HP Color Laserjet 3550 and 3700 Series Printer
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HP Color LaserJet 3550 and 3700 Use series printer HP Color LaserJet 3550 and 3700 series printer User Guide Copyright and License Trademark Credits © 2005 Copyright Hewlett-Packard Adobe® is a trademark of Adobe Systems Development Company, L.P. Incorporated. Reproduction, adaptation, or translation Arial® is a U.S. registered trademark of the without prior written permission is Monotype Corporation. prohibited, except as allowed under the CorelDRAW™ is a trademark or registered copyright laws. trademark of Corel Corporation or Corel The information contained herein is subject Corporation Limited. to change without notice. Energy Star® and the Energy Star logo® The only warranties for HP products and are U.S. registered marks of the United services are set forth in the express States Environmental Protection Agency. warranty statements accompanying such Details on the proper use of the marks are products and services. Nothing herein explained in the "Guidelines for Proper use should be construed as constituting an of the Energy Star® Name and additional warranty. HP shall not be liable International Logo." for technical or editorial errors or omissions Microsoft® is a U.S. registered trademark contained herein. of the Microsoft Corporation. Part number: Q5990-90940 Netscape Navigator is a U.S. trademark of Edition 1, 1/2005 Netscape Communications Corporation. Opera™ is a trademark of Opera Software ASA. *Pantone, Inc.'s check-standard trademark for color. PostScript® is a trademark of Adobe Systems Incorporated. UNIX® is a registered trademark of The Open Group. Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corp. HP customer care Online Services For 24-hour access to information using a modem or Internet connection. World Wide Web URL: for the HP Color LaserJet 3550 series printer, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj3550; for the HP Color LaserJet 3700 series printer, visit http://www.hp.com/support/clj3700. (Sites are in English.) Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en3700 external print server. HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be be accesssed from http://instantsupport.hp.com. Telephone support HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Visit: http://www.hp.com/clj3550_software for the HP Color LaserJet 3550 series printer or http://www.hp.com/clj3700_software for the HP Color LaserJet 3700 series printer. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages. Call: See the flyer that shipped in the box with the printer. HP direct ordering for accessories or supplies In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies. In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe, supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from http://www.hp.com/paper/. Accessories can be ordered from http://www.hpshopping.com. Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer. HP service agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service: 1-800-446-0522 HP toolbox ENWW iii To check the printer status and settings and view troubleshooting information and online documentation, use HP toolbox. You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP toolbox. See Using the HP toolbox. HP support and information for Macintosh computers Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user. iv ENWW Table of contents 1 Printer basics Quick access to printer information ...........................................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Printer configurations ................................................................................................................4 HP Color LaserJet 3550 printer ..........................................................................................4 HP Color LaserJet 3550n printer ........................................................................................4 HP Color LaserJet 3700 printer ..........................................................................................5 HP Color LaserJet 3700n printer ........................................................................................5 HP Color LaserJet 3700dn printer ......................................................................................6 HP Color LaserJet 3700dtn printer .....................................................................................6 Printer features ..........................................................................................................................7 Walk around ............................................................................................................................10 Printer software .......................................................................................................................12 Printer drivers ...................................................................................................................12 Software for networks .......................................................................................................14 Utilities ..............................................................................................................................15 Print media specifications .......................................................................................................17 Supported paper weights and sizes .................................................................................17 2 Control panel Control panel overview ............................................................................................................20 Control panel buttons .......................................................................................................20 Control panel indicator lights ............................................................................................21 Display ..............................................................................................................................21 Accessing the control panel from a computer ..................................................................22 Control panel menus ...............................................................................................................23 Getting started basics .......................................................................................................23 Menu hierarchy .......................................................................................................................24 To access the menus .......................................................................................................24 Information menu ..............................................................................................................24 Paper handling menu .......................................................................................................24 Configure device menu .....................................................................................................25 Diagnostics menu .............................................................................................................26 Information menu ....................................................................................................................28 Paper handling menu ..............................................................................................................29 Configure device menu ...........................................................................................................30 Printing menu ....................................................................................................................30 Print quality menu .............................................................................................................3