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Basics Telephone Basics Telephone Features (continued)

PRIME LINE: VOLUME CONTROL: TRANSFER: The Prime Line is the extension number of the Located on the top and bottom indentations on the • With call in progress, press TRANSFER telephone. When you lift the handset, the Prime “CURSOR” key button. Line will light up GREEN. In addition, on display • To raise the volume on your phone while on a You will hear a stutter . the extension number will appear in the call, press the top indentation on your • Dial the extension number and wait for display. “CURSOR” key. answer. • To lower the volume, press the bottom • MESSAGE WAITING LIGHT: Announce call, then hang up to complete indentation on your “CURSOR” key. the transfer. Located in the upper right corner of your telephone. It will light RED when you have one or more new SOFT KEYS: NOTE 1: If you need to retrieve the call, press the Voicemail messages. You will also see a VM icon The buttons located directly below the LCD display. TRANSFER button again & you will have the appear on your LCD display. They control various telephone features. Soft keys original change according to your phones status. caller back. RINGER TONE: NOTE 2: If you transfer call and it goes to Controls the tone on the telephone. TO PLACE AN INTERNAL : voicemail, • FEATURE + 3 changes the ringer tone. You • Lift handset or press SPEAKER to receive dial and you need to retrieve it, while voicemail can choose from 10 ring tones. tone. greeting is playing, press to cancel transfer • *** Dial the extension number. and retrieve the call. RECALL:

This feature is used to RECALL dial tone on your TO PLACE AN EXTERNAL TELEPHONE CALL: term (3-way): D- telephone (place a new call). • Lift handset or press to receive dial SPEAKER • While a call is in progress, press the tone. TRANSFER button. You will hear stutter SPEAKER • Dial 8 for outside line access, and then dial the dial tone. The SPEAKER button allows for hands . • conversation. Dial the desired number. Remember to first MESSAGE: Allows user to access Voice . dial 8 if it is an outside number. MIC LAMP: • Press Message key to access. • After call is answered, press CONF soft key Located in the MIC button of the phone. This and all three parties will be connected. displays the status of the built-in used JOIN: for hands free operation. Telephone Features Allows you to add a held call to an active call, • creating a 3 way conference call Pressing the MIC button turns the MIC lamp CALL PICKUP: While engaged in a call, press the button ON/OFF. Allows you to answer a call ringing into another phone JOIN MUTE in your pick up group. followed by the button where the call you wish to The MUTE soft key allows you to control the • While call is ringing into a phone in your join is holding. You will now be engaged in a 3- way conference call. microphone, turning it on and off. group. Lift your handset and Press PICKUP

While on a call, press MUTE soft key. MUTE will that call will be answered on your phone. PARK: begin flashing to alert you that it is on Allows you to place a call on “system hold” to be VOICE CALL: FORWARD ALL: Allows you to send all of your PRIME picked up from another phone Allows you to make an announcement over the LINE calls to a specific extension. With an active call on the line, press PARK button. speaker of another phone. TO SET: Your display will show HLD = (park location • Dial the desired extension and press the • Press SPEAKER button or lift handset. number 00–19) REMEMBER THIS PARK soft key. You will hear a series of VOICE • Press FORWARD button. You will hear stutter LOCATION

beeps before the speaker is activated. dial tone. RETRIEVE A PARKED CALL: • Dial the desired destination extension number. : • Press PARK button followed by the park You will receive confirmation tone and your The HSET soft key allows you to activate your location FORWARD Button will flash. headset • You will now be connected to the call. TO CANCEL:

• Press SPEAKER button.

• Press FORWARD plus * You will receive confirmation tone.

Telephone Features (continued) Telephone Features (continued)

HOLD: CALL REDIRECT: Press the HOLD button once to place the caller on Redirects a ringing call directly into your voicemail hold. Press the appropriate (flashing) line key to box return to the caller. • Press the REDIRECT button – the incoming

EXCLUSIVE HOLD: call will stop ringing and go directly into Press the HOLD button twice to place the caller on voicemail Exclusive Hold. Only the station that set the Exclusive Hold can retrieve the call. To retrieve call, NEC press the appropriate (flashing) key. HISTORY: Allows you to review your call history (Incoming logs the last 10 calls, Outgoing logs the last 10 calls) ONE-TOUCH AUTO DIAL: This feature will allow you to DT-330 • Press the MENU key program your ONE-TOUCH buttons for internal or • Select History by pressing 1 external telephone numbers. • Scroll to the history your wish to access by TELEPHONE USER TO SET: using your “CURSOR” key. OR press the • Press FEATURE button. corresponding number. GUIDE

• Press desired ONE-TOUCH button. DIRECTORY: • Dial the number and press FEATURE again. TO REGISTER NAME & NUMBER For outside numbers, include a 8 for outside • Press the MENU key. line access. • Select DIRECTORY TO VERIFY: • Press 1 to select REGIST • Press FEATURE button. • Select Name or Telephone number by using • Press desired ONE-TOUCH button. the ALPHA or NUM soft keys to toggle Display indicates digits programmed. between the two TO USE: • • Press programmed ONE-TOUCH button to Enter a name or telephone number to make a call. be registered using the dial pad. • After entering the name or number, LAST NUMBER REDIAL: press the Hold key. A list of GROUP Press the REDIAL button, then * (star). numbers will appear on display. • Select a Group number by pressing • Press the REDIAL button located on the left of corresponding digit your CURSOR. Display will show the last • Enter the number you wish to register. number called. Note: Remember to enter the 8 if • Continue to press the button. This REDIAL outside number will scroll through the last 5 numbers called. • Enter the memory ID (0-299). • When you reach the number you want, press

the * (star) key to dial. PLACE A CALL FROM DIRECTORY

• Press the MENU key. MALICIOUS TRACE: • Allows you to log the incoming call information for the Select DIRECTORY • technician to access. Select SEARCH Press the TRACE button – the incoming call • Select your search option (NAME, GRP, information will be logged for future review. NUM, MEM) and enter required data • Please call at 687-3881 for Enter search data • further information. When desired number appears on display, lift handset, press speaker or press DIAL soft key to place call