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The Value of Community Rail Volunteering

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The Value of Community Rail Volunteering The Value of Community Rail Partnerships and The Value of Community Rail Volunteering for the National Community Rail Development Implementation Steering Group Prepared by: Supported by: Transport Regeneration Ltd The Old Coach House Beech Rise Bury St Edmunds. IP33 2QE January 2015 FOREWORD Local rail services matter to their communities, they provide access to employment, education and other services, contributing to sustainable communities. At Rail Executive – Passenger Services we bring together all work associated with contracting and managing passenger rail services in England and Wales, including running franchise competitions, negotiating direct awards and managing the relationship with our passenger service delivery partners to realise benefits for passengers and the supply chain. Passenger Services has been created to place passengers and their communities at the heart of what we do. We promised that as part of Rail Executive we would work to create an organisation with a strong focus on the needs of passengers, a joined-up view of the whole railway, and close working relationships with the wider rail industry based on openness and mutual respect. Community rail partnerships (CRPs) which bring together local stakeholders and the rail industry have an important role to play if we are to deliver on our core values of being joined up, open, confident and ambitious. CRPs have helped to shine a light on a neglected part of the network turning many lines from moribund backwaters into the thriving feeders to the rest of the network of today. Through their partnership approach they have successfully harnessed the support of local communities as well as the rail industry being the impetus of generating funding for development and improvement of these lines. But having secured the long-term future of these lines we still have some way to go to ensure that these lines contribute more to the local economy, as well as meeting government’s aspirations on accessibility, the environment and social inclusion. I therefore welcome this report commissioned by the National Community Rail Development Implementation Steering Group. It is the most comprehensive research undertaken into the value of CRPs and station adopters. It clearly shows that CRPs and station adopters are delivering real benefits for local railways and the communities they serve. Community rail routes have grown by 2.8% each year more than regional lines; have 3,200 rail volunteers giving 250,000 hours per year helping to improve the station environment, reducing vandalism and generating greater community involvement. The report provides a positive endorsement of the development and growth of the holistic community rail approach. As well as promoting local railways and encouraging more people to travel by train, CRPs add economic, social and environmental value to their local area. Through supporting tourism and local businesses, by bringing together individuals and diverse groups in a co-operative environment, they are enabling social cohesion and wellbeing within local communities. CRPs are helping to put the local community at the heart of their railway by creating job and local enterprise opportunities; creating social cohesion through supporting diversity and inclusivity and by reducing the adverse societal effects caused by the abandonment of parts ii of the railway. It is for these reasons that government through its franchise renewal programme will put CRPs on a more sustainable footing, creating the environment which will allow them to thrive and encourage them to develop innovative local delivery models. It is up to other key local stakeholders – local authorities, users and community groups to continue to work proactively in partnership if local communities are to fully benefit from the community rail approach and maximise the potential of the railway on their doorstep. Peter Wilkinson Managing Director Rail Executive – Passenger Services iii List of Contents Executive Summary Part 1 The Value of Community Rail Partnerships 1. Introduction 1 Study Aims 1 The Scope of Community Rail Partnerships and Community Rail 1 Volunteering Designated Community Rail Partnership Lines and Services 2 Method for this Study 4 2. Impact of CRPs on Passenger Rail Use 5 Growth of passenger rail use for Great Britain and for the Regional sector 6 Growth of rail use on lines served by Community Rail Partnerships 8 Comparison of growth for Great Britain, Regional services and lines served 10 by Community Rail Partnerships Comparison of results with the ATOC Passenger Demand Forecasting 11 Handbook Causality 12 Train capacity 13 Enabling Investment 14 3. Financial Appraisal of Community Rail 17 Partnerships 4. Economic & Regeneration Value of Community 19 Rail Partnerships Value of a Station Adoption scheme 20 Success factors for CRPs in maximising Economic Value 21 iv 5. Social Value of Community Rail Partnerships 22 Success factors for CRPs in maximising Social Value 23 6. Environmental Value of Community Rail 24 Partnerships Success factors for CRPs in maximising environmental value 26 7. The Future for CRPs 27 The role of Designation 27 Devolved management 28 Success factors for CRPs 30 Part 2 The Value of Community Rail Volunteering 8. The Value of Community Rail Volunteering 32 Sources of information 32 Value of volunteering to the industry – volunteer hours 33 Value of volunteering to the community – social and economic 35 Value of volunteering to the volunteers – individual benefits 38 Profile of volunteers 39 Risks to the future of volunteering 40 Review of Recommendations from the 2009 report 41 Organisational Structure 42 Recommendations – going forward 44 Part 3 Summary and Recommendations 9. Summary of Findings and Recommendations 47 How much do CRPs boost rail use? 47 How do CRPs boost rail use? 47 What are the Economic, Regeneration, Social and Environmental benefits 48 of CRPs? v The future role of Community Rail Partnerships 49 What is the value to the rail industry of community rail volunteering? 49 How can rail volunteers best be supported? 49 Acknowledgements 50 Appendix: Community Rail Case Studies. 52 vi THE VALUE OF COMMUNITY RAIL PARTNERSHIPS & THE VALUE OF COMMUNITY RAIL VOLUNTEERING Executive Summary Background This study was commissioned by the National Community Rail Implementation Steering Committee, this includes: a partnership of central and local government, Network Rail, the Association of Train Operating Companies (ATOC) and the Association for Community Rail Partnerships (ACoRP). The study re-assesses and updates evidence of the value of community rail partnerships and volunteering. Community rail involves local people and organisations working in partnership to improve their local railways. Community rail initiatives such as station enhancements and innovative promotional schemes can help get better value for money from the rail network. These initiatives range from major schemes to people helping to maintain station gardens or the refurbishment of small stations with artwork from local schools. The Government has a programme of support for Community Rail Partnerships (CRPs) based on its 2004 and 2007 Community Rail Development Strategies. The current strategy aims are: 1. Increasing ridership, freight use and revenue 2. Managing costs down 3. Greater involvement of the local community 4. Enabling local rail to play a larger role in economic and social regeneration The study uses face-to-face focus groups with Community Rail Partnerships, volunteer bodies, data including the Department for Transport’s (DfT) transport appraisal guidance, WebTAG, and ATOC’s national rail ticketing system, LENNON. vii KEY FINDINGS 2.8% additional growth per annum on community rail routes Passenger use of lines served by Community Rail Partnerships has shown greater percentage growth than the national rail network or regional services. CRP lines grew by 45%, compared with the regional sector overall, which only grew by 23%. The difference amounts to an additional 18% over six years (2006/7 to 2012/13), equivalent to a 2.8% year-on-year compound rate. CRPs more than pay for themselves, adding economic, social and environmental value. All the CRPs in the study achieved a cash surplus, in both lower and upper growth scenarios, indicating that CRPs create more income than they cost to run. Partnerships and productive relationships with the rail industry, local communities, local authorities and other stakeholders, are at the heart of Community Rail Partnership success. As a result, CRPs can add economic, social and environmental value to their lines by bringing together stakeholders in a co-operative environment. 3,200 community rail volunteers give 250,000 hours per year in support, giving an annual financial value of £3.4m. Volunteers are often motivated by reasons other than simply supporting the railway, including a desire to serve the community, constructive use of their time, seeking a sense of purpose and engaging in mental and physical exercise Station adoption is an outstanding low-cost/high-benefit measure. This can be particularly so where security or other problems can be addressed without high capital expenditure. viii Factors for Success and Challenges Facing Community Rail Partnerships (CRPs) The study identified a number of key factors for success of CRPs and challenges that face them including: 1. CRP success relies on the provision of a CRP Officer resourced for at least three days per week 2. Continuity of funding, particularly from non- train
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