2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index 4 EVER LIFE COMPANY 27,232 0 0 0 5 STAR LIFE INSURANCE COMPANY 532,167 0 0 0 AAA LIFE INSURANCE COMPANY 7,847,654 0 0 0 ABILITY INSURANCE COMPANY 584 0 0 0 ACCORDIA LIFE AND ANNUITY COMPANY 2,875,943 1 1 23.49 AETNA LIFE INSURANCE COMPANY 5,710,825 0 0 0 LIFE INSURANCE COMPANY OF NORTH AMERICA 9,267,368 1 0 0 ASSURANCE COMPANY 3,698,170 0 0 0 ALLSTATE LIFE INSURANCE COMPANY 4,186,678 0 0 0 AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA 25,820 0 0 0 AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY 672 0 0 0 AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 1,810,881 0 0 0 AMERICAN FAMILY LIFE INSURANCE COMPANY 7,398,327 0 0 0 AMERICAN FIDELITY ASSURANCE COMPANY 3,432,690 0 0 0 AMERICAN FIDELITY LIFE INSURANCE COMPANY 23,815 0 0 0 AMERICAN GENERAL LIFE INSURANCE COMPANY 20,993,060 7 0 0 AMERICAN HEALTH AND LIFE INSURANCE COMPANY 1,714,238 0 0 0 AMERICAN HERITAGE LIFE INSURANCE COMPANY 403,461 0 0 0 AMERICAN INCOME LIFE INSURANCE COMPANY 12,012,721 4 2 11.25 AMERICAN MEMORIAL LIFE INSURANCE COMPANY 3,245,344 3 0 0 AMERICAN NATIONAL INSURANCE COMPANY 4,348,016 1 0 0 AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS 6,674 0 0 0 AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK 371 0 0 0 AMERICAN PUBLIC LIFE INSURANCE COMPANY 663 0 0 0 AMERICAN REPUBLIC CORP INSURANCE COMPANY 871 0 0 0 AMERICAN REPUBLIC INSURANCE COMPANY 61,486 0 0 0 AMERICAN UNITED LIFE INSURANCE COMPANY 2,827,338 0 0 0 AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS 1,089,738 0 0 0 AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 1,472,993 1 0 0 AMERITAS LIFE INSURANCE CORPORATION 5,208,985 0 0 0 AMICA LIFE INSURANCE COMPANY 999,172 0 0 0 ANTHEM LIFE INSURANCE COMPANY 40,843 0 0 0 ASSURED LIFE ASSOCIATION 46,265 0 0 0 ASSURITY LIFE INSURANCE COMPANY 804,312 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY 1,184,894 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK 32,542 0 0 0 ATHENE ANNUITY AND LIFE COMPANY 2,206,906 3 3 91.82 AURORA NATIONAL LIFE ASSURANCE COMPANY 162,284 0 0 0 AUTO-OWNERS LIFE INSURANCE COMPANY 49,154 0 0 0 EQUITABLE LIFE AND ANNUITY COMPANY 89,893 0 0 0 AXA EQUITABLE LIFE INSURANCE COMPANY 7,948,263 0 0 0 BALTIMORE LIFE INSURANCE COMPANY (THE) 279,279 0 0 0 BANKERS FIDELITY LIFE INSURANCE COMPANY 6,541 0 0 0 BANKERS LIFE AND CASUALTY COMPANY 5,176,599 4 0 0 BANNER LIFE INSURANCE COMPANY 13,411,542 0 0 0 BENEFICIAL LIFE INSURANCE COMPANY 1,359,766 0 0 0 BERKLEY LIFE AND HEALTH INSURANCE COMPANY 1,057 0 0 0 BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA 112,833 0 0 0 BEST LIFE AND HEALTH INSURANCE COMPANY 11,444 0 0 0 BOSTON MUTUAL LIFE INSURANCE COMPANY 159,437 1 0 0 BRIGHTHOUSE LIFE INSURANCE COMPANY 11,065,303 1 0 0 C. M. LIFE INSURANCE COMPANY 885,366 0 0 0 CANADA LIFE ASSURANCE COMPANY (THE) 304,116 0 0 0 CATHOLIC FINANCIAL LIFE 78,616 0 0 0 CATHOLIC ORDER OF FORESTERS 38,108 0 0 0 CENTRAL SECURITY LIFE INSURANCE COMPANY 10,711 0 0 0 CENTRAL STATES HEALTH & LIFE CO OF OMAHA 17,380 0 0 0 CHESAPEAKE LIFE INSURANCE COMPANY (THE) 229,390 0 0 0 CHRISTIAN FIDELITY LIFE INSURANCE COMPANY 1,659 0 0 0 CICA LIFE INSURANCE COMPANY OF AMERICA 3,224 0 0 0 CIGNA HEALTH AND LIFE INSURANCE COMPANY (23) 0 0 0 CINCINNATI LIFE INSURANCE COMPANY (THE) 2,186,002 0 0 0 CMFG LIFE INSURANCE COMPANY 5,394,394 0 0 0 COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 2,031,229 0 0 0 COLONIAL PENN LIFE INSURANCE COMPANY 2,230,089 0 0 0 COLORADO BANKERS LIFE INSURANCE COMPANY 218,098 0 0 0 COLUMBIAN LIFE INSURANCE COMPANY 289,465 0 0 0 COLUMBIAN MUTUAL LIFE INSURANCE COMPANY 22,067 0 0 0 COLUMBUS LIFE INSURANCE COMPANY 1,198,311 0 0 0 COMBINED INSURANCE COMPANY OF AMERICA 573,526 0 0 0 COMMONWEALTH ANNUITY AND LIFE INSURANCE COMPANY 548,826 0 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index COMPANION LIFE INSURANCE COMPANY 65,486 0 0 0 CONNECTICUT GENERAL LIFE INSURANCE COMPANY 1,330,389 0 0 0 CONTINENTAL AMERICAN INSURANCE COMPANY 46,052 0 0 0 CONTINENTAL GENERAL INSURANCE COMPANY 68,041 0 0 0 CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, 42,076 0 0 0 COUNTRY INVESTORS LIFE ASSURANCE COMPANY 1,320,472 0 0 0 COUNTRY LIFE INSURANCE COMPANY 23,058,838 1 0 0 CROATIAN FRATERNAL UNION OF AMERICA 5,025 0 0 0 CSI LIFE INSURANCE COMPANY 2,695 0 0 0 DEARBORN LIFE INSURANCE COMPANY 21,064 0 0 0 DELAWARE AMERICAN LIFE INSURANCE COMPANY 20,304 0 0 0 DELAWARE LIFE INSURANCE COMPANY 77,443 0 0 0 ELCO MUTUAL LIFE AND ANNUITY 2,257 0 0 0 ELIPS LIFE INSURANCE COMPANY 2,950 0 0 0 EMC NATIONAL LIFE COMPANY 147,711 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA 3,597,307 1 0 0 EQUITABLE LIFE AND CASUALTY INSURANCE COMPANY 204,229 0 0 0 EQUITRUST LIFE INSURANCE COMPANY 143,507 0 0 0 EVERENCE ASSOCIATION, INC. 33,030 0 0 0 FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA 9,921 0 0 0 FAMILY LIFE INSURANCE COMPANY 159,447 0 0 0 FARM BUREAU LIFE INSURANCE COMPANY 474,134 0 0 0 FARMERS NEW WORLD LIFE INSURANCE COMPANY 25,588,502 4 0 0 FEDERAL LIFE INSURANCE COMPANY 5,271 0 0 0 FEDERATED LIFE INSURANCE COMPANY 1,760,137 0 0 0 FIDELITY & GUARANTY LIFE INSURANCE COMPANY 2,253,813 0 0 0 FIDELITY INVESTMENTS LIFE INSURANCE COMPANY 128,089 0 0 0 FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY 1,487,355 1 0 0 FIDELITY SECURITY LIFE INSURANCE COMPANY 127,067 0 0 0 FIRST ALLMERICA FINANCIAL LIFE INSURANCE COMPANY 58,433 0 0 0 FIRST CATHOLIC SLOVAK LADIES ASSOCIATION OF THE UNITED STATES OF AMERICA 152 0 0 0 FIRST PENN-PACIFIC LIFE INSURANCE COMPANY 927,333 0 0 0 FORESTERS LIFE INSURANCE AND ANNUITY COMPANY 2,552,013 2 0 0 FORETHOUGHT LIFE INSURANCE COMPANY 4,273,717 1 0 0 FREEDOM LIFE INSURANCE COMPANY OF AMERICA 14,808 0 0 0 FUNERAL DIRECTORS LIFE INSURANCE COMPANY 70,908 0 0 0 GARDEN STATE LIFE INSURANCE COMPANY 161,470 0 0 0 GENERAL FIDELITY LIFE INSURANCE COMPANY 2,308 0 0 0 GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 12,847,642 1 0 0 GENWORTH LIFE INSURANCE COMPANY 2,210,103 1 0 0 GERBER LIFE INSURANCE COMPANY 2,735,251 1 0 0 AND ACCIDENT INSURANCE COMPANY 4,223,164 1 0 0 GOLDEN RULE INSURANCE COMPANY 85,441 0 0 0 GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY 146,857 0 0 0 GPM HEALTH AND LIFE INSURANCE COMPANY 175,258 0 0 0 GREAT AMERICAN LIFE INSURANCE COMPANY 157,104 0 0 0 GREAT SOUTHERN LIFE INSURANCE COMPANY 615,343 0 0 0 GREAT WESTERN INSURANCE COMPANY 5,630,579 0 0 0 GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 6,237,955 0 0 0 GUARANTEE TRUST LIFE INSURANCE COMPANY 52,913 0 0 0 GUARANTY INCOME LIFE INSURANCE COMPANY 1,253 0 0 0 GUARDIAN INSURANCE & ANNUITY COMPANY, INC. (THE) 135,003 0 0 0 GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE) 34,166,795 1 0 0 GUGGENHEIM LIFE AND ANNUITY COMPANY 276,142 0 0 0 HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 16,576,082 0 0 0 HCC LIFE INSURANCE COMPANY 307,440 0 0 0 HEALTH NET LIFE INSURANCE COMPANY 2,666 0 0 0 HOMESTEADERS LIFE COMPANY 1,313,644 0 0 0 HORACE MANN LIFE INSURANCE COMPANY 1,107,256 0 0 0 IA AMERICAN LIFE INSURANCE COMPANY 142,987 0 0 0 IDEALIFE INSURANCE COMPANY 7,808 0 0 0 MUTUAL LIFE INSURANCE COMPANY 207,833 0 0 0 INDEPENDENT ORDER OF FORESTERS 6,399,322 1 0 0 INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT 556 0 0 0 INDUSTRIAL ALLIANCE INSURANCE AND , INC. 29,976 0 0 0 INTEGRITY LIFE INSURANCE COMPANY 1,756 0 0 0 INTRAMERICA LIFE INSURANCE COMPANY 695 0 0 0 INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA 36,856 0 0 0 INSURANCE COMPANY 6,384,749 5 1 10.58 JEFFERSON NATIONAL LIFE INSURANCE COMPANY 45,685 0 0 0 JOHN ALDEN LIFE INSURANCE COMPANY 43,535 0 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY 4,057 0 0 0 JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 36,914,283 2 0 0 KANSAS CITY LIFE INSURANCE COMPANY 2,800,429 0 0 0 5,845,869 1 0 0 LAFAYETTE LIFE INSURANCE COMPANY (THE) 2,311,378 0 0 0 LANDMARK LIFE INSURANCE COMPANY 819 0 0 0 LIBERTY BANKERS LIFE INSURANCE COMPANY 54,515 0 0 0 LIBERTY NATIONAL LIFE INSURANCE COMPANY 569,958 0 0 0 LIFE INSURANCE COMPANY OF NORTH AMERICA 13,795,712 1 0 0 LIFE INSURANCE COMPANY OF THE SOUTHWEST 6,442,246 0 0 0 LIFE OF THE SOUTH INSURANCE COMPANY 128,507 0 0 0 LIFEMAP ASSURANCE COMPANY 9,328,908 0 0 0 LIFESECURE INSURANCE COMPANY 6,492 0 0 0 LIFESHIELD NATIONAL INSURANCE CO. 16,146 0 0 0 LIFEWISE ASSURANCE COMPANY 548 0 0 0 LINCOLN BENEFIT LIFE COMPANY 12,591,035 2 0 0 LINCOLN HERITAGE LIFE INSURANCE COMPANY 3,254,982 0 0 0 LINCOLN LIFE & ANNUITY COMPANY OF NEW YORK 152,715 0 0 0 LINCOLN LIFE ASSURANCE COMPANY OF BOSTON 7,235,117 0 0 0 LINCOLN NATIONAL LIFE INSURANCE COMPANY (THE) 80,439,280 6 1 0.84 LOYAL AMERICAN LIFE INSURANCE COMPANY 43,902 0 0 0 LUMICO LIFE INSURANCE COMPANY 591,816 2 1 114.13 MADISON NATIONAL LIFE INSURANCE COMPANY, INC. 81,531 0 0 0 MANHATTAN LIFE INSURANCE COMPANY (THE) 46,759 0 0 0 MANHATTAN NATIONAL LIFE INSURANCE COMPANY 92,378 1 0 0 MANHATTANLIFE ASSURANCE COMPANY OF AMERICA 21,051 0 0 0 MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 33,484,379 4 1 2.02 MEDICO INSURANCE COMPANY 26,008 0 0 0 MEDICO LIFE AND HEALTH INSURANCE COMPANY 798 0 0 0 MEMBERS LIFE INSURANCE COMPANY 4,609 0 0 0 MERIT LIFE INSURANCE COMPANY (27,923) 0 0 0 METROPOLITAN LIFE INSURANCE COMPANY 41,430,900 4 2 3.26 METROPOLITAN TOWER LIFE INSURANCE COMPANY 6,524,536 0 0 0 MIDLAND NATIONAL LIFE INSURANCE COMPANY 11,278,510 0 0 0 MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE 93,000 0 0 0 MIDWESTERN UNITED LIFE INSURANCE COMPANY 9,901 0 0 0 LIFE INSURANCE COMPANY 23,395,297 1 0 0 MML BAY STATE LIFE INSURANCE COMPANY 330,833 0 0 0 MODERN WOODMEN OF AMERICA 633,854 0 0 0 MONARCH LIFE INSURANCE COMPANY 4,228 0 0 0 MONY LIFE INSURANCE COMPANY 2,564,832 1 0 0 MUTUAL OF AMERICA LIFE INSURANCE COMPANY 32,599 0 0 0 MUTUAL TRUST LIFE INS COMPANY, A PAN-AMERICAN LIFE INS GROUP STOCK COMPANY 3,145,028 0 0 0 NASSAU LIFE AND ANNUITY COMPANY 119,552 0 0 0 NASSAU LIFE INSURANCE COMPANY 1,572,002 0 0 0 NASSAU LIFE INSURANCE COMPANY OF KANSAS 66,618 0 0 0 NASSAU LIFE INSURANCE COMPANY OF TEXAS 58,772 1 1 1149.28 NATIONAL BENEFIT LIFE INSURANCE COMPANY 68,491 0 0 0 NATIONAL CATHOLIC SOCIETY OF FORESTERS 105,426 0 0 0 NATIONAL FARMERS UNION LIFE INSURANCE COMPANY 7,522 0 0 0 NATIONAL FOUNDATION LIFE INSURANCE COMPANY 780 0 0 0 NATIONAL GUARDIAN LIFE INSURANCE COMPANY 4,518,224 1 0 0 NATIONAL HEALTH INSURANCE COMPANY 24,375 1 1 2771.1 NATIONAL LIFE INSURANCE COMPANY 2,676,198 0 0 0 NATIONAL TEACHERS ASSOCIATES LIFE INSURANCE COMPANY 146 0 0 0 NATIONAL WESTERN LIFE INSURANCE COMPANY 158,120 0 0 0 NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY 14,862,808 0 0 0 NATIONWIDE LIFE INSURANCE COMPANY 7,636,907 1 0 0 NEW ENGLAND LIFE INSURANCE COMPANY 788,880 0 0 0 NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION 13,669,329 0 0 0 NEW YORK LIFE INSURANCE COMPANY 55,144,051 4 1 1.22 INSURANCE COMPANY OF AMERICA 394 0 0 0 NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 9,709,582 3 0 0 LIFE INSURANCE CO 94,964,560 0 0 0 NYLIFE INSURANCE COMPANY OF ARIZONA 341,923 0 0 0 OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA 207,328 1 0 0 OCEANVIEW LIFE AND ANNUITY COMPANY 4,385 0 0 0 NATIONAL LIFE ASSURANCE CORPORATION 5,949,162 0 0 0 OHIO NATIONAL LIFE INSURANCE COMPANY (THE) 3,608,032 0 0 0 OHIO STATE LIFE INSURANCE COMPANY 174,021 0 0 0 OLD AMERICAN INSURANCE COMPANY 2,176,815 1 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index OLD REPUBLIC LIFE INSURANCE COMPANY 103,549 0 0 0 OPTUM INSURANCE OF OHIO, INC. 2,907 0 0 0 OXFORD LIFE INSURANCE COMPANY 173,207 0 0 0 PACIFIC GUARDIAN LIFE INSURANCE COMPANY, LIMITED 270,482 0 0 0 PACIFIC LIFE & ANNUITY COMPANY 3,426 0 0 0 PACIFIC LIFE INSURANCE COMPANY 39,564,366 1 0 0 PAN-AMERICAN ASSURANCE COMPANY 46,163 0 0 0 PAN-AMERICAN LIFE INSURANCE COMPANY 23,916 0 0 0 PARK AVENUE LIFE INSURANCE COMPANY 1,046 0 0 0 PAUL REVERE LIFE INSURANCE COMPANY 7,808 0 0 0 PAVONIA LIFE INSURANCE COMPANY OF MICHIGAN 174,719 0 0 0 PENN INSURANCE AND ANNUITY COMPANY (THE) 4,961,809 0 0 0 PENN MUTUAL LIFE INSURANCE COMPANY 7,206,792 0 0 0 PHL VARIABLE INSURANCE COMPANY 1,112,721 0 0 0 PHYSICIANS LIFE INSURANCE COMPANY 1,599,584 0 0 0 PIONEER AMERICAN INSURANCE COMPANY 291,437 0 0 0 PIONEER MUTUAL LIFE INSURANCE COMPANY 553,793 0 0 0 PIONEER SECURITY LIFE INSURANCE COMPANY 99,273 0 0 0 PLATEAU INSURANCE COMPANY 184,149 0 0 0 POLISH NATIONAL ALLIANCE OF THE UNITED STATES 922 0 0 0 LIFE INSURANCE COMPANY 15,206,156 1 0 0 PRINCIPAL LIFE INSURANCE COMPANY 7,758,278 0 0 0 PRINCIPAL NATIONAL LIFE INSURANCE COMPANY 8,722,552 0 0 0 PROFESSIONAL INSURANCE COMPANY 416 0 0 0 AND ANNUITY INSURANCE COMPANY 15,291 0 0 0 PROTECTIVE LIFE INSURANCE COMPANY 15,223,565 5 0 0 PROVIDENT AMERICAN LIFE & HEALTH INSURANCE COMPANY 20,714 0 0 0 PROVIDENT LIFE & ACCIDENT INSURANCE COMPANY 1,503,546 0 0 0 PRUCO LIFE INSURANCE COMPANY 31,403,424 0 0 0 PRUDENTIAL ANNUITIES LIFE ASSURANCE CORPORATION 26,245 0 0 0 PRUDENTIAL INSURANCE COMPANY OF AMERICA 24,815,813 3 0 0 PURITAN LIFE INSURANCE COMPANY OF AMERICA 44,812 0 0 0 RELIABLE LIFE INSURANCE COMPANY (THE) 2,392 0 0 0 RELIANCE INSURANCE COMPANY 3,418,603 1 0 0 RELIASTAR LIFE INSURANCE COMPANY 11,329,606 1 0 0 RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK 82,486 0 0 0 RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 286 0 0 0 RESERVE NATIONAL INSURANCE COMPANY 69,492 0 0 0 RIVERSOURCE LIFE INSURANCE COMPANY 12,855,083 0 0 0 ROYAL ARCANUM (SUPREME COUNCIL OF THE) 1,553 0 0 0 ROYAL NEIGHBORS OF AMERICA 814,060 1 0 0 RX LIFE INSURANCE COMPANY 28,301 0 0 0 S.USA LIFE INSURANCE COMPANY, INC. 102,121 0 0 0 SAGICOR LIFE INSURANCE COMPANY 168,076 0 0 0 SAVINGS BANK MUTUAL LIFE INSURANCE COMPANY OF MASSACHUSETTS (THE) 1,397,885 0 0 0 SBLI USA LIFE INSURANCE COMPANY, INC. 3,699 0 0 0 SECURIAN LIFE INSURANCE COMPANY 20,153,826 2 2 6.7 SECURITY BENEFIT LIFE INSURANCE COMPANY 112,304 0 0 0 SECURITY LIFE OF DENVER INSURANCE COMPANY 4,821,209 0 0 0 SECURITY MUTUAL LIFE INSURANCE COMPANY OF NEW YORK 229,603 0 0 0 SECURITY NATIONAL LIFE INSURANCE COMPANY 40,690 0 0 0 SENIOR LIFE INSURANCE COMPANY 97,932 0 0 0 SENTINEL SECURITY LIFE INSURANCE COMPANY 195,443 0 0 0 SENTRY LIFE INSURANCE COMPANY 266,390 0 0 0 SETTLERS LIFE INSURANCE COMPANY 6,528 0 0 0 SHENANDOAH LIFE INSURANCE COMPANY 13,068 0 0 0 SONS OF NORWAY 149,482 0 0 0 STANDARD INSURANCE COMPANY 57,508,521 2 1 1.17 STANDARD LIFE AND ACCIDENT INSURANCE COMPANY 63,413 0 0 0 STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK 40 0 0 0 STARMOUNT LIFE INSURANCE COMPANY 26,489 0 0 0 LIFE INSURANCE COMPANY 63,263,806 3 0 0 STATE LIFE INSURANCE COMPANY (THE) 4,494,921 0 0 0 STATE MUTUAL INSURANCE COMPANY 19,403 0 0 0 STERLING INVESTORS LIFE INSURANCE COMPANY 10,065 0 0 0 STERLING LIFE INSURANCE COMPANY 32,381 0 0 0 SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) 222,249 0 0 0 SUN LIFE ASSURANCE COMPANY OF CANADA 6,100,174 0 0 0 SUNSET LIFE INSURANCE COMPANY OF AMERICA 374,615 0 0 0 SURETY LIFE INSURANCE COMPANY 505,914 0 0 0 SYMETRA LIFE INSURANCE COMPANY 8,368,680 2 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index SYMETRA NATIONAL LIFE INSURANCE COMPANY 10,367 0 0 0 TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY 5,479,703 1 0 0 TALCOTT RESOLUTION LIFE INSURANCE COMPANY 250,871 0 0 0 TEACHERS INSURANCE AND ANNUITY ASSOCIATION OF AMERICA 1,939,887 0 0 0 TEXAS LIFE INSURANCE COMPANY 2,256,032 0 0 0 THRIVENT FINANCIAL FOR LUTHERANS 17,421,699 0 0 0 TIAA-CREF LIFE INSURANCE COMPANY 5,335,651 0 0 0 TIME INSURANCE COMPANY II 230,711 0 0 0 TRANS WORLD ASSURANCE COMPANY 89,254 0 0 0 TRANSAMERICA FINANCIAL LIFE INSURANCE COMPANY 49,734 0 0 0 TRANSAMERICA LIFE INSURANCE COMPANY 16,248,321 5 0 0 TRANSAMERICA PREMIER LIFE INSURANCE COMPANY 11,919,247 1 1 5.67 TRUSTMARK INSURANCE COMPANY 244,532 0 0 0 TRUSTMARK LIFE INSURANCE COMPANY 894 0 0 0 U.S. FINANCIAL LIFE INSURANCE COMPANY 906,840 1 0 0 UNICARE LIFE & HEALTH INSURANCE COMPANY 166 0 0 0 UNIFIED LIFE INSURANCE COMPANY 8,790 0 0 0 UNION FIDELITY LIFE INSURANCE COMPANY 43,696 1 0 0 UNION LABOR LIFE INSURANCE COMPANY 727,313 0 0 0 UNION SECURITY INSURANCE COMPANY 202,910 0 0 0 UNITED AMERICAN INSURANCE COMPANY 100,710 0 0 0 UNITED COMMERCIAL TRAVELERS OF AMERICA(THE ORDER OF) 16,986 0 0 0 UNITED FIDELITY LIFE INSURANCE COMPANY 36,256 0 0 0 UNITED HERITAGE LIFE INSURANCE COMPANY 1,064,271 0 0 0 UNITED HOME LIFE INSURANCE COMPANY 456,083 0 0 0 UNITED INSURANCE COMPANY OF AMERICA 5,069 0 0 0 UNITED OF OMAHA LIFE INSURANCE COMPANY 20,147,714 3 1 3.35 UNITED SECURITY ASSURANCE COMPANY OF PENNSYLVANIA 5,361 0 0 0 UNITED STATES LETTER CARRIERS MUTUAL BENEFIT ASSOCIATION 6,765 0 0 0 UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK (THE) 128,593 0 0 0 UNITED WORLD LIFE INSURANCE COMPANY 7,524 0 0 0 UNITEDHEALTHCARE INSURANCE COMPANY 605,309 1 0 0 UNITY FINANCIAL LIFE INSURANCE COMPANY 62,485 0 0 0 UNIVERSAL GUARANTY LIFE INSURANCE COMPANY 5,931 0 0 0 UNUM INSURANCE COMPANY 592 0 0 0 UNUM LIFE INSURANCE COMPANY OF AMERICA 25,180,066 1 0 0 USAA LIFE INSURANCE COMPANY 12,269,059 0 0 0 USABLE LIFE DBA USABLE LIFE INSURANCE COMPANY 394,269 0 0 0 VANTIS LIFE INSURANCE COMPANY 63,877 0 0 0 VENERABLE INSURANCE AND ANNUITY COMPANY 406,571 0 0 0 VOYA RETIREMENT INSURANCE AND ANNUITY COMPANY 409,895 0 0 0 WASHINGTON NATIONAL INSURANCE COMPANY 188,303 0 0 0 WEST COAST LIFE INSURANCE COMPANY 5,940,271 1 0 0 WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (THE) 142,141 0 0 0 WESTERN FRATERNAL LIFE ASSOCIATION 15,669 0 0 0 WESTERN UNITED LIFE ASSURANCE COMPANY 393 0 0 0 WESTERN-SOUTHERN LIFE ASSURANCE COMPANY 534,480 0 0 0 WILCAC LIFE INSURANCE COMPANY 48,670 0 0 0 WILCO LIFE INSURANCE COMPANY 779,732 0 0 0 WILLIAM PENN LIFE INSURANCE COMPANY OF NEW YORK 64,514 0 0 0 WILTON REASSURANCE LIFE COMPANY OF NEW YORK 50,729 0 0 0 WOMAN'S LIFE INSURANCE SOCIETY 2,809 0 0 0 WOODMEN OF THE WORLD LIFE INSURANCE SOCIETY 181,248 0 0 0 ZURICH AMERICAN LIFE INSURANCE COMPANY 1,247,902 0 0 0