Serving North Hawaii’s Families since 1986

Annual 2018 Report Our Mission We believe in supporting people’s wishes to approach the end of life with a greater sense of empowerment, comfort, and peace. To this end, we provide compassionate, professional care at home for: Letter from the • terminally ill patients and their families in their homes. Executive Director Aloha North Hawaii Hospice ‘Ohana, • people seeking support with grief and bereavement. On behalf of our staff, our Board of Trustees, and the patients and families whom we serve here at • people seeking education North Hawaii Hospice, I want to personally thank about end-of-life issues. each of you who have in some way contributed to our success over this past year. That support • visitors experiencing a sudden includes your donations, participation in our events, death or trauma while on the time spent as a volunteer, and help by being Island of Hawaii. ambassadors and telling our story to those who may not be familiar with us. We are very grateful for your Founded 32 years ago on support. It is essential to our mission. Hawaii Island to provide the deepest level of compassionate, In looking ahead to the current fiscal year that professional, ethical and started July 1st, we are asking for you to consider supporting us again in this fiscal year. The care culturally sensitive care to our we deliver to our patients and families costs twice diverse community . as much as we are reimbursed through patient insurance. Since our care is delivered without asking for any funds from our patients, the remainder of our funding comes from you.

I would like to close with a mahalo, and a reminder that our hospice organization belongs to this community. We were formed to serve North Hawaii, we are a locally governed not-for-profit corporation. Serving the North Hawaii Community is the purpose that we so gratefully serve each and every day.

Mahalo for believing in us,

Katherine Werner Brooks Executive Director

PAGE 2 OUR PROGRAMS

COMPASSIONATE HOSPICE CARE OUR VOLUNTEER PROGRAM Comfort and dignity for the seriously ill An opportunity to make a difference in the and assistance and peace of mind for their lives of hospice patients and families through families. direct patient care volunteering or through serving at events or in the hospice office. SUPPORTIVE CARE SERVICES To learn about our volunteer program or Some insurance providers have joined with to apply for volunteer training, visit www. NHH to provide a program for enhancing the northhawaiihospice.org quality of life for patients with serious illness or contact Katherine Cross, who are still receiving curative treatments Volunteer Manager, at 808-885-7547. but may require highly skilled symptom and pain management and supportive services MUSIC TO delivered in their homes. REMEMBER Music to Remember BEREAVEMENT SUPPORT brings personalized Grief support providing an opportunity to music into the lives share experiences and feelings regarding the of our patients death of a loved one. One-on-one counseling through digital and group support activities are provided music technology, to the greater community and are available vastly improving for anyone who has lost a loved one. These quality of life. Music services are offered free of charge. For more to Remember is based on the internationally information, call Inez Schultz at 808-885- acclaimed Music and Memory Program 7547. founded by Dan Cohen. The use of music calms the mind and enables the listener to END-OF-LIFE DOULA PROGRAM focus on the present moment and regain Specially trained hospice volunteers that connection to others. serve as a companion to patients facing the end of life. For more information on THE MO’OLELO volunteering to provide End-of-Life Doula PROJECT support, please call our Volunteer Manager, The Mo’olelo Project is Katherine Cross, at 808-885-7547. a legacy preservation program in which a COMMUNITY MEMORIAL PROGRAM person’s life story is Our Floating Lantern Ceremony, to Honor recorded in digital and Remember ™ is offered to our entire format. A caring community free of charge. A lantern release and compassionate and special ceremony to remember loved volunteer will talk story ones is offered the last Sunday in August to guide a patient each year. We partner with Fairmont Orchid through memories of their life’s journey, to provide this beautiful sunset ceremony. preserving precious insights to be treasured Mark your calendars for the last Sunday in for generations to come. The patient can August 2019. also leave specific information for various members of the family including passing on wisdom, values, and wishes the patient would like to share with family members.

PAGE 3 BOARD OF TRUSTEES

OFFICERS Jaisy Jardine BRIGITTE RUTGERS PATIENT KOKUA FUND President While most insurance plans cover the cost of hospice care based on the patient being cared for in the Karyn Clay comfort of their home by family members, room and First Vice-President board costs for care in settings other than home are often not covered. For some patients, the home John G. Roth setting is not an option. Many families are not able to Second Vice-President afford the costs of these settings. The Brigitte Rutgers Linda West Patient Kokua Fund was established this last year with a Secretary gift in honor of Brigitte Rutgers. Stephanie Ladwig Treasurer HIGH COUNTRY TEA AND AUCTION was a huge success! Held at the Waikii Ranch Clubhouse raised more than $80,000 to support our hospice patients and BOARD MEMBERS families. Jock Agorastos (March 2018– ) Pat Bergin Nancy S. Bouvet Sheila Cadwallader Wendy Craven Bev Dawson ( –November 2017) Prakash Flynn Alan Gartenhaus Susan B. Hunt Vanessa Kalama (April 2018– ) Steve Kittell Stewart Lawrence, MD Diana Mahaney Sue Neyens Susy Ruddle (April 2018– )

MEDICAL DIRECTOR John Dawson, MD

12TH ANNUAL TOMMY BAHAMA BIG ISLAND CLASSIC TO BENEFIT NORTH HAWAII HOSPICE was held in June 2018. The event raised more than $50,000 to support our hospice services. Mahalo to everyone at Tommy Bahama and to all of our golfers, volunteers, and staff that made this event a success.

PAGE 4 North Hawaii Hospice STAFF Katherine Werner Brooks, MHA, RN Executive Director Colleen Norris, MBA Finance and HR Director FLOATING LANTERN CEREMONY; Renee Gonsalves TO HONOR AND REMEMBER Billing & Reimbursement Coordinator Held in partnership with Fairmont Orchid. This annual event allows members of our community to participate Gayle Hubbard in a meaningful ceremony to honor a loved-one. Director of Development Mahalo to our many volunteers who make this event possible. Debbie Washburn, RN, CHPN Clinical Services Director Denise Reyes Clinical Operations Coordinator Sandee Mohia, HA Administrative Assistant & Patient Volunteer Coordinator Leilani Dumaguin, RN Reinhard Fritsch, RN, PhD Kaiki Gunderson-Cook, RN Monica Newcomb, RN Jennifer Rabalais, RN, CIC Patient Case Managers Jennifer Real, MD Hospice Physician Amanda Duncan, LPN, CHPLN Susan Hildenbrand, RN Hospice Nurses Jobi Frorath, MSW Sandy Sproat, MSW Social Workers Katherine Cross Volunteer Manager Inez Schultz, MA Bereavement Coordinator Rev. Robert Schwarzhaupt Spiritual Counselor Nina Millar, RN Rachel Real, LPN Christine Richardson, RN After Hours Nurses Hospice Physician Jennifer Real, MD, began serving as North Hawaii Hospice's medical Ashley Batacan, CNA director January 1, 2019. We are excited to Marshall Cacoulidis, HA welcome her to her new role. Nicole Ignacio, CNA Hospice Aides

PAGE 5 PATIENT CARE VOLUNTEERS Mahalo John Asch Pat Grant Rose Reidesel Sandra Atcheson Daphne Gray Sandie Rossi to our Gina Bonn Eileen Hartwings Karen Rowland Fred Burian Cathi Keene Susy Ruddle Charlotte Charfen Richard Kornfield Samantha Sandoval dedicated Peter DeVries Jim Land Leeza Schiffer Aravel Forbes Janis Legendre Kim Schuler Volunteers Dave Fouts Rebecca McKimm Bob Shoup Carol Fryer Liz Montague Valerie Snowden Daniel Gonzales Laura Reid Roy Stivers Pamela Thompson

OFFICE VOLUNTEERS Sandra Atcheson Dawna Martin Elaine Warner Susan Betancourt Joan Moynahan Betty Webster Kath Gordon Lisa Thomsen

EVENTS AND MAILINGS Rachel Akagi Kath Gordon Rei Otis Susan Akeo Mike Goyette Braley Pastorino Kay Aldrich Pat Grant Diane Pastorino Dave Allbee Gary Hagerman Michael Petrosian Pat Allbee Tiny Henriques Valerie Poindexter Diana Ashley Lynn Higashi Jen Rabideau Sandra Atcheson Judy Hill Ric Rapp Kathy Baas Pat Hill Ken Reeves Hermine Baker Marty Hind Denise Reyes Marissa Bankston Elaine Honma Tim Richards Susan Barnes Loring Howell Laurie Rosa Jean Bassen Kirk Hubbard Shin Runkel Blanche Batchelder Esther Hughes Shane Russell Michelle Baydo Harold Hughes Henri Etta Schmitz Holly Bell Kimberly Ino Vicki Serrao Steve Bess Cathie Jardine Pauline Shinshiro Beth Biscardi Jo Jeeter Fred Sorenson Beth Bohn Richard Johnson Marcia Speck Rachel Bonn Claire Jordan Debby Stern Bitsy Bowman Everett Knowles David Tarnas Dwight Brooks Chacha Kohler Kathleen Thoene Madeleine Budde Joe Krueger Mei Ling Thomas Chalintorn Burian Lisa Lawrence Linda Thompson Fred Burian Janis Legendre Pamela Thompson Jennifer Bush Alika Lincoln Lisa Thomsen Pete Cameron Lyda Liu Steve Thomsen Sara Cameron Bob Lundgren Becky Tully Cathy Campbell Dawna Martin Christine Turk Paul Campbell Tina Martinson Lisen Twigg-Smith Judith Chandler Julie Mattson Katie Ulrich Shawn Ching Joan Maute Elaine Warner Stephanie Ching Sue McClelland Betty Webster Kim Curtain Rebecca McKimm Michael Whelan Marie-Agnes David Suzanne McNaughton Ali Woods Guy Davis Cyrus Mead Katie Woods Marcie Davis Amy Meyer-Sullivan Maggie Woods Charles Ensey Joan Moynahan John Wray Carly Faye Pat Mrazek Margo Wray Dave Fouts Colleen Nevins Colette Yee George Fry Claire O’Brien Connie Young Mary Fry Miles Okumura Jim Zampathas Carol Fryer Christy Onstatt Charlie Goodness Karen Osborne

PAGE 6 The heart of hospice care is the community of special individuals who choose to give gifts from the finest part of themselves. We truly believe that the gifts you will receive from your participation in this organization and from the courageous families we serve will be equal to, or perhaps even exceed, the gifts you give.

Rei Otis Braley Pastorino Diane Pastorino Michael Petrosian Valerie Poindexter Jen Rabideau Ric Rapp Ken Reeves Denise Reyes Tim Richards Laurie Rosa Shin Runkel Shane Russell Henri Etta Schmitz Vicki Serrao Pauline Shinshiro Fred Sorenson Marcia Speck Debby Stern David Tarnas Kathleen Thoene Mei Ling Thomas Linda Thompson Pamela Thompson Lisa Thomsen Steve Thomsen Becky Tully Christine Turk Lisen Twigg-Smith Katie Ulrich Elaine Warner Betty Webster Michael Whelan Ali Woods Katie Woods Maggie Woods John Wray Margo Wray Colette Yee Connie Young Jim Zampathas

PAGE 7 $5,000+ Gifts to Bill Thomas Associates, Inc. Judith Flanders North Alan Gartenhaus and Rhoady Lee, III HMSA Hawaii Jacquelyn and Alcy Johnson Memorial Fund James C. Shingle Family Fund John M. Simpson Foundation Hospice Moonglow Fund Nick and Sandy Rutgers Mahalo Thomas Waddoups and Stephanie Rutgers The Wood Family

to Our $1,000-$4,999 ANONYMOUS (1) Donors George Ainge and Steve Kittell Our giving report includes Leesa Miyasato KTA Super Stores Sam and Laurie Ainslie Bruce and Randee Kumove the names of those Barbara S. and Lava Lava Beach Club Allen C. Wilcox Jr. Foundation Mark and Diana Mahaney individuals, community J. Gordon Beaton Carmine Mancuso groups, and businesses who Celeste Bell The Mary and Kim Hilliker Charitable Tim Bostock and Melanie Holt Fund have given gifts to Miki Brand Bob and Carol Momsen North Hawaii Hospice from Margaret Brevoort Mr. and Mrs. Pete Moynahan Balbi Brooks Nanea Studios, Inc. July 1, 2017 to Linda Clifford Lakme Nishie June 30, 2018. County of Hawaii Tom and Amy Nordin Office of Aging Dr. Lynn Puana Tony and Wendy Craven Margaret Rowan Clive and Carol Davies Barb Schmidt The Barbara De Luz Ohana Aaron Spielman Michael Dorsey and Brynly Brown Your generosity makes it and George Roig Lorraine Steinbacher possible for North Hawaii Randolph and Maryann Galt Stanley Takamoto Jack and Laurie Goldstein Robert and Robin van Calcar Hospice to enrich our John Havens Vanguard Charitable community by helping Hawaii Hotel Industry Foundation Pono and Angie vonHolt Hawaii Trust and Estate Counsel Waikoloa Community Church people discover the gifts The Mutsuko Higashi Family Waikoloa Lutheran Church that preparing for death can Maria Jackson Waimea Smiles John and Dorothy Baird Fund Bill and Lynn White bring: Compassion, Insight, Brian and Mimi Kerley Ava Williams Mr. and Mrs. James T. King Allen and Sally Wooddell Courage, Humility, Inspiration, Thomas D. King, Jr. Lori Zaccone Confidence, and Growth.

Please go to $250-$999 NorthHawaiiHospice.org ANONYMOUS (2) Chris and Sabrina English for more information and a Pat and Dave Allbee Edward and Sally Evans Karen Bail Deborah Fetterman convenient way to support us. Ban-Nix Home Medical Equipment, Inc. Fidelity Charitable Michael and Gale Bates First Hawaiian Bank - Kamuela Branch Billy and Pat Bergin Marilyn Fitzgerald Steve Bess and Joanne Kawamata Prakash Flynn Big Island Candies Foodland Give Aloha Program Big Island Tents, Inc. Anonymous Donations Big Island Toyota Teri Freeman Lala Black Mr. and Mrs. Rey Ganir Archie and Alexianne Blake Joshua and Barbara Gerbert Graciela F. Borisoff Charlie Gooch Georgine Busch Cathy Grant Charles and Barbara Campbell James and Priscilla Growney Susan Campbell Bob and Saundra Gulley Gary and Lynn Chapman Howard and Patricia Hall Stacy Chun Connie Hastert Christy D. Anderson Fund Bill and J. Lynn Hastings Eugene and Meredith Clapp Hawaii Island United Way, Inc. Janet Linn Coburn Hawaii Pacific Brokers LLC Amanda Cole Hawaii Water Service Co. Grace Czerwinski HFS Federal Credit Union Lolly Davis Page Hiller-Adams John and Beverly Dawson Robby and Marty Hind Bill and Marquita Denison The Houser Partma Family Stacy P. Disney Huggo’s Howard and Norma Edelman Oliver and Ann Hutaff Stephen and Jill Eitel Jeff and Lois Inman Marius Ellis and Susan Hunt Amy Inouye Jaisy Jardine

PAGE 8 Cynthia Johnson $100-$249 Pete Hendricks Richard and Lissette Oliver Roland and Ivy Kaneshiro ANONYMOUS (10) Doug Herkes and Ann Cobb Bernadette Ono Tom Kapp and Cindy Roher Warren and Sharon Higuchi Alvin Oshiro Kawamata Farms Bob and Mary Abdy Pat Hill Colleen O’Sullivan Ernest Kawamura Stephanie Ackerman Suzanne Hill Richard C. Owens, Jr. Rebecca Keliihoomalu Walter and Laurie Ackerman Jeffrey and Elaine Hirako Everett and Sandy Pang Dr. Lori Ann Kim and Staff Henry Ah Sam Roger and Deborah Hirako Roxann Parran Mike and Trish Kimball Clarence and Patricia Ako Nathan and Cheryl Hirayama Jay and Terry Paulson Mr. and Mrs. Adi W. Kohler Bruce and Deborah Anderson Royce and Charlene Hirayama Craig Pautler Guy and Lizika Lam Charlie and Lisa Anderson Mr. and Mrs. Gary D. Hisaoka Chris and Judy Pearse Lanihau Properties LLC Lyla Anglin Buzz Hollander and Michael and Erin Petrosian Stewart and Lisa Lawrence Rowena Ardoin Michelle Suber Martha Wade Pickett Robert and Kathy Leopoldino Wayne and Kathy Awai Liana Honda Carol Porter Live Aloha Realty Bill and Deby Bahl Elaine Honma Gay Porter Hans Peter L’Orange Hermine Baker Mr. and Mrs. Mike Hoover Jeff Portnoy M and J Wilkow, Ltd. Bamboo Myrna Horn David and Carol Pratt Mr. and Mrs. Doug L. MacArthur Susan Barnes Anna Hovanas Precision Auto Repair Mauna Kea Polo Club LLC Mr. and Mrs. Pat Batchelder Loring Howell David and Lois Radin Mauna Kea Realty Roland and Artie Bauer Harold and Esther Hughes Dorothy F. Ramos Howard and Jane Mayo Juliet Begley Mr. and Mrs. Hutchinson Clarence and Cathy Rapoza Jim and Kathleen McCann Autry and Holly Bell Mitsuko Inamine Odetta Rapozo-Pung Paul and Jan-Gee McCollam Jonathan and Patricia Benjamin Sally Inkster Charles H. Raven David McCollough and Carl and Marilyn Bernhardt Kim Ison-Takata Katie Renberg John Roth Michael and Ruth Bernstone Miles and Vanessa Izen Aubrey Robles Maureen McLaughlin and Pete Black Mrs. Kimberly A. Jackson Keely Rochan Laura Anne Williams Mc and Donna Blasdell Midge Jambor Drs. Steven Rosenblatt and Cindy McMackin Kenneth and Arlene Block Jerry and Pat Jamesson Barbara Ota Greg and Vicki McManus Kathleen Boeger Richard Johnson Don and Therese Roth Elizabeth Merk Bob Borns and Sue Garrod Thomas and Felicity Johnson Julie Rowe Clarence and Leonetta Mills Marc Botticelli Bob and Freya Jones Sheila Roy Robert Morrison and Donna Oba Gail Braden Peter and Toni Jose Dr. and Mrs. William F. Ryan Joan Namkoong Mr. and Mrs. Joe Branco Tioni and Gail Judd Carol Salisbury Sue Neyens John and Ann Broadbent K. Takata Store Patricia Sanford The Offices of Dr. Joan Greco Carl and Linda Brockl Lincoln and Vanessa Kalama Michiko Sato Kai and Coralie Ohuchi Bea Cabral Roku and Hazel Kanekuni Sheri Schmidt Marshal and Carol Orr Wally Campbell Wendell and Lorraine Kawano Jeffery Schrader and Kelly Smith Michele Paape Paul Carney and Eva Kealamakia Scott T. Nakahara, DDS Braley and Dianne Pastorino Laurie Jo Rogers Keith T. Shimizu CPA, Inc. MewLan Seto Narand Patel Robert Chancer Shirley Kelley Dr. James A. Shimokusu Pau Restaurant and Catering LLC Elaine Christianson Mr. and Mrs. Zack Kennedy David Shute and Carla Gallucci Dan E. Philipp Hal and Ginny Cogger Mr. and Mrs. Mickey Kerr Rod and Mary Siebert Mike Pickard and Ken and Mary Colucci Jo Kim Bill Simonsma and Gail Jackson Kim Giffin Pickard David and Joanne Coon Lida M. Kim Marty and Heidi Smith David and Rebecca Pietsch Chris Correia Charles T. Kimura Riley and Nancy Smith Norman Piianaia The Ohana of John Costa Mr. and Mrs. Moriyuki Kiyota Frank Snow David and Sandra Polhemus Carol Coughlin Everett Knowles David and Elizabeth Sonne David Powell Dick and Karen Cushnie Zaheva Knowles Elizabeth Spielman Mike and Diane Prohoroff Keith Dane and Randy Ripley Kona Transportation Stuart and Annabel Spielman PTSD Health and Research Center Frank De Luz, III and Ohana Bob and Karen Kurlansky Terry Stambler-Wolfe Puana Pain Clinic Mr. and Mrs. Henry Dela Rosa Diane Lahodny Mr. and Mrs. Edward D. Staniec, Jr. Jack and Janet Reardon Gerald and Claudette DeMello Alethea Lai Bruce and Debby Stern Anne Rediske Duncan F. Dempster Clem and Janet Lam James and Michele Sullivan Ric and Dao Rocker Peter and Susan Denman Elizabeth Lange Barbara Summerfield Ruth and David Rotstein Paul and Raquel DeVos Eleanor Laszlo Teril Swart Francis and Susy Ruddle Emily DeWitt April Lee Kimiko Takamine Georgia Rush Lorraine Domini Patricia C. Lee Teri Takata S and G Labs Hawaii Richard and Sandra Ednie Erin Lee and Susan Welch Mark and Rae Therrien Mr. and Mrs. Ray Salley Rocket and Melanie Fergerstrom Hilton and Gail Lewis Peter and Kathleen Thoene Thomas and Margarita Scheffel Evarts and Phyllis Fox Aletha Lindsey-Barkley Albert and Sharon Toko Robert and Carly Shepherd Judy Frazier Mel and Page Macy Steve and Clara Toma The Shimizu Foundation Mr. and Mrs. George B. Fry, III Jan Marrack Ron and Vivienne Tooman Bob Shoup and Liz Montague Mr. and Mrs. Zen Fujii Bob Martin Leonard and Cheryl Torricer Gerald and Donna Smith Garret Fujino and Joyce Kagawa Stan and Barbara Martinkosky Ritch Trenda and Marene Morita Dick and Sharon Solmssen Sidney Fuke and Aileen Fuke Richard Maruyama Mihwa Tully William F. Somers Derrick and Shirley Ann Fukumoto Mr. and Mrs. Robert Masuda Keith and Cynda Unger Ed and Cynthia Sorenson Cheri Gallo Regan and Shoshana Matsumura Leah Unger C. W. Spitz, III Howard Gardiner Michael McCawley Theone Vredenburg Justine Stamen Arrillaga Murray and Donna Gardner Cherry McDermid Carolyn Wadley John Sullivan and Peggy Garties Richard and Joan Ellen McFee Waimea Senior Citizens Club Amy Meyer-Sullivan Guido Giacometti and Susan Tius Robert and Fiona McKendry Alvin Wakayama Shiro Takata Jon and Geraldine Giffin David and Beth Waldrep Danny and Doris Teller James and Tracey Gilmore Suzanne McNaughton Dick and Bobbie Walker Dr. Jeffrey and Mrs. Jayne Tolan Dr. and Mrs. Sam Gingrich Clytie Mead Keith and Doreen Wallis Doreen Trudeau Lucino Gomera and Ohana Tom and Mindy Mignanelli Gary Washburn Curtis Vick Farrah-Marie Gomes Mr. and Mrs. William Mitchell Jacque Waters Calvin and Charlotte Watanabe Susan Gordon Winnie Mochida Sandra Weinrich Watterson Painting Susan Grant Greg Mooers and Tootsie Weller Charles and Katherine Webster Sandra Gray Sharon Peterson Katherine Werner Gerald Weldon and Carol Greenwell Susanna Moore Michael Whelan Valerie Kim Mr. and Mrs. David Greenwell Tetsuo and Elinor Najita Frank and Karen White West Hawaii Concrete Jimmy and Emmy Greenwell Iris Nakagawa Clint and Sandie Williams Steve and Mavourneen Wilcox Cindy Griffey Elmer Nakasato Leona Wishard Mr. and Mrs. Woodson K. Woods Mary Hanano Yoshimi Nakasone Arnie and Diane Wolfe John and Margo Wray Will and Judy Hancock Eva Naniole Miyoko Yamasaki The Yangsons Jerry Hardee Mark and Liz Noetzel Frosty and Marci Yardley Mel Yanos Molly Harris Mr. and Mrs. Bernard Nogues Jon and Linda Yonko Susan Harris Fred and Nancy Nonaka Connie Young Carolyn Hart Jan Nores Jack Zimmerman John Heard Roy and Sachie Ohata Stefanie Henderson Avi and Sheila Okin

PAGE 9 $1-$99 Mr. and Mrs. Kim Dochin Waltham Johansen Scott and Susan Nakahara ANONYMOUS (8) Geri Eckert Doug and Joelene Johnson Warren and Mae Nakahata Donald Eller Beatriz Jordan Dr. and Mrs. Kent Nakamaru Jon and Dixie Adams Mr. and Mrs. Romeo Elliazar Mrs. Betty Jose Nakamoto, Okamoto Mr. and Mrs. Chris Agorastos Mr. and Mrs. Felix Embernate Kapa Julian and Yamamoto Randal Ah Ching Mr. and Mrs. Jay Enanoria Ava Kadohiro Miles and Janice Nakamura Ed Ah Toong Keith and Gail Enanoria Mr. and Mrs. Gordon Kalaniopio Suzanne Naval Nick and Brandi Ah Yo Nolan Eskaran and Alison Mukai Maurice Kaneshiro NELHA Staff Moani and Cynthia Akana Mr. and Mrs. Dexter Espinueva Keith and Arma-Lee Kaniho George and Marsha Nishimura Allison Allbee Martin and Blanca Evangelista Kenneth and Laverne Kaniho Nona Nishina Dorothy Allinson Cindy Evans Mr. and Mrs. Klem Kaniho Colleen Norris AmazonSmile Foundation Margaret Evans Dorothy Kansako Robert and Patricia O’Connell Anonymous Donations Mr. and Mrs. Frank Ferreira Joanne Kaohi Thomas and Beth O’Connor Georges Amtablian Lavaina Ferreira Arlene Kawabata Mr. and Mrs. Stacy Oda Mr. and Mrs. Billy Andrade Verna Ferreira Nathan Kawashima Tomoe Oketani William Andrade Edward and Melinda Finnegan Siue and Yoshiko Kawashima and Lani Olsen-Chong Vicki Aneshansley Judy Folk Irving Kawashima John and Jill Olson Janet Anglin Foodland Supermarket, Ltd. Claren Kealoha-Beaudet Terry Onaga Earl Arakaki Marianne Freeman Cathleen Keene Doris Onodera Audrey Asato Shirlee Freitas Kristin Kephart Mr. and Mrs. James Ontiveros Jane Auten Frank and Margaret Fuchino Mr. and Mrs. Andrew Kikuta Jay Ontiveros Joanne Balestrieri Mr. and Mrs. Kunio Fujii Doreen King Allen Wendy T. Oye Jolane Banick Eiko Fujino Brian and Nan Kitagawa Robert and Cindy Pacheco Raymond and Nancy Barleben Mr. and Mrs. Marianne Klosterman Patricia Pampo Mr. and Mrs. Loreto Ben Lawrence O. Fujioka, Sr. Alan and JoAnn Koga Lisa Park Nancy Bennett Frederick and Margaret Fukuchi Kohala Home Health Care Clarissa Passos-Dunlap Ruthie Bernaert Sara Fuller Jeannette Koijane Jessica Pavao Patty Bigelow Ross Fulmer and Mary Armstrong Pauline Kondo Barry Pearce Cathy Blake Meghan Gallagher Mr. and Mrs. Bert Kotaki Emily Pelkey Cindy Bogard Mr. and Mrs. Augusto Gancinia Diana Labrador Juliet Perreira Heidi Bogert Booey Hodgins Garcia Gary Labrador Mr. and Mrs. Melvin Perreira Mr. and Mrs. Rodney Botelho Elizabeth Gerety Terry and Stephanie Ladwig Susan Pfautz Jeanne Bourgeois Mr. and Mrs. Cilly Gibo Irma Lai Dr. James Phillips Peter and Tracy Boynton Mr. and Mrs. Denis A. Gibo Caroline Landry Daryl and Linda Picadura Charlotte Branco David and Dallas Gomes Sheree Lapinid Daniel Piccuta Clinton Branco Clarence Gonsalves Milton and Joann LauKong Mylene Pillen Surinder Brar and Jude McAnesby Travis and Renee Gonsalves Candace Lee Carla Pinahs Chris and Billie Brown Richard Gordon and Keala Lee Loy Irina Place Wayne Brumaghim Veronica Schweitzer Janis Legendre Mel Pobre and Julie Mattson Jim and Madeleine Budde Mr. and Mrs. Walter Graves Maria Leite Melinda Pocet Violet Bueno Mr. and Mrs. Neil Gyotoku Peggy A. Leith Cynthia Potter Hal and Nicki Burchard Caroline Hagen Janet Lew Jim and Linda Preskitt Fred and Chalintorn Burian Mr. and Mrs. Hans-Peter Hager Leilani Lewis Bill and Sandy Price Kevin Burtenshaw Heather Halperin Ronald and Janet Lindner Richard Prohoroff Robert Byers and Liz O’Grady Mr. and Mrs. Brian Hamakawa Janet N. Lindsey Joan Pruchniak Brodie Callender Kathleen Hamamoto Kris Lockard Puako General Store Muffet Callender Mr. and Mrs. Toru Hamayasu Howard and Adele Loo Sammie Pung Naomi I. Campbell Aja Hannah Mark and Dale Lukzen Joanne Ralston Irene Caravalho Arnold and Myrtle Hara Ethel Lunchick Janet Randolph Mr. and Mrs. Brad Carvalho Cindy Hara Claire Makahi Joni G. Rapozo Ellen M. Carvalho Mr. and Mrs. Curt Haraga Herman Manalili and Bernadette Rapozo-Mattos Mr. and Mrs. G. Dean Carvalho Laura Haraguchi Harriet Hamada Robin Rasch George Carvalho Roger Harris Malia Mangarin-Kitchen Ralph and Kathleen Ratific Michael and Kelleen Casey Lori Hasegawa Beryl Manliguis John and Denise Ray Dorian Chai Syndey and Gail Hatakenaka Joseph and Robert March Najha Ray Marcus Chang and Rose Hatakeyama Michael and Rita Maria Stella Regidor Lisa Cain-Chang Sherryle Heafner Gary and June Masada Serak Rezane Quintin and Teri Chong Suzi Herhold Richard and Leslie Matsuda Sarah H. Rice Leonard Chow Gladys Heu Janet Matsuo Christine Richardson Lisa Chu-Thielbar Gerald and Lynne Higa Ryan Matsuo David G. Rietow John and Karyn Clay Harold and Corinne Higa Jacqueline Mattison Mary Rillanos Patricia Clifford Sharon Higa Roy and Jill Mattos Diane Rivas Colette Cobb Francis and Dianne Higgins Jesse and Nancy Maupin Pat and Wendie Rooney Joel Cohen and Phyllis Tarail Jim and Mary Helen Higgins Edith McCafferty David and Caroline Roque Renee Collins Judy Hill Sharry McCorkle John and Avis Roque Shanelle Colon Tana Hilliard Donald McLeod Ray and Laurie Rosa Janet Coney Mrs. Itsue H. Hino Tisa McManus Patricia Rose Mary Ann Cook Jan Hino Bill and Toni McPeek Sandie Rossi Patti Cook Mr. and Mrs. Kozo Hirayama Pamala Meador Thelma Ryusaki Regina Cristino Marie Ho Sara Medeiros Jean Saito Mary Crum Pete and Joan Hoffmann Janet Mello Roy and Eunice Saito Kim Ann Curtin Allan and Kathleen Honey D and G Mendes Cole and Grace Salera William Cushnie Honokaa Seniors Club Henry Meyer Clara Sales Beverly Cypriano Mr. and Mrs. Kyle Hooper Guy and Jerrae Miranda Jane Saltvold Faye Daniel Rayelle Horiuchi Raymond Wendy Mitchell Joanne Sameshima Michael Daniel and Yuriko Taguchi Courtney Horn William and Annette Mitchell Blake and Jan Sanehira Roxanne Dante Mr. and Mrs. Howard Hose Davelyn Mitchell and Darlane Stephen and Nathalie Santos Maggy Day John and Janet Howard Joyce Mitsumori Mr. and Mrs. Gregory Schultz Dayton De Luz Judy Howard Violet Mitsunami Robert Schwarzhaupt Rogers and Donna De Luz Rogene Huber-Bejerana Colin and Lisa Miura Stephen Scrupski Elsie De Mattos Jim Hudspeth Barbara Miyose Diana Segawa Bob and Terry Decker Marion Humphreys Joe and Sandee Moiha Lester and Bernadette Seto Charles Dela Cruz Jim and Mollie Hustace Juanita Montgomery Shin Runkel Realty Mr. and Mrs. Duane DeMello Nancy Ikehara Lee and Nena Morgan Pauline Shinshiro Ruby DeMello Akinori Imai Lynn Morgenroth Mr. and Mrs. Royce Shiroma Jean DeMercer-Breese Kawehi Inaba Jean Morita Mr. and Mrs. Paul A. Silva Tammie DeRego-Birch and Lorraine Inouye Joan Moynahan Mr. and Mrs. John F. Silva, Jr. Kelsie DeRego Karen Intagliato Mike Mundon Bop and Patti Singlehurst Paula DeSilva Alice Ishii Kiyoshi and Janet Murakami Scott Sloane Mr. and Mrs. Gordon Dias Brian and Corey Ishimoto Herbert Nagata Chris Smith Fujiko Dochin Bernadine Joaquin Eli K. Nahulu Teresa Smith

PAGE 10 Michael and Marla Solarz Elements Jewelry and Crafts Roy’s Waikoloa Bar and Grill Robert Hons Herbert Soloway Marius Ellis and Susan Hunt Francis and Susy Ruddle Ralph Horn James Souza Fairmont Orchid, Hawaii Cari Rufo Grace Houchin John and Velma Souza Jefferson Finney and John and Alexis Russell Bradford Houser Anne St. Johns Jonathan Staub Ruth’s Chris Steak House - Alice Humbert Ross and Carol Stephenson Prakash Flynn Mauna Lani Barbara Hutchinson Lawrence and Sydney Stevens Four Seasons Resort Maui at Pat Sanford Hayato Ishii Randall and Sarah Stoddard Wailea Sassafras Jim Jackson John Storck Francis H. I’i Brown Golf Courses Monica Schaal Judith Johnson Jim and Jan Stowell Furnishings by Debi Dr. Monica Scheel Jane Jonolino James Sturz Diana Gage Thomas and Margarita Scheffel Iwao Kanda Jenny Suefuji Alan Gartenhaus and Seafood Bar and Grill Francis Kaneshiro Colleen Sullivan Rhoady Lee, III Segway of Hawaii Kona Akiko Kawamura Mr. and Mrs. Dwight Sumida Jon and Geraldine Giffin Tad Sewell Peter Kim Susan Switzer Drs. Dan and Natalie Gonzalez Robert and Carly Shepherd Julia Kimura Mr. and Mrs. Eugene Tadio Grand Wailea Shin Runkel Realty Michie Kimura Mr. and Mrs. Edwin Taira Vivian Green Sushi Rock Nora Knowles Kazu and Linda Takamine Mr. and Mrs. Hans-Peter Hager Sweet Winds of Parker Square Bieni Kohler Johnson Gale Takeya Hapuna Beach Prince Hotel Tiffany and Co. Ernest and Helen Kurlansky Gladys Takeya Jerry Hardee Tommy Bahama Restaurant - Bar Ruth and Lionel Landry Stanley and Vangie Talaro Lydia Harris - Store Jeffrey Lee Pauline Tamanaha Hawaii Forest and Trail Turtle Bay Eudora Lincoln Melvin and Shirley Tanaka Hawaii Tart Company Keith and Cynda Unger Joan L’Orange David Tarnas and Healthways II Vera Bradley Tane Love-Noguchi Carolyn Stewart Dr. and Mrs. W. Douglas Hiller Waikoloa Beach and Kings’ Myron E. Lunchick The Texeira Family Page Hiller-Adams Course Judy Mancuso Tootsie Timm Honokaa High and Intermediate Waikoloa Village Golf Club Bob Martin Karl Toubman and School Wailea Golf Club Amy Maruyama Katherine Pomeroy Pamela Hons Waimea General Store Florence McPeek Calvin and Donna Tsugawa Loring Howell Walmart Chuck Miller Diesel Tucker and Liz Morriss Hualalai Resort Sherman and Elaine Warner Naka Morton-Washburn Helen Tulintseff Roen Hufford Suzie Webster Ichio and Ted Murakami Glenn G. and Lorraine Uchimura Hula Moon Boutique Tootsie Weller Yoshiko “Ree” Murakami Garrett and Gail Uejo Marion Humphreys Richard and Linda West Marion Nahulu Noalani Usu Jim and Mollie Hustace Mr. and Mrs. Woodson K. Woods Jerry Nakagawa Patricia J. Vincent I Love Chocolate John and Margo Wray Milton Nakagawa Shirley Wagner Akinori Imai Earl and Sharon Yamamoto Thomas Nakahara Waikoloa Bridge Club Island Thyme Gourmet Minoru Nakasato Clyde Wakayama Judi Jennet COMMEMORATIVE GIFTS WERE Soo Nakasato Yukie Wakayama Johnson Brothers of Hawaii RECEIVED IN MEMORY OF THE Mary Obrastoff Peter and Darlene Walencewicz Lincoln and Vanessa Kalama FOLLOWING PEOPLE: Clemente Pampo Joan Walske Kamuela Inn Judith Ah Sam Sandi Portnoy Debbie Washburn Kamuela Liquor Store Aukai Ahuna Ben, Amy and Cathy Radin John and Rose Mae Watterson Kamuela Nails and Spa Richard Ainsworth Domingo Ramos Jack Webster Sheryll Kaniho Florencio and Betsy Alegre Jack Ramos Dolores Whaley Arlene Kawabata Florencio and Mikiyo Alegre William Randolph Tina Whitmarsh Brian and Mimi Kerley LeBurta Atherton Freddy Rice Veronica Whyte Kiahuna Golf Club George Auten Jim Rizzuto Andrew and Roberta Wilson Steve Kittell William A. Barkley Bea Rocker James and Katherine Wilson Ko Olina Golf Club James M. Bell Richard Rowe Mary Witthans Kohala Coffee Mill Louise Boli Jackie Wright Brigitte Rutgers Kohanaiki Helen Botelho Masaaki Sakata Mia Wright Kona Country Club Manu Brand Earl and Sharon Yamamoto Robert Schmidt KTA Kamuela - Waimea Center Bill Brevoort Alan Shattuck Momoe M. Yamamoto Terry and Stephanie Ladwig John Callender Norene Yamamoto Blackburn Snow Clem and Janet Lam Mert Chillingworth Irene Soloway Ivan Yamamoto and Lava Lava Beach Club Alvin Chong, Sr. Colette Rapozo-Yamamoto Steven Soo Stewart and Lisa Lawrence Harry Chow Ethan Spencer Gary and Leah Yanagi Lehua Jewelers Delores Coates Mr. and Mrs. Larry Yoshida Peggy Sperring Lavern Lindsey Kathleen Crampton Joseph Spielman Kiyome Yoshimatsu Deborah Lloyd Todd Czerwinski Ernestine C. Young Marcia Sullivan Makani Golf Club Barbara De Luz Patrick Summerfield Sheila Young Marriott Resort Waikoloa Beach Joan Dempster Tim Young and Leilani Shioji Yoshito Takamine Watters and Christina Martin Donald DeSilva Kenso and Sueko Takamoto Maui Jim Nelson and Eiko Doi IN-KIND Jerry and Mickey Taub Mauna Kea Beach Hotel Joanne Erlandson Matt Therrien Jock Agorastos Mauna Kea Resort Genny Fellhauer Sanae Tully Aloha Man Mauna Kea Spa by Mandara Yolanda Fernandez John Eric van Calcar Kenneth and Napela Barthel Mauna Lani Bay Jane Fishback Margaret Webster Billy and Pat Bergin Hotel and Bungalows John Flynn Jack Weigelt Kanoe Bertelmann Mauna Lani Sea Adventures, Inc. Ruth and William Foster Curtis Williams Beth Bohn Hawaii David McCollough and John Roth Alfred Franco Lee Wishard Big Island Candies Pam McGrath Richard Freeman Peg Wood Jerry Blevins and Kelly Hoyle Andy Millon Ron Freitas Hideo Yanazaki Blue Dragon Bodywork Joan Moynahan Takeshi Fujino Sonny Yangson Bernice Nakahara Blue Hawaiian Helicopters Patricia Garties Wallace Lee Young Graciela F. Borisoff Sid Nakamoto Isabelle Gomera Nanea Golf Club, Inc. Balbi Brooks Emelia Gomes COMMEMORATIVE GIFTS WERE Napua at Mauna Lani Beach Club Muffet Callender Pat Greenwell RECEIVED IN HONOR OF THE Sue Neyens Charles and Barbara Campbell Peter Greenwell FOLLOWING PEOPLE: Kristen Castro and Ohana Ocean Sports Dennis K. Hall Marta Ciancio Orchid People LLC Joe Hammer Lovette “Lala” Black John and Karyn Clay Pacific Massage Services Robert Hanano Jose Calantoc The Club at Hokuli’a Paula Nurse Designs Mark Harvey Wendy Craven Hulali Covington Ida Perkins Carol Hendricks Vanessa Kalama Tony and Wendy Craven Mr. and Mrs. Melvin Perreira John Henzel Mr. and Mrs. James King CVS Long’s Karen Peters Mutsuko “Boots” Higashi Fred Sorenson Olivia Dahl Pam Phillips Carolyn Hiller Elizabeth Spielman Dan-O’s Doner Poipu Bay Golf Course Coco Hind Roy Stivers Kee Dunning and Stacy Stellflug John and Denise Ray Kurt Hirabara Kathleen and Peter Thoene Mr. and Mrs. David Eastridge John A. Richards John Holland

PAGE 11 The following statistics pertain to fiscal year July 1, 2017 to June 30, 2018. HOSPICE Hospice Patients by Region

BY THE Kohala - 18% NUMBERS Waikoloa/Kawaihae - 17%

PATIENT CARE SERVICES Hamakua Coast - 30% Number of patients and families in hospice 166 Waimea - 35% Number of patients discharged alive 16

Patients with a Cancer Diagnosis 22% Patients with Dementia 14% REVENUE Patients with non-cancer 64% Total $2,168,977

Average Length of Stay 77 days

Median Length of Stay 29 days Fundraising Events - 11%

Individual VOLUNTEER HOURS DONATED Contributions - 7%

Direct Care 779 hours Foundations & Organizations - 7% Office and Events 1088 hours Patient Insurance - 75%

GRIEF AND BEREAVEMENT CONTACTS EXPENSES Community Member Contacts 575 Total $2,156,076 Hospice Patient and Family Contacts 415 Development - 8%

Administration - 17%

North Hawaii Hospice 65-1328 Kawaihae Road Kamuela, Hawaii 96743 Program - 75% (808) 885-7547 www.northhawaiihospice.org

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