April Go with the Flow

April 2020 Volume 23, Number 1

The purpose of GO WITH THE FLOW is to keep you, the operator, informed of some of the training opportunities that are available for your certification needs (new I feel one of the greatest benefits and renewal). Events may be scheduled by: NCWOA, Public Water Supply Section, NCWOA offers its’ members is State Laboratory of Public Health, and other the ability to network with fellow sources. This newsletter may also contain operators. NCWOA has always information on new regulations, news from the Certification Board, and important encouraged operators to share need-to-know To Our Members their experiences and operation- resource contacts. Ken Loflin, NCWOA President al challenges with each other. This sharing of knowledge and I hope April’s edition of Go With experience is now more impor- The Flow finds you, your family tant than ever. Remember that Check out members, and loved ones safe you don’t have to go through and well! this alone. Your fellow NCWOA our website! members are there for you. This is truly an historical event, Please don’t hesitate to reach one of which many of us have www.ncwoa.com out to these fellow water treat- never experienced in our life- ment professionals for assistance time. or just to chat. The COVID-19 Pandemic has If you would like to nominate an The North Carolina Waterworks presented operators across operator for a spotlight article Operators Association has pro- North Carolina with many chal- please contact Heather Cagle at vided many years of dedicated lenges. Even during an unprec- service to the waterworks com- [email protected]. edented event like the current munity. NCWOA staff continue pandemic, it still our responsibil- to work hard for you. They are ity to provide our customers the Inside This Issue … currently working to provide a high quality drinking water to To Our Members 1 virtual training opportunity for NC which they are accustomed. Operators that should be made Operator’s Spotlight-Angela Hillis 2-3 As you all are already aware, available in the near future. City of Lenoir WTP 4-5 in complying with CDC and In Memory - Mike Bell 6 I wish to express my sincere ap- state requirements for social preciation to the many dedicat- Long Leaf Pine Award - Tom Muse 7 distancing and travel restrictions, ed water professionals that con- NCWOA Workshops & Training Events 8-9 NCWOA had to postpone the tinue to perform their job duties NCWOA Sectional Training 10-11 Spring Operator’s School in Hick- through these challenging times. Additional NCWOA Sponsored Events 12 ory and reschedule it for June Please continue to keep yourself 8th through June 12th. All cur- Sponsors 13 safe and healthy. I look forward rent training events and section Membership Application 14 to seeing everyone again once meetings have been affected as Board & Committee Members 15 life returns to normal! well. Important Phone Numbers 16 Operator’s Spotlight to fill mobile transport tankers, provision of shower point units, A Conversation with food preparation and other mis- Angela Hillis sion essential needs for soldiers in the theater of operations. A water treatment operator Angela is very proud of her mili- in the US Army is called a 77 tary service and especially her Whiskey. This military occupa- deployment in the mid 1990’s to tional skill (MOS) is assigned after Haiti in support of Operation Up- formal schooling following his/ hold Democracy. This operation her basic training and becomes was a combat intervention to re- their primary duty. However, all move a military regime installed soldiers are trained prior to MOS by a 1991 coup d’état to over school to be proficient in com- throw (then) President Jean Ber- bat arms and other military skills. trand Aristide. The United States Angela Hillis, who today works sent several military units includ- as a Senior Water Treatment Angela at Basic Training ing the 82nd Airborne Division operator for the Fayetteville PWC Quarter Master Detachment there to reinstate the President was a 77 Whiskey in the US Army, at Fort Bragg. In that unit she and to restore a democratic serving almost 6 years as a Water trained and deployed (as need- government. Treatment Specialist. She just did ed) to purify surface and well Angela spoke of how hard the not know that her military skills water sources using 3K ROWPU’s mission was for her unit and team would end up being her lifelong (Reverse Osmosis Water Purifica- in Haiti. By the time she arrived work after leaving the Army. tion Units). the mission had changed to a She joined the Army in 1992 at humanitarian ef- the age of 27 and was sent to fort but being in Fort Leonard Wood in Missouri a foreign coun- for basic training. She landed try was still quite there not knowing she would be challenging. training with the 2nd all female The source of company ever to train at Fort water they had Leonard Wood. After basic train- to treat at Port- ing she attended Jump School au-Prince was (Paratrooper Training) at Fort highly contami- Benning, Georgia. She complet- nated and very ed school and earned her Jump Wings but on her fifth and final jump she broke her back and fractured her hip causing some serious rehab time. Eventually Portable ROWPU she was reassigned to Ft. Lee in During her nearly 6 year Virginia to attend a four-month career in the Army, Angela school to become a Water Treat- obtained the rank of Ser- ment Specialist. geant and became a Squad/ After school at Fort Lee she Team Leader in her water received PCS orders to the 82nd treatment unit. As a Senior Airborne Division at Fort Bragg in Water Treatment Specialist North Carolina. Upon arriving, the she was responsible for the Division requested that she sign set up and operation of the Angela and Sergeant Major McKinney a waiver concerning her health ROWPU’s which included recon in order to continue as a para- (acquisition) of water sources, hard to process through their 3K trooper. She decided against performing quality testing, and ROWPU’s, making for a stress- signing the health release and the installation of pumping and ful situation. She and her team was reassigned to COSCOM (Lo- portable storage units. These completed the mission success- gistics Unit) and the 186th/204th treated water sources were used fully and was awarded the Army

Page 2 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 Commendation Medal for her mented that leadership. she enjoyed Her team was also the “go to” attending squad when treatment demon- NCWOA strations were needed by her events and unit. They were selected to dem- section onstrate the use and operation meetings of ROWPU’s to the Sergeant Ma- and that jor of the Army, Gene McKinney NCWOA in the mid 1990’s. He was quite is “a great pleased and satisfied with the organization demonstration and appreciative for operators of Angela’s team efforts. to learn and grow in the After leaving the Army in 1997 industry.” Angela was not sure what she Angela with co-workers Cody In her free time Angela likes to wanted to do, but through en- Rosser and Stacy Bryant travel with her family “seeing couragement from her husband she applied and got a job with new places and experiencing the culture.” She also likes indulg- to say though, she has served the Fayetteville PWC in 1998, faithfully and honorably in both working at the P.O. Hoffer Water ing in the local foods and spirits. She and her family have traveled regards and has truly gained Plant. That same year she joined lifelong experiences along the NCWOA and over time received throughout Europe, but their fa- vorite trips have been to Alaska way. Thank you Angela for your her B-Surface license. She is cur- service to both our nation and to rently working towards an A-Sur- where they enjoyed salmon fishing, camping, and mountain- your community there in Cum- face license and plans to obtain berland County. We wish you that soon. ous hikes. During a recent visit to Alaska, they enjoyed seeing continued and great success. In 2019, after serving 20 years the Knik River Glacier taking a with PWC, she was promoted to 45-minute airboat ride to get the Senior Water Treatment Op- there which she called “an awe- erator there at the Hoffer Plant. some experience.” She is responsible for daily over- site of the plant, providing help As previously stated, it is quite and training to the operators and unusual that Angela ended up in seeing that the water is prop- doing the same work skill in both erly treated and delivered to the her military and civilian life. She customers. She stated “PWC is certainly has seen the best con- a great company to work for” ditions to treat water and maybe and likes her work. She also com- some of the worst. It is certain

Angela with family in Alaska

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 3 City of Lenoir Water early 1950’s was in need Treatment of a lot of improvements “From Vulnerability to not only to Reliability” handle the impacts and Looking back on the last two de- new quality cades in water treatment it has requirements, been a lot like the movie, “Fast but also to and Furious” for us water treat- insure sus- ment plant operators. tainability for EPA and the State of North Caro- the years to lina has rolled out rule after rule come. and we have seen numerous For them it droughts, algal blooms and other all began in source water issues that have early 2001 impacted not only how we have when their looked at water treatment but plant staff how we actually have done it City of Lenoir Waterworks Operators pictured from left: Jonathan Powell, experienced a Jonathan Fox, Jeff Hayes, Mason McDonald, Lowell Graves, and Kevin and paid for it. Many cities have severe algae Matheson. (not pictured: Van Johnson, Toby Lee, James Townsend) spent millions of dollars reacting bloom in Lake to source water impacts and Unfortunately not long after that, Rhodhiss. The plant had a potas- laws affecting how they treat they began to have drought sium permanganate their drinking water. problems in Lake Rhodhiss which feed system but it was not really began in the summer of No other water system in North enough to handle the problem, 2000 and had lasted for 155 Carolina has reacted to these so they began a temporary car- weeks into 2002. At one point changes and needs more so bon feed program which did get their source water had receded than the City of Lenoir. Lenoir them through the event. Plans in Lake Rhodhiss to a point where owns and operates a 12 MGD were laid and they built a new the entire intake structure was conventional water treatment bulk carbon feed facility as soon exposed with only a trickle of facility located on the banks of as possible which gave them water entering the wet well. This Lake Rhodhiss on the Catawba better capability to treat algal prompted Lenoir to seek funding River chain in Caldwell County. blooms in the future. To further in- and to construct a new intake The facility serves some 55,000 sure reliability the city built a new with a raw water line submerged customers through their and Whitnel booster pumping station into the lake all the way out to several other purchasing systems. located on site at the plant. the main channel of the Ca- The plant originally built in the tawba River. This new raw water line insured ample supply and greatly enhanced source water quality. Due to these impacts and the subsequent other needed projects, the City embarked on a plan that would help them with both quantity and quality for the long range future. Through research, input from the operations staff and their contract engineering firms they detailed what projects were needed for their future sustainment. Some of the needs included, Rhodhiss Raw Water Station and Whitnel BPS mechanical pretreatment to

Page 4 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 handle rapid fluctuations in longer filter runs source water quality, improved with less backwash chemical mixing equipment to water used and replace old and outdate ones, high quality end new bulk chemical storage facili- results. ties that was housed and better The chemical feed situated for offloading and safe facilities are virtu- storage. Their older filters needed ally all new and rehabilitation and two new ones reliable and the were needed to bring the plant new SCADA sys- up to its designed capacity of tem affords better 12 MGD. The laboratory needed operational control modernization and they needed for the operators. a new SCADA system to be Of course the new able to combine system control laboratory is more MPT facility and monitoring of the facility. user friendly for the operators The project also included the and probably helps to produce complete overhaul of the plants more reliable testing results. At of their customers. They have main Cajah’s Mountain booster least it is safe to say that the op- built reliability into the mix and pumping station which delivered erations staff is happier to know have given the operators some- treated water to the entire distri- that the plant is reliable and thing they can be proud to oper- bution system. The existing station better to operate. For the citizens ate and maintain. was very old with a high mainte- of Lenoir, they should be at ease nance and energy footprint. It would not be good to com- knowing that today the City has plete this article without mention- Well to make a long story short, a state of the art treatment facil- ing and giving congratulations in January of 2020 the City re- ity. to the operations staff. Lenoir is ceived their final approval from The City of Lenoir has certainly lucky to have a highly qualified the state for completion of all of staff with many of the the before mentioned projects. operators having been After many years of construc- at the plant for 30 years tion all the projects are com- or more. Three Superin- pleted and the facility is operat- tendents have worked ing in top notch condition. diligently to help move The staff and the City no longer the city toward these has to worry about droughts or goals over two decades. algae blooms. High raw water Buddy Edminsten, Mark turbidity concerns are less be- Townsend and now Kevin cause the plant can pre-treat Matheson have led the heavy turbidity loading dur- charge along with the ing major rain events. The new dedicated operations filters with air scour produces staff. Congratulations Lenoir for setting a high standard of treatment Bulk chemical storage capability that has helped you to overcome all previous and looked to the future emerging vulnerabilities at your and has used the water treatment facility and mandated regu- system. lations and local infrastructure needs to drive them forward to modernize and meet future needs

Bulk chemical building

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 5 In Memory Mr. Mike Bell

Michael P. Bell, 80, passed away Monday, January 27, 2020 at his home following a short illness. Mike was born February 22, 1939 in Morristown, NJ to E. Arthur Bell and Helen L. Bell. He attended schools in Essex Fells until high school when his family moved to Stamford, CT. He graduated from Duke University in 1961 and then obtained his Master’s in Public Health Engineering at UNC Chapel Hill. After graduating, he served in the Public Health Service and in 1966 became an engineer in the Water Division of the NC Department of Public Health. He worked as a regional water quality engineer where he continued until his retirement more than 40 years later. Mike loved his happy place on the Pamlico River, sitting and looking out at the river, sailing when he was younger and just relaxing. Although he spent more time in Greenville in recent years, he still enjoyed the NCWOA Special Award of Merit in 2009. “going to the river”. During my Presidential acceptance speech in 2015, I challenged NCWOA members to be like Mike became a member of St. Paul’s “Mike.” Mike’s fifty-five years of active service Episcopal Church when he and his wife moved to the Association, his drive for protecting to Greenville in 1966 and continued active public health, and training operators across serving in various roles. Perhaps his greatest multiple generations has made a difference. enjoyment was his participation in the choir Let’s keep Mike’s legacy going! and recently helping install the “new” organ. He will be greatly missed by family and friends. Mike had a sincere passion for training operators and protecting public health. He taught at numerous certification schools, section meetings and seminars during his career. Mike’s devotion to NCWOA and the Northeast section was evident as he kept accurate minutes and records while serving 34 years as Secretary/Treasurer. After retirement, Mike held this position for an additional ten years and attended section meetings thereafter. In a 2011 Go with The Flow spotlight article Mike stated “It was a very rewarding career. I enjoyed meeting the people of Eastern North Carolina. When I retired, that’s what I hated giving up most. That’s one of the reasons I’ve stayed with the Association, to maintain those contacts.” Mike was presented

Page 6 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 Tom Muse-City of Asheville Receives “Order of the Long Leaf Pine Award”

Tom Muse began his career working for the Biltmore Estate’s Lagoon System. In 1985, he discovered the Asheville North Fork Water Treatment Facility on a drive and decided to apply for work. He gradually worked his way through the State Operator Program obtaining the highest level licensure for surface water treatment and wastewater treatment in North Carolina. Tom also holds a certification to operate distribution systems. After his first four years at North Fork, Tom moved his position out to the newly opened William DeBruhl (Bee Tree) facility in Swannanoa in 1989. Tom assisted with establishing the operating procedures for the newly upgraded facility and even served as acting Operator in Responsible Charge meaning that he took on the legal responsibility for facility and the effluent for a time. During the Blizzard of 1993, Tom reported in to work for a night shift at DeBruhl on Thursday March 11. Not knowing when he would be relieved, he sent the day shift operator home. When the sun rose, Tom was surrounded by 30 inches of snow. His relief had no way to report in on the single rural road to the facility. He began making the rounds to pumps, motors, and valves on foot to check for freezing equipment. This was the beginning of an epic three day and three night shift where Tom managed to keep water flowing to residents and perform all lab analysis alone. By Monday, a snow plow was able to reach the front gate of the facility with food. The taps continued to flow. In 1999, the City opened a new treatment facility in Mills River. Tom again volunteered to help with plant start up. His name is listed as author on many of the operating procedures still in existence today. He has been at Mills River on a night shift for the last 20 years. Tom has been the first face of the City to many new trainees beginning their careers in Water Resources and is often a guiding voice of reason during stressful moments. During his service the city water system has yielded approximately 248 billion gallons of water. Of that amount, we estimate that Tom is personally responsible for the production of 3.4 billion gallons of potable water to Asheville’s residents. Tom has never asked for any recognition for his efforts. Last month several letters made it to Governor Roy Cooper’s office informing him of Tom’s retirement from Asheville’s water system. After a couple of phone calls with the Governor’s office, Asheville staff received word that Tom had earned the highest civilian honor in North Carolina – The Order of The Long Leaf Pine. Established in 1963 the award is given to persons who have made a significant contribution to the state and their communities through their exemplary service and exceptional accomplishments. At his retirement party recently, staff had the privilege of presenting him with his new title as State Ambassador. Tom’s retirement began of December 25, 2019 after 34 years of faithful service to the City of Asheville. Congratulations Tom!

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 7 NCWOA Upcoming Workshops & Training Events with Proposed Agendas

All NCWOA seminars listed on pages 4-5 are for 6.0 contact hours and are pre-approved by the NCWTFOCB for treatment and distribution operators. Some of the seminars will also qualify for 6.0 wastewater contact hours. Individuals that attend an entire seminar will receive a Certificate of Attendance for 6.0 contact hours. Please see each individual seminar agenda or description for details. Seminar agendas and locations are tentative and may be subject to change.

Spring Certification School June 8-12, 2020 in Hickory

For registration please visit www.ncwoa.com

Optimization of Treatment May 21, 2020 in Wilson - POSTPONED October 6, 2020 in Canton - 8am-4pm The morning session will consist of: The afternoon session will consist of:

Treatment of Emerging Contaminants Future W/WW Operators Development • Processes • Education (knowledge) vs Experience (skills) • Chemicals • Workforce Development • Next steps • Leadership Development

Importance of SCADA in meeting regulatory Customer Relations compliance • Competing with internet for information • Source to tap and back to source • Using media relations to assist • Process monitoring & control • Relaying truthful information • System monitoring/Problem solving Certificates for 6 Contact hours for all DRINKING WATER and WASTEWATER certifications

Distribution & Collection Systems - Keeping it Flowing Regulatory Update, O&M, Planning & Permitting April 29, 2020 in Valdese - POSTPONED December 3, 2020 in Dunn 8:00 - 8:30 Registration and Logistics (NCWOA) 2:15 - 2:30 Break

8:30 - 10:00 Regulations & Permitting for 2:30 - 3:15 Pipeline Assessment & Rehab/Asset Distribution & Collection Management

10:00 - 10:15 Break 3:15 - 4:00 OSHA/Safety/Security for Collection & Distribution 10:15 - 11:45 Optimization of O&M for Dist/Collection Systems Certificates for 6 Contact hours for all DRINKING WATER and WASTEWATER certifications 11:45 - 12:45 Lunch (provided on-site)

12:45 - 2:15 Dist. & Collection system corrosion control, flushing, & sewer cleaning

Page 8 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 NCWOA Upcoming Workshops & Training Events with Proposed Agendas

Fall Certification School September 21-25, 2020 in Raleigh (Information coming in July)

For more information and online registration, please visit our website at www.ncwoa.com

NCWOA SEMINAR REGISTRATION FORM Deadline for entry is receipt at least 4 business days before a seminar. Space is limited - First Paid, First Accepted

Please Print or Type

NAME (First, MI, Last): ______Nickname (For Tag)______

SOCIAL SECURITY # (last 4 digits): XXX-XX-______EMPLOYER: ______

MAILING ADDRESS______

CITY: ______COUNTY: ______STATE: ______ZIP: ______

WORK PHONE: ______Ext: ______FAX: ______

EMAIL ADDRESS: ______

NC WATER TREATMENT CERTIFICATE # (OPERATOR ID #): ______NCWOA MEMBER # : ______

NC WATER TREATMENT CERTIFICATE TYPE: ___AS ___BS ___CS ___AW ___BW ___CW ___ DW ___AD ___BD ___ CD ___ DD ___ CC/BF ____None

NC WASTEWATER CERTIFICATION # (OPERATOR ID #): ______, ______

NCWOA MEMBER PRICE IS $55.00 (Must put your INDIVIDUAL NCWOA membership number on the line above to qualify)

NON-MEMBER PRICE IS $105.00 (2020 NCWOA membership included in this price.)

Optimization of Treatment - October 6, 2020 in Canton Cost $ ______Distribution & Collection Systems - Keeping It Flowing - December 3, 2020 in Dunn Cost $ ______

Please make checks payable to “NCWOA” or “North Carolina Waterworks Operators Association.” We do NOT accept Purchase Orders. Credit Card payments may be mailed, faxed, or scanned but NOT called in. A confirmation letter/receipt and map will be mailed to each attendee once full payment is received. REFUNDS: We will issue a refund (minus a $20 administrative fee), if the refund is requested, in writing, at least 7 business days prior to the event. Refunds will be made in the same manner as payment. Substitutions may be made. Please inform us, as soon as possible, of substitutions so that the appropriate certificates of attendance may be generated. PLEASE SEND APPLICATION AND PAYMENT TO: Heather Cagle, NCWOA Administrator PO Box 5466 NEW ADDRESS CREDIT CARD PAYMENT High Point, NC 27262 Phone: 252-764-2094 ext. 1 Credit Card Type: ____ Visa ____ MC ____ AmEx ____ Discover Fax: 252-764-2095 EFFECTIVE 01/01/19 Name on Credit Card: ______Email: [email protected]

Credit Card Number: ______Credit Card Payment Exp Date: Month ______Year ______Security Code from back of Card ______Cannot be Processed Over the Phone Cardholder’s Signature: ______If cardholder is other than attendee, what email address should the CC receipt be sent to? ______To ensure that you receive the emailed receipt, please add [email protected] to your email address book. NCWOA USE: Amount: ______CK# ______E S Processed: ______

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 9 NCWOA Sectional Training

NCWOA sectional training meetings listed below are for 3.0 contact hours and are pre-approved by the NCWTFOCB for treatment and distribution operators. All sectional training is open to anyone regardless of your particular section. Training agendas and locations are tentative and may be subject to change. All Sectional Training Meetings will take place from 9am - 12:00noon. (3 credit hours available) Lunch and business meeting will follow. Sectional Trainings are open to anyone, however if you want contact hours you must be an active member or be prepared to pay the $40 annual membership fee on-site.

Western Sectional Training May 21, 2020 - Hickory - POSTPONED Topics: Plant tour, pumps and pump curves, valve maintenance August 20, 2020 - Broad River Water Authority Topics: Plant tour, filters and upgrades, stream & watershed classification October 22, 2020 - Boone Topics: Plant upgrades

Please RSVP to Brendan Kelley at (828) 232-4574 or [email protected]

North Piedmont Sectional Training August 6, 2020 - City of Eden - sponsored by USA Bluebook Topics: instrumentation, calibration maintenance, chemical feed pump maintenance October 8, 2020 - Davidson Water (tentative) Topics: gas to bleach conversion, filter system & plant improvements

Please RSVP to Melanie Clark at (336) 627-1009 ext 101 or [email protected]

South Piedmont Sectional Training June 18, 2020 - Shelby Operations Center Topics: distribution, valves & pump monitoring August 27, 2020 - Salisbury-Rowan Utilities Topics: actiflow process October 15, 2020 - Statesville Topics: maintenance, lubrication of equipment & pumps

Please RSVP to Tena Mullis at (704) 920-5163 or [email protected]

Page 10 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 NCWOA Sectional Training

Northeast Sectional Training May 5, 2020 - NRWASA (Neuse Regional Water & Sewer Authority) - POSTPONED Topics: PFAS treatment techniques, water loss/distribution audit, plant tour August 13, 2020 - GUC (Greeenville Utilities Commission) Topics: math for operators, SCADA controls/security, plant tour October 13, 2020 - New Bern Topics: asset management, vulnerability assessment, plant tour

Please RSVP to Dail Booth at (252) 551-1559 or [email protected]

Southeast Sectional Training April 30, 2020 - City of Raleigh - POSTPONED Topics: plant tour, emerging contaminants, rules & regs update July 16, 2020 - City of Smithfield Topics: plant tour, sludge dewatering & disposal, use of chlorine dioxide as pre-oxixdant October 15, 2019 - Pender County Topics: plant tour, math, PFAS/PFOA treatment techniques Please RSVP to Robin Miller at [email protected]

Starting in 2020, section meeting notices will be sent to all sections via postcard in February, June, and October. All sectional training is open to anyone regardless of your particular section.

For more detailed section meeting information please visit our website at www.ncwoa.com

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 11 Additional NCWOA Sponsored Training

Bacteriological Methods Workshop NCWOA Fall School July 28-30, 2020 September 21-25, 2020 in Raleigh November 4-6, 2020 Contact Michelle Rufus A, B, & C Surface (919) 807-8751 A, B, & C Well Lab Technology Day Advanced Day, September 23 July 7, 2020 Brochures coming in July Raleigh, NC Math Review Contact JD Monroe (910) 947-5784

Page 12 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 We Appreciate Our Corporate Sponsors!

Interested in sponsorship? Multiple Opportunities Available Please contact: Allen Daniels, Public Image Committee (252) 230-8424 Email: [email protected] Heather Cagle, NCWOA Administrator (252) 764-2094 ext. 1 Email: [email protected] or check our website at www.ncwoa.com

The Go With the Flow will be issued in December, April, and August.

Starting in 2020, section meeting notices will be sent to all sections via postcard in NEW FOR February, June, and October.

2020 For more detailed training event and section meeting information please visit our website at www.ncwoa.com

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 13 North Carolina Waterworks Operators Association MEMBERSHIP APPLICATION MISSION STATEMENT: To provide knowledge, skills & educational opportunities for drinking water professionals; develop working relationships with other water treatment organizations; project a positive image and communicate the importance of safe drinking water.

Membership Application ANNUAL DUES ARE $40.00 FOR 2020

First Name: ______Middle Initial: ______Last Name: ______

Nickname: ______Social Security # (last 4 digits): xxx-xx-______If Renewal, what is your NCWOA Member #: ______

YOUR Individual Operator Certification #: (Issued by NCWTFOCB) ______

Certificate(s) Held:

____ A-Surface ____ B-Surface ____ C-Surface ____ A-Well ____ B-Well ____ C-Well ____ D-Well

____ A-Dist ____ B-Dist ____ C-Dist ____ D-Dist ____ Cross-Connection

______Wastewater #’s

____ None Yet ____ You are not an Operator & do not plan to become Certified.

PLEASE SELECT YOUR PREFERRED ADDRESS (This is where confirmations & membership info will be sent.)

____ Home Address: ______

City: ______State ______Zip ______County: ______

____ Employer Name: ______

MAILING Address: ______

City: ______State ______Zip ______County: ______

Work Phone : ______Ext: ______Fax: ______

Home Phone: ______Cell Phone: ______

Email Address: ______

How would you like to receive your issues of Go With The Flow? Postal Delivery ______OR Email ______

How would you like to receive your Section Meeting notices? Postal Delivery ______OR Email ______

NOTE: Memberships are based upon a calendar year. Membership cards will be mailed with receipt. These cards will contain your name, membership number, and membership expiration date.

NOTE: Please make checks payable to “NCWOA” or “North Carolina Waterworks Operators Association.” We do NOT accept Purchase Orders. Credit Card payments may be mailed, faxed, or scanned but NOT called in

PLEASE SEND APPLICATION AND PAYMENT TO: CREDIT CARD PAYMENT Heather Cagle, NCWOA Administrator PO Box 5466 NEW ADDRESS Credit Card Type: ____ Visa ____ MC ____ AmEx ____ Discover High Point, NC 27262 Phone: 252-764-2094 ext. 1 Name on Credit Card: ______Fax: 252-764-2095 EFFECTIVE 01/01/19 Email: [email protected] Credit Card Number: ______Credit Card Payment Exp Date: Month ______Year ______Security Code from back of Card ______Cannot be Processed Over the Phone Cardholder’s Signature: ______

If cardholder is other than attendee, what email address should the CC receipt be sent to? ______

To ensure that you receive the emailed receipt, please add [email protected] to your email address book.

NCWOA USE: Amount: ______CK# ______E S Processed: ______

Page 14 NCWOA ~ Go With The Flow ~ April 2020 ~ Volume 23, Number 1 Committee Members

2020 Executive Committee

President Past President Chair – North Piedmont Section Ken Loflin Jeff Isley Melanie Clark OWASA Email: [email protected] City of Eden Phone: (919) 537-4232 Phone: (336) 627-1009 ext 101 Chair – Board of Examiners Email: [email protected] Email: [email protected] Pat Irwin First Vice-President Dare County Chair – South Piedmont Section Sam Molinas Phone: (252) 475-5603 Tena Mullis Broad River Water Authority Email: [email protected] City of Concord Phone: (828) 286-0731 Phone: (704) 920-5163 Chair - Public Image Email: [email protected] Email: [email protected] Allen Daniels Second-Vice President Water Guard, Inc. Chair – Southeast Section Steve Pope Phone: (252) 230-8424 Del Coffman Piedmont Triad Regional Water Authority Email: [email protected] Fayetteville Public Works Phone: (336) 382-2373 Phone: (910) 223-4706 Chair – Nomination Committee Email: [email protected] Email: [email protected] Chris Smith Secretary Fayetteville Public Works Chair – Northeast Section Michelle Clements Phone: (910) 223-4708 Dail Booth The East Group Email: [email protected] Greenville Utilities Phone: (252) 758-3746 x 131 Phone: (252) 551-1559 Chair – Western Section Email: [email protected] Email: [email protected] Brendan Kelley Treasurer City of Asheville Distribution Officer Leslie Carreiro Phone: (828) 232-4574 Julius Patrick City of Asheville – North Fork WTP Email: [email protected] Greenville Utilities Phone: (828) 271-6105 Phone: (252) 551-1561 Email: [email protected] Email: [email protected]

2020 Committees

Finance Committee Annual Schools Public Image Committees Leadership Committees Board Director: Julius Patrick Sandra Bradshaw (Co-Chair) Board Director: Allen Daniels Board Director: Steve Pope Mark Hahn (Co-Chair) Chad Flannagan (Chair) Member Services Nominating Rodney Horne Leslie Carreiro Ian Stroud, Chair Del Coffman Chris Smith (Chair) Julius Patrick Chad Flannagan Garrett Gilbert Tena Mullis Sam Molinas Julius Patrick Dail Booth Ken Loflin Tena Mullis Melanie Clark Jeff Isley Lab Analyst Melanie Clark Brendan Kelley Chris Goforth (Co-Chair) Del Coffman Del Coffman Bernadine Wardlaw (Co-Chair) Dail Booth Professional Development Chad Flannagan(Co-Chair) Brendan Kelley Rules Committees Jeff Isley Gabe Sasser Mack Edmisten (Chair) Board Director: Sam Molinas Amy Watters Dave Banick Chris Smith Dustin Guyer Jay Van Hoose Seminars Sam Molinas Erik Ruff Ken Loflin Steve Pope (Chair) Patricia Quinichett Jeff Isley Elizabeth Meyer Operator of the Year Award Leslie Carreiro David Livingston Don Price Jeff Isley (Chair) Mike Richardson PWS Representative - Joey White Board of Examiners Melanie Clark Charlie Colie Pat Irwin (Chair) Tena Mullis Ricky Langley Dail Booth Rani Holland Brendan Kelley Jeff Carlisle Del Coffman Julius Patrick Julius Patrick Chris Smith Carl Scharfe Jay Van Hoose Allen Daniels Dail Booth Rodney Horne Yama Jones Patty Hall Mark Hahn Janet Mills

NCWOANCWOA ~ ~ Go Go With With The The Flow Flow ~ ~ April Dec 20182020 ~ Volume 21,23, Number 41 Page 15 Heather Cagle, Administrator NON PROFIT ORG N.C. Waterworks Operators Association U.S. POSTAGE PO Box 5466 PAID High Point, NC 27262 www.ncwoa.com

Important Phone Numbers & Websites

Main Phone # for Certification Board 919-707-9040 https://deq.nc.gov/about/ divisions/water-resources/ operator-certification/drinking- water-operator-certification/dw- operator-certification-wtfocb Bob Midgette, PWS Section Chief 919-707-9088 Linda Raynor, Compliance Services Branch 919-707-9095 Jay Frick, Operations Branch 919-707-9102 Rebecca Sadosky – Protection & Enforcement Branch 919-707-9096 Bethany Goodwin, PWS – Consumer Confidence Reports 919-707-9079 Public Water Supply Offices: www.deh.enr.state.nc.us/pws Central Office 919-707-9100 Asheville 828-296-4500 Mooresville 704-663-1699 Winston-Salem 336-776-9800 Raleigh 919-791-4200 Fayetteville 910-433-3300 Washington 252-946-6481 Wilmington 910-796-7215 NC State Laboratory of Public Health 919-733-7308 SDWA Hotline 800-426-4791 EPA SDWA Website www.epa.gov/safewater EPA Microbial & DBP Data from Drinking Water Systems Website www.epa.gov/enviro/html/icr NC Waterworks Operators Association (NCWOA) 252-764-2094 www.ncwoa.com email: [email protected] NC Rural Water Association 336-731-6963 www.ncrwa.com NC AWWA-WEA 919-784-9030 www.ncsafewater.org This newsletter is printed on recycled paper.