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Encore/ST Cube-Intro Cube Installation Kit Manual ENCORE™/ST G4 Installation Manual Cube Dealer Installation Kit for ENCORE™/ST G4 Installation Manual Cube Dealer Installation Kit © 2002 Sonnet Technologies, Inc. All rights reserved. Sonnet Technologies, Inc. 15 Whatney Irvine, California 92618-2808 USA Phone: 1-949-587-3500 Fax: 1-949-457-6350 Customer Service: 1-949-472-2722 (Monday–Friday, 7 a.m.–5 p.m. Pacific Time) Online Support Form: http://supportform.sonnettech.com Website: www.sonnettech.com Remember to register your product online at http://registration.sonnettech.com to be informed of future upgrades and product releases. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, and Encore are trademarks of Sonnet Technologies, Inc. Macintosh, Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Other product names are trademarks of their respective owners. This manual may not be copied, in whole or in part, without the written consent of Sonnet Technologies, Inc. Sonnet has made every effort to ensure the accuracy of this manual. All specifications are subject to change without notice. Manual Number: MNL-SGC-E-A Release: v 1.0 Printed in the U.S.A. Contents Preface v Getting Started vii Check Addendum Pages vii Take Precautionary Measures vii Multiple Upgrade Recommendation vii General Overview viii You Should Have viii Operating System Compatibility viii Cube Hardware Features viii 1Software Installation 1-1 Install or Upgrade to Mac OS 9.2.1 1-2 Update Power Mac Firmware 1-2 2 Hardware Installation 2-1 Shut Down and Remove 2-2 Computer Core Remove Top Plate and Support Posts 2-3 Remove Video Riser Card 2-4 (with Video Card) Remove Logic Board 2-6 Remove Processor Card 2-7 and Thermal Transfer Plate Install Encore/ST G4 Processor 2-8 Upgrade Card Remove Airport Card Bracket 2-10 and Antenna Assembly Remove Drive Assembly 2-11 Install Fan 2-12 Reassemble Computer 2-12 Turn on Computer 2-18 3 Troubleshooting Guide 3-1 4Warranty 4-1 5 Contacting Customer Service 5-1 iii Preface This manual explains how to install the hardware and software for the Sonnet Encore™/ST G4 proces- sor upgrade card and cooling fan into a Power Mac® G4 Cube. Due to the complex design and assembly of the Cube, Sonnet strongly recommends that a qualified technician perform this installation. This documentation assumes you have a working knowledge of the Macintosh and its operating conventions. If you are unfamiliar with the Macintosh, see your computer’s documentation. WARNING: In order for the Encore/ST G4 to operate in your system, Mac OS 9.2.1 (or later), and the latest Power Mac G4 firmware must be installed. If your system does not meet these criteria, you must upgrade to OS 9.2.1 (or later) and update your system’s firmware before installing this upgrade. Otherwise, your sys- tem will not operate with the Encore/ST installed. Instructions follow. Firmware updates must be run under Mac OS 9.x (9.2.x for the final update prior to installing the Encore/ST card), not Mac OS X, nor Classic mode. v Getting Started Check Addendum Pages For the most current information regarding the Sonnet Encore/ST G4, read the addendum pages that may be packaged with your product. Visit Our Website The latest software updates and online support files are available from the Sonnet website at www.sonnettech.com/support/encorest. Take Precautionary Measures We recommend that you make a backup of impor- tant information on your system’s hard drive prior to installing new hardware or software. When han- dling computer products, take care to prevent com- ponents from being damaged by static electricity; avoid carpeted areas. Handle electronic components only by their edges, and avoid touching connector traces and component pins. Familiarize Yourself with the Instructions Please familiarize yourself with the instructions in this manual before beginning the installation. If you feel you are unable to install the computer hard- ware, contact a qualified computer technician. Multiple Upgrade Recommendation If you intend to perform multiple hardware upgrades to your Power Mac G4 Cube, we strongly recommend that you complete the installation of the Encore/ST and cooling fan first, and then install the remaining upgrades; complete each upgrade and test it before proceeding to the next. vii General Overview We strongly recommend reading through this entire manual if this is your first time installing a processor upgrade card in the Power Mac G4 Cube. The Power Mac G4 Cube is a compact marvel of Apple engineering. Although it was never intended for the Cube’s processor to be upgraded, Sonnet’s Torx T-15 screws (for cooling fan) engineers have created the Encore/ST G4, a proces- sor upgrade solution designed to deliver advanced Torx Torx processing power to the Cube. T-10 T-15 tool tool You Should Have The following items should be included in your product package (see Figure 1): • Cooling fan • Four 20mm Torx T-15 screws (for cooling fan) • Sonnet Torx T-10 tool (for Cube screws) Cooling fan • Sonnet Torx T-15 tool (for fan screws) Figure 1 The following items are required for installation: • Encore/ST G4 processor upgrade card, (sold separately) Top plate • Mac OS 9.2.1 minimum (required for firmware release latch update procedure) • Power Mac G4 Cube Firmware version 4.1.9 (min.) • Tweezers • Four small containers to separate screws removed from the Cube (recommended) core Prior to beginning the hardware installation of the Encore/ST and cooling fan, you MUST first posts (4) perform any necessary Mac OS software upgrade and firmware update to your Cube as explained in the software installation chapter that follows. enclosure Operating System Compatibility At this printing, Encore/ST G4 processor upgrade cards are compatible with Mac OS 9.2.x through Mac OS X version 10.2.2. For up-to-date Mac OS compatibility, check our website. viii Cube Hardware Features Figure 2 Prior to proceeding with the software and hardware installation of the Encore/ST card and cooling fan, you should become familiar with some basic Cube hardware features (Figure 2). Due to its compact and complex design, there are Screw Types numerous screws of different types (Figures 3 and 4) that must be removed, and then reinstalled in the proper places. In order to replace the processor card and install the fan, you will need to remove several components. Most of the computer will be disassembled during the course of this upgrade #1 #2 #3 #4 process. Do not proceed with this installation unless you (Qty: 11) (Qty: 1) (pan head, (Qty: 2) Qty: 1) feel comfortable with completely disassembling your Cube. Sonnet strongly recommends that a qualified technician perform this installation. As you proceed with disassembling the Cube in the hardware installation of the Encore/ST, we recommend that you place the screws in separate containers to help you to easily identify and keep track of them. This will minimize confusion during reassembly. #5 #6 #7 (supplied by (Qty: 2) (Qty: 1) Sonnet, Qty: 4) Before working inside your Cube, always move it to an area where you can freely work, and gently rest it Figure 3 on a soft cotton cloth to prevent scratching the computer’s enclosure. Screw #4 Screw #3 Screw #4 Core Screw #2 Screw #7 Screw #5 Screw #6 Screw #6 Note: All other screws FAN removed/installed are Screw #1; locations for these have not been indicated. ix Figure 4 Chapter 1 Software Installation At this printing, the Encore/ST G4 processor upgrade card is compatible with Mac OS 9.2.1 through OS X version 10.2.2. For up-to-date Mac OS compatibility information, check our website. WARNING: In order for the Encore/ST G4 to operate in your system, Mac OS 9.2.1 (or later), and the latest Power Mac G4 firmware must be installed. If your system does not meet these criteria, you must upgrade to OS 9.2.1 (or later) and update your system’s firmware before installing this upgrade. Otherwise, your sys- tem will not operate with the Encore/ST installed. Instructions follow. Firmware updates must be run under Mac OS 9.x (9.2.x for the final update prior to installing the Encore/ST card), not Mac OS X, nor Classic mode. 1-1 Install or Upgrade to Mac OS 9.2.1 or Later, If Necessary The Encore/ST G4 requires Mac OS 9.2.1 or later in order to operate in your system, and it must be installed before you install the processor upgrade card. 1. Verify the Mac OS version on your system is at least Mac OS 9.2.1, and then install or upgrade the OS software if necessary (Figure 1). Figure 1 WARNING: When you install (or upgrade to) Mac OS 9.2.1 or later, you may have to upgrade the Cube’s firmware as part of the soft- ware installation. Please note, the firmware installed with the Mac OS may not be the version required by the Encore/ST. Before installing the Encore/ST, you may be required to upgrade your firmware again; you MUST ensure your system is using version 4.1.9 firmware. If your system is using an earlier version of the firmware, your system will not operate with the Encore/ST firmware version installed. Figure 2 Update Power Mac Firmware Before installing the Encore/ST, you must ensure your Power Mac G4 Cube system’s firmware has been updated to the latest version (currently 4.1.9).
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