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New Jersey Basic Skills Training Program for Economic Growth Act End of Year Report: FY’12 P.L. 2009, Chapter 199

Executive Summary

We are pleased to provide, as required in P.L. 2009, Chapter 199, the New Jersey Community College Consortium for Workforce and Economic Development’s report on activities of the New Jersey Basic Skills Training Program for Economic Growth Act (NJBIA Basic Skills Workforce Training Program) for the past fiscal year ending June 30, 2012. This is the 3rd year of program operation as directed by the Legislature.

This public-private partnership between the New Jersey Department of Labor and Workforce Development (NJLWD), the New Jersey Community College Consortium for Workforce and Economic Development (Consortium) and the New Jersey Business and Industry Association (NJBIA) continues to assist the state’s business community in improving workers’ skills. Because of its unique flexibility, the program is able to reach more workers and employers than any other state training program.

Program highlights:  37.8% increase in number of businesses served: 919 up from 667.  9.6% increase in workers trained: 11,945 up from 10,901.  14.4% increase in classes offered: 1,110 up from 970  78.7% of businesses took advantage of our “open enrollment” style class format. You Are Viewing an Archived Report from the New Jersey State Library

New Jersey Basic Skills Training Program for Economic Growth Act P.L. 2009, Chapter 199

End of Year Report: FY’12

Three years ago New Jersey Business and Industry Association (NJBIA) leaders recognized that thousands of small businesses in New Jersey were having difficulty accessing Department of Labor and Workforce Development (NJLWD) training funds due to existing grant policy restraints. Working under the leadership of NJBIA’s CEO Phil Kirschner the NJBIA was instrumental in the development of the original concept for the program. Your legislation corrected and continues to remediate this problem. NJLWD Commissioner Hal Wirths is fully supportive of the program.

The program is managed by the New Jersey Community College Consortium for Workforce and Economic Development (Consortium) with instruction delivered by the state’s community colleges. Instructors are seasoned college adjunct professors with experience in providing instruction to the business community. The NJBIA provides outreach to its 21,400 members, and the Consortium and community colleges supplement this with outreach to non-member employers. NJLWD manages fiscal oversight, including payment of invoices prepared by the Consortium.

In FY’12 the project provided $1,400,000 from the initial Legislative authorization in tuition training dollars for New Jersey businesses. This figure represents a 25% increase over FY’11.

Based on employer demand, there was a significant program accomplishment in FY’12 with the expenditure of 100% of the legislative authorization by February 25th or eight months into the Fiscal Year. As a result, the Consortium received an additional allocation directly from the NJLWD of $766,800 on April 11th of which $470,800 was utilized in FY’12.

919 New Jersey employers participated in the program in FY ’12 sending 11,945 of their employees to 1,110 training classes (Figures 1 & 2). See Attachment A for complete list of employers. You Are Viewing an Archived Report from the New Jersey State Library

Figure 1 919 NJ Employers Sending Employees to Training

Atlantic Cape Community College 11 Bergen Community College 26 Brookdale Community College 66 Burlington County College 27 Camden County College 141 County College of Morris 124 Cumberland County College 17 Essex County College 24 Gloucester County College 83 Mercer County Community College 68 Middlesex County College 135 Passaic County Community College 23 Raritan Vallegy Community College 101 Sussex County Community College 13 Union County Community College 80 Warren County Community College 24

0 20 40 60 80 100 120 140 Number of Employers Served in FY' 2012 (881 employers served by 1 college, 33 employers by 2 colleges, 4 employers by 3 colleges and 1 employer by 4 colleges)

The training classes served employers in all 21 of New Jersey’s counties. The majority of classes were delivered at employer locations and at scheduled delivery times that allowed each employer to focus on productivity. Classes were delivered as early as 6 AM in the morning and as late as11 PM at night.

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Figure 2 11,945 Employees Trained By Community Colleges

Atlantic Cape Community College 362 Bergen Community College 433 Brookdale Community College 1054 Burlington County College 730 Camden County College 2002 County College of Morris 1042 Cumberland County College 543 Essex County College 299 Gloucester County College 1075 Mercer County Community College 1234 Middlesex County College 1696 Passaic County Community College 207 Raritan Vallegy Community College 504 Sussex County Community College 76 Union County Community College 626 Warren County Community College 62

0 500 1000 1500 2000 Number of Employees Trained in FY' 2012

A total of 1,110 training classes were delivered by 16 community colleges. The following is a listing of each college and the number of classes the college delivered.

Atlantic Cape Community College (Atlantic & Cape May Counties) – 32 classes Bergen Community College – 38 classes Brookdale Community College (Monmouth County) – 90 classes Burlington County College – 60 classes Camden County College – 178 classes Cumberland County College – 50 classes Essex County College – 30 classes Gloucester County College – 114 classes Mercer County Community College – 107 classes Middlesex County College -169 classes County College of Morris – 97 classes Passaic County Community College – 21 classes Raritan Valley Community College (Somerset & Hunterdon Counties) – 47 classes You Are Viewing an Archived Report from the New Jersey State Library

Sussex County Community College – 7 classes Union County Community College – 64 classes Warren County Community College – 6 classes

There were significant increases in the number of classes delivered by individual county colleges. Union County College (166.7%), Camden County College (119.8%) and County College of Morris (102.1%) all saw increases of greater than 100%. They were followed by Cumberland County College (47.11%), Gloucester County College (44.3%) and Mercer County Community College (37.2%).

Figure 3 1,110 Classes Delivered by Community Colleges

Atlantic Cape Community College 32 Bergen Community College 38 Brookdale Community College 90 Burlington County College 60 Camden County College 178 County College of Morris 97 Cumberland County College 50 Essex County College 30 Gloucester County College 114 Mercer County Community College 107 Middlesex County College 169 Passaic County Community College 21 Raritan Vallegy Community College 47 Sussex County Community College 7 Union County Community College 64 Warren County Community College 6

0 20 40 60 80 100 120 140 160 180 Number of Classes Delivered in FY'2012

Computer Skills, the area with the greatest number of training classes offered, experienced an increase of 6.2% in the number of classes delivered. It is interesting to note that the greatest increases were in the area of Basic Communications Skills (35.6%). This increase was primarily in the sub-heading of Basic Communication Skills for Improved Customer Service. Anecdotal evidence is that companies are working harder to retain the customers they have versus You Are Viewing an Archived Report from the New Jersey State Library growing by adding new customers. In keeping with the ever increasing pressure on employees for improved technology skills, computer training continues to show growth. Leading that growth is spreadsheets, Microsoft’s Excel.

Figure 4 Number of Classes Delivered by Subject Area

Mathematics and Measurements 10

English as a Second Language 20

Communication Skills 339

Computer Skills 741

0 100 200 300 400 500 600 700 Number of Classes Delivered in FY' 2012

7,570 employees completed 741 computer skills classes. Another 339 classes, with 4,010 employees were delivered in Basic Communication Skills, including Verbal Communication, Written Communication and Basic Communication for Improved Customer Service. This represents a 21.7% increase in class participation over FY’11. Clearly, employers are placing increasing importance on improved communications skills for their employees. 20 classes with 231 employees were delivered in English as a Second Language and 10 classes for 134 employees were delivered in Basic Mathematics and Measurements.

Figure 5 Number of Employees Trained by Subject Area

Mathematics and Measurements 134

English as a Second Language 231

Communication Skills 4010

Computer Skills 7570

0 1000 2000 3000 4000 5000 6000 7000 Number of Employees Trained in FY' 2012

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NJLWD designates over 90% of New Jersey’s employers as “small businesses”, making this generic sector a key driver of economic activity. Historically, a great many small businesses were not able to access employee training series offered by NJLWD because of minimum enrollment mandates imposed on grant recipients. The Consortium, with NJBIA’s assistance, created a mechanism to serve this important economic force. The state’s community colleges were empowered by NJLWD to offer “open enrollment” style classes that would aggregate employers to achieve the minimum headcount of 10. The minimal headcount was achieved through this aggregating process.

This project continues to reach these small employers in significant numbers. Of the 919 employers sending employees to training 723 or 79%, took advantage of the open enrollment style classes which were specifically targeted to small employers. 323, or 29%, of the overall number of classes offered were open enrollment style. These employers would not have been able to meet the minimum headcount requirement under normal conditions and would have been unable to access this valuable business resource without open enrollment classes.

Employees improved their skills as demonstrated on NJLWD’s approved assessment instruments. Improvement in Basic Computer Skills was uniformly impressive with an overall improvement of 149%. Assessment scores in the Basic Communications Skills areas increased by 50%. Basic Mathematics assessment scores improved by 23.9%, while English as a Second Language participants had an improved score of 23.3%.

Low to medium wage employees are enrolled in significant numbers. Over 45% of employees who participated in training reported hourly wages of less than $20 per hour. The 11,945 report an astounding 3,028 different job titles (see Attachment B for a complete list of job titles reported).

Program Analysis Strengths  The midyear policy change by NJLWD of no longer mandating the use of individual social security numbers has been well received. This policy change allows those workers concerned about identity theft to still participate while maintaining personal security. You Are Viewing an Archived Report from the New Jersey State Library

 NJLWD Commissioner’s waiver of no longer requiring employers with fewer than 250 employees to pay their employees’ normal wage while in class has been well received by participating employers.  Not being bound by some of the parameters of NJLWD’s on-line invoicing system allows the project to be truly “demand driven”.  Class lengths are no longer driven by a pre-determined formula but are demand driven allowing employers to select the best match between class length and that employer’s needs.  Funding allows for immediate ramp up and outreach to the business community.  Consortium’s management allows faster turnaround and delivery for all businesses because those businesses do not have to go through a lengthy application process.  Consortium’s central administration allows for a single point of contact for all New Jersey businesses.  State’s community colleges provide a deep pool for instructors.  State’s community colleges provide access to 65 campus locations within 25 minutes of every resident and worker in New Jersey.  Many of the community colleges have invested in mobile laptop computer labs allowing for technology based classes to be brought directly to company locations.  There is a willingness to provide instruction any hour of the day or night on the company site. Customization of all classes means targeted training to better meet each business’ needs.  Cooperation between Consortium, NJLWD and NJ Office of Taxation has led to improved tax compliance on the part of participating businesses.  Seamless collaboration between the three partners – Consortium, NJBIA and NJLWD, allows for smooth project fiscal management and precise record keeping.

Weaknesses

 There continues to be some difficulty organizing classes of 10 or more for very small businesses especially in the area of Basic Mathematics and English as a Second Language. Employers have trimmed their workforces You Are Viewing an Archived Report from the New Jersey State Library

to the bare bones in an attempt to remain competitive. Taking workers out of production, or office operations, is a challenge to many of these small employers. Over 47% of the scheduled classes targeting small employers had to be cancelled due to the need to hit this threshold.  Breaks in funding had a significant negative impact on delivery. 190 scheduled classes with a tuition value of $329,600 had to be suspended when funding was not in place in February and March. While some of these classes may have been rescheduled a significant number were lost.  The additional funding that was awarded in April 2012 is being processed through the NJLWD’s CTTS and not the Memorandum of Understanding (MOU) which was in place. This may severely limit the demand driven strength of the program as conceptualized.

Improvements

The Consortium is especially pleased to note that weaknesses identified early in the program year have been addressed at the highest levels of the Department. The MOU between the Department (NJLWD) and the Consortium eliminates each of the weaknesses listed below.

 Weakness – Individual worker concerns for personal security led many to challenge the capturing and use of social security numbers. As of April, 2012 approximately 410 or 5% withheld their number making them ineligible for tuition coverage even though they received training. o Solution – The NJLWD Commissioner has waived the requirement that employees use their social security numbers as the sole means of creating a unique student identifier. The Department, the Consortium and the county colleges have agreed on a process to ensure the uniqueness of participants.

 Weakness - Invoicing into NJLWD’s CTTS on-line system is not cost effective or efficient for both the NJLWD and the Consortium. o Solution – The Consortium should do all of its invoicing to NJLWD with a direct monthly invoice process. All required data will be maintained by the Consortium as per legislative mandate.

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Testimonials

Ruthanne Towers, Workforce Development Manager, Lourdes Health System: "These courses are providing them with the ability to do their jobs more successfully and ultimately provide better care for our patients. The grant funding has allowed us to focus attention on our associates without the significant costs that usually accompany such development."

Kathy Pyatt, HR Generalist for the National DCP LLC (Dunkin Donuts Distribution): “BCC (Burlington County College) has been wonderful to work with and the instructor is vibrant and engaging. Our employees are able to take what they learn in the classroom and apply it to their roles in the company,” “By including the grant-based training programs from BCC in our overall training program we can offer our employees additional training that will arm them with new and enhanced skill sets.”

Amy Hardiman,Second Vice President of Talent Management/ Human Resources, Cenlar: “The ability of CTD staff to zero in on our needs via customized training has made it a win-win situation…” “Cenlar believes every employee plays a role in customer satisfaction.”

Johanna M. Soto, Director of Human Resources, Cory 1st Choice: “(The training was)….very practical enabling our team members to communicate and do their jobs more efficiently.”

Ms Kathleen Carney, Director of Operations, American Health Media: “AHM prides itself on helping our employees enhance their personal skills, while maintaining a positive business development focus”… “These training sessions have accomplished both objectives, leading the company to seek additional classes in the near future.”

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New Jersey Basic Skills Training Program for Economic Growth Act End of Year Report

NJBIA-5

FY’12

Attachments

A. List of participating businesses

B. List of reported job titles

C. Assorted articles that appeared in NJ Business Magazine

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Attachment - A

New Jersey Basic Skills Training Program for Economic Growth Act

FY’12 Annual Report

Employer Master Listing

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A Step Ahead School American Autowire A. A. Duckett American Cancer Society A+ Products Inc American Coding & Marketing Inc AAA – Auto Club of South Jersey American Collectors Insurance AAA Auto Club North Jersey American European Insurance AA-Top Construction American General Life Companies Abbott Point of Care American Institute of Human Relations Abel Leasing American Placements Abel PEO Services American Red Cross of Northern NJ Abilities Center of Southern NJ American Sensor Technologies Absolute Resource Solutions Amerigroup Corporation Absolute Transportation Amerisource Bergen Corp AC Moore Anheuser-Bush Access Global Capital, LLC Ann Taylor Inc. Accredited Health Services, Inc. Ansell Grimm & Aaron ACT Engineers Inc API Foil Acuity Brands Lighting Apollo Health Street AcuteCare Health System, LLC Apple Montesorri School Adult Partial Care Aptuit Advance Scale Co. Aramark Advanced Drainage Systems Inc Aramsco, Inc. Advanced Health Media Arc of Monmouth Advanced Physical Therapy Associates Arc of Union Advanced Rx Returns Archway Programs Adventure Aquarium ARS Hospitality LLC Advocare ENT Specialty Center ARS Solution Ahart Frinzi & Smith Arts & Education Center Air Cruisers Aspen Landscaping Contracting Airscan inc AT&T Akrimax Pharmaceuticals Atlantic Coast Rehabilitation Center Albert's Organics Atlantic Health Systems All Trades Contracting Atlantic Pier Amusements Allied Beverage Atlantic States Cast Iron Pipe Allied Mtg AtlantiCare Administrators, Inc Allstate Power Vac AtlantiCare Health Services, Inc. Alternatives Inc. Atlantic-Winsale, Inc. Always A Good Sign A-Top Alternative Energy American Aluminum Co. ATTA Transmission American Asphalt Company Audio & Video Labs Inc

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Baby Sister Brum Child Development Center Back To Nature Buckingham Place Backes & Hill LLC Buffalo Lodging Bally Technologies Burpee Materials Bank of America/Merrill Lynch Buxmont Business Advisors Barclay Exterminating Co BW Clifford Inc Bay Street Lofts C. Abborizio Contractors Inc Bayada Home Health Care Calvary Bible Fellowship Church Bayada Nurses Camden County Educational Bear Staffing Services Campbell Soup Company Beatrice Home Fashions Camptown Bus Lines Belmont Construction Corporation Cardoso Medical Associates Bel-Ray Company Care Alternatives Hospice Bemis Company Caring Partners of Morris/Sussex Benefit Assistant Services Caring People Home Healthcare Agency Berkeley Heights Nursing Casa of Morris and Sussex Counties Best Buy Casio America Best of Care Catholic Charities of Trenton Beth Medrash Govoha CBRE Inc Bethel Industries, Inc. Celebrate the Children Bevan, Mosca, Guiditta & Zarillo Cenlar FSB BioMet Center for Family Services BL Nickerson & Associates LLC Center for Nonprofit Success Bloomingdales Central Jersey Bank Blue Dolphin Health Management Central Jersey Housing Resource Center Blue Line Foodservice Centreton Country Day School Blue Ridge Lumber Co. Century 21 Department Store Blue Rock Cosntruction, Inc CGS Technology BMW of Morristown Checkpoint Systems Bohrens Moving Chelten House Products, Inc. Bombay Talk Chemglass Life Sciences Booth Radiology Cherished Home Healthcare Borden Perlman Chester, Ploussas, Lisowsky Partnership Borealis Compounds Inc Chestnut Street Community Church Borgata Hotel Casino Chestnut Street Learning Center Bottom Dollar Food Chicos Inc Brain Injury Association Child Care Connection Bravo Building Services Children’s Specialized Hospital Breloflex Chrysalis Curtain and Silks Brown & Connery, LLP Church of God in Christ for all Saints Brown’s Super Stores, Inc. Church of the Master

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Church of the Nativity Count Basie Theatre Cincom Systems Inc Crestbury Apartments Cinlex Enterprises LLC Crestway Apartments Clarity FI LLC CROnos Classic Bagel & Deli Crown Plaza Hotel, Monroe Classic Tile, Inc. CRS Facility Services Clementon Lake Operations Crum and Foster Coach USA Cumberland Dairy Inc. Coastal Ear Nose and Throat Cumberland Development Corp Cold Technology Cumberland Insurance Group Coldwater Creek - Monmouth Custom Building Products Coldwater Creek - Cherry Hill Dal Tile Coldwell Banker Dan AE Colline Bros. Lock and Safe Co., LLC Dauphin North America Collings Contracting Technologie LLC David Ramsey Cabinetmakers inc Colonial Bank FSB Dawn Center for Independent Living Colonial Cleaners Daytop Village of NJ Inc Colony Stores Corporation Deborah Heart and Lung Hospital Comcast Delaware Valley Urology Comcast Cable, East Winds Delectable Management Comcast Cherry Hill Dental Health Associates Community Access Unlimited Devereux Community Blood Services DialAmerica Community Visiting Nurses Assoc. Dialogic Inc Compas Inc. Diamond Consultant Complete Building Management Diamond K Trucking Co. CompleteCare Health Network Disc Makers CompuCom Diversified Industries Confident Care Corp Divita Balance Service Co LLC Congdon Associates DJ Wagner HVAC Conner Strong & Buckelew Docusafe Records Contico Corp Dog Seeks Bed Bugs Cooper Faculty Group Doherty Enterprises - dba Applebees Cooper Health System Dominion Title Cooper Rehabilitation Douglas Industries Cooper University Hospital Dr. Denise Novaky COPE Center Dr. Leonard's Healthcare Corp Coraluzzo Trucking Dr. Renato Latini Coriell Institute for Medical Research Dr. Terrence Duddy Cornerstone Day School Dress for Success Costamar Travel Drugstore.com

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DS2 Fairlawn Medical Attention Center Dumont & Blake Investment Advisors Family Circle Senior Health Dunkin Donuts Mid Atlantic Family Dollar #7114 Distribution Center Family Jewelers Dunkin Donuts Newark Airport Family Resource Network Dynatec Systems Family Service of Morris County e Research Technology Family Strength Associates, Inc. Eagle American Realty, Inc. Fanwood Chemical Inc Easter Seals Fazio, Mannuzza, Roche, Tankel, Eastern Nursing LaPilusa, LLC Eastern Tea Company Federal Business Centers Eatem Foods Federal Business Products Edgewood Farm Fellowship Chapel Edward G Smith Construction Fellowship Village EFM Associates, LLC Fidelman Enterprises Eickhoff’s Supermarkets Financial Futures Elecon Services Financial Resources FCU Electronic Transformer First Bank Elementis Worldwide Inc. Flag House Elite Smile Food Bank of South Jersey Elizabeth Residence Inn Food Sciences Corporation Elmora Hills Healthcare Center Foothill Acres Rehab & Nursing Center Elray Manufacturing Franklin Bank EMD Chemicals Frank's Bookkeeping Services Emiliani Enterprise Frank's Pizza Emtech Federal Frederic Goodman English Septic Fred's Small Engine Enterprise Holdings Frierdly Solutions Environmental Compliance Services Fulton Bank Envoy Business Advocate Future Tek Enzo Creative G & M Exxon Epocrates Gar Products ESM Enterprise LLC Garden Homes Esposito's Electric Garden State OB/GYN Eulo Chiropractic Center Gel Spice Company, LLC Excalibur Healthcare General Magnaplate Corp. Excel Environmental Res Gentle Care Home Services Express Delivery Gerresheimer Glass Inc. Express Service Gethsemane Lutheran Church Eye Professionals Llc Girl Scouts Heart of NJ Eyewear by Evie Girls Scouts of Central and Southern NJ

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Glassboro Bowl & Recreation Center Herbalist and Alchemist Glastron Heritage Dairy Stores GlaxoSmithKline Heritage House Sotheby’s International Glenlora Home Outreach Realty Glenmark Generics HGH Enterprise LLC Glisel Jimenez State Farm High Point Insurance Global Partners Hill International Gloria Nilson Realtors Hilton Hotel Gloucester Terminals LLC Hispanic Affairs & Resource Center Golden Key Realty Hispanic Family Center of Southern New Jersey Gooch Equipment Marketing Inc Hi-Tronics Designs, Inc Gordon's Jewelry Holistic Counseling Services Grapevine Consulting Hollywood Golf Club Gray Matter Intl. Holman & Frenia Greater Alliance Credit Union Holt Logistics Corp Greater Newark Conservancy Greater Woodbury Chamber of Holy Redeemer Home Care Commerce Holy Redeemer Homecare - Runnemede Greenlee Security Services Home Depot #6905 Grocery Home Solutions Gulf Oil Homewatch Caregivers H & K Service Inc Honeywell Habitat for Humanity- Morris Horvath & Giacivi PC Habitat for Humanity- Salem Howell Police Athletic League Hackettstown Regional Medical Center Howie Electrical Inc. Hamamatsu Hudson Foot and Ankle Hamburger Law Firm Hunterdon Care Center Hamilton Grove Healthcare Hunterdon Chamber of Commerce Hand and Stone Massage Hunterdon Otolaryngology Hanna's Deli Hussman Corp Hark Health Hutchinson Inc Harmon/Becker Hutchinson Industries Hasbro Toys Hyatt of Morristown Hausmann Industries I.R.M. Head Start Community Programs of ICAP Delivery Morris County Ichal & Renzulli Appraisers Health Care Alliance Group Image Processing Systems Heartland Hospice Inconem Temporary Services Hebrew Academy of Morris County Individualized Shirts Hendry Bus Company Industry Dynamics Association Herbalife International of America Inc Infantino Bros. Disposal Co.

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Infinity Agency JVC Infinity Staffing Solutions Kamson Corp. Infospoke, LLC Kasen and Kasen Innopharma, Inc. Kashmir Crown Baking Innovative Information Technology Katz Jewish Community Center Inspectorate America Corporation KD Financial Services Institute for Spiritual Development Kenal Enterprises LLC Interfaith Council for Homeless Families Kennedy Health System of Morris County Keyotel Global Interfaith Food Pantry Keystone Industries International Paper Kintock - Newark International Processing Corporation Kohl's Dept. Store International Vitamin Corp KPM Exceptional Ironbound Community Corporation KRA Corporation Isles Inc Kraus and Naimer ITW Kreisler Industrial IVC KSI Professional Eng. J & J Snack Foods L.J. Gonzer Associates Jai Shreem Ram, Inc. dba In Town Labcorp of America Motor Lodge Labor Ready James Driscoll Esq Laboratory Disposable Products Janry Pet Resort LaBrea Bakery JC Robert Real Estate Services LAC Dimensions LLC Jersey Battered Women's Services Lacas Coffee Company Jersey Dog Sales Bedbugs LLC Lamart Corp Jewell Computing Solutions Lambrou Consulting Jewish Federation LaMinita W.L. LLC Jewish Renaissance Medical Center Laurel Garden Center Inc JF Hillebrand USA, Inc. Law Offices of Carl Herman JHP Pharmaceuticals Law Offices of Richard Sparaco Joan Halter CPA Lawrenceville School Johnson & Johnson Learning Ally Johnson & Johnson Sales and Logistics Co., LLC Lehmann Pools & Spas Johnson Matthey Inc. Lensak Financial Johnstone Supply Leo Pharma Inc Joy Transport, LLC Life Cell Joyful Noise Preschool Lighthouse Joyner Events Lion's Gate JR Liquors Lipari Pools, LLC Junior League - New Brunswick Little Lambs Day Care Junior League of Morristown Locus Telecommunications, Inc. 18

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Long Life Electric LLC Medicia Holding Lord and Taylor Medisys Health Communications Loreal USA Meeker Sharkey Associates Lourdes Specialty Hospital Menagerie Collective Loving Care Agency Mendham Coop Nursery School Lubrizol Menlo Worldwide Lumar Beauty Salon Mental Health Association of Essex Lutheran Senior LIFE County Maidenform Mercer Chamber of Commerce Mango's Grill Merck and Co Manntech North America Merck Sharp & Dohme Marathon Engineering & Environmental Meridian Health Affiliated Foundations Services Meridian Hospitals Corporation Marcal Manufacturing Merrick Construction Marco's Mersden USA Marco's Service LLC Metcom Excess Maria Macias Inc Metem Inc Marion & Jacobson, LA Home Metuchen Golf & Country Club Improvement Metuchen Savings Bank Mark Imbriani Inc Michael J. Pinter, CPA Market Counsel, LLC Michelino's Marlon Assembly of God Micro - Tube Fabricators Martinsville Family Practice Middlesex Water Maser Consulting Millwork and Moore LLC Masonic Charity Foundation of NJ Mindworks Masonic Hospice Monmouth Council BSA Master Cutlery Monmouth County Historical Mastertaste Association Matrix Personnel Solutions Monmouth Marketing and Consulting Mayer Berkshire Corp Montgomery Investment Tech Inc Mayo Performing Arts Center Morehouse Engineering, Inc. MC Management Morris County Organization for MCA for Creative Learning Hispanic Affairs McLean Packaging Corp Morristown Cardiology MD Creators Morristown Neighborhood House MD On-Line Morton Financial Services MDL Motivated Security Med Tech Group Mountainside Hospital MedAvante MPWC Medical Diagnostics Lab MRS BPO LLC Medicia MSPC Mt. Pleasant Animal Shelter 19

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MTF/Handy Tube Para Plus Translations Mullica Hill Financial Services Inc Paramount Hardware Myron Corp Park Crescent Healthcare Center National Council on Aging Parker Laboratories Inc NATP Parker Memorial Home Natural Allergy Solutions Parties and Promotions NBA Inc Partnership for People NCOA Partnership in Philanthropy NetCetra, LLC PatchPlus Consulting, Inc. New Jersey Air Services Patriots’ Path Boy Scouts of America New Jersey Resources Paul Bunkin Inc New Jersey School Boards Assoc. Paula's Beauty Salon New Jersey Symphony Orchestra Payroll Consulting Services New Vernon Presbyterian Nursery PCA Engineering Inc School Pearl Construction Newark Emergency Services for Pearson Education Families Pennoni Associates Inc. Newmark Associates Inc Perry Resources Nisivoccia & Company Petsmart NJ Asphalt Pvmt. Assoc. PHH Mortgage Corp NJ Association of the Deaf Blind Phillipsburg Area Historical Society NJ Auto Club Pilatos NJ Bariatric Center Pingry School NJ Home Staging & Redesign LLC Pinnacle Consulting Group, Inc. NJS Landscaping Pinnacle Federal Credit Union Norwescap Pinnacle Graphic Communication Norwescap-RSVP Pinnacle Materials NovaZone LLC Planned Parenthood of Northern NJ NuStar Energy Plymouth Rock Assurance Nutri-Serve Food Management, Inc. Powell Electronics Oak Mortgage Powell Energy and Solar OCB Restaurant Company LLC Praxis Data Systems OCNAC Federal Credit Union Precision Automation Company, Inc. O'Donnell Construction, Inc. Premier Office Supply Old Navy (Jersey City) Premier Prizim Oorah, Inc. Presidio International Opportunity Knocks Pressler & Pressler, LLC Ossur NA Princeton Air Our Lady of Lourdes Medical Center Princeton International Technology Pactiv Princeton Pediatric Dentistry Palumbo Private Det. Priority Nurseries

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Pritchard Industries Inc Robert Michael Communications, Inc Prize Driven LLC Robert Wood Johnson Pro Tapes & Specialties, NJ Robert's Jewelers Procomm Systems Inc. Robin's Nest Inc. Profit Point Consulting Robson Forensic Progressive Business Concepts, Inc. Ronetco Supermarkets Project Freedom Inc Roots & Wings Foundation Protocall Staffing Ross Anglim and Angelini & Co Prudential Fox & Roach Realtors Ross, Rosenthal & Co. Punjab Gas Royal Suites Healthcare PVR Technologies Ic RRBB & Company Quest Diagnostics RSG Java LLC Questa Technology Inc. Rue Insurance R.R. Donnelly Co. Rutgers Casualty Radio Unico Productions Rutgers Garden Rahway Steel Drum S. Turtletaub and Sons RAMPS International, Inc. S.A. Bendheim LTD Raritan Bay Area YMCA S4T Raritan Health Sabert Corp Rastellis Market Fresh (Meat Shop Inc.) Saker ShopRite - Linden RBC Roller Bearing Corp Samaritan Hospice Re/Max Connection Sams' Club Ready Pac Samson's Electric Redeemer Lutheran School Sangita Patel Inc Reformed Church Home Sankofa Education Solutions LLC Regeneron Pharamaceuticals Sanofi USA Regional Women's Health Management, Sbar’s LLC SCARC, Inc. Registrar & Transfer Screen2sales LLC ReMax Gateway SCS Realty Investment Group Renwick and Associates Sea Breeze Rescare Second Street Youth Center Resources of Nature Inc. Selective Insurance Co Restaurant Investors Associates Self E-Promotions Richard's Varieties Senior Spirit Right at Home SGA Group PC River of Life Shaeffer Speech Pathology Riverwalk Physical Theraphy Shaklee Enterprise Rizzieri Management Inc ShopRite of Branchburg RLS Logistics ShopRite of Hillsborough #447 RMEI Shore Rehabilitation

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Sign-A-Rama Sun National Bank SL Coaching Sun Pharmaceutical Slack Inc Sunbright Services Sleepy’s The Mattress Professionals Sunny Delight Beverage Co Sold by Matt.com SunRose Engineers Inc Solix Inc Supermarkets of Cherry Hill Solutions Pregnancy & Health Center Supreme Security Systems Inc Somerset Medical Center Sussex Rural Electric Sonia South Real Estate SW Clean South Jersey Behavioral Health SWM International, Inc. Resources Inc Synergy Home Care South Jersey Healthcare Syntelli Read Inc South Jersey Industries Systemart, LLC South Jersey Radiology T & N Van Service Southern Jersey Family Medical T.J.Maxx Centers, Inc. Tax Help Specialty Hospital of Monmouth TCSI of NJ Inc. Spem Corp TD Bank Spencer Gifts TDI Power Spirit Sales Promotion Team Fanok LLC Split Rock Construction Teen Pride Inc St Jude Medical Temple Beth Ahm Yisrael St. Bernard Cemetery Temple Shalom St. Claire's Hospital TGI Friday's St. John of God Community Services Thayer Distribution St. Joseph's Parish The Butterfly Program St. Mary Hospital The Center for Cancer St. Pauls Church CDC The Conti Group Star Group The Doctor's Heart Star Ledger The Earle Companies State Bridge The Exceptional Artisan Steinberg Law, LLC The Fine art of Cakes Sterling Heating Air Conditioning Inc. The Gardens of Monroe Straube Center, LLC The Hertz Corporation Strive Physical Therapy The King's Daughter Day School Structural The Learning Experience Stuart Country Day School of the Sacred Heart The Lightstone Group Student Partner Alliance The MI Group Summit Paper Company The Options Academy, LLC Sun Farm Network The Pet Spa & Resort Inc Sun Home Loans The Rose House 22

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The Trenton Times United Way of Greater Union County The Wilshire Grand Hotel Universal Technical Resources Services Thermo Fisher - UTRS Thermo Seal Ind. University of Medicine & Dentistry of NJ (UMDNJ) Thomas Scientific University Physician Associates ThorLabs University Radiology Tina T. Vaska, Architect UPS Tobin, Reitman, Greenstein, Esq. UPS Supply Chain Toptek, LLC Urbana International Total Cleaning Solutions US Fire Insurance Company Total Fleet Maintenance US Foodservice Tower Lodge Care Center US Security Associates Inc. Trac/SeaCastle US Swets Trans World Marketing VA Lyons Federal Credit Union Transition 4 You Valcor Engineering TransOptions Valley Hospital Trek Bicycle Corporation Valley View Care Center Triad Security Systems Valley View Healthcare Tri-City Peoples Corp. Van Ryzin Design Trinitas Comprehensive Cancer Center Vantage Custom Classics, Inc. Triprosec LLC Vantage Virtual Office Systems Truxton Realty Ventantonio & Wildenahain PC Tu Cambiaras Salon Verizon - Newark Turtle & Hughes, Inc Verizon - Basking Ridge Tyler Distribution Center Vernon Company U.S. Polo Assn. Vindico Medical Education UCEDC VIP Care UMDNJ Virginia Kilpatrick Enterprises Underwood Memorial Hospital Virtua Health Uneowear Visiting Homemaker Service of Warren Unicasa Union Realty County, Inc Unigene Laboratories Vital Signs Inc Union Stone Cleaning Vitamin Shoppe Union Township Community Action VNA Health Group Organization Unitarian Universalist Legislative VNA of Somerset Hills Ministry of NJ VNACJ United Asphalt Company Vornado Realty Trust (Eatontown United Food & Commercial Workers Monmouth Mall) International Union Local 1360 VRH Construction United Metals and Glass VWR International United Water W. A. Birdsall & Co. 23

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Wacker's Trading Post Wyanoke Group Waldor Products Wyndham Hotel Mount Laurel Walmart Wytech Industries Wal-Mart Xylem Dewatering, Inc. Wardlaw Hartridge School Yankee Clipper Distribution Warren Hospital YMCA Community YMCA Watchung Terrace YMCA Hopewell Valley Wayne View Care Center YMCA Monclair Wedgewood Communications YMCA of Metuchen Wegmans YMCA of Newark West Ward Pharmaceuticals YMCA Ridgewood/Camp Bernie Western World Insurance Group YMCA Summit Area Westin Grovenors Morris York Telecom Westmont Montessori School Youth Consultation Service White, Fleishner & Fino Z2 Technologies Wildlife Preserves, Inc. Zak's Monogramming Inc William Miller & Son Zallie Supermarkets, Inc. Wireless Network Group Zheng Zhang USA, Inc Wise Family Jewelers Zimmer Womanspace ZTE USA Inc Workshops for Kids Zufall Health Center World Class Kitchens – Division of Saker Shoprites

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Attachment - B

New Jersey Basic Skills Training Program for Economic Growth Act

Annual Report – FY’12

Reported Job Titles

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Assistant Residence Administrator Assistant Manager Accounting Assistant Accounts Receivable Patient Account Accounting Associate Associate Manager Accounting Clerk Accounts Receivable Assistant Designer Bookkeeper Director Respiratory Accounting Coordinator Accounts Receivable Care Accounting Lead Clerk Human Resources Accounting Manager Accounts Receivable Assistant/Receptionist Accounting Office Team Coordinator Manager Public Services Lead Accounts Receivable Property Claims Accounting Follow-up Biller Supervisor Representative Accounts Receivable Regional Sales Accounting Services Manager Registered Dietitian Accounting Specialist Accounts Receivable Registered Nurse Home Accounting Staff Representative Health Manager Accounting Supervisor Accounts Receivable Specialist Tier 1 Support Accounts Collectable Clerk Accounts Receivable Utilization Reviewer Supervisor Accounts Executive 1st Shift Kitting Accounts Receivable Supervisor Accounts Manager Support 3rd Party Recovery Accounts Payable Acting Insurance Specialist Accounts Payable Manager 3rd Shift Supervisor Analyst Acting Supervisor 4Kids Representative Accounts Payable Acting Supervisor Abandoned Property Assistant Medical Records Accounts Payable Specialist Activities Aide Associate Academy Coach Activities Assistant Access Interviewer Accounts Payable Bookkeeper Activities Coordinator Access Service Activity Assistant Representative Accounts Payable Clerk Access Services Accounts Payable Activity Coordinator Supervisor Coordinator Activity Director Account Advisor Accounts Payable Ad Coordinator Manager Administrative Analyst Account Assistant Accounts Payable Account Associate Administrative Analyst Processor III Account Coordinator Accounts Payable Administrative Assistant Account Executive Representative Administrative Assistant Account Lead Accounts Payable II Account Manager Specialist Administrative Assistant Account Manager Data Accounts Payable Office Coordinator Management Supervisor Administrative Account Representative Accounts Payable Assistant/Bookkeeper Technician Accountant Administrative Accounts Program Accounting Assistant/Risk 26

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Management Admissions Team Aquatics Supervisor Administrative Clerk Member Arbitration Support Administrative Admitting Service Specialist Coordinator Specialist Architectural Glass Administrative Advanced Practice Associate Coordinator II Nurse Area Training Manager Administrative Advertising & Social Art Teacher Media Specialist Management of Files Art Therapist Advertising Coordinator Administrative Manager Art Therapist/Counselor Advertising Director Administrative Art/Computer Teacher Professional Advertising Sales Administrative Administrator Assembler Secretary AfterCare Supervisor Assembly Manager Administrative Service Agency Management Assembly Operator Technician Rep Asset Builder Administrative Services Agency Management Asset Manager Analyst Representative Assistance Residence Administrative Services Agency Relations Clerk Manager Assistant AIDS Care Supervisor Assistant Administrator Administrative Services Aircraft Administrator Assistant Banking Manager Allocation Manager Administrative Services Replenishment Analyst Assistant Billing Supervisor Manager Administrative Amada Press Operator Amgen Scheduler Assistant Branch Specialist Manager AmPort Coordinator Administrative Assistant Buyer Supervisor Analyst Assistant Controller Administrative Support Analyst III Assistant Coordinator Specialist Analytical Chemist Administrative Assistant Corporate Analytical Development Controller Technician Scientist Administrative/Marketin Analytical Development Assistant Director Assistant Director Food g Specialist Administrator Service Animal Care Technician Assistant Director Administrator of Animal Control Clinical Services Housekeeping Technician Assistant Director Administrator of Animal Procurement Finance Human Resources Specialist Assistant Director Administrator of Animal Technician Marketing Laboratory Services Appeals Coordinator Assistant Director of Admission Coordinator Application Analyst Admissions Admission Supervisor Applications Engineer Assistant Director of Admissions Assistant Apprentice Electrician Clinical Informatics Admissions Coordinator Approach and Landing Assistant Director of Admissions Director Coordinator Nursing

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Assistant Estimator Assistant Quality Associate Accounting Assistant Executive Control Associate Buyer Director Assistant Retail Associate Cashier Assistant Food Director Manager Associate Clinical Assistant General Assistant Risk Manager Director Counsel Assistant Scan Associate Director Assistant Grocery Coordinator Associate Director Manager Assistant Scientist Analytical Research and Assistant Head Cashier Assistant Secretary Development Assistant Head Teller Treasurer Associate Director of Assistant Laboratory Assistant Service Financial Aid Animal Technician Manager Associate Director of Assistant Logistics Assistant Service Operations Manager Resource Coordinator Associate Director of Assistant Machine Assistant Staff Production Operator Supervisor Associate Director Assistant Maintenance Assistant Store Director Production Director Assistant Store Manager Associate Facilities Assistant Manager Assistant Supervisor Manager Assistant Manager Assistant to Chief Associate Manager Admitting Executive Officer Associate Manager - Assistant Manager of Assistant to Dean of Contract Administrator Purchasing Admission Associate Operations Assistant Nurse Assistant to Director of Associate Scientist Manager Operations Associate Supervisor Assistant Office Assistant to Facilities Associate Supply Chain Manager Manager Management Assistant Planner Assistant to Head of Associate Support Assistant Plant Manager School Services Assistant Practice Assistant to President Associate Vice President Manager Assistant to the of Research and Assistant Product President and Chief Development Manager Executive Officer Attendant Assistant Production Assistant Vice President Attending Medical Manager Assistant Vice President Doctor Assistant Program Branch Manager Attending Physician Director Assistant Vice President Assistant Program of Finance Attorney Manager Assistant Vice Auction Account Assistant Project President/Branch Manager Manager Manager Audience Development Assistant Property Assistant Vice Audit Assistant Manager President/Manager Audit Manager Assistant Purchasing Assistant Warehouse Audit Supervisor Agent Manager Audit Technician

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Auditor Biller BLS Department Aviation Logistics Biller/Collector Secretary Assistance Team Biller/Surgical Boiler Operator Bakery Coordinator Scheduler Bookkeeper Bakery Supervisor Biller/Waste Water Bookkeeper/Biller Baltimore Terminal Operator Bookkeeper/Sales Manager Billing Account Associate Bank Manager Representative Bookkeeping Supervisor Bank Operations Billing Analyst Brake Operator Specialist Billing and Collections Branch Administrator Clerk Bank Processing Branch Manager Supervisor Billing and Collections Manager Branch Operation Bank Teller Assistant Banquet Server Billing and Data Entry Branch Operations Bar Manager-Food & Billing Assistant Administrator Beverage Manager Billing Associate Branch Operations Bariatric Coordinator Billing Clerk Supervisor Bartender/Trainer Billing Compliance Breakfast Attendant Basic Health Services Auditor Breast Care Coordinator Beadlock Assembler Billing Coordinator Breast Health Promoter Bed Control Billing Department Broker Clerk Behavior Analyst Billing Department Broker Associate Behavior Specialist Supervisor Broker Consultant Benefit Advisor Billing Manager Broker/Sales Associate Benefits Administrator Billing Representative BSA Administrator Benefits Analyst Billing Service Budget Accountants Benefits and Representative Budget Analyst Compensation Analyst Billing Specialist Building Administrator Benefits and Disability Billing Supervisor Building Machine Coordinator Operator Benefits and Payroll Billing Team Leader Billing Technician Building Maintenance Coordinator Manager Benefits Assistant Billing/Accounts Receivable Building Maintenance Benefits Associate Worker Billing/AR Coordinator Benefits Coordinator Building Manger Billing/Collection Benefits Manager Building Mechanic Billing/Shipping Benefits Specialist Department Bus Aide Benefits Workers Biological Medical Bus Driver Compensation Specialist Technician Bus Person Benefits/Business Blood Bank Manager Business Administrator Administrator Blood Bank Supervisor Business Agent Bereavement Counselor Blood Bank Team Business Analyst Bilingual Clinician Leader Business Associate

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Business Coordinator Campus Administrator Center Manager Business Developer Car Sales Administrator Central Scheduler Business Development Cardiac Clinical Trial Central Service Supply Coordinator Tech Technician Business Development Care Manager Certified Coder Manager Career Agent Certified Home Health Business Manager Case Aide Aide Business Office Case Aide and Secretary Certified Home Health Assistant Case Management Assistant Business Office Clerk Supervisor Certified Home Health Assistant Coordinator Business Office Case Manager Coordinator Certified Medical Business Office Case Manager Assistant Assistant Manager Case Manager Helping Certified Medical Business Operations Hands Transcriptionist Manager Case Manager/Coach Certified Nurse Midwife Business Rental Case Specialist Certified Nurses Aid Account Representative Cash Accountant Certified Nursing Business Service Supervisor Assistant Provider Cash Control Certified Nursing Business Services Cash Disbursements Assistant/Home Health Manager Cash Manager Aide Business Support Cash Poster Certified Public Specialist Cash Receipts Accountant Business Systems Cash Receipts CFGS Administrative Analyst Administrator Assistant Business Unit leader Change Data Entry Cash Receipts Clerk Clerk Buyer Cash Reconciliation Buyer Assistant Associate Chaplin Charity Care Patient Buyer/Planner Cash Reports Associate Coordinator Buying Services Cash/Sales Tax Coordinator Compliance Specialist Chef Cafeteria Manager Cashier Chemist Cafeteria Supervisor Cashier/Server Chemistry Coordinator Cafeteria Worker Casino Accounting Chemotherapy Cake Decorator Representative Technician CHHA/Certified Call Agent Cat Scan Technician Nursing Assistant Call Center Manager Catering Advisor CHHA/Durable Medical Call Center Catering Coordinator Equipment Coordinator Representative Catering Manager Chief Admissions Call Center Team Lead CCMS Scanning Officer Camp Department CDM Analyst Chief Cook Employee Cell Leader Chief Engineer Camp Program Manager Cemetery Technician Chief Executive Officer

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Chief Financial Officer Clerical Supervisor Chief Financial Officer Clerical Assistant Clinical Nutrition Coordinator Clerical Assistant III Manager Chief Financial Officer Clerk Clinical Outcomes Supervisor Manager Clerk II Chief Human Resources Clinical Pharmacist Officer Clerk Typist Clinical Quality Chief Instructor Clerk/Administrator Assurance Chief Medical Officer Clicker Clinical Registered Chief Operating Officer Client Administrator Nurse Chief Radiation Client Care Coordinator Clinical Relief Therapist Client Development Clinical Research Chief Scientific Officer Specialist Associate Chief Technician Client Manager Clinical Research Ultrasound Client Project Manager Coordinator Chief Technologist Client Service Leader Clinical Research Director Child and Adult Care Client Service Specialist Clinical Research Nurse Food Program Assistant Client Services Manager Child Care Information Client Services Clinical Runner Associate Specialist Clinical Secretary Chopper Operator Client Services Team Clinical Services Church Clerk Leader Coordinator Claim Analyst Clinical Abstractor Clinical Shift Supervisor Claim Auditor Clinical Analyst Clinical Specialist Claim Supervisor Clinical Assistant Clinical Supervisor Claims Assistant Clinical Billing Clinical Systems Analyst Claims Caseworker Supervisor Clinical Therapist Claims Coordinator Clinical Coordinator Clinical Triage Claims Examiner Clinical Data Analyst Clinical Data Specialist Clinical Trial Test Claims Innovator Coordinator Clinical Director Claims Manager Clinician Claims Processor Clinical Documentation Specialist Code Review Trainer Claims Representative Coder Claims Resolution Clinical Educator Clinical Instructor Coding and Risk Analyst Coordinator Clinical Lab Technician Claims Supervisor Coding Coordinator Clinical Liaison Claims Support Coffee Bar Supervisor Claims Technician Clinical Manager Clinical Nurse Cold Food Attendant Classroom Assistant / Cold Preparation Teacher Coordinator Clean Communities Clinical Nurse Manager Collection Agent Coordinator Clinical Nurse Specialist Collection Associate Cleaner Clinical Nurse Collection Paralegal

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Collection Coordinator Configuration Analyst Representative Community Outreach Configuration Team Collection Specialist Worker Configuration Collections Analyst Community Relations Technician Collections Clerk and Development Confirmation Desk Collections Coordinator Director Administrator Community Relations Collections Manager Consignment Coordinator Coordinator Collections Paralegal Community Relations Collections Consolidations Manager Director Constable Supervisor Representative Community Services Collections Specialist Coordinator Construction Collections Supervisor Community Support Construction Coordinator Specialist Collector Construction Site Collector/Presser Compensation Analyst Supervisor Commercial Assistant Compliance Auditor Construction Supervisor Commercial Biller Compliance Clerk Content Manager Commercial Compliance Coordinator Continued Development Coordinator Compliance Director Continued Improvement Commercial Compliance Manager Engagement Manager Continuing Medical Compliance Officer Education Coordinator Commercial Insurance Compliance Operations Continuous Professional Commercial Lead Manager Development Supervisor Commercial Loan Compliance Contract Administrative Processor Representative Assistant Commercial Real Estate Compliance Specialist Contract Administrator Sales Representative Compliance/Operations Commercial Contract Analyst Manager Contract Assistant Underwriter Computed Tomography Communications Scan Technologist Contract Drafter Manager Computed Tomography Contract Manufacturing Communications Supervisor Planner Operator Computed Tomography Contract Systems Communications Technician Specialist Specialist Computed Tomography Contracting Account Community Technologist Executive Contracting Account Development Computer Auditor Community Representative Development Specialist Computer Lab Instructor Contracting Associate Community Education Computer Numerical Contracts and liaison Control Operator Chargebacks Community Health Computer Operator Controller Educator Computer Technician Cook Community Liaison Concierge Cook I Community Outreach Concurrent Coder Cook/Supervisor

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Cooking Coach Computer Analyst Custodian Coordinator Corporate Senior Data Customer Accountant Coordinator Analyst Customer Accounts Administrative Assistant Corporation Manager Coordinator Customer Administrator Customer Accounts Service Cosmetician Representative Coordinator of Financial Cosmetologist Customer and Technical Services Cost Accountant Support Technician Coordinator of Food and Cost Accounting Clerk Customer Care Environment Specialist Coordinator of Cost Analyst Customer Care Gynecology Practice Cost Basis Specialist Supervisor Coordinator of Logistic Cost Manager Customer Experience Coordinator of Outreach Counselor Coordinator and Development Craft Designer Customer Liaison Coordinator of Special Craft Inspiration Executive Projects Manager Customer Logistics Coordinator of Training Creative Director Analyst and Education Creative Manager Customer Relations Manager Coordinator Outcomes Creative Supervisor Customer Relations Coordinator Pharmacy Credit & Collection Specialist Specialist Cord Blood Coordinator Customer Credit & Collections Corporate Account Representative Administrator Coordinator Customer Resources Credit & Collections Corporate Administrator Administrator Coordinator Corporate Administrator Customer Sales of Clinical Services Credit Analyst Associate Corporate Controller Credit Assistant Customer Service Corporate Customer Credit Card Analyst Care Manager Administrator Customer Service CAM Corporate Foundation Credit Card Customer Service Relations Administrator/ Project Coordinator Corporate Purchasing Accounting Customer Service Manager Credit Collector Manager Corporate Credit Control Customer Service Reception/Customer Executive Operations Supervisor Service Credit Control-Finance Customer Service Corporate Recruiter Credit Manager Representative Corporate Regional Creditcard Customer Service Administrator Administrator Representative I Corporate Sales Creditialer Customer Service Manager Crib Attendant Representative II Corporate Senior Cross Functional Customer Service Compliance Analyst Specialist Representative-OPS Corporate Senior Customer Service

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Representative-Surface Data Management Clerk Department Supervisor Prep Data Manager Dependent Care Customer Service Data Specialist Specialist Specialist Database Administrator Deposit/Withdrawal at Customer Service Custodian Processor Supervisor Database Coordinator Deputy Executive Customer Service Team Day Care Director Director Leader Day Matron Deputy Managing Customer Support Day Program Employer Director Analyst Daycare Director Design Director Customer Support Daycare Manager Designer Analyst III Deal Rate Poker Desk/Surgical Customer Support Scheduling Manager Dealer Customer Support Decision Support Desktop Engineer Representative Coordinator Desktop Support Customer/Publisher Deconversation Technician Liaison Executive Specialist Developer - Pick Default Accounting Cycle Manager Development and Specialist Events Assistant Dairy Manager Default and Compliance Development and Dairy Team Leader Default Compliance Bus Marketing Associate Data Administrator Analyst Development Assistant Data Analyst Deli Bar Clerk Development Associate Data and Analytics Deli Clerk Development Clerk Manager Deli Manager Development Data Control Clerk Deli Team Leader Coordinator Data Control Clerk I Delivery Service Development Director Data Control Clerk II Manager Development Manager Data Control Demo Coordinator Development Officer Coordinator Demo-Customer Service Development/Executive Data Control Supervisor Dental Assistant Assistant Data Control Technician Dental Care Coordinator Diabetes Coordinator Data Coordinator Dental Claims Examiner Diagnostic Medical Data Entry Billing Clerk Sonogram Dental Hygienist Data Entry Clerk Diagnostic Medical Dental Manager Data Entry Customer Stenographer Service Dental Supervisor Die Mounter Data Entry Operator Dentist Diet Clerk Department Data Entry/Biller Dietary Aide Administrator Data Entry/Payroll Dietary Department Coordinator Data Entry/Terminal Aide/Dishwasher Billing Department Liaison Dietary Assistant Data Input Department Manager Dietary Director Data Integrity Engineer Department Secretary Dietician

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Dietician Assistant Director of Child & Director of Human Digital Distributor Adolescent Services Resources Dinner Servant Director of Client Director of Humanity Services Homeowner Relations Direct Care Staff - RA Director of Clinical Care Director of Direct Sales Associate Director of Clinical Interpretation Services Direct Sales Informatics Director of Legal Representative Resellers Director of Clinical Management Director Support Director of Maintenance Director Annual Fund Director of Clinical Director of Marketing Director Annual Fund Teams Director of Medical and Major Gifts Director of Director of Membership Director Billing Communications and Community Director Center for Director of Community Development Energy & Engagement and Director of National Environmental Training Strategic Partnerships Accounts Director Data Standards Director of Data Director of Nursing & Infrastructure Manager Director of Operations Director Facilitates Director of Day Care Director of Out Patient Director Food Director of Mental Health Environment Development Director of Physician Director Formulation Director of Development Development Development Services Director of Project Director Housekeeping Director of Dorms Management Director Human Director of Employment Director of Provider Resources Services Sales Director Inpatient Director of Director of Purchasing Rehabilitation Environmental services Director of Quality and Director IT Director of Events and Compliance Director Loss Special Programs Director of Quality Prevention Director of Executive Assurance Director Medical Lab Protection Director of Regional Science Director of Facilities Services Director of Accounting Director of Facilities Director of Rehab Director of Spa Director of Residential Administrative Services Director of Finance Life Director of Director of Finance and Director of Resource Administrative Support Administration Development and Director of Admissions Director of Food and Reimbursement and Tuition Nutrition Director of Revenue Director of Business Director of Government Development Affairs Director of Sales Director of Cancer Director of Homeowner Director of School Services Relations Based Programs Director of Social Director of Catering Director of Housekeeping Services

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Director of Staff Dispatch/Hose Driver Aide Accounts Supervisor Driver Trainer Director of Store Dispatcher Drug Safety Associate Operations Distributer Dual Rate Supervisor Director of Support Distribution Clerk Services EA Manager Director of Surgical Distribution Manager Early Childhood Services Distribution Supervisor Director Director of Therapy Distribution Team Lead Early Childhood Education Specialist Director of Ticketing Distribution/Shipping Manager East Coast Sales and Director of Training District Director Marketing Manager Director of Training and E-Commerce Analyst Development District Executive Director of Volunteer District Manager E-Commerce Manager Services District Operations E-Commerce Representative Director of Wellness Manager Director Perishable District Sales Manager Editorial Manager Operations District Training Education Coordinator Director Perishables Manager Education Director Director Product Division Administrator Education Manager Development and Division Coordinator Education Specialist Quality Care Divisional Clerk Education Supervisor Director Programs and Divisional Human Educational Secretary Tourism Resource manager EIP Billing Director Quality Divisional Human EIP Billing Coordinator Assurance Training resources Director Research DME/CHHA EIP Secretary Operations Coordinator EIP Supervisor Director Sales & Document Control Electrical Engineer Marketing Coordinator Electrical Supervisor Director Sales Operation Document Control Electrician Director Special Manager Electrician Manager Markets/Business Document Specialist Electrician Supervisor Development Documents Manager Electronic Cash Posting Director Support Dog Groomer Manager Specialist Professional Dog Handler Electronic Health Director Sussex Circles Domestic Buyer Record Project Manager Disability-Leave Donor Management Electronic Health Specialist Coordinator Record Trainer Discharge Advocate Donor Services Electronic Medical Discharge Coordinator Representative Records Liaison Discharge Planner Draftsman Electronic Records Specialist Dispatch Coordinator DRG Specialist E-Mail Representative Dispatch Manager Driver Dispatch Supervisor Emergency Department 36

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Discharge Coordinator Aide Expeditor Emergency Department Environmental Services Export Administrator Information System Manager Export Customer Sales Administrator Environmental Systems Representative Emergency Department Manager Export/Import Supervisor Epilepsy Resource Coordinator Employee Development Coordinator Extension Operator Employee Relations Equipment Handler External Case Manager Manager Equipment Manager Extruder Employee Escrow Tech Representative Extruder Helper Esh Administrative Extruder Operator Employer Liaison Assistant Employer Extruder Operator E-Shop Support Helper Representative Technician Employment Counselor Extrusion Operator Estimator Fabrication of Work Employment Specialist Estimator/Planner Orders Employment Training E-Time Coordinator Fabrication Specialist Specialist Event Coordinator Ender Technician Fabrication Supervisor Event Planner Fabrication Work Endorsement Technician EVS Resource Orders Energy Auditor Exception Processing Fabricator Engineer Specialist Facilities Coordinator Engineer Manager Executive Facilities Management Administrative Assistant Engineer Representative Facilities Manager Executive Administrator Engineer/ Manager Facilities Supervisor Engineering Manager Executive Assistant Facilities/Maintenance Enrollment Specialist Executive Assistant Staff Environment Safety and Human Resource Facility and Assets Health Manager Executive Chef Manager Environment Safety and Executive Director Facility Maintenance Health Specialist Executive Director Supervisor Environment Service Human Resources Facility Manager Associate Executive Housekeeper Facility Supervisor Environmental Aide Executive Legal Family Advocate Environmental and Assistant Family Assessment Security Manager Executive Sales Worker Environmental Assistant Coordinator Family Associate Executive Secretary Family Child Care Environmental Manager Executive Vice Specialist Environmental President Family Child Care Protection Program Executive Vice Specialist/FCC Network Supervisor President Human Resources Family Partner Environmental Services Family Support Environmental Services Exercise Physiologist Coordinator 37

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Family Support Keeper Representative Counselor Financial Aid Secretary Food and Beverage Family Support Financial Analyst Food and Beverage Manager Financial Assistant Manager Family Worker Advisor Food and Beverage Coordinator Financial Billing Server Farmer Follow-up Food and Nutrition Fast Answer Financial Coordinator Food Procurement Representative Financial Counselor Manager Fax Clerk Financial Counselor I Food Server Fee For Service Food Service Director Assistant, Counselor Financial Director Food Service Manager Fellow in Critical Care Financial Planning Field Client Relations Analyst Food Service Receiver Representative Financial Screening Food Service Supervisor Navigator Field Engineer Food Service Worker Financial Statement Food Technologist Field Product Quality Accountant Manager Force Multiplier Financial Team Leader Field Service Foreman Finished Good Planner Representative Forensic Architect Finishing Manager Field Service Technician ForkLift Driver Firmware Engineer Field Services Forklift Operator Representative First Cook Foster Case Manager Field Supervisor First Responder Foundations Clerk Field Support Fiscal Specialist Freight Handler Administrator Fiscal Specialist II Front Desk Clerk File Clerk Fitter Filing Analyst Fixed Deposits Front Desk Coordinator Front Desk Medical Filmer Agent/Night Auditor Receptionist Finance Administrator Fleet Coordinator Front Desk Receptionist Finance and Accounting Fleet Maintenance Clerk Supervisor Front Desk Supervisor Front End Finance Assistant Fleet Manager Representative Finance Clerk Floater Front End Supervisor Finance Consultant Floater Receptionist Front Office Agent Finance Coordinator Floor Leader Front Office Finance Director Floor Planner Coordinator Finance Manager of BH FM Coordinator Front Office Supervisor Finance Manger Foam Plant Frozen Food Team Finance Secretary Foam Plant Manager Leader Finance Site Follow Up Fulfillment Manager Coordinator Representative Fulliment Manager Financial Aid Clerk Follow-up Biller Fund Raiser Financial Aid Record Follow-up Care 38

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Fundraiser Marketing Assistant Health Care Case Fundraising - Raffle Government Team Lead Manager Department Grant Accountant Health Care Case Worker Fundraising Support Grant Analyst III Health Center Manager Game Attendant Grant Writer Health Coordinator Game Dealer Grants Manager Health Educator Games Manager Graphic Designer Games Supervisor Health Information Greeter Analyst Gatehouse Attendant Greeter - Emergency Health Information Geek Squad Agent Room Management Analyst General Accounting Grocery Manager Health Information Supervisor Grocery Team Leader Management Associate General Building Mech. Ground Crew Health Literacy Fellow General Building Ground Man Health Promoter Mechanic Group Coordinator Healthcare Branch General Clerk Group Lead Bikes Supervisor General Counsel Group Leader HealthCare Manager General Dentist Group Training & Healthcare Resource General Education Development Manager Group Development Teacher GSLE Specialist Heath Info Analyst General Helper Guest Relations Heating Ventilating and General Manager Representative Air Conditioning General Manager Docu Guest Services Agent Technician Safe Division Heating, Ventilating, Guest Services Manager and Air Conditioning General Plant Manager Guest Services Mechanic General Service Representative Manager Heating, Ventilating, Hair Dresser Geriatric Care Manager and Air Hair Stylist Gift Shop Manager Conditioning/Electrical Global Compensation Halloween Coordinator Heavy Porter Specialist Handfulfillment Help Desk Agent Global Events Specialist HEA Clerk/Information Help Desk Coordinator Technology Specialist Google Analytics Helper Head Cashier Government Billing Hiring Supervisor Head Clerk Coordinator HIV Counselor Government Billing Head Cook HIV Grant Program Team Lead Head of Special Coordinator Collections Government Relations Holistic Nurse Head Teller Associate Home Attendant Government Relations Health Access Specialist Interviewer Home Health Aide Government Sales & Health and Safety Home Maker Marketing Manager Home Office Agency Government Sales And Health Assistant Manager 39

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Home Office Assistant Human Resources Clinical Analyst Home Office Assistant Manager Information Systems Agency Representative Human Resources Communications Home Performance Partner Information Systems Coordinator Human Resources Network and Systems Homecare Sales Receptionist Administrator Homemaker/Attendant Human Resources Information Systems Representative Horticulturist Supervisor Human Resources Information Systems Hose Shop Labor Senior Advisor Support Supervisor Hostess Human Resources Information Systems Hostess/Waitress Specialist Technician Hot Foods Manager Human Resources Information Technology Housekeeper Supervisor Administrator Housekeeping aide Human Subjects Information Technology Housekeeping Protection Analyst Analyst Supervisor Hyster Driver Information Technology Housekeeping/Porter Implementation Assistant Manager Information Technology Houseman Import Clerk Customer Service Housing Coordinator Import Compliance Information Technology Housing Developer Supervisor Customer Support Human Resource Import Coordinator Information Technology Clerical Import Customer Director Human Service Information Technology Resource/Purchasing Import Department Manager Human Resources Information Technology Administrator Import Department Clerk Service Desk Human Resources Information Technology Assistant Import Expediter Solution Designer Human Resources Import Purchasing Clerk Information Technology Associate Inbound Sales Specialist Human Resources Supervisor Information Technology Benefits Administrator Incubator Director Supervisor Human Resources Indirect Buyer Information Technology Coordinator Individualized Support Specialist Human Resources Educational Plan Information Technology Director Coordinator Systems Analyst Human Resources Industrial Hygienist Information Technology Generalist Infection Control Technician Human Resources Coordinator Information Technology Information System Infection Preventionist Trainer Analyst Information Human Resources Information Services Information Systems Technology/Quality Information System Assurance Manager Specialist Administration Information Systems Infusion Sales

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Representative International Customer Job Coach Infusion Therapy Sales Service Representative Job Developer Representative International Logistics Job Leader Input/Output Specialist International Logistics Junior Accountant Specialist Inquiry Supervisor Junior Buyer International Team Lead Inside Sales Clerk Junior GA Technician Inside Sales Manager International Team Leader Junior Inside Sales Secretary/Concierge Representative Internet Clerk Label Compliance Inside Sales/Customer Interpreter Coordinator Service Inventory Analyst Label Generator Inside Technical Sales Inventory and Logistics Labeler Inside Telephone Sales Manager Laboratory Animal Representative Inventory and Technician Production Manager Install Manager Laboratory Clerk Institutional Giving Inventory Clerk Laboratory Group Manager Inventory Control Agent Leader Institutional Giving Inventory Control Clerk Laboratory Manager Officer Inventory Control Laboratory Supervisor Institutional Review Manager Board Coordinator Inventory Control Laboratory Technician Instrument Specialist Specialist Laboratory Technologist Insurance Administrator Inventory Control Laborer Insurance Agent Supervisor Lactation Consultant Insurance and Contracts Inventory Controller Lactation Consultant, Clerk Inventory Coordinator Registered Nurse Insurance and Contracts Inventory Cycle Counter Ladies room Attendant Coordinator Inventory Logistics Land Manager Insurance Billing Inventory Manager Laundry Aide Supervisor Inventory Packaging Laundry Department Insurance Department Supervisor Laundry/Housekeeping Insurance Processor Inventory Picker Lead Behavior Analyst Insurance Supervisor Inventory Service Lead Charge Entry Insurance Verification Coordinator Specialists Insurance Verification Inventory Supervisor Lead Clerical Clerk Inventory Technician Lead Clinician Intake and GA Investor Relations Intern Lead Collections Specialist Investor Relations Specialist Intake Coordinator Representative Lead Comp Ops Intake Specialist IP Retail Display Specialist Interim Director, Risk IPU Secretary Lead Components Management Laboratory Technician Issue Handler Internal Coding Auditor Lead Customer Service Issue Processor Internal Examiner Lead Development

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Coordinator Manager Energy Assistant Lead Dispatcher Level II I-Services Program Clerk Lead Fabricator Support Lower School Head Lead Mechanic Librarian Machine Operator Lead Nutritionist Library Clerk Machinist Lead Packer Library Technician MAG/Nital Technician Lead Patient Service Licensed Practical Nurse Magnetic Resonance Representative Licensing Coordinator Imaging Administrator Lead Pharmacist Licensing Specialist Magnetic Resonance Imaging Technician Lead Pharmacy Line Leader Technician Magnetic Resonance Line Operator Imaging Technologist Lead Quality Assurance Litigation Mail Clerk Operations Lead Quality Assurance Representative Mail Clerk Operator Analyst Loan Manager Mail room/Scanner tech Lead Security Guard Loan Officer Lead Technician Mail Room/Scanner Loan Originator Technician Lead/Game Attendant Loan Processor Mailroom Clerk Leadman Loan Servicing Clerk Maintenance Learning Services Loan Servicing Specialist Maintenance and Supervisor Repair Invoice Learning Specialist Lodging Manager Coordinator Lease Accounting Lodging/Discharge Manager Maintenance Assistant Manager Maintenance Director Lease Administrative Logistic Planner Maintenance Electrician Manager Logistics Control Lease Administrator Coordinator Maintenance Man Leasing Agent Logistics Coordinator Maintenance Manager Leasing Coordinator Logistics Lead Maintenance Mechanic Leasing Representative Logistics Manager Maintenance Pipe Fitter Legal Administrative Logistics Planner Maintenance Specialist Assistant Logistics Specialist Maintenance Supervisor Legal Assistant Logistics Supervisor Maintenance Technician Legal Contract Manager Maintenance Tool Crib Loss Control Technician Legal Department Attendant Loss Mitigation Maintenance Worker Legal Nurse Consultant Loss Mitigation Legal Secretary Specialist Maintence Supervisor Lending Manager Loss Prevention Major Gift and Planned Lending Officer Coordinator Giving Officer Level 2 Software Loss Prevention Mammography Support Manager Technician Managed Care Level 2 Support Loss Prevention Supervisor Coordinator Level 2 Support Analyst Management Assistant Level 2 Support Low Income Home

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Management Efficiency Program Manager Sales Coordinator Implementation Manager Sales Management Trainee Manager of Financial Administration Manager Reporting Manager Sales Manager Access Manager of Husbandry Reporting & Analysis Manager Accounts & Operations Manager Vintage Finance Manager of Major Manager Volunteer Manager Accounts Accounts Services Receivable Manager of Operations Manager Workforce Manager Assistant Manager of Part Time Development Accounts Payable Staff Manager's Assistant Manager Biller Manager of People Managing Director Department Manager Biostatistics Managing Principal Manager of Planning Manager Book Sales Manufacturing Engineer Manager of Purchasing Manager Cardiac Manufacturing Manager Clinical Trials Manager of Quality Engineering Manufacturing Manager Certified Technician Manager of Real Estate Home Health Aide Market Analyst Manager of Residents Manager Compensation Market Specialist Manager Consignment Manager of Revenue Integrity Marketing Manager Contracts & Administrator Manager of Services Chargebacks Marketing and Sales Manager Corporate Manager of Tax Marketing and Sales Finance Manager of Technology Manager and Program Support Manager Customer Marketing Assistant Service Manager of Training Marketing Manager Director Manager of Utility Communications Manager Educational Services Specialist Services Manager of Volunteer Services Marketing Consultant Manager Engineering Marketing Coordinator Manager Fleet Manager Office Support Services Marketing Data Operations Assistant Manager Government Manager Office Support Programs and Pricing Systems Marketing Department Manager Guest Manager Program Marketing Director Relations Operations Marketing Manager Manager Medical Manager Programming Marketing Planner Affairs Manager Recruitment Marketing Product Manager Medical Staff and Diversity Manager Services Manager Regulatory Marketing Project Manager of Corporate Operations Director Sales Support Manager Res Solar Marketing Manager of Customer Program Representative Service Manager Revenue Marketing Specialist Manager of Energy Integrity Massage Practitioner

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Massage Therapist Assistant/Clinical Medical Technician Master Data Manager Medical Biller Medical Technologist Master Medical Biller/Coder Medical Transcriptionist Scheduler/Planner Medical Billing Medicare Biller Material Expediter Coordinator Medicare Follow-up Material Handler Medical Claims Representative Material Manager Examiner Medicare Representative Material Planner Medical Claims Meeting Coordinator Supervisor Materials Management Meeting Manager Medical Coder Materials Manager Meeting Planner Medical Coding Clerk Materials Planner Meetings Director Medical Cook Materials Supervisor MEL Coordinator Medical Director Maternal Child Services Member Service Center Medical File Clerk Representative Math Tutor Medical Laboratory MDS Coordinator Member Services Director Representative Meat Manager Medical Laboratory Membership Meat Team Leader Scientist Coordinator Meat Wrapper Medical Laboratory Mental Health Clinician Mechanic Technician III Mechanical Engineer Medical Office Assistant Mental Health Mechanical Packaging Medical Office Coordinator Manager Coordinator Mental Health Mechanical Staff Medical Physicist Coordinator III Engineer Medical Receptionist Mental Health Screener Mechanical Technician Medical Record Mental Health Screener Mechanical Trades Coordinator Specialist Manager Medical Records Mental Health Screening Mechanical Trades Analyst Specialist Supervisor Medical records Mental Health Specialist Media Auditor Assistant Mentor Media Buyer Medical Records Clerk Mentor Coordinator Media Payable Analyst Medical Records Coder Merchandise Medicaid Accounts Medical Records Coordinator Receivable Specialist Coordinator Merchandise Data Medicaid Analyst Medical Records Control Associate Custodian Medicaid Specialist Merchandise Medical Records Medical Affairs Presentation Manager Coordinator Coordinator Medical Records Merchandise Space Medical Aide Secretary Planner Medical Assistant Medical Records Merchandise Support Medical Assistant Team Technician Manager Leader Medical Secretary Merchandising Area Medical

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Manager Network Analyst Nursing Secretary Merchandising Assistant Network Technician Nursing Supervisor Meter Reading Neurodiagnostic Nursing Unit Secretary Coordinator Technician II Nutrition Care Assistant Microbiologist New Business Nutrition Coordinator Applications Clerk Microbiology Nutrition Educator Supervisor New Business Nutrition Supervisor Migrant Outreach Driver Development Migrant Outreach Coordinator Nutritional Care Manager New Jersey Asset Nutritional Care Migrant Program Protection Manager Assistant Coordinator New Jersey Training & OB Coordinator Mobile Programs Development Occupational Therapist Manager Coordinator Office Administrator Molding Manager New Market Talent Office Assistant Development Monitor Technician Office Clerk Night Assistant Manager Mortgage Banker Office Coordinator Night Attendant Mortgage Broker Office Generalist Night Clerk Mortgage Load Office Manager Processor Night Clerk I Office Manager Mortgage Loan Officer Night Time Supervisor Information Technology Mortgage Processor No Fault Adjuster Office Manager/Practice Mortgage Servicing Non Perishable Manager Manager Manager NSG Supervisor Office Service Mortgage Servicing Nuclear Medicine Coordinator Representative Technologist Office Staff Mortgage Underwriter Nurse Office Supervisor MPS Coordinator Nurse Associate Office Volunteer MRB Coordinator Nurse Clinician Coordinator Mule Driver Nurse Coordinator Office Web Components Management Trainee Multi Unit Manager Nurse Educator Online Auctioneer Multimedia Department Nurse Home Visitor Online Manager National Account Nurse Liaison Online Marketer Manager Nurse Manager National Director of Nurse Manager Online Marketing Community Assistant Operating Room Development Dispensary Nurse Midwife Operating Room Patient National Parts Manager Nurse Practitioner National Service Representative Manager Nursery Supervisor Operating Room Neighborhood Nurses Aide Systems Administrator Revitalization Initiative Nursing Assistant Operation Clerk Coordinator Nursing Coordinator Operation Manager Network Administrator Nursing Educator Operation

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Superintendent Outsource Accounting Collector Operation/System Specialist Patient Account Analyst Outsourcing Executive Representative Operational Support Outsourcing/Project Patient Account Analyst III Manager Representative II Operations P/L Underwriter Patient Account/Data Administrative Assistant Paces Control Representative Operations Packaging Patient Accounting Administrator Representative Packaging Mechanic Operations Analyst Patient Accounts Clerk Packaging Specialist Operations Assistant Patient Aide Packer Operations Clerk Patient Assistance Aide Packing Coordinator Operations Coordinated Patient Care Assistant Packing Supervisor Accounts Receivable Patient Coordinator Paint Shop Supervisor Operations Coordinator Patient Finance Clerk Operations Manager Painter Patient Financial Operations Secretary PAM Team Leader Representative Operations Specialist Paralegal Patient Financial Operations Supervisor Paralegal Collector Services Representative Operations System Paralegal/Debt Collector Patient Flow Analyst Parking Attendant Coordinator Operations Team Leader Parking Room Associate Patient Follow-up Representative Operator Parole Services Liaison Patient Liaison Operator 1 Part Time Accounting Patient Navigator Operator/Mechanic Clerk Part Time Receptionist Patient Referral Ophthalmology Representative Partial Care Coordinator Optician Patient Representative Partial Care Counselor Optics Production Patient Safety Assistant Participation Manager Order Entry Patient Satisfaction Order Entry Clerk Parts Assistant Associate Order Processing Parts Manager Patient Services Coord. Ortho Coordinator Parts Puller Patient Services Outcomes Coordinator Pastor Representative Outcomes Data Pastoral Associate Patient Services Representative - Outcomes Management Pastoral Care Coordinator Outreach Assistant Pathologist Patient Services Senior Cents Patient Access Interviewer Specialist Outreach Coordinator Patient Services Outreach Driver Patient Access Representative Specialist Supervisor Outreach Specialist Patient Account Billing Patient Transport Outreach Worker Supervisor Patient-Data Entry Outside Sales Patient Account Payment Poster

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Payment Processor Representative PIA Auditor Payroll Accountant Personal Injury PIA Auditor - Associate Payroll Accounts Protection Supervisor Manager Payable Coordinator Personal Lines Manager Picker Payroll Administration Personal Lines Picture, Archiving and Payroll Administrator Supervisor Communication Payroll and Benefits Personnel Records Systems Technician Specialist Coordinator Picture, Archiving and Payroll Assistant Personnel/Compliance Communications Systems Assistant Payroll Clerk Pet Care Associate PET Technician Picture, Archiving and Payroll Coordinator Communications Payroll Data Pharmacist Systems Filmer Payroll Manager Pharmacovigilance Specialist Pier 9 Clerk Payroll Processor Pharmacy Administrator PIM Payroll Representative Pharmacy Manager Pipe Fitter Payroll Specialist Pharmacy Staff Pipe Fitter Mechanic Payroll Supervisor Pharmacy Supervisor Pipe Maintenance Payroll Technician Pharmacy Technician Pipe Mechanic Payroll/Accounts Pit Clerk Payable Coordinator Phlebotomist Physical Plant Pit Manager PC Desk Side Support Pizza Team Leader PC Specialist Physical Plant Supervisor Planner PCA Physical Therapist Planner Logistics PCA I Physical Therapist Planner Manager PCK Supervisor Assistant Planner Meeting PCS Education Physical Secretary Planner Meetings Therapist/Rehab Planner Speakers Pediatric Dentist Director Bureau People Net Physical Therapy Planner/Purchaser Administrator Technician People Net Manager Physician Billing Planner-Coordinator Performance Representative Planning and Purchasing Administrator Improvement Physician Liaison Planning Manager Coordinator Physician Order Liaison Performance Specialist Physician Practice Planning Supervisor Performance Specialist Liaison Plant Accountant II Physician Service Plant Manager Perishables Manager Support Quality Plant Supervisor Permit Coordinator Assurance Associate Plant Worker Personal Assistant Physician Therapy Plate Room Technician Personal Banker Representative Platemaker Personal Injury PI Analyst Point of Care Protection Claim PI Coordinator Coordinator

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Policy Processor Printing Tech Production Manager Political Director Printing/Die Tech Production Planner Port to Door Solutions Priority Solutions Production Planner/ Coordinator Private Detective Purchasing Porter Private Practice Front Production Planning Manager Post Harvest Lead Pro Support Specialist Production Scheduler Poster/Biller Process Engineer Production Specialist Power Employee Process Manager Production Supervisor Power Leadership Process Specialist Development Program Production Technician Process Technician Practice Administrator Production Worker Processing Supervisor Practice Coordinator Professional PMLR Processor Practice Manager Professional Relations Practice Relationship Processor/Closer Coordinator Manager Procurement Manager Professional Relations Pre K Teacher Procurement Specialist Manager Precert Nurse Produce Management Professional Service Trainee Center Pre-Certification Lead Produce Merchandiser Professional Services Pre-Certification Manager Representative Produce Supervisor Produce Team leader Profit and Loss Account Preoperative Representative II Producer Director Coordinator Profit and Loss Prep Cook Product Control Director Representative Prep Man Product Control Profit and Loss Pre-Production Manager Supervisor Product Design Specialist Program Administrator Engineer President Program Analyst President's Assistant Product Development Lead Program Assistant Press Operator Product Engineer Program Auditor Pressroom Manager Product Finisher Program Coordinator Prevention Educator Product Line Manager Program Coordinator Pricing Coordinator Product Manager Program Development Pricing Cost Analyst Specialist Production Assistant Primary Clinical Program Director Production Clerk Coordinator Program Improvement Primary Nurse Production Control Manager Production Control Principal Animal Care Program Manager Assistant Technician Program Specialist Principal Clerk Production Control Operator Program Supervisor Principal Management Production Control Program Support Principal Management Specialist Coordinator Assistant Production Coordinator Program Support Print Operator Specialist

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Program. Supervisor Publisher Accounts. Quality Assurance Programmer Manager Supervisor Programmer/Analyst Publisher Liaison Quality Assurance Team Executive Lead Programming Assistant Pumper Quality Assurance Programming Technician Coordinator Punch Press Operator Purchaser Quality Project Account Assurance/Quality Manager Purchaser/Planner Control Laboratory Project Accountant Purchasing Manager Project Administrator Administrator Quality Control Project Associate Purchasing Agent Assistant Project Coordinator Purchasing Analyst Quality Control Project Coordinator/ Purchasing Assistant Associate Case Manager Purchasing Clerk Quality Control Project Engineer Purchasing Coordinator Coordinator Project Leader Purchasing Manager Quality Control Inspector Project Manager Purchasing Specialist Quality Control Project Specialist Purchasing/Planner Laboratory Technician Promotions Coordinator Purchasing/Production Quality Control Lead Proofing Associate Planner Technician Proofreader Quality Administrator Quality Control Leader Property Analyst Quality Analyst Quality Control Property Manager Quality and Risk Manager Provider Relations Manager Quality Control Analyst Quality Assessment Supervisor Provider Relations Coordinator Quality Control Systems Coordinator Quality Assurance Administrator Provider Relations Quality Assurance Quality Control Representative Analyst Technician Public Account Manager Quality Assurance Quality Control Public Health Assistant Technician II Representative II Quality Assurance Quality Coordinator Public Relations - Associate Quality Director Quality Assurance Accounts Payable Quality Education Nurse Coordinator Coordinator Quality Engineer Public Relations Quality Assurance Data Coordinator Quality Improvement Coordinator Manager Quality Assurance Lead Public Relations Quality Inspector Manager Quality Assurance Quality Lead Public Works Manager Quality Line Administration Quality Assurance Coordinator Specialist Representative Quality Management Publisher Account Quality Assurance Nurse Manager Specialist

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Quality Manager Receiving Supervisor Manager Quality Specialist II Receiving Team Leader Regional Sales Quality Supervisor Reception/Warranty Executive Quality Systems Receptionist Regional Sales Manager Manager Receptionist/Administra Regional Southern Quality Technician tive Assistant Supervisor Quotation Coordinator Reconciliation Specialist Regional Supervisor Quotations Specialist Reconciliations Registered Aide RAC Audit Analyst Accountant Registered Dental Radiation Oncology Reconciliations Clerk Hygienist Nurse Records Coordinator Registered Medical Radiation Oncology Recovery Account Assistant Technician Agent Registered Nurse Radiation Technician Recovery Agent Registered Nurse Assistant Manager Radiation Therapist Recovery Coordinator Registered Nurse Care Radiographer Recovery Specialist Manager Radiologic Technician Recovery Specialist II Registered Nurse Case Radiologic Technologist Recreation Coordinator Manager Radiology Business Recruiter Registered Nurse Manager Recruiter/Trainer Clinical Coordinator Radiology Recruiting Registered Nurse Reimbursement Administrator Clinical Educator Specialist Recruitment and Registered Nurse Radiology Supervisor Retention Hospice Manager Radiology Technician Recruitment Registered Nurse Rail Yard Supervisor Coordinator Liaison Registered Nurse Site Rate Analyst Recruitment Specialist Manager Reading Room Assistant Re-entry Training Registrar Reading Room File Specialist Registrar Grant Projects Clerk Referral Coordinator West Real Estate Agent Refund Analyst Registrar Secretary Real Estate Appraiser Regional Car Sales Registrar's Assistant Real Estate Associate Manager Registration Real Estate Purchasing Regional Dietitian Registration Clerk Realtor Regional Manager Regional Operations Registration Realtor Associate Supervisor Coordination Realtor Sales Associate Regional Oral Health Registration Rebate Processor Director Representative Receiving Clerk Regional Property Registration Supervisor Receiving Department Manager Regulatory Affairs Team Lead Regional Risk Associate Receiving Inspector Supervisor Regulatory and Receiving Manager Regional Safety Pharmacovigilance 50

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Specialist Formulator Respiratory Therapist Regulatory Control Research and Restorative Aide Assistant Development Technical Restore Assistant Regulatory Leader Assistant Manager Rehab Aid Research Assistant & Restricted Stock Rehab Coordinator Pharmaceutical Processing Covigilance Specialist Rehab Manager Restricted Transfer Rehabilitation Research Associate Retail Associate Coordinator Research Coordinator Retail Merchandiser Rehabilitation Research Director Retail Operations Counselor Research Manager Supervisor Reimbursement Analyst Research Nurse Retail Sales Manager Reimbursement Research Program Retail Service Specialist Manager Administrator Relationship Manager Research Scientist Retail Shift Supervisor Relocation Associate Research Scientist I Retail Training Relocation Manager Research Specialist I Specialist Remarketing Assistant Research Specialist IV Retention and Recruitment Specialist Renal Dietitian Research Teaching Specialist Returned Goods Rental Coordinator Coordinator Repelletizer Research, Development and Acquisition Returns Manager Replenishment Buyer Revenue Billing Clerk Replenishment Team Researcher Residency Coordinator Revenue Cycle Lead Coordinator Report Writer Resident Asset Coordinator Revenue Cycle Manager Reports Clerk Resident Assistant Revenue Lead Repricer Data Entry Resident Clothing Revenue Representative Research and Assistant Revenue Supervisor Development Resident Service Ride Attendant Research and Coordinator Development Ride Operator Residential Risk Management Formulator Administrator Research and Risk Management - Development Manager Residential Aide Administrator Research and Residential Counselor Risk Management Clerk Development Project Residential Management Risk Management Coordinator Resource Assistant Coordinator Research and Resource Coordinator Risk Manager Development Resource Development Risk Supervisor Representative Resources Development Room Lead Research and Manager Route Rep Development Scientist Respiratory Manager Research and Route Representative Development Senior Respiratory Supervisor RTS

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RTS II Sales Support Seafood Manager RTS V Sales Support Seal Up Coordinator Runner Coordinator Seale Technician Safety Administrator Sales Support Executive Search Engine Marketer Safety Clerk Sales Team Leader Seasonal Coordinator Safety Coordinator Sales Technician Second Shift Group Safety Director Sales, Marketing - The Leader Americas Safety Engineer Secretary Sales/Engineer Safety Manager Secretary I Sales/Logistics Safety Training Secretary II Sales/Operation Secretary III Sales Account Executive Assistance Section Head Sales Administrator Sales/Service Security Sales Agent Salesman Security Captain Sales and Logistics Salesperson Manager Sample Fulfillment Security Guard Sales and Logistics Manager Security Officer Representative Samples Security Supervisor Sales and Marketing Seller Assistant Sanitation Sanitation Supervisor Senior Account Sales and Marketing Coordinator Manager SAS Programmer Senior Account Sales and Marketing Scaler Executive Technician Scan Coordinator Senior Accountant Sales and Service Scanner Representative Senior Accounting Scanner/Customer Administrator Sales Assistant Service Representative Senior Accounting Clerk Sales Associate Scanning Senior Accounting Sales Clerk Scanning Coordinator Manager Sales Consultant Scanning Technician Senior Accounts Clerk Sales Coordinator Scheduler Senior Accounts Sales Engineer Scheduler & Billing Manager Sales Executive Representative Senior Accounts Sales Lead Scheduler/Registrar Receivable Specialist Sales Manager Scheduling Agent Senior Administrative Sales Marketing Scheduling Assistant Coordinator Representative Senior Administrative Services Technician Sales Professional Scheduling Resource Senior Administrator Sales Project Manager Coordinator School Bus Driver Senior Advisor Director Sales Representative Environmental Health Sales Service School Nurse Senior Analyst Sales Specialist Scientist Customer Care Sales Supervisor Seafood Customer Senior Animal Service Technician 52

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Senior Associate Domestic Senior Help Desk Senior Audit Technician Audit/Compliance Specialist Senior Auditor Senior Cost Analyst Senior House Manager Senior Auto Travel Senior Customer Service Senior Human Resource Consultant Senior Customer Service Coordinator Senior Biller Representative Senior Imaging Senior Billing Senior Data Entry Clerk Technician Representative Senior Default Senior Insurance Senior Billing Service Compliance Representative Representative Administrator Senior Internal Auditor Senior Bookkeeper Senior Designer Senior Lab Assistant Senior Business Analyst Senior Development Senior Loan Officer Senior Business Process Engineer II Senior Logistics Coordinator Senior Dietitian Coordinator Senior Buyer Senior Director Senior Managed Care Representative Senior Case Manager Senior Director of Finance Senior Management Senior Cents Program Assistant Coordinator Senior Director of Operations Senior Manager Senior Charge Services Senior Manager Senior Claim Examiner Senior Distribution Lead Senior Employee Customer Service Senior Claims Adjuster Facilitator Senior Manager Human Senior Claims Senior Employment Resources Representative Specialist Senior Manager Senior Clerk Senior Engineer Logistics Senior Client Project Senior Manager Manager Senior Executive Officer Merchandising Support Senior Clinical Senior Facilitator Senior Manager of Administrator Senior Finance Biostatistics Senior Clinician Administrator Senior Manager of Senior Collection Senior Finance Manager Special Events Specialist Senior Financial Analyst Senior Manager Sales Senior Collector Senior Financial Senior Manufacturing Senior Compliance Counselor Engineer Auditor Senior Financial Senior Media Billing Senior Compliance Planning Analyst Senior Medical Clerk Specialist Senior Financial. Senior Medical Counselor Senior Computer Receptionist Clerk Technician Senior Follow-up Senior Medical Records Senior Consultant Client Representative Clerk Relations Senior Forensic Care Senior Medical Senior Contract Analyst Manager Reviewer Senior Government Senior Contract Drafter Senior Medical Biller Technologist Senior Coordinator Senior Government Senior Coordinator Follow-up Senior Medicare

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Follow-up Senior Quality Control Senior Vice President, Senior Meeting Planner Associate Human Resources Senior Merchandise Senior Quality Engineer Service Advisor Data Control Senior Rates Analyst Service Associate Senior Network Senior Recovery Agent Service Coach Engineer Senior Recovery Service Coordinator Senior Operations Specialist Service Delivery Analyst Senior Relocation Manager Senior Operations Clerk Manager Service Desk Level 2 Senior Senior Research Service Implementation Operator/Logistics Contract Assistant Manager Associate Senior Research Service Implementer Senior Outreach Technician Coordinator Senior Resource Service Leader Senior Paralegal Assistant Service Loader Senior Payroll Senior Sales Associate Service Manager Senior Personal Lines Senior Sales Tax Service Planner Underwriter Specialist Service Resolution and Senior Planner Senior Scientist Recovery Manager Senior Planner Meetings Senior Software Service Team Leader Senior Planner, Speaker Engineer Services Associate Bureau Senior Specialist Servicing Systems Senior Plant Manager Training Analyst Senior Statistical Set Up Man Senior Policy Processor Programmer Senior Portfolio Sewing Machine Senior Switchboard Manager Operator Operator Sexual Health Educator Senior Principal Senior Systems Analyst Senior Printer Sheet Metal Worker Senior Tax Shift Leader Senior Product Manager Representative Shift Manager Senior Production Senior Tax Specialist Shift Supervisor Technician Senior Team Lead Senior Programmer Shifting Coordinator Senior Technologist Analyst Shipper Senior Teller Senior Project Manager Shipper/Receiver Senior Transplant Senior Property Shipping and Receiving Dietician Accountant Clerk Senior Quality Senior Underwriter Shipping and Receiving Assurance Senior Underwriting Lead Senior Quality Consultant Shipping and Receiving Assurance Analyst Senior Unit Leader Supervisor Senior Quality Senior Veterinarian Shipping Associate Assurance Associate Senior Vice President Shipping Clerk Senior Quality Senior Vice President of Shipping Lead Assurance Inspector Operations Shipping Leader

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Shipping Manager Technician Training Specialist Shipping Supervisor Special Products Standard Practice Shipping Team Lead Analyst Training Team Lead Shop Foreman Special Products Arm Statistical Consultant Analyst Showroom Manager Statistician Special Response Team Site Administrator Statistician - Manager Special Services Statistics Programmer Site Coordinator Assistant Stock Controller Site Director Specialist Stock Transfer Clerk Site Human Resource Specialist Operations Manager Specialist Workforce Stockroom Clerk Site Leader Management Store Director Site Manager Specialty Liaison Store Manager Site Supervisor Speech Pathologist Store Operations Sitter Spirit Operations Team Coordinator Social Services Leader Store Operations Supervisor Counselor Spiritual Support Social Services Director Store Planning Spiritual Support Supervisor Social Work Coordinator Coordinator Spiritual Support Storeroom Supervisor Social Work Manager Counselor Strategic Events Specialist Social Worker Stacker Street Outreach Social Worker Aide Staff Accountant Counselor Social/Interactive Staff Assistant Structural Designer Specialist Staff Coordinator Student Software Development Staff Nurse Recruitment/Community Manager Staff Pharmacist Relations Software Engineer Student Services Software Support Staff Physical Therapist Technician Staff Radiographer Student Welder Software Support Staff Registered Nurse Stylist Technician/Information Staff Support Sub Shop Team Leader Technology Trainer Staff Technologist Submission Sommelier Staff Writer Programming Manager Sonographer Staffing Coordinator Superintendant Sous Chef Staffing Supervisor Supervising Accountant Special Chemistry Stafford Terminal Supervising Director Coordinator Manager Supervising Program Special Compliance Standard Practice Assistant Reviewer Standard Practice Supervising Senior Special Events Learning Specialist Supervisor Coordinator Standard Practice Supervisor Clinical Special Events Officer Specialist Practice Special Procedures Standard Practice Supervisor Dietary

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Supervisor Front Desk Supply Chain Specialist Supervisor Guest Integration Specialist Talent Selection Services Supply Chain Manager Tax Accountant Supervisor Maintenance Supply Chain Support Tax Specialist Supervisor of Accounts Associate Tax/Insurance Payable Supply Chain Support Representative Leader Supervisor of Call Teacher Center Support Associate Teacher Assistant Supervisor of Canadian Support Clerk Finance Support Quality Team Leader Supervisor of Drilling Assurance Associates Team Leader/Billing Supervisor of Energy Support Service Team Manager Products and Specialist Team Supervisor Performance Support Services Junior Team Trainer Supervisor of Analyst Technical Accounts Fabrication Support Specialist Specialist Supervisor of Finance Support Specialist I Technical Analyst Supervisor of Surgical Coordinator Technical and Support Production Control Surgical Scheduler Representative / Supervisor of Operations Purchasing and Fleet Surgical Technician Sushi Chef Technical Assistant Supervisor of Quality Technical Coordinator Assurance Switch Board Operator Technical Director Supervisor of Switchboard Operator Scheduling System Administrator Technical Planner Technical Sales Supervisor of Security System Analyst Representative Supervisor of Utility System Test Engineer Technical Service Services Systems Administrator Manager Supervisor of Weekend Systems Administrator Technical Service Shift Wellsoft Representative Supervisor On-Call and Systems Analyst Technical Service Reference Center Systems Analyst Desk Representative/Operatio Supervisor Patient Helper ns Supervisor Scheduling Systems Analyst I Technical Specialist Supervisor Phlebotomy Systems Business Technical Support Supervisor Planner Analyst Technical Support and Supervisor Point of Care Systems Engineer Coordinator Supervisor Respitory Systems Information Technical Support Therapy Manager Manager Supervisor Service Systems Manager Technical Support Delivery Specialist Supervisor System Systems Operator Technical Trainer Security Systems Trainer Supervisor/Early Talent Relations Technical Writer Intervention Talent Relations Technician

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Technician Service Training Quality Ultrasound Aide Technologist Assurance Coordinator Ultrasound Technician Technology Trainee Training Special Ultrasound Technologist Telecom Supervisor Training Specialist Underpayment unit Telecom Support Transcription Clerk Coordinator Specialist Transcription Manager Underwriter Telemarketing Transcription Supervisor Underwriter Assistant Teller Transcriptionist Underwriting Assistant Teller Supervisor Transcriptionist/Supervi Uninsured Coordinator Terminal Manager sor Union Representative Terminal Operator Transfer Clerk Unit Clerk Territory Manager Transit Supervisor Unit Coordinator Territory Sales Transitions Coordinator Unit Manager Representative Translator Unit Manager/Licensed Test Engineer Transplant Coordinator Practical Nurse Therapist Transplant Secretary Unit Nurse Therapist Aide Transplant Social Unit Representative Therapy Technician Worker Unit Secretary Third Party Collector Transport Supervisor Universal Product Code Third Party Recovery Transportation Analyst Agent Coordinator University Training Tier 2 Support Transportation Manager Manager Tier 3 Engineer Transportation Services US Technician Associate USSII Trainer Tier 3 Support Engineer Transportation Title Clerk Utility Department Supervisor Manager/Assistant Tool and Die Maker Travel Administrator Utility Person Tool Crib Attendant Treasurer Utility Supervisor Tool Room Foreman Treasury Accounts Utilization Review Top Lead Treasury Manager Nurse Traffic Manager Treatment Home Social Utilization Review Traffic Supervisor Worker Specialist Trainer Treatment Lead Utrasonographer Training and Triage Nurse VA Manager Consultation Specialist Truck Driver Valet Runner Training and Trucking Clerk Vehicle Acquisition Development Manager Trust and Estate Manager Training and Manager Vendor Management Development Specialist Tuition Coordinator Vet Technician Training Associate Turret Operator Vet Technician II Training Coordinator Tutor Vice President Training Lead Typist Vice President Human Training Manager Ultrasonographer Resource Director

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Vice President Client Vice President of Warehouse Supervisor Relations Product and Project Warehouse Team Lead Vice President Client Delivery Warehouse Worker Services Vice President of Vice President Clinical Product Development Warehouseman Services Vice President of Warranty Administrator Vice President Finance Project Management Weatherization Auditor Vice President Global Vice President of Weatherization Data Accounts Quality Assurance Specialist Vice President Global Vice President of Real Web Designer Regulatory Affairs Estate Web Developer Vice President Medical Vice President of Web Marketer Services Research and Weekend Manager Development Vice President of Welcome Ambassador Administration Vice President of Sales Welcome Center Vice President of Vice President of Specialist Business Development Technology Welder Vice President of Vice President/General Business Development Manager Wholesale Coordinator and Marketing Visa Specialist Wire Cut Vice President of Visit Coordinator Word Clerk Clinical Services Vocational Aide Word Processor Vice President of Work Readiness Vocational Coordinator Distribution Instructor Vocational Specialist Vice President of Workers Comp Manager Vocational Teacher Education & Working Foreman Community Volunteer Coordinator Writer Engagement Volunteer Registration Vice President of Manager X-Ray Floater X-Ray Mammographic Finance Volunteer Supervisor Technologist Vice President of Volunteer Tuition Finance and Human Coordinator X-Ray Technician Resources Volunteer/Manager X-Ray Technologist X-Ray/Mammographic Vice President of Volunteers Office Human Resources Technician Waitress Vice President of Yard Loader Ward Clerk International Client Youth Advisor Services Wardrobe Supervisor Youth Development Vice President of Warehouse Associate Specialist International Sales Warehouse Clerk Youth Director Vice President of Warehouse Coordinator Youth Minister Military Affairs Warehouse Manager Vice President of Warehouse Person Operations

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Attachment - C

Assorted Articles

New Jersey Business Magazine

September 2011 to June 2012

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