Usaid Tadaeem Project
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USAID TADAEEM PROJECT QUARTERLY PROGRESS REPORT October 1 – December 31, 2018 Submitted: January 20, 2019 CONTRACT NUMBER: AID-OAA-I-14-00065, AID-664-TO-17-00002 DELOITTE CONSULTING, LLP This publication was produced for review by the United States Agency for International Development. It was PAGE | i prepared by Deloitte Consulting LLP Acronym1 Definition ANME National Agency for Energy Conservation APEA Applied Political Economy Analysis APS Annual Program Statement CFAD Center for Training support and Decentralization CNI National Computer Center CPSCL Loan and Support Fund for Local Authorities CRDA Regional Commission for Agricultural Development CSO Civil Society Organization FNVT National Federation of Tunisian Cities GIS Geographic Information System IGPPP The General Authority for Public Private Partnership INLUCC National Authority in the Fight Against Corruption ISET Higher Institute of Technical Studies MALE Ministry of Local Affairs and Environment MOI Memorandum of Intent NGO Non-Governmental Organization OAT Tunisian Order of Architecture PAI Annual Investment Plan PALME Public Accountability and Local Management Empowerment PPP Public–Private Partnership SDIP Service Delivery Improvement Program TADAEEM Tunisia Accountability, Decentralization and Effective Municipalities TEC Technical Evaluation Committee USAID United States Agency for International Development 1 Please note that official acronyms are used in this document (e.g. MALE instead of the anglicized MOLAE). PAGE | i This publication was produced by Deloitte Consulting LLP for review by the United States Agency for International Development. The information provided does not represent the views or positions of the U.S. Agency for International Development or the U.S. Government. TABLE OF CONTENTS 1 EXECUTIVE SUMMARY ................................................................................................................ 1 2 MANAGEMENT .............................................................................................................................. 2 SECURITY ............................................................................................................................................. 3 GRANTS ................................................................................................................................................ 3 CHALLENGES ........................................................................................................................................ 3 NEXT STEPS ......................................................................................................................................... 4 3 GOVERNANCE............................................................................................................................... 4 SERVICE PRIORITIZATION WITH NEWLY ELECTED OFFICIALS .................................................................... 5 CHALLENGES ........................................................................................................................................ 5 NEXT STEPS ......................................................................................................................................... 5 TADAEEM APEA QUARTERLY UPDATE ................................................................................................ 5 4 OBJECTIVE 1: IMPROVE CITIZENS’ PARTICIPATION IN AND OVERSIGHT OF KEY GOVERNMENTAL FUNCTIONS ........................................................................................................... 8 SUMMARY ............................................................................................................................................. 8 ANNUAL INVESTMENT PLAN (PAI) ........................................................................................................... 9 PARTNER WITH HIGHER INSTITUTIONS .................................................................................................. 12 SERVICE DELIVERY IMPROVEMENT PROGRAM (SDIP) ........................................................................... 12 CHALLENGES ...................................................................................................................................... 12 NEXT STEPS ....................................................................................................................................... 12 5 OBJECTIVE 2: MUNICIPAL INSTITUTIONAL AND SERVICE DELIVERY PERFORMANCE IMPROVED ........................................................................................................................................... 13 SUMMARY ........................................................................................................................................... 13 PALME FRAMEWORK .......................................................................................................................... 14 SDIP PROCESS - ADMINISTRATIVE BACK-OFFICE AND SERVICE DELIVERY VALUE CHAIN ........................ 14 SPECIAL PROJECTS AND INTERVENTIONS.............................................................................................. 15 CHALLENGES ...................................................................................................................................... 16 NEXT STEPS ....................................................................................................................................... 17 6 OBJECTIVE 3: REGIONAL AND NATIONAL COORDINATION AND SERVICE DELIVERY MECHANISMS IMPROVED TO RESPOND TO NEEDS OF CITIZENS VIA LOCAL GOVERNMENT STRUCTURES ...................................................................................................................................... 17 SUMMARY ........................................................................................................................................... 17 SERVICE DELIVERY IMPROVEMENT PROGRAM (SDIP) ........................................................................... 18 COORDINATION WITH NATIONAL ENTITIES ............................................................................................. 19 NON MUNICIPAL SERVICE IMPROVEMENT .............................................................................................. 20 PALME FOR NON-MUNICIPAL SERVICES ................................................................................................ 20 PUBLIC PRIVATE PARTNERSHIPS (PPP) ............................................................................................... 20 TRANSPARENCY AND ACCOUNTABILITY INITIATIVES ............................................................................... 21 CHALLENGES ...................................................................................................................................... 21 NEXT STEPS ....................................................................................................................................... 21 7 CROSS CUTTING ........................................................................................................................ 22 COMMUNICATION ................................................................................................................................. 22 CITIZEN PERCEPTION SURVEY (CPS) ................................................................................................... 25 GENDER ............................................................................................................................................. 25 8 ANNEXES ..................................................................................................................................... 26 PAGE | ii ANNEX 1. TADAEEM CHRONOLOGICAL LIST OF COUNTERPART MEETINGS ........................................... 26 ANNEX 2. TADAEEM SUCCESS STORIES............................................................................................. 48 ANNEX 3. TADAEEM ONE-PAGE HIGHLIGHTS ..................................................................................... 51 ANNEX 4. TADAEEM EVENTS AND TRAINING ....................................................................................... 54 ANNEX 5. TADAEEM ACTIVITY LOCATION MAP .................................................................................... 58 ANNEX 6. TADAEEM IPTT REPORT .................................................................................................... 59 ANNEX 7. TADAEEM PROGRESS AGAINST WORK PLAN ....................................................................... 63 PAGE | iii 1 EXECUTIVE SUMMARY During this quarter, the Tunisia Accountability, Decentralization and Effective Municipalities (TADAEEM) project engaged the newly elected councils and mayors on processes for prioritizing services, their diagnostic and action planning. The PALME approach, put into practice, began to materialize and Service Delivery Improvement Programs (SDIPs) were developed in ten municipalities. This holistic and integrated approach towards service delivery provided partner municipalities with the technical tool that they could employ independently to assess each service or area of work and approach its improvement in a systematic and integrated manner. This was illustrated through TADAEEM’s support to mobilize engagement between municipal councils, executive sections and civil society on the articulation of Annual Investment Plans. TADAEEM also provided training to council members on municipal structures and inter- relationships, and developed demand-driven