For HP Field Personnel Worldwide May 15, 1984
For HP Use Only Vol. 9, No. 13
Editor COMPUTER MARKETING GROUP Jim Colosi CMG Computer Marketing Group 3PP Third Party Program Editorial Assistant CSD Computer Support Division Darleen Brettes CSE Computer Support Europe CSO Computer Supplies Operation Circulation MA Major Accounts Roster Administrator (408-996-9800,ext. 2894) COMPUTER PRODUCTS GROUP CPG Computer Products Group BCD Boeblingen Computer Division Computer News is published biweekly for Hewlett-Packard CLL Computer Language Lab field personnel to keep you informed of new HP products CSY Computer Systems Division and services. CSYR Computer SystemsIRoseville DSD Data Systems Division Please send address changes and subscription requests FSD Fort Collins Systems Division to Roster Administrator, 49B2, Phone 408-996-9800, YCD YHP Computer Division ext. 2894. PERSONAL COMPUTER GROUP PCG Personal Computer Group Address editorial correspondence to Computer News, GPCD Grenoble Personal Computer Division Hewlett-Packard Company 46T, Business Development HPPR Hewlett-Packard Puerto Rico Group, 19055 Pruneridge Avenue, Cupertino, California PCD Portable Computer Division 95014 USA, COMSYS 4700, Phone 408-973-7654. PCDO Personal Computer Distribution Operation POD Personal Office Computer Division PSD Personal Software Division RTD Roseville Terminals Division On the Cover VCD Vancouver Division The Portable gives your BUSINESS DEVELOPMENT GROUP customers desk to^. ca~abilities. in a BDG Business Development Group notebook-sized package. Plus, you AMD Applications Marketing Division can expand the system with the APO Administrative Productivity Operation new battery -operated peripherals: BDC Business Development Center the ThinkJet printers and the HP BDE Business DevelopmentIEurope 9114A disc drive. See stories EPD Engineering Productivity Division 1 begmn~ngon page 8. FRD Finance and Remarketing Division 60 Financial Systems Operation I GCO Guadalajara Computer Operation IRO Information Resources Operation MPD Manufacturing Productivity Division OPD Office Productivity Division SMC Systems Marketing Center INFORMATION PRODUCTS GROUP IPG Information Products Group BOI Boise Division CN0 Colorado Networks Operation CPB Computer Peripherals Bristol DMD Disc Memory Division , GLD Greeley Division GI\ID Grenoble Networks Division lhlD Information Networks Division RND Roseville Networks Division INSTRUMENT GROUP COL Colorado Springs Division LID Loveland Instrument Division NJD New Jersey Division LSD Logic Systems Division SDD San Diego Division COMPUTER NEWS 2 For HP Use Only
HP Computer Museum www.hpmuseum.net
For research and education purposes only. In This Issue
1 9 Manufacl- ring MM1'3000 and PM/3000 customers benefit from 4 General link to HP Dictionary/3000 New manufacturing ad promotes HP's many HP Maintenance Management success story building blocks for Factory of the Future Maintenance Management Seminars help fill the Technical seminars for your customers funnel Correction to Computer Groups Sales and Service directory 20 Distribution HP SFD/3000 customer profile: office products 5 Thircl Party dealer Technical OEM conference results exceed all South Bay Area hosts workshop for wholesale expectations distributors PERSONAL COMPLITERS I\IETWORlx:S/PERIPHERALS General 22 Muss Storage The great ideas contest HP 7978A's performance in non-streaming Series 80 operations PCD tips hat to top ten 23 Terminals Series 100 HP 264X terminals to be obsoleted The Portable: desktop capability in a notebook- sized package Application software for The Portable Zorka goes portable 24 Support Customer support for The Portable Self-paced courses offered for Hardware Maintenance Training The HP 9114A 3"2microfIoppy disc drive - Hardware monthly maintenance prices The Portable's partner An update on the new software support program Top selling HP Series 100/Graphics enhanced HP 150 paper tray now available 26 Supplies 13 Series 200 PRICE CHANGES 27 Computer groups price changes effective May 1, TECHNICAL COMPUTERS 1984 14 HP1000 Ordering the HP 1000 E/F-Series 1/0 extender 14 HP9OOO The HP 9000 Series 500 gets a good report BE0 and FSD join forces to help ensure HP Draft success Introducing the HP 9915B enhanced modular computer BUSINESS COMPUTERS 17 HP3000 Enhanced HP Toolset now offers more features and new training FKD rental program worked for Citicorp HP Series 44R for rent
COMPUTER NEWS For HP Use Only 3 Marketing
GENERAL
New manufacturing ad promotes HP's many building blocks for Factory of the Future Bojana Fazarinc/BDG
We have more than 500 ways to build the future into your factory. Right now.
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ILL?lIl~~.ll~.,ill,,.11.,,1/ ,nth. i *w.Na prnmipr HEWLETT p!PACKARD This new ad, directed to management and production1 HP Plus application software, peripherals, special sup- industrial engineering of Fortune 1000 manufactur- port programs - in general, all MPN products useful ing companies, is designed to increase awareness and for automating or integrating manufacturing preference for HP in the industrial automation activities. The ad's first appearance will be May 28 in market. Industry Week, followed by continued appearances in The unusual visual approach and text focus on HP's Fortune (manufacturing), Business Week uniquely broad offering of building block products (industrial), Industrial Engineeringand Production and solutions to help manufacturers start building the Engineering, beginning in June. (Limited quantities of factory of the future today. The "nlore than 500 reprints are available. Call Helene Cranstoun, ways" refers to all computers from HP 3000 to the 973- 7641.) Series 40 instruments, analytical products, HP and COMPIJTEIt iXE:\VS 4 For HP Use Onlv Marketing Technical seminars for your THIRD PARTY customers Dena Stein/SMC Technical OEM conference DO your customers need updating on technical sub- results exceed all expectations jects? Interex, the International Association of Deborah Gray/SMC Hewlett-Packard Computer Users, announces a tech- nical seminar program containing more specific and intensive information than users group conferences. Each of the five seminars planned for 1984 will be held in a different location and will focus on one sub- ject. A featured speaker, plus other guest lecturers, will present related topics in a small group setting. System Optimization and Performance is the subject of the first one-day seminar on Saturday, June 30, at the Le Baron Hotel in San Jose, CA. The featured speaker is Tony Engberg of HP's Distributed System The 1984 Technical OEM Conference for HP 9000 Laboratory; cost is $250 for Interex members and and HP 1000 OEM customers was a great success. $300 for non-members (including lunch and More than 150 executives representing 83 companies materials). Registration is limited. For more informa- from nine countries attended the March 28-30 meet- tion, contact Jeff Miotke at Interex, 415-941-9960. ing in Palo Alt:o, CA. The major goal was to In July the technical seminar will be on data base strengthen HP's working relationship with our OEMs management. by sharing our future business directions. Strategy presentations and specialized workshops by senior marketing, sales and product managers helped to achieve this goal, reinforcing the conference theme, Correction to Computer "Winning Together." Groups Sales and Service Dynamite agenda directory Paul Ely discussed HP's organization, directions, and Tomm Carlson/CMG commitment to the OEM channel of distribution. Franz Nawratil and Fred Wenninger shared HP's Recent1y the Computer Marketing Group dis- strategy for real-time computers and technical tributed the CMG Sales and Service telephone workstations. Joel Birnbaum, general manager of HP directory. Due to a mistake in the format of the Computer Labs, discussed HP's directions in com- change notification cards, please help CMG avoid puter architecture, outlining the challenges faced by extra postage charges by returning cards computer vendors today. through interoffice mail to: The workshops were informative and interactive. ROSTER Systems Administrator Topics included: HP 1000: In Depth, HP 9000: Computer Marketing Group, 49B2 Operating Systems and Languages, Networking Alternatives, Peripherals: Performance and New Remember we will also accept information via Product Update, and Successful Marketing COMSYS at 5015, or HP Desk at mail node Communications. HP5000115. The HP 1000 session discussed system designer tools, migration plans from our current processors to the next generation, and fault tolerance. Wim Roelandts, R&D manager for the Information Products Group, reviewed HP AdvanceNet, a strategy which incorpo- rates HP's commitment to an Open System Inter- change Architecture and industry standards. COMPUTER NEWS For HP Use Only 5 Marketing J.C. Dennis, Director of Marketing Communications, OEM feedback opened the Marketing Communication session with an Our OEM customers were optimistic about the HP perspective on the increased importance of Mar- increased business potential in FY84-85. Here's what com in the computer industry. Dr. Konopacki, a con- they had to say: "This has been an extremely valuable sultant, followed with a lively presentation on the experience for me. We are making plans for the next "Dynamics of Trade Show Selling." 12 months now; your timing is perfect." "An out- The highlight of the conference was a comprehensive standing 2'4 days well spent." "Excellent first semi- product fair showing HP's newest and soon-to-be- nar! Needed smaller group sessions to discuss mutual newest products. The fair was an excellent forum for problems. Product fair superb." "Very well run con- interaction between our OEMs and HP management ference. I appreciated HP management's openness." and division experts. Many attendees commented that "This conference should be repeated on a regular this opportunity for interaction with HP folks and basis! Very informative for all participants." "Play it hands-on experience with new products was the high- again next year." light of the entire conference. Thanks A special thanks to the HP field sales organization and the HP division teams that contributed to its fantastic success. ChA COMPUTER NEWS 6 For HP USP only Mav 15. 1984 Personal Computers GENERAL SERIES 80 The great ideas contest PCD tips hat to top ten Melanie Johnson/PSD Dick Siege1 and Greg Erdmann/PCD Have you figured out how to print a document from There's a lot of life left in Series 80, the oldest and your personal computer to the laser printer? How do best selling line of HP Personal computers, and the you access an Image data base on your HP 150? Do TOP TEN SRs for FQ84 have amply demonstrated it. you have a clever way to mail a spreadsheet via Series 80, the entry level computer for technical pro- HP DeskManager? fessionals, has the largest installed base of all HP com- Now's the time to enter your great ideas in the Great puter lines (over 100,000 and still climbing). And Ideas Contest. During the month of May, the PC there are still a lot of potential OEM and VEUs out Integration Center at PSD is looking for ways to there waiting to hear about the benefits of using improve integration between personal and host com- Series 80 products for their applications. puters. Send your integration ideas to: The Portable Computer Division takes its hat off to Melanie Johnson these TOP TEN SF-02 SRs who have been suc- Personal Software Div., Bldg. 81U cessfully telling the Series 80 story during the first 3410 Central Expressway quarter of FY84: Santa Clara, CA 95051 or, HP DeskManager DGOOITR Ed Etzel Sacramento Stu Kagan Palo Alto The author of the first place entry will receive a Bob Berlor~ Dayton crystal decanter along with a bottle of Domaine Chan- Ken Alleyne-Chin Brisbane don champagne. Second and third place winners will Baz Hartounian Lexington each receive a bottle of the bubbly. Charles Kosla Akron Send as many ideas as you like. Norm Matlock Phoenix Paul Gizzi Rochester Mark Cornett Lexington Ron Roskuski Columbus Keep up the good work. Each sold over $100,000 of products for a total of over $1.5 million in the first quarter alone. If your name isn't there - do yourself a favor, brush up on Series 80 features and benefits and find out how well they fit the needs of your major accounts. We think you will be surprised to see what potential there is for these versatile computers. Maybe your name will be there next quarter. COMPUTER NEWS For HP Use Only 7 Personal Computers In addition to the MS-DOS operating system, the fol- SERIES 100 lowing software is built into The Portable's perma- nent memory (ROM): The Portable: desktop capability Personal Applications Manager (P.A.M.): P.A.M. is the main menu on The Portable, and shields the in a notebook-sized package user from complex computer syntax. The easy Tom Darnall and Marilyn LeMoine/PCD menu and keystroke format lend a see-and-select For North America Only simplicity to the computer. 1-2-3'" from LotusTM:The integrated design of this best-selling software package lets the user easily switch from spreadsheet analysis to information management to graphics without having to load additional programs or data. Memomaker: Memomaker is a WordStarTM- compatible word processor that's extremely easy to use. Its softkey operation eliminates the need to learn special command sequences. Terminal emulation/communications: When used with The Portable's built-in modem or serial- communication port, this package lets you easily communicate with and transfer files to and from other computers. f--t Each of the programs is accompanied by built-in help directories for instant access to on-screen instructions. The Portable (HP 110), the exciting new portable In addition to these powerful built-in software pro- computer from Hewlett-Packard, is designed to pro- grams, other industry-standard packages will also be vide today's professional with work-saving produc- available. tivity tools in a compact package that's no bigger than a three-ring binder. Lots of memory The Portable is battery-operated, and features an in- There are two large memory compartments in The tegrated display, full-size keyboard, built-in modem, Portable. The first - 348K bytes of permanent 384K bytes of ROM, 272K bytes of RAM, built-in memory (ROM) - is the address for the operating Hewlett-Packard interface loop and serial (RS-232) system, built-in software and help screens. The sec- interface connections, and powerful software pro- ond - 272K bytes of non-volatile user memory - is grams. It weighs only nine pounds. reserved for storing data or additional programs. Part of this second compartment is used as a high-speed, HP's new entry in the portable market addresses the solid-state disc drive, referred to as electronic disc. fact that many professionals are not stationary. They The electronic disc stores and retrieves information need a computational tool that they can take down the (such as a memo or spreadsheet) more than six times hall to a colleague's office, across town to a client's of- faster than conventional floppy media. fice, home for an evening or weekend, or even across country on a business trip. Getting started With built-in software, a large amount of user To get started on The Portable, simply touch any key. memory, and a fast operating system, The Portable The P.A.M. program menu will appear on the screen, gives those professionals the computing performance and the user can quickly select the appropriate pro- of traditional desktop models. gram. In less than five seconds, the user can start writing a memo, change a forecast, make a chart, sort a list, or transfer a file to another computer. 9 COMPUTER NEWS 8 For HY use only May 15. 1984 - , -7- Personal Computers Portable-Desktop Link [PDL), an optional plug-in Software for The Portable is not "boiled down" or card that enables The Portable to communicate with "lap version:j" of desktop software; it has the same desktop computers. The Portable-Desktop Link functionality and user interface as other personal equips desktop computers with the hardware and computers. Because of the power of the CMOS 8086 software necessary to transfer a memo or spreadsheet processor, these software programs execute at the from The Portable to the desktop, or vice-versa. It same speed as on popular desktop models, and some- also enables The Portable to address a printer that is times even faster. connected to the desktop. The PDL printed circuit Data files are 100%compatible between similar board plugs into one of the desktop option slots. The packages on either the HP 150 or IBM PC. This Portable is then connected via HP-IL, and the PDL means that Lotus 1-2-3'" data files can be created on software is run on the desktop. When connecting The The Portable and then passed to either an HP 150 or Portable to an HP 150, an Extended 110 Accessory IBM PC and then read by 1-2-3 on the desktop, and and software complete the system. vice versa. Expandability The fo1lowin:g software is scheduled to be available for The Portable system can be expanded with Hewlett- The Portable as indicated. Packard's new battery-powered peripherals, the I Software ThinkJet printer, and HP 9114A double-sided 3'4" delivery date flexible disc drive. 1 .lune/ I\ug./ The ThinkJet printer is a quiet, fast, high-quality Jul) Sept. printer that uses a new print head technology. See "A 198.1 1984 quiet revolution in personal printing" by Norb Gotner, Programming Languages in the March 15 issue of Computer News. For more Microsoft I3ASIC information on the HP 91 14A disc drive, see "The HP Microsoft (;W BASIC (Interpreted) Microsoft HASIC Compiler 9114A 3%" microfloppy disc drive - The Portable's Microsoft I'ascal Compiler Partner" in this issue of Computer News. M~crosoftFORTRAN Compiler Prices (US List) : Programmers Tool Kit 1 The Portable Word Processing HP 9114A disc drive Microsoft Word'" MicroPro IYordStar " , ThinkJet printer MicroPro SpellStarT" MicroPro MailMerge " MemoMaker (Built-In) Spreadsheets Microsoft Multiplan " Application software for 1-2-3 (Built-In) The Portable Data Management James Martin/PCD Ashton-Tate dBase 11'" For North America Only Link Systelns I)ataFaxTM The power and compatibility of The Portable allows Data Communications you to run indu.stry-standard software application Link Systems Ilata LinkT"(VT 100 programs. In addition to the powerful built-in soft- Emulator) Term O (Built-In) ware, a full range of optional 3.5" disk-based software is available for The Portable. In conjunction with the Presentation Graphics HP 150, every attempt has been made to offer the Microsoft Chart'" most popular personal computer software available for Finance The Portable. In most cases, the same software Personal A1:count package will run on both The Portable and the HP r)ow Jones Market Analyzer 0 150. Check the current Series 100 Price Guide for a Ilow Jones :Spreadsheet Link complete list of available software for HP personal Personal Tax Plan computers. Professional Tax Plan -- C'OMPLTTEK NEWS For HP IJse Only 9 Personal Computers The following listed products will be available from Ordering information third parties in the introduction time period: RBase The Infocom packages may be ordered from any 4000T",Pertmaster'", Sales Edge, Management Edge, authorized HP dealer or directly from CSO. Normal Negotiation Edge, Home Accountant, Traveling Series dealer discounts apply. of Portable Products, MicroPlanrMand MicroPlan Con- solidation, and American Microproducts. I 1 Product P/N US list In addition to the above, several other products are under consideration in both the distributed as well Zork ' I 92243CA $49.95 as the listed categories including education, games, Zork ' I1 92243KA 49.95 time management, math, statistics, and project StarcrossTM 922431)A 49.95 management. SuspendedTM 92243FA 59.95 Planetfall'" 92243PA 59.95 MS'" -DOS is a US trndemark of Microsoft Corporation. The WitnessrM 92243QA 59.95 Multiplan " and Microsoft "re US registered trademarks of Microsoft Corporation. Itrfocom'". Planetfall'", Starcross'". Suspended'", and The Wit WordStar " and MailMerge " are US registered trademarks of ness'" are trademarks of Infocom, Inc. MicroPro Irrternationai Corporation. Zork " is a registered trademark oflnfocom, Inc. SpeiiStarTMis a US trndemark of MicroPro Interrrational Corporation. 1-2-3'" and Lotus'" are 11.5 trademarks of Lotus I)e~>eloptnent Corporation. MicroPlan " is a US trademark of Chang Laboratories. Inc. Customer support for dBASE1"II is a (IS tradetnark ofAshton-Tate. The Portable Pertmaster is a trad~markof Westminster Softt~!nre.Inc. Donn Wahl/PCD RBase is a trademark ofMicrorim Companv, Inc. For North America Only The Portable is being introduced with a full comple- ment of product support to keep the smile on your Zork@goes portable customer's face. As it comes out of the box, The Port- Michael Majdalany/CSO able includes two well-organized binders of user docu- mentation. This includes manuals for all of the built- For North America Only in software - P.A.M., MemoMaker, Terminal Emula- All six of Infocom's best selling adventure games are tion and of course, Lotus 1-2-3'". In addition to the now available from CSO for both the HP 110 and the manuals we have included a full tutorial for 1-2-3 on HP 150. These products were converted from the HP disc and put extensive "help" displays into all of the 150 to The Portable without a single line of code software. Many early users have been able to use The change. Portable without referring to manuals at all. If questions arise, however, that can't be resolved with the user's documentation, we have two additional support services to help get the customer going again. First, the support team at HP-COACH has been staffed and trained to handle questions on this new Series 100 product and its application software. Sec- ond is the customer course. "Introduction to The Portable" which covers all the basics in a one-day classroom course. There are also SE classes (SE241D) scheduled every two weeks during June and July to get your local PCSE and PSRs trained. COMI'1!'I'l ...... ~...... , ..". . . ---- Personal Computers Hardware support is available for The Portable in all The portable disc drive is battery-powered and small the standard forms. The 90-day warranty coverage is enough to fit in a standard briefcase. It weighs 5!4 "return to HP" and all US Field Repair Centers are pounds and occupies the same amount of work space capable of servicing The Portable now. Service con- as a standard sheet of letterhead. When combined tracts are also available at very competitive rates. with its partners, The Portable and ThinkJet printer, Repair Center service (FMMC) is only $5 per month the entire system weighs under 21 pounds and can and on-site service (PMMC) is just $10 a month.* easily travel with your customer, allowing total func- Dealers are also servicing the product under the same tionality yet total independence. program used for the HP 150. The HP 9114A disc drive's sealed dry cell battery If you have any questions on customer support for provides an average of eight hours of operation before The Portable, contact your Sales Center representa- needing to be recharged. Recharging takes about five tive who will have the latest on course availability and hours and the battery cannot be harmed by constant new support products. AC use. To conserve power, an automatic power-up/ 'Note: Due to initial restrictions on parts availability, the support power-down Feature reduces power consumption dur- of on-site service will be limited until August. Ifyou sell a PMMC ing inactive periods and automatically reactivates the contract or need more information on availability, contact your drive when needed. local service office. Powerful software programs such as Multiplan 'I, dBase IIT",WordStar" and many more can easily be loaded by the portable disc to add to the power already The HP 91 14A 3342" microfloppy built into The Portable. This small portable disc drive has enough storage disc drive - The Portable's capacity to hold your customer's entire office filing partner cabinet. Each 3%" disc holds 710K bytes (formatted) Barbara Bennett/GLD of information, the equivalent of 175 pages of single- spaced text. There's plenty of room to store both pro- For North America Only grams and data on each disc so your customer doesn't The new HP 91 14A portable battery-powered 3%" have to change the disc to store information. Your microfloppy disc drive is a tool your on-the-go profes- mobile customer will always have the necessary infor- sional won't want to be on the road without. When mation on a client's history close by and will be able to partnered with The Portable, the salesman, executive update records on the spot. or real estate professional will have expandable soft- When your ci~stomerreturns to the office, the data ware and data storage capabilities in a small portable stored on the HP 9114A can be read by an HP 150 by system. simply inserting the media into the HP 9121D or HP 9133VlXV. This provides a convenient data inter- change solution for your customer between HP's port- able and personal computer line. Data interchange between the HP 110 and IBM PC is achieved with the HP 9114A disc drive connected directly to the IBM PC via HP's 82973A HP-IL card inserted in the IBM PC. This makes the HP 9114A look like an IRM disc drive to the PC and allows data files from software packages like Lotus 1-2-3'" or WordStar" to be moved between the HP 110, HP 150 and the IBM F'C on 3%" media. COMPUTER NEWS For HP "re Only 1 1 Personal Computers The standard reliability features found to be so suc- Top selling HP Series 100/ cessful in the present HP 3%" disc drive line have been incorporated in the portable disc drive allowing Graphics enhanced more than double the capacity of the single-side discs David Obershaw/PSD while maintaining HP's high reliability standards. The Media Protection system consists of the hard HP Series 100/Graphics, the number-one-selling plastic case and auto shutter to protect the media from graphics program on the HP 150, has been enhanced contamination from dust, fingerprints and scratches, to provide more capability for your existing and new and the exclusive HP Media Monitor that flashes the customers. Specifically, the enhancements include: disc access indicator to alert the user to replace his 50'H1 increase in character size within Scattergrams, media when necessary. Pie, Bar, and Line Charts In addition to supporting the new Portable, the HP Increased speed of on-screen and plotter graphics 91 14A also supports HP's Series 40 handheld calcula- tors and Series 70 handheld computers for sequential New box annotation feature added to Text Charts storage jobs requiring more speed, storage, reliability Support for the new HP 7550A plotter (all features or battery life than a digital cassette drive. with the exception of replot). dBASE 11'" is a US trademark of Ashton-Tate. WordStar " is a US registered trademark of MicrnPro Interna- tzonal Corporation. Multiplan " is a US registered trademark ofMicrosoft Corporation Lotus 1-2-3'" is a US trademark of Lotus Development Corpora tion. The new version A.03.00 is now shipping in volume under HP Series I OOIGraphics original product num- ber, 454 10A. Existing custonlers can purchase an update kit through the HP Computer Supplies Dis- tribution Center. Series 100/Graphics is the leading graphics program available on the HP 150. The enhancements listed above will serve to further strengthen its leadership position. COMPIJTEK NEWS 1 2 For HP lJsr Onlv Personal Computers HP 150 paper tray now available Either blue print fanfold paper (PIN 92160M) or black print fanfold paper (PIN 92160N) can be used Paul Jurata/CSO with the 921'73A Paper Tray. The Paper Tray, fanfold paper and full line of accessories for the HP k0are A new paper tray for the HP 150 now enables available through ComputerISupplies Operation customers to enjoy the convenience of flat 8'4" x 11" (CSO). For direct order phone numbers, look under sheets of thermal paper. The HP 92173A Paper Tray Support,Supplies in this publication, attaches directly to the HP 150, just behind the 2674A Internal Printer, and holds a full pack of ther- US list price for the 92173A Paper Tray is $20. ma1 fanfold paper. SERIES Also in this issue BE0 and FSD join forces to he1 ensure HP Dra .ft success COMPUTER NEWS May 15, 1984 For HP Use Only 13 Technical Computers CCT/36424/LE/unix 3-2-84 HP 9000 Acceptance Test Appendix C: Experience Beyond the Accep- Ordering the HP 1000 tance Test. E/F-Series I/O extender Since the completion of the acceptance test, a num- Paul Hansen/DSD ber of major appltcations programs have been installed on the system. To date these include The current 110 extender product for the HP 1000 ANP3, a linear network analysis program, EIF-Series computers (PIN 12979B) is being updated ISOFLUX, a program for contouring satellite and functionally replaced by an enhanced version of antenna patterns and TSIM, a telecommunications that product (PIN 12979C). The Bversion was system simulator package conststing of several pro- removed from the April CPL; however, extensive grams. The installation of these programs, which efforts to ensure the new extender is 100Y1compatible involved transfer of the source files and test data with the old has delayed the release of the Cversion from other machines, editing of machine-depen- until the July CPL at the earliest. dent parts of the code, compiling and testing, all During the period when neither product is listed on went very smoothly and was accomplished in a few the CPL, customers ordering the EIF-Series 110 man-days per program. Together these programs extender should order the 12979B through a HEART represent approximately 37,000 lines of FORTRAN override* until the 12979C is available. code. *To override HEARTon this product, pl~aserefer to the OP Fzeld The actual executton time of our programs does not Dncumentatzon. differ much between this machine and the larger machines from which they come. A typical run of the main TSIM simulator program, which on the Honeywell L66 takes approximately 2 minutes on a good day (up to two hout-s on a bad day), takes 3-3 minutes on the 9000. Similarly. the ISOFLUX con- touring program subjectively seems only frac- tionally slower than on the VAX-111750. Thus in The HP 9000 Series 500 gets a additton to the greatly enhanced convenience of immediately available results etc., the actual execu- good report tion times have not increased much from the larger Bob Ward/BCD computers. The European Space Agency in Holland put an HP An attempt was made to optimize the system per- 9000 Series 500 through some exhaustive tests before formance using a mix of some of these real applica- accepting it for use in their organization. They were tions programs. The performance was rather insen- very pleased with it as you can see from an excerpt sitive to any changes in the configuration of the from their report below. If you want copies of the virtual memory system, indicating that our (all complete report, please contact me at 07031-14-2430. rather computationally-intensive) programs do not depend very much on virtual memory. This is not to say that tuning of these parameters is not worth- while for other application mixes. The general experience is that the system appears very well knit-together of its components with the Hewlett-Packard specific properties bound tightly into the general UNIX environment. 'I'he interfaces for instance, to the graphics system and to LIF (HP's own floppy disc format) discs, is as smooth and trouble-free as one could desire. So far, we are extremely satisfied with the system. For HP Field Personnel May 15,1984 For HP Use Only Index to Vol. 9, Issues 1-1 1 Editor COMPUTER MARKETING GROlJP Jim Colosi CMG Computer Marketing Group 3PP Third Party Program Editorial Assistant CSD Computer Support Division Darleen Rrettes CSE Computer Support Europe CSO Computer Supplies Operation C~rculation Major Accounts Roster Administrator (408-996-9800,ext. 2894) COMPUTER PRODUCTS GROUP CPG Computer ~roductsGroup Computer Nexs is published biweekly for Hv\vlett-Packartl 9cn Boeblingen Colnputer Division field personnel to keep you informed of new 111' produc:s C!L Conlputer Language Lab and services. (3s y Computer Systems Division CSYR Computer SystemsIRoseville DSD 1)ata Systems Division LSL:' Fort Collins Systems Ilivision yrr\ L YHI' Computer rlivision PERSONAL COMPUTER GROUP lntrodclctlon PCG Personal Computer Group (C;PC D (;renoble Personal Computer Ilivision Darlean Brettes/BDG gPP2 Hewlett-Packard Puerto Kico PCD Portable Computer Ilivision This index irlcludes all articles ~hichappeared in Corn- PC DO Personal Computer Distribution Operation I puter News from No\ ernlwr 1, 1983 Lo April 1 .?, 1981. ?@C Pel.sonal Office Computer Ilivision The articles in the index are listed in the same format as I PSC) Personal Software Division the magazine. I RTD KoseviIIe Terminals Division 'JCD Vancouver Division BUSINESS DEVELOPMENT GROUP F,DG Business Ilevelopment Group Uus~nessDevelopment Center FEE Business DevelopmentIFCurope AAApplication? Marketing Ilivision 6G;j Boeblingen General Systems Division EPD Engineering Productivity Division FSO Financial Systems Operation SCO Cuadalajaia Computer Operation IRC) Information Resources Operation h"l?D Manufacturing Productivity Division OPE Office Productivity Division SMC Systems Marketing Center @C Systems Re-Marketing Operation INFORMATIONPRODUCTS GROUP ?G Information Products Group BOI Boise Division CNO Colorado Networks Operation CPB Computer Peripherals Bristol DMD Disc Memory IIivision GLD Greeley Division GND Grenoble Networks Division IhID Information Networks Division RhIG Roseville Networks Ilivision INSTRUMENT GROUP COL Colorado Springs Division -ID Loveland Instrument Division NJD New Jersey Division LSD Log~cSystems Division SDD San Diego llivision COMPUTER NEWS 2 For HP Use Only Computer News Index HP Labs offers Systems Performance March 15 5 Evaluation General "HP in Perspective" 35mm slide March 15 5 presentation Article Title Isstre pg HP president John Young addresses April 1 4 1983 - A vintage year for 32-bit Nov 1 4 HP Computer Users Group computers conference Video tape of new product A call for competitive literature April 15 1 introductions "HP in the Computer Business" presentation availablle Major Accounts Hewlett-Packard Jou.rnal book now Penetrating a major account March 1 5 available The HP Rental F'rogram - ideal for start-ups Third Party Nov pricing for used lease equipment Nov 15 5 On line third party data base now Nov 1 5 New BDC Sales Pronlotion Kit Dec 1 4 accessible to the field HP Journal boolr upclate Dec 1 4 Urgent: Dec 1 deadline for third Nov 15 5 party data kits Re-marketed product brochure now Dec 1 5 available HP OEM receives ICP award Nov 15 6- 1983 "Computer Advances" survey Dec 15 4 New Application Note form available Dec 1 7 results New data kit submission path Dec 15 6 HP brings MPN to APICS Dec 15 4 OEM Commercial Systems Dec 15 7 New video tapes available Dec 15 4 Conference a hit with HP OEMs Are you damaging HP sales? Dec 1.5 5 Sales promotion manual available Dec 15 7 /I now for third parties Specify delivery requirements when Dec 15 5 you place that order Consultants Program to increase HP Jan 15 8 visibility among key market Exporting computer products to influencers Eastern Europe and the USSR Third Party application note forms Jan 15 10 Users groups = customer satisfaction Jan 15 4 now being accepted for publication The custom product/ICC program Jan 15 5 Technical OEM Conference Jan 15 10 New videotapes available Jan 15 6 scheduled for March 1984 Credit ordering pro~cedurereviewed Jan 15 7 COBOL survey Feb 1 5 Productivity '84 - the computer Fc!~1 4 How your customers can subscribe to Feb 1 6 solutions seminars HP's software catalogs Second annual HP banking Feb 1 5 Marketing aids to improve OEM Feb 15 5 conference productivity A Speakers Bureau for your Sales Promotion Manual increases Feb 15 7 customers HP's visibility among third parties Putting protec.tion on dial-up access Feb 15 4 Consultants Program newsletter March 1 5 User Group activities outlined Feb 15 4 HP Reference Service: internal March 1 6 ordering information "HP in the computer business" hlarch 1 4 I presentation updated Portable trade show booth available April 1 4 to third parties at reduced prices IUG merger increases local support h1:arch 1 4 Vertical marketing at HP hlarch 15 4 Opportunity '84 - up to 40'%)savings March 15 4 I on HP 3000 MPE systems COMPUTER NEWS May 15, 1984 Fa HP use Only 3 Computer News Index PERSONAL COMPUTERS Series 80 tinti-glare filters 20 personal on Nov 15 11 Genera! -. - the HP-86 Article Title Issue ' HP-86B obsoletes HP-86A 1)ec 1 7 Personal computer sales assistance No\ 1 CP/Mk utilities for Series 80 Dec 1 7 - the 800 numbers are here ' Current revisions of Series 80 Drc 1 Educational allowance discounts to Nov 1 software 2.5% on PCs New Plotter Progra~r~mingGuide for Software guide for HP plotters and Nov 1 Series 80 Apple computers HP-85 product offering simplified Reintroducing the tlP 2602A letter Nov 1 quality printer 111' Series 80software update New support program for HP 100,000th HI' Series 80shipped personal computers HI' Series 80 upgrade path assured 800-FOR-HPPC Telemarketing HP Series 80 to 200 translator Dealer Cooperative Support for Hl' available PCs in Europe Fast-moving games available on the HP 91 11A tablet utilities for Nov 1.i 9 HP 86/87 HP-86/87 and Series 200 now New HP Series 80 softw;ire catalog available available \Vho says games aren't for HP? SOIYRCE offer d iscontinucd PCDO forms srtlcs .su~)port organization Farewell A51)7 J~II1.5 11 Series ' OC) PC customer-suppor! phone numbers Jan 15 11 Now everyone can be an expert on the Nov 1 HP 150 Tntroducing the Hayes Smartmodem Jan 13 11 1200 Price reductions on the HP 120 and Nov 15 HP 125 Bold new software packaging Fet) 1 7 HP 150 software distribution New PC users groups forming Feb 1 7 HP 150 Financial Calculator Experience Adventure on HP 130/ Feb 13 8 HP Series 200 computers "Series 100 Communicator" subscriptions now easier to order HP data exchange with the IBM PC March 1 7 Three new entertainment products iZ quiet revolution in personal March 15 6 from CSO printing HP 120 and 125options removed Customers are excited about March 15 7 from CPL ThinkJet Product numbers for HP 150 Jan 15 Think great thoughts about ThinkJet March 15 8 entertainment software Series 100Financial Calculator part Jan 15 13 Calculators numbers Independent Software Vendor (ISV) Feb 1 10 The HP-71R handheld computer - Feh 1 * program for the HP 150 BASIC olus calculation Dower New language supplement boards for Feh 1 HP-71B audiotape available Feh 1 theHP150 The HP 190 is multilingual Fell 1 12 HP- 75 HP 120/125 approaching Feh 1 12 obsolescence HP-75C helps test No\ 15 10 telecommunications equipment Announcing Context >IRA " on the Feb 15 9 HP 150 New HP-75D reads bar codes April 1 6 COMPUTER NEWS 4 For HP us, ,,I" May 15. 15181 Computer News Index Article Title zsstu~ Holguin's drafting software gets Feb 15 New 1600 bpi mag tape option for Nov 1 11 "personal" with the 13P 150 Micro/1000 systems IBM 3278 emula~tionavailable for HP New rails to rack the Micro/1000 Nov 1 11 150 Nov 1 11 HP 150 training brochure available Fet~15 Customer upgrade training for Nov 1 12 HP 150off to a fast start March 1 Image/1000-I1 Graphics softwa~reguide for the hlarch 1 Announcing HP QDM-ASSIST Nov 15 12 HP 150 HP 7970ER tape drives supported on Dec 1 14 HP 120/125 transfer to PCDO/PSD/ March 1 HP 1000 M/E/F CSO New book on using FOKTRAN 77 Dec 1 14 A call for HP 120/125 software March 1 with HP computers HP 120/125 support 5 and l0M-byte March 1 PhIC/1000 solves offshore oil rig Dec 15 10 disc drives problem HP 150/Fortui~e10100 direct mail April 1 HP 1000 presentation slides Dec 15 11 campaign available Introducting the HP 150 internal April I HP 1000 ordering information Dec 15 12 modem simplified HP 150 Sweepstakes begins April 1 HP 1000 SDG Nov Update Dec 15 12 New strategy game for the HP 150 April 1 HP 12040B MUX performance note Dec 15 13 now available 4 Announcing new low-cost HP 150 April 1 software products RTE-A hierarchical file system Jan 15 14 HP Series 100 and IBM PC data April I coming soon for RTE-G/VM users transfer Memory requirement increase for Jan 15 14 HP Series 100 International Users April 15 RTE-G/VM systems Group formed New peripherals for the HP 1000 Jan 15 14 ISV listed program update April 15 HP Quality Decision Management/ Jan 15 15 HP 150 Emulator literature available 11pril 15 1000 softwarefor the A-Series More "edu-tainment" software for April 15 PMC/1000 Process Graphics Jan 15 16 your HP 150 application note available Trade-up Option 100 (Lightning Jan 15 16 Express) ends soon Series 200 Terminal cable options for HP 1000 Jan 15 16 Context MBA'" training has arrived Nov 1 Model 6+ 236K-bit RAMS quadruple HP A900 Feb 1 13 memory C language compiler available for HP Feb 1 14 TECHNICAL COMPUTERS 1000 RTE-A series General hlEF-to-A Series transition aids Feb I 14 1 New HP 1000to HIP 9000 portability hov 1 ready aid available New HP 1000 A-Series measurement Feb 15 12 and control products New RND Sales Guide - the Dee 1 I right stuff European HP 1000 training has Feb 15 13 excellent beginning AMD and Holguin - a consistent March 15 approach Previewing the new HP GRAPHICS/ Feb 15 13 1000-11 packages New HP RTE-A videotape available Feb 15 14 HP A-Series Models 16,17, and 19 March 1 12 replaced by newer models COMPUTER NEWS May 15, l9n.r For HI' Use Only 5 Computer News Index - - Article Title Iss lu? Selling solutions with third-party Nov 15 software HP 1000 A-Series supports l0M-byte March 1 Winchester New Series 9800 Exchange Library Nov 15 catalog Save $1,000 on all HP A600+ and March 1 A700 systems 3%" Micro-floppy and Mini- Nov 15 Winchesters on the HP 9845B/C HP PMC/1000 on the HP A-Series improves price/performance New HP Series 200 BASIC language Nov 15 products available HP PMC/1000 A-Series Demo March I available Announcing the HP 9000 Series 200 HP-UX products HP 1000 Sales Aid Kit ordering March I information HP Series 200 HP-UX computers - avoid post-sales problems New HP application spans the great March 15 divide HP 9816 Special eases pain of Dec 1 keyboard upgrading 15M-byte integrated storage on HP March 15 Micro 1000 HP Series 200 networking Dec 1 capabilities increased again New guide for A900 March 15 microprogramming HPSPICE has shipped - Order your copy to demo! HP PMC/1000 makes big impact at April 1 oil refinery Minimum disc space for HPSPICE on HP 9000 Correction on RTE-6/VM article April 1 HP 9845C discontinued Dec 15 New HP 1000 manufacturing April 15 products Introducing HPL 2.1 Jan 15 Remarketed HP 1000 F-Series now April 15 HP Series 200 HP-UX hardware runs Jan 15 available BASIC, Pascal, and applications Custom products catalog now April 15 New document formatter for HP Jan 15 available Series 200 users HP Series 200/500 HP-UX manuals Jan 15 available New HP EGS/2OO videotape Jan 15 MOMENTUM '84 - New Nov I available opportunities for success HP EGS/2OO California success Jan 15 New networking capability added to Nov 1 Computerizing a state for success Jan 15 HP Series 200 HP LAN/9000 customer investments Jan 15 HP Series 200 data base system Nov 1 insured available Swedish success for HP-Draft Jan 15 Performance of the HP 271 12A Nov 1 GP-I0 card HP 9020B performs software Jan 15 benchmark in Nuremberg CP/M@emulator available for HP Nov 1 Series 200 CP/M-68K The HP 9000 Series 520 goes to sea Jan 15 looking for oil New ergonomic keyboard for Series Nov 1 200 13183 HP-IB demobox obsolete Jan 15 January 31 HP 9000 Series 500 maintenance Nov 15 prices reduced Technical Sales Center streamlined Feb 1 to serve you HP's NMOS-111 VLSI circuits offer Nov 1.5 state-of-the-art reliability HP 9835 accessories to be Feb 1 discontinued National customer chooses HP 9020B Nov 15 for CAE IIP 9845 price increases Feb 1 New HP Plus referenced CAD system Nov 15 New HP 9000 brochure available Feb 1 available HP-UX brochure now in stock Feb 1 HP 9000 isn't just for technical Feb 15 accounts any more COMPUTER NEWS 6 For HP US^ only May 15, 1984 Computer News Index Article Title Issue Pg HP 3000 card reader removed from Nov 1 17 CPL HP 98690A and 'HP 98691A help sell Feb 15 15 HP Series 200 systenis HP 3000 goes Arabic Nov 15 18 TEGAS, TEGATE, and TEXSIM Feb 15 16 Recent IBM 4300 announcements Nov 15 19 I currently unavailable Lower rental rate for re-marketing Nov 15 20 Telecom installs first HP 9000 in Feb 15 16 3000 products Australia ADCC to ATP upgrade program now Nov 15 20 EGS/200 videotape selling well March 1 14 available Keeping current for success March 1 14 CSY announces support of new HP Nov 15 20 7974A 'h" mag tape HP Draft SRM success in Austria March 1 1.5- - 15 New printers supported as remote Dec 1 19 i HP Draft Option 400 discontinued March 1 spooled devices All modules of SOFTOOLmnow March 15 12 DSN/MTS spooled printer support Dec 1 available update HP's IBM 3270 Emulator supports March 15 12 HP 3000 support for new 300 line- Dec 1 only US ASCII keyboards per-minute printer EGS/200 continues \to spell success April 1 14 Firmware bug discovered in some HP Dec 1 HP 9000 and University of Chicago April 15 9 7470A plotters - a winning combination Dedicated GIC not required for HP Dec 1 HP-Draft, now with pre- and April 15 9 7974A postprocessor Immediate availability on Dec 1 HP Journal covers HIP 9000 software April 15 10 refurbished HP 3000 S/30R, S/33R FSD sales handbook available April 15 10 or S/IIIR HP announces DSN/Satellite Dec 15 Communication I BUSINESS COMPUTERS Two versions of MPE-V to be Dec 15 I General available New book tells how to design Dec 1 19 How to save $480 on each HP 2333A Dec 15 effective business graphics Edinburgh '83 - the HP 3000 IUG Dec 15 Personal Productivity Center April 15 11 Conference promotion New features for Dictionary/3000 Dec 15 System rentals for hesitant Dec 15 HP 250 Series customers I SNA data comm products expand Jan 15 24 The HP 250 system grows March 15 13 market for HP 3000 Network/250 links HP 250 systems March 15 13 MPE-V/P boosts HP 3000 Jan 15 25 Introducing the ne,w HP 250 March 15 14 performance Model 26 HP Series 68 I/O bay has been Jan 15 26 Enhanced HP 250 multi-tasking March 15 15 released I capabilities New laser printers supported on HP Jan 15 26 i HP 250 processor decreases in price March 15 15 3000 Selling the HP 250 in volume April 15 l1 Get the power of HP Series 48 with Jan 15 27 1 ADCC to ATP upgrade , Memory credits to be reduced Jan 15 28 HP 300Cl HP 7920SR promotion closes a deal Jan 15 28 Guaranteed Uptime Service flyer Nov 1 16 Introducing major enhancements for Jan 15 28 updated HP Toolset New HP 3000 configuration guide Kov 1 16 DEL - going, going, gone Jan 15 29 Configuration newsflash: HP Series Nov 1 16 HP 3000 Reward Program has ended Jan 15 30 39 and 42 memory considerations COMPUTER NEWS May 15, 1984 For HP Use Only 7 Computer News Index Article Title ISSUP ps New printer option for HP 3000 April 1 17 graphics HP VisiCalc*/3000 special offer Feb 1 17 HP 3000 demo program for terminals April 1 18 Hewlett-Packard introduces four new 1:eb 1 17 available productivity packages Get HP2333A sales with multidrop April 1 1H Enhanced MTS now available on HP Feh 1 18 leased lines MPE-IV VisiCalcV3000 special offer April 15 11 Spooling the new HP 293X printers Feb 1 18 extended EIP 7974A change in HP 3000 Feb 1 19 Rentals could lead to sales Configuration Guide Opportunity '84 beats IHM HP Series 39 and Series 42 memory Feb 15 17 configurations revisited Focus '84 slides now available HP SFD/3000 customer profile: Feb 15 17 office products dealer Financiais HP SFD/3000 customer profile: Feb 1,i 17 concession distributor HPFA Customer Profile #0000004 Nov 1 17 New HP SFD/3000 and OhI/3000 HPFA Customer Profile #000000,5 Nov 1 18 demonstration program HPFA and HPDeskhIanager - Nov 1 18 HP SFD/3000 and OR1/3000 tested Feh IS 18 Reports on the move on HP 2628A terminal HPFA Customer Profile #0000006 No\ 15 2 1 1983 Distribution Application SR of HPPAY Early Success Program Nov 15 2 1 the Year HP Financial Accounting - good Nov 15 2 1 Cost justification hints for HI' news for CSRs distribution software HPPAY - a total payroll solution for Conlpetitive anal) his: HP 031/3000 your H1' 3000 custo~ners vs. OMAR Solutions through HPPAY-ASSIST I)cc 1 2 5 $2.5 million deal - leasing was the key HPFA customer profile #0000007 I)ec 1 2 5 New HP 3000 flyer for direct mailing lllarch 1 16 HPFA Customer Profile #0000008 I)ec 15 17 Special plotter ROM needed for March 1 16 HPFA Customer Profile #0000009 Jan 15 30 HP 150/HP 3000 installations HPFA customer profile #0000010 Feb 1 19 HP SFD/3000 customer profile: Rlarch 1 17 HPFA Customer Profile #0000011 Feh 15 2 1 hardware distributor HP Pay Early Success Program a Feh 15 22 Competitive analysis: HP SFD/3000 March 1 17 perfect ten vs. Prophet 21 HPFA Customer Profile #0000012 March 1 19 Winter distributor leads from IRO March 1 18 HP Financial tlccounting Jlitrch 1 19 HP Series IIlR provides low-cost March 1 18 questionnaire solution HP Financial Accounting sales aids Jlarch 1 19 H h1:1rt.l1 1 1 HPFA Customer Profile rt0000013 Xlarch 15 18 HP's Adager-" support plan March 15 I6 HPFA Customer Profile #00000 14 .lpril 1 19 DEL support is back March13 16 HPFA Customer Profile #0000015 .lpril 15 1:3 Password capability on HP terminals March15 17 HPFA leads to u $37HK sale with ITPLUS/3000 "HP 7974A change in HP 3000 Configuration Guide" a correction Manufacturing Focus '84: Solutions - Ne\\ sales April 1 I ,5 HP divisions are implementing RlPN program for success applications Focus'84: "Get-Up-To-l)ate (Vith a April 1 15 New "HP 3lanufacturing hysten~s" Series 48" sales program GIM available MPE V/I' successes - smooth and April 1 16 HP's bar code solution for the shop quick installation floor HP donates Pasca1/3000 to schools April 1 17 and universities COMPUTER NEWS 8 For HP US? Only Computer News Index Artirk Title Issue HP Spell and HP Word - a dynamic April 1 20 I duo HP wins at McDonnell Douglas Jan 15 Astronautics Company HP DeskManager - integrating the April 15 14 I office.. . connecting to the world Introducing HP Rnainltenance March 1 Management Associated Milk Producers, Inc.: April 15 14 I HP DeskManager success HP Maintenance Management March 1 current status HP Telex and HP DeskManager April 15 16 I videotapes available HP Maintenance Management - who Rlnrch 1 1 to sell to HP Maintenance Management - April 15 Distribution another successful sa~le i SFD/3000 and a five million dollar New documentation for April 15 sale manufacturing plroductivity systems 1984 Distribution training schedule March 15 Medical products industry March 13 Office Systems publication Scheduling meetings in the Report on future trends in wholesale March 15 Interactive Off ice distribution Echo suppression in HPListKeeper New product evaluation guide for April 1 distribution products 20% off HP's word PI-ocessing solution HP SFD/3000 customer profile: tire April 1 distributor HP 3000 graphics- - software update Dell 1 HP SFD/3000 installation featured April 1 HPTelex communica~tesat 50 baud Des 1 in Supply House Times How to order HPTelex Del: 1 Competitive update: HP SFD/3000 April 15 HP OFFICE-ASSIST - the key to Desc 1 vs. Prophet 21@ I I successful office systems New distribution management poster April 15 HPTelex - communicating across Dec 15 the US networks HP Word 111 coming soon Vertical Markets Advertising HP Telex to your Good news! Release V of HP SFD/ Jan 15 customers 3000 and OM/3000 Office Productivity Division Jan 15 OM/3000 applications solutions Jan 15 reference sites brochure Enhanced HP 3000 graphics Feb 1 HP ASSIST - working for Jan 15 software now available distribution software Self-paced training bundled with HP Feb 1 More SFD/3000 and OM/3000 mini Jan 15 DSG/3000 and HP Draw sales training manuals Support considerations for enhanced Feb 1 SFD/3000 and OM/3000 training Jan 15 graphics software schedule HP rated a "Top Suirvivor" in OA Another OM/3000 sale in the United Jan 15 survey Kingdom Customer visits to OPD, Pinewood, March 1 Industrial Distributor Association Jan 15 England show HP DeskManager sl.ides available March 1 New feature of HP SFD/3000 and Feb I OM/3000 EZORDER Office Productivity Division contacts March 1 - HP OM/3000 data sheet Feb 1 Office products locislized March 15 SIGSFD meeting news Feb 1 Spread the word about HP Hospital March 15 Financial Management SO-10 price cut offers new SPN sales April 15 opportunity COMPUTER NEWS May 15, 1984 For HP Use Only 9 Computer News Index NETWORKS/PERlPHERALS HP 9885 and 913SA/B obsolescence Dec 1 New HP 9895A options and new Dec 1 General supplying division Article Title 3!/2" microfloppy questions? Answers Dec l - Part 3 Speech output technology Support rails not needed for rack HP 35016A modem obsolete: new mount modem provides international compatibility HP 7974A - Separate tapes for different operating modes? Re-marketed peripherals - the total technical solution New MAC family manuals 1)ec 15 Used workstation products available 1)ec 1.5 20 Re-marketed tape drives reduced Jan 15 Close deals with low-priced March 1 25 Customers can now save on 800 bpi .Ian 15 workstation products tape drives New edition of "Peripheral HP 7974A is more than twice as fast Feb 1 Configuration Guide" available as HP 7970E Used workstation products - April 15 20 HP 7933 and HP 7935 Customer Feh 1 helping you fit the niche Support Kits available HI' 9130A now obsolete Networks Tape upgrade program expanded Mass storage support moves to Sales Network assistance available from Center Crenoble Disc drive credit reduction March 1 AT&T-IS Systeni 85certified Introducing the HP 791.1ST - disc April 1 LAN Implementations drive with backup tape Advance News on AdvanceNet The HP 7914ST - Selling against the Learn HP-I)SN strategy competition HP 7914ST system support Ordering the HP 79llST Announcing the HP 797814 high Stand-alone graphics workstation March 1 26 performance '2" tape drive special The HP 7974A/HP7978A upgrade April 1 programs announced Mass Storage HP 7978A literature pack sent to field HP 7974A - The midrange '2" tape HP 7914ST offers improvements drive that does it all over the HP 7914TU blonthly maintenance prices for new Nov 1 2 3 Rent HP 792.5 discs now tape drives 355" microfloppy questions? We've Nov 1 23 got the answers Plotters Rack mount available for Greeley's Nov 1 2.1 new Winchesters How the HP 7475A compares with Nov 1 the HP 2770C and HP 9872C 3l2" microfloppy questions? We've Nov 1.5 2 :1 Multiple languages and new features No\. 1 got more answers for X-Y Recorder and Graphics HP 7974.4 literature pack sent Nov 15 23 Plotter Selection Guide directly to the field New cable for IBM computer and HP HP 7970EN tape drive credit change plotter DMD announces open-line consulting for the SEO COMPIJTER NEWS 1 0 For HP Use Only May 15, 1984 Computer News Index Article Title Issue pg Expanded capabilities package for Jan 15 HP PLOT/21 and C model flatbed Dec 1 31 the new HP 2563A plotters now obsolete Bar codes for the HP 2563A Jan 15 New roll-feed plotter at lower prices Fel, 1 24 The HP 2563A versus the Printronix Jan 15 U~datedISPP now av.ailable Fel, 1 25 P-300 Revised computer options for 25 Additional system support for HP Jan 15 plotters 2687A and HP 2688.4 RS-232-C plotter cables from SDD Feb 1 HP 2930 family replaces Feb 1 25 HP 2621B/G printers Introducing the HP 7586B Feb 15 continuous roll-feed plotter 24 HP 2934A correspondence printing Feb 1 Roll media for the HP 7586B plotter March 1 27 OCR printing on the HP 2563A Feb 1 Free ISPPoffer expires in May March 1 28 New stand supports HP printers Feb 1 15 Makro International chooses the HP Feb 1 Closing that plotter sale against M;,rch 22 CalComp 2932A New HP 7550A graphics plotter April 1 27 HP 2631G obsolescence alert Feb 15 performance unequalled Digital scanner introduced April 1 T-models of flatbed plotters soon to April 1 28 HP 2563A has bar code capability April 1 be obsolete HP 260814 and 26088 soon to be April 1 Unmatched speed and performance April 15 21 obsolete - the HP 7550A graphics plotter ThinkJet printer supplies available April 1 HP 2563A multi-million $$ success April 15 story , • PrintersEuro~efinds suc:ces:i with the HP 2563.4 Multipoint manual error April 15 Proper use of thle 26010A tractor Terminals mechanism New 307X application in retail Nov 1 OEM an HP 2687? Videotape showcases the HP 2625A Nov 1 Vancouver now responsible for all workstation printers Refurbished 13222N cables available Nov 15 for sale Obsolescence of Option 100 on the Nov 1 HP 2611A and the HP 2619A HP 2X terminals meet federal RFI Dec 1 regulations HP 2685 - MCl's choice for new electronic postall sybtem New Modern Fonts for HP 2700 Dec 15 HP 2688 opens new doors in Europe lVov 15 HP 2700 used for course Dec 15 development Introducing four new printers Dec 1 HP 17623graphics tablet support on Dec 15 How to order an HI' 293X printer Dec 1 HP 2623A Two for one printer program Dec 1 I Data capture products obsolete Dec 15 The HP 2687 and Brand X computers Dec 1 I How the HP 3081A is supported Dec 15 HP 2563A printer gets rave reviews Dec 15 One thousand HP 92911A Bar Code Dec 15 Last form tear-off key feature for Dec 15 Readers sold business and manufacturing HP terminals get high marks in areas Jan 15 Laser printer questions answered of vendor reliability and support New paper specs guide for HP 2687/ Help your customers learn about bar Jan 15 2688A codes - at a 30% savings New print samples available Cabling for the HP 3081A terminal Jan 15 HP 264X price increases Jan 15 Changes to HP 264X Terminals Jan 15 COMPUTER NEWS May 15. 1984 For HP Use Only Computer News Index Article Title Zss lle Pg How to shrink hardware support April 15 25 costs Help for HP 2649A OEMs Jan 15 47 International support April 15 25 The right graphics terminal for your Feb 1 28 customer Last call for HP 2624~-t0-2624~ Feb 1 29 Com~uterSup~lies upgrades We can answer those tough computer Nov 15 Printer multiplexer soon to be Feb 1 supplies questions obsolete Handy new HP-IB cablc from CSO Dec 1 Connecting an HP terminal to a non- Feb 15 HP system Your customer's next best friend.. . Jan 15 the Computer Users Catalog More features on the HP 2623A March 1 graphics terminal Mobile file offers easy filing - extra Jan 15 work surface HP 2623A terminal with ANSI option March 1 doesn't support HP 17263A tablet CSO direct order Feb 1 X.25 support on HP terminals March 1 New promotional mailing from CSO March 15 New HP terminals buyers' guide March 1 HP-IB news - stretching the 20- April 1 available meter limit American Library Association March 1 New HP Documentation Index April 15 character set for the HP 2622A HP 2635B printing terminal obsolete March 1 March 1 BACKTALK The right graphics terminal - a March 1 clarification Sales Finance leverages HP 3000 March 15 sales HP 3081A on VAX " April 15 Presentation slides using the HP April 15 2627A color graphics terminal PRICE CHANGES Computer Groups price changes Nov 15 SUPPORT/SUPPLIES effective November 1, 1983 Computer Groups price changes Ilec 15 Customer Support effective December 1, 1983 Travel guide and travel directory Jan 15 Computer Groups price changes Jan 15 update effective January 1, 1984 Component-level customer Feb 1 Computer Groups price changes Feb 15 maintenance effective February 1,1984 Best software support in the industry April 1 Computer Groups price changes March 1.5 now better effective March 1, 1983 HP now offers improved application April 1 Computer Groups price changes .\pril 1.5 software support effective April 1, 198-1 New Response Centers improve 131"'s April 1 support services IVhat's new in customer training :\pril 1 FACTORY CONTACTS The custorner training brochure April 1 you've been looking for Factory contacts list )larch 15 HEWLETT PACKARD / *'lease selld actdrrs\ rllangrs and untiellveretl Conlpufer A'eu.s rclplei to Roster Admlrn-tratc~r. -141'2. I(r:(:!cr t'runerlduc Avenue. ~'u~rrti~~o.CA !I501 1 1 Technical Computers BE0 and FSD join forces to help The floppy consists of the same set of slides as the 35mm slide show. The detailed instruction sheet ensure HP Draft success makes it easy to plot the slides on any HP Draft Debbie Feig/BDG workstation. The HP Draft videotape is $65; the HP Draft presen- The many powerf~~l,innovative features of HP Draft tation kit is $85. have been captured on film - both videotape and Yi" 35mm - by Boeblingen Engineering Operation In the US, the videotape is available in :%" and (BEO) and Fort Collins Systems Division (FSD). (VHS and Beta). To order the videotape (PIN 184- V001) or the presentation kit (PIN 184-K001), con- HP Draft is a high speed, accurate 2-D design and tact Sarah Moya at COMSYS 4000 and include depart- drafting tool for engineers, designers and draftspeo- ment, account number and format desired. ple. By combining capabilities with the HP Series 200 workstations, HP Draft delivers a wide spectrum of European and ICON countries can order the videotape and the presentation kit (after June 1) by contacting mechanical engineering drafting solutions. Cristine Wieland-Mueller, BE0 in Boeblingen, BE0 has just completed a quality videotape of HP COMSYS B500. Please indicate department and Draft geared to your customers. This 12-minute over- account number as well as the format required (NTSC view of HP Draft presents a brief, yet co~nprehensive or PAL). %" tapes (VHS and Beta) are also available. story focusing on its many capabilities. Key features are demonstrated and an application story, originating Both selling tools are available in local language ver- sions including German, French, Japanese, and Dutch. with an HP customer, is shown. These selling tools are designed expressly to help In order to substantiate the claim that tools developed by HP are actually implemented in HP internal opera- make your efforts easier and even more effective. tions, we have included a 5 minute internal e testimonial, immediately following the overview. Designers at POD discuss the ease of learning and use, and the actual productivity and quality gains ex- perienced using HP Draft in designing the keyboard and kickstand for the HP 150. A special HP Draft "Presentation Kit" has also been compiled which includes: Videotape (U-matic1NTSC) 35mm slide show Corresponding storyboard Optional floppy to produce overhead slides with HP Draft The slide set has been designed specifically for the CSRs and the experienced CAD SRs to assist them in presenting the intricacies of HP Draft - how it per- forms and what makes it the ideal solution for even complicated, highly sophisticated tasks. COMPUTER NEWS May 15, 1984 For HP Use Only 15 Technical Computers Introducing the HP 9915B Compatibility with the HP-85B and therefore, the HP-85B could be used for program development. enhanced modular computer Software com~atibilitvwith the HP 9915A which Hans Ulrich Reichenbach/BCD allows customkrs to &itch over to the HP 9915B very easily. The HP 99153 is an addition to the modular computer Program development kits are available for market, providing a better pricelperformance ratio developing programs on the HP 9915: than the already existing HP 9915A. HP-98150B Option 001 for the HP 9915A The 9915B offers: HP-98150B Option 002 for the HP 9915B 32K-byte built-in user RIW memory The target markets for the HP 9915B are: 32K-byte built-in electronic disc (E-disc) RIW memory addressed by a built-in mass storage1 Instrument control applications using a rack- electronic disc ROM set mountable controller Machine control for controlling presses, cutting, or m The E-disc RAM is accessed like a storage device which allows fast data and program storage. If sawing machines and transfer lines larger E-disc capability is required, memory can Text-bench control for chemical process control, be expanded by using additional RAM modules: nitrogen, and exhaust analysis the HP 82908A for 64K bytes ~rod'uctcomponent control like quality control the HP 82909A for 128K bytes goods, inward control and manufacturing Maximum E-disc capacity is 416K bytes which is supervision attained by inserting three 128K memory Data collection and control in laboratories, modules into the 110 ports. meteorological measurement and in environmental -9 protection applications. rn The main advantage in using the E-disc is in data transfer; it is more reliable and about 150 times In these applications, the HP 9915B could be used as a faster than data transfer using a tape. This is front end controller or host-controlled by an HP 1000. important for industrial applications. The HP Y915B is on the CPL May 1. First customer Built-in mass storagelelectronic disc ROMs shipments are expected to be in June. Provide additional capability for driving external The factory base price for the standard version is flexible and Winchester discs. $1,920. This is a significant pricelperformance improvement over the HP 9915A: m All commands provided by the 00085-15001 mass storage ROM (which is used with the HP 9915A) are built into the HP 9915B. Eight additional commands are now available for HP 9915A the E-disc ROM: 82903A 16K memory module 195 ~ CONFIG - initializes the electronic disc for Total $1,895 I multiple volume SWAP - exchanges programs between For only $25 more, your customer will receive the electronic disc and user RAM built-in mass storage ROM capabilities and the 32K byte of E-disc. GET - retrieves ASCII data files as programs There are no plans to make the HP Y915A obsolete. It SAVE - stores programs as ASCII data files will be in production as long as the demand holds. DISC FREE - determines the amount of disc To inform you and your customers about all details of space available the HP 9915A/B, a revised brochureldatasheet is MST - short for "mass storage is" available now. Of course, this document will be dis- MSUSS - returns the current MSUS tributed as soon as it is available. -7 VOLS - returns the volume label for specified Pa MSUS COMPUTEK NEWS 1 6 w ~SP May 15. 1984 Business Computers New HP Toolset training now available There are three new publications for HP Toolset: the reference manual (Edition Date, January 19841, a Enhanced HP Toolset now offers self-paced SE training course (Edition Date, March 19841, and the self-paced customer training course more features and new training (Edition Date, March 1984). Tad Olson/MPD The new reference manual contains eight sections covering all HP Toolset's features. Several new features have been introduced with the Q-Delta-2 Product Tape that further enhance the The new customer training course contains five HP Toolset program development systern. modules of self-paced training. Because HP Toolset is best learned by sitting at the terminal and actually 1 Pascal and COBOL, I1 Support are now available. With using it, this training course is interactive. Each the new enhanced HP Toolset, programrners can module contains an overview that lists the topics in develop both COBOL I1 and Pascal programs with the the module, the instructional material, and a review of same features available to both. These features each step performed or concept introduced. include: The new SE training course contains five modules of Symbolic Debug self-paced training designed to aid the SE in the task Source and version management of supporting HP Toolset. On-line compiler: listings Ordering information Full-screen editor Please order customer training material from MPD via Softkey corr~pilation. a HEART order T-1 (customer) or 1-2 (HP), Sales Force 02, Product Line 89, Marketing Division C700, Source Code Generation is now provided directly from Supply Division C700. the Data Dictionary. Users of HP Toolset can now choose to generate data declaration source code for Order SE training material from SDC division via a HEART order 1-2, Sales Force 09, Marketing Division COBOL I1 and Pascal programs through .a hookup with HP Toolset and HP Dictionaryl3000. 50, Supply Division 5006, Price, "Please advise." COBOL I1 COF'YLIBS can now be created, edited and Part numbers managed using HP Toolset. This feature provides all HP Toolset Self-paced S.E. Training (32350-60002) the capabilities of COBEDIT. Since HP Toolset sup- HP Toolset Self-paced Customer Training (32350TA) ports the same COI'YLIB format as does COBEDIT, any existing COPYLIB can be edited with HP Toolset. HP Toolset Reference Manual (32350-90001) A New User Interface gives HP Toolset a.n improved ease of use. The former tree-like structu:re of the softkeys has been replaced by a more logical looping design where the keys repeat. New keys have been added to permit the user to step forward and back- ward through each key. COMPUTER NEWS May 1.5, 1984 For HI' Use Only 1 7 Business Computers tk I FRD rental program worked for HP Series 44R for rent [ Citicorp Hal Eubanks/FRD 1 Que Dang/FRD E Finance and Remarketing Division (FRD) is now Q offering the HP 3000 System 44R for rent. The 44R Does your customer need a short-term solution to should be especially appealing to major accounts as offload some of his data processing during peak well as smaller accounts. Major accounts will rent the periods? Is he moving his DP operation to another 44R for software development and/or to resolve short- location and requires parallel processing temporarily? term capacity problems. Some will rent because they Well, FRD has just the answer for you. The FRD rent- do not have the capital budget available to purchase al program can provide your customer with short term immediately. Smaller accounts will rent to "try before processing power at a low rate. It worked for Citicorp. buying" and for financial reasons (for example, no Citicorp Services Inc. has been planning on phasing down payment, protecting their line of credit, off bal- i out its travelers check and credit card processing ance sheet financing, etc.). center in New York and moving it to Tampa, FL. SR These systems are functionally equivalent to new 8 Mike Pellegrino of the Manhattan office worked very equipment. One low rental rate includes installation, closely with Citicorp during the planning phase and freight, SMMC, insurance, property tax, and immedi- proposed a Series 111 rental to keep Citicorp up and ate delivery. HP software is also available for rent running during the move. After exhausting all with the 44R. avenues including the use of the in-house computing services, Citicorp found that the best and lowest cost Rentals should be attractive to customers as they solution was to rent a system on a month-to-month approach the end of their flscal year and capital basis. Citicorp will now be able to run its existing HP budget money becomes scarce. These systems carry /7 1 3000 Series 48 in New York while the transfer of data 100'11, quota and 75'Hi commission. to the HP Series 111 in Tampa takes place. "Surpris- For more information, please contact your FRD I ingly enough, this solution has saved the bank Market Development representative today. approximately $100,000 versus using the in-house I service. Besides, having the autonomous control of the I operation was also important to them," said Mike. I In addition to the system rental program, FRD has I1 recently introduced the stand-alone disc drive rental program to provide customers with temporary solu- I tions. Please call your Market Development contact at 408-720-2401 for more information on rentals. i COMPIJTEK NEWS 1 8 KITHY ~SPonly May 1.5, 1983 Whether it's documentation, reporting, program MANUFACTURING development or data base creation and modification, Dictionary13000 will work for your customer - reducing the time spent on development and mainte- MM/3000 and PM/3000 nance, ensuring the consistency and reliability of customers benefit from link to data. Start customers on Dictionary13000 today and HP Dictionary/3000 watch their productivity rise. Marty Miller/lND Materials Management and Production Management HP Maintenance Management customers can now take advantage of tht: reporting capabilities of HP Inform13000 and Report13000 success story because of the new link between HP Dictionary13000 Neal S treit/MPD and MMl3000 and PMl3000. Now, the c~lstomizerwill automatically update Dictionary13000 to reflect The maintenance department of the Stanford Park changes to the MM13000 and PM13000 systems - Division Printed Circuit Facility has achieved out- assuring consistency of the data in Dictionaryl3000. standing performance increases since HP Mainte- nance Management was installed. Stanford Park Divi- sion was the alpha test site for HP Maintenance Man- agement. The following chart is a summary of the performance results in the first six months of the HP Maintenance Management installation. Stanford Park HP Maintenance Management Results Malntenanca Productlvlty- 15% Increrre /,' PMr completed on tlme- 45% Increrre Machlne Oowntlmk 40% decreare HI'TOOLSET Backlog of Work- 33% decreare Machlne Fallurer- 8% decreare Consistency and reliability of data definitions is a The maintenance department is using the repair major benefit that Dictionary13000 provicles to pro- history data to analyze failures and ensure that the grammers also. With one consistent source for data correct repair was done. The Stanford Park mainte- definitions and locations, programmers no longer nance department is keeping the machinery up and waste time searching for the right data definitions. running longer and at a lower cost. The production Incompatible data representations become a thing of operations are working more closely with mainte- the past. Program quality improves and debugging nance, and helping them set priorities on their weekly problems are reduced. Dictionary13000 will generate workload. Production is also receiving notification of data definitions and other information for COBOL, all completed work. Pascal and Transact programs. ~atadefinitions for Potential HP customers can have similar results. An COBOL and Pascal programs can be generated HP Maintenance Management installation can help directly from the Dictionary or thrvugh the HP your customers be successful. The results at Stanford Toolset environment. Dictionary13000 is also helpful Park show that maintenance and production costs can in data base creation and modification. be reduced. Congratulations to Ken Hurst and the Stanford Park Printed Circuit Maintenance Depart- a ment on a successful installation. COMPUTER NEWS May 15, 1984 For HP Use Only 1 9 Business Computers Maintenance Management DISTRIBUTION Seminars help fill the funnel Neal S treit/MPD HP SFD/3000 customer profile: Maintenance Management Seminars have been very office products dealer successful in identifying new prospects for HP Main- Rebecca Derrington/'IRO tenance Management. A Maintenance Management Seminar was held in the This major office products dealer has been using Los Angeles area. The ASR in that area now has 139 SFDi3000 (System for Distributors) for three years. sales leads for- HP Maintenance Management. They've been in the office products business for The seminars are bring~ngin people new to HP, and almost 100 years, and also distribute furniture on the people who have not looked to HP for applications East Coast. software before. Seminars were held in the Mobile and Location: Headquartered in Philadelphia Pensacola areas and the majority of the attendees Previous system: Key Data (timesharing) were non-HP 3000 users. At the Pensacola seminar a Customer Application Analys~swas sold on the spot, Business problem: The customer felt that Key Data for both HP Maintenance Management and Materials was expensive ant1 didn't do all of the things they Managementl3000. The customer did not know that needed to do. The customer also wanted to generate HP already had a Materials Management/:3000 special usage reports by department for its large office package and came for information on HP Maintenance products customers. Management. The customer felt that the cost of the Reasons for purchasing SFD/3000: They were CAA was inexpensive and the results would be useful impressed with HP IKO's office supply distribution to the company. experience, and visited another customer site. They The seminars generated customer interest and more were also pleased with HP's response to their extensive demos were scheduled by some customers modification needs. An outside consultant helped as a result of the material presented at the seminars. them develop their RFP and helped them make a deci- The seminars are very useful for process type sion as to which system to purchase. manufacturers, because this is the first application Buyer's position in company: The general man- product offered on the HP 3000 that can be used in a ager was a principal decision maker for the purchase. process manufacturing environment. He is now president of the company. For more information about the seminars, contact Bob Benefits of using SFD/3000: They now have bet- Greenfield in the Systems Marketing Center, ter control over managlng inventory and getting 308-725-81 11. orders out. They went from taking 300 orders per day to 350 to 500 orders per day. Special circumstances: In March 1984 there was a fire on the seventh floor of the customer's office building. As a result, a lot of watel- fell on the com- puter system, located on the fifth floor. The HP 3000 Series 44 was moved to one of the customer's warehouses and allowed to dry out, and still worked fine. The tape drive was ruined, but two disc drlves and a printer were still operational. The customer lost Business Computers only two days processing time. This story is pretty tion. HP benefited from the association with Gordon incredible when you consider that a recent article on Graham and the opportunity to impress the prospects disaster recovery ("Up from disaster," C:omputer- with our commitment to distribution. The actual out- world, March 26, 1984) states that two-thirds of all come was five new high quality leads (and our predic- companies fail after a major disaster, according to tion of two sales). While stopping short of an endorse- insurance statistics,.It's no surprise that top manage- ment, Gordon spoke very favorably about the work ment of this company feels that the designers of the HP Information Resources Operation is doing on the computer system really knew what they were doing. Inventory Management module and about SFDl3000 Additional information: This customer is cur- in general. rently using 38 terminals. They are considering using The first question that arose in our planning the HP EZOrder (SFDl'3000's Remote Order Entry workshop was, "How do we locate wholesale distribu- Module) so that their large customers can enter tors in our area in order to invite them?" Some of the orders directly. sources used were: local Chamber of Commerce Direc- tories; industrial indexes such as Contacts Influential, HP Commercial Sales Rep: Russ Dodd the California Manufacturer's Register, and the EIA HP Customer Support Rep: Liz Hamtllin Guide for Western Buyers and Engineers; member- HP Customer Support Rep. Manager: John ship directories for NOPA (National Office Products Skerchock Association) and NCPDM (National Council of Physi- cal Distribution Management); a roster of Medical Remember that there is a special sales training Products Distributors; and qualified leads from the manual called SFD./OM 3000 Distribution Software Productivity '84 Show. for the Office Products Industry, available from the Literature Distribution Center (PIN 5953-7574). Once these names were compiled from the various sources, they were entered into a Wholesale Distribu- For more information, contact Paul Sievers, Informa- tors Data Base using CONDOR software on the HP tion Resources Operation's Office Products specialist, 150. The seminar was first introduced to the sales in Englewood, CO, 303-773-1 992, COMS YS Dl 00. force in a half-day training session on "Selling SFDI 3000" in January. Information on each company and contact invited was printed out for the SRs to make South Bay Area hosts workshop follow-up phone calls. Each attendee was favorably impressed with the day for wholesale distributors and gave it high marks in the evaluation: 17 of the 20 Laura Mancuso/Neely Palo Alto participants rated the workshop as "excellent" and the remaining three as "very good." In addition, the In mid-March the California South Bay Area hosted a South Bay now has a data base of prospects for SFDI workshop entitled "Automated Inventory Manage- 3000 which can be pared down and used in other ment" for wholesale distributors. The workshop, led marketing strategies. by Gordon Graham, a noted distribution industry con- If you are interested in holding a similar seminar in sultant, was held at the Marriott Hotel in Santa Clara your area and would like additional information, con- and ran a full eight hours. The $75 registration fee tact Laura Mancuso or Don Wood in the South Bay included a copy of Mr. Graham's book and helped Applications Center, 415-857-8109. offset the speaker's fee, hotel and catering expenses. thrl The book is Automated Inventory Management for the Distributor, by Gordon Graham, "1980, C13I Publish- ing Company, Inc. The objective of the workshop was to bring in a small group of prospects for HP SFDl3000 and create an intensive educat.iona1 environment. There was no "product pitch" of any sort, which provided a very non-threatening environment for further qualifica- COMPUTER NEWS May 15. 1984 For HP "re Only 21 Although I knew the 7978 was great for backup in a MASS STORAGE streaming mode, I needed to know just how slow cer- tain applications would run that normally need a start-stop device (that is, FCOPY, SPOOK, logging, HP 7978A's performance in short stores, dumps, and so on). Would the customer non-streaming operations need an HP 7978 and a 7976,7974, or 7970? Martin Nielsen/GLD After talking to the "Performance Testing Center" in Englewood, I've found the following: Rave notices have been received on the HP 7978A. Backup applications will run at the same speed as The price is right (50'U~of the cost of an HP 7976A) the 7976. and performance testing confirms that it is capable of However, a certain "window" exists when "start- performing backup operations to within 10W1of the stop" applications run half as fast. That window is HP 7976A. Optimized for backup performance, the any WRITE waiting somewhere between20 milli- drive receives data from the host fast enough to main- seconds and 1 second between writes. A heavily tain streaming. That part of the story seems to be loaded system would do this. A system with l00t effectively transmitted to the field. However, miscon- terminals might do this. ceptions remain about its use in non-streaming situations. Apparently, if the system is feeding information very slowly (more than 1 second waits), the 7978 Questions concerning non-streaming has a buffer that stores the data and allows the tape operations to slowly re-position and still be accepting data into This article specifically addresses two critical ques- the buffer. No slowdown. tions that seem to have arisen universally since the HP 7978A was introduced: "Will Hewlett-Packard Also, if the data is flowing with less than 20 milli- .q seconds between writes, the drive operates in full support the HP 7978A in non-streaming modes such streaming mode. No slowdown. as transaction logging?" and, "How does it perform in non-streaming situations?" However, in the window between 20 milliseconds and 1 second between writes, the information is The answer to the first question is easy. Hewlett- flowing too slowly to stream and too fast to use the Packard fully supports the HP 7978A tape drive in all buffer (it overflows*), so the information flow is tape applications (1600 PE and 6250 GCR). Non- slowed by waiting for the tape to reposition. streaming operations will not affect the HP 7978's reliability or noticeably shorten its usable life. Therefore, customers in an environment with a heavy system load, many terminals, and a tape Sales rep memo reveals the results of an "writing" environment like the one described investigation might need a different product than a 7978. This leads to the second question - performance in (End of memo) non-backup applications. The following memo was received from Steve Svet, SR from the Neeley Santa *When the HP 7978A buffer is full, the drive will not accept any Clara office, and Gerry Wade, SE from the Englewood additional data from the host until some of the data has been office. transferred to tape. In this way, data is not lost. After the buffer has been emptied and if no new data is received, the drive begins a Date: March 29, 1984 reposition cycle. During that time, data could be received from the Subject: HP 7978 Performance host, but the drive must wait for the completion of the reposition cycle before beginning data transfer. This would rause slouler Working with the Qume Corporation has recently performance. required that I investigate the 7978 specifications in greater detail than the field announcement material. Conclusions I thought my findings might be of some help to As you can see, 7978 performance in non-backup everyone. applications is going to be a function of the application it's used in and the loading of the system. There is also no question that the HP 7978A can reliably execute any and all tape functions. It can be used as a COMI'UTEK NELVS 22 For HP llsc Only May 15 lc183 --. ,- --- - transaction logging device; it works fine in almost all The decision to obsolete the 264X family was made cases except those detailed above. In those cases, it because of anticipated difficulties in obtaining parts may be satisfactory depending on the customer's whose technology has become obsolete. The objective tolerance to speed. For instance, it might not bother is to ensure that an adequate supply of spare parts will the customer if it ta.kes him 20 minutes to generate a be available during the five year support period. In reel of tape instead of 10 if he only creates one reel a addition, increased manufacturing costs have made it day in non-streaming mode. And, of cour:je, the drive difficult to maintain profitability. has excellent performance in backup app1.ications. While there are no direct replacements for 264X ter- In any case, while performance requirements should minals, the HP 150 is the recommended replacement definitely be considered before the sale, rest assured since it has the greatest number of features in com- that non-streaming operation will not harm the hard- mon with the 264X. For OEMs, detailed preliminary ware in any way. hardware and software documentation on the HP 150 is available from your Sales Center. Depending on the particular application, the 262X Series terminals and Series 80 and 100 computers are also potential re- placement products. Information on these products is TERMINALS also available from your Sales Center. (A replacement for the 2647F as console for the HP 3000 Series 64/68 HP 264X terminals to be has yet to be determined.) One final note: some customers and sales people are obsoleted not aware of the KFI modifications made to 264X ter- Bob Be bb/POD minals after October 1, 1983. Hardware modifications were made to the 2645A, 2648A and 2649A in order @ All HP 264X terminals will be obsoleted January 31, to meet RFI regulations. In the majority of situations 1985. The last date to order will be January 31, 1985, these modifications are transparent to the customer; with last shipments occuring April 30, 1985. Products however, if customers write programs which use affected are the HP 2645A, 2647F, 2648A, 2649A, specific 264X features, add, delete or otherwise 2649X (non-KFI complying terminal), and all associ- modify 264X hardware and/or firmware, the RFI ated options, accessories, software, and specials. modifications may be incompatible with their applica- Customers who will need these products after obsoles- tion. If you need detailed information on these cence must place orders for "lifetime buy:;" prior to changes, please contact your Sales Center. January 31,1985. The products will be supported for cha the normal five years after obsolescence. The prod- ucts will also be removed from the FY85 GSA schedule. Customers, especially OEMs, should be notified immediately. Customers who have not ordered recently should also be notified since it is not unusual for several years to elapse between 264X purchases. COMPL!TEK NEWS May 15. 1984 hrHY Use Only 23 We presently offer the following self-paced training SUPPORT courses: Self-paced courses offered for HP P/N Course title 35023A HP 262X Terminal Family Hardware Maintenance Training 35061A HP 264X Terminal Family Annetta Heinko/CSD 350628 HP 9826136 Desktop Computer HP now offers an extensive selection of self-paced 35103A HP 7470A Plotter courses for hardware maintenance training. This Self- 35104A HP 829058 Printer Paced Learning Series provides major accounts, volume end users, and OEMs performing their own 3510514 HP 82901102 Disc Drive hardware maintenance, with a cost-effective training 35106A HP 85AlB Personal Computer solution on many low-end products. 351218 HP 86AIB Personal Computer 35142A HP 9816A Desktop Computer 35143A HP 91211jIS Disc Drive 35144A HP 7475A Plotter 35146A HP 9888A 110 Extender LEARNING SERIES 35147A HP 120 Personal Computer HARDWARE MAINTENANCE TRAINING 1 1 ------ COY~~Sin thc Se'fPoced Learning Serics are idy sef-car!ained. 35150A HP 150 Personal Computer GCNFii,,L Eoch contains on extensive rolr-poced leoming guide, senice DESCRIPT!ON doc~mento!iar. old saecio service tools. The stbdert wov:der the hordworc aroddct ond any necessary common 'oa s. Each course in the series is designed to teach the stu- '0 "0,' s!"CeP:9 '0 properly repoir and moi3:,r :he'r -? compu- ter products through o complete instrvctionol pragrom a? OBJFCI troub.eshoa!:ng ond repoir techniques. dent assembly-level troubleshooting and repair tech- niques. In addition the student learns about the theory Se",;ce ond techn:col mointenonce personnel A"D!FpICk- of operation and functional operation of the product; 2rlL;KFOS St~de~tS3hor8C be skil'sd in digital electronic '>rdone?to's Recommended :*a years computer mointenonce erpeicrce. problem analysis techniques; and adjustment, diag- COVpSE .Theq oF O~cratian .Adjustments nostic, and self-test procedures. . Function0 Operation r Repair d Ucir:era?ce corlrtnn . problsm Anoly3,3 * Diognast'cs h Se'--Tes! .Trovbeshaot'ng Each course is fully self-contained and includes an extensive self-paced learning guide, service documen- tation, and any special service tools. (Students must provide the hardware products and any common tools.) .urr2.4 Hpssrs. DesWOp computer (NEW) 3514h ><"a . "P912'3/5 3i.c (NEW) . 35114A AP7"i5* p:ott.r (NEW) We plan to expand our selection by adding two new . X1"M HP9W -70 Extender (NEW) . 35117A 'IPlZO Panonat cornputor (HEW) courses this summer: HP 82906 Printer and HP 9920 . J515U LiPlS0 Pernono> Cornputor (NEW) Modular Computer. All self-paced courses are avail- able through CPC at a cost of $250 each. C;33E,?lI1G Contac! ,our aca HP Sole3 Office -- ~~- ~~ ~ ~ This flyer on the Self-Paced Learning Series was sent to all customers who have gone through maintenance training. For copies of the flyer contact Arlene Davis at CS D. COMPIJTEK NEWS 24 For HP Uze Onh May 15, 1!)X1 - . -- %T.-r .*, , ,-2&c--.-- --? Support/Su pplies Hardware mon,thlymaintenance An update on the new software prices support program Barbara Koepplinger/CSD Rich Tay lor/SMC Listed below are the hardware monthly maintenance To help make the transition to the new software sup- prices for new products introduced May 1,1984: port program as smooth as possible for you, we will be publishing frequently-asked questions from the field. Product Description SMMC BMMC PMMC FMMC Stay tuned for further information. 12979C MIEIFI I10 Q: Is the Custom Support Plan (CSP) a fully Extender "customizable" software support plan (that is, can 2392A Display Terminal 12 you mix, match, add, or delete any and all elements of 7925MT 7925MR and HP software support, consulting, or training programs 7925SR Remarketed System 210 168 and create your own package)? 792557 7925SR A: No. The key thing to remember is that the Custom RemarketedSystem 170 136 NA NA Support Plan starts out as Account Management Sup- Y7047A 'NMbFocus RAM port, and builds in additional services from there to for HP 14000 25 20 NA NA create a customized plan uniquely tailored to a 99 15B Modular Com~~uter NA NA NA 8 customer's individual needs. For example, a customer may not subtract standard AMS features such as PICS These products appear in the May 1 maintenance from a CSP. Customers may add some additional ser- price releases for both sales and service vices to an existing CSP, such as an extra on-site visit administration. from an Account SE, or an additional training course, should they decide it is needed. Essentially, a CSP can be thought of as an "AMS PLUS" service. Q: I want to quote Account Management Support for HP RTE-A on an HP 1000 A700 processor with a tape cartridge media option. How many line items must I enter? A: You must enter fourline items: I Wrong Correct 1 92077A+T22-700 92077A +TOO Opt. 700 92077AfT22 Opt. 700 How about ordering software support for the HP 3000? How many line items do I enter if I want to order Response Center Support for FOS on an HP Series 68 with a 1600 bpi mag tape media option? Wrong Correct 32468BfH51 32468BfH00 32468B+H51 C0,VPUTER NEWS May 15. 1984 For HY Use only 25 SUPPLIES CSO DIRECT ORDER CSO Fast Phones - the easy, direct way for customers to order supplies, accessories, media, furniture and software. Location Telephone Number United States 800-538-8787 California 408-738-4133 United Kingdom 0734-792868 0734-792959 France (6) 928 32 64 Belgium/Luxembourg (02) 762 32 00 Switzerland (057) 31 22 54 or 31 22 59 West Germany 07031- 142829 07031-223133 The Netherlands 020-470639 South Africa 802-5111 53-7954 28-4178 Canada Toronto Local Ontario Quebec British Columbia Other Provinces Sweden COMPIJ'TEK NEWS 26 For- ,Ise only Price Changes Computer groups price changes effective May 1,1984 These prices, effective May 1, 1984, appear on the Current New Corporate Price List on that date, available in your Product No. Description Price Price office. Prices are US List unless otherwise noted. HP-33C HAND HELD Orders at old prices will be honored at the factories for CALCULATOR 65 HAND HELD 30 days (or 60 days in the case of government quotes, CALCULATOR 100 see exception, 111. GSA) after the effective date of an SF1)/3000 37.200 increase. All quotations, either verbal or written, shall RIGHT-TO-COPY be made at the new prices upon the effective date of SFDl3000 26,040 the new price list. The customer should be notified HAND HELD that his order will be honored at the lower price if it is CALCULATOR 45 received within the 30-day grace period. Price HAND HELI) CALCULATOR 125 decreases are effective immediately and in-house WORD PROCESS MU 10.090 orders shipped 5 working days prior to the announced RIGHT-TO-REPRODUCE decrease date will b~ebilled at the new lober price. WORD PROCESS 5.045 WORD PROCESS SU 4.035 RIGHT-TO-REPRODUCE WORD PROCESS 2,020 PREREQ SUPT SERV 25 COMPUTER NEWS May 15. 198.4 For HP Use Only 27 - HEWLETT PACKARD I'lease send address changes and undeltverrd Computer Neu~scopiesto