2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index 4 EVER LIFE INSURANCE COMPANY 27,232 0 0 0 5 STAR LIFE INSURANCE COMPANY 532,167 0 0 0 AAA LIFE INSURANCE COMPANY 7,847,654 0 0 0 ABILITY INSURANCE COMPANY 584 0 0 0 ACCORDIA LIFE AND ANNUITY COMPANY 2,875,943 1 1 23.49 AETNA LIFE INSURANCE COMPANY 5,710,825 0 0 0 ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 9,267,368 1 0 0 ALLSTATE ASSURANCE COMPANY 3,698,170 0 0 0 ALLSTATE LIFE INSURANCE COMPANY 4,186,678 0 0 0 AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA 25,820 0 0 0 AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY 672 0 0 0 AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 1,810,881 0 0 0 AMERICAN FAMILY LIFE INSURANCE COMPANY 7,398,327 0 0 0 AMERICAN FIDELITY ASSURANCE COMPANY 3,432,690 0 0 0 AMERICAN FIDELITY LIFE INSURANCE COMPANY 23,815 0 0 0 AMERICAN GENERAL LIFE INSURANCE COMPANY 20,993,060 7 0 0 AMERICAN HEALTH AND LIFE INSURANCE COMPANY 1,714,238 0 0 0 AMERICAN HERITAGE LIFE INSURANCE COMPANY 403,461 0 0 0 AMERICAN INCOME LIFE INSURANCE COMPANY 12,012,721 4 2 11.25 AMERICAN MEMORIAL LIFE INSURANCE COMPANY 3,245,344 3 0 0 AMERICAN NATIONAL INSURANCE COMPANY 4,348,016 1 0 0 AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS 6,674 0 0 0 AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK 371 0 0 0 AMERICAN PUBLIC LIFE INSURANCE COMPANY 663 0 0 0 AMERICAN REPUBLIC CORP INSURANCE COMPANY 871 0 0 0 AMERICAN REPUBLIC INSURANCE COMPANY 61,486 0 0 0 AMERICAN UNITED LIFE INSURANCE COMPANY 2,827,338 0 0 0 AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS 1,089,738 0 0 0 AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 1,472,993 1 0 0 AMERITAS LIFE INSURANCE CORPORATION 5,208,985 0 0 0 AMICA LIFE INSURANCE COMPANY 999,172 0 0 0 ANTHEM LIFE INSURANCE COMPANY 40,843 0 0 0 ASSURED LIFE ASSOCIATION 46,265 0 0 0 ASSURITY LIFE INSURANCE COMPANY 804,312 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY 1,184,894 0 0 0 ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK 32,542 0 0 0 ATHENE ANNUITY AND LIFE COMPANY 2,206,906 3 3 91.82 AURORA NATIONAL LIFE ASSURANCE COMPANY 162,284 0 0 0 AUTO-OWNERS LIFE INSURANCE COMPANY 49,154 0 0 0 AXA EQUITABLE LIFE AND ANNUITY COMPANY 89,893 0 0 0 AXA EQUITABLE LIFE INSURANCE COMPANY 7,948,263 0 0 0 BALTIMORE LIFE INSURANCE COMPANY (THE) 279,279 0 0 0 BANKERS FIDELITY LIFE INSURANCE COMPANY 6,541 0 0 0 BANKERS LIFE AND CASUALTY COMPANY 5,176,599 4 0 0 BANNER LIFE INSURANCE COMPANY 13,411,542 0 0 0 BENEFICIAL LIFE INSURANCE COMPANY 1,359,766 0 0 0 BERKLEY LIFE AND HEALTH INSURANCE COMPANY 1,057 0 0 0 BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA 112,833 0 0 0 BEST LIFE AND HEALTH INSURANCE COMPANY 11,444 0 0 0 BOSTON MUTUAL LIFE INSURANCE COMPANY 159,437 1 0 0 BRIGHTHOUSE LIFE INSURANCE COMPANY 11,065,303 1 0 0 C. M. LIFE INSURANCE COMPANY 885,366 0 0 0 CANADA LIFE ASSURANCE COMPANY (THE) 304,116 0 0 0 CATHOLIC FINANCIAL LIFE 78,616 0 0 0 CATHOLIC ORDER OF FORESTERS 38,108 0 0 0 CENTRAL SECURITY LIFE INSURANCE COMPANY 10,711 0 0 0 CENTRAL STATES HEALTH & LIFE CO OF OMAHA 17,380 0 0 0 CHESAPEAKE LIFE INSURANCE COMPANY (THE) 229,390 0 0 0 CHRISTIAN FIDELITY LIFE INSURANCE COMPANY 1,659 0 0 0 CICA LIFE INSURANCE COMPANY OF AMERICA 3,224 0 0 0 CIGNA HEALTH AND LIFE INSURANCE COMPANY (23) 0 0 0 CINCINNATI LIFE INSURANCE COMPANY (THE) 2,186,002 0 0 0 CMFG LIFE INSURANCE COMPANY 5,394,394 0 0 0 COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 2,031,229 0 0 0 COLONIAL PENN LIFE INSURANCE COMPANY 2,230,089 0 0 0 COLORADO BANKERS LIFE INSURANCE COMPANY 218,098 0 0 0 COLUMBIAN LIFE INSURANCE COMPANY 289,465 0 0 0 COLUMBIAN MUTUAL LIFE INSURANCE COMPANY 22,067 0 0 0 COLUMBUS LIFE INSURANCE COMPANY 1,198,311 0 0 0 COMBINED INSURANCE COMPANY OF AMERICA 573,526 0 0 0 COMMONWEALTH ANNUITY AND LIFE INSURANCE COMPANY 548,826 0 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index COMPANION LIFE INSURANCE COMPANY 65,486 0 0 0 CONNECTICUT GENERAL LIFE INSURANCE COMPANY 1,330,389 0 0 0 CONTINENTAL AMERICAN INSURANCE COMPANY 46,052 0 0 0 CONTINENTAL GENERAL INSURANCE COMPANY 68,041 0 0 0 CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 42,076 0 0 0 COUNTRY INVESTORS LIFE ASSURANCE COMPANY 1,320,472 0 0 0 COUNTRY LIFE INSURANCE COMPANY 23,058,838 1 0 0 CROATIAN FRATERNAL UNION OF AMERICA 5,025 0 0 0 CSI LIFE INSURANCE COMPANY 2,695 0 0 0 DEARBORN LIFE INSURANCE COMPANY 21,064 0 0 0 DELAWARE AMERICAN LIFE INSURANCE COMPANY 20,304 0 0 0 DELAWARE LIFE INSURANCE COMPANY 77,443 0 0 0 ELCO MUTUAL LIFE AND ANNUITY 2,257 0 0 0 ELIPS LIFE INSURANCE COMPANY 2,950 0 0 0 EMC NATIONAL LIFE COMPANY 147,711 0 0 0 EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA 3,597,307 1 0 0 EQUITABLE LIFE AND CASUALTY INSURANCE COMPANY 204,229 0 0 0 EQUITRUST LIFE INSURANCE COMPANY 143,507 0 0 0 EVERENCE ASSOCIATION, INC. 33,030 0 0 0 FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA 9,921 0 0 0 FAMILY LIFE INSURANCE COMPANY 159,447 0 0 0 FARM BUREAU LIFE INSURANCE COMPANY 474,134 0 0 0 FARMERS NEW WORLD LIFE INSURANCE COMPANY 25,588,502 4 0 0 FEDERAL LIFE INSURANCE COMPANY 5,271 0 0 0 FEDERATED LIFE INSURANCE COMPANY 1,760,137 0 0 0 FIDELITY & GUARANTY LIFE INSURANCE COMPANY 2,253,813 0 0 0 FIDELITY INVESTMENTS LIFE INSURANCE COMPANY 128,089 0 0 0 FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY 1,487,355 1 0 0 FIDELITY SECURITY LIFE INSURANCE COMPANY 127,067 0 0 0 FIRST ALLMERICA FINANCIAL LIFE INSURANCE COMPANY 58,433 0 0 0 FIRST CATHOLIC SLOVAK LADIES ASSOCIATION OF THE UNITED STATES OF AMERICA 152 0 0 0 FIRST PENN-PACIFIC LIFE INSURANCE COMPANY 927,333 0 0 0 FORESTERS LIFE INSURANCE AND ANNUITY COMPANY 2,552,013 2 0 0 FORETHOUGHT LIFE INSURANCE COMPANY 4,273,717 1 0 0 FREEDOM LIFE INSURANCE COMPANY OF AMERICA 14,808 0 0 0 FUNERAL DIRECTORS LIFE INSURANCE COMPANY 70,908 0 0 0 GARDEN STATE LIFE INSURANCE COMPANY 161,470 0 0 0 GENERAL FIDELITY LIFE INSURANCE COMPANY 2,308 0 0 0 GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 12,847,642 1 0 0 GENWORTH LIFE INSURANCE COMPANY 2,210,103 1 0 0 GERBER LIFE INSURANCE COMPANY 2,735,251 1 0 0 GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 4,223,164 1 0 0 GOLDEN RULE INSURANCE COMPANY 85,441 0 0 0 GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY 146,857 0 0 0 GPM HEALTH AND LIFE INSURANCE COMPANY 175,258 0 0 0 GREAT AMERICAN LIFE INSURANCE COMPANY 157,104 0 0 0 GREAT SOUTHERN LIFE INSURANCE COMPANY 615,343 0 0 0 GREAT WESTERN INSURANCE COMPANY 5,630,579 0 0 0 GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 6,237,955 0 0 0 GUARANTEE TRUST LIFE INSURANCE COMPANY 52,913 0 0 0 GUARANTY INCOME LIFE INSURANCE COMPANY 1,253 0 0 0 GUARDIAN INSURANCE & ANNUITY COMPANY, INC. (THE) 135,003 0 0 0 GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE) 34,166,795 1 0 0 GUGGENHEIM LIFE AND ANNUITY COMPANY 276,142 0 0 0 HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 16,576,082 0 0 0 HCC LIFE INSURANCE COMPANY 307,440 0 0 0 HEALTH NET LIFE INSURANCE COMPANY 2,666 0 0 0 HOMESTEADERS LIFE COMPANY 1,313,644 0 0 0 HORACE MANN LIFE INSURANCE COMPANY 1,107,256 0 0 0 IA AMERICAN LIFE INSURANCE COMPANY 142,987 0 0 0 IDEALIFE INSURANCE COMPANY 7,808 0 0 0 ILLINOIS MUTUAL LIFE INSURANCE COMPANY 207,833 0 0 0 INDEPENDENT ORDER OF FORESTERS 6,399,322 1 0 0 INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT 556 0 0 0 INDUSTRIAL ALLIANCE INSURANCE AND FINANCIAL SERVICES, INC. 29,976 0 0 0 INTEGRITY LIFE INSURANCE COMPANY 1,756 0 0 0 INTRAMERICA LIFE INSURANCE COMPANY 695 0 0 0 INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA 36,856 0 0 0 JACKSON NATIONAL LIFE INSURANCE COMPANY 6,384,749 5 1 10.58 JEFFERSON NATIONAL LIFE INSURANCE COMPANY 45,685 0 0 0 JOHN ALDEN LIFE INSURANCE COMPANY 43,535 0 0 0 2019 Total Confirmed Complaint Life Companies Premium Complaints Complaints Index JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY 4,057 0 0 0 JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 36,914,283 2 0 0 KANSAS CITY LIFE INSURANCE COMPANY 2,800,429 0 0 0 KNIGHTS OF COLUMBUS 5,845,869 1 0 0 LAFAYETTE LIFE INSURANCE COMPANY (THE) 2,311,378 0 0 0 LANDMARK LIFE INSURANCE COMPANY 819 0 0 0 LIBERTY BANKERS LIFE INSURANCE COMPANY 54,515 0 0 0 LIBERTY NATIONAL LIFE INSURANCE COMPANY 569,958 0 0 0 LIFE INSURANCE COMPANY OF NORTH AMERICA 13,795,712 1 0 0 LIFE INSURANCE COMPANY OF THE SOUTHWEST 6,442,246 0 0 0 LIFE OF THE SOUTH INSURANCE COMPANY 128,507 0 0 0 LIFEMAP ASSURANCE COMPANY 9,328,908 0 0 0 LIFESECURE INSURANCE COMPANY 6,492 0 0 0 LIFESHIELD NATIONAL INSURANCE CO.