STRATEGIC PLAN 2020-2023

Expanding our knowledge to develop a world-class centre for translational research and clinical practice

1MEDICAL 2EYE 3SOCIAL 4DIGITAL 5OPERATIONAL BREAKTHROUGHS HEALTHCARE IMPACT CAPABILITY EXCELLENCE AND GOVERNANCE WELCOME TO THE LIONS EYE INSTITUTE

The Lions Eye InstituteWelcome is both a highly respected medical research institute and a world-class ophthalmic clinic. These divisions are complemented Constable, still a clinician at the LEI, Australia to by Lions Outback Vision, Lions was named its Patron in 2018. perform the Optics, Lions Laser Vision, Clinical LASIK procedure. As a not-for-profit research Trials and Lions Eye Bank. organisation, the Lions Eye Institute Lions Outback Vision improves Strategic The Lions Eye Institute was works towards a world without access to quality eye health care established in 1983 with the blindness, pushing the frontiers of services in regional, remote and support of the Lions Club of science to discover the causes of eye Indigenous Western Australian Australia. In 1970 Lions Clubs disease and develop treatments. communities. It was established in 2010 and the Vision Van, a mobile had established the Lions Save The LEI clinic, which also includes health clinic that travels throughout Sight Foundation (WA) Inc to lead a day surgery unit, is staffed by the state, was introduced in 2016. Plan the development of the highest highly experienced ophthalmologists standard of ophthalmic care, and in and health professionals, who treat The Lions Eye Bank of Western 1975 Professor Ian Constable AO patients with blinding eye diseases Australia collects, processes and became the inaugural Lions Chair as well as those with lifestyle-limiting distributes donated corneal and In the year 2023, Lions Eye Institute in Ophthalmology at The University conditions. Attached to the clinic is sclera tissue, giving sight and hope will celebrate its 40th anniversary of Western Australia. Professor Lions Laser Vision, the first clinic in to patients requiring transplants. and this strategic plan is intended to coincide with that milestone.

We have worked collaboratively to CHAIR’S MESSAGE assess the internal and external environmental factors that will The Lions ChairEye Institute has a clear point of difference that underpins its success – its ability to TABLE OFContents CONTENTS influence our future direction. translate science into practical outcomes that save people’s sight. We have reflected on and Welcome to the Lions Eye Institute 3 examined our lessons learnt, The Institute’s ground-breaking It charts an aspirational yet and considered our stakeholders’ research work complements clinical achievable course for the future Chair’s Message 3 needs from many perspectives. practices in both metropolitan and that will see the Institute run faster regional/remote locations, with the and harder towards a world without We have a Managing Director’s Message 4 ophthalmic clinical trials unit further blindness, and responds to a clear point of body of work has defined the bolstering translational results. number of critical drivers for Purpose, Vision and Values 5 This difference. change. These include Australia’s areas for renewal and growth as The Lions Eye Institute’s Strategic ageing population and subsequent Key Pillars 5 we seek to achieve our aspirations Plan 2020-23 has been developed increase in vision challenges, the Peter through unity and focus. to harness the energy and Strategic Goal No. 1 6 significant eye health gap between Forbes opportunities of this unique structure. Indigenous and non-Indigenous Strategic Goal No. 2 8 When we celebrate our 40th anniversary The Plan is the result of reflection Australians, and the high economic of the past 37 years of Lions Eye and social costs of vision loss. Strategic Goal No. 3 10 we will be proud of our Institute’s achievements, assessment achievements, impact and the I commend the Lions Eye of the internal and external factors Strategic Goal No. 4 12 advances we have made in the Institute’s Strategic Plan that have the potential to impact on prevention and cure of blindness 2020-2023 to our employees, Strategic Goal No. 5 14 our work going forward, and careful and eye disease. partners and all stakeholders consideration of the strategies we as a clear and compelling need to implement to ensure our blueprint for saving sight. ongoing success.

Lions Eye Institute STRATEGIC PLAN 2020-2023 3 MANAGING DIRECTOR’S MESSAGE In just three years the Lions Eye InstituteMD will commemorate its 40th birthday, and this will be a E milestone celebration of our journey of innovation, commitment and growth. OS RP In our drive to prevent and cure We have identified the five key Strategic Goals that we aim to achieve: U LUES blindness and eye disease, we have P VA achieved many significant research 1 Medical Breakthroughs 3 Social Impact – growing WHY WE EXIST and clinical outcomes that have – investing in world-class community education and outreach; medical research and its To prevent and OUR GUIDING greatly improved people’s lives Digital Capability – transforming translation into clinical 4 cure blindness PRINCIPLES around the world. through the use of technologies; practice; and eye disease. Our new Strategic Plan lights the and Curiosity : we ask questions, are way for us to expand our knowledge 2 Eye Healthcare – innovating 5 Operational Excellence and interested and never stop learning. and care of vision-related problems and expanding ophthalmology Governance – unity in our in a coordinated manner, with core services; Care : we consider and respect direction, leadership and culture. linked platforms. This will set us up our patients, collaborators and for success and sustainability each other. beyond our 40 years. It articulates N the strategic initiatives on which we true to our core purpose and our We will only achieve these goals IO Integrity : we do what we say we’re going will be focusing in 2020-23 in order aspiration of better vision for all. when we work together productively, S to do, and are accountable, transparent as one united organisation. In our I to ensure we continue to operate at We have embarked on a process of V and responsible in our actions. strategic planning process, we OUR the leading edge of medical research research renewal, including clearly have redefined the values that will ASPIRATION and clinical practice, globally, well defining our research focus areas Impact : we make a positive difference underpin our progress. These are: into the future. – glaucoma, diabetic and vascular Better vision to the lives of others and the retinopathies, Indigenous and communities in which we operate. In formulating this Strategic Plan, we CURIOSITY, CARE, INTEGRITY, for all. sought to both build on our existing community eye research, genetic strengths and describe the innovative eye disease and gene therapies, IMPACT and UNITY. Unity : we support each other initiatives that will secure our and cornea, ocular surface and and work as one to achieve ocular immunology – and the progress in a rapidly changing world. These values don’t just govern the common goals. steps we are taking to build on our way we operate internally; they also In many ways, this Plan re-sets and organisational DNA of excellent, reinforce our interactions with our re-frames the Institute, while staying ground-breaking research. patients, collaborators, donors, We are expanding and optimising other external stakeholders and KEY PILLARS our clinical services to ensure each other. our patient care and treatments Our Strategic Plan provides us with In many ways, are leading edge and accessible, the road map we need to steer this Plan re-sets wherever we operate throughout 1 2 3 4 5 us through the next exciting stage Australia and internationally. We are and re-frames of our journey. It will help us to growing our community footprint, both honour the legacy of Western Medical Eye Healthcare Social Impact Digital Operational the Institute. including our work to close the gap Australia’s ophthalmic pioneers and Breakthroughs Capability Excellence and in Indigenous eye health, and taking We will innovate We will grow capitalise on the opportunities we Governance Bill a lead role in training and educating We will invest and expand our our community We will transform have ahead. Morgan the ophthalmic leaders of tomorrow. in world- leading edge footprint through and future proof We will operate Above all, it will guide us to do what class medical ophthalmology excellent our organisation with a unified We are embracing technology and really matters – change people’s research and its services, outreach and through the direction, innovation to support our research lives for the better. translation into nationally and innovative clever use of leadership and and clinical care practices, and clinical practice. globally. education technologies. culture. ensuring our governance processes approaches. are best practice.

4 STRATEGIC PLAN 2020-2023 Lions Eye Institute Lions Eye Institute STRATEGIC PLAN 2020-2023 5 We will achieve our 2023 vision by:

KEY STRATEGIC INITIATIVES Developing a Research Governance Framework and translating it into a viable operating model. Renewing the Research structure and building a diverse team of world-class researchers. Implementing a comprehensive Research Plan. We have strategic alliances Increasing the number of joint research initiatives. and collaborative Enhancing management of clinical trials, outputs and outcomes. research links with universities, industry and other institutes – we are set to grow STRATEGIC GOAL NO. 1 more, nationally and 1 internationally. Medical Breakthroughs Medical Breakthroughs We will invest in world-class medical research and its translation into clinical practice.

The Lions Eye Institute has made our researchers and clinicians to • Indigenous and community Collaborations Research Plan Medical Breakthroughs a significant impact on health, develop new treatments for eye eye research; Lions Eye Institute will broaden its Lions Eye Institute’s Research Plan Our vision of 2023 will see Lions nationally and globally, through its disease, and this model is what • genetic eye disease and gene footprint as it seeks to increase requires a sustainable pipeline Eye Institute’s laboratories abuzz unique ability to take knowledge differentiates Lions Eye Institute therapies; and the number of joint research of funding which must be able to with passionate researchers with and techniques developed in the from its competitors. Inherent in our • cornea, ocular surface and programs and commercial withstand global and economic laboratory to patients. Ground- a clear research mandate, support quest to prevent and cure blindness, ocular immunology. ventures with universities, industry pressures. There is increased breaking treatments and diagnostic Lions Eye Institute adopts an pathways in line with the renewal Going forward we will implement a and other institutes in Australia pressure on the research sector for techniques have been a feature of ethical and collaborative approach program, and significant interaction new research governance framework, and throughout the world. The self-funding and revenue generation the Lions Eye Institute’s journey for to research whilst remaining with clinicians. They will have operating structure, consumer Lions Eye Institute is establishing through royalties, licensing and almost four decades. committed to implementing the Ian Constable Chair in commercialisation of research. The access to the technologies needed effective translation of all technical advocacy group, committees and Discovery and Translational community and governments want to transform the way they work. innovations for standard-setting advisory panels. Going forward, the Institute will Ophthalmic Science, the Chair deliverables from research and are This environment will make Lions care across the community. continue to push the frontiers Recruitment and retention strategy in Academic Optometry with The directing more support to research Eye Institute a highly sought-after of scientific knowledge and research institute with which to work Research renewal program A targeted recruitment and University of Western Australia, that will deliver outcomes. This endeavours to make giant strides and engage. There will be increased retention strategy will see the next and the Chair in Population Eye Plan expands our strengths in that in eye health through its ‘can do’ During 2019, an extensive review opportunities to collaborate on generation of researchers employed Health with Curtin University. direction. The Lions Eye Institute translational ability. of Lions Eye Institute’s research research initiatives and commercial to undertake discovery, translational We will work to create effective Clinic generates revenue which will division was conducted, culminating ventures with universities, industry and clinical research. collaborations and joint initiatives increasingly contribute towards The Lions Eye Institute Clinic and in the research renewal program in the coming years. Implementing research and its administration as a and other institutes, nationally Clinical Trials centres are amongst which defines Lions Eye Institute’s This will be a high calibre team and measuring our research form of self-funding. Combined with and internationally. Researchers, the largest in Australia, which future direction in research. The core that will thrive on working in a discoveries and innovations will attracting increased support from clinicians and partners will be areas of research focus will be: combined with the research and stimulating academic environment become the new norm and enable government, philanthropic trusts, confident that Lions Eye Institute can community service arms has led to • glaucoma; and collaborating with their peers Lions Eye Institute to demonstrate corporates and the community, we secure long-term funding pathways Lions Eye Institute being unique in • diabetic and vascular in the clinics, community and tangible outcomes of its world- will establish more diverse and long- enabling continuity of research and Australia. This combination enables retinopathies; eye bank. class medical research efforts. term funding pathways for research. medical breakthroughs.

6 STRATEGIC PLAN 2020-2023 Lions Eye Institute Lions Eye Institute STRATEGIC PLAN 2020-2023 7 We will achieve our 2023 vision by: Eye Healthcare KEY STRATEGIC INITIATIVES Improving clinical services management practices and financial sustainability. Increasing brand awareness and engagement with key stakeholders, including referrers. Expanding Lions Eye Institute’s service offering and geographical reach. Improving the experience and level of satisfaction for patients and referrers. Reducing Lions Eye Institute’s carbon footprint.

STRATEGIC GOAL NO. 2 New and more efficient ways of working together 2 to improve clinic flow, the patient experience and Eye Healthcare financial sustainability will be ingrained.

We will innovate and expand our leading edge ophthalmology services, nationally and globally.

The Lions Eye Institute’s clinical We are at the cusp of technological and Midland whilst exploring the Funding Technology Eye Healthcare services have long been regarding and cultural change and see a future potential of a satellite clinic north The downward trend in our The Lions Eye Institute’s renewal as leading the field in the provision of Perth. The Murdoch and Midland Our vision of 2023 will see in which all clinical measures are economy, rising cost of and expansion strategy will of the highest quality eye health Clinics will be expanded to include the Lions Eye Institute firmly recorded and analysed digitally to healthcare and increased be underpinned by increased care. As a key part of the Institute, Service Units that provide patients entrenched as the first choice for form more rapid feedback loops competition are risk factors investment in technology and the the clinic also plays a critical role in with additional ophthalmic services patients wanting the best possible to advance the quality of care and the Lions Eye Institute must latest medical equipment. A shift to the translational research that sees including retinal, cornea, glaucoma care for their eye health. delivery. This is going to require manage to ensure continuity of digital medical records and billing ground-breaking science taken from and plastics-uveitis care. Lions cultural change that stimulates funding for research. To mitigate systems will improve data usage and New and more efficient ways of the laboratory to clinic and patients. constructive feedback from all levels. Outback Vision will establish a the risks, Lions Eye Institute reliability, and provide a platform for working together to improve clinic flow, Patients and their referrers will enjoy regional ophthalmic hub in Broome. will reassess how we manage more efficient analysis and planning. the patient experience and financial the efficient experience of dealing The Vision Van will continue to Patients who are treated at the clinic usage, caseloads, pricing, sustainability will be ingrained. Our Lions Eye Institute receive state-of- with us. provide mobile ophthalmic services Environmental sustainability to those living in regional and referral networks, administrative service offerings and geographical the-art care and know that this is Lions Eye Institute recognises Renewal and expansion strategy remote communities throughout processes and overheads. reach will have increased and informed by continuous research. the importance of environmental regional Western Australia. The Lions demand for services too. Demand for ophthalmic services is As we introduce change, we sustainability and is committed to Eye Institute’s ophthalmic services The Lions Eye Institute is a Centre growing, primarily due to Australia’s will be sensitive to the patient minimising our carbon footprint. We Our commitment to be a Centre of will continue to be complemented by of Clinical Excellence providing ageing population as well as the experience, their needs and will examine innovative approaches Clinical Excellence will be evidenced specific units including Laser Vision, sectoral leadership, clinical best rising incidence of chronic disease. expectations. to minimising waste, energy usage by the success of patient outcomes, the Eye Bank and Day Surgery. practice, research and education to To meet this demand whilst and travel, as well as improving our published articles and industry prevent and cure blindness and eye remaining at the forefront of clinical Every initiative and service is Our staff are our most valuable purchasing and recycling practices. recognition. We will have trusted disease. Our clinicians train the next excellence, the Lions Eye Institute designed to assist patients to resource and we will alter the Becoming an environmentally relationships with doctors and generation of ophthalmic specialists will pursue a renewal and expansion conveniently access the eye care clinical organisation structure to friendly organisation is a significant optometrists with an improved and participate in clinical trials strategy over the next four years. they require to receive personalised enhance performance reviews, and long-term change initiative and referral system. We will be proud of to play their role in advancing eye Lions Eye Institute will continue to care over their lifetime; not just as a feedback and training. one that we will embrace as part of the inroads we are making to reduce healthcare. operate clinics in Nedlands, Murdoch one-off experience. our civic responsibilities. our carbon footprint.

8 STRATEGIC PLAN 2020-2023 Lions Eye Institute Lions Eye Institute STRATEGIC PLAN 2020-2023 9 cial Impa So ct Lions Eye STRATEGIC GOAL NO. 3 Institute will be able to demonstrate its social Social Impact impact and remarkable contribution to advancing eye care and research. We will grow our community footprint through excellent outreach The benefits will 3and innovative education approaches. ripple throughout the world.

We believe in making our skills and The Lions Eye Institute will clinical facilities. knowledge accessible, and actively increase building local community This will expand our research promote service enhancement capacity and skills, broadening capacity for generating novel and across all of our communities, and the experience of eye health real community benefits. Social Impact We will achieve our 2023 vision by: our near neighbours. professionals with the expansion of public health capacity at every Exchange opportunities An early example of this was the Our vision of 2023 will see the reach KEY STRATEGIC INITIATIVES level, from school education to setup of the Indonesian ophthalmic Indonesian and Australian exchange of the Lions Eye Institute stretch to tertiary eye training and intern Establishing the Doctor of Optometry program in partnership training programmes with inter- opportunities will increase and expand make quality eye health care accessible placements. with The University of Western Australia. university and ophthalmic into other Southeast Asian countries, for everyone. There will be an increase society research and training The Lions Outback Vision regional using linkages with other non- of eye health professionals, students Establishing the Midland optometry placement and service collaborations across developing ophthalmic hub in Broome will government organisations. Importance and health workers supporting their centre. Asian nations. increase education and support will be placed on making exchanges communities due to our scale-up of Establishing the Lions Eye Institute as the hub for advancing that will reach the far north west possible across all subspecialties education and community outreach eye healthcare in communities. of our state, benefiting Indigenous and enhancing the experience and initiatives. people, health workers and their outcomes for visiting doctors. Lions Outback Vision will have expanded Increasing education, awareness and support for Indigenous communities. New opportunities its footprint in WA’s far north-west patients and communities. to facilitate student, intern and and the UWA Optometry School, in As we move forward there will be Increasing advocacy to promote equity and access in eye visiting registrar placements at the partnership with the Lions Eye Institute, greater emphasis on collaborative healthcare and investment in ophthalmic research. Lions Outback Vision regional hub research to enhance development will be home to the next generation of and on the mobile van will also capacity within our neighbours. aspiring optometrists. Increasing Indonesian and Australian exchange opportunities. be made possible. Our clinics, laboratories and meetings Doctor of Optometry program An example was the joint development will include young international, The Lions Eye Institute will partner of the Virna Glaucoma implant with Indigenous and consumer with The University of Western the University of Indonesia which representatives working collegiately, A more recent example was the Australia to establish a Doctor of is transforming glaucoma care. sharing ideas and growing their networks. establishment of Lions Outback Optometry program. This will be the The Virna was developed using a rapid As a not-for-profit entity, Lions Eye Vision in response to the gap in eye first of its kind in Western Australia. collaborative pipeline, which points Institute will be able to demonstrate healthcare between patients living Lions Eye Institute will provide the way towards other transformative its social impact and remarkable in regional and remote Australia placement opportunities for WA projects, including those using contribution to advancing eye care and their counterparts in urban Optometry students and enable low-cost diagnostic techniques and and research. The benefits will ripple locations. Both initiatives educate UWA academics to operate from analytics for mass screening both throughout the world. and support those in need. Lions Eye Institute’s research and overseas and domestically.

10 STRATEGIC PLAN 2020-2023 Lions Eye Institute Lions Eye Institute STRATEGIC PLAN 2020-2023 11 Capa STRATEGIC GOAL NO. 4 al bi git lit Digital Capability i y D Lions Eye Institute will be established as a translational research We will transform and future proof our organisation through the clever use of technologies. organisation of the future, Digital Capability The Lions Eye Institute will introduce Technology makes us connected, with clinicians, researchers the technological and cultural dependent and vulnerable. One of the most significant digital and support teams using Our vision of 2023 will see the change necessary to constantly It is the major driver of change transformations that will take place technology with confidence Lions Eye Institute established as a record, monitor and analyse from how clinics manage patient over the next four years will be Lions due to the investment translational research organisation appointments, billing and referrals Eye Institute’s shift to an integrated information that is increasingly made in growing digital of the future, with clinicians, through to the types of medical digital medical records system. researchers and support teams using vital for its research, clinical capability. and financial quality, growth and interventions patients receive. technology with confidence due to Whether Lions Eye Institute uses the investment made in growing sustainability. Equally vital will The volume of patient data can technology to improve patient care, digital capability. be the need for technological be used to provide complete and conduct tele-ophthalmology, mine change that facilitates teaching, accurate information at point of care. Patient information will be used research data or improve business more efficiently in daily activities collaboration and marketing. processes, at every level there is a It will be a key resource to further Technologies such as assisted diagnostics, virtual reality and other and easily for cross-purposes due necessity for digital capability. research objectives and provide teaching applications will assist Lions Eye Institute to enhance Like most evolving business entities, to the successful implementation As technology continues to change analysis for business improvement. learning outcomes. the Lions Eye Institute understands of the electronic medical records the way we work and live, Lions Eye that we are living in a digital world Digital marketing strategy Whether technologies are being used for staff development, system and integration with other Institute will continue to harness which is rapidly reshaping our supporting patients with self-care or health workers understanding business applications. Administration the benefits and meet challenges The Lions Eye Institute recognises the society, economy and industries. new clinical interventions – all will benefit from the experience. processes and business practices in a focused and pragmatic manner. importance of its digital presence will have changed increasing to help grow its brand, reputation efficiency, effectiveness and Technology roadmap and engagement. It will provide We will achieve our 2023 vision by: productivity. To ensure Lions Eye Institute makes ease of access to information for KEY STRATEGIC INITIATIVES the best decisions related to patients both current and prospective Lions Eye Institute will feature investment in technology, it will along with other key stakeholders. Establishing Lion Eye Institute’s technology roadmap and core prominently online and our digital develop a technology roadmap A comprehensive digital marketing policies and practices. marketing efforts will provide the to prioritise areas of digital strategy will be implemented to increase in brand awareness, Aligning systems and software with corporate and operational needs. transformation, identify digital leverage search engines, social media, demand for services and investment capabilities required and email and other digital channels. Fully embedding Lion Eye Institute’s electronic medical records in our cause. Our digital approach quantify costs. In doing so, system. to education is positively impacting leaders and staff will be able to As Lions Eye Institute scales up its staff and the wider community. We prepare, engage and assist with social and economic impact, it will Increasing Lion Eye Institute’s digital presence. recognise technology will continue the technological changes as they increasingly rely on technologies to evolve and we will have the digital Using technologies to support Lion Eye Institute’s education and occur to ensure ease of transition to support education and training capability to foresee what lies ahead. training initiatives. and improved outcomes. initiatives.

12 STRATEGIC PLAN 2020-2023 Lions Eye Institute Lions Eye Institute STRATEGIC PLAN 2020-2023 13 We will achieve our 2023 vision by:

KEY STRATEGIC INITIATIVES Upholding a robust governance framework. Strengthening financial viability. Growing sustainable fundraising revenue from both public and private sectors. Fostering an engaged, adaptable and high performing workforce within a positive workplace culture. Building a global reputation as a premier translational research institute, ophthalmic clinic and community outreach organisation. Investing in the upkeep and quality of Lion Eye Institute’s premises and infrastructure.

STRATEGIC GOAL NO. 5 Despite increased competition for talented staff, we will have the best people 5 working in our organisation and their willingness to learn and commitment to Operational Excellence and Governance Lions Eye Institute’s values makes us a unique organisation.

We will operate with a unified direction, leadership and culture. Operational Excellence and Governance By 2023, it is envisaged that regimes, government regulation and Charities are struggling in this Our people and work the Lions Eye Institute will have Operational Excellence consumer and funder expectations. difficult environment as they vie for People are our greatest asset translational research institute expanded its research capability and the financial support they need. and we will do all we can to and healthcare provider. and Governance be furthering its clinical footprint in The determinants of success will These circumstances call on attract and retain the highest We will explore new ways new communities and geographies. Our vision of 2023 will see our culture rely on our unity and focus. the Lions Eye Institute to deploy calibre employees, and to foster to raise awareness of our To support this growth, we require of unity and focus as a core strength that creative fundraising tactics to an engaged, adaptable and work and our services, and operational excellence with a provides us with an edge. We will have We will generate diversified revenue high performing workforce. increase brand awareness. workforce that is engaged, leadership enable us to grow sustainable grown revenue streams through exceptional to support our Research Plan, To this end, we will take a fresh that inspires performance, and revenue. This will require specialist There will be reliance on our management. Increased fundraising revenue capital expenditure requirements approach to workforce planning mobile, flexible people with the right support to help Lions Eye Institute communications strategy will be due to the value funders place on and our future aspirations. and organisational development skills and capabilities. To ensure we navigate the complexities and to broaden our reach in the research and contribution we make to with a focus on embedding our have the capability in our workforce, A suite of financial and non-financial hurdles. the community as we share society in advancing eye healthcare and values and creating a culture that we will develop sustainable strategies metrics will be used to monitor stories and strengthen preventing and curing blindness. Dedicated time and commitment recognises high performance. that attract, develop and retain our performance providing us with the advocacy efforts. will be invested to improve our We will invest in leadership Despite increased competition for talented best people now and into the future. ability to quickly respond to changes success rate and to strengthen development as it is recognised Stakeholders – including staff, we will have the best people working th in our environment. governments, patients, As we head towards our 40 key stakeholder relationships, as a key attribute to building in our organisation and their willingness anniversary there is much to be done funders, media, collaborators to learn and commitment to Lions Eye Funding with governments, donors and positive workplace culture. to ensure a high performing and and peer organisations – Institute’s values makes us a unique philanthropists, the media and We will benchmark our sustainable organisation. We know There is growing evidence of the will be brought along on organisation. Our people, funders and key other key stakeholders. performance against our peers. it is imperative that our business increasingly competitive funding our research journey and stakeholders respect our brand and our models keep pace with the changing environment for both private and We will continue to build our The quality of our work and successes, through the reputation continues to grow internationally. landscape of specialist medical public funding, and the impact of funder stewardship expertise and respect in the industry position development of strong and Our commitment to strengthen Lions Eye services, health insurance funding the economic downturn. communications. Lions Eye Institute as a premier enduring relationships. Institute’s prosperity continues.

14 STRATEGIC PLAN 2020-2023 Lions Eye Institute 2 Verdun Street Nedlands WA 6009 www.lei.org.au

1 2 3 4 5