EXPO ANDIGA 2018 NATIONAL CONFERENCE & CONVENIENCE &METCASH CONVENIENCE SUPERMARKETS conference sessions we will explore ways that all independents can not only compete, All of this layered with the individual character, service, and community involvement What is it that your store to deliver needs to your community that will make you the that an independent can offer like no one else, will put the heart and soul back into best store in town –from barista coffee to fresh flowers, mealsready-to-eat to a but be “Proudly Independent” and successful in an increasingly tough market. We continue our “Best Stores in Town” theme, and throughout the Expo and

2018

Welcome the grocery shopping experience. Proudly Independent gourmet deli offering? - tothe GOLD COASTCONVENTION&EXHIBITION CENTRE ANDTHESTAR GOLDCOAST SUNDAY 8TH·MONDAY 9TH·TUESDAY 10THJULY 2018 starting Lotus in 1993. Officer of Tesco Lotus since 2004. He was instrumental in moving to Fresh &Easy, as the he served Chief Executive Fresh &Easy Neighbourhood Market Inc. from 2008. Before as anJeff Executive served Vice President of Operations at for Turkey Tesco at Kipa. Most recently, Jeff was Chief Executive Officer of Operations States, Europe, Asia, Central America, and the Middle East. across domestic and international businesses in the United Jeff has over 40 years of international experience with acombined sense of achievement! about our core values and community spirit. End the session Enjoy ateam building and networking exercise while thinking Collaborate, communicate and focus on the big picture. hidden message and abit of work to be done! This quickfire is activity designed to be fun, but there is a IGA NATIONAL CONFERENCESESSION–SUNDAY/MONDAY late. should That you get warmed up for is what to come for the next three days. The business sessions will provide We kick off with an opportunity to come together to create something great and achance to network, so don’t be What agreat line-up we have for you this year; the morning conference sessions should not be missed by anyone! challenging change, and advocating for asafer social media environment and moving towards equality for women. This year we will be holding aQ&Asession where retailers from all shapes and sizes will be on the to stage answer the opportunity to be inspired by leading Australian and international speakers looking world at fads and trends, We are pretty sure you will leave this year motivated and ready for your store to be the “Best Store in Town”. any question you may have, so send in your questions to: ADAMS JEFF 8:30AM-9:30AM 8TH JULY 2018 SUNDAY PICTURE THE BIG 10:05AM-10.30AM 8TH JULY 2018 SUNDAY CEO, METCASHGROUP

2018

Proudly Independent

outcomes with both our retailers and suppliers. marketing. He believes strongly in partnering for better operations, state general management, merchandise and has worked in warehousing and operations, sales, retail He has experience in all aspects of our business and 2018 was Scott appointed CEO, Supermarkets &Convenience. him being appointed CEO of ALM in December 2013. In March in business culminating the across roles various undertaking 25 years as astoreman. ago He moved across to liquor before beganScott his career with Metcash in the grocery warehouse these will be shared by both Ian and during Ben this session. and the outcomes and direction for the brand as aresult of into meetings and retailer working groups around the country, Many retailers invest asignificant amount of time and effort the coming year, supported Chairman by Deputy Ryan. Ben national council update and the focus areas of the group over Retailer Council Chairman. Ian will start the conference with a Ian has completed his second year as the National IGA [email protected] GOLD COASTCONVENTION&EXHIBITION CENTRE ANDTHESTAR GOLDCOAST SUNDAY 8TH·MONDAY 9TH·TUESDAY 10THJULY 2018 CHAIRMAN NATIONAL RETAILER COUNCIL ASHCROFT IAN 10:45AM-11.30AM 8TH JULY 2018 SUNDAY CEO, SUPERMARKETS&CONVENIENCE MARSHALL SCOTT 9:45AM-10:05AM 8TH JULY 2018 SUNDAY

Damon Winter - The Times/Redux

2018 Proudly Independent well as her Master’s work in Gastronomy Boston at University. comes from her background in culinary arts and restaurant hospitality as Her success placing at trends in alarger societal and cultural context Area. food and beverage innovation in based agency the San Francisco Bay She is Vice President, Trends &Marketing Innovation, CCD at astrategic growth and innovative product development. experience translating consumer and culinary trends for strategic brand Kara Nielsen is afood and beverage trend expert with over of adecade Childhood Resilience Foundation. and Bystander Revolution, and is afounding board member of the Monica is an ambassador for The Diana Award’s Anti-Bullying Program Price of Shame’ has viewed been over 12 million times. nominated for aNational Magazine Award. Her 2015 TED speech, ‘The In 2014, she authored an essay, Shame and Survival, which was compassion, overcoming shame, and equality for women. and addresses such topics as digital resilience, privacy, cultivating consultant who advocates for asafer social media environment Monica Lewinsky is asocial activist, aglobal public speaker and a Foundation McGrath the cricket. and to his contribution the NSW Australian of the Year Award in recognition of his dedication to ‘service to cricket as aplayer’ and later that year he was the recipient of In 2008, Glenn was named as amember of the Order of for athletes.popular and well respected His success to date has him seen become one of Australia’s most Foundation. cricket career and through his role as President of the McGrath Glenn McGrath has achieved many milestones throughout his illustrious MCGRATH GLENN 8:30AM-9:10AM 9TH JULY 2018 MONDAY VICE PRESIDENT, TRENDS &MARKETINGCCDINNOVATION NIELSEN KARA 10:40AM-11:30AM 9TH JULY 2018 MONDAY SOCIAL ACTIVIST, GLOBALSPEAKER LEWINSKY MONICA 10:05AM-10:40AM 9TH JULY 2018 MONDAY CO-FOUNDER &PRESIDENTOFTHEMCGRATH FOUNDATION

GOLD COASTCONVENTION&EXHIBITION CENTRE ANDTHESTAR GOLDCOAST SUNDAY 8TH·MONDAY 9TH·TUESDAY 10THJULY 2018 18 GOLD COAST CONVENTION & EXHIBITION 2 0 CENTRE AND THE STAR GOLD COAST SUNDAY 8TH · MONDAY 9TH · TUESDAY 10TH JULY 2018

DAY 1 - SUNDAY 8TH JULY 8:00 – 8:30 8:30 – 9:30 9:30 – 9:45 9:45 – 10:05 10:05 – 10:30 10:30 – 10:45 10:45 – 11:30

BREAK IAN ASHCROFT JEFF ADAMS BREAK SCOTT MARSHALL

AM BREAKFAST THE BIG PICTURE CONTINUOUS Chairman Group CEO CONTINUOUS CEO MORNING TEA National Council Metcash MORNING TEA Supermarkets SESSION ENDS SESSION THE STAR GOLD COAST

11:30AM – 4:30PM 4:30PM

METCASH SUPERMARKETS & CONVENIENCE EXPO PM AT LEISURE

MIDDAY GOLD COAST CONVENTION & EXHIBITION CENTRE EXPLORE BROADBEACH

DAY 2 - MONDAY 9TH JULY 8:00 – 8:30 8:30 – 9:10 9:10 – 9:50 9:50 – 10:05 10:05 – 10:40 10:40 – 11:30

KARA NIELSEN BREAK GLENN McGRATH RETAILER MONICA LEWINSKY Co-Founder & Social Activist, AM BREAKFAST Vice President, Trends CONTINUOUS President of the Global Speaker & Marketing Q&A FORUM McGrath Foundation CCD Innovation MORNING TEA SESSION ENDS SESSION THE STAR GOLD COAST

11:30AM – 4:30PM 6:30PM IGA AWARDS OF EXCELLENCE

METCASH SUPERMARKETS & CONVENIENCE EXPO PM

MIDDAY GOLD COAST CONVENTION & EXHIBITION CENTRE THE STAR GOLD COAST

DAY 3 - TUESDAY 10TH JULY 8:30 – 10:30AM

GRAB ‘N’ GO BRUNCH

GOLD COAST CONVENTION & EXHIBITION CENTRE AM

9:30AM – 3:30PM 7:00PM

METCASH SUPERMARKETS & CONVENIENCE EXPO PM GALA EXTRAVAGANZA CHRISTMAS IN JULY GOLD COAST CONVENTION & EXHIBITION CENTRE THE STAR GOLD COAST

PAYMENT OPTIONS HOW TO REGISTER AIRPORT TRANSFERS (IF APPLICABLE)

Please click on the REGISTER When you arrive at the Brisbane or Metcash Store Account button on the website Gold Coast airports, visit the shuttle https://mscexporetailers.com.au service counters and advise them that you are attending the Metcash Support is available for any Royal Rewards Supermarkets & Convenience Expo; queries you may have. you will be directed from there to board Simply contact Renee Mackin on the buses to take you to your hotel. Membership Rewards (02) 9302 0700 or by email: Points [email protected]

Credit card Proudly Independent 7 Gold Coast Hwy EXPO ENTRY ONNOMINATED DAY OFATTENDANCE GRAB &GOBRUNCH LUNCH MORNING TEA CONFERENCE SESSIONS BREAKFAST INTHEEVENTBALLROOM DAY PASS REGISTRATION GALA EXTRAVAGANZA “CHRISTMASINJULY” IGA AWARDS OFEXCELLENCEDINNER EXPO ENTRY GRAB &GOBRUNCH LUNCH MORNING TEA CONFERENCE SESSIONS BREAKFAST INTHEEVENTBALLROOM STATE COCKTAIL PARTY FULL REGISTRATION :SINGLE GALA EXTRAVAGANZA “CHRISTMASINJULY” IGA AWARDS OFEXCELLENCEDINNER EXPO ENTRY GRAB &GOBRUNCH LUNCH MORNING TEA CONFERENCE SESSIONS BREAKFAST INTHEEVENTBALLROOM STATE COCKTAIL PARTY FULL REGISTRATION :DOUBLE/TWIN REGISTRATION DAY(S) OFATTENDANCE: ACCESS TOTHEEXPOFLOORONLY ONNOMINATED T ENTRY TOEXHIBITIONONLY) EXPO ONLY REGISTRATION (NOTE:

HIS REGISTRATION ALLOWSTHEHOLDERTOHAVE Casino Drive Casino

Gold Coast Hwy *Please note: Package pricing is dependent on choice of hotel. Please website see for pricing &more details.

Gold Coast Hwy 1

Gold Coast3 Hwy This year we included your accommodation choices in with the registration packages, 6 4 2

Gold Coast Hwy

PACKAGE ®ISTRATION DETAILS 5 Old Burleigh Rd Burleigh Old 2018 so you the can select COMPLETE in package one step. ACCOMODATION MAP GOLD COAST 1 1 1 1 1 1 PEOPLE 1 1 1 1 1 1 1 1 1 PEOPLE 2 2 2 2 2 2 2 2 2 PEOPLE 4 6 3 5 1 PEOPLE 2 7 1

      Reserve ULTIQA Freshwater on the Park Mantra Broadbeach Broadbeach SofitelGold Coast Coast Resisdence Coast AVANI Broadbeach Gold Peppers Broadbeach Meriton Suites Broadbeach  The Star Gold Coast GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE THE STAR GOLDCOAST THE STAR GOLDCOAST THE STAR GOLDCOAST LOCATION THE STAR GOLDCOAST THE STAR GOLDCOAST GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE THE STAR GOLDCOAST THE STAR GOLDCOAST THE STAR GOLDCOAST AS PERINVITATION LOCATION THE STAR GOLDCOAST THE STAR GOLDCOAST GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE GOLD COASTCONVENTION&EXHIBITIONCENTRE THE STAR GOLDCOAST THE STAR GOLDCOAST THE STAR GOLDCOAST AS PERINVITATION LOCATION LOCATION

Point Point

membershiprewards.com.au/termsandconditions. Cards are issued and offered, by administered Express American required. to Subject Terms the and of Conditions Rewards Membership the program available at enrolment Rewards Membership overdue. not and standing good in kept being Account your to 1. Subject 400,000 Should option. you need payment Rewards use required to this Membership points www.americanexpress.com.au at account your onto log simply balance, points your check to American Express IGA Gold Business Card Members can Rewards now Members Card Business Membership IGA Gold use their Express American Simply check the box below for this payment type when completing registration. Minimum registration. when completing checkSimply box the type below payment for this points Australia Limited (ABN 92 108 952 085). ® Registered Trademark of American Express Company. Express American of Trademark 108 92 952 085). (ABN ® Registered Limited Australia or phone your American Express Account Manager before completing this form this completing before Manager Account Express American your phone or 1 to pay for their Expo registration as well as flight and accommodation expenses. accommodation and flight as well as registration Expo their for pay to GOLD COASTCONVENTION&EXHIBITION REWARDS EXPO USINGYOURAMERICANEXPRESSMEMBERSHIP ATTEND THEMETCASHSUPERMARKETS&CONVENIENCE CENTRE ANDTHESTAR GOLDCOAST SUNDAY 8TH·MONDAY 9TH·TUESDAY 10THJULY 2018 • 7/07/18 SAT • 7/07/18 SAT 7/07/18 SAT 7/07/18 SAT 1 POINTS • • 8/07/18 SUN • • • • • 8/07/18 SUN • (OR) • (OR) • (OR) • (OR) • (OR) 8/07/18 SUN • • • • (OR) 8/07/18 SUN • 9/07/18 MON • • • • • 9/07/18 MON • (OR) • • • • 9/07/18 MON • • • • • (OR) 9/07/18 MON

• • 10/07/18 TUE • • • 10/07/18 TUE • • • 10/07/18 TUE • 10/07/18 TUE .

Reindeer, elves and Santa Claus – Twas months before Christmas Must be Christmas in July! And did what Ispy?

2018

AWARDS OFEXCELLENCE THE EXPO Dress code for the event is lounge suit/cocktail dress. Star Gold Coast commencing 6.30pm at sharp. This prestigious night will be held once again in the Event Ballroom of The tickets are $240 (Inc. GST). Additional tickets can be requested the at time of registration. Additional of Excellence dinner. Each single full registration is eligible for one ticket. Expo and National IGA Conference is eligible for two tickets to the Awards Each double full registration for the Metcash Supermarkets &Convenience there to find out! dinner. Who will take away the National Retailer IGA of the Year Award? Be One of the biggest highlights of the year is the Awards IGA of Excellence There will be plenty of prizes to be won, so don’t miss out! have to offer. make sure you take advantage of the great show deals our supplier partners of course there are fantastic deals to be had, so bring your deal book and can help you build your business and make your store The Best in Town, and Come and talk to the suppliers as they present new products and ideas that Tech Zone, and Fit-out and Refurbishment specialists on hand. of business growth, ahuge Fresh Food Arena, Catchpro 3, Brand Tool, IT the Expo floorcan that provide you with support in identifying opportunities on offer throughout Australia and the world. We have dedicated areas on Come be inspired! This year’s Expo will showcase some of the best products PERFORMING LIVE GUESTS SPECIAL GOLD COASTCONVENTION&EXHIBITION ? CENTRE ANDTHESTAR GOLDCOAST SUNDAY 8TH·MONDAY 9TH·TUESDAY 10THJULY 2018 WHEN: TUESDAY 10THJULY, WHERE:EVENTBALLROOM, RED TIE BAND THE STAR GOLDCOAST 7PM –LATE