Where to Look Next

NMBEIC 2017 Opportunity Accelerator

Dr. Suj Chandrasekhar

1 Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 5 What’s So?sion SoAna lWhat?ytic ? What’s Next?

1 2 3

WHAT’S SO? SO WHAT? WHAT’S NEXT Mega Trends What are the Implications for MBEs Gearing up

Mission Analytics: Data-Driven Decision Making for Government 2 2 Annual Trends

3 Industry Perspectives

Energy and Power and Consumer Financial Life Automotive and mining utilities products services sciences transportation

Percentage that say they have clarity on the digital opportunities, risks and impact to the enterprise strategy 53% 55% 76% 78% 59% 71%

Percentage of those with a high quantification of investments/capital needed to pursue digital 46% 55% 65% 54% 59% 61%

4 Healthcare-Navigating Multi Level Shifts

Translational Health Care Artificial Big Data Medicine Digitalization Intelligence (AI) and Analytics

5 Automotive-Juggling Evolutionary, Revolutionary, and Disruptive Source- KPMG

The auto industry is juggling between evolutionary, revolutionary and disruptive key trends that all need to be managed at the same time.

6 Size of the Global Digital Transformation Market

Global digital transformation market to top USD 431.71 2022 billion by 2021, growing at a CAGR of 19.2% between 2016 and 2021. 2021 2020 2019

2016 2017 2018

7 Mega Trends Related Opportunities

Blockchain Smart Contracts A secure transaction ledger that is shared by all parties participating in A statistical technique that adds an established computer network. predictable amounts of noise to data. This protects identities while preserving insights derived from large groups.

Homomorphic Encryption Differential Privacy Ability to perform data exchanges and Contractual clauses are transformations exclusively with unnecessary due to verification or encrypted data, only decrypting it when a enforcement of the performance of person need to see results. computer protocols.

8 Supplier Skills in Highest Demand

Skill Importance (%) Skill Difficultly Recruiting for this Skill (Rank)

97% CI Creativity & Innovation #1

97% PS Problem Solving #5

95% C Collaboration #8

93% L Leadership #2

93% A Adaptability #4

9 Suppliers’ New Roles & Responsibilities

Spotify LettuceBot Amazon’s Alexa connects suggests weekly new can identify each sprout on a to offline services and objects music based on the user’s farm as lettuce or a weed in the home prior listening preferences and provide yield optimization to create a personalized and behaviors. solutions for farmers. environment.

10 Industry Based Opportunity Assessment

Marketing Augmented Reality Analytics Human Artificial Resources TECHNOLOGYSoftware Intelligence Facilities Resale

Construction Digital Marketing New Product IT Development Merchandising RETAIL (Hardware & Software)

Marketing Legal Information FINANCIAL Consulting Technology Cyber Security SERVICES Staffing

Packaging & FOOD & Sales & Marketing Transportation Alternative & Logistics BEVERAGE Professional Services

11 Industry Based Opportunity Assessment

Direct Manufacturing Suppliers R & D IT (Software and Hardware) Multilingual Staffing HEALTHCARE Professional Services Artificial Intelligence

Autonomous Driving Technology IT Hardware Machining and Casting AIG Construction Temp Labor

Raw Materials Sourcing Contract Manufacturing Site Services MANUFACTURING Gaming Supplies Professional Services

Electrical and Mechanical Engineers Cloud Technology PETROCHEMICAL Engineering Technologies Professional Technical Services R & D

Fuel Mobile Application Devt & Technology TRANSPORTATION Technical Operations Catering SHIPPING/ FREIGHT

12 Companies in the Needs Assessment

NCR Corporation, Rockwell Automation, BMC, TECHNOLOGY COX, SAS, Charter Communications, 25-Tech, Intel, Apple

Macy’s, Walmart, Lowes, L Brands, RETAIL TJX Companies, Herman Miller Inc., Target

TIAA, New York Life, Fannie Mae, Citigroup, Associated Bank, Comerica, MetLife, Wells Fargo, BMO Harris Bank, PNC, Freddie Mac, FRBC, USAA, FINANICAL SERVICES First Data, Allstate Insurance Company

AMN, Novartis, Johnson & Johnson, Bristol-Myers Squibb, Medtronic, Stryker Anthem Inc., American Red HEALTHCARE Cross

13 Companies in the Needs Assessment

FOOD & BEVERAGE The Coca-Cola Company, Barilla, Aramark, Molson Coors, Sodexo, Nestle

MANUFACTURING Sonoco, Eaton, DuPont

PETROCHEMICAL Onx, MSI, Jacobs, BP, Chevron

Cummins, Caterpillar, Arcelor Mittal USA, Ford Motor, AIG Honda North America, Toyota, Nissan, Axalta Coating Systems

14 Understanding and Planning for How These Trends Will Affect Your Business?

In five years, the majority of customers will be purchasing via messaging platforms, connected devices, or smart assistants. In 10 years, digital assistants operating in the background for workplace interactions/

In seven years, most interfaces will not have a screen and will be integrated into Five years from now, 80% of the S&P 500 will be daily tasks. engaged in multiple industry ecosystems. In five years, more than half of your customers will select your services based on your AI instead of your traditional brand. In seven years’ time, an industry leader from today will have transformed into an ecosystem company spanning multiple markets.

15 Leading with Platform Level Thinking.

Service Providers Customers seek access to look for simplified customers. decision making.

16 Understanding The Technology-Mind Shift Dilemma

17 Understanding Your Relational Capital as a Supplier

Strategic Partnering: Finally, at the top of the ladder, a supplier is given responsibility and accountability – in part Ownership or in full – for successful business outcomes

Integration: On the next rung, expertise and resources are reciprocally shared, with suppliers directly leveraged into operations (included in the Investment product development process or improvement initiatives)

Bundling: Up one rung, multiple products and/or services are purchased as integrated combinations where the “whole is greater than the sum of the Enhancement parts”

Technical Vendor: On the lowest rung, products and services are purchased as isolated entities, without the knowledge to assemble what is required, or to Transactional use them effectively

18 Understanding the Business Drivers of the Corporations Source-KPMG

19 Gearing Up

In Industry for Industry Solutions mindset Tech/Service Understanding Delivery Road Map Customers’ Decision Making Journey

Value Analytics Based Partnership Driven Approach to Business

20 APPENDIX-NMSDC Industry-Based Needs Assessment

MOST NEEDED AREAS OF SKILLS AREAS OF GREATEST OPPORTUNITY AREAS OF MOST DEMAND DEVELOPMENT: PARTNERS + FOR MINORITY SUPPLIERS TO PLAY AN INDUSTRY FOR MINORITY SUPPLIERS FUTURE PARTNERS INNOVATIVE ROLE

• Human Resources • Analytics • Artificial Intelligence • Global Marketing • Reporting • Virtual Reality • Facilities • Engineering • Augmented Reality Technology • Software Resale • Green Materials Manufacturing

• Construction • How to Approach Buyers • New Product Development • New Product Development • Understanding Industry Needs • Transportation & Logistics • IT (hardware and software) and Requirements • Digital Marketing Retail • Digital Marketing • How to Do Business With Large • Merchandising Corporations • Lean Manufacturing

• Marketing • ROI Articulation • Introduction of Disruptive Technology • Information Technology • Ability to Scale While Maintaining • Cyber Security • Legal Quality • Hardware and Software Services • Staffing • Managing the RFP Process • Risk Management Financial • Consulting • Presentation and Communication • Industry Trend Knowledge Services Skills • Virtual Reality • Reporting Metrics • Consulting Services in Terms of IT • Strategy Alignment Prospects APPENDIX-NMSDC Industry-Based Needs Assessment

MOST NEEDED AREAS OF SKILLS AREAS OF GREATEST OPPORTUNITY AREAS OF MOST DEMAND DEVELOPMENT: PARTNERS + FOR MINORITY SUPPLIERS TO PLAY AN INDUSTRY FOR MINORITY SUPPLIERS FUTURE PARTNERS INNOVATIVE ROLE • IT (Software and Hardware) • Understanding Healthcare • Research & Clinical Trials • Direct Manufacturing Positions and Regulations • Artificial Intelligence Suppliers / Manufacturing • Risk Management • Staying Ahead of Technology Trends Healthcare • Professional Services • Proof of Ability to Scale While • Understanding Regulatory • Multilingual Staffing Maintaining Quality requirements • Knowledge Within Tier 2 • Reducing Costs in Processes for New Subcontracting Opportunities Products and Materials • Transportation and Logistics • Capability to Rapidly Develop and • New Product Ideas / Producing • Sales and Marketing Expand Promising Products Before They • Packaging & Alternative • Cost Control Become Mainstream Food & Ingredients (Non-GMO) • Reporting Capabilities • Sustainable Product Development Beverage • Professional Services • Ability to Completely Bid in • Sustainable Packaging Development Formal RFP’s • R&D + Communicating Improvements • Understanding Basic Contract to Appropriate Management Terms • Construction • Cost Reduction Planning • Cyber & Facilities Security • Temp Labor • Quality Improvements • R &D Partnerships • Autonomous Driving • Growth Planning • Transportation Development That AIG Technology • Better Safety Processes Meets CAFE regulations (Corporate • IT Hardware • Agility Average Fuel Economy) • Machining and Casting • Machining and Casting APPENDIX-NMSDC Industry-Based Needs Assessment

MOST NEEDED AREAS OF SKILLS AREAS OF GREATEST OPPORTUNITY AREAS OF MOST DEMAND DEVELOPMENT: PARTNERS + FOR MINORITY SUPPLIERS TO PLAY AN INDUSTRY FOR MINORITY SUPPLIERS FUTURE PARTNERS INNOVATIVE ROLE

• Articulating a Clear Value Proposition • Professional Services • Raw Materials Sourcing • Knowledge of Necessary • Operational Efficiency Manufacturing • Site Services Certifications • Contract Manufacturing • Gaming Supplies • Strong Relationship Management • Cost Reduction • Ability to Grow & Capacity Building

• Electrical and Mechanical • Technical Certifications • Cyber Security Engineers • Acquisitions • R & D Petrochemical • Cloud Technology • Pre Sales Support • Engineering Technologies (VR, AI) • Professional Technical • Facilities Construction • Safety Services

• Strategic Thinking • Baggage Handling Transportation • Fuel • New Business Development • In-Flight Service Shipping • Catering • Global Acumen • JV’s & Alliances Freight • Technical Operations • Clear Value Proposition • Mobile Application Development and Communication Technology APPENDIX-Companies in the Needs Assessment

INDUSTRY COMPANY NAME

NCR Corporation, Rockwell Automation, BMC, COX, SAS, Charter Communications, 25-Tech, Technology Intel, Apple

Retail Macy’s, Walmart, Lowes, L Brands, TJX Companies, Herman Miller Inc., Target

TIAA, New York Life, Fannie Mae, Citigroup, Associated Bank, Comerica, Metlife, Wells Fargo, Financial Services BMO Harris Bank, PNC, Freddie Mac, FRBC, USAA, First Data, Allstate Insurance Company

AMN, Novartis, Johnson & Johnson, Bristol-Myers Squibb, Medtronic, Stryker Anthem Inc., Healthcare American Red Cross

Food and Beverage The Coca-Cola Company, Barilla, Aramark, Molson Coors, Sodexo, Nestle

Cummings, Caterpillar, Arcelor Mittal USA, Ford Motor, Honda North America, Toyota, Nissan, AIG Axalta Coating Systems

Manufacturing Sonoco, Eaton, DuPont

Petrochemical Onx, MSI, Jacobs, BP, Chevron

Transportation, Fedex, United, Delta, UPS, American Airlines Shipping, Freight