Annual Report 2013 Vision, Mission and Core Values
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Annual Report 2013 Vision, Mission and Core Values VISION CORE VALUES A just, equal and inclusive society where individuals • A Bias for Action: We choose to act quickly and • Inclusiveness: We are inclusive of all cultures and are valued, contributing, and self-suffi cient members proactively in everything we do with a clear and communities ensuring access and equity for all. of the Australian community. unambiguous focus on serving our clients and meeting their needs. • Integrity: We work within a framework of professionalism, teamwork, confi dentiality • Accountability: We will be accountable in all our MISSION and trust. dealings with our stakeholders. To provide high quality services, settlement • Leadership: We will provide strong leadership to • Empowered Self-Determination: We will build the information, support and advocacy to migrants and the community services sector, our stakeholders capacity of migrants, refugees and newly arrived refugees in order to facilitate successful integration and staff. communities to move towards a position of into the wider community. self- determination. • Partnerships: As a dedicated team we will work collaboratively with all stakeholders, effectively • Excellence: We will provide programs and facilitating change in people’s lives that result in services that provide the optimum outcomes for quality outcomes for all concerned. our stakeholders and communities. • Financial Sustainability: We will maintain a fi nancial management system that has as its goal the long term fi nancial sustainability of the Centre. CMRC Annual Report 2013 1 Publication designed by Creative Freedom 9633 3888 2 CMRC Annual Report 2013 Annual Report Contents Chairperson’s Report 1 Executive Director’s Report 7 Treasurer Report 11 Administration and Finance Report 12 Board of Management 14 Staff 18 Funding Bodies 22 Volunteers 28 Settlement Grants Program Report 30 Guide to Employment for Migrants 39 Early Intervention and Perinatal project Report 48 Africian Sessional Worker’s project Report 54 Pathways for Social Inclusion and Participation 56 project Report Northern Region Services Report 60 Enable Energy Effi ciency project Report 68 ABN: 89 786 937 360 Financial Report 73 Registration Number: Y2365716 For The Year Ended 30 June 2013 CMRC Annual Report 2013 3 Chairperson’s Report 4 CMRC CMRC Annual Annual Report Report 2013 2013 Chairperson’s Report Members and friends of Community Migrant Resource Centre, I am pleased to present our seventeenth Annual Report. I would like to begin by acknowledging the traditional job seekers, small business, volunteers and families MRC’s work with migrants and refugees and in owners of the land on which we meet and on which across a range of cultural groups. promoting diversity in our community. the MRC works, and to pay my respects to their On behalf of the Board, I’d like to acknowledge My personal thanks go to Melissa Monteiro for her elders, past and present. the MRC’s staff for their continuing effective work excellent management of the MRC, to the executive This Annual Report outlines the work done by the in the community, delivering a range of traditional of the Board of Management, Nola Randall-Mohk, MRC in the 2012-13 fi nancial year. It also includes MRC services as well as social enterprise and small Renu Narchal, Jason Guest and Warren Schweitzer the audited fi nancial reports which outline our business initiatives. Our grateful thanks go to our for their vision and leadership of the organisation, fi nancial position. Executive Director, Melissa Monteiro and the MRC’s and to the Board for its wise governance of the MRC. coordinators and all the staff for their achievements Unfortunately, Renu Narchal resigned from the Board 2012-13 was a full and active year for our this year. this year. We miss Renu’s intelligence and insight and organisation. The detail of our extensive range of we look forward to her continuing involvement with programs is laid out in the following pages of this Some of our most successful programs have been the MRC, in one form or other, in the future. Annual Report. One of our major initiatives this year delivered in partnership or in collaboration with other has been to begin working in the Northern region of organisations and we are proud of our association I am pleased to present this Annual Report to Sydney. We are grateful for the support we have with those in the community who do similar, or members and friends of Community Migrant received from Ryde City Council and Kur-ring-gai complementary, work. I extend our thanks and best Resource Centre. We thank you all for your Council to help us establish programs in their local wishes to all those organisations who have worked continuing support. government areas. with us this year. Our programs cover health, community participation, Our work would not be possible without the fi nancial education, sustainability, community celebrations and support of Commonwealth, State and Local Terrie Gardner cross cultural training. We work with young people, governments. We thank them for underpinning the Chairperson CMRC Annual Report 2013 5 6 CMRC Annual Report 2013 Executive Director’s Report I am delighted to present the Centre report for 2013. Through this period the MRC has maintained its strong focus on providing settlement services with excellence. A strong focus was on community development and implementation of major funded programs such as the Settlement Grants Program, FACS Early Intervention and Perinatal Program, and the African Sessional Workers Program. Integrated service delivery: Our approaches supported and encouraged people Funded by DIAC, the Settlement Grants program and groups to discover and mobilize these gifts and aims to create create, enhance and integrate services Community Migrant Resource Centre (CMRC) has talents to build strong individuals and families. and programs to better support their clients in the clearly outlined its strategic objectives in the last year. The support we provided was in the areas of: region. The settlement staff is tasked to support In order to achieve these strategies an integrated these teams to create meaningful opportunities team was piloted and has been operating for the last • Community planning and capacity building for employment, training and development, youth six months. This includes implementing the following • Partnership development and management engagement, youth intervention and community and strategic directions of • Organizational, board and volunteer family supports. • Strengthen staff to participate in service development CMRC has worked hard to create a strong culture of planning and delivery • Integrated and service access community engagement through capacity building, • Expanding leadership and developing progressive learning and innovative training. A strong community partnerships • Financial planning, resource development/ team of over 16 SGP workers have provided services management and accountability We practiced the philosophy of “community building” to the African, Indian, Afghani, Burmese, and Karen, – a belief that each client / community, organization, • Planning, development and delivery of Middle Eastern and Chinese communities in this agency, has gifts and talents to share with others integrated programs and services region. The SGP team has addressed the needs of over 4000 clients. More than 8000 referrals have been and contributes to each other’s growth, learning and • Facilitated community initiated community development. made to relevant services. 250 information sessions development services in response to identifi ed have been organised with an overall attendance of community needs. 3300 clients. CMRC Annual Report 2013 7 Melissa Monteiro with Nelsa Simmonds and Dativah Councilor Le Lam- Auburn City Council and Hon Greg Smith, Attorney General and Melissa Monteiro Murungi Melissa Monteiro The HPMN has 54 registered providers in the Holroyd We thank FACS for funding the CMRC through Social Inclusion - is funded through the Community and Parramatta and catchment. the whole-of-government prevention and early Builders for three years. A successful outcome of The CMRC is an organization committed to intervention strategy that aims to provide children the project has been the establishment of the pool providing a range of settlement services, training with the best start in life. This is achieved by of NAATI accredited interpreters/interpreters. supporting families expecting a baby or with and education for individuals, families and young A direct outcome of this initiative was the Social children aged up to 8 years. The Strategy is people to facilitate continuing education, skills Enterprise “Fair Go Driving “Funded by Wenty underpinned by a strong body of evidence training and community engagement. Leagues and Guildford Clubs, Parramatta Leagues demonstrating the importance of the early years through the Clubs grants formerly CDSE scheme. What started seven years ago as the African in a child’s development and the long term Learning Circle is now well known as the effectiveness of supporting parents and children SSI: we are pleased to have an ongoing Community learning circle that brings together during these years. partnership with Settlement Services International people from various backgrounds discussing (SSI). In the last year a total of 1000 Humanitarian The aim of the program is to strengthen families, child protection, family violence, relationships, Entrants were provided with Settlement Services improve