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Guest Information – Agnes Blackadder Hall

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Guest Information – Agnes Blackadder Hall Accommodation, Conferences and Events Guest Information Agnes Blackadder Hall On behalf of the University of St Andrews we welcome you to Agnes Blackadder Hall. In order to make your stay as comfortable as possible the facilities and services available in the residence are listed below. A plan of the residence, conference notices, general and local information and meal times are shown on the notice board in the main concourse. Bedroom Servicing Towels and complimentary toiletries are provided in each room. A hair dryer is available on request from Reception. If you require an extra pillow or towels, please contact Reception. Car Parking Free parking spaces available. Check Out Guests are required to check out by 10.00am on day of departure. Courtesy Telephone a courtesy telephone is available in the reception foyer for access to taxi, doctors and emergency services. Numbers are displayed next to the phone. Dining Room Situated off the main concourse on the ground floor. Electrical Adaptors Please note that electrical adaptors which have been purchased out with the UK often are unearthed and therefore do not meet British electrical safety standards. To ensure the safety of all buildings we would request that all guests purchase an adaptor which meets the regulations from a local retailer to use with their equipment. Emergencies if you have an emergency between 8pm and 8am you should phone the University Security and Response Team +44(0)1334 468999. Please remember this is an emergency facility only. Fire Details of fire procedures can be found on the back of your bedroom door. You should familiarise yourself with all the fire exits. Please note: fire alarms are tested every Tuesday between approximately 11.00am and 11.45am. If you require any help to evacuate in an emergency, please contact a member of staff as soon as possible after arrival. General Enquiries Reception is open daily, please do not hesitate to ask the staff if you have any queries. Internet All guests can access wifi via BT openzone. Please ask at reception or the office for further information. Keycard On arrival you will be issued with a room keycard. Please note the front doors are locked at 11.00pm. It is requested that you carry your room keycard with you – remembering to hand it back to reception before your final departure. Laundry There are laundry facilities (card operated) in the residence and an iron and ironing board is available for guests to use. Cards can be purchased from reception. Maintenance Minor repairs, replacements of light bulbs etc. will be attended to as soon as possible. Please report any issues to Reception for prompt attention. Room Temperature in order to maintain a comfortable temperature a thermostatic valve has been fitted to your radiator, it is controllable from your room during the morning and evening. Should you experience any difficulties please contact the reception. Noise Please keep noise to a reasonable level, especially after 11.00pm. Security All efforts are made to ensure the premises are secure. Please ensure your room is locked at all times when not occupied. The University cannot accept responsibility for loss or damage to personal property. Smoking/Vaping Agnes Blackadder Hall is a no smoking/vaping residence. We would respectfully request that visitors do not smoke/vape in the building or at the front entrance. Taxi A free phone service is available in the reception area. University Sports Centre Facilities and equipment are available for most sports, including a fitness suite and personal trainers. For further details contact the Sports Centre using the internal telephone calling extension 2190. Visitor Information Centre At 70 Market Street, is at your service to help you make the most of your time in St Andrews. Postal Address: Agnes Blackadder Hall North Haugh, St Andrews, Fife KY16 9XW Reception may be contacted on ext. 7000/7002 Should you experience any difficulties or problems with our service, please contact the Residential Services Manager as soon as possible. Reception: +44 (0)1334 467000/7002 Covid-19 Update We are looking forward to welcoming you to Agnes Blackadder Hall this summer. Due to COVID restrictions things will be a little bit different this year but we know that you will still be able to enjoy your stay with us. Reception will be open 8am – 8pm You can contact us at: Agnes Blackadder Hall North Haugh St Andrews KY16 9XW 01334 467000 [email protected] COVID Safety Measures • Please wear a face covering in all public areas of the hall. • Please follow directional and social distancing signage. • Please wash your hands frequently and use hand sanitiser located at the entrance and exit to the building. • Please familiarise yourself with the Scottish Government Guidance on COVID as this may be different to the guidance in your local area. • We recommend that you take a Lateral Flow Test prior to travel. Do not travel if you or anyone in your household get a positive test. • Do not travel if you or anyone in your household has COVID 19 Symptoms. • Do not travel if you are coming from a Level 3-4 area in Scotland or the equivalent in England, Northern Ireland or Wales. • We cannot offer quarantine accommodation for international travellers so if you are arriving into the UK please make arrangements to complete quarantine elsewhere. • You must complete the Track and Trace information • We are not able to provide free amenities such newspapers in public areas of the hall. Any seating provided in public areas must only be used in line with the Scottish Government Guidance on indoor mixing. • If you, or any member of your household, start to experience COVID 19 symptoms while you are here please let us know. Current guidance is that you should check out, travel home and isolate at home. If this is not possible, please let us know and we will put measures in place to support you. Check In To give us extra time to clean your room, check in will be from 3pm. When you arrive, please follow the signs to reception and follow the social distancing and directional signage. Please use the hand sanitiser at the entrance or by reception. Only one person should collect keys from reception, other guests should wait outside with luggage. The window in your room will be open for your arrival to ensure that it is well ventilated. Cleaning Services Your room will be cleaned and ventilated prior to your arrival. A cleaning seal will be placed on the door to confirm that it has been cleaned and disinfected to a high standard. Touchpoints throughout the hall will be cleaned and disinfected on a regular basis. For groups and conferences our staff will not service your room unless your stay is over four nights. Towels for the duration of your stay will be left in your room, dirty towels and any excess rubbish should be placed outside your door in the bags provided. These will be collected throughout the day until 7pm. If you need additional towels or cleaning in the event of an emergency please contact reception. If you are staying over four nights, on the fourth day a member of our team will clean and disinfect your room, including changing linen, towels and removal of rubbish. Our staff will ask you to leave the room to allow this to happen and ask that you leave the window open for ventilation. Check Out Check Out time is 10am and we ask that you return your keys promptly to allow us time to prepare the room for the next guest. When returning keys only one person from the group should visit reception. We are not able to offer luggage storage at this time. Catering If you are visiting ABH as part of an organised group, event or conference your group leader will inform you of catering arrangements. Meals will be table service in the Dining Room and you must wear a face covering, except when sitting at your table. The Dining Room is a 1m social distancing area. If you are visiting ABH as a leisure guest your booking is room only and you cannot take meals in the dining room. Wi-Fi Free Wi-Fi is available for all guests throughout the complex, accessible through BT Openzone after opening your web browser. 01 Parliament Hall 12 The Castle 23 Byre Theatre 02 David Russell Apartments 13 The Cathedral 24 St Andrews Botanic Garden 03 Lower College Hall 14 St Rule’s Tower 25 Craigtoun Country Park 04 Medical & Biological Sciences Building 15 Blackfriars Chapel 26 St Andrews Museum, Kinburn Park 05 Younger Hall 16 Holy Trinity Church 27 Preservation Trust Museum 06 University Library 17 Queen Mary’s House 28 St Andrews Aquarium 07 Andrew Melville Hall and 18 Martyrs’ Monument 29 Cinema Agnes Blackadder Hall 19 St Mary’s on the Rock Chapel (ruins) 30 Wardlaw Museum 08 McIntosh Hall 20 West Port 09 St Salvator’s Hall, Chapel & Quadrangle 21 The Pends 10 John Burnet Hall 22 Mill Port 11 St Regulus Hall 12 University Hall and Whitehorn Hall 13 University Sports Centre 31 West Sands 39 Royal & Ancient Golf Club 44 Town Hall 32 East Sands 40 The Old Course 45 Bus Station 33 Harbour and Old Pier 41 Swilcan Bridge 46 Police Station 34 Tennis 42 St Andrews Links Clubhouse 47 Post Oce 35 Bowling 43 British Golf Museum Visitor Information Centre 36 Putting Public Toilets 37 Fife Coastal Path Parking 38 East Sands Leisure Centre Community Hospital The University of St Andrews is a charity registered in Scotland, No: SC013532 The University of St Andrews is a charity registered in Scotland, No: SC013532.
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