International Journal of Research and Scientific Innovation (IJRSI) | Volume VIII, Issue IV, April 2021 | ISSN 2321–2705 Appraisal of Consumers Restaurant Food Quality in Obio/Akpor Local Government Area of Rivers State, Nigeria
Ogbumgbada, E.C.W. & Poronakie, N.B. PhD Department of Geography and Environmental Studies, Ignatius Ajuru University of Education, Rumuolumeni Port Harcourt, Rivers State, Nigeria
Abstract: This study aimed at the appraisal of consumers’ Europe. Now restaurants vary greatly in appearance and restaurant food quality in Obio/Akpor Local Government Area offerings, including a wide variety of cuisines and service of Rivers State with a view to unraveling the reasons behind poor models ranging from inexpensive fast food restaurants and quality and standard of service in the study area through the cafeterias, to mid-priced family restaurant, to high – priced various opinions of respondents and recommending sustainable luxury establishments. strategies to improve the standard. Random social survey and quasi experimental research design were adopted and the Restaurant serves as an alternative source of food supply to opinion on quality and standard of foods from 400 adult home cooked meals for people on-the-go, or travellers on the respondents were sampled through well-structured questionnaire move. Food is fundamental to human survival in several ways. and oral interviews. Statistical application of simple percentages It is basic for averting hunger and maintaining health for proved that there is a significant level of poor health standard occasioned by poor food handling practices by the operators of every human being. Food also creates emotional and social restaurants. It concluded that unhygienic practices such as the satisfaction as well as constitutes a form of cultural use of unsafe water; unhealthy food exposure and underage expression. The food we eat should be safe, palatable, service personnel predispose restaurants food to contamination. affordable, and of the quality that can maintain mental, Recommendations include registration of all public food outlets emotional, psychological and physical health. In other words, with government authorities; regular inspection and enforcement the population without adequate consumption of safe food of food regulations so as to ensure that all restaurants operate at materials, including water is less able to carry on productive a healthy environment with portable water supply and proper lives, and this undermines social, economic and health waste disposal system; Sensitization and public enlightenment development (Nwaogazie, 2006). campaign by relevant government bodies to leave the public with healthy choices; and education and training of restaurant Aguilera and Stanley (1999) defined food as any substance operators on good hygiene practices. either composed of carbohydrates, water, fats, and proteins, Keywords: Restaurant food, contamination, unsafe handling, food eaten or drank by any animal including humans, for nutrition hygiene, food quality. or pleasure. In addition to nutrients, food conveys emotional satisfaction and hormonal stimuli thatcontributes to health. I. INTRODUCTION Food also contains phytochemicals that give it taste, aroma, he world food consumption patterns have dramatically colour and characteristics believed to play role in disease Tchanged across the world in recent times. This common prevention (Kicklighter, 2003). In fact, low calorie intake is consumption pattern that is mostly shared by developing associated with lack of dietary balance, reflecting an countries is the increasing expenditure on different types of inadequate supply of the range and amounts of food nutrients fast food and quick restaurant outlets within our immediate (carbohydrates, proteins, fats, vitamins and minerals) needed surroundings/environment. for optimum physical and mental development and maintenance of health (Poronakie, 2015). The word restaurant first meant “a cup of soup” before the modern day notion of a restaurant existed in Western Europe It is a fact that an individual is exactlywhat he consumes. This (Kiefer, 2002). Restaurant is a place where people pay to sit among the major public health challenges that particularly and eat meals that are cooked and served on the premises. It is need urgent attention in our society today are hunger, high- a business which prepares and serves food and drinks to risk lifestyles in diet, among others. Quick service restaurants customers in exchange for money, and the meals are generally make the accessibility to food easy and could stire unwanted / served and eaten on the premises but many restaurants also undue appetite for traded cheap foods. Metabolically, the offer take out and food delivery services. Kiefer (2002) stated more the belly is stuffed up, the longer it takes for the ingested that Revolutionary Paris is widely cited as the birthplace of food to reach and be properly digested in the stomach; hence modern day restaurant as it was the dominant commercial and the higher the riskof infection due to the activities of parasitic cultural center at the time of the emergence of restaurant in organisms in the gullet.
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Historically, humans secure food through two methods: educated and untrained in food safety. That, they work under hunting and gathering, and agriculture. Today, the majority of unsanitary conditions with little or no infrastructural support. the food energy required by the ever increasing population of Following reports of researches that most food related the world is supplied by the food industry. Food is essential illnesses could be prevented by the use of proper food for ecosystem functioning and its high nutrient environments handling. Education and training of caterers and food vendors is capable of Sustaining many microbial lives. The may offer the most cost effective way to reduce the incidence inhabitation of some microorganisms can bring about positive of food borne illnesses. transformation of the food into a high value product, while Wardlaw and Kessel (2002) emphasized that consuming others can completely render it useless. Our "foods whether adequate protein, the gamut of vitamins (especially vitamin E freshly harvested or manufactured start its existence as an and B) and zinc, helps to maximize the health of immune integral part of the natural ecosystem; and inevitably, with system. Deficiency of these nutrients leads to recurrent time, are possessed by microorganisms within. Most of these sickness and poor wound healing process. Food could taste microbiological organisms when ingested by man are nice actually, but may not be enjoyed when eating. Quite a lot pathogenic in nature (Aguelcra and Stanley, 1999). of Variables could be linked to this, such as the location of Lucas and Gilles (2003) defined food safety as the absence of eating, the materials and technique used in serving, among adverse health effect following consumption of' food. Food others. could be processed to eliminate or at least reduce risk of Offering food for sale takes different shapes. While some contamination. The methods enumerated by Achalu (2003) make it available in packs, others offer it bare. Those who fall include thermal method, freezing, chemical preservation, in the latter group are people who usually sell food in dehydration, use of microorganism and microbial polymers. restaurants. In local parlance, many of them are called mama Sunday (2001) confirmed that, the manner of handling food put. In Obio/Akpor LGA, there are many food sellers who has a profound effect on its quality in terms of the extent to operate quick service restaurants in several locations. which it is germ free or it’s potential to initiate diseases. Poorly handled food may be a source of food poisoning to the As a matter of fact, rural - urban migration to Obio/Akpor consumers. This danger emphasizes the need for hygiene LGA is on the increase and its consequent population growth which concerns not only those involved in the preparation but has stimulated a rise in the number of food vending activities also those involved in the distribution, production, storage, throughout the area. There is rising daily need among workers transportation, display, sale, cooking and serving of food. to eat food outside their homes while going to work or beat time for appointments. Consequently, many people are not The preventive measures against food contamination embrace only exposed to food from quick service restaurants on daily laws, proper storage, avoidance, health education and basis but also a pattern of lifestyle especially among the low disposable equipment. Making personal effort and decision income earners who pre-dominated the informal sector of the against patronage of food in the quick service restaurant economy. In such drive, the very readily source to quench actually means reducing exposure to micro-organisms that their hunger becomes the patronage of the restaurant, could cause diseases. irrespective of the quality. Formulating laws by government on the operation of II. AIM AND OBJECTIVES restaurant food is considered to be one of the methods that could safeguard the consumers. Tinker (1987) assured that The aim of this study is to appraise the quality of consumers regulations can make restaurant food safer. Once policy restaurant food in Obio/Akpor LGA. In order to achieve this makers have taken their stand, there are immeasurable small aim, the following specific objectives were pursued, to: ways to make life easier for both the vendors and inspectors 1. Examine personal characteristics of the residents of while ensuring that the food is safer for consumers. He recommended fair licensing for eligible food sellers; and that Obio/Akpor Local Government Area. inspection of restaurants activities is carried out regularly. 2. Determine the perception of the people towards the appearance of restaurant food in Obio/Akpor LGA. However, one obstacle to food safety in Nigeria is the 3. Ascertain the attitude of consumers towards the unsanitary conditions of the outlets including poor water standard of services rendered at the restaurant in the supply, poor personal hygiene and exposure of food to contamination. This makes a case for improvement on the study area. general hygiene situation of restaurants in Nigeria (Akpaudo, 4. Assess the level of satisfaction from consumers regarding restaurant food in the study area 2016).
Health education of both the public and food vendors on the III. THE STUDY AREA dangers of improper food handling will foster awareness and Geographical Location and Extent reduce one's desire for just any food on the street. WHO (2009) stressed that the education of food vendors is of Obio/Akpor Local Government Area of Rivers State is an paramount importance. It noted that vendors are often poorly urban settlement with its headquarters at Rumuodomanya. It is
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one of the twenty- three local government areas in Rivers equator and longitudes 6°50'E and 8°00'E of the Greenwich State (Niger Delta). The area is one of the major locations of Meridian. Its total landmass is approximately 260 sq.km the oil and gas sector of the economy and the hub of occupied by 554,735 people (NPC, 2017). Hence it has a high commerce and industry of Nigeria. It is the chief oil-refining population density of 2,134 persons per Km2. The area is city in Nigeria. Oil and gas are Nigeria’s most important bounded in the north by Ikwerre and Etche Local Government commodities and the main foreign exchange earner Areas, in the south by Oyigbo and Eleme Local Government (Poronakie, 2015). Geographically the area is located within Areas and in the west by Emohua Local Government Area, the tropical region between latitudes 4°45'N and 4°60'N of the respectively. (See figure 1 & 2 below)
NIGERIA
Figure 2: Locational Base of Study Area Source: Rivers State Ministry of Land and Housing
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Geology and Relief projected the population of 1991 to 2017 using 2.83% growth rate (NPC 2003). Hence, the projected population of the study The relief of Obio/Akpor is generally a lowland area with area for 2017 is approximately 554,735. However, to get the average elevation between 20 and 30 metres above sea level exact sample size for this study, we applied the use of (Oyegun and Akpoghomeh, 2009). Its geology comprises purposive sampling techniques by randomly selecting 26 basically of alluvial sedimentary basin and basement complex communities, which also amounts to 30% of the total assemblages at its fringe areas linking Port Harcourt City and communities of the study area. The total population for 26 Degema LGA’s communities randomly selected and projected from 1991 to The area is characterized by a semi- hot equatorial climate and 2017 is 236,633 as shown in Table 1. relative humidity (Tamuno, (2008). It is typified by a Table 1: Sampling Size for each of the Communities Projected From 1991 to uniformity of high temperature throughout the year, intense 2017 Using 2.83% Growth Rate and Applying Purposive Sampling rainfall which occurs virtually every month of the year, Technique seasonally variable and energetic in down pour with 2017 Sampl increasing continentality. This often graduates to Sn Community Npc 1991 Projected e Size thunderstorm on its onset and cessation with variation in Population duration and amount between 2,000mm – 4,000mm in July 1 Choba Town 10,986 22,696 15 through September (Ede, 1995). This high incidence of 2 Rumualogu 1,528 3,156 15 rainfall in the presence of low relief produced flooding in the 3 Alakahia 1,914 3,954 15 area, particularly along the Ntaworba creek linking undulating areas of Rumuola, Rumueme, Rumuolumeni and 4 Rumuowha 11 Eneka 857 1,770 15 Rumuodomanya. This is determined by its proximity to the 5 Elimgbu 2,886 5,962 15 coast and elevation with respect to two air masses (responsible 6 Eliozu Oroigwe 1,231 2,543 15 for seasonal variation of wet and dry) that operated interchangeably in the area. While the wet season spans over 7 Rumuodomaya 4,548 9,395 15 nine months (March to November) with a double rainfall 8 Rumuogba 3,093 6,389 15 maxima in the months of July and September, the dry season 9 Ogbogoro 9,360 19,336 15 coincides with the harmattan period which lasts from 10 Rumuigbo 8,619 17,805 15 December – February (Oyegun and Arokoyu, 2003). 11 Bori Camp 10,168 21,006 15 The soil of the Niger Delta which encompasses Obio/Akpor 12 Rumuomasi 13,210 27,290 15 LGA of Rivers State (Nigeria), could be described as very 13 Rumuobiakani 8,451 17,458 15 scanty, heavily leached and Acidic with relative low fertility 14 Rumuodara 4,910 10,143 15 (Poronakie, 2015, Bell-Gam, 1990). These acidic soils are 15 Eliowhani Rumuodara 411 849 15 also known to be ferralitic because of the presence of alumina and iron oxides contained in them (Bell-Gam, 1990).The 16 Rumuokwurusi 4,937 10,199 15 vegetation of the study area is basically located on three major 17 Elelenwo 3,275 6,765 15 ecological zones namely, low-land rainforest, freshwater – 18 Rumuibekwe 2,006 4,144 15 swamp forest and mangrove forest indicating parts of the 19 Rumuogba 5,614 11,597 15 Delta of River Niger which is one of the world’s largest wetland covering 70,000km (NDDC, 2006).The vegetation of 20 Woji 6,635 13,709 15 the study area is basically located on three major ecological 21 Rumuokwuta 7,990 16,506 15 zones namely, low-land rainforest, freshwater – swamp forest 22 Mgbuakara 286 590 15 and mangrove forest indicating parts of the Delta of River Niger which is one of the world’s largest wetland covering 23 Azumini 379 782 15 70,000km (NDDC, 2006). 24 Iwofe 613 1,266 15 IV. MATERIALS AND METHODS 25 Agip Estate Rumueme 456 942 15 26 Rumuola 4,327 8,939 15 For the purpose of this study, social survey and quasi experimental research design were employed. This involved Total 118,690 245,191 400 fields cross examination of the targeted respondents through Source: Researchers’ field Work (2018) well-structured questionnaire and oral interviews to effectively capture the participants views on the subject matter Based on the projected population, we applied the Taro as well as field observation. The population of this study Yamane (1967) formula to obtain the sample size of 400 for comprised literate adult inhabitants of Obio/Akpor local the study area. government area which has 88 communities with a population Taro Yamane (1967): 푛 = Where n = sample size, of approximately 268,516 (NPC, 1991). However, we ( )
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