Vantage Case Study: BT TV

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BT TV Adopts Telestream Vantage for Enhanced Multiscreen OTT Media Processing Leading UK Telco service provider enhances business agility with Telestream; Introduces robust multiscreen services to better serve millions of consumers

“BT TV evaluated all of the The Company available transcoding options BT TV is a subscription IPTV service offered by BT, a division of United and found that Vantage offered Kingdom company BT Group, and was originally high quality content in the widest launched as BT Vision in December 2006. As of the end of 2017, BT TV has range of multiscreen formats, with 1.8 million customers. media processing times that are significantly faster than any other BT TV provides on-demand content, 30 entertainment channels (18 of which platform. are available in HD), nine children’s channels, 11 Movie channels ( Movies) and five live sports channels (BT Sport & ). BT Sport channels are — Peter Harvey, Head of Content available in SD and HD through IPTV signals. BT Sport, ESPN and AMC from Operations (VOD and Digital BT are available in non-fibre areas over IPTV using copper multicast Media) at BT Technology. where available. As BT TV transmits channels and content through IPTV, BT requires custom- ers to sign up to the BT Broadband and phone service to use BT TV, with connection via BT’s official router, BT Home Hub.

The Challenge BT TV operates in a fierce commercial environment. One where broadcasters compete daily for viewing audiences – ultimately, they compete for eyeballs. This ambitious project was fuelled by BT TV’s need to enhance its business agility and support business development goals focused on its OTT VOD operations. The challenge was to create a media processing environment which enables the shortest possible delivery times for multiscreen formats, which was paramount due to the time constraints of the project and extremely large volume of content to be processed. Vantage Case Study

The Results ““Vantage contributes significantly to our business agility,” explains Peter Harvey, Head of At BT TV, Vantage has added power, speed and elegant Content Operations (VOD and ) at workflow orchestration to the broadcaster’s multi- BT Technology. “The fast turnaround times of our screen content preparation and distribution operations. multiscreen files allowed our new App and Web BT TV reports that Vantage is up to 30 percent faster product to launch on time. We are also currently than its previous transcoding platform. looking at the Speech-to-Text model to assist with subtitling requirements and a number of For more info, visit: other elements that are currently under develop- ment.” https://www.telestream.net/ — Peter Harvey, Head of Content Operations (VOD and Digital Media) at BT Technology. “The fact that Vantage can be used as a work- tool - replacing or substituting some MAM functionality - the turnaround speeds of mul- The target was to employ a media processing platform tiscreen files, and the further options to utilize that allowed BT to launch enhanced features into the Telestream’s elastic transcoding option, if BT TV APP & Web player, enabling customers to required, were all strong drivers in our selection access multiscreen versions of any rented or purchased decision,” explained Harvey. “Already, we are content with the minimum of delay. The project formulating exciting plans for additional ways in supports the BT TV APP across iOS and Android which we can utilize Vantage in our core devices as well as tablet. A later release will business operations.” incorporate access to large screens, including Apple “The Vantage Workflow Designer has proved TV, Chromecast, Amazon Fire TV/Firestick and Sam- popular with our team as an easy to understand, sung Smart TV’s. yet powerful and dynamic toolset. Vantage has The Solution given greater control of our VOD processing, reducing manual effort and helping the team to The company evaluated all of the available transcoding work more efficiently. It has reduced multiscreen options and found that Vantage offered high quality media transcoding times by up to 30 percent, content in the widest range of multiscreen formats, with which was key in selecting Vantage.” media processing times that are significantly faster than any other platform. — Peter Harvey, Head of Content Operations (VOD and Digital Media) at BT Technology. Working with Telestream’s local Channel partner, Boxer Systems, to specify, install and configure the system BT has installed the Vantage Media Processing Platform. This move creates a robust, high-speed multiscreen media processing solution with automated quality assurance to better serve BT TV customers. At BT TV’s -based technical headquarters, Vantage is being used to analyze the technical proper- ties of VOD content, extract and create appropriate metadata which is used to drive Vantage workflow decisions and to transcode VOD content into high quality multiscreen formats for OTT delivery. In addition, Telestream’s Switch player is now the company’s media player of choice, with multi-format support, solid file inspection and support for captions and subtitles playback.

Specifications subject to change without notice. Copyright © 2018 Telestream, LLC. Telestream, CaptionMaker, Episode, Flip4Mac, FlipFactory, Flip Player, Lightspeed, ScreenFlow, Switch, Vantage, Wirecast, GraphicsFactory, MetaFlip, and Split-and- www.telestream. | [email protected] | tel +1 530 470 1300 Stitch are registered trademarks and Pipeline, MacCaption, e-Captioning, Tempo, VOD Producer, and Vidchecker are trademarks of Telestream, LLC. TitlerPro is a trademark of NewBlue, Inc. All other trademarks are the property of their respective owners. December 2018