Goals and Priorities established More than 60% of SafeAction Communities Plan reviewed reported on networking and collaboration opportunities. This included establishing aCorporate new network funding or partnership, and engaging with new networks at a local, International recognition regional and national level. Six Safe Communities reported on effective community projects. Several Bringing role in-house - Council
0 2 4 6 8 10 12
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 18 Page 75
Safe Communities reported that they had revisited their organisational structure, and reviewed their strategic and action plans. Several Safe Communities reported that they had used their Reaccreditation to good effect in re-energising their partnerships, and celebrating their successes.
Question 19: How can SCFNZ further support your SC efforts?
SCFNZ Feedback
Coordinator funding Resources, data, weblinks Well supported by SCFNZ Programme funding National Forum Operational guidance/support Training/networking for Coordinators Sharing Best Practice Reporting flexibility Approach to Corporate sector Raising national SC profile Reporting SCFNZ activities National-led campaigns
0 1 2 3 4 5 6 7 8
There were 18 responses to this question. Advocacy for funding for coordination and programmes were raised by just under 40% of communities. Access to data, weblinks, webinars and other information was appreciated. Several Safe Communities reported that National Forum is a useful training and networking opportunity and one Safe Communities pointed out that ongoing training and networking for coordinators would promote best practice and the sharing of information and resources.
Other issues raised by singular Safe Communities asked if SCFNZ could do more to raise the profile of Safe Communities at a national level, and report back to Safe Communities on activities aimed at securing resources and promoting Safe Communities with government agencies and with the business/corporate sector.
Question 20: Additional comments This question is not subject to any analysis. Seven Safe Communities responded to this question, and the responses are either specific to the particular Safe Community, or re-emphasise points made elsewhere in the survey.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 19 Page 76
CONCLUSION
The information in this report gives a snapshot of the Safe Community Movement in New Zealand in the first half of 2016 – a picture of how communities are functioning at this point in time. Most Safe Communities have demonstrated continuous improvement and are functioning at the required level or above. There are significant gains in injury and violence prevention to be made over the next 12 months based on the well-established Safe Community network in New Zealand. This will involve consolidating, strengthening and further developing both the capacity and capability of each accredited safe community together with the development of new Safe Communities.
This requires an in-depth understanding of the opportunities and challenges within each community coalition together with alignment of local and national programmes. This understanding will enable appropriate and focussed guidance, and support to be provided to each safe community. SCFNZ is well placed to provide this support and enable communities building and expanding on the progress to date with the New Zealand wide Safe Community network. Investment in strengthening the existing Safe Community network and expanding it will provide an effective platform that will enable further gains in injury reductions across all spheres of activity.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 20 Page 77
APPENDIX A: Question 14 Case Study Summary (2/4/17)
Question 14: Case Studies: Summary 15 Safe Communities submitted case studies as part of their half-Annual Report. These case studies provide extensive information under the following areas.
Initiative/Programme Name: Issue/Population Group Addressed:
Goal: Partners:
Evidence reviewed before implementing programme: (i.e. Link to peer reviewed journal article, national strategy, guidelines on best practice etc.) Story behind data. What did you do? How well did you do? Is anyone better off? (i.e. Changes in attitude/ knowledge, Increase of skills, Safer Behaviours Safer Environments, Policy Change)
These are briefly summarised by title/programme area in the tables below, in community alphabetical area. The summary below provide a brief overview of the types of programmes. Communities are encouraged to via the full case studies online at Safe Communities resource and discussion area (member area on website). Then to gain further information approach the Safe Communities directly.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 21 Page 78
Central Hawke’s Bay Title Programme Area Activities Outcomes Redwood Drive Safer homes and BBQ event with 15 participating 120 residents attended. A wide range of information and resources were Street by Street neighbourhoods agencies in a high deprivation distributed. BBQ neighbourhood Follow-up leaflet drop reinforced key themes and messages CHB Violence Free Family Violence A stall at Mataariki Event, Te Aute 300 people attended. White Ribbons and other resources distributed. Many prevention College with six participating agencies conversations concerning family violence. CHB Safer Homes Fire safety, trips and falls Home safety, with a strong focus on fire The programme has been running for four years. 841 homes have been (older people), safety of safety, and falls prevention, with more visited. Smoke alarms have been installed, visits include information and children than 10 participating agencies. resources for falls prevention. Significant reductions in fires, suspicious fires, and fire casualties
Hastings Title Programme Area Activities Outcomes Bully Free Anti-bullying in school Hosted event for more than 200 students Students were positive about the messages and schools were keen to follow Brovember settings at Hastings City Centre Stage. Local through. experts gave the children messages about being respectful and inclusive Be Safe be Seen Road safety, cycle, Regional programme aimed at increasing The campaign raised awareness and changed behaviours of the vulnerable walk, run visibility of cyclists. 5 Pit Stops were at population (cyclists). dusk. Poorly visible road users were given high visibility clothing, reflective slap bands, spokey dokeys, and lights The Camberley Pedestrian safety – 153 community members undertook the Attendees were more aware of the road safety risks in the community and Great Walk particularly walk to assess hazards were able to identify ways in which they can keep safe. Ongoing discussions kindergarten and are being had with Traffic Engineers at Council to improve crossings and primary visibility.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 22 Page 79
Hutt Valley Title Programme Area Activities Outcomes Safekids Coalition Home safety A first meeting of the Hutt Valley safekids Over 3,000 people passed through the Hauora Marquee with 200 people Campaign, Coalition was held in December 2016; and engaged at the ACC stand. addressing key further meetings are planned in the near safety hazards in future. A commitment was gained from each the home for of the agencies ,led by Te Runanga o Te tamariki and their Atiawa to participate in the annual Te Ra whanau. festival eventand the Hauora Marquee, promoting child safety messages in the home including safety around driveways. Xroad 2016 Youth Young Drivers Raise awareness of risks young drivers pose X-ROADS events are likely to result in Hutt Valley teens- Getting safe rides Expo for all road users & of driving impaired. home 300 more times a year.-refusing to illegally take passengers about 30 Increase the understanding that all road more times a year. Speaking up about 200 more times a year when they users have a responsibility to keep everyone saw unsafe behaviour safe on the road
1900 students from 7 different schools attended. 393 returned session surveys. Over 8000 reached on social media
Napier Title Programme Area Activities Outcomes Safe as Houses Home safety: falls, fire, Door to door home safety assessments in 79% of participants have a safer environment as a result of the project. crime, Civil Defence, two targeted streets with follow-up actions 50% of participants report taking additional actions to further improve community including giving information packs, non-slip their home safety. connectedness bath mats, smoke alarm checks and installation, and a street BBQ. “One For One” at Alcohol harm Distribution of more than 1,000 branded The activities maintained the “One for One” brand at large events. large events: reduction water bottles, 1,000 drinking cups with Encouraged people to refill their water bottles and reduce alcohol Mission Vineyard sparkling water at the Mission Concert consumption. Raised awareness about responsible drinking. Concert event. All recipients were given the HPA Drink Check pamphlet and ‘scratchie’.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 23 Page 80
Porirua Title Programme Area Activities Outcomes Home Safety for Kids Unintentional Train the Trainer workshop. 17 professionals attended the training. injuries in the Distribution of Safekids resources. Over 100 flipcharts, magnets and other resources distributed to child health home: 0-5yrs; under Promote child safety at 4 community events professionals 10 years Parent education workshops for refugee Over 300 children and adults participated in interactive home safety families activities at community events. 20 parents attended the workshops Methamphetamine Reduce supply, Develop a service directory that identifies On-line directory lists more than 25 agencies with service details reduction working demand and addictions support, and referral pathways. 15 organisations and 100 individuals have expressed interest in professional group associated harm Training for front-line workers around development. Sharing of information and skills amongst participating from Meth supporting those who use meth and their agencies. Partnership established to develop a training programme families. Identifying gaps in services, and More than 40 participants from 20+ organisations have met 5 times to opportunities for partnership and identify gaps and barriers to service. coordination. Porirua Social Supply Supply of alcohol to Partnering with HPA and Otago University to A strong foundation of Porirua specific evidence is being built that will Study (PSSS) and under 18s by family develop surveys and focus groups with influence community action in the later phases of this project Community Action members. young people and adults Project
Safe in the South (Invercargill Southland) Title Programme Area Activities Outcomes It’s Our Sexual Violence Focus on hospitality settings. Stakeholders identified Project is in the development phase Business awareness/ meetings convened. Funding options explored prevention SelectaDNA Crime prevention: Police-led initiative. Repeat victims are given Reduce trauma from burglary and repeat victimisation theft/burglary SelectaDNA kits & trained in how to use it. Southland Family Violence Identify and recruit high profile ‘champions’. Engaged a Immediate impact on the champions who have been trained Champions awareness/prevention wide range of partners including sports groups, faith who were unaware of the extent of family violence in the Project communities, business sector and the Police and social community. One champion (hairdresser) is taking the concept services sectors. to her national organisation. Two training sessions held. The programme is extended to Gore and may lead to further engagement there in Safe Community.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 24 Page 81
Rotorua Title Programme Area Activities Outcomes Regional Forum Promote Safe Convened a meeting of representative from Groundwork laid for on-going reciprocal collaboration Communities, regional Taupo, Turangi, Rotorua, Tauranga, and Information sharing and networking partnerships and Tokoroa, Whakatane. collaboration The Mana Kaha o Family/whanau and Coalition agencies participated and supported a A dozen agencies/NGOs stalls plus active participation on stage, via te Whanau community day to connect community and agencies with givaways etc. 50-100 community members during different parts of the community forum resilience stalls, resources, speakers, presentations and day), including rangatahi and koeke with productive input and sharing panel discussions including a focus on E Tu from many. Whanau and community resiliency together. Community and agency/NGO stakeholders alike got to share their issues in a positive way, making each more informed whilst lowering barriers to strength-based solutions centred around the strength of whanau. White Ribbon and Family violence The focus included raising awareness of Several newspaper items and participation of stakeholders additional to E Tu Whanau Day awareness/ domestic violence in Rotorua and included the core coalition members - sponsorship by MSD, promotions by Lakes prevention lead-up initiatives such as organisational DHB, partnership project support from E Tu Whanau and Multicultural sponsoring of flags and media items. Council. Western Heights Home safety and Safe as Houses’ door-knock campaign to 350 A joint project plan helped establish a useable template for ongoing ‘Kai-Roto’ Safe as community homes in Western Heights suburb. campaigns and a healthy working relationship was formed between Houses Initiative connectedness More than 60 days of staff time from 10 community and safety stakeholders. agencies, joined by community leaders Ongoing database of needs per household has provided numerous avenues (especially rangatahi) were applied over a for ongoing response and improvements by/with agencies able to support. three-day period for the door-knock surveys.
Waitaki Title Programme Area Activities Outcomes CCTV Crime prevention, Established a Committee. Developed Community feedback indicates increased feeling of safety. Police report community safety key policies and guidelines. Sourced increased resolution of crime. Effectiveness of the system has generated funding and sponsorship. Installed 2 further sponsorship to enable expansion of the service. x PTZ and 4 stationary cameras. Family Violence Family violence Focus on Maori and Pasifika. Capacity audience at Opera House. Relationships between partner agencies Awareness across awareness/prevention Community concert, with key has led to other new initiatives Cultures messages woven in.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 25 Page 82
Safe and Sound at the Top (Marlborough) Title Programme Activities Outcomes Area Rural and Water Safety Form a stakeholders working group. Plan and implement a water The inaugural Water Safety Week was successful in raising Outdoors safety week campaign. Promote sustainable water safety awareness to diverse demographic groups in the community. awareness. Opportunities to improve the reach and content are being explored. Alcohol and Alcohol harm Bring together all stakeholders to look at the current picture; Comprehensive stocktake of current activities and Other Drugs reduction programmes and services; opportunities to make positive change. programmes completed. Formation of MAGG – Marlborough Alcohol Governance Group Main areas of concern have been identified: alcohol in the home; underage sale/supply Need to identify baseline data is being addressed. Relationships between stakeholders strengthened Workplace and Mental health Investigate indicators of emerging mental health issues. Reconnect Complete agreement about the need to address the issues. Learning (youth) with CAMHS & RTLBs. Meet with Blenheim Community of Schools Engagement of key stakeholders. Increased awareness with Environments to engage with the programme. Support schools to address mental community groups and organisations. health issues
Safer North (Auckland North) Title Programme Area Activities Outcomes Waiwise Youth at risk Aim to develop increased participation and safer 14 students completed the six week course. All participants reported behaviour in, on and around water. With 8 increase know ledge and confidence. Students also reported improved partner agencies. Particular focus: Maori, swimming ability. All students were very satisfied with the way the Pasifika and Asian youth. Swimming lessons, and programme was delivered. introduction to surf lifesaving and new water activities. Safety at school Road and Children undertook safety audit of routes to A safe drop-off zone was identified and signs created. This is becoming gates (Murrays Bay pedestrian safety schools. Developed an action plan, and designed a national example for Police of best practice safety audits using CPTED Primary/ Intermediate) artwork/logo to encourage walking/cycling principles North Shore Red Road safety Police and Auckland Transport staff monitored Awareness raising. Police media release and story screened on TVOne Light Running RLR in real time and issued infringement notices Breakfast
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 26 Page 83
Tauranga & Western Bay Safe Communities Title Programme Area Activities Outcomes Gate Pa Safer homes and Community Safety Survey. Police-led Neighbour Day event held. Implementation of CPTED recommendations: community neighbourhoods collaborative approach with government and new path, playground upgrade, increased use and activities in park, community agencies. CPTED audit of local park. weekly community meal and children’s programmes. Seven churches committed to run 2017 community day event. Multi-cultural Migrant drowning 10 agencies collaboration. Information Hub set The Water Safety Code, The Outdoor Safety Code, and The Boating Safety Festival prevention and water up at the annual Multi-cultural Festival. Code translated into Portuguese and made available nationwide. safety Distributed multi-lingual resources, and created new resources (Portuguese). Waitaha Community graffiti art Engage local community - creation of community Mural has engendered a sense place and huge community pride. It Reserve project art mural. Project was one of a number of illustrates the local narratives of the people in Welcome Bay. Mural recommendations - 2014 CPTED audit.
Tairawhiti Safe Communities Trust Title Programme Area Activities Outcomes EASE UP Sideline abuse, create a safe environment (all sports codes) reduce alcohol Reported reductions in family violence particularly with winter codes. Tairawhiti alcohol abuse, consumption at sports events, decrease family abuse/ Clubs adopting proactive policies. Strengthened collaboration between smoking cessation violence. Ensure that families can participate in sports safely. agencies and clubs. Wide distribution of billboards and other resources.. CAYAD Youth and Multi-partner initiative. Introducing culturally appropriate Positive feedback on the use of new cultural models of health community Maori health interventions: Mahi a Atua. Heritage Trails promotion. alcohol harm programme for primary/intermediate students. Driver Popular success of the Heritage Trails in promoting sense of place and reduction Licensing programme. Working to change the sports culture identity. 1,458 participants from six schools. around alcohol, drugs and anti-social behaviour RUIA Gang whanau Broad collaboration to support gang whanau that want to Whanau receive one-to-one support from the Ruia team. Accessing make positive changes in their lives. wrap-around whanau health services including child health programmes. Utilising child car restraints. Plans to transfer governance to Turanga Health (Iwi provider). Home Safety Older people falls The aims are: reduction in falls in the home & Communications have raised awareness across the sector. Within the Falls prevention hospitalisations resulting from falls in the home, the hospital systems: Improved data collection; increased promotion and Prevention promotion of independent living. Development of a three- upskilling of staff. 270 referrals, with follow-up call after 3 months. year falls prevention plan (inclusion of wider issues such as Positive feedback from partner agencies that clients are making small home fire safety). Home Visiting Team; ‘Standing Up to Falls’ changes to improve their environment and reduce the risk of falls. presentations; powerpoint presentation for falls prevention workshops; Steps to Move and Strength and Balance.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 27 Page 84
Waimakariri Title Programme Area Activities Outcomes Engaging our Partnerships and Building and maintaining a broad range of Engaged with more than 300 local, regional and national partnerships partners collaboration partnerships in a community-led response to covering the government, non-government, grassroots community and identified priorities in Youth Development, business sectors. Community Development and Community 32 new business partners were added. New community networks added. Safety. New partnerships established in the Youth, Migrant and Suicide Prevention sectors. Achieving increased reach, engaging more people. Meeting the expectation of funders. Increased business support means less reliance on external funding. Better recognition of the value of community leads to increased local government support. Connecting the Community Facilitated 11 networking events: health, family 18 community-led initiatives were developed to address injury and community cohesion and violence, suicide prevention, child protection, suicide; and enhancing connection across the community. connectedness alcohol action, migrants and newcomers, and
supporting the volunteer sector Informing – Community and Seminars were delivered for youth, older people, Attendees report increased awareness/behaviour change. Feeling Education provider child safety, volunteer workplace safety, and empowered, and increased skills. Seminars information displays at public events Empowering Building community Capacity building for emerging leaders; Community empowerment results in community-led local initiatives. the community capacity and supporting the volunteer sector; Rangiora 7400 Raising community awareness and promoting active engagement across a leadership Upgrade; Suicide Prevention steering group; range of activities Youth Council; WaiYouth; “You Me We Us” Kaiapoi Community initiative
Whangarei Title Programme Area Activities Outcomes Smokefree Public health Council resolved to develop a policy (supports No further action until after the local body elections. Commence 2017. Whangarei 2025 promotion Smokefree NZ by 2025) Strong public support indicated by surveys Driver Mentor Driver license Mentoring more than 30 students to progress Improved driving skills by mentored students. Aim to reduce crashes and Programme education from Learners to Restricted licenses fatalities “I Dare You” Pedestrian safety High profile community volunteers promote 75% children recalled stop, look listen (safety message) without prompting, at project pedestrian safety for children: “stop look and the end of their playing the game. listen” game
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 28 Page 85
Wellington Title Programme Area Activities Outcomes Eyes On CBD and suburban Programme continued to expand from its original CBD base. Emerging crime issues addressed promptly. retail crime Database established to better target retail businesses. Police- More retailers joining programme. Recognition of the vulnerability prevention led training /resources for retailers on crime prevention. of shop staff Citywide promotion. Blank it Out – Graffiti vandalism Recruit and train volunteers to spot and remove graffiti on 84 volunteers (actively spotting) & removing graffiti/tags - graffiti private property. reductions in tagging. Areas that had school/ community action volunteer Employ a Graffiti Volunteer Coordinator. Engage with schools. have seen positive outcomes programme Target local ‘hot spots’. Strathmore 44 Community cohesion Community-led place-based partnership in high deprivation Community cohesion/ connectedness now evident. Sense of and connectedness suburb. Numerous community hui/ consultation. Establish a ownership/pride. Dramatic drop in tagging/ graffiti. Community is new Community Centre Board. Numerous community events, working together, socialising more due to increased public safety. increased community interaction, better use/care of public spaces, parks, playgrounds
Whanganui Title Programme Area Activities Outcomes Whanganui Urban Cycle, walk, Develop a shared network of paths and cycle lanes. Let’s Go is the brand name. Actively promoting cycle and scooter Cycleway scooter Joint funded by NZTA. Work on Stage One safety training. Developing travel plans for schools and workplaces commenced. Whanganui Children’s Children and 26 local NGOs participated. 300 families attended. 95% approval for the event and the organisation of it. Day Celebration families 72% of attendees (as surveyed) reported increased knowledge/skills Youth Services Trust Youth sector Assisting youth to make choices, develop 105 surveys completed - 97% of young people were very satisfied or Whanganui relationships, stay connected to their peers/ satisfied (service they received) >75% reported being more self- family/community. 964 young people registered. 69 confident, had greater sense of direction, felt better/happier about HEADS assessments were carried out. themselves Strong Family violence Training/ resources provided at various levels- Attendees report increased networking and improvement in Collaborations,Safe awareness/ Violence Intervention. knowledge & skills Families prevention Project CDC (Civil Civil Defence Recruit/train volunteers (through Neighbourhood Volunteers -trained and understand how CDEM works and how to Defence Centre) Emergency Support) to open operate CDC when emergency set up the CDC – including training in First Aid, and on-going training Management situation in Whanganui East exercises.
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 29 Page 86
APPENDIX B: Half-Annual Report (January- June 2016] QUESTIONS
WORD COPY OF QUESTIONS – COMPLETED ONLINE VIA SURVEY MONKEY
1. Safe Community & Contact Details of Person completing report
2. Safe Community Membership. Please tick all organisations that are members of your Safe Community Governance Group. (*select all that apply) For communities with a two-tier governance structure tick all members. ACC Business Church/Religious group Civil Defence DHB Education sector Fire Service Local Government -elected level Local Government- staff/officer level Local Trust Mayor MSD (all related divisions) NGO Sector Police REAP Regional Public Health Road Safety Sector Sports Trust TPK, Iwi/Maori (including dedicated Maori Health Providers) Worksafe Other (please specify
3. Have you added any new organisations to your Safe Community Governance group in the past 12 months? Yes No Please specify
4. How many members (total people) are there in your Safe Community Governance group? Less than 4 Between 5-8 Between 9-12 Over 12 Any comments?
5. How often has your Safe Community Governance group met during past 12 months? Monthly 6 weekly Bi-monthly Quarterly Other (please specify)
6. How many hours is your Safe Community coordinator employed for each week? The Safe Community coordinator position may be an externally contracted or a dedicated coordinating function that is part of an existing job description. Fulltime Part-time over 25+ hours per week Part-time 15-24 hours per week Part-time less than 14 hours per week Don't have one Other (please specify)
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7. Within in the last 12 months where did your funding for your Safe Community coordination role come from ?(*select all that apply). Do not specify $ amounts. □ ACC □ Business □ Community Organisation Grants Scheme (COGS) □ DHB □ DIA - Department Internal Affairs □ Fire Service □ Iwi □ Local Government Grants Council Long Term Plan □ Local/Philanthropic Trust □ MSD □ Police □ Regional Public Health Youth Development Other (please specify)
8. Please select all current strategies/plans your Safe Community has (*select all that apply) Current Under revision Under development Don’t Have/use one Action/Operational Communication Evaluation RBA Population Framework Specific Project Strategic Other
9. Please outline all data sources and information your Safe Community has used in the past 12 months to inform planning, priorities or practice (*select all that apply) □ ACC □ Coroner Statistics □ Fire Service □ Local Surveys □ NZ Health Data (from DHB or IPRU) NZTA □ Police □ Water Safety NZ Research □ Serious unanticipated events:natural disasters, tragic individual events □ Consultation with stakeholders/partners (please specifc below) □ Community-led and /or place-based responsiveness □ Availability of resources □ Media □ Political direction □ Personal Preferences □ Other (please specify)
10. Has your Safe Community increased overall reach in the past 12 months, through introducing a new: (*select all that apply). □ Priority Area (population groups, injury/safety issues and settings) □ Programme/initiative □ Partner □ Nil □ Please explain
11. Does your community have programmes operating at a population level covering community safety that utilize the following types of interventions? (*select all that apply).
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 31 Page 88
Raise awareness Change in Changing Policy Intersectoral n/a (change in knowledge/s Behaviour Change Collaboration attitude/belief) kills Children Youth Working Age Population Older Adults Older Adult Falls Prevention Injuries in the Home Fire Safety Drowning Prevention Rural Mental Health Promotion/ Suicide Prevention Sports/Recreation Other Injury Prevention Public Place Violence Prevention Family Violence Youth Offending Crime Prevention CBD Crime Prevention Other Crime Prevention Road Safety Pedestrian/Vulnerable Road Users Safety Reducing Alcohol- related Harm Community Resilience/Connectedness Civil Defence Emergency Management Other (please specify
12. List all the high risk/vulnerable groups that your community identified?
13. List all the high risk/vulnerable environments that your community identified?
14. In one consolidated document provide between3-4 case studies from the identified high risk groups/ environments in the previous questions. Case studies must be completed using the word template emailed to each community or as an RBA report card and uploaded. All case studies must be uploaded as one combined document either pdf or word.
Initiative/Programme Name: Issue/Population Group Addressed: Goal: Partners: Evidence reviewed before implementing programme: (i.e. Link to peer reviewed journal article, national strategy, guidelines on best practice etc.) Story behind data. What did you do? How well did you do? Is anyone better off? (i.e. Changes in attitude/ knowledge, Increase of skills, Safer Behaviours Safer Environments, Policy Change)
15. Does your Safe Community use any of the following media platforms (*answer yes or no and provide link to social media and website) □ Banners
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□ Community events □ e-updates □ Facebook □ Instagram □ Linkedin □ Newsletter □ News Article □ Radio Ads □ Television □ Twitter □ Website □ Written resources □ You tube □ Did not use any
16. List all local and regional networks that your Safe Community participates in (e.g. regional road safety, family violence network, alcohol and other drug network)?
17. Thinking about the last 12 months - what have been some of the biggest challenges for your Safe Community and what steps have you taken to address these?
18. Thinking about the last 12 months -what have been some of the biggest opportunities for your Safe Community and what steps have you taken to address these?
19. How can SCFNZ further support your Safe Community efforts?
20. Is there anything else you would like to add in relation to your Safe Community?
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 33 Page 90
APPENDIX C: Safe Communities Foundation New Zealand (SCFNZ)
The Foundation was established in 2005 and is a not for profit organisation with charitable trust status. It was established to support and inspire communities in New Zealand to create safe environments and increase adoption of safe behaviours. Its key purpose is to support and enable safe community coalitions to be become and remain effective through areas such governance, work streams, planning and evaluation.
Vision: “That all people in their communities can live, work and play safely free from preventable injury and violence”
Development of Safe Communities in New Zealand When SCFNZ was established, there were only two accredited safe communities in New Zealand but there was considerable interest from other communities that wanted to achieve international accreditation but needed guidance and support to meet the required criteria.
As at 30 June 2016, 30 Territorial Local Authorities were involved in 24 accredited Safe Community coalitions. Over 2.2 million people, live in those accredited Safe Communities accounting for 54% of the total population live in accredited safe communities. Another 3 communities had stated interest or were under development to become accredited within the next two years.
It is noteworthy that in the period since Waitakere became the first accredited Safe Community in 1999, not one city or district has chosen to relinquish their Safe Communities (re)accreditation, despite dwindling funding for coordination and programmes.
International Context Injuries are a global public health problem, with more than 5 million people dying each year from injuries. SCFNZ is an international accreditation centre and has formal operating arrangements with national safe community organisations in the USA, Canada and Australia through the Pan Pacific Safe Community Network. Information and contacts are also maintained with the World Health Organization (WHO), and Safe Community networks in Europe, Asia and more recently the Pacific. PPSCN is working closely with WHO to achieve the pending designation as an NGO with an official relationship with WHO. This international network enables benchmarking to international best practice and the opportunity to increase knowledge on a wide range of community based injury and violence prevention approaches.
Further information at www.safecommunities.org.nz
Overview 2016 January – June: Annual Report: NZ Safe Communities Page 34 Page 91
6. Property Group Activity Report
Officer assessment of significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant.
Recommendation to Property and Community Services Committee
6.1 THAT the information is noted.
Leighton Toy, General Manager Property, reports:
Executive Summary The purpose of this report is to provide an update on various projects that are being managed within the Property Group.
Progress Update This report provides an update on the following matters:
• Property Divestment Strategy • Property General • Pensioner Housing • Parks and Reserves General • Energy Management • Sport & Recreation • Ports Group
Key Issues
Property Divestment Programme Whanganui District Council Property Investment Portfolio Strategy Progress with the completion of the Property Investment Portfolio Strategy remains ongoing. A workshop with Councillors and Iwi is to be scheduled to review a draft “Property Divestments Iwi Engagement Decision Tree Matrix”.
1 Kirk (Morrison) Street – Cool Store Negotiations are proceeding with Tasman Tanning which will result in them taking a head lease over the Cool Store. This arrangement will supersede the existing lease in place with Ice Pak. The casual leases of the dry storage areas are in the process of being formalised to longer terms.
Property General Sarjeant Gallery Redevelopment – Procurement Plan As reported earlier this year Council has commissioned a Sarjeant Gallery Redevelopment Procurement Plan, and this report and the recommendations are scheduled to be tabled with this Committee in October 2017.
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Animal Welfare Centre The concept design is currently being completed by BSM Group Architects and is going through a staged final consultation with the stakeholders to ensure all regulatory, welfare and operational basics have been incorporated. At the completion of this consultation period the concept will be forwarded to a Quantity Surveyor to establish Rough Order of Cost (ROC). The ROC will determine overall build cost and will isolate all site specific costs so that the numbers are transportable if required to an alternate site. This process is expected to be completed by August 2017 with a report presented to this Committee thereafter. The report will also cover an overview of the site selection process.
179 St Hill Street Energy Direct have vacated their ground floor premises. This space is in the process of being used by both Whanganui District Council Archives (rear) and Whanganui & Partners (frontage to St Hill Street).
A project has begun to investigate seismic strengthening and the make good of both fire design and water tightness deficiencies in the building.
Mainstreet Mainstreet have recently identified the need to undertake a strategic review of their organisation to ensure they remain current and are continuing to meet the needs of both the general public and their members. A consultant has been engaged to undertake this review and Council will be included as a member of the review group.
Seismic Upgrade Opera House A Code of Compliance Certificate for the Opera House has been obtained. The Final Completion Certificate has been issued and retention funds were released in March 2017. The final account for the contract works was $1.11M.
Alexander Library The Final Completion Certificate has been issued, and release of outstanding retention monies is due to be paid by 18 June 2017. The final account for the contract works was $672,000.
Museum W&W Construction Ltd were awarded the contract for the seismic strengthening to the Museum in the sum of $1.69M. Works commenced on site in January 2017, and are scheduled for completion in late October 2017. The estimated value of the works completed to date is $1.0M, and the project is considered to be on programme.
War Memorial Centre A preliminary design for the seismic strengthening of the War Memorial Centre has been completed. Detailing of the associated architectural requirements have been sufficiently developed to enable rough order costing to commence. Preliminary proposals for the HVAC and electrical upgrade requirements are ongoing, due by mid-June 2017. The initial estimate for the whole of seismic project and associated upgrade works is due by end
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June 2017. Tender documentation is targeted to be completed by November 2017. May 2018 has been set as the date to commence the physical works contract.
Whanganui Airport Control Tower – Weather Tightness Project DML have been awarded “Preferred Contractor” status for these works. The Airport Control Tower Restoration Group have insufficient funds to complete the whole of the proposed works. DML have been asked to re-price various options in regards to both construction details and sequencing. Analysis of DML’s latest pricing is currently being reviewed. It is anticipated that a contract will be entered into by late August 2017. This will then enable the Stage 1 physical works that are constrained within available funding, to be completed by February 2018.
Community Organisation Leases 70A Alma Road – Wanganui Model Railway and Engineering Society Inc. Rental Review, 62% subsidy. Rental $262.50 per annum.
88 Duncan Street – NZ Scouts NZ Scouts have sold the building situated on 88 Duncan Street to the Koha Shed Aotearoa. New Lease to be set up. 90% subsidy. Awaiting change to rating plates to fix the rental.
68 Matipo Street/364 Heads Road – Matipo Community Development Charitable Trust New Licence to Occupy for community gardens. 3 year term with 2 rights of renewal. Rental $200 per annum.
26 Trafalgar Place – Wanganui Cycling Club Rent Review, 90% subsidy. Rental $200 per annum.
Pensioner Housing Operational A relocatable dwelling (Granny Flat) has been sold to the land owner for $10,000. Council now own six Granny Flats including one used as the office/reception at the pound. The proceeds of the sale were put to the replacement of 17 Pensioner Housing ovens.
There are now 11 vacant units (including two used as common rooms) which are actively being refurbished to allow them to be fit for purpose for renting. There is an active waiting list of 27 applications.
Strategic In accordance with the 2017/18 annual plan deliberations Council proposed the following:
• In order to improve the financial sustainability of our pensioner housing portfolio, while still supporting those on lower fixed incomes, we will be increasing the pensioner housing rental for a single person which is currently set at 27% net of the superannuation by 1% per year for 5 years, commencing in July 2018; and increasing the pensioner housing rental for couples which is currently set at 22% net of combined superannuation by 1% per year for 5 years, commencing in July 2018.
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Council will also engage with social service providers to consider how Council may, in partnership with other community groups and community housing providers, better meet Whanganui’s social housing needs.
Parks and Reserves Riverfront Public Toilet Earlier this year we reported that consideration had been given to redeveloping the ex- dangerous goods store at 33 Taupo Quay into a 24/7 public toilet facility. This proposal received mixed reviews around the Council table. Council subsequently included questions on public toilets within a recently completed Community Views survey. The Property Group continue to review the need for additional public toilets, and will likely recommend that the current available funds for a riverfront toilet be carried over to the 2017/18 financial year.
Visitor numbers Bason Botanic Gardens Total visitor numbers for the first four months of 2017 were 42,442, compared to the total number of visitors for the same period in 2016 which was 42,119.
Winter Gardens Visitor numbers spiked in January this year. Compared to 2016, there has been an overall increase in visitor numbers for the first four months of 2017 of 8743.
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Graffiti Statistics On the weekend of 6 & 7 May 2017, there were 34 reported incidences of graffiti. The sites were both private and public and included vehicles, diggers, light boxes etc. This vandalism was mostly concentrated along Somme Parade out towards Aramoho. The Community Projects team (CPT) spent two full days dealing with the tags and at least eight hours administration time was required taking photographs, making reports to the police etc. Te Mana Park was one site that was extensively hit. The CPT team painted it out in one day only to find that it had been done again the next day. The rest of the month of May has been quieter.
Projects: Toilet Upgrades Work on the Rangiora Street toilets has been delayed. When the contractor commenced work on the ceiling it was discovered that the roof was in a poor state. A detailed report on the building has been requested in order to determine the best way forward. The Duncan Pavilion toilets are being used as an alternative.
Riverfront lighting The riverfront lighting project has been completed since last reporting.
Park Check Survey The Park Check survey was undertaken in January and February 2017, with 205 surveys submitted. As with previous years, overall the level of satisfaction was high:
Overall Satisfaction across all park categories 97.6% Overall satisfaction for Destination Parks 98.3% Overall satisfaction for Neighbourhood Parks 93.3% Overall Satisfaction for Sports Grounds 100% Overall Satisfaction for Cemeteries 100%
The survey is an intercept survey and is worded as importance vs satisfaction.
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An optional question that was included in the survey this year asked participants to rate the importance of having Smoke free parks. The results are shown in the graph below:
Upokongaro Jetty The last flood event has caused damage to one of the recently repaired piles, with the jetty and lower pathway continue to sustain silt damage. Work will be undertaken to assess the cost of replacing the pile and to have an alternative route from the jetty up to the road that may lessen the impact of silting in the future.
Horizons Regional Council have agreed to remove the pile of silt that was left on site from the 2015 flood event, but that will cease any further maintenance on this area. Parks have taken on the mowing maintenance.
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Doggy Poo Bins The regular emptying and maintenance of doggy poo bins is to be included into a Parks contract as a variation. The two contractors who have existing contracts in and around the areas where there are doggy poo bins are located will be invited to price the work. It is envisaged that this variation will be in place by August 2017.
Community Projects Team and Litter Team Two new teams started on 8 May 2017. Their efforts to date have mainly been graffiti removal and work at Kai Iwi Domain. Among other projects, the steps from the carpark to the lookout have been rebuilt, a knee breaker fence has been erected by the playground, and some new bins have been painted and installed on the domain.
Logs on Mowhanau Beach There have been ongoing discussions with some residents regarding the build-up of logs beside the stream. There are varying views on whether or not the logs should be removed. It has been suggested by some that the logs present a health and safety issue.
The build-up has taken place over many years as this the natural area for the sea to wash logs onto the beach. At times the logs block the stream and tractor access to the playground. Contractors have been engaged over the years to shift logs as they block the stream.
Initially there was a request from some residents to burn the logs, but this was not considered a feasible option. The Parks team have subsequently agreed that the log pile on the seaward side of the playground area can be lowered and spread out. At the same time some logs that were lifted from the stream and placed into the playground will be removed. Given the size of machinery required to do this work there will be damage to the turf in the playground.
Because the stream is part of an estuary, under the Horizons One Plan any work on the logs will need to comply with conditions, and work can only occur during June and July.
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Cornmarket Reserve signage i-Site have organised some place holder signage for the new signage frame on Cornmarket Reserve. It is intended to have two more frames installed on Cornmarket Reserve and eventually all event advertising signage will be on the permanent hoardings. NB: this will not apply to election signage.
Energy Management • Current time of use contract expires on 30 April 2018. Closer to expiry we will be looking for a 4 month extension so that all of our energy requirements can be tendered together. • Current non-time of use contract has been extended from 30 April 2017 to 31 August 2018. As part of this extension negotiation there as an increase in our prompt payment discount from 11% to 13%. This increase in discount should save approx. $16,000 per annum. • The two year gas supply contract expires on 31 August 2018.
With the Waste Water Treatment Plant being progressively commissioned from the end of 2017 there will be significant increases in both power and gas consumption.
The ‘Use versus Budget’ for the year to date indicates that actual use for the first 7 months of the year was slightly above the Smart Power budget
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The following summarises both consumption and cost since Smart Power took over the management of our energy.
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Sport and Recreation Upokongaro Cycleway The tender evaluation process for this project has concluded and a contractor has been awarded “Preferred Contractor” status. There are a number of actions that Council Officers need to complete before a contract can be entered into and a detailed report presented to this Committee. These actions include but are not limited to re-confirming the level of financial contribution from Central Government.
Sport & Recreation Strategy Sport Whanganui are in the final stages of engagement with clubs/codes who use Council facilities. This is scheduled to be completed by 31 July 2017. Once completed, the draft strategy document will be compiled. It is intended that once received, the document will be the subject of a Councillors’ workshop prior to being tabled at a full Council meeting.
Whanganui East Pool Watershed, a specialist aquatic consultancy firm from Auckland, have been engaged to project manage the proposed refurbishment work of the pools. It is intended to carry this work out in two stages, primarily driven by the timing of available budgets.
In accordance with a Council resolution, Council has agreed to budget $75,000 of capital expenditure per year for five years, as from the 2015/16 year to undertake a stage refurbishment. The stage 1 works will commence during the 2017 winter utilising the budgeted allowances from the 2015/16, 2016/17 and 2017/18 years. The final two years of capital allowance ($150,000) will be incurred at a later date as part of stage 2.
Broadly speaking stage 1 of this project is making good the structural concerns of both pools, and stage 2 involves the installation of a fibreglass membrane to both pools.
The Wanganui East Pool Trust are also involved with providing user enhancements, such as outdoor furniture, shade sails, a new diving board etc. The contracting out of the
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Regional Velodrome Project Following the 2017/18 annual plan deliberations Council has agreed to include a budget allowance of $1M towards the Velodrome Roofing Project. Some recent key milestones include:
• Council has entered into a Memorandum of Understanding with the Regional Velodrome Development Trust (RVDT) which documents how the parties will work together and how the project will proceed. The RVDT are a key partner for this project and have been instrumental in both securing funding and regional/national support for this project. • With funds the RVDT secured from Four Regions Trust, Council and the RVDT are progressing the original “concept design” to a “developed design” stage. Upon completion of the developed design, which will provide greater clarity on the estimated “total project costs”, WDC will undertake a peer review process. • Council has completed a Regional Velodrome Project Indicative Business Plan. • On 7 June 2017 Council and the RVDT presented to the Palmerston North City Council Sport and Recreation Committee. At this meeting the Committee provided unanimous support for this project, specifically noting the benefits this facility will provide to our entire Central North Island region.
A critical part of the funding methodology is securing a contribution from Central Government. Based on indications received from government officials, Council is confident of securing financial support from Central Government
Community Bike Park The Community Bike Park at Springvale Park is being heralded as a significant community based success story. Council approved the use of the land beside the Splash Centre for this project. A large number of contractors, institutions, clubs and individuals are contributing to the development of this facility: -
Wanganui Hot Rod Club Wanganui Mountain Bike Club Andrew Horrocks Loaders Glen Bullock and Bullocks Jurgens Demolition Tristan Teki Shane Stone Builders Council Harrisons Hire Master Fire Brigade Drainworld Richard Te Ngahue -Tree Truck Whanganui Intermediate Mitre 10 Track working bees Morrie Gibbons CMC Haulage / Matt Porter Hire Paul Langlands Shade NZ Adrian Pettit Whanganui Concrete Kingsgate Clark Plumbing Maxwell Quarries Hoskins Carriers Camtract Contractors
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Mt View Screen Printing Bullocks Emmetts Springvale Garden Centre Parnells Julia Murray Urban Effects Project Splash City College St Annes School Corrections Flooring Xtra Jamie O’Leary Display Associates Tom Francis Four Regions Trust Velo Ronnies For Our Kids
The park is already proving extremely popular with young people (and their parents) due to there being two different tracks targeting different age groups. The third phase of this park is the bike skills area (replica streets, intersections, traffic lights etc.) which is in the process of having funding sought to enable the construction.
This project is being driven by Sport Whanganui in partnership with the Whanganui Mountain Bike Club.
Ports Group Airport & Seaport The Manager-Ports and Ports Operations Officer continue to review the Ports Group portfolio looking at efficiencies/best practice for the business units and aligning them to the Council’s strategic goals and objectives. The Manager-Ports will complete this review by the end of August 2017.
Key Issues Not applicable.
Risks All relevant risks have been identified within this report.
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7. St Johns Hill Walkways
Officer assessment of significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant.
Recommendation to Property and Community Services Committee
7.1 THAT repair work is undertaken on the Alexa Place walkway.
7.2 THAT Council seeks further community feedback on the proposed closure of the Smart Terrace and Burnett Terrace walkways.
Wendy Bainbridge, Team Leader Parks, reports:
Introduction The purpose of this report is to seek Council direction on the future of seven public walkways within the greenbelt area of St Johns Hill.
Background St Johns Hill is well serviced by walkways. There are currently seven walkways within close proximity which are administered by Council (Ref B1). In addition, there is a New Zealand Transport Agency (NZTA) pathway, a footpath giving access directly up St Johns Hill from Victoria Avenue, and the Hillside Terrace Walkway (which is available for public use but not on Council owned land).
The Council-administered walkways under consideration are all within the greenbelt area. The greenbelt area has value as a buffer zone between residential and the city precinct, and also contains the walkways that provide linkages and connectivity between various parts of St Johns Hill. Upgrading of walkways within this area was identified as a priority in the Green Belt Reserves Management Plan 1997 and a Task Force Green team made up of long-term unemployed was engaged to do the work required to upgrade the walkways. Much of the maintenance on these walkways since then has been reactive due to slips.
Of the seven Council walkways, the Victoria Park zig zag has recently been upgraded, and is now in good condition. Ghost Track A is sealed, but Ghost Track B is not, but is relatively low maintenance.
The geotechnical nature of the hillside area upon which these walkways have been formed is known to be somewhat unstable due to the poor soil conditions, steep embankments and a high water table.
This walkways review was initially prompted by a letter received from the Wanganui Ratepayers Association in December 2015 expressing concerns regarding the cost of maintaining the Alexa Place walkway, and suggesteing this walkway should be closed as usage did not warrant the costs. Over a period of time there have also been a number of slips on the Alexa Place, Burnett Terrace and Smart Terrace walkways causing health and safety concerns, and an increase in the maintenance cost.
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Council Officers have completed a St Johns Hill walkways survey process with members of the public.
Strategic context This item aligns with the Leading Edge Strategy by looking after our infrastructural network and assets with a view to the future.
Factors to consider • Financial considerations Estimated expenditure on walkways within St Johns Hill area in the next 10 years:
Burnett Terrace $41,700 Alexa Place $21,700 Ghost Tracks A and B $27,500 Smart Terrace $4,480 Christies Hill / Hillside Terrace $18,200
TOTAL $113,640 * this is for planned maintenance sealing work, and does not account for reactive slip maintenance ** the Victoria Park zig zag walkway had $35,000 of sealing work completed in 2016.
Alexa Place In 2013, $62,500 of expenditure was incurred on repairs to slips on the Alexa Place walkway. The repairs were able to withstand the 2015 weather event, however another area of the walkway suffered damage at that time. The walkway has officially been closed since June 2015. (Ref B2)
A geotechnical report was completed by OPUS in September 2015 for the Alexa Place walkway and a subsequent cost estimate for repair options was prepared in April 2016. A cost estimate of $68,000 was included in the flood repair budgets for this work.
Two options for the repair work have been considered. One is to re-route the walkway into the hillside and the other option is to build a retaining wall on the lower side of the pathway. Given the slippage from the hillside that has recently occurred, that the stability of the hillside is unknown and that re-routing would also involve shifting a lighting pole, the retaining option is recommended by Council Officers. Even if the embankment above the pathway continues to fall, the pathway once retained should be more stable and can be cleared.
Smart Terrace The walkway has had several large slips with the most significant being in 2015 leaving a section of the walkway with a steep drop off directly beside the pathway. A barrier fence has been erected on the side of the drop off. If further slippage was to occur on the lower side of the walkway, the width of the path would become compromised. A retaining wall on the lower side of the pathway is required similar to what has been proposed for Alexa Place. The cost estimate for this work is between $58,000 to $118,000 depending on the height of the wall. (Ref B2)
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Council Officers recommend that before any significant repair work is undertaken, further community feedback be sought, with Council Officers recommending that this walkway is permanently closed.
Burnett Terrace This walkway provides a link from Alexa Place walkway to the Smart Terrace walkway. There have been a number of slips onto this walkway over the last 10 years. Other than clearing slips, there has been no major work undertaken during this period. There is constant seepage and frittering of soil from the hillside causing significant slumping and cracking of the seal. The estimated cost to repair and reseal this walkway is $42,000 (Ref B2).
Council Officers recommend that before any significant repair work is undertaken, further community feedback be sought, with Council Officers recommending that this walkway is permanently closed.
Legal compliance Under Subpart 4 section 38 of the Walkways Access Act 2008, a controlling authority may close a walkway if it is satisfied on reasonable grounds that the walkway should be closed—(a) for safety reasons
Walkways are also administered within the Reserves Act 1977.
• Policy implications Walkways are included in the following Council policies: • Green Belt Reserve Management Plan 1997. • Parks and Open Spaces Strategy.
• Risks The Alexa Place, Smart Terrace and Burnett Terrace walkways have health and safety concerns and ongoing maintenance costs that will need to be managed.
Significance In terms of Council’s Significance and Engagement Policy, the St Johns Hill walkways item is not deemed significant.
Engagement A user survey was undertaken in June 2016 to measure the public use of Council administered walkways within the locality of St Johns Hill (Ref B3). The survey was administered in several ways – mail drop, online panel and intercept surveys.
The survey showed that the frequency of use was fairly consistent for all walkways. On average, nearly 12% of respondents utilised a surveyed walkway on a daily basis, 26% on a weekly basis and 23% used one of the walkways monthly. Respondents were more likely to walk or jog when navigating the walkways. Overall 78% of the respondents were satisfied with the current level of service, bar some improvements that were requested.
Based on the feedback from the community survey and the Council Officer report on pending future expenditure, Council Officers recommend that further community
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Assessment of options 1. Continue to maintain all walkways The walkways are within the greenbelt area for St Johns Hill, and allow various options and circuits for people who use them for recreational purposes. It can be expected that there will be further slips on all of these walkways at some time in the future requiring significant budget to repair.
2. Close Smart Terrace, Burnett Terrace and Alexa Place walkways There are a number of alternatives for people to get up to St Johns Hill from the Peat Street area including the Ghost tracks, Christies Hill and the NZTA shared pathway. Budget could be focused to ensure the remaining walkways are kept to a higher standard. Anecdotal evidence would suggest that some people enjoy the challenge presented by these walkways for cycling training, so it is also an option that until the walkways deteriorate to such an extent that the risk is too great, they could be identified as cycle tracks only and signposted as such. However, from a walking perspective they can become quite treacherous and are difficult to maintain. Access for equipment to do repair work, bringing in materials or taking away slippage is difficult.
3. Close the Smart Terrace and Burnett Terrace walkways and repair the Alexa Place walkway There has already been some significant investment in maintenance of the Alexa Place walkway after the viability of keeping it open was agreed to and the repair work was approved by Council in May 2013. Alexa Place is not as steep as Smart Terrace, and therefore is more user friendly from a walkers’ perspective. It is also closer to Christies Hill to provide a loop option for walkers exercising in the area. Despite signage saying the track is closed and barriers in place, there is evidence that some people continue to use it. There have been very few enquiries to the Parks team as to when the walkway will be opening again. Even if the immediate repairs are done, there will be ongoing work to improve sub soil drainage.
4. Ghost Track A and B The survey showed that these tracks were popular but in terms of doubling up these would be the most obvious to close. Ghost track A is sealed, and while a reseal will likely be required within the current 10 Year Plan, the overall upkeep has been minimal. Ghost track B is unsealed, and the cost of keeping this open is minimal. Both of these walkways provide for a cool respite from summer heat and to provide access to Powerco cable and a major stormwater pipe. There is no obvious reason to close these tracks.
5. Victoria Park zig zag This had significant work done on it in 2015/16 and appears to be well used. There is no obvious reason to close this.
Conclusion All of the tracks identified in this report have the potential to be affected by slips, and it is likely that there will be ongoing reactive work required.
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From the survey undertaken, it would appear that all walkways in the area are used to varying degrees, and closure of any of them may cause comment from the public. However, whilst the number of walkways enables options for the public, there is a need to consider the cost of keeping all walkways open to a safe and usable standard and to give consideration to limiting the number of walkways.
The Council can limit ongoing capital repairs and maintenance costs by closing the Burnett Terrace and Smart Terrace walkways, whilst at the same time maintaining connectivity by repairing the Alexa Place walkway. Closure need not take effect immediately, but can take effect at the time major works are required.
If work is to be undertaken on the Alexa Place walkway, then it should be completed over the summer 2017. A carry over of $65,000 was allowed for as part of flood repairs work, and is in the 2016/17 budget. These funds would need to be carried over into the 2017/18 budget.
Council Officers recommend that subject to further community engagement on the proposal to permanently close Smart Terrace and Burnett Terrace walkways, that options 3, 4 and 5 be adopted.
References – Agenda Attachments B1 Map of walkways B2 Photos of Smart Terrace, Burnett Terrace and Alexa Place. B3 Walkway Survey
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Reference B1 Page 109 Reference B2
Smart Terrace Steep embankments on either side of the pathway. Significant slips have occurred on the lower side of the pathway. Any more would start to seriously undermine the pathway. Pathway is steep, and gets slippery due to shade and dampness of the area. Temporary barrier fence put up after last slip to designate the edge of the walkway. Would require retaining to have a good hand rail Page 110
Burnett Terrace Steep embankments above the walkway where there is ongoing frittering of the bank. Significant slips have occurred over time. Water has gone under the seal and the pathway is slumping and cracking. Page 111
The last big slip came down that came down the hillside along Burnett Terrace. Page 112
Alexa Place after remedial work as a result of slippage in 2013. This wall stayed in place after the 2015 weather event.
Slippage from properties above Alexa Place walkway during the 2015 weather event. Page 113
Slippage below the track from 2015 weather event. Page 114 Reference B3
THE WALKWAY SURVEY Measuring public use of Council administered walkways within the locality of St Johns Hill
Whanganui District Council June 2016 Page 115
Executive Summary • User counts support and correlate with perception survey findings • Walkways that respondents’ were most aware of, also had the highest use. • Alexa Place walkway, despite its closure still generates interest and usage from the public. • Walking and jogging was predominately the usual method of travel across all walkways. • Recreation, exercise, and walking pets were the more common reasons respondents utilised all walkways. • On average nearly 12 % of respondents utilised a surveyed walkway on a daily basis, 26 % weekly, and 23%monthly. • All walkways had the highest use during 3-6pm for weekdays and at 12pm on weekends. • Respondents were overall satisfied (78%) with walkways. • 91% of respondents stated it was very easy or easy in accessing surveyed walkways.
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Contents Executive Summary ...... 1 Project Overview ...... 3 Background and objectives ...... 3 Methodology ...... 3 User counts ...... 3 Surveying of residents ...... 3 Response rate ...... 4 Margin of Error ...... 4 Results ...... 5 Walkway User Counts ...... 5 Weekday User Counts ...... 5 Weekend User Counts ...... 6 Walkway Familiarity and Use perceptions ...... 6 Alexa Place Walkway...... 7 Usual method of travelling/accessing walkways ...... 9 Purpose for using/accessing walkways ...... 10 Respondent user frequencies ...... 10 Walkway frequency use by “daily”, “weekly”, “fortnightly”, “monthly”, and “yearly”...... 10 Times walkways are accessed ...... 12 Weekday ...... 12 Weekend ...... 13 Satisfaction and Easy of access perceptions ...... 13 Satisfaction with walkways ...... 13 Ease of accessing walkways ...... 14 Verbatim responses ...... 15 Conclusion ...... 15 Sample...... 16 Age ...... 16 Gender ...... 16 Location ...... 16
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Project Overview Background and objectives The Whanganui District Council undertook a study of a number of walkways in the St Johns Hill area. The objective of this study is to determine public reasons for accessing and frequency of use of Council administered walkways within the locality of St Johns Hill.
The walkways studied forming part of this study are as follows:
• Smart Terrace • Alexa Place • Burnett Terrace • Christies Hill • Victoria Park • Ghost Track A • Ghost Tract B • Hillside Terrace
Methodology
The research found within this report was developed through two key methods:
• Traffic counts of users who access the surveyed walkways; and • Surveying of residents
User counts Over a period of 10 days (2 weekend days and 8 weekend days) between 30 May 2016 and 8 June 2016, a contractor was employed by Council to count persons accessing the walkways. Weekday and weekend methods in collecting traffic differ as this was found to be the right balance between data collection and resource expenditure. Weekday counts were collected on a randomised weekday at set time intervals when traffic was expected. Weekend day counts were collected between 4pm to 6pm and days randomised. Surveying of residents
The Walkways Survey (Appendix 1) was administered via the following avenues:
• Mail drop- to residents that neighboured or were thought to be in proximate use of nearby walkways – approximate buffer of 100m done through GIS mapping. • Online Panel- Our District, Your Say, Council’s online Panel. Panellists were sent a link to an online version of the survey. • Intercept surveys- Accompanying user counts, random walkway users were asked to complete the Walkway survey.
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Response rate The response rate is calculated based on the total amount of surveys sent out via mail drop, the Panel, and via intercept surveys adding up to 624. A total of 158 surveys were completed meaning the response rate for the Walkway survey is 25%. Margin of Error Margin of Error (MoE) is a statistic used to express the amount of random sampling error there is in a survey’s results. The MoE is particularly relevant when analysing a subset of the data as smaller samples sizes incur a greater MoE. The final sample size n = 158 which gives an overall margin of error +/- 8% at the 95% confidence interval. This is, if the observed result on the total sample of 158 respondents was 50% (point of maximum margin of error), then there is a 95% probability that the true answer falls between 42% and 58%.
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Results Walkway User Counts Weekday User Counts 30
25 4
20 5
1 14 15 5 1 7 6 6 10 3 3 4 3 4 5 9 7 6 1 2 5 5 2 2 0 1 Smart Alexa Place Burnett Christies Hill Victoria Park Ghost Track Ghost Track Hillside Terrace Terrace A B Terrace
8am- 9am 10am – 11.30am 3pm – 4pm 5pm – 5.30pm Students
Figure 1 Weekday User Counts
The highest count of users for each time interval:
• 8am -9am – Victoria Park • 10am-11.30am – Christies Hill • 3pm-4pm – Hillside Terrace • 5pm-5.30pm – Christie Hill
Christie Hill walkway looks to have higher counts for both later morning and in the late afternoon, but was the only walkway to have zero counts for 8am-9am. Overlaying counts identified as students (line graph), higher counts of students utilised Hillside Terrace (15) indicative of the walkway’s use for students to access the nearby school. Victoria Park had the second highest count of students (11).
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Weekend User Counts
8
4 4
2
1 1 1
0
Burnett Smart Terrace Alexa Place Hillside Christies Hill Ghost Track A Ghost Track B Victoria Park Terrace Terrace
4pm-6pm Student Aged
Figure 2 Weekend User Counts
The snapshot presents Victoria Park walkway as the busiest, followed by Ghost Tracks A and B. Victoria Park’s results were expected with three individuals identified as runners, but it is surprising Ghost tracks maintained at lesser levels than other walkways had the next highest traffic counts. Individuals identified as utilising the Ghost track were thought to be of school age. Walkway Familiarity and Use perceptions
91% 86% 83% 78% 76%
46% 48% 48%
Ghost Track A Burnett Ghost Track B Alexa Place Hillside Smart Terrace Victoria Park Christies Hill Terrace Terrace
Figure 3 Walkway familiarity1
1Q: Have you heard of the following walkways? (n=151)
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Respondents were most aware of Christies Hill (91%), Victoria Park (86%), and Smart Terrace (83%). Respondents were least aware of Ghost tracks which is reasonable considering the location of these tracks and the name they are labelled by. As respondents equally scored Burnett Terrace, it is feasible the walkway is more known to nearby residents.
78% 79% 79% 71% 72%
61% 55% 56%
Burnett Ghost Track B Ghost Track A Hillside Alexa Place Smart Terrace Christies Hill Victoria Park Terrace Terrace
Figure 4 Respondent walkways usage2
As expected, the walkways that respondents’ were most aware of, also had the highest use.
Looking at respondent usage perceptions, with the exception of Burnett Terrace and Ghosts tracks A and B, all other Council administered walkways range between 71 to 79 percentages of respondent use. Traffic counts correlate with respondent usage accounts as relatively low counts traffic counts were received for Burnett Terrace (3 weekdays; 0 weekend) match respondent perceptions of use (55%).
Revisiting walkway familiarity amongst respondents, usage percentages are relatively lower for Burnett Terrace and Ghost tracks correlating with low respondent familiarity. It can be argued the lower the familiarity with a walkway the less likely it would be used.
Alexa Place Walkway In consideration Alexa Place walkway has been closed to the public for more than a year, respondents who in the previous question said they utilised Alexa Place walkway were asked a follow on question of how exactly they navigated the closed walkway (figure 5).
2 Q: Which of these walkways have you used? (n=143)
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30% 35%
35%
Nearby footpath Smart Terrace walkway I still use Alexa Place walkway
Figure 5 Alexa Place walkway current access3
Despite 103 respondents indicating in Figure 4 that they had used Alex Place walkway, only 37 respondents completed this question (response rate: 36%).
Results were fairly well spread between the three options, with the two highest responses equally being Nearby footpath and Smart Terrance walkway (35% respectively).
Key to note, is despite the walkway being closed, nearly a third (30%) of respondents who answered the question said they still used the walkway. Compared with traffic counts, all individuals sighted appeared to be of school age and quite possibly the closed walkway provides an alternative route to and from school or places of interest. It should be noted respondents who use Alexa Place may have felt less inclined to answer truthfully as to how they currently navigate this walkway due to the perception of wrongdoing knowing the walkway is closed.
It appears the Alexa Place walkway, despite its closure still generates interest and usage from the public.
3 Q: Given Alexa Place walkway has been closed since the June 2015 floods, what alternative path do you use?(n=37)
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Usual method of travelling/accessing walkways 120
1 15 100 9 9 12 7 1 80 11 10 7
60
97 97 92 86 86 40 72 74 75
20
0 Burnett Ghost Track Ghost Track Alexa Place Hillside Victoria Park Smart Christies Hill Terrace B A Terrace Terrace
Walking/ Jogging Cycling Skateboarding Mobility scooter
Figure 6 Usual method of walkway access4
Figure 6 provides respondent’s usual methods of travelling walkways surveyed by counts. Walking and jogging was predominately the usual method of travel, with Christies Hill having the highest share of walking/jogging counts (97). Christies Hill (15), Smart Terrace (9), Alexa Place (7) and Ghost tracks A (10) and B (11) had higher shares of cycling than other walkways. Only Ghost track A and Smart Terrance recorded usage of skateboards. No respondents said they used a mobility scooter, though the survey’s sample suggests the possibility of mobility scooter usage, mobility scooter prevalence district wide and walkway suitability may be reasons for this.
4 Q: What is your usual method of travelling the walkway/s you access? (n=131)
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Purpose for using/accessing walkways
2% Hillside Terrace 6% 2% 60% 2% 63% 7% 7%
1% Ghost Track B 9% 1% 54% 3% 68% 9% 4%
1% Ghost Track A 8%1% 57% 3% 71% 7% 4%
2% Victoria Park 7%2% 62% 3% 61% 6% 8%
2% Christies Hill 7%3% 59% 2% 63% 10% 4%
1% Burnett Terrace 1% 60% 1% 71% 11% 3% 1% 1% Alexa Place 6% 59% 2% 63% 8% 1% 1% Smart Terrace 9% 2% 62% 2% 61% 8% 6%
Walking to and/or from Work Walking to and/ or from School Recreation Accompany or transport someone Exercise or walking pets Social visit Change mode of transport Local shops
Figure 7 Reasons for accessing walkways5
Percentages presented in figure 7 display use and access reasons from respondents and are represented as percentages overall (i.e. 71 % of all respondents said they utilise Burnett Terrace to exercise or walking pets).
Recreation and Exercise or walking pets were the more common reasons respondents utilised all walkways. Burnett Terrace had little use for travelling to or from work comparatively to other walkways. Social Visits range from between six to 11 % of usage.
Change mode of transport, where an individual would move from mode of transport to another was scored relatively low as a reason for use across all walkways.
Respondent user frequencies Walkway frequency use by “daily”, “weekly”, “fortnightly”, “monthly”, and “yearly”. Christie’s Hill had the highest frequency of daily users, weekly usage was generally well spread (27%- 29%), Ghost Track A the highest for fortnightly, Ghost Track B the highest for monthly, and Alexa Place captured the highest frequency for once or twice a year.
5 Q: What are your purposes for using the walkway/s you access? (n=127)
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38% 33% 35% 29% 29% 29% 28% 28% 28% 28% 27% 25% 27% 27% 23% 23% 24% 23% 23% 24% 23% 20% 21% 20%
14% 15% 12% 12% 12% 13% 12% 10% 11% 11% 8% 9% 9% 6% 7% 7%
Alexa Place Ghost Track B Hillside Terrace Victoria Park Ghost Track A Burnett Smart Terrace Christies Hill Terrace
Daily Weekly Fortnightly Monthly Once or twice a year Linear (Once or twice a year)
Figure 8 Walkway user access frequencies (bar)6
On average, nearly 12 % of respondents utilised a surveyed walkway on a daily basis, 26 % weekly, and 23%monthly.
At first there appears a correlation of weekly and once or twice a year usage frequency when comparing the walkway at ends of the graph (comparing Alexa Place daily and once or twice a year frequencies with Christies Hill at the same frequencies; where there is a higher daily usage, it is less likely the walkway will be only once or twice a year. This provides an indication the walkway is more likely to be used more frequently.
40% 35% 30% 25% 20% 15% 10% 5% 0% Daily Weekly Fortnightly Monthly Once or twice a year
Alexa Place Ghost Track B Hillside Terrace Victoria Park Ghost Track A Burnett Terrace Smart Terrace Christies Hill
Figure 9 Walkway user access frequencies (line)7
6 Q: How often do you access the walkway/s you access? (n=132) 7 How often do you access the walkway/s you access? (n=132)
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Times walkways are accessed
Weekday 45
40
35
30
25
20
15
10
5
0 6am - 9am 9 am -12pm 12 pm - 3pm 3 pm - 6pm 6pm - 9pm 9 pm -12am 12 am - 3am 3am - 6am
Smart Terrace Alexa Place Burnett Terrace Christies Hill Victoria Park Ghost Track A Ghost Track B Hillside Terrace
Figure 10 Times walkways are accessed (weekday)8
All walkways had the highest use during 3-6pm. This could be attributed to users walking home from work or accompanying a student from school.
Smart Terrace has high frequency of use between 6am-12pm and be due to the route being utilised for traveling to work.
Christies Hill has the highest use frequency for 9am-12pm. While this walkway is a connecting avenue for Hillside avenue and Virginia road residents, it provides an alternative shorter route for nearby residents residing on streets including Tulloch street, Porritt street, and Halswell street. This higher frequency at this interval also supports anecdotal evidence Christie Hill walkway is utilised by residents for exercise/recreational purposes. Both Ghost tracks remain relatively low use at this time.
There is a steady decline of use for all walkways between 12pm-3pm, followed by a sharp rise between 3pm-6pm. 3pm-6pm attracts the highest use frequency for all walkways, led by Victoria Park (42), Smart Terrace (41), and Christies Hill (41). Part of this high use can be explained as respondents are travelling from places of work and school9. Most of this high use frequency can be attributed to the walkways utilised for recreation and exercise purposes (Figure 7).
8 Q: At what times do you normally access the walkway/s you access? (n=128) 9 As the sample rate does not contain secondary schooling age respondents, it is feasible as supported by figure7 that parents or guardians are accompany children from school to home.
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A steady decline of all walkway use occurs between 6pm-12am with Christies Hill (11), Hillside Terrace (11), and Victoria Park (10) have higher frequency counts. 3am-6am is where there is a slight increase from Victoria Park (1), but all other walkways have no user frequency counts for this interval. Weekend 40
35
30
25
20
15
10
5
0 6am - 9am 9 am -12pm 12 pm - 3pm 3 pm - 6pm 6pm - 9pm 9 pm -12am 12 am - 3am 3am - 6am
Smart Terrace Alexa Place Burnett Terrace Christies Hill Victoria Park Ghost Track A Ghost Track B Hillside Terrace
Figure 11 Times walkways are accessed (weekend)10
A steady increase of user frequency occurs for all walkways from 6am on weekends, peaking at 12pm. Christies Hill (35) had the highest counts for this interval followed by Smart Terrace (33), Victoria Park (31), and Hillside Terrace (31).
Walkway user frequencies decline from 12pm onwards, with most walkways experiencing an increase in frequency between 3pm-6pm (highest: Alexa Place- 22; Victoria Park- 20; Smart Terrace 20), bar Victoria Park walkway.
6pm-9pm shows Victoria Park continuing to have high user frequencies (8). Hillside Terrace (4) retains a stable user frequency between 6pm-12am.
No walkway experiences any user frequencies between 12am -6am for weekends.
Satisfaction and Easy of access perceptions Satisfaction with walkways Respondents were overall satisfied (78%) with walkways, 6 per cent of respondents were dissatisfied and 1 per cent very dissatisfied.
10 Q: At what times do you normally access the walkway/s you access? (n=128)
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1%
6% 18%
15% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied
60%
Figure 12 User satisfaction11
Ease of accessing walkways
Respondents were asked to rate their ease of accessing walkways to determine any percevied barriers that could be further investigated.
9% 23%
Very easy Easy Difficult Very difficult
68%
Figure 13 User perceptions of access12
Most respondents (91%) stated it was very easy or easy in accessing surveyed walkways. Nine per cent of respondents felt there was some difficulty in access. 0% of respondents provided the response very difficult.
11 Q: How satisfied are you with the maintenance of the walkway (n=129) 12 Q: Generally, how would you rate the ease of accessing the walkways use access (n=129)
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Verbatim responses The survey was not designed to capture verbatim responses, but some verbatim responses were captured via Panellist emails and paper copies. Box 1 below captured in the verbatim responses and incite for to remove perceived access barriers and increase satisfaction amongst respondents.
Box 1: Verbatim responses by themes
Alexa Place • DissatifiedDissatisfied with walkway closed for more than a year (Alexa Place) • Alexa Place recreation - should get repaired. Lighting and safety • Lighting is poor on the Victoria Park track and the surface is also in a poor condition. • Halswell street light blocking trees • would be good to have more lighting around the lake for safety reasons • Do not always walk in winter and no lights on some of the walkways I don’t feel safe Repairs/Maintenance/Improvement • Surfaces need repairs • in poor condition; the walkway needs urgent attention. • Bridge accessing Ghost Track A & B is slippery when wet. Could the council add a non-slip top to be\the board please? Increase awareness • Please make the tracks to us more publicised
Conclusion This study and report demonstrates all walkways with varying degrees of maintenance levels presented are in healthy use amongst respondents surveyed. With Victoria Park, Christies Hill, Smart Terrace, Alexa Place, and Hillside Terrace ranging between 71-79% of respondent use.
User counts reflect perception survey findings for the most part. User counts on weekend days tended to be lower than weekdays, but as the weekend user counts took place between 4pm -6pm, this is reflected in the decline of users across all ways as depicted in Figure 10.
Respondents were more likely to walk or jog when navigating walkways. Anecdotal evidence as supported by user counts suggests cycling to be more prominent than the current survey results have portrayed. This can be attributed to response bias as the sample may not be inclined or dispositioned as cycle users.
Most respondents are satisfied with the current level of service, bar some improvements are requested.
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Sample Age
0% 3% 3%
15% Under 18 18 - 29 30 - 39 40 - 49 56% 50 - 59 23% 60 or above
Figure 14 Sample age
Gender
2%
46% Male Female 52% Prefer not to say
Figure 15 Sample gender
Location
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Aramoho (Lower Aramoho, Upper Aramoho)
1% Whanganui East (Williams Domain, 1% Wembley Park, Kowai Park) 0% 2% Hill Suburbs (Bastia Hill, Durie hill, St 4% 12% Johns Hill, Otamatea) 5% 4% Whanganui Central (Laird Park, Putiki, Whanganui Central, Whanganui 9% Collegiate) Springvale (Singvale West, Springvale East, Mosston)
Castlecliff (Castlecliff North, Castlecliff South, Mosston)
Gonvile (Balgownie, Tawhero, Gonvile South, Gonvile East, Gonvile West)
Blueskin Maxwell (Blueskin, Maxwell)
62%
Marybank (Marybank- Gordon Park, Fordell- Kakatahi)
If you are a visitor, please specify City or/and Country
Figure 16 Sample location
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8. Waste Minimisation Working Party Report
Significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant.
Recommendation to Property and Community Services Committee
8.1 THAT the information is noted.
8.2 THAT the unconfirmed minutes from the Waste Minimisation Working Party meeting held on 24 May 2017 are received.
Stuart Hylton, Council’s Waste Advisor, reports:
Introduction The purpose of this report is to update the Committee on the activities of the Waste Minimisation Working Party (WMWP) and to receive unconfirmed minutes from the WMWP meeting held on 24 May 2017.
Background The WMWP is set up to oversee Council’s Waste Management and Minimisation activity and generally give effect to Council’s Waste Management Plan.
The WMWP is chaired by Cr Rob Vinsen and has a membership of Cr Josh Chandulal- Mackay, Cr Alan Taylor, Cr Hadleigh Reid, Cr Philippa Baker-Hogan, Cr Charlie Anderson and Community Board Member Michael Dick.
Working Party Minutes
Minutes from the WMWP meeting held on 24 May 2017 are attached. (Ref C)
Key matters discussed at the meeting included: • Ranana Recycling Proposal The Working Party heard about a possible recycling service on the River Road based at Ranana. A presentation will be made at the next WMWP meeting. • WRCB item on Rural Recycling The item that was considered at the last Wanganui Rural Community Board (RCB) meeting was tabled and discussed. It was agreed that a paper needs to be developed through this working party and then on to Council, looking at Council’s options to introduce a rate funded kerbside waste and recycling collection service for Whanganui. • Pare Kore Pare Kore Marae Incorporated (Waste Free Marae) have informally approached Council to partner in extending a ‘Pare Kore’ Marae programme through various marae in this region. A formal presentation from the Trust is likely at the WMWP’s next meeting.
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• Activity Overview The working party received information about key happenings within the waste management and minimisation activity of Council including: Baby Car Seat Recycling: Soon to be introduced at the Resource Recovery Centre. Composting: Discussing local composting issues and opportunities. Hazardous Waste Drop Off Facilities: About to be introduced at the Resource Recovery Centre. WRRCT Performance and Planning: The Trust has produced a strategic plan as well as accumulating 3 years’ worth of performance statistics. Website Redevelopment: Work continues on a project to update WRRCT, SWT and Council’s (waste activity) websites so that they are up to date, relevant, linked and user friendly. • Waste Management and Minimisation Plan 2015 – monitoring of plans’ goals The Working Party received and discussed a table detailing current progress against the WMMP’s actions and targets. • Paper 4 Trees – request for extra funding The Committee received and approved a request from Environmental Education and Resource Sustainability Trust for an extra $2,640 from the Waste Levy Fund to prop up the ‘Paper 4 Trees’ programme in Whanganui. • Waste Levy Fund Applications – x 2 The WMWP received, heard from and determined the following two waste levy fund applications: Application A: Sustainable Whanganui Trust (SWT) Plastic Bag Free Whanganui under the umbrella of Sustainable Whanganui Trust, sought $6,920 to fund a feasibility study to produce 300 reusable cloth bags to distribute to the community to use for supermarket shopping purposes instead of plastic bags. The application was declined. Application B: Whanganui Resource Recovery Centre Trust (WRRCT) The WRRCT made application to Council’s Waste Fund for $50,000 to make upgrades to the greenwaste drop off area at the Centre. Currently the area is poorly drained, muddy and increasingly dangerous and impractical to use. The application was approved.
Strategic context The guiding principles for this activity is driven by Council’s Waste Management and Minimisation Plan 2015. These are reflected in the Working Party’s Terms of Reference.
Factors to consider • Financial considerations Nil
• Legal compliance Council’s statutory compliance for this activity is governed by the Waste Minimisation Act 2008 which specifies that territorial authorities must promote
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effective and efficient waste management and minimisation within its district in accordance with its developed Waste Management and Minimisation Plan 2015.
• Policy implications The issues and services covered in this report are in compliance with Council’s Waste Management and Minimisation Plan 2015.
• Risks There are no obvious potential strategic or operational risks associated with the recommendations contained within this item.
Significance In terms of the Significance and Engagement Policy, the recommended decision is not significant.
Engagement Nil
Assessment of options No options to be discussed with this report.
Conclusion The Waste Minimisation Working Party (WMWP) met on the 24th May 2017 and their unconfirmed minutes are attached for the Committees/Council’s information. There are no matters from that meeting that requires Council’s further consideration or resolution.”
References – Agenda Attachments C Unconfirmed minutes of the Waste Minimisation Working Party meeting held on 24 May 2017.
Property and Community Services Committee 20 June 2017
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Whanganui District Council
Waste Minimisation Working Party Meeting
Minutes (Unconfirmed)
Meeting held on Wednesday, 24th May 2017, 10.00am to 12.20pm
Committee Room 1
Present: Cr Rob Vinsen (Chair), Cr Josh Chandulal-Mackay, Cr Hadleigh Reid, CB Member Michael Dick, Cr Charlie Anderson In attendance: Stuart Hylton, Graham Paulger,
Apologies: Cr Philippa Baker-Hogan
Absent: Cr Alan Taylor
Item Action 1.0 Previous Minutes The previous minutes of the Waste Minimisation Working Party meeting held on 7th March 2017, were accepted as a true and correct record. Cr Vinsen/Cr Chandulal-Mackay Carried Matters arising: • Funding contract with SWT signed with agreed audit participants and paper work. Audits are about to commence with findings to come back to this Working Party. • Some discussion and information tabled around ‘Manco’ compaction bins for potential Satellite Recycling Stations.
2.0 Ranana Recycling Proposal
The Working Party received information about a possible recycling service Placed on the on the River Road based at Ranana. This was discussed at the last next agenda of Tamaupoko Link meeting. Darryn Te Uamairangi was unable to talk to the the WMWP. working party so a presentation will be deferred to the next meeting. Resolution: That the information be noted.
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Cr Vinsen/Cr Chandulal-Mackay Carried 3.0 RCB item on Rural Recycling
The item that was considered at the last Rural Community Board (RCB) meeting was tabled. It discussed Council’s waste services, position in the waste stream and trial satellite recycling stations. The Working Party heard that the RCB requested signage for the refuse drop off bins at Ngaturi and also wanted Council to reconsider getting back into a rate funded waste and recycling collection services.
The Working Party heard the signage at Ngaturi had now been installed.
It was agreed that a paper needs to be developed through this working party Paper is and then on to Council, looking at Council’s potential to introduce a rate brought back funded kerbside waste and recycling collection service for Whanganui. on rate funded kerbside Resolution: That a paper on a rate funded kerbside collection service for collection waste and recyclables be brought back to the Working Party. services. Cr Vinsen/Cr Anderson Carried 4.0 Pare Kore
Pare Kore Marae Incorporated (Waste Free Marae) have informally approached Council to partner in extending a ‘Pare Kore’ Marae programme through various marae in this region.
A formal presentation from the Trust is likely at the Working Party’s next meeting. Place item on Resolution: That the information be noted. next WMWP agenda.
Cr Vinsen/Cr Chandulal-Mackay Carried 5.0 Activity Overview
The working party received information about key happenings within the waste management and minimisation activity of Council including:
• Baby Car Seat Recycling: Soon to be introduced at the Resource
Recovery Centre.
• Composting: Discussing local composting issues and opportunities. • Hazardous Waste Drop Off Facilities: About to be introduced at the Resource Recovery Centre.
• WRRCT Performance and Planning: The trust has produced a
strategic plan as well has 3 years’ worth of performance statistics.
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• Website Redevelopment: Work continues on a project to update WRRCT, SWT and Council’s (waste activity) websites so that they are up to date, relevant, linked and user friendly.
Resolution:
That the information be noted. Place item on next Property And That a presentation be made to the Council’s Property and Community and Committee regarding the WRRCT’s strategic plan and performance. Community Agenda. Cr Vinsen/Cr Chandulal-Mackay Carried
6.0 Waste Management and Minimisation Plan 2015 – monitoring of plans’ goals
The Working Party heard that one of its roles was to promote and monitor the Council’s Waste Management and Minimisation Plan 2015 (WMMP), especially its objections and actions. The WMMP documents the objectives and actions intended by Council to achieve effective management and minimisation of solid waste in our district. The Working Party received and discussed a table detailing current progress against the WMMP’s actions and targets.
Resolution:
That the information be noted.
And That a report be made to the Council’s Property and Community Place item on Committee regarding Council’s progress against its Waste Management next Property and Minimisation Plan 2015. and Community Cr Vinsen/Cr Chandulal-Mackay Carried Agenda.
7.0 Paper 4 Trees – request for extra funding
The Committee heard a request from Environmental Education and
Resource Sustainability Trust for an extra $2,640 from the Waste Levy
Fund to prop up the ‘Paper 4 Trees’ programme in Whanganui. The programme delivers services, support and native trees for the 44 participating schools in the District to collect and recycle paper and cardboard.
Recommendation: Write up funding contract for signing.
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That the Environmental Education and Resource Sustainability Trust request for an extra $2,640 from the Waste Levy Fund to prop up the ‘Paper 4 Trees’ programme in Whanganui, be approved.
Cr Vinsen/Cr Reid Carried
8.0 Waste Levy Fund Applications – x 2
The WMWP received, heard from and determined the following two waste levy fund applications.
Application A: Sustainable Whanganui Trust (SWT)
Plastic Bag Free Whanganui under the umbrella of Sustainable Whanganui Trust, sought $6,920 to contribute to a feasibility study to produce 300 reusable cloth bags to distribute to the community to use for supermarket shopping purposes instead of plastic bags. If successful the study is a forerunner to phase two which would see further reusable bags produced and distributed.
Plastic Bag Free Whanganui representatives Robin Williamson and Jill Hobbs spoke to their application and answered WMWP questions. Advise applicants of Resolution: decision. That the Waste Levy Fund application by Sustainable Whanganui Trust for $6,920 to contribute to a feasibility study to produce 300 reusable cloth bags as part of Plastic Bag Free Whanganui, be declined.
Cr Chandulal-Mackay /Cr Anderson Carried
Application B: Whanganui Resource Recovery Centre Trust (WRRCT)
The WRRCT has made application to Council’s Waste Fund for $50,000 to make upgrades to the greenwaste drop off area at the Centre. Currently the area is poorly drained, muddy and increasingly dangerous and impractical to use. Greenwaste sales and volumes are increasing at the centre. The money will be spent on drainage solutions and a concrete pad.
The WRRCT Manager Ramari Te Uamairangi spoke to her application at the meeting and answered WMWP questions.
Resolution: Write up funding
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That the Waste Levy Fund application by WRRCT for $50,000 to make contract for upgrades to the greenwaste drop off area at the Centre, be approved. signing.
Cr Vinsen/Cr Anderson Carried
9.0 General Business Nil
10.0 Next Meeting 5th July 2017
There being no further business, the meeting closed at 12.20pm.
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9. Waste Management and Minimisation Plan 2015 – Monitoring of Plans, Goals and Actions.
Significance of decision – In terms of the Significance and Engagement Policy 2014, the recommended decision is not significant / significant.
Recommendation to Property and Community Services Committee
9.1 THAT the information is noted.
Stuart Hylton, Council’s Waste Advisor, reports:
Introduction The purpose of this report is to update Council on its progress against the goals and actions identified within its Waste Management and Minimisation Plan 2015.
Background The Wanganui District Council Waste Management and Minimisation Plan 2015 (WMMP) documents the objectives and actions intended by Council to achieve effective management and minimisation of solid waste in our district. The WMMP also details funding rationale for Council waste services and where Council’s waste levy funding will be spent.
At the heart of this Plan is a continued approach to partnering with like-minded groups and organisations to deliver sustainable waste minimisation services. The flagship for a number of these services is the Whanganui Resource Recovery Centre (WRRC), a critical capital venture which emanated from the 2009 WMMP.
The Waste Management & Minimisation Plan 2015 (the plan) envisions:
“A district that strives to be leading edge through innovative partnerships to value resources and eliminate waste”
It sets six (6) key objectives to drive our Council and community towards our waste minimisation vision.
• To educate the community and organisations to reduce waste and improve efficiency of resources.
• To find better ways to recover, re-use and recycle resources.
• To deliver waste and waste minimisation services more efficiently where required.
• To support waste minimisation initiatives in the community.
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• To improve reliability and completeness of waste data collected to enable the setting of future targets, plans and services.
• To be in a position to take best advantage of mandatory and voluntary producer responsibility schemes.
The Plan has an action plan which details the objectives, actions and supporting targets specifying how the vision will be achieved.
The Waste Minimisation Working Party at its last meeting held on 24 May 2017, received and discussed a report showing Council’s progress to date against the WMMP’s action plan. (Ref D)
It is the intention that this type of progress report is presented through the Waste Minimisation Working Party to Council at least annually.
Progress Report Findings The progress report shows a pleasing overall completion rate with 14 of the 19 stated actions within the Plan being either completed or partially completed. This includes good progress with increased volumes and types of products being recycled through the Resource Recovery Centre and progress in the number of events in Whanganui that include recycling facilities.
Key matters still to be progressed are the investigation into the need for a Waste Bylaw and a report to Council on a possible rate funded kerbside refuse and recycling collection service. Both of these actions will be worked up over the next twelve months and then progressed through the Waste Minimisation Working Party before coming to Council.
Strategic context Council’s WMMP 2015 sets Council’s strategic direction in terms of its waste management and minimisation services. The WMMP is a statutory document made pursuant to the Waste Minimisation Act 2008 and is audited by the Ministry for the Environment before being adopted. Funding received from the Ministry for the Environment derived from landfill disposal levies, must be used by Council in accordance with the goals of its WMMP. A WMMP is normally reviewed every five years.
Factors to consider • Financial considerations The delivery of services in accordance with the WMMP is undertaken within Council’s annual budget for this activity along with Waste Levy Funding received from the Ministry for the Environment which is approximately $140,000 per year.
• Legal compliance Council’s statutory compliance for this activity is governed by the Waste Minimisation Act 2008 which specifies that territorial authorities must promote effective and efficient waste management and minimisation within its district in accordance with its developed Waste Management and Minimisation Plan 2015.
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• Policy implications One of the purposes of reviewing progress against Councils WMMP, is to identify policy issues that need to be addressed at the time of any WMMP review. Council, and the activity, also need to be responsive enough to any new needs or cessation of any services that are not delivering desired outcomes.
• Risks There are no obvious potential strategic or operational risks associated with the recommendations contained within this item.
Significance In terms of the Significance and Engagement Policy, the recommended decision is not significant.
Engagement This report was considered by Council’s Waste Minimisation Working Party at its last meeting held on 24th May 2017 prior to coming to this Committee.
Assessment of options No options to be discussed with this report.
Conclusion Council’s Waste Management and Minimisation Plan 2015 has a number of goals and actions to give effect to this activities strategic direction. This report details Council progress to date.
References – Agenda Attachments D Report showing Council’s progress to date against actions contained in its Waste Management and Minimisation Plan 2015.
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Report showing Council’s progress to date against actions contained within its Waste Management and Minimisation Plan 2015
Review of targets - May 2017
Waste Management and Minimisation Plan 2015
Objectives Actions Targets Timeframe Completion/Comment for action
To find Council supports and Increase the Ongoing Glass 1083 T better ways incentivises the amount of with Paper 590 T to recover, WRRCT to broaden product Annual re-use and waste minimisation reused/recycled reporting Cardboard 370 T recycle opportunities for the by tonnes from Plastics 131 T resources community. through the WRRCT to WRRCT Council Aluminium 9 T
Steel Cans 30 T
Compost 600 T
Oil 1700 L
e-waste 660 items
Clothing 480 Fadges
Decease the Target Still to obtain data amount of waste 2025 with from Wanganui annual to landfill by 50% waste by 2025 figures derived from Bonny Glenn Landfill
WRRCT keeps Increase the Ongoing New products about to abreast of industry range of products with be introduced are trends and able to be Annual • Paints opportunities to recycled/re-used reporting • Eco increase and develop at the WRRCT from bulbs/tubes waste minimisation WRRCT to • Hazardous services for the Council Substances community. • Car Seats Page 144
• Mattresses • Domestic Batteries
Investigate feasibility Present paper to By April Paper to Council March of ‘satellite’ drop off Council. 2017 2017. Looking at recycling centres introducing trial for one around the district SRS in rural area and including rural areas. one SRS in outer urban area. To educate Continued emphasis Numbers of Annually • 11 schools / the in providing waste students through involving 812 community minimisation educated in contract children have and education in the waste feedback an education organisations schools, especially minimisation from programme to reduce primary schools. through provider • 5 waste and Wanganui Kindergarten’s improve schools covering 155 efficiency of children resources • 44 schools have ‘paper 4 trees’ programme. Development of Number of Annual • 3679 visitors to waste educational visitors to figures SW Resource material and Sustainable from Centre programmes at the Whanganui office SW/WRRCT • 722 visitors to WRCCT for visitors green bikes and tours. Number of groups/tours to • 22 groups the /tours of centre WRRC/education room
Council supports and Number of Annually • 2 x Sustainable promotes events that Council via Council parenting encourage waste supported events sources workshops to minimisation. per year 90 attendees promoting waste • Six composting minimisation sessions involving 44 attendees Page 145
• 100 attendees over 3 workshops on repurposing craft etc All Council financially Number of Annually • 6 major events or contractually events that have via Council run this year supported/organized a waste sources that have had a events must have a minimisation waste waste minimisation plan minimisation plan to support the plan and event. resources. • 22 events that have also used our recycling resources or recycling trailer. To deliver Fully investigate Benchmarking By April Discussed at Rural waste and provision of a rate exercise against 2017 Community Board and waste funded kerbside similar councils Waste Minimisation minimisation refuse collection for efficiency and Working Party services service. effectiveness meetings. A report to more be brought back to efficiently Council. where To encourage the Ongoing One of WRRCT’s targets required WRRCT to investigate for 2017/18. involvement in waste minimisation collection services from the kerbside and commercial sectors, to either assist market provision or value to the customer.
To re-let the Rural July 2015 Both contracts Bag and Bin successfully re-let to Collection Contracts the one contractor at a in 2015 after re- better rate for the evaluation of the ratepayer. current services and funding mechanisms. Page 146
To continue to offer a All residents have Ongoing Service still continues. kerbside recycling access to and collection service for recycling services reported those that are unable annually 110 current users to get to the Number of users Resource Recovery signed up for Centre due to either service being carless or having a disability. To continue to offer a Number of Ongoing Currently have 44 in pick-up service for schools and total. 36 schools and 8 schools that have in registered for reported pre-schools. (May place waste service annually 2017) minimisation services and are linked to Paper 4 Trees programme. To support Council administers a Number of Annual Six successful waste waste levy funding successful reporting applications. minimisation scheme using MfE applications and $31,017 in total. initiatives in waste levy funds to dollars granted the promote waste to successful community minimisation applicants to initiatives Council’s Waste Fund.
Council offers waste Number of Ongoing Three initiatives in minimisation initiatives 2015. resources where supported per Six in 2016. applicable to year community waste minimisation initiatives.
To improve Council investigates Waste Bylaw is By 2016 Not introduced. reliability and the development of a introduced completeness Waste Bylaw of waste data regulating waste N/A collected to industry players. Compliance from Ongoing enable the waste setting of companies with future the Wanganui Page 147
targets, plans District Council and services Waste Bylaw
Building alliances Ongoing Alliances are ok but not with industry players great. to better understand waste streams and volumes, especially to landfill.
To undertake Validate Due next year. (2018) periodic surveys to Plan’s data gauge waste data every three where gaps exist. years
To be in a Keep abreast of and Ongoing No PRS developed by position to contribute to watch Government as yet take best Ministry for the although we continue advantage of Environment’s to advocate for its mandatory producer existence. and voluntary responsibility scheme producer developments. responsibility Align WRRCT services Percentage of Ongoing No PRS developed by schemes: to take advantage of producer Government as yet. any producer responsibility responsibility scheme schemes developments Council/WRRCT takes advantage of. Page 148
MOTION TO EXCLUDE THE PUBLIC
THAT the public be excluded from the following parts of the proceedings of this meeting.
Ground(s) under General Subject of Reason for passing this section 48(1) for the Item No each matter to be resolution in relation passing of this considered to each matter resolution 10. Actions Arising from Proposed Sale of Good reason to Section 48(1)(a) Previous Minutes Harbour withhold exists under (Confidential) Endowment Land. section 7
This resolution is made in reliance on section 48(1) (a) of the Local Government Official Information and Meetings Act 1987 and the particular interest or interests protected by section 6 or section 7 of that Act which would be prejudiced by the holding of the whole or the relevant part of the proceedings of the meeting in public are as follows:
10. Actions Arising from Protection of commercial and industrial Section 7(2)(i) Previous Minutes negotiations (Confidential)
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MOTION TO REOPEN THE MEETING TO THE PUBLIC
THAT the meeting be reopened to the public and the preamble, discussion and recommendations associated with Item 6. Actions Arising from Previous Meetings (Confidential) remain confidential.
Property and Community Services Committee 9 May 2017