Annual Report Year Ended 30 June 2019
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Annual Report Year Ended 30 June 2019 GENERAL Year in Review 4 Creating Value 6 Performance 8 Diversity Snapshot 12 Chair’s Review 14 Chief Executive Officer’s Review 15 Delivering Our Group Strategy 16 About SkyCity 24 Auckland 27 Hamilton 31 Adelaide 32 Queenstown 34 International Business 35 Our Risk Profile and Management 36 Our Board 40 Our Senior Leadership Team 44 SUSTAINABILITY Our Sustainability 48 Our Sustainability Pillars Our Customers 52 Our People 58 Our Communities 72 Our Suppliers 78 Our Environment 84 Independent Limited Assurance Statement 91 CORPORATE GOVERNANCE STATEMENT AND OTHER DISCLOSURES Corporate Governance Statement 92 Director and Employee Remuneration 104 Shareholder and Bondholder Information 118 Directors’ Disclosures 121 Company Disclosures 123 This annual report is dated 14 August 2019 and is signed on behalf of the Board of directors of SkyCity Entertainment Group Limited (SkyCity or the company and, together with its subsidiaries, the Group) by: FINANCIAL STATEMENTS Independent Auditor’s Report 127 Income Statement 134 Statement of Comprehensive Income 135 Rob Campbell Bruce Carter Balance Sheet 136 Chair Deputy Chair Statement of Changes in Equity 137 An electronic copy of this annual report is available in the Investor Centre section of the company’s Statement of Cash Flows 138 website at www.skycityentertainmentgroup.com Notes to the Financial Statements 139 Reconciliation of Normalised Results to Reported Results 174 GRI CONTENT INDEX 178 ABOUT THIS ANNUAL REPORT GLOSSARY 182 Unless otherwise stated, all dollar amounts in this annual report are expressed in New Zealand dollars. DIRECTORY 183 Where appropriate, information is also provided in relation to activities that have occurred after 30 June 2019, but prior to publication of this annual report. The non-financial information in this annual report has been informed by the principles and disclosures of the Global Reporting Initiative’s (GRI) Sustainability Reporting Standards. Ernst & Young has undertaken limited assurance (in accordance with the International Standard on ANNUAL MEETING Assurance Engagements (New Zealand)) over disclosures associated with selected performance data included in the Sustainability section included in this annual report. A GRI reference index based on the GRI Sustainability Reporting Standards is included on pages 178–181 of this The 2019 SkyCity Annual Meeting will be held on Friday 18 October 2019 in the SkyCity Theatre, annual report. Level 3, SkyCity Auckland, Corner of Wellesley and Hobson Streets, Auckland, commencing at Normalised numbers are a non-GAAP financial measure. A reconciliation of reported and normalised earnings and description of the differences are provided on pages 174–177. 10.00am (New Zealand time). 5 GENERAL Year in Review 2018 JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER • Sky Tower lit yellow and orange • Record FY18 full-year result with • FY18 final dividend paid to • Carmen Leong (SkyCity Grand Hotel) • SkyCity agrees to sell SkyCity Darwin • Academy Award-winning design to depict a sunrise over a 3-week normalised net profit after tax shareholders – 10 cents per share wins New Zealand Receptionist to Delaware North for A$188 million and effects company Weta period to celebrate Matariki, (NPAT) up 10.4% to $169.9 million of the Year 2018 at the AICR Hotel Workshop announces plans • SkyCity Auckland welcomes • Dani Chen (Bellota) wins the 2018 the Māori New Year and reported NPAT up 277.9% to Receptionist of the Year competition to open a new entertainment public health providers into the World Tapas Championship in Spain $169.5 million (due to A$95 million experience at SkyCity Auckland • SkyCity becomes a signatory to casino during Gambling Harm • More than 600 egg trays donated impairment of SkyCity Darwin’s • SkyCity becomes a Platinum Partner the Climate Change Statement Awareness Week to the Auckland Council to assist • Danielle Davies (SkyCity Auckland) goodwill the previous year) of Women in Gaming Australasia committing SkyCity to reducing the safe carriage of eggs from named Young Tourism Export • Marek Przyborek (Huami) named greenhouse gas emissions in line • Sky Tower open day raises more Great Barrier Island to the • SkyCity's bespoke Māori leadership Council’s Rising Star 2018 New Zealand Sommelier of with New Zealand’s obligations than $9,000 for Youthline Auckland City Mission programme, Tahuna Te Ahi, wins the the Year under the Paris Agreement 2018 Deloitte Top 200 Diversity • SkyCity Teddy Bears’ Picnic in the • SkyCity announces plans to • Sky Tower hosts the Memorial & Inclusion Leadership Award Sky Tower raises more than $4,500 grow its hotels business across Firefighter Stair Climb in honour for Kidz First Children’s Hospital its portfolio and develop its of New Zealand firefighters lost Queenstown site in the line of duty since 1872 2019 JANUARY FEBRUARY MARCH APRIL MAY JUNE • Annual Sky Tower New Year’s Eve • SkyCity announces a climate • FY19 interim dividend paid to • Sale of SkyCity Darwin to Delaware • SkyCity Auckland awarded the • SkyCity awarded the Auckland fireworks and laser animation change strategy that will see shareholders – 10 cents per share North for A$188 million completed New Zealand Rainbow Excellence International Airport Award for display welcomes in the New Year its New Zealand sites carbon Awards 2019 Training and Contribution to the Growth of • Sky Tower lit as a candle to honour • David Christian appointed as neutral by the end of 2019, with its Development Award for its Chinese Tourism in New Zealand • Record visitation of 32,000 people the victims of the Christchurch General Manager Adelaide Adelaide site to follow in 2020 Transition Support framework at the 2019 HSBC NZCTA China to the SkyCity Auckland main attack and to stand in solidarity • SkyCity agrees to sell a long term Business Awards casino floor on New Year's Eve/Day • Reported net profit after tax with the Muslim community and • SkyCity announces plans to concession to Macquarie – up 11% from the prior year (NPAT) down 11.4% for the first all those affected launch an offshore online • The Sugar Club launches Principal Finance to operate half of FY19 to $82.8 million and gaming business New Zealand’s first ever low • Record New Year's Eve/Day daily • 2019 NRL season officially SkyCity Auckland’s 3,200 car park normalised NPAT up 11.4% to carbon menu gaming machine turnover at launched at SkyCity Auckland, spaces until 2048 for $220 million • More than $1.3 million raised $97.0 million SkyCity Auckland the official ‘Home of the for Leukaemia & Blood • SkyCity named as a Platinum • SkyCity awarded Gender Tick, • SkyCity announces on-market Vodafone Warriors’, with squad Cancer New Zealand in the winner in the Best Learning & a New Zealand-based accreditation, share buy back programme to members and fans in attendance 15th Firefighter Sky Tower Development Project – Leadership in recognition of its commitment to purchase up to 5% of its total Stair Challenge Capability category at the providing a fair workplace for ordinary shares on issue international LearnX Awards for all employees its Tahuna Te Ahi programme • Installation commences of Sara Hughes’ 2,400sqm glass • Liz Burrett (SkyCity Auckland) artwork on the exterior of the named Hotel Industry Sales, New Zealand International Marketing & Distribution Employee Convention Centre of the Year at the 2019 New Zealand Hotel Industry Awards We are proud of the contribution we make to the communities we operate in, and our staff continue to do us proud, year-on-year. 7 GENERAL Creating Value Inputs Our Business Outputs & Outcomes Financial Results & Impacts FINANCIAL CAPITAL 5,031 staff FY19 revenue (including gaming GST) and annual visitation 5 properties across New Zealand Pool of funds (equity, debt and grants) available Customers and Australia to SkyCity from banks, shareholders and GAMING Be responsible hosts bondholders or generated through SkyCity’s operations or investments GAMING Happy, safe customers $764 million 2.8million visits from 5 casino licences (reported) loyalty card members* MANUFACTURED CAPITAL 3,204 electronic gaming machines $831 million People Manufactured production-orientated 273 table games (normalised) Inspire our people physical objects (buildings, equipment and 307 automated table games infrastructure) available to SkyCity that Great, safe place to work contribute to the delivery of SkyCity’s products HOSPITALITY and services HOSPITALITY $111 million 5.7 million 23 restaurants restaurant/bar covers INTELLECTUAL CAPITAL 16 bars Intellectual property, organisational capital, HOTELS brand and reputation developed by SkyCity HOTELS $54 million 228,000 hotel rooms rooms occupied HUMAN CAPITAL 635 Communities Competencies, capabilities and experience of CONFERENCES Grow our communities the SkyCity workforce and SkyCity’s capacity to CONFERENCES add value through human capital development 6,266 sqm of conference rooms $22 million 160,000 Thriving local communities conference delegates SOCIAL AND RELATIONSHIP CAPITAL SKY TOWER SKY TOWER Relationships within SkyCity and with external 328 metres tall stakeholders that enhance individual and million visits collective wellbeing and are essential to $18 574,000 SkyCity’s social licence to operate PARKING Suppliers parking bays Source responsibly 2,248 PARKING NATURAL CAPITAL as at 30 June 2019 Consistent ethical sourcing Renewable and non-renewable environmental $8 million 2.2 million cars parked stocks (air, water, land and ecosystem health)