Lotus Notes Traveler
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Lotus ® Notes Version 8.5.2 Lotus Notes Traveler Lotus ® Notes Version 8.5.2 Lotus Notes Traveler Note Before using this information and the product it supports, read the information in the Notices section. Second Edition (September, 2010) This edition applies to the version 8.5.2 release and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright IBM Corporation 2005, 2009. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Overview ..............1 Planning for installation and configuration ............45 Planning for installation and Choosing a deployment configuration .....45 configuration ............3 Planning your network topology ......45 Choosing a deployment configuration ......3 Using a virtual private network .....46 Planning your network topology ......3 Using a reverse proxy .........47 Using a virtual private network ......4 Direct connection ..........48 Using a reverse proxy .........5 Remote and local mail file considerations . 48 Direct connection ...........6 Supporting multiple Lotus Domino domains . 49 Remote and local mail file considerations ....6 Server capacity planning .........50 Supporting multiple Lotus Domino domains . 7 Clustering and failover ..........50 Server capacity planning .........8 Downlevel Domino directory servers ......51 Clustering and failover ...........8 Setting auto sync options ..........51 Downlevel Domino directory servers ......9 Configuring scheduled sync ........51 Setting auto sync options ..........9 Using SMS mode for auto sync .......52 Configuring scheduled sync ........9 Setting the heartbeat algorithm maximum Using SMS mode for auto sync .......10 interval ...............53 Setting the heartbeat algorithm maximum Language support ............53 interval ...............11 Lotus mobile installer ...........54 Language support ............11 Planning for security ...........55 Lotus mobile installer ...........12 Moving Lotus Notes Traveler to a new server . 57 Planning for security ...........13 Moving Lotus Notes Traveler to a new server . 15 Installing the Lotus Notes Traveler server ...............59 Installing the Lotus Notes Traveler Before you install ............59 server ...............17 Before you upgrade the server ........60 Before you install ............17 Installing the server on Windows operating systems 61 Before you upgrade the server ........18 Installing the server on Linux operating systems . 61 Installing the server on Windows operating systems 19 Installing using a customized JVM on Windows Installing the server on Linux operating systems . 19 operating systems ............62 Installing using a customized JVM on Windows Installing using a customized JVM on Linux operating systems ............20 operating systems ............62 Installing using a customized JVM on Linux Installing in silent mode on Windows operating operating systems ............20 systems................62 Installing in silent mode on Windows operating Installing in silent mode on Linux operating systems 64 systems................20 Uninstalling Lotus Notes Traveler .......66 Installing in silent mode on Linux operating systems 22 Uninstalling Lotus Notes Traveler .......24 Configuring Lotus Notes Traveler server ...............67 Configuring Lotus Notes Traveler Lotus Notes Traveler server settings ......67 server ...............25 Server document settings .........67 Lotus Notes Traveler server settings ......25 Notes.ini settings ...........71 Server document settings .........25 Lotus Notes Traveler configuration files ....74 Notes.ini settings ...........29 Manually configuring the HTTP server .....75 Lotus Notes Traveler configuration files ....32 Tuning performance of the server .......76 Manually configuring the HTTP server .....33 Configuring ports for a partition .......78 Tuning performance of the server .......34 Securing the connection ..........78 Configuring ports for a partition .......36 Customizing the device configuration process for Securing the connection ..........36 Apple ................79 Customizing the device configuration process for Configuring corporate look up for devices ....81 Apple ................37 Configuring corporate look up for devices ....39 Administering Lotus Notes Traveler . 85 Starting and stopping the server .......85 Overview ..............43 © Copyright IBM Corp. 2005, 2009 iii Assigning device preferences and security settings How do I set other filters on Windows Mobile to devices ...............86 devices? ..............173 Default device preferences and security settings 86 How do I enable SSL support on a Windows Default device preference and security setting Mobile device? ............174 values ..............88 Viewing status and connection information about a Creating a Lotus Notes Traveler policy settings Windows Mobile device ..........174 document ..............94 How do I view the status of my Windows Remote wipe ..............99 Mobile device? ............174 Clearing a wipe request .........100 How do I view the security status of my Updating an SMS mail address ......101 Windows Mobile device? ........175 User managed security .........101 How do I view and clear the log on a Windows Controlling access to Lotus Notes Traveler . 101 Mobile device? ............175 Denying or allowing access to a device ....101 Managing contacts on a Windows Mobile device 176 Restricting access using server document access How do I enable contacts sync on my Windows fields ...............102 Mobile device? ............176 Removing the Internet password from the How do I view my contacts on a Windows person document of a user ........102 Mobile device? ............176 Deleting a user from Lotus Notes Traveler. 102 How do I work with my contacts on my Restricting access by device category ....103 Windows Mobile device? ........177 Rebuilding the Cluster Cache database .....105 Managing your mail on Windows Mobile devices 178 Viewing user and device information .....105 How do I create a message on a Windows Using the LotusTraveler.nsf database .....107 Mobile device? ............178 Console commands ...........108 How do I insert a picture, voice note, or file Tell command considerations and examples . 111 attachment on a Windows Mobile device? . 178 Enabling syncing of read or unread changes . 118 How do I add my text phrases to email or Adding external calendars to your Lotus Notes texts on a Windows Mobile device? ....179 calendar ...............118 How do I access email and customize how it displays in my Inbox on a Windows Mobile Server troubleshooting .......121 device? ..............179 Gathering log files for support .......123 How do I download truncated mail messages Server logs .............123 on a Windows Mobile device? .......179 Device logs .............125 How do I spell check a message on a Windows More information and requesting support ....127 Mobile device? ............180 How do I classify the priority of email messages Troubleshooting, known limitations, on a Windows Mobile device? .......180 How do I reply to a message on a Windows and restrictions ..........129 Mobile device? ............180 Troubleshooting tips ...........129 How do I forward a message on a Windows Windows Mobile troubleshooting......133 Mobile device? ............180 Nokia S60 troubleshooting ........137 How do I move a message to a folder on a Apple troubleshooting .........141 Windows Mobile device? ........181 Android troubleshooting ........149 How do I sync folders on a Windows Mobile Known limitations and restrictions ......152 device? ..............181 Windows Mobile limitations and restrictions 153 How do I delete a message on a Windows Nokia S60 limitations and restrictions ....157 Mobile device? ............181 Apple limitations and restrictions .....161 Processing encrypted mail on a Windows Mobile Android limitations and restrictions .....164 device ................181 More information and requesting IBM support . 166 Managing your notebook and to-do list on a Windows Mobile device ..........182 Using a Windows Mobile device FAQ 167 Managing the calendar on your Windows Mobile How do I Install the client on a Windows Mobile device ................184 device? ...............167 How do I create and manage calendar entries How do I uninstall the client on a Windows on a Windows Mobile device? .......185 Mobile device? .............168 How do I schedule and manage meetings on a How do I configure Lotus Notes Traveler on a Windows Mobile device? ........186 Windows Mobile device? .........168 How do I respond to a meeting invitation on Changing or resetting the Lotus Notes Traveler a Windows Mobile device? .......188 password on your Windows Mobile device . 169 Customizing your Windows Mobile device . 169 Using a Nokia S60 device FAQ ....189 How do I set mail and calendar filters on a How do I install the Nokia security library? . 189 Windows Mobile device? ........172 iv Lotus Notes Traveler: Lotus Notes Traveler Installing the Lotus Notes Traveler client on a How do I download truncated mail messages Nokia device .............189 on a Nokia device? ..........203 How do I install the client using IBM Lotus Processing encrypted mail on a Nokia device. 203 Mobile Installer on a Nokia device? .....190 Managing your notebook and to-do list on Nokia How do I integrate with Lotus Mobile Connect devices ...............205 on a Nokia device? ..........191 Managing the calendar on your Nokia device . 206 How do