CSR Issues in the ICT Hardware Manufacturing Sector SOMO ICT Sector Report
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CSR issues in the ICT hardware manufacturing sector SOMO ICT Sector Report Irene Schipper & Esther de Haan September 2005 Critical Issues in the ICT hardware manufacturing sector Colophon CSR issues in the ICT hardware manufacturing sector SOMO ICT Sector Report By: Irene Schipper, Esther de Haan Published by: Stichting Onderzoek Multinationale Ondernemingen (SOMO) Centre for Research on Multinational Corporations Cover Design: Annelies Vlasblom Copyright © 2005 SOMO, Amsterdam This report is financed by: Dutch Ministry of Foreign Affairs and the Consumentenbond Additional copies are available from: SOMO Keizersgracht 132 1015 CW Amsterdam Phone: +31 (0)20 6391291 e-mail: [email protected] Download and ordering at www.somo.nl Contents Contents.....................................................................................................................3 Introduction................................................................................................................5 Glossary .....................................................................................................................9 Chapter 1 Defining the ICT hardware manufacturing sector ...............................11 1.1 Position of ICT hardware in the electronics sector.........................................................11 1.2 Industry classification codes of the ICT hardware sector...............................................12 1.3 Low-cost production countries of ICT hardware ............................................................14 1.4 Characteristics of the sector ..........................................................................................20 Chapter 2 The globalised production network.......................................................22 2.1 Introduction....................................................................................................................22 2.2 Vertical specialisation ....................................................................................................22 2.3 Vertical disintegration of the supply chain......................................................................23 2.4 Vertical re-integration by CMs by acquiring manufacturing assets of the OEMs ..........23 2.5 Why OEMs outsource their production ..........................................................................24 2.6 The current level of outsourcing ....................................................................................25 2.7 Global production networks ...........................................................................................25 2.8 Global one-stop shopping and Global footprint: the example of Flextronics ..................26 2.9 The centralisation of supply chain management............................................................28 2.10 The growing importance of supply chain management..................................................29 Chapter 3 The contract manufacturing industry...................................................30 3.1 The rise of Contract Manufacturers ...............................................................................30 3.2 Market growth and market volume: EMS and ODM companies ....................................30 3.3 Differences between traditional subcontracting and the CM industry ............................31 3.4 What are EMS companies? ...........................................................................................32 3.5 What are ODM companies? ..........................................................................................36 3.6 Competition in the contract manufacturing industry.......................................................37 3.7 The emergence of OBM companies ..............................................................................38 3.8 The risks for CM companies ..........................................................................................39 3.8.1 OEM divestments to CMs and the accompanying agreements .....................................40 Chapter 4 ICT OEMs and their supply chains .......................................................45 4.1 Introduction....................................................................................................................45 4.2 The supply chain of Acer ...............................................................................................45 4.3 The supply chain of Fujitsu Siemens Computers...........................................................52 4.4 The Taiwanese ODMs producing for the top ICT OEMs................................................56 Chapter 5 Identification and description of the CSR issues................................59 5.1 The social issues ...........................................................................................................59 5.1.1 Introduction....................................................................................................................59 5.1.2 Labour rights..................................................................................................................60 5.1.3 Export Processing Zones...............................................................................................60 5.1.4 Unionisation in the sector ..............................................................................................61 5.1.5 Specific issues...............................................................................................................62 5.1.6 Health and safety issues................................................................................................68 3 Critical Issues in the ICT hardware manufacturing sector 5.2 Human rights.................................................................................................................69 5.2.1 Introduction ...................................................................................................................69 5.2.2 Doing business in conflict zones. ..................................................................................70 5.3 Environmental issues ....................................................................................................72 5.3.1 Introduction ...................................................................................................................72 5.3.2 Environmental implications of the characteristics of the ICT hardware sector...............72 5.3.3 Recycling and disposal..................................................................................................77 Chapter 6 Overview of regulations and initiatives................................................79 6.1 Industry response to CSR issues ..................................................................................79 6.1.1 The Electronics Industry Code of Conduct (EICC) ........................................................79 6.1.2 Environmental issues ....................................................................................................80 6.1.3 Labour issues................................................................................................................80 6.1.4 Working group...............................................................................................................80 6.2 EU initiatives on environmental issues ..........................................................................81 6.2.1 EU initiatives .................................................................................................................81 6.2.2 The implications of the EU directives for manufacturers and assemblers worldwide ....83 6.3 Environmental Campaigns ............................................................................................83 6.3.1 The Basel Action Network (BAN) ..................................................................................83 6.3.2 Silicon Valley Toxics Coalition (SVTC)..........................................................................84 6.3.3 The Greenpeace Toxics campaign................................................................................85 6.3.4 Toxics links India...........................................................................................................85 6.4 Environmental company performances .........................................................................86 6.4.1 Company ratings on environmental performances........................................................86 6.4.2 The Report Card 2004 of SVTC. ...................................................................................88 Chapter 7 Conclusions ............................................................................................91 7.1 Characteristics of the ICT sector ...................................................................................91 7.2 Corporate Social Responsibility issues .........................................................................93 7.3 Recommendations ........................................................................................................95 Introduction Research in the ICT sector The ICT sector is young, complex, growing and dynamic. From the perspective of sustainable development there is less attention paid to this industry then there is to other manufacturing industries. Until recently, media and public attention on the issue of labour standards had focused primarily on the garment and footwear sectors. Research has revealed, however, that there are major problems in the production of hardware.