2018 Annual Report

Serving North Hawaii’s Families since 1986 Annual 2018 Report Our Mission We believe in supporting people’s wishes to approach the end of life with a greater sense of empowerment, comfort, and peace. To this end, we provide compassionate, professional care at home for: Letter from the • terminally ill patients and their families in their homes. Executive Director Aloha North Hawaii Hospice ‘Ohana, • people seeking support with grief and bereavement. On behalf of our staff, our Board of Trustees, and the patients and families whom we serve here at • people seeking education North Hawaii Hospice, I want to personally thank about end-of-life issues. each of you who have in some way contributed to our success over this past year. That support • visitors experiencing a sudden includes your donations, participation in our events, death or trauma while on the time spent as a volunteer, and help by being Island of Hawaii. ambassadors and telling our story to those who may not be familiar with us. We are very grateful for your Founded 32 years ago on support. It is essential to our mission. Hawaii Island to provide the deepest level of compassionate, In looking ahead to the current fiscal year that professional, ethical and started July 1st, we are asking for you to consider supporting us again in this fiscal year. The care culturally sensitive care to our we deliver to our patients and families costs twice diverse community . as much as we are reimbursed through patient insurance. Since our care is delivered without asking for any funds from our patients, the remainder of our funding comes from you. I would like to close with a mahalo, and a reminder that our hospice organization belongs to this community. We were formed to serve North Hawaii, we are a locally governed not-for-profit corporation. Serving the North Hawaii Community is the purpose that we so gratefully serve each and every day. Mahalo for believing in us, Katherine Werner Brooks Executive Director PAGE 2 OUR PROGRAMS COMPASSIONATE HOSPICE CARE OUR VOLUNTEER PROGRAM Comfort and dignity for the seriously ill An opportunity to make a difference in the and assistance and peace of mind for their lives of hospice patients and families through families. direct patient care volunteering or through serving at events or in the hospice office. SUPPORTIVE CARE SERVICES To learn about our volunteer program or Some insurance providers have joined with to apply for volunteer training, visit www. NHH to provide a program for enhancing the northhawaiihospice.org quality of life for patients with serious illness or contact Katherine Cross, who are still receiving curative treatments Volunteer Manager, at 808-885-7547. but may require highly skilled symptom and pain management and supportive services MUSIC TO delivered in their homes. REMEMBER Music to Remember BEREAVEMENT SUPPORT brings personalized Grief support providing an opportunity to music into the lives share experiences and feelings regarding the of our patients death of a loved one. One-on-one counseling through digital and group support activities are provided music technology, to the greater community and are available vastly improving for anyone who has lost a loved one. These quality of life. Music services are offered free of charge. For more to Remember is based on the internationally information, call Inez Schultz at 808-885- acclaimed Music and Memory Program 7547. founded by Dan Cohen. The use of music calms the mind and enables the listener to END-OF-LIFE DOULA PROGRAM focus on the present moment and regain Specially trained hospice volunteers that connection to others. serve as a companion to patients facing the end of life. For more information on THE MO’OLELO volunteering to provide End-of-Life Doula PROJECT support, please call our Volunteer Manager, The Mo’olelo Project is Katherine Cross, at 808-885-7547. a legacy preservation program in which a COMMUNITY MEMORIAL PROGRAM person’s life story is Our Floating Lantern Ceremony, to Honor recorded in digital and Remember ™ is offered to our entire format. A caring community free of charge. A lantern release and compassionate and special ceremony to remember loved volunteer will talk story ones is offered the last Sunday in August to guide a patient each year. We partner with Fairmont Orchid through memories of their life’s journey, to provide this beautiful sunset ceremony. preserving precious insights to be treasured Mark your calendars for the last Sunday in for generations to come. The patient can August 2019. also leave specific information for various members of the family including passing on wisdom, values, and wishes the patient would like to share with family members. PAGE 3 BOARD OF TRUSTEES OFFICERS Jaisy Jardine BRIGITTE RUTGERS PATIENT KOKUA FUND President While most insurance plans cover the cost of hospice care based on the patient being cared for in the Karyn Clay comfort of their home by family members, room and First Vice-President board costs for care in settings other than home are often not covered. For some patients, the home John G. Roth setting is not an option. Many families are not able to Second Vice-President afford the costs of these settings. The Brigitte Rutgers Linda West Patient Kokua Fund was established this last year with a Secretary gift in honor of Brigitte Rutgers. Stephanie Ladwig Treasurer HIGH COUNTRY TEA AND AUCTION was a huge success! Held at the Waikii Ranch Clubhouse raised more than $80,000 to support our hospice patients and BOARD MEMBERS families. Jock Agorastos (March 2018– ) Pat Bergin Nancy S. Bouvet Sheila Cadwallader Wendy Craven Bev Dawson ( –November 2017) Prakash Flynn Alan Gartenhaus Susan B. Hunt Vanessa Kalama (April 2018– ) Steve Kittell Stewart Lawrence, MD Diana Mahaney Sue Neyens Susy Ruddle (April 2018– ) MEDICAL DIRECTOR John Dawson, MD 12TH ANNUAL TOMMY BAHAMA BIG ISLAND CLASSIC TO BENEFIT NORTH HAWAII HOSPICE was held in June 2018. The event raised more than $50,000 to support our hospice services. Mahalo to everyone at Tommy Bahama and to all of our golfers, volunteers, and staff that made this event a success. PAGE 4 North Hawaii Hospice STAFF Katherine Werner Brooks, MHA, RN Executive Director Colleen Norris, MBA Finance and HR Director FLOATING LANTERN CEREMONY; Renee Gonsalves TO HONOR AND REMEMBER Billing & Reimbursement Coordinator Held in partnership with Fairmont Orchid. This annual event allows members of our community to participate Gayle Hubbard in a meaningful ceremony to honor a loved-one. Director of Development Mahalo to our many volunteers who make this event possible. Debbie Washburn, RN, CHPN Clinical Services Director Denise Reyes Clinical Operations Coordinator Sandee Mohia, HA Administrative Assistant & Patient Volunteer Coordinator Leilani Dumaguin, RN Reinhard Fritsch, RN, PhD Kaiki Gunderson-Cook, RN Monica Newcomb, RN Jennifer Rabalais, RN, CIC Patient Case Managers Jennifer Real, MD Hospice Physician Amanda Duncan, LPN, CHPLN Susan Hildenbrand, RN Hospice Nurses Jobi Frorath, MSW Sandy Sproat, MSW Social Workers Katherine Cross Volunteer Manager Inez Schultz, MA Bereavement Coordinator Rev. Robert Schwarzhaupt Spiritual Counselor Nina Millar, RN Rachel Real, LPN Christine Richardson, RN After Hours Nurses Hospice Physician Jennifer Real, MD, began serving as North Hawaii Hospice's medical Ashley Batacan, CNA director January 1, 2019. We are excited to Marshall Cacoulidis, HA welcome her to her new role. Nicole Ignacio, CNA Hospice Aides PAGE 5 PATIENT CARE VOLUNTEERS Mahalo John Asch Pat Grant Rose Reidesel Sandra Atcheson Daphne Gray Sandie Rossi to our Gina Bonn Eileen Hartwings Karen Rowland Fred Burian Cathi Keene Susy Ruddle Charlotte Charfen Richard Kornfield Samantha Sandoval dedicated Peter DeVries Jim Land Leeza Schiffer Aravel Forbes Janis Legendre Kim Schuler Volunteers Dave Fouts Rebecca McKimm Bob Shoup Carol Fryer Liz Montague Valerie Snowden Daniel Gonzales Laura Reid Roy Stivers Pamela Thompson OFFICE VOLUNTEERS Sandra Atcheson Dawna Martin Elaine Warner Susan Betancourt Joan Moynahan Betty Webster Kath Gordon Lisa Thomsen EVENTS AND MAILINGS Rachel Akagi Kath Gordon Rei Otis Susan Akeo Mike Goyette Braley Pastorino Kay Aldrich Pat Grant Diane Pastorino Dave Allbee Gary Hagerman Michael Petrosian Pat Allbee Tiny Henriques Valerie Poindexter Diana Ashley Lynn Higashi Jen Rabideau Sandra Atcheson Judy Hill Ric Rapp Kathy Baas Pat Hill Ken Reeves Hermine Baker Marty Hind Denise Reyes Marissa Bankston Elaine Honma Tim Richards Susan Barnes Loring Howell Laurie Rosa Jean Bassen Kirk Hubbard Shin Runkel Blanche Batchelder Esther Hughes Shane Russell Michelle Baydo Harold Hughes Henri Etta Schmitz Holly Bell Kimberly Ino Vicki Serrao Steve Bess Cathie Jardine Pauline Shinshiro Beth Biscardi Jo Jeeter Fred Sorenson Beth Bohn Richard Johnson Marcia Speck Rachel Bonn Claire Jordan Debby Stern Bitsy Bowman Everett Knowles David Tarnas Dwight Brooks Chacha Kohler Kathleen Thoene Madeleine Budde Joe Krueger Mei Ling Thomas Chalintorn Burian Lisa Lawrence Linda Thompson Fred Burian Janis Legendre Pamela Thompson Jennifer Bush Alika Lincoln Lisa Thomsen Pete Cameron Lyda Liu Steve Thomsen Sara Cameron Bob Lundgren Becky Tully Cathy Campbell Dawna Martin Christine Turk Paul Campbell Tina Martinson Lisen Twigg-Smith Judith Chandler Julie Mattson Katie Ulrich Shawn Ching Joan Maute Elaine Warner Stephanie Ching Sue McClelland Betty Webster Kim Curtain Rebecca McKimm Michael Whelan Marie-Agnes David Suzanne McNaughton Ali Woods Guy Davis Cyrus Mead Katie Woods Marcie Davis Amy Meyer-Sullivan Maggie Woods Charles Ensey Joan Moynahan John Wray Carly Faye Pat Mrazek Margo Wray Dave Fouts Colleen Nevins Colette Yee George Fry Claire O’Brien Connie Young Mary Fry Miles Okumura Jim Zampathas Carol Fryer Christy Onstatt Charlie Goodness Karen Osborne PAGE 6 The heart of hospice care is the community of special individuals who choose to give gifts from the finest part of themselves. We truly believe that the gifts you will receive from your participation in this organization and from the courageous families we serve will be equal to, or perhaps even exceed, the gifts you give.

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