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DPS Annual Report 2018–19

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With the exception of the Commonwealth Coat of Arms and where otherwise noted, all material presented in this document is provided under a Creative Commons Attribution 3.0 Australia (http://creativecommons.org/licences/by/3.0/au) licence. The details of the relevant licence condition are available on the Creative Commons website (accessible using the links provided) as is the full legal code for the CC BY 3.0 AU licence (http://creativecommons.org/licences/by/3.0/au/legalcode). The document must be attributed as the Department of Parliamentary Services Annual Report 2018–19. Aids to Access details Current Report Period (2018–19) Annual report Contact Officer—Nicholas Creagh Chief Operating Officer, Department of Parliamentary Services Phone: (02) 6277 8954 [email protected] www.aph.gov.au/dps A PDF version of this annual report is available on the Australian Parliament House website at www.aph.gov.au/dps ISSN 1832–0848 Letter of Transmittal from Secretary The Hon Tony Smith MP Senator the Hon Scott Ryan Speaker of the House of Representatives President of the Senate Parliament House Parliament House CANBERRA ACT 2600 CANBERRA ACT 2600 Dear Mr Speaker and Mr President Department of Parliamentary Services Annual Report 2018–19 I am pleased to present the Department of Parliamentary Services Annual Report 2018–19 in accordance with section 65 of the Parliamentary Service Act 1999 and section 46 of the Public Governance, Performance and Accountability Act 2013 (PGPA Act). The report includes the annual report of the Parliamentary Librarian as required by subsection 65(3) of the Parliamentary Service Act 1999. I am satisfied the annual performance statement is prepared based on properly maintained records in accordance with subsection 39 of the PGPA Act. As required by the Commonwealth Fraud Policy, I am satisfied that the department complies with section 10 of the Public Governance, Performance and Accountability Rule 2014. Yours sincerely Rob Stefanic Secretary 13 September 2019 Annual Report 2018–19 i LETTER OF TRANSMITTAL FROM PARLIAMENTARY LIBRARIAN Letter of Transmittal from Parliamentary Librarian The Hon Tony Smith MP Senator the Hon Scott Ryan Speaker of the House of Representatives President of the Senate Parliament House Parliament House CANBERRA ACT 2600 CANBERRA ACT 2600 Dear Mr Speaker and Mr President Parliamentary Library Annual Report 2018–19 In accordance with subsection 65(3) of the Parliamentary Service Act 1999 I am pleased to submit the Parliamentary Librarian’s annual report for the year ending 30 June 2019. That provision requires the report to be presented to the Presiding Officers after the end of each financial year, and to be included in the report on the activities of the Department of Parliamentary Services made under subsection 65(1)(c) of the Parliamentary Service Act 1999. Section 38H of the Parliamentary Service Act 1999 requires that the Parliamentary Librarian give a report on the performance of the functions of the Parliamentary Librarian to the Joint Standing Committee on the Parliamentary Library at least once every financial year. Yours sincerely Dr Dianne Heriot Parliamentary Librarian 13 September 2019 ii Department of Parliamentary Services READER’S GUIDE The Department of Parliamentary Services Annual Report 2018–19 has been prepared in accordance with the Department of Finance’s Resource Management Guide No. 135—Annual reports for non-corporate Commonwealth entities (issued May 2019), the Department of the Prime Minister and Cabinet’s Tabling Guidelines (issued June 2019), and the Public Governance, Performance and Accountability Act 2013 (PGPA Act). The annual report also includes the Parliamentary Library Annual Report 2018–19. Part 1: Secretary’s review provides an overview of the work of the Department of Parliamentary Services (DPS) in 2018–19. Part 2: Overview provides information on the role and functions of DPS and the DPS outcome and program structure. It also includes DPS’ purpose and vision, a summary of financial performance, and the departmental structure. Part 3: Performance contains two sections, the first outlining ‘Activities and Achievements’ against the Strategic themes and objectives articulated in the DPS Corporate Plan 2018–19. The second section presents the 2018–19 annual performance statements of DPS, as required by section 39(1)(a) of the PGPA Act. Part 4: Parliamentary Library is the Parliamentary Librarian’s annual report as required by subsection 65(3) of the Parliamentary Service Act 1999 (PS Act) and includes the Parliamentary Librarian’s review, an overview of library services, an explanation of governance, a summary of financial performance, achievements, performance results, work with clients and workforce issues. Part 5: Governance includes reporting on governance, external scrutiny, human resource management, asset management, purchasing, consultants, Australian National Audit Office (ANAO) access clauses and exempt contracts and procurement initiatives to support small business. Part 6: Financial Statements includes the ANAO’s audit report, a statement by the Chief Finance Officer and the audited financial statements for DPS. Part 7: Appendices contains supplementary information to this annual report, including workforce statistics, environmental management, advertising and market research, and correction of material errors in the previous annual report. Part 8: Reference material contains a list of acronyms and abbreviations, a glossary, a list of tables, a list of figures, a list of requirements and an index. Annual Report 2018–19 iii CONTENTS Letter of Transmittal from Secretary i Letter of Transmittal from Parliamentary Librarian ii Reader’s guide iii Department of Parliamentary Services on a page vii P ART 1. SECRETARY’S REVIEW 1 Our performance and achievements 2 Outlook 4 P ART 2. OVERVIEW 9 Our purpose 10 Our role and functions 10 Our vision 11 Outcomes and programs 12 Summary of financial performance 13 Departmental structure 17 Information Services Division 19 Building and Security Division 21 Chief Operating Officer Division 22 Senior executives as at 30 June 2019 24 P ART 3. PERFORMANCE 29 Activities and achievements 30 Annual performance statements 48 P ART 4. PARLIAMENTARY LIBRARY 81 Parliamentary Librarian’s review 82 The Library on a page 86 Overview 87 Summary of financial performance 92 Achievements 2018–19 94 Workforce issues 108 Performance report 111 Financial report 124 iv Department of Parliamentary Services P ART 5. GOVERNANCE 127 Introduction 128 Our governance structure 128 External scrutiny 139 Our people 140 Asset management 152 Purchasing 153 Consultants 154 Australian National Audit Office Access Clauses 155 Exempt contracts 155 Procurement initiatives to support small business 155 P ART 6. FINANCIAL STATEMENTS 157 Independent Auditor’s Report 158 Statement by the Secretary and the Chief Financial Officer 161 Statement of Comprehensive Income 163 Statement of Financial Position 164 Statement of Changes in Equity 165 Statement of Cash Flow 166 Administered Schedule of Comprehensive Income 167 Administered Schedule of Assets and Liabilities 168 Administered Reconciliation Schedule 169 Administered Cash Flow Statement 170 Notes to and Forming Part of the Financial Statements 171 Annual Report 2018–19 v P ART 7. APPENDICES 193 Appendix A: Workforce statistics 194 Appendix B: Environmental management 213 Appendix C: Advertising and market research 227 Appendix D: Disability reporting 228 Appendix E: Correction of material errors in previous annual report 229 P ART 8. REFERENCE MATERIAL 231 Acronyms and abbreviations 232 Glossary 235 List of figures 240 List of tables 242 List of requirements 245 Alphabetical Index 252 vi Department of Parliamentary Services DPS ON A PAGE Role The Department of Parliamentary Services (DPS) is one of four parliamentary departments which together comprise the Australian Parliamentary Service, which is independent of the Executive Government of the Commonwealth. DPS supports the functions of the Australian Parliament and the work of parliamentarians through the provision of professional services, advice and facilities, the ongoing maintenance of Australian Parliament House and makes the building, and the important activity that takes place within it, accessible. Activities In 2018–19, DPS undertook many activities to support the Australian Parliament: • Welcomed 746,844 visitors through the main entrance. • Screened more than 9,500 people entering Parliament House on Budget Day 2019. • Sold 283,941 coffees. • Conducted 7,404 tours for 216,778 participants, including school groups. • More than 3,543 square metres of carpet were replaced and 73,811 square metres of painting was undertaken. • The building maintenance help desk responded to 4,852 calls for assistance. • The Parliament House flag was changed 11 times. • Significant security capital works upgrades were delivered to improve the physical security of Parliament House. • The Management of Design Integrity Framework (comprising consultation framework, policy and process documents) was published to ensure effective management of projects for change at Parliament House. • All live video streams of parliamentary proceedings were captioned on the Parliament of Australia website, to improve accessibility. • The ICT support desk responded to 52,445 contacts, comprising 41,562 phone calls and 10,883 emails, self-service requests and walk-ins. • Installed or updated 2,751 PCs, laptops, mobile devices, multi-function devices and printers
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