Mac In Action Mac. Driving productivity at work.

Employees like to get things done. Fast. And that’s why more and more organizations are offering Mac at work. With its ease of use, built-in tools, and seamless connection with iPhone and iPad, Mac empowers employees to do their best work. And because OS X offers integration, security, and management technologies, IT departments can easily deploy Mac into their existing infrastructures.

This book tells the story of why employees are requesting Mac at work and how IT teams can efficiently implement OS X. For more information on integrating Mac into your organization, contact your Apple Authorized Reseller or account representative. Table of Contents

|||Customer |||OS X Showcases Deployment

Discover why employees in Learn how easy it is to deploy, nearly every department and manage, and secure Mac for division want Mac at work. your organization. “Mac has become pervasive across every function in our organization—represented by the fact that nearly 50 percent of our regular employees choose Mac.”

Sheila Jordan Senior Vice President, IT Communications and Collaboration, Cisco 04.12.13 Customer Showcases

Learn how employees in just about every role—from engineering and sales to creative teams and more— are boosting their productivity with Mac. You’ll also read how OS X is creating efficiencies and innovations in a wide variety of industries today. Empowering engineers

OS X combines a solid UNIX foundation with the easy-to-use Mac interface. So engineers have a flexible platform to create and test their products. OS X supports the majority of software development languages—from Apple’s innovative new Swift to C++ and Ruby.

Mac also runs powerful scientific and engineering solutions for 3D modeling, mechanical design, mathematical analysis, fluid dynamics, and more.

Popular productivity applications like Microsoft Office run native on Mac too. So now engineers don’t need one system to do their technical work and another to check email. They can do it all on a Mac. Built-in tools, like Mission Control for expanded desktop space, give engineers and designers a productivity “Thanks to Mac running edge. And with the power and mobility of MacBook Pro and MacBook Air, technical teams can tackle projects Ruby on Rails, we’re able from anywhere. to deliver 30 percent faster than when we used another framework.”

Jesse Retchko CB-1 Manager, Software Technology Group, CareerBuilder “My advice for engineers is to move to a Mac— you’ll be able to do more with your time.”

Shean Ratliff Systems Engineer, Cisco

“The Mac gives engineers total portability combined with UNIX and Linux capabilities— that’s a major reason our engineers choose MacBook Air and MacBook Pro.”

Gail Potter Personal Computing Service Manager, Cisco Recruiting and retaining top talent

The popularity of Mac systems among college students and consumers translates into a strong preference among many employees. Mac is the computer used most often by 44 percent of today’s college students.1 So it makes sense that more and more employees—and recruits—are requesting Mac on the job. From the Mac interface, to the applications employees use every day, everything is designed to be easy and “At Kelly, we believe that intuitive. As a result, offering Mac can give organizations a recruiting edge when competing for top candidates. encouraging people to Offering Mac can also increase employee satisfaction for existing employees who prefer OS X. And with Mac as a use the computer they’re choice, IT departments can avoid the costs of training Mac users on other systems. most comfortable with is a wise investment in our employee productivity…”

Judy Snyder Senior Vice President and CIO, Kelly Services “We’re fast-moving, energetic, agile, and lean. We look for people who can hit the ground running. Mac helps us attract the top talent we’re looking for.”

Kate Giardina Manager of IT Support, CareerBuilder

“As a job candidate, the choice of Mac at Kelly signaled to me that the company was progressive and diverse.”

Mike Baker Global Infrastructure Director of Technology, Security, and Identity, Kelly Services Strengthening sales and service

Whether they’re in the office or on the road, sales teams need a powerful tool to manage their accounts. With Mac, teams can update customer data, keep in touch with prospects, and deliver compelling presentations. MacBook Pro and MacBook Air are light enough to take everywhere, yet powerful enough to tap into an array of business intelligence, ERP, and CRM applications from companies like SAP, Oracle, and Salesforce. When they’re in the field, mobile sales pros can get up to 12 hours of battery life on MacBook Air.2 Using “Our sales reps choose AirPlay Mirroring and Apple TV, they can seamlessly beam proposals to an HDTV. And Keynote, included a Mac because it’s with every Mac, empowers sales teams to create compelling customer presentations anytime, anywhere. powerful, lightweight, intuitive to use—and because a Mac makes a positive impact when meeting with customers.”

Gail Potter Personal Computing Service Manager, Cisco “I often run 5 to 10 tools at once when servicing a customer. This might include running network simulations, searching for resources, and using communication apps. Mac lets me get everything I need done for my customers flawlessly.”

Shean Ratliff Systems Engineer, Cisco Inspiring creatives

The built-in tools in OS X inspire design and marketing teams to be more productive, creative, and collaborative. With Mac, graphic designers create enticing marketing materials. Audio and film editors power through media- intense projects. And developers deliver compelling content and experiences to customers. The latest-generation Intel Core processors and high- speed graphics in Mac Pro and iMac let designers bring “The Mac Pro processor their ideas to life. Software tools that design teams use every day, like Adobe Creative Cloud, Final Cut Pro X, and chews through even the Autodesk Maya, take full advantage of Mac performance. heaviest video edits and And ultrafast flash storage lets creatives copy, open, save, and work with even the largest images and documents 3D renderings. I save at smoothly and quickly. least 10 hours per week because of that—which is priceless.”

Tom Pecha Senior Animation Artist, Link9, The CDM Group3 “The Mac encourages a creatively liberating environment that helps us move beyond the challenges of our industry—so we can create better brand experiences...”

Matt Goff Associate Partner, The CDM Group Equipping executives

Today’s on-the-go executives require instant access to information, communication, and collaboration. That’s why the thin and light MacBook Air is the tool preferred by so many top managers. With Mac notebooks, execs can tap into and analyze corporate data, review dashboards, and push communications— all on the run. Because Apple has designed Mac hardware and system software to work together, Mac is less susceptible to “Mac provides a crashing and freezing. This gives executives a more reliable platform so they won’t lose important work or critical time. powerful, flexible

Technologies such as Notifications alert managers to last operating system that minute changes in schedules and breaking news. For easy collaboration, OS X supports AirDrop, which allows files to helps us to drive be shared wirelessly with other Mac computers nearby. With Handoff, executives can start writing an email on their innovation no matter iPhone, and then pick up where they left off on their Mac 4. So today’s execs can quickly transition between an iOS the project.” devices and Mac. 24/7.

Joshua Prince President, The CDM Group Powering IT

IT teams need a flexible and robust platform to test, deploy, and monitor information systems. OS X provides a powerful UNIX command-line experience, as well as a rich ecosystem of tools, system utilities, and productivity applications. Using the built-in Boot Camp utility, Mac can also run applications built for Windows. So what once required multiple systems—for example, one PC to run shell scripts and another to check email—can all be done on a Mac. When it comes to speed, Mac is equipped with the latest-generation Intel Core processors. So IT teams get “Mac is the ideal the performance they need to get through the most complex projects. catapult for moving the company toward greater efficiencies.”

Roger Fugett Senior VP of Information Technology, CareerBuilder Productivity for all

Every Mac comes equipped with a wealth of assistive technologies designed to help employees of all abilities maximize their productivity. This means employees with vision, hearing, physical, and motor skills disabilities can access all OS X has to offer. Powerful features, including VoiceOver, built-in braille support, and Switch Control, help employees navigate and control the Mac easily—at no additional cost. Learn more about the many accessibility technologies in OS X at www.apple.com/accessibility/osx. OS X Deployment

IT departments are tasked with choosing the best tools for their employees. With more and more employees requesting Mac, many IT departments are looking to deploy, secure, and manage more Mac computers today.

OS X is designed with built-in capabilities that allow IT to integrate Mac within existing infrastructure and processes. OS X also includes powerful management capabilities for configuring and deploying Mac systems quickly, along with controls for securing and managing Mac. In fact, with mobile device management (MDM) and configuration profiles, Mac computers can now be managed the same way IT teams manage iOS devices. And advanced security technologies offer enterprise-grade protection for corporate data on Mac systems across the entire organization. “We quickly demonstrated that there’s no cost disadvantage to deploying Mac.”

Nicole VanHaren Director, Global Infrastructure, Client & Collaboration, Kelly Services Integration

With OS X and built-in support for a wide range of network infrastructures, Mac can integrate seamlessly into enterprise environments—often without changes to IT and business processes. With a few simple settings, IT departments can configure Mac to give employees secure access to key enterprise resources like corporate email, calendars, and contacts. And a range of integration options let employees take advantage of many other OS X benefits. Mac fits easily in Active Directory environments, ranging OS X also includes native support for Microsoft Exchange. from the most basic to the most detailed integration Setup is as easy as typing in a user’s email address and environments. IT departments have the option to join Mac password. So Mac users can use the same Exchange computers to Active Directory manually using built-in tools in data for Mail, Contacts, Calendar, Notes, and Reminders OS X. Or they can automate the process using configuration as they do for other Exchange-compatible clients, including profiles that can be built with OS X Server Profile Manager Outlook. Many powerful features, including Global Address or MDM applications. And IT can leverage Active Directory List (GAL) and LDAP queries, are supported without any to authenticate users and enforce password policies for all additional software. computers within the organization. Right out of the box, Mac makes it simple for users to quickly join available Wi-Fi networks. OS X has built-in support for industry-standard wireless network protocols to ensure that connections to both corporate and guest networks are secure. OS X also supports standard enterprise VPN technologies, such as Cisco IPSec and L2TP. “The elegance of the Mac design shows that you can have something that is a pleasure to use and yet functional at the same time.”

Colin Seward IT Senior Director, Cisco Security

OS X includes advanced security technologies that offer enterprise- grade protection for corporate computers, data, applications, and networks. A series of integrated technologies help protect Mac systems by identifying potential threats, such as malware, network attacks, and unauthorized access.

This layered approach proactively safeguards against threats and provides a secure architecture throughout, without the need for advanced configuration, additional software, or specialized tools. The Mac also meets or exceeds many industry and government regulations. The sophisticated runtime protections in OS X work at the very core of the Mac to help keep users’ systems safe. The Mac uses layers of integrated hardware and software technologies to encrypt and protect data. Mac computers make it easy for organizations and individual users to implement industry-standard encryption technologies, including full disk encryption, secure password management, and remote wipe capabilities.

OS X also has features designed to prevent the accidental exposure of private information like contacts and location. And OS X security preferences contain a range of privacy options that can be managed across installed applications and services. Technologies built into OS X help the Mac connect to secure networks, authenticate users and systems, quarantine and “Built-in security, validate incoming files, and protect data in transit. With support for WPA2 Enterprise wireless networking, OS X impressive graphics, ensures secure connectivity with Wi-Fi networks. It also includes advanced enterprise VPN technologies such as and power efficiencies per-app and on-demand connections and integrates with many popular authentication methods. Files downloaded were all reasons we from Safari, Mail, and Messages are screened to determine if they contain dangerous malware in disguise. And OS X chose Mac.” incorporates industry-standard SSL (Secure Sockets Layer), facilitating connections to secure online and internal sites. Laura Cole Project Coordinator, BiblioTech5 Management

OS X supports advanced technologies to ensure that Mac can be managed easily in medium and large-scale environments with minimal overhead. This allows system administrators to choose from a variety of centralized management options that best suit the organization’s needs. In fact, IT can often manage Mac with the same MDM solution already in place for iOS devices. “With OS X, updates that once took a help desk technician two hours per system are now done by users. Multiply that by approximately 500 users, and the Mac has given our IT team about 1000 hours back.”

Muhammad Jawad Director of Global IT Operations, CareerBuilder With configuration profiles, a wide variety of settings can be controlled and configured on OS X, including directory service binding, 802.1X configuration, and certificate distribution to Mac management. Configuration profiles allow IT administrators to set management policies that provide granular control of features, preferences, and restrictions on Mac systems. When integrated with an MDM solution, configuration profiles can be wirelessly distributed to Mac systems. This streamlines the process of securing and configuring Mac computers, as well as installing and managing applications. Key accounts, such as Mail, are set up automatically, which means employees can get up and running quickly on Mac.

These policies can be applied to individual users, computers, or groups. Configuration profiles can even be signed and locked to prevent settings from being altered, which helps to ensure that only trusted users and computers can access the corporate network and services. Additional Resources

For more information on integrating Mac into your organization, contact your Apple Authorized Reseller “It’s an absolute fact or account representative. that the Mac has BiblioTech Mac Customer Profile

CareerBuilder Mac Customer Profile the coolness factor.”

The CDM Group Mac Customer Profile Gail Potter Personal Computing Service Manager, Cisco Systems Mac Customer Profile Cisco

Kelly Services Mac Customer Profile 1. Source: Student Monitor, Lifestyle & Media, 2014 2. Battery life varies by use and configuration; see www.apple.com/batteries for more information. 3. The CDM Group is the largest global health care communications company in the world and is a member of Omnicom Group. 4. This feature requires a Mac running OS X Yosemite and a device running iOS 8. 5. BiblioTech is the first all-digital public library and is located in San Antonio, Texas.

© 2014 Apple Inc. All rights reserved. Apple, the Apple logo, AirDrop, AirPlay, Apple TV, Boot Camp, Final Cut Pro, iMac, iPad, iPhone, Keynote, Mac, the Mac logo, MacBook Air, MacBook Pro, Mac Pro, Mission Control, OS X, Retina, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Intel Core are trademarks of Intel Corp. in the U.S. and other countries. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. UNIX® is a registered trademark of The Open Group. Other product and company names mentioned herein may be trademarks of their respective companies.