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Fall 2020

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The Martin J. Whitman School of Management Office of the Dean Suite 415 Whitman 721 University Ave Syracuse NY 13244-2450

THE POWER OF THE ORANGE NETWORK

V ISIT US ON FACEBOO KSUBSCRIBE TO OUR CHANNELVISIT US ON FACEBOOKSUBSCRIBE @WHITMANATSU CONNECT WITH US WHITMAN.SYR.EDU Eugene W. Anderson Dean Christopher Crooker Assistant Dean for Advancement Alison Kessler Director of Alumni Engagement

Whitman Magazine Fall 2020 Managing Editor/Art Direction and Design: Andrea M. Parisi G’19 (NEW) Design: Keri J. Chubb Contributors: Kevin J. Bailey George S. Bain G’06 (MAX) Maya Bingaman G’20 (NEW) Lena Blomkvist Mallory Carlson ’23 (WHIT/NEW) Brandon Dyer Kimmy Kimball G’13 (NEW) Alison Kessler Eileen Korey E. Scott Lathrop Caroline K. Reff Karley Warden ’21 (NEW/MAX) Photography: Brittany Berry ’18 (VPA), Jeremy Brinn, Ana Gil, Marilyn Hesler, 3 Ross Oscar Knight, Rachel Liz, Ryan MacCammon, Steve Sartori and Jim Vivenzio

Direct correspondence to: Editor, 36 42 Whitman Magazine, Whitman School of Management, Syracuse University, 721 University Avenue, Suite 111, Syracuse, N.Y. 13244, or [email protected].

The Whitman magazine is published semi-annually by the Martin J. Whitman School of Management and distributed free to alumni, friends, students, faculty and staff. Third-class postage paid at Syracuse, N.Y.

Past issues can be found at whitman.syr.edu/publications. Please share and recycle this magazine. If you would prefer to receive the magazine digitally rather than in hard copy or you would no longer like to receive the magazine, please email your preference to [email protected]. Table of Contents

Featuring 3 The Power of the Orange Network 15 54 2019-20 Annual Report In Every Issue

2 From the Dean 44 Class News and Notes 78 Featured Faculty Publications 80 Faculty Research

Spotlights Students: 26 Salvatore Pepe ’22 (WHIT/iSchool) 28 Marie-Jose Michel Sanchez ’21 M.S. 27 Manpreet Singh Saini ’21 MBA 29 Ying Zhang ’21 Ph.D.

Alumni: 54 35 Five Under Five: Steven Pincus ’15 36 Whitman at Work: Entrepreneur Makes Anything But Beer Nothing But Successful 38 Kimberly Boynton ’13 MBA: Hospital CEO Never Imagined Leading 72 Through a Pandemic 40 Jeff Grasso ’09: Funding the Making of Stand-Out Job Applicants 42 Collaboration Is Key for Yvette Hollingsworth Clark ’94 MBA

Faculty: 70 Faculty Stay Connected to Whitman Community by Sharing Expertise, Collaborating Through Virtual Formats 72 Supply Chain Professor Uses Innovative Spirit to Help Community FROM THE DEAN Orange Pride: Educating While Staying Healthy and Safe ur highest purpose is to prepare our students for an accelerating Oand uncertain future. As we work through a fall semester like no other, that future seems to have arrived much sooner than expected.

By the time you read these words, we will know the outcome of our decision. We will know whether we have been able to contain the virus, protect the health and safety of our campus and the local community and deliver on our promise to provide the best possible educational ex- perience for our students, given these first two priorities. We will know whether we have been able to continue with in-person instruction, possible educational and student experience, given that over-arching whether we can look forward to coming back together in January, and priority. I know that whether or not we will be able to stay together on what lessons we will have learned that will allow us to do so. campus depends on all of us continuing to care about each other and doing what’s best for our community as a whole. We know it is the right thing to do. The core of our mission is to educate our students and support their professional success. Both objectives From the very beginning, the pandemic and its challenges have brought are best pursued in person. We know there are risks, but we also out the very best in our alumni, students, faculty and staff. The remark- recognize that no course of action before us is without risk. A virtual able dedication, creativity and resilience shown by the members of fall would have also presented significant risks — Risk to our ability to our Orange Family should fill us all with hope and pride. I am confident fully serve our students. Risk for students for whom our Central New that no matter what happens, we will navigate this extraordinary time York campus is safer than staying at home. Risk for students who face together and emerge even stronger on the other side. challenges learning online. Risk for faculty and staff, and many others in Central New York whose livelihoods depend on having students on Our alumni continue to play a pivotal role throughout. You have campus. Risk to our campus and the local community if many off-cam- stepped up in so many ways to help our students find internships and pus students are in Syracuse without the engagement and normalizing full-time positions, provide them with advice and mentoring, serve influence of an open campus experience. as experts in our COVID-19 webinar series, and help fund our relief efforts for students who have been hit hard by the economic impact of We know that we are well-prepared. Whitman faculty members the virus. We cannot say thank you enough, but we are so grateful to all have spent the summer revising courses to be taught simultaneously of you for your ongoing and generous support in so many ways. in-person and online. Whitman staff members have transformed our classrooms, offices and common spaces for physician distancing, and Take care of yourselves and your loved ones. Be kind and generous enhanced our classroom technology to support hybrid teaching. They with one another and especially those who are most at risk. And let’s have also devised new ways to provide one-on-one virtual advising continue to dream of a more optimistic future and keep constantly and support for our students, as well as innovative ways to enrich the moving toward it. student experience outside the classroom on a COVID-reimagined campus. Best Wishes,

I cannot predict all that the next few months will bring. No plan of battle ever survives contact with the enemy. I know there will be ups and downs. I know that we will be tested. I know that health and safety Eugene W. Anderson must remain our highest priority. I know that we must deliver the best Dean THE POWER OF THE ORANGE NETWORK

hile every issue of the Whitman magazine helps you stay plugged in to what’s happening on and around campus, much of what you’ll read Win the pages that follow revolves around some of the amazing accomplishments taking place as the School operates in the midst of a global pandemic. Certainly, the credit for this success goes to more people than we could ever name, but one thing is clear — the power of the Orange Network has been vital to making things happen. Though in locations all over the globe, our alumni are never too far away to lend a hand. This has never been more apparent, as they’ve reached across the miles (albeit virtually) to extend new opportunities in real estate, finance, entrepreneurship and other areas of business to students whose intended internships were canceled due to COVID-19. They’ve taken the time to Zoom in for one-on-one mentoring, networking events, panel presentations — and just honest talk about personal and professional growth. And they’ve offered their resources to guide students toward micro- internships and special projects that helped them build their resumes in nontraditional ways. Most of all, alumni have taken pride in helping this next generation of business leaders, just as so many from the Orange Network helped them along the way, too. WHITMAN ALUMNI NETWORK SUPERCHARGED STUDENTS WITH OPPORTUNITIES DURING CHALLENGING SUMMER

he year 2020 will long be remembered for unimaginable challenges “I had lost all hope,” says Badlani of her summer prospects in finance Tthat came with living through a global pandemic. For students at and strategy. “Many places I applied said they weren’t able to hire the Martin J. Whitman School of Management, it will also, no doubt, be this summer.” remembered as a time where disappointment was unavoidable, classes and meetings happened through a computer screen and long-planned A native of India, Badlani had stayed in the U.S. when the pandemic hit, summer internships were canceled with little warning. hoping she could find an internship. To make good use of her time, she took a class during Syracuse University’s Summer Session but leapt at However, despite these trying times, there were bright spots, as the chance to gain experience working virtually for Rookie Road. opportunities that might not have been thought possible in years past emerged through the chaos. Thanks to the commitment and agility “Mike Gursha was very helpful throughout this process. He understood of the Whitman Career Services, Alumni Engagement and Corporate the experience we had in school and how to transfer these skills into an Relations teams, as well as a willingness to help from the vast Whitman internship,” she says. “He made sure I was getting the most out of the alumni network, many students were able to secure various types of internship and gave me a lot of helpful feedback throughout the process.” experiential learning opportunities, including virtual internships and micro-internships, access to alumni through virtual panels and presenta- Gursha saw his contribution as a way to give back and find great talent. tions, and even one-on-one networking and encouragement. The efforts “A lot of people who helped me in my career were connected to the were a true testament to the commitment of Whitman alumni, staff and Whitman School and the University,” he says. “I love Syracuse, and part students, who turned adversity into opportunity. of that is wanting to provide the same kind of opportunities that were provided to me.” People log on to Rookie Road Inc.’s website (www.rookieroad.com) to learn the ins-and-outs of sports. But Aastha Badlani ’21 M.S. logged on “Whitman students, like Aastha, are very thoughtful, out-of-the-box this summer to learn about business through a virtual internship thanks to thinkers and extremely hard workers,” he adds. “We enjoyed working the digital content company’s CEO Mike Gursha ’10 (WHIT/NEW). with her so much that we are having Aastha continue with us this fall. The summer was a huge success, and our company plans to continue As a member and former chair of the Young Whitman Advisory Council, hiring many interns from Whitman in the future.” Gursha was very aware that many Whitman students were scrambling after so many plans were upended this summer. WHY NOT PICK A WHITMAN INTERN? Cheryl Lasse ’90, managing partner at SkillDirector, an online software “As the pandemic went on, we were hearing across the board about company that “helps people be great at their job,” was skeptical about students losing their internships, job cancellations or companies that taking on an intern, fearing it would require more attention than she had were not able to handle remote internships,” he says. the time to provide. However, Lasse knew she needed help with analytics and search engine optimization, and, during the pandemic, she just Gursha knew he could help, as his Portland, Oregon-based company couldn’t afford to hire another full-time employee. was already used to operating remotely with team members across the country. Rookie Road was able to hire 18 interns from the “Why would I pick a Duke student when I could get someone from Whitman School. Syracuse?” she asked herself. Not long after, she received an alumni newsletter from Whitman that highlighted the urgent need for internship “This was a totally unprecedented scenario in 2020, and we saw an opportunities — so she decided to take the lead. opportunity to step in and help Whitman students with an experience they might not otherwise have,” he says. Lasse calls her connection with Rui Wang ’21 M.S., a student in the marketing program, “Serendipity.” Most of Rookie Road’s interns worked on the content side of the business; however, Gursha hired Badlani, who is studying finance, to work on finan- “Rui was not only a Whitman master’s student, but she already had cial modeling and strategy, an area of the business he was looking to scale.

4 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY “This was a totally unprecedented scenario in 2020, and we saw an business experience,” says Lasse. “Little did I know, she would also be opportunity to step in and help Whitman everything I needed her to be.” students with an experience they might not otherwise have.” Wang was equally excited to join SkillDirector. “It’s not always easy for Mike Gursha ’10 (WHIT/NEW) international students to network and get internships, so the resources CEO, Rookie Road at the University become our network,” she says of the help she received when the Whitman Career Center connected her with Lasse.

“I am so grateful to have worked with Cheryl,” Wang says. “She was so “I had lost all hope. Many places I very patient with me. She didn’t treat me like just an intern. We talked a applied said they weren’t able to lot, and she always explained why a situation happened, while also being hire this summer.” willing to apply my recommendations to problems that the company or Aastha Badlani ’21 M.S. its customers had.”

Lasse valued Wang for her ability to work independently. “I’d say, ‘Here are things I need done. What do you need from me to get started?’ and she’d run with it. Wang had past professional experience in marketing and knew how to be efficient, respond rapidly and execute tasks. I could not have been luckier to find someone that good,” says Lasse. “Rui was not only a Whitman master’s student, but she already had business “I’m a huge Syracuse promoter,” Lasse adds. “The University gave me experience. Little did I know, she would a scholarship when I needed it, and I am a pay-it-forward kind of girl. also be everything I needed her to be.” Despite my initial reservations about taking on an intern, I would Cheryl Lasse ’90 Managing Partner, SkillDirector definitely do it again.”

MAKING THE MOST OF A “CRITICAL SUMMER” Scott Mueller ’21, a finance major with a minor in information man- “I am so grateful to have worked with agement and technology from the School of Information Studies at Cheryl…She didn’t treat me like just Syracuse University, admits he was a little late to the game in applying an intern.” for internships, as he had spent a semester abroad in Madrid. Still, the Rui Wang ’21 M.S. rising senior knew he couldn’t let the summer of 2020 go to waste.

“My fear was that this was the critical last summer before graduation. What was I going to do?” he says. Mueller thought at the very least he might learn a couple of programming languages, but instead he received the opportunity to do so much more. “I know that Whitman provides its students with a great foundation to Alison Kessler, director of alumni engagement, had reached out to the prepare them, so it only made sense Young Whitman Advisory Council to see if any members could assist in to offer an opportunity to a current replacing lost internships by offering remote opportunities at their firms. student...” Daniel Folkman ’12, vice president, strategy and chief of staff at goPuff, Daniel Folkman ’12 responded with a willingness to help. Folkman and Mueller were VP, Strategy and Chief of Staff, goPuff connected, and the opportunity evolved from there.

Once Mueller received the internship, he particularly enjoyed the freedom the virtual experience gave him to see different parts of the “My fear was that this was the critical business, work with brand partners and brand insight teams, and use last summer before graduation. What his analytics know-how on the database management side. Mueller was I going to do?” was also drawn to the workplace culture at goPuff, one that prioritizes Scott Mueller ’21

WHITMAN | FALL 2020 | 5 “I wanted to help give some wisdom from adults to let students know that every life or career has ups and downs, Information Studies and psychology from the College of Arts and chapters or seasons come and go, and Sciences. She was frustrated after applying for many internships and you can learn from all of them. It’s hearing nothing back. Living in Dubai, she decided to focus on her own going to be OK.” personal and professional development with a food blog and her love of Chris Carona ’85 photography, as well as a group initiative to virtually teach presentations Financial Advisor, Morgan Stanley skills to underserved populations in her native India.

When Kyle Danzey, assistant director of Whitman’s Career Center, messaged Jethi about a micro-internship opportunity with Carona and “We immediately bonded. She shared Morgan Stanley, the ambitious young Whitman student was delighted. so much about being a woman in such an important position in her company… “We immediately bonded,” says Jethi of meeting Carona. “She shared so She was so welcoming and agreed to be much about being a woman in such an important position in her company my mentor.” and how she had once been told by an older male financial advisor at her firm that, as a woman, she had to work twice as hard. She was so Diya Jethi ’22 welcoming and agreed to be my mentor. We messaged each other a lot on LinkedIn, and she was always willing to answer my questions.”

In addition to corresponding with Carona, Jethi worked one to two hours a week for Morgan Stanley on an investment stock challenge. “I was told, ‘Here’s a million dollars; create a diverse portfolio,’” she explains. collaboration and innovation, especially since he had expected to be working in a more traditional corporate environment. Jethi walked away from the experience with a greater knowledge of the business and a sense of empowerment, as well as a mentor she knows she Folkman was pleased goPuff and the Whitman School could work together can turn to as she continues to make her way into the business world. to benefit Mueller. “Gaining work experience during my time at Syracuse was incredibly valuable,” he says of his willingness to step forward. “I know OTHER WAYS ALUMNI ANSWERED THE CALL that Whitman provides its students with a great foundation to prepare Virtual internships weren’t the only resources made available to Whitman them, so it only made sense to offer an opportunity to a current student students during summer 2020. While Whitman alumni are always willing looking to work hard and learn in a tech environment.” to lend a hand, the challenges of 2020 were not lost on them. Alumni stepped up in different ways to help students gain a foothold into a com- Chris Carona ’85, financial advisor at Morgan Stanley and a Syracuse pany and explore industries through virtual panels, career conversations University Trustee, credits her career start to an internship through the and one-on-one mentoring. Following are examples of some of the other Whitman School and understands the importance of building a solid virtual interactions Whitman alumni have had with students and their network, particularly for women entering the business world. She and alma mater over the past several months: colleagues felt compelled to offer an opportunity for students to learn from and engage with finance professionals during a time when in-person Jacob Haworth ’11, head of supply chain at Icelandic Provisions, partic- interaction was halted and internships were at a premium. ipated in the Alumni Rush Hour series, one-on-one career exploration and coaching sessions offered virtually to connect students and alumni. “There was so much disappointment this year revolving around things “Whitman’s ability to engage with its alumni in unique ways through the that are hard to understand when you are in your 20s,” says Carona, pandemic is further proof it has its students’ best interests at heart. Giving citing her own 20-something daughters’ experiences, including one who back to the students is the least I can do, considering how well Whit- attends Syracuse University. “I wanted to help give some wisdom from man set me up for success in my career,” he says. “Touching base with adults to let students know that every life or career has ups and downs, accomplished alumni was always one of my highlights at Whitman — and chapters or seasons come and go, and you can learn from all of them. It’s the chance to be on the other side and help guide future Orange business going to be OK, and you’ll get to where you need to go.” leaders was a privilege.”

One Whitman student looking for direction was Diya Jethi ’22, a finance Ian C.A. Thomas ’01, senior manager financial planning and analysis at major with minors in both information technology from the School of Turnils North America, was a part of an Accounting Careers Virtual Panel.

6 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY “Touching base with accomplished alumni was always one of my highlights “Whitman has given me more than I could ever repay,” he says. “Given at Whitman — and the chance to be the challenges of the pandemic and the uncertain state of the economy, on the other side and help guide I wanted to provide support to students as they try to navigate through future Orange business leaders was these unprecedented times. It is important for me, as an alum, to provide a privilege.” as much of what I’ve gained over the years to the next generation Jacob Haworth ’11 of leaders.” Head of Supply Chain, Icelandic Provisions

Margo Konugres ’12, senior managing consultant at IBM, facilitated an Alumni Careers Conversations session with her presentation “Navigating Your Career Search and Transferring Your Skills and Interests to the “Given the challenges of the pandemic Workplace.” She is a founding member of the Young Whitman Alumni and the uncertain state of the economy, Council and the new chair of the events committee. “I think it was I wanted to provide support to students particularly important to give back because everything was so uncertain. as they try to navigate through these It was important to reassure students that just as they were unsure of unprecedented times.” their futures, so were the companies that were hiring them,” she says. “I Ian C.A. Thomas ’01 thought all the students were very engaged and interested in how they Senior Manager Financial Planning and Analysis, could better themselves between graduation and finding a job. I was Turnils North America even more impressed with those who had jobs but still chose to join the conversation. That said a lot about the caliber of student that Syracuse University, particularly the Whitman School, recruits.”

Katherine Caminero ’15, marketing strategist for UBS Evidence Lab “I think it was particularly important Innovations, participated in the virtual Whitman Women in Finance to give back because everything was so panel. “In this new virtual environment, it’s fair to say that many uncertain. It was important to reassure people feel challenged, uncertain and nervous for what’s to come,” students that just as they were unsure says Caminero. “It was important for me to participate on the panel to of their futures, so were the companies reassure students that everything will be OK. I really admired how open that were hiring them.” and honest they were in sharing their own thoughts and experiences. Margo Konugres ’12 Senior Managing Consultant, IBM They asked many questions about how to navigate the corporate world in this virtual environment and asked for advice on what they could do to continue to expand their network.”

Tracy Barash ’89, vice president of marketing for Turner Sports at “It was important for me to participate on WarnerMedia, participated virtually as a speaker for the MBA@Syracuse the panel to reassure students that every- Women in Leadership residency held this summer. A highly committed thing will be OK. I really admired how alumna, she is a member of the Whitman Advisory Council, past open and honest they were in sharing president of the Syracuse University Alumni Association Board of their own thoughts and experiences...” Directors and a former member of the Syracuse University Board of Katherine Caminero ’15 Trustees. “During these challenging times, it was even more important to Marketing Strategist, UBS Evidence demonstrate to our students that alumni were there to support them,” Lab Innovations says Barash. “Our conversations during the residency program revolved around leadership, personal growth and networking — specifically the importance of these topics for career growth and development for women. We explored the significance of networking, both within an “During these challenging times, it was organization and externally. I emphasized how networking within my even more important to demonstrate company helped me obtain the role I have now and also stressed how to our students that alumni were there the Syracuse University network has been extremely instrumental to my to support them...We explored the personal and professional growth.” significance of networking, both within an organization and externally.” by Caroline K. Reff Tracy Barash ’89 VP of marketing, Turner Sports at WarnerMedia

WHITMAN | FALL 2020 | 7 ALUMNI STEP UP TO PLACE REAL ESTATE INTERNS FROM BOCA TO BUFFALO

hen Liam Pierce ’21 interned in New York City in the summer of Thankfully, Whitman staff was able to leverage alumni with real estate W2019 through the Fetner Architecture and Real Estate Collab- ties from cities around the country to keep the program going strong. orative Summer Program, he couldn’t believe he was lucky enough to be selected to work at his first choice in firms: Fetner Properties Inc. Pierce, Khalil Hamrouni ’22, who is double majoring in real estate and business a double major in real estate and finance at the Whitman School, calls management, lives in Binghamton, New York, and had originally the Fetner Program “the Holy Trinity” for the networking, academic and received an internship placement in New York City. When COVID-19 professional experiences it provides. hit, however, he was reassigned virtually to Blue Cardinal Capital, a real estate investment firm in Buffalo, New York, about 400 miles from his Liam’s internship was part of the inaugural year of the experiential original destination. learning initiative in New York City for students from the Whitman School and the Syracuse University School of Architecture, combining Hamrouni couldn’t have been more excited, however, for what was his internships at architecture, finance or real estate firms with classwork and first internship experience. Blue Cardinal Capital focuses on finding other programming that tapped into the vast University alumni network locations in need of stabilization. While Hamrouni was not able to in the Big Apple. disclose details of the project he worked on during his internship, he says, “I was really excited and loved the community involvement and outreach. The program was made possible through the generosity of Syracuse I was able to work with lawyers, mayors and city council, and it was University Trustee Harold “Hal” Fetner ’83, and his wife, Nina. After the interesting to see all the working parts come together and see changes success of the first year of the program another group of students was brought back to a community that hadn’t had the stabilization it needed preparing to intern at various New York City firms this past summer in years.” when the unthinkable happened. The city became the epicenter of the COVID-19 pandemic, and on-site internships that had been secured He also credits his mentor, Robert Richardson ’93, managing partner through the Fetner Program were canceled as businesses sent employees of Blue Cardinal Capital, for making the experience so valuable. “Who home to work and offices essentially shut down. The Whitman Career gets lucky enough to have access to the CEO as a mentor?” Services, Corporate Relations and Alumni Engagement teams went says Hamrouni. “He was super inspiring and very helpful to work to find new opportunities and to work with firms to transition to me.” internships into remote experiences for the students. Richardson was happy to assist. “The internships I did as a student at “Fetner Properties focuses on a very niche part of development in New Syracuse were so influential in my career path and academic choices that York City, and the firm works with the city to create unique compromises I couldn’t sit by and see motivated students lose the opportunity because and plans that utilize underused sections of land or air rights,” says Pierce. of a once-in-a-lifetime disruption,” he says. “Because everything in our “They get things done that most developers wouldn’t even touch, and I organization had to be virtual this summer, it was easy to incorporate a got to be a small part of that.” student into our routines and projects. We tried to give Khalil unlimited access to see how the various teams within our company attack a Pierce credits Chris Grant ’12, associate in acquisitions and development development. I think he had a great world experience and hopefully a at Fetner, for mentoring him in both 2019 and 2020. “I’m very thankful better sense of what role he might like to be pursue.” for the generosity of Hal Fetner, and, of course, Chris Grant, who was instrumental in helping me find my way,” he says. “My first year in this WORKING IN THE CAMPUS COMMUNITY program was outstanding, because I was able to be in New York City, but Another Whitman student in the Fetner Program worked virtually the second year, even during a pandemic, didn’t disappoint either.” this summer, though the location was just blocks from the Syracuse University campus. CONTINUING CONNECTIONS OUTSIDE OF NYC While the Fetner program was created to focus on firms in New York City, Michael Young ’22, a double major in real estate and finance with a minor the pandemic made it critical to branch out geographically in order to in data analytics from the School of Information Studies at Syracuse make sure students still had opportunities despite the challenges. University, was offered a virtual internship with the Scholar Hotel

8 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY “I’m very thankful for the generosity of Hal Fetner, and, of course, Chris Grant, who was instrumental in helping me find my way. My first year in this pro- gram was outstanding, because I was able to be in New York City, but the second year, even during a pandemic, Syracuse thanks to Gregg J. Wallace ’91, owner and president of AMA didn’t disappoint either.” Financial, LLC, a Philadelphia-based company that recently added the Liam Pierce ’21 hotel to its brand.

Wallace explains that he and Gary Brandeis, business partner and president of Scholar Hotel Group, acquired a hotel near the Syracuse University campus and rebranded it as Scholar Syracuse, which gave “Who gets lucky enough to have access them a stronger connection to the community. Both men had dreamed to the CEO as a mentor? He was super of acquiring hotels near their alma maters (Brandeis is a graduate of Penn inspiring and very helpful to me.” State University, where other Scholar hotels are located). Khalil Hamrouni ’22

Being in the hospitality business, Wallace wanted to make sure the hotel was more than just operating in the community, but truly involved in it. “When it comes to giving back, both Gary and I have children currently in college who are extremely affected by the pandemic,” says Wallace, “Because everything in our organiza- whose wife Debra ’91 has a degree from the David B. Falk College of tion had to be virtual this summer, it Sport and Human Dynamics, “so being able to help anyone, especially a was easy to incorporate a student into college student, get through these unprecedented times is an honor.” our routines and projects. We tried to give Khalil unlimited access to see how Young felt he was very fortunate to be able to intern with the Scholar the various teams within our company Hotel Group. “My job was to continue to build their database of college attack a development.” towns and prospective hotels,” he says. “Even though I was unable to be Robert Richardson ’93 there in person, they did a great job not only communicating my tasks but Managing Partner, Blue Cardinal Capital also explaining the significance of my work. In a time where internships were difficult to come by, they adapted to the circumstances and made a difficult situation into an enjoyable and educational experience.”

EMPHASIZING THE IMPORTANCE OF MENTORS “When it comes to giving back, both A few years ago, Jason Isaacson ’97, founding partner and president of IP Gary and I have children currently in Capital Partners LLC, in Boca Raton, Florida, started thinking about the college who are extremely affected by importance of good mentors for his own children. The idea pushed him to the pandemic, so being able to help reach out to Alison Kessler, director of alumni engagement, and offer his anyone, especially a college student, get help to students at the Whitman School. He has since become actively through these unprecedented times is engaged with students in several ways including lecturing and mentoring. an honor.” Gregg J. Wallace ’91 When the pandemic hit and New York City-based internships were Owner and President, AMA Financial LLC falling through for students, Isaacson was asked if he’d be willing to take on a Whitman intern virtually. He agreed, and soon Ethan Innes ’22, a finance major and Fetner Program participant, was on board at IP Capital Partners. “In a time where internships were “We were game to give it a try,” says Isaacson, whose wife Tara ’96 has a difficult to come by, they adapted to degree from the College of Arts and Sciences. “We had had interns from the circumstances and made a difficult other schools who didn’t necessarily meet our expectations, but getting situation into an enjoyable and educational experience.” Michael Young ’22

| FALL 2020 | 9WHITMAN someone from the Whitman School made a real difference. Ethan is being academically trained for a place in the real world and was really thoughtful in immersing himself in what he was doing.”

Innes worked remotely with the company’s analysts, to whom he was purposely assigned to give him a taste of the daily responsibilities of the role. However, once a week, Innes had a Zoom call with Isaacson and other company leaders as a forum to ask questions and learn more about the business.

“I was originally planning on interning in New York City, but that firm was unable to take on the process remotely,” says Innes. “Jason Isaacson and IP Capital Partners stepped in for a fantastic, virtual internship, and I got to learn a lot about commercial real estate and real estate private equity. I’m very grateful for the knowledge and experience I gained through the process.”

Isaacson, too, was pleased with the outcome. “Commercial real estate is still a Monday-through-Friday, in-person business, but we made it work,” says Isaacson. “I wouldn’t have done it if it wasn’t fun for me; I liked helping out. It was rewarding to know we were impacting a student’s life and helping him decide what he might want to do next. It was a great experience, and we’d do it again.”

by Caroline K. Reff

“We were game to give it a try...Ethan is being academically trained for a place in the real world and was really thoughtful in immersing himself in what he was doing.” Jason Isaacson ’97 Founding Partner and President, IP Capital Partners LLC

“Jason Isaacson and IP Capital Partners stepped in for a fantastic, virtual internship, and I got to learn a lot about commercial real estate and real estate private equity. I’m very grateful for the knowledge and experience I gained through the process.” Ethan Innes ’22 10 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Dear Alumni and Friends,

Thank you for your time. Thank you for your talent. Thank you for your treasure.

Thank you for giving more when we needed more — from hiring a student or new graduate to sharing your professional perspective and career connections to supporting the Syracuse Responds and Whitman Dean’s Funds to help us help students. It hasn’t been easy, but it has been made easier, thanks to you. We aren’t quite on the other side, but we can see the light at the end of the tunnel.

There was never a doubt, but it is louder and clearer than ever, and you have helped make it so.

The Future of Business is Orange.

Sincerely, Whitman

WHITMAN | FALL 2020 | 11 [ WHITMAN BRIEFINGS ]

Preparing for a Fall Semester Like Never Before

hile the spring 2020 semester abruptly moved to online learning had already taught online when the spring semester pivoted to virtual W due to the pandemic, the Whitman School, along with the learning during the onset of COVID-19. Those who did not teach in the entire University, had the opportunity to learn from and improve upon spring benefitted greatly from the willingness of their peers to help them that experience as it put plans in place to make sure that the fall 2020 quickly adapt to this new method of teaching. semester could move forward successfully in terms of providing a healthy environment and the highest standards of education. This fall, the composition of students “required careful consideration of how to structure a course in a way that on-campus students and online While Central New York’s coronavirus statistics remained low over the students (some of whom were not able to come to campus due to health summer and into the fall, the reality of students coming to campus from or travel concerns) received a comparable learning experience,” says “hot spots” in other parts of the U.S. was of great concern, as was the ability Chernobai. of faculty and staff to support the Whitman School effectively and safely. While preparations went on throughout the summer, McKelvie sent a Members of the Whitman School’s planning team, including Associ- memo to all Whitman faculty specifically outlining teaching techniques ate Dean for Undergraduate and Master’s Education Alex McKelvie, and guidelines for adjusting classroom technique to accommodate the professor of entrepreneurship; Anna Chernobai, associate professor hybrid format. Each Whitman faculty member was tasked with figuring of finance, who was recently named the school’s academic director of out a rotating schedule of in-person and online learning, depending on pedagogical innovation; and Kevin Bailey, assistant dean of marketing/ class size and the number of students who could safely socially distance communications and chief information officer, spent much of the in assigned classrooms. The goal was to maximize classroom usage, so summer preparing for a successful fall semester, where hybrid classes that students could be in the classroom as frequently as possible. (some students in the classroom; others online simultaneously) dominated the curriculum. Faculty were also asked to do their best to accommodate students who could only attend classes virtually throughout the semester, particularly TACKLING NEW TECHNOLOGY those who were unable to return to campus and were living in different One of the priorities was preparing the Whitman School faculty to teach time zones around the world. in a hybrid format, according to Chernobai, who led virtual training sessions over the summer months to teach the technology and methods PLANNING HAD TO REMAIN FLUID needed to be successful in the classroom. Adding to the challenge was the Despite the school’s best efforts, plans remained “a fluid situation,” as need for this faculty training to be done online, primarily through Zoom. officials from the University, Onondaga County and New York State One advantage, according to Chernobai, was that many Whitman faculty closely monitored the number of COVID-19 cases on a daily basis. (In

12 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY fact, the day after McKelvie released faculty instructions, New York included approximately 150 MBA and master’s students. Overall, State’s mandatory quarantine list grew to include individuals from 34 Whitman had nearly 2,300 students eligible to be on campus and about states, in addition to the District of Columbia and Puerto Rico. This sent 1,000 graduate students in online programs. the University scrambling to be sure returning students could meet the quarantine requirements in order to start classes on time.) Other compli- The University shortened the semester for all its colleges by one week, cations included international students visa restrictions, particularly for ending classes before the traditional week-long Thanksgiving break in the large student population from China, and pandemic-related financial order to limit student travel. This required some Whitman classes to be struggles for families forced to consider whether the private university held over Labor Day weekend and three other weekend dates, with final tuition was still an option. exams planned to be given online at the beginning of December. The accelerated academic calendar kept the University in compliance with According to McKelvie, the Whitman School worked diligently to assist the New York State Department of Education’s requirements of at least students facing pandemic-related financial challenges, including adding 2,250 contact minutes for a 3-credit course. two scholarships to help families for whom a few thousand dollars made the difference in their ability to continue to afford a Syracuse University Due to the unusual teaching format, Chernobai recommended to faculty education. that students’ course grades not depend only on a mid-term and final exam but “be composed of several, diverse assignments carrying varying AND, SO IT BEGAN weights, such as homework, quizzes, groups projects and exams.” When the semester began, only four Whitman classrooms had enough capacity to hold more than 20 students at once. Still, Whitman faculty suc- All in all, Whitman faculty and students were generally receptive to the cessfully managed to teach 242 sections, including 64 graduate courses, change in schedule and the need for hybrid or online course work, as well primarily in a hybrid format. A synchronous — real-time — approach was a as the rules put in place for social distancing and safe health practices. priority for the majority of undergraduate courses, while some asynchro- In the end, those at the Whitman School understood that the planning, nous learning was deemed appropriate for a number of graduate courses. additional work and necessary changes required were the best chance of Ultimately, only 15% of classes were scheduled to be taught online only, remaining on campus and in the classroom — not to mention healthy — due to large numbers of students or faculty with health issues. for the entirely of the fall 2020 semester.

The Whitman School was pleased to welcome approximately 600 first- by George S. Bain G’06 (MAX) time students in the fall, according to McKelvie, including 120 internal transfers from other colleges within the University. Other new students

WHITMAN | FALL 2020 | 13 [ WHITMAN BRIEFINGS ]

Canceling MBA Residencies Was Never an Option hen Syracuse University made the necessary decision to pivot to Fast forward to June 2020, as COVID-19 continued to rage and travel W online learning in March 2020, Amy McHale, assistant dean for restrictions remained tight. The MBA program made the difficult decision master’s programs at the Whitman School, and her team suddenly had a to pull the plug on an 80 student in-person residency planned for Stockholm big challenge on their hands. Just a few days later, 350 students enrolled (which has since been rescheduled for June 2021), while an on-campus in the online MBA@Syracuse program were scheduled to attend four orientation residency program was moved online. different residency tracks in-person at various locations throughout the country. Due to the pandemic, that was no longer an option — but neither “We knew we had to make it work this summer, and we had the virtual was canceling the residencies. spring residency experience to build off of,” says Jenny Henderson, assistant director, student services and online operations. “It was never While students in the MBA@Syracuse program take their classes online an option to cancel the residencies outright. Fortunately, we have faculty from locations around the world, they are required to attend a minimum experienced in teaching through an online platform, and we were able to of three in-person residencies in order to graduate. These weekend-long quickly tap into their expertise. Also, our students in the MBA@Syracuse programs are held both throughout the country and internationally, program were used to online learning and already up to date on most of offering an intensive focus on pertinent business-related topics. the technologies that we offer. That made this change less of a disrupter in terms of delivering a high-quality virtual experience.” When the pandemic struck, students, faculty and guest speakers were quickly notified that the three spring residencies — Business and Taxes, The summer program ultimately consisted of nine virtual residency tracks Accounting for Small Businesses and Entrepreneurship, and Digital Story- that took place over two weekends in June. The MBA@Syracuse program telling — were being moved to an online format. Each was reduced to 40 took the opportunity to tie the learning experiences into challenges that students, prioritizing those who needed the spring residency to complete the students — most of whom are working professionals — were dealing graduation requirements. The biggest challenges, however, were how to with in real time due to the pandemic. keep students engaged online for what were typically four-hour sessions over several days, while also making sure they had the opportunity for For example, Professor of Supply Chain Practice Patrick Penfield conducted important networking and the chance to socialize. It took some innova- a residency called Global Supply Chain, a topic that has drawn great tion, according to McHale, but the spring tracks were successful, offering attention as transportation and businesses were impacted in the wake of lectures and presentations interspersed with videos, recordings, breakout COVID-19. Adjunct Instructor Robert Florence led Economic Health or groups, small group discussions, frequent breaks and virtual social activities Human Health, a residency where students discussed the pros and cons to keep attendees fully engaged. of reopening the economy while COVID-19 cases continued to rise; and

14 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Women Business Leaders Share “Infinitely Useable” Information

McHale Barash ’89

hile many of the summer residency programs focused on issues Assistant Teaching Professor of Finance Fatma Sonmez-Leopold held Wrelated to the pandemic, a more universally relevant track, Bonds 101, a residency that took a deep dive into bonds with a focus on Women as Business Leaders, proved to be extremely popular. Presented investments in a time of crisis. by Amy McHale, assistant dean of the master’s programs, this virtual residency hosted 60 female and five male students. “We leveraged our outstanding faculty talent in order to make each track very applicable to what our students were facing in their jobs now. “This topic surpassed my expectations,” says Dania Stewart ’20 MBA, se- We were living the case study, and students could see the return on nior processor, NFM Inc., who Zoomed in from North Carolina. “I wanted the investment in their degree right in front of them,” says Henderson. to hear from female leaders about what they’ve encountered in the “Having the chance to ask questions and seek advice from faculty and workplace. I was especially amazed by the experiences guest speaker their peers was a real advantage that made a true impression on those Tracy Barash ’89 (vice president of marketing for Turner Sports at who participated.” WarnerMedia and a member of the Whitman Advisory Council) shared, as well as how much she has accomplished.” While reaction to going virtual was mixed — some were relieved they didn’t have to travel; others missed the in-person interaction that had Stewart, who has a concentration in entrepreneurship, had attended a been part of the traditional experience — overall, attendees were very residency on supply chain in Munich last year and was skeptical of how impressed with both the logistics that went into creating the virtual tracks this year’s virtual program was going to compare. and the quality of information they received. “I thought it was just going to be another online class, but it was very “I’m pursuing an MBA because I recently transitioned into an operations structured and well-organized,” she says. “I’m a very busy person, but this role and wanted to be able to speak the language across the organization, was a good use of my time, as I got great ideas and had the opportunity to not just from a technology perspective,” says BJ Crane ’21 MBA, global network and discuss this topic with other women.” program manager, SAS, who has an undergraduate degree in computer science. “I was disappointed when the in-person residency was canceled, Logging in from Boston, Abby Ryan ’20 MBA, global director, marketing but I was also glad that I didn’t have to travel at a time when things were operations at SAP Concur, was disappointed when the June residency in very uncertain. The logistics of the virtual program were amazing. It Stockholm was postponed, but she really enjoyed the Women as Busi- wasn’t a free-for-all, but, instead, it was very open and communicative. ness Leaders residency. Of course, face-to-face connections weren’t possible, but there was still a really good social dynamic.” “It was a great topic and one that everyone should be learning about,” Ryan says. “Women don’t always understand their power, and men A residency slated for New Orleans has been postponed until fall 2021, don’t always understand how to be an ally. There was a great focus on but the MBA@Syracuse program is hoping to resume in-person residencies self-awareness and asking yourself the tough questions. It was a chance in 2021. to explore issues that don’t usually come up — and you could see a light bulb going on for a lot of people. There was infinitely usable information by Caroline K. Reff that came out of this residency.”

WHITMAN | FALL 2020 | 15 [ WHITMAN BRIEFINGS ]

Meghan Florkowski, director of the WISE Women’s Business Center (left) and Carolyn Tucker, administrative specialist. Photo taken before social distancing protocol.

WISE Women’s Business Center and South Side Innovation Center Help Small Businesses wo entrepreneurship programs, run by the Whitman School, priorities of our small business owners, it was important for us to change T recently received funding to help small businesses affected by our approach.” COVID-19. The WISE — Women Igniting the Spirit of Entrepreneurship — Women’s Business Center and South Side Innovation Center (SSIC) One of the courses available is the Small Business Resilience Training both acquired funding to offer more resources and support during the Program. The center offers this program at no cost, and it is designed to COVID-19 pandemic. help women small business owners prepare and respond to the economic impacts of the pandemic and its effect on their workplace, employees and WISE WOMEN’S BUSINESS CENTER customers. The WISE Women’s Business Center is funded in part by the U.S. Small Business Administration (SBA). In May 2020, the SBA awarded One-on-one counseling sessions are provided by consultants in the field WISE $420,000 for use by April 2021. The additional funding is who have practical experience as businesswomen themselves. Some supporting women-owned businesses and their needs directly related to common topics include business planning, reopening, small business loan COVID-19. Meghan Florkowski, director of the WISE Women’s Business relief, marketing and managing employees. Training and counseling delve Center, explains the funding will help the organization respond to new into each of these small business topics and more. challenges clients are facing. “Coaching helps clients during this time of uncertainty by providing “The funding is supporting targeted counseling and business training for guidance and resources, but, more importantly, a confidential space full of our clients. It has allowed the center to quickly pivot to virtual operations, heart and compassion. WISE Business Counseling goes beyond the daily adopting the technology needed to provide a high level of customer practicalities to really delve into the quiet areas that often hold female service, new online curriculum and virtual one-on-one counseling,” she entrepreneurs back. With a time, full of uncertainty, business coaching says. “As the COVID-19 pandemic continues to reshape the work and through WISE’s direction provides the added support of mindset,

16 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY El-Java Abdul-Qadir, director of the SSIC

empowerment and confidence,” says Lacey Roy-Ciciriello, WISE WBC marginalized populations in Central New York, and others who have been small business counselor and owner of Full Bodied Health. traditionally excluded from economic participation. As a result, many of the clients that we helped over the years have reached out to us for Florkowski adds that the funding was also used to help the center ensure assistance applying for federal, State and local disaster relief funds.” accessibility for all its resources and spread the word about all that WISE offers to women entrepreneurs in Central New York. A subset of SSIC clients has secured over $1.25 million in COVID-19 related disaster relief grants and loans. Abdul-Qadir has also participated SSIC in a number of online panel discussions, podcasts and news articles The Entrepreneurial Assistance Centers (EAC), through New York State’s discussing the importance of recognizing when and how to pivot business Empire State Development program, awarded the South Side Innovation products and services to meet current needs, strengthening relationships Center (SSIC) $100,000 through the end of 2020 to help the center with financial for current and former customers/clients, and shifting the work with entrepreneurs affected by COVID-19, particularly individuals mindset from surviving these unexpected challenges to thriving during from marginalized populations. The funding is being used to provide these unprecedented times. technical assistance and for additional consultants to help support the hundreds of clients who receive support from SSIC. With the help of community partners who are experts in the business community, this fall, SSIC is scheduled to host a more robust Small “The response to COVID-19 is a new reality,” explains El-Java Abdul- Business Bootcamp with two different tracts: one for early-stage Qadir ’98 (A&S), G’01 (FALK/A&S), director of the SSIC and adjunct companies and one for more established companies. professor. “We’re advising our businesses to move forward with change, but that requires a high level of support throughout our entrepreneurial Abdul-Qadir says, “The Entrepreneurial Assistance Centers’ technical ecosystem. We have helped them find the silver lining.” assistance program will support SSIC’s work to fill the gaps created by the overall economic condition of the country.” He adds that the funding will help SSIC lead clients to the suppliers, partners and resources that can help them weather the pandemic. by Kimmy Kimball G’13 (NEW) Abdul-Qadir adds, “We’re uniquely positioned to assist some of the most

WHITMAN | FALL 2020 | 17 [ WHITMAN BRIEFINGS ]

Whitman NYC Intern Persevered Through the Pandemic In the last issue of Whitman magazine, we profiled students who were taking part in the inaugural semester of the Whitman School’s NYC Abroad program, an experience that allows students to intern and study in the Big Apple. Shortly after the magazine went to press, the pandemic hit New York City hard, quickly changing circumstances for these Whitman students. But, thanks to some innovation and support, some of the interns were still able to complete their experiences. Here’s an update on one such student, Sarah Boulos ’21, who worked at Goldman Sachs in the summer of 2020.

t was a crazy time,” says Boulos of when the pandemic hit New York “Luckily, Morgan Stanley wanted to honor the contract that interns had “ICity, shutting everything down so rapidly. “Everything crumbled signed months prior. The company did cut the program from 10 to six to pieces. Little by little, fewer people showed up in the office. By weeks, but they worked very hard to make the summer possible,” she mid-March, the company announced that if you weren’t essential, you says, noting that she virtually did prime brokerage client coverage, should stay home.” working with hedge fund clients and supporting trade operations for Morgan Stanley. For three days after that, Boulos stayed holed up in her Manhattan apartment, trying to finish out the week. Her parents, both medical “New York City slowly came back to life,” she professionals, drove to New York City to take her back to her hometown says. “Retail began to open, as did outdoor of Fayetteville, New York, just outside of Syracuse. dining. People started going outside more. Monday through Friday, I worked out of “It was a very ominous time,” she says. “My dad is a physician at Crouse my apartment, and on weekends my sister Hospital’s ER in Syracuse. He knew what was going on in New York City and I would take long walks and grab and thought we might be facing the same back home.” (In fact, when some dinner. I just tried to stay busy.” Sarah moved back home with her siblings, her parents moved into her brother’s downtown Syracuse apartment in order to be closer to the In August, Boulos returned to the hospital and not risk exposing their children. They didn’t return home Whitman School to finish her senior until May.) year in a hybrid format of classes that switched between online When Boulos left New York City, she still had six weeks left at Goldman and in-person. She knows all the Sachs. Fortunately, the company let her stay on virtually, and she contin- trials of working in New York ued her work from home. City during a pandemic and completing her internships “I stayed on full-time. Considering everything that was going on, the virtually were well worth it, company was very busy. But they kept in touch with me, and we had as she recently accepted a team calls every morning,” she says. “I wasn’t left in the dark, which really full-time position in equity speaks to how the team operated.” research with Goldman Sachs following her spring 2021 “So many things were running through my head at the time — Am I going graduation. to get hired? The economy is tanking, so what does this mean for me and my job?” she says. “It was a very scary time.” “Hopefully, we’ll be back in the office by then,” she says Still, she persevered and was able to complete her internship virtually. of her new job. “But, in the However, she moved back to New York City at the end of May to begin an meantime, I still have my online internship with Morgan Stanley that she had accepted months prior. senior year.”

“My parents weren’t huge fans of the idea of me going back, but, at that by Caroline K. Reff point, I just had to live my life. I knew I would be smart about it,” she says, noting that her sister had also returned to New York City.

18 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Whitman Announces a New Major in Business Analytics

distinctive characteristic of conducting business in the 21st century Ais collecting and utilizing vast amounts of data in decision making. The Whitman School has launched a new undergraduate major in busi- ness analytics to train tomorrow’s leaders and decision-makers to turn this wealth of data into powerful insights for business.

“As we prepare students for a world of accelerating change, we recog- nize the need to ensure that our students have even stronger analytical abilities. Our new major in business analytics provides students with the ability to develop expertise in collecting, analyzing, translating and communicating data as part of their decision making. This set of abilities is increasingly important for success in the work force and meshes well as a strong complement to our functional majors,” says Associate Dean for Undergraduate and Master’s Education Alex McKelvie.

As organizations increase their reliance on data, having a command of business analytics gives job seekers a big advantage in any field. In a Gallup Poll conducted for the Business-Higher Education Forum, over two-thirds of employers anticipated that by 2021 their organizations would give preference to job candidates with skills in data science and analytics.

Companies are looking to hire graduates with quantitative analysis backgrounds who can not only harvest and analyze data, but also develop business strategies based on their findings. According to a 2016 report by the McKinsey Global Institute, “Most companies are capturing only a fraction of the potential value from data and analytics” in part due to the challenge of “attracting and retaining the right talent. ...business translators who combine data savvy with industry and functional expertise.”

Starting this fall, students in the Whitman School’s business analytics program will have the opportunity to become well versed in all facets and business applications of data and analytics. Foundational knowledge in data management and analytics for business will arm students with the skills needed to collate and manage data from disparate sources. Specializations in financial analytics and marketing analytics, as well as other related areas, will teach students to draw insights from data and effectively communicate them to inform business decisions across a wide range of contexts, from improving the efficiency of operations to fine-tuning customer experiences.

WHITMAN | FALL 2020 | 19 [ WHITMAN BRIEFINGS ]

Whitman School Makes Commitment to Lead Business Schools in Diversity, Equity and Inclusion Efforts

20 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY 020 is certain to stand out as a year when issues surrounding diversity, equity 2and inclusion consumed the country — and the Syracuse University campus was no exception. In a proactive effort, the Whitman School recently announced its commitment to being a leader among the top business schools to “produce ideas that help businesses unlock the power of diversity in driving innovation and produce leaders able to recognize and address inequities in organizations or markets,” according to Dean Gene Anderson.

“Our world faces extraordinary challenges, and we can’t afford to leave any talent on the sidelines,” he said in a recent announcement to the Whitman community. “The best business schools will foster inclusive learning communities that embrace all of their members and prepare students to lead in today’s increasingly diverse and interconnected economy.”

While diversity, equity and inclusion have been a priority in the most recent strategic plan established in 2017, the Whitman School made the decision this June to fast track its Future Now initiatives in light of recent events. In October, Anderson recently outlined specific actionable items that include • Doubling financial and scholarship support for students from underrepresented groups • Providing mandatory diversity, equity and inclusion training sessions for all incoming students • Expanding diversity, equity and inclusion co-curricular programming to all students through the IMPRESS program • Expanding opportunities for students and faculty to collaborate with community partners working with underserved populations in the community, particularly those offered by the South Side Innovation Center (SSIC) and the Women Igniting the Spirit of Entrepreneurship (WISE) Business Center • Requiring workshops and training for faculty and staff that include topics such as unconscious bias and inclusive communication • Continuing the One Whitman Talks series for faculty and staff with topics that include classroom microaggressions, and engaging in anti-racism and allyship • Implementing and monitoring the University’s new faculty hiring guidelines to increase the success rate of diverse hires • Creating virtual forums and mentor-mentee opportunities for underrepresented alumni and students • Initiating four Inclusion Student Leader Internships through Whitman’s executive director of institutional culture, Diane Crawford • Offering a second $100,000 round of diversity and inclusion research grants for topics related to diversity, equity and inclusion in management, organizations and markets; and • Launching additional fundraising initiatives in order to support and expand on the efforts set forth above.

Of the utmost priority is DiversityEdu, a series of asynchronous learning modules for faculty and staff that focuses on building inclusion skills. The Whitman School has taken the initiative to pilot this initiative now before it becomes a University- wide requirement.

According to Anderson, all of these efforts will not only help the Whitman School continue to lead but also further an atmosphere where “everyone feels valued and has the opportunity to add value.” Recent Diversity, Equity and Inclusion Efforts Reflect School’s Commitment

hroughout the summer and fall semester, the Whitman School has not only continued to prioritize its Tcommitment to critical issues related to diversity, equity and inclusion but has specifically upped its game through several initiatives meant to educate its students, faculty and staff, while also opening up greater oppor- tunities to support a more diverse campus. NBMBAA PARTNERSHIP INCLUDES FULL- graduate recruiting team participated in the NBMBAA’s 2020 virtual TUITION SCHOLARSHIP career fair in September. The Whitman School continues its partnership with the National Black MBA Association (NBMBAA), a professional organization that works “Our involvement with NBMBAA provides recruiting opportunities with MBA students and undergraduates. Current plans include work- and outreach to diverse populations, specifically at the graduate level,” ing closely with the New York City chapter of the organization, further Crawford says, adding that the relationship also provides mentorship and recruitment efforts, additional mentoring and professional development professional development for current African American students in both opportunities, and the continuation of an annual full-tuition scholarship the MBA and master’s programs. awarded to an African American student pursuing an MBA at the Whitman School. At the end of the spring 2020 semester, Crawford took part in an information session with members of the NBMBAA, as well as some The Whitman School is especially proud to offer the full-tuition scholar- Whitman School undergraduate and online MBA students. During ship each year, as it continues to pursue ways to make its MBA program this event, 16 free annual NBMBAA memberships were offered by available to a more diverse body of applicants. In 2019, Amara Moss the Whitman School to online MBA students and four went to under- ’21 MBA was the first MBA student to receive the award, and the 2020 graduates, giving the recipients greater access to the NBMBAA’s recipient is Nneka Akukwe ’20 (MAX), ’22 MBA. Applications for the many resources. 2021 scholarship are still being accepted. The Whitman School is also working with the NBMBAA’s Leaders of Working closely with the New York City chapter of NBMBAA is a logical Tomorrow program, which focuses on preparing high school students choice, given that that the city is home to many Whitman and Syracuse for careers in business management. In the spring, the Whitman School University alumni. showed its commitment by providing laptops to 10 graduating high school seniors from the New York City chapter who planned to attend “The New York City chapter is very progressive,” says Diane Crawford, college and study business and/or management. More efforts to work executive director of institutional culture at the Whitman School. “A lot of directly with current high school students are in the works, as well, its members work for NASDAQ and some of the top Big Four accounting including campus visits. This fall, 30 New York City high school students firms, so this organization provides mentorships and professional develop- planned to come to the Whitman School but, due to the pandemic, visit ment for persons of color pursuing an MBA or any master’s degree.” had to be turned into a virtual event.

The collaboration will also include greater representation at NBMBAA “Despite this year’s challenges, The Leaders of Tomorrow program is career fairs in an effort to recruit more diverse applicants to the going to be a great pipeline for us to get students of color to the Whitman Whitman School’s program. Most recently, the Whitman School’s campus,” Crawford says.

22 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY To learn more about the MBA program at the Whitman School, including the annual NBMBAA scholarship, contact Chris Wszalek, executive director, graduate admissions and student recruitment, at [email protected].

FACULTY/STAFF: ONE WHITMAN TALKS Another on-going diversity and inclusion-focused initiative is One Whitman Talks, a 10-week forum, held on consecutive Fridays for faculty and staff, that focuses on inclusive learning and leadership. Recent sessions included “The Chinese Virus: Why Anti-Asian Racism Is so Contagious,” presented by guest speaker Jonathan Wang, center director for Asian Pacific American Student Services at the University of Southern California, who addressed the need to support Asian Challenging Assumptions college students, particularly during the pandemic; and “White Privilege: About Entrepreneurship Unpacking the Invisible Knapsack,” a session that discussed how such privilege is usually invisible to those who have it. he undergraduate and master’s level elective course, Minority Tand Woman’s Entrepreneurship: Race, Gender and Entrepre- “It opened my eyes to the advantages a white person has just by the neurial Opportunity, is a hidden gem that presents perspectives on virtue of being white,” said participant Patricia Morgan, executive entrepreneurship not often studied. assistant in the Dean’s Office. “I believe this is a very important conversation we must all ponder, as we continue discussing cultural “Readings, assignments and guest speakers cover practical and theo- diversity and inclusion.” retical information on topics ranging from propensity and motivation Students, too, have had the opportunity to take a deeper dive into to performance and growth strategies,” says El-Java Abdul-Qadir ’98 diversity and inclusion. This fall, the Whitman School began One (A&S), G’01 (FALK/A&S), director of the South Side Innovation Center Whitman Talks: Safe Spaces, a series of presentations designed to and adjunct professor who teaches the course. “Our conceptualization resonate specifically with students and cover key topics like white of traditionally marginalized populations includes ethnic and racial privilege and understanding and managing implicit biases. Students also minorities, women, immigrants and refugees, individuals with disabilities had the opportunity to attend a Stop the Bias session, which helped to and veterans. We also discuss the impact of socio-economic status, educate participants on what bias is, how to recognize it and how to best cross-sectionality and socio-political factors that impact challenges and be an ally to others. opportunities entrepreneurs face in the contemporary global economy.”

In October, Dean Gene Anderson committed to continuing the One In the course, Abdul-Qadir supplements scholarly work in the field Whitman Talks series into the foreseeable future. of minority and women entrepreneurship with his firsthand experi- ADDRESSING THE NEEDS OF THE ence from the clients with whom the SSIC works, many of whom fall INTERNATIONAL POPULATION into one of those categories. In 2020, these entrepreneurs are facing challenges never before seen with the impact of a pandemic on their Another initiative is attempting to further diversity and inclusion efforts related to the University’s large international population. The Whitman small businesses and startups. Many have had to make major business School is working on a task team to help improve engagement with decisions very quickly with or without the necessary resources and international students by looking for ways to join with corporate partners funding. Creativity and innovation, as well as persistence are needed, to provide these students with more opportunities for work experience according to Abdul-Qadir, and it’s not always easy to reflect on what in the U.S. these individuals are going through.

“Our international students are being excluded from internships and “It is unique because it provides a good mix of practical and theoretical opportunities for full-time hire because of their visa status. That’s not content while engaging students to challenge their assumptions about likely to change, and we don’t have control over that,” says Crawford. “So, entrepreneurship in a manner that is both critical and empowering,” we need to be innovative in how we can develop programs and corporate he says. partnerships that use and develop their skills in the short term.”

Designed to provide a clear sense of historical and ideological perspec- Crawford recently took on several student interns in the Dean’s Office, including one international student. All of the interns were selected from tives appropriate to the phenomenon of entrepreneurship as it pertains traditionally underrepresented groups based on their “passion for inclusion, to individuals from marginalized populations, it is the first course from leadership and diversity.” According to Crawford, they are inclusion the Whitman School to be included as part of the University’s Inclusion, leaders assisting with programming, as well as educating the community Diversity, Equity and Accessibility (IDEA) initiative. through demographic and population statistics.

WHITMAN | FALL 2020 | 23 [ SPOTLIGHT ON STUDENTS ]

WHITMAN’S NEWEST CLASS OF ACCOMPLISHED & DIVERSE STUDENTS

FULL-TIME MASTER’S PROGRAMS

109

MBA M.S. in M.S. in M.S. in M.S. in M.S. in M.S. in Total Accounting Business Finance Supply Entrepreneurship Marketing Incoming Analytics Chain Students

41 Female 12 11 59 Male Countries States Represented Represented

ONLINE MASTER’S PROGRAMS 5 34 68 15 236 358

Supply Chain Accounting Business Entrepreneurship MBA Total @Syracuse @Syracuse Analytics @Syracuse @Syracuse Incoming @Syracuse Students

44 Female 3 23 56 Countries States Male Represented Represented

PH.D.

66 33 Male 2 6 Female Countries Admitted Represented for Fall 2020

24 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY UNDERGRADUATE STUDENTS

447 125 12 584 First-Year Students Internal Transfer Transfer Students Total Students Incoming Students

STUDENT-ATHLETES REPRESENTING

1 2 2 5 1 2 22 MEN’S Basketball Crew Football Lacrosse Soccer Track & Field Total Students Representing

1 2 1 1 2 1 1 Basketball Field Ice Lacrosse Rowing Softball Track WOMEN’S Hockey Hockey & Field

TOP 6 STATES 13

Countries NY CA 31 Represented Total States NJ PA 53 47 Male Female MA CT

WHITMAN | FALL 2020 | 25 [ SPOTLIGHT ON STUDENTS ]

’22 SALVATORE PEPE

Hometown: Yorktown Heights, New York Major: Entreprenurship & Emerging Enterprises and Supply Chain Management (WHIT); Information Management & Technology (iSchool) Minor: Environmental Science (A&S)

Salvatore Pepe’s ’22 initial introduction to Syracuse University was a sweatshirt that he received in middle school. Syracuse University was the first school that Pepe toured during the college process. As a young high school sophomore, he had plenty of time to make decisions, but he says, “I fell in love with the campus.”

His mother told him to keep an open mind for the next year and a half, but the deal was sealed once he received his acceptance letter and revisited campus as a high school senior. “I talked to the faculty and staff. It was such an open environment and community-oriented space,” says Pepe.

Pepe was inspired by entrepreneurs from a young age, as well as technology and “the limitless potential of computers,” which sparked his interest in earning a business degree.

During the summer between his first and sophomore years at the Whitman School, Pepe combined two of his majors as an intern at Flod, an Italian marketing agency, during his Syracuse Abroad Florence program.

“My role at Flod was primarily managing client websites, social media pages and generating content. It gave me a background in managing social media on a global scale,” he says.

Nonprofit work is another area of interest for Pepe. This summer, Pepe volunteered with a nonprofit organization, Tech-CARES, based in San Jose, California.

Pepe says, “We worked to help small businesses that had been closed due to the pandemic. I worked on social media and online sales strategies for businesses to implement.” One of his clients was a grocery store owner, who wanted to shift her business toward an online model.

Pepe enjoyed his nonprofit work and plans to continue. He was excited to begin the fall semester so that he could join the South Side Innovation Center and give back to the Syracuse community by helping local entrepreneurs and businesses.

Pepe’s experiences at Syracuse University have led to many opportuni- ties, but he admits, “The double-edged sword of being at the Whitman School and Syracuse is that there are so many things to do that it’s a little overwhelming.”

He proudly states, “The Whitman School drives home that community element, and it’s so easy to get immersed. There are overlapping circles of friends and organizations. It’s amazing meeting people and finding those connections.”

26 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY ’21 MANPREET SINGH SAINI

Hometown: Gorakhpur, Uttar Pradesh, India Degree: MBA Specializations: Finance and Business Analytics

Manpreet Singh Saini ’21 MBA earned a bachelor’s degree in information technology in 2015 from Dr. A.P.J. Abdul Kalam Technical University in India. For the following four years, he worked as a marketing strategist at a startup company in New Delhi and gained exposure to business management, which prompted him to pursue an MBA.

“At my job, I got to see many aspects of running a business. I was really fascinated by it and always wanted to be able to manage more than just the technical aspect,” says Saini. He set his mind on a graduate degree when he began working with clients and getting involved in the business beyond the technology side.

Choosing the Whitman School made sense to Saini after weighing his options and seeing the variety of courses that it offers. He was also impressed by the academic rank of the MBA program and the place- ments that graduates were finding after completing their studies.

Saini describes himself as being a “numbers guy” and is eager to learn more about financial analysis and modeling as he continues his course- work. He says, “I have a special fascination with finance, hence the decision to take more finance courses here at Whitman.”

On campus, Saini has also sharpened his skills by working as a teaching assistant for Alex Thevaranjan, associate professor of accounting, helping to teach more than 300 students about accounting. He has also taken advantage of resources and programs that the Whitman School offers, such as the Bloomberg Market Concepts Certification.

After completing his MBA, Saini hopes to work in corporate finance at an emerging technology company. “As in the derivative market, change occurs rapidly,” he says of why that sector is exciting. Eventually, Saini would like to begin consulting, first in the United States and then expanding into Asia.

He praises the Whitman School for preparing him intellectually and socially for his future. “Whitman has helped me improve my communication and analytical skills and given me a stronger career network,” says Saini. “An MBA from the Whitman School will provide an additional knowledge base and network to pursue a career in corporate finance. By leveraging my academic and professional experiences, I know I will make critical financial decisions that will enable a technology company to successfully compete in a global marketplace.”

WHITMAN | FALL 2020 | 27 [ SPOTLIGHT ON STUDENTS ]

’21 MARIE-JOSE MICHEL SANCHEZ

Hometown: Miami, Florida Degree: Online M.S. in Professional Accounting

Marie-Jose Michel Sanchez ’21 M.S. is an individual who exemplifies the term “life-long learner.” Earning a bachelor’s degree in accounting in 1993 from the University of Florida wasn’t enough, so she decided to pursue a graduate degree at the Whitman School in 1994. Fast forward to today, and Sanchez is back yet again, completing her master’s degree in professional accounting.

While at Syracuse University the first time, Sanchez had an internship with Carrier Corporation. There she was introduced to Raymond Carter, who would serve as her boss and a mentor who shaped her career decisions.

Sanchez says, “I was afforded the opportunity to understand how accounting could serve as a strategic and transformational tool within an organization. Execution upon this mindset has served as a pivotal determinant of my career successes.”

Like many, life got in the way, and Sanchez’s plan took a detour. She says, “I deviated from my path after I had my first child. As it seems, all things began and ended with him.” Sanchez is a wife and mother of four now, and she felt a need to pick up her graduate studies after her first child was accepted at Syracuse University in 2019.

“Being the child of Haitian immigrant parents, there was the constant pressure to succeed and capitalize on the opportunities they afforded me,” she says of the foundation to exceel instilled in her. “Have no regrets. Go for opportunities; you have nothing to lose.”

Working as the director of accounting at Assurance, a global insurance company, Sanchez decided that this time around an online program was the best fit. She says, “The online structure is more interactive than I expected. I truly enjoy it. I was enrolled in an entrepreneurship course in spring 2020 and am enrolled in a financial statement analysis course for fall 2020. Both are highly relevant.”

“The continued pursuit of my master’s in accounting and subsequent certification as a CPA will serve to round out my skill set, allowing me to be well positioned for future opportunities within academia and consultancy,” she says.

Sanchez is pleased that she chose Syracuse University a second time. “There is an energy at Whitman — from my fellow students to the professors — that calls for the pursuit of excellence. I reveled in that energy when I previously attended Syracuse University, and it is still there today upon my return. I have carried that unmatched Whitman standard of quality with me throughout my professional career and the mark of distinction it has provided.”

28 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY ’21 YING ZHANG

Hometown: Xi’an, China Degree: Ph.D. in Accounting

Before deciding to earn her Ph.D., Ying Zhang ’21 already knew she had a keen interest in financial research. After completing a bachelor’s degree in China, Zhang continued her studies by earning a master’s degree in investment management with a minor in computer science in 2015 from Pace University. She then completed an internship as a tax planner at a public accounting firm in New York City, where she gained a better understanding of accounting.

The opportunity to dive deeper into topics that interested her and complete research was the reason Zhang left her corporate role to pursue an academic career.

She says, “I was interested in finance and accounting research, so I decided to pursue my Ph.D. After talking to David Harris, my advisor, during the interview part of the application process, I learned that we had common research interests and that the accounting department could provide me with great support.”

Zhang’s dissertation is focused on financial reporting quality. In her study, she proposes new measures that are simpler and more effective than existing ones in this area. These measures could provide researchers and investors with new tools for conducting further research and for investment decision-making.

She says, “Professor Harris has also been a great person to work with. We are co-authoring a couple of papers with interesting topics, and these projects are providing me with a solid background to achieve my goal of becoming a solid academic researcher.” Currently, the two have three research papers under review. One paper she is proud of — “A More Efficient and Effective Objective Measure of Financial Disclosure Quality: Omissions of Seven Key Financial Statement Variables” — is currently under review at Contemporary Accounting Research, one of the top accounting research journals.

Zhang admits, “Ph.D. life is tough in many ways, but it’s a great and valuable experience that can help shape me.” Her goal is to work as an assistant professor and eventually earn a tenured position.

She says, “Choosing to earn a Ph.D. has become one of the most important choices I’ve ever made for my life.”

WHITMAN | FALL 2020 | 29 [ SPOTLIGHT ON STUDENTS ]

Dominique Visser ’20 MBA: Online MBA Program Was “Business as Usual” During Belgian Lockdown

ompleting the online MBA program in Belgium while COVID-19 Early in the pandemic, handwashing and social distancing became Belgian Chad the country locked down was “business as usual for me,” says social norms, followed by wearing of masks, initially in close quarters or Dominique Visser ’20 MBA. when using public transport. “This has now expanded to pretty much any time you are in public, especially in high pedestrian areas, whether or not “I couldn’t go out, but I always had somewhere to be,” says Visser, whose there is anyone around you,” Visser says. family moved from Burkina Faso to Belgium in August 2019 for her husband’s new assignment as the U.S. Army’s Africa Command liaison She describes distancing rules and limits of one patron per 10 square officer to the European Union and NATO. “I truly looked forward to class.” meters of floor space in supermarkets and stores. People were encour- aged to work from home and, if necessary, to ride bicycles to get to work. A native of Australia with a bachelor’s degree in languages from Western Restaurants reopened in early June with distanced seating and screens Sydney University and a background in international trade advisory, between tables. Patrons now read menus through QR codes at the tables. Visser applied to the Whitman School while her family was stationed in Burkina Faso. She sought a school with a strong online platform that The Belgian government closed schools and restaurants and canceled all was workable with the internet connectivity issues experienced in West sports and culture events as of March 13. On March 18, nonessential Africa. She didn’t apply anywhere else. travel was banned, and nonessential shops closed. In June, the Economist Intelligence Unit reported Belgium had the worst response to the corona- During the pandemic, “being part of the online MBA program was great,” virus among 21 countries in the Organization for Economic Cooperation she says, as she was already set up for remote learning, and the program and Development. Belgium received the highest possible score for its understands the challenges of balancing study, work and life from home. testing capacity but the lowest score for its death rate, which, at that time, was highest death rate per capita in the world. The biggest change was with her three children, home since mid-March, working on the family’s computers during the day and needing her “With three children and two adults and computers for roughly half of us, support. Visser put off her studies and classwork preparation until the it was a bit hectic, but so far we’ve managed,” Visser says. afternoon and after dinner, then rested before a 7 p.m. class in Syracuse started at 1 a.m. Belgium time. The schools reopened in late May with staggered start times, classes split in half with children attending on alternate days to allow for distancing in Each week in an online MBA course, students review one asynchronous classrooms, and staggered recesses and lunchtimes. A few weeks later, a (prerecorded) lecture for 90 minutes and attend one 90-minute student was diagnosed with COVID-19. The school closed for a second synchronous session, a schedule that long predated the pandemic. time on June 8.

Students enjoyed the online class camaraderie, says Eunkyu Lee, a “The kids were very sad to have waited from March to May to see their professor of marketing and Whitman’s associate dean for global friends and then have school canceled after two weeks,” says Visser. But initiatives. He taught Strategic Brand Management, a course Visser her family has stayed healthy so far. took from early April to mid-June. Life as a military family prepared the Vissers for the pandemic lifestyle. “Many students seemed to value our online class more than usual,” Lee says, “not just for its usual educational benefits, but also as a valuable “Having been in an unstable security environment in Burkina Faso [beset opportunity to stay connected with others while living and working in by jihadist violence since 2015], we had limits on our movements and isolation.” travel,” Visser says. “We are used to spending time within our four walls. Burkina didn’t have big malls or infinite options for entertainment, so for As the teacher, Lee spent more time checking on how students were the kids it was a return to that.” doing and shared words of encouragement and flexibility. “It was also good to see students show more expressions of support to one another,” The family enjoys a large collection of board games, video games, books he says. and crafts, plus Netflix and Amazon. The Vissers have moved to

30 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY California, Paris, Hawaii, West Point in New York State, Virginia and Burkina Faso, where Lt. Col. Andrew Visser has served as senior defense official and defense attache at the U.S. Embassy in Ouagadougou.

In March, the Department of Defense ordered all soldiers, DOD civilians and families not to travel from where they were stationed from mid-March until at least May. Visser praises how the U.S. Embassy in Brussels, the DOD and Belgian authorities were consistent and clear in their messaging through emails, social media and online meetings.

In choosing Whitman for her MBA studies, Visser says, “I have a soft spot for Northern New York. It was the first place I lived in the U.S., not far from Fort Drum.”

Friends who had taken distance MBA programs told her they felt isolated, with only message boards to communicate with professors and other students. Being a social person, Visser says she wanted face-to-face interaction. Learning that Whitman had the 2SU platform, the cloud- based program that provides online degree programs, nearly clinched her decision to apply only to Whitman.

“Finally, I found the admissions team at Whitman to be the most re- sponsive, helpful and accommodating to military life, so I didn’t bother to actually apply to other schools. I knew it was a fit,” Visser says. “The admissions team were truly supportive and worked with me even with a foreign accredited undergrad and my extra-long distance learning.

“I had also heard that faculty were accessible, and, I have to say, that proved to be true,” she says. “If you are willing to work and show sincere commitment to academic rigor, they will work with you.”

Her international trade background includes positions at Australian Business Limited (now the New South Wales Business Chamber) and as a market development specialist in Western Europe, the United Kingdom and Ireland for the Australian Trade Commission before she got married. In the COVID era, she’s pursuing a remote job to provide continuity between future international moves and a return to the U.S. Overseas postings are likely to continue for some time for her husband, since he is a foreign area officer.

Completing the online MBA program during the pandemic kept her grounded. She says, “I found it kept me focused on something that would ultimately benefit myself and my family.”

“I have my cap and gown as a souvenir,” she says of the disappointment of not having had a graduation on campus. “I just haven’t worn them.” by George S. Bain G’06 (MAX)

WHITMAN | FALL 2020 | 31 [ SPOTLIGHT ON STUDENTS ]

Student Innovators Created Positive Opportunities in Hard Times

OVID-19 has certainly had a negative impact on the Syracuse out to the Central New York Community Foundation for ideas and decid- C University community, but some Whitman students were able to ed to create a friendly competition to see which sorority could raise the find a small piece of the positive in recent months. And while there are most money for this important cause. surely more unsung heroes from the Whitman School out there, these are just a few examples of students who went out of their way to fight the When the University went to online learning shortly thereafter, the good fight against this deadly pandemic. sororities didn’t want to give up the effort. They were used to supporting philanthropic causes through individual on-campus sorority efforts, but A SCOOP OF APPRECIATION BROUGHT SMILES this was new territory, as they decided to continue fundraising as a group TO HEALTH CARE WORKERS through the end of May using social media. So began an 18-day friendly If you’re from the Boston area and craving a delicious scoop of ice competition with each sorority sharing the same hashtag — #SUGreeks — cream covered in “jimmies” (aka “sprinkles” to those who aren’t from and promoting the fundraiser on their Instagram and Facebook pages. In New England), then you’ve probably been to Cabot’s Ice Cream and the end, the group raised nearly $6,000 in less than three weeks through Restaurant in Newton, Massachusetts. John McCabe ’21 has worked at donations from sorority sisters, family and friends. The money was the iconic location in his hometown for the past five years. This summer, distributed by the Community Foundation’s Central New York of course, was very different. As the pandemic pushed the Boston COVID-19 Community Support Fund to help various nonprofits medical community to its limits, Cabot worked with Feed the Fight helping to counteract the economic consequences of the pandemic. Boston to distribute ice cream to health care workers at hospitals throughout the greater Boston area. McCabe was happy to brighten the “We’ve all raised money for so many great organizations in the past,” day of many health care workers by delivering ice cream treats to Beth says Jaskot, who is a dual marketing major at the Whitman School and Israel Deaconess Medical Center for those in need of a tasty boost. a biotechnology major in the College of Arts and Sciences. “This was something very different, however, because we were working together for “Delivering ice cream was very much up my alley, as it gave me the one cause, and it was especially nice because we were raising money for opportunity to engage in an area with which I was already familiar and people right in the Syracuse community.” help fight a disease the best way I possibly could,” says McCabe, who is double majoring in accounting and entrepreneurship and emerging The sororities that participated were Delta Phi Epsilon, Kappa Kappa enterprises. “Volunteering has been in my blood for upwards of 10 years Gamma, Alpha Phi, Delta Gamma, Sigma Delta Tau, Phi Sigma Sigma, now, and knowing that the ice cream was going to the people who were in Alpha Xi Delta, Alpha Gamma Delta, Delta Delta Delta, Kappa Alpha the thick of fighting COVID-19 made me feel even better about the work Theta, Alpha Chi Omega, Gamma Phi Beta and Alpha Epsilon Phi. I was doing.” JUST $3 MADE A DIFFERENCE Jack Adler ’23 was disappointed when his first year on campus at the JOINING FORCES TO RAISE FUNDS FOR Whitman School was cut short last spring, but, when he returned home to SYRACUSE COMMUNITY Pennsylvania, he was determined to do something to help the community When New York State started seeing signs of the pandemic, the presi- during such trying times. dents of 13 sororities in the Panhellenic Council at Syracuse University began looking for a way to help. According to the council’s Director of “I was inspired to start this campaign by the All-In Challenge,” he says, Philanthropic Events Nicole Jaskot ’21 (WHIT/A&S), the group reached referring to one of the largest online fundraisers aimed at food insecurity.

32 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY “I was working on my accounting homework one day, while quarantined economies and addressing mental health and the challenges of isolation. in my home, and I zoned out and began thinking of possibilities of how an The end goal of the virtual event was to unleash the entrepreneurial skills ordinary person like me could raise money for this pandemic that has put and mindsets of the world’s best innovators to unite to fight COVID-19. everyone’s life on hold.” Syracuse’s Global CoPower team, all members of the Blackstone He and his twin sister, Kate, a student at the University of Miami, together LaunchPad powered by Techstars at SU Libraries, made the Top 10 in the started the 3 Dollar Challenge, something they thought would show east division of the competition and moved onto the final round in the others that a little good from a lot of people can make a huge difference. national competition. The team addressed a challenge to harness massive And, it did make a difference. The challenge started on April 21 and distributed computing power to process vast amounts of information, raised over $7,000 in just the first 12 hours by asking individuals to using extraction and analysis in the race to tackle COVID-19. Getting donate just $3 through Venmo or a Go Fund Me campaign. Then, there faster can help researchers more rapidly design therapeutics to beat donors were asked to post a photo to their Instagram stories, tag the disease in what is the biggest research moonshot of our time. Global @3dollarchallenge and nominate other people to do the same. A week CoPower is a simple app integration that enables the addition of code to later, the 3 Dollar Challenge had reached $10,000 in donations, all of other apps, allowing users to donated unused smartphone capacity to which were donated to Feeding America, Direct Relief and the Centers initiatives that are leading this effort. for Disease Control. “I think a big part of why our team worked so well together was the fact Not long after, Adler was contacted by Makin’ Lemonade Fund, a that we were cross-disciplinary and all brought unique insights from our grassroots Gen Z campaign with over 200 high school and college past experiences to the table,” says Hollander. “This created diverse students working together nationwide to raise money for COVID-19 relief viewpoints, which helped us come up with the best solutions for funds. He and his sister decided to join forces with the group for greater COVID-19 issues.” exposure, which has resulted in approximately $100,000 in donations. The Syracuse team used a divide and conquer approach to explore SLEEPLESS NIGHTS EARNED A SPOT IN problems facing communities, the elderly, vulnerable families, businesses TECHSTARS TOP 10 and the health care and research arena. They looked for meaningful gaps Whitman students Sam Hollander ’22 (WHIT/NEW), Matt Shumer they could address while conducting scores of interviews with experts ’22 and Miles Feldstein ’23 (WHIT/iSchool), were part of a group of and potential users — quickly realizing that the magnitude of this project Syracuse University students who created Global CoPower, one of the was problematic. Still determined, it was after only 30 hours of work top solutions at Techstars Startup Weekend Remote USA. Hollander is a that they came upon the solution — Global CoPower — and by the next finance major with a dual major in advertising at the S.I. Newhouse School morning, they had executed their ideas and created a compelling pitch of Public Communications. Shumer is majoring in entrepreneurship and that led them into the finals. emerging enterprises, and Feldstein is a dual major in entrepreneurship and emerging enterprises and information technology at the School of While there is still much work to be done, the team was pleased to have Information Studies. received messages from industry experts hoping to connect on LinkedIn and asking questions about the team’s intentions to bring the solution Over 1,000 participants — including students, scientists, researchers, to market. inventors, investors, entrepreneurs, educators, health and human services experts and technologists — worked in virtual teams from various loca- by Caroline K. Reff tions across multiple time zones over one weekend in April. The purpose was to develop solutions meant to impact the challenges of the pandem- (The information on Global CoPower is an excerpt from an article written by ic. Groups tackled challenges like supporting front-line health workers, Linda Dickerson Hartsock, executive director, Blackstone LaunchPad and contact tracing, accelerating diagnosis, helping vulnerable populations, Techstars and an adjunct instructor at the Whitman School.) addressing food supply and delivery, re-energizing businesses and local

WHITMAN | FALL 2020 | 33 [ ALUMNI & FRIENDS ]

Alumni Engagement: Consistency in Crisis

ince the last issue of the Whitman mag- Sazine, much has changed and much has stayed the same. When residential instruction came to an abrupt end last spring, everyone in the greater University community had to 1 adapt to a new way of learning and living. At the same time our students, faculty and staff were navigating the COVID-19 crisis, so were our alumni and friends. Despite the unforeseen and unprecedented challenges, and in true Orange spirit, 3 the commitment of our alumni remained a constant.

Before the transition to virtual learning last semester, we were fortunate to welcome several alumni into the building to engage with students. 2

1 When asked to take time out of their visit to campus for a basketball game, Dan Beder ’92, president of Allen & Gerritsen; Whitman parent Nancy Girondo ’98 (A&S/MAX), ’16 MBA, ’18 M.S., product director at Invesco US; and Jason Isaacson ’97, president of IP Capital Partners LLC, didn’t hesitate to attend a career conversations luncheon with students.

2 Tom Brown ’07, president of the Whitman Alumni Club of Central New 4 5 York and partner at Blue Water Capital Management LLC, spent an afternoon at the Whitman School leading a personal finance workshop gifts to the Dean’s Fund as part of the Syracuse Responds effort, which for students. allowed us to assist students who were especially impacted by the pandemic. As a way to honor the perseverance of Whitman’s Class of 2020 3 Winnie Nguyen ’12, ’13 M.S., audit manager at Dermody, Burke & through an unprecedented final semester at Syracuse University,Jeffrey Brown, CPAs, LLPs, made time to share her professional perspectives Linowes ’77 (The Jeffrey Linowes Team/HALO Branded Solutions) with students during a local alumni meet and greet. donated commemorative commencement cords that were mailed to our May graduates this summer. 4 Adam Fazackerly ’96 and Amy Fazackerly, co-founders of Lay-N-Go, came to campus to work with students in Assistant Teaching Though the impact of the pandemic and pivot to a more virtual way of Professor of Entrepreneurship Elizabeth Wimer’s entrepreneurial life was challenging, it presented many opportunities to exemplify the marketing classes on a case project. continued commitment of our alumni to our school. The Orange alumni bond is extraordinary and integral to the Whitman student experience. When in-person engagement was halted due to COVID-19, there was That holds true in times of predictability and in a pandemic, and we are so no shortage of alumni who stepped up to help replace opportunities very grateful. for students to virtually explore industries and grow their career connec- tions. Dozens of alumni joined the new Whitman Connect online alumni Sincerely, and student engagement community. Others took on remote interns and helped place new graduates in full-time positions. Many sat on virtual panels, hosted small-group career conversations or held office hours for one-on-one interaction with students. Alison Kessler Director of Alumni Engagement 5 Alumni truly came through for Whitman in many ways, including financial

34 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY STEVEN PINCUS ’15

ur Five Under Five column features a Q&A with a Whitman School alumna/alumnus who graduated within the last five years. In this issue, meet Steven Pincus ’15 from Los Angeles. Pincus triple majored in entrepreneurship & emerging enterprises, management and marketing, while delving into many on-campus opportunities. He served as a board mem- O ber for the Entrepreneurship Club and Otto’s Army and worked alongside Whitman MBA students consulting for the New York State Science & Technology Law Center at the Syracuse University College of Law. Following graduation, Pincus worked in Boston as a senior associate for State Street Corporation’s client operations group and also served as a relationship consultant for the firm’s largest accounts and as a business analyst within the data governance division. Today, Pincus is a sales executive for a business intelligence performance software firm, spearheading client-facing efforts to migrate them to the cloud environment. He also helps the most strategic resellers as their account manager and has oversight of all direct customers in the Western U.S.

What factored into your decision to choose What do you do to keep balance in your life? 1 Syracuse University? 4 It seems that life is about finding the balance between a grounding My high school and I were comparing university mottos. We routine (in part, out of necessity), yet trying to intertwine novel agreed Syracuse University had one of the coolest mottos then experiences throughout each day. Other than practicing my golf and surely still now after coming to realize that a core embodiment game with the extra time due to my softball team’s undefeated of the college experience is displayed on our university seal: Suos season cut short by the pandemic, I’ve been lucky to row and swim Cultores Scientia Coronat — Knowledge Crowns Those Who Seek regularly and sometimes explore new canyon trails or bike paths. Her. If you approach an opportunity with a thirst to learn and grow, Cooking and baking special recipes for family and friends also gives you can be rewarded tenfold. To me, that means being open to new me grounding, especially when they nosh on seconds. experiences, like when this L.A. kid became familiar with novelties such as frozen freshly showered hair on the morning walk to class Do you have any advice for current students? and how to best pack a snowball. Whitman was there to support my 5 Living on campus is in many ways a microcosm of our larger academic interests with an abundance of complementary majors society. Go out of your way each semester to connect with a new enhanced by resources across campus and into the community. club or get behind a cause you care for — even through senior year, as interests and people evolve and you’ll fold into your Knowing what you know now, are there true self. Senior year appears quickly (especially after studying 2 classes you wish you had taken? abroad), and you are forced to compile your pre-takeoff checklist Dozens more. I’m grateful for the Whitman curriculum require- to enter the workforce while squeezing in as many memories as ments to take electives and introductory courses across campus you can in the whirl of it all. Be sure to prioritize time along the and could have even seen myself pursuing a complementary degree way to stop and smell the oranges. that was more liberal arts minded. I had insightful professors at Maxwell, Newhouse, and Arts and Sciences and nearly took on an anthropology minor. In the long run, the experiential courses and time spent on projects through Whitman were thoroughly worthwhile. Learning how to best apply and approach consultative, client-facing experiences for actual business scenarios gave me a jump-start in applying classroom learning to the real world — from strategy through implementation with continued mirrored refine- ment. Taking a second supply chain or real estate class would have been neat, but the exciting new business analytics offerings would have taken the cake. Can you describe the sense of pride and 3 connection with being an Syracuse University alumnus? As much as it was a part of the Syracuse University experience for me, it goes beyond athletics and a common team to root for (My fellow Otto’s Army board members won’t be too happy with me saying that.). Although separated by distance, it’s the unity of the shared intertwined Orange roots with alumni who came before and those who follow. I’ve had phenomenal discussions with other alumni about common experiences and memories, despite under- taking our coursework decades apart. I look forward to continuing to attend Whitman alumni events to connect and reconnect.

WHITMAN | FALL 2020 | 35 [ ALUMNI & FRIENDS ]

ne month after completing his master’s degree in entrepreneurship at the Whitman at Work: OWhitman School, Logan Bonney ’17 M.S. was already putting his education into practice by incorporating Anything But Beer LLC, a wholesale brewery that manufactured and distributed grain-free, gluten-free craft alcoholic beverages Entrepreneur Makes (beer alternatives) for those with dietary restrictions or food allergies.

Anything But Beer Fast forward three years later to early 2020 and Bonney, the company’s CEO, was again leaning on his entrepreneurial know-how. This time, however, it was to Nothing But Successful make sure his now expanded business survived a global pandemic. Just 30 days before New York State ordered the shutdown of dining establishments, Bonney and co-owner Brittany Berry ’18 (VPA) expanded Anything But Beer into a restaurant. The location at 201 S. Salina St., in downtown Syracuse, took in $70,000 in revenue in its first month. But, the pandemic changed everything, and the business’s income plummeted by 95%.

Faced with such a threat, Bonney relied on what he’d learned at the Whitman School, as well as the hospitality industry training this U.S. Air Force veteran received through the University’s Institute for Veterans and Military Families Entrepreneurship Bootcamp for Veterans.

As restaurants shut down during the pandemic, Anything But Beer shifted to making deliveries and re-aligning the business processes to fit the customers’ needs. “Every recipe had to be evaluated with a whole new purpose,” he says. “Our food needed to look good, taste good and be fresh right out of the box. We pivoted, and, within a week, we were able to scale fully into delivery.”

He also considered that customers in the midst of uncertain times were more careful with discretionary spending. “During a recession, people look for better value in their food and beer purchases,” he says. “So, we adjusted our offerings, while still making sure our products met our customers’ needs, and, in response, the support from the local community and our loyal customers was overwhelming.”

Despite months of restrictions, Bonney’s entrepreneurial know-how and military discipline helped Anything But Beer survive. By late summer, he was able to open patio dining and started to re-hire staff. Customers started coming back.

“We have a good niche,” he says of the business. “We started as a brewery that caters to people with dietary restrictions, so adding a restaurant was a logical extension of that — our entire grain-free menu meets every dietary restriction. Whether you are gluten-free, AIP, vegan or carnivore, we have you covered. We serve food everyone can eat and beer everyone can drink. I was able to use the skills I learned at Whitman to help me re-evaluate this business model based on research and adapt in response to this crisis.”

“It was tough, but we just made it work,” he adds. “Don’t hold on to the past, but instead address what is going on in the world now and what people need now — then do it.”

For more information, visit anythingbutbeer.com.

by Caroline K. Reff

36 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY (Editor’s note: Some of the information from this article was taken with permission from Brandon Dyer, executive writer, Syracuse University.) This page has been intentionally left blank

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Kimberly Boynton ’13 MBA: Hospital CEO Never Imagined Leading Through a Pandemic hen Kimberly Boynton ’13 MBA was studying at the Whitman style. She had to move her desk into an office space in order to properly WSchool, she never imagined that a few years later she would be social distance — something that was completely counterintuitive to her using some of the skills she acquired to lead one of Central New York’s usual way of working out in the open in the administrative suite. leading hospitals through the unprecedented challenges of COVID-19. “I have always liked to be out where employees and physicians can see “Going through a pandemic is not something you think you will ever have me and know that I’m there anytime they need me,” she says. “It’s part of on your resume,” says Boynton, who currently is the president and CEO the Crouse culture of open, honest communication. However, when the of Crouse Health, a 500-bed private, nonprofit hospital adjacent to the pandemic struck, I had to move into an office, my assistant started work- Syracuse University campus. ing from home, and the rest of the administration team had to be separated as a precaution.

“Going through a pandemic is not something you think you will ever have on your resume.”

She takes great pride in Crouse Health’s strong foundations and credits ” Despite the unusual working conditions, Crouse has managed to thrive. the mission and vision woven into the workplace culture for helping the Boynton explains, “Our physicians and our nurses have just been phe- hospital and its employees serve the Central New York community during nomenal, and it’s been rewarding to see how all of our employees have some of its most difficult days. reacted, adapted and worked together to serve patients, not only in Syr- acuse but throughout the entire Central New York region. Our employees “Health care is always undergoing a significant amount of change, even had trust in us that we were doing everything we could do. Everyone in normal times,” she says. “But, throughout the pandemic, we’ve been pulled together, and we really haven’t missed a beat.” forced to make decision and policy changes related to patients, visitors and employees multiple times — sometimes even on the same day.” While the COVID-19 virus still looms across the U.S., Crouse Health resumed elective surgeries and procedures that had been canceled during “It’s been a whirlwind, and it has caused us all an extreme amount of the height of the pandemic and brought back furloughed employees. But stress, but I know we’ve done everything we can to protect our employees it hasn’t been easy. and patients, while still providing the best health care possible to our community,” adds Boynton. “The pandemic has been a financial strain that has thrown all of our 2020 predictions out the window,” she says. “The hospital has spent $3 million One of the difficult changes for Boynton speaks directly to her leadership on personal protective equipment alone, and forecasting has become

38 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY something completely new. When you go through something like this, you find that you need to handle things differently — and even prepare for it to reoccur. You just don’t have all the answers when you’ve never had anything like this happen before.”

While Boynton may not have all the answers, she does have the experience. Not only is she president and CEO of Crouse Health, but she was previously the hospital’s chief financial officer, which has given her greater insight into the financial impact of the pandemic. It was while she was working as the hospital’s CFO, in fact, that she decided to pursue her MBA at the Whitman School.

“One of the members of the Crouse board at the time was Melvin Stith, ‘73 MBA, ‘78 Ph.D. who was then the dean of the Whitman School,” she explains. “He was the one who encouraged me to go back to school — to what was then called the iMBA program because it was taught primarily online. It was a great decision for me, as I had the opportunity to not only interact with students working in different industries all over the U.S. but also with outstanding professors who generously shared their talents and experiences with their students.”

Boynton appreciated the encouragement she received from the Whitman School, not only as she continued to work while earning her MBA, but also as she started a family.

“It took me a while to complete my degree,” she says. “At the end of my first semester, I had my son, Henry, but it was my goal to complete the program before he went to pre-K — and I did it. It might not have happened without the support I received at every level throughout my MBA program.”

In appreciation for that support, Boynton enthusiastically gives of her time and talents at the Whitman School and throughout the entire University community. Most recently, she participated on a panel at the Whitman School with other female business leaders, and she frequently speaks on campus and participates in University and alumni events.

“I love being back on campus, and I try never to say ‘no’ when asked. I’m happy to share what I’ve learned and experienced, and I really enjoy the academic environment,” says Boynton, noting that one day she might like to add teaching at the Whitman School to her list of accomplishments.

“I’m grateful that Syracuse University is a neighbor and partner to Crouse Health,” she says. “This has certainly been a difficult year, but there is also so much to be proud of. It’s a privilege to lead the team at Crouse Health during these unprecedented times.” by Caroline K. Reff

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Jeff Grasso ’09: Funding the Making of Stand-Out Job Applicants Grasso salutes three well-known Whitman personalities who taught him about relationships: Whitman Advisory Board members James D. Kuhn ’70, ’72 MBA; Hal Fetner ’83; and Tom Foley G’81, the school’s retired executive associate dean for institutional advancement.

“Without me building relationships with those three gentlemen, I would not be in the same position I am today,” Grasso says. “Dean Foley was my mentor at Whitman, who took me under his wing and introduced me to Jimmy and Hal.”

He credits an internship for Kuhn — president and head of investor services of Newmark, the fourth largest global real estate brokerage firm in the world —with creating relationships that helped him get his first job at a hedge fund and an analyst position at Silverstein.

Fetner, CEO of Fetner Properties, “would always spend time with me every time he came to Syracuse. He tried to show me the ropes of the business, not just from a technical standpoint, but from a social/ relationship standpoint,” Grasso says.

Relationships pay off over time. Grasso recalls how it took two years of networking in Poland to acquire the Ethos office and retail building in uilding a successful career in real estate is all about forming relation- Warsaw’s Trzech Krzyży Square, which he calls the Fifth Avenue of B ships. It’s a lesson Jeff Grasso ’09 learned during his days as a double Warsaw. He learned the anchor tenant, which occupied the entire major in finance and accounting at the Whitman School of Management, building, was vacating, and the owner was a fund that shunned taking and one he is passing on to current and future students with his recent gift much risk on active real estate business plans. to the school. “I convinced the seller we were the most credible group to buy the property Grasso, a senior vice president and head of acquisitions at Silverstein and was able to convince them to do so on an off-market basis, without Properties in New York City, is funding a financial modeling boot camp a broker, because of the relationship we built over those two years,” for students to help them master the skill seen as a key factor to make says Grasso. He got the seller’s bank to restructure the existing loan and them stand out as job applicants. provide below-market financing to purchase the property and redevelop it to cater to luxury retailers and blue chip office tenants. “Relationships are everything in business,” says Grasso. “They dictate who people want to work with, invest with, transact with.” He’s used his Silverstein just sold the property to Credit Suisse for a Central Eastern relationship skills over more than 10 years with Silverstein to complete European per-square-meter price record. $8 billion of real estate transactions across debt and equity strategies throughout the United States, Europe and China, including opening the Paying it forward motivated Grasso’s gift to the school. firm’s offices in both international locations. “My professional career has immensely benefited from the generosity of Relationships result from three traits, according to Grasso: trust, credibil- Jimmy Kuhn, Hal Fetner and Dean Tom Foley. I only hope to honor them ity and confidence. “This can mean different things for different people, by continuing their mission at Whitman,” he says. but I distill it to having a moral compass and always doing the right thing,” he says. Mastering financial modeling will help students obtain internships during

40 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY their Whitman years, according to Grasso, who had internships after his first three years at the Whitman School, at a regional bank and then a regional developer — both in New York’s Hudson Valley — before his internship at a Kuhn real estate investment company.

Grasso’s gift fits the needs of Whitman Dean Eugene Anderson and his strategic plan, “getting students experiences out of the classroom to prepare them” for the job market, says Tyler Harding, the school’s director of development.

Financial modeling is a crucial skill for job applicants.

“I will say this as simply as I can: ‘You will not get a job in real estate investments or finance if you are unable to say you are proficient in utilizing Excel and Argus to create advanced and dynamic real estate analyses,’” Grasso says.

“Firms do not want to teach employees technical skills, but they are happy to teach you the industry. Students from top schools competing for the best jobs graduate with this proficiency. This is a lesson to anything you are preparing for in life: understand your competition and execute a strategy to overcome your hurdles to achieve your desired success.”

Grasso says he landed his first job at ING Clarion Capital because he had committed to becoming proficient in advanced real estate analytics during his junior year. “The fund only wanted experienced hires, but I was able to convince them of my professional drive and ability to create advanced real estate models at the same level of analysts who’ve spent two years at an investment bank.”

His advice to anyone starting a career is to “outwork everyone and have a smile on your face while you’re doing it.”

Over the past few years, his role at Silverstein has transformed into creating and executing its investment strategies across all platforms. Silverstein — a privately held, full-service real estate development, investment and management firm based in New York — has developed, owned and managed more than 40 million square feet of office, residential, hotel and retail properties, including the new World Trade Center. His duties include identifying investment theses, forming capital to execute, sourcing potential investment opportunities, structuring transactions, and creating the business plan to be executed after closing.

“One of the initiatives I am most proud of is convincing Larry Silverstein, chairman, and Marty Burger, CEO, to grow our business to the West Coast in 2017,” Grasso says. Silverstein is acquiring U.S. Bank Tower, which, at 73 stories, is the second-tallest building in Los Angeles, and is part of the plan to build Silverstein a $2 billion portfolio between Los Angeles, Seattle, and San Francisco. by George S. Bain G’06 (MAX)

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Collaboration is Key for Yvette Hollingsworth Clark ’94 MBA

he night the federal CARES Clark joined Wells Fargo in 2012 as chief compliance officer and head T Act was signed into law on of regulatory compliance risk management, having spent four years at March 27, 2020, 60 people from Barclays Corporate and Investment Bank as the managing director and financial institutions and fintech global head of operations compliance and financial crimes compliance companies gathered virtually for and risk management, as well as nearly 10 years as a regulator with the a TechSprint to offer technology Federal Reserve System. solutions to help small businesses navigate the Paycheck Protection The introduction of RegTech to help digitize risk management practices Program. is “a peak in my career because it’s relatively new and I’m thrilled to be recognized as an industry expert in this emerging field,” says Clark. “I “It was a good opportunity to fundamentally believe that efforts to digitize law, regulations and the share thoughts and ideas for a risk management discipline will lead to transformative practices and very specific use case that was top efficiencies in businesses and government.” of mind at the time,” says Yvette Hollingsworth Clark ’94 MBA In addition to attending RegTech events and interacting with regulators and a former member of the Whitman School of Management Advisory and standard-setting bodies on RegTech matters, Clark is co-author of Council, who participated. “Solutions were proposed to help industry articles in a Risk & Compliance Journal that Deloitte is sponsoring leaders think differently on how technology can be used during moments on wsj.com. of immediate need.” Human intervention is vital in digital ethics, she says, since “ethical TechSprints, sometimes called hackathons, are two-day problem-solving behavior should be integrated and maintained during the design stage sessions that facilitate innovation, collaboration and creative solutions of an innovation and continuously throughout the life of the solution.” for difficult problems. The Alliance for Innovative Regulation (AIR) gathered the group in March to create scalable solutions for onboarding, Clark says her time at Whitman taught her two important lessons: the underwriting and disbursing Small Business Administration funds under power of collaboration and the power of relationships. She recalls being the Paycheck Protection Program. The prototypes were forwarded to the assigned to a group of students with different skill sets who worked SBA March 29. together to complete the class task.

As the former executive vice president and regulatory innovation “Working collaboratively, across multiple subject matter experts, was officer within Wells Fargo’s Innovation Group and current AIR Advisory a core discipline of Whitman, and it remains my preferred approach to Council member, Hollingsworth Clark is active in industry forums such work today,” she says. as TechSprints to keep current on developments in the regulatory technology (RegTech) and innovation fields. Having concentrated in Whitman has always been “a safe and helpful community for me,” and financial institutions and markets in her graduate studies, she’s spent her that culture motivated her to become involved as a Whitman Advisory career in the regulatory community. Council member, an opportunity that expanded her professional network and taught her how the school is governed to meet its students’ needs. In her previous role as regulatory innovation officer at Wells Fargo, Clark Building off that experience and time on nonprofit boards has prepared was part of the Innovation Group, which fosters growth of big ideas that her to serve on a public board, she says. influence business models, processes and programs to meet evolving customer needs at the company. The group is charged with developing, Clark has been a board member of INROADS, which develops and places integrating and executing a risk model that provides a unified view of talented minority youth in business and industry and prepares them for the digital risk environment by partnering with other enterprise risk corporate and community leadership, and of the Museum of the African management teams to help the company approach risk differently during Diaspora in San Francisco. early-stage product development.

42 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY At Whitman, she also learned to ask for help when she needed it. to navigate life, especially as a Black professional, Clark says. Stith praises Hollingsworth Clark’s willingness to get involved with “As a young Black female with amazing potential, the outpouring of students and the curriculum during her Advisory Council service, which support and encouragement was plenty,” she says. But Black MBA ended when she relocated to the West Coast to join Wells Fargo. students were rare in the early 1990s; only six attended when Hollingsworth Clark was a student. “She was always open to conversation with students, either while she was on campus or through social media. She was an advocate for making sure our “There was self-imposed pressure for us to succeed, and those around curriculum was relevant to issues confronting financial services,” Stith says. us advocated for our success so we often received lot of advice and “Finally, she was a role model and mentor to Whitman students of color.” challenge to our decisions to ensure we maximized our potential,” she says. To continue that role as a mentor to people of color starting a business career, Clark emphasizes relationships and a sense of ethics. The power of relationships includes finding good mentors. Clark counts among her mentors on campus Howard Johnson, then chair of mathematics “You are capable of everything your heart desires. Master the education and associate vice chancellor for academic affairs; and Robert fundamentals and language of business and build effective relationships,” Hill, vice president for public relations. And their mentoring continued she says. “Success is not an individual activity. It truly takes many to into her professional career. “Through Coming Back Together and other support success. Therefore, care for and nurture every relationship you Syracuse University events, we stayed in touch over the years,” she says. are fortunate to have.

“[2020] has highlighted inequities that must be addressed structurally, through new policies to ensure all can engage in economic and educational opportunities.”

Through the National Black MBA Association, she found a female “Most importantly, be a good steward over your work and be honest, mentor, Pamela Smith, president of the local chapter and chair of the ethical and transparent in all that you do. Good business is the best Department of Business Administration at SUNY Morrisville, to go along business.” with “the most significant mentor in my life,” her mother. Observing the disrupted world of 2020, Clark says this year “has When she joined the Whitman Advisory Council, the dean, now Dean highlighted inequities that must be addressed structurally, through Emeritus Melvin Stith, ’73 MBA, ‘78 Ph.D. became another mentor. His new policies to ensure all can engage in economic and educational skill as an intent listener impressed her, “plus he had a big smile, which opportunities.” always made me comfortable speaking to him because I knew that he was incredibly smart, so I always sought to maximize the time I had direct It’s time to improve our technology skills as a country and to become more access to him.” virtually engaged, she says. “Although I believe it’s a challenge, it’s also an opportunity for educational institutions to begin bridging the gap by de- Stith was generous with his answers to her questions on her career choices, signing and executing programming to prepare the workforce of the future.” how to think through different scenarios, how to problem solve and how by George S. Bain G’06 (MAX)

WHITMAN | FALL 2020 | 43 [ CLASS NEWS & NOTES ]

runs deep. Flaum and his wife, Ilene ’76, are the par- 1930-1979 ents of Asher ’02 (FALK), Sara Flaum Ressler ’07 and New Positions and Promotions Loren.

Rick Elfman ’76: Owner, Tucker Sales LLC The Flaums have been deeply engaged in the Syracuse Fernando Murillo ’76: Executive Managing Director, University community. David Flaum was first elected Helmsley Spear LLC to the University’s Board of Trustees in 1994 and served on the board’s academic affairs and facilities Christopher DeVoe ’79: Board Member, Food Bank committees. He was also a member of the Whitman of Central New York Advisory Council and active on the board of the Winnick Hillel Center for Jewish Life, where he served In Memoriam as co-chair. Michael Chemotti ’38 died at the age of 106 on July 27, 2020. “As a longtime member of the Board of Trustees, David provided valuable input as an Upstate New York resi- Theodore J. Vreeland ’51 of New Jersey died on July dent and Trustee,” says Board Chair Kathleen Walters 20, 2019. ’73. “We are grateful for his devotion to his alma mater and for what he shared with us as an alumnus, colleague and friend. I have heard from so many of our fellow Trustees expressing their sorrow, and we are all keeping Ilene and their family close in our thoughts.”

The couple provided the lead gifts to the Whitman School for the establishment of the David and Ilene Flaum Grand Hall and the for the Ilene and David Flaum Endowed Chancellor’s Scholarship. Co-recipients of the Whitman School’s Alumni of the Year Award in 1997, the Flaums have been generous supporters of the entrepreneurship program and supported many other initiatives in the school and for Syracuse University Athletics. Alumnus and Trustee David M. Flaum “David was a strong champion of Syracuse University — Remembered from his work on the Board of Trustees, to the support David M. Flaum ’75 of Rochester, New York — busi- that he and Ilene have given to the Whitman School and ness leader and philanthropist, Syracuse University Athletics, to the knowledge and experience he shared alumnus, trustee and proud parent of two Syracuse with our students,” says Chancellor Kent Syverud. “The University graduates — died Aug. 20, 2020, at age 67. University is a stronger institution today because of David’s service and generosity.” Flaum, who came to Syracuse University on a wres- tling scholarship, earned a bachelor’s degree in finance “All of us at Whitman are deeply saddened by David’s from the Martin J. Whitman School of Management in passing,” says Whitman School Dean Gene Anderson. 1975 and a J.D. from the University of New Hampshire “He has long been an ardent and generous supporter of School of Law (formerly Franklin Pierce Law Center). our community, including naming our building’s signature The Flaum family’s connection to Syracuse University feature, Flaum Grand Hall. He will be sorely missed.”

by Kelly Homan Rodoski

44 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY featured in a SupplyChainBrain discussion on legal 1980-1989 issues and complications that are likely to result from New Positions and Promotions the pandemic. He was also recently quoted in Inbound Logistics. Gary Weiner ’83: Secretary for the Clients’ Security Board, Commonwealth of Massachusetts Paul Murdock ’85, managing director and president of MCG Consulting LLC, was featured on The Top 100 Seth Asofsky ’84: Chief Financial Officer, Phillips Magazine’s 2020 People in Finance list. Reporting Inc. P. Michael Margolis ’85: Partner, Commercial Real Estate, Dalton & Finegold LLP 1990-1999 Peter Trager ’85: Lecturer, University of Kentucky New Positions and Promotions Peter O’Dell ’87 MBA: Business Development Corrina Wilcox ’90: Senior Account Executive, Roche Partner, 10 EQS Tissue Diagnostics Heidi Scali ’89: Vice President, Wealth Management Paul Juras ’91 Ph.D.: Chair, The Institute of Associate, Steward Partners Global Advisory LLC Management Accountants Global Board of Directors Raj Subramaniam ’89 M.S.: Board of Directors, John W. Phillips ’91 MBA: Civilian Aide to the FedEx Corp. Secretary of the Army, Georgia (North) Jeff Pontes ’91: Director of Internal Enablement, Awards and Accolades NetApp Ed Katz ’81, founder/principal of Katnip Marketing, Andy Reichgut ’91: General Manager, Arivia US recently won an international Bronze Telly Award in the Thomas Bell ’94: Asset Manager, Arena Products category of Social Video, as well as a Bernays Award for Best Public Relations Campaign-Small Business. Sarah Wechsler Fajardo ’94: Registrar, SUNY Ulster Eric Skowronski ’87 MBA, director of extended J.P. Pham ’95: Transportation & Brokerage Sales learning and lecturer at SUNY Fredonia, was awarded Account Manager, FedEx Trade Networks Transport the 2020 SUNY Chancellor’s Award. and Brokerage Theresa Vivona ’95: Director of Marketing and Advancement, Creative Living In the Media Neal Schack ’96: Project Manager, Chief Data Brandon Steiner ’81, founder and president of The Officer Enterprise Data Quality Management Tools Steiner Agency and CollectibleXchange, was featured Team, Citibank in Steiner’s Story on Leadersmag.com. Eric Summers ’97 MBA: Interim Director of Athletics, Ron Leibman ’83, SUNY Oswego head of the transportation, logistics and supply chain Roland Williams ’97: President, J2 Medical Supply Inc. management practice at Jeff Connors ’98: Senior Director, Innovation and McCarter & English LLP Strategy, Fitbit and member of the Robert Leach ’99: Dean, Business and Public Service Whitman School’s H.H. Division, Atlanta Technical College Franklin Supply Chain Advisory Board, was

WHITMAN | FALL 2020 | 45 [ CLASS NEWS & NOTES ]

Awards and Accolades Alynn Underriner ’07: Senior Account Director, ChaseDesign Kimberly Townsend ’99 MBA, president and CEO of Loretto Management Corporation, was recognized Chris Kwok ’08 MBA: Operations Leader, Amazon in McKnight’s Long-Term Care News as a Hall of Honor Marley Tannenbaum ’08: Associate Director - inductee for championing workforce development Reporting FP&A and Technical Accounting, R&D initiatives in the Central New York region. Finance, Bristol Myers Squibb Megan McDermott ’09: TotalSource Associate In the Media District Manager, ADP Jeff Abeson ’94, vice president of Ryder Last Mile, Patrick Miller, Lt. Col. ’09 MBA: Battalion was featured in BENZINGA, sharing some of the Commander (CEO), 56th Multifunctional Medical actions being taken as a reaction to recent changes to Battalion, Joint Base Lewis-McChord Amazon freight regulations. Mergers and Acquisitions 2000-2009 Michael Lombardi ’03, New Positions and Promotions ’12 MBA, and Lisa Kelly ’03 (EDU) welcomed Maisha Williams ’02: Vice President for Finance and a son, Elliott Sahmyuel Administration and Chief Financial Officer, Mary- Kelly-Lombardi. Michael is mount Manhattan College a global consulting partner Greg Laurence ’03 MBA, ’10 Ph.D.: Professor of at Ogilvy Consulting. Lisa is an attorney and real estate Management, University of Michigan-Flint and agent with a teaching certification in TESOL. Director of Graduate Studies, Center for Japanese Dr. Kristen M. (Smith) Boucher ’05, ’20 MBA, Studies, University of Michigan-Ann Arbor and Jeremy A. Boucher ’20 M.S. welcomed son, Shawn LaVana ’03: Chief Marketing and Growth Sebastian R. Boucher, on March 1. The couple recently Officer, SignEasy celebrated the grand opening of their brewery, Split Nicholas Macaulay ’03: Bar Mill Manufacturing Fin, in Coastal Georgia. Manager, Precision Castparts Shirley Klose ’05 and her Brian McDonald ’03: District Director, U.S. Small husband, Tom, welcomed Business Administration son, James Rory, in February. Stephanie Nesbitt ’03 MBA: Board of Trustees, Utica College Kaushal Dhruv ’04 M.S.: Chief Information Officer, Stephen Babbles ’08 Latham Pool Products and his wife, Lindsay, Eric Goode ’05: Vice President of Finance, welcomed son Rory on Hi Marley Inc. March 17. Stephen also recently started a new Ryan York ’06: President, York Wealth Management position as tax manager at Ujjwal Dhoot ’07 MBA: Chief Digital Officer, DXL Cornell University. Group Jonathan Peterson ’07: Controller, Aspiration

46 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY In the Media Irvin Thevaranjan ’13: Technology Audit Manager, Capital One Adam Gold ’06, owner of Funk ’N Waffles in Downtown Syracuse, made his fourth appearance on Sean Brech ’14: Senior Account Executive, 5W Public Guy Fieri’s popular Food Network show, Diners, Drive- Relations ins and Dives, as part of a series to showcase foods Guadalupe Chino ’17: Associate, Morgan Stanley that you can take-out during the quarantine called “Takeout: Funky Finds in ‘da House.” Pearl Cohen ’14: Senior Manager, EY Ashley Keyes ’14: Senior Materials Program Manager, Amazon Lab126 Awards and Accolades Bryan Stumpf ’14 MBA: Commercial Development Gregory Guditis ’04, director of operations Manager, Buffalo excellence at Oasis Lifestyle LLC, was recognized as one of Michiana’s 2020 Forty Under 40 honorees. Ashley Thombs ’14, ’15 M.S.: Senior Analyst, Digital Ad Sales Finance, NBC Universal Media LLC Michelle Caravas ’15: Enterprise Account Executive, 2010-2020 ThoughtSpot New Positions and Promotions Patrick Duffy ’15: Investment Specialist - Associate, Calvin Smith ’10: Global Head of Strategy, Cloud J.P. Morgan Intelligence, Amazon Web Services Keith Mitsuuchi ’15: Senior Analyst, Revenue & Gary Knapick ’11 (ECS), ’16 MBA: Director, Global Inventory Analytics, Hulu Maintenance & Reliability, Takeda Pharmaceuticals Ben Uhing ’15: Associate Banker, J.P. Morgan Austin Williams ’11: Director, Partnership Anabelle Uy ’15: Segment Marketing Program Development, The Roux Institute Manager, Enterprise, iCIMS Keir Weimer ’11: Owner and President, Adirondack Jacqueline Benavides ’16: Supplier Diversity & Hospitality Ventures LLC – The Alpine Lodge Compliance Manager, Xylem Inc. Jamie Cyr ’12 MBA: Chief Financial Officer, Devin Carbaugh ’16: Legal and Studio Affairs, Apple SUNY Morrisville Maxwell Caywood ’16: Inventory Control and Christopher C. Hines ’12: Director of Product and Quality Assurance Operations Manager, Amazon Solutions Marketing, Zscaler Nicholas P. Dickinson ’16: Junior Partner, Steve Moeller ’12: SSVF Outreach Liaison, Veterans VargasAndrews Bridge Home Zachary Katz ’16: Senior Consultant, IT Advisory, David Skubis ’12: Assurance Senior Manager, PwC Avanade Rubin Foster ’13: Campaign Analyst, Sivan Social Patrick Keenehan ’16: Senior Assurance Associate, PwC Camellia Loojune ’13: Director of Real Estate Alicia Pawelek ’16: Operations Manager, Sierra Underwriting, High Impact Financial Analysis Trading Post Ronald Mildren Jr. ’13: Program Manager, New York Annie Archibald ’17: Business Development Air Brake Manager, Amazon Jessica Santana ’13: Co-Creator and Head Coach, Brian Baptist ’17: Electronic Trading Specialist, Social Good School Bloomberg LP

WHITMAN | FALL 2020 | 47 [ CLASS NEWS & NOTES ]

TJ Blitzer ’17: Account Supervisor, 21GRAMS Catherine Cummings ’18: Assistant, Development- Adriana Brown ’17: Revenue Operations, Reonomy INC Casual and Sun & Stone Menswear, Macy’s Savanna Canale ’17: Associate Buyer, Ross Stores Inc. Sophia Darling ’18 MBA: Course Facilitator, eCornell Adrianna Carello ’17: Sales Development Manager, La Nae Durden ’18 MBA: Learning and Development ClassTag Inc. Business Partner, Apple Germano S. Coelho ’17, VP of Global Commercial Rabeen Eddy ’18: Director, HR Operations, Operations, Hallstar Beauty eHealth Inc. Joe Egidio ’17: Senior Account Executive, Dataminr Donnie Foster ’18: Data Scientist Associate, JPMorgan Chase & Co. Stephen Epstein ’17: Senior Account Manager, Evergreen Trading Martin Gaxiola ’18 M.S.: Chief Financial Officer, Arizona Supreme Court Jordan Evans ’17: Relationship Manager, Fidelity Investments Kirsten Kelly ’18: Risk Assurance Senior Associate, PwC Josh Fyffe ’17: Senior Consultant, Deloitte Caitlin O’Hara ’18: Senior Associate, PwC Mark Kolodkin ’17: Senior Associate, KPMG US Chris Ramirez ’18 MBA: Senior Vice President, Sales Ava Miner ’17: Investor Relations and Capital Raising, and Operations, KCI LLC Mack Real Estate Group Jack Reardon ’18: Supervisor, Analytics, Havas Vatsal Popat ’17 MBA: Manager, Business Media Group Intelligence: E-Commerce, Ziff Davis Aaliyah Roseman ’18: Assistant Pricing Manager, Samantha Pupatelli ’17: Assurance Senior Associate Macy’s and Digital Accelerator, PwC Harpavan Sandha, M.D., ’18 MBA: Clinical Research Caroline Pusak ’17: Associate Buyer, Burlington Coordinator II, Children’s Hospital Los Angeles Stores Inc. Ian St Clair ’18: Assistant Vice President, Community Max Rajadhyaksha ’17: Manager, Strategy Finance & Reinvestment, Synchrony Sales, GigaMonster Matt Stearn ’18 MBA: Founder, ICL Ventures Orlando Rivera ’17: Regional Sales Manager, Chatsworth Products Michelle Watson ’18 M.S.: Accountant, Rochester City School District Tony Shi ’17: System Engineer, Cisco Meraki Luke Knapp ’19: Manager, Facility Operations, Brittney Strickland ’17 MBA: Account Manager, Institute for Defense Analyses Personal Care, BASF Jose Quiles Martin ’19 MBA: Senior Vice President, Abbey Timpano ’17: Senior Associate, PwC Global TTS Sr. Client Executive, Citibank Treasure and Adriana Totino ’17: Forecasting, Planning & Sales Trade Solutions Associate, Rolex Eric Yager ’19 M.S.: Senior Technical Program Hannah Zunick ’17: Integrated Inventory Manager, Amazon Management/Supply Chain, Macy’s Inc. Joseph DiLillo ’20: Business Analyst, Capital One Stephen Bolen ’18 MBA: Director of Customer Quinn Hecker ’20: Operations Analyst, MarketAxess Experience & Engagement, Mastercard

48 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Jonnathan Mora ’20: Associate, Agency Securities Kelsey Davis ’19 (NEW), Lending, J.P. Morgan ’20 M.S., founder and CEO of CLLCTVE, was featured by Forbes Mergers and Acquisitions in “12 Black, Queer Gabrielle Harvey ’10 and Entrepreneurs Share husband, Matt, welcomed the Secrets You Need to daughter Annie Rae on Succeed.” She also made May 11. Adweeks’ list of 2020 Young Influentials Shaping Media, Marketing and Tech. CLLCTVE was one of 10 companies accepted In the Media into the TechStars LA Young Whitman Advisory 2020 class. Council member Derrell Smith ’10, G’13 (NEW), owner of 99Eats and In Memoriam creator of AMAZEBALLS, Nina Kapur ’16 died at shared his vanilla ice cream the age of 26 on July 18 recipe in the Forbes article, following a moped “National Ice Cream Month accident in New York City. Is the Perfect Time to Mas- She worked as a news ter Homemade Ice Cream.” anchor at CBS New York, a Naresh Vissa ’11, founder and CEO of Krish Media CNN affiliate. & Marketing, is co-host of the recently launched “The Work From Home Show” podcast. IS YOUR EMAIL CURRENT ON YOUR SYRACUSE UNIVERSITY ALUMNI RECORD? Logan Bonney ’17 M.S. Are you receiving the monthly Whitman Alumni Connections and his Anything But newsletter and other email communications from the Whitman Beer co-founder School and Syracuse University? If not, you may need to update Brittany Berry ’18 (VPA) the email address on your alumni record. We often find that were featured on LocalSYR alumni do not have the most current email addresses on file, for their partnership so they miss email invitations to events in their area and timely with Syracuse University’s Syracuse University news and announcements. Institute for Veterans and Military Families to boost local veteran-owned To make sure you aren’t missing out, visit cusecommunity.syr.edu businesses and benefit members of the community and look for “Update My Info” on the top right of the page. You affectedby the pandemic. can use this web address to update your email, mailing address and other details.

And, if you have a new position, promotion, family addition or other exciting news to share, visit whitman.syr.edu/ alumnifeedback to submit an announcement for the Class News & Notes section of our alumni newsletter and biannual Whitman magazine. You can also use that same form to notify us if you prefer to receive the magazine digitally rather than in hard copy.

WHITMAN | FALL 2020 | 49 [ ALUMNI & FRIENDS ]

Young Whitman Advisory Council Announces Leadership Change, Welcomes New Members

The Young Whitman Advisory Council (YWAC) has a new leadership team and eight new members.

Founded in 2014, the YWAC is a diverse group of dynamic, engaged and efforts in the New York Metro region. She has been helping Whitman successful professionals who represent roles and industries across the students since shortly after graduating with placement support, career Whitman School’s majors. The primary focus of the council is to provide connections and mentorship. Orange runs deep in her family, with her students with career connections and opportunities to explore, prepare mother, father and brother also being Syracuse University alumni. for and secure rewarding positions after Commencement. “Both Kelly and Josh have achieved great success early in their careers After serving as the council’s inaugural and only chair, Michael Gursha ’10 and bring valuable experience and perspectives to their roles as YWAC (WHIT/NEW) stepped down in May, with Joshua Fishman ’12 taking the leaders,” adds Kessler. “They are exemplary alumni who have stepped up helm. Fishman had previously served as co-vice chair, along with Nicole time and again for our students in whatever way they are asked. We are Walters ’07. Megan McDermott ’09, in the position of membership chair, fortunate to have the two of them, and the group of accomplished and was the fourth and final member of the original leadership team. committed committee chairs, guiding this important group of volunteer leaders of our school.” In line with recent changes of the YWAC bylaws, the new leadership team is now comprised of six members. Two positions — the chair and vice Working with Fishman and Jaffe on the leadership team will be the four chair —are appointed by Whitman. Kelly Ryan Jaffe ’11, ’12 M.S. is the new committee chairs: newly appointed vice chair. The other leadership team members are voted • Student Engagement: Oriana Fuentes ’12, chief operating officer in by the council as chairs of the four committees: Student Engagement, of Emptor Events and Programming, Communications and Membership. • Events and Programming: Margo Konugres ’12, senior marketing consultant at IBM The process of revising the YWAC bylaws was led by Gursha, CEO • Communications: Megan McDermott ’09, TotalSouce associate of Rookie Road, in an effort to ensure they are in line with Whitman’s district manager at ADP (not pictured) strategic plan and, accordingly, frame the work of the council. This was • Membership: Alec Speckhart ’12, client partner at Twitter one of many initiatives he oversaw during his tenure as chair. Beyond his contributions through the YWAC, Gursha has significantly impacted “I am excited for the Young Whitman Advisory Council to play a critical students through the provision of internships and engaging in many ways role helping to drive meaningful engagement with our students and each year. alumni,” says Fishman. “We’re fortunate to have an experienced and diverse council that shares their time, talent and treasure and is incredibly “Mike’s commitment to the YWAC and to Whitman cannot be overstated,” passionate about Syracuse University and the Whitman School. I am says Alison Kessler, Whitman’s director of alumni engagement and staff more than honored to lead this group.” liaison to the council. “The YWAC has made significant strides under his leadership. He has always kept the big picture in mind while paying The eight new accomplished YWAC members who will help enhance the thoughtful attention to the details of leading a board. I am grateful to Whitman experience for students are: Mike as well as to Nicole, Megan and Josh for their countless hours and • Kora-Lynah Abelard ’15, associate for the Silicon Foundry efforts to build the council’s strong foundation. I am incredibly optimistic • Maryann Akinboyewa ’15, public relations manager for about the council’s future with our new leadership team in place.” The Penny Hoarder • Ashley Keyes ’14, senior materials program manager at Amazon As the senior brand manager for Suave at Unilever, Fishman oversees the Lab162 billion-dollar brand’s strategic positioning, innovation funnel and product • Andrew Klajbor ’12, manager at Deloitte Consulting development. He has long been an active and engaged alumnus, giving • Amrita Mainthia ’12, director of investor relations at back through service on the YWAC, as well as mentorship and placement General Catalyst support. He regularly engages with students both on campus and at • LaQuana McNeil ’09, licensed real estate broker at Whitman events in New York City. The McNeil Group • Ryan Novak ’11, owner of the Chocolate Pizza Company Inc. Jaffe is a New York Metro tax marketing senior manager at PwC. In this • Chelsea Ransom-Cooper ’15, managing partner and financial role, she drives client experience strategy and business development planner at Zenith Wealth Partners

50 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Joshua Fishman ’12 Kelly Jaffe ’11, ’12 M.S. Oriana Fuentes ’12 Margo Konugres ’12

Alec Speckhart ’12 Kora-Lynah Abelard ’15 Maryann Akinboyewa ’15

Ashley Keyes ’14 Andrew Klajbor ’12 Amrita Mainthia ’12

LaQuana McNeil ’09 Ryan Novak ’11 Chelsea Ransom-Cooper ’15

WHITMAN | FALL 2020 | 51 [ ALUMNI & FRIENDS ]

Law Alumnus Honors Parents Through ‘Living Legacy’ Scholarship Gift

t’s a living, growing thing.” son Andrew to every football game, creating a lifelong fan who drives “IThat’s how Syracuse up from his law office and home in Philadelphia to catch home games in University College of Law alumnus Syracuse. Winnie says he began to memorize the names of every player Andrew Greenberg L’84 describes at the age of 10. Even though Winnie graduated from Cornell University, his most recent $1 million gift to she “adopted” her husband and children’s alma mater. “I bleed more Syracuse University to establish Orange than I do Red,” she says. the Sidney M. ’49 and Winifred E. Greenberg Scholarships in honor of Sid graduated from Syracuse University in 1949 with a B.A. from the his mother and late father. Andrew College of Arts and Sciences and the Maxwell School of Citizenship and Winifred E. Greenberg and Sidney M. Greenberg ’49 believes that giving a deserving Public Affairs, where he majored in history. Daughter Gene Greenberg student scholarship support opens graduated from Syracuse University in 1983 with a B.S. in human devel- the door to an opportunity to grow, thrive and contribute in ways that opment from the Whitman School. Andrew is a former member of the might otherwise not be possible. College of Law Board of Visitors and the SU Law Alumni Association. He has also served as a career mentor for the College of Law. Andrew is clearly channeling his mother’s thoughts. “I don’t need to have my name plastered all over buildings,” says Winnie, even though the “Syracuse is our city,” says Winnie. “Our roots are very deep here.” While couple’s generous support of many Syracuse nonprofits is clearly Sid spent more than 60 years in the car business, Winnie focused on recognized in many places around the city. “A scholarship is a gift to a retail, working in the family store, Edson’s. During their lifetime together human being. And if we are going to continue to grow as a society, we (Sid died in 2013 at the age of 86), the Greenbergs gave more than need the youth coming up — more than ever at this particular time. We $100,000 to the University, mostly to the Department of Athletics. After are at a crucial place in our society, and I am hoping that the youth of this Sid passed away, Winnie, Andy and Gene continued the family’s support nation are going to bring us back together where we should be. I have of SU Athletics by establishing the Sidney M. Greenberg Football great hope for the young people.” Scholarship Fund in 2015 with $50,000 in gifts. The Greenberg Football Scholarship is awarded yearly to a first-year student in the Whitman The University’s commitment to ensuring an unsurpassed student School. Andrew calls it a living legacy to his father and “a great way to experience is a top priority of Forever Orange: The Campaign for honor somebody.” Syracuse University. Gifts in support of students — including scholarship and financial aid, academic enrichment opportunities and independent Andrew, who is a founding partner of Chartwell Law, with 19 offices located research projects —bolster the ability for the University to attract and throughout the United States, continues the philanthropic legacy of his retain students with boundless potential. parents, committing well over a million dollars to the University. He has given to the Indoor Football Practice Facility Fund and the Lampe Athletics The history of the Greenbergs’ philanthropy to Syracuse University and Complex Building Fund, among many other athletics projects and funds. the City of Syracuse is a story of fandom, love and generosity. “Sid” Greenberg, described by his son Andrew as the “greatest salesman I’ve But he insists that this latest gift — which will support academic scholar- ever encountered,” turned East Syracuse Chevrolet into a highly suc- ships within the Maxwell School, the College of Visual and Performing cessful car dealership and built lifelong relationships with customers and Arts and the Newhouse School —is all about his parents. And Winnie the local community. Together with his wife, Winnie, they supported the couldn’t be more grateful and proud. city’s cultural scene like Syracuse Stage, the Everson Museum of Art, the Syracuse Symphony Orchestra, civic organizations like the Fayetteville “This gift from my son is really a tribute to my husband,” Winnie says. “He YMCA and the Central New York Jewish Home for the Aged/Menorah was a strong believer that we were very lucky in life, lucky in business, and Park, and, most especially, recognized that Syracuse University was the you have to give back. We can afford to do it. And if we don’t, who will?” “engine” driving growth and prosperity in Central New York. by Eileen Korey That recognition — and a love for sports — drove the Greenbergs to become supporters of Syracuse University Athletics. They took young

52 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY The Whitman Advisory Council Chair Daniel D’Aniello ’68 Hugh F. Johnston ’83 Edward J. Pettinella ’76 MBA Elisabeth Fontenelli ’86 Co-Founder and Chairman Emeritus Chief Financial Officer, Executive Vice Independent Director (WHIT/NEW) The Carlyle Group President, Vice Chairman Royal Oak Realty Trust Consultant, Coach, Advisor PepsiCo Inc. Partner and Managing Director (retired) Rob D’Avanzo Jr. ’88 Nicholas T. Pinchuk Goldman Sachs Group Inc. Lecturer – Rider University Steven A. Kass ’78, CPA Chairman, President and Chief Global Supply Chain Program Chief Executive Officer Executive Officer Founding Investor Member Kass Advisory LLC Snap-on Inc. Members Tigerlabs Mark M. Andreae ’68 Investor Lizanne Kindler Kenneth A. Pontarelli ’92 Owner Ambio Health Chief Executive Officer Founder and Chief Investment Officer Clarke Power Services Inc. Talbots Mission Driven Capital Partners Darlene T. Deremer ’77, ’79 MBA Steven W. Ballentine ’83 Managing Partner Mitchell L. Konsker, ’83 Douglas A. Present ’86 President and CEO Grail Partners LLC Vice Chairman Founder Ballentine Capital Management Inc. JLL Community Connections Douglas Present Associates Michael A. Dritz ’59 Robert C. Bantle ’86 (VPA) Chairman Bernard R. Kossar ’53, L’55 Andrew B. Quinn ’97 MBA Founder & Owner Dritz Enterprises LLC President (retired) Owner and President Flexor Swing Sport LL Millennium Partners LLC ILSCO Corporation President & Owner Rick Einhorn ’92 (A&S) Cat Rock Group Managing Partner James D. Kuhn ’70, ’72 MBA Carl H. Reimerdes ’63 (ESF) EYP Mission Critical Facilities Inc. President, Head of Investor Services Consultant Tracy Barash ’89 Newmark Vice President of Global Franchise Robert B. Fagenson ’70 Neil H. Rotenberg ’79 Management Chairman of the Board (retired) Theodore A. Lachowicz ’72 Managing Partner and President WarnerMedia’s Cartoon Network National Holdings Corp. Group Companies Owner Rotenberg Meril Solomon Bertiger & Higgins Investments LLC Guttilla P.C. Steven W. Barnes ’82 Michael J. Falcone ’57 President, Chairman of the Board Managing Director Founder and Chairman Emeritus EBV Foundation David E. Salmanson ’00 (FALK) Bain Capital LP Pioneer Companies Principal Robert J. Laughlin ’87 Salmanson Capital LLC Steven R. Becker ’73 Harold A. Fetner ’83 Regional Market Manager Executive Vice President and Treasurer President and Chief Executive Officer Metro New York Joel A. Shapiro ’59 Southern Wine & Spirits of America Inc. Fetner Properties Citi Private Bank President Bartmon, Shapiro & Associates Mark W. Begor ’80 Nancy Girondo, ’98 (MAX), ’16 MBA, Deborah G. Leone ’86, ’87 MBA Chief Executive Officer G’18 Partner and Chief Operating Officer Leonard H. Shapiro Equifax Product Director, Emerging Market (retired) President Equities Investment Management Division Commander Enterprises LLC Larry Benedict ’84 Invesco US Goldman Sachs Group Inc. Owner Hon. Nancy Harvey Steorts ’59 The Opportunistic Trader LLC Lee R. Goldberg ’06 Keith L. Lippert ’78 President Partner Founding Partner Nancy Harvey Steorts International Michael Blackshear ’91 Happy Cog LHA SVP & N.A. Chief Compliance Officer Co-founder & President Ian Thompson ’01 Ryan Specialty Group Vector Media Group Patrick A. Mannion ’80 MBA Senior Manager FP&A Vice Chairman Turnils North America, Inc. Jonathan P. Brodsky ’96 (A&S/MAX) Kenneth E. Goodman ’70 Columbian Financial Group Principal and Founder President and COO (retired) Marcel Vernon Sr. ’94 MBA Cedar Street Asset Management LLC Forest Laboratories Inc. Jeffrey S. McCormick ’85 (A&S), CFO, Massachusetts Trial Courts, Fiscal ’86 MBA Affairs Department Steve Charney ’81 Charles D. Harris ’70 Managing Partner Commonwealth of Massachusetts Chairman Senior Vice President and Senior Saturn Partners Peckar & Abramson P.C. Portfolio Manager Roland L. Williams ’97 (VPA) PNC Wealth Management Christopher J. McGurk ’78 Founder, Chairman Katherine Cody ’87 Chairman and Chief Executive Officer Champion Academy Chief Operating Officer for the Richard L. Haydon ’66 (A&S), C.F.A. Cinedigm Personal Lines Division Managing General Partner P.J. Wilmot ’02 Farmers Insurance TippHill Capital Management LLC Philip A. McNeill ’81 President Managing Partner Wilmorite Inc. Richard Corgel ’71, G’76 Thomas Herskovits ’69, ’94 MBA Farragut Capital Partners LLC Managing Member Managing Partner Jeffrey M. Zell ’77 Cross-Current Consulting LLC Feldman Advisors Steven G. Merson ’93 President/Chairman President Zell Partners Ltd. Michael C. Cornell ’94 Joanne M. Hill ’76 MBA, ’78 Ph.D. Command Companies Partner Chief Advisor Ex Officio Propel Equity Partners LLC CBOE Vest Alex G. Nason ’81 Gene Anderson Founder and President Dean John Couri ’63 (A&S), H’08 Jonathan J. Holtz ’78 Alex G. Nason Foundation Inc. Whitman School President Chairman Couri Foundation Winholt Equipment Group Robert H. Pearlman ’64 Senior Portfolio Manager (retired) Christopher Crooker Assistant Dean for Advancement Doug Cramer ’87 Robert Hornung, ’87 The Fraenkel Group Whitman School Managing Principal Executive President Neuberger Berman BD LLC Alternative Access Capital LLC EVO Systems LLC Bruce D. Pergament ’80 Joshua Fishman ’12 Owner and President Senior BrWHITMANand Manager | FALL 2020 | 53 Pergament Properties Suave at Unilever [ 2019-20 WHITMAN ANNUAL REPORT ON PHILANTHROPY ]

54 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY The Power of Whitman Network Addressed Urgent Needs

I hope that this issue of our Whitman magazine finds you and your loved ones healthy and safe. As I write this, our semester is underway and, for now, the Whitman School is buzzing with the activity of in-person classes. It took an incredible amount of work to get here — not just by the Syracuse University administration but also by Whitman’s faculty and staff — to build an academic schedule that was both effective and safe for our nearly 1,600 residential students.

I am also grateful for the broader Whitman community that came together to support our students over the summer by creating or modifying internships and other experiential learning opportunities in a time of unprecedented turmoil. The power of our alumni and friends network was brought to bear for this urgent need, and the creativity and innovation of the opportunities that were provided were remarkable. I am confident that we have forged many new relationships that will allow our talented and driven students to continue working with and for you so that they can gain valuable real-world experience.

Finally, I also appreciate the financial support that our alumni, parents and friends have provided. Gifts directed to our Dean’s Fund over the past few months have been especially useful, as we continue to focus all our discretionary resources on our student programs. This will certainly be the case for the near future, and so I hope that you will consider supporting the Whitman School as you make your annual philanthropy decisions.

Christopher Crooker Assistant Dean for Advancement

20 | 55WHITMAN | FALL 20 [ 2019-20 ANNUAL REPORT ]

Giving by the Numbers 2019-20

70 $79,621,613 1,107 Number of Gifts to Class Act Number of Gifts to the Dean's Fund Total of Whitman’s 163 Endowments

12.7M 12.9M 12.1M

8.0M 7.7M 7.4M 6.6M 5.8M

5.8M 4.7M

1.2M 1.3M 1.2M 740K 1.0M

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

Whitman Cash Gifts to the Dean’s Fund New Business

56 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY 2019-20 Donors to the Martin J. Whitman School of Management

Whitman is grateful for the gifts made by the following individuals, corporations and foundations that support scholarships, program enhancements, experiential learning opportunities, technology upgrades, faculty research and other enhancements that enrich the Whitman experience for our 3,000-plus students.

Suzanne Abair Lila L. Annaloro Thomas S. Barkhuff ’84 and Michael R. Abbott ’92 and Anonymous friends Donna W. Barkhuff ’82 Elizabeth A. Abbott ’94 James L. Antes ’78 Thomas W. Barkley Janet R. Abdow ’59 Joan M. Antos ’72, G’76 Timothy D. Barclay ’18 MBA Sidharth Abrol ’02 MBA Benedict V. Aponavicius and Laureen M. Barnes ’89 and Donna L. Adams G’02 Janice P. Aponavicius Joseph R. Barnes ’89 Richard Adelman ’61 and Gwen R. Aquino ’92, ’93 CPA and Stephen Barnes Anita E. Adelman ’64 David J. Aquino ’93 Timothy R. Barry ’91 MBA Jacey A. Adler ’20 Richard C. Aradine ’69 MBA Donald B. Barter ’76 MBA and Donald J. Agostino ’77 Ph.D. Pauline Arama-Olsten Janet B. Barter Patrick J. Ahearn G’73 (ARC) and Avery L. Archambo ’19 MBA Jenna Rachel Bartolotti ’17 Marsha Ahearn Lisa Armet Nightingale Jennifer A. Bauer ’92 and Kevin R. Bauer ’91 Glenn A. Aigen ’84 and Daniel C. Arty ’81 and Pascale E. Arty Debbie Bayes Ziment ’80 Melissa F. Aigen ’84 Sunday O. Asaju ’01 MBA Joseph R. Bechtel ’17 MBA and Ronald H. Ajemian ’63 and Lauren Bechtel Alan Ascher ’51 Dorothy D. Ajemian ’70 Steven R. Becker ’73 and Abbe D. Becker Sheri A. Askew-Johnson ’97 Brian Albanese John W. Beckman ’52 Timothy P. Atseff Nicholas R. Aldorisio and Richard L. Beebe ’55 and Adrienne D. Aldorisio Howard L. Attermann ’73 Mary E. Beebe ’55, G’58 James W. Alexander ’68 MBA Kimberly A. Auerbach ’05 and Michael J. Beedy ’92, ’95 MBA David Auerbach William W. Alexander ’65 David A. Bees ’00 and Rhonda Bees Diane K. Baade Martin ’93 MBA Cyndee Allen and Robert C. Allen ’65, G’69 Tierney R. Beizer and Jon F. Beizer Amy M. Bacon ’08 and Jeffrey F. Allen ’75 M.S. and John G. Belcher ’67 and Nancy Belcher Linda E. Allen ’72 Benjamin B. Bacon ’05 R. J. Bellet ’78 Harvey L. Alter Kevin J. Bailey George A. Bellino ’73 MBA and Neil J. Alzamora ’55 Charles P. Baker ’79 MBA and Lauren D. Baker ’80 MBA Laura Bellino Molly B. Ambrose ’81 MBA David H. Baker and Mary C. Baker George F. Bellows ’80 MBA Edith G. Amran ’81 Natarajan Balasubramanian Marc Ben-Ami ’00 Amber Anand Steven W. Ballentine ’83 and Michel Benaroch Allan C. Anderson ’54 Beth S. Ballentine ’82 Bruce R. Bennett ’90 MBA Elizabeth K. Anderson ’18 John H. Bantham ’95 MBA, ’98 Ph.D. Constance W. Benoliel-Rock ’53 Sean E. Anderson and Marybeth Anderson Robert C. Bantle ’86 and Lori A. Bantle Lindsey Benton ’19 MBA Thomas R. Anderson ’85 Ph.D. and Tracy M. Barash ’89 James V. Benvenuto ’75 MBA Sandra A. Anderson Nicholas T. Barba ’20 Erik William Berdinka ’01 William A. Anderson ’87 MBA and Jean L. Anderson Constantine G. Barbounis ’93 and Gayle R. Berg ’73 Nancy Barbounis ’99 Mark M. Andreae ’68 and Michael J. Berkowitz ’01, L’04 and Gail P. Andreae ’68 Amanda Barbuto Stacey Berkowitz Paul W. Andrus and Carol K. Andrus Jennifer A. Barclay ’91 Peter A. Berkowitz ’92

Bold = Donors to the Dean’s Fund These gifts enable our leadership to directly support student learning, faculty initiatives and unforeseen opportunities and challenges as they arise. WHITMAN | FALL 2020 | 57 Italics = Class Act Donors We extend our appreciation to our most recent group of alumni who made a donation to their Class Act 2020 gift campaign. [ 2019-20 ANNUAL REPORT ]

Donald A. Bernard ’82 Steven C. Bretthauer Alexandra P. Carmichael ’13 Sarah Bernart ’91 MBA Andrew M. Brice ’16 MBA Richard H. Caro ’55 Ted W. Berry ’84 and Debra S. Berry Lisa Bright and Michael Bright Howard E. Carpenter ’56 and Susan Bertrand Lawrence J. Brill ’68 and Rita J. Brill Lisa Carpenter David W. Beyer ’66 and Susan J. Beyer Janice A. Brissette ’91 MBA William D. Carter ’80 MBA and Ellen D. Carter Hannah Bibighaus ’14 Andrea A. Broadnax-Green ’95 M.S. Carolyn R. Carullo ’19 Donald N. Billings ’53 and Rose P. Billings Daniel H. Brook ’58 and Marjorie H. Brook Bradford R. Carver and Alan S. Bishop ’82 and Lisa M. Bishop Karis A. Brotherton Helen D. Tramposch Donna D. Bisignano ’18 MBA and Robert M. Brown ’67 Michael D. Case ’19 MBA Leonard Bisignano Heather A. Brown ’95 Neal P. Casey ’12 David J. Black ’01 Jeffrey A. Brown ’03 Tobin L. Cash ’64 Maureen D. Blair ’82 and Gary A. Blair Thomas W. Brown ’07 William B. Cass ’08 Alan S. Blank ’05 Michael A. Broxmeyer ’95 and Giuseppe Castelli ’16 Lezlie Blaski ’16 MBA and Todd Blaski Dana B. Broxmeyer ’95 Andrew Cauffiel ’18 M.S. John Bliss ’81 MBA Arline L. Broza ’50 Clara N. Cedeno ’17 MBA Alan H. Block ’91 and Nancy S. Block Vincent C. Bruett ’68 and Ann J. Bruett Farah Champsi Donald W. Blodgett Marjorie S. Brunton Jonathan Chan ’11 Lena Blomkvist Linwood Bryant ’17 MBA Dawne E. Chandler ’78, ’00 MBA and Christopher R. Blouin ’95 Agnieszka Buczek ’17 Douglas C. Chandler Courtney S. Blum ’03 Francis A. Bruno ’74, ’18 Ph.D. and Rajan Chandran ’70 MBA, ’75 Ph.D. Susan L. Bruno ’76, G’79 Bruce L. Boardman and Karen D. Boardman Siu H. Chan-Lui ’95 Andrew E. Bubser ’77 MBA Orville A. Boden Jr. ’70 and George B. Chappell ’75 MBA Diane M. Boden ’70 John H. Buhrmaster ’86 and Douglas W. Charles ’73, ’77 MBA Sterling H. Boin ’14 Leslie J. Buhrmaster ’86 Christina Y. Chen ’14 Warren E. Boin ’76 and Ellen J. Boin Louis H. Buhrmaster ’61 and Judith R. Buhrmaster ’62 Anna Chernobai Lauren K. Bombace ’20 Gene N. Bull ’62 and Mary S. Bull Charles E. Cherry III ’79 MBA Elsa A. Bonstein ’63 and Eugene P. Bonstein Paris Bunkers Vel F. Chesser ’93 Ph.D. Lisa M. Boshnack ’00 and Justin E. Boshnack ’00 E. L. Burlingame ’81 MBA William G. Chiang ’83 MBA and Angela H. Chiang Evan R. Bothmann ’19 Richard E. Burnes ’86 MBA and Leslie Burnes Robert M. Chiarulli ’77 and Shari Chiarulli Steven A. Botwinick ’86 and Stacy G. Botwinick ’86 Gar Wood N. Burwell ’50 Henry W. Chin ’70 and Ellen J. Chin Jeffrey S. Bowen ’91 MBA and Mark V. Byrne ’86 and Karen A. Byrne Diane Chin-Fu ’95 Carrie L. Bowen William C. Calman ’79 Yunsoo Cho ’00 M.S. Alan G. Box ’72 MBA Robert B. Cameron ’72 MBA Seung Yun Chung ’01 M.S. Richard G. Boyajy ’70 MBA and Chantel S. Campbell-Goutcher ’94 Richard P. Chynoweth ’58 Kathleen K. Boyajy G’70 Christina A. Campisi ’02 Donald J. Cimorelli ’84 MBA Daniel M. Bradanini ’71 MBA Francis J. Cannistraro ’95 Deborah Clapp Daniel M. Bradley ’93, G’15 Jeannette Cantalupo Francis W. Clark ’79 and Dawn E. Clark Christopher J. Bray ’00, ’01 M.S. and Nancy M. Canter ’78 and Nelson E. Canter Robin B. Clarke ’77 Rebecca Bray Melissa Cappelli Susan M. Clopton Kathleen M. Brecher and Jacob Brecher Sean B. Carey ’89 Michael Clouser Randi K. Bregman G’90 Amanda M. Cariddi ’15 Susan A. Cluff William H. Brehm ’80 and Rosemary D. Brehm Joseph Carillo ’94 Susan W. Clute ’62 Leah G. Brennan ’09 Jack L. Carmen ’59 Kevin W. Coates and Rachel Coates

58 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Gary Cohen ’72 MBA and Kay Cohen Robert H. Craven ’73 and Serena Deseta ’18 Merri L. Cohen ’89 and Russell E. Cohen Michelle H. Craven John A. DiNardo ’13 Morton M. Cohen ’52 Diane Crawford and William Crawford Michael R. DiNardo ’20 Tara M. Cohen ’95 Steven G. Crivello and Michelle A. Crivello Ronald J. Dippold ’69 MBA and James W. Coleman ’16 James Crolick Janet F. Dippold ’74, ’84 MBA Edward M. Collier ’57 and Jeanne Collier Peter Cronin and Amy D. Cronin Robert P. Disse ’67 and Barbara P. Disse ’67 John J. Colligan ’74 MBA Christopher Crooker and Carla Crooker Linda Doan and Gregory K. Doan ’69 Francis A. Colucci and Lisa M. Colucci William W. Crossett ’78 and Andrea B. Dodge Susan M. Crossett G’98 Thomas P. Colver ’90 Vincent Dopulos Scott T. Crouch and Eileen M. Crouch Ernest J. Colvin ’87 Patrick Dorr Mengxi Cui ’18 M.S. Edward H. Comfort ’72 MBA Jacob H. Doue ’12 Robert W. Curran and Christine A. Curran Johann Comprix and Deanna Lee Comprix Maureen E. Downes and Thomas Downes Jacqueline D. Cutler ’84 Norman H. Compson ’68 Michael W. Dreese and Laura J. Dreese Raymond E. Czahor ’68 MBA and Alexis A. Drickel ’17 MBA Richard G. Compson and Loretta M. Czahor Joan W. Compson ’63, ’86 MBA Rachel E. DuBois ’13 M.S. Daniel A. D’Aniello ’68 and Gayle V. D’Aniello Gennaro J. Concolino and Pearl Dudak Robert L. D’Avanzo ’88 and Susan S. D’Avanzo Barbara K. Concolino Ryan Andrew Dudash ’17 Devin Raemon Dadigan ’10 Alexandra Condon Kenneth Dude and Judith Dude James E. Dalrymple ’07 MBA Kathryn A. Condon ’82 MBA Edward W. Duffy ’82 MBA Jonathan J. Daniel ’94 and Lisa Daniel Gianna F. Conte ’15 M.S. Lisa Linz Duncan ’91 and Charles T. Duncan Scott P. Dann ’86 and Priscilla D. Dann Henry L. Cook ’62 James L. Dunning ’90 MBA and Ronald G. Cook ’92 Ph.D. and Alan Darver and Sharon R. Darver Olga L. Dunning Cynthia A. Cook G ’90 Marjorie Grace David Liza H. Dupler ’19 Dennis Coon ’93 MBA Carolyn L. Davis ’84 Jennifer L. Dutra-Gioffre Foster J. Cooperstein ’70 Seth A. Davis ’00 and Allison W. Davis ’00 Michael A. Dvorak ’80 and Paula G. Dvorak Richard L. Copeland and Rosa B. de Perelman Jeffrey C. Dwinell ’75 Susan J. Copeland James P. Dean ’69 Elisabeth L. Dwyer ’06 Charys Cores Susan L. Dean ’01 MBA John R. Dytman ’71 and Wendy L. Dytman Rina M. Corigliano-Hart Joseph W. DeCarlo ’64, ’67 MBA and Susan Elaine B. Eachus ’61, G’64 and Virginia P. Corsi ’63 DeCarlo ’65 Alan C. Eachus ’60, ’64 Ph.D Deirdre A. Corwin ’03 and Christina M. DeCarr ’08 Matthew J. Eagle ’90 Burton D. Corwin Matthew E. Dechert ’00 William I. Eckhart ’69 MBA and William J. Cosgrove ’72 MBA Allison Deegan ’80 Nancy D. Eckhart Michael I. Coslov and Debra Coslov Tamara D. Demeree ’89, ’96 MBA Jocelyn A. Edwards ’91 and John S. Edwards Michael R. Costantino ’03 Robert F. DeForest ’83 and Henry F. Eichenhofer ’60 and Lory C. Costello-Neeley Jennifer L. DeForest Nancy J. Eichenhofer Edward F. Costigan ’79 and Robert C. DeGroot and James William Eisenberg ’17 Amy I. Costigan ’73 Patricia C. DeGroot ’48 Richard M. Elfman ’76 and Linda Costill and Keith A. Costill Paul D. D’Ella ’07 Holly Z. Elfman Thomas W. Coulter ’74 and William J. Dell ’71 Sean T. Ellis ’09 Patricia A. Coulter Joseph J. DeMartino ’00 Caroline J. Ellison ’94 and Michael C. John A. Couri ’63, H’08 and Elaine C. Couri Anthony J. DeMichele ’17 Ellison ’94 David D. Coville and Shelly L. Coville Darlene T. DeRemer ’77, ’79 MBA and David E. Elwood ’92 Douglas A. Cramer ’87 and Russel I. DeRemer ’80 Robert D. Emer ’81 and Mindy R. Emer ’82 Erika M. Cramer Joe A. DeRoy ’01 and Jill T. DeRoy David O. Eng ’74

WHITMAN | FALL 2020 | 59 [ 2019-20 ANNUAL REPORT ]

Clifford J. Ensley ’71 MBA and Diana M. Foote ’91, ’19 MBA and David Bruce Gelles ’76 and Robin B. Gelles Susan Ensley Brian Foote Armando M. Generoso ’13 MBA Joseph C. Eppolito ’82 MBA and Curtis B. Ford ’55 Diana P. Getzelmann ’63 and Virginia S. Eppolito Elizabeth Ford and Michael Ford William A. Getzelmann Stephen J. Epstein ’60 Peter J. Ford ’74 Sean M. Giancola ’90 Tina L. Eskridge ’95 Rachel E. Forsyth Lorraine M. Gilbert ’79 Andrew S. Esposito ’05 Daryl R. Forsythe ’79 MBA and Madeline Gildin James P. Esposito ’04 Phyllis A. Forsythe Brighid D. Gillen ’06 Lucia Esposito and Joseph V. Esposito Sheila E. Fountain and Gregg G. Fountain Harold L. Gilmore ’70 Ph.D. and Robert B. Fagenson ’70 Amy Francella ’88 Mary F. Gilmore Charles Fangmann ’53 Paul K. Francis Ana Gil-Taylor Neil W. Farrar ’62 and Richard A. Frank ’72 MBA Sandra K. Gingold ’64 Marilynn A. Farrar G’64 Peter W. Fraser ’78 David F. Gioffre ’91 Robert S. Feder ’52 and Eileen Feder Claude L. Frederick ’55 Nancy J. Girondo ’98 Tad Feeney ’75, ’79 MBA and Christopher D. Free ’03 Stephen L. Gladstone ’86 and Carla Feeney Ronald L. Freeland ’73 MBA and Jenifer Gladstone Shane D. Feiman ’96 and Amy Feiman Carolyn H. Freeland David S. Glaser ’65 Amy S. Feldman ’87 Howard L. Freese ’72 MBA Erin A. Glickert ’12 MBA Andrea J. Feldman and Joseph J. Feldman Daniel E. French and Digna B. French Matthew A. Gloger ’18 Elizabeth J. Feldman ’22 Susan A. Frieden ’69 Justin Alan Godner ’17 Lenore R. Feldman ’57 and Thomas E. Fruend and Sheila D. Fruend Charles T. Goldberg ’77 and Harvey M. Feldman Wendy A. Frye Deborah G. Goldberg G’77 Meilin Feng ’20 Jay D. Fuller ’73 MBA Evan M. Goldberg ’09 Brandon M. Fetzer ’19 MBA Robert Fulop Kim Goldberg ’80 Paul Finkel and Kathy Finkel Daniel M. Furlong ’75 and Mark A. Goldberg ’68 and Connie M. David A. Finkelstein ’82 and Kathleen Furlong Goldberg ’74 Christine D. Finkelstein ’83 David J. Gable ’17 MBA Risa M. Goldberg ’55 Irma P. Finocchiaro ’91 MBA Kelsey M. Gallipeau Jason D. Goldblatt and Ilysa S. Goldblatt David J. Fiorita ’91 Doris M. Galuchie ’86 Laurence Goldfein ’56 Marian E. Fiorita Susan M. Gansman ’79 and Amy S. Goldman ’89 and James J. Goldman Yeda Z. Fish ’79 Cris H. Gansman ’78 Tobi I. Goldman ’90 Stephen Fischbein and Ellen Fischbein Shannon L. Ganther ’11 Anna Lua S. Gomes ’18 Joseph A. Fischer ’52 and Alexis D. Garcia ’10 Kenneth E. Goodman ’70 and Edith Kaplan Fischer ’52 James P. Garvey and Sara K. Garvey Laurie Goodman James P. Fitzgerald and Susan F. Fitzgerald Harry T. Gaskin ’82 MBA Matthew P. Goodman ’96 Kathleen G. Fitzpatrick ’77 and Janet Gasparini Wallace R. Goodman and Thomas J. Fitzpatrick ’76 Christine S. Goodman Stephen F. Fitzpatrick ’78 and Peter S. Gasparini ’59 and Patricia D. Gasparini Tiernan M. Gordon ’05 and Susan K. Fitzpatrick Richard M. Gordon Donald A. Gaudion ’74 MBA Ramon Flete ’19 MBA Danielle M. Gorka ’19 M.S. George F. Gaudiosi Jr. ’84 and William P. Fogarty ’76 MBA and Theodore R. Gottbrecht Nancy J. Fogarty Lorre T. Gaudiosi ’86 Douglas S. Gould ’80 Thomas J. Foley G’81 Ronald J. Gauthier and Laura S. Gauthier William J. Gedale ’64 and Katie Gedale Gary A. Gould ’80 MBA and Milton E. Fong and Eileen A. Fong Sandra M. Gould David B. Gehm ’79 MBA Michelle M. Fontaine Jeffrey G. Gould ’79 Fernando Gelabert ’73 MBA Elisabeth Fontenelli ’86 Mary T. Gould

60 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Tracy L. Grajewski ’92 MBA Frederick A. Hart Ryan M. Houck ’20 William Grammaticas ’76 MBA and Austin B. Hassett ’77 M.S. Kerri D. Howell G’04 and Linda M. Grammaticas Richard F. Hawley ’76 MBA and Jonathan M. Howell G’18 Eugene P. Gramza ’84 and Kathleen C. Gramza Nancy Hawley Edward L. Howland ’19 MBA Edwin R. Grant ’69 MBA and Ruth K. Grant Tomonori Hayakawa Robert L. Hoyer ’69 and Mary E. Hoyer Glenn A. Greenberg ’89 and Kaitlin F. Hayes ’10 Zema Huaquisto Meredith Greenberg Jonathon A. Hays ’18 M.S. Michael S. Hughes ’10 M.S. and Jonathan J. Greller ’92 and Gail G. Healey ’81 and John P. Healey ’81 Brittany M. Hughes ’10 Rebecca M. Greller James F. Heaphy ’92 MBA and Donald M. Hunt ’60 Daniel J. Griffin ’07 Melanie T. Heaphy ’93 MBA Bruce W. Hunter ’81 MBA Robert J. Griffith ’95 MBA Michael F. Heard ’90 Alton F. Huntley ’82 MBA and Gary S. Grimes ’69 MBA and John M. Heffner ’78 MBA and Deborah J. Huntley Susan L. Grimes Claudette Rignano Heffner Charles W. Huntoon ’70 MBA M. K. Grimes ’83 MBA George C. Heidel Jr. ’56 and David B. Hurd ’77 MBA David A. Grimm ’70 and Marilyn Grimm Joyce R. Heidel ’57 Jared L. Hutter ’06 Lynne H. Groff ’75 M.S. Thomas George Helfrich ’69 MBA Marion B. Iles ’71 and John R. Iles Gabriel M. Grossman ’10 Amy H. Hellen ’09 MBA and Nathan J. Hellen Andrew J.P. Innes ’68 and Barbara P. Innes Matthew G. Grover and Donna A. Grover Shravan Kartikeya Hemchand ’17 MBA Martin M. Isaif ’72 MBA and Sandra Isaif and Alexis Audrine Drickel ’17 MBA John E. Gruninger ’02 MBA Akiva M. Isser ’99 Shirley Hemming and Walter W. Hemming ’61 Jeffrey A. Gugick ’85 and Jennifer Gugick Alan J. Isserlis Michael P. Henn ’19 MBA Elizabeth M. Gula ’92 and Jeffy T. Gula Salamma Iype James W. Henneberger ’83 MBA Fei Gu-Parasmo ’19 MBA Edward P. Jackson and Kathy G. Jackson Michael J. Herrick ’20 MBA Edward R. Gwin ’18 Mark Jackson Andrew Herring ’19 MBA Craig A. Hackbarth ’80 Rachel R. Jackson ’87 MBA and Patrick M. Hackett ’84 and Heidi A. Hackett Tracey Hertz-Stern Robert B. Jackson Francis Hager and Alyssa C. Hager A. Morgan Hickenlooper ’70 MBA and Mark D. Jaffe and Tracy M. Jaffe Mary Kennedy Hickenlooper Olivia A. Hager ’18 Sanjeev K. Jain ’88 MBA and Roopam Jain Alison G. Hickey ’18 Lisa M. Halper ’92 Robert M. Janes G’56 and Margery P. Janes Brenton A. Hiller ’17 Robert T. Hamilton and Mary Ellen Hamilton Roers Janku ’12 William A. Hiller and Debra M. Hiller David Hancox Diana V. Jaramillo ’09 Marvin D. Hine ’56 and Arlene J. Hine Rich L. Handloff ’91 Allyson K. Jaye Katherine E. Hochrein ’17 Andrea J. Handy ’91 MBA Gary Jaye Theresia Hollander and David Hollander Hayley C. Hannan ’12 Jethro Jean-Baptiste ’18 MBA Andrew C. Holmes ’78 and Sharon Holmes Winifred B. Hannan ’53 Sarah E. Jennings ’08 Alyse L. Holstein S. T. Harding Bryan A. Joachim ’15 Jonathan J. Holtz ’77 Mark D. Harf ’93 MBA Harold E. Johnson ’58 Robert B. Holzer and Viviana Holzer Bernard S. Harland ’70 MBA John C. Johnson Michael B. Honig and Jodi Honig Carl D. Harnick ’57 MBA and Warren M. Johnson ’20 John W. Honis ’83 and Leslee C. Honis Frances F. Harnick Hugh F. Johnston ’83 Harry L. Hood ’72 M.S. John E. Harper Sr. ’68 and Debra Harper Casper P. Jones ’89 MBA Dale H. Hornstein and Charles D. Harris ’70 and Larry E. Jones and Nancy J. Rosenbloom Barbara B. Harris ’70 Madelyn H. Hornstein ’83 MBA Michael E. Jones ’95 MBA Dwayne A. Harris ’01 MBA Donald G. Hornung ’53 Richard A. Jones ’58 MBA, G ’70 Shirley D. Harrison ’73 Robert E. Hornung ’87 William W. Jones ’71 MBA Elyse H. Harrop and James S. Harrop Katherine Houck Taylor Kaaukai ’18

WHITMAN | FALL 2020 | 61 [ 2019-20 ANNUAL REPORT ]

Kristin A. Kalbach ’93 and James E. Kalbach ’93 Rodney W. Koch ’85 MBA and Anthony R. Lane ’72 MBA and Joseph A. Kaminski and Susan Kaminski Evelyn S. Koch Susan C. Lane John S. Kantor ’93 MBA and Thomas M. Kochanowski ’90 and Lee A. Lane and Richard R. Lane Kristen S. Kantor Stacey Kochanowski Christine E. Larsen G’84 Michael J. Kappel ’75 Aulton Kohn ’07, G’09 Shireen M. Larsen ’81 MBA Phillip J. Kaputa ’99 and Christine C. Kaputa ’98 Christopher N. Kohn Robert J. Laughlin ’87 and John L. Karedes ’90 MBA and Jeffrey H. Kohn ’92 and Jennifer C. Kohn ’90 Diane S. Laughlin Michelle A. Karedes Michael Kane Kolacia ’02 and Shawn Joseph LaVana ’03 Michael Karl ’18 M.S. Adrienne S. Kolacia ’02 Amanda M. Lawrence ’18 M.S. Anthony R. Karoleski ’99 MBA Deborah Koltenuk ’78 Angela Lawrie ’90 Karen P. Karson and Douglas C. Karson Phyllis H. Konner ’67 and Robert F. Lax ’08 MBA Kenneth L. Konner ’67 Michael P. Kasperski ’88 Francis C. Layton and Kathleen P. Layton Lauren A. Kopf-Hurwitz ’86 Steven A. Kass ’78 and Debra L. Kass ’78 Julie Le Hello ’20 Roger Koppl Felice D. Katsanos ’95 Louis Lebedin ’80 and Laurie R. Lebedin Bernard R. Kossar ’53, L’55 and Ruth Z. Katz ’74 and Steven W. Katz ’73 Carol M. Kossar ’53 Eunkyu Lee and Eun C. Lee Evan Katzman and Lisa Katzman Peter E. Koveos Gordon Leete Matthew J. Keane ’09 Ph.D. Ronald J. Kozak ’80 and Joan K. Kozak Sharon B. Leib ’97 MBA James L. Keene ’79 Jay S. Kramer ’78 and Leonie H. Kramer Craig M. Leiderman ’95 and Melodee Leiderman Addie Kelley Karen S. Kratzer ’90 M.S. and Kenneth F. Kellner ’60 Steven G. Kratzer Jonathan M. Lemmens ’17 MBA Gregory G. Kenien and Mary Ellen Kenien Richard S. Krawczel ’83 MBA and Deborah R. Leone ’87 MBA and Louis D. Leone ’87 Marion F. Kennelly ’87 Ann T. Krawczel Brian M. Kreischer ’91 Gregory R. Lettieri ’04 and Brian Kenney Michaela Lettieri John L. Kreischer ’65 and Lynn D. Kreischer Doreen A. Kenney David A. Levetz ’62 and Brenda S. Levetz Jennifer L. Kreischer ’88 Robert J. Keough ’93 and Jennifer R. Levin and Ross M. Levin Meredith M. Keough ’93 Gregory F. Krenzer ’94 and Sandra Krenzer John P. Levine William M. Kerr ’60 MBA Ernest W. Krieger ’67 and Robin W. Krieger Jack H. Levitz ’68 and Barbara Levitz Alison H. Kessler Mindy Kristel Arthur A. Levy ’65 and Joyce F. Levy Kafele J. Khalfani ’96 Steven T. Kron ’95 and Lori S. Kron ’95 Liza M. Levy ’98 and Eric Levy Anisa Marie Khalouf ’17 Marc A. Krusko ’87 and Barbara D. Krusko ’87 Charles A. Lewis ’83 Emre Kilic ’05 Ph.D. Richard J. Kruszka ’84 Gelene T. Lewis G ’59 Kenneth H. Kim ’96 Dean W. Kuhlkin ’93 Kelly M. Lewis ’03 Kimberly N. Kimball ’13 Carol J. Kuhnle and Paul A. Kuhnle ’60 Jiayue Li G’15 James L. Kindinger ’85 MBA Enn H. Kunnapas ’82 MBA and Rong Li Lizanne N. Kindler and Tomas Kindler Linda Kunnapas Lihong Liang Ellen F. King ’10 MBA Jacob Takeshi Kurosaki ’10 and Carrie E. Kurosaki ’10 Huaiwei Liao Donald L. King ’53 MBA Linchi Kwok ’13 MBA Thomas R. Liebermann ’73 MBA and John G. King ’94 MBA and Lou Ann B. Liebermann Catherine S. King James R. La Duke ’61 Corey I. Lieblein ’93 and Mindy L. Lieblein LeGrand F. Kirk ’60 and Jacqueline A. Kirk Gary E. La Point Erik Lillquist Richard M. Kizik ’92 Christopher LaBianca ’92 MBA and Laura LaBianca Michael C. Lillys ’75 MBA Amy B. Klein-Alter Michael M. Lacour ’85 Yareli Lima Ricki Kleinberg ’89 and Steven S. Kleinberg ’87 Christine B. Laird ’88 and Jed Laird Christopher M. Lindblom ’93 and Shelley Lindblom Ralph W. Kletzien ’66 Martin Lamey ’60 and Linda Lamey

62 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Keith L. Lippert ’78 and Connie Lippert Todd A. Martin and Julie A. Martin Robert J. Metzger ’57 and Marcia Metzger Christopher Q. Lippmann and Susan E. Martineau ’87 MBA James R. Meyering ’89 MBA and Rebecca A. Lippmann Philip T. Martinec ’76 Laurie N. Meyering Ruben J. Lira ’17 MBA Bryan R. Martoken ’98 and Robert J. Meyering ’81 MBA and Marcia Liss Amanda Martoken Maureen E. Meyering Joseph W. Logan ’76 Elizabeth D. Maser ’78 and Daniel N. Mezzalingua ’60 and Kathleen Mezzalingua G’62 William P. Lopriore Charles E. Maser Sean D. Middleton George F. Lott ’71 MBA Jay T. Maslyn ’92 MBA John B. Millard and Nancy A. Millard Katy J. Lough ’03 and John C. Lough ’02 David T. Mason ’14 Andrew D. Miller ’07 and Marissa Miller Jennifer Lovell ’01 MBA Richard J. Mast ’71 and Fran G. Mast Dean E. Miller ’82 and Theresa B. Miller Jacob A. Lubell Peter G. Mattheou ’91 Devin E. Miller ’19 Chi-Ying Luo ’20 MBA Donald G. Matts ’73 MBA Eric C. Miller ’74 and Margaret W. Miller Adam C. Lurie ’92 and Julie R. Lurie Jennifer L. Maude ’95 and Andrew K. Maude ’94 Michael S. Miller ’80 MBA Vitaliya Lyatova Patricia H. Mautino G’66 and Stuart D. Minion ’88 and Alison H. Minion Kathleen MacDonald Louis A. Mautino ’62 Maria Minniti Patricia E. MacNaughton and Daniel M. Maxwell ’86 and Frances T. Mitchell ’60 Donald T. MacNaughton L’68 Sarah J. Maxwell Robin E. Mitchell Steven J. Macri ’90 and Mary L. Macri ’90 Jennie W. May ’17 Sandra N. Mitchell ’66 Elizabeth C. Madonian ’96 MBA R. P. Mayeux and Elaine A. Mayeux Gabriella M. Mitnik Siegel Karen W. Madsen ’93 and Scott J. Madsen Kathleen M. Mazza and Vincent D. Mazza Emmy Mo Edward C. Magee ’72 MBA Paul C. McAfee and Leah B. McAfee Emily B. Modelevsky ’16 Jennifer C. Mager ’95 and Scott B. Mager ’95 Robert B. McBride and Barbara B. McBride Taffere Mogus ’78 Ph.D. Tara D. Maher ’93 and Thomas J. Maher Ryan R. McBurney ’09 Samuel A. Moise ’20 William P. Mahr ’75 MBA and Alise L. Mahr Patty McCabe and Brian McCabe Paul J. Mokrzecki ’75 Amrita Mainthia ’12 John D. McCallion ’96 and Robert V. Malavet ’86 MBA Michelle G. McCallion MaryAnn P. Monforte ’95 MBA Steven M. Malone ’13 MBA Matthew M. McCann ’15 M.S. Samuel Monn ’19 MBA John Mancuso and Susan Mancuso Gwendolyn M. McCausland ’57 and Colin M. Morgan ’15 Charles R. Mandeville ’55 and Charles P. McCausland ’57 Patricia A. Morgan Virginia Mandeville Andrew C. McCormick ’82 Mark H. Morris ’83 and Judith L. Morris ’84 Gianna M. Mangicaro ’18 Cristina K. McGann and Stephen J. Morris ’56 and Xenia Morris Hans B. Manning ’94 Timothy C. McGann Dianne Morrison-Beedy Patrick A. Mannion ’80 MBA and Lisa S. McGowan and Jerry McGowan James Moskie ’16 MBA and Karen Moskie Gwyn Mannion ’13 MBA Amy D. McHale and Myles J. McHale William A. Muench ’79 MBA and Jeffrey M. Many ’80 Alexander McKelvie Roberta H. Muench Steven P. March ’03 MBA and Andrew C. McNeill ’08 and Alice E. Murphey Kimiko March Meredith B. McNeill ’08 James H. Murphy ’64 MBA and Lindsey Marcus Neeraj K. Mehta ’96 MBA Patricia H. Murphy Logan Matthew Margolis ’17 Charles M. Meltzer ’54 John F. Murphy ’74 Nancy G. Markiewicz ’73 and Matthew E. Menner ’90 MBA and Mary K. Murphy ’05 MBA Henry Markiewicz ’71 Megan Menner Matthew Murphy Francesco F. Marra ’01 James E. Mennig ’12 MBA F. Story Musgrave ’58, H’85 Marilyn Marra-Crolick ’82 MBA Alan Merker ’76 and Cindy R. Merker David M. Nass ’91 and Dina Post Nass ’91 Rasheed B. Marshall ’97 and Steven G. Merson ’93 and Jeffrey R. Neal ’15 MBA LaTisha L. Marshall ’98 Tara L. Merson ’93 Kathleen K. Neal and Robert A. Neal

WHITMAN | FALL 2020 | 63 [ 2019-20 ANNUAL REPORT ]

John Joseph Nehme ’08, G’12 Anthony Pappalardo ’00 Jennifer S. Prochna ’87 MBA and Gary David P. Newman ’59 and Andrew J. Parise ’18 MBA Prochna ’78 Susan S. Newman Andrea M. Parisi G’19 Audrey L. Proto ’18 MBA Tyler R. Newman ’20 Daniel D. Park ’75 Jack Purcell and Sheryl Purcell Catherine Ng-Pepe Sangyi Park Pamela Puri Yen Thao H. Nguyen ’20 M.S. Kevin R. Parks ’09 Dylan F. Pyne ’19 MBA Ann S. Nicholson and Fran R. Parnes Jose R. Quiles ’19 MBA Barry W. Nicholson ’93 MBA Paul W. Parsons ’53 Lindsay D. Quilty Thomas Nightingale ’95 MBA James E. Pasternak ’75 and Kevin P. Quinlivan ’06 Mark C. Nixon ’72 MBA and Lucinda A. Pasternak Joel H. Rabine ’63, L’65 and Sally Rabine Devon Nixon Day Dibya Patnaik ’21 Tracy R. Rall and Julie A. Rall Cory S. Notrica ’91 and Stacey Notrica Keith A. Pattison ’80 MBA Stephen R. Rappaport ’92 Christie M. Novak ’11 M.S. and Ryan K. Novak ’11 Kathleen E. Pavelka ’82 Scott H. Rauch ’93 Benjamin S. Nummy ’91 and Salvatore Pavone L’93 and Steven Raymond ’06 MBA Joanna C. Nummy ’90 Sherene Pavone L’94 Zartaj Raza ’19 MBA Harvey N. Nye ’64 Benjamin Perelman ’75 John C. Redmond and Barbara J. Redmond James B. O’Connell ’86 and Bruce D. Pergament ’80 and Kira K. Reed Randi L. Pergament Heather A. O’Connell John Reedy Sumner N. Peters ’83 Matthew L. O’Connor ’98 Ph.D. Zachary H. Regenstein ’19 Daniel T. Peters ’06 John N. O’Del David O. Reichenbaum and Joseph B. O’Donnell and Barbara L. O’Donnell William C. Peters ’94 MBA and Cindy E. Reichenbaum Donna M. Peters Margaret G. Ogden ’82 MBA Douglas J. Reicher ’78 MBA John J. Petosa L’96 and Brendan T. O’Leary ’15 Jennifer T. Petosa Paul D. Reid ’78 Michael W. Olesin ’93 Robert N. Petrarca ’76 Erin M. Reinhardt ’97 Mary P. Oliker G’69 Cory M. Pettinella ’09 Giles A. Reneau ’03 MBA Stuart P. Olsten ’74 Edward J. Pettinella ’76 MBA and Alycia D. Renert ’16 Jason D. Olszowy ’03 Ann W. Pettinella Angela Renna Peter S. O’Malley ’94 Mark A. Pfisterer ’77 MBA Frederick Renzoni ’59 Karen T. Oricchio ’83 and Mary Pierce Jennifer Resnik Stephen J. Oricchio David-Jon C. Pierfy ’92 Douglas O. Reynolds ’81 and Michael R. Ortiz ’78 and Donald K. Piermont Jr. ’67 Carol R. Reynolds Deborah P. Ortiz ’78 Joseph M. Pinjuh ’88 and Lori A. Pinjuh L’96 Amy M. Ribar ’17 Alice V. Osborn Timothy J. Poland and Elizabeth A. Poland Sean P. Ricard Elizabeth J. O’Sullivan ’80 and John S. Polickoski ’67 MBA Alan B. Richer ’76, L’79 and John M. O’Sullivan ’81 Jessica Locke Richer Michael G. Pollack ’68 and Evelyn Pollack James P. Owens ’70 and Ann E. Owens Lisa G. Ricker and Jason B. Ricker Robert T. Pompo ’97 MBA Steven Y. Owyoung ’18 M.S. Chang Rim and Hyun Rim Ben Z. Post ’72 Alfred J. Padeletti ’76 MBA and Damani L. Roach ’01 Patricia A. Padeletti Jay L. Post ’01 and Nicole S. Post ’03 John M. Roberts ’86 MBA Robert L. Paglia and Lorraine M. Paglia Earl B. Powell ’77 MBA and Linda L. Powell Kenneth W. Robitaille ’56 and Matthew A. Palermo ’13 M.S. Douglas A. Present ’86 and Joan Robitailler Susan B. Present Cathy L. Palm ’78 MBA Martha A. Roblee ’84 MBA and Yiwen Pan ’16 M.S. Kimberly S. Price Alan Roblee David H. Panasci ’80 and Janice S. Panasci Kathy S. Priem and Gary A. Priem Fernando A. Robleto ’95 and Julia Pandise ’16 Kara S. Primrose Misty Robleto

64 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Melissa D. Rocco ’08 Michael L. Savner ’95 and Craig M. Sherman ’86 Arthur Rock ’48 and Toni Rembe Rock Jennifer G. Savner ’95 Jesse W. Sherwood ’07 and Danielle S. Del Rockey ’17 MBA Victor V. Sawenko ’79 Sherwood ’09 Ph.D. Anna J. Rodriguez ’17 MBA Wayne P. Sayatovic ’69 and Mackenzie J. Shine ’18 Janice Z. Sayatovic ’70 Stephen M. Rodriguez Bradley J. Short ’82 and Nancy Short Robert Sayour and Stephanie O. Sayour Angelo Roefaro ’07 Erik L. Siegel ’95 Michael Joseph Scarola ’98 MBA Vincent E. Rogers ’57 and Margot Siegrist and Rob Siegrist Carolyn B. Rogers Joseph N. Scarpinato ’68 Sari Z. Signorelli ’13 MBA and Mario Romagno Neal S. Schack ’96 and Frank A. Signorelli Jennifer Gasman Schack Lisa A. Rome ’81 and Michael S. Rome Cynthia A. Sikaras ’84 MBA Barbara Q. Schancupp Nancy J. Rosenbloom Lesley Silberstein and Philip M. Silberstein Arthur Schechner ’53 and Steven J. Silva ’83 MBA and Cynthia Silva Sandi R. Rosengarten ’97 Cynthia Schechner Myles N. Silvers ’11 M.S. and Mark D. Rosenholz ’73 MBA and Thomas E. Schmitt Claudia Ruth Rosenholz Stefanee G. Silvers ’14 Steven S. Schneider ’79 Joseph M. Rosenthal ’68 and Michael W. Simches ’84 and Sheryl M. Rosenthal ’69 Benjamin G. Schon ’15 Wendy G. Simches ’84 Susan P. S. Rosenthal ’90 Ph.D. Tara L. Schroer Diane L. Simko ’91 Jeffrey S. Roshong Mary Louise Schueler ’58 Joseph R. Simon ’57 Dawn P. Rosoff ’84 Dena E. Schulman Jessica Sinatra Jane Ross and Fred Ross Jeffrey W. Schulz ’09 Monica D. Singleton ’19 MBA Paul H. Ross ’64 and Melissa J. Ross ’89 Lorraine B. Schunck Laura R. Sirulnik Steven M. Ross and Toby M. Ross David J. Schwartz ’99 and Haley Schwartz Ann A. Slachta G’78 Leonard G. Rossmeisl and Jason Max Schwartz ’00 Glen R. Slater ’55 Pauline B. Rossmeisl Thomas J. Scott ’63, ’73 MBA and Susan H. Slayman ’86 MBA Ernie M. Roth ’73 and Carolyn M. Roth Laurel I. Scott G’72 Gillian Brandeis Sloane ’16 Christopher F. Roussos ’88 MBA Jeffrey M. Scruggs David M. Slotnick ’77 MBA and Robert E. Rude ’93 MBA and Jason H. Seidl ’93 Carol Z. Slotnick Maureen R. Rude Thomas W. Seifert ’69 Linda M. Smircich ’78 Ph.D. Neil L. Rudolph Stephen Sek and Shirley A. Sek Beth A. Smith Ronald J. Rudolph ’65 and Ann B. Rudolph Tracy H. Seligman ’03 M.S. Eric J. Smith ’10 MBA Nancy A. Rushton and Peter H. Rushton Susan B. Sennet ’77 and H. W. Smith ’66 Anna Rusnak-Noon Daniel B. Sennet ’77 Jennifer A. Smith Clayton D. Russell ’20 M.S. Joseph Anthony Serafini ’10 Keith S. Smith ’83 Colin J. Ryan ’07 Laura C. Serway Lesley Smith Mark H. Ryan ’77 MBA and Benjamin C. Sewell III ’79 MBA and Mary Ann T. Smith Sandie P. Sewell Lauren A. Ryan ’76 Michael A. Smith ’13 M.S. Gregory S. Sexton ’10 and Julie Sexton Molly M. Ryan ’91 and Garth T. Ryan Michael J. Smith ’94 Cynthia M. Seymour David O. Sabre ’63 and Susanne T. Sabre Parrish J. Smith ’14 Caryl S. Shapiro ’82 and Leonard H. Shapiro Jonathan M. Sacks ’05 MBA and Philip M. Smith ’61 Lauren Sacks G’03 Eve Robyn Shapiro ’17 Tami J. Smith Frank R. Salerno ’81 and Joanne Salerno Joel A. Shapiro ’59 and Nan Shaprio Gordon P. Snyder and Lisa A. Snyder Nicholas Francis Salerno ’14 Bhavender P. Sharma ’85 MBA Harold D. Snyder ’49 Spencer Samelson ’19 MBA Deanna D. Sheaffer ’91 Kelly A. Snyder ’20 Heike G. Santiago Michael J. Sheehan Darryl Soli ’99 MBA Kim Saugy and John Saugy Robert W. Shelderfer ’78

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Rosemary W. Somich ’74 and Dianna C. Tarbell James W. Turner Michael L. Somich ’73 M.S. Robert F. Tauckus ’67 Regina Umansky Evan G. Sophias ’16 Benjamin M. Taylor Robert A. Unger ’92 and Lauren S. Unger ’89 Donna J. Sparkes ’20 M.S. Diane M. Taylor ’64 and George S. Urist ’84 MBA and Mary J. Urist Diana G. Sparrgrove and Brett S. Sparrgrove Robert J. Taylor ’63 Scott B. Vahue ’97 MBA Andrew E. Spector ’66 and Heather V. Taylor ’92 Sherilyn Faircloth Van Orden ’71 Helen W. Spector G’72 Robert B. Taylor ’76 MBA and Jose A. Vargas ’93 and Daryl L. Spencer ’87 MBA Bonnie J. Taylor Valerie Miller Vargas ’94 John N. Spencer ’62 and Carol P. Spencer Evelyn Teperman ’20 Jerry R. Ventura ’19 M.S. Amy H. Spiegel ’95 and Bart A. Spiegel ’96 Iype Tharian Marcel L. Vernon ’94 MBA Alan P. Spiniello and Therese M. Spiniello Jessica L. Thayer ’01 John E. View ’86 MBA Eric A. Spiniello ’20 Paul G. Thayer ’20 MBA Robert A. Vincent ’70 MBA Ashley St. Julien ’09 Dorothea Theodore ’48 David Vipler ’67 MBA Christian Stallsmith ’95 MBA Eduardo O. Thompson and Ramesh Viswanathan ’92 MBA Ana B. Thompson Laura A. Stark ’10 Martin S. Vogt ’67 Alba Stefani ’17 MBA Ian C. Thompson ’01 and Amber B. Thompson Frederick J. Vona ’11 MBA Kelly A. Stefany ’16 Michael T. Tirico ’88 and Lynn D. Voorhees Charles I. Stein and Adrienne N. Stein Deborah G. Tirico ’89 Christine A. Waby ’09 Leo M. Stepanian II ’82 MBA Camille J. Tisdel David C. Wagner ’66 and Eric A. Stephens ’87 and Ajay Kumar Tiwary ’00 MBA Carolyn J. Wagner ’64 Vickie L. Stephens Lowell A. Toenniessen ’55 and James R. Wagner ’63 Thayne Sterling Joan C. Toenniessen ’57 Ronald W. Wall ’71 Michael C. Stetz ’09 and Andrea R. Stetz William D. Tobin and Emily B. Tobin Barry A. Wallach ’84 David B. Stevens ’72 MBA and Michael J. Tomas III ’96 Ph.D. and Bradley H. Waller ’84 Sally S. Stevens ’70 Amy M. Tomas David J. Walton ’72 Ph.D. and Mark T. Stover ’12 Richard P. Tomaszewski ’82 MBA and H. K. Walton Douglas S. Strahan ’85 and Joanne L. Tomaszewski Guan Jun Wang ’07 Ph.D. Diane G. Strahan ’85 Steven M. Toole ’93 Alfred J. Warburton Samara A. Strycker ’93 Laura J. Toporowski ’13 and Keith D. Ward ’78 MBA and Paul J. Styrt and Stacey L. Styrt Tyler P. Toporowski ’13 Debra M. Ward Janet Suddell-Voorhees ’77 Kimberly K. Townsend ’98, G’09 (MAX) Patricia Warden Helen Abby Sugden ’94 Maureen M. Tracy Robert C. Warden ’01 Lilian J. Sutton ’07 Bryan J. Trainor ’95 Keith A. Wasserman ’85 Ruben M. Suzara ’19 MBA Helen D. Tramposch Jasmine M. Watkins ’13 Lisa Svegl Laurence J. Trapp ’77 MBA Myrna S. Watkins ’82 MBA Kevin E. Swenson and Debra L. Swenson Megan T. Travis ’16, ’20 MBA Sean N. Weaston G’12 Ronald D. Swingle ’96 and Peter M. Tremaglio Constance K. Weaver Kerrie A. Swingle Anthony B. Triscari ’83 David H. Weaver ’66 Ph.D. John M. Szefc ’63 Evelyn G. Trodahl Lawrence A. Weinreb and Marjorie Weinreb Christopher P. Szlamczynski ’18 Yu Ling Tsai ’09 MBA Dylan Cole Weinberger ’16 Denise Scala Szymanski ’77 and Hillary M. Tucker ’14 Edward S. Szymanski Seth D. Weinger ’97 Joe L. Tucker ’72 MBA Barrett R. Tabeek ’10 Kenneth M.Weinstein ’65, ’68 MBA and Kelly M. Tullier Iris M. Weinstein Harold M. Tague III ’83 Aryn M. Turk ’19 Mia Weinstein and Louis Weinstein Heidi Tanakatsubo Elizabeth A. Turner Andrew Jonathan Weiss ’17

66 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Anna L. Weiss and Christopher L. Weiss Qinghua Yu EY Foundation Bryan D. Weissman ’98 Joyce A. Zadzilka ’96 MBA Fidelity Charitable Gift Fund J. Wesley Welch ’85 MBA and Lee R. Zaretzky ’89 and Lauren Zaretzky Frank & Frances Revoir Foundation Diane M. Welch Richard B. Zarski ’76 Friends of WISE Richard N. Wenman ’82 Richard N. Zecher ’88 and Furman Roth Inc. Bruce E. Wertheim ’87 and Victoria W. Zecher ’87 GE Foundation Lynn Wertheim Jeffrey M. Zell ’77 and Lauri M. Zell ’77 Goldband-Schulman Family Foundation Richard N. Wescott ’62 and Alecia M. Zema Mariann Wescott Goldman Sachs & Company Xian Zhang ’14 M.S. Eric Westbrooks Goldman Sachs Gives Jiebin Zhu ’20 Tanja J. West-Edwards Goldman Sachs Philanthropy Fund Dawn M. Zierk ’01 MBA and David K. Zierk Ann D. Westerfield and Google Inc. William U. Westerfield ’56 Jeffrey I. Ziment Greenberg Seinfeld Foundation George A. Westervelt ’78 Ronald D. Zocki and Claudia C. Zocki ’73 Henry A. Panasci Jr. Testamentary Ryan T. Whisler William L. Zysblat ’72 Charitable Trust Rachel B. White ’08 Holtz Family Foundation Inc. Robert W. Whiteford ’75 and CORPORATIONS, FOUNDATIONS Host Hotels & Resorts LP Donna T. Whiteford AND TRUSTS Humana Foundation John N. Whitman and Susan S. Whitman Aetna Foundation Inc. Intel Foundation Lois Whitman Alfred K. Berg Administration Trust Jack’s General Clinton Inc. Sarah Whittaker ’17 Ameriprise Financial J.M. Zell Partners Ltd. Lawrence E. Wiesner ’95 Apple Inc. Jerome S. Glazer Foundation Inc. George F. Wildermuth ’50 AstraZeneca Pharmaceuticals Inc. Jewish Communal Fund Of New York Bruce Williams G’12 Ayco Charitable Foundation John Charles & Kathryn S. Redmond Elena Williams Bank of America Charitable Foundation Foundation George A. Williams Bank of America Charitable Gift Fund John Hancock Financial Services Inc. Steven M. Windwer and Joan M. Windwer Benevity J.P. Morgan Charitable Giving Fund Howard L. Winokur ’03 Bernard and Carol Kossar Foundation Inc. JPMorgan Chase & Company April R. Wisebaker ’17 MBA Bright Funds Foundation Jumpstart Inc. Andrew David Wishart ’07 and Carlsbad Consulting Group Kenneth Goodman Family Foundation Kaitlin M. Wishart ’09 Carnegie Corporation of New York KeyBank Foundation Amanda E. Witham ’04 Central New York Community KPMG Foundation Denie J. Wong ’89 Foundation Inc. Leisure Merchandising Corporation Omar P. Woodham ’10 Ph.D. and Charles Koch Foundation Leonard & Caryl Shapiro Family Ann-Marie Woodham Cisco Systems Inc. Foundation Inc. James R. Worthington ’76 Colgate-Palmolive Company Louis F. & Virginia C. Bantle Charitable Richard E. Wrausmann ’51 MBA Country Financial Foundation Zhengping Wu Cowen & Company Massachusetts Mutual Life Insurance Company Jieying Xi ’23 CSX Corporation Mastercard International Inc. Yan Xio ’03 Ph.D. CyberGrants Inc. Middlesex Federal Savings FA Jinping Xu ’08 MBA Deloitte Foundation Morgan Stanley Foundation Garrett K. Yagade ’19 M.S. Douglas and Susan Present Family Foundation Morgan Stanley Global Impact Funding Tianyu Yang Trust Inc. Douglas Cramer Private Foundation Yuchen Yang ’20 National Philanthropic Trust Dumbarton Foundation Alfred A. Yebba ’15 Ph.D. NEFCO Corporation EY

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Neuberger Berman New York Life Foundation Northwestern Mutual Foundation Olsten Family S Foundation Orange Crimson Foundation Orange Value Fund LLC Patrick Ahearn Architect LLC PepsiCo Foundation Pfizer Foundation Syracuse University 2020 Phyllis A. & Daryl R. Forsythe Foundation Panasci Business Plan PricewaterhouseCoopers Prudential Community Giving Program Competition Winners

RegResources LLC ach year, the Entrepreneurship and Emerging Enterprises Resnik Family Foundation Eprogram at the Whitman School hosts the campus- Rochester Area Community Foundation wide Panasci Business Plan Competition. This event Rock Foundation encourages students to think entrepreneurially and allows them to showcase their innovative business ideas. Due to Scherman Foundation the COVID-19 pandemic, this spring’s competition was Schwab Charitable Fund postponed to fall 2020 and held virtually via Zoom. Seymour D. Finkel Foundation Slotnick Foundation A $1 million endowment from the late Henry A. Panasci, Sonbyrne Sales Inc. founder of Fay’s Drugs, funded the University-wide entre- preneurial competition, which is open to Syracuse University Steven W. & Ruth Katz Family and SUNY-ESF students. On the 20th anniversary of the Foundation Inc. competition, family member David Panasci ’80, founder of Stewart R. Mott Foundation DHP Consulting, donated prize money and observed the Tampa Orlando Pinellas Jewish final presentations. Foundation Inc. Trading Technologies Thanks to the generous donations from the Panasci, Friedberg United Technologies Corporation and Dambach families, the Whitman School was able to award more than $35,000 in prize money to the top teams Walt Disney Company Foundation whose new venture ideas represent the best potential for Warnermedia growth and for attracting outside financing. Wells Fargo Foundation Yourcause THIS YEAR’S WINNERS INCLUDE: Zierk Family Foundation • Smarta: Nick Barba ’20 and David Fox ’19 (iSchool) with a prize of $20,000 • FSCL (Financial Services for College Lending): Samuel Hollander ’22 (WHIT/NEW) with a prize of $7,500 • CLLCTVE: Abigail Covington ’19 (A&S), G’20 (NEW); Kelsey Davis ’19 (NEW) ’20 M.S.; Daniel Fatade ’20 (ECS); and Brendan O’Keeffe ’20 (iSchool) with a prize of $2,500

• Gilded Social Rising Entrepreneur Award: Samuel Hallander ’22 (WHIT/NEW) with a prize of $5,000 • Dambach & Four Brothers Disruption Prize: Nick Barba ’20 and David Fox ’19 (iSchool) with a prize of $1,500 68 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Whitman Dean’s Fund Supports Student Needs

hitman School alumni, parents and friends are the driving force behind the Whitman Dean’s Fund, Wwhich provides critical resources for the School. Gifts from Whitman stakeholders have a powerful and immediate impact. They allow the dean and the faculty and staff to respond to new ideas and innovative approaches, as well as provide needed support for our students, faculty, academic programs and experiential learning opportunities.

Every dollar from the Dean’s Fund is put to work imme- • Fund over $150,000 in enhancements to student diately to support Whitman students and give its leaders services during this extraordinary time. the flexibility to apply funding to high-priority areas. * In the current environment, the Dean’s Fund has This year alone, the Dean’s Fund enabled Whitman to: enabled Whitman to address emergent student • Provide over a quarter of a million dollars in needs and to transition to a virtual learning financial support to promising students. environment. * The Dean’s Fund augments scholarship support provided by the University to our students. This Gifts to the Dean’s Fund support the creation of includes Whitman’s scholarship support for real-world, relevant experiential learning programs, students from underrepresented groups. scholarship opportunities for exceptional students • Invest nearly $100,000 in expanding student and students with need, leading-edge faculty opportunities to tackle real-world business research, and the ability for Whitman to remain challenges. agile and responsive in a world of accelerating change. * Experiential learning is a critical part of a Gifts of all sizes to the Dean’s Fund add up to a Whitman education. The Dean’s Fund is deployed competitive advantage for Whitman. To give, please to create these opportunities, as well as visit: whitman.syr.edu/giveback. support students who incur additional costs.

$250,000 Scholarship Support for Promising Students $150,000 $100,000 Student Services Experiential Learning

WHITMAN | FALL 2020 | 69 [ FOCUS ON FACULTY ]

Faculty Stay Connected to Whitman Community by Sharing Expertise, Collaborating Through Virtual Formats

hen the 2020 spring semester transitioned online, the School One such event was led by Patrick Penfield, professor of supply chain Wbegan bringing instruction online but also wanted to find ways management practice and director of executive education, who virutally to ensure that faculty, students, alumni, staff and friends could maintain presented COVID-19 and Supply Chain to the Whitman community to interactions beyond online learning. Following a successful virtual discuss how the pandemic shifted the global supply chain in just a matter Whitman Day Town Hall hosted by Dean Eugene Anderson in April, staff of months. and faculty saw virtual programming as an opportunity to leverage the school’s core values of innovation, collaboration and excellence to stay “It’s vitally important,” says Penfield of continuing to foster learning and connected. conversation through virtual platforms. “We need to learn and grow and should never stop regardless of these situations. There is so much going “In a blink, we were all but cut off from one another due to the pandemic. on in today’s world, and we need to continue to be lifelong learners in all As we considered what our community might want and need, human situations.” connection — even virtual — seemed obvious, so we planned the town hall in April as an opportunity to come together,” says Alison Kessler, director of alumni engagement. “As the quarantine continued, it seemed that people simply craved distraction. We knew we could also offer knowledge, so that’s what we set out to do.”

Given the expertise of many Whitman professors on issues that were impacting communities across the globe, faculty discussions and panels were an obvious offering. The programming also led the way for collaboration with faculty from other schools and colleges on campus, as well as the inclusion of alumni and industry professionals.

KEEPING THE WHITMAN COMMUNITY A similar event was related to retail, an industry that has been hit hard ENGAGED by the pandemic with store closings and bankruptcies. Moderated by Julie Niederhoff, associate professor of supply chain management, the Whitman School hosted Perspective of Retail in the Wake of COVID-19, a virtual forum featuring Ray Wimer, professor of retail practice; Guiyang Xiong, associate professor of marketing; and Lizanne Kindler, CEO of Talbots and a member of the Whitman Advisory Council.

“Discussing this topic with a retail industry leader like Lizanne Kindler, as well as our own academic experts, was a great opportunity to reflect on where we were in that moment and what we expected to change into the near future,” says Niederhoff. “Sharing that discussion with our alumni and students was a unique and valuable experience.”

Over the summer months, faculty members were able to virtually “You can’t go a day without hearing a story of the effect this year has had showcase their knowledge and the pandemic’s impact on supply on businesses, consumers and workers,” she adds. “It’s an important time chain, the economy and the retail industry. During the fall semester, and relates to so many things we teach.” additional topics included brand activism, working from home and entrepreneurship. COLLABORATION GOES VIRTUAL, TOO Another innovative move was showcased by a collaboration between

70 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY WEBINARS AND VIRTUAL CONVERSATIONS: Supply Chain Stress: How COVID-19 Impacts the Items You Buy Presented by: Whitman finance faculty and faculty from the University’s Maxwell Patrick Penfield, professor of supply chain practice School of Citizenship and Public Affairs. These experts came together to host the Economic Impact of COVID-19, a virtual forum that included Economic Impact of COVID-19 panelist Mary Lovely, professor of economics and Melvin A. Eggers Moderator: Economic Faculty Scholar at the Maxwell School; along with Whitman Andrew London, professor of sociology (Maxwell) faculty members Erasmo Giambona, professor of finance and Falcone Chair in Real Estate; and David Weinbaum, professor of finance and Har- Panelists: ris Fellow. The forum was moderated by the Maxwell School’s Andrew Mary Lovely, professor of economics (Maxwell) London, associate dean and professor of sociology. Erasmo Giambona, professor of finance David Weinbaum, professor of finance

Experts Explore Changes in Retail in the Wake of COVID-10 Presented by: Julie Niederhoff, associate professor of supply chain management

Panelists: Lizanne Kindler, CEO of Talbots and a member of the Whitman Advisory Council Ray Wimer, professor of retail practice

Students, alumni and other members of the University community were Guiyang Xiong, associate professor of marketing invited to hear the panelists share their collaborative expertise on the macroeconomy and discuss inflation expectations and market volatility. Brand Activism: The Intersection of Social Movements and Marketing “Cross-campus collaboration is an ongoing point of emphasis for Presented by: Whitman,” says Kessler. “A collaboration with Maxwell was a natural fit to Tracy Barash ’89, vice president of marketing for Turner SportsMedia and offer the audience perspectives from professors in both the finance and a member of the Whitman Advisory Council economics disciplines. As we continue to plan these virtual offerings, we Panelists: will collaborate with our colleagues at other Syracuse University schools Scott Lathrop, professor of marketing practice and colleges whenever appropriate.” Eunkyu Lee, associate dean for global initiatives and professor of KEEPING THE CONNECTION STRONG marketing Whitman has leveraged the school’s core values of innovation, collabo- ration and excellence by offering the knowledge of faculty on trending All the Lonely People: Loneliness in Individuals, topics to stay connected with and remain relevant to its many audiences. Organizations and Society Kessler sees this as an opportunity out of the challenge. Moderator/Panelist: Lynne Vincent, assistant professor of management

“Our goal is that these ongoing virtual faculty forums not only provide Panelists: our community members with information applicable to their lives but Joel Carnevale, assistant professor of management also maintain a connection and instill a sense of pride in their association Charisse L’Pree, associate professor of communications with Whitman,” says Kessler. “While we all hope the time for in-person (Newhouse) conversations is not far away, our faculty has proven that virtual events can provide a meaningful connective platform.” Entrepreneurship in Time of Crisis Presented by: by Karley Warden ’21 (NEW/MAX) Maria Minniti, Institute for an Entrepreneurial Society director and Bantle Chair in Entrepreneurship and Public Policy

Panelists: Visit whitman.syr.edu/webinars to watch Roger Koppl, professor of finance archived webinars and check your email for the alumni newsletter for furture webinars. David Lucas, assistant professor of entrepreneurship Zach Rodriguez, postdoctoral fellow with theWHITMAN Department | FALL of 2020 | 71 Entrepreneurship and Emerging Enterprises [ FOCUS ON FACULTY ]

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72 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Supply Chain Professor Uses Innovative Spirit to Help Community ver the past several months, Julie Niederhoff, associate professor of Niederhoff made about 30 masks with clear vinyl centers and sent them Osupply chain management, spoke to multiple major media outlets, to the family. However, it also occurred to her that more people might including CNN, NBC Nightly News and The New York Times about need masks of that style, like those working with elderly people. So, supply chain challenges that have arisen from the pandemic, specifi- Niederhoff made about 120 more of this type in just two weeks to give cally within the meat industry. However, she has also used her personal away to those who could use them. talents and knack for innovation to help tackle challenges within her own community. Niederhoff’s investment in supporting the common good did not stop there. She combined her passions for supply chain and innovation with Throughout the past few months, Niederhoff has made hundreds of community over the summer as a virtual guest lecturer for a Syracuse masks that she has given to those who need them at — no cost. “I have University Summer College class called Humanitarian Medical loved sewing since I was 8-years-old,” she says. “I think it is soothing Technology, which was available to high school students. Those in the and comforting.” class worked on developing projects in areas like food access, water access and prenatal and maternal health access. When the need for masks quickly gained traction in the spring, Niederhoff got to work, making about 200 in April alone with the “That is something I am really interested in — the idea of operations, help of her 15-year-old daughter. They left the masks on their front supply chain and innovation within humanitarian aid in our global porch with a sign inviting anyone who was interested to take as many community,” she says. as needed. Niederhoff hopes to develop a new class in Whitman centered around With a mind for innovation, Niederhoff did not stop with making only the supply chain and innovation side of humanitarian aid. She adds, traditional masks. She also designed some with clear vinyl in the center “Supply chain is about doing things well, but we can also do good, we can to help those who are hard of hearing still be able to read lips. help people.”

“A friend reached out to me who has a daughter who is hard of hearing by Mallory Carlson ’23 (WHIT/NEW) and relies on reading lips,” Niederhoff says. “She wanted to get those kinds of masks for everyone who interacted with her daughter.”

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Ph.D. Students Pursue Research Remotely hile the pandemic impacted all students at the Whitman School as they tranistioned to online instruction Win March 2020, doctoral students had other obstacles to overcome.

Some, including Haiying Yang He added that networking with senior scholars became more feasible, ’21, managed to successfully too. “The organizers arranged breakout sessions on Zoom where three to conduct research and complete four students got to interact with a senior scholar of their choice. Unlike proposal defenses remotely. the common sessions, which were mostly in a lecture format, this session Yang is researching the corporate allowed us to interact much more and ask specific questions related to social responsibility of auditing in our research,” George says. relation to the supply chain. She is from the Hebei province of China Devin Stein ’22, also an entrepre- but remained in Syracuse during neurship and emerging enterprises the pandemic. Ph.D. candidate, shares his new ap- preciation for collaborations. “We Yang optimistically says, “The usually collaborate with people good thing about the online from different departments while transition was that it was easier to we’re at Whitman. Our shared schedule a time for meetings and office space is often a place where there were no space limitations.” you get new ideas or develop your own. With the lockdown, that Yang was excited to teach an introduction to supply chain management went away, and it made me realize course as a hybrid class this fall. Even though she initially had concerns the importance of teamwork and about how students would adjust to hybrid learning, she says, “The Whit- collaboration,” Stein says. man team responsible for online learning resources sent us well organized emails and provided lots of useful information about the potential scenar- One similarity that many Ph.D. ios that we may encounter during teaching, which helped a lot.” students shared was a concern for time management. Yang says, “The online transition actually gave me Kurian George ’21, who is studying more flexibility to schedule meetings and work. However, I struggled with entrepreneurship and emerging en- being alone at home and staying on track.” terprises, admits that he, like many other international students, faced They adjusted by working with their advisors and setting realistic concerns about visa restrictions and deadlines to help them progress throughout the past summer. Many did not returned home to Kerala, successfully completed milestones online, including doctoral proposals India. and dissertation defenses, as well as comprehensive exams.

George intended to travel to Michel Benaroch, association dean for research and Ph.D. programs, Knoxville, Tennessee, this past praised the candidates’ adjustment to taking at-home comprehensive summer for the Babson Doctoral exams for the first time and adjusting during the pandemic overall. Consortium. Although George was a bit disappointed that his He says, “Three Ph.D. students taught courses and completed them on- first doctoral consortium was held line. Their teaching performance, as rated by students, is just impressive. virtually, he says, “The networking And, most remarkable, this was the first time in Whitman’s history that was the best part of the consortium. It was great to interact with other Ph.D. candidates defended their doctoral dissertations and completed Ph.D. students who were in the same boat as me.” their programs remotely.”

74 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Welcome New Faculty FACULTY PROMOTIONS Full Professor:

Susan Albring Accounting

Natarajan Balasubramanian Management

Joseph Comprix Accounting MEHELI BASU has joined the Whitman CRISTIANO BELLAVITIS is a new assistant faculty as an assistant professor of marketing. professor of entrepreneurship at the Whitman She completed a Ph.D. in business adminis- School. Originally from Italy, Bellavitis has tration at the University of Pittsburgh. Basu’s worked in places like Russia and New Zealand. research focuses on quantitative marketing, He received a Ph.D. in management from Cass Associate Professor with Tenure: with interests in digital and mobile marketing, Business School in London. Bellavitis research path to purchase, as well as sustainability and interests include network theory in the venture Rong Li Supply Chain nutrition. capital industry, interfirm networking in entrepre- Management neurial finance settings, strategic partnering and cryptocurrencies, such as Bitcoin.

Guiyang Xiong Marketing

Assistant Teaching Professor: Elizabeth Wimer G’06 (VPA) Entrepreneurship

HYORYUNG NAM has joined the team at the ZACHARY RODRIGUEZ has joined the FACULTY APPOINTMENTS Whitman School as an assistant professor of entrepreneurship faculty as a postdoctoral marketing. Nam’s research focuses on digital research fellow in the Institute for Entrepreneurial Anna Chernobai marketing strategy in a data-rich environment, Society after starting two nonprofits in Uganda. Academic Director of Pedagogical Innovation such as the informational value of user-gener- Rodriguez recently received a Ph.D. in ated content, online promotion and targeting economics from West Virginia University. His and crowd-powered innovation. She earned research is focused on social health and entre- a Ph.D. in marketing from the University of preneurship. Rodriguez is currently working on Burak Kazaz Maryland, College Park. research involving HIV vaccinations in Brazil, as director of the Robert H. well as the differences in prevalence of COVID-19 Brethen Operations across the United States. Management Institute

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2019-2020 Academic Awards

Syracuse University’s Syracuse University’s Whitman Teaching Master’s Teacher Undergraduate 2019-2020 Meredith 2020 Excellence in Fellow Award of the Year Teacher of the Year Teaching Recognition Graduate Education Award Faculty Recognition MILENA PETROVA DONALD CARDARELLI KIVANÇ AVRENLI Award Associate Professor of Professor of Management Professor of Practice FATMA SONMEZ- Finance Practice LEOPOLD RAJA VELU Assistant Teaching Professor of Managerial Professor of Finance Statistics

Awards and Honors

JOEL CARNEVALE, assistant professor of BURAK KAZAZ, the Steven R. Becker management, and JOHAN WIKLUND, Professor of Supply Chain Management and Al Berg Chair and professor of entrepreneur- the Laura J. and L. Douglas Meredith Professor ship, are guest editors for a Special Issue: “A of Teaching Excellence, has been elected Better Tomorrow? Work and Well-being in the Manufacturing & Service Operations Entrepreneurial Society,” for the Journal of Management (MSOM) vice president of Business Research (in conjunction with Parker, meetings. This is an important recognition by S. Curtin Univ., Jack, S. Stockholm School of Eco., I. Hatak, Univ. the supply chain academic community. of St. Gallen and Frese, M. National Univ. Singapore). RONG LI, associate professor of supply chain SUHO HAN, assistant professor of entrepre- management, received the 2019 MSOM neurship, has joined the editorial review board Meritorious Service Award in May 2020, of the Strategic Entrepreneurship Journal. recognizing the outstanding service she has provided over the past year for the MSOM Journal.

MICHAEL HAYNIE, Syracuse University’s CATHERINE MARITAN, associate professor vice chancellor for strategic initiatives and of management, has been reappointed innovation, and ALEXANDER MCKELVIE, co-chair of the Strategy Research Foundation, associate dean for undergraduate and master’s the research funding arm of the Strategic education, and professor of entrepreneurship Management Society, for a three-year term and emerging enterprises, were selected as (2020-2022). members of the CNBC Disruptor 50 Advisory Council for the fifth year in a row.

76 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Oberwager Award Edward Pettinella Senior Faculty Junior Guttag Dean’s Citation for for Outstanding Professorship Research Award Research Award Research Contribution to in Business Student Life ERASMO GIAMBONA LYNNE VINCENT ANNA CHERNOBAI CAMERON MILLER Professor of Finance and Assistant Professor Associate Professor of LISA KNYCH Assistant Professor Michael J. Falcone Chair in of Management Finance Professor of Law and of Management Real Estate Public Policy Practice

ALEX MCKELVIE, associate dean of under- RAJA VELU, professor of managerial statistics, graduate and master’s education and professor served as the sessions (program) co-chair for of entrepreneurship, has been named a Justin the track on applications of computational G. Longenecker Fellow by the United States methods in AI and machine learning at the Association for Small Business and Entrepre- International Conference on Computational neurship (USASBE). The award was given at Science 2020 in June. the USASBE conference in January 2020. JOHAN WIKLUND, the Al Berg Chair and CAMERON MILLER, assistant professor Professor of Entrepreneurship, was awarded of management and holder of the Edward a 10-Year Impact Award by SAGE Publishing, Pettinella Professorship of Business, has recognizing that a 2009 paper he published joined the editorial review board of has received the most citations over the span Organization Science. of a decade. The paper, titled “Entrepreneurial Orientation and Business Performance: An Assessment of Past Research and Suggestions for the Future” (with FATMA SONMEZ-LEOPOLD, assistant Rauch, A., Lumpkin, G.T. and Frese, M.), was first published in Entrepre- teaching professor of finance, was honored neurship Theory and Practice. as one of the top 50 undergraduate business professors in the world by Poets&Quants for Undergrads, a website devoted to offering information and counseling to those interested in business school education.

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Faculty in the Media

JOEL CARNEVALE, assistant professor of management, penned an Reports on meat supply disruptions (April 30, 2020); “NBC Nightly article for Entrepreneur.com titled “The Zero-Sum Mindset: How to News” on the meat shortage (May 2, 2020); Spectrum TV and Avoid Toxic Thinking in Moments of Crisis” (April 7, 2020). WSYR-AM 570 on the meat shortage (May 5, 2020); and Daily Beast on long lines post-lockdown (May 18, 2020). ROGER KOPPL, professor of finance, penned a three-part series on expert failure and COVID-19, all featured at The Library of Economics PATRICK PENFIELD, professor of supply chain practice, was and Liberty (March 30, 2020), and was Interviewed for the RealClear interviewed for and quoted in multiple media outlets, including a Politics story “People Are Right to Be Skeptical of Experts. That’s Why NerdWallet article, “Don’t Become a Victim of Coronavirus Shopping We Need More of Them” (Aug. 5, 2020). Frenzy,” which was picked up by the Associated Press and re-published by dozens of outlets (March 13, 2020); USA Today on the shortages PETER KOVEOS, professor of finance, was quoted in the Detroit Free at the supermarket (April 8, 2020) on when people can expect to buy Press/USA Today/Yahoo Finance article “Ford confirms 2 employees in certain items again (April 9, 2020), the difficulty in finding thermom- China had coronavirus; UAW and GM restrict travel.” (March 6, 2020), eters (April 14, 2020) and the Ford plant that was severely damaged and the USA Today article “Stimulus deal brings Congress together” by a tornado (April 22, 2020); “Good Morning America” on household (March 27, 2020). supply shortage (April 28, 2020); Business Insider on future supply chain impacts of panic-buying (April 28, 2020); CNN on disinfectant GARY LA POINT, professor of supply chain practice, was interviewed shortages (April 29, 2020); USA Today on restarting the auto industry by 360here.com about how supply chains can be redesigned for greater (May 4, 2020); CBS Newspath on the reason behind the household resiliency (April 9, 2020). essential shortage and international supply chain issues (May 13, 2020); “Good Morning America” on egg and meat price spikes (May RONG LI, associate professor of supply chain management, was 13, 2020); Detroit Free Press on how coronavirus in Mexico will effect interviewed by Food Safety News regarding COVID-related auto companies in Detroit (May 15, 2020); “Good Morning America” slaughterhouse shutdowns (April 14, 2020), and for the Food Quality on rising grocery prices (June 11, 2020); Bloomberg Law on demand and Safety article “Food Supply Chain Is Being Tested by Coronavirus” for disinfectants (July 10, 2020); Newsweek and Fox Business article (July 1, 2020). “Toxic Hand Sanitizer Recall Due to ‘Deliberate Decision’ by Manufac- turers to Cut Costs”; Chain Store Age article “Will Amazon’s ‘mini DCs’ CAMERON MILLER, assistant professor of management and Edward help save American malls?” (Aug. 19, 2020): and Vox story “The real Pettinella assistant professor of business, wrote an article (with R. cost of Amazon” (Sept. 1, 2020). Wang) for the Harvard Business Review on how third-party sellers can make Amazon work for them (July 15, 2020). KEN WALSLEBEN, professor of entrepreneurial practice, was interviewed for a CNY Central story “What would happen if the JULIE NIEDERHOFF, associate professor of supply chain Syracuse Diocese filed for bankruptcy?” (March 6, 2020). management, was interviewed for and quoted in multiple media outlets, including: today.com on slaughterhouse shutdowns associated with RAY WIMER, professor of retail practice, was interviewed for the COVID-19 (April 14, 2020); The New York Times for “The Food Spectrum News stories “What Will Shopping Malls Look Like Once Chain’s Weakest Link: Slaughterhouses” (April 18, 2020); the “Today They Reopen?” and “What Should Shoppers Expect When Stores Show” piece “Meat factories are shutting down across the country: Reopen?” (May 21, 2020), as well as quoted in the USA Today story Will there be a shortage of food?” (April 20, 2020); CNN for the story “Store closings, bankruptcy cases pile up for business wear retailers “Meat processing plants across the U.S. are closing due to the pandemic. during COVID-19: Are dress clothes done for good?” (Aug. 12, 2020). Will consumers feel the impact?” (April 27, 2020); Dr. Sanjay Gupta’s CNN podcast, Coronavirus: Fact vs Fiction (April 30, 2020); Consumer

78 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Other Selected Publications

SUSAN ALBRING, professor of accounting, XIAOLU XU ’13 PH.D., DAVID S. LUCAS, assistant professor of entrepreneurship and University of Massachusetts Boston “National regulation, state-level policy, and local job creation in “Disclosure and Liquidity Management: Evidence from Regulation Fair the United States: A multilevel perspective” (with Boudreaux, C.), Disclosure” (S. Huang and R. Pereira), was accepted by the Journal of Research Policy. Contemporary Accounting and Economics. ALEXANDER MCKELVIE, associate dean of undergraduate ALEJANDRO AMEZCUA, assistant professor of entrepreneurship, and master’s education and professor of entrepreneurship; CHONG KYOON LEE ’17 PH.D., and SHARON SIMMONS ’12 PH.D. JOHAN WIKLUND, the Al Berg Chair and Professor of Entrepreneur- ship; and ALMANTAS PALUBINSKAS ’21 PH.D.. “Moderating Effects of Informal Institutions on Social entrepreneurship Activity” (with T. Lumpkin), Journal of Social Entrepreneurship. ”A dynamic model of entrepreneurial opportunity: Integrating Kirzner’s and Mises’s approaches to entrepreneurial action” (with J. McMullen), AMBER ANAND, the Edward Pettinella Professor of Finance Quarterly Journal of Austrian Economics.

“Mutual Fund Trading Style and Bond Market Fragility” (with CAMERON MILLER, assistant professor of management Jotikasthira, C. and Venkataraman, K.), Review of Financial Studies. “Complementary Components, Returns from Disclosure During Standard Setting and Coordination within Ecosystems,” (with Toh, P.K.), ANNA CHERNOBAI, associate professor of finance Strategic Management Journal. “Business Complexity and Risk Management: Evidence from Operational Risk Events in U.S. Bank Holding Companies” (with “From Litigation to Innovation: Firms’ Ability to Litigate and Technolog- Ozdagli, A. and Wang, J.), Journal of Monetary Economics. ical Diversification through Human Capital” (with Ganco, M. and Toh, P.K.), Strategic Management Journal. SCOTT FAY, professor of marketing

“Store Closings and Retailer Profitability: A Contingency Perspective” MILENA PETROVA, associate professor of finance (with CONG FENG ‘16 PH.D.), Journal of Retailing. “The Predictability of Real Estate Excess Returns: An Out-of-Sample Economic Value Analysis” (with Guidolin, M. and Pedio, M.), The Jour- BURAK KAZAZ, the Steven R. Becker Professor of Supply Chain nal of Real Estate Finance and Economics. Management and the Laura J. and L. Douglas Meredith Professor of Teaching Excellence JOHAN WIKLUND, the Al Berg Chair and Professor of Entrepreneurship “Analytics for wine futures: Realistic prices” (with MERT HAKAN “The polygenic risk score of subjective well-being, self-employment, HEKIMOĞLU ‘16 PH.D.), Production and Operations Management. and earnings among older individuals” (with Patel, Rietveld, Wolfe), Entrepreneurship Theory and Practice on Biology and Entrepreneurship. ROGER KOPPL, professor of finance

“On the emergence of ecological and economic niches” with, Gatti, FASHENG XU, assistant professor of supply chain management R., Fath, B., Kauffman, S., Hordijk, W. and Ulanowicz, R.E.), Journal of “A Supply Chain Theory of Factoring and Reverse Factoring” (with Bioeconomics. Kouvelis, P.), Management Science.

RONG LI, assistant professor of supply chain management

“Reinvent Retail Supply Chain: Ship-from-Store-to-Store,” Production and Operations Management.

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Featured Faculty Research on Innovation

CONTINGENCY EFFECTS OF FROM LITIGATION TO REINVENTING RETAIL VIRTUAL FITTING ROOMS INNOVATION SUPPLY CHAIN

nline retailers of apparel traditionally rely hen firms diversify technologically, new study in Production and Operations Oon appealing product visualizations to Wthey often acquire human capital from A Management, “Reinvent Retail Supply stimulate purchases, including 2D promotional competitors. Legal challenges emerge when Chain: Ship-from-Store-to-Store,” characterizes photos or 3D displays, both of which typically intellectual property safeguards are involved. the optimal inventory replenishment policy for feature attractive models and body figures to The study published in the Strategic Manage- retailers who implement the ship-from-store- showcase the ideal look of the item. Such ment Journal, “From Litigation to Innovation: to-store (SFSTS) practice that emerged in the strategies can increase sales, since consumers Firms’ Ability to Litigate and Technological omnichannel era, using stores also as shipping often purchase an item because they like the Diversification Through Human Capital,” by points to better fulfill customer demand from way it looks on the model. A new study in the CAMERON MILLER, assistant professor other nearby stores and online. According to Journal of Management Information Systems, of management, and his co-authors, Martin author RONG LI, associate professor of supply “Try It On! Contingency Effects of Virtual Ganco (University of Wisconsin-Madison) chain management, “In this omnichannel era, Fitting Rooms,” by GUIYANG XIONG, associate and Puay Khoon Toh (University of Texas at retailers must build updated information professor of marketing, and co-author Shuai Austin), finds that as firms attempt to diversify systems to report this replenishment policy to Yang (Donghua University), shows that the into new technological domains, they may not prepare for the complex operation and uncer- effect of virtual fitting rooms (VFRs) on sales have all the necessary knowledge. Often, the tain demands of consumers both in-person and varies significantly, depending on the types of firm needs to access some knowledge from the online. Customers demand faster shipping and avatars and a retailer’s promotional strategy. outside, which means hiring outside investors. faster service especially because demand has The launch of personalized VFR, which is According to Miller, the authors examined “a shifted significantly online. So, retailers must considerably more costly than non-personal- firm’s ability to initiate intellectual property optimize their supply chains to keep up.” ized VFR, may, in fact, have an adverse effect litigation or protect against litigation (e.g., Retailers, such as Best Buy, are reinventing on product sales if users’ self-discrepancy litigation ability) as an antecedent to its their supply chains for the era of omnichannel becomes salient. Xiong shares, “A revolutionary technological diversification. We demonstrate with new strategies like SFSTS, where stores application of the virtual reality technology in that an unexpected reduction in firm’s litigation are also used as shipping points. Under the online retailing, VFR, has attracted attention of ability is associated with a temporary decline SFSTS practice, to fill the demand from a researchers and practitioners recently. However, in its entry into new technological domains.” customer region, two or more of the retailers’ it remains unclear whether and how VFR Further, the study finds that the negative nearby stores frequently replenish from each influences sales and post-sales outcomes based effect is stronger when the firm’s existing other, as well as from a distribution center on the limited literature, and retailers hesitate in inventors cannot be easily utilized in the new to better prepare inventory before the adopting the technology due to concerns about domain or when inter-firm mobility in the new demand arrives. its profit prospects.” domain is low.

80 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY In Memoriam: Professor Sherman Chottiner herman “Sherm” Chottiner, retired professor in the Department of SQuantitative Methods at the Whitman School, died May 20, 2020, at the age of 81.

Chottiner attended college at Carnegie Tech, now Carnegie Mellon University, in 1961 with a major in chemical engineering. He also graduated from New York University (NYU) and earned a MBA with an award for the highest grades.

He continued his education in the NYU Ph.D. program with a Ford Foundation Fellowship, where his research focused on statistics, applied math and finance.

Beginning his career of 35 years at Whitman, Chottiner taught statistics and applied mathematics. He was known for his abilities in teaching and won an award as Teacher of the Year at University College at Syracuse University.

“Sherm loved teaching. He was a great ambassador of Whitman and Syracuse University,” says Peter Koveos, professor of finance, Kiebach Chair in International Business and director of the Kiebach Center for International Business. “He contributed a great deal to the school’s growth. As department chair, he attracted many excellent faculty to Syracuse and helped them with their professional development. We all appreciated his integrity, collegiality and friendship. He will be greatly missed.”

Chottiner was chairman of his department for eight years and helped develop an independent study MBA program. He wrote two textbooks: Calculus: Math Alive and Applied for Business, Economics and Life Mathematics: Alive and Applied for Business, Economics and Life, which intertwined humor with the subject matter.

A sports enthusiast — his favorite being volleyball — Chottiner also played baseball on his department team. He was an avid Syracuse University basketball fan and enjoyed football and lacrosse, as well.

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n the News and Trending includes Ithe perspectives of accomplished Whitman professors on timely issues impacting business. Stated wording and opinions are those of the author.

Professor of Marketing Practice E. Scott Lathrop earned master’s and doctoral degrees in marketing and cog- nitive studies from Cornell University. At the Whitman School, he teaches graduate and undergraduate courses in marketing, consumer behavior, brand management, and new product development.

82 | WHITMAN SCHOOL OF MANAGEMENT | SYRACUSE UNIVERSITY Are You Better Off Now Than Four Years Ago? It May Be More Complicated Than You Think

Politics and the Perception of Economic Well-being

o, are you better off today? It’s a quintessential question that But even with the aid of such objective information, our assessment of Ssurfaces every election season, particularly during presidential economic well-being relative to others is highly subjective, and often campaigns — and it seems particularly relevant this time around. Given distorted. Consider the data reported by YouGov.com (bottom left), the coronavirus pandemic and associated economic problems, recent based on a Gallup poll investigating the social class people perceive social unrest focused on racial justice and a continuing sense of crisis and themselves to be part of, across several income brackets. turmoil lately, it would seem at a glance that most people feel significantly less well off now than in 2016. But, our inclination to jump to that Surprisingly, even in the lowest three income categories studied (less conclusion — and thus to speculate about who will would in November — than $40,000 per year), a substantial number of those polled believed might be misleading. themselves to be in the middle class, upper-middle or even upper class. Perhaps equally surprising, in the highest three income brackets Let’s look at some of the reasons why, from a behavioral point of view. ($100,000 or more) a not insignificant number saw themselves as lower Behavioral scientists believe that in most situations, peoples’ perceptions, income or “working” class. decisions and actions are highly influenced by context, emotions and incomplete information, thereby deviating from a classical economist’s The bottom line? People cognitively distort their relative economic model of the ideal “rational man.” How does this play into our sense of well-being. Another key take-away: most people tend to see themselves well-being? as “middle class” — a term that is (perhaps intentionally) poorly defined. Few people view themselves as very poor, yet few see themselves as We’ll start by acknowledging that our perceptions of whether we are uber-rich, either. There appears to be a tendency –- perhaps a desire -- to better off now than in the past often hinge on how we’re doing relative to identify oneself as “mainstream” and not as part of the “extreme” – or, others. It’s human nature to compare ourselves and see where we stand, worse yet, the “fringe.” and an important part of that comparison involves our financial status. The political implications are clear. Historically, extreme “radical” view- Most people keep track of their finances these days, whether it be points have tended to be unpopular. The poor might be better off voting through an online banking app, financial services provider or simply an for socialist or labor parties, and the rich might benefit by voting for the Excel spreadsheet. Websites like personalfinancialdata.com, conservative or libertarian ticket — but that is not necessarily what firstscore.com and nerdwallet.com offer statistical data to evaluate happens in general elections. Our two mainstream political parties still your relative net worth, household income and more — feedback craved garner the lion’s share of votes. Both major parties in America are far more by millennials, Gen X and boomers alike. In a culture that seeks validation centrist than political parties in other parts of the world. In fact, some for hard work, these sites can be sources of emotional comfort, peace of outside observers might suggest they are more similar than dissimilar in mind or simply motivation to keep working toward financial and life goals. terms of policies and world view. As a result, Republicans (often portrayed as the party of big money) still draw a considerable number of votes even from very low-income voters, while Democrats (portrayed as the party of the common man) garner substantial support among even the very rich.

Why is this the case? Perhaps it’s something primal in our collective unconscious — the herd mentality of not wanting to be too far from the pack. Clearly, the question of how well we’re doing is subject to deeply ingrained cognitive biases and therefore highly open to manipulation. Most people don’t realize this, and, even if they do, they generally aren’t willing to entertain the idea that they themselves can be easily swayed. Political strategists know this, and they use it to their advantage. yougov.com

WHITMAN | FALL 2020 | 83 We’re all familiar with spin doctors optics and framing techniques used by easy bias to manipulate by politicians and political strategists, especially major media outlets to tilt their reporting in one direction or other. During anyone challenging incumbents in office and the status quo. recent episodes of civil unrest, Fox News focused its cameras on rioters and looting, while CNN highlighted footage of peaceful, law-abiding While traditional economists have long modeled human decision making protestors. The president rails about “fake news,” and writers lament our by assuming complete rationality, behavioral economists have more post-truth society. But when it comes to impacting our perceptions of recently established that our choice process is instead largely illogical — well-being, there are even more subtle tools in play. driven by emotions, incomplete information and social influences. Using electroencephalography, computer assisted tomography and functional One such tool is keeping the definition of middle-class as fuzzy as magnetic resonance imaging, behavioral psychologists have discovered possible. Everybody likes to think they’re middle class. This, combined that during decision making, the locus of activation is the limbic brain, with the highly subjective nature of our financial perceptions, create including the amygdala, hippocampus and hypothalamus — the ancient a rich opportunity for manipulation by both major political parties. part of our brain that developed first in the evolution of our species. This Politicians often speak vaguely of middle-class tax cuts, benefits and in- part of the brain controls ouremotions, affect and behavior, and has no centives. They are implicitly appealing to the sweet spot of the electorate, capacity for language processing, calculations, planning, organization e.g., anyone who thinks they’re middle class. Republicans consistently or logic. So, it seems that instead of prolonged information processing try to raise the income threshold to be considered wealthy because it’s building to a rational conclusion, instead we often make quick decisions easier to convince voters of tax cuts for the middle class than for the rich. based on emotions in our limbic brain, then rationalize these choices Democrats, on the other hand, attempt to bolster the ranks of those using information processed in the cerebrum (more specifically the considered poor or working class, who are more likely to favor cerebral cortex), which is the more recently evolved part of our brain. government assistance programs. Political strategists are well aware of these findings and skillfully direct Another effective tool to manipulate perceptions of our well-being is their candidates’ marketing campaigns to capitalize on the implications. to change overall societal opinions surrounding the concept of wealth They know their campaign messaging must include volumes of information itself. In the past, Americans considered wealth a positive virtue — the on their candidate’s past achievements and strategic plans for the future inevitable, justified end-result of hard work and sacrifice. Today, wide- of the country and economy. And yet, these facts and figures only provide spread public sentiment seems to have shifted. The wealthy frequently fodder for voters’ post-choice self-justification for what ultimately will face a degree of contempt, scorn and even derision in social situations. be an emotion-based vote. While voters claim to want detailed policy statements, what truly sways them — and thus what truly forms the heart As a result, it’s recently become fashionable to downplay one’s material of any campaign — are emotional factors. In this election season, perhaps wealth. MarketWatch.com recently ran a story describing numerous unfortunately, both parties seemed to appeal to a very primal, very examples of wealthy people (earning above $500K per year) motivating emotion: fear. Former Vice President Joe Biden tapped complaining that they cannot make ends meet financially while into voters’ fear of another four years of chaos and controversy, while living in urban areas. The New York Post reported a recent backlash President Donald J. Trump tapped into fear that Biden will bow to to ostentatious displays of wealth, resulting in what they called a “faux extreme left-wing forces in his party. austerity” among the rich — claiming that in this environment “money can buy you a lot of things, but not necessarily good publicity.” The rich may What are we to make of all this? Clearly, public sentiment today points be de-emphasizing their wealth to appear more mainstream simply for toward a desire for a gentler, less tumultuous political landscape than their personal safety and survival, given the vitriol of recent protests. we have experienced recently. Those not content with things as they are seem empowered to seek change, and perhaps dramatic change. But the Our views about our well-being may be not as closely tied to our actual question of how people will evaluate their well-being today compared standing today, as to our perceptions of our prospects for the future. The to four years ago, and how that will impact the outcome of the election, fact is that that as a species, humans are just not that well adapted to may be much less straightforward than we would like to believe. As is accurately contemplate complicated financial matters. After all, dealing usually the case, the polls and the pundits can only take us so far. All will with money has only been a concern for us in the last couple of thousand be revealed only after the ballots are counted in November. years — a tiny fraction of our evolutionary history. So, while it’s tough for us to wrap our heads around our actual quantitative well-being, we can easily assess more qualitative aspects of our condition, and we tend to see the future with rose-colored glasses. While this optimism is one of the more endearing characteristics of the American people, it’s also an

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