Virtual Possessions Project The Process of Building a Teen’s Bedroom

Fall 2010 Human-Computer Interaction Institute Carnegie Mellon University Table of Contents / Project Overview

03 / Project Overview We live in a world increasingly filled with virtual possessions. We characterize virtual possessions to include the many objects that are losing 04 / Environment their lasting material form, such as books, music, photos, plane tickets, 04 / 1. Bedroom Setup and money. In addition, we also consider them to include things that never 05 / 2. Décor traditionally had a material form, such as video game avatars; electronic messages including email, SMS, IM and status updates; social networking 06 / Script & Roles profiles; personal behavior logs, such as purchase histories; visited locations 08 / Scenes from services such as brightkite.com; and a listing of activities, such as jogging routes from MapMyRun.com. It appears that the convergence of 08 / 1. Socially Reactive Bedroom social and cloud computing, along with the growing presence of mobile 09 / 1-1. Default Screen and Personal Notifications media players and networked mobile phones/computers has produced 15 / 1-2. Similarities and Differences Among Friends a new world in which people both carry and ubiquitously access large collections of virtual possessions. 19 / 1-3. Parent Button HCI researchers and practitioners have focused on how the digital can 22 / 2. Bedroom Quilt improve performance in terms of efficiency and effectiveness, however 24 / 3. Gift Giving little work has investigated how the form and presentation of an immaterial 27 / 4. Postcards thing might modify its value. This research project takes a step towards better understanding (i) ways in which technologies might enable people 30 / 5. Multiple Self Presentations with richer opportunities to construct value with their virtual possessions, (ii) how virtual possession might be more meaningfully materialized in people’s everyday lives, and, importantly, (iii) the potential social appropriateness and acceptability of these kinds of technologies as we look toward near future design opportunities.

We focused on teenagers as an initial group to begin exploration in this emerging space for 3 primary reasons. They are deeply occupied with the process of constructing their identities; they are heavily engaged in digital media, online communication, and use of interactive technologies; and they are on the vanguard of social and cloud computing, embracing these emerging technologies and actively defining the behavior and social mores of these products. In what follows, we describe the process through which a teenager bedroom was constructed, as well as the script and attendant screens for the enactments we engaged teenage participants in.

2 3 / Environment

1. Bedroom Setup 2. Décor

In order to observe teenagers’ natural interactions with technology in their Posters lent immediate characterization to the room. However, they were also bedrooms, we sought to design a “singular” bedroom that is not generic. the most tricky to pick out. Decorating the room for a specific age range is We aimed to create a specific, detailed bedroom that evokes the feel of challenging. Teenagers are very sensitive to how they appear. Artifacts in the the teenagers’ real bedrooms back home. Our choices are based off of room could not be too juvenile or too mature. photographs obtained from prior research in teenagers’ actual rooms. We decided that the Black Eyed Peas were relevant to 14 year olds as well A challenge we immediately encountered was the sterile and utilitarian as 17 year olds. Most teenagers are interested in music bands. They are also atmosphere of the academic building we were using for our study. To mask usually interested in movies, though Avatar may be for a slightly older crowd. this, we hung bamboo blinds to section off a corner of the room and made a However, we are confident with our choices in posters. One participant white-paneled closet door out of foam-core. It made a significant difference. mentioned that she loved Toy Story 3.

We intentionally selected mismatching and old furniture. We decided to steer The process of decorating the environment evolved hand-in-hand with the clear of Ikea-style furniture in favor of clunky, robust furniture that looked like direction of our study. We could not design our scenarios without the space they have been around for many years. We purchased lamps to give the room but we also could not design the space without the scenario. For example, warm, natural lighting instead of the cold fluorescent bulbs of the office. the bedspread is white because we decided to project an image onto it and a pattern or any other color would make it difficult to view.

4 5 the participant at ease. Hopefully, candidness will encourage the participant to follow suit and begin visualizing the scenario as her own.

Most of the enactments depend on the participant. There are some teenagers who are creative and will elaborate on a scenario with their own interpretations. Others are very quiet and will not be as descriptive and comfortable with acting out their role. Regardless, our study has yielded interesting results.

DIALOGUE: BEDROOM TOUR fit into your life. After each scene, we’ll ask some • Welcome to the Bedroom! questions. • Role: You are acting as if this is your room. • No right or wrong answers. We want to see what you • Integrate room décor into participant’s role: You are into think. the Goo Goo Dolls. You like Toy Story 3. You like sports. • Questions? • Here are the screens. This is all your texts, emails, and • Turn off your cell phone and keep it on table. calls. There’s Goo Goo Dolls. Photos from Facebook. • In return, here is a new phone for you. To read texts, • Scenarios: We’ll prep you for each scenario and tell you just peel off post-its. Here is a “Mom Button” for We had to decorate the Bedroom to To support specific genders, we had We also purchased used dolls, birthday what you are acting out. Do what you would do if this the screens. If you want to change the screens to be suitable for both female and male items in a concentrated location to easily cards and random trinkets from Goodwill was your bedroom. something more mom-friendly, press this button. participants. remove for a different gender participant. to give the impression that an actual • Try to reflect and think about how these things would • So! Let’s start our first scene! person lived there. With this in mind, we made decisions For males, we had a war strategy com- based on what both genders would puter game on the desk and a bulletin And for the finishing and unifying touch, find appropriate. Therefore, we chose a board designated for boys. For females, we scattered crumpled papers around The study begins with greeting partici- pants, giving a tour of the bedroom (dia- poster of the Black-Eyed Peas instead of we had makeup and jewelry with a bul- the room because most teenager’s logue above), and handing them props Justin Bieber. letin designated for girls. room is messy. used in the study—a cell phone and “Mom Button” made out of foam-core.

/ Script & Roles

Our process of running participants is far from a controlled, formal experiment. We are attempting to draw out the nuances and inarticulated reactions to technology in potential futures. We value qualitative data. Therefore, our script is intentionally flexible to allow for spontaneity. The dialog and sequence within the script is a guideline. It has been a convenient order of events but straying from it is acceptable and even encouraged.

To run the study, we found that a minimum of two people are needed. Each person plays two separate roles. The main researcher will be the interviewer as well as the “Mom” or “Dad.” The research assistant explains the scenarios and environment and also plays the “Confederate.”

The Confederate acts as the participant’s friend in a few scenarios. Her role is to set an example for the participant in acting out imaginative roles. More than adhering to the script or an experimenter’s role, the Confederate should put

6 7 / Scenes 1-1. Default Screen and Personal Notifications

For the first part of the scene, the par- 1. Socially Reactive Bedroom ticipant enters the room alone, checks the text messages and is given a chance For many teens, their interests and experiences are captured in the form of to look at the screens. By creating a con- virtual data­—music, photos, messages exchanged with friends, etc. In this text where they have an exam to study enactment, such data is presented on the wall screens in the bedroom and for, we intended that the screens would changes depending on the context. We broke the scenario into three parts to not draw her full attention, but rather establish various contexts: when the participant is alone in the room, when existing as an ambient fixture just like a friend visits, and when mom (or dad) enters the room. The goal was to other furniture or posters on the wall. understand 1) if the data displayed on the wall is perceived differently than when it only exists online and is accessed through mobile devices or computers, and 2) what kinds and how much of the data participants feel comfortable being Screen Design: Boy’s (top), Girl’s (bottom) displayed for others to see or keeping private. Most of the design is identical for boy and girl participants except for the color Script scheme and some content that fits one gender but not the other.

DIALOGUE: EXPLAIN SCENE “What’s that? [communication visualization]” We observed the participant in the room • You have a test on Romeo and Juliet on Friday. “Wow, we talked about EMILY/JOE that much? And and had the message notifications (im- ages below) disappear after she checked • Your friend, who will be played by me, is coming over Romeo and Juliet. I’ll be happy when this test is over.” the messages. really soon. “Remember when we watched that? So fun.” • Right now, you’re at dinner with your parents. 2 buzzes “Halloween! Wow, that’s when we didn’t even know on your phone- can’t check it now. Dinner over- going each other!” back to your room. “That party last month was SO fun! But I hope your • Go study!!! mom doesn’t find out about that…” “That girl’s pretty hot. / Nice abs on that guy.” IN THE SCENE 1-3. Parent Button 1-1. Default Screen and Personal Notifications • “Mom” (or “Dad”) knocks. • Screen with text notifications already up. “[Name]! I have your laundry! Can I come in?” • Participant enters bedroom alone. • Friend waits to see if participant will go to the remote. • After participant checks each message, fade screens. “Quick! Get the remote! Change the screens!” 1-2. Similarities / Differences among Friends • When Participant presses button, change to “Parent • “Friend” knocks. Enters. Screen”. “Hi! Hope you finished the reading. We have so much • “Mom” (or “Dad”) enters. to study!” ”I’m coming in now… So how’s studying going?” • Slowly update screens to friends. Sequentially change. “Okay, have fun studying, you two.” • “Friend” looks at the display. • “Mom” (or “Dad”) walks out. ”Oh! It’s me now!”

8 9 Screen Design: Boy’s (top), Girl’s (bottom)

The screen at the top most layer shows of their communication with friends. This top right portion of the wall screen used to help participants quickly grasp The bottom layer screens display the the contact history between friends. It Other screens show the photos and displays the recent contact inforamtion: the gist of the concept on this screen photos of participant’s sport activities. is rather abstract to give participants a posters from a TV show popular among sender’s name, message type, and without having to spend a long time Without any captions or comments, feel for how the system could provide teen girls, and the word clouds of fre- received time. Similar to the contact his- reading it, which would interfere with these photos meant to sit back in the the information that they might not be quently used words in participant’s text tory screen on its left side, this reveals the flow of the scene. background as the photos in the physical aware of: the frequency and the pattern and email messages with friends. the participant’s communication pattern. photo frames do in many teens’ bed- The icons and simple timeline were room.

10 11 Screen Design: Boy’s (top), Girl’s (bottom)

These screens contain the images that of having displayed in their kids’ room. The collage-like layout was used in the This part of the screen is mainly devoted “Now Playing” screen was intentionally reflect participants’ interest, conversa- These images were intentionally chosen top most screen to mimic the physical to the music related content: the album kept simple to avoid visual clashes with tions around it with friends, and the to test the idea of giving a control to in- colllage teens often create and display covers and the tweets from the artist other more prominent screens. content “not safe for parents.” These stantly switch the screen content in the to decorate their bedroom. and displays the song currently playing. include the photos and comments from presence of parents (tested in the third parties, and the images from com- part of this scenario, “Socially Reactive mercials that parents could disapprove Bedroom”).

12 13 Initial Sketches 1-2. Similarities and Differences Among Friends

In this scene, when the friend enters the bedroom, the wall screens transition to the content about the contact history and the shared experiences between the two. As the images below show (right: boy’s, left: girl’s), most of the peripheral screens remain the same and the center ones and the one in the bot- tom right corner change. To differentiate these screens from the ones that stay, a different background color is applied.

The calendar in the left most screen contained frequently used words placed consistent with the scenes used in the was intended to remind participants on top of the lines whose thickness scenario 5,“Multiple Self Presentations.” of events and activities and help them denoted the amount of communication. with scheduling. However, the previ- In this design, the clarity of information The look and feel of the word cloud ous research revealed that teens rarely seemed to be sacrificed in favor of keep- in the bottom left corner was not real have a systemized way of managing ing the screen simple and abstract. To enough­—only slight changes in font size their schedules. This made this content solve the problem, label and icons were and a monotonous layout. Later, using irrelevant. As a result, this screen was added in the final design. “Wordle” (http://www.wordle.net/) al- changed to display family photos. lowed us to generate a more plausible The top right corner showed the design with little effort and time. The contact history was displayed in the participants’ the sport activities. It was top right corner screen at the top layer. It changed from softball to tennis to be

CONTACT HISTORY IN THE PAST WEEK RECENT CONTACT CONTACT HISTORY IN THE PAST WEEK RECENT CONTACT with my cousins 2 hrs ago 1 hr ago 30 mins ago 10 mins ago 2 hrs ago 1 hr ago 30 mins ago 10 mins ago

txt txt txt txt Cindy Dan Dan Cindy Had such a great time at Julia Matt Matt Julia the Kite Festival on Long Cindy txt Stacie txt Beach with my family! txt txt Andy Andy Cindy Dan Lena Mita Amy Matt

Lara Cindy Dan Andy Matt Jenny Amy Lara

BLACK EYED PEAS BLACK EYED PEAS

NOW PLAYING NOW PLAYING

it’d be freakin’ this car is sick! I want this skirt. These leggings are awesome to drive love this front grille. super cool! this car! yo, so true. classic BEP on We just landed in fortaleza brazil... (Where think I saw similar BEP on We just landed in fortaleza brazil... (Where shotgun! In The End oh, it’s so you! In The End is the way to go. we start our south american tour) stuff at Forever 21. we start our south american tour) Linkin Park Linkin Park You’re so wasted... You’re looking very oh... no... gorgeous my ladies :)

Hilrarious party @DK7! Everyone An awesome girls should’ve come out night in at susie’s. <3 and joined us! You girls are crazy!

Each set of screens (left: boy’s, right: each time a new scene was introduced. girl’s) used two different background The final design reduced such a visual colors. This seemed to distract the noice by applying one background color viewers and take the focus away from to all screens. the changes in content that happened at

14 15 Screen Design: Boy’s (top), Girl’s (bottom) Screen Design: Boy’s (top), Girl’s (bottom)

In the contact history section, the fre- scheme are carried from the default quency of communication is visualized screens for consistency. This aims to in an abstract form and the word cloud surface the communication pattern the of frequently used words is displayed in two friends may not be aware of, help- the background. The icons and the color ing them reflect on their relationship.

The top two screens contain photos and The bottom screen displays the photos The design of these screens, consistent- images that remind the two friends of from the past when the friends did not ly with other ones in this scene, takes a the experiences and interests they share know each other. This aims to find out form of simple photo frames laid out like with each other. Most of the content if teens would feel comfortable with a collage. is associated with a specific event as a and see values in the idea of system’s reminiscence of their past and a trigger digging the data from their past and for a conversation. displaying, and if so, how far back would be appropriate.

16 17 Initial Sketch 1-3. Parent Button

In this scene, while the friend is with the Some screens switch back to default participant, mom (or dad) knocks on the and others, as the image below high- door to drop the laundry. The friend hints lights (right: boy’s, left: girl’s), change to at using the “Parent Button” to switch display the content more appropriate for some of the content the participant may parents. not want her parents to see.

In the initial design, the screens for this The shared photos section was changed the interest of the teens who were in scene (friend’s visit) did not make a clear so they are event based instead of a col- the age range we targeted in this study, visual distinction from the rest. This lage of random photos. 14–17. seemed to scatter viewers’ attention. Even within the screens containing the The selection of the artist, Justin Bieber, contact history, the lack of clear hierar- was changed in the final design because chy added to this visual clutter. it did not seem to appropriately reflect

18 19 Screen Design: Boy’s Screen Design: Girl’s

This transition of the screen is meant Like the boy’s screens in the previous to display the content that is “ok” for page, the content on the girl’s screens parents to see; the contact history is changes in the presence of parents; replaced by family photos; the church the contact history is replaced by fam- group activity photos replace the party ily photos; the volunteering activity photos and are promoted to the top photos replace the party photos and are layer screen; the image with a girl in promoted to the top layer screen; the bikini was replaced by a car poster. image with a shirtless guy was replaced by the two girly illustrations.

20 21 2. Bedroom Quilt Bedspread Design

This concept tests the idea of aggregating a teen’s social information in an abstract heat map embedded in their quilt. The quilt would reflect information in real time, which might include new photos or wall posts on Facebook, text messages and emails. We were trying to understand boundaries and values of having your personal information wrapped around you and always present while you were sleeping.

Script

PREP • Then get into bed and pretend you’re going to sleep. • Switch computer projector cable to bed projector. • In the morning, “Mom” will wake you up to get ready • Project quilt screen on bed spread. for school.

DIALOGUE: BEDROOM TOUR IN THE SCENE • Bed spread fabric itself changes colors. • Participant walks into bedroom alone. • Bars show status updates (texts, photos, Facebook, • After Participant gets into bed, update quilt bars. comments emails) and change depending on how many unread • Mom knocks. comments comments items you have. “[NAME], get ready for school! You’re gonna miss the bus!” DIALOGUE: EXPLAIN SCENE

• Participant gets up and sees new screen. Turns lights photos photos photos • You just got home and are going to bed. on, puts on shoes, runs out. email email email texts • When you enter, kick off your shoes, turn the light off. texts texts calls calls calls wall wall wall

This enactment takes place in the eve- ning after dinner. Teen participants turn off the lights and go to bed. The enact- ment only lasts for about five minutes, The final design is a simple bar chart plaining the content and context should time, three of the bars grow bright and during which time the bedspread gradu- with large type. Using bars as a pattern the participant forget while in the middle vary in height. The final state of conveys ally grows brighter to reflect incoming maintains the feel of a real quilt that of an enactment. that the teen has new content on her information. might be found on a teen’s bed. Adding wall, new photos and new email. labels to each bar in a large type size The graphics begin as dark, subtle pat- This enactment has not produced much adds playfulness, but also aids in ex- tern, suggesting no new content. Over reaction as we would have hoped. We hypothesize that this could be for a variety of reasons. First of all, we were Initial Sketches trying to simulate dynamic graphics that would be embedded in the fabric of The design needed to be gender neutral the bed. Because we projected it from and teenager appropriate. In other above, the light source was very intense words, not too child-like yet simple and and thus perhaps felt too present. The graphic to convey dynamic information. goal was for the information to be sub- I explored a variety of techniques for tle. Additionally, projecting information showing emphasis and change includ- on a bedspread might not have been the ing color, scale and weight. Some of my best location. inspiration was Marimekko patterns

22 23 3. Gift Giving Screen Design The overall color scheme and the choice This enactment aims to find out how teens perceive the value of virtual MY PLAYLISTS of musician, Black Eyed Peas, intended music playlist gifted from friends when it is made present in their physical Hot & Cool 1. Bad Romance Summer 2010 2. Good Girl Gone Bad 7 songs 3. Day ‘N’ Nite to be gender neutral. Along with gifted 4. This is Us environment; the playlist is displayed on the wall screen with associated data 5. Poker Face BLACK EYED PEAS 6.How we do it LYRICS WORD CLOUD 7. Just Stand Up playlists from friends, other music- curated by the gift giver that reminds the experience shared between friends. related contents such as album arts and word cloud of lyrics are displayed. Script

GIFTED PLAYLISTS from Matt

1. My Humps NOW PLAYING PREP 1. White Horse2. Where is the Love • You’re about to go to a sports game with your parents 1. Because Black Eyed Peas 2. Today Was A Fairytale 1. Daydream 3. I Gotta Feeling 1. Everyday 2. Little to 1. Happy Birth 2. He’s the 3. Mine I Gotta Feeling 1. White Horse 2. Honesty 2. Deja Vu 3. Best of 4. Boom Boom Pow! 2. Today Was 3. One time 3. Resentment 3. If I were a 4. You Belong With Me songs 3. Mine 4. Good Gi 4. You Belong 4. Hello 4. Beautiful 4. Fly away 5. Let’s Get Retarded 403 5. Love Story 5. Love Story Sep. 25. 2010 and your friend’s going to join you soon. 5. Sure Looks 6. Be My Lov 5. Sweet D 5. Mr. Rad 6. Jump Then • Project gift-giving screen. 6. Heard’Em All 6. Sunrise 6. Let’s Rock 6. Imma Be 75 F Me playlists 7. Doesn’t Mean Anything 28 7. I Rememb 7. Another One 7. Sexy 55 F 8. Runaway PLAYED MOST • Have songs ready. • So now you can go into your room and listen to music! Craving for the ice cream we had there. It was by plays I Gotta Feeling MY PLAYLISTS 72 far the best! Yum :9 SHARED 55 plays Beautiful Liar It was definitely worth 47 plays Single Ladies songs 79 staying until night. :) songs DIALOGUE: BEDROOM TOUR IN THE SCENE playlists 278 11 17 playlistsHotMatt & Cool 1. Bad Romance Summer 2010 Remember? this was • These screens are when you are listening to music. • Start music as participant enters room. our favorite ride! lol!2. Good Girl Gone Bad 7 songs • You can see what’s “Now Playing”. • Friend knocks and walks in. 3. Day ‘N’ Nite 4. This is Us • A friend gave you this playlist as a gift. They specifically “Sorry, I’m a little late. Your parents said we could wait a 5. Poker Face In the scene, one song from the gifted BLACK EYED PEAS 6.How we do it playlist is playing. This primary part of put these pictures and comments in for you. few more minutes. They’ll call us when it’s time to go.” LYRICS WORD CLOUD 7. Just Stand Up • These are other playlists from friends. You can see “Oh, I love this song!” interface shows what is currently play- shared songs and playlists between you and your friend. “I forgot how fun that trip to Kennywood was! What’s ing, “I Gotta Feeling,” and the content • This corner is album artwork and word clouds of the this? I didn’t tag these [map, weather].” that reminds the shared experience with song. And this corner is all your other normal playlists. • Wait another 30 sec. Mom knocks. the gift giver. Some are curated by the “Okay guys! Time to go!” gift giver such as photos and comments, DIALOGUE: EXPLAIN SCENE and others are generated by the system such as weather and location informa- tion and lyrics word cloud.

In an attempt to avoid being rigid or GIFTED PLAYLISTS monotonous, the design uses a radiating from Matt form of layout. This helps portray the hu- 1. My Humps NOW PLAYING man touch put into creating the playlist 1. White Horse2. Where is the Love 1. Because 2. Today Was A Fairytale Black Eyed Peas for a friend. 1. Daydream 3. I Gotta Feeling 1. Everyday 2. Little to 1. Happy Birth 2. He’s the 3. Mine I Gotta Feeling 1. White Horse 2. Honesty 2. Deja Vu 3. Best of 4. Boom Boom Pow! 2. Today Was 3. One time 3. Resentment 3. If I were a 4. You Belong With Me songs 3. Mine 4. Good Gi 4. You Belong 4. Hello 4. Beautiful 4. Fly away 5. Let’s Get Retarded 403 5. Love Story Sep. 25. 2010 5. Sure Looks 6. Be My Lov 5. Sweet D 5. Mr. Rad 5. Love Story 6. Jump Then 6. Heard’Em All 6. Sunrise 6. Let’s Rock 6. Imma Be 75 F Me playlists 7. Doesn’t Mean Anything 28 7. I Rememb 7. Another One 7. Sexy 55 F 8. Runaway PLAYED MOST Craving for the ice cream we had there. It was by plays I Gotta Feeling 72 far the best! Yum :9 SHARED 55 plays Beautiful Liar It was definitely worth 47 plays Single Ladies songs 79 staying until night. :) songs playlists 278 11 17 playlists Matt Remember? this was our favorite ride! lol!

24 25 The top right corner of the interface is 4. Postcards MY PLAYLISTS devoted to displaying “My Playlists” and a word cloud of lyrics from one of the In this enactment, the teen participant is hanging out in her room and her Hot & Cool 1. Bad Romance songs. As secondary content, its design Summer 2010 2. Good Girl Gone Bad mom brings her some mail, which includes two Virtual Possessions postcards. 7 songs 3. Day ‘N’ Nite intends not to interfere with the main 4. This is Us 5. Poker Face part of the display— the song currently The postcards help to remember the past by gathering information from the BLACK EYED PEAS 6.How we do it LYRICS WORD CLOUD playing and the associated content. web about a participant’s past. The postcards include photos, facts, quotes and 7. Just Stand Up stats both positive and negative.

Our goal was to understand the concept of making the virtual, tangible, which was a finding from past research about teens printing out photos or conversations. We were also trying to understand the value of metadata automatically constructed by a computer versus information that is personally The three screens on the top left portion collected and curated by the user. We were curious to learn if the computer generated postcard felt creepy like Big Brother, or if it provided useful and of the wall display showsMY PLAYLISTS the images re- nostalgic information. GIFTED PLAYLISTS lated to the currently playingMY PLAYLISTS song. This from Matt includes album arts, concertHot posters& Cool and 1. Bad Romance Summer 2010 2. Good Girl Gone Bad 1. My Humps Hot & Cool 1. Bad Romance NOW PLAYING other photos of the artist. 7 songs 3. Day ‘N’ Nite 1. White Horse2. Where is the Love Summer 2010 2. Good Girl Gone Bad 4. This is Us Script 1. Because 2. Today Was A Fairytale Black Eyed Peas 7 songs 3. Day ‘N’ Nite 1. Daydream 3. I Gotta Feeling 1. Everyday 2. Little to I Gotta Feeling 5. Poker Face 1. Happy Birth 2. He’s the 3. Mine 4. This is Us 1. White Horse 2. Honesty 2. Deja Vu 3. Best of 4. Boom Boom Pow! 2. Today Was 3. One time BLACK EYED PEAS 6.How we do it 3. Resentment 3. If I were a 4. You Belong With Me songs 3. Mine 4. Good Gi LYRICS WORD CLOUD 5. Poker Face 4. You Belong 4. Hello 4. Beautiful 4. Fly away 5. Let’s Get Retarded 7. Just Stand Up 403 5. Love Story 5. Love Story Sep. 25. 2010 5. Sure Looks 6. Be My Lov 5. Sweet D 5. Mr. Rad BLACK EYED PEAS 6.How we do it PREP • Your Mom is going to drop off some mail. Sort through 6. Jump Then 6. Heard’Em All LYRICS WORD CLOUD 6. Sunrise 6. Let’s Rock 6. Imma Be 75 F Me playlists 7. Doesn’t Mean Anything 7. Just Stand Up 28 7. I Rememb 7. Another One 7. Sexy 55 F • Power down both projectors. those and look at them. 8. Runaway PLAYED MOST • Now you can go into your room and read a book. Craving for the ice cream • Get postcards together, along with other mail. we had there. It was by plays I Gotta Feeling 72 far the best! Yum :9 SHARED IN THE SCENE 55 plays Beautiful Liar DIALOGUE: EXPLAIN SCENE It was definitely worth 47 plays Single Ladies songs 79 staying until night. :) • You’re going to get some postcards that will be • Participant enters room. songs playlists 278 automatically generated from your computer and mailed • Mom enters. 11 17 playlists Matt to you. “Here’s your mail. Make sure you don’t throw anything Remember? this was important away…” our favorite ride! lol! • It will have a summary of your activity and a picture. GIFTED PLAYLISTS In the bottom left corner are “Playlists • Wait for Participant to look at postcards. from Matt GIFTED PLAYLISTS from Friends” and a simple information 1. My Humps from Matt graphic that comparesNOW PLAYING gift giver’s and 1. White Horse 2.1. WhereMy Humps is the Love 1. Because 2. Today Was A Fairytale my playlists—how NOWmanyBlack PLAYING Eyed songs Peas and play- 1. Daydream 3. I Gotta Feeling 1. Everyday 2. Little to 1. White Horse2. Where is the Love 1. Happy Birth 2. He’s the 3. Mine I Gotta Feeling 1. White Horse 2. Honesty 1. Because 2. Deja Vu 3. Best of 2. Today Was4. ABoom Fairytale Boom Pow! Black Eyed Peas 2. Today Was 3.1. One Daydream time lists each has and how many are shared. 3. Resentment 3. If I were a 4. You Belong3. With I Gotta Me Feeling songs 3. Mine 1. Everyday 4.2. Good Little Gito I Gotta Feeling 4. You Belong 4.1. Hello Happy Birth 4. Beautiful 4.2. Fly He’s away the 3. Mine 1. White Horse 2. Honesty 5. Let’s Get Retarded 403 5. Love Story Sep. 25. 2010 2. Today Was 5.2. Sure Deja Looks Vu 6. Be My Lov 5. Sweet D 5.3. Mr. Best Rad of 5. Love Story4. Boom Boom Pow! 6. Jump Then 3. If I were a 3. One time 3. Mine 6.3. Heard’Em Resentment All 4. You Belong With Me songs 6.4. Sunrise Fly away 4. Good Gi 6. Imma Be 4. You Belong 7.4. Doesn’t Hello Mean Anything4. Beautiful 6. Let’s Rock 5. Let’s Get Retarded 75 F Me 403playlists 5. Love Story As theSep. 25. purpose 2010 of the study is to test 5. Sure Looks 6. Be My Lov 7.5. I SweetRememb D 5. Mr. Rad 5. Love Story 55 F 28 6. Jump Then 7. Another One 6. Heard’Em All 7. Sexy 6. Sunrise 6. Let’s Rock 6. Imma Be 75 F playlists 7. Doesn’t Mean Anything 8. Runaway Me 7. I Rememb the boundary55 F of acceptance of new PLAYED MOST28 7. Another One 7. Sexy 8. Runaway Craving for the ice cream ideas, the content and the exact way it we had there. It was by PLAYEDplays MOSTI Gotta Feeling 72 farCraving the best! for the Yum ice :9 cream plays SHARED is displayed per se is not meant to be we had there. It was by 55 plays BeautifulI Gotta Feeling Liar 72 far the best! Yum :9 plays SHARED It was definitely worth 47 plays Single Ladies songs evaluated. The simple design here gives 55 Beautiful Liar staying until night. :) 79 It was definitely worth 47 plays Single Ladies songs songs playlists 278 a enough feel for participants to see staying until night. :) 79 11 songs playlists 278 playlists Matt how the screens might look, steering 11 17 17 playlists Matt them away fromRemember? getting this was caught in the our favorite ride! lol! details. Remember? this was our favorite ride! lol!

26 27 Postcard #2 Postcard Design The second postcard was intended to The voice of the postcards are conversational yet high level enough to make it be a negative memory where the teen’s believable that it was pulled off the internet by a computer. event was rained out, hence the dreary photo on the front. During the process Two postcards are used in the enactment. The event on each postcard is a we decided to make this postcard a positive memory. However we made a negative postcard about an event positive experience instead. During the that was rained out and included negative comments. That postcard was October 12, 2008 enactment we give the teen just one of introduced during the debrief to compare it against the positive postcards. Cedar Point amusement park the postcards and then show the oppo- site postcard during the debriefing. Postcard #1 I hate posing for pictures. One thing we might consider moving What uuup? When is this over? Ladies, you all look great! The idea for this postcard was to feel forward would be to match the positive Happy birthday experience with a positive photo rather to us! similar to the tagging device in Face- book. Adding quotes from the kids in than a rainy scene. the photo would be a layered piece of metadata and also add to the nostalgia of the specific event.

The back of the postcard was intended to feel like similar to a baseball card with On November 12, 2008 you: Went to Cedar Point amusement park. quick statistics about the teen which On October 12, 2008 you: You invited 8 friends. could be scraped together from the Went to Cedar Point amusement park. 5 friends attended: internet. Kelly Johnson, Jill Medvez, Kim Glassman, Nathan Gilbert, Jeff Smith You invited 8 friends. The weather was: Partly Cloudy, 75F 3 friends attended: Kelly Johnson, Jill Medvez, Kim Glassman You commented: “Hey what an awesome time. Remember how scared Kim was at The weather was: To: the top of all the coasters!?! LOL. Lets go again next year!” Thunderstorm; 65F Your friends commented: “Are we doing this again next year?? Will Kim come LOLOL” You commented: “I’ll come but never to the top of some of those rides again!” “Hey sorry for the bad weather. “The funnel cakes were sooo good... next time I’ll try not to drop Maybe we can go again next year.” mine on Jeff!”

Other events happening on November 12, 2008: Your friends commented: Pittsburgh Steelers vs. Cleveland Browns IN 2009… “Rain sucks.” “Are we doing this again next year?” Pennsylvania Chili cook off, Downtown Arts & Culture fare “We should’ve gone to the Steelers game” You listened to the Black Eyed Peas 1034 times. Other friends visiting Cedar Point amusement park in 2008: Jenny Davis, Sam Jenkins, Marlow Conway, Winston Matthews, You had 145 friends in your social networks. Other events happening on November 12 2008: Pittsburgh Steelers vs. Cleveland Browns; Celebrities visiting Cedar Point amusement park in 2008: Pennsylvania Chili cook off; Downtown Arts & Culture fare Ben Rothelsberger, Justin Beiber, Brittany Spears, Kings of Leon You tagged 78 people in photos. You were tagged in 38 photos. To: negative memories positive memories You untagged yourself from 9 photos.

You ‘liked’ Steven Miller’s pro le contents the most often. You sent the most emails to Samantha Davis. You responded the least frequently to Ben Smith.

28 29 5. Multiple Self Presentations Screen Design

Teens often project different selves to various groups of people in their lives. When currently manifested on Facebook, teens censor their comments and Tournament Bracket expression for all groups even though in person they may act differently. For this enactment, we were exploring how a teen’s multiple selves would look if they were all visible in one place.

Script “Party at my house Saturday! Congrats everyone!”

PREP DIALOGUE: EXPLAIN SCENE Wilson High School: Kiss My ASS Football Team: Crush ‘em • Project multiple self presentations screen. • You’re going to be reading in your room. Habitat for Humanity: One Life Family: All Outdoors • Foam core phone for text messages. • You might receive some texts or emails. When you do, you can just check them. How do you do that again? DIALOGUE: BEDROOM TOUR • Okay, great. Go ahead! 12.05.10 “Meeting shifted • These four screens are four profiles you have on to Jeff’s house. See everyone Cousin Jeremy’s Facebook. Each is an aspect of who you are. IN THE SCENE there!” birthday tomorrow! • So this corner is your sports team and these are the • Participant enters room. photos, comments, etc. that your teammates can see. • Trigger incoming text sound. Change screen to text The • This one is for your family. This one is for your social alert. Crew group and this one is for school. • Once Participant checks it, go back to default screen- • The screens update when you change things online. swoop into text visualization. • When you receive any texts or email, the screens will • Trigger another text. Change to text alert. Back to let you know. default screen when participant checks. • You can check your phone by peeling off a Post-It for the The wall display includes four personas, same teen—are symbolically unified curated. Some parts should feel like a next message or check your laptop. each with three screens. Each persona in a circle at the center of the display. bulletin board and other parts feel like is differentiated by color, labels, content, Although each quadrant incorporates posters. and profile picture. The different perso- persona-specific content, the overall nas—represented by four photos of the display is intended to feel messy yet

Tournament Bracket Tournament Bracket

TXT

“Team party at “Team party at my house on my house on Saturday! Saturday! Congrats Congrats everyone!” “Nadal is amazing!” everyone!” “Nadal is amazing!”

Wilson High School: Kiss My ASS Tennis Team: Rocket Serve Wilson High School: Kiss My ASS Tennis Team: Rocket Serve

Family: Spaghetti and Pierogies Family: Spaghetti and Pierogies Habitat for Humanity: One Life Habitat for Humanity: One Life

12.05.10 12.05.10 “Meeting shifted “Meeting shifted to Sharron’s to Sharron’s house. See house. See everyone there!” everyone there!”

Cousin Jeremy’s Cousin Jeremy’s birthday tomorrow! birthday tomorrow!

The The Crew Crew

Gramma’s 80th birthday and doesn’t Gramma’s 80th birthday and doesn’t look a year over 40! look a year over 40!

Content that appears on the wall display ground is newer than content in the During the enactment, the teen receives is not specifically defined, but might be background. Also, the smaller displays a text message from two different pulled from digital devices and the web. on the periphery of the display do not friends. Receiving a message will For example, text messages might be contain time-sensistive information. highlight that quadrant in yellow and aggregated into a tag cloud or upcoming dim out the other quadrants. This device events would appear. Additionally if a student has incoming reinforces the idea of four. different text messages or email, the quadrant personas The displays also suggest hierarchy specific to the sender will highlight. based on time. Content in the fore-

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“Team party at my house on Saturday! Congrats everyone!” “Nadal is amazing!”

Screen Design: Girl’s Wilson High School: Kiss My ASS Tennis Team: Rocket Serve

Family: Spaghetti and Pierogies Habitat for Humanity: One Life Tournament Bracket

12.05.10 “Meeting shifted to Sharron’s house. See everyone there!”

Cousin Jeremy’s birthday tomorrow!

“Team party at my house on Saturday! The Congrats Crew everyone!” “Nadal is amazing!”

Wilson High School: Kiss My ASS Tennis Team: Rocket Serve

Family: Spaghetti and Pierogies Gramma’s 80th birthday and doesn’t Habitat for Humanity: One Life This is the sport section. The teenage look a year over 40! girl is obsessed with tennis. The larger panel focuses on current events and the teen featured as an athlete. In addition This is the family persona. It includes 12.05.10 to photos, we included other current in- content that is safe even for grandma to formation such as a tournament bracket “Meeting shifted look at. The photos chosen were happy to Sharron’s which might help the teen keep track of and sunny. In considering the imagery a house. See her standing. Last, to round out the pas- everyone there!” teen might want to see about her family sion for tennis, we included more com- and her history, we included a photo mercial photos of famous tennis players. Cousin Jeremy’s of an old house. We wanted the family This section is not only about the teenbirthday tomorrow! section to allow for reflection and pride playing tennis but also the athletes she about where you come from and what it looks up to or admires. means to be a family.

The Crew

Gramma’s 80th birthday and doesn’t look a year over 40!

32 33 Tournament Bracket

“Team party at my house on Saturday! Congrats everyone!” “Nadal is amazing!”

Screen Design: Girl’s Wilson High School: Kiss My ASS Tennis Team: Rocket Serve

Family: Spaghetti and Pierogies Habitat for Humanity: One Life

Tournament Bracket 12.05.10 “Meeting shifted to Sharron’s house. See everyone there!”

Cousin Jeremy’s birthday tomorrow!

The “Team party at Crew my house on Saturday! Congrats everyone!” “Nadal is amazing!” Gramma’s 80th birthday and doesn’t Wilson High School: Kiss My ASS Tennis Team: Rocket Serve look a year over 40! This is the club section. Similar to the This section is about her friends and all Family:family section,Spaghetti it is benignand Pierogies and focuses Habitat for Humanity: One Life the parties and shows she goes to that on activities that the teen and her other she wouldn’t want her parents or tennis club members have done together. The coach to see. Here she can be a rebel. large section focuses on current events Photos from concerts and band post- and upcoming meetings. On the pe- ers are tokens from the thrill of doing 12.05.10 riphery the teen can keep tabs on other something her parents wouldn’t approve “Meeting shifted people in the club as well as recall past to Sharron’s conversations in the form of a tag cloud. of. The word cloud in the top screen are house. See a collection of conversations between everyone there!” her and her friends who belong in this crowd. Cousin Jeremy’s birthday tomorrow!

The Crew

Gramma’s 80th birthday and doesn’t look a year over 40!

34 35 Tournament Bracket

“Party at my house Saturday! Congrats everyone!”

Screen Design: Boy’s Wilson High School: Kiss My ASS Football Team: Crush ‘em

Habitat for Humanity: One Life Family: All Outdoors Tournament Bracket

12.05.10 “Meeting shifted to Jeff’s house. See everyone Cousin Jeremy’s there!” birthday tomorrow!

“Party at my house Saturday! Congrats The everyone!” Crew

Wilson High School: Kiss My ASS Football Team: Crush ‘em

Habitat for Humanity: One Life This is the sport sectionFamily: for theAll boy.Outdoors He is a obsessed with the Steelers and plays football himself. The images are active and tense. They feature him at This is the family section for the boy practice, but he also has his own cheer- persona. In contrast to the girl’s family ing crowd of parents and cheerleaders. section, the boy is depicted with an out- 12.05.10 The color is a jewel-toned red which is doorsy family. They are always going on “Meeting shifted more masculine and contrasts the blue to Jeff’s house. an adventure and eating together is an jerseys of his football team. Also as a See everyone Cousin Jeremy’s important family tradition. All four color there!” contrast to the active large section, the birthday tomorrow! backgrounds vary to support the idea of Steelers logo is meant to resemble a multiple selves. Color backgrounds for poster on your wall. the boy are deeper jewel tones that feel more masculine. In this case, the straw color background was meant to feel like fall, warm and vibrant. The Crew

36 37 Tournament Bracket

“Party at my house Saturday! Congrats everyone!”

Screen Design: Boy’s Wilson High School: Kiss My ASS Football Team: Crush ‘em

Habitat for Humanity: One Life Family: All Outdoors Tournament Bracket

12.05.10 “Meeting shifted to Jeff’s house. See everyone Cousin Jeremy’s there!” birthday tomorrow!

The “Party at my house Crew Saturday! Congrats everyone!”

Wilson High School: Kiss My ASS Football Team: Crush ‘em

This is the club section. Very few This section is meant to convey what Habitat for Humanity: One Life Family: All Outdoors it’s like to be a teenager, which includes changes were made to give this a more the parties, skateboarding, music and masculine feel. The overall color was just playing around. The background changed to slate blue and photos of color is more masculine and photos try the boy were integrated into the photo to convey a kid who is a social goofball. stacks. Everything else was intentionally The tag cloud was changed to include 12.05.10 gender neutral. conversations about sports, skateboard- “Meeting shifted ing and hot girls in class. to Jeff’s house. See everyone Cousin Jeremy’s there!” birthday tomorrow!

The Crew

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