...... T h e o f f i c i a l n e w s l e t t e r o f C I A C ClarkIssue No. 14 C l a r k I n t e r n a t i o n a l A i r p o r t C o r p o r a t i o n 1st Quarter 2015 Contents
8 CIAC @ 20: Asserting its relevance DOTC Plans Clark 7 airport very clear Tell us how CIAC hurdles4 we can ISO Surveillance Audit without serve you Non-Conformities better. Please email publicaffairs@clarkairport. com or call (045) 599-2888 13 Local 119 & 133 BCDA prepares Terms of Reference for Clark Rail Project
CLARK is the quarterly newsletter of the Clark International Airport Corporation with offices at the Corporate 6 Communications Office, Corporate Office Bldg., Civil Aviation Complex, Clark CIAC participates in Aviation Festival Asia 2015 Freeport Zone 2023
Website: www.clarkairport.com 12 Email: [email protected] CIAC, Robinsons, Genesis sign pact for Clark Shuttle Service 10 Busy birthday for CIAC President/CEO CEO’s Corner By Dr. Norman F. Ocampo, AE, PhD By Atty. Emigdio P. Tanjuatco III Office of the EVP-COO No Travel Tax at Clark GAD and the Women of CIAC
here is much to appreciate in the initiative of the Department of Transportation ender Development Program Tand Communications (DOTC) to regularly hold an “Inter-Agency Dialogue on the Gactivities in government Development of the Clark International Airport.” asjust if aa shortcrevice two was kilometers formed to away A brainchild of DOTC Secretary Jun Abaya, the inter-agency dialogue seeks not accommodatefrom Mt. Pinatubo. the Hot It looked Springs only to establish an informal framework for a continuing discussion among different Governmentoffices are normal Owned occurrences and that provides soothing and departments and agencies of the national government on what needs to be done to Controllednowadays. CorporationsThese offices includelike cleansing baths to its people like push forward the development of the Clark International Airport (IATA Code: CRK) the Clark International Airport as a major international gateway in the country. More importantly, the inter-agency Corporation. her children. dialogue aims to thresh out specific details, strategies and plans of action to set into The focal point of a woman’sStation healing 3 provides massages the to motion that development agenda for CRK. GAD activities is the The first of these dialogues was recently held at the Widus Convention Center acknowledgement of the loving recovery after exploding and attended by Abaya himself and representatives from the Departments of Tourism, ultimate showcase of natures Foreign Affairs, Labor and Employment, Civil Aeronautics Board, Manila International society while highlighting the Airport Authority, the Bureaus of Immigration, Customs and Quarantine, PNP, Land rightsimportant of women role of that women had beenin our its anger. Mt. Pinatubo erupted Transportation Office and Land Transportation Franchising and Regulatory Board. with such fury that it lowered Also present were Rep. Yeng Guiao of Pampanga’s First District, CDC President neglected before. We do not least a year. It also spewed a Art Tugade, and representatives from Angeles City, Mabalacat and San Fernando. want to get into nitty-gritty of the earth’s temperature for at One of the more controversial and bolder proposals to come out of the first the Xs and Ys of this neglect. We that when swept by rain water dialogue is the call for a moratorium on the collection of the so-called Philippine Travel only want to showcase the GAD huge volume of volcanic ashes Tax among passengers flying out of the CRK. Most of us are aware that, save for those Program of that devastated who are exempted by law, every Filipino travelling abroad must either pay a travel CIAC and its The focal pointcreated of the deadlylarge lahar flows tax of Php1,620 (for economy class passage) or Php2,700 (for first class passage). women. Take out such amount from one’s air fare and it is easy enough to imagine how March 27, GAD activities is the along its path. a moratorium on travel tax collection could be effective in convincing passengers to 2015 marked Yetcommunities these same choose CRK as their point of departure. Consequently, such a shift in the preference an important acknowledgement of of airport passengers in favor of CRK will help decongest Manila’s Ninoy Aquino milestone for provided the International Airport (NAIA). the women of the important role of catalystlahar flows for Even airline executives are totally supportive of this proposal. In a recent meeting CIAC. This is growth in the over lunch, Air Asia Philippines Chair Maan Hontiveros said a moratorium on travel tax the day that women in our society province of “would be the next best thing to happen for Clark airport.” Her view was seconded by the one of the Pampanga Ridzki Kramadibrata, regional director for Airports Management of AirAsia Berhad, while highlighting the from the who said that Malaysia’s air travel industry boomed right around the time when activities of AirAsia introduced budget travel and the Malaysian government abolished a similar CIACfirst substantial for its rights of women that incomes it has travel tax. women was generated.quarry It is true that the Philippines remain one of the very few countries in the world that had been neglected The economic continue to heavily tax its citizens for exercising their right to travel abroad. There are, this year. A domino effect of course, countries that do collect either a passenger service charge, sometimes also conducted for before. called an “airport tax.” In the Philippines, however, airport travellers must pay both a activities has travel tax and a passenger service charge. Hotnature’s Spring treat… is nestled in the of the quarry And while people of the United Kingdom are in the same predicament as Puning economic performance of the Filipinos, a strong argument for the abolition of the travel tax has taken ground in the range from Clark leading to Mt. provincecontributed for greatlyover two in decadeslifting the British Parliament. In fact, starting May 1 of this year, the UK’s Air Passenger Duty has bosom of the Zambales mountain now. In the same manner in been scrapped for children under 12 years old and for children under 16 year old From the staging area at by March 2016. StationPinatubo. 1 in Sapang Bato, Angeles British families applauded this move by saying that “this is great news for families herwhich wrath a woman’s and yet love in the anger end maywill flying off on holiday and visiting relatives abroad” because the Airport Passenger hurt those that are the object of Duty “prices ordinary families out of overseas holidays.” City just outside of the Clark The same holds true for Filipino families who are starting to earn enough to laharFreeport bedded Zone river gate, crossings. a four-wheel The dreams.provide them the guiding light perhaps enjoy a foreign vacation at least once a year. For a family of four, for drive goes through a series of in the achievement of their life’s example, savings from not having to pay travel taxes amounting to Php6,480 could a friend that one can talk to. A be spent instead for an overnight stay in a respectable hotel. majesty of the vertical mountain womanA woman is a teacher is a peer; who a is partner, never As a lawyer, I am aware it may take an act of the Philippine Congress to even comfortscliffs formed and by even the caresses cut of the those implement a moratorium on travel tax at CRK. This much has been confirmed by CIAC river flows provides a shade that lessons. A woman is a provider in inquiries with officials of Tourism Infrastructure and Enterprise Zone Authority (TIEZA) mother instinct. anystingy manner in sharing possible. life’s Aimportant woman is which is mandated by law to oversee the collection travel tax around the country. that go through it; like a woman’s Even so, it is an idea whose time has come. It is an idea I am willing to actively The trip that passes by the advance. It is an idea I hope will find similar support among local government executives heart. A woman is a mother that and congressional representatives from areas surrounding Clark International Airport. a fighter with the softest, loving springsSpa at Station provide 2 leadsthe water you tofor the hotStation bath 3 pools. where the Puning hot loves her children like our God Station 3 is nestled in the that loves all of us; always loving Atty. Emigdio P. Tanjuatco III mother.and giving A WOMAN without expectingis a WOMAN! President and CEO anything in return. A woman is a ash covered mountains that is Clark 3 CIAC hurdles ISO Surveillance Audit without non-conformities
T he Clark International Airport Corporation (CIAC) once again passed the stringent Surveillance Audit on ISO- 9001:2008 Quality Management System conducted by the TUV Rheinland Philippines, Inc. on March 4, 2015. objectives.” The Audit Report of TUV Rheinland Auditors Grace del Rosario, Melchor Camina, Jogina Mendiola, and Jose Pacete noted that CIAC has “established and maintained an effective system to ensure compliance with its policies and
process The and auditorsall Internal also Operating confirmed Processes. that CIAC “complies with, adequately maintains, and implements the requirements of the standard.” The scope of the audit involves the efficiency of the corporation’s International Passenger Facilitation
Clark International Airport Corporation President & Chief Executive Officer Emigdio P. Tanjuatco III reported that the external auditors, using a sample approach method, did not observe any non-conformity in CIAC’s operations. and fireSeven fighting positive services findings at the andClark several International opportunities Airport for ready improvement for the Category were cited 10 rating, in the thereport. highest rating set by the International Among Civil the positiveAviation findingsOrganization is the (ICAO). acquisition of the two new Rosenbauer Firetrucks that has raised the rescue
The new firetrucks at the Clark International Airport are state-of-the-art rapid vehicles and are the first such vehicles in the country. Tanjautco also commended the Quality Office Manager Gerry Naguit and his staff: lead auditor Vina May Manalili, Marie AngeliCIAC firstPrimero, obtained Marie its Geneva ISO 9001:2008 Manialung Certification and Rolina inCordero, 2010 and the was Internal renewed Quality three Auditors, years later and afterCIAC theofficers and employees who had shown dedication and perseverance to improve the corporation’s services. Standardization (ISO). external auditors determined the corporation’s compliance with the requirements of the International Organization for
On 2016, CIAC will vie to secure certification under the upgraded version of ISO 9001:2015. The creation of quality management systems (QMS) in CIAC is premised on Executive No. 605, series of 2007, accordingly.which directs all government departments and agencies of the executive branch, including government-owned and controlled corporations (GOCCs) and government financial institutions (GFIs), to adopt the ISO-QMS and be certified
The QMS involves, among others, the proper documentation and implementation of the core policies and processes of the corporation, including Passenger Facilitation at the Clark International Airport (CRK) Passenger Terminal Building. and locators.By complying with international standards and local regulations, CIAC hopes to continuously improve the management of its business activities, maintain world-class services, and ensure the satisfaction of both its passengers Surveillance Audit. Members of the TUV Rheinland Audit Team grill CIAC Vice- President for Commercial and Business Development and CIAC Quality Management Representative (QMR) Darwin Cunanan during the ISO Surveillance Audit on March 4 (extreme left) while Airport Security Officer Rene Ocampo shows TUV lead auditor Grace del Rosario the maintenance record for the x-ray machines at the Final Security Check at the Clark Airport Passenger Terminal (inner left).
4 Clark CIAC continues to offer perks to attract more airlines government investing on growing Clark?” he Tincentives to local and foreign airline he government is continuously offering followingin 2014. This the ispassenger despite the terminal increase expansion in CRK’s capacity to 4.2 million from 2.5 million eating.stressed We out. are already doing it, what other to court them into operating at Clark proof“The do they proof need?” of the Lotilla pudding added. is in the biggestInternational airport Airport facility. (CRK) in order to program that concluded last May. Nevertheless, Lotilla admitted that maximizeAside the from capacity meeting of theairlines country’s every Construction of the proposed low cost government cannot force airline companies carrier terminal for CRK would further increase the airport’s capacity by 5 million Corporationmonth to convince (CIAC) them president to launch Emidgio flights in 2017 and ultimately to 80 million in 2032. airport.to operate in CRK despite the incentives at CRK, Clark International Airport leavingParticularly, last year. Air Tanjuatco Asia and said PAL CIAC Express is and the“Their underutilized reasons are facilities economic. of the incentives for those who maintain operation convincing Emirates to return to CRK after Tanjuatco said they are giving discounts and are also being courted to launch domestic governmentOperating out can of dotwo is airports only to temperwill mean them ongoingat the Central in order Luzon to attract hub. more airlines to flights at CRK. Airlines currently operating double operating expense for airlines. What “Our dialogue with airline operators is Philippines,in CRK include Tiger Asiana Air, andAirlines, Air Asia Dragon Berhad. Air, incentives,” he added. or waive some fees like parking and Jin Air, Qatar Airways, Cebu Pacific, Tiger Air with a combination of gentle nudge and fly Clark. But right now, we give discounts boarding bridges,” he said. Air AsiaFor Zest his part,and EmiratesTransportation have pulled out termsThe of land CRK area,is considered covering asa 2,367-hectare the landing fees. We also haven’t charged on air of CRK last year. Philippines’ largest international airport in
Tanjuatco admitted that the Undersecretary Jose Perpetuo Lotilla said aviationAeroports complex de excluding Paris has a estimated 2,033-hectare that Commission on Audit has already called CIAC’s efforts to court airlines would be industrial hub. the attention of CIAC due to the prolonged successful even without government’s clear giving of discounts and waiving of fees. pronouncement on the proposed dual- passenger demand at CRK will grow at “We may be losing profit but that’s part inairport Manila system, as the a primary policy to international employ CRK and an average pace of 17.4 percent per year. of our marketing strategy to make Clark Ninoy Aquino International Airport (MNL) The French consultant likewise said CRK’s more attractive to airlines,” he pointed out. “There is nothing written yet on the growth will accelerate to an annual increase 1.3 millionNonetheless, passengers CRK’s in passenger 2012, 1.2 millionvolume gateways in the country. passengersof 27.1 percent in 2028. with (Bya total Kris of Bayos,4.18 million Manila passengershad been steadily in 2013, dropping. and 877,757 CRK cateredpassengers to However, if that is not the policy, then why is Bulletin)passengers in 2019 and 36.24 million policy track over the dual-airport system.
Clark 5 CIAC participates in Aviation Festival Asia 2015 CAB approves Clark International Airport Corporation President and CEO Skyjet Officers CIACEmigdio delegation P. Tanjuatco to the two-day III shared Aviation his thoughts Festival on Asia Airport 2015 at Retailing as a resource speaker as he led the three-person TBoard (CAB) welcomedhe Civil the Aeronautics newest the Suntec Convention and Exhibition Centre in Singapore on player in the aviation February 12 and 13, 2015. Organized by Terrapinn Ltd. of the United Kingdom, the transfer of ownership industry after approving Aviation Festival Asia is a unique combination of premium conferences, in-depth on-floor seminars, and a world-class of SkyJet Airlines exhibition where full-service carriers (FSCs), low-cost According to the (Magnum Air SkyJet Inc.). carriers (LCCs) and airports across Asia Pacific and the CIAC at Asian aviation festival. Clark International Airport Corporation Middle East come to share industry insights and ideas to President and CEO Emigdio Tanjuatco III speaks on airport retailing during the Commission (SEC), the two-day Aviation Festival Asia 2015 held in Singapore in February. Securities and Exchange boost revenues and profit. For the past 11 years, the event has brought together new owners of Magnum thousands of CEOs and senior decision makers from the Air SkyJet, Inc. are region’s aviation industry. With reference to the expansion plans for CRK and Inc. It is the new aviation the World Low-Cost Airlines Congress where international Thunder Air Aviation delegatesEvents gathered held at theand two-day shared insights aviation on festival the low-cost include: the construction of a new Passenger Terminal Building, Tanjuatco was tapped as a resource speaker at the Companies owned by the AirXperience track covering the topic of Airport Retailing in Tiengarm of Family. the Solar Group of airlines industry in the Asia-Pacific Region; AirXperience the 21st Century. focused on how airlines and airports can improve passenger The CIAC chief discussed the growth of airport retail, Solar has diversified experience at every touch point; and, the Aviation IT Show focusing on the customer engagement strategies at the CRK television, hotels and commercial aviation. business interests from that explored how IT platforms can and should be used in to increase non-aeronautical revenues. He also explained how each strategy will be addressed through the current real estate properties, to passenger terminal. casinos, food business, Events also include the Air Retail Show that explored initiatives of the airport and upon construction of the new pre-flight logistics, retail marketing and onboard sales Solar Entertainment partnerships with airlines, highlighting the commercial the automotive industry. strategies; and, the Aviation Interiors Show where the Tanjuatco concluded by calling for synergy and latest ideas and innovations in aircraft interiors including entertainment, connectivity, and passenger services were light of its development plans. owns 10 TV channels all aspects of cabin comfort, ambience, retail, in-flight opportunities that CRK can and will be able to provide in showcased. that include Solar Sports, the over 1,000 attendees of the speaking engagement while The CIAC delegation gained substantial exposure with Jack TV, ETC, Basketball TV, My Movie Channel, The CIAC delegation include Darwin Cunanan, vice- Shopping,Solar News, among Jack City, others. andpresident Corporate for the management, Commercial and and Corporate Business DevelopmentPlanning toCRK make was contact taken up and with network guests, with including potential senior clients airline and new 2nd Avenue,Solar also Home owns TV DepartmentGroup and assistant Assistant vice-president Manager Melissa for Strategic Feliciano Development manned the executives from across Asia Pacific, during panel discussions complimentary panel space given by event organizers. customers and partners in the aviation industry and at the Casino which operates Airbus Foundation, Aviation Sans Frontières sendssame time supplies find new routes. to RP on CEB’s newest A330 Thunderbird Resorts and eading Philippine medical supplies. by severe flooding from France to countries own2 Casino Solar Hotels Transport in Rizal Lcarrier Cebu The donations, and typhoons in the in need or which have and La Union. They also Pacific (PSE:CEB), collected by Aviation Philippines. been affected by in cooperation with sans Frontières Aviation sans natural disasters. ChevroletAutomotive Makati, Resources the Airbus Corporate and destined for Frontières has been “We are honored (STAR) which operates Foundation and World Vision, an a regular partner of to be working with Motors. Aviation Sans Frontières, international NGO the Airbus Foundation the Airbus Foundation HyundaiThe Alabang CAB is and BYD transported 2.4 tons of and its development since 2008 for flights and Aviation sans optimistic that the new donations, including foundation, will from Toulouse. This Frontières on our owners can boost the clothing and medical be forwarded to NGO supports Airbus’s second humanitarian supplies, aboard its communities affected humanitarian ferry flights delivery flight. Cebu Air’s Airlines in serving the newest Airbus A330 acceptance of its sixth nicheoperation market of SkyJet in domestic aircraft. Airbus A330 is made The aircraft took more meaningful as we off from Toulouse, transport much-needed and international flights. France on March 10, relief goods to the The new Magnum and landed in Manila Philippines,” Alex Reyes, Air SkyJet, Inc. officers on March 11. The general manager of Tiengpresented who duringhas been the donations include new Cebu Air’s Long Haul CAB meeting are: Ronald clothes and shoes for Division, said. children and babies, With the delivery of Capt.named Ted chairman; Fojas as DinoChief teddy bears, pens and the newest A330, CEB Carlo Chua as president; schoolbooks as well now operates a fleet of Atty. Theodore Sarmiento, Operating Officer; and, as blankets and small Cont...Page 13 corporate secretary. 6 Clark DOTC: Plans for Clark airport very clear Transportation Clarkunits heldFreeport at the Zone. Widus thatSecretary the direction Joseph of the Resort“There and Casino is not in the nationalEmilio Abaya government assured to develop the Clark that the plans drawn International Airport in much of an issue except Pampanga is very clear. Aeroports De Paris “The direction of up by the French firm the DOTC to develop the Clark International we(ADPi) are stickingis quite aggressiveto their Airport and the Clark planand on and a largerwe will scale. defend But Terminal is very clear. the plan before the NEDA The initial phase of board,” Abaya vowed. the P1.2-billion Low- Cost Terminal has cabinet secretaries “Hopefully other National Economic big and thinking long been submitted to the would see that thinking
Development Authority term “Weis our are way prepared to go,” to ‘Consultative Meeting’ Board(NEDA). chaired Hopefully, by the we defendAbaya pointed the plan. out. If they Transportation Secretary Joseph Emilio Abaya stresses the importance of the development of the Clark International Airport during a consultative meeting held in Clark recently. Listening on are: (L-R) CIAC Presidentget it up to by the May NEDA of this President and CEO Atty. Emigdio P. Tanjuatco III, Transportation Undersecretary Atty. Jose Perpetuo Lotilla, year,” Abaya said. are ready and will get a and Pampanga 1st District Representative Yeng Guiao. tell us to scale down, we plans,” he said. Passenger Terminal for for the Clark airport this the DepartmentThe assurance of consultantThe Transportation to revise the the Clark airport. year. added that the DOTC Transportationwas made during and department has tapped The new “If the May NEDA willPresident assist Aquino,the Clark as he the services of French terminal is designed International Airport to accommodate an the Clark terminal, the Corporation (CIAC), Communication (DOTC) estimated 10 million biddingBoard runs will smoothly start in the on headed by President agencies,consultative stakeholders meeting firm Aeroports De and CEO Atty. Emigdio andwith local various government government theParis Low-Cost that conducted Carrier a At the same feasibility study to design time,passengers Pampanga annually. First willthird be quarter in the secondthis year. Hopefully, construction Clark.Tanjautco III, to attract completion will be moreHe airlines said CIAC to fly is to free District Rep. Joseller quarter of 2016 and to join the Philippine Air “Yeng” Guiao expressed explained. Panel that negotiates forgratitude the development to the DOTC of around“What 2018,” is importantAbaya thesecretary Clark airport.for his support at my end is to get it Clark airport anytime. to the NEDA Board for air trafficAbaya rights also forsaid the he approval,” he stressed. aggressiveHowever, in getting Guiao the Abaya also that seeks to make CIAC nodurged of Abayathe NEDA to be Board more is supportive of a bill and begin the bidding and the Clark airport the airport corporation pointed out that NAIA an authority to enable Clark International Airport Vice-President Darwin Cunanan shows DOTC to have its own charter Secretary Joseph Emilio Abaya around the Clark Airport Terminal Building. new passenger terminal for its development. and construction of the will continue to grow Passengers urged to fly Clark to avoid inconvenienceunder caused the leadership by traffic, of flight delays lark International Airport Corporation C(CIAC) President and CEO Emigdio time. “This is one of the many factors that carriersHe andcited full that service Middle airlines Eastern arrive carrier on giveNorthern the Clark Luzon. airport an advantage over Qatar Airways even arrives ahead of its 9:20 whereTanjuatco it is III more has covenient.urged passengers to take their flight at the Clark International Airport the otherHe advised airports passengers in the country to arrive today,” at International Airport in Pampanga to am schedule flight at the Clark airport. Tanjuatco stressed. “Take your flight at the Clark “Qatar Airways flight arrives as early as enjoy the comfort offered by the facilities at 8:10 am,” Tanjuatco said. the Clarkairport airport. two hours before their flights to andavoid passengers traffic congestion in the North and flightPhilippines delays,” to He also pointed out that there is no He, however, acknowledged that there Tanjuatco announced as he urged travellers Clark-Tarlactraffic congestion Expressway leading (SCTex) to the Clark and the airport because of the interconnected Subic- invite more airlines to add international take their flights at the Clark airport. is still much to do at the airport Cont...suchPage as 18 Tanjuatco said there is no traffic or Tarlac-Pangasinan-La Union Expressway Clark 7 flight delays at the Clark airport as low-cost (TPLex) that reduced travel time from CIAC @ 20: Asserting its relevance Typhoon Yunya (Diding) which brought International Airport and parts of it are a dangerous mix of ash fall and lahar still owned by the Philippine Air Force, flow that caused thousands of deaths retaining the name and buried homes and businesses Clark Air Base. under volcanic debris. The airport runway Clark today itself was buried under Two decades later, two feet of ash, and Clark International most of the equipment Airport is was destroyed. now a major In 1993, the former international Clark Air Base was airport near reopened as the Clark Metro Manila, a Special Economic Zone viable alternative to (CSEZ) after significant Ninoy Aquino International Airport (NAIA) work to clear lahar debris. that has reached To turn the base into full capacity and an international airport can no longer and manufacturing be expanded. center, then President Under the Fidel V. Ramos signed leadership of RA 7227 (also known as CIAC president the Bases Conversion and CEO Emigdio n aerotropolis (noun) (pl. aerotropoli) Act of 1992) to create P. Tanjuatco Ais an urban plan in which the layout, the Bases Conversion III, the Clark infrastructure, and economy is centered and Development management is on an airport, existing as an airport city. Authority (BCDA) 20th Anniversary Fiesta. in the middle of Clark International Airport (IATA: CRK), as the government at the Clark Internatioal Airport Corportion as its a determined or simply Clark, is now becoming an accelerates the A fiesta atmosphere pervaded effort to improve alternative gateway for Metro Manila conversion of the and expand the and the primary entry point for northern former Clark Military officers and employees celebrated the corporation’s 20th facilities and and central Luzon. The sprawling facility Reservation into the aniversary of February 6, 2015. infrastructure of is now the current driver of the economy Clark Special Economic Zone, Clark. and tourism of Angeles City, Pampanga. and Executive Order No. 192 “Last year, we (July 27, 1994) to authorize saw the construction From the ashes of Mt. Pinatubo the establishment of the of several key More than two decades ago, Clark was Clark International Airport infrastructures. home to the oldest and once-largest Corporation (CIAC) to operate One would be American overseas base. Previously and manage the Clark aviation the expansion known as Clark Air Base, the facility complex. of the existing remained in US control from 1903 to This made possible the terminal. The 1991, serving as an important logistics improvement of buildings and now expanded hub for the United States Air Force. repair of instrument landing Clark airport has A devastating eruption of Mt. systems. After an upgrade, an increased Pinatubo on June 15, 1991 forced the airstrip that was previously floor area from the evacuation of the base, its designed for light fighter aircraft is the previous occupants hurriedly leaving behind the now able to accommodate larger 8,587 square infrastructure and facilities of the 2,367 and heavier civilian passenger meters to hectare airport complex. planes. It finally became the Clark 20,715 square meters, Complicating the eruption was Freeport Zone, the site of Clark increased check-in counters from
Team Red, led by VP for Administration and Finance Group Lauro Team Orange is the Samahan ng Manggagawa sa DMIA Team Yellow, led by Airport Operations Management The Green Team led by VP for Commercial and Ortile. led by Union President Rolando Hernandez. Group VP Reynaldo Catacutan. Business Development Group Darwin Cunanan. 8 Clark Service recorgnized.
P/CEO Emigdio Tanjuatco III, EVP-COO Bienvenido Manga, VPs Lauro Ortile, Darwin Cunanan, Reynaldo Catacutan, and Director Ramil Guiao pose for posterity 17with to recipients 34 counters of the Loyalty and Service Immigration Awards that have served CIAC for (L-R) 10, 15, and 20 years. The awardees also receivedknowledge gifts from sponsors on the and available the CIAC management. flights that counters from 9 to 24 counters, the now operate in Clark. construction of a two finger boarding To address this, the CIAC is in talks bridge and acquisition of two brand new with stakeholders to improve information Rosenburg fire trucks which increased dissemination, to promote the airport our international safety stand ranking,” secondary to NAIA and primary Tanjuatco discussed. doorway to northern Luzon. The improvements are part of a “There is a misconception, a call bigger master plan that seek to develop to close down NAIA and transfer airport Clark in four major phases until 2032. operations to Clark. But the move would The first phase is the establishment Posthumous Award. only transfer the bulk of the flights, not of a Low-Cost Carrier Passenger Loyalty Service Award for his father, the late Engineering solve the congestion problem. Clark is Terminal Building (LCC-PTB) with an Ryan Angeles receives the posthumous not out to compete with NAIA. NAIA has initial earmarked budget of P1.2 billion, its own market segment in Metro Manila Department Manager Ruel Angeles, during the CIAC 20th expected to be finished between travelersanniversary celebration just a year on February earlier. 6, 2015. But we while Clark serves Northern Luzon. The 2017 and 2018. The proposed terminal, are now embarking on an extensive two airports complement each other,” designed by Aeroports de Paris, cost an marketing campaign to Tanjuatco clarifies. estimated P7.2 billion to develop and can accommodate 8 million passengers Two decades and counting annually. The second phase targets “The task of making people aware of further improvement to accommodate the existence of Clark as an aviation up to 22M passengers annually by hub is a comprehensive and extensive 2022 and the third step should be able marketing challenge but it is doable. to handle 46M passengers by 2025, After that, we should be able to ultimately ending with the final phase attract more airlines and passengers in 2032 where commuter volume and it would ultimately make Clark an could reach 80M. The entire road map international gateway in the region. And seeks the promotion of Clark airport all of that is based on the current master as a prime destination for international plan,” Tanjuatco shares. carriers. attract more airlines to fly This 2015, CIAC celebrates its 20th back to Clark. One of the attractions is anniversary with the tagline “It’s Time to Major challenges the infrastructure. We have the facilities Fly.” The major setback today is the significant to accept more passengers; Clark In celebrating and drop in passenger arrivals because of is larger, with a current capacity of commemmorating this milestone, the departure of major airlines in Clark; 4M passengers and is able to handle CIAC’s planned activities include an Air Asia who transferred to NAIA after increased air traffic both domestic and internal company celebration with a acquiring Zest Air and Emirates who international carriers.” Tanjuatco noted. Thanksgiving Mass and fellowship as well halted operations last year. Currently, the Clark airport hosts as an awards ceremony to recognize “The sudden departure of the two air carriers Asiana Airlines, Cebu Pacific, outstandig employees. airlines caused a negative impact, with Qatar Airways, Dragonair, Tiger Airways, Later in August, a grander passenger arrival at a dismal 877,757 Jin Air, and Air Asia Berhad. celebration await as CIAC formally passenger count from a high of 1.3M Another key factor is the lack of inaugurates its new facilities.
The Green Team led by VP for Commercial and The Blue Team led by President and CEO VP Atty. Team Indigo led by Executive Vice-President and The Violet Team led by Board of Directors member Business Development Group Darwin Cunanan. Emigdio P. Tanjuatco III. COO Bienvenido Manga. Ramil Guiao. Clark 9 Clark International Airport Corporation President and Chief Executive Officer Atty. Emigdio P. MabalacatTanjuatco City. III had a busy start in the Year 2015 as he not only celebrated his 45th birthday on January 12 but also led three inaugurations and a corporate social responsibility (CSR) activity in
Tanjuatco led the blessing of the two new Rosenbauer fire trucks of the CIAC-Emergency Services Department (ESD); the blessings and inauguration of the newly-installed P92-million two-finger ceterPassenger in neighboring Boarding BridgeMabalacat at the City, passenger all in one terminal; day. the SM Travellers’ Lounge at the Bayanihan Park Transport Terminal; and, in the afternoon, led a book distribution activity at a resettlement
The acquisition of a the two new 6x6, 3000 gallons Major Tender (MT) Panther with a High Reach Extendable Turret (HRET) and 6x6 2250 gallons Major Tender (MT) Panther twoAircraft vehicles Rescue cost and an Firefightingestimated P115 Vehicles million. (ARFV) have raised the ClarkCategory airport’s 10 capability is the highest to Category rating set10 fromby the Category International 9. The Civil Aviation Organization (ICAO) which means the Clark airport can now handle emergencies involving wide-bodied aircraft such as the Boeing-777 and the Airbus A-380. The two state-of-the-art fire trucks are the first of their kind in the country. “These fire trucks have provided the ESD the capability to Busy birthday for the CIAC President handle emergencies involving wide-bodied aircraft being used by today’s air carriers,” Tanjuatco pointed out. convenienceTanjuatco for also passengers led the blessing at the passenger of the newly-installed terminal. two- finger Passenger Boarding Bridge that aims to provide more
TransportAt the Terminal.same time, Tanjuatco and SM City-Clark officials led the opening of the SM Travellers’ Lounge at the Bayanihan Park
“The Travellers’ Lounge provides not only a waiting facility for passengers but also seamless and convenient transportation as they take their flights at the Clark airport,” the CIAC president said as he extended CIAC’s gratitude to the management of SM City-Clark for their support. departingThe SM from Travellers’ the Clark Lounge airport is canopen now daily take from the 4am Philtranco to 11pm and is being served by the Philtranco Bus Lines. Passengers Pampanga, SM-North EDSA, the SM-Mega Mall and the SM-Mall of AsiaBus at and the vise-versa. SM Travellers’ Lounge that will to take them to SM-
There are currently eight airlines operating low-cost and CIAC President and CEO Tanjuatco and Evercon Builders and Equipment Corporation Vice- legacy flights out of Clark. These are: Asiana Airlines of South President Lolita Go lead the blessing and ribbon-cutting of the new Two- Finger Passenger Boarding Korea wth with daily flights to Incheon with connecting flights Bridge. 10to the Clark United States; Qatar Airways with daily flights to Doha CIAC President and CEO Tanjuatco (3rd from right) and Tetet grace the ribbon-cutting formally opening the SM Travellers’ Lounge at the Bayanihan Park. Joining them are (L-R) Angeles City Transport President Dan Yumul, CIAC Vice-Presidents Darwin L. Cunanan, and Reynaldo L. Catacuatan, Department of Tourism (DOT) Region III Director Ronaldo Tiotuico, SM Regional Manager for Operations Junias Eusebio and Mall Manager Ana Datu. Photo below shows the newly-opened SM Traveler’s Lounge.
in Qatar; Dragonair with flights to Hong Kong; Cebu Pacific Air with flights to Hong Kong, Singapore, Macau, and domestic flights to Cebu; TigerAir Philippines with flights to Singapore and Hong Kong; Jin Air with flights to Incheon; Air Asia Berhad with flights to Kuala Lumpur. Busy birthday for the CIAC President
CIAC President and CEO Tanjuatco distributes books to pupils of the Sapang CIAC President and CEO Tanjuatco enjoys a light moment with Mabalacat City Mayor Biabas Elementary School at the Mawaque Resettlement Site in Mabalacat City. Marino “Boking” Morales at the CIAC CSR at the Mawaque Resettlement Site. Lower photo shows students with their new books. Clark 11 CIAC, Robinsons Starmills, Genesis ink pact for Clark Shuttle Service T Clark airport passengers that will make travel from their points ransportation to the Clark International Airport (CRK) has just been made easier for passengers coming from Northern of origin in Metro Manila or Central and Northern Luzon to the and Central Luzon and Metro Manila with the inauguration possible.airport virtually And one hassle-free. of the concerns right now is the mobility of the Fernando,recently of Pampanga. the Clark International Airport Shuttle Service at the “We all aim to give our customers the best service transport hub of the Robinsons Starmills Mall in the City of San passengers from terminal to destinations. And we are thankful Located at the back of the Robinsons Starmills mall, the that we have partners like Robinsons Starmills and Genesis Internationaltransportation Airport. hub now provides shuttle service via Genesis Bus Transport to address this concern,” Tanjuatco said. Lines every two hours for passengers with flights at the Clark International “This Airportkind of qualityas it caters service to a tovery our important customers need will of further enhance the growth as well as the development of Clark Clark International Airport Corporation, Robinsons Starmills and Genesis Transport Services Inc. officials formally passengers and travellers taking their flights at Clark,” he added. signed the memorandum of understanding (MOU) on March 12 of getting“With to the the airport establishment and getting of thisto their Clark destinations airport shuttle from the at the RobinsonsClark International Starmills Transport Airport Corporation Hub kicking President off the Clark and service, passengers will no longer be burdened with the problem shuttle service. airport,” Tanjuatco stressed, as he vowed to extend support to GeneralCEO Atty. Manager Emigdio Arlene P. Tanjautco Magtibay III signedand Genesis the MOU Transport with Robinsons Service Robinsons and Genesis to make the partnership stronger in the Land Corporation Senior Vice-President and Robinsons Mall long run. The Clark Airport Lounge and Shuttle Service at the Inc. HeadThe of MarketingCIAC President Loren and Zubia CEO with also CIAC, led the Robinsons blessing Land 3Robinsons million passengers Starmills Transport to the Clark Hub International comes at an Airport opportune and time and local officials witnessing the signing ceremony. as it is in accordance with the CIAC president’s objective to attract the next two years. and inauguration of the ticketing booths for transport service making it “the airport of choice” for Northern Luzon travellers in providers at the hub. Aside from the transport service, an airport lounge The Robinsons Starmills Transport Hub serves an average ferrywill also them be either established to the atClark the Internationalmall transport Airport hub to orprovide their of 18,000 travelers a day from approximately 500 bus trips. Four destinations.passengers a facility while waiting for the buses that will ticket booths have been opened at the hub to serve travelers. Aside from Genesis, North Luzon transport service providers also include Victory Liner, Bataan Transit, Saulog, First machines, Once an appliancecompleted, store, passengers a hobby waiting shop, a for convenience their scheduled store North Luzon Transit, and Balanga Transit with routes to and from shuttle service at the airport lounge have access to ATM shop Metro Manila,The Clark Central International Luzon and Airport as far north hosts as carriers the Cordilleras, Qatar La Union, Abra, Ilocandia and the Cagayan Valley. and food kiosks as well as a Kapampangan pasalubong and an Outlet Store and the array of etertainment, dining, and Airways that flies between Clark and Doha daily; Asiana Airlines shopping options of the Robinsons Starmills mall. that flies to Seoul, South Korea daily; Dragonair that flies daily Services CIACmanagements President forand the CEO establishment Tanjautco commended of the service the for Airways.to Hong Kong; as well as low-cost carriers Cebu Pacific Air that efforts of the Robinsons Land Corporation and Genesis Transport also flies to Cebu, AirAsia Berhad, Korean airline Jin Air, and Tiger 12 Clark BCDA prepares terms of reference for Clark Rail Project
Board, chaired by President Last February, the NEDA
Benigno S. Aquino III, approved two projects areunder the the Phase North- 1 South Railway masterplan. The
of the North-South Commuter Railway (NSCR) Project and the North-South Railway Department Project of– South Transportation Line. Both andprojects are under the
ProjectCommunications involves the (DOTC). Phase 1 of the NSCR
construction of a 36.7-kilometer narrow-gauge elevated estimatedcommuter costrailway is PhP117.30 from Malolos billionto Tutuban. and targeted The project’s to be total implemented from 2015 with a 35-year operation period (http://www.rappler.com/business/industries/208-infrastructure/66861-aquino-admin-revives-$400m-northrail-project) starting 2020.
he state-owned Bases “We are considering to TConversion and the otherThe North-Southhand, has a total Railway provideconnect theat Malolos, land needed Bulacan. estimatedProject – South cost of Line, PhP170.70 on said it is now preparing the “Offhand, BCDA will toput provide the Clark the Rail area on needed a new for billion. This project consists of Development Authority (BCDA) for commercial development thealignment commercial that would development allow us atincluding every station. substantial The private areas Terms of Reference (TOR) will serve as the backbone commuter railway operations for the public tender of the forat every the movement station. The of goods,Clark Rail between Tutuban and Calamba, Clark Rail Transit System JV partner will plan, design, services and people to and Laguna. It also includes a long (Clark Rail) that will link with Casanovafinance, build, said. operate and from Manila, Clark Green City, andhaul on railway the branch operation line between Departmentthe North-South of Transportation Commuter maintainAccording the Clark to Casanova, Rail,” Clark International Airport, CalambaTutuban and Legaspi,Batangas Albay and an Railway (NSCR) Project of the Clark Special Economic Zone, extension between Legaspi and BCDA President and CEO powered. It will involve some 82 and Tarlac City,” Casanova said. Matnog. Arneland Communications Paciano D. Casanova (DOTC). the Clark Rail will be electric Casanova said BCDA will said BCDA is in the process of between Malolos and Tarlac City, also provide some 100 hectares andkilometers will have of approximatelydouble back track 13 of Clark Green City land for The NSCR Project, the stations. He said the alignment of NSRP-South Line and the Clark drafting the TOR and intends transportationRail Project are capacity envisioned of to bid out the Clark Rail as a use asThe transport bidding hub is expected that will to Metroto improve Manila efficiency and provide of land anjoint-venture extension of(JV) the project. NEDA Board He Clark Rail is still being studied. include the Clark Rail depot. a more environmentally said the Clark Rail is essentially He added that the JV the year. partner will conduct the final be conducted before the end of approvedCont. from Page NSCR 6 (Airbus Project Foundation...) that will organizationsalignment study. involved in countries in need around the flightssustainable to numerous mode of transport.destinations 55 aircraft comprised of 10 this project for their logistics globe. around the globe. Airbus A319s, 31 Airbus A320s, support. Without their tireless The Airbus Foundation Cebu Air Inc., the largest six Airbus A330s and 8 ATR efforts, this new mission would was created to facilitate carrier in the Philippine air 72-500s. Between 2015 and not have been possible, charitable activities worldwide transportation industry, offers 2021, CEB will take delivery of Fabrice Brégier, Chief Executive within an international network low-cost services to more seven more brand-new Airbus Officer of Airbus, said. of employees and partners. destinations and routes with A320s and 30 Airbus A321neo In recent years, the Airbus The organization focuses higher flight frequency within aircraft. Foundation has built up a on supporting humanitarian the Philippines than any other “The delivery flights global network of airlines and missions worldwide and youth airline. of the new aircraft are a relief organizations to support development in its local For bookings and perfect way to help deserving international humanitarian communities. inquiries, visit www. causes in our customers’ causes. Delivery flights of Since its launch in cebupacificair.com, or countries. We would like to new to-be-delivered aircraft December 2008, the Airbus follow CEB’s official Twitter (@ thank Cebu Air and Aviation have been used on numerous Corporate Foundation has CebuPacificAir) or its page on Sans Frontières, our partner occasions to transport goods to facilitated 40 relief or goodwill facebook.
Clark 13 eople, vents ...... P E TV Guestings. CIAC President and CEO Emigdio P. Tan- juatco III stresses a point to Atty. Butch Jamon during a live telecast of CLTV 36’s Hamon Central Luzon (far left) and with “Oras na!” program host Atty. Odgie Cayabab aired over GNN 44.
Medical City Clark Tour CIAC officials were given a tour of the newly-opened The Medical City-Clark to familiarize them with the services offered by the medical facility.
Alfred Vargas at CRK Quezon City 2nd District Rep. and actor Alfred Vargas with Clark International Airport Operations Officer Michelle de Jesus at CRK en route to Doha, Qatar.
All for Clark Officials of the House Committee on Youth and Sports Development led by Chairman Davao Del Norte Rep. Anthony Del Rosario (center with glasses) and Vice-Chair Pampanga 1st District Rep. Yeng Guiao, with government sports officials join hands stating preference for the Clark Freeport Zone and the soon-to-rise Clark Green City as the sites for the development of the National Sports Training Center following the Committee Technical Working Group (TWG) meeting at the CIAC board room. With them are (L-R) Felizardo Columbo, chief of staff of Sen. Sonny Angara; International Olympic Committee Representative Francisco Elizalde; Philippine Olympic Committee (POC) President Jose Cojuangco; POC Secretary-General Steve Hontiveros; CIAC President and CEO Emigdio P. New managers Tanjuatco III; Bases and Conversion Development Authority (BCDA) Clark Green City Project Photo above shows new Airport Security Department (ASD) Manager Edgar Guevarra Manager Tomas Macrohon and Philippine Sports Commission Chairman Ricardo Garcia. addressing ASD personnel during a turn-over ceremony, while new Emergency Security Department (ESD) Manager Nestor Deona (below, center) receives a warm welcome from ESD Asst. Manager Jaime Lacap, Fire Chief Leon Gutierrez, Jr., and ESD personnel.
CIAC VP recognized CIAC VP for Airport Operations Management Reynaldo Blood-letting. Catacutan receives a plaque Joey San Diego of the Engineering Department donates blood during the of appreciation from Margarita blood- letting at the CIAC Corporate Office. Songco of NEDA. 14 Clark Central Luzon flies high as Leading Regional Destination
at one percent, or 31,200. C Of the provinces and cities entral Luzon, or Region 3, destinations,significant developments among other in places Clark of (ATOCEL)constitution that of playedthe Association a vital role of as domesticmight just visitor be one arrivals of the leadinghit the interest.and Subic - two of the most favored inTourism developing Officers the of region Central as aLuzon major nextregional level destinations at 3.1 million in arrivalsthe country for andfrequented Zambales by toptourists the list in thewith Events that triggered the destination with the recent hosting 1.2region, million the Subicarrivals Bay while Freeport the movement of people was the of major festivals and events in most compared to 2.7 million in 2013. Clark Freeport Zone, Pampanga 2014, or an increase of 21 percent and Angeles City came in second M.I.C.E. Convention in June 2014 cities and municipalities – a result This was announced by Department of Tourism-Region atwith 108,000, 621,000; among Bataan others. at 199,000; III Director Ronaldo Tiotuico Bulacan with 109,000; and, Aurora pointing out that the figures not themselvesonly represent vacationing foreign tourists in the establishmentsTiotuico said in the the region average stood but Filipino travelers that found atoccupancy 62 percent rate while for accommodation length of stay domestic travelers. for travelers stood at 22 nights various provinces of the region or with over 1.2 available rooms were based on the monthly reports Tiotuico said the arrival figures Meanwhile, at the Clark establishments in the region. Internationalduring the year. Airport, total foreign submittedOf the by total accommodation arrivals, Filipinos travelers with a 72-percent share Immigrationair arrivals stood arrival at 384,221cards of whilerepresent foreign a large nationalities population represent of the in 2014 based on Bureau of destinations. Of these arrivals, Travelers of Chinese descent 61air percentpassengers or 236,162 from various are of that propelled the region to higher a 1.54-percent share. planning and management. the North Philippines if not in the of seminarsThe participation conducted on of thefestival represented the biggest population Filipino nationality while Koreans ground as the convention capital of arrivalsamong foreign while travelers visitors in of 2014American at percentrepresented or 23,691. 14.7 percent or and private stakeholders, in major descent12.5 percent are second or 390,431 at 3.08 of percentthe total 56,591 and USA residents, .061 entire country. region, including major players “As a result of this, the DOT Tiotuico attributed the Regional Office will produce “Taratourism na andsa Norte” travel inexpositions Makati City, or 95,737 followed by Koreans at 1.8 unprecedented increase in visitor an audio-visual production or in Cebu and Davao, including the percent or 55,692; and, Singaporeans arrivals in the region in 2014 to documentaryAlso, paving on the the potentials way for the of increase in visitor arrivals. developmentthe region,” Tiotuico of the region said. as a contributed significantly to the major destination is the Province of in ManilaThe thelong-running myriad of majorexposition introduced to potential travelers neverAurora ceases with its to annualattract foreignsurfing andevent Efforts also aimed at every February, an occasion that destinations in Central Luzon. The recent improvement oflocal the aqua Clark sports International enthusiasts. Airport initiatedpromoting by Central the Manila Luzon North as a terminal that increased its capacity Tollwaystourist destination Corporation were (MNTC) also in cooperation with the all the chapter paved the way for the recognition members of North Philippines ofto the4 million airport passengers as one of the per most year
Convention and Visitors Bureau and preferred gateways of the country. the Association of Tourism Officers Tiotuico also cited the re- of Central Luzon. Clark 15 Fly to your favorite international destinations (AD)
16 Clark Frequently Asked Questions 1. What is a Travel Tax? 4. Others The travel tax is a levy imposed by the Philippine government on the following individuals who are leaving the a. Downgraded ticket – certification from the airline that the ticket was downgraded country irrespective of the place where the air ticket is issued and the form or place of payment, as provided for or a certified copy of the flight manifest by Presidential Decree (PD) 1183, as amended: b. Double payment – proof that the same ticket was taxed twice A. Citizens of the Philippines; c. Undue tax – copy of the ticket to show that it is not subject to tax B. Foreigners holding a perminant resident visa or Preference immigrant visa; C. Non-resident aliens who have stayed in the Philippines for more than one (1) year. In case where the travel tax was paid directly to the TIEZA, the TIEZA Official Receipt (passenger and airline copy) shall be submitted. Note: Non-immigrant aliens who have not stayed in the Philippines for more than a year are not covered by the B. Same-Day Refund (SDR) travel tax. However, TIEZA F356 need to be prepared by the ticketing officer for passengers who have stayed Travel tax may be refunded in cash to passengers within 24 hours from payment at the airport Travel for more than a year, they have to secure Travel Tax Exemption Certificate. Tax Counter where it was paid. The refund shall be paid only to the passenger who shall be properly identified through the passport to be presented for this purpose. 2. What are the Travel Tax Rates? Requirements: (In all cases, presentation of passport and submission of TIEZA Official Receipts (OR, First Class Passage Economy Class Passage passenger and airline copy) and accomplished SDR Application). Full Rate PHP 2,700.00 PHP 1,620.00 1. Offloaded passengers/cancelled flights Standard a. Ticket Reduced Rate PHP 1,350.00 PHP 810.00 b. Certification from airline authorized signatory Privileged 2. Entitled to exemption or reduced tax Reduced Rate for a. Documents to support the entitlement to exemption or reduced travel tax dependents of b. Ticket OFWs PHP 400.00 PHP 300.00 3. Tax inadvertently paid twice for the same ticket a. Copy of the ticket on which travel tax was previously collected or another A processing fee of PHP 200.00 is collected for each certificate issued. A Travel Tax shall be collected from TIEZA OR (passenger and airline copies) every departing passenger at the Clark International Airport by the Tourism Infrastructure and Enterprise Zone 4. Undue tax Authority. a. Proof that the ticket is not subject to tax 3. Who can avail of Travel Tax Exemption / Reduced Rate? a. Foreign diplomatic representatives; Basic Policies on Refund b. Employees of the United Nations (UN) Organization or its agencies; 1. Claims for refund must be made within two (2) years from date of payment. c. United States (US) Military Personnel including dependents and other US nationals with fares paid for 2. Checks are for deposit to payee’s account only but may be uncrossed upon by the US Government or on US Government-owned/chartered transport facilities; the request of the payee in person who shall be properly identified. d. Overseas Filipino Worker (OFW); 3. Claimant other than the passenger needs a Special Power of Attorney (SPA) e. International carrier crew; to receive the check. f. Filipino permanent residents abroad whose stay in the Philippines is less than one (1) year; 4. For minor payees parents are to present certified true copy of the minor’s birth certificate, g. Philippine Foreign Service personnel assigned abroad and their dependents; unless the parents signed the passport on minor’s behalf. Claimants other than the h. Philippine government (excluding government-owned and controlled corporations) parents need to present the minor’s birth certificate plus SPA executed by the parents. employees on official travel; 5. The following are acceptable ID’s for the purpose of claiming refund check: i. Grantees of foreign government-funded trips; • Passport j. Students with approved scholarships by appropriate government agency; • SSS/GSIS ID k. Infants (2 years & below); • Driver’s license l. Personnel (and their dependents) of Philippine offices of multinational companies • Postal ID not engaged in business in the Philippines; • PRC ID m. Those authorized by the President of the Republic of the Philippines; 6. Carriers or their agents may grant the refund to the passenger if the n. Balikbayans whose stay in the Philippines is less than one (1) year; travel tax sought to be refunded has not yet been remitted to TIEZA. o. Family members of former Filipinos accompanying the latter; * For further info, kindly visit www.tieza.com.ph p. Minors from 2 to 12 years old; 7. What is a Terminal Fee? q. Filipino journalists on journalistic assignment; A terminal fee is collected when using a port or an airport for departure. On arrival or in transit, r. Legitimate spouse of an Overseas Filipino Worker (OFW) you do not have to pay any terminal fee. s. Legitimate unmarried children of OFW below 21 years old 8. How much is the Terminal Fee at the Clark airport? 4. Steps on how to avail of a Travel Tax exemption/reduced rate? Terminal Fee A. For holders of tickets issued outside the Philippines or internet-booked tickets: International PHP 600.00 per passenger 1. Secure original documents specified for either exemption or reduced rate; Domestic PHP 150.00 per passenger 2. Proceed to the nearest TIEZA Travel Tax Office; 3. Show original documents for reproduction by TIEZA; 9. Who can avail of the Terminal Fee Exemption? Note: Original of some documents have to be submitted Passengers who are exempted and/or can avail Terminal Fee exemption are as follows: 4. Pay tax and/or processing fee; a. Overseas Filipino Workers (OFW) 5. Wait for release of certificate and official receipt (O.R.); The POEA issues OECs to OFWs at the Clark International Airport Terminal during weekends. For 6. Submit the certificate of Travel Tax Exemption/Official Receipt OFWs with flights during weekdays, they should proceed to the POEA satellite office at Clark where of Travel Tax payment to the airline check-in counter personnel at the airport they can be issued OECs. (Note: The POEA satellite office is located outside the Clark airport B. For holders of tickets issued in the Philippines: terminal in front of Oriental Duty Free Store). 1. Secure original documents specified for either exemption or reduced rate; b. Philippine Sports Commission (PSC) Passenger with approved waiver request from the PCEO 2. Proceed to the nearest TIEZA Travel Office; c. Flight crew on duty (pilots, cabin crew, aircraft technicians) 3. Show original documents for reproduction; d. Infants (two (2) years old and below) Note: Original of some documents have to be submitted. e. Airport to Airport or A to A (inbound passenger found not fit to enter the 4. Pay processing fee; country by the Bureau of Immigration) passengers 5. Wait for release of certificate and official receipt (O.R.); f. Officers from other agencies with approved waiver request from the CIAC P/CEO 6. Submit the Travel Tax Exemption/Reduced Travel Tax Certificate to the airline ticketing/travel agency office for the issuance of air tickets.0 10. Who can avail of the Terminal Fee Refund and can it be claimed? Off-loaded passengers may refund their terminal fee payments. 5. How do you pay the full Travel Tax? a. For those with tickets issued outside of the Philippines or internet-booked tickets, Process to claim the refund for off-loaded passengers is as follows: pay directly to the TIEZA Travel Tax Office. a. Upon receipt of stamped boarding pass with the terminal tickets, b. For those with tickets issued within the Philippines, payment is through the collector issues acknowledgement receipts (AR) to off-loaded passengers. the airline/travel agency. b. Off-loaded passengers shall fill out the AR. c. Off-loaded passengers shall return the filled-out AR to the terminal fee collector. IMPORTANT REMINDERS: d. Upon receipt of AR, collector shall refund the passenger of the terminal fee payment(s). • Travel Tax Exemption/Reduced Travel Tax Certificates can only be issued e. Collector shall sign/conformed the AR as proof of the refund transaction(s). by the TIEZA Travel Tax Office • Air tickets which will be issued in the Philippines will only be released upon payment 11. Is there a Baggage Allowance/Limit? of the Travel Tax or submission of the Travel Tax Exemption/Reduced Every airline has different rules and regulations on baggage limits. Kindly refer to the following sites for the Travel Tax Certificate to the ticketing office. respective Terms & Conditions of airlines operating at Clark International Airport:
6. Who may avail of the Travel Tax Refund and what are the requirements? A. Cebu Pacific: www.cebupacificair.com/aboutus/travel-regulations.html Refund may be granted for the following reasons: B. Asiana: www.ea.flyasiana.com/global/EA/EA/en/homepage?fid=INFO/5100 A. Regular Refund Requirements: (In all cases, submission of photocopy of identification page C. Dragonair: www.dragonair.com/ka/en_PH/travel-information/baggage.html of the passport and TIEZA Refund Application Form 353). D. Jin Air: www.jinair.com/language/ENG/service guide/Baggage.aspx E. Tiger Airways: www.tigerair.com/sg/en/baggage.php 1. Unused ticket (including cancelled flights or F. Qatar offloaded passengers) a. Copy of fare refund voucher and/or credit memo 12. Is there Parking at the airport? How much does it cost? certified by airline authorized personnel A. Park & Fly - P90 per day b. Certification from the airline authorized signatory that the B. Regular Parking - P30 per day ticket is unused & has no fare refund value c. For non-revenue tickets, submission of copy of the ticket 13. What are the Prohibited and Allowed Items? and certification from the airline authorized signatory The list of prohibited items has been expanded to include all liquid substances such as beverages, lotion, that the ticket is unused shampoo, toothpaste, gels, astringents and other items of similar consistency. These items shall be placed in the check-in luggage and shall be confiscated if found at the final screening point. 2. Non-coverage – presentation of original passport and submission of copy of ticket Subject to usual inspection but are not covered by these restrictions are baby formula, breast milk or juice In case the original passport cannot be presented, copy of ticket and certification for a baby or small child who is travelling, prescription medicine under the passenger’s name, insulin and other from the Bureau of Immigration indicating the following: non-prescription medicines and airline crew groom kits. a. Passenger’s identity For other special arrangements, please coordinate with your airline company. b. Immigration status For further information, kindly visit: www.clarkairport.com/index_htm_files/Prohibited%20Items%2027%20 c. Applicable arrival date (and departure as the case may be) Apr%202012.pdf
3. Travel Tax Exemption/Reduced Travel Tax 14. Are there Ticketing Offices/Counters at the Clark airport? a. Supporting documents used as basis for the exemption/reduced tax * Cebu Pacific b. Copy of ticket in certain cases * Tiger Airways Clark 17 15. How to reach Clark International Airport
Transport Service
PhilTranco Pasay Terminal: (02) 851-5420, 851-5812, 851-8077, 851-8079 Schedule Daily
Origin (pick-up ETD Destination ETA Fare Pasay 2:00 AM Clark 4:00 AM 350.00 6:30 AM Clark 8:30 AM 350.00 7:30 AM Clark 9:30 AM 350.00 12:30 NN Clark 2:30 PM 350.00 2:00 PM (MWFSu) Clark 4:00 PM 350.00 3:30 PM Clark 5:30 PM 350.00 Megamall 2:30 AM Clark 4:30 PM 300.00 Genesis Transport 7:00 AM Clark 9:00 AM 300.00 Cubao Terminal: (02) 4211425 8:00 AM Clark 10:00 AM 300.00 Clark: 09153200867 or 092663949454 1:00 PM Clark 3:00 PM 300.00 2:30 PM Clark 4:30 PM 300.00 Origin (pick-up) ETD Destination ETA Fare (Php) 4:00 PM Clark 6:00 PM 300.00 Mariveles 7:00 AM Clark 10:00 AM 300.00 Clark 5:30 AM Cubao/Megamall, Pasay 7:30 AM 300.00 / 350.00 Baguio 5:00 AM Clark 10:00 AM 350.00 12:00 NN Cubao/Megamall, Pasay 2:00 PM 300.00 / 350.00 Avenida 8:00 AM Clark 9:30 AM 300.00 12:45 NN Cubao/Megamall, Pasay 1:45 PM 300.00 / 350.00 Clark (AM) 11:30 AM Avenida 1:30 PM 300.00 5:30 PM Cubao/Megamall, Pasay 7:30 PM 300.00 / 350.00 Clark (PM) 8:30 PM Avenida 10:30 PM 300.00 6:00 PM Cubao/Megamall, Pasay 8:00 PM 300.00 / 350.00 9:30 PM Cubao/Megamall, Pasay 11:30 PM 300.00 / 350.00
Avis Philippines Contact No. (045) 892-1311 CRK Taxi Service Schedule: Daily
Triangle Taxi Destination Fare (Php) Fare (Php) Contact No. 0920-291-1996 or 0922-328-7114 Type of vehicle Innova / Car Van Schedule: Daily NAIA Drop-off 4,316.00 5,211.00 Destination Fare (Php) Makati Area 3,916.00 5,150.00 NAIA 4,316.00 Manila Area / Quezon City 3,496.00 4,700.00 Makati Area 3,916.00 Subic / Olongapo City 2,952.00 3,852.00 Manila Area 3,496.00 Baguio City 5,760.00 6,674.00 Subic / Olongapo City 2,952.00 La Union (up to San Fernado only) 5,495.00 7,497.00 Mariveles 4,176.00 Pangasinan ( up to Dagupan only) 4,030.00 5,682.00 Baguio City 5,760.00 Bulacan ( up to Bocaue only) 3,646.00 4,185.00 GTS Transport CRK XLT Shuttle La Union 5,760.00 Tarlac (up to Luisita only) 2,215.00 3,537.00 Pangasinan 4,030.00 Coaster type buses Pampanga ( San Fernando) 1,1196.00 1,374.00 Service (air-con) Tarlac 2,215.00 23 passenger sitting capacity Magalang 655.00 941 San Fernando City 1,196.00 Origin (pick-up) Php 45.00 - Dau Bus Terminal-CRK Mabalacat 515.00 666 Magalang 655.00 Clark - Manila route (vice versa) Php 30.00 - CRK-Main Gate Clark Dau (bus station) 430.00 512 Dau 540.00 Angeles City 540.00 627 Fields Avenue 315.00 Clark Duty Free / Maingate/ Fields Avenue 315.00 457
Cont. from Page 7 (Passengers urged to fly Clark...) The new transport service is an added convenience for and domestic flights for the convenience of passengers from the travellers headed for Clark as it is where various transport service Northern Luzon area. providers coming from Metro Manila, the Northern Regions, and “We are currently in talks with air carriers and exploring the waitingCentral Luzonarea for provinces travellers converge. as they wait for the service to the Clark possibility of adding more flights at Clark as we have a passenger An Airport Lounge is also in the offing to provide a convenient terminal that can accommodate 5 million passengers annually,” Tanjuatco explained. airport.The Similar Clark Internationallounges have Airportalso been is locatedestablished in the at 2,367-hectare the Ayala- Discussions are currently being conducted with Philippines owned Trinoma Mall in Quezon City and at SM City-Clark. operationsAirAsia and in Emirates 2013. Airlines to encourage them to return to Clark. AirAsia and Emirates temporarily suspended their Clark theClark largest Civil Aviationcommercial Complex aircraft ad today,features as wella 3.2-kilometer as the Lockheed runway C-5 City of San Fernando and the Genesis Transport Service Inc. for the that can accommodate large aircraft such as the Airbus A-380, In March, CIAC signed a deal with Robinsons Starmills in the The Clark airport is host to airlines Qatar Airways, Asiana Galaxy transport aircraft of the US military. Starmillsestablishment mall toof the Clark Airport andTransport vice-versa. Service that would 18take Clark passengers directly from the transport hub at the Robinsons Airlines, Dragonair, AirAsia Berhad, Cebu Pacific Air, TigerAir, and Jin Air. CLARK Our airport. Our pride Advertisement
Clark 19