DOCSLIB.ORG

LAUNCH X431 V Pro 8 Inch Auto Diagnostic Tool Code Reader Scanner Full Car Model

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
LAUNCH X431 V Pro 8 Inch Auto Diagnostic Tool Code Reader Scanner Full Car Model LAUNCH X431 V Pro 8 inch Auto Diagnostic Tool Code Reader Scanner Full Car model Top 8 Reasons to buy X431 V 8": 1. Completely replace X431 V 8inch and have bigger screen. 2. Support multi-languages: English, German, Japanese, Russian, French, Korea, Arabic, Spanish, Italian, Portuguese, Polish, Turkish, Dutch, Greek, Hungarian, Arabic, Danish, Persian, Romanian, Serbian, Finnish, Swedish and Czech 3. Support communicate with vehicle via Wifi and Bluetooth, Bluetooth distance: 10M(Without Obstacle) 4. Support full system diagnosis and fast running speed, Reasonable PDA design, easy to carry 5. Supports up to 69 car brands about 220 car models from European, USA and Asian 6. No need authorization, no IP and language limitation, customer can use it directly when receive the package, much more convenient 7. Support Australian, Indian and Malaysia Car Models 8. Same software with oversea version X431 Pro Comparison between X431 V 7" and X431 V 8": 1. X431 V 8" have bigger screen size, better view. 2. X431 V 8" has bigger Bluetooth adapter with LED indicator. 3. X431 V 8" has higher hardware configuration. Launch X431 V Update: Launch X431 V 8 inch Table update by One-Click Update , free update online within 2 years. ,it make the device update efficient and convenient. Launch X431 V FAQ: Q: How many car brands can it support? A: It can support for 72kinds of car brands,such as Asian,European and American ect. Q: Which website can I update my machine? A: dbscar.com Q: What different from Launch x431 V with Launch x431 Pro ? A: They are the same product with same software now. What is x431 V Original ? Launch X431 V with Bluetooth/Wifi based on Android system, is a new car malfunction diagnostic device developed by Launch Tech for internet application.X-431 V completely substitutes X431 IV and X431 Diagun III.It passes on Launch advantages in car fault diagnostic technology, such as vast car model coverage,powerful test function, special function and accurate tast data, etc.,X-431 V achieves the full car model and full system fault diagnosis through the bluetoooth communication between DBSCar connector and intelligent mobile terminal. Supported Car Models: 1.European ABARTH ROMEO AUDI BMW CITROEN DACIA FERRARI FIAT FORD(EUR) GAZ JAGUAR LANCIA LANDROVER MASERATI MAYBACH MERCEDES OPEL OPEL(S.A.) PEUGEOT PORSCHE RENAULT ROLLS-ROYCE ROVER SAAB SEAT SKODA SMART SPRINTER VAZ VOLVO VW 2.America CHRYSLER FIAT(BRA) FORD FORD(AUS) GM GM(BRA) HOLDEN 3.Asian ACURA DAEWOO DAIHATSU HM HONDA HYUNDAI INFINITI ISUZU ISUZU(THAILAND) KIA LEXUS LUXGEN MAHINRA MARUTI MAZDA MITSUBISHI NISSAN PERODUA PROTON SSANGYONG SUBARU SUZUKI TATA TOYOTA 4.Chinese BYD CHANGAN CHANGHE GEELY JIAO GREAT WALL HAFEI JAC JINLONG ISUZU LIUWEI_TY QIRUI_TY TIANJIN FAW XINKAI ZHONGSHUN ZHONGTAI ZHONGXING 1. Full Diagnose Function: X431 V can diagnose the electronic control system of prevailing vehicle models covering Asian, European, American and China. Full range car models and full car system diagnose make it a professional automotive diagnostic tool. Diagnosis functions include: Read DTCs, Clear DTCs, Read datastream, Special functions etc; 2. Connecting by Bluetooth X431 V communication via bluetooth, very easy to use. X431 V Pad computer specially designed for Android platform with clear and user-friendly interface. X431 V Pad computer equipped with an exclusive X-431 V protection sleeve to prevent it from being damaged; 3. Browser: Built-in Wi-Fi module makes surfing on the internet freely; 4.Settings: To configure your personalized X-431 V through it; 5. Search: Enables you to locate your target quickly and conveniently; 6. Email: Allows you to send and receive email. External POP3 or IMAP email account for some common Web email service provider can be added; 7.File Manager: You can manage the files or downloaded files stored in SD card efficiently; 8. Other Additional Functions: Alarm, calendar and calculator etc. 9. Applications: Other android based applications can be customized to install or uninstall. Pannel PC Parameters: Operating System:Android CPU:Dual core 1GHz Battery:3000mh, rechargeable polymer lithium battery Standby time:it is subject to the using environment. Generally it can keep working for 4 hours Extension memory card:32G Micro SD(TF) card supported Memory:512MB Storage capacity:2GB LCD:8.0 inch LCD resolution:1024X600 Touch screen:5 points capacitive touch screen Cameras:2 mega rear and 0.3 mega front Working temperature:-10°C ~ 55°C (14°F to 131°F) Storage temperature:-20°C ~ 70°C (-4°F to 158°F) Launch X431 V Diagnostic Connector: Working voltage: 9 ~18V Average working current: About 35mA Standby current: About 25mA Working temperature: -20 to 55℃ Storage temperature: -30 to 70℃ Storage humidity: <80% Working humidity: <60% Launch X431 V Packing List: While opening X-431 V package for the first time, please carefully check the following components: 1pc x X-431 v handset 1pc x Password envelope 1pc x X-431 v protection sleeve 1pc x DBScar diagnostic connector (For connecting OBD II vehicles) 1pc x OBD II extension cable 1pc x Cigarette lighter cable 1pc x Power adaptor 1pc x USB data cable 1pc x Non-16pin connector (For connecting non-OBD II vehicle).
Load more

Recommended publications
  • Analysis of the Dynamic Relationship Between the Emergence Of
    Annals of Business Administrative Science 8 (2009) 21–42 Online ISSN 1347-4456 Print ISSN 1347-4464 Available at www.gbrc.jp ©2009 Global Business Research Center Analysis of the Dynamic Relationship between the Emergence of Independent Chinese Automobile Manufacturers and International Technology Transfer in China’s Auto Industry Zejian LI Manufacturing Management Research Center Faculty of Economics, the University of Tokyo E-mail: [email protected] Abstract: This paper examines the relationship between the emergence of independent Chinese automobile manufacturers (ICAMs) and International Technology Transfer. Many scholars indicate that the use of outside supplies is the sole reason for the high-speed growth of ICAMs. However, it is necessary to outline the reasons and factors that might contribute to the process at the company-level. This paper is based on the organizational view. It examines and clarifies the internal dynamics of the ICAMs from a historical perspective. The paper explores the role that international technology transfer has played in the emergence of ICAMs. In conclusion, it is clear that due to direct or indirect spillover from joint ventures, ICAMs were able to autonomously construct the necessary core competitive abilities. Keywords: marketing, international business, multinational corporations (MNCs), technology transfer, Chinese automobile industry but progressive emergence of independent Chinese 1. Introduction automobile manufacturers (ICAMs). It will also The purpose of this study is to investigate
    [Show full text]
  • Chapter 2 China's Cars and Parts
    Chapter 2 China’s cars and parts: development of an industry and strategic focus on Europe Peter Pawlicki and Siqi Luo 1. Introduction Initially, Chinese investments – across all industries in Europe – especially acquisitions of European companies were discussed in a relatively negative way. Politicians, trade unionists and workers, as well as industry representatives feared the sell-off and the subsequent rapid drainage of industrial capabilities – both manufacturing and R&D expertise – and with this a loss of jobs. However, with time, coverage of Chinese investments has changed due to good experiences with the new investors, as well as the sheer number of investments. Europe saw the first major wave of Chinese investments right after the financial crisis in 2008–2009 driven by the low share prices of European companies and general economic decline. However, Chinese investments worldwide as well as in Europe have not declined since, but have been growing and their strategic character strengthening. Chinese investors acquiring European companies are neither new nor exceptional anymore and acquired companies have already gained some experience with Chinese investors. The European automotive industry remains one of the most important investment targets for Chinese companies. As in Europe the automotive industry in China is one of the major pillars of its industry and its recent industrial upgrading dynamics. Many of China’s central industrial policy strategies – Sino-foreign joint ventures and trading market for technologies – have been established with the aim of developing an indigenous car industry with Chinese car OEMs. These instruments have also been transferred to other industries, such as telecommunications equipment.
    [Show full text]
  • Fulbright-Hays Seminars Abroad Automobility in China Dr. Toni Marzotto
    Fulbright-Hays Seminars Abroad Automobility in China Dr. Toni Marzotto “The mountains are high and the emperor is far away.” (Chinese Proverb)1 Title: The Rise of China's Auto Industry: Automobility with Chinese Characteristics Curriculum Project: The project is part of an interdisciplinary course taught in the Political Science Department entitled: The Machine that Changed the World: Automobility in an Age of Scarcity. This course looks at the effects of mass motorization in the United States and compares it with other countries. I am teaching the course this fall; my syllabus contains a section on Chinese Innovations and other global issues. This project will be used to expand this section. Grade Level: Undergraduate students in any major. This course is part of Towson University’s new Core Curriculum approved in 2011. My focus in this course is getting students to consider how automobiles foster the development of a built environment that comes to affect all aspects of life whether in the U.S., China or any country with a car culture. How much of our life is influenced by the automobile? We are what we drive! Objectives and Student Outcomes: My objective in teaching this interdisciplinary course is to provide students with an understanding of how the invention of the automobile in the 1890’s has come to dominate the world in which we live. Today an increasing number of individuals, across the globe, depend on the automobile for many activities. Although the United States was the first country to embrace mass motorization (there are more cars per 1000 inhabitants in the United States than in any other country in the world), other countries are catching up.
    [Show full text]
  • Poland Regional Cities-Comfort-Vehicle-List
    Make Model Year Oldsmobile 19 Oldsmobile Alero Oldsmobile Aurora Oldsmobile Bravada Oldsmobile Cutlass Supreme Oldsmobile Intrigue Oldsmobile Silhouette Dodge Attitude Dodge Avenger 2013 Dodge Caliber Dodge Caravan 2015 Dodge Challenger Dodge Charger 2013 Dodge Dakota Dodge Dart 2015 Dodge Durango 2013 Dodge Grand Caravan 2015 Dodge Intrepid Dodge JCUV Dodge Journey 2013 Dodge Magnum 2013 Dodge Neon 2015 Dodge Nitro 2013 Dodge Ram 1500 Dodge Ram 2500 Dodge Ram 3500 Dodge Ram 4500 Dodge Ram 700 Dodge Ram Van 2015 Dodge Sprinter Dodge Stratus 2015 Dodge Stretch Limo Dodge Viper Dodge Vision Dodge i10 Land Rover Defender 2013 Land Rover Discovery 2013 Land Rover Freelander 2013 Land Rover Freelander 2 Land Rover LR2 Land Rover LR3 Land Rover LR4 Land Rover Range Rover 2013 Land Rover Range Rover Evoque 2013 Land Rover Range Rover Sport 2013 Land Rover Range Rover Velar 2013 Land Rover Range Rover Vogue 2013 Chevrolet Agile Chevrolet Astra 2015 Chevrolet Astro Chevrolet Avalanche 2013 Chevrolet Aveo Chevrolet Aveo5 Chevrolet Beat Chevrolet Blazer Chevrolet Bolt Chevrolet CMV Chevrolet Camaro Chevrolet Caprice Chevrolet Captiva 2013 Chevrolet Cavalier Chevrolet Celta Chevrolet Chevy Chevrolet City Express Chevrolet Classic Chevrolet Cobalt 2015 Chevrolet Colorado Chevrolet Corsa Chevrolet Corsa Sedan Chevrolet Corsa Wagon Chevrolet Corvette Chevrolet Corvette ZR1 Chevrolet Cruze 2015 Chevrolet Cruze Sport6 Chevrolet Dmax Chevrolet Enjoy Chevrolet Epica 2013 Chevrolet Equinox 2013 Chevrolet Esteem Chevrolet Evanda 2013 Chevrolet Exclusive Chevrolet
    [Show full text]
  • CHINA CORP. 2015 AUTO INDUSTRY on the Wan Li Road
    CHINA CORP. 2015 AUTO INDUSTRY On the Wan Li Road Cars – Commercial Vehicles – Electric Vehicles Market Evolution - Regional Overview - Main Chinese Firms DCA Chine-Analyse China’s half-way auto industry CHINA CORP. 2015 Wan Li (ten thousand Li) is the Chinese traditional phrase for is a publication by DCA Chine-Analyse evoking a long way. When considering China’s automotive Tél. : (33) 663 527 781 sector in 2015, one may think that the main part of its Wan Li Email : [email protected] road has been covered. Web : www.chine-analyse.com From a marginal and closed market in 2000, the country has Editor : Jean-François Dufour become the World’s first auto market since 2009, absorbing Contributors : Jeffrey De Lairg, over one quarter of today’s global vehicles output. It is not Du Shangfu only much bigger, but also much more complex and No part of this publication may be sophisticated, with its high-end segment rising fast. reproduced without prior written permission Nevertheless, a closer look reveals China’s auto industry to be of the publisher. © DCA Chine-Analyse only half-way of its long road. Its success today, is mainly that of foreign brands behind joint- ventures. And at the same time, it remains much too fragmented between too many builders. China’s ultimate goal, of having an independant auto industry able to compete on the global market, still has to be reached, through own brands development and restructuring. China’s auto industry is only half-way also because a main technological evolution that may play a decisive role in its future still has to take off.
    [Show full text]
  • Chinese Carmakes General Information
    C O N T E N T 1 Chinese Carmakes – General Situation 2 What Do We Have In Update 3/2005? 3 Which Carmakes Are Sold Out Of China? 4 What Is Built In China? – Co-operators In China 5 Websites of the new carmakers 1. Chinese Carmakes – General Situation Over the last months more and more carmakes from China got into the European Market. With this Color News we try to answer as much questions about these new brands as we are able to. We would like to share with you all informations we have today – but still there are holes to fill in. 2. What Do We Have In Update 3/2005? In the update 3/2005 (coming up in December) you will find four new carmakers with European formulae: 1. Brilliance 5 colors 2. Geely 25 colors 3. Great Wall 5 colors 4. Jiangling 9 colors Some formulae are just copied from the Chinese formulae if we had no panel available. Thus you will only find formulae for our conventional paint systems. For the colors we got panels there are also the waterborne formulae available. Additional carmakers will be inserted if we get panels or formulae from our colleagues in China. 3. Which Carmakers Are Sold Out Of China? At the moment we know the following: BYD Auto Flyer exported to Russia Brilliance / Jinbei Cars (Zhonghua) exported to Europe and the Middle-East (Jinbei) First Auto Vans exported to Russia Geely Cars exported to the Middle-East Great Wall Cars exported to Russia Iritobus Busses exported to Russia Jiangling Cars exported to the Netherlands Xinkai Cars exported to Russia 4.
    [Show full text]
  • State of Automotive Technology in PR China - 2014
    Lanza, G. (Editor) Hauns, D.; Hochdörffer, J.; Peters, S.; Ruhrmann, S.: State of Automotive Technology in PR China - 2014 Shanghai Lanza, G. (Editor); Hauns, D.; Hochdörffer, J.; Peters, S.; Ruhrmann, S.: State of Automotive Technology in PR China - 2014 Institute of Production Science (wbk) Karlsruhe Institute of Technology (KIT) Global Advanced Manufacturing Institute (GAMI) Leading Edge Cluster Electric Mobility South-West Contents Foreword 4 Core Findings and Implications 5 1. Initial Situation and Ambition 6 Map of China 2. Current State of the Chinese Automotive Industry 8 2.1 Current State of the Chinese Automotive Market 8 2.2 Differences between Global and Local Players 14 2.3 An Overview of the Current Status of Joint Ventures 24 2.4 Production Methods 32 3. Research Capacities in China 40 4. Development Focus Areas of the Automotive Sector 50 4.1 Comfort and Safety 50 4.1.1 Advanced Driver Assistance Systems 53 4.1.2 Connectivity and Intermodality 57 4.2 Sustainability 60 4.2.1 Development of Alternative Drives 61 4.2.2 Development of New Lightweight Materials 64 5. Geographical Structure 68 5.1 Industrial Cluster 68 5.2 Geographical Development 73 6. Summary 76 List of References 78 List of Figures 93 List of Abbreviations 94 Edition Notice 96 2 3 Foreword Core Findings and Implications . China’s market plays a decisive role in the . A Chinese lean culture is still in the initial future of the automotive industry. China rose to stage; therefore further extensive training and become the largest automobile manufacturer education opportunities are indispensable.
    [Show full text]
  • 2009-Mmrc-269
    MMRC DISCUSSION PAPER SERIES No. 269 The Role of International Technology Transfer in the Chinese Automotive Industry Zejian Li, Ph.D. Project Research Associate Manufacturing Management Research Center (MMRC) Faculty of Economics, THE UNIVERSITY OF TOKYO July 2009 東京大学ものづくり経営研究センター Manufacturing Management Research Center (MMRC) Discussion papers are in draft form distributed for purposes of comment and discussion. Contact the author for permission when reproducing or citing any part of this paper. Copyright is held by the author. http://merc.e.u-tokyo.ac.jp/mmrc/dp/index.html The Role of International Technology Transfer in the Chinese Automotive Industry Zejian Li, Ph.D. (E-mail: [email protected]) Project Research Associate Manufacturing Management Research Center (MMRC) Faculty of Economics, THE UNIVERSITY OF TOKYO May 2009 Abstract The so called Independent Chinese Automobile Manufacturers (ICAMs), such as CHERY, Geely and BYD, emerged at the end of 1990's as new entrants to Chinese passenger vehicle market and have achieved remarkable growth. The phenomenon of these autonomous Chinese Automakers is drawing increasing attention not only from academia but also from business and government circles. This paper attempts to clarify the relationship between emergence of ICAMs and International Technology Transfer. Many scholars indicate the use of outside supplies (of engines and other key-parts), as a sole reason for high-speed growth of ICAMs. However, the internal approach, at a level of how companies act, is also necessary to outline all the reasons and factors that might contribute to the process. This paper, based on organizational view, starts from historical perspective and clarifies the internal dynamics of the ICAMs.
    [Show full text]
  • TABLAS PARA ACTUALIZAR LA WEB.Xlsx
    ANEXO TABLA DE VALORES REFERENCIALES DE VEHÍCULOS, SEGÚN CATEGORÍAS, MARCAS Y MODELOS, PARA EFECTOS DE DETERMINAR LA BASE IMPONIBLE DEL IMPUESTO AL PATRIMONIO VEHICULAR CORRESPONDIENTE AL EJERCICIO 2015 (VALORES EXPRESADOS EN NUEVOS SOLES) AÑO DE FABRICACIÓN CATEGORÍA VEHICULAR MARCA MODELO DE VEHICULO PUBLICADO PARA EL 2014 MODELO DE VEHICULO APROBADO PARA EL 2015 2014 2013 2012 A1 BYD FO COMFORT FO COMFORT 22,420 20,180 17,940 A1 BYD FO G-I FO G-I 23,880 21,490 19,100 A1 BYD FO GL-I FO GL-I 25,380 22,840 20,300 A1 BYD FO GLX-I FO GLX-I 29,860 26,870 23,890 A1 BYD FO LUXURY FO LUXURY 29,620 26,660 23,700 A1 BYD OTROS MODELOS OTROS MODELOS 25,380 22,840 20,300 A1 CHANGAN BENNI 1.0L MT AC 23,880 21,490 19,100 A1 CHANGAN BENNI ADVANTAGE 24,480 22,030 19,580 A1 CHANGAN BENNI BASIC 21,490 19,340 17,190 A1 CHANGAN BENNI LUXURY 27,470 24,720 21,980 A1 CHANGAN BENNY 1.0 BENNY 1.0 23,880 21,490 19,100 A1 CHANGAN MINI BENNI 1.0 MT MINI BENNI 1.0 MT 21,490 19,340 17,190 A1 CHANGAN MINI BENNI ADVANTAGE MINI BENNI ADVANTAGE 24,480 22,030 19,580 A1 CHANGAN MINI BENNI LUXURY MINI BENNI LUXURY 27,470 24,720 21,980 A1 CHANGAN OTROS MODELOS OTROS MODELOS 24,180 21,760 19,340 A1 CHANGHE CH7101BE CH7101BE 23,910 21,520 19,130 A1 CHANGHE IDEAL 20,920 18,830 16,740 A1 CHANGHE OTROS MODELOS OTROS MODELOS 22,420 20,180 17,940 A1 CHERY QQ 0.8 QQ 0.8 20,890 18,800 16,710 A1 CHERY QQ 1.0 MT 23,880 21,490 19,100 A1 CHERY QQ AC 0.8 MT QQ AC 0.8 MT 20,890 18,800 16,710 A1 CHERY OTROS MODELOS OTROS MODELOS 22,390 20,150 17,910 A1 CHEVROLET CORSA 3P CORSA 3P 26,870 24,180 21,500 A1 CHEVROLET CORSA 5P CORSA 5P 35,270 31,740 28,220 A1 CHEVROLET CORSA HATCHBACK CORSA HATCHBACK 22,690 20,420 18,150 A1 CHEVROLET CORSA SUPER CORSA SUPER 32,850 29,570 26,280 A1 CHEVROLET SPARK SPARK 26,270 23,640 21,020 A1 CHEVROLET SPARK 0.8 SPARK 0.8 26,870 24,180 21,500 A1 CHEVROLET SPARK 1.0 SPARK 1.0 29,860 26,870 23,890 A1 CHEVROLET SPARK HB SPARK HB 28,540 25,690 22,830 A1 CHEVROLET SPARK LITE 0.8 MT BASE SPARK LITE 0.8 MT BASE 26,270 23,640 21,020 A1 CHEVROLET SPARK LITE LT 0.8 MEC.
    [Show full text]
  • Chongqing Changan Automobile Company Limited 2013 Annual
    Chongqing Changan Automobile Company Limited 2013 Annual Report April, 2013 Chapter 1 Important Notice, Contents, and Definitions The Board of Directors, the Board of Supervisors, Directors, Supervisors and Senior Executives of our company hereby guarantee that no false or misleading statement or major omission was made to the materials in this report and that they will assume all the responsibilities, individually and jointly, for the trueness, accuracy and completeness of the contents of this report. Chairman of the Board Xu Liuping, the Chief Financial Officer Wang kun and the responsible person of the accounting institution (Accountant in charge) Hua Zhanbiao hereby declare that the Financial Statements enclosed in this annual report are true, accurate and complete. Other directors attended the board meeting on auditing the report except for the following directors: Name of the Director Reasons for the absence Name of the consignee Wang zhixiong On Business Chen zhong The preplan profit distribution of the Company deliberated and approved by the Board is: taking the total shares as of Dec. 31, 2013 as the radix, sending cash dividends of RMB 1 Yuan (tax included) per every 10 shares to its all shareholders, and not converting capital reserve into share capital. The prospective description regarding future business plan and development strategy in this report does not constitute virtual commitment. The investors shall pay attention to the risk. The report shall be presented in both Chinese and English, and should there be any conflicting understanding of the text, the Chinese version shall prevail. 1 CONTENTS Chapter 1 Important Notice, Contents, and Definitions ............................................
    [Show full text]
  • Internationalization and Distribution Strategies of the Chinese Automotive Sector: the Case of Colombia and Peru
    Internationalization and distribution strategies of the Chinese automotive sector: The case of Colombia and Peru ABSTRACT When the Chinese auto industry decided to stop supplying the local market and expand to the western market, it had to evaluate the best alternative to market its brands. This article develops, on the one hand, from a conceptual approach, the modes of entry and the forms of distribution follow the automotive brands; and on the other hand, from an applied approach, the internationalization and distribution strategies of the Chinese brands (Changan, Great Wall, Haval, JAC and BAIC) of light vehicles present in Colombia and Peru. In this second part you can know the history of each of these brands since they arrived in each of the countries chosen as a case study, its evolution and its current behavior. KEYWORDS Internationalization - Distribution - Automotive industry - Chinese brands - Colombia - Peru 1. INTRODUCTION The automotive sector, in the countries where it is a big business, is one aspect of development for the benefits that it represents for its economy, among them, consumption, employment generation and foreign exchange income, but also in improving the quality of transport of its inhabitants. Although the industry is well developed in the United States, Europe and the Asian continent, it is expected that it will also develop in Latin America, a region that already represents the fourth largest market in the world. Speaking of Latin America, it shows that in this region three groups of countries are distinguished. The first one, consisting only of Brazil, which, due to the size of its population, consumes almost all of the vehicles it assembles.
    [Show full text]
  • New-Vehicle Owners in China Tend to Spend at Non-Dealers Despite Warranty, J.D
    New-Vehicle Owners in China Tend to Spend at Non-Dealers despite Warranty, J.D. Power Finds Audi, Beijing Hyundai Rank Highest in Customer Satisfaction in Respective Segments BEIJING: 27 July 2017 — Vehicle owners in China often turn to non-dealers in the early stages of ownership even when most vehicles are still under warranty, according to the J.D. Power 2017 China Customer Service Index (CSI) Study,SM released today. Owners of 1- to 4-year-old vehicles have made an average of 3.2 visits to dealers and 0.9 to non-dealers for service in the past year. Among new-vehicle owners who indicate having spent on non-dealer service, 71% have visited non-dealers for service over the past 12 months in spite of warranty. Their expenditures on service at dealers and non-dealers in the past year is very close—an average of RMB2,450; USD362 and RMB2,098; USD310, respectively. Car service chain stores and street quick-service centers, which combined account for 66% of all non-dealer service, have become the primary competitors to dealerships. In addition to convenience of location (43%), other top reasons for visiting non-dealers for service include open on convenient days/hours (23%); recommendation from a friend or relative (23%); and speedy service (21%). New-vehicle owners visit non-dealers mainly for such services as lube/ oil/ filter change (40%); other routine maintenance (33%); emergency repairs (24%); and non-emergency repairs (22%). “These reasons are closely associated with service quality and customers’ satisfaction,” said Ann Xie, senior research director at J.D.
    [Show full text]