Learning Disability Services > High Dependency Complex Care > Residential Services with Nursing > Residential Services > Supported Living Services > Specialist Day Services Click the buttons to find out more about our Learning Welcome Disability Services Cygnet Health Care was established in Introduction 1988. Since then we have developed a Our Model of Care - Hospitals wide range of services for individuals with Our expert and highly dedicated care We maintain a good relationship with our Our myPathCare Model mental health needs, autism, and learning team of 10,000 employees empower quality regulators and undergo regular Global Assessment of Progress (GAP) Outcomes disabilities within the UK. We have built 2,864 individuals across 150 services inspections, with 82% of our services rated High Dependency Complex Care a reputation for delivering pioneering to consistently make a positive difference ‘Good’ or ‘Outstanding’. We also operate Our Model of Support services and outstanding outcomes for to their lives, through service user focused an internal system of quality care, - Residential Services the individuals in our care. care and rehabilitation. treatment and positive outcomes. Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Map Contents How to Make a Referral Introduction 3 Residential Services Residential Services - Continued Our Model of Care - Hospitals 6 4, 5, 7 The Sycamores, Derbyshire 32 The Fields, South Yorkshire 27 Our myPath Care Model 7 Adele Cottage, Nottinghamshire 33 The Orchards, Essex 60 Global Assessment of Progress (GAP) Outcomes 8 Beacon House, 34 Thornfield House, West Yorkshire 61 High Dependency Complex Care Beckly, West Yorkshire 35 Walkern Lodge, Hertfordshire 62 Cygnet Bostall House, London 9 Chaseways, Hertfordshire 36 Woodrow House, Cheshire 63 Cygnet Cedars, Birmingham 10 Cherry Tree House, Nottinghamshire 37 Supported Living Services Cygnet Elms, Birmingham 11 Conifers, Derbyshire 38 North East Supported Living, County Durham 64-65 Cygnet Hospital Beckton, London 12 Dene Brook, South Yorkshire 39 North West Supported Living, North West 64-65 Cygnet Hospital Colchester, Essex 13 Dove Valley Mews, South Yorkshire 40 Staffordshire Supported Living, West Midlands 64-65 Cygnet Hospital Taunton, Somerset 14 Ducks Halt, Essex 41 Yorkshire Supported Living, West Yorkshire 64-65 Eleni House, Essex 42 Cygnet Manor, Nottinghamshire 15 Specialist Day Services Cygnet Sherwood Lodge, Nottinghamshire 16 Fairways, Suffolk 43 Gables, Essex 44 Long Eaton Day Services, Nottinghamshire 66 Cygnet Views, Derbyshire 17 Sheffield Day Services, South Yorkshire 67 Cygnet Wallace Hospital, Tayside 18 Gledholt, West Yorkshire 45 Hansa Lodge, Essex 46 Case Study 69 Our Model of Support - Residential Services 19 Hawkstone, West Yorkshire 47 Map 70 - 71 Residential Services with Nursing Kirkside House, West Yorkshire 48 How to Make a Referral 72 Ellen Mhor, Tayside 20 Kirkside Lodge, West Yorkshire 49 Hollyhurst, County Durham 21 Langdale House, West Yorkshire 50 Hope House, Cleveland 22 Longfield, West Yorkshire 51 Lindsay House, Tayside 23 Lowry House, Lancashire 52 Oaklands, Northumberland 24 Norcott House, West Yorkshire 53 Old Leigh House, Essex 25 Norcott Lodge, West Yorkshire 54 Ranaich House, Stirling 26 Outwood, West Yorkshire 55 The Fields, South Yorkshire 27 Oxley Woodhouse, West Yorkshire 56 Thistle House, Tayside 28 Redlands, County Durham 57 Road, Leicestershire 29 River View, County Durham 58 Trinity House, Lockerbie 30 Shear Meadow, Hertfordshire 59 Willow House, Birmingham 31

2 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Disability Services

Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support - Residential Services Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

Introduction ur priority is to ensure that individuals with learning disabilities The services we offer are High Dependency Complex Care, O enjoy the same right to a happy and fulfilled life as Residential (with and without nursing), Supported Living and others. We ensure that individuals in our care feel safe in their Specialist Day Services. environment, are understood and are able to communicate to We accept emergency, planned and pre-assessed admissions the best of their ability. Most importantly with the right support and provide a multi-disciplinary approach. and help we empower each individual in our care to successfully progress to a community-based service that is suitable for We are able to take referrals 24 hours a day, 7 days a week and their needs. offer a same day response time to emergency referrals. Decisions on a placement will be made within 24 hours after we receive Our services have considerable experience and expertise adequate clinical information. in supporting individuals with a learning disability to develop independent skills and to live an active and happy life.

3 | Learning Disability Services Click the buttons to find out Our service user / resident profile: more about our Learning 16 Disability Services > Primary diagnosis of learning disability and mental health complex needs 18 Introduction > May have autism or Asperger’s Syndrome requiring highly structured and / or Our Model of Care - Hospitals modified stimuli environments Our myPathCare Model 16 + / 18+ Global Assessment of Progress > May have a forensic history (GAP) Outcomes > May present with co-morbid presentations: years High Dependency Complex Care Our Model of Support • Challenging behaviour - Residential Services • Personality disorder Residential Services with Nursing Residential Services • Schizophrenia, depression, bi-polar disorder Supported Living Services • Dual diagnosis Specialist Day Services Case Study Complex needs and / or multiple diagnoses • Map > May have a history of repeated hospital admissions How to Make a Referral > Individuals using our day services may present with: • Physical disabilities • Tracheostomy needs Male / Female / • Complex body postures Mixed • Epilepsy • Mobility needs • Will be living at home or within the community

Mental Health Act Status: Detained or Informal

4 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Our services at a glance: Disability Services Introduction High staffing ratios Anger management & positive behaviour support > > Our Model of Care - Hospitals > 24/7 x 365 days (excludes Day Services) > Daily living skills Our myPathCare Model Global Assessment of Progress > Specialist treatments such as: > Community participation (GAP) Outcomes • Self-harm treatment > Meaningful activities High Dependency Complex Care Our Model of Support • Addictions treatment - Residential Services • Dialectical Behaviour Therapy (DBT) Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Our multi-disciplinary teams: Map How to Make a Referral > Psychiatry > Speech and language therapy > Psychology > Nursing > Occupational therapy > Specialist trained support workers

Our outcome measurement tools:

Hospital Services: Residential Services: Day Services: > START > GAP (Global Assessment of Progress) > GAP (Global Assessment of Progress) > HCR20 > Daily risk assessment > Respiratory conditions > HoNOS > Eating & drinking skills > Eating & drinking skills > GAP (Global Assessment of Progress) > Communication & social understanding > Daily risk assessments > BPRS, LUNSERS > Social inclusion & interaction > Communication abilities > MOHOST > Activity engagement > Mobility & positioning > FcSP > Personal care > Self-harm risk assessment toll & > Domestic care immediate revision of START > Community presence & participation

5 | Learning Disability Services Click the buttons to find out more about our Learning Our Model of Care - Hospitals Disability Services At Cygnet Health Care we are doing all we can to make a positive difference. Introduction Our Model of Care - Hospitals To help everyone work together to achieve this we have collaboratively created Our Model of Care for our Learning Our myPathCare Model Disability Services. Global Assessment of Progress (GAP) Outcomes We adopt a values based, social model of disability with My Choice, My Voice, My Life sitting at the heart of our model, High Dependency Complex Care empowering care, support and treatment to be provided through the lens of any individual. Our Model of Support - Residential Services Residential Services with Nursing Residential Services Supported Living Services Surveys Assessing Risk Specialist Day Services Global & Team Formulation Assessment of Case Study Map Progress (GAP) Positive and Safe How to Make a Referral The People’s Council & Risk Management Community Meetings In-house

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Ad t g mi en ssion & Assessm Access to CT Rs & CPAs My Skills ge planning Treatment ellbeing Primary Healthcare M e y Independenc Visual Dischar C Discharge onsolidation My Future Hospital Plan (VDP) Tra ge nsition & Dischar Passport Interactive Annual Care Planning Hopes Health Checks Patient Review and Wishes Medication Review Meeting (PRM) Health Action Plan 6 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Disability Services

Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support - Residential Services Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Map Our myPath How to Make a Referral Care Model To ensure we cater for each person’s journey and achieve long-term results, we have created a unique approach to care for individuals with learning disabilities. myPath is an overarching care model that serves to monitor service user engagement levels, manage their records, assess their progress and formulate a personalised and dynamic care plan with measurable targets. The model embraces a wide range of evidence-based tools such as pharmaceutical inputs, daily living skills, progressive community-based outcomes and risk management plans. myPath ensures the delivery of high quality and inclusive care that is continually evaluated through robust operational and clinical governance frameworks. myPath is tried and trusted and delivers industry-leading results.

7 | Learning Disability Services Click the buttons to find out more about our Learning Disability Services

Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support - Residential Services Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Global Assessment of Map Progress (GAP) Outcomes How to Make a Referral The Global Assessment of Progress (GAP) is our specialist outcome tool used within our mental health services. The tool allows us to measure an individual’s progress throughout their placement, plot the positive developments, setbacks and changes in wellbeing but also identify the warning signs of any possible deterioration, whilst informing care planning and being transparent about future risks.

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59.5 40 15.5 or 37.5% 44 average increase in score p<0.001 20

0 on admission on discharge Individuals in our care had an average GAP score increase of 37.5% on discharge

*Data and graphs relate to Sept 2019-Sept 2020.

8 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cygnet Bostall House, London Disability Services Bostall Heath, Knee Hill Road, Abbey Wood, London SE2 0AT Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 6 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Bostall House is a high dependency complex care Cygnet Cedars, Birmingham C service for men with a learning disability and associated Our facilities: Cygnet Elms, Birmingham complex needs. The team can also support those with additional Cygnet Hospital Beckton, London mental health needs and behaviours that may challenge. > En-suite bedrooms Cygnet Hospital Colchester, Essex Cygnet Hospital Taunton, Somerset We want the men in our care to make their own choices and > Choice of communal lounges Cygnet Manor, Nottinghamshire live as independently as they are able to. To achieve this, our and dining room Cygnet Sherwood Lodge, Nottinghamshire Rated ‘Good’ Cygnet Views, Derbyshire in-house Multi-Disciplinary Team (MDT) supports them with our > Private garden overall and learning disability model of care. This offers support from the ‘Outstanding’ Cygnet Wallace Hospital, Tayside nursing team, psychology, psychiatry, speech and language and > Kitchen for learning life skills in Caring with Our Model of Support - Residential Services occupational therapy. the CQC > Activity room with pool table Residential Services with Nursing Cygnet Bostall House is a spacious detached property, Residential Services surrounded by beautiful parks and gardens in the heart of Supported Living Services Abbey Wood, London. Individuals have a choice of lounges Personal Support individuals to Specialist Day Services Case Study and communal areas to relax in, an activities of daily living trainer visits the access colleges, including (ADL) kitchen, as well as the benefit of 2 large gardens. When service weekly courses specifically for Map Weekly How to Make a Referral an individual comes to Cygnet Bostall House, we find out how individuals with cooking learning disabilites they would like to personalise their room and we support them sessions to make it their own. We also like to find out what they like to do and what interests them. Service users are supported to plan menus, shop and prepare food to increase their daily living skills in readiness for moving on. Locally there is a large and varied choice of community activities, including bowling, gyms, cafés and shops. For more variety in activities, central London is only half an hour away by train. Individuals are also supported to access education at local colleges and have paid or voluntary work placements to increase their independence. Our community links: > Danson Park > Royal Museums Greenwich > Bowling “My son is fortunate to be cared for by such a caring Gyms and cinemas > and professional group of people.” > Shopping centres Family member > Local learning disability social groups

9 | Learning Disability Services Click the buttons to find out more about our Learning Cygnet Cedars, Birmingham Disability Services 37 Broadway Avenue, Bordesley Green, Birmingham, West Midlands B9 5LY Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 24 beds (22 + 2 step-down flats) Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Cedars is a 24-bed high dependency complex care Cygnet Cedars, Birmingham C service for men with learning disabilities, associated complex Our facilities: Cygnet Elms, Birmingham needs and who may have behaviours that challenge. We accept Cygnet Hospital Beckton, London En-suite bedrooms > Gym emergency referrals and the team are experienced in managing > Cygnet Hospital Colchester, Essex them quickly and efficiently to ensure the transition for each > Spacious > Barber Cygnet Hospital Taunton, Somerset individual is as smooth as possible. communal areas Cygnet Manor, Nottinghamshire > IT café Cygnet Sherwood Lodge, Nottinghamshire Interlinked gardens and Within the hospital are two step-down single occupancy flats.With > > Games room Cygnet Views, Derbyshire their own lounge, kitchen, en-suite bedroom and their own front a courtyard for sports Cygnet Wallace Hospital, Tayside > Sensory Room door this allows for further community integration and focus on > Therapy kitchen Our Model of Support - Residential Services daily living skills. and laundry service > Art & Craft room to support skills Residential Services with Nursing Cygnet Cedars is centrally located in Bordesley Green, just 3 development Residential Services miles away from Birmingham Centre. With great transport Supported Living Services links on the doorstep, the individuals have an extensive array of Specialist Day Services Case Study local amenities including leisure centre, gyms, shopping centres, 2 single occupancy flats workplace settings and colleges. Map to enable individuals to further develop their How to Make a Referral Our in-house multidisciplinary team (MDT) supports each individual skills before stepping down into the community to achieve their own goals. This offers support from the nursing team, psychology, psychiatry, speech and language and occupational therapy. 100% Rated of individuals have Our psychology approach aims to address clinical and forensic ‘Outstanding’ with confidence and trust risk by drawing upon a variety of therapeutic models and positive the CQC in all 5 KLOE’s in the nursing staff behaviour support in order to assist individuals in working towards an empowered and positive future. Our speech and language therapy approaches include a total Individuals supported to gain independence communication environment, 1:1 and group sessions looking at a in their daily living skills variety of communication skills and needs alongside social skills. The occupational therapy team promotes setting realistic goals.By using a person-centred and holistic approach, the team enable Our community links: the individual to achieve things that are meaningful to them. > Local leisure centres and gyms The therapy programme at Cygnet Cedars offers activities > Birmingham adult education centres and colleges balancing self-care, productivity and leisure. These activities and > Bowling functional tasks support positive mental health. The team support > Shopping centres service users to identify routine, roles, interests and occupational demands. > Pets as Therapy charity > Birmingham City Football Club

10 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cygnet Elms, Birmingham Disability Services 162-164 Streetly Road, Birmingham, West Midlands B23 7BD Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Female 10 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Elms is a high dependency complex care service for Cygnet Cedars, Birmingham C women with learning disabilities, associated complex needs Our facilities: Cygnet Elms, Birmingham and who may have behaviours that challenge. Cygnet Hospital Beckton, London > En-suite bedrooms > Gym Cygnet Hospital Colchester, Essex We support individuals who are stepping down from a more Communal areas IT café Cygnet Hospital Taunton, Somerset secure setting as part of their care pathway. We work with > > including a garden Cygnet Manor, Nottinghamshire them and provide personalised care to help them develop the > Beauty salon Cygnet Sherwood Lodge, Nottinghamshire necessary skills to leave our rehabilitation service and move > Multiple lounges Cygnet Views, Derbyshire Sensory room towards a less restrictive setting in the community. including a quiet lounge > Cygnet Wallace Hospital, Tayside Our Model of Support We want the women in our care to make their own choices > Dining room - Residential Services and live as independently as they are able to. To achieve this, Residential Services with Nursing Therapy kitchen and our in-house Multi-Disciplinary Team (MDT) supports them with > Residential Services laundry service to support our learning disability model of care. This offers support from the Supported Living Services skills development nursing team, psychology, psychiatry, speech and language and Specialist Day Services occupational therapy. Case Study Map Our psychology approach aims to address clinical and forensic Mindfulness How to Make a Referral risk by drawing upon a variety of therapeutic models and positive Rated meeting held each behaviour support in order to assist individuals in working towards ‘Outstanding’ with morning and is ran by a an empowered and positive future. the CQC in all 5 KLOE’s service user The occupational therapy service aims to create a sensory modulated environment and one that is physically safe. It aims Individuals are On-site to maximise each individual’s independence through the support supported to attend local beauty and development of functional activities of daily living and life colleges to study courses salon skills. In addition, it aims to support the staff, through ongoing staff including English and Maths and gym training, modelling and working collaboratively within the wider team. Our community links: Our speech and language therapy approaches a total > Numerous colleges and adult education centres communication environment, 1:1 and group sessions looking at a Libraries variety of communication skills and needs alongside social skills. A > range of individualised accessible information is provided where > Kingstanding Leisure Centre required to facilitate learning and aid understanding. > Stockland Green Trampoline Club > Community hairdresser > Pets as Therapy charity > Local shops, restaurants and cafés > Close to transport links into central Birmingham > StarCity – bowling, restaurants, cinema and mini golf

11 | Learning Disability Services Click the buttons to find out more about our Learning Cygnet Hospital Beckton, London Disability Services 23 Tunnan Leys, Beckton, London E6 6ZB Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Female 13 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ansa Ward at Cygnet Hospital Beckton is a high dependency Cygnet Cedars, Birmingham H complex care service for women with learning disabilities, Our facilities: Cygnet Elms, Birmingham associated complex needs and who may have behaviours that Cygnet Hospital Beckton, London En-suite bedrooms challenge. We accept emergency referrals and the team are > Cygnet Hospital Colchester, Essex experienced in managing them quickly and efficiently to ensure > Sensory room and activity room Cygnet Hospital Taunton, Somerset the transition for the service user is as smooth as possible. Cygnet Manor, Nottinghamshire > Garden and communal areas Cygnet Sherwood Lodge, Nottinghamshire Hansa Ward, provides a high quality person-centred inpatient Cygnet Views, Derbyshire Lounge and dining rooms service. The multi-disciplinary team (MDT) work together with the > Cygnet Wallace Hospital, Tayside women to provide a holistic, comprehensive assessment and care > Therapy kitchen and laundry service Our Model of Support plan. The MDT ensures service user needs are met in a way that - Residential Services helps achieve recovery and discharge to the least Residential Services with Nursing Residential Services restrictive setting. Our community links: Supported Living Services The occupational therapy team lead on many activities within > The Globe - Library & Adult Education Specialist Day Services Hansa Ward. They have their own kitchen where service users can > Newham Leisure Centre Case Study learn or regain skills in cooking, meal planning and selfcare. Other Map > Newham City Farm How to Make a Referral training includes social skills and money management. > St Marks Church – café, drop in and groups Service users are encouraged and enabled to access community > Beckton Community Centre – drop in and groups services wherever possible, including local educational facilities. The hospital is very close to local amenities including shops, leisure > Hollywood Bowl – ten pin bowling facilities, colleges and others. > Thames Barrier Park – park and café The service works collaboratively with commissioners to ensure > Community Garden projects - Abbey Gardens and high standards are maintained through a range of care and Cody Dock treatment reviews. The service can support individuals who may > Local shops and cafés be stepping down from a low secure service, or who may need to > UEL sports dock - gym, badminton, etc. come from a community setting or another locked London sightseeing and places of interest rehabilitation service. >

“Hansa Ward and the staff look after us very well. They run great groups and are very patient with us.” Service user

12 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cygnet Hospital Colchester, Essex Disability Services Boxted Road, Colchester, Essex, East CO4 5HF Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 9 beds + 1 bespoke apartment Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ak Court at Cygnet Hospital Colchester has recently been Cygnet Cedars, Birmingham O extensively refurbished and reconfigured. This is to enable us Our facilities: Cygnet Elms, Birmingham to provide dedicated and person-centred support to men with a Cygnet Hospital Beckton, London learning disability, associated complex needs and behaviours that > En-suite bedrooms Cygnet Hospital Colchester, Essex may challenge, who are at different stages of their care pathway. Cygnet Hospital Taunton, Somerset > Extensive communal areas including a lounge and We accept emergency referrals and the team are experienced in Cygnet Manor, Nottinghamshire dining room managing them quickly and efficiently to ensure the transition for Cygnet Sherwood Lodge, Nottinghamshire Cygnet Views, Derbyshire the service user is as smooth as possible. > Garden with outdoor seating Cygnet Wallace Hospital, Tayside The service has three areas to support individuals with different > Single person bespoke apartment Our Model of Support levels of need: - Residential Services > Therapy kitchen and laundry service to support Residential Services with Nursing > Four beds are dedicated to supporting those individuals skills development Residential Services who require short term crisis admissions or those who no Supported Living Services longer require acute care but remain on an acute ward. The Specialist Day Services expected length of stay in these Discharge to Assess (D2A) Case Study beds is three months. Our community links: Map How to Make a Referral > Five beds within Oak Court accommodates service users > Gateway College and Wilson Marriage College with high dependency needs and supports assessment, > Colchester United Football Club treatment and rehabilitation within a safe environment. The Voluntary work centres length of stay is dependent upon each individual, however, > we work closely with the multi-disciplinary team (MDT) to > Horticultural community programmes provide a care and treatment plan that enables the service > Places of leisure and entertainment user to move along their care pathway at their own pace. > Charity partnerships and fund raising initiatives > A spacious one bed single person bespoke apartment has > Community environment projects and social outings been created at Oak Court to provide a more independent living environment. This apartment provides a care pathway from the main ward to an environment that focuses on and promotes greater independence in preparation for moving on to either a residential service ora supported living setting. Our goal at Oak Court is to enable individuals to structure their time; build relationships and establish a balance between therapy, selfcare, work and leisure as appropriate to their individual needs.

13 | Learning Disability Services Click the buttons to find out more about our Learning Cygnet Hospital Taunton, Somerset Disability Services Orchard Portman, Somerset, South West TA3 7BQ Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 9 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London edwood Ward at Cygnet Hospital Taunton provides a 9 bed In line with Transforming Care, Redwood Ward supports the Cygnet Cedars, Birmingham R high dependency complex care service for men with learning provision of care closer to home for men with a learning disability, Cygnet Elms, Birmingham disabilities and complex mental health needs. and further strengthens our national network of specialist Cygnet Hospital Beckton, London pathways. We will support individuals in developing community Cygnet Hospital Colchester, Essex The ethos of the service is to work with the individual to enable links, to actively participate in activities on and off-site and to fully Cygnet Hospital Taunton, Somerset them to transition out of a hospital environment in a safe and engage in their treatment. Cygnet Manor, Nottinghamshire effective way, enabling them to live as independent a life as Cygnet Sherwood Lodge, Nottinghamshire possible. With a focus on discharge from the outset, the team Cygnet Views, Derbyshire place the individual at the heart of their own care, developing Our facilities: Cygnet Wallace Hospital, Tayside collaborative plans detailing achievements and progress towards Our Model of Support transition to the next step on their recovery journey. Building on the > En-suite bedrooms - Residential Services expertise of the other learning disability services within the Cygnet Residential Services with Nursing > Homely ward environments Health Care portfolio, the service is supported by our myPath Residential Services learning disability care model. > Spacious communal areas Supported Living Services Specialist Day Services Our comprehensive multi-disciplinary team includes a mix of RNLDs > Dining room Case Study and RGNs as well as occupational therapy, speech and language Map > Skill development kitchen therapy and psychology, meaning we are able to accommodate How to Make a Referral service users who may have complex physical health needs > Outdoor space and associated diagnoses. In addition, we are able to work with individuals who may present with specific high risks through the use of evidence based risk assessments. Our community links: > Local leisure centres > Learndirect courses > Local gyms > Shops and other local facilities

14 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cygnet Manor, Nottinghamshire Disability Services Central Drive, Shirebrook, Nottinghamshire, East Midlands NG20 8BA Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 20 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Manor supports 20 men with learning disabilities, We work towards discharge from the point of admission ensuring Cygnet Cedars, Birmingham C associated complex needs who may also have behaviours we work with each individual to create their own pathway to the Cygnet Elms, Birmingham that challenge, in a homely and community facing environment. community and more independent living. Cygnet Hospital Beckton, London Cygnet Hospital Colchester, Essex When individuals come to Cygnet Manor they can often be Within the service there are a number of good sized living areas, Cygnet Hospital Taunton, Somerset mentally and emotionally unstable due to varying reasons. We including lounges, dining areas and activities of daily living (ADL Cygnet Manor, Nottinghamshire believe that creating a calm and inviting environment we can kitchen, where individuals can develop their skills, as well plenty of Cygnet Sherwood Lodge, Nottinghamshire enhance a person’s progress and self esteem to help them on outdoor space to enjoy. Cygnet Views, Derbyshire their care pathway towards a less restrictive setting. Cygnet Wallace Hospital, Tayside Our Model of Support Cygnet Manor is located in the heart of the community in Our community links: - Residential Services Shirebrook, Nottinghamshire, just a short walk from an extensive Residential Services with Nursing array of local amenities including leisure centres, social clubs, > Cycling at Rother Valley Residential Services shops, colleges and work placement settings. > Links with the local football club Supported Living Services Specialist Day Services We want the men in our care to make their own choices and live > Willow tree farm Case Study as independently as they are able to. To achieve this, our in-house > Dove Dance Map Multi- Disciplinary Team (MDT) supports them with our learning How to Make a Referral disability model of care. This offers support from the nursing team, > West Notts college psychology, psychiatry, speech and language and occupational > Local cafés and shops therapy as well as art psychotherapy. > Bowling, cinemas, snooker club and leisure centres

Our facilities: > En-suite bedrooms Rated ‘Good’ overall > Spacious communal areas and ‘outstanding’ in caring with the CQC > Garden with outside seating, a basketball court and facilities to enable individuals to grow their own fruit Decision box to and vegetables Accessible service user enable service users > Lounge and dining room led care plans to make collaborative > Café with pool table including decisions about the environment > Therapy kitchen and laundry service to support skills audio development > Multiple therapy spaces including an art room and a Weekly 'Well Person's Clinic' and physical quiet therapy room education sessions

15 | Learning Disability Services Click the buttons to find out more about our Learning Cygnet Sherwood Lodge, Nottinghamshire Disability Services Rufford Colliery Lane, Mansfield, Nottinghamshire, East Midlands NG21 0HR Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 26 beds in 2 wards Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Sherwood Lodge is a high dependency complex Cygnet Cedars, Birmingham C care service for men with learning disabilities, associated Our facilities: Cygnet Elms, Birmingham complex needs and who may have behaviours that challenge. Cygnet Hospital Beckton, London We accept emergency referrals and the team are experienced in > En-suite bedrooms Cygnet Hospital Colchester, Essex managing them quickly and efficiently to ensure the transition for Cygnet Hospital Taunton, Somerset > Spacious communal areas the service user is as smooth as possible. Cygnet Manor, Nottinghamshire > Garden with outside seating and a Forest School for Cygnet Sherwood Lodge, Nottinghamshire The hospital also has four two-bedded residential services, Adele Cygnet Views, Derbyshire outdoor learning Cottage and 4, 5, 7 The Sycamores, allowing for further community Cygnet Wallace Hospital, Tayside integration and focus on daily living skills. > Lounge and dining room Our Model of Support - Residential Services Each individual in our care begins a personalised care pathway > Therapy kitchen and laundry service to support skills Residential Services with Nursing that helps them develop necessary skills to leave our rehabilitation development Residential Services services and move towards a less restrictive setting. Supported Living Services Gym > Specialist Day Services We want individuals to make their own choices and live as > Barber Case Study independently as they are able to. To achieve this, our in-house Map MDT supports them with our learning disability model, which offers How to Make a Referral a psychology, speech and language and occupational therapy Our community links: approach, alongside psychiatry and nursing. > Sutton Centre Community College and West Our staff team are also trained in supporting individuals who may Nottinghamshire College have forensic histories. > Local shops and supermarkets As part of our preparation for core and advanced daily living > Voluntary work skills, our occupational therapy programmes facilitate education, vocational skills and social integration. Our speech and language > Dove Dance: a popular local disco therapy approaches include PECS communication systems to > Stable management and horseriding (Bolsover) facilitate learning and general communication skills. > Bike riding, walks and picnics at Sherwood Pines > Vocational links: Forestry Commission, PAVES, grass roots, Willow Tree Farm, Bumbles Café “Thanks to all at Cygnet > Craft/woodwork sessions Sherwood Lodge for their > Local church hospitality. Today was the first Oaktree and Creswell day we have seen our son > happy for 5 years! You have > Leisure Centres an amazing place and more importantly amazing people.” Family member Rated ‘Outstanding’ with the CQC in all 5 KLOE’s

16 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cygnet Views, Derbyshire Disability Services 22 Wellington Street, Matlock, Derbyshire, East Midlands DE4 3JP Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model 18+ years Female 10 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ygnet Views is a high dependency complex care service for Cygnet Cedars, Birmingham C women with learning disabilities, associated complex needs Our facilities: Cygnet Elms, Birmingham and who may have behaviours that challenge. Cygnet Hospital Beckton, London > En-suite bedrooms Cygnet Hospital Colchester, Essex The service, which is set over three floors, is situated in the leafy > Spacious communal lounge Cygnet Hospital Taunton, Somerset suburb of Matlock with fantastic views of the 19th century Cygnet Manor, Nottinghamshire landmark, Riber Castle. With great transport links, the team of > Garden with outside seating including a secret garden Cygnet Sherwood Lodge, Nottinghamshire support workers encourage and support the women to be part and a sensory garden Cygnet Views, Derbyshire of the local community. Each individual in our care begins a Cygnet Wallace Hospital, Tayside personalised care pathway that helps them develop necessary > Beauty salon Our Model of Support - Residential Services skills to leave our rehabilitation services and move towards a less > Computer room restrictive setting. Residential Services with Nursing > Multi-faith room Residential Services We want the women in our care to make their own choices and Supported Living Services live as independently as they are able to. To achieve this, our > Dining room Specialist Day Services in-house MDT supports them with our myPath learning disability > Therapy kitchen and laundry service to support Case Study Map model, which offers a psychology, speech and language and skills development occupational therapy led approach, alongside psychiatry How to Make a Referral and nursing. Our psychology-led approach aims at replacing maladaptive Our community links: behaviours with positive social interaction. As part of our preparation for core and advanced daily living skills, our > Chesterfield and Matlock local shopping centres occupational therapy led programmes facilitate education, > Matlock local art college vocational skills and social integration. Our speech and language > Matlock local garden centres/coffee shops therapy approaches includes a number of different visual The Ritz Adult Education Centre (maths course) communication tools. > > The ARC Leisure Centre (swimming and gym sessions) > Matlock Library > Good transport links > Matlock Park Farm > Whitworth Hall Park and Matlock Park (walking groups) > Cinema and bowling in Chesterfield > Twycross Zoo

17 | Learning Disability Services Click the buttons to find out more about our Learning Cygnet Wallace Hospital, Dundee Disability Services 119 Americanmuir Road, Dundee, Scotland DD3 9AG Introduction High Dependency Complex Care Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 10 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Cygnet Bostall House, London ituated in a residential area of Dundee, Cygnet Wallace Cygnet Cedars, Birmingham S Hospital provides assessment and treatment for up to ten Our facilities: Cygnet Elms, Birmingham adults with learning disabilities, with or without autstic spectrum Cygnet Hospital Beckton, London disorder, as well as complex needs and behaviours. The team > En-suite bedrooms, which individuals are supported Cygnet Hospital Colchester, Essex can also support those who have additional mental or physical to personalise Cygnet Hospital Taunton, Somerset health needs, as well as those who have been detained under the > Choice of living and dining areas Cygnet Manor, Nottinghamshire Mental Health (Care and Treatment) (Scotland) Act. We accept Cygnet Sherwood Lodge, Nottinghamshire Cygnet Views, Derbyshire emergency referrals and the team are experienced in managing > Garden Cygnet Wallace Hospital, Tayside them quickly and efficiently to ensure transition for service users is > Therapy kitchen and laundry service to support skills Our Model of Support as smooth as possible. development - Residential Services The team at Cygnet Wallace Hospital work towards discharge Residential Services with Nursing from the point of admission, ensuring they work with service Residential Services users to create their own pathway to the community and more Our community links: Supported Living Services Specialist Day Services independent living. The integrated care pathways ensure each Leisure centres Case Study individual is supported to reach their full potential. > > Social clubs Map Cygnet Wallace Hospital is a detached purposebuilt building, How to Make a Referral Colleges which enables service users to receive bespoke, person-centred > support to move through a full recovery pathway. The service is > Botanical gardens split into multiple areas supporting individuals with different levels > Discovery Quay of need. This creates a care pathway within Cygnet Wallace Hospital from more acute intensive support towards residential based support, and finally transitional studio flats to prepare individuals for moving on. There are a number of good sized living areas, including lounges, dining areas and life skills kitchens, where individuals can develop their skills, as well as a garden to enjoy outdoor activities. Cygnet Wallace Hospital is located in the city of Dundee, which has an extensive array of community amenities to access, including leisure centres, social clubs, shops, colleges, and work placement settings. Service users can also enjoy walks and visits to the nearby botanical gardens and Discovery Quay.

18 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Our Model of Support - Disability Services Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model At Cygnet Health Care we believe that each individual with a learning disability has the right to a happy and fulfilled life Global Assessment of Progress regardless of their level of support. (GAP) Outcomes High Dependency Complex Care To help guide us and make sure we are all working together to achieve this we have formed Our Model of Support for our Our Model of Support Residential Services. A guide that shows what we do as an organisation to support individuals with learning disabilities. - Residential Services Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study The right to experience Map valued relationships How to Make a Referral with other people The right to take part in community The right to life & to live & spend be valued & leisure time with le Pos not be treated ssib itiv other members Po e differently & & of the community e Po to others iv s it M si s y F b o & s am le P ing Risk ily g y & , m na m O y a ing th F M d e rie n rs n ta d rs s e Relationships d My C Community Pr n om U sks m Ri u y n ic M a t io esence n y Voice y t i M Respect

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P nde Me petence The right to Choice rs nding The right to make choices, learn new skills both large & & participate small, in one’s life. My ills in meaningful These include Essential Life Sk activities with choices about whatever where to live and assistance with whom to live is required My Future Planning

Adapted from: O’Brien, C. L., & O’Brien, J. (2002). The origins of person-centered planning: A community of practice perspective. 19 | Learning Disability Services Click the buttons to find out more about our Learning Ellen Mhor, Tayside Disability Services 2-4 Ellen Street, Dundee, Tayside, Scotland DD1 2QH Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 12 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ased in a suburban area of Dundee, Ellen Mhor supports - Residential Services B adults living with a learning disability and complex needs, Our facilities: Residential Services with Nursing and who may have an autistic spectrum condition. The team of Ellen Mhor, Tayside nurses and support staff care for individuals who have behaviours > En-suite bedrooms Hollyhurst, County Durham that may challenge and associated mental or physical > Choice of living areas Hope House, Cleveland health needs. Lindsay House, Tayside > Bright dining room Oaklands, Northumberland Ellen Mhor is a large detached house with its own private garden Old Leigh House, Essex situated in a quiet residential area of Dundee. Everyone at Ellen > Life skills kitchen Ranaich House, Stirling Mhor has their own en-suite bedroom and they are encouraged > Activity room The Fields, South Yorkshire and supported to personalise their rooms. There is a choice of Thistle House, Tayside three living areas that residents can choose from, as well as a > Patio and seating areas Toller Road, Leicestershire bright and airy dining room. There is a life skills kitchen and lounge Trinity House, Lockerbie area where residents are supported in a small group to develop Willow House, Birmingham Residential Services and maintain independent living skills, such as menu planning and Supported Living Services preparing their own drinks, snacks and meals. Externally there is a Specialist Day Services patio and seating areas for residents and their visitors to enjoy. Case Study In Dundee, there are many activities for residents to access, Map How to Make a Referral including leisure centres, cinema, theatre, markets, shops and cafés. Ellen Mhor has a dedicated activity coordinator who supports individuals to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable residents to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs. therapy approaches includes a number of different visual communication tools. Individuals come to Ellen Mhor for different reasons; they may require more support than can be provided in a supported living setting, or they may be moving along their care pathway from a hospital placement. Whatever the reason, Ellen Mhor can offer specialist input based on individual need to deliver flexible and effective support. Our community links: > Leisure centres > Shops > Cinema > Cafés and restaurants > Theatre > Museums > Markets 20 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Hollyhurst, County Durham Disability Services 118 Woodland Road, Darlington, County Durham, North East DL3 9LN Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 19 beds in 2 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ollyhurst is a specialist residential service with nursing, The garden project provides opportunities for individuals to - Residential Services H supporting individuals with learning disabilities and complex participate in growing fresh vegetables in the greenhouse and Residential Services with Nursing needs in Darlington, County Durham. The nurse-led team support allotment located in the grounds. Ellen Mhor, Tayside individuals who have additional mental or physical health needs Hollyhurst, County Durham Within the grounds is Hollyhurst Lodge, a bespoke self-contained and behaviours that may challenge. Hope House, Cleveland service delivering 24 hour support for two individuals. This service Lindsay House, Tayside Hollyhurst is a detached period property set in its own private was specially designed in partnership with local commissioners Oaklands, Northumberland gardens and accessed via a private tree lined drive. There are and community teams to provide personalised support for two Old Leigh House, Essex numerous living areas including a quiet lounge and two large adults with complex needs. Ranaich House, Stirling communal lounges. Everyone has their own bedroom, which they The Fields, South Yorkshire Hollyhurst has a dedicated activity coordinator who supports are encouraged to decorate and personalise to suit their own Thistle House, Tayside residents to have individual activity plans, which are created personal style. Toller Road, Leicestershire based on each person’s likes and hobbies. Their goal is to enable Trinity House, Lockerbie There is a supported life skills kitchen where residents can plan and individuals to structure their time, build relationships and establish Willow House, Birmingham cook meals and snacks for themselves and their visitors. They can a balance between therapy, self-care, work and leisure, as Residential Services also spend time relaxing with their friends, family and other visitors appropriate to their individual needs Supported Living Services in the family room. A computer room is open throughout the day Specialist Day Services for individuals to access the internet and develop IT skills, with Case Study support from staff if needed. Map How to Make a Referral Our community links: > Leisure centres > Shops > Social clubs > Colleges and work > Restaurants and cafés placement settings > Great transport links

Our facilities: > Bedrooms – some en-suite, some with a shared bathroom > Choice of living and dining areas “Great residential home. My uncle has lived > Different rooms for activities and building skills, here a number of years and is very happy. including a life skills kitchen, a family room, Staff can’t do enough for my uncle and go computer room above and beyond for the family.” > Garden with large allotment and greenhouse Family member

21 | Learning Disability Services Click the buttons to find out more about our Learning Hope House, Cleveland Disability Services 59 Hutton Avenue, Hartlepool, Cleveland, North East TS26 9PW Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 11 beds in 11 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ased in Hartlepool, Hope House supports adults living with a - Residential Services B learning disability, including individuals who have additional Our facilities: Residential Services with Nursing mental and physical ill-health and behaviours that may challenge. Ellen Mhor, Tayside The name Hope House was chosen by one of the gentlemen who > Bespoke apartments, each with their own living space Hollyhurst, County Durham moved into the service when it first opened. He said, “I am always Hope House, Cleveland > Living and dining areas hoping for something and always hoped to live in this area.” Lindsay House, Tayside > Kitchenettes Oaklands, Northumberland The service is split into two separate elements, based on the Old Leigh House, Essex residents’ individual requirements: > Communal and private gardens Ranaich House, Stirling The Fields, South Yorkshire > Hope House has six bespoke apartments for individuals to Thistle House, Tayside live independently. Each apartment has an en-suite, secure Our community links: Toller Road, Leicestershire kitchenette, living and dining space, as well as access to a Trinity House, Lockerbie communal garden. One apartment has direct access to a > Colleges Willow House, Birmingham specially designed private garden, giving the individual it was Residential Services Swimming pools created for the quiet outdoor space that is needed. > Supported Living Services > Cinema Specialist Day Services > Hope Lodge, next door to Hope House, has one en-suite > Shops Case Study bedroom and four individual apartments, each with their own Map kitchenette.In addition to this private space, Hope Lodge has a > Disco How to Make a Referral spacious dining kitchen, enabling the individuals living here to > Gardening club socialise and develop their independent living skills. > Restaurants and cafés Residents are supported to access local community facilities within Colleges and work placement settings Hartlepool town centre, which is within walking distance. A few of > the community facilities available are colleges, swimming pools, a > Great transport links cinema, shops, a disco, and a gardening club. Hope House has a dedicated activity coordinator who supports residents to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable individuals to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

22 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Lindsay House, Tayside Disability Services 119 Americanmuir Road, Dundee, Tayside, Scotland DD3 9AG Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 2 beds in 2 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support indsay House consists of two bespoke single person - Residential Services L apartments providing a more independent living environment. Residential Services with Nursing Lindsay House is suitable for individuals with a learning disability Ellen Mhor, Tayside who also have additional complex needs and behaviours that Hollyhurst, County Durham may challenge, requiring bespoke staffing packages. Hope House, Cleveland Lindsay House, Tayside These apartments each have their own front door, lounge and Oaklands, Northumberland personalised en-suite bedroom, as well as a kitchen to support Old Leigh House, Essex learning independent living skills and a shared private garden. Ranaich House, Stirling The Fields, South Yorkshire The individuals at Lindsay House are supported to access the Thistle House, Tayside extensive array of community amenities, including leisure centres, Toller Road, Leicestershire social clubs, shops, colleges, and work placement settings. They Trinity House, Lockerbie may also enjoy walks and visits to the nearby botanical gardens Willow House, Birmingham and Discovery Quay. Residential Services Supported Living Services Lindsay House was designed with wellness in mind, providing a Specialist Day Services safe and comfortable environment that promotes independent Case Study living based on the specific individual requirements. Map How to Make a Referral Each resident has their own individual activity plan, which is Our facilities: created based on their likes and hobbies. Their goal is to enable individuals to structure their time, build relationships and establish > En-suite bedrooms a balance between therapy, self-care, work and leisure, as > Kitchen appropriate to their individual needs. > Lounge > Each apartment has its own front door > Enclosed garden

Our community links: > Local leisure centres > Social clubs > Shops > Colleges > Botanical gardens > Discovery Quay > Great transport links

23 | Learning Disability Services Click the buttons to find out more about our Learning Oaklands, Northumberland 4 NEW Disability Services Anick Road, Hexham, Northumberland, North East NE46 4JR individual flats now open Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 15 beds (10 + 5 single occupancy flats) Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support aklands is a specialist residential service with nursing, Oaklands is a large detached property with extensive living - Residential Services O supporting individuals with learning disabilities and complex areas. Close to the historic market town of Hexham, residents can Residential Services with Nursing needs in Hexham, Northumberland. The team support individuals access a good choice of recreational and leisure facilities. These Ellen Mhor, Tayside who have additional mental or physical health needs and include a swimming pool, a library, parks and shops, as well as the Hollyhurst, County Durham behaviours that may challenge. beautiful surrounding countryside. Hope House, Cleveland Lindsay House, Tayside The service is has undergone exciting developments to create Oaklands has a dedicated activity coordinator who supports Oaklands, Northumberland single occupancy living for 5 individuals who may require residents to have individual activity plans, created based on Old Leigh House, Essex additional staff support. each person’s likes and hobbies. Individuals are supported to plan Ranaich House, Stirling menus, shop and prepare food with support to increase their daily The Fields, South Yorkshire 5 single occupancy flats - These self-contained living > living skills in readiness for moving on. Thistle House, Tayside areas provide the opportunity for 5 individuals with more Toller Road, Leicestershire challenging needs to live in their own space with staff Our community links: Trinity House, Lockerbie support. Each flat has a lounge, kitchen/diner, en-suite Willow House, Birmingham bedroom as well as a staff observation area. In addition one > Shops and restaurants Residential Services of the flats is located away from the main house and has its > Swimming pools and leisure centres Supported Living Services Specialist Day Services own front door and garden. Hadrian’s Wall > Case Study > 10 en-suite bedrooms with multiple lounge and dining > Queen’s Hall Arts Centre Map facilities. Other facilities within the service that are accessible Beautiful countryside including Hadrian’s Wall and local How to Make a Referral for all individuals include a sensory room, large garden, café > farms during lambing season area and a conservatory. > Vocational opportunities > Community centres specialising for individuals with Our facilities: learning disabilities > En-suite bedrooms > Sensory room > Multiple lounges > Café area > 2 dining rooms > 5 individual flats with their own lounge, Activity space > kitchen diner and > Large garden with en-suite bedroom seating and allotment

Weekly Individuals supported Large garden including picnic area, local wildlife to access including pheasants, a greenhouse and Makaton vegetable patch signing local volunteering café opportunities

24 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Old Leigh House, Essex Disability Services 3 Old Leigh Road, Leigh-on-Sea, Essex, East SS9 1LB Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 6 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support ld Leigh House supports men living with a learning disability - Residential Services O and complex needs. The team can also support those who Our facilities: Residential Services with Nursing have mental and physical health needs, as well as behaviours that Ellen Mhor, Tayside may challenge and a history of offending. > En-suite bedrooms > Dining room Hollyhurst, County Durham > Choice of living areas > Small private garden Hope House, Cleveland Old Leigh House is a large semi-detached house, overlooking a Lindsay House, Tayside park. The service has a choice of lounges and communal areas Oaklands, Northumberland for residents to choose from and a small garden at the back of Old Leigh House, Essex the house. The house has been specially adapted and has an “I feel the staff caring for my son are very competent Ranaich House, Stirling accessibility lift for those individuals who come to us with and they go above and beyond in order to do their The Fields, South Yorkshire mobility needs. job in the best way.” Thistle House, Tayside Family member Toller Road, Leicestershire Residents can enjoy a wide range of activities at the seaside Trinity House, Lockerbie towns nearby, with many coastal walks to enjoy, as well as some Willow House, Birmingham lovely beaches. They can also visit the shops or take part in local Residential Services

activities, such as bowling, going to the theatre, visiting the zoo, In-house Multi-Disciplinary Team Supported Living Services consisting of Nurses, Occupational Therapy, go karting or going to the cinema. The service also benefits from Specialist Day Services Speech and Language Therapy being within easy access to two main train lines into London. Case Study Map Old Leigh House has a dedicated occupational therapist and How to Make a Referral activity coordinator who support residents to have individual SuppoEasyrting read and Person-centred activity plans, created based on each person’s likes and hobbies. indiviotherduals accessible to build meal planning, Their goal is to enable residents to structure their time, build friendshipinformation groups available in the to including shopping relationships and establish a balance between therapy, selfcare, localall community residents and cooking work and leisure, as appropriate to their individual needs. Individuals come to Old Leigh House for different reasons; they Easy read may require more support than can be provided in a supported and other living setting or they may be moving along their care pathway accessible from a hospital placement. Whatever the reason, the team at Old information Leigh House can offer specialist input based on individual need to available to deliver flexible and effective support. all residents Our community links: > Colleges > Bowling > Shops > Theatre > Coastal walks and beaches > Excellent transport links to London

25 | Learning Disability Services Click the buttons to find out more about our Learning Ranaich House, Stirling Disability Services Leewood Road, Dunblane, Stirling, Scotland FK15 0DR Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 14 beds in 3 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ocated in Dunblane, Ranaich House offers care and support - Residential Services L in a structured and therapeutic environment, caring for adults Our facilities: Residential Services with Nursing with learning disabilities and complex needs. Ellen Mhor, Tayside > En-suite bedroom, which residents are supported Hollyhurst, County Durham Ranaich House is a large period detached property, formerly a to personalise Hope House, Cleveland private Victorian villa with coach house, stables and mature > Good sized living and dining areas Lindsay House, Tayside woodland gardens. The service has good sized living areas, a Oaklands, Northumberland dining room, and a well-stocked learning hub. There are two > Learning hub Old Leigh House, Essex domestic life skills kitchens, where individuals can plan menus and Ranaich House, Stirling prepare their own drinks, snacks and meals. Externally there is a > Life skills kitchens The Fields, South Yorkshire spacious and private garden which hosts seating and picnic areas > Spacious garden with seating and picnic areas Thistle House, Tayside for relaxing or enjoying time with friends. Toller Road, Leicestershire Trinity House, Lockerbie Individuals living at Ranaich House will progress through the care Willow House, Birmingham pathway, firstly living in the main body of the house in an en-suite Our community links: Residential Services room, with access to all communal areas and catering facilities. Supported Living Services Cafés and restaurants When ready to move to less intensive support, residents can move > Specialist Day Services to the self-contained three bedroom flat. > Parks Case Study Map Library Moving on from here is to the Coach House; the original coach > How to Make a Referral house and stables have been converted into a two bedroomed > Shops cottage flat in the grounds. The Coach House has staff support at > Countryside walks all times and offers residents the opportunity to experience more independence, whilst living in a safe environment. It has its own front door and enclosed, private gardens, making this the ideal stepping stone towards moving on to independent living. There are no strict timescales for progression through their care pathway; everyone is different and has a personalised care and support pathway. The activity coordinator at Ranaich House is focused on ensuring that residents can be part of their local community and have access to education, employment and other day opportunities to meet their needs. Our goal is to enable residents to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs.

26 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning The Fields, South Yorkshire Disability Services Spa Lane, Woodhouse, Sheffield, South Yorkshire, Yorkshire & Humber S13 7PG Introduction Residential Services with Nursing Residential Services Our Model of Care - Hospitals Our myPathCare Model Mixed 17+ years 54 beds in 7 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support he Fields is a residential service for adults with learning Our community links: - Residential Services T disabilities, associated complex needs and who may have Residential Services with Nursing behaviours that challenge. The service is split into seven different > Local village shops/supermarkets Ellen Mhor, Tayside living units, six of which are residential and one is a registered > Local pubs for pub lunches and carveries Hollyhurst, County Durham nursing service. We provide longer term placements for adults who > St James Church Hope House, Cleveland require a supportive home, with round the clock care. Lindsay House, Tayside > Shopping Centres including Meadowhall and Crystal Peaks Oaklands, Northumberland With a range of residential units, The Fields can accommodate > Local retail parks Old Leigh House, Essex a broad cross section of adults with learning disabilities within a Ranaich House, Stirling Sheffield City Centre with easy access via public transport village-style environment. > The Fields, South Yorkshire > Lyceum, Crucible and City Hall theatres and local Thistle House, Tayside The Fields is situated in Woodhouse in Sheffield, which is a vibrant cinemas nearby Toller Road, Leicestershire residential area, with easy access to shops and local amenities. > Centertainment where there is a cinema,bowling, crazy golf, Trinity House, Lockerbie The Fields has access to its own fleet of transport, which is used to Willow House, Birmingham Laser Quest and arcades, as well as a large selection take residents to appointments, for home visits, and to engage in Residential Services of restaurants community activities. On site we also have a Specialist Day Service Supported Living Services that has numerous sensory rooms and a large hydrotherapy pool. > Rother Valley Country Park Specialist Day Services > Weston Park Museum Case Study For more information please see Sheffield Day Services on Map page 67. > Wentworth Garden Centre How to Make a Referral > Graves Park, Clumber Park, Whirlow Farm and Sherwood Forest Our facilities: > Mayfield Alpaca Animal Park > En-suite bedrooms > Yorkshire Wildlife Park > Spacious communal areas > Large enclosed landscaped gardens > Lounges > Dining room > Conservatories > On-site Specialist Day Service

27 | Learning Disability Services Click the buttons to find out more about our Learning Thistle House, Dundee Disability Services 119 Americanmuir Road, Dundee, Stirling, Scotland DD3 9AG Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 10 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ituated in a residential area of Dundee, Thistle House is a - Residential Services S specialist residential service supporting up to ten individuals Our facilities: Residential Services with Nursing with learning disabilities and complex needs. The team of nurses Ellen Mhor, Tayside > En-suite bedrooms, which individuals are supported and support workers also support those with behaviours that may Hollyhurst, County Durham to personalise challenge, as well as those who have associated mental Hope House, Cleveland health needs. > Choice of living and dining areas Lindsay House, Tayside Oaklands, Northumberland Thistle House is a purpose-built building with its own gardens. > Life skills kitchens Old Leigh House, Essex The service delivers 24 hour care and support within a structured Ranaich House, Stirling Sensory room environment. There are a number of living areas for individuals to > The Fields, South Yorkshire choose from, whether they want time to socialise as a group, or > Garden Thistle House, Tayside to spend time alone. Everyone has their own en-suite bedroom, Toller Road, Leicestershire which they are encouraged to decorate and personalise to suit Trinity House, Lockerbie their own personal style. Willow House, Birmingham Residential Services The service also features a state of the art sensory room as well Supported Living Services as a number of different outdoor spaces for individuals to choose Specialist Day Services from. There is a supported life skills kitchen where individuals can Case Study plan and cook meals and snacks for themselves and their visitors. Map How to Make a Referral Thistle House is located in the city of Dundee, which has an extensive array of community amenities, including leisure centres, social clubs, shops, colleges, and work placement settings. Individuals can also enjoy walks and visits to the nearby botanical gardens and Discovery Quay. The dedicated activity coordinator supports residents to have individual activity plans, based on each person’s likes and hobbies. Their goal is to enable residents to structure their time, build relationships and establish a balance between therapy, self- care, work and leisure. Individuals come to Thistle House for different reasons; they may require more support than can be provided in a supported living setting, or they may be moving along their care pathway from a Our community links: hospital placement. Whatever the reason, Thistle House can offer > Leisure centres specialist input based on individual need to deliver flexible and effective support. > Social clubs > Colleges > Botanical gardens > Discovery Quay

28 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Toller Road, Leicestershire Disability Services 13 Toller Road, Stoneygate, Leicester, East Midlands LE2 3HP Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 8 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ituated in a leafy suburb of Leicester, Toller Road supports - Residential Services S individuals with learning disabilities and complex needs. The Our facilities: Residential Services with Nursing team can also support those with associated mental or physical Ellen Mhor, Tayside > En-suite bedroom health needs. Hollyhurst, County Durham > Lounge and dining areas Hope House, Cleveland Toller Road is a large three story semi-detached house with its own Lindsay House, Tayside private garden situated on the outskirts of Leicester. Everyone > Life skills kitchen Oaklands, Northumberland at Toller Road has their own en-suite bedroom and they are Old Leigh House, Essex IT hub encouraged and supported to personalise their rooms. There is > Ranaich House, Stirling a communal lounge and another open plan dining room and > Garden The Fields, South Yorkshire lounge area with access to the garden. The service also has a life Thistle House, Tayside skills kitchen where individuals can plan menus and prepare their Toller Road, Leicestershire own drinks, snacks and meals. This area is also utilised as an IT hub, Trinity House, Lockerbie enabling residents to maintain contact with family and friends on Willow House, Birmingham Residential Services video chat. The IT hub is also used for adult education sessions. Supported Living Services There are local shops and other amenities that residents can Specialist Day Services access. Individuals are supported to participate in social activities Case Study that may be of interest to them through the well-established Map How to Make a Referral network of community based groups. Toller Road has a dedicated activity coordinator who supports residents to have individual activity plans, which are created based on each person’s likes and hobbies. Their goal is to enable residents to structure their time, build relationships and establish a balance between therapy, self-care, work and leisure, as appropriate to their individual needs. Individuals come to Toller Road for different reasons; they may require more support than can be provided in a supported living setting or they may be moving along their care pathway from a hospital placement. Whatever the reason, Toller Road can offer specialist input based on individual need to deliver flexible and effective support. Our community links: > Shops > Local parkrun > Restaurants and cafés > Cinema > Sports club > Market > Community activity groups > Cathedral

29 | Learning Disability Services Click the buttons to find out more about our Learning Trinity House, Lockerbie Disability Services 38 Carlisle Road, Lockerbie, Scotland DG11 2DS Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 13 beds in 2 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ocated in the heart of a residential community in Lockerbie, - Residential Services L Trinity House is a specialist residential service with nursing, Our facilities: Residential Services with Nursing supporting adults with learning disabilities and complex needs. Ellen Mhor, Tayside The team also support individuals who have behaviours that may > En-suite bedrooms Hollyhurst, County Durham challenge and associated mental or physical health needs. > Choice of living areas and dining room Hope House, Cleveland Lindsay House, Tayside Trinity House has 11 en-suite bedrooms in a detached period > Activities room Oaklands, Northumberland property set away from the main road. There is a choice of living Old Leigh House, Essex areas, a bright dining room, an activities room and a life skills > Life skills kitchen Ranaich House, Stirling kitchen. Outside there is large garden where the residents grow > Garden with greenhouses and seating areas The Fields, South Yorkshire their own vegetables and they have chickens who provide eggs Thistle House, Tayside for the service. Toller Road, Leicestershire Our community links: Trinity House, Lockerbie Also in the grounds is a 2 bed bungalow, this part of the service Willow House, Birmingham supports those who are making their move towards more > Leisure centres Residential Services independent living. As well as its own kitchen and living space, the > Sensory centres Supported Living Services bungalow also has its own private garden. Specialist Day Services > Hydrotherapy centre Case Study The individuals at Trinity House may be stepping down from > Social clubs Map hospital provision or may need a more robust package of care How to Make a Referral Shops than can be provided in supported living. They may also be on a > journey towards a place of their own. > Colleges and work placement settings > Local river for fishing

On-site multi-disciplinary team consisting of psychology and speech and language therapy Residents are supported to attend college courses

Handyman provides woodwork workshops for residents Residents grow their own vegetables Large garden for entertaining and have chicken’s to provide their eggs

30 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Willow House, Birmingham Disability Services 229 Portland Road, Edgbaston, Birmingham, West Midlands B17 8LS Introduction Residential Services with Nursing Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 8 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support illow House is a specialist residential service with nursing - Residential Services W for adults with learning disabilities and complex needs. Our facilities: Residential Services with Nursing We also support individuals who have associated mental and Ellen Mhor, Tayside > En-suite bedrooms > Dining room physical health needs, as well as those with behaviours that may Hollyhurst, County Durham challenge services. We provide specialist nursing care and support > Therapy kitchen > Lounge Hope House, Cleveland that is tailored to individual needs, promoting independence and Lindsay House, Tayside Variety of activity areas Garden community integration. > > Oaklands, Northumberland Old Leigh House, Essex Located within the community of Edgbaston in Birmingham, Ranaich House, Stirling Willow House is a spacious detached house with two comfy The Fields, South Yorkshire living areas, a dining room and a conservatory where individuals Thistle House, Tayside can have private time with their families, friends or other visitors. Toller Road, Leicestershire Everyone has their own en-suite bedroom, which they are Trinity House, Lockerbie encouraged to personalise and decorate to make their own. Willow House, Birmingham Residential Services There is a life skills kitchen where residents can plan and cook Supported Living Services meals for themselves and their visitors. Willow House also has a The service is very close to local amenities and only a short public Specialist Day Services nice garden with seating areas for relaxing outside with friends. Case Study transport ride from Birmingham city centre where individuals Map are supported to visit shops, the large library, local museums How to Make a Referral and restaurants. Nearby Cadbury World is also very popular. Weekly house Art therapy sessions The activity coordinator leads monthly trips to local historic and meeting for provided in-house cultural sights, which everyone enjoys. individuals The team at Willow House aim to promote individuals’ to have their say, independence. They do this by working closely with residents to including ‘you said, we did’ ensure that their wishes, needs and interests are met. Willow House has regular house meetings where they discuss a wide range of topics from meal planning to arranging their social calendars. Weekly well-being Wednesday sessions Individuals may come to Willow House for many reasons. They may be moving on from a hospital setting or may require a service that can support them more than a residential placement. It may be Independent advocate Support residents that they are leaving a residential or home setting and require a on person-centred attends the little support during a difficult period in their life, or they could be holidays and trips service weekly on a pathway to a place of their own. Our community links: Supporting individuals to attend sessions at a local learning disability charity to help increase > Birmingham city centre > Shops their independent living skills eg, cooking & budgeting > Cafés and restaurants > Library > Museums > Cadbury World

31 | Learning Disability Services Click the buttons to find out more about our Learning 4, 5, 7 The Sycamores, Derbyshire Disability Services 4, 5, 7 The Sycamores, South Normanton, Derbyshire DE55 3BJ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 6 beds in 3 self-contained living units Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support , 5, 7 The Sycamores is a residential service in Normanton, - Residential Services 4 Derbyshire. This homely service supports six men with learning Our facilities: Residential Services with Nursing disabilities, who may also have a secondary diagnosis of autism Residential Services spectrum disorder. > Spacious garden with outdoor seating 4, 5, 7 The Sycamores, Derbyshire > Three, two bed bungalows Adele Cottage, Nottinghamshire The service is made up of three, two bed bungalows with a shared Beacon House, West Yorkshire spacious garden and outdoor seating. Each bungalow has its own > En-suite bedrooms Beckly, West Yorkshire open plan lounge and kitchen where individuals are supported to Chaseways, Hertfordshire develop their daily living skills. In addition, each bungalow has two > Each bungalow has its own open plan lounge and Cherry Tree House, Nottinghamshire en-suite bedrooms and the men we support are encouraged to kitchen where residents are supported to develop their Conifers, Derbyshire personalise their own space. daily living skills Dene Brook, South Yorkshire Dove Valley Mews, South Yorkshire We empower each individual to function to a higher therapeutic Ducks Halt, Essex level with careful consideration of staffing interventions and clinical Eleni House, Essex input. This gives our residents the freedom and independence to Fairways, Suffolk flourish and develop their skills. Gables, Essex Gledholt, West Yorkshire Each resident receives an individualised care and support plan Hansa Lodge, Essex which is tailored to their own needs. This helps enable them Hawkstone, West Yorkshire to achieve successful community living and break a cycle of Kirkside House, West Yorkshire placement breakdown. Kirkside Lodge, West Yorkshire Langdale House, West Yorkshire 4, 5, 7 The Sycamores is located in the picturesque market town of Longfield, West Yorkshire South Normanton and two miles away from the busy Alfreton town Lowry House, Lancashire centre. Residents have access to all the local amenities to ensure Norcott House, West Yorkshire full integration into community life. Norcott Lodge, West Yorkshire Outwood, West Yorkshire Our staff and multi-disciplinary Oxley Woodhouse, West Yorkshire Our community links: Redlands, County Durham > South Normanton Hub providing training opportunities (MDT) support: River View, County Durham > Trained staff are shared across the 3 bungalows, Shear Meadow, Hertfordshire > Local colleges and libraries The Fields, South Yorkshire however extra 1:1 or 2:1 support can be provided > Local gym and leisure centre The Orchards, Essex > McArthurGlen shopping outlet > Nursing is available 8 hours per day Monday – Friday Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire > Local high street > Assistant psychologist 2 days per week Woodrow House, Cheshire > Great public transport links Supported Living Services > Responsible clinician involved in care, treatment and Specialist Day Services Derbyshire Peak District > regular reviews Case Study > Tissington and High Peak Trails > Occupational therapy and speech and language Map therapy are available as required How to Make a Referral

32 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Adele Cottage, Nottinghamshire Disability Services Rufford Colliery Lane, Rainworth, Nottinghamshire, East Midlands NG21 0HR Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 2 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support dele Cottage is a 2 bed residential service for men with - Residential Services A learning disabilities, associated complex needs and who may Our facilities: Residential Services with Nursing have behaviours that challenge. We provide placements for adults Residential Services who require a supportive home, with round the clock care. The aim > Lounge 4, 5, 7 The Sycamores, Derbyshire of the service is to support individuals to move out of hospital and > Separate dining room Adele Cottage, Nottinghamshire transition back to community living. Beacon House, West Yorkshire > Kitchen for development of daily life skills Beckly, West Yorkshire Individuals are assessed and a plan of support is devised to Chaseways, Hertfordshire support them, which includes relapse prevention. Residents are > Garden with outdoor seating Cherry Tree House, Nottinghamshire supported to attend and participate in the local community. The > Downstairs WC Conifers, Derbyshire local community organisations in turn are also encouraged to visit Dene Brook, South Yorkshire the service. > Separate laundry Dove Valley Mews, South Yorkshire Ducks Halt, Essex We provide support to our residents by providing them with Eleni House, Essex the ability to enhance and maintain their daily living skills. In Fairways, Suffolk order to encourage each individual to maintain autonomy and Gables, Essex independence as far as possible, individuals are not excluded Gledholt, West Yorkshire from undertaking activities simply because there is an element of Hansa Lodge, Essex risk involved. Positive risk taking is considered an integral part Hawkstone, West Yorkshire Kirkside House, West Yorkshire of living. Kirkside Lodge, West Yorkshire Langdale House, West Yorkshire Our community links: Longfield, West Yorkshire Lowry House, Lancashire > Sutton Centre Community College and West Norcott House, West Yorkshire Nottinghamshire College Norcott Lodge, West Yorkshire > Local shops and supermarkets Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire > Voluntary work Redlands, County Durham > Dove Dance: a popular local disco River View, County Durham Shear Meadow, Hertfordshire Stable management and horse riding (Bolsover) > The Fields, South Yorkshire > Bike riding, walks and picnics at Sherwood Pines The Orchards, Essex > Vocational links: Forestry Commission, PAVES, grass roots, Thornfield House, West Yorkshire Willow Tree Farm, Bumbles Café Walkern Lodge, Hertfordshire Woodrow House, Cheshire > Craft / woodwork sessions Local church Supported Living Services > Oaktree and Creswell Leisure Centres Specialist Day Services Case Study Map How to Make a Referral

33 | Learning Disability Services Click the buttons to find out more about our Learning Beacon House, West Yorkshire Disability Services 281 Beacon Road, , , West Yorkshire, Yorkshire & Humber BD6 3DQ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 16 beds in 6 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support eacon House is a residential service providing outcome - Residential Services B focused care for adults with learning disabilities, who may Vocational activities and Residential Services with Nursing have behaviours that challenge and associated complex needs. learning opportunities*: Residential Services 4, 5, 7 The Sycamores, Derbyshire Beacon House offers a modern purpose-built residential We believe that it is essential for individual’s wellbeing to Adele Cottage, Nottinghamshire accommodation with spacious communal areas, a dedicated have purpose in their day-today life and to learn new skills. Beacon House, West Yorkshire activity room and an enclosed outdoor garden within a homely, We have established different work projects to introduce Beckly, West Yorkshire family-style environment. It consists of two separate homes, vocational and learning activities where each individual can Chaseways, Hertfordshire Beacon Upper and Beacon Lower. Beacon Upper is an eight bed learn valuable skills and develop confidence. Residents have Cherry Tree House, Nottinghamshire service spilt into two living units. One unit houses five residents and Conifers, Derbyshire access to: the other unit houses three residents. Beacon Lower also offers an Dene Brook, South Yorkshire eight bed service spilt into four two-bed living units. > Employment projects such as bakery, textiles and Dove Valley Mews, South Yorkshire horticultural work to help deliver meaningful occupation Ducks Halt, Essex Located in the suburbs of Wibsey in Bradford, the homes are within Eleni House, Essex close proximity to local services and amenities, including major > The education centre, which provides a range of AQA Fairways, Suffolk transport links. accredited courses tailored to suit individual residents’ Gables, Essex needs, incorporating learning through sensory and Gledholt, West Yorkshire Ongoing assessment and high staffing levels, based on a minimum academic experiences Hansa Lodge, Essex ratio of one staff member to two residents, means that we Hawkstone, West Yorkshire are able to meet the changing needs of our residents as they *Subject to geography and availability Kirkside House, West Yorkshire progress through their care pathway, while ensuring their safety is Kirkside Lodge, West Yorkshire maintained and their independence supported. Regular review Langdale House, West Yorkshire meetings involving the resident, their family and professionals are Longfield, West Yorkshire held to review outcomes, set new goals and re-assess support Lowry House, Lancashire Norcott House, West Yorkshire levels as individuals progress. Norcott Lodge, West Yorkshire The management and staff team have comprehensive training, Outwood, West Yorkshire including all mandatory training and bespoke training specific to Oxley Woodhouse, West Yorkshire the needs of the residents. Redlands, County Durham River View, County Durham Shear Meadow, Hertfordshire Our community links: The Fields, South Yorkshire > Bowling The Orchards, Essex Thornfield House, West Yorkshire > Cinemas – IMAX, Odeon Walkern Lodge, Hertfordshire > Activities – Go-Karting, LazerZone, Beedale Bingo Centre Woodrow House, Cheshire Supported Living Services Parks – Wibsey Park, Adel Park, Shelf, Park, Horton Park > Specialist Day Services Reservoir, Bramhill Park Case Study > Libraries – Wibsey Library Map > Leisure Centres – Richard Dunn Sports Centre, Queensbury How to Make a Referral Leisure Centre

34 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Beckly, West Yorkshire Disability Services 56 Cooper Lane, Shelf, Halifax, West Yorkshire, Yorkshire & Humber HX3 7RG Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 12 beds in 3 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support eckly is a residential service providing outcome focused care - Residential Services B for adults with learning disabilities, who may have behaviours Vocational activities and Residential Services with Nursing that challenge and associated complex needs. learning opportunities*: Residential Services 4, 5, 7 The Sycamores, Derbyshire Beckly offers a modern purpose-built residential accommodation We believe that it is essential for individual’s wellbeing to Adele Cottage, Nottinghamshire with spacious communal areas and an enclosed outdoor garden have purpose in their day-today life and to learn new skills. Beacon House, West Yorkshire within a homely family-style environment. It consists of Beckly We have established different work projects to introduce Beckly, West Yorkshire House, an eight bed home and Beckly Lodge, with a pair of two- vocational and learning activities where each individual can Chaseways, Hertfordshire bed living units. Located in the suburbs of Shelf near Halifax, the learn valuable skills and develop confidence. Residents have Cherry Tree House, Nottinghamshire homes are within close proximity to local services and amenities, Conifers, Derbyshire access to: including major transport links. Dene Brook, South Yorkshire > Employment projects such as bakery, textiles and Dove Valley Mews, South Yorkshire Ongoing assessment and high staffing levels, based on a minimum horticultural work to help deliver meaningful occupation Ducks Halt, Essex ratio of one staff member to two residents, means that we are Eleni House, Essex able to meet the changing needs of each individual as they > The education centre, which provides a range of AQA Fairways, Suffolk progress through their care pathway, while ensuring their safety is accredited courses tailored to suit individual residents’ Gables, Essex maintained and their independence supported. Regular review needs, incorporating learning through sensory and Gledholt, West Yorkshire meetings involving the resident, their family and professionals are academic experiences Hansa Lodge, Essex held to review outcomes, set new goals and re-assess support Hawkstone, West Yorkshire *Subject to geography and availability Kirkside House, West Yorkshire levels as individuals progress. Kirkside Lodge, West Yorkshire The management and staff team have comprehensive training, Our community links: Langdale House, West Yorkshire including all mandatory training and bespoke training specific to Longfield, West Yorkshire the needs of the residents. > Bowling > Theatres - St. George’s Lowry House, Lancashire Cinemas – IMAX, Odeon Hall, Alambra Norcott House, West Yorkshire > Norcott Lodge, West Yorkshire Local shops, cafés > Snooker – On Q, Cue Ball > Outwood, West Yorkshire Activities - Go- Karting, and restaurants Oxley Woodhouse, West Yorkshire LazerZone, Beedale > Good transport links Redlands, County Durham Bingo Centre River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

35 | Learning Disability Services Click the buttons to find out more about our Learning Chaseways, Hertfordshire Disability Services Chaseways, Sawbridgeworth, Hertfordshire, East CM21 0AS Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 6 beds in 3 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support haseways is a residential service providing outcome focused - Residential Services C care for adults with moderate / severe learning disability, Residential Services with Nursing who may have behaviours that challenge and associated Residential Services complex needs. 4, 5, 7 The Sycamores, Derbyshire Adele Cottage, Nottinghamshire Chaseways is a six bed home consisting of three, two bed living Beacon House, West Yorkshire units. Each unit has a kitchen, two lounges and an enclosed Beckly, West Yorkshire garden. All bedrooms have en-suite bathrooms. There is also a Chaseways, Hertfordshire sensory/games room located in the garden of one apartment. Cherry Tree House, Nottinghamshire Conifers, Derbyshire The home is in the small residential town of Sawbridgeworth, Dene Brook, South Yorkshire within walking distance of local amenities. Chaseways is easily Dove Valley Mews, South Yorkshire accessible by both road and rail, Harlow Mill Station is just over Ducks Halt, Essex a mile away. Eleni House, Essex Fairways, Suffolk Ongoing assessment and high staffing levels, based on a minimum Our community links: Gables, Essex ratio of one staff member to two residents, means that we > Harlow Retail Park – high street brand shops Gledholt, West Yorkshire are able to meet the changing needs of our residents as they Hansa Lodge, Essex progress through their care pathway, while ensuring their safety is > Queensgate Park – restaurants, cinema, high street stores Hawkstone, West Yorkshire maintained and their independence supported. Regular review > The Water Gardens Shopping Centre – 3.8 miles Kirkside House, West Yorkshire meetings involving the resident, their family and professionals are from Chaseways Kirkside Lodge, West Yorkshire held to review outcomes, set new goals and re-assess support LeisureZone Sports Centre – swimming, trampolining, Langdale House, West Yorkshire > Longfield, West Yorkshire levels as individuals progress. badminton, gym Lowry House, Lancashire The management and staff team have comprehensive training, > Harlow College located in town centre Norcott House, West Yorkshire including all mandatory training and bespoke training specific to > The Lock – climbing wall – 2 miles from Chaseways Norcott Lodge, West Yorkshire the needs of the residents. Outwood, West Yorkshire > Local pubs and restaurants Oxley Woodhouse, West Yorkshire Redlands, County Durham River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

36 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Cherry Tree House, Nottinghamshire Disability Services Park Hall Road, Mansfield Woodhouse, Nottinghamshire, East Midlands NG19 8QX Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 6 self-contained apartments Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support herry Tree House is a specialist residential service providing Our community links: - Residential Services C outcome focussed care for adults with learning disabilities, > Whitepost Farm Residential Services with Nursing who may have autism, behaviours that challenge and associated Residential Services Mansfield Museum and Art Gallery complex needs. > 4, 5, 7 The Sycamores, Derbyshire > Sherwood Pines Adele Cottage, Nottinghamshire Cherry Tree House offers six self-contained apartments, configured > Rufford Abbey Park Beacon House, West Yorkshire to meet the needs of the residents in single occupancy Beckly, West Yorkshire accommodation offering them the next step along their care > Alton Towers Chaseways, Hertfordshire pathway towards greater independence. > Water Meadow Leisure Centre Cherry Tree House, Nottinghamshire Shops, cafés and restaurants Conifers, Derbyshire Each apartment has its own bedroom, living and dining space, > Dene Brook, South Yorkshire bathroom and kitchen as well as access to an enclosed > Good transport links Dove Valley Mews, South Yorkshire communal garden. Ducks Halt, Essex Eleni House, Essex Located down a quiet lane, just a 10 minute drive from the bustling Fairways, Suffolk town of Mansfield, the individuals supported at Cherry Tree House Gables, Essex have access to a large and varied range of community facilities Gledholt, West Yorkshire and activities, including cinemas, bowling and local events. Hansa Lodge, Essex Ongoing assessment and a core staff team means that we are Hawkstone, West Yorkshire Kirkside House, West Yorkshire able to meet the changing needs of individuals as they progress Kirkside Lodge, West Yorkshire through their care pathway, while ensuring their safety Langdale House, West Yorkshire is maintained and their independence is supported. Longfield, West Yorkshire We ensure day-to-day practice is embedded in an overarching Lowry House, Lancashire Norcott House, West Yorkshire framework of support whereby the whole team around the person Norcott Lodge, West Yorkshire consciously takes into account the interaction, communication Outwood, West Yorkshire and flexibility of each individual we support. Oxley Woodhouse, West Yorkshire We provide a comprehensive individually tailored care and Redlands, County Durham River View, County Durham support plan that is delivered by the staff team in an integrated, Shear Meadow, Hertfordshire systematic and consistent manner. The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

37 | Learning Disability Services Click the buttons to find out more about our Learning Conifers, Derbyshire Disability Services 1 Central Avenue, Borrowash, Derby, Derbyshire, East Midlands DE72 3JZ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 7 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support onifers is a specialist residential home providing outcome - Residential Services C focused care for adults with a primary diagnosis of profound Our facilities: Residential Services with Nursing to moderate learning disability and autism with associated Residential Services complex needs. > En-suite bedrooms 4, 5, 7 The Sycamores, Derbyshire > Hoist, specialist beds Adele Cottage, Nottinghamshire Conifers is a seven bed home situated in the leafy village of Beacon House, West Yorkshire Borrowash, Derbyshire. All bedrooms are en-suite and are located > Spacious communal areas Beckly, West Yorkshire on the ground floor. The individuals we support are encouraged to Chaseways, Hertfordshire personalise their rooms to their own taste. > Lounge Cherry Tree House, Nottinghamshire Conifers, Derbyshire Following an individual assessment, a detailed care plan with up- > Outside spaces including a sensory garden & conservatory Dene Brook, South Yorkshire to-date information, including risk assessment, is put together by Dove Valley Mews, South Yorkshire our team. Our care plans are then shared with the individual, their > Laundry facilities Ducks Halt, Essex family and carer for verification and agreement. Regular review Eleni House, Essex meetings are held to review outcomes, set new goals and reassess > Recreational and arts facilities Fairways, Suffolk support levels as individuals progress. We offer a wide variety of > Wheelchair accessible rooms Gables, Essex activities for individuals to choose from and enjoy. These include Gledholt, West Yorkshire community outings, group activities, sensory therapy, 1:1 activities Hansa Lodge, Essex or just relaxing indoors by listening to music. Hawkstone, West Yorkshire Kirkside House, West Yorkshire The management and staff team have comprehensive training, Kirkside Lodge, West Yorkshire including all mandatory training and bespoke training specific to Langdale House, West Yorkshire the needs of the residents. Longfield, West Yorkshire Lowry House, Lancashire Our service is dedicated and structured to ensure that each Norcott House, West Yorkshire individual enjoys the same right to a happy and fulfilled life, Norcott Lodge, West Yorkshire regardless of their level of support. Each resident begins an Outwood, West Yorkshire inclusive pathway of support which is designed to support them Oxley Woodhouse, West Yorkshire to develop the necessary skills to experience or maintain their Redlands, County Durham optimal level of independence. River View, County Durham Our community links: Shear Meadow, Hertfordshire The Fields, South Yorkshire > Elvaston Castle & Country Park The Orchards, Essex > Derby Assembly Rooms Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire > Westfield Shopping Centre Woodrow House, Cheshire > Buxton Museum Supported Living Services Specialist Day Services Matlock > Case Study > Local cinema, restaurants and pubs Map > Derby town centre How to Make a Referral > Leisure centres

38 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Dene Brook, South Yorkshire Disability Services Dalton Lane, Dalton Parva, Rotherham, South Yorkshire, Yorkshire & Humber S65 3QQ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 13 beds in 7 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ene Brook is a residential service providing outcome focused Our community links: - Residential Services D care for adults with learning disabilities, who may have Residential Services with Nursing behaviours that challenge and associated complex needs. > Rotherham Leisure Complex Residential Services Entertainment complex at Meadowhall consisting of cinema, 4, 5, 7 The Sycamores, Derbyshire Dene Brook offers a modern purpose-built residential > bowling and arcades Adele Cottage, Nottinghamshire accommodation with spacious communal areas, a dedicated Outreach in Rotherham Beacon House, West Yorkshire activity room and an enclosed outdoor garden within a homely > Beckly, West Yorkshire family-style environment. It consists of three one-bed apartments, > Bowling alley at Kimberworth Rotherham Chaseways, Hertfordshire two two-bed apartments and two three-bed apartments. > Doncaster Dome Swimming Baths Cherry Tree House, Nottinghamshire Conifers, Derbyshire Located in the suburbs of Dalton Parva in Rotherham, the home > Barnsley Metrodome Swimming Baths Dene Brook, South Yorkshire is within close proximity to local services and amenities, including > Shops, cafés and restaurants Dove Valley Mews, South Yorkshire major transport links. > Good transport links Ducks Halt, Essex Eleni House, Essex Ongoing assessment and high staffing levels, based on a minimum Fairways, Suffolk ratio of one staff member to two residents, means that we Gables, Essex are able to meet the changing needs of our residents as they Vocational activities and Gledholt, West Yorkshire progress through their care pathway, while ensuring their safety is learning opportunities*: Hansa Lodge, Essex maintained and their independence supported. Regular review Hawkstone, West Yorkshire meetings involving the resident, their family and professionals are We believe that it is essential for individual’s wellbeing to Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support have purpose in their day-today life and to learn new skills. Kirkside Lodge, West Yorkshire levels as individuals progress. We have established different work projects to introduce Langdale House, West Yorkshire vocational and learning activities where each individual can Longfield, West Yorkshire The management and staff team have comprehensive training, learn valuable skills and develop confidence. Residents have Lowry House, Lancashire including all mandatory training and bespoke training specific to access to: Norcott House, West Yorkshire the needs of the residents. Norcott Lodge, West Yorkshire > Employment projects such as bakery, textiles and Outwood, West Yorkshire horticultural work to help deliver meaningful occupation Oxley Woodhouse, West Yorkshire Redlands, County Durham > The education centre, which provides a range of AQA River View, County Durham accredited courses tailored to suit individual residents’ Shear Meadow, Hertfordshire needs, incorporating learning through sensory and The Fields, South Yorkshire academic experiences The Orchards, Essex Thornfield House, West Yorkshire *Subject to geography and availability Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

39 | Learning Disability Services Click the buttons to find out more about our Learning Dove Valley Mews, South Yorkshire Disability Services 75 Park Street, Wombwell, Barnsley, South Yorkshire, Yorkshire & Humber S73 0HL Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 6 beds in 3 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ove Valley Mews is a community residential service providing - Residential Services D outcome focused care for adults living with a learning disability Residential Services with Nursing and associated complex needs who may have behaviours Residential Services that challenge. 4, 5, 7 The Sycamores, Derbyshire Adele Cottage, Nottinghamshire Dove Valley Mews, which is based five miles away from Barnsley Beacon House, West Yorkshire town centre in the suburb of Wombwell, offers modern residential Beckly, West Yorkshire accommodation with comprising of three separate apartments Chaseways, Hertfordshire and an enclosed outdoor garden within a homely environment. Cherry Tree House, Nottinghamshire Conifers, Derbyshire All bedrooms at Dove Valley Mews are en-suite and the individuals Dene Brook, South Yorkshire we support are encouraged to personalise as they wish. Ongoing Dove Valley Mews, South Yorkshire assessment and high staffing levels, based on a minimum ratio Ducks Halt, Essex of one staff member to two residents, means that we are able to Eleni House, Essex meet each individual’s changing needs as they progress through Fairways, Suffolk their care pathway, while ensuring their safety is maintained and Gables, Essex their independence supported. Regular review meetings involving Gledholt, West Yorkshire the resident, their family and professionals are held to review Hansa Lodge, Essex outcomes, set new goals and re-assess support levels as Hawkstone, West Yorkshire Our facilities: Kirkside House, West Yorkshire individuals progress. > Five en-suite bedrooms – each individual is encouraged Kirkside Lodge, West Yorkshire Promoting an individual’s independence is very important at Dove to personalise their own room Langdale House, West Yorkshire Valley Mews and everyone is encouraged to prepare food and Longfield, West Yorkshire drinks for themselves and their visitors. Developing self-care and > Kitchen, lounge and dining facilities Lowry House, Lancashire Norcott House, West Yorkshire daily living skills is a core part of life at the service. > Garden with outdoor seating Norcott Lodge, West Yorkshire The management and staff team have comprehensive training, > Suitable for wheelchair users Outwood, West Yorkshire including all mandatory training and bespoke training specific to Oxley Woodhouse, West Yorkshire the needs of the residents. Redlands, County Durham River View, County Durham Our community links: Shear Meadow, Hertfordshire > Bowling – Barnsley Bowl The Fields, South Yorkshire The Orchards, Essex > Cinemas – Parkway, Vue Thornfield House, West Yorkshire > Shopping – Cortonwood Retail Park, Meadowhall Shopping Walkern Lodge, Hertfordshire Centre, Barnsley Town Centre Woodrow House, Cheshire Supported Living Services > Parks – Locke, Elsecar, Wombwell Woods Specialist Day Services > Activities – Barnsley Metrodome Water Park, The Botanical Case Study Gardens – Sheffield, RSPB Old Moor Map How to Make a Referral > Leisure Centres – Metrodome Leisure Complex, Wath-upon-Dearne, Dearneside

40 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Ducks Halt, Essex Disability Services 8 Walton Road, Kirby-le-Soken, Essex, East CO13 0DU Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 5 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ased in the picturesque village of Kirby-le- Soken, Essex, Ducks - Residential Services B Halt supports adults who are living with a learning disability and Our facilities: Residential Services with Nursing complex needs, including individuals who may have additional Residential Services mental and physical health needs, and behaviours that > Bedrooms – some en-suite, some with a 4, 5, 7 The Sycamores, Derbyshire may challenge. shared bathroom Adele Cottage, Nottinghamshire > Dining room Beacon House, West Yorkshire Ducks Halt is homely and we support individuals to personalise and Beckly, West Yorkshire decorate their room as they would like it to be. The service has > Lounge Chaseways, Hertfordshire relaxing living areas and a kitchen for residents to prepare drinks, Cherry Tree House, Nottinghamshire food and snacks for themselves or their visitors. > Large garden with seating area and space Conifers, Derbyshire for gardening Dene Brook, South Yorkshire There is a large garden with a seating area and space for > Kitchen Dove Valley Mews, South Yorkshire gardening and other outdoor interests, including hosting parties Ducks Halt, Essex and spending time with the therapy dog that comes to visit the Eleni House, Essex service regularly. Fairways, Suffolk Our community links: Gables, Essex Ducks Halt is close to the sea and in particular Frinton and Walton > Beaches Gledholt, West Yorkshire beaches, with all that a seaside town has to offer. There are local Hansa Lodge, Essex bus links to Colchester, Clacton and other outlying towns. > Shops Hawkstone, West Yorkshire Restaurants Kirkside House, West Yorkshire Our goal is to enable residents to structure their time; build > > Leisure centre Kirkside Lodge, West Yorkshire relationships and establish a balance between therapy, Langdale House, West Yorkshire self-care, work and leisure, as appropriate to their individual > Colleges Longfield, West Yorkshire needs. Community based activities give individuals the > Work placement opportunities Lowry House, Lancashire opportunity to meet others, have new experiences, participate Norcott House, West Yorkshire in leisure activities and practice social skills. Activities depend on Norcott Lodge, West Yorkshire individual preference and can include a variety of community Outwood, West Yorkshire based and educational choices. Oxley Woodhouse, West Yorkshire Redlands, County Durham Individuals may come to Ducks Halt for many reasons. They may River View, County Durham be moving through their care pathway from a hospital setting or Shear Meadow, Hertfordshire may require extra support during a difficult period in their life, or The Fields, South Yorkshire they could be on a pathway to a place of their own. The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

41 | Learning Disability Services Click the buttons to find out more about our Learning Eleni House, Essex Disability Services Boxted Road, Mile End, Colchester, Essex, East CO4 5HF Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model Mixed 18+ years 8 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support leni House is an 8 bed residential service for adults with learning - Residential Services E disabilities, associated complex needs and who may have Residential Services with Nursing behaviours that challenge. We provide longer term placements for Residential Services adults who require a supportive home, with round the clock care. 4, 5, 7 The Sycamores, Derbyshire Adele Cottage, Nottinghamshire There are eight bedrooms, four of which are en-suite. The Beacon House, West Yorkshire bedrooms are furnished to a high standard and there is also a Beckly, West Yorkshire bathroom with a specialist bath to suit the needs of our residents. Chaseways, Hertfordshire Cherry Tree House, Nottinghamshire Individuals at Eleni House are encouraged to personalise their Conifers, Derbyshire bedroom to their own taste. There are spacious communal living Dene Brook, South Yorkshire and dining rooms for residents to use, as well as its own Our community links: Dove Valley Mews, South Yorkshire sensory room. > Gateway College and Wilson Marriage College Ducks Halt, Essex Eleni House, Essex Eleni House is situated in Colchester, which is Britain’s oldest > Colchester United Football Club Fairways, Suffolk recorded town. Colchester is now a thriving, modern town with > Voluntary work centres Gables, Essex many great attractions including Colchester Zoo and Colchester Gledholt, West Yorkshire Horticultural community programmes Castle Museum. Nearby there are excellent shopping facilities and > Hansa Lodge, Essex community amenities for residents. The coast is a short drive away > Places of leisure and entertainment Hawkstone, West Yorkshire and London is accessible by regular rail links with journeys taking > Charity partnerships and fund raising initiatives Kirkside House, West Yorkshire under an hour. Kirkside Lodge, West Yorkshire > Community environment projects and social outings Langdale House, West Yorkshire Longfield, West Yorkshire Lowry House, Lancashire Our facilities: Norcott House, West Yorkshire Norcott Lodge, West Yorkshire Spacious communal areas > Outwood, West Yorkshire > Garden with outside seating Oxley Woodhouse, West Yorkshire Redlands, County Durham > Lounge River View, County Durham Shear Meadow, Hertfordshire Dining room > The Fields, South Yorkshire > Therapy kitchen and laundry service to support The Orchards, Essex skills development Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire > Sensory room Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

42 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Fairways, Suffolk Disability Services 4 Fullers Field, Swan Lane, Westerfield, Ipswich, Suffolk, East IP6 9AX Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 8 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ocated in a beautiful Suffolk village, Fairways is a specialist - Residential Services L residential service supporting adults with learning disabilities Our facilities: Residential Services with Nursing and associated complex needs who may have behaviours Residential Services that challenge. The home provides longer term placements for > En-suite bedrooms > Large enclosed garden 4, 5, 7 The Sycamores, Derbyshire individuals who require round the clock care and support. > Spacious communal > Therapy kitchen and Adele Cottage, Nottinghamshire Person-centred planning is at the heart of everything we do, areas including lounge laundry service tosupport Beacon House, West Yorkshire based on each individual’s specific need. and dining room skills development Beckly, West Yorkshire Chaseways, Hertfordshire Fairways is an 8 bed residential service for adults with learning Cherry Tree House, Nottinghamshire disabilities, associated complex needs and who may have Conifers, Derbyshire behaviours that challenge. We provide longer term placements Dene Brook, South Yorkshire for adults who require a supportive home, with round the Person-centred Dove Valley Mews, South Yorkshire clock care. recruitment staff and resident Ducks Halt, Essex interests are matched Eleni House, Essex There are eight bedrooms, all of which are en-suite. The bedrooms Fairways, Suffolk are furnished to a high standard. Residents at Fairways are Community Gables, Essex encouraged to personalise their bedroom to their own taste. Gledholt, West Yorkshire meetings Hansa Lodge, Essex Fairways is situated in the village of Westerfield, 2.2 miles from Independent residents give Hawkstone, West Yorkshire Ipswich, which is steeped in history and has many amenities and advocate thoughts and Kirkside House, West Yorkshire attractions. There is a great variety of shops with two modern attends the service weekly feedback Kirkside Lodge, West Yorkshire shopping centres and a busy high street. Ipswich is a short drive Langdale House, West Yorkshire from the local countryside and the quayside is a few minutes from Longfield, West Yorkshire the town centre, where an array of yachts and cruisers Lowry House, Lancashire Norcott House, West Yorkshire are moored. Large garden suitable for family BBQs and parties Norcott Lodge, West Yorkshire Outwood, West Yorkshire Our community links: Oxley Woodhouse, West Yorkshire > Swimming & Leisure Centre Redlands, County Durham River View, County Durham > Local day centres Shear Meadow, Hertfordshire > Community cafés and hubs The Fields, South Yorkshire Local farms & horse riding The Orchards, Essex > Thornfield House, West Yorkshire > Local pubs, restaurants and libraries Walkern Lodge, Hertfordshire > Drumming therapy Woodrow House, Cheshire Supported Living Services > Colchester Aqua Springs – for spa and Jacuzzi Specialist Day Services > Bingo Case Study > New Skills Day Centre Map How to Make a Referral

43 | Learning Disability Services Click the buttons to find out more about our Learning Gables, Essex Disability Services 262 Ipswich Road, Colchester, Essex, East CO4 0ER Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 7 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ocated in the heart of a residential community in Colchester, - Residential Services L Gables is a specialist residential service supporting adults with Our facilities: Residential Services with Nursing learning disabilities and associated complex needs who may Residential Services have behaviours that challenge. The home provides longer term > En-suite bedrooms 4, 5, 7 The Sycamores, Derbyshire placements for individuals who require round the clock care and > Spacious communal areas including lounge and Adele Cottage, Nottinghamshire support. Person-centred planning is at the heart of everything we dining room Beacon House, West Yorkshire do, based on each individual’s specific need. Beckly, West Yorkshire > Garden with outside seating Chaseways, Hertfordshire Gables has 7 en-suite bedrooms which the residents are Cherry Tree House, Nottinghamshire encouraged to personalise to their own tastes. There are > Therapy kitchen and laundry service to support Conifers, Derbyshire communal spaces including living areas, a bright dining room skills development Dene Brook, South Yorkshire and an activities of daily living (ADL) skills kitchen to support skill Dove Valley Mews, South Yorkshire Ducks Halt, Essex development. Outside there is large garden which has seating for Our community links: the residents to relax and entertain family members and also a Eleni House, Essex Fairways, Suffolk quieter sensory garden. Gateway College and Wilson Marriage College > Gables, Essex The team at Gables are focused on ensuring that residents > Colchester United Football Club Gledholt, West Yorkshire are part of their local community and can access various > Voluntary work centres Hansa Lodge, Essex opportunities to meet their needs. We understand that consistency Hawkstone, West Yorkshire > Horticultural community programmes Kirkside House, West Yorkshire and continuity of care is important for the individuals we care for. > Places of leisure and entertainment Kirkside Lodge, West Yorkshire The home is situated in Colchester, which is Britain’s oldest recorded > Charity partnerships and fund raising initiatives Langdale House, West Yorkshire town. Colchester is now a thriving, modern town with many great Longfield, West Yorkshire Community environment projects and social outings attractions including Colchester Zoo and Colchester Castle Museum. > Lowry House, Lancashire Norcott House, West Yorkshire Nearby there are has excellent shopping facilities and many > Local shops, libraries and cinemas Norcott Lodge, West Yorkshire amenities for residents. The coast is a short drive away and London is Outwood, West Yorkshire accessible by regular rail links with journeys taking under an hour. Oxley Woodhouse, West Yorkshire Redlands, County Durham River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire 80% The Orchards, Essex Thornfield House, West Yorkshire of staff Walkern Lodge, Hertfordshire have “I feel that this is the best home that he has been at, Woodrow House, Cheshire worked at he is safe, cared for with respect. There is plenty of Supported Living Services the service entertainment, activities and social events and my Specialist Day Services for over husband and I are included in everything. It is a very Case Study Supporting individuals to access 10 years Map volunteering opportunities caring environment.” How to Make a Referral Family member

44 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Gledholt, West Yorkshire Disability Services 32 Greenhead Road, Gledholt, Huddersfield, West Yorkshire HD1 4EZ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 9 beds in 2 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ledholt is an enhanced community residential service Our community links: - Residential Services G providing outcome focused care for adults with learning > Walking distance to Huddersfield Town Centre Residential Services with Nursing disabilities, who may have behaviours that challenge and Residential Services Huddersfield College, which provide further learning for adult associated complex needs. > 4, 5, 7 The Sycamores, Derbyshire with learning disabilities Adele Cottage, Nottinghamshire The home is divided into two distinct living areas, the main house > Local library Beacon House, West Yorkshire and the coach house. The main house, which is split across three > Greenhead Park with tennis courts, fish ponds and Beckly, West Yorkshire floors offers seven en-suite bedrooms, communal living areas and Chaseways, Hertfordshire garden areas a kitchen on each floor to enable the residents to shop for and Cherry Tree House, Nottinghamshire prepare their own meals. The coach house is a two bedroom > Variety of shops Conifers, Derbyshire service giving the individuals we support the option to spend Dene Brook, South Yorkshire time in their own space or in the main house. Externally there are Dove Valley Mews, South Yorkshire gardens to the front and rear of the building with flower beds and Ducks Halt, Essex outdoor seating. Eleni House, Essex Fairways, Suffolk We have MDT on site, consisting of psychologist, psychology Gables, Essex assistants, occupational therapist, speech and language therapists Gledholt, West Yorkshire as well as 24/7 support from the nursing team. This means that Hansa Lodge, Essex we are able to meet the changing needs of our residents as they Hawkstone, West Yorkshire Kirkside House, West Yorkshire progress through their care pathway, while ensuring their safety is Kirkside Lodge, West Yorkshire maintained and their independence supported. Regular review Langdale House, West Yorkshire meetings involving the resident, their family and professionals are Longfield, West Yorkshire held to review outcomes, set new goals and re-assess support Vocational activities and Lowry House, Lancashire levels as individuals progress. Norcott House, West Yorkshire learning opportunities*: Norcott Lodge, West Yorkshire The management and staff team have comprehensive training, Outwood, West Yorkshire We believe that it is essential for individual’s wellbeing to including all mandatory training and bespoke training specific to Oxley Woodhouse, West Yorkshire the needs of the residents. have purpose in their day-today life and to learn new skills. Redlands, County Durham We have established different work projects to introduce River View, County Durham vocational and learning activities where each individual can Shear Meadow, Hertfordshire learn valuable skills and develop confidence. Residents have The Fields, South Yorkshire access to: The Orchards, Essex Thornfield House, West Yorkshire > Employment projects such as bakery, textiles and Walkern Lodge, Hertfordshire horticultural work to help deliver meaningful occupation Woodrow House, Cheshire Supported Living Services The education centre, which provides a range of AQA > Specialist Day Services accredited courses tailored to suit individual residents’ Case Study needs, incorporating learning through sensory and Map academic experiences How to Make a Referral

*Subject to geography and availability

45 | Learning Disability Services Click the buttons to find out more about our Learning Hansa Lodge, Essex Disability Services 58 Farm Road, Rainham, Essex, East RM13 9LG Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Female 5 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support ansa Lodge is a residential service providing outcome focused - Residential Services H care for adults with learning disabilities, who may have Residential Services with Nursing behaviours that challenge and associated complex needs. Residential Services 4, 5, 7 The Sycamores, Derbyshire Hansa Lodge is a five bed home with spacious communal areas Adele Cottage, Nottinghamshire including three lounges, dining room, kitchen and a separate Beacon House, West Yorkshire laundry. There is an enclosed garden with sensory room. Beckly, West Yorkshire All bedrooms have en-suite bathrooms. The home is in the town of Chaseways, Hertfordshire Cherry Tree House, Nottinghamshire Rainham, within walking distance of local amenities. Farm Lodge is Conifers, Derbyshire easily accessible by both road and rail. Rainham Station is a seven Dene Brook, South Yorkshire minute drive away. Dove Valley Mews, South Yorkshire Ongoing assessment and high staffing levels, based on a Ducks Halt, Essex Eleni House, Essex minimum ratio of one staff member to two residents, means that Fairways, Suffolk we are able to meet the changing needs of residents as they Gables, Essex progress through their care pathway, while ensuring their safety is Our community links: Gledholt, West Yorkshire maintained and their independence supported. Regular review Hansa Lodge, Essex meetings involving the resident, their family and professionals are > Romford YMCA Hawkstone, West Yorkshire held to review outcomes, set new goals and re-assess support Kirkside House, West Yorkshire Leisure centres levels as individuals progress. > Kirkside Lodge, West Yorkshire > Eastminster School of Riding Langdale House, West Yorkshire The management and staff team have comprehensive training, > Uniting Friends (social inclusion project for adults with LD) Longfield, West Yorkshire including all mandatory training and bespoke training specific to Lowry House, Lancashire the needs of the residents. > Romford Market Norcott House, West Yorkshire > Shops, cafés and restaurants Norcott Lodge, West Yorkshire Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire Redlands, County Durham River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

46 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Hawkstone, West Yorkshire Disability Services Shann Lane, Off Spring Garden Lane, , West Yorkshire, Yorkshire & Humber BD20 6NA Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 10 beds in 2 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support awkstone is a residential service providing outcome focused Our community links: - Residential Services H care for adults with learning disabilities, who may have Residential Services with Nursing behaviours that challenge and associated complex needs. > Cinema Residential Services 4, 5, 7 The Sycamores, Derbyshire Hawkstone offers a modern purpose-built residential > Big Soup - Theatre Group Adele Cottage, Nottinghamshire Cliffe Castle accommodation with spacious communal areas and an enclosed > Beacon House, West Yorkshire outdoor garden within a homely family-style environment. It > Library Beckly, West Yorkshire consists of Hawkstone House, a six bed home and Hawkstone > Keighley College Chaseways, Hertfordshire Lodge, a four bed home, set within spacious grounds. Cherry Tree House, Nottinghamshire > Leisure Centre Conifers, Derbyshire Located in the suburbs of Keighley in West Yorkshire, the home is > Airedale Shopping centre Dene Brook, South Yorkshire within close proximity to local services and amenities, including Keith Thompson Centre Dove Valley Mews, South Yorkshire major transport links. > Ducks Halt, Essex Eleni House, Essex Ongoing assessment and high staffing levels, based on a Fairways, Suffolk minimum ratio of one staff member to two residents, means that Vocational activities and Gables, Essex we are able to meet the changing needs of residents as they learning opportunities*: Gledholt, West Yorkshire progress through their care pathway, while ensuring their safety is Hansa Lodge, Essex maintained and their independence supported. Regular review We believe that it is essential for individual’s wellbeing to Hawkstone, West Yorkshire meetings involving the resident, their family and professionals are have purpose in their day-today life and to learn new skills. Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support We have established different work projects to introduce Kirkside Lodge, West Yorkshire levels as individuals progress. vocational and learning activities where each individual can Langdale House, West Yorkshire learn valuable skills and develop confidence. Residents have Longfield, West Yorkshire The management and staff team have comprehensive training, access to: Lowry House, Lancashire including all mandatory training and bespoke training specific to Norcott House, West Yorkshire the needs of the residents. > Employment projects such as bakery, textiles and Norcott Lodge, West Yorkshire horticultural work to help deliver meaningful occupation Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire > The education centre, which provides a range of AQA Redlands, County Durham accredited courses tailored to suit individual residents’ River View, County Durham needs, incorporating learning through sensory and Shear Meadow, Hertfordshire academic experiences The Fields, South Yorkshire The Orchards, Essex *Subject to geography and availability Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

47 | Learning Disability Services Click the buttons to find out more about our Learning Kirkside House, West Yorkshire Disability Services 1 Spen Lane, Kirkstall, Leeds, West Yorkshire, Yorkshire & Humber LS5 3EJ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 7 beds in 2 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support irkside House is a residential service providing outcome - Residential Services K focused care for adults with learning disabilities, who may have Residential Services with Nursing behaviours that challenge and associated complex needs. Residential Services 4, 5, 7 The Sycamores, Derbyshire Kirkside House offers a modern purpose-built residential Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an Beacon House, West Yorkshire enclosed outdoor garden set in mature woodlands within a Beckly, West Yorkshire homely family-style environment. It consists of one three-bed Chaseways, Hertfordshire apartment and one four-bed apartment. Cherry Tree House, Nottinghamshire Conifers, Derbyshire Located in the suburbs of Kirkstall in Leeds, the home is within Dene Brook, South Yorkshire close proximity to local services and amenities, including major Dove Valley Mews, South Yorkshire transport links. Ducks Halt, Essex Eleni House, Essex Ongoing assessment and high staffing levels, based on a Fairways, Suffolk minimum ratio of one staff member to two residents, means that Gables, Essex we are able to meet the changing needs of residents as they Gledholt, West Yorkshire progress through their care pathway, while ensuring their safety is Hansa Lodge, Essex maintained and their independence supported. Regular review Vocational activities and learning Hawkstone, West Yorkshire meetings involving the resident, their family and professionals are Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support opportunities*: Kirkside Lodge, West Yorkshire Langdale House, West Yorkshire levels as residents progress. We believe that it is essential for individual’s wellbeing to Longfield, West Yorkshire The management and staff team have comprehensive training, have purpose in their day-today life and to learn new skills. Lowry House, Lancashire including all mandatory training and bespoke training specific to We have established different work projects to introduce Norcott House, West Yorkshire the needs of the residents. vocational and learning activities where each individual can Norcott Lodge, West Yorkshire learn valuable skills and develop confidence. Residents have Outwood, West Yorkshire access to: Oxley Woodhouse, West Yorkshire Our community links: Redlands, County Durham > Employment projects such as bakery, textiles and > Kirkstall Abbey River View, County Durham horticultural work to help deliver meaningful occupation Shear Meadow, Hertfordshire > Cardigan fields, Kirkstall Road with restaurants and The Fields, South Yorkshire The education centre, which provides a range of AQA cinema complex > The Orchards, Essex accredited courses tailored to suit individual residents’ > Supermarkets Thornfield House, West Yorkshire needs, incorporating learning through sensory and Walkern Lodge, Hertfordshire Sensory Leeds (sensory room) in Headingley > academic experiences Woodrow House, Cheshire > Main transport route, which provides regular bus service to Supported Living Services Leeds Centre *Subject to geography and availability Specialist Day Services Case Study Map How to Make a Referral

48 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Kirkside Lodge, West Yorkshire Disability Services 1 Spen Lane, Kirkstall, Leeds, West Yorkshire, Yorkshire & Humber LS5 3EJ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 8 beds in 4 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support irkside Lodge is a residential service providing outcome Our community links: - Residential Services K focused care for adults with learning disabilities, who may have > Kirkstall Abbey Residential Services with Nursing behaviours that challenge and associated complex needs. Residential Services Cardigan fields, Kirkstall > 4, 5, 7 The Sycamores, Derbyshire Kirkside Lodge offers a modern purpose-built residential Road with restaurants Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an and cinema complex Beacon House, West Yorkshire enclosed outdoor garden set in mature woodlands within a > Supermarkets Beckly, West Yorkshire homely family-style environment. It consists of one one-bed Chaseways, Hertfordshire Sensory Leeds (sensory apartment, two two-bed apartments and one > Cherry Tree House, Nottinghamshire room) in Headingley three-bed apartment. Conifers, Derbyshire > Main transport route, Dene Brook, South Yorkshire Located in the suburbs of Kirkstall in Leeds, the home is within close which provides regular Dove Valley Mews, South Yorkshire proximity to local services and amenities, including major bus service to Ducks Halt, Essex transport links. Leeds Centre Eleni House, Essex Fairways, Suffolk Ongoing assessment and high staffing levels, based on a Gables, Essex minimum ratio of one staff member to two residents, means that Gledholt, West Yorkshire we are able to meet the changing needs of residents as they Vocational activities and learning Hansa Lodge, Essex progress through their care pathway, while ensuring their safety is Hawkstone, West Yorkshire maintained and their independence supported. Regular review opportunities*: Kirkside House, West Yorkshire meetings involving the resident, their family and professionals are We believe that it is essential for individual’s wellbeing to Kirkside Lodge, West Yorkshire held to review outcomes, set new goals and re-assess support have purpose in their day-today life and to learn new skills. Langdale House, West Yorkshire Longfield, West Yorkshire levels as residents progress. We have established different work projects to introduce Lowry House, Lancashire The management and staff team have comprehensive training, vocational and learning activities where each individual can Norcott House, West Yorkshire including all mandatory training and bespoke training specific to learn valuable skills and develop confidence. Residents have Norcott Lodge, West Yorkshire the needs of the residents. access to: Outwood, West Yorkshire > Employment projects such as bakery, textiles and Oxley Woodhouse, West Yorkshire Redlands, County Durham horticultural work to help deliver meaningful occupation River View, County Durham > The education centre, which provides a range of AQA Shear Meadow, Hertfordshire accredited courses tailored to suit individual residents’ The Fields, South Yorkshire needs, incorporating learning through sensory and The Orchards, Essex Thornfield House, West Yorkshire academic experiences Walkern Lodge, Hertfordshire *Subject to geography and availability Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

49 | Learning Disability Services Click the buttons to find out more about our Learning Langdale House, West Yorkshire Disability Services 56 Gledholt Road, Huddersfield, West Yorkshire, Yorkshire & Humber HD1 4HR Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 8 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support angdale House is a specialist residential service supporting Our community links: - Residential Services L individuals with learning disabilities, complex needs and Residential Services with Nursing behaviours that may challenge in Huddersfield, West Yorkshire. > Local cafés, restaurants and pubs Residential Services Local colleges & libraries 4, 5, 7 The Sycamores, Derbyshire Langdale House accommodates up to eight residents and > Adele Cottage, Nottinghamshire Huddersfield town centre –shops, cinema, museums offers spacious communal areas, a dedicated activity room > Beacon House, West Yorkshire and an enclosed outdoor garden within a homely family-style > Huddersfield train station with good links to Leeds Beckly, West Yorkshire environment. The service is in a central location opposite a and Bradford Chaseways, Hertfordshire popular community park. Just a 10 minute walk into Huddersfield > Greenhead Park offers a café, tennis courts, a pond Cherry Tree House, Nottinghamshire town centre and with a bus stop outside the house with and garden area and hosts regular festivals Conifers, Derbyshire transport links to all major cities, there is no shortage of Dene Brook, South Yorkshire community integration. Dove Valley Mews, South Yorkshire Ducks Halt, Essex We believe that it is essential for individual’s well-being to have An education centre providing Eleni House, Essex purpose in their day-to-day life and to learn new skills. We have AQA accredited courses, supporting the Fairways, Suffolk established different work projects to introduce vocational and development of skills Gables, Essex learning activities where the individuals we support can learn Gledholt, West Yorkshire valuable skills and develop confidence. Hansa Lodge, Essex Hawkstone, West Yorkshire Employment projects, Ongoing assessments enable us to meet the changing needs of such as bakery, textiles and Kirkside House, West Yorkshire residents as they progress through their care pathway while ensuring horticultural work to help Kirkside Lodge, West Yorkshire their safety is maintained and their independence supported. deliver meaningful occupation Langdale House, West Yorkshire Regular review meetings involving the resident, their family and Monthly themes Longfield, West Yorkshire Lowry House, Lancashire professionals are held to review outcomes, set new goals and including parties Norcott House, West Yorkshire re-assess support levels as individuals’ progress. different foods and Person-centred decorations to match Norcott Lodge, West Yorkshire Individuals come to Langdale House for different reasons; they the theme selected by recruitment staff and Outwood, West Yorkshire may require more support than can be provided in a supported the residents residents interests are matched Oxley Woodhouse, West Yorkshire living setting or they may be moving along their care pathway Redlands, County Durham from a hospital placement. Whatever the reason, the team can River View, County Durham Shear Meadow, Hertfordshire offer specialist input based on individual need to deliver flexible Our facilities: The Fields, South Yorkshire and effective support. > Ensuite bedrooms on the ground and 1st floor The Orchards, Essex Thornfield House, West Yorkshire > 2 lounges Walkern Lodge, Hertfordshire > Kitchen Woodrow House, Cheshire Supported Living Services > Dining room Specialist Day Services Case Study > Multi-faith room Map > External gardens to the front and rear of the building How to Make a Referral

50 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Longfield, West Yorkshire Disability Services Oakleigh Road, Clayton, Bradford, West Yorkshire, Yorkshire & Humber BD14 6NP Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 9 beds in 5 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ongfield is an enhanced community residential home Our community links: - Residential Services L providing outcome focused care for adults with learning > Local cafés, restaurants and pubs Residential Services with Nursing disabilities, who may have behaviours that challenge and Residential Services Local colleges & libraries associated complex needs. > 4, 5, 7 The Sycamores, Derbyshire > Adapted cycling at the John Charles Sports Centre Adele Cottage, Nottinghamshire Longfield offers a modern purpose-built residential in Middleton Beacon House, West Yorkshire accommodation with spacious communal areas, a dedicated > Richard Dunn Sports Centre Beckly, West Yorkshire activity room and an enclosed outdoor garden within a homely Chaseways, Hertfordshire family-style environment. It consists of Longfield House, a five-bed > Duck and Dive in Shipley Cherry Tree House, Nottinghamshire home and Longfield Coach House, four one-bed apartments. > Cinema in Bradford Conifers, Derbyshire Dene Brook, South Yorkshire Located in the suburbs of Clayton in Bradford, the home is within Dove Valley Mews, South Yorkshire close proximity to local services and amenities, including major Ducks Halt, Essex transport links. Ongoing assessment and high staffing levels, based Eleni House, Essex on a minimum ratio of one staff member to two residents, means Fairways, Suffolk that we are able to meet the changing needs of residents as they Gables, Essex progress through their care pathway, while ensuring their safety is Gledholt, West Yorkshire maintained and their independence supported. Regular review Hansa Lodge, Essex meetings involving the resident, their family and professionals are Hawkstone, West Yorkshire Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support Kirkside Lodge, West Yorkshire levels as individuals progress. Langdale House, West Yorkshire The management and staff team have comprehensive training, Longfield, West Yorkshire including all mandatory training and bespoke training specific to Vocational activities and learning Lowry House, Lancashire Norcott House, West Yorkshire the needs of the residents. opportunities*: Norcott Lodge, West Yorkshire Outwood, West Yorkshire We believe that it is essential for individual’s wellbeing to Oxley Woodhouse, West Yorkshire have purpose in their day-today life and to learn new skills. Redlands, County Durham We have established different work projects to introduce River View, County Durham vocational and learning activities where each individual can Shear Meadow, Hertfordshire learn valuable skills and develop confidence. Residents have The Fields, South Yorkshire access to: The Orchards, Essex Thornfield House, West Yorkshire > Employment projects such as bakery, textiles and Walkern Lodge, Hertfordshire horticultural work to help deliver meaningful occupation Woodrow House, Cheshire Supported Living Services The education centre, which provides a range of AQA > Specialist Day Services accredited courses tailored to suit individual residents’ Case Study needs, incorporating learning through sensory and Map academic experiences How to Make a Referral

*Subject to geography and availability

51 | Learning Disability Services Click the buttons to find out more about our Learning Lowry House, Lancashire Disability Services Pudding Lane, via Viner Way, Godley, Hyde, North West SK14 3BS Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 17+ years Mixed 12 beds in 6 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support owry House is a residential service providing outcome focused Our community links: - Residential Services L care for adults with learning disabilities, who may have Residential Services with Nursing behaviours that challenge and associated complex needs > Hyde Leisure Pool Residential Services 4, 5, 7 The Sycamores, Derbyshire Lowry House is a purpose built home, that consists of six living > Werneth Low Country Park Adele Cottage, Nottinghamshire Ashton Leisure Park areas configured to meet the needs of the residents in single > Rated ‘Outstanding’ Beacon House, West Yorkshire occupancy, or two or three bed apartments for men > Bowling and cinema in responsive with Beckly, West Yorkshire and women. > Local pubs & restaurants Chaseways, Hertfordshire the CQC Cherry Tree House, Nottinghamshire We offer personalised accommodation with spacious > Cinema in Bradford Conifers, Derbyshire communal areas, several activity rooms, a physical fitness suite, Dene Brook, South Yorkshire enclosed outdoor garden and easy access to local amenities. Dove Valley Mews, South Yorkshire Located in the suburbs of Hyde in Tameside, the home is within Vocational activities and Ducks Halt, Essex close proximity to local services and amenities, including major learning opportunities*: Eleni House, Essex transport links. Fairways, Suffolk We believe that it is essential for individual’s wellbeing to Gables, Essex Ongoing assessment and high staffing levels, based on a have purpose in their day-today life and to learn new skills. Gledholt, West Yorkshire minimum ratio of one staff member to two residents, means We have established different work projects to introduce Hansa Lodge, Essex that we are able to meet the changing needs of residents vocational and learning activities where each individual can Hawkstone, West Yorkshire as they progress through their care pathway, while ensuring learn valuable skills and develop confidence. Residents have Kirkside House, West Yorkshire their safety is maintained and their independence supported. access to: Kirkside Lodge, West Yorkshire Regular review meetings involving the resident, their family and Langdale House, West Yorkshire professionals are held to review outcomes, set new goals and > Employment projects such as bakery, textiles and Longfield, West Yorkshire re-assess support levels as individuals progress. horticultural work to help deliver meaningful occupation Lowry House, Lancashire Norcott House, West Yorkshire The management and staff team have comprehensive training, > The education centre, which provides a range of AQA Norcott Lodge, West Yorkshire including all mandatory training and bespoke training specific to accredited courses tailored to suit individual residents’ Outwood, West Yorkshire the needs of the residents. needs, incorporating learning through sensory and Oxley Woodhouse, West Yorkshire academic experiences Redlands, County Durham River View, County Durham *Subject to geography and availability Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

52 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Norcott House, West Yorkshire Disability Services 75 Leeds Road, Liversedge, West Yorkshire, Yorkshire & Humber WF15 6JA Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 11 beds in 4 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support orcott House is a residential service providing outcome - Residential Services N focused care for adults with learning disabilities, who may Residential Services with Nursing have behaviours that challenge and associated complex needs. Residential Services 4, 5, 7 The Sycamores, Derbyshire Norcott House offers a modern purpose built residential Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an enclosed Beacon House, West Yorkshire outdoor garden within a homely family-style environment. The 11 Beckly, West Yorkshire beds are spilt across four separate living units. Each unit has its own Chaseways, Hertfordshire facilities including lounges, kitchens and en-suite bedrooms. Cherry Tree House, Nottinghamshire Conifers, Derbyshire Located in the suburbs of Liversedge in West Yorkshire, the home Dene Brook, South Yorkshire is within close proximity to local services and amenities, including Dove Valley Mews, South Yorkshire major transport links. Ducks Halt, Essex Eleni House, Essex Ongoing assessment and high staffing levels, based on a Fairways, Suffolk minimum ratio of one staff member to two residents, means that Gables, Essex we are able to meet the changing needs of residents as they An education centre, Gledholt, West Yorkshire progress through their care pathway, while ensuring their safety is providing ASDAN Hansa Lodge, Essex maintained and their independence supported. Regular review accredited courses, Hawkstone, West Yorkshire meetings involving the resident, their family and professionals are supporting the Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support development of skills Kirkside Lodge, West Yorkshire levels as individuals progress. Langdale House, West Yorkshire Longfield, West Yorkshire The management and staff team have comprehensive training, Lowry House, Lancashire including all mandatory training and bespoke training specific to Accessible Norcott House, West Yorkshire the needs of the residents. 0% information Norcott Lodge, West Yorkshire available to Outwood, West Yorkshire agency usage Oxley Woodhouse, West Yorkshire Our community links: for 2 years all residents Redlands, County Durham > Cinema in Birstall, Huddersfield River View, County Durham and Leeds Shear Meadow, Hertfordshire The Fields, South Yorkshire > Autism-friendly screening at of the staff team have been The Orchards, Essex Huddersfieldand Leeds/Bradford 50% at the service for more than Thornfield House, West Yorkshire Odeon cinema 4 years Walkern Lodge, Hertfordshire > 10-pin bowling in Huddersfield Woodrow House, Cheshire Supported Living Services > ‘Active’ disco/social club in Employment projects, such as Specialist Day Services Huddersfield bakery, textiles and horticultural Case Study > Assisted cycling sessions at work to help deliver Map Spenborough Leisure Centre and meaningful occupation How to Make a Referral the John Charles Centre in Leeds

53 | Learning Disability Services Click the buttons to find out more about our Learning Norcott Lodge, West Yorkshire Disability Services 75 Leeds Road, Liversedge, West Yorkshire, Yorkshire & Humber WF15 6JA Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 9 beds in 4 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support orcott Lodge is a residential service providing outcome - Residential Services N focused care for adults with learning disabilities, who may An education centre, Residential Services with Nursing have behaviours that challenge and associated complex needs. providing ASDAN Residential Services accredited courses, 4, 5, 7 The Sycamores, Derbyshire Norcott Lodge offers a modern purpose-built residential supporting the Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an enclosed development of skills Beacon House, West Yorkshire outdoor garden within a homely family-style environment. The Beckly, West Yorkshire 9 beds are split across four separate living units, two one-bed Chaseways, Hertfordshire apartments, a four-bed unit and a three-bed unit. Each unit has its Cherry Tree House, Nottinghamshire own facilities including lounges, kitchens, Resident’s goals Conifers, Derbyshire bedrooms and bathrooms. set annually, Dene Brook, South Yorkshire encouraging Dove Valley Mews, South Yorkshire Located in the suburbs of Liversedge in West Yorkshire, the home Focus on development Ducks Halt, Essex is within close proximity to local services and amenities, including reducing and independence Eleni House, Essex major transport links. restrictive Homely Fairways, Suffolk practice environment Gables, Essex Ongoing assessment and high staffing levels, based on a with Gledholt, West Yorkshire minimum ratio of one staff member to two residents, means that 24/7 support Hansa Lodge, Essex we are able to meet the changing needs of residents as they Hawkstone, West Yorkshire progress through their care pathway, while ensuring their safety is Staff support Kirkside House, West Yorkshire maintained and their independence supported. Regular review residents Kirkside Lodge, West Yorkshire meetings involving the resident, their family and professionals are on holidays Langdale House, West Yorkshire held to review outcomes, set new goals and re-assess support and day 51% Longfield, West Yorkshire levels as individuals progress. trips of the staff team have 5 Lowry House, Lancashire been at the service Norcott House, West Yorkshire The management and staff team have comprehensive training, for more than 5 years Norcott Lodge, West Yorkshire including all mandatory training and bespoke training specific to Outwood, West Yorkshire the needs of the residents. Oxley Woodhouse, West Yorkshire Redlands, County Durham Employment projects, such as River View, County Durham Our community links: bakery, textiles and horticultural Shear Meadow, Hertfordshire > Cinema in Birstall, Huddersfield and Leeds work to help deliver The Fields, South Yorkshire meaningful occupation The Orchards, Essex > Autism-friendly screening at Huddersfield and Leeds/ Thornfield House, West Yorkshire Bradford Odeon cinema Walkern Lodge, Hertfordshire > 10-pin bowling in Huddersfield Woodrow House, Cheshire Supported Living Services > Newmillerdam Country Park Specialist Day Services > ‘Active’ disco/social club in Huddersfield Case Study > Assisted cycling sessions at the John Charles Centre in Leeds Map How to Make a Referral

54 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Outwood, West Yorkshire Disability Services 12 Outwood Lane, Horsforth, West Yorkshire, Yorkshire & Humber LS18 4JA Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 10 beds in 3 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support utwood is a residential service providing outcome focused - Residential Services

O care for adults with learning disabilities, who may have Vocational activities and Residential Services with Nursing behaviours that challenge and associated complex needs. learning opportunities*: Residential Services 4, 5, 7 The Sycamores, Derbyshire Outwood offers a modern purpose-built residential We believe that it is essential for individual’s wellbeing to Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an have purpose in their day-today life and to learn new skills. Beacon House, West Yorkshire enclosed outdoor garden within a homely family-style We have established different work projects to introduce Beckly, West Yorkshire environment. It consists of two one-bed apartments and vocational and learning activities where each individual can Chaseways, Hertfordshire an eight-bed unit. learn valuable skills and develop confidence. Residents have Cherry Tree House, Nottinghamshire access to: Conifers, Derbyshire Located in the suburbs of Horsforth in West Yorkshire, the home is Dene Brook, South Yorkshire within close proximity to local services and amenities, including > Employment projects such as bakery, textiles and Dove Valley Mews, South Yorkshire major transport links. horticultural work to help deliver meaningful occupation Ducks Halt, Essex Eleni House, Essex Ongoing assessment and high staffing levels, based on a > The education centre, which provides a range of AQA Fairways, Suffolk minimum ratio of one staff member to two residents, means that accredited courses tailored to suit individual residents’ Gables, Essex we are able to meet the changing needs of residents as they needs, incorporating learning through sensory and Gledholt, West Yorkshire progress through their care pathway, while ensuring their safety is academic experiences Hansa Lodge, Essex maintained and their independence supported. Regular review Hawkstone, West Yorkshire meetings involving the resident, their family and professionals are *Subject to geography and availability Kirkside House, West Yorkshire held to review outcomes, set new goals and re-assess support Kirkside Lodge, West Yorkshire levels as individuals progress. Langdale House, West Yorkshire Longfield, West Yorkshire The management and staff team have comprehensive training, Lowry House, Lancashire including all mandatory training and bespoke training specific to Norcott House, West Yorkshire the needs of the residents. Norcott Lodge, West Yorkshire Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire Our community links: Redlands, County Durham River View, County Durham > Hyde Leisure Pool Shear Meadow, Hertfordshire > Werneth Low Country Park The Fields, South Yorkshire The Orchards, Essex > Ashton Leisure Park Thornfield House, West Yorkshire > Bowling Walkern Lodge, Hertfordshire Woodrow House, Cheshire Cinema > Supported Living Services > Local pubs & restaurants Specialist Day Services Case Study Map How to Make a Referral

55 | Learning Disability Services Click the buttons to find out more about our Learning Oxley Woodhouse, West Yorkshire Disability Services Woodhouse Hill, Huddersfield, West Yorkshire, Yorkshire & Humber HD2 1DH Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 7 beds in 7 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support xley Woodhouse is a residential service providing outcome - Residential Services

O focused care for adults with learning disabilities, who may Vocational activities and Residential Services with Nursing have behaviours that challenge and associated complex needs. learning opportunities*: Residential Services 4, 5, 7 The Sycamores, Derbyshire Oxley Woodhouse offers a modern purpose-built residential We believe that it is essential for individual’s wellbeing to Adele Cottage, Nottinghamshire accommodation with spacious communal areas and an enclosed have purpose in their day-today life and to learn new skills. Beacon House, West Yorkshire outdoor garden within a homely family-style environment. We have established different work projects to introduce Beckly, West Yorkshire It consists of Oxley House, which houses one three-bed and two vocational and learning activities where each individual can Chaseways, Hertfordshire five-bed units and Oxley Lodge, which houses four learn valuable skills and develop confidence. Residents have Cherry Tree House, Nottinghamshire one-bed apartments. access to: Conifers, Derbyshire Dene Brook, South Yorkshire Located in the suburbs of Huddersfield in West Yorkshire, the home > Employment projects such as bakery, textiles and Dove Valley Mews, South Yorkshire is within close proximity to local services and amenities, including horticultural work to help deliver meaningful occupation Ducks Halt, Essex major transport links. Eleni House, Essex > The education centre, which provides a range of AQA Fairways, Suffolk Ongoing assessment and high staffing levels, based on a accredited courses tailored to suit individual residents’ Gables, Essex minimum ratio of one staff member to two residents, means that needs, incorporating learning through sensory and Gledholt, West Yorkshire we are able to meet the changing needs of residents as they academic experiences Hansa Lodge, Essex progress through their care pathway, while ensuring their safety is Hawkstone, West Yorkshire maintained and their independence supported. Regular review *Subject to geography and availability Kirkside House, West Yorkshire meetings involving the resident, their family and professionals are Kirkside Lodge, West Yorkshire held to review outcomes, set new goals and re-assess support Langdale House, West Yorkshire levels as individuals progress. Longfield, West Yorkshire Lowry House, Lancashire The management and staff team have comprehensive training, Norcott House, West Yorkshire including all mandatory training and bespoke training specific to Norcott Lodge, West Yorkshire the needs of the residents. Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire Redlands, County Durham Our community links: River View, County Durham Shear Meadow, Hertfordshire > Cinema The Fields, South Yorkshire > Bowling The Orchards, Essex > Football stadium Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire > Laser Quest Woodrow House, Cheshire > Local shops and cafés Supported Living Services Specialist Day Services Local pubs and restaurants > Case Study Map How to Make a Referral

56 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Redlands, County Durham Disability Services 122 Woodland Road, Darlington, County Durham, North East DL3 9LP Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 5 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ased in Darlington, County Durham, Redlands supports - Residential Services B individuals who are living with a learning disability and Our facilities: Residential Services with Nursing complex needs, and can also support those with associated Residential Services > Bedrooms with shared bathrooms mental or physical health needs. 4, 5, 7 The Sycamores, Derbyshire > Choice of living and dining areas Adele Cottage, Nottinghamshire Redlands is a large detached house set in a large garden, close Beacon House, West Yorkshire to the market town of Darlington. There is a choice of living > Large kitchen Beckly, West Yorkshire and dining areas for residents to use and a large kitchen for > Large garden with patio and seating areas Chaseways, Hertfordshire preparing food. Everyone has their own bedroom, which they are Cherry Tree House, Nottinghamshire supported to decorate and personalise. Promoting an individual’s Conifers, Derbyshire independence is very important to the team and residents are Dene Brook, South Yorkshire encouraged to prepare food and drink for themselves and their Dove Valley Mews, South Yorkshire visitors. Developing self-care and daily living skills is a key element Ducks Halt, Essex of daily life at Redlands. Externally there is an established garden Eleni House, Essex Fairways, Suffolk with a patio and seating areas for residents to relax on their own or Gables, Essex with visitors. Gledholt, West Yorkshire Within walking distance from Redlands are local amenities Hansa Lodge, Essex including shops, a post office, cafés and pubs. Also a short Hawkstone, West Yorkshire Kirkside House, West Yorkshire distance away is Darlington town centre, offering many more Kirkside Lodge, West Yorkshire community facilities for individuals to access, including leisure Langdale House, West Yorkshire centres, social clubs, shops, colleges, and work Longfield, West Yorkshire placement settings. Lowry House, Lancashire Norcott House, West Yorkshire Redlands has a dedicated activity coordinator who supports Norcott Lodge, West Yorkshire residents to have individual activity plans, which are created Outwood, West Yorkshire based on each person’s likes and hobbies. Their goal is to enable Oxley Woodhouse, West Yorkshire residents to structure their time, build relationships and establish a Redlands, County Durham balance between therapy, self-care, work and leisure, River View, County Durham as appropriate to their individual needs. Shear Meadow, Hertfordshire The Fields, South Yorkshire Our community links: The Orchards, Essex Thornfield House, West Yorkshire > Shops Walkern Lodge, Hertfordshire Cafés and restaurants Woodrow House, Cheshire > Supported Living Services > Leisure centres Specialist Day Services > Social clubs Case Study Map > Shops How to Make a Referral > Colleges and work placement settings

57 | Learning Disability Services Click the buttons to find out more about our Learning River View, County Durham Disability Services 30/31 Victoria Embankment, Darlington, County Durham, North East DL1 5JR Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 5 beds in 2 living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support iver View, based in Darlington, supports individuals who are Our community links: - Residential Services R living with a learning disability and whose behaviours may be Residential Services with Nursing perceived as challenging. The service can also support adults who > Cafés and restaurants Residential Services may have associated mental or physical health needs. > Leisure centres 4, 5, 7 The Sycamores, Derbyshire > Social clubs Adele Cottage, Nottinghamshire River View is made up of two Victorian properties on a quiet street, Beacon House, West Yorkshire opposite the river Skerne. It is a bespoke service and is adaptable > Shops Beckly, West Yorkshire to each individual’s changing needs. There is a choice of living > Colleges and work placement settings Chaseways, Hertfordshire and kitchen-dining areas for individuals to use. Everyone has their Cherry Tree House, Nottinghamshire own bedroom and are encouraged to personalise and decorate Conifers, Derbyshire as they wish. The service has bedrooms on the first floor as well Our facilities: Dene Brook, South Yorkshire as accessible bedrooms on the ground floor for those who have Dove Valley Mews, South Yorkshire mobility difficulties. > Bedrooms with shared bathrooms Ducks Halt, Essex Eleni House, Essex Promoting an individual’s independence is very important to the > Choice of living and dining areas Fairways, Suffolk Gables, Essex team and residents are encouraged to prepare food and drink for > Kitchen themselves and their visitors. Developing self-care and daily living Gledholt, West Yorkshire skills is a key part of life at River View. Externally there are two bright > Patio with shaded seating areas Hansa Lodge, Essex and sunny outdoor areas with flower pots and hanging baskets Hawkstone, West Yorkshire Kirkside House, West Yorkshire and shaded seating areas for relaxing with friends. Kirkside Lodge, West Yorkshire Within walking distance from River View is Darlington town centre, Langdale House, West Yorkshire which has many community facilities for individuals to access, Longfield, West Yorkshire including leisure centres, social clubs, shops, colleges, and work Lowry House, Lancashire Norcott House, West Yorkshire placement settings. Norcott Lodge, West Yorkshire Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire Redlands, County Durham River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

58 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Shear Meadow, Hertfordshire Disability Services Bourne End, London Road, Hemel Hempstead, Hertfordshire, East HP1 2RJ Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 4 beds in 4 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support hear Meadow is a residential service providing outcome Our community links: - Residential Services S focused care for adults with learning disabilities, who may Residential Services with Nursing have behaviours that challenge and associated complex needs. > Horse riding Residential Services Local gym & swimming pool 4, 5, 7 The Sycamores, Derbyshire Shear Meadow is a four bed home, comprising of four one-bed > > Mencap Adele Cottage, Nottinghamshire apartments, with spacious communal areas and an enclosed Beacon House, West Yorkshire garden. All bedrooms have en-suite bathrooms. There are > Local library & cultural centres Beckly, West Yorkshire separate plots where service users can grow their own vegetables > Local cafés & restaurants Chaseways, Hertfordshire and plants. Cherry Tree House, Nottinghamshire High street shops > Conifers, Derbyshire The home is on the outskirts of the town of Hemel Hempstead, Dene Brook, South Yorkshire and within walking distance of the village of Bourne End in Dove Valley Mews, South Yorkshire Hertfordshire. There are pleasant walks along the Grand Union Ducks Halt, Essex Canal and Hemel Hempstead town centre offers a good selection Eleni House, Essex of local shops and amenities. For local shops and pubs, Bourne Fairways, Suffolk End is only a few minutes’ walk away. Hemel Hempstead is easily Gables, Essex accessible by both road and rail. Gledholt, West Yorkshire Hansa Lodge, Essex Ongoing assessment and high staffing levels, based on a Hawkstone, West Yorkshire minimum ratio of one staff member to two residents, means that Kirkside House, West Yorkshire we are able to meet the changing needs of residents as they Kirkside Lodge, West Yorkshire progress through their care pathway, while ensuring their safety is Langdale House, West Yorkshire maintained and their independence supported. Regular review Longfield, West Yorkshire meetings involving the resident, their family and professionals are Lowry House, Lancashire Norcott House, West Yorkshire held to review outcomes, set new goals and re-assess support Norcott Lodge, West Yorkshire levels as individuals progress. Outwood, West Yorkshire The management and staff team have comprehensive training, Oxley Woodhouse, West Yorkshire including all mandatory training and bespoke training specific to Redlands, County Durham the needs of the residents. River View, County Durham Shear Meadow, Hertfordshire The Fields, South Yorkshire The Orchards, Essex Our facilities: Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire > Individual apartments Woodrow House, Cheshire > Enclosed garden including vegetable patches Supported Living Services Specialist Day Services > Spacious communal areas Case Study Map How to Make a Referral

59 | Learning Disability Services Click the buttons to find out more about our Learning The Orchards, Essex Disability Services Station Road, Thorrington, Essex, East CO7 8JA Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Male 5 beds Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support ased in Thorrington, Essex, The Orchards supports men with Externally there is a large, well-maintained garden, where - Residential Services B a learning disability, and can also support men who have individuals participate in gardening and enjoy growing their own Residential Services with Nursing complex needs and behaviours that may challenge. vegetables. The garden has a seating area for relaxing or hosting Residential Services barbeques. The outside area at The Orchards also boasts an 4, 5, 7 The Sycamores, Derbyshire The Orchards is a detached property on a quiet residential activities centre, where regular music and clay sessions Adele Cottage, Nottinghamshire street in Thorrington, a small village between Colchester and take place. Beacon House, West Yorkshire Clacton, which has a pub and a café along with a village shop Beckly, West Yorkshire and post office. Nearby there are plenty of community facilities Each resident has a dedicated key worker who supports them to Chaseways, Hertfordshire for individuals to access, including shops, colleges, a swimming have individual activity plans, based on their likes and hobbies. Cherry Tree House, Nottinghamshire pool and a local park in a pretty waterside setting. Clacton Their goal is to enable residents to structure their time, build Conifers, Derbyshire and Colchester are a short journey away, providing an array of relationships and establish a balance between therapy, self-care, Dene Brook, South Yorkshire activities for residents to choose from. work and leisure, as appropriate to their individual needs. Dove Valley Mews, South Yorkshire Ducks Halt, Essex Everyone has their own bedroom, which they are encouraged to Eleni House, Essex personalise and decorate to show their individuality. The Orchards Our facilities: Fairways, Suffolk has a large living space and well equipped kitchen-dining area for Gables, Essex individuals to use. The kitchen-diner is the hub of the house where > Bedrooms with shared bathrooms Gledholt, West Yorkshire Hansa Lodge, Essex residents are encouraged to help prepare food and drinks for > Large living space themselves and visitors. Developing self-care and daily living skills Hawkstone, West Yorkshire Kirkside House, West Yorkshire is a very important part of life at The Orchards. > Kitchen-diner Kirkside Lodge, West Yorkshire > Large garden with vegetable patch and seating area Langdale House, West Yorkshire Longfield, West Yorkshire > Activities centre Lowry House, Lancashire Norcott House, West Yorkshire Norcott Lodge, West Yorkshire Our community links: Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire > Pubs, cafés and restaurants Redlands, County Durham > Shops River View, County Durham Shear Meadow, Hertfordshire Colleges > The Fields, South Yorkshire > Swimming pool The Orchards, Essex > Local park on the waterfront Thornfield House, West Yorkshire Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

60 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Thornfield House, West Yorkshire Disability Services 261 Highfield Road, Idle, Bradford, West Yorkshire, Yorkshire & Humber BD10 8QY Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 7 beds Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support hornfield House is a specialist residential service supporting - Residential Services T individuals with learning disabilities, complex needs and An education centre providing Residential Services with Nursing behaviours that may challenge in Bradford, West Yorkshire. AQA accredited courses, supporting the Residential Services development of skills 4, 5, 7 The Sycamores, Derbyshire Thornfield House supports 7 individuals and offers spacious Adele Cottage, Nottinghamshire communal areas including a lounge, dining room, kitchen, and a Beacon House, West Yorkshire large activity / cinema room. Externally we have beautiful gardens Great local Beckly, West Yorkshire to the front and the rear of the building which feature, plenty of 100% Chaseways, Hertfordshire space for outdoor games, BBQ, seating area and a sensory room of residents feel their transport Cherry Tree House, Nottinghamshire care has made them links into Conifers, Derbyshire Located in the suburbs of Idle in Bradford, the home is within close feel better about Bradford Dene Brook, South Yorkshire and Shipley proximity to local services and amenities, including major transport their life Dove Valley Mews, South Yorkshire links. The residents not only can access local towns and cities but Ducks Halt, Essex we are very close to the beautiful Yorkshire countryside. Eleni House, Essex Employment projects, such as bakery, Fairways, Suffolk We believe that it is essential for individual’s well-being to have textiles and horticultural work to help deliver Gables, Essex purpose in their day-to-day life and to learn new skills. We have meaningful occupation Gledholt, West Yorkshire established different work projects to introduce vocational and Hansa Lodge, Essex learning activities where the individuals we support can learn Hawkstone, West Yorkshire valuable skills and develop confidence. Kirkside House, West Yorkshire Our community links: Kirkside Lodge, West Yorkshire Ongoing assessments enable us to meet the changing needs of > Bowling and sensory swimming pool Langdale House, West Yorkshire residents as they progress through their care pathway while ensuring Longfield, West Yorkshire their safety is maintained and their independence supported. > Duck and Dive hydrotherapy pool Lowry House, Lancashire Shipley bowling alley Norcott House, West Yorkshire Regular review meetings involving the resident, their family and > > Thostle Nest riding school Norcott Lodge, West Yorkshire professionals are held to review outcomes, set new goals and Outwood, West Yorkshire re-assess support levels as individuals’ progress. > Leeds adaptive cycling Oxley Woodhouse, West Yorkshire The management and staff team have comprehensive training, > Leeds jump arena (trampolining) Redlands, County Durham River View, County Durham including all mandatory training and bespoke training specific to Shear Meadow, Hertfordshire the needs of the residents. The Fields, South Yorkshire Individuals come to Thornfield House for different reasons; they The Orchards, Essex may require more support than can be provided in a supported Thornfield House, West Yorkshire living setting or they may be moving along their care pathway Walkern Lodge, Hertfordshire Woodrow House, Cheshire from a hospital placement. Whatever the reason, the team can Supported Living Services offer specialist input based on individual need to deliver flexible Specialist Day Services and effective support. Case Study Map How to Make a Referral

61 | Learning Disability Services Click the buttons to find out more about our Learning Walkern Lodge, Hertfordshire Disability Services 14A Walkern Road, Stevenage, Hertfordshire East SG1 3QX Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 18+ years Mixed 4 beds in 3 self-contained living units Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support alkern Lodge is a residential home providing outcome - Residential Services W focused care for adults with learning disabilities, who may Residential Services with Nursing have behaviours that challenge and associated complex needs Residential Services 4, 5, 7 The Sycamores, Derbyshire Walkern Lodge is a four-bed home, comprising of two Adele Cottage, Nottinghamshire one-bed apartments and one two-bed apartment with spacious Beacon House, West Yorkshire communal lounges. All bedrooms have en-suite bathrooms and Beckly, West Yorkshire externally there is a spacious communal garden which features Chaseways, Hertfordshire a lovely summerhouse and plenty of space for summer BBQs. Cherry Tree House, Nottinghamshire Conifers, Derbyshire The home is situated in Stevenage in the county of Hertfordshire. Dene Brook, South Yorkshire Walkern Lodge is close to all local amenities, the city centre and Dove Valley Mews, South Yorkshire surrounding countryside as well as having major transport links to Ducks Halt, Essex London and Milton Keynes. Eleni House, Essex Fairways, Suffolk Ongoing assessment and high staffing levels, based on a Gables, Essex minimum ratio of one staff member to two residents, means that Gledholt, West Yorkshire we are able to meet the changing needs of residents as they Hansa Lodge, Essex progress through their care pathway, while ensuring their safety is Hawkstone, West Yorkshire maintained and their independence supported. Regular review Kirkside House, West Yorkshire meetings involving the resident, their family and professionals are Kirkside Lodge, West Yorkshire held to review outcomes, set new goals and re-assess support Langdale House, West Yorkshire levels as individuals’ progress. Longfield, West Yorkshire Lowry House, Lancashire The management and staff team have comprehensive training, Norcott House, West Yorkshire including all mandatory training and bespoke training specific Supporting residents to study and Norcott Lodge, West Yorkshire to the needs of the residents. Whatever the reason, the team at achieve qualifications Outwood, West Yorkshire Walkern Lodge can offer specialist input based on individual need Oxley Woodhouse, West Yorkshire to deliver flexible and effective support. Redlands, County Durham Independent advocate attends the River View, County Durham Our community links: service weekly Shear Meadow, Hertfordshire The Fields, South Yorkshire > Local cafés & restaurants The Orchards, Essex > Gordon Craig Theatre Thornfield House, West Yorkshire Person-centred recruitment Walkern Lodge, Hertfordshire > Stevenage Arts & Leisure Centre - staff and residents interests are matched Woodrow House, Cheshire > Fairlands Valley Park Supported Living Services Specialist Day Services Knebworth House > “I am thankful for how the team at Walkern Lodge has cared Case Study > Stevenage Museum for my daughter. I know she presents with very complex Map > Stevenage Football Club challenging needs, but she has made a lot of progress at How to Make a Referral Walkern Lodge.” Parent > Local colleges & libraries

62 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Woodrow House, Cheshire Disability Services 1 Brownsville Road, Stockport, Cheshire, North West SK4 4PE Introduction Residential Services Our Model of Care - Hospitals Our myPathCare Model 17+ years Mixed 9 beds in 1 living unit and Global Assessment of Progress Gender 5 self-contained apartments (GAP) Outcomes High Dependency Complex Care Our Model of Support oodrow House is our community specialist residential home The management and staff team have comprehensive training, - Residential Services W providing outcome focused care for adults with learning including all mandatory training and bespoke training specific to Residential Services with Nursing disabilities, who may have behaviours that challenge and the needs of the residents. Residential Services associated complex needs. 4, 5, 7 The Sycamores, Derbyshire We ensure day-to-day practice is embedded in an overarching Adele Cottage, Nottinghamshire Woodrow House offers a nine-bed home that consists of five framework of support whereby the whole team around the person Beacon House, West Yorkshire self-contained apartments configured to meet the needs of the consciously takes into account the interaction, communication Beckly, West Yorkshire residents in single occupancy or a four-bed home with communal and flexibility of each individual we support. Chaseways, Hertfordshire living areas. Cherry Tree House, Nottinghamshire Our community links: Conifers, Derbyshire We offer personalised accommodation with spacious communal Dene Brook, South Yorkshire areas, an enclosed outdoor garden and easy access to > Local cafés & restaurants Dove Valley Mews, South Yorkshire local amenities. > Gordon Craig Theatre Ducks Halt, Essex Eleni House, Essex Located in the suburbs of Heaton Moor in Stockport, the home is > Stevenage Arts & Leisure Centre Fairways, Suffolk within close proximity to local services and amenities, including Fairlands Valley Park Gables, Essex major transport links. > > Knebworth House Gledholt, West Yorkshire Ongoing assessment and high staffing levels means that we Hansa Lodge, Essex Stevenage Museum are able to meet the changing needs of residents as they > Hawkstone, West Yorkshire Kirkside House, West Yorkshire progress through their care pathway, while ensuring their safety > Stevenage Football Club Kirkside Lodge, West Yorkshire is maintained and their independence supported. Our part-time > Local colleges & libraries Langdale House, West Yorkshire multidisciplinary team includes speech and language therapy, Longfield, West Yorkshire occupational therapy, psychology and psychiatry. Lowry House, Lancashire Norcott House, West Yorkshire Norcott Lodge, West Yorkshire Our facilities: Outwood, West Yorkshire Oxley Woodhouse, West Yorkshire > Shared lounges Redlands, County Durham River View, County Durham > Self-contained Shear Meadow, Hertfordshire apartments The Fields, South Yorkshire The Orchards, Essex Enclosed garden > Thornfield House, West Yorkshire > Accessible kitchen / diner Walkern Lodge, Hertfordshire Woodrow House, Cheshire Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

63 | Learning Disability Services Click the buttons to find out more about our Learning Supported Living Disability Services Working with individuals in their journey towards independence Introduction Our Model of Care - Hospitals 18+ years Mixed 62 placements Our myPathCare Model Gender Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care upported Living is an important step towards independence. How we support individuals: Our Model of Support S We know how important it is for individuals to have the right - Residential Services Working with them to find out their strengths, abilities and support so they can live the life they want to live. > Residential Services with Nursing preferences – We get to know them, their families, carers Residential Services We support individuals with learning disabilities, autism, mental advocates and other people who are important to them health needs and behaviours that challenge. Individuals are Supported Living Services and their care and support Specialist Day Services supported to hold their own tenancy agreement with a registered Helping individuals to set goals as part of their support plan Case Study housing association. Individuals who are interested in our services, > Working with individuals to help them achieve their goals Map may have previously been detained within a hospital setting and > How to Make a Referral are ready for a step down placement within their > Making sure that individuals have easy local community. read information about their rights and choices in whatever format and language they choose Cygnet Health Care are experienced in supporting individuals who may lack capacity to choose where they live and would > Providing person-centred practical help for individuals, such work closely alongside our commissioning partners to ensure that as training and support on how to manage their home, their correct legal frameworks are in place in order for them to live money, gardening, housework and healthy living successfully in the community. > Helping individuals to build relationships and access whatever community activities they would like to take part in Offering experienced, trained staff twenty-four hours a day, the service benefits from a core staffing team. Each individual would be allocated an experienced and consistent staff team and training would be bespoke to individual support needs which Our resident profile: enables tenants to live as independently and safely as possible. > Diagnosis of learning disability and/or autism When individuals come to our supported living services, we take > May have associated mental health needs the time to get to know them, their preferences, as well as their Behaviours that may challenge hopes and dreams for the future. We support individuals with a > personal discharge plan to achieve their goals and aspirations > Communication challenges and ensure they feel they are in control of their own life.

64 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Supported Living Disability Services Working with individuals in their journey towards independence Introduction Our Model of Care - Hospitals 18+ years Mixed 62 placements Our myPathCare Model Gender Global Assessment of Progress (GAP) Outcomes High Dependency Complex Care Our Model of Support - Residential Services Residential Services with Nursing Residential Services Supported Living Services Specialist Day Services Case Study Map How to Make a Referral

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65 | Learning Disability Services Click the buttons to find out more about our Learning Long Eaton Day Services, Nottinghamshire Disability Services 4 Milton Street, Long Eaton, Nottinghamshire, East Midlands NG10 1DS Introduction Specialist Day Services Our Model of Care - Hospitals Our myPathCare Model Mixed 16 16+ years 25 placements Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support ong Eaton Day Services in Nottinghamshire specialises in We provide dedicated transport that is available to and - Residential Services L supporting individuals with a primary diagnosis of a learning from home, as well as for regular trips out and about into the Residential Services with Nursing disability, in addition to those with complex health needs and community. Days are flexible, and with the involvement of the Residential Services physical disabilities and those with autism. We have a long history individual and their carers we maximise the time that is spent while Supported Living Services of enhancing the quality of life of the individuals who attend they are with us. Specialist Day Services the service. Long Eaton Day Services, Nottinghamshire We are also able to provide a service to assess the needs of an Sheffield Day Services, South Yorkshire We have a focus on demonstrating outcomes and value through individual, as a standalone service. Case Study our activities, which are derived from our professionals, parents, Map Our service provides flexibility for families and carers, with opening carers and most importantly the individuals who spend their days How to Make a Referral times from 8am to 8pm Monday to Friday. with us. Our services are led by three key disciplines: occupational therapy, physiotherapy and speech and language therapy. Our guest profile: Our multi-disciplinary approach allows us to develop a clear and Primary diagnosis of learning disability focused activity plan that works towards maximising an individual’s > potential and gaining the inputs as needed from the on site > May be wheelchair users dedicated clinical team. We specialise in providing support for May have complex physical disabilities and require individuals with complex health needs and physical disabilities, > specialist interventions such as PEG or NG feeding as well as those with autism. May have autism With our staff and a clinical team, our staffing model provides one > member of staff for every two individuals as a minimum. This allows > May have communication difficulties us to deliver a meaningful activity plan for each person. > Require full or part time, specialist day services > Will be living at home or in a community setting such as Our facilities: a residential home > State of the art equipment designed to optimise sensory experience and heighten relaxation Our community links: > Spacious sensory room > Elvaston Castle and Country Park > Soft zone > Derby Assembly Rooms > Arts & crafts area > Westfield Shopping Centre > Hydrotherapy room with heated pool and hoist > Buxton Museum > Cinema room > Local cinema, restaurants and pubs > Nottingham town centre > Leisure centres

66 | www.cygnethealth.co.uk Click the buttons to find out more about our Learning Sheffield Day Services, South Yorkshire Disability Services Spa Lane, Woodhouse, Sheffield, South Yorkshire, Yorkshire & Humber S13 7PG Introduction Specialist Day Services Our Model of Care - Hospitals Our myPathCare Model Mixed 16 16+ years 55 placements Global Assessment of Progress Gender (GAP) Outcomes High Dependency Complex Care Our Model of Support heffield Day Services specialises in supporting individuals with Days are flexible, and with the involvement of the individual and - Residential Services S a primary diagnosis of a learning disability, in addition to those their carers we maximise the time that is spent while they are Residential Services with Nursing with complex health needs and physical disabilities and those with with us. Residential Services autism. We have a long history of enhancing the quality of life of Supported Living Services Our service provides flexibility for families and carers, with opening the individuals who attend the service. Specialist Day Services times from 8am to 8pm Monday to Friday. Long Eaton Day Services, Nottinghamshire We have a focus on demonstrating outcomes and value through We are also able to provide a service to assess the needs of an Sheffield Day Services, South Yorkshire our activities, which are derived from our professionals, parents, individual, as a standalone service. Case Study carers and most importantly the individuals who spend their days Map with us. How to Make a Referral Our services are led by three key disciplines: occupational Our facilities: therapy, physiotherapy and speech and language therapy. > State of the art equipment designed to optimise sensory Our multi-disciplinary approach allows us to develop a clear and experience and heighten relaxation focused activity plan that works towards maximising an individual’s potential and gaining the inputs as needed from the on site > Spacious sensory rooms dedicated clinical team. > Soft zones With our staff and a clinical team, our staffing model provides one > Arts & crafts areas member of staff for every two individuals as a minimum. This allows us to deliver a meaningful activity plan for each person. > Hydrotherapy room with heated pool and hoist We provide dedicated transport that is available to and from > Cinema rooms home, as well as for regular trips out and about into > Beauty and pamper room the community. > Quiet zone Our guest profile: > IT room > Primary diagnosis of learning disability > A fleet of buses to facilitate trips and outings > May be wheelchair users > May have complex physical disabilities and require specialist interventions such as PEG or NG feeding Our community links: Weston Park Museum Clifton Park > May have autism > > > Tycross Zoo > Poolsbrook > May have communication difficulties > Yorkshire Wild Life Park > Crystal Peaks > Require full or part time, specialist day services > Botanical Gardens > Hillsborough Park > Will be living at home or in a community > Rother Valley > Wentworth Gardens setting such as a residential home

67 | Learning Disability Services “Excellent progress. Our client is really on track. I feel the team has a great approach and an efficient care system. It is great to see how my client can now do his daily activities.” Commissioner

68 | www.cygnethealth.co.uk Case Study Click the buttons to find out more about our Learning Disability Services * Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress Luke’sCygnet Manor, Nottinghamshire Case Study (GAP) Outcomes High Dependency Complex Care High Dependency Complex Care Service for Men with Learning Disabilities Our Model of Support - Residential Services Residential Services with Nursing Residential Services Luke’s* history When he came to us Luke’s care Supported Living Services Luke has a moderate learning disability When Luke arrived at Cygnet Manor, Specialist Day Services Throughout the early stages of admission, Case Study associated with abnormally aggressive he was taking a substantial amount it was clear to the team that building a Map and seriously irresponsible behaviours. of medication to help manage aggressive therapeutic rapport with Luke would be How to Make a Referral He lived in the community with his family and violent behaviours, that were hugely important. The Multi-Disciplinary throughout his childhood, and became frequently directed towards staff and Team (MDT) and support staff worked with involved with services when his behaviours peers. He displayed disinhibition and lack Luke to create a structured day to day were no longer able to be managed. of impulse control which was putting him routine. They utilised robust positive Luke spent time in various settings and others at risk. Luke found behaviour support (PBS) plans to including prisons, hospitals and communication very difficult and encourage positive behaviours, which community placements and remained in was reluctant to engage with therapeutic His risk behaviour reduced and expressions also allowed staff to share the supportive services for most of his adult life due to interventions, he often expressed suicidal of suicidal behaviours and thoughts techniques to best encourage Luke. interventions having a limited effect. He thoughts and desires to go home. decreased significantly. Luke then began frequently moved around as services In order to build on this relationship, it was to utilise regular leave into the community realised they were not able to meet The team identified that Luke utilised key to support Luke develop his to play pool and really enjoyed talking to his needs. aggression to express his needs and communication skills. A grab sheet was members of the public that he met. became violent towards staff when he used to enable him to communicate with could not communicate and when they staff, peers and visitors, and staff created Luke today were not instantly met. Luke’s lack of a bespoke gesture book. The book Luke has now moved into a supported structure and routine contributed to his contained images of the signs he used in living accommodation in his home city, challenging behaviour. order for the staff to better understand where he can see his favourite football him. The occupational therapy team team’s home ground from his window. He worked alongside Luke to identify helpful has regular daily access to the community sensory strategies and coping techniques and continues to partake in therapeutic to use when he was feeling overwhelmed. activities. Luke has a better rapport with his staff and is able to continue to use the In time, Luke became more receptive to skills and communication techniques that therapeutic interventions and began to he learnt at Cygnet Manor, including his attend and enjoy some relaxation gesture cards to express how he is feeling. sessions. Staff became aware of his The future is looking very bright for Luke. triggers and supported him with distraction techniques such as colouring *Name has been changed to protect his identity and painting or listening to music.

69 | Learning Disability Services Click the buttons to find out Our specialist more about our Learning Map services by region Disability Services High Dependency Residential Services Residential Services Introduction Complex Care with Nursing Our Model of Care - Hospitals 23 4, 5, 7 The Sycamores 35 Gables 47 Oxley Woodhouse Our myPathCare Model Cygnet Bostall House Ellen Mhor 4, 5, 7 The Sycamores, 262 Ipswich Road, Colchester, Woodhouse Hill, Fartown, 1 11 South Normanton, Derbyshire, Essex, East CO4 0ER Huddersfield, West Yorkshire, Global Assessment of Progress Bostall Heath, Knee Hill Road, 2-4 Ellen Street, Dundee, East Midlands DE55 3BJ Yorkshire & Humber HD2 1DH (GAP) Outcomes Abbey Wood, London SE2 0AT Scotland DD1 2QH T: 01206 841 515 T: 01733 811622 T: 01484 248143 High Dependency Complex Care T: 020 8319 7954 T: 01382 279086 36 Gledholt Adele Cottage Redlands Our Model of Support Cygnet Cedars Hollyhurst 24 32 Greenhead Road, 48 2 12 Rufford Colliery Lane, Rainworth, Huddersfield, Yorkshire & 122 Woodland Road, Darlington, 37 Broadway Avenue, 118 Woodland Road, Darlington, - Residential Services Nottinghamshire, East Midlands Humber HD1 4EZ County Durham, North East DL3 9LP Bordesley Green, Birmingham, County Durham, North East NG21 0HR Residential Services with Nursing T: 01484 507810 T: 01325 243788 West Midlands B9 5LY DL3 9LN T: 01623 499980 Residential Services River View T: 0121 771 1216 T: 01325 252002 Hansa Lodge 49 25 Beacon House 37 Supported Living Services Cygnet Elms Hope House 30/31 Victoria Embankment, 3 13 281 Beacon Road, Wibsey, 58 Farm Road, Rainham, Darlington, County Durham, Specialist Day Services 162-164 Streetly Road, 59 Hutton Avenue, Hartlepool, Bradford, West Yorkshire, Yorkshire East RM13 9LG North East DL1 5JR Birmingham, West Midlands Cleveland, North East TS26 9PW Case Study & Humber BD6 3DQ T: 01708 557 369 T: 01325 244960 B23 7BD T: 01429 224442 Map T: 01274 501681 Hawkstone T: 0121 274 0302 38 50 Shear Meadow How to Make a Referral 14 Lindsay House Beckly Shann Lane, Off Spring Garden Cygnet Hospital Beckton 26 Bourne End, London 4 118 Americanmuir Road, 56 Cooper Lane, Shelf, Lane, Keighley, West Yorkshire, Road, Hemel Hempstead, 23 Tunnan Leys, Beckton, Dundee, Scotland DD3 9AG Halifax, West Yorkshire, Yorkshire Yorkshire & Humber BD20 6NA Hertfordshire, East HP1 2RJ London E6 6ZB T: 01382 819910 & Humber HX3 7RG T: 01535 288470 T: 01442 864 484 Supported T: 020 7511 2299 Living Services 15 Oaklands T: 01274 606350 39 Kirkside House The Fields Cygnet Hospital Colchester 18 5 Anick Road, Hexham, Chaseways 1 Spen Lane, Kirkstall, Spa Lane, Woodhouse, Boxted Road, Mile End, 27 55 North East Supported Living Northumberland, 1 Chaseways, Sawbridgeworth, Leeds, West Yorkshire, Sheffield, South Yorkshire, Essex, East CO4 5HF North East NE46 4JR Yorkshire & Humber LS5 3EJ 118 Woodland Road, Darlington, Hertfordshire, East CM21 0AS Yorkshire & Humber S13 7PG Co Durham, North East DL3 9AG T: 01206 848000 T: 01434 600 684 T: 0113 278 4131 T: 01279 414939 T: 0114 269 1144 T: Coming soon 6 Cygnet Hospital Taunton Old Leigh House Kirkside Lodge 16 28 Cherry Tree House 40 51 The Orchards Orchard Portman, Somerset, 3 Old Leigh Road, Leigh-on-Sea, 1 Spen Lane, Kirkstall, Station Road, Thorrington, Essex, South West TA3 7BQ Park Hall Road, Mansfield 56 North West Supported Living Essex, East SS9 1LB Woodhouse, Nottinghamshire, Leeds, West Yorkshire, East CO7 8JA Office address: London Road, T: 01823 336 457 T: 01702 711 111 East Midlands NG19 8QX Yorkshire & Humber LS5 3EJ T: 01206 250 676 Oak Grove, Macclesfield, Cygnet Manor T: 0113 278 6834 Cheshire SK11 0JG 7 17 Ranaich House T: 01158 966740 52 Thornfield House Central Drive, Shirebrook, T: 01625 468951 Leewood Road, Dunblane, 29 Conifers 41 Langdale House 261 Highfield Road, Idle, Bradford, Nottinghamshire, East Stirling, Scotland FK15 0DR West Yorkshire, Yorkshire & Staffordshire Supported Living Midlands NG20 8BA 1 Central Avenue, Borrowash, 56 Gledholt Road, Huddersfield, 57 T: 01786 823 694 Derby, Derbyshire, East West Yorkshire, Yorkshire & Humber BD10 8QY Office address: Unit D, Hunters T: 01623 741 730 Midlands DE72 3JZ Humber HD1 4HR T: 01274 414165 Row Shopping Centre, Gaolgate 18 The Fields Cygnet Sherwood Lodge T: 01332 665298 T: 01484 429226 Place, Stafford, West Midlands 8 Spa Lane, Woodhouse, 53 Walkern Lodge Rufford Colliery Lane, Mansfield, Dene Brook ST16 2AD Sheffield, South Yorkshire, 30 42 Longfield 14a Walkern Road, Stevenage, Nottinghamshire, East Midlands Yorkshire & Humber S13 7PG Dalton Road, Dalton Parva, Hertfordshire, East SG1 3QX T: 01785 337 999 NG21 0HR Oakleigh Road, Clayton, T: 0114 269 1144 Rotherham, South Yorkshire, Bradford, West Yorkshire, T: 01438 749 301 58 Yorkshire Supported Living T: 01623 499 980 Yorkshire & Humber S65 3QQ Yorkshire & Humber BD14 6NP Office address: 56 Gledholt 19 Thistle House 54 Woodrow House 9 Cygnet Views T: 01709 855029 T: 01274 882086 Road, Huddersfield, West 119 Americanmuir Road, Dundee, 1 Brownsville Road, Stockport, Yorkshire, Yorkshire & Humber 22 Wellington Street, Matlock, Stirling, Scotland DD3 9AG 31 Dove Valley Mews Lowry House Cheshire, North West SK4 4PE Derbyshire, East Midlands 43 HD1 4HR T: 01382 819 910 75 Park Street, Wombwell, Pudding Lane, via Viner Way, T: 0161 470 9910 T: 01484 427580 DE4 3JP Barnsley, South Yorkshire, Toller Road Godley, Hyde, Manchester, T: 01629 831 004 20 Yorkshire & Humber S73 0HL Lancashire, North West SK14 3BS Cygnet Wallace Hospital 13 Toller Road, Stoneygate, T: 01226 448770 Specialist 10 Leicester, East Midlands LE2 3HP T: 0161 6961 690 119 Americanmuir Road, Ducks Halt Day Services T: 0116 270 3118 32 44 Norcott House Dundee, Scotland DD3 9AG 8 Walton Road, Kirby-le-Soken, T: 01382 819 910 Trinity House 75 Leeds Road, Liversedge, 59 Long Eaton Day Services 21 Essex, East CO13 0DU West Yorkshire, Yorkshire & 38 Carlisle Road, Lockerbie, T: 01255 853930 Humber WF15 6JA 4 Milton Street, Long Eaton, Scotland DG11 2DS Nottinghamshire, East T: 01924 409 100 T: 01576 204 676 33 Eleni House Midlands NG10 1DS Boxted Road, Mile End, 45 Norcott Lodge T: 0115 972 8784 22 Willow House Colchester, Essex, East CO4 5HF 75 Leeds Road, Liversedge, 60 Sheffield Day Services 229 Portland Road, T: 01206 848 000 West Yorkshire, Yorkshire & Edgbaston, Birmingham, Humber WF15 6JA Spa Lane, Woodhouse, West Midlands B17 8LS 34 Fairways Sheffield, South Yorkshire, T: 01924 408 505 T: 0121 420 0210 4 Fullers Field, Swan Lane, Yorkshire & Humber S13 7PG Westerfield, Ipswich, 46 Outwood T: 0114 269 1177 Suffolk, East IP6 9AX 12 Outwood Lane, Horsforth, West 70 | www.cygnethealth.co.uk T: 01473 214 966 Yorkshire, Yorkshire & Humber LS18 4JA T: 0113 258 6144 14 10

19 11 Click the buttons to find out more about our Learning Disability Services 17 Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress SCOTLAND (GAP) Outcomes High Dependency Complex Care Our Model of Support - Residential Services Residential Services with Nursing Residential Services 21 Supported Living Services 15 Specialist Day Services NORTH Case Study EAST 12 Map 55 13 How to Make a Referral 48 49

YORKSHIRE & HUMBER

39 58 38 52 40 46 LEEDS NORTH 42 25 26 44 WEST 47 45 MANCHESTER 41 31 43 36 54 30 60 56 18 7 24 9 28 23 8

29 59 EAST 57 MIDLANDS

20 3 22 WEST 2 MIDLANDS WALES EAST

5 34 53 50 33

35 27 51 32

LONDON 4 37 16 BRISTOL WESSEX 1

SOUTH WEST SOUTH EAST

71 | Learning Disability Services 6 BRIGHTON SOUTHAMPTON Click the buttons to find out more about our Learning How to Make a Referral Disability Services Introduction Our Model of Care - Hospitals Our myPathCare Model Global Assessment of Progress (GAP) Outcomes Crisis referral steps: High Dependency Complex Care Our Model of Support - Residential Services Referral made directly to Cygnet service or to Cygnet referral team Residential Services with Nursing Residential Services via 0808 164 4450/[email protected] 1 Supported Living Services Specialist Day Services Case Study Feedback provided on whether our service can meet the service Map 2 user’s needs on same day receipt of full clinical information How to Make a Referral

Admission agreed and arranged with referring team following 3 confirmation of funding*

*Admissions are accepted Monday to Friday within the hours of 8am - 5pm.

Planned admissions referral steps: We are able to take referrals 7 days a week. Referral made to Cygnet referrals team via 0808 164 4450 1 /[email protected] or via your regional Business Relationship Manager To make a referral please; Call: 2 Assessment arranged and undertaken via our assessment team 0808 164 4450 Email: Feedback provided on whether our service can meet the 3 individual needs [email protected]

or contact your Assessment pack formulated including care plans and regional Business 4 funding information Relationship Manager. Admission agreed and plans for transition arranged with referring 5 team following confirmation of acceptance of placement

72 | www.cygnethealth.co.uk Cygnet Health Care 4 Millbank, 3rd Floor, Westminster, London SW1P 3JA 0207 123 5706 www.cygnethealth.co.uk

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CYG-754 | Date of Preparation: 04/08/21