Annual Report Year Ended 30 June 2019 GENERAL Year in Review 4 Creating Value 6 Performance 8 Diversity Snapshot 12 Chair’s Review 14 Chief Executive Officer’s Review 15 Delivering Our Group Strategy 16 About SkyCity 24 Auckland 27 Hamilton 31 Adelaide 32 Queenstown 34 International Business 35 Our Risk Profile and Management 36 Our Board 40 Our Senior Leadership Team 44
SUSTAINABILITY Our Sustainability 48 Our Sustainability Pillars Our Customers 52 Our People 58 Our Communities 72 Our Suppliers 78 Our Environment 84 Independent Limited Assurance Statement 91
CORPORATE GOVERNANCE STATEMENT AND OTHER DISCLOSURES Corporate Governance Statement 92 Director and Employee Remuneration 104 Shareholder and Bondholder Information 118 Directors’ Disclosures 121 Company Disclosures 123
This annual report is dated 14 August 2019 and is signed on behalf of the Board of directors of SkyCity Entertainment Group Limited (SkyCity or the company and, together with its subsidiaries, the Group) by: FINANCIAL STATEMENTS Independent Auditor’s Report 127 Income Statement 134 Statement of Comprehensive Income 135 Rob Campbell Bruce Carter Balance Sheet 136 Chair Deputy Chair Statement of Changes in Equity 137 An electronic copy of this annual report is available in the Investor Centre section of the company’s Statement of Cash Flows 138 website at www.skycityentertainmentgroup.com Notes to the Financial Statements 139 Reconciliation of Normalised Results to Reported Results 174
GRI CONTENT INDEX 178 ABOUT THIS ANNUAL REPORT GLOSSARY 182 Unless otherwise stated, all dollar amounts in this annual report are expressed in New Zealand dollars. DIRECTORY 183 Where appropriate, information is also provided in relation to activities that have occurred after 30 June 2019, but prior to publication of this annual report.
The non-financial information in this annual report has been informed by the principles and disclosures of the Global Reporting Initiative’s (GRI) Sustainability Reporting Standards. Ernst & Young has undertaken limited assurance (in accordance with the International Standard on ANNUAL MEETING Assurance Engagements (New Zealand)) over disclosures associated with selected performance data included in the Sustainability section included in this annual report. A GRI reference index based on the GRI Sustainability Reporting Standards is included on pages 178–181 of this The 2019 SkyCity Annual Meeting will be held on Friday 18 October 2019 in the SkyCity Theatre, annual report. Level 3, SkyCity Auckland, Corner of Wellesley and Hobson Streets, Auckland, commencing at Normalised numbers are a non-GAAP financial measure. A reconciliation of reported and normalised earnings and description of the differences are provided on pages 174–177. 10.00am (New Zealand time). Year inReview • • to dousproud, year-on-year. communities we operate our staffcontinue in,and We are proud contribution ofthe we make to the • • • 2019 2018 under the Paris the under Agreement with New Zealand’s obligations greenhouse gasemissionsinline committing SkyCity to reducing Climatethe Statement Change SkyCity becomes asignatory to Māorithe New Year period to celebrate Matariki, to asunrise depict over a3-week Sky Tower lityellow orange and SkyCity Auckland machine turnovergaming at Record New Year's Eve/Day daily prior the year – up11%from flooronNewcasino Year's Eve/Day to SkyCity the Auckland main Record visitationof32,000 people display welcomes New inthe Year fireworks laseranimation and Annual Sky Tower New Year’s Eve JANUARY JULY • • • • • • • Convention Centre New Zealand International artwork exterior onthe ofthe Sara glass 2,400sqm Hughes’ Installation commences of sharesordinary onissue purchase upto 5% ofitstotal share buyback programme to SkyCity announces on-market $97.0 million normalised NPAT up11.4% to million and to $82.8 half ofFY19 (NPAT) down 11.4% for first the Reported profit net after tax Adelaide site to follow in2020 neutral by of2019, end the withits its New Zealand sites carbon change strategy thatwillsee SkyCity announces aclimate for Kidz First Children’s Hospital Sky Tower raises more than$4,500 SkyCity Teddy Bears’ Picnic inthe than $9,000 for Youthline Sky Tower openday raises more previousgoodwill the year) impairment ofSkyCity Darwin’s $169.5 million(dueto A$95 million reportedand NPAT up277.9% to (NPAT) up 10.4% to $169.9 million normalised profit net after tax full-yearRecord FY18 with result FEBRUARY AUGUST • • • • • • • the Yearthe 2018 New Zealand of Sommelier Marek Przyborek (Huami) named in the line ofduty line in the since 1872 of New Zealand firefighters lost Firefighter honour StairClimbin Sky Tower Memorial the hosts Awareness Week during Harmcasino Gambling providerspublic health into the SkyCity Auckland welcomes shareholders – 10 cents pershare finaldividend paid to FY18 members and fansmembers and inattendance Vodafone Warriors’, withsquad ofthe official‘Home the launched atSkyCity Auckland, 2019 NRLseason officially affectedall those Muslimcommunitywith the and attack to and insolidarity stand Christchurch ofthe victims the Sky Tower to litasacandle honour shareholders –10cents pershare interim paid dividend toFY19 SEPTEMBER MARCH • • • • • • • Receptionist Year ofthe competition Yearof the 2018 AICRHotel atthe wins New Zealand Receptionist Carmen Leong (SkyCity Grand Hotel) Queenstown site develop and its portfolio its grow itshotels across business SkyCity announces plansto Auckland City Mission Great Barrier to Island the safethe carriage ofeggsfrom to Auckland the Council to assist More than600 eggtrays donated all employees providing afair workplace for in recognition ofitscommitment to a New Zealand-based accreditation, SkyCity awarded Tick, Gender spaces for until2048 $220 million SkyCity Auckland’s carpark 3,200 Principal Finance to operate concession to Macquarie SkyCity agrees to term sellalong General Adelaide Manager David Christian appointed as for A$188North millioncompleted Sale ofSkyCity to Darwin Delaware OCTOBER APRIL • • • • • • • World Tapas ChampionshipinSpain 2018 (Bellota)winsthe Dani Chen of Women Australasia inGaming SkyCity becomes aPlatinumPartner to Delaware for A$188 North million SkyCity agrees to sellSkyCity Darwin & Inclusion Leadership Award 2018 Deloitte Top 200 Diversity programme, Tahuna Te Ahi,winsthe SkyCity's bespoke Māori leadership Stair Challenge Stair Challenge 15th Firefighter Sky Tower Cancer New Zealand inthe for Leukaemia &Blood More than$1.3 millionraised business gaming launch anoffshore online SkyCity announces plansto Transition framework Support Development Award for its Awards 2019 Training and New Zealand Rainbow Excellence SkyCity Auckland awarded the NOVEMBER MAY • • • • • • Hotel Awards Industry Yearof the 2019 atthe New Zealand Marketing &Distribution Employee HotelSales, named Industry Liz Burrett (SkyCity Auckland) its Tahuna Te Ahi programme international LearnX Awards for Capability category atthe Development Project –Leadership BestLearning inthe winner & SkyCity asaPlatinum named carbon menu New Zealand’s first ever low SugarClublaunches The AwardsBusiness 2019at the HSBCNZCTA China TourismChinese inNew Zealand Contribution to Growth the of International Award Airport for SkyCity awarded Auckland the Council’s Star Rising Youngnamed Tourism Export Danielle Davies (SkyCity Auckland) experience atSkyCity Auckland to openanew entertainment Workshop announces plans effects companyand Weta Academy Award-winning design DECEMBER JUNE
5 GENERAL 7 GENERAL Creating Value
Inputs Our Business Outputs & Outcomes Financial Results & Impacts FINANCIAL CAPITAL 5,031 staff FY19 revenue (including gaming GST) and annual visitation 5 properties across New Zealand Pool of funds (equity, debt and grants) available Customers and Australia to SkyCity from banks, shareholders and GAMING Be responsible hosts bondholders or generated through SkyCity’s operations or investments GAMING Happy, safe customers $764 million 2.8million visits from 5 casino licences (reported) loyalty card members* MANUFACTURED CAPITAL 3,204 electronic gaming machines $831 million People Manufactured production-orientated 273 table games (normalised) Inspire our people physical objects (buildings, equipment and 307 automated table games infrastructure) available to SkyCity that Great, safe place to work contribute to the delivery of SkyCity’s products HOSPITALITY and services HOSPITALITY $111 million 5.7 million 23 restaurants restaurant/bar covers INTELLECTUAL CAPITAL 16 bars Intellectual property, organisational capital, HOTELS brand and reputation developed by SkyCity HOTELS $54 million 228,000 hotel rooms rooms occupied HUMAN CAPITAL 635 Communities Competencies, capabilities and experience of CONFERENCES Grow our communities the SkyCity workforce and SkyCity’s capacity to CONFERENCES add value through human capital development 6,266 sqm of conference rooms $22 million 160,000 Thriving local communities conference delegates SOCIAL AND RELATIONSHIP CAPITAL SKY TOWER SKY TOWER Relationships within SkyCity and with external 328 metres tall stakeholders that enhance individual and million visits collective wellbeing and are essential to $18 574,000 SkyCity’s social licence to operate PARKING Suppliers parking bays Source responsibly 2,248 PARKING NATURAL CAPITAL as at 30 June 2019 Consistent ethical sourcing Renewable and non-renewable environmental $8 million 2.2 million cars parked stocks (air, water, land and ecosystem health) FY19 OPERATING FY19 REVENUE BY that provide goods and services that support EARNINGS BY PROPERTY BUSINESS ACTIVITY SkyCity’s current and future prosperity $161 million in taxes to Governments $301 million in salaries & wages to staff Environment $135 million of dividends declared in relation to FY19 period for shareholders Protect the environment Significantly lower $14 million in community contributions, levies emissions and sponsorships Auckland 79% Local Gaming 63% Hamilton 8% International $178 million to suppliers Business 12% Queenstown & Wharf 1% Hotel and $344 million of capital invested Adelaide 6% Conventions 8% Darwin 5% Food and Beverage 11% $38 million in interest paid to lenders International Business 1% Other 6%
Note: The sale of the SkyCity Darwin business was completed on 4 April 2019. Accordingly, the SkyCity Darwin business is not included in *Calculated by reference to customers who used their SkyCity Premier Rewards cards the figures provided as at 30 June 2019, but is included for the period from 1 July 2018 – 3 April 2019 for the purposes of the FY19 Operating to game, where one visit records a customer's patronage on a day irrespective of how Earnings by Property graph, FY19 Revenue by Business Activity graph and FY19 annual visitation and normalised revenue information. many times they used their card on that day. Performance 9 GENERAL Performance Our Performance History
Our FY19 Highlights Group Revenue 1,119 1 200 1,084 1,101 SkyCity delivered a solid financial performance in FY19, underpinned by strong growth in our 1,008 1,029 International Business and good results from the combined New Zealand properties. Adelaide was 1 000 919 867 878 stable on a like-for-like basis, despite ongoing to construction disruption experienced from the 816 822 redevelopment project. 00
The key features of the FY19 result are: 00 ll on 00 Reported EBITDA Normalised EBITDA of Normalised 200 (Including Gaming GST) Reported 0 $297.8 million $342.7 million Y1 Y1 Y1 Y1 Y19 down 3.9% due to a win rate in International Business up 1.3% over the previous comparable period Group EBITDA of 1.00% (below the theoretical win rate of 1.35%) and 334 338 343 330 other significant items 3 0 320 307 310 305 304 298 300 International Business turnover 2 0
$14.1 billion 200
up 19% on FY18 with gain in share of Australia/NZ VIP market ll on 1 0
100 Auckland electronic gaming machine revenue 0 Normalised 7.4% 0 0 Reported Y1 Y1 Y1 Y1 Y19 growth over FY18 due to growth in visitation, new product mix and floor layout Earnings Per Share (EPS) and Dividend Per Share (DPS)
Reported NPAT Normalised NPAT of 30 0 2 0 $144.6 million $173.0 million 20 0 down 14.7% due to a win rate in International up 1.9% over the previous comparable period Business of 1.00% (below the theoretical win rate of 1 0
1.35%) and other significant items 10 0 ent per are ent Normalised EPS 0 Reported EPS Net asset sale proceeds 0 0 Declared DPS Y1 Y1 Y1 Y1 Y19
$450 million Enterprise Value
to be released from the sale of SkyCity Darwin, Auckland car park concession and Federal Street car park 3,357 3 00 3,196 3,110 3,072 3,036 348 3 000 349 447 Dividends (fully imputed) 643 488 2 00
20 cps 2 000 comprising an interim dividend of 10 cents per share and a final dividend of 10 cents per share, 3,009 ll on 1 00 2,467 which will be paid on 13 September 2019 to all shareholders on the company’s register at the 2,723 2,749 2,548 close of business on 30 August 2019 1 000