PICOBARISTO HD8924

EN USER MANUAL DE BENUTZERHANDBUCH ES MANUAL DEL USUARIO FR MODE D’EMPLOI IT MANUALE UTENTE NL GEBRUIKSAANWIJZING

4219.460.3607.1 HD8924 SAECO_PICOBARISTO AMF_WE_COVER_A5_FC.indd 1 01-09-16 15:24

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2 MILK FROTH 14

ESPRESSO 3 LUNGO HOT WATER 13 17

CAFFE AROMA 4 CREMA STRENGTH 12 18 MENU / SPECIAL DRINKS 19 5 6 78 9 10 11

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33 English 5 Contents Machine overview______6 Introduction ______6 First installation______7 AquaClean filter ______7 Activating the AquaClean filter______7 Replacing the AquaClean filter______9 Replacing the AquaClean filter after 8 filters were used______9 Measuring the water hardness______9 Control panel and display______10 One-touch beverage buttons______10 Navigation buttons______10 MENU/SPECIAL DRINKS button______10 AROMA STRENGTH button ______11 Brewing coffee______11 Brewing with beans______11 Brewing coffee with pre-ground coffee______11 Frothing milk______12 Hot water ______13 Beverage types and lengths______13 Beverage types______13 Beverage lengths______14 Adjusting volume and taste______14 Adjusting coffee and milk volume______14 Adjusting coffee strength______14 Adjusting grinder settings______15 Cleaning and maintenance______15 Cleaning table ______16 Cleaning the brew group______16 Cleaning the brew group under the tap______17 Cleaning the brew group with coffee oil remover tablets______17 Reinserting the brew group______17 Lubrication______18 Cleaning the automatic milk frother______19 Quick cleaning of the milk frothing system______19 Daily cleaning of the automatic milk frother______19 Monthly cleaning of the automatic milk frother______19 Disassembling the automatic milk frother ______20 Descaling procedure______20 What to do if the descaling procedure is interrupted______22 Warning icons and error codes______23 Meaning of the warning icons______23 Meaning of the error codes______23 Troubleshooting______24 6 English Machine overview 1 User interface 22 Service door

2 ESPRESSO button 23 'Drip tray full' indicator

3 ESPRESSO LUNGO button 24 Drip tray

4 CAFFÈ CREMA button 25 Drip tray release button

5 Escape button 26 Cord

6 OK button 27 Grind setting knob

7 Standby button 28 Cover of bean hopper

8 Display 29 Bean hopper

9 MENU/SPECIAL DRINKS button 30 Brew group

10 UP button 31 Inside of service door with cleaning instructions

11 DOWN button 32 Coffee exit duct

12 AROMA STRENGTH button 33 Coffee residues drawer

13 HOT WATER button 34 Coffee grounds container

14 MILK FROTH button 35 Drip tray cover

15 Hot water dispensing spout 36 Automatic milk frother

16 Adjustable coffee dispensing spout 37 Water tank

17 Lid of water tank 38 AquaClean filter

18 Lid of bean hopper 39 Water hardness test strip

19 Lid of pre-ground coffee compartment 40 Grease tube with application tip and cap

20 Main switch 41 Cleaning brush

21 Socket for cord 42 Measuring scoop

Introduction Congratulations on your purchase of a full-automatic coffee machine! To fully benefit from the support that Saeco offers, please register your product at www.saeco.com/care. To help you get the best out of your coffee machine, Saeco offers full support in 4 different ways: - The separate quick start guide for first installation and first use. - This user manual for more detailed information on how to use the machine, how to keep it clean, how to descale it and how to solve problems. English 7

- This is the QR code. Scan this code to access instruction videos on how to brew the best , how to clean the machine and for a list of frequently asked questions. (www.saeco.com/care) - The separate booklet with important safety information.

First installation

For first installation, follow the instructions on the separate quick start guide.

Note: This machine has been tested with coffee. Although it has been carefully cleaned, there may be some coffee residues left. We guarantee, however, that the machine is absolutely new.

Note: You can install the AquaClean filter during the first installation procedure (see separate quick start guide). If you skip installation of the AquaClean filter at first use, you can install it later by entering the menu.

AquaClean filter The AquaClean filter is designed to reduce limescale deposits in your coffee machine and provide filtered water to preserve the aroma and flavor of each cup of coffee. If you use a series of 8 AquaClean filters as indicated in this user manual, you don't have to descale your machine for 5000 cups.

Note: Your machine has to be completely limescale-free before you start to use the AquaClean filter. If you did not activate the filter during first installation, you need to descale the machine before you activate the filter.

Activating the AquaClean filter

Note: Always confirm activation of the AquaClean filter in the machine menu as described below. You also need to do this after replacing the AquaClean filter. By activating the AquaClean filter in the machine menu, the machine monitors the number of filters used. When the filter has been replaced 8 times, the machine reminds you to descale it.

1 For instructions on how to prepare the AquaClean filter for use, see the separate quick start guide. Note: Shake the AquaClean filter for about 5 seconds, immerse it upside down in a jug with cold water and wait until no more air bubbles come out. 8 English

2 Press the MENU/SPECIAL DRINKS button, select MENU and press the OK button to confirm. Scroll to select AQUACLEAN FILTER. Press the OK button to confirm. - The display shows the number of AquaClean filters that have been AQUACLEAN installed previously from 0 to 8 filters. FILTER 0 / 8

3 The display asks if you want to activate the filter. Press the 'Ok' button to ACTIVATE confirm. AQUACLEAN FILTER? 2 MIN

4 The display asks you to insert the filter and fill the water tank. Make sure

INSERT FILTER you fill the water tank up to the MAX level indication. FILL WATER TANK

5 The display reminds you to insert the hot water spout into the machine.

INSERT Press the OK button to confirm. WATER SPOUT

6 The display reminds you to place a container under the hot water spout. PLACE A CONTAINER Press the OK button to confirm. The machine starts dispensing water. UNDER THE WATER SPOUT

- The filter activation screen appears with a progress bar showing the ACTIVATING progress of filter activation. FILTER

- When activation is finished, the display shows a tick to confirm activation.

- Then the machine ready screen appears with the AquaClean 100% icon to indicate that the filter has been activated. English 9

Replacing the AquaClean filter

Note: Replace the AquaClean filter as soon as the capacity has dropped to 0% and the filter icon flashes quickly. Replace the AquaClean filter at least every 3 months, even if the machine has has not yet indicated that replacement is required.

Tip: We advise you to buy a new filter when the capacity has dropped to 10% and the filter icon starts flashing slowly. This ensures that you can replace the filter when the capacity has dropped to 0%. 1 Take out the AquaClean filter and replace it by a new AquaClean filter (also see the separate quick start guide). 2 Press the MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER. Press the OK button to confirm. - The display asks if you want to activate a new filter. AQUACLEAN 3 Press the OK button to confirm. FILTER - 2 / 8 The display automatically updates the number of filters used. - Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard this water.

Replacing the AquaClean filter after 8 filters were used 1 When the filter icon starts flashing on the display, press the MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER and press the OK button to confirm. - The display tells you that you need to descale the machine before

DESCALE BEFORE activating the new filter. ACTIVATING FILTER 2 Press the OK button to start the descaling procedure. - Press the escape button several times to leave the filter menu if you do not want to descale right away. 3 At the end of the descaling procedure, the display asks you if you want to install the AquaClean filter. - Follow the steps in 'Replacing the AquaClean filter'.

Measuring the water hardness

Note: If you have installed the AquaClean filter, you do not need to set the water hardness.

To be able to adjust the machine settings to the water in your region, please measure the water hardness with the water hardness test strip supplied. The default water hardness of the machine is set to the highest level (4). If the measured water hardness is different, adjust the setting in the machine menu. 1 Immerse the water hardness test strip (supplied with the machine) in tap water for 1 second. 2 Remove the water hardness test strip and and wait for 1 minute. 3 Check how many squares have turned red and check the water hardness in the table below. 10 English number of red squares value to be set water hardness

1 very soft water

2 soft water

3 hard water

4 very hard water 4 Press the MENU button, select menu and scroll to select water hardness. Select the preferred water hardness setting and press the OK button to confirm.

Control panel and display This has a self-explaining display for easy use. Read the sections below for a quick explanation of the buttons.

One-touch beverage buttons

Use the one-touch beverage buttons (ESPRESSO, ESPRESSO LUNGO, CAFFÉ CREMA, MILK FROTH and HOT WATER) to quickly prepare one of the preset beverages.

- Note: If you want to stop the brewing process before the machine has finished dispensing the preset coffee volume, press the OK button or the previously selected beverage button. - You can adjust the volume of espresso or espresso lungo (see 'Adjusting coffee and milk volume').

Navigation buttons

Use the buttons described below to navigate through the menu:

Escape button: press this button Up button: press this button to to return to the main menu. scroll up through the display menu.

Ok button: press this button to Down button: press this button to select, confirm or stop a function. scroll down through the display menu.

MENU/SPECIAL DRINKS button

Use the MENU/SPECIAL DRINKS button to prepare other drinks, like and espresso double. You can also use the MENU button to change the following settings:

- Language: you can use the MENU button to set your preferred language. - Display contrast - Coffee temperature English 11

- Stand-by time: this is the time after which the machine goes into standby mode. - Water hardness: to be able to adjust the machine settings to the water in your region, please measure the water hardness. - To activate the AquaClean filter - To start descaling

AROMA STRENGTH button

Use the AROMA STRENGTH button to adjust the coffee strength (see 'Adjusting coffee strength') or to brew pre-ground coffee.

Brewing coffee

Brewing coffee with beans

Caution: Only use espresso beans. Never put ground coffee, unroasted coffee beans or caramelized coffee beans in the bean hopper, as this may cause damage to the machine.

To brew coffee, follow the instructions on the separate quick start guide.

To brew two cups of espresso or espresso lungo, press the button of the desired beverage twice. The machine automatically carries out two grinding cycles in sequence.

Note: Using the cover of the bean hopper helps to keep the beans fresh.

Brewing coffee with pre-ground coffee

When you brew coffee with pre-ground coffee, use the measuring scoop supplied to put the correct dose in the pre-ground coffee compartment. Do not add too much pre-ground coffee to avoid the coffee grounds drawer from getting clogged.

1 Open the lid of the pre-ground coffee compartment. 2 Pour one measuring scoop of pre-ground coffee into the pre-ground coffee compartment and close the lid. Caution: Do not put any other substance than pre-ground coffee in the pre-ground coffee compartment, as this may damage the machine. 3 Place a cup under the coffee dispensing spout. 4 Press the AROMA STRENGTH button and select the pre-ground coffee brewing function. 5 Press the OK button to confirm. The machine automatically starts brewing the selected beverage.

Note: With pre-ground coffee you can only brew one coffee at a time. 12 English Frothing milk

Warning: Danger of scalding! Dispensing may be preceded by small jets of hot water. Use the appropriate protective handle only.

Note: Use cold milk (at a temperature of approximately 5°C/41°F) with a protein content of at least 3% to ensure an optimal frothing result. You can use whole milk or semi-skimmed milk. It is also possible to use skimmed milk, soy milk and lactose-free milk.

1 Insert the suction tube into the automatic milk frother.

2 Insert the automatic milk frother on the rubber grip in the hot water/steam dispensing spout until it locks into place.

3 Insert the suction tube into a milk container.

4 Place a cup under the automatic milk frother and press the MILK FROTH button. - The machine dispenses the frothed milk directly into the glass. 5 Press the OK button to stop frothing.

Note: After dispensing a milk based beverage perform a quick clean of the milk circuit (see 'Quick clean of the milk system'). English 13 Hot water

Warning: Danger of scalding. Only grab the steam wand by its protective handle. Dispensing may be preceded by small jets of hot water.

1 Remove the automatic milk frother from the hot water/steam dispensing spout.

2 Place a container under the hot water/steam dispensing spout and press the HOT WATER button. - Hot water dispensing starts automatically. 3 Press the OK button to stop hot water dispensing. Remove the container.

Beverage types and lengths

Beverage types Beverage name Description How to select

Espresso Coffee with thick crema served in a One-touch beverage button on small cup control panel

Espresso lungo A longer espresso with thick crema One-touch beverage button on served in a medium-sized cup control panel

Ristretto Shorter espresso with thick crema MENU/SPECIAL DRINKS served in a small cup

Caffè crema Long espresso with thin crema served in MENU/SPECIAL DRINKS a large cup

Espresso double Double espresso with thick crema MENU/SPECIAL DRINKS served in a small cup

Milk froth Hot milk with foam MENU/SPECIAL DRINKS

Hot water MENU/SPECIAL DRINKS 14 English

Beverage lengths Beverage name Standard length Length range

Espresso 40 ml 20 - 230 ml

Ristretto 30 ml 20 - 230 ml

Espresso Lungo 80 ml 20 - 230 ml

Caffè Crema 125 ml 20 - 230 ml

Espresso Double 60 ml (double grinding) 40 - 230 ml

Hot water 300 ml 50 - 450 ml

Adjusting volume and taste

Adjusting coffee and milk volume You can adjust the volume of the beverage brewed according to your taste and to the size of the cups.

Caution: Do not use cups that have a diameter of more than 8cm, to avoid damage to the front panel.

Note: We advise you to use glass cups or cups with a ceramic-coated rim.

1 To adjust the espresso volume, press and hold the ESPRESSO button until the display shows the MEMO icon. - The machine enters the programming phase and starts to brew the selected beverage. 2 Press the OK button when the cup contains the desired amount of espresso. - The tick on the display shows that the button is programmed: every time it is pressed, the machine brews the set espresso volume.

To set the volume of espresso lungo, caffè crema, milk froth and hot water, follow the same procedure: press and hold the button of the beverage and press the OK button when the cup contains the desired amount.

Adjusting coffee strength To change the coffee strength, press the AROMA STRENGTH button. Each time you press the AROMA STRENGTH button, the aroma strength changes by one degree. The display shows the chosen strength, which is only saved if you brew a coffee. English 15

1 Very mild 1 2 Mild 2 3 Regular 3 4 Strong 5 Very strong 4 5 Note: The machine automatically dispenses the correct coffee volume for each coffee strength.

Note: You can also use the AROMA STRENGTH button to brew coffee with pre-ground coffee.

Note: After adjusting the coffee strength, the display shows the main menu again and saves the chosen aroma strength when you brew a coffee.

Adjusting grinder settings You can adjust the grind settings by using the grind setting knob inside the bean container. At each setting selected, the ceramic coffee grinder guarantees a perfectly even grind for every cup of coffee you brew. It preserves the full coffee aroma and delivers the perfect taste to every cup.

Note: You can only adjust the grind settings when the machine is grinding coffee beans.

Caution: Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder. 1 Place a cup under the coffee dispensing spout. 2 Open the lid of the bean hopper. 3 Press the ESPRESSO button. 4 When the grinder starts grinding, press down the grind setting knob and turn it to the left or right. - There are 10 different grind settings you can choose from. The lower the 1 setting, the stronger the coffee. 2

Cleaning and maintenance

Note: Consult the table below for when and how to clean all detachable parts of the machine. For more detailed information on how to clean the brew group and how to descale the machine, read the corresponding chapters below or go to the dedicated website www.saeco.com/care. 16 English

Cleaning table Part description When to clean How to clean

Brew group Weekly Remove the brew group and clean it under the tap (see 'Cleaning the brew group under the tap').

Depending on the Lubricate the brew group (see 'Lubrication'). type of usage

Monthly Clean the brew group with the coffee oil remover tablets.

Automatic milk After every use Perform the quick clean procedure for the milk system frother (see 'Quick cleaning of the milk frothing system').

Daily Perform the daily cleaning procedure (see 'Daily cleaning of the automatic milk frother').

Monthly Perform the monthly cleaning procedure (see 'Monthly cleaning of the automatic milk frother').

Drip tray As soon as the red Empty the drip tray and clean it under the tap. 'drip tray full' indicator pops up through the drip tray.

Coffee grounds When it suits you Empty the coffee grounds container and clean it container under the tap. Make sure the machine is switched on while you empty and clean the coffee grounds container.

Water tank When it suits you Clean it under the tap.

Pre-ground coffee Weekly Clean the top part with a spoon handle as shown compartment below.

Cleaning the brew group

Note: Scan the QR code or go to www.saeco.com/care for detailed instructions on how to disassemble and clean the brew group.

Caution: Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it. This may cause the brew group to malfunction and may have a negative effect on the coffee taste. English 17

Cleaning the brew group under the tap 1 Switch off the machine and unplug it. 2 Remove the drip tray with the coffee grounds container. 3 Open the service door. 4 Press the PUSH button (1) and pull at the grip of the brew group to remove it from the machine (2).

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5 Rinse the brew group thoroughly with lukewarm water. Clean the upper filter carefully. 6 Let the brew group air-dry. Note: Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group. Cleaning the brew group with coffee oil remover tablets

Caution: Only use coffee oil remover tablets for cleaning. They do not have a descaling function.

1 Place a container under the coffee dispensing spout. 2 Press the AROMA STRENGTH button and select GROUND COFFEE. 3 Put a coffee oil remover tablet in the pre-ground coffee compartment. 4 Press the CAFFÈ CREMA button. The machine dispenses water from the coffee dispensing spout. 5 When the progress bar has reached the middle, set the main switch on the back of the machine to OFF. 6 Let the degreasing solution work for approximately 15 minutes. 7 Set the main switch to ON. Press the standby button. 8 Wait until the machine performs an automatic rinsing cycle. 9 Perform the 'Weekly cleaning of the brew group' procedure. 10 Remove the drip tray with the coffee grounds container. Empty the drip tray and the coffee grounds container and place them back in the machine. 11 Press the AROMA STRENGTH button and select GROUND COFFEE.. 12 Press the CAFFÈ CREMA button. The machine dispenses water from the coffee dispensing spout. 13 Repeat steps 12 and 13 twice. Discard the dispensed water. Reinserting the brew group 18 English

1 Before you slide the brew group back into the machine, make sure the two yellow reference signs on the side match. If they do not match, perform the following step:

- Make sure the lever is in contact with the base of the brew group. 2 Make sure that the yellow locking hook of the brew group is in the correct position.

- To position the hook correctly, push it upwards until it is in uppermost position.

- The hook is not positioned correctly if it is still in bottommost position. 3 Slide the brew group back into the machine along the guiding rails on the sides until it locks into position with a click. Caution: Do not press the PUSH button. 4 Close the service door. Lubrication

For optimal performance of the machine, you have to lubricate the brew group. See table below for the lubrication frequency. For support visit our website: www.saeco.com/care.

Usage frequency Nr of beverages brewed daily Lubrication frequency

Low 1-5 Every 4 months

Normal 6-10 Every 2 months

Heavy >10 Every month 1 Switch off the appliance and unplug it. 2 Remove the brew group and rinse it under a lukewarm tap (see 'Cleaning the brew group under the tap'). English 19

3 Apply a thin layer of grease around the shaft in the bottom of the brew group.

4 Apply a thin layer of grease to the rails on both sides (see figure). 5 Reinsert the brew group (see 'Reinserting the brew group'). You can use the grease tube multiple times.

Cleaning the automatic milk frother Quick cleaning of the milk frothing system

Note: Perform the quick cleaning procedure after brewing a milk-based beverage.

1 Place a cup under the automatic milk frother. 2 Press the HOT WATER button once. 3 Dispense hot water for 5 seconds. 4 To stop dispensing hot water, press the OK button. Daily cleaning of the automatic milk frother 1 Insert the suction tube into a jug filled with fresh water. 2 Place an empty container under the automatic milk frother. Press the MILK FROTH button. 3 When the water that flows out of the automatic milk frother is clean, press the escape button to stop dispensing water.

Note: If there are still some drops of milk present in the suction tube after cleaning, remove the suction tube from the jug and dispense steam for about 5 seconds.

Monthly cleaning of the automatic milk frother 1 Pour the contents of a Saeco milk circuit cleaning sachet into a jug. Add half a liter of water. 2 Insert the suction tube into the jug. 3 Place a container under the automatic milk frother. 4 Press the MILK FROTH button. 5 You can press OK to stop or let the machine dispense until it stops automatically. 20 English

6 Rinse the jug with fresh water and fill it with half a liter of fresh water for the rinsing cycle. Empty the container and place it back under the automatic milk frother. 7 Insert the suction tube into the jug. 8 Press the MILK FROTH button. 9 You can press OK to stop or let the machine dispense until it stops automatically. 10 Disassemble the milk frother (see 'Disassembling the automatic milk frother ') and rinse all parts in lukewarm water or in the dishwasher. Disassembling the automatic milk frother 1 Remove the automatic milk frother from the hot water/steam dispensing spout. Remove the rubber grip from the hot water/steam dispensing spout. Warning: The steam wand can be hot after use. 2 Remove the suction tube.

3 To disassemble the milk frother, press on the sides and pull the lower 1 part off the upper part. 1 2

4 Remove the rubber lid. 5 After cleaning, reassemble the milk frother by following the steps above in reverse order.

Descaling procedure

When the display asks 'START DESCALING?', you need to descale the machine. If you do not descale the machine when this message appears on English 21

the display, the machine will eventually stop working properly. In this case, repairs are not covered by the warranty.

Only use Saeco descaling solution to descale the machine. Saeco descaling solution is designed to ensure optimal performance of the machine. The use of other products may damage the machine and leave residues in the water. You can buy Saeco descaling solution in the online shop at www.saeco.com/care. The descaling procedure lasts 23 minutes and consists of a descaling cycle (20 minutes) and a rinsing cycle (3 minutes). You can pause the descaling or rinsing cycle by pressing the ESC button. To continue the descaling or rinsing cycle, press the OK button.

Note: Do not remove the brew group during the descaling procedure.

Warning: Do not drink the descaling solution or the water dispensed during the descaling procedure.

1 Remove the drip tray and the coffee grounds container, empty and clean them and put them back into place. 2 Remove the automatic milk frother from the hot water/ steam dispensing spout. 3 Place a large container (1.5 l) under the coffee dispensing spout. 4 When the display asks 'Start descaling?', press the OK button to start the START descaling procedure. DESCALING? 23 MIN 5 The display reminds you that you have to remove the AquaClean filter. Remove the filter and press the OK button. Note: You can press the escape button to skip descaling. If you want to start the descaling procedure later, press the MENU button, select MENU and scroll to select DESCALING. Press OK to confirm. 6 The display reminds you that you have to empty the drip tray. Press the OK button to confirm. 7 Pour the descaling solution into the water tank. Fill the water tank with fresh water up to the CALC CLEAN level indication. Place the water tank back into the machine. Press the OK button to confirm. - The first phase of the descaling procedure starts. The machine starts dispensing the descaling solution at intervals. - The display shows the descaling icon, the phase indication and the duration. This first phase takes 20 minutes. 8 Let the machine dispense the descaling solution until the water tank is empty. 9 Remove the water tank and rinse it. 22 English

10 Fill the water tank with fresh water up to the CALC CLEAN level 2 indication. Place the water tank back into the machine and press OK. 1 11 Remove and rinse the milk carafe. Fill the milk carafe with water up to the MIN level indication. Insert the milk carafe into the machine and open the AX M CALC CLEAN milk froth dispensing spout. 12 Remove and empty the container and place it back under the coffee CALC CLEAN dispensing spout. Press OK to confirm. 13 The second phase of the descaling procedure starts, which is the rinsing cycle. This phase takes 3 minutes. The display shows the rinsing icon and the duration of the phase. Note: If the water tank is not filled up to the CALC CLEAN level, the machine may require another rinsing cycle. 14 Wait until the machine stops dispensing water. The descaling procedure is finished when the tick appears on the display. 15 Press the OK button to exit the descaling cycle. The machine starts heating up and performs the automatic rinsing cycle. 16 Remove and empty the container. 17 Clean the brew group by performing the 'Weekly brew group cleaning' cycle. 18 Install a new AquaClean filter in the water tank. Tip: Using the AquaClean filter reduces the need for descaling!

What to do if the descaling procedure is interrupted Once the descaling procedure has started, you must let the machine perform the entire procedure until the very end without switching off the machine. If the machine gets stuck during descaling, you can exit the descaling procedure by pressing the standby button. If this occurs, or in case of a power failure or accidental disconnection of the cord, do the following: 1 Empty and rinse the water tank thoroughly. 2 Fill the water tank up to the CALC CLEAN level indication and switch the machine back on. The machine will heat up and perform an automatic rinsing cycle. 3 Before brewing any beverages, perform a manual rinsing cycle.

Note: If the descaling procedure was not completed, the machine will require another descaling procedure as soon as possible. English 23 Warning icons and error codes

Meaning of the warning icons Fill the water tank with fresh The coffee grounds container water to the MAX level is full. Make sure the machine indication. is switched on. Then remove ADD WATER and empty the coffee grounds container.

The bean hopper is empty. The brew group is blocked by Put new coffee beans in the coffee powder. Clean the brew bean hopper. group. ADD COFFEE

The brew group is not in the Insert the drip tray and close machine or it is not inserted the service door. correctly. Insert the brew group.

10 If the display shows an error code, check section 'Meaning of the error codes' to see SUPPORT REQUIRED what the code on the display means and what you can do. The machine cannot be used when this icon is on the display.

Meaning of the error codes

Below you find a list of the error codes that may appear on the display, their meaning and how to solve the problem. If these solutions do not help to remove the error code from the display and bring the machine back to normal working order, contact the Saeco hotline. Contact details can be found in the warranty booklet or on www.saeco.com/care.

Error code Problem Cause Possible solution

01 The coffee grinder is The coffee exit duct is Clean the coffee exit duct thoroughly blocked clogged. with the handle of the measuring spoon or a spoon handle. Switch the appliance off and on again.

03 - 04 There is a problem The brew group is Remove the brew group and clean it with the brew group. dirty. thoroughly (see 'Cleaning the brew group').

The brew group is not Remove the brew group and reinsert positioned correctly. it. Make sure the two reference signs on the side match before you slide the brew group back into the machine. 24 English

Error code Problem Cause Possible solution

05 There is a water There is air in the Remove and place back the water circuit problem. water circuit. tank a couple of times. Make sure you insert it into the machine properly. Check if the water tank compartment is clean.

If you use an AquaClean filter: remove the AquaClean filter from the water tank and shake it to remove all air from the filter. Then place the AquaClean filter back into the water tank.

14 The machine is This can have several Switch the machine off and switch it overheated. causes. back on again after 30 minutes. Try this 2 or 3 times.

Troubleshooting This chapter summarizes the most common problems you could encounter with the machine. If you are unable to solve the problem with the information below, visit www.saeco.com/care for a list of frequently asked questions or contact the Consumer Care Center in your country. Problem Cause Solution

The machine does not The machine is disconnected Check if the mains cord is inserted switch on. or the main switch is in the 'off' correctly. position (0).

Make sure the main switch is set to 'on' position (I).

The machine is in DEMO You pressed the standby Switch the machine off and then on mode. button for more than 8 again with the main switch on the back seconds. of the machine.

The drip tray fills up This is normal. The machine Empty the drip tray when the 'drip tray quickly. uses water to rinse the internal full' indicator pops up through the drip circuit and brew group. Some tray cover. water flows through the internal system directly into the drip tray.

Place a cup under the dispensing spout to collect rinsing water. English 25

Problem Cause Solution

The 'coffee grounds You emptied the coffee Always empty the coffee grounds container full' icon grounds container while the container while the machine is switched remains displayed. machine was switched off. on. If you empty the coffee grounds container when the machine is switched off, the coffee cycle counter is not reset. In that case, the 'empty coffee grounds container' message stays on the display even though the container is not full.

You placed back the coffee Do not place back the coffee grounds grounds container too fast. container until the display message prompts you to put it back.

I cannot remove the brew The brew group is not in the Close the service door. Switch the group. correct position. machine off and back on again. Wait for the 'machine ready' screen to appear and then remove the brew group.

You have not removed the Remove the coffee grounds container coffee grounds container. before you remove the brew group.

I cannot insert the brew The brew group is not in the You did not put the brew group in the group. correct position. correct position before placing it back. Make sure that the lever is in contact with the base of the brew group and that the hook of the brew group is in the correct position.

Reset the machine in the following way: place the drip tray and the coffee grounds container back. Leave the brew group out. Close the service door and switch the machine on and off. Then try to reinsert the brew group.

The machine is still in the You cannot remove the brew group descaling procedure. when the descaling procedure is active. First complete the descaling process and then remove the brew group.

The coffee has too little The grinder is set to a too Adjust the grinder to a finer setting. crema or is watery. coarse setting.

The coffee blend is not the Change the coffee blend. correct one.

The machine is performing its Brew a few cups of coffee. self-adjustment procedure.

The brew group is dirty. Clean the brew group.

Coffee is leaking from the The coffee dispensing spout is Clean the coffee dispensing spout and coffee dispensing spout. clogged. its holes with a pipe cleaner.

The coffee exit duct is clogged. Clean the coffee exit duct. 26 English

Problem Cause Solution

The coffee is not hot The cups you use are cold. Preheat the cups by rinsing them with enough. hot water.

The temperature is set too low. Set the temperature to 'high' in the Check the menu settings. menu.

You added milk. Whether the milk you add is warm or cold, it always decreases the temperature of the coffee to some extent.

The machine grinds the The coffee exit duct is blocked. Clean the coffee exit duct with the coffee beans, but coffee handle of the measuring spoon or a does not come out. spoon handle. Switch the appliance off and on again.

The grinder is set to a too fine Adjust the grinder to a coarser setting. setting.

The brew group is dirty. Clean the brew group.

The coffee dispensing spout is Clean the coffee dispensing spout and dirty. its holes with a pipe cleaner.

The coffee comes out The grinder is set to a too fine Use a different coffee blend or adjust slowly. setting. the grinder.

The brew group is dirty. Clean the brew group.

The coffee exit duct is blocked. Clean the coffee exit duct with the handle of the measuring spoon or a spoon handle.

The machine circuit is blocked Descale the machine. by limescale.

The frothed milk is too The cups are cold. Preheat the cups with hot water. cold.

The milk does not froth. The automatic milk frother is Clean the automatic milk frother and dirty or not assembled or make sure it is correctly assembled and installed correctly. installed.

The type of milk used is not Different types of milk result in different suitable for frothing. amounts of froth and different froth qualities. We have tested the following milk types which proved to deliver a good milk froth result: semi-skimmed or full-fat cow's milk, soy milk and lactose- free milk. Other types of milk have not been tested and may result in a small amount of milk froth. English 27

Problem Cause Solution

I cannot activate the You have already replaced the Descale your machine first and install AquaClean filter and the AquaClean filter 8 times. After the AquaClean filter. Always activate the machine asks for you have replaced the AquaClean filter in the menu. Also do descaling. AquaClean filter 8 times, you this when you replace the filter. need to descale the machine.

The filter has not been Descale your machine first and then replaced in time after the install the AquaClean filter. AquaClean filter icon flashed and the capacity dropped to 0%.

You did not install the First descale the machine and then AquaClean filter during first install a new AquaClean filter. After installation, but after having descaling, the filter counter is reset to brewed approx. 50 coffees 0/8. Always confirm filter activation in (based on 100ml cups). The the machine menu. Also do this after machine has to be completely filter replacement. limescale-free before you install the AquaClean filter.

You did not activate the new or Descale your machine first. Then replaced AquaClean filter in activate the AquaClean filter in the the machine menu. Also after menu. Also do this when you replace the replacing the filter, you need to filter. confirm activation in the machine menu.

The AquaClean filter icon You did not confirm activation Confirm the activation of the filter in the does not appear on the in the machine menu. machine menu. If the display shows display after I replaced 'START CALC CLEAN', you first need to the filter. descale the machine. Remove the AquaClean filter before descaling and reinsert it afterwards.

The AquaClean filter is You have not activated the First descale the machine and then installed, but the AquaClean filter in the machine install a new AquaClean filter. This will descaling message menu. reset the filter counter to 0/8. Always appears. confirm filter activation in the machine menu, also after filter replacement.

The AquaClean filter does You need to remove air from Let air bubbles come out of the filter. not fit. the filter.

There is still water in the water Empty the water tank before you install tank. the filter.

You are trying to install another Only the AquaClean filter fits into the filter than the AquaClean filter. machine.

The rubber o-ring is not Check the packaging for the o-ring and attached to the AquaClean attach it to the AquaClean filter. filter. 28 English

Problem Cause Solution

There is water under the The drip tray is too full and has Empty the drip tray when the 'drip tray machine. overflowed. full' indicator pops up through the drip tray. Always empty the drip tray before you start descaling the machine.

The machine is not placed on a Place the machine on a horizontal horizontal surface. surface so that the 'drip tray full' indicator works properly. START DESCALING? 23 MIN 4219.460.3607.1 (9/2016)

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