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2020 Annual Report

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2020 Annual Report 2020 From the We’ve all heard it many times, 2020 will go down in the history books as the year we faced a global pandemic, protests for civil rights and just treatment under the law, a highly contested presidential election, record numbers of unemployment and an economic downturn not seen since the Great Depression. This past year will also be remembered as a year where people stepped up and performed extraordinary acts of caring and kindness to help those struggling during the unprecedented events of 2020. Like every organization, your Akron Zoo was impacted by COVID-19. This impact included a three month closure during Ohio’s shutdown and then reopening in June at 25% capacity with new COVID restrictions and safeguards in place. We also had to rethink how we educate the public and help parents with the challenges of being home educators. The Zoo did this by going virtual and creating an array of educational and fun programming from daily Lunch and Learns to virtual summer camps to special animal encounters on Zoom. We were able to come up with many other ways to support Summit County residents during 2020 such as food distributions in the Zoo’s parking lot, donation of N95 masks to healthcare providers and hosting a blood drive with the Red Cross. What we learned from this experience is that the Zoo’s staff is flexible, creative and innovative in the face of unprecedented challenges. Despite everything we faced, we continued to focus on our mission of connecting individuals to wildlife and inspiring learning, while also serving as a strong community partner to provide services Summit County residents needed. Besides navigating the ever-changing pandemic, we were able to continue construction on Lehner Family Foundation Wild Asia. Although supply chain issues and other factors delayed the opening of Wild Asia, we were able to substantially complete the project in December, with the grand opening scheduled for spring 2021. 2 3 In the midst of all the challenges of 2020, Issue 47 was on the November 3, 2020 ballot asking voters to support a levy for the Zoo. Of course, we didn’t know at the time we were approved to be on the ballot there was going to be a global pandemic. Our campaign strategies changed to meet the restrictions mandated by COVID-19. Thanks to our supporters and the voters of Summit County, despite the pandemic, challenging political climate and economic downturn, your Akron Zoo successfully passed Issue 47 by 59%, securing the future of your Zoo. We are forever grateful for the voter support we received. We sincerely appreciate all our supporters, sponsors, donors, foundations, corporations, community partners, voters, members and zoo friends. Because of their continued support of our mission, your Zoo is able to weather challenging years like 2020 while continuing to serve the community, build new habitats for the animals, save animals from extinction and be a place where kids love to learn. Sincerely, Michele Santana Douglas M. Piekarz Chair, Board of Directors President & CEO In July of 2020, your Akron Zoo was contacted by our partners at Seafood Watch after an Ohio Red Lobster restaurant (a Seafood Watch partner) found a lobster with blue pigmentation in one of their shipments. This genetic anomaly is rare - about 1 in 2 million - so the Akron Zoo was happy to offer this unique animal a new home! Clawde (named after Red Lobster’s mascot) made his way to the Akron Zoo where animal care staff promptly determined “he” was actually a “she.” Our blue beauty was renamed Clawdia, and she made her first Akron Zoo home behind-the-scenes in Curious Creatures, where she could be closely supervised by her caretakers and await the preparation of her new permanent home in our Komodo Kingdom building. 2 3 This year has been an unusual and turbulent year We viewed virtual education programming as a for everyone and your Akron Zoo is no exception. way to not only help students and teachers, but Despite being closed for three months from also support parents that were now schooling mid-March to mid-June, the Zoo was able to their children from home. Here are some of the continue to provide: ways we were able to support and serve the community during 2020: • Exceptional, quality care and welfare for our animals. • Formed a volunteer group who made over 3,000 masks for Akron Public School • Fun and innovative educational programming virtually to students not just in Summit children and the Summit County Public Health Department. County but throughout the United States. • Registered our ventilators with the state • Services to the community through a of Ohio for use if needed. number of activities to support those in need. • Partner with a local restaurant to host free meal distributions, distributing over 900 meals. Being a strong community partner and • Host site for Red Cross blood drive. supporting the residents, businesses and organizations in Summit and surrounding • Created flower arrangements from the Zoo’s counties is very important to your Akron Zoo. gardens and delivered them to first responders. It’s part of our make-up as a local non-profit • Worked together with the arts, culture organization. The Zoo staff worked tirelessly to and nature sector across Summit County in come up with creative ways to provide support partnership with ArtsNow to legislature for to other area organizations, as well as imagine a local cultural organizations. new way of providing science-based education programs to students of all ages. • 61 Facebook Live educational broadcasts • 24 Students participated in 3 zoo career programs. to support educators and parents. • We presented 95 Zoomobile outreach • 129 Virtual animal encounters, engaging programs to 4,088 people. 1,745 people. • During our closure, 78 people joined us for • 324 Students from Ohio–Alaska enjoyed a 3-month a virtual version of our Otterly Amazing event virtual summer camp called Habitat Heroes. which featured guest speakers and keeper talks as well as an otter training session. • 62 Students participated in a one-week, virtual Halloween-themed education program called Howl. • Hosted two virtual Wine & Paint events for 32 artists who enjoyed creating a master piece at home. • VIP Experience was created to allow for individuals/households to connect with • 18 individuals joined us for a virtual event wildlife in a COVID safe way, 121 individuals focused on African lion conservation and our enjoyed this special program in 2020. Pride of Africa lions. • 121 Guests enjoyed our Snooze at the Zoo • Served 257 meals while shutdown through a program before COVID hit. revenue program we created called Meals To Go. • 75 Students joined us for Holly Jolly Heroes, a 10-day education program presented daily over the holiday break. 4 5 were spread throughout the entire Zoo instead of concentrated in one area. Amid all the changes and reduced crowd size, Summer Safari raised over $133,000 to support the Zoo. COVID had a huge financial impact on your Akron Zoo. Due to the shutdown and limited capacity once we reopened, as well as limited education programming and events, the Zoo faced $3 million in loss of revenue. Throughout the mandatory shutdown, your Akron We are grateful that we were able to secure Zoo was preparing for our reopening. Your Zoo $1.4 million through a Payroll Protection Plan loan worked diligently to create a plan that would to cover staff wages, benefits and utilities. This allow us to follow all COVID restrictions and safety forgivable loan, combined with over $300,000 guidelines. Our goal was to keep our guests, donated by generous donors and supporters, helped staff and animals safe and stop the spread, while us retain our year-round staff, avoid lay-offs, offset providing our community with a great place to come revenue loss and ensure quality animal care and and enjoy time outdoors with their family. welfare during the pandemic. These efforts included rethinking popular events Despite all the changes that had to be made to like Brew at the Zoo, Summer Safari, Boo at the Zoo account for COVID, your Akron Zoo is grateful for and Wild Lights. All of these events were adjusted the support of our donors, friends and community to safely serve our guests by limiting crowd size, as well as the creativity and flexibility of our staff to spreading activities throughout the entire Zoo and make sure the Zoo’s mission to connect individuals requiring everyone over the age of 10 to wear a face to wildlife and inspire learning while saving covering at all times when in the park. Some of the endangered species from extinction continued. activities had to be drastically changed, for example, Boo at the Zoo became Howl-O-Ween - presented by Acme Fresh Market as we were not able to accommodate trick-or-treating. Instead, guests received goodie bags full of candy at the end of the visit. Summer Safari, the Zoo’s largest fundraiser, was reimagined to accommodate a smaller crowd. The silent auction was solely online and food stations Akron Zoo makes the care and welfare of our animal residents a top priority. In 2020, the Zoo welcomed several new faces. Some include our Wild Asia arrivals and a female red wolf, Juno. Your Zoo also celebrated the births of our first baby Speke’s gazelle, Aluna; a female musk deer fawn; three litters of naked mole rats; and the hatching of silver fulu fry. The silver fulu are a critically endangered fish from Africa, protected from extinction by zoos and aquariums. 4 5 The Akron Zoo thrives because of our community’s commitment and generosity.
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