FIRST QUARTER 2015 – Edition 6 INTERNAL NEWS, EVENTS, BUSINESS, COMMUNITY & EDUCATION! CARGOchat When the going Saving Precious Time gets tough.... – Why couriers welcome our IAC acquisition

Even an optimist can see 2015 is The most precious going to be challenging. And since commodity in our success is interwoven with that the courier and of our clients we need to work closely express parcel together. market is time. Our BidAir Cargo has taken bold steps acquisition of the to expand our offering. Our IAC business has quickly settled down airline with its three and has been well received and the leased Boeing first of our three contracted Boeing B737 Freighters has 737F freighters is now painted in been welcomed BidAir Cargo livery. Our in-house as another step overnight express complements our in giving BidAir daytime cargo capacity on British Cargo customers more options and security requirements. “We use multiple Airways and kulula.com flights, giving greater flexibility. It brings overnight levels of cargo security, including x-ray clients more options. express under the same roof as daytime scanning, trained sniffer-dogs and BidAir Cargo also provides cargo services, thus extending the time other procedures,” says Karl. “Plus we sales and administration services to window. If a shipment is too late for the maintain a close relationship among leading airlines. Air France/KLM Cargo last passenger flight, the express courier our security people, outside experts, appointed us in to provide company may still meet tomorrow’s guards and specialist service providers cargo operational and administration deadline by using overnight express to eliminate pilferage, tampering and services. LOT Polish Airlines, which and vice versa. damage.” commenced flying between Warsaw “At the same time, we made major For some customers, time-saving Chopin Airport and ’s King investments in materials handling starts even before their vehicles dock Shaka Airport in its winter schedule systems and equipment to speed up at the airport. “We deploy in-house appointed us as General Sales Agent ground operations and save precious staff at customer operations to assist for its cargo operations. time,” says Karl Davids, Chief Operating with paperwork, sorting and labelling Recognising that animal travel needs Officer. “From the moment a customer’s of cargo and pre-advice of the cargo to be kept apart from industrial and vehicle arrives, BidAir Cargo managers on its way. This saves time on arrival commercial cargo movements, we personally oversee every phase of the as consignments can be inducted continued to develop our PetLounge operation. They expedite the docking of immediately, clearing the ramp for the concept. We welcomed aboard a very the vehicle, the sorting and processing, next vehicle. Our people also offer special passenger on Friday, December packing and loading aboard aircraft. hands-on guidance in building up a 19. The three-year old racehorse On-the-spot management facilitates skid to make it conform operationally Harry’s Son travelled on our overnight informed decisions which maximise so it can move direct to the aircraft express from Durban to aircraft capacity, ensure the highest without time-consuming re-stacking.” to run in the R1 million Grand Parade standards of service and permit direct Our customers have the option to Cape Guineas at Kenilworth, finishing contact with customers if necessary.” negotiate guaranteed space on our a creditable second. This taste of air Despite the pressure for immediacy, freighters, which will enable them to travel was a preferable alternative to all this is achieved while strictly prioritise their cargo requirements, safe Continued on page 3 complying with stringent safety and in the knowledge that this cargo will fly.

First Quarter 2015 – BidAir Cargo Chat 1 NEWS Harry’s Son Flies Business Class

Our overnight service welcomed aboard a very special passenger and entourage over a recent weekend in

December. On Friday, December 19, at 23h30, the three- R aci n g aull L aff e rty year old racehorse Harry’s Son travelled Business Class ac e book/ P on BidAir Cargo’s 737F overnight freighter from Durban to Cape Town to take part in the R1 million Grand Parade Cape try F ac e book en try Guineas at Kenilworth. Harry’s Son finished a creditable second, 1 ¾ lengths behind the favourite, Act of War s F aul L aff e rty’ Our specialist animal travel service – PetLounge – looked after the pedigree on his outward and return journeys. He was accompanied by two grooms and an assistant trainer.

“Travelling by air avoids the discomfort of a long, trai ne r P es y of photo court Harry’s Son arriving for the Cape Guineas. unsettling journey by road for the horse,” says Roberto Portugal, BidAir Cargo Operations Manager in Durban. access to the horse container easier and ensured Harry’s “The arrangements are however very exacting to ensure Son had food and drink for the journey.” the comfort and safety of the animal. We obtained the The owners, Roy Moodley, P Georgiou, Mr & Mrs D J necessary health and travel permits and liaised with the Steyn, the trainer, Paul Lafferty and jockey Piere Strydom transport contractors who delivered and collected Harry’s expressed their satisfaction with the operation. If Harry’s Son, at both airports. We positioned our ramp to make Son could speak, he would have agreed.

Winning flyers fly Lounge Air France/KLM Cargo has with Pet appointed BidAir Cargo in Tanzania Among the frequent flyers Air France/KLM Cargo has appointed BidAir Cargo in Tanzania to provide using the PetLounge in cargo handling operational and administration services. Cape Town are world- beaters and their close relatives. Cargo Chat recently caught up with Jannie and Tersia Engelbrecht of Lutzville as they were checking in their star pigeon “A1 - Shortcut” who took first prize, in the Dinokeng International Loft race in August, winning R 490 000. The bird raced from Gariep Dam near Richmond to Dinokeng near Pretoria. It flew the distance of 623 kilometres in a staggering 10 hrs 40 minutes, leaving the Karoo town at 06h30 and arriving in Dinokeng at 17h10, at an average speed of just under 60 kms per hour. The Engelbrechts race as many as 40 pigeons in a weekend. When sending birds to Gauteng, they use (Left to right) Jean-Marie Jouan, Business Development Manager – Eastern Africa ( – the PetLounge service. “The people at – Tanzania – – Djibouti – ) for Air France/KLM Cargo; BidAir Cargo’s the PetLounge know us, they are very Queen Pesa, Office Executive; Rubab Shariff, Key Account Manager for Air France/KLM Cargo; friendly and committed to the safety Aron Bureta, Accounts Manager; Johan du Toit, Country Manager Tanzania and Lilian Olweny, Sales and Marketing Manager. and comfort of our birds,” says Tersia.

2 BidAir Cargo Chat – First Quarter 2015 NEWS Linking Poland with the Republic LOT Polish Airlines is now flying to and has appointed BidAir Cargo as General Sales Agent (GSA) for its cargo operations. Sister company BidAir Services has been contracted as the Ground Handling Agent (GHA). The service connects Warsaw Chopin Airport with Durban’s King Shaka Airport, using Boeing 787 Dreamliners. The cargo capacity gives exporters a direct overnight option into Central Europe with capacity for 16 tonnes. In addition to cargo emanating from KwaZulu-Natal, we can accept consignments from elsewhere in our national and regional network. Flights are scheduled every second Thursday arriving in Durban at 18h20 and departing for Warsaw at 20h50. “The evening departure is convenient for exporters and agents sending aircargo to arrive in Eastern and Central Europe next day,” says Lenishia Naicker, Regional Manager of BidAir Cargo in Durban. “ “Poland is strategically placed with Warsaw midway between Paris and Moscow. From the Polish capital there are connections throughout Eastern Europe which is Left: Roberto Portugal convenient and cost-efficient, avoiding trans-shipment via (BidAir Cargo Ops Manager) Middle: Lenishia Naicker Western European hubs.” (BidAir Cargo Regional Manager) South Africa is Poland’s largest trading partner on the Right: Thokozani Msomi (BidAir Services – Supervisor) African continent.

Bidvest Chairman’s Award Chairman’s Award Congratulations to Martha Nakishero for the Bidvest Travel who was nominated for the Chairman’s & Aviation Group Award for the Bidvest Travel & Aviation Group. Martha, is our BidAir Cargo Regional Manager in Uganda. She has been praised for her inclusive leadership style and dedication to client satisfaction. Martha and her team have built a successful and sustainable business which is a key node in our BidAir Cargo network. Uganda’s exports to South Africa include cotton, fish, tobacco, coffee and fresh flowers. Among South Africa’s The prestigious award was won by Ashraf exports are machinery, motor vehicles Pangarker from BidAir Services. From left & aircraft and parts and accessories, to right: David Cleasby, Bernard Berson, Martha Nakishero and her husband, Wilbrod plastics, chemicals, electronics, books, Lindsay Ralphs, Ashraf Pangarker and Sikyewunda at the Annual Bidvest Chairman’s Brian Joffe. textiles, footwear and household goods. Award Dinner. When the going gets tough....

From page 1 fuel – has been reduced and this may while there may be a tough year the discomfort of a long, unsettling bring some encouragement. ahead, watch this space..... road trip. The team spirit at BidAir Cargo and Looking on the bright side, one of with our clients is better than ever and the courier industry’s biggest costs – we have plans for new services. So Garry Marshall

First Quarter 2015 – BidAir Cargo Chat 3 NEWS “Air Cargo – Africa’s Path to Sustainable Growth” AIRCARGO AFRICA 2015

Air Cargo Africa Conference and business of Imperial Air Cargo. We Exhibition takes place at the Emperors now use three contracted Boeing Palace near O R Tambo International 737-200F freighters on overnight Airport, from 25- services linking Johannesburg, Cape 27 February. It brings together the Town, and Durban world air cargo community and with road feeder connections into their counterparts from the African Bloemfontein, George and East Continent. BidAir Cargo will have a countries and East Africa. London. This operation complements strong presence in the exhibition hall Aircargo Africa 2015 gives us an BidAir Cargo’s daytime cargo and we have pleasure in inviting all our opportunity to showcase our network of operations providing airport-to- clients to visit us (see below) destinations, capabilities and business airport line-haul through the cargo model to African and International capacity of domestic carriers. In BidAir Cargo Airline Partners – airlines. addition to serving couriers, the revenue without risk or resources capacity is attractive for onward BidAir Cargo offers a flexible range of “Air freight among African carriage of incoming freight from aircargo management, administration, African and global airlines. sales and marketing services to airlines airlines grew significantly up in parts of Africa. These are both regional 10.5% year-over-year.” Visit BidAir Cargo at Aircargo Africa airlines and global carriers serving a − IATA Air Freight Market Analysis, 2015 distant outpost. Some airlines seek a November 2014 It will be our pleasure to invite you to long-term relationship: others a foothold visit us and network at AirCargo Africa and representation until they build Dedicated freighter services – 2015 during 23-25 February. Please volumes to justify their own facilities. Overnight Express contact Kayley Carelse on 011 395 1354 We currently serve more than a dozen Since we exhibited at Aircargo Africa or email her at kayleyc@bidaircargo. prestigious airlines in neighbouring 2013, BidAir Cargo has acquired the com for your personal invitation. Welcome to our new website their customers better,” says Roy Imperial Air Cargo (IAC) acquisition Solomons, Chief Commercial Officer. with BidAir Cargo, all branch managers “We invite all readers to visit www. and operational contacts are listed,” bidaircargo.com to experience the says Roy. “There is a facility for on- facilities first-hand and see how BidAir line tracking, queries and requests for Cargo has responded.” quotations.” To assist couriers in logistics planning The news section keeps visitors the features include detailed schedules up-to-date with latest industry moves of all flights in the network with aircraft such as new services and destinations, specifications for packing/handling changes to regulation, legislation purposes. The website lists addresses and procedures, cargo security and In the fast-moving CEP industry, and GPS co-ordinates of all points educational seminars that may be of communication and access to on the network for deliveries and interest. information are more vital than ever collections. On mobile phones, the “As users of overnight express That’s why BidAir Cargo (BAC) has address automatically opens in google service were used to IAC systems and invested in an up-to-date, easy-to-use maps to assist drivers. Hazardous and daytime services use BAC systems, we website to benefit users. dangerous goods regulations and other will operate them in parallel for the time “Clients asked us for improved need-to-know information is provided. being for the convenience of clients,” functionality so they in turn can serve “Since we have integrated the Roy concludes.

4 BidAir Cargo Chat – First Quarter 2015 NEWS

No-one is turned away.

For what we are about to receive. YEAR-END PARTY

Kenneth & Sister Ann Fortune with their granddaughter Hannah and the BidAir Cargo team. BidAir Cargo Cape Town the impoverished Alicedale Estate. They treated 400 youngsters to a year-end work closely with Sister Ann Fortune party at Bonteheuwel swimming pool and her husband Kenneth of the “We on 6th December. After a breakfast of Care Feeding Scheme”. hot dogs and fruit, there were hours of The company bought the stove, play in the pool. catering pots and utensils and gas Irene Butterworth, Chief Financial tanks. Shamiela houses the equipment Officer, turned swimming instructor and and prepares the food every Thursday encouraged children to learn to swim, evening at her home in Mitchell’s Plein. with some hilarious splashing results. While pupils from Bramble Way School Lunch was a chicken and sausage and local tiny tots are the first to be Hungry Bunnies braai with fresh salad. After an served, no-one is turned away. Some exhausting, fun-filled day , the children of the older residents join the queue for returned home armed with sweets and a nourishing meal of meat, vegetables party packs. and bread. Shamiela Essa, Irene and colleagues “This community is a stone’s throw spent hours organising the party and away from the international airport preparing the food. For many years where we conduct our business,” says now, the same BidAir Cargo team has Shamiela. “So we are pleased to be able given up their Friday lunchtime to man to make a difference to the lives of some a “Soup Kitchen” in Bramble Way, in of the residents.”

How they look forward to Friday.

Shamiela, Jenny and Irene spend quality time Bonteheuwel Swimming Pool Irene teaching youngsters how to swim. with the younger tots.

First Quarter 2015 – BidAir Cargo Chat 5 NEWS COME IN, CARGO ONE

The aunt’s name : “Cargo One”. This racing pigeon comes from the breeders Mr & Mrs Engelbrecht of Lutzville, regular clients of the PetLounge. Their Pigeon A1 Shortcut raced from Richmond to Dinokeng, a distance of 630 km at 1120 m per minute , leaving at 06h30 and arriving at 17h10. It won a prize of just under half a million rand. Desmond says the secret of winning is the correct diet. “It’s as necessary to a racing pigeon as a human athlete. For a sprinter (short flight) the feed must include more barley which is Desmond and Cargo One high in fibre; the stamina needed for long distance flights is provided by a The Boeing 737F aircraft at BidAir higher mielie content.” Cargo are not the only high-flyers How does one distinguish between in the life of Cape Town Operations a bird that is going to be a successful Manager, Desmond de Lange. sprinter or marathon flyer? It’s Desmond keeps the aunt of a 2006 determined by examining the million dollar marathon winner safely aerodynamics of the wing. But here secure in a loft at home. Not only does Desmond won’t disclose what the his wife not mind, she takes a great expert eye looks for exactly. “Trade interest in the aunt and even helps by secret,” he quips, with his eyes fixed feeding her. on one of those prizes. Promenade Indoor Soccer: Mitchell’s Plain “Sport has the by Brendan Brink power to unite people in a way little else can. It breaks down racial barriers, it laughs in the face of all kinds of discrimination. Sport speaks to people in a

Cargo Spurs (Maroon) way they can John, Giovanni, Tony, Morne , Glenville, Taswell, Martin understand.” Freight Eazy (Blue) Ashley, Peter, Fellowship, Bongani, Darren, Brendan, Shepphard Nelson Mandela Score: Freight Eazy 27 Cargo Spurs 12

6 BidAir Cargo Chat – First Quarter 2015