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BCBU+ Handbook © 2013 Kolarctic ENPI CBC Barents Cross Border University Development Project 2011 - 2013 (BCBU+) Handbook Editorial Board ISBN 978-952-484-650-9 (PDF) Edited By BCBU+ Handbook Editorial Board Luleå University of Technology Svante Edzen Lars Furberg Heidi Hartikainen Narvik University College Knut Collin Arild Steen Northern (Arctic) Federal University Evgeny Khaymin University of Lapland Mohammed Dawued Mohammed Tarja Orjasniemi University of Oulu Kari Pankkonen Cover Irma Varrio - University of Lapland ―This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of the BCBU+ project and can in no way be taken to reflect the views of the European Union.‖ i BCBU+ Handbook BCBU+ HANDBOOK A Guide to Establish Virtual Cross-Border Campus for BCBU Network ii BCBU+ Handbook TABLE OF CONTENTS 1 INTRODUCTION TO THE HANDBOOK ................................................................ 1 2 SELECTING A WEB CONFERENCING SYSTEM .................................................. 5 2.1 Video Conferencing vs. Web Conferencing ...................................................... 5 2.2 Examples of Web Conferencing Systems ......................................................... 6 2.3 How to Select a Web Conferencing System that Fits Your Needs .................. 27 2.4 Summary ......................................................................................................... 29 3 SELECTING A LEARNING MANAGEMENT SYSTEM ......................................... 33 3.1 What is a Learning Management System? ..................................................... 33 3.2 LMS Features ................................................................................................. 33 3.3 LMS Survey .................................................................................................... 39 3.4 Recommendations for Selecting E-Learning Platform .................................... 39 4 BUILDING THE BCBU+ VIRTUAL CAMPUS ....................................................... 42 4.1 Equipping the Classrooms .............................................................................. 42 4.2 Evaluating the Web Conferencing and Learning Management Systems ........ 44 4.3 The Testing Phase .......................................................................................... 46 4.4 Experiences of the Web Conferencing System Selected ................................ 50 4.5 Recommendations ......................................................................................... 51 5 Distance Learning - Use and Experience .............................................................. 53 5.1 Introduction ..................................................................................................... 53 5.2 List of Articles .................................................................................................. 54 APPENDIX I ........................................................................................................... 106 Appendix I-A: Skype ........................................................................................... 106 Appendix I-B: iLinc for Learning .......................................................................... 113 Appendix I-C: Adobe Connect ............................................................................. 117 Appendix I-D: Vidyo Personal Telepresence....................................................... 124 Appendix I-E: Microsoft Lync .............................................................................. 129 Appendix I-F: Sonicfoundry Mediasite ................................................................ 133 APPENDIX II .......................................................................................................... 140 APPENDIX III ......................................................................................................... 144 iii BCBU+ Handbook 1 INTRODUCTION TO THE HANDBOOK The purpose of the Handbook is to describe the potential technologies and tools that can be used to setup a Virtual Campus, and it also offers an actual use case scenario on the Virtual Campus developed for Kolarctic ENPI CBC BCBU+ project partner Universities. The handbook is targeted to teachers, administrative and IT support personnel in educational institutions and also for all other interested groups. This handbook gives guidelines on developing distance education, Cross-Border Virtual Educational Collaboration, and also it contains narrative articles of experiences in distance learning, pedagogy, administrative practices and academic approaches used. The handbook consists of five chapters; 1. Introduction 2. Selecting a Web Conferencing System 3. Selecting a Learning Management System 4. Building the BCBU+ Virtual Campus, and 5. Distance Learning Use and Experience - Selected Examples from BCBU+ Project. Chapter one briefly describes the purpose of the handbook and the background of the BCBU+ project. Chapters two and three describe some of the Web Conferencing systems and Learning Management Systems available today, and discuss how an organization can select solutions that best suit their needs. Chapter four offers concrete examples on how the BCBU+ Virtual Campus was implemented, and finally chapter five offers articles about distance learning experiences of different project partners. BACKGROUND OF THE PROJECT The Barents Cross Border University Development Project 2011 - 2013 (BCBU+) originated from the long term co-operation between partners of Barents Cross 1 BCBU+ Handbook Border University Network (BCBU). The Network was founded in 2006 by Universities from Northern Finland and Northwest Russia. The co-operation has a starting point in mutual interests of the partner universities as well as in principles and aims of partnership programs and the EU Northern Dimension Policy. The BCBU+ project is a concrete action of the BCBU network to further develop the collaboration between educational institutions in the Barents region. The BCBU+ project has 10 partner universities: Six universities from Northwest Russia: Northern State Medical University (NSMU), Northern (Arctic) Federal University (NArFU), Petrozavodsk State University (PetrSU), Karelian State Pedagogical Academy (KSPA), Murmansk State Technical University (MSTU) and Murmansk State Humanities University (MSHU), Two universities from Finland, University of Oulu (UOulu) and University of Lapland (ULapland); One university from Norway: Narvik University College (NUC) One university from Sweden: Luleå University of Technology (LTU). The funding for the project comes from the EU Kolarctic ENPI CBC programme for the 29 months of implementation period. The project started on 18.4.2011 and it lasts until 17.9.2013. The project falls within first priority of the Kolarctic ENPI CBC programme that deals with Economic and Social development. The project aims to improve higher education in the Barents region by developing jointly international multidisciplinary Master´s programs of BCBU in the four fields; Comparative Social Work (CSW), Software, Systems and Services Development in the Global Environment (GS3D), Circumpolar Health and Wellbeing (MCH), and Environmental Engineering (BEE). The two-year study programmes are in the central fields of the EU Northern Dimension priorities and follow the principles of the Bologna process. The overall objective of the project is to contribute to the development of the Barents region by promoting Cross-Border academic cooperation, to train highly skilled, 2 BCBU+ Handbook technologically literate workforce for the knowledge-based economies of the region. The project was planned to address this by implementing cost effective measures to further develop and integrate MSc programs to regular activities of BCBU partner universities aimed at meeting the labour markets need in the program area, by developing models of best practices for implementation and cooperation of MSc programs. In addition the project works to strengthen and institutionalise a Cross- Border Campus for implementing the MSc and later the PhD degree education. One of the key goals of BCBU+ project was to give educational institutions opportunities to strengthen cross border relations and strengthen the existing network by establishing a common E-Learning and Web Conferencing platform, developing the Virtual Campus. The first step was to equip each Russian partner university, one room with sufficient infrastructure for multipoint online meetings, web conferences and teaching activities. The partner institutions were linked together with common web conferencing and learning managements systems to start and enhance cooperation virtually over Internet. The experiences from the testing, evaluation and training process while building the BCBU+ Virtual Campus resulted in the writing of this handbook. THE HANDBOOK EDITORIAL BOARD The outline of the handbook was discussed in Rovaniemi at the first BCBU+ steering and working group meeting in June 2011. Since then, partners have worked together with the structure for the content of the handbook and have shared the responsibility for writing. Later in October 2012, the project established the Handbook Editorial Board to keep the handbook writing and editing process up to date. The board consists of teaching and administrative personnel from the partner Universities. The Board members are from five partner universities: LTU: Svante Edzen, Lars Furberg